Management Decision市場:ソフトウェア、サービス、導入タイプ、機能(クレジットリスク管理、コレクション管理、カスタマーエクスペリエンス管理)、組織規模、産業、地域別 - 2026年までの世界予測Management Decision Market by Software, Service, Deployment Type, Function (Credit Risk Management, Collection Management, Customer Experience Management), Organization Size, Industry, and Region - Global Forecast to 2026 MarketsandMarketsは、世界の経営意思決定市場規模は、予測期間中に年平均成長率(CAGR)13.5%で成長し、2021年の48億米ドルから2026年には90億米ドルに達すると予測しています。市場の成長を促進する主な要因は... もっと見る
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サマリーMarketsandMarketsは、世界の経営意思決定市場規模は、予測期間中に年平均成長率(CAGR)13.5%で成長し、2021年の48億米ドルから2026年には90億米ドルに達すると予測しています。市場の成長を促進する主な要因は、意思決定の質を向上させ、効果を高めてビジネスの俊敏性を実現するニーズの高まり、業務上の意思決定を迅速化してプロセス効率を向上させるニーズの高まり、規制やコンプライアンス基準を管理する必要性の高まりです。これらの要因が経営意思決定の需要を促進しています。世界の経営意思決定市場におけるCOVID-19の影響 パンデミックは、経営意思決定市場にプラスの影響を与えています。COVID-19のパンデミックとリモートワーク環境の普及は、企業が克服すべき新たな複雑な障壁を生み出しています。COVID-19の流行により、様々な分野の企業がデジタル技術を導入し、意思決定の質を向上させ、一貫性を生み出すために経営意思決定ソフトウェアソリューションやサービスの力を利用する必要性が高まり、組織内の戦術的および戦略的な意思決定をサポートしています。 サービス分野は、予測期間中に高いCAGRで成長すると見込まれています。 経営意思決定市場のサービス分野は、経営意思決定管理ソフトウェアソリューションを円滑に機能させるための導入・統合、サポート・メンテナンス、コンサルティングサービスの必要性から、高いCAGRでの成長が見込まれています。これらのサービスは、インテリジェントな意思決定機能の向上とサポートにより、ビジネスの俊敏性を高めるのに役立ちます。このサービスは、強力で解釈可能な最適化モデルとフレームワークを使用して構築された、組織の目標と制約をよりよく満たす、説明可能なディシジョンツリーベースの戦略を提供することで、コンプライアンス基準を確保します。企業は、ソリューションのインストール前およびインストール後の経営意思決定ソフトウェアのダウンタイムを最小限に抑えるために、熟練した専門家による積極的なサポートを必要としています。これらのサービスは、ビジネスプロセスの効率性を維持し、企業の成長を促進し、不要なIT費用を削減するために必要なサポートを提供します。 2021年、エネルギー・公益事業分野が最も高い市場シェアを獲得 エネルギー・公益産業は、経営意思決定市場において、先進的な技術やサービスの導入に関して最も成長している業種の一つです。経営意思決定ソフトウェアは、次世代の高度な分析プラットフォームを提供し、エネルギー・公益事業のライフサイクルの中で事業を展開するあらゆる企業が、需要・負荷予測、エネルギー価格設定・分析、顧客の導入・ライフサイクル管理、予知保全(AI/ML)などの社内業務などの機能を変革するのに役立ちます。 予測期間中、APACが最も高いCAGRで成長 アジア太平洋地域では、新技術の導入が進んでおり、予測期間中に最も高いCAGRを記録すると予測されています。また、アジア太平洋地域では、企業のIT投資が徐々に増加しており、これに伴い、経営意思決定ソフトウェアおよびサービスの導入が急増すると予測しています。この地域では、中国、日本、オーストラリア・ニュージーランド(ANZ)が、経営意思決定ソフトウェアおよびサービスの導入において主要な国となっています。APACではテクノロジーソリューションへの支出が増加していますが、最近のCOVID-19パンデミックの影響で後退が見られます。COVID-19の流行により、APACのビジネスリーダーは、クラウドの導入率を高め、デジタルトランスフォーメーションを進めることが急務となっています。また、現在のパンデミックにより、APAC全域の政府・公共部門は、デジタル・イノベーションへの移行と規制遵守基準への適合を余儀なくされており、経営意思決定ベンダーにとって大きな市場機会となっています。 企業別に見ると階層1~20%, 階層2~25%, 階層3~55%) 呼称別Cレベルエグゼクティブ:40%、ディレクターレベル:33%、その他:27 地域別北米32%、欧州38%、APAC18%、RoW12 経営意思決定市場は、IBM(米国)、FICO(米国)、SAS(米国)、Oracle(米国)、Pegasystems(米国)、TIBCO Software(米国)、Sapiens International Corporation(イスラエル)、Experian(アイルランド)、Equifax(米国)、Actico(ドイツ)、Parmenides(ドイツ)などの主要プロバイダーで構成されています。Decision Management Solutions(米国)、OpenRules(米国)、Sparkling Logic(米国)、Scorto(オランダ)、RapidGen(英国)、Progress(米国)、InRule(米国)、CRIF(イタリア)、Decisions(米国)、Enova Decisions(米国)、FlexRule(オーストラリア)、Rulex(米国)、Seon(英国)、Decisimo(英国)などがあります。 本調査では、経営意思決定市場の主要企業の会社概要、最近の開発状況、COVID-19の開発状況、主要な市場戦略など、詳細な競合分析を行っています。 調査対象範囲 本レポートでは、世界の経営意思決定市場をコンポーネント別に、ソフトウェアとサービスの2つに分類しています。機能別では、管理意思決定市場を信用リスク管理、回収管理、顧客経験管理の3つに大別しています。垂直方向では、経営意思決定市場を、BFSI、IT・通信、製造、小売・消費財、政府、ヘルスケア・ライフサイエンス、エネルギー・ユーティリティ、輸送・物流、その他(教育、メディア・エンターテインメント)に分類しています。地域別では、北米、欧州、APAC、MEA、ラテンアメリカに分類されています。 本レポートの主な利点 本レポートは、この市場のリーダーや新規参入者が、経営意思決定市場全体とサブセグメントの収益数値の最も近い近似値に関する情報を得るのに役立つでしょう。本レポートは、ステークホルダーが競合状況を理解し、自社のビジネスをより良く位置づけ、適切な市場参入戦略を計画するための洞察を得るのに役立ちます。本レポートは、利害関係者が市場のパルスを理解し、主要な市場ドライバー、拘束力、課題、機会、COVID-19の影響に関する情報を提供するのに役立ちます。 目次
1 INTRODUCTION 27
1.1 INTRODUCTION TO COVID-19 27 1.2 COVID-19 HEALTH ASSESSMENT 27 FIGURE 1 COVID-19: THE GLOBAL PROPAGATION 27 FIGURE 2 COVID-19 PROPAGATION: SELECT COUNTRIES 28 1.3 COVID-19 ECONOMIC ASSESSMENT 29 FIGURE 3 REVISED GDP FORECASTS FOR SELECT G20 COUNTRIES IN 2020 29 1.3.1 COVID-19 ECONOMIC IMPACT—SCENARIO ASSESSMENT 30 FIGURE 4 CRITERIA IMPACTING THE GLOBAL ECONOMY 30 FIGURE 5 SCENARIOS IN TERMS OF RECOVERY OF THE GLOBAL ECONOMY 31 1.4 OBJECTIVES OF THE STUDY 32 1.5 MARKET DEFINITION 32 1.5.1 INCLUSIONS AND EXCLUSIONS 33 1.6 MARKET SCOPE 34 1.6.1 MARKET SEGMENTATION 34 1.6.2 REGIONS COVERED 34 1.6.3 YEARS CONSIDERED FOR THE STUDY 35 1.7 CURRENCY 35 TABLE 1 UNITED STATES DOLLAR EXCHANGE RATE, 2017–2019 35 1.8 STAKEHOLDERS 36 1.9 SUMMARY OF CHANGES 36 2 RESEARCH METHODOLOGY 37 2.1 RESEARCH DATA 37 FIGURE 6 MANAGEMENT DECISION MARKET: RESEARCH DESIGN 38 2.1.1 SECONDARY DATA 39 2.1.2 PRIMARY DATA 40 2.1.2.1 Breakup of primary profiles 40 FIGURE 7 BREAKUP OF PRIMARY INTERVIEWS: BY COMPANY TYPE, DESIGNATION, AND REGION 40 TABLE 2 PRIMARY INTERVIEWS 41 2.1.2.2 Key industry insights 41 2.2 DATA TRIANGULATION 42 2.3 MARKET SIZE ESTIMATION 43 FIGURE 8 MANAGEMENT DECISION MARKET: TOP-DOWN AND BOTTOM-UP APPROACHES 43 FIGURE 9 MARKET SIZE ESTIMATION METHODOLOGY – APPROACH 1 (SUPPLY SIDE): REVENUE OF SERVICES FROM VENDORS 44 FIGURE 10 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH (SUPPLY-SIDE): COLLECTIVE REVENUE OF VENDORS 45 FIGURE 11 MARKET SIZE ESTIMATION METHODOLOGY – (SUPPLY SIDE): ILLUSTRATION OF VENDOR REVENUE ESTIMATION 46 FIGURE 12 MARKET SIZE ESTIMATION METHODOLOGY – (SUPPLY SIDE): CAGR PROJECTIONS FROM THE SUPPLY SIDE 47 FIGURE 13 MARKET SIZE ESTIMATION METHODOLOGY ̶ APPROACH 2 (BOTTOM-UP): REVENUE GENERATED BY VENDORS FROM EACH APPLICATION 48 FIGURE 14 MARKET SIZE ESTIMATION METHODOLOGY–APPROACH 2 (DEMAND SIDE): REVENUE GENERATED FROM VERTICALS (2/2) 48 2.4 RESEARCH ASSUMPTIONS 48 2.5 LIMITATIONS OF THE STUDY 50 3 EXECUTIVE SUMMARY 51 FIGURE 15 GLOBAL MANAGEMENT DECISION MARKET, 2019–2026 (USD MILLION) 51 FIGURE 16 FASTEST-GROWING SEGMENTS IN THE MANAGEMENT DECISION MARKET, 2021–2026 52 FIGURE 17 SOFTWARE SEGMENT TO HOLD A LARGER MARKET SIZE DURING THE FORECAST PERIOD 53 FIGURE 18 ON-PREMISES SEGMENT TO HOLD A LARGER MARKET SIZE 54 FIGURE 19 LARGE ENTERPRISES SEGMENT TO HOLD A LARGER MARKET SIZE IN 2021 55 FIGURE 20 BFSI VERTICAL TO HOLD THE LARGEST MARKET SIZE IN 2021 56 FIGURE 21 NORTH AMERICA TO HOLD THE LARGEST MARKET SHARE IN 2021 57 FIGURE 22 MANAGEMENT DECISION MARKET: REGIONAL SNAPSHOT 58 4 PREMIUM INSIGHTS 60 4.1 OVERVIEW OF THE MANAGEMENT DECISION MARKET 60 FIGURE 23 RISING NEED TO IMPROVE THE QUALITY OF DECISIONS AND ACHIEVE BUSINESS AGILITY WITH ENHANCED EFFECTIVENESS TO DRIVE THE GROWTH OF THE MARKET 60 4.2 MANAGEMENT DECISION MARKET, BY COMPONENT, 2021 VS. 2026 60 FIGURE 24 SOFTWARE SEGMENT TO HOLD A LARGER MARKET SHARE IN 2021 60 4.3 MANAGEMENT DECISION MARKET, BY FUNCTION, 2021 VS. 2026 61 FIGURE 25 COLLECTION MANAGEMENT SEGMENT TO HOLD THE LARGEST MARKET SHARE IN 2021 61 4.4 MANAGEMENT DECISION MARKET, BY SERVICES, 2021 VS. 2026 61 FIGURE 26 DEPLOYMENT AND INTEGRATION TO HOLD THE LARGEST SHARE IN 2021 61 4.5 MANAGEMENT DECISION MARKET, BY ORGANIZATION SIZE, 2021 VS. 2026 62 FIGURE 27 LARGE ENTERPRISES TO HOLD A LARGER MARKET SHARE IN 2021 62 4.6 MANAGEMENT DECISION MARKET, BY VERTICAL, 2021–2026 62 FIGURE 28 BFSI VERTICAL TO HOLD THE LARGEST MARKET SHARE DURING THE FORECAST PERIOD 62 4.7 MANAGEMENT DECISION MARKET: INVESTMENT SCENARIO, 2021–2026 63 FIGURE 29 ASIA PACIFIC TO EMERGE AS THE BEST MARKET FOR INVESTMENTS IN THE NEXT FIVE YEARS 63 5 MARKET OVERVIEW AND INDUSTRY TRENDS 64 5.1 INTRODUCTION 64 5.2 MARKET DYNAMICS 64 FIGURE 30 DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES: MANAGEMENT DECISION MARKET 64 5.2.1 DRIVERS 65 5.2.1.1 Rising need to improve the quality of decision and achieve business agility with enhanced effectiveness 65 FIGURE 31 MAJOR BENEFITS DRIVING THE MANAGEMENT DECISION MARKET 65 5.2.1.2 Growing need for faster operational decisions and improved process efficiency 66 5.2.1.3 Reduced dependency on IT teams for writing business rules 66 5.2.1.4 A compelling need to manage regulatory and compliance standards 67 5.2.2 RESTRAINTS 67 5.2.2.1 Resistance of the middle management to adopt business decision management software 67 5.2.2.2 Companies' resistance to adopt modern technologies to reduce machine dependency, wrong information, and limited skills 68 5.2.3 OPPORTUNITIES 68 5.2.3.1 Rising trend of automation and intelligence decisioning 68 FIGURE 32 CHALLENGES IN ADOPTING AI AND ML INTO EXISTING BANK OPERATIONS 69 FIGURE 33 GREATEST BENEFITS ACHIEVED FROM AI AND ML 69 5.2.3.2 Increasing focus of companies on data-driven decision-making 70 5.2.3.3 Growing inclination of organizations toward decision-making with predictive analytics 70 5.2.4 CHALLENGES 70 5.2.4.1 Lack of documentation on business rules for decision management 70 5.2.4.2 Lack of skilled workforce and poor management in creating user adoption process 71 5.3 COVID-19-DRIVEN MARKET DYNAMICS 71 5.3.1 DRIVERS AND OPPORTUNITIES 72 5.3.2 RESTRAINTS AND CHALLENGES 72 5.4 CASE STUDY ANALYSIS 73 5.4.1 CASE STUDY 1: MERCURY INSURANCE 73 5.4.2 CASE STUDY 2: ABBVIE 73 5.4.3 CASE STUDY 3: SÜDLEASING 74 5.4.4 CASE STUDY 4: APTTUS 74 5.5 PORTER’S FIVE FORCES ANALYSIS 75 TABLE 3 PORTER’S FIVE FORCES ANALYSIS: MANAGEMENT DECISION MARKET 75 FIGURE 34 PORTER’S FIVE FORCES ANALYSIS: MANAGEMENT DECISION MARKET 76 5.5.1 THREAT OF NEW ENTRANTS 76 5.5.2 THREAT OF SUBSTITUTES 77 5.5.3 BARGAINING POWER OF SUPPLIERS 77 5.5.4 BARGAINING POWER OF BUYERS 77 5.5.5 INTENSITY OF COMPETITIVE RIVALRY 77 5.6 TECHNOLOGICAL OUTLOOK 78 5.6.1 CLOUD/SOFTWARE AS A SERVICE 78 5.6.2 ARTIFICIAL INTELLIGENCE 78 5.6.3 MACHINE LEARNING 79 5.6.4 ROBOTIC PROCESS AUTOMATION 79 5.6.5 IOT TECHNOLOGY 80 TABLE 4 MANAGEMENT DECISION MARKET: PRICING LEVELS 81 5.7 SUPPLY CHAIN ANALYSIS 81 FIGURE 35 MANAGEMENT DECISION MARKET: SUPPLY CHAIN 82 5.8 ECOSYSTEM 82 FIGURE 36 MANAGEMENT DECISION MARKET: ECOSYSTEM 83 TABLE 5 MARKET ECOSYSTEM 84 5.9 REGULATORY IMPLICATIONS AND INDUSTRY STANDARDS 85 5.9.1 GENERAL DATA PROTECTION REGULATION 85 5.9.2 INTERNATIONAL ORGANIZATION FOR STANDARDIZATION/INTERNATIONAL ELECTROTECHNICAL COMMISSION 27000 STANDARDS 85 5.9.3 CLOUD SECURITY ALLIANCE CONTROLS 86 5.9.4 HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996 86 5.9.5 SECURITY IN A CLOUD COMPUTING ENVIRONMENT 86 5.10 PATENT ANALYSIS 87 TABLE 6 TOP TEN PATENT OWNERS (GLOBAL), 2021 87 FIGURE 37 NUMBER OF PATENTS PUBLISHED, 2010–2021 87 FIGURE 38 TOP FIVE PATENT OWNERS (GLOBAL), 2021 88 5.11 TRENDS/DISRUPTIONS IMPACTING BUYERS 88 FIGURE 39 MANAGEMENT DECISION MARKET: TRENDS/DISRUPTIONS IMPACTING BUYERS 88 6 MANAGEMENT DECISION MARKET, BY COMPONENT 90 6.1 INTRODUCTION 91 6.1.1 COMPONENTS: MANAGEMENT DECISION MARKET DRIVERS 91 6.1.2 COMPONENTS: COVID-19 IMPACT 91 FIGURE 40 SERVICES SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 91 TABLE 7 MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2015–2020 (USD MILLION) 92 TABLE 8 MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 92 TABLE 9 COMPONENT: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 92 TABLE 10 COMPONENT: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 93 6.2 SOFTWARE 93 TABLE 11 SOFTWARE: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 93 TABLE 12 SOFTWARE: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 94 6.3 SERVICES 94 FIGURE 41 CONSULTING SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 94 TABLE 13 MANAGEMENT DECISION MARKET SIZE, BY SERVICES, 2015–2020 (USD MILLION) 95 TABLE 14 MANAGEMENT DECISION MARKET SIZE, BY SERVICES, 2021–2026 (USD MILLION) 95 TABLE 15 SERVICES: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 95 TABLE 16 SERVICES: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 96 6.3.1 DEPLOYMENT AND INTEGRATION 96 TABLE 17 DEPLOYMENT AND INTEGRATION: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 97 TABLE 18 DEPLOYMENT AND INTEGRATION: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 97 6.3.2 SUPPORT AND MAINTENANCE 97 TABLE 19 SUPPORT AND MAINTENANCE: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 98 TABLE 20 SUPPORT AND MAINTENANCE: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 98 6.3.3 CONSULTING 98 TABLE 21 CONSULTING: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 99 TABLE 22 CONSULTING: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 99 7 MANAGEMENT DECISION MARKET, BY FUNCTION 100 7.1 INTRODUCTION 101 7.1.1 FUNCTION: MANAGEMENT DECISION MARKET DRIVERS 101 7.1.2 FUNCTION: COVID-19 IMPACT 101 FIGURE 42 FRAUD DETECTION MANAGEMENT SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 102 TABLE 23 MANAGEMENT DECISION MARKET SIZE, BY FUNCTION, 2015–2020 (USD MILLION) 102 TABLE 24 MANAGEMENT DECISION MARKET SIZE, BY FUNCTION, 2021–2026 (USD MILLION) 103 TABLE 25 FUNCTION: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 103 TABLE 26 FUNCTION: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 104 7.2 COLLECTION MANAGEMENT 104 TABLE 27 COLLECTION MANAGEMENT: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 104 TABLE 28 COLLECTION MANAGEMENT: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 105 7.3 CUSTOMER EXPERIENCE MANAGEMENT 105 TABLE 29 CUSTOMER EXPERIENCE MANAGEMENT: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 106 TABLE 30 CUSTOMER EXPERIENCE MANAGEMENT: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 106 7.4 FRAUD DETECTION MANAGEMENT 106 TABLE 31 FRAUD DETECTION MANAGEMENT: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 107 TABLE 32 FRAUD DETECTION MANAGEMENT: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 107 7.5 PRICING OPTIMIZATION 108 TABLE 33 PRICING OPTIMIZATION: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 108 TABLE 34 PRICING OPTIMIZATION: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 108 7.6 CREDIT RISK MANAGEMENT 109 TABLE 35 CREDIT RISK MANAGEMENT: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 109 TABLE 36 CREDIT RISK MANAGEMENT: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 109 7.7 OTHER FUNCTIONS 110 TABLE 37 OTHER FUNCTIONS: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 110 TABLE 38 OTHER FUNCTIONS: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 110 8 MANAGEMENT DECISION MARKET, BY DEPLOYMENT MODE 111 8.1 INTRODUCTION 112 8.1.1 DEPLOYMENT MODE: MANAGEMENT DECISION MARKET DRIVERS 112 8.1.2 DEPLOYMENT MODE: COVID-19 IMPACT 112 FIGURE 43 CLOUD SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 113 TABLE 39 MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2015–2020 (USD MILLION) 113 TABLE 40 MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 113 TABLE 41 DEPLOYMENT MODE: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 114 TABLE 42 DEPLOYMENT MODE: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 114 8.2 CLOUD 114 TABLE 43 CLOUD: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 115 TABLE 44 CLOUD: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 115 8.3 ON-PREMISES 115 TABLE 45 ON-PREMISES: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 116 TABLE 46 ON-PREMISES: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 116 9 MANAGEMENT DECISION MARKET, BY ORGANIZATION SIZE 117 9.1 INTRODUCTION 118 9.1.1 ORGANIZATION SIZE: MANAGEMENT DECISION MARKET DRIVERS 118 9.1.2 ORGANIZATION SIZE: COVID-19 IMPACT 118 FIGURE 44 SMES SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 119 TABLE 47 MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2015–2020 (USD MILLION) 119 TABLE 48 MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 119 TABLE 49 ORGANIZATION SIZE: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 120 TABLE 50 ORGANIZATION SIZE: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 120 9.2 LARGE ENTERPRISES 120 TABLE 51 LARGE ENTERPRISES: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 121 TABLE 52 LARGE ENTERPRISES: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 121 9.3 SMALL AND MEDIUM-SIZED ENTERPRISES 121 TABLE 53 SMALL AND MEDIUM-SIZED ENTERPRISES: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 122 TABLE 54 SMALL AND MEDIUM-SIZED ENTERPRISES: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 122 10 MANAGEMENT DECISION MARKET, BY VERTICAL 123 10.1 INTRODUCTION 124 10.1.1 VERTICALS: MANAGEMENT DECISION MARKET DRIVERS 124 10.1.2 VERTICALS: COVID-19 IMPACT 124 FIGURE 45 ENERGY AND UTILITIES SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 125 TABLE 55 MANAGEMENT DECISION MARKET SIZE, BY VERTICAL, 2015–2020 (USD MILLION) 126 TABLE 56 MANAGEMENT DECISION MARKET SIZE, BY VERTICAL, 2021–2026 (USD MILLION) 126 TABLE 57 VERTICAL: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 127 TABLE 58 VERTICAL: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 127 10.2 BANKING, FINANCIAL SERVICES, AND INSURANCE 127 10.2.1 BANKING, FINANCIAL SERVICES, AND INSURANCE: MANAGEMENT DECISION MARKET DRIVERS 128 TABLE 59 BANKING, FINANCIAL SERVICES, AND INSURANCE: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 128 TABLE 60 BANKING, FINANCIAL SERVICES, AND INSURANCE: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 129 10.3 RETAIL AND CONSUMER GOODS 129 10.3.1 RETAIL AND CONSUMER GOODS: MANAGEMENT DECISION MARKET DRIVERS 129 TABLE 61 RETAIL AND CONSUMER GOODS: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 130 TABLE 62 RETAIL AND CONSUMER GOODS: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 130 10.4 TELECOM AND IT 130 10.4.1 TELECOM AND IT: MANAGEMENT DECISION MARKET DRIVERS 131 TABLE 63 TELECOM AND IT: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 131 TABLE 64 TELECOM AND IT: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 131 10.5 HEALTHCARE AND LIFE SCIENCES 132 10.5.1 HEALTHCARE AND LIFE SCIENCES: MANAGEMENT DECISION MARKET DRIVERS 132 TABLE 65 HEALTHCARE AND LIFE SCIENCES: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 132 TABLE 66 HEALTHCARE AND LIFE SCIENCES: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 133 10.6 MANUFACTURING 133 10.6.1 MANUFACTURING: MANAGEMENT DECISION MARKET DRIVERS 133 TABLE 67 MANUFACTURING: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 134 TABLE 68 MANUFACTURING: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 134 10.7 GOVERNMENT 134 10.7.1 GOVERNMENT: MANAGEMENT DECISION MARKET DRIVERS 134 TABLE 69 GOVERNMENT: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 135 TABLE 70 GOVERNMENT: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 135 10.8 TRANSPORTATION AND LOGISTICS 135 10.8.1 TRANSPORTATION AND LOGISTICS: MANAGEMENT DECISION MARKET DRIVERS 136 TABLE 71 TRANSPORTATION AND LOGISTICS: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 136 TABLE 72 TRANSPORTATION AND LOGISTICS: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 136 10.9 ENERGY AND UTILITIES 137 10.9.1 ENERGY AND UTILITIES: MANAGEMENT DECISION MARKET DRIVERS 137 TABLE 73 ENERGY AND UTILITIES: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 137 TABLE 74 ENERGY AND UTILITIES: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 138 10.10 OTHERS 138 TABLE 75 OTHER VERTICALS: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 138 TABLE 76 OTHER VERTICALS: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 139 11 MANAGEMENT DECISION MARKET, BY REGION 140 11.1 INTRODUCTION 141 FIGURE 46 ASIA PACIFIC TO ACCOUNT FOR THE HIGHEST CAGR DURING THE FORECAST PERIOD 141 FIGURE 47 JAPAN TO ACCOUNT FOR THE HIGHEST CAGR DURING THE FORECAST PERIOD 142 FIGURE 48 ASIA PACIFIC: THE NEW HOTSPOT FOR INVESTMENTS DURING THE FORECAST PERIOD. 142 TABLE 77 MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 143 TABLE 78 MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 143 11.2 NORTH AMERICA 143 11.2.1 NORTH AMERICA: MANAGEMENT DECISION MARKET DRIVERS 144 11.2.2 NORTH AMERICA: COVID-19 IMPACT 144 11.2.3 NORTH AMERICA: REGULATORY LANDSCAPE 145 FIGURE 49 NORTH AMERICA: MARKET SNAPSHOT 145 FIGURE 50 SERVICES SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD IN NORTH AMERICA 146 TABLE 79 NORTH AMERICA: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2015–2020 (USD MILLION) 146 TABLE 80 NORTH AMERICA: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 146 TABLE 81 NORTH AMERICA: MANAGEMENT DECISION MARKET SIZE, BY FUNCTION, 2015–2020 (USD MILLION) 147 TABLE 82 NORTH AMERICA: MANAGEMENT DECISION MARKET SIZE, BY FUNCTION, 2021–2026 (USD MILLION) 147 TABLE 83 NORTH AMERICA: MANAGEMENT DECISION MARKET SIZE, BY SERVICES, 2015–2020 (USD MILLION) 148 TABLE 84 NORTH AMERICA: MANAGEMENT DECISION MARKET SIZE, BY SERVICES, 2021–2026 (USD MILLION) 148 TABLE 85 NORTH AMERICA: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2015–2020 (USD MILLION) 148 TABLE 86 NORTH AMERICA: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 149 TABLE 87 NORTH AMERICA: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2015–2020 (USD MILLION) 149 TABLE 88 NORTH AMERICA: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 149 TABLE 89 NORTH AMERICA: MANAGEMENT DECISION MARKET SIZE, BY VERTICAL, 2015–2020 (USD MILLION) 150 TABLE 90 NORTH AMERICA: MANAGEMENT DECISION MARKET SIZE, BY VERTICAL, 2021–2026 (USD MILLION) 150 FIGURE 51 NORTH AMERICA: COUNTRY-WISE ANALYSIS 151 TABLE 91 NORTH AMERICA: MANAGEMENT DECISION MARKET SIZE, BY COUNTRY, 2015–2020 (USD MILLION) 151 TABLE 92 NORTH AMERICA: MANAGEMENT DECISION MARKET SIZE, BY COUNTRY, 2021–2026 (USD MILLION) 151 11.2.4 UNITED STATES 152 TABLE 93 UNITED STATES: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2015–2020 (USD MILLION) 152 TABLE 94 UNITED STATES: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 152 TABLE 95 UNITED STATES: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2015–2020 (USD MILLION) 153 TABLE 96 UNITED STATES: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 153 TABLE 97 UNITED STATES: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2015–2020 (USD MILLION) 153 TABLE 98 UNITED STATES: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 153 11.2.5 CANADA 154 TABLE 99 CANADA: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2015–2020 (USD MILLION) 154 TABLE 100 CANADA: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 154 TABLE 101 CANADA: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2015–2020 (USD MILLION) 155 TABLE 102 CANADA: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 155 TABLE 103 CANADA: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2015–2020 (USD MILLION) 155 TABLE 104 CANADA: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 155 11.3 EUROPE 156 11.3.1 EUROPE: MANAGEMENT DECISION MARKET DRIVERS 156 11.3.2 EUROPE: COVID-19 IMPACT 156 11.3.3 EUROPE: REGULATORY LANDSCAPE 156 FIGURE 52 THE SERVICES SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD IN EUROPE 157 TABLE 105 EUROPE: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2015–2020 (USD MILLION) 157 TABLE 106 EUROPE: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 157 TABLE 107 EUROPE: MANAGEMENT DECISION MARKET SIZE, BY FUNCTION, 2015–2020 (USD MILLION) 158 TABLE 108 EUROPE: MANAGEMENT DECISION MARKET SIZE, BY FUNCTION, 2021–2026 (USD MILLION) 158 TABLE 109 EUROPE: MANAGEMENT DECISION MARKET SIZE, BY SERVICES, 2015–2020 (USD MILLION) 159 TABLE 110 EUROPE: MANAGEMENT DECISION MARKET SIZE, BY SERVICES, 2021–2026 (USD MILLION) 159 TABLE 111 EUROPE: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2015–2020 (USD MILLION) 159 TABLE 112 EUROPE: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 160 TABLE 113 EUROPE: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2015–2020 (USD MILLION) 160 TABLE 114 EUROPE: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 160 TABLE 115 EUROPE: MANAGEMENT DECISION MARKET SIZE, BY VERTICAL, 2015–2020 (USD MILLION) 161 TABLE 116 EUROPE: MANAGEMENT DECISION MARKET SIZE, BY VERTICAL, 2021–2026 (USD MILLION) 161 FIGURE 53 EUROPE: COUNTRY-WISE ANALYSIS 162 TABLE 117 EUROPE: MANAGEMENT DECISION MARKET SIZE, BY COUNTRY, 2015–2020 (USD MILLION) 162 TABLE 118 EUROPE: MANAGEMENT DECISION MARKET SIZE, BY COUNTRY, 2021–2026 (USD MILLION) 162 11.3.4 UNITED KINGDOM 163 TABLE 119 UNITED KINGDOM: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2015–2020 (USD MILLION) 163 TABLE 120 UNITED KINGDOM: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 163 TABLE 121 UNITED KINGDOM: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2015–2020 (USD MILLION) 164 TABLE 122 UNITED KINGDOM: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 164 TABLE 123 UNITED KINGDOM: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2015–2020 (USD MILLION) 164 TABLE 124 UNITED KINGDOM: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 164 11.3.5 GERMANY 165 TABLE 125 GERMANY: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2015–2020 (USD MILLION) 165 TABLE 126 GERMANY: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 165 TABLE 127 GERMANY: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2015–2020 (USD MILLION) 165 TABLE 128 GERMANY: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 166 TABLE 129 GERMANY: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2015–2020 (USD MILLION) 166 TABLE 130 GERMANY: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 166 11.3.6 FRANCE 167 TABLE 131 FRANCE: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2015–2020 (USD MILLION) 167 TABLE 132 FRANCE: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 167 TABLE 133 FRANCE: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2015–2020 (USD MILLION) 168 TABLE 134 FRANCE: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 168 TABLE 135 FRANCE: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2015–2020 (USD MILLION) 168 TABLE 136 FRANCE: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 168 11.3.7 REST OF EUROPE 169 TABLE 137 REST OF EUROPE: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2015–2020 (USD MILLION) 169 TABLE 138 REST OF EUROPE: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 169 TABLE 139 REST OF EUROPE: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2015–2020 (USD MILLION) 170 TABLE 140 REST OF EUROPE: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 170 TABLE 141 REST OF EUROPE: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2015–2020 (USD MILLION) 170 TABLE 142 REST OF EUROPE: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 170 11.4 ASIA PACIFIC 171 11.4.1 ASIA PACIFIC: MANAGEMENT DECISION MARKET DRIVERS 171 11.4.2 ASIA PACIFIC: COVID-19 IMPACT 171 11.4.3 ASIA PACIFIC: REGULATORY LANDSCAPE 171 FIGURE 54 ASIA PACIFIC: MARKET SNAPSHOT 172 FIGURE 55 THE SERVICES SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD IN ASIA PACIFIC 173 TABLE 143 ASIA PACIFIC: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2015–2020 (USD MILLION) 173 TABLE 144 ASIA PACIFIC: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 173 TABLE 145 ASIA PACIFIC: MANAGEMENT DECISION MARKET SIZE, BY FUNCTION, 2015–2020 (USD MILLION) 174 TABLE 146 ASIA PACIFIC: MANAGEMENT DECISION MARKET SIZE, BY FUNCTION, 2021–2026 (USD MILLION) 174 TABLE 147 ASIA PACIFIC: MANAGEMENT DECISION MARKET SIZE, BY SERVICES, 2015–2020 (USD MILLION) 175 TABLE 148 ASIA PACIFIC: MANAGEMENT DECISION MARKET SIZE, BY SERVICES, 2021–2026 (USD MILLION) 175 TABLE 149 ASIA PACIFIC: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2015–2020 (USD MILLION) 175 TABLE 150 ASIA PACIFIC: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 176 TABLE 151 ASIA PACIFIC: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2015–2020 (USD MILLION) 176 TABLE 152 ASIA PACIFIC: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 176 TABLE 153 ASIA PACIFIC: MANAGEMENT DECISION MARKET SIZE, BY VERTICAL, 2015–2020 (USD MILLION) 177 TABLE 154 ASIA PACIFIC: MANAGEMENT DECISION MARKET SIZE, BY VERTICAL, 2021–2026 (USD MILLION) 177 FIGURE 56 ASIA PACIFIC: COUNTRY-WISE ANALYSIS 178 TABLE 155 ASIA PACIFIC: MANAGEMENT DECISION MARKET SIZE, BY COUNTRY, 2015–2020 (USD MILLION) 178 TABLE 156 ASIA PACIFIC: MANAGEMENT DECISION MARKET SIZE, BY COUNTRY, 2021–2026 (USD MILLION) 179 11.4.4 CHINA 179 TABLE 157 CHINA: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2015–2020 (USD MILLION) 179 TABLE 158 CHINA: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 180 TABLE 159 CHINA: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2015–2020 (USD MILLION) 180 TABLE 160 CHINA: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 180 TABLE 161 CHINA: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2015–2020 (USD MILLION) 180 TABLE 162 CHINA: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 181 11.4.5 JAPAN 181 TABLE 163 JAPAN: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2015–2020 (USD MILLION) 181 TABLE 164 JAPAN: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 182 TABLE 165 JAPAN: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2015–2020 (USD MILLION) 182 TABLE 166 JAPAN: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 182 TABLE 167 JAPAN: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2015–2020 (USD MILLION) 183 TABLE 168 JAPAN: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 183 11.4.6 AUSTRALIA AND NEW ZEALAND 183 TABLE 169 AUSTRALIA AND NEW ZEALAND: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2015–2020 (USD MILLION) 183 TABLE 170 AUSTRALIA AND NEW ZEALAND: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 184 TABLE 171 AUSTRALIA AND NEW ZEALAND: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2015–2020 (USD MILLION) 184 TABLE 172 AUSTRALIA AND NEW ZEALAND: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 184 TABLE 173 AUSTRALIA AND NEW ZEALAND: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2015–2020 (USD MILLION) 184 TABLE 174 AUSTRALIA AND NEW ZEALAND: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 185 11.4.7 REST OF ASIA PACIFIC 185 TABLE 175 REST OF ASIA PACIFIC: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2015–2020 (USD MILLION) 185 TABLE 176 REST OF ASIA PACIFIC: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 185 TABLE 177 REST OF ASIA PACIFIC: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2015–2020 (USD MILLION) 186 TABLE 178 REST OF ASIA PACIFIC: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 186 TABLE 179 REST OF ASIA PACIFIC: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2015–2020 (USD MILLION) 186 TABLE 180 REST OF ASIA PACIFIC: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 187 11.5 MIDDLE EAST AND AFRICA 187 11.5.1 MIDDLE EAST AND AFRICA: MANAGEMENT DECISION MARKET DRIVERS 187 11.5.2 MIDDLE EAST AND AFRICA: COVID-19 IMPACT 188 11.5.3 MIDDLE EAST AND AFRICA: REGULATORY LANDSCAPE 188 FIGURE 57 SERVICES SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD IN THE MIDDLE EAST AND AFRICA 188 TABLE 181 MIDDLE EAST AND AFRICA: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2015–2020 (USD MILLION) 189 TABLE 182 MIDDLE EAST AND AFRICA: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 189 TABLE 183 MIDDLE EAST AND AFRICA: MANAGEMENT DECISION MARKET SIZE, BY FUNCTION, 2015–2020 (USD MILLION) 189 TABLE 184 MIDDLE EAST AND AFRICA: MANAGEMENT DECISION MARKET SIZE, BY FUNCTION, 2021–2026 (USD MILLION) 190 TABLE 185 MIDDLE EAST AND AFRICA: MANAGEMENT DECISION MARKET SIZE, BY SERVICES, 2015–2020 (USD MILLION) 190 TABLE 186 MIDDLE EAST AND AFRICA: MANAGEMENT DECISION MARKET SIZE, BY SERVICES, 2021–2026 (USD MILLION) 190 TABLE 187 MIDDLE EAST AND AFRICA: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2015–2020 (USD MILLION) 191 TABLE 188 MIDDLE EAST AND AFRICA: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 191 TABLE 189 MIDDLE EAST AND AFRICA: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2015–2020 (USD MILLION) 191 TABLE 190 MIDDLE EAST AND AFRICA: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 192 TABLE 191 MIDDLE EAST AND AFRICA: MANAGEMENT DECISION MARKET SIZE, BY VERTICAL, 2015–2020 (USD MILLION) 192 TABLE 192 MIDDLE EAST AND AFRICA: MANAGEMENT DECISION MARKET SIZE, BY VERTICAL, 2021–2026 (USD MILLION) 193 TABLE 193 MIDDLE EAST AND AFRICA: MANAGEMENT DECISION MARKET SIZE, BY COUNTRY, 2015–2020 (USD MILLION) 193 TABLE 194 MIDDLE EAST AND AFRICA: MANAGEMENT DECISION MARKET SIZE, BY COUNTRY, 2021–2026 (USD MILLION) 194 11.5.4 KINGDOM OF SAUDI ARABIA 194 TABLE 195 KINGDOM OF SAUDI ARABIA: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2015–2020 (USD MILLION) 194 TABLE 196 KINGDOM OF SAUDI ARABIA: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 195 TABLE 197 KINGDOM OF SAUDI ARABIA: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2015–2020 (USD MILLION) 195 TABLE 198 KINGDOM OF SAUDI ARABIA: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 195 TABLE 199 KINGDOM OF SAUDI ARABIA: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2015–2020 (USD MILLION) 195 TABLE 200 KINGDOM OF SAUDI ARABIA: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 196 11.5.5 UNITED ARAB EMIRATES 196 TABLE 201 UNITED ARAB EMIRATES: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2015–2020 (USD MILLION) 196 TABLE 202 UNITED ARAB EMIRATES: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 196 TABLE 203 UNITED ARAB EMIRATES: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2015–2020 (USD MILLION) 197 TABLE 204 UNITED ARAB EMIRATES: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 197 TABLE 205 UNITED ARAB EMIRATES: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2015–2020 (USD MILLION) 197 TABLE 206 UNITED ARAB EMIRATES: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 197 11.5.6 SOUTH AFRICA 198 TABLE 207 SOUTH AFRICA: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2015–2020 (USD MILLION) 198 TABLE 208 SOUTH AFRICA: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 198 TABLE 209 SOUTH AFRICA: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2015–2020 (USD MILLION) 198 TABLE 210 SOUTH AFRICA: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 199 TABLE 211 SOUTH AFRICA: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2015–2020 (USD MILLION) 199 TABLE 212 SOUTH AFRICA: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 199
SummaryMarketsandMarkets estimates the global management decision market size is expected to grow at a Compound Annual Growth Rate (CAGR) of 13.5% during the forecast period, to reach USD 9.0 billion by 2026 from USD 4.8 billion in 2021. Key factors that are expected to drive the growth of the market are the rising need to improve the quality of decisions and achieve business agility with enhanced effectiveness, growing need for faster operational decisions and improve process efficiency, and compelling need to manage regulatory and compliance standards. These factors are driving the demand for management decision. Table of Contents
1 INTRODUCTION 27
1.1 INTRODUCTION TO COVID-19 27 1.2 COVID-19 HEALTH ASSESSMENT 27 FIGURE 1 COVID-19: THE GLOBAL PROPAGATION 27 FIGURE 2 COVID-19 PROPAGATION: SELECT COUNTRIES 28 1.3 COVID-19 ECONOMIC ASSESSMENT 29 FIGURE 3 REVISED GDP FORECASTS FOR SELECT G20 COUNTRIES IN 2020 29 1.3.1 COVID-19 ECONOMIC IMPACT—SCENARIO ASSESSMENT 30 FIGURE 4 CRITERIA IMPACTING THE GLOBAL ECONOMY 30 FIGURE 5 SCENARIOS IN TERMS OF RECOVERY OF THE GLOBAL ECONOMY 31 1.4 OBJECTIVES OF THE STUDY 32 1.5 MARKET DEFINITION 32 1.5.1 INCLUSIONS AND EXCLUSIONS 33 1.6 MARKET SCOPE 34 1.6.1 MARKET SEGMENTATION 34 1.6.2 REGIONS COVERED 34 1.6.3 YEARS CONSIDERED FOR THE STUDY 35 1.7 CURRENCY 35 TABLE 1 UNITED STATES DOLLAR EXCHANGE RATE, 2017–2019 35 1.8 STAKEHOLDERS 36 1.9 SUMMARY OF CHANGES 36 2 RESEARCH METHODOLOGY 37 2.1 RESEARCH DATA 37 FIGURE 6 MANAGEMENT DECISION MARKET: RESEARCH DESIGN 38 2.1.1 SECONDARY DATA 39 2.1.2 PRIMARY DATA 40 2.1.2.1 Breakup of primary profiles 40 FIGURE 7 BREAKUP OF PRIMARY INTERVIEWS: BY COMPANY TYPE, DESIGNATION, AND REGION 40 TABLE 2 PRIMARY INTERVIEWS 41 2.1.2.2 Key industry insights 41 2.2 DATA TRIANGULATION 42 2.3 MARKET SIZE ESTIMATION 43 FIGURE 8 MANAGEMENT DECISION MARKET: TOP-DOWN AND BOTTOM-UP APPROACHES 43 FIGURE 9 MARKET SIZE ESTIMATION METHODOLOGY – APPROACH 1 (SUPPLY SIDE): REVENUE OF SERVICES FROM VENDORS 44 FIGURE 10 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH (SUPPLY-SIDE): COLLECTIVE REVENUE OF VENDORS 45 FIGURE 11 MARKET SIZE ESTIMATION METHODOLOGY – (SUPPLY SIDE): ILLUSTRATION OF VENDOR REVENUE ESTIMATION 46 FIGURE 12 MARKET SIZE ESTIMATION METHODOLOGY – (SUPPLY SIDE): CAGR PROJECTIONS FROM THE SUPPLY SIDE 47 FIGURE 13 MARKET SIZE ESTIMATION METHODOLOGY ̶ APPROACH 2 (BOTTOM-UP): REVENUE GENERATED BY VENDORS FROM EACH APPLICATION 48 FIGURE 14 MARKET SIZE ESTIMATION METHODOLOGY–APPROACH 2 (DEMAND SIDE): REVENUE GENERATED FROM VERTICALS (2/2) 48 2.4 RESEARCH ASSUMPTIONS 48 2.5 LIMITATIONS OF THE STUDY 50 3 EXECUTIVE SUMMARY 51 FIGURE 15 GLOBAL MANAGEMENT DECISION MARKET, 2019–2026 (USD MILLION) 51 FIGURE 16 FASTEST-GROWING SEGMENTS IN THE MANAGEMENT DECISION MARKET, 2021–2026 52 FIGURE 17 SOFTWARE SEGMENT TO HOLD A LARGER MARKET SIZE DURING THE FORECAST PERIOD 53 FIGURE 18 ON-PREMISES SEGMENT TO HOLD A LARGER MARKET SIZE 54 FIGURE 19 LARGE ENTERPRISES SEGMENT TO HOLD A LARGER MARKET SIZE IN 2021 55 FIGURE 20 BFSI VERTICAL TO HOLD THE LARGEST MARKET SIZE IN 2021 56 FIGURE 21 NORTH AMERICA TO HOLD THE LARGEST MARKET SHARE IN 2021 57 FIGURE 22 MANAGEMENT DECISION MARKET: REGIONAL SNAPSHOT 58 4 PREMIUM INSIGHTS 60 4.1 OVERVIEW OF THE MANAGEMENT DECISION MARKET 60 FIGURE 23 RISING NEED TO IMPROVE THE QUALITY OF DECISIONS AND ACHIEVE BUSINESS AGILITY WITH ENHANCED EFFECTIVENESS TO DRIVE THE GROWTH OF THE MARKET 60 4.2 MANAGEMENT DECISION MARKET, BY COMPONENT, 2021 VS. 2026 60 FIGURE 24 SOFTWARE SEGMENT TO HOLD A LARGER MARKET SHARE IN 2021 60 4.3 MANAGEMENT DECISION MARKET, BY FUNCTION, 2021 VS. 2026 61 FIGURE 25 COLLECTION MANAGEMENT SEGMENT TO HOLD THE LARGEST MARKET SHARE IN 2021 61 4.4 MANAGEMENT DECISION MARKET, BY SERVICES, 2021 VS. 2026 61 FIGURE 26 DEPLOYMENT AND INTEGRATION TO HOLD THE LARGEST SHARE IN 2021 61 4.5 MANAGEMENT DECISION MARKET, BY ORGANIZATION SIZE, 2021 VS. 2026 62 FIGURE 27 LARGE ENTERPRISES TO HOLD A LARGER MARKET SHARE IN 2021 62 4.6 MANAGEMENT DECISION MARKET, BY VERTICAL, 2021–2026 62 FIGURE 28 BFSI VERTICAL TO HOLD THE LARGEST MARKET SHARE DURING THE FORECAST PERIOD 62 4.7 MANAGEMENT DECISION MARKET: INVESTMENT SCENARIO, 2021–2026 63 FIGURE 29 ASIA PACIFIC TO EMERGE AS THE BEST MARKET FOR INVESTMENTS IN THE NEXT FIVE YEARS 63 5 MARKET OVERVIEW AND INDUSTRY TRENDS 64 5.1 INTRODUCTION 64 5.2 MARKET DYNAMICS 64 FIGURE 30 DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES: MANAGEMENT DECISION MARKET 64 5.2.1 DRIVERS 65 5.2.1.1 Rising need to improve the quality of decision and achieve business agility with enhanced effectiveness 65 FIGURE 31 MAJOR BENEFITS DRIVING THE MANAGEMENT DECISION MARKET 65 5.2.1.2 Growing need for faster operational decisions and improved process efficiency 66 5.2.1.3 Reduced dependency on IT teams for writing business rules 66 5.2.1.4 A compelling need to manage regulatory and compliance standards 67 5.2.2 RESTRAINTS 67 5.2.2.1 Resistance of the middle management to adopt business decision management software 67 5.2.2.2 Companies' resistance to adopt modern technologies to reduce machine dependency, wrong information, and limited skills 68 5.2.3 OPPORTUNITIES 68 5.2.3.1 Rising trend of automation and intelligence decisioning 68 FIGURE 32 CHALLENGES IN ADOPTING AI AND ML INTO EXISTING BANK OPERATIONS 69 FIGURE 33 GREATEST BENEFITS ACHIEVED FROM AI AND ML 69 5.2.3.2 Increasing focus of companies on data-driven decision-making 70 5.2.3.3 Growing inclination of organizations toward decision-making with predictive analytics 70 5.2.4 CHALLENGES 70 5.2.4.1 Lack of documentation on business rules for decision management 70 5.2.4.2 Lack of skilled workforce and poor management in creating user adoption process 71 5.3 COVID-19-DRIVEN MARKET DYNAMICS 71 5.3.1 DRIVERS AND OPPORTUNITIES 72 5.3.2 RESTRAINTS AND CHALLENGES 72 5.4 CASE STUDY ANALYSIS 73 5.4.1 CASE STUDY 1: MERCURY INSURANCE 73 5.4.2 CASE STUDY 2: ABBVIE 73 5.4.3 CASE STUDY 3: SÜDLEASING 74 5.4.4 CASE STUDY 4: APTTUS 74 5.5 PORTER’S FIVE FORCES ANALYSIS 75 TABLE 3 PORTER’S FIVE FORCES ANALYSIS: MANAGEMENT DECISION MARKET 75 FIGURE 34 PORTER’S FIVE FORCES ANALYSIS: MANAGEMENT DECISION MARKET 76 5.5.1 THREAT OF NEW ENTRANTS 76 5.5.2 THREAT OF SUBSTITUTES 77 5.5.3 BARGAINING POWER OF SUPPLIERS 77 5.5.4 BARGAINING POWER OF BUYERS 77 5.5.5 INTENSITY OF COMPETITIVE RIVALRY 77 5.6 TECHNOLOGICAL OUTLOOK 78 5.6.1 CLOUD/SOFTWARE AS A SERVICE 78 5.6.2 ARTIFICIAL INTELLIGENCE 78 5.6.3 MACHINE LEARNING 79 5.6.4 ROBOTIC PROCESS AUTOMATION 79 5.6.5 IOT TECHNOLOGY 80 TABLE 4 MANAGEMENT DECISION MARKET: PRICING LEVELS 81 5.7 SUPPLY CHAIN ANALYSIS 81 FIGURE 35 MANAGEMENT DECISION MARKET: SUPPLY CHAIN 82 5.8 ECOSYSTEM 82 FIGURE 36 MANAGEMENT DECISION MARKET: ECOSYSTEM 83 TABLE 5 MARKET ECOSYSTEM 84 5.9 REGULATORY IMPLICATIONS AND INDUSTRY STANDARDS 85 5.9.1 GENERAL DATA PROTECTION REGULATION 85 5.9.2 INTERNATIONAL ORGANIZATION FOR STANDARDIZATION/INTERNATIONAL ELECTROTECHNICAL COMMISSION 27000 STANDARDS 85 5.9.3 CLOUD SECURITY ALLIANCE CONTROLS 86 5.9.4 HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996 86 5.9.5 SECURITY IN A CLOUD COMPUTING ENVIRONMENT 86 5.10 PATENT ANALYSIS 87 TABLE 6 TOP TEN PATENT OWNERS (GLOBAL), 2021 87 FIGURE 37 NUMBER OF PATENTS PUBLISHED, 2010–2021 87 FIGURE 38 TOP FIVE PATENT OWNERS (GLOBAL), 2021 88 5.11 TRENDS/DISRUPTIONS IMPACTING BUYERS 88 FIGURE 39 MANAGEMENT DECISION MARKET: TRENDS/DISRUPTIONS IMPACTING BUYERS 88 6 MANAGEMENT DECISION MARKET, BY COMPONENT 90 6.1 INTRODUCTION 91 6.1.1 COMPONENTS: MANAGEMENT DECISION MARKET DRIVERS 91 6.1.2 COMPONENTS: COVID-19 IMPACT 91 FIGURE 40 SERVICES SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 91 TABLE 7 MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2015–2020 (USD MILLION) 92 TABLE 8 MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 92 TABLE 9 COMPONENT: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 92 TABLE 10 COMPONENT: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 93 6.2 SOFTWARE 93 TABLE 11 SOFTWARE: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 93 TABLE 12 SOFTWARE: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 94 6.3 SERVICES 94 FIGURE 41 CONSULTING SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 94 TABLE 13 MANAGEMENT DECISION MARKET SIZE, BY SERVICES, 2015–2020 (USD MILLION) 95 TABLE 14 MANAGEMENT DECISION MARKET SIZE, BY SERVICES, 2021–2026 (USD MILLION) 95 TABLE 15 SERVICES: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 95 TABLE 16 SERVICES: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 96 6.3.1 DEPLOYMENT AND INTEGRATION 96 TABLE 17 DEPLOYMENT AND INTEGRATION: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 97 TABLE 18 DEPLOYMENT AND INTEGRATION: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 97 6.3.2 SUPPORT AND MAINTENANCE 97 TABLE 19 SUPPORT AND MAINTENANCE: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 98 TABLE 20 SUPPORT AND MAINTENANCE: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 98 6.3.3 CONSULTING 98 TABLE 21 CONSULTING: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 99 TABLE 22 CONSULTING: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 99 7 MANAGEMENT DECISION MARKET, BY FUNCTION 100 7.1 INTRODUCTION 101 7.1.1 FUNCTION: MANAGEMENT DECISION MARKET DRIVERS 101 7.1.2 FUNCTION: COVID-19 IMPACT 101 FIGURE 42 FRAUD DETECTION MANAGEMENT SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 102 TABLE 23 MANAGEMENT DECISION MARKET SIZE, BY FUNCTION, 2015–2020 (USD MILLION) 102 TABLE 24 MANAGEMENT DECISION MARKET SIZE, BY FUNCTION, 2021–2026 (USD MILLION) 103 TABLE 25 FUNCTION: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 103 TABLE 26 FUNCTION: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 104 7.2 COLLECTION MANAGEMENT 104 TABLE 27 COLLECTION MANAGEMENT: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 104 TABLE 28 COLLECTION MANAGEMENT: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 105 7.3 CUSTOMER EXPERIENCE MANAGEMENT 105 TABLE 29 CUSTOMER EXPERIENCE MANAGEMENT: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 106 TABLE 30 CUSTOMER EXPERIENCE MANAGEMENT: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 106 7.4 FRAUD DETECTION MANAGEMENT 106 TABLE 31 FRAUD DETECTION MANAGEMENT: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 107 TABLE 32 FRAUD DETECTION MANAGEMENT: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 107 7.5 PRICING OPTIMIZATION 108 TABLE 33 PRICING OPTIMIZATION: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 108 TABLE 34 PRICING OPTIMIZATION: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 108 7.6 CREDIT RISK MANAGEMENT 109 TABLE 35 CREDIT RISK MANAGEMENT: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 109 TABLE 36 CREDIT RISK MANAGEMENT: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 109 7.7 OTHER FUNCTIONS 110 TABLE 37 OTHER FUNCTIONS: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 110 TABLE 38 OTHER FUNCTIONS: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 110 8 MANAGEMENT DECISION MARKET, BY DEPLOYMENT MODE 111 8.1 INTRODUCTION 112 8.1.1 DEPLOYMENT MODE: MANAGEMENT DECISION MARKET DRIVERS 112 8.1.2 DEPLOYMENT MODE: COVID-19 IMPACT 112 FIGURE 43 CLOUD SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 113 TABLE 39 MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2015–2020 (USD MILLION) 113 TABLE 40 MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 113 TABLE 41 DEPLOYMENT MODE: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 114 TABLE 42 DEPLOYMENT MODE: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 114 8.2 CLOUD 114 TABLE 43 CLOUD: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 115 TABLE 44 CLOUD: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 115 8.3 ON-PREMISES 115 TABLE 45 ON-PREMISES: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 116 TABLE 46 ON-PREMISES: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 116 9 MANAGEMENT DECISION MARKET, BY ORGANIZATION SIZE 117 9.1 INTRODUCTION 118 9.1.1 ORGANIZATION SIZE: MANAGEMENT DECISION MARKET DRIVERS 118 9.1.2 ORGANIZATION SIZE: COVID-19 IMPACT 118 FIGURE 44 SMES SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 119 TABLE 47 MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2015–2020 (USD MILLION) 119 TABLE 48 MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 119 TABLE 49 ORGANIZATION SIZE: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 120 TABLE 50 ORGANIZATION SIZE: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 120 9.2 LARGE ENTERPRISES 120 TABLE 51 LARGE ENTERPRISES: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 121 TABLE 52 LARGE ENTERPRISES: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 121 9.3 SMALL AND MEDIUM-SIZED ENTERPRISES 121 TABLE 53 SMALL AND MEDIUM-SIZED ENTERPRISES: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 122 TABLE 54 SMALL AND MEDIUM-SIZED ENTERPRISES: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 122 10 MANAGEMENT DECISION MARKET, BY VERTICAL 123 10.1 INTRODUCTION 124 10.1.1 VERTICALS: MANAGEMENT DECISION MARKET DRIVERS 124 10.1.2 VERTICALS: COVID-19 IMPACT 124 FIGURE 45 ENERGY AND UTILITIES SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 125 TABLE 55 MANAGEMENT DECISION MARKET SIZE, BY VERTICAL, 2015–2020 (USD MILLION) 126 TABLE 56 MANAGEMENT DECISION MARKET SIZE, BY VERTICAL, 2021–2026 (USD MILLION) 126 TABLE 57 VERTICAL: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 127 TABLE 58 VERTICAL: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 127 10.2 BANKING, FINANCIAL SERVICES, AND INSURANCE 127 10.2.1 BANKING, FINANCIAL SERVICES, AND INSURANCE: MANAGEMENT DECISION MARKET DRIVERS 128 TABLE 59 BANKING, FINANCIAL SERVICES, AND INSURANCE: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 128 TABLE 60 BANKING, FINANCIAL SERVICES, AND INSURANCE: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 129 10.3 RETAIL AND CONSUMER GOODS 129 10.3.1 RETAIL AND CONSUMER GOODS: MANAGEMENT DECISION MARKET DRIVERS 129 TABLE 61 RETAIL AND CONSUMER GOODS: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 130 TABLE 62 RETAIL AND CONSUMER GOODS: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 130 10.4 TELECOM AND IT 130 10.4.1 TELECOM AND IT: MANAGEMENT DECISION MARKET DRIVERS 131 TABLE 63 TELECOM AND IT: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 131 TABLE 64 TELECOM AND IT: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 131 10.5 HEALTHCARE AND LIFE SCIENCES 132 10.5.1 HEALTHCARE AND LIFE SCIENCES: MANAGEMENT DECISION MARKET DRIVERS 132 TABLE 65 HEALTHCARE AND LIFE SCIENCES: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 132 TABLE 66 HEALTHCARE AND LIFE SCIENCES: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 133 10.6 MANUFACTURING 133 10.6.1 MANUFACTURING: MANAGEMENT DECISION MARKET DRIVERS 133 TABLE 67 MANUFACTURING: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 134 TABLE 68 MANUFACTURING: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 134 10.7 GOVERNMENT 134 10.7.1 GOVERNMENT: MANAGEMENT DECISION MARKET DRIVERS 134 TABLE 69 GOVERNMENT: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 135 TABLE 70 GOVERNMENT: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 135 10.8 TRANSPORTATION AND LOGISTICS 135 10.8.1 TRANSPORTATION AND LOGISTICS: MANAGEMENT DECISION MARKET DRIVERS 136 TABLE 71 TRANSPORTATION AND LOGISTICS: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 136 TABLE 72 TRANSPORTATION AND LOGISTICS: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 136 10.9 ENERGY AND UTILITIES 137 10.9.1 ENERGY AND UTILITIES: MANAGEMENT DECISION MARKET DRIVERS 137 TABLE 73 ENERGY AND UTILITIES: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 137 TABLE 74 ENERGY AND UTILITIES: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 138 10.10 OTHERS 138 TABLE 75 OTHER VERTICALS: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 138 TABLE 76 OTHER VERTICALS: MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 139 11 MANAGEMENT DECISION MARKET, BY REGION 140 11.1 INTRODUCTION 141 FIGURE 46 ASIA PACIFIC TO ACCOUNT FOR THE HIGHEST CAGR DURING THE FORECAST PERIOD 141 FIGURE 47 JAPAN TO ACCOUNT FOR THE HIGHEST CAGR DURING THE FORECAST PERIOD 142 FIGURE 48 ASIA PACIFIC: THE NEW HOTSPOT FOR INVESTMENTS DURING THE FORECAST PERIOD. 142 TABLE 77 MANAGEMENT DECISION MARKET SIZE, BY REGION, 2015–2020 (USD MILLION) 143 TABLE 78 MANAGEMENT DECISION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 143 11.2 NORTH AMERICA 143 11.2.1 NORTH AMERICA: MANAGEMENT DECISION MARKET DRIVERS 144 11.2.2 NORTH AMERICA: COVID-19 IMPACT 144 11.2.3 NORTH AMERICA: REGULATORY LANDSCAPE 145 FIGURE 49 NORTH AMERICA: MARKET SNAPSHOT 145 FIGURE 50 SERVICES SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD IN NORTH AMERICA 146 TABLE 79 NORTH AMERICA: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2015–2020 (USD MILLION) 146 TABLE 80 NORTH AMERICA: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 146 TABLE 81 NORTH AMERICA: MANAGEMENT DECISION MARKET SIZE, BY FUNCTION, 2015–2020 (USD MILLION) 147 TABLE 82 NORTH AMERICA: MANAGEMENT DECISION MARKET SIZE, BY FUNCTION, 2021–2026 (USD MILLION) 147 TABLE 83 NORTH AMERICA: MANAGEMENT DECISION MARKET SIZE, BY SERVICES, 2015–2020 (USD MILLION) 148 TABLE 84 NORTH AMERICA: MANAGEMENT DECISION MARKET SIZE, BY SERVICES, 2021–2026 (USD MILLION) 148 TABLE 85 NORTH AMERICA: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2015–2020 (USD MILLION) 148 TABLE 86 NORTH AMERICA: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 149 TABLE 87 NORTH AMERICA: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2015–2020 (USD MILLION) 149 TABLE 88 NORTH AMERICA: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 149 TABLE 89 NORTH AMERICA: MANAGEMENT DECISION MARKET SIZE, BY VERTICAL, 2015–2020 (USD MILLION) 150 TABLE 90 NORTH AMERICA: MANAGEMENT DECISION MARKET SIZE, BY VERTICAL, 2021–2026 (USD MILLION) 150 FIGURE 51 NORTH AMERICA: COUNTRY-WISE ANALYSIS 151 TABLE 91 NORTH AMERICA: MANAGEMENT DECISION MARKET SIZE, BY COUNTRY, 2015–2020 (USD MILLION) 151 TABLE 92 NORTH AMERICA: MANAGEMENT DECISION MARKET SIZE, BY COUNTRY, 2021–2026 (USD MILLION) 151 11.2.4 UNITED STATES 152 TABLE 93 UNITED STATES: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2015–2020 (USD MILLION) 152 TABLE 94 UNITED STATES: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 152 TABLE 95 UNITED STATES: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2015–2020 (USD MILLION) 153 TABLE 96 UNITED STATES: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 153 TABLE 97 UNITED STATES: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2015–2020 (USD MILLION) 153 TABLE 98 UNITED STATES: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 153 11.2.5 CANADA 154 TABLE 99 CANADA: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2015–2020 (USD MILLION) 154 TABLE 100 CANADA: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 154 TABLE 101 CANADA: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2015–2020 (USD MILLION) 155 TABLE 102 CANADA: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 155 TABLE 103 CANADA: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2015–2020 (USD MILLION) 155 TABLE 104 CANADA: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 155 11.3 EUROPE 156 11.3.1 EUROPE: MANAGEMENT DECISION MARKET DRIVERS 156 11.3.2 EUROPE: COVID-19 IMPACT 156 11.3.3 EUROPE: REGULATORY LANDSCAPE 156 FIGURE 52 THE SERVICES SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD IN EUROPE 157 TABLE 105 EUROPE: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2015–2020 (USD MILLION) 157 TABLE 106 EUROPE: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 157 TABLE 107 EUROPE: MANAGEMENT DECISION MARKET SIZE, BY FUNCTION, 2015–2020 (USD MILLION) 158 TABLE 108 EUROPE: MANAGEMENT DECISION MARKET SIZE, BY FUNCTION, 2021–2026 (USD MILLION) 158 TABLE 109 EUROPE: MANAGEMENT DECISION MARKET SIZE, BY SERVICES, 2015–2020 (USD MILLION) 159 TABLE 110 EUROPE: MANAGEMENT DECISION MARKET SIZE, BY SERVICES, 2021–2026 (USD MILLION) 159 TABLE 111 EUROPE: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2015–2020 (USD MILLION) 159 TABLE 112 EUROPE: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 160 TABLE 113 EUROPE: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2015–2020 (USD MILLION) 160 TABLE 114 EUROPE: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 160 TABLE 115 EUROPE: MANAGEMENT DECISION MARKET SIZE, BY VERTICAL, 2015–2020 (USD MILLION) 161 TABLE 116 EUROPE: MANAGEMENT DECISION MARKET SIZE, BY VERTICAL, 2021–2026 (USD MILLION) 161 FIGURE 53 EUROPE: COUNTRY-WISE ANALYSIS 162 TABLE 117 EUROPE: MANAGEMENT DECISION MARKET SIZE, BY COUNTRY, 2015–2020 (USD MILLION) 162 TABLE 118 EUROPE: MANAGEMENT DECISION MARKET SIZE, BY COUNTRY, 2021–2026 (USD MILLION) 162 11.3.4 UNITED KINGDOM 163 TABLE 119 UNITED KINGDOM: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2015–2020 (USD MILLION) 163 TABLE 120 UNITED KINGDOM: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 163 TABLE 121 UNITED KINGDOM: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2015–2020 (USD MILLION) 164 TABLE 122 UNITED KINGDOM: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 164 TABLE 123 UNITED KINGDOM: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2015–2020 (USD MILLION) 164 TABLE 124 UNITED KINGDOM: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 164 11.3.5 GERMANY 165 TABLE 125 GERMANY: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2015–2020 (USD MILLION) 165 TABLE 126 GERMANY: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 165 TABLE 127 GERMANY: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2015–2020 (USD MILLION) 165 TABLE 128 GERMANY: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 166 TABLE 129 GERMANY: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2015–2020 (USD MILLION) 166 TABLE 130 GERMANY: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 166 11.3.6 FRANCE 167 TABLE 131 FRANCE: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2015–2020 (USD MILLION) 167 TABLE 132 FRANCE: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 167 TABLE 133 FRANCE: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2015–2020 (USD MILLION) 168 TABLE 134 FRANCE: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 168 TABLE 135 FRANCE: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2015–2020 (USD MILLION) 168 TABLE 136 FRANCE: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 168 11.3.7 REST OF EUROPE 169 TABLE 137 REST OF EUROPE: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2015–2020 (USD MILLION) 169 TABLE 138 REST OF EUROPE: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 169 TABLE 139 REST OF EUROPE: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2015–2020 (USD MILLION) 170 TABLE 140 REST OF EUROPE: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 170 TABLE 141 REST OF EUROPE: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2015–2020 (USD MILLION) 170 TABLE 142 REST OF EUROPE: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 170 11.4 ASIA PACIFIC 171 11.4.1 ASIA PACIFIC: MANAGEMENT DECISION MARKET DRIVERS 171 11.4.2 ASIA PACIFIC: COVID-19 IMPACT 171 11.4.3 ASIA PACIFIC: REGULATORY LANDSCAPE 171 FIGURE 54 ASIA PACIFIC: MARKET SNAPSHOT 172 FIGURE 55 THE SERVICES SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD IN ASIA PACIFIC 173 TABLE 143 ASIA PACIFIC: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2015–2020 (USD MILLION) 173 TABLE 144 ASIA PACIFIC: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 173 TABLE 145 ASIA PACIFIC: MANAGEMENT DECISION MARKET SIZE, BY FUNCTION, 2015–2020 (USD MILLION) 174 TABLE 146 ASIA PACIFIC: MANAGEMENT DECISION MARKET SIZE, BY FUNCTION, 2021–2026 (USD MILLION) 174 TABLE 147 ASIA PACIFIC: MANAGEMENT DECISION MARKET SIZE, BY SERVICES, 2015–2020 (USD MILLION) 175 TABLE 148 ASIA PACIFIC: MANAGEMENT DECISION MARKET SIZE, BY SERVICES, 2021–2026 (USD MILLION) 175 TABLE 149 ASIA PACIFIC: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2015–2020 (USD MILLION) 175 TABLE 150 ASIA PACIFIC: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 176 TABLE 151 ASIA PACIFIC: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2015–2020 (USD MILLION) 176 TABLE 152 ASIA PACIFIC: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 176 TABLE 153 ASIA PACIFIC: MANAGEMENT DECISION MARKET SIZE, BY VERTICAL, 2015–2020 (USD MILLION) 177 TABLE 154 ASIA PACIFIC: MANAGEMENT DECISION MARKET SIZE, BY VERTICAL, 2021–2026 (USD MILLION) 177 FIGURE 56 ASIA PACIFIC: COUNTRY-WISE ANALYSIS 178 TABLE 155 ASIA PACIFIC: MANAGEMENT DECISION MARKET SIZE, BY COUNTRY, 2015–2020 (USD MILLION) 178 TABLE 156 ASIA PACIFIC: MANAGEMENT DECISION MARKET SIZE, BY COUNTRY, 2021–2026 (USD MILLION) 179 11.4.4 CHINA 179 TABLE 157 CHINA: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2015–2020 (USD MILLION) 179 TABLE 158 CHINA: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 180 TABLE 159 CHINA: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2015–2020 (USD MILLION) 180 TABLE 160 CHINA: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 180 TABLE 161 CHINA: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2015–2020 (USD MILLION) 180 TABLE 162 CHINA: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 181 11.4.5 JAPAN 181 TABLE 163 JAPAN: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2015–2020 (USD MILLION) 181 TABLE 164 JAPAN: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 182 TABLE 165 JAPAN: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2015–2020 (USD MILLION) 182 TABLE 166 JAPAN: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 182 TABLE 167 JAPAN: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2015–2020 (USD MILLION) 183 TABLE 168 JAPAN: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 183 11.4.6 AUSTRALIA AND NEW ZEALAND 183 TABLE 169 AUSTRALIA AND NEW ZEALAND: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2015–2020 (USD MILLION) 183 TABLE 170 AUSTRALIA AND NEW ZEALAND: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 184 TABLE 171 AUSTRALIA AND NEW ZEALAND: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2015–2020 (USD MILLION) 184 TABLE 172 AUSTRALIA AND NEW ZEALAND: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 184 TABLE 173 AUSTRALIA AND NEW ZEALAND: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2015–2020 (USD MILLION) 184 TABLE 174 AUSTRALIA AND NEW ZEALAND: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 185 11.4.7 REST OF ASIA PACIFIC 185 TABLE 175 REST OF ASIA PACIFIC: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2015–2020 (USD MILLION) 185 TABLE 176 REST OF ASIA PACIFIC: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 185 TABLE 177 REST OF ASIA PACIFIC: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2015–2020 (USD MILLION) 186 TABLE 178 REST OF ASIA PACIFIC: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 186 TABLE 179 REST OF ASIA PACIFIC: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2015–2020 (USD MILLION) 186 TABLE 180 REST OF ASIA PACIFIC: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 187 11.5 MIDDLE EAST AND AFRICA 187 11.5.1 MIDDLE EAST AND AFRICA: MANAGEMENT DECISION MARKET DRIVERS 187 11.5.2 MIDDLE EAST AND AFRICA: COVID-19 IMPACT 188 11.5.3 MIDDLE EAST AND AFRICA: REGULATORY LANDSCAPE 188 FIGURE 57 SERVICES SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD IN THE MIDDLE EAST AND AFRICA 188 TABLE 181 MIDDLE EAST AND AFRICA: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2015–2020 (USD MILLION) 189 TABLE 182 MIDDLE EAST AND AFRICA: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 189 TABLE 183 MIDDLE EAST AND AFRICA: MANAGEMENT DECISION MARKET SIZE, BY FUNCTION, 2015–2020 (USD MILLION) 189 TABLE 184 MIDDLE EAST AND AFRICA: MANAGEMENT DECISION MARKET SIZE, BY FUNCTION, 2021–2026 (USD MILLION) 190 TABLE 185 MIDDLE EAST AND AFRICA: MANAGEMENT DECISION MARKET SIZE, BY SERVICES, 2015–2020 (USD MILLION) 190 TABLE 186 MIDDLE EAST AND AFRICA: MANAGEMENT DECISION MARKET SIZE, BY SERVICES, 2021–2026 (USD MILLION) 190 TABLE 187 MIDDLE EAST AND AFRICA: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2015–2020 (USD MILLION) 191 TABLE 188 MIDDLE EAST AND AFRICA: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 191 TABLE 189 MIDDLE EAST AND AFRICA: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2015–2020 (USD MILLION) 191 TABLE 190 MIDDLE EAST AND AFRICA: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 192 TABLE 191 MIDDLE EAST AND AFRICA: MANAGEMENT DECISION MARKET SIZE, BY VERTICAL, 2015–2020 (USD MILLION) 192 TABLE 192 MIDDLE EAST AND AFRICA: MANAGEMENT DECISION MARKET SIZE, BY VERTICAL, 2021–2026 (USD MILLION) 193 TABLE 193 MIDDLE EAST AND AFRICA: MANAGEMENT DECISION MARKET SIZE, BY COUNTRY, 2015–2020 (USD MILLION) 193 TABLE 194 MIDDLE EAST AND AFRICA: MANAGEMENT DECISION MARKET SIZE, BY COUNTRY, 2021–2026 (USD MILLION) 194 11.5.4 KINGDOM OF SAUDI ARABIA 194 TABLE 195 KINGDOM OF SAUDI ARABIA: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2015–2020 (USD MILLION) 194 TABLE 196 KINGDOM OF SAUDI ARABIA: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 195 TABLE 197 KINGDOM OF SAUDI ARABIA: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2015–2020 (USD MILLION) 195 TABLE 198 KINGDOM OF SAUDI ARABIA: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 195 TABLE 199 KINGDOM OF SAUDI ARABIA: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2015–2020 (USD MILLION) 195 TABLE 200 KINGDOM OF SAUDI ARABIA: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 196 11.5.5 UNITED ARAB EMIRATES 196 TABLE 201 UNITED ARAB EMIRATES: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2015–2020 (USD MILLION) 196 TABLE 202 UNITED ARAB EMIRATES: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 196 TABLE 203 UNITED ARAB EMIRATES: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2015–2020 (USD MILLION) 197 TABLE 204 UNITED ARAB EMIRATES: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 197 TABLE 205 UNITED ARAB EMIRATES: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2015–2020 (USD MILLION) 197 TABLE 206 UNITED ARAB EMIRATES: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 197 11.5.6 SOUTH AFRICA 198 TABLE 207 SOUTH AFRICA: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2015–2020 (USD MILLION) 198 TABLE 208 SOUTH AFRICA: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 198 TABLE 209 SOUTH AFRICA: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2015–2020 (USD MILLION) 198 TABLE 210 SOUTH AFRICA: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 199 TABLE 211 SOUTH AFRICA: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2015–2020 (USD MILLION) 199 TABLE 212 SOUTH AFRICA: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 199
11.5.7 REST OF MIDDLE EAST AND AFRICA 199
TABLE 213 REST OF MIDDLE EAST AND AFRICA: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2015–2020 (USD MILLION) 200
TABLE 214 REST OF MIDDLE EAST AND AFRICA: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 200
TABLE 215 REST OF MIDDLE EAST AND AFRICA: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2015–2020 (USD MILLION) 200
TABLE 216 REST OF MIDDLE EAST AND AFRICA: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 200
TABLE 217 REST OF MIDDLE EAST AND AFRICA: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2015–2020 (USD MILLION) 201
TABLE 218 REST OF MIDDLE EAST AND AFRICA: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 201
11.6 LATIN AMERICA 201
11.6.1 LATIN AMERICA: MANAGEMENT DECISION MARKET DRIVERS 201
11.6.2 LATIN AMERICA: COVID-19 IMPACT 202
11.6.3 LATIN AMERICA: REGULATORY LANDSCAPE 202
FIGURE 58 SERVICES SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD IN LATIN AMERICA 202
TABLE 219 LATIN AMERICA: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2015–2020 (USD MILLION) 202
TABLE 220 LATIN AMERICA: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 203
TABLE 221 LATIN AMERICA: MANAGEMENT DECISION MARKET SIZE, BY FUNCTION, 2015–2020 (USD MILLION) 203
TABLE 222 LATIN AMERICA: MANAGEMENT DECISION MARKET SIZE, BY FUNCTION, 2021–2026 (USD MILLION) 203
TABLE 223 LATIN AMERICA: MANAGEMENT DECISION MARKET SIZE, BY SERVICES, 2015–2020 (USD MILLION) 204
TABLE 224 LATIN AMERICA: MANAGEMENT DECISION MARKET SIZE, BY SERVICES, 2021–2026 (USD MILLION) 204
TABLE 225 LATIN AMERICA: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2015–2020 (USD MILLION) 204
TABLE 226 LATIN AMERICA: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 205
TABLE 227 LATIN AMERICA: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2015–2020 (USD MILLION) 205
TABLE 228 LATIN AMERICA: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 205
TABLE 229 LATIN AMERICA: MANAGEMENT DECISION MARKET SIZE, BY VERTICAL, 2015–2020 (USD MILLION) 206
TABLE 230 LATIN AMERICA: MANAGEMENT DECISION MARKET SIZE, BY VERTICAL, 2021–2026 (USD MILLION) 206
TABLE 231 LATIN AMERICA: MANAGEMENT DECISION MARKET SIZE, BY COUNTRY, 2015–2020 (USD MILLION) 207
TABLE 232 LATIN AMERICA: MANAGEMENT DECISION MARKET SIZE, BY COUNTRY, 2021–2026 (USD MILLION) 207
11.6.4 BRAZIL 207
TABLE 233 BRAZIL: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2015–2020 (USD MILLION) 208
TABLE 234 BRAZIL: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 208
TABLE 235 BRAZIL: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2015–2020 (USD MILLION) 208
TABLE 236 BRAZIL: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 208
TABLE 237 BRAZIL: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2015–2020 (USD MILLION) 209
TABLE 238 BRAZIL: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 209
11.6.5 MEXICO 209
TABLE 239 MEXICO: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2015–2020 (USD MILLION) 209
TABLE 240 MEXICO: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 210
TABLE 241 MEXICO: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2015–2020 (USD MILLION) 210
TABLE 242 MEXICO: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 210
TABLE 243 MEXICO: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2015–2020 (USD MILLION) 210
TABLE 244 MEXICO: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 211
11.6.6 REST OF LATIN AMERICA 211
TABLE 245 REST OF LATIN AMERICA: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2015–2020 (USD MILLION) 211
TABLE 246 REST OF LATIN AMERICA: MANAGEMENT DECISION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 211
TABLE 247 REST OF LATIN AMERICA: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2015–2020 (USD MILLION) 212
TABLE 248 REST OF LATIN AMERICA: MANAGEMENT DECISION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 212
TABLE 249 REST OF LATIN AMERICA: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2015–2020 (USD MILLION) 212
TABLE 250 REST OF LATIN AMERICA: MANAGEMENT DECISION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 212
12 COMPETITIVE LANDSCAPE 213
12.1 INTRODUCTION 213
12.2 MARKET SHARE OF TOP VENDORS 213
TABLE 251 MANAGEMENT DECISION MARKET: DEGREE OF COMPETITION 213
FIGURE 59 COMPANY-WISE SHARE ANALYSIS IN THE MANAGEMENT DECISION MARKET 214
12.3 RANKING OF KEY PLAYERS IN THE MANAGEMENT DECISION MARKET, 2021 214
FIGURE 60 RANKING OF KEY PLAYERS, 2021 214
12.4 KEY PLAYER STRATEGIES/RIGHT TO WIN 215
12.4.1 OVERVIEW OF STRATEGIES ADOPTED BY KEY MANAGEMENT DECISION VENDORS 215
12.5 HISTORICAL REVENUE ANALYSIS OF TOP VENDORS 216
FIGURE 61 HISTORICAL FIVE-YEAR REVENUE ANALYSIS OF LEADING PLAYERS IN THE MANAGEMENT DECISION MARKET, 2016-2020 217
12.6 COMPANY EVALUATION QUADRANT, 2021 217
12.6.1 DEFINITIONS AND METHODOLOGY 217
TABLE 252 COMPANY EVALUATION QUADRANT: CRITERIA 217
12.6.2 STAR 218
12.6.3 EMERGING LEADER 218
12.6.4 PERVASIVE 218
12.6.5 PARTICIPANT 218
FIGURE 62 MANAGEMENT DECISION MARKET (GLOBAL): COMPANY EVALUATION QUADRANT, 2021 219
TABLE 253 COMPANY PRODUCT FOOTPRINT 220
TABLE 254 COMPANY INDUSTRY FOOTPRINT 220
TABLE 255 COMPANY REGION FOOTPRINT 221
12.7 SMES/STARTUP EVALUATION QUADRANT 222
12.7.1 DEFINITIONS AND METHODOLOGY 222
TABLE 256 SME EVALUATION QUADRANT: CRITERIA 222
12.7.2 PROGRESSIVE COMPANIES 222
12.7.3 RESPONSIVE COMPANIES 222
12.7.4 DYNAMIC COMPANIES 222
12.7.5 STARTING BLOCKS 222
FIGURE 63 MANAGEMENT DECISION MARKET (GLOBAL):
STARTUP/SME EVALUATION QUADRANT, 2021 223
12.8 COMPETITIVE SCENARIO 224
TABLE 257 MANAGEMENT DECISION MARKET: NEW LAUNCHES,
APRIL 2019 - JUNE 2021 224
TABLE 258 MANAGEMENT DECISION MARKET: DEALS, MAY 2020 - SEPTEMBER 2021 225
13 COMPANY PROFILES 226
13.1 MAJOR PLAYERS 226
(Business Overview, Products & Services, Key Insights, Recent Developments, MnM View)*
13.1.1 IBM 226
TABLE 259 IBM: BUSINESS OVERVIEW 226
FIGURE 64 IBM: COMPANY SNAPSHOT 227
TABLE 260 IBM: PRODUCT AND SERVICE OFFERINGS 227
TABLE 261 IBM: NEW LAUNCHES 228
TABLE 262 IBM: DEALS 229
13.1.2 FICO 230
TABLE 263 FICO: BUSINESS OVERVIEW 230
FIGURE 65 FICO: COMPANY SNAPSHOT 231
TABLE 264 FICO: PRODUCT AND SERVICE OFFERINGS 231
TABLE 265 FICO: NEW LAUNCHES 232
TABLE 266 FICO: DEALS 232
13.1.3 SAS 235
TABLE 267 SAS: BUSINESS OVERVIEW 235
TABLE 268 SAS: PRODUCT AND SERVICE OFFERINGS 235
TABLE 269 SAS: NEW LAUNCHES 236
TABLE 270 SAS: DEALS 236
13.1.4 ORACLE 238
TABLE 271 ORACLE: BUSINESS OVERVIEW 238
FIGURE 66 ORACLE: COMPANY SNAPSHOT 239
TABLE 272 ORACLE: PRODUCT AND SERVICE OFFERINGS 239
TABLE 273 ORACLE: NEW LAUNCHES 240
13.1.5 PEGASYSTEMS 242
TABLE 274 PEGASYSTEMS: BUSINESS OVERVIEW 242
FIGURE 67 PEGASYSTEMS: COMPANY SNAPSHOT 243
TABLE 275 PEGASYSTEMS: PRODUCT AND SERVICE OFFERINGS 243
TABLE 276 PEGASYSTEMS: NEW LAUNCHES 244
TABLE 277 PEGASYSTEMS: DEALS 244
13.1.6 TIBCO SOFTWARE 246
TABLE 278 TIBCO SOFTWARE: BUSINESS OVERVIEW 246
TABLE 279 TIBCO SOFTWARE: PRODUCT AND SERVICE OFFERINGS 246
TABLE 280 TIBCO SOFTWARE: NEW LAUNCHES 247
TABLE 281 TIBCO SOFTWARE: DEALS 247
13.1.7 SAPIENS INTERNATIONAL CORPORATION 248
TABLE 282 SAPIENS INTERNATIONAL CORPORATION: BUSINESS OVERVIEW 248
FIGURE 68 SAPIENS INTERNATIONAL CORPORATION: COMPANY SNAPSHOT 249
TABLE 283 SAPIENS INTERNATIONAL CORPORATION: PRODUCT AND SERVICE OFFERINGS 249
TABLE 284 SAPIENS INTERNATIONAL CORPORATION: NEW LAUNCHES 250
TABLE 285 SAPIENS INTERNATIONAL CORPORATION: DEALS 250
13.1.8 EXPERIAN 251
TABLE 286 EXPERIAN: BUSINESS OVERVIEW 251
FIGURE 69 EXPERIAN: COMPANY SNAPSHOT 252
TABLE 287 EXPERIAN: PRODUCT AND SERVICE OFFERINGS 252
TABLE 288 EXPERIAN: NEW LAUNCHES 253
TABLE 289 EXPERIAN: DEALS 253
13.1.9 EQUIFAX 254
TABLE 290 EQUIFAX: BUSINESS OVERVIEW 254
FIGURE 70 EQUIFAX: COMPANY SNAPSHOT 255
TABLE 291 EQUIFAX: PRODUCT AND SERVICE OFFERINGS 255
TABLE 292 EQUIFAX: NEW LAUNCHES 256
TABLE 293 EQUIFAX: DEALS 256
13.1.10 ACTICO 258
TABLE 294 ACTICO: BUSINESS OVERVIEW 258
TABLE 295 ACTICO: PRODUCT AND SERVICE OFFERINGS 258
TABLE 296 ACTICO: NEW LAUNCHES 259
TABLE 297 ACTICO: DEALS 259
*Details on Business Overview, Products & Services, Key Insights, Recent Developments, MnM View might not be captured in case of unlisted companies.
13.2 OTHER VENDORS 260
13.2.1 PARMENIDES 260
13.2.2 DECISION MANAGEMENT SOLUTIONS 261
13.2.3 OPENRULES 262
13.2.4 SPARKLING LOGIC 263
13.2.5 SCORTO 264
13.2.6 RAPIDGEN 265
13.2.7 PROGRESS 266
13.2.8 INRULE 266
13.2.9 CRIF 267
13.2.10 DECISIONS 268
13.3 SME/START-UPS 269
13.3.1 ENOVA DECISIONS 269
13.3.2 FLEXRULE 270
13.3.3 RULEX 271
13.3.4 SEON 271
13.3.5 DECISIMO 272
14 ADJACENT MARKET 273
14.1 INTRODUCTION TO ADJACENT MARKETS 273
TABLE 298 ADJACENT MARKETS AND FORECASTS 273
14.2 LIMITATIONS 273
14.3 BUSINESS RULE MANAGEMENT SYSTEMS MARKET 273
TABLE 299 BUSINESS RULES MANAGEMENT SYSTEM MARKET SIZE, BY COMPONENT, 2015–2019 (USD THOUSAND) 274
TABLE 300 BUSINESS RULES MANAGEMENT SYSTEM MARKET SIZE, BY COMPONENT, 2020–2025 (USD THOUSAND) 274
TABLE 301 BUSINESS RULES MANAGEMENT SYSTEM MARKET SIZE, BY ORGANIZATION SIZE, 2015–2019 (USD THOUSAND) 274
TABLE 302 BUSINESS RULES MANAGEMENT SYSTEM MARKET SIZE, BY ORGANIZATION SIZE, 2020–2025 (USD THOUSAND) 275
TABLE 303 BUSINESS RULES MANAGEMENT SYSTEM MARKET SIZE, BY DEPLOYMENT TYPE, 2015–2019 (USD THOUSAND) 275
TABLE 304 BUSINESS RULES MANAGEMENT SYSTEM MARKET SIZE, BY DEPLOYMENT TYPE, 2020–2025 (USD THOUSAND) 275
TABLE 305 BUSINESS RULES MANAGEMENT SYSTEM MARKET SIZE, BY VERTICAL, 2015–2019 (USD THOUSAND) 276
TABLE 306 BUSINESS RULES MANAGEMENT SYSTEM MARKET SIZE, BY VERTICAL, 2020–2025 (USD THOUSAND) 276
14.4 CUSTOMER EXPERIENCE MANAGEMENT MARKET 277
TABLE 307 CUSTOMER EXPERIENCE MANAGEMENT MARKET SIZE, BY COMPONENT, 2015–2020 (USD MILLION) 277
TABLE 308 CUSTOMER EXPERIENCE MANAGEMENT MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 277
TABLE 309 CUSTOMER EXPERIENCE MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2015–2020 (USD MILLION) 278
TABLE 310 CUSTOMER EXPERIENCE MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION) 278
TABLE 311 CUSTOMER EXPERIENCE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2015–2020 (USD MILLION) 278
TABLE 312 CUSTOMER EXPERIENCE MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 278
TABLE 313 CUSTOMER EXPERIENCE MANAGEMENT MARKET SIZE, BY VERTICAL,
2015–2020 (USD MILLION) 279
TABLE 314 CUSTOMER EXPERIENCE MANAGEMENT MARKET SIZE, BY VERTICAL,
2021–2026 (USD MILLION) 279
15 APPENDIX 280
15.1 DISCUSSION GUIDE 280
15.2 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 284
15.3 AVAILABLE CUSTOMIZATIONS 286
15.4 RELATED REPORTS 286
15.5 AUTHOR DETAILS 287
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