A2Pメッセージング市場:コンポーネント(プラットフォーム、A2Pサービス)、アプリケーション(認証、販促・マーケティング、CRM)、導入形態、SMSトラフィック(国内、多国間)、エンドユーザー、地域別 - 2028年までの世界予測A2P Messaging Market by Component (Platform and A2P Service), Application (Authentication, Promotional and Marketing, and CRM), Deployment Mode, SMS Traffic (National and Multi-Country), End User and Region - Global Forecast to 2028 世界のA2Pメッセージング市場規模は、2023年の683億米ドルから2028年には782億米ドルへと、予測期間中の年間平均成長率(CAGR)2.8%で拡大すると予想されています。これらの要因には、モバイル機器の普及、企業... もっと見る
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サマリー世界のA2Pメッセージング市場規模は、2023年の683億米ドルから2028年には782億米ドルへと、予測期間中の年間平均成長率(CAGR)2.8%で拡大すると予想されています。これらの要因には、モバイル機器の普及、企業のデジタル化への取り組みの進行、顧客エンゲージメントの重視、セキュリティおよび認証対策のニーズの高まり、取引およびサービス通知の重要性、マーケティングおよびプロモーションにおけるA2Pメッセージングの有効性、さまざまなセクターにおける業界固有のアプリケーションなどがあります。モバイル機器の普及に伴い、企業は顧客との直接的かつ効率的なコミュニケーションチャネルとして、A2Pメッセージングの価値を認識しつつあります。この市場は、安全な取引の確保、リアルタイムの最新情報の提供、パーソナライズされたマーケティング戦略の実施、特定の業界の要件への対応といった要望が主な要因となっています。導入形態別では、オンプレミス型が予測期間中に高い成長率を記録する。 オンプレミスの場合、メッセージングインフラの管理、コンプライアンスの徹底、特定のニーズへのシステムのカスタマイズ、パフォーマンス要件への対応、接続性の課題の克服、レガシーシステムとの統合、内部ポリシーとの整合などが可能になる。 アプリケーションの中では、認証サービス分野が予測期間中に最も高いCAGRで成長する。 A2Pメッセージング市場における認証サービスの推進要因としては、セキュリティと不正行為の防止、コンプライアンスと規制要件、ユーザー体験、ブランド保護、業界固有の要件、メッセージング量の増加などが挙げられます。これらの要因によって、A2Pメッセージング市場における認証サービスの採用が増加しています。これは、企業がメッセージングセキュリティを強化し、シームレスなユーザー体験を提供することを求めているためです。 地域別では、アジア太平洋地域が予測期間中に最も高いCAGRで成長する" アジア太平洋地域(APAC)市場は、予測期間中に最も高いCAGRで成長すると予測されています。その要因としては、モバイル機器の普及、特に同地域のモバイル普及率の高さが挙げられます。また、Eコマース市場の隆盛により、オンライン消費者の数が増加しているため、注文確認、配送の更新、取引通知などのA2Pメッセージングサービスの需要が高まっています。また、この地域では金融包摂に力を入れており、金融機関は重要な口座情報や支払いのお知らせを、十分なサービスを受けていない人々に届けることができるため、A2Pメッセージングの普及に貢献しています。モバイルバンキングやモバイルペイメントソリューションの導入、モバイルテクノロジーを活用した市民サービスに対する政府の取り組みも、A2Pメッセージングの需要をさらに加速させています。 主な参加者のプロフィールの内訳は以下の通りです: - 企業別ティア1:35%、ティア2:39%、ティア3:26 - 役職別Cレベルエグゼクティブ:55%、ディレクター:40%、その他*-5%。 - 地域別北米:38%、欧州:40%、APAC:21%、RoW**:1 注:ティア1企業は売上高が100億米ドル以上、ティア2企業は売上高が全体の1~100億米ドル、ティア3企業は売上高が全体の5億~10億米ドル。 *その他、セールスマネジャー、マーケティングマネジャー、プロダクトマネジャーなど。 **Rest of World (RoW) はMEAとラテンアメリカを含みます。 出典業界専門家 この調査レポートは、A2Pメッセージング市場における市場の可能性、市場ダイナミクス、主要ベンダーの動向を概説しています。A2Pメッセージング市場の主要かつ革新的なベンダーには、AT&T(米国)、Sinch(スウェーデン)、China Mobile(中国)、Infobip(英国)、Orange(フランス)、Route Mobile(インド)、Comviva(インド)、Twilio(米国)、BICS(ベルギー)、Monty Mobile(英国)、Synverse(米国)、Global Message Services(スイス)、Tyntech(英国)、Silverstreet(シンガポール)、Vonage(米国)、Genesys(米国)、TATA Communications(インド)、Cequens(エジプト)、Mitto(スイス)、ClearSky Technologies(米国)、Sify Technologies(インド)、MSG91(インド)、Textlocal(イギリス)、Clickatell(米国)、Kaleyra(イタリア)、 MessageBird (オランダ)、 TeleWhale(キプロス)。これらのベンダーは、A2Pメッセージング市場において自社の提供製品と市場シェアを拡大するために、新製品の発売、パートナーシップやコラボレーションなど、有機的だけでなく無機的な成長戦略も数多く採用しています。 調査対象範囲 A2Pメッセージング市場は、アプリケーション(照会・検索関連サービス、顧客関係管理サービス、通知・アラート、認証サービス、プロモーション・マーケティングサービス、投票・娯楽、プッシュ型コンテンツサービス、インタラクティブメッセージ)、トラフィック(国内・多国間)、コンポーネント(プラットフォーム・サービス)、プラットフォーム(オンプレミス、クラウド)、垂直(銀行・金融・保険、IT・IT、メディア・娯楽、旅行・接客、小売・EC、ヘルスケア、政府、教育、その他)と地域別に分類しています。主要な業界プレイヤーを詳細に分析し、事業概要、サービス、主要戦略、新サービスおよび製品の発表、パートナーシップ、契約、コラボレーション、事業拡大、A2Pメッセージング市場に関連する競争環境についての洞察を提供しています。 本レポートを購入する理由 本レポートは、以下の点で市場リーダーや新規参入者に役立つと思われます: - A2Pメッセージング市場を包括的にセグメント化し、市場全体と各地域のサブセグメントについて、最も近似した収益数値を提供しています。 - 市場の脈動を理解し、主要な市場促進要因、阻害要因、課題、および市場機会に関する情報を提供することで、ステークホルダーに貢献します。 - また、競合他社をより深く理解し、市場において自らのポジションを向上させるためのより多くの洞察を得ることができます。競争環境編では、競合他社のエコシステム、新サービス開発、提携、M&Aなど。 などのポイントに関する知見を提供しています: A2Pメッセージング市場の成長に影響を与える主要な促進要因(Eコマースの成長、モバイル加入者数の増加、主要産業におけるA2Pメッセージングの利用拡大)、阻害要因(厳しい政府の規制や政策)、機会(メッセージングを介したモバイルマーケティングの増加傾向、OTT事業者によるA2P SMS採用増加によるMNOへの収益促進)、課題(A2Pメッセージングの収益化の難しさ)の分析。製品開発/イノベーション:A2Pメッセージング市場における今後の技術、研究開発活動、新製品・新サービスの発売に関する詳細なインサイトを提供します。市場開発:有利な市場に関する包括的な情報 - 本レポートでは、さまざまな地域のA2Pメッセージング市場を分析しています。 市場の多様化:A2Pメッセージング市場における新製品・サービス、未開拓の地域、最近の開発、投資に関する詳細な情報を提供します。競争力評価:AT&T(米国)、Sinch(スウェーデン)、China Mobile(中国)、Infobip(英国)、Orange(フランス)、Route Mobile(インド)、Comviva(インド)、Twilio(米国)、BICS(ベルギー)、Monty Mobile(英国)、Syniverse(米国)、Global Message Services(スイス)といった主要企業の市場シェア、成長戦略、サービス提供の詳細評価、Tyntec(英国)、Silverstreet(シンガポール)、Vonage(米国)、Genesys(米国)、TATA Communications(インド)、Cequens(エジプト)、Mitto(スイス)、ClearSky Technologies(米国)、Sify Technologies(インド)、MSG91(インド)、Textlocal(英国)、Clickatell(米国)、Kaleyra(イタリア)、MessageBird(オランダ)、TeleWhale(キプロス) 目次1 INTRODUCTION 261.1 STUDY OBJECTIVES 26 1.2 MARKET DEFINITION 26 1.2.1 INCLUSIONS AND EXCLUSIONS 27 1.3 MARKET SCOPE 27 1.3.1 MARKET SEGMENTATION 27 1.3.2 YEARS CONSIDERED 28 1.4 STAKEHOLDERS 28 1.5 SUMMARY OF CHANGES 29 2 RESEARCH METHODOLOGY 30 2.1 RESEARCH DATA 30 FIGURE 1 A2P MESSAGING MARKET: RESEARCH DESIGN 30 2.1.1 SECONDARY DATA 31 2.1.2 PRIMARY DATA 31 2.1.2.1 Breakup of primary profiles 31 2.1.2.2 Key industry insights 32 2.2 MARKET BREAKUP AND DATA TRIANGULATION 33 FIGURE 2 DATA TRIANGULATION 33 2.3 MARKET SIZE ESTIMATION 34 FIGURE 3 MARKET SIZE ESTIMATION METHODOLOGY: APPROACH 1 (SUPPLY SIDE): REVENUE OF PLATFORM AND SERVICES OF A2P MESSAGING MARKET 34 FIGURE 4 MARKET SIZE ESTIMATION METHODOLOGY: APPROACH 2 (SUPPLY SIDE): REVENUE OF PLATFORM AND SERVICES OF A2P MESSAGING MARKET 34 FIGURE 5 MARKET SIZE ESTIMATION METHODOLOGY: APPROACH 2 (DEMAND SIDE): REVENUE OF A2P MESSAGING MARKET 35 2.4 MARKET FORECAST 35 TABLE 1 FACTOR ANALYSIS 35 2.5 COMPANY EVALUATION MATRIX METHODOLOGY 36 FIGURE 6 COMPETITIVE LEADERSHIP MAPPING: CRITERIA WEIGHTAGE 36 2.6 RESEARCH ASSUMPTIONS AND LIMITATIONS 37 2.6.1 ASSUMPTIONS 37 2.6.2 LIMITATIONS 37 3 EXECUTIVE SUMMARY 38 FIGURE 7 A2P MESSAGING MARKET: HOLISTIC VIEW 39 FIGURE 8 ASIA PACIFIC TO GROW AT HIGH RATE DURING FORECAST PERIOD 40 4 PREMIUM INSIGHTS 41 4.1 ATTRACTIVE OPPORTUNITIES IN A2P MESSAGING MARKET 41 FIGURE 9 GROWTH IN A2P MESSAGING TRAFFIC TO DRIVE A2P MESSAGING MARKET GROWTH DURING FORECAST PERIOD 41 4.2 A2P MESSAGING MARKET IN NORTH AMERICA, BY COMPONENT AND APPLICATION 41 FIGURE 10 A2P SERVICE AND AUTHENTICATION SERVICES SEGMENT TO ACCOUNT FOR LARGER MARKET SHARES IN NORTH AMERICA IN 2023 41 4.3 A2P MESSAGING MARKET IN ASIA PACIFIC, BY COMPONENT AND APPLICATION 42 FIGURE 11 A2P SERVICE AND PROMOTIONAL AND MARKETING SERVICES TO ACCOUNT FOR LARGER MARKET SHARES IN ASIA PACIFIC IN 2023 42 5 MARKET OVERVIEW AND INDUSTRY TRENDS 43 5.1 INTRODUCTION 43 5.2 MARKET DYNAMICS 43 FIGURE 12 A2P MESSAGING MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES 44 5.2.1 DRIVERS 44 5.2.1.1 Growth of eCommerce 44 5.2.1.2 Growing number of mobile subscribers to fuel A2P messaging 44 FIGURE 13 SUBSCRIBER PENETRATION AND SMARTPHONE ADOPTION TRENDS BY 2030 45 5.2.1.3 Growing use of A2P messaging among customer-centric industries 45 FIGURE 14 A2P MESSAGE TRAFFIC, BY INDUSTRY VERTICAL 46 5.2.2 RESTRAINTS 46 5.2.2.1 Stringent government regulations and policies 46 TABLE 2 GOVERNMENT REGULATIONS/POLICIES/INITIATIVES TO SAFEGUARD SMS FROM ATTACKERS 47 5.2.3 OPPORTUNITIES 48 5.2.3.1 Growing trend of mobile marketing via messaging 48 FIGURE 15 UNITED STATES: SMS USAGE 48 5.2.3.2 Increased adoption of A2P SMS by OTT players to drive revenue for MNOs 49 5.2.4 CHALLENGES 49 5.2.4.1 Difficulty in maximizing monetization of A2P messaging 49 FIGURE 16 KEY CHALLENGES FACED BY MOBILE NETWORK OPERATORS 50 5.2.4.2 Grey route traffic causing significant revenue loss for MNOs 50 FIGURE 17 EMERGENCE OF GREY ROUTE SMS 50 5.2.4.3 Increasing SMS fraudulent activities 51 TABLE 3 COMMON SMS ATTACKS ON MOBILE PHONES 51 FIGURE 18 TYPES OF FRAUDS AND THEIR IMPACT ON A2P MONETIZATION 52 5.3 CASE STUDY ANALYSIS 53 TABLE 4 CASE STUDY: RAZORPAY 53 TABLE 5 CASE STUDY: TASTECARD, UK 53 TABLE 6 CASE STUDY: MRSPEEDY MALAYSIA 54 TABLE 7 CASE STUDY: ONE OF THE LEADING AIRLINE SERVICE PROVIDERS 54 TABLE 8 CASE STUDY: ONE OF THE LEADING GLOBAL IT, CONSULTING, AND OUTSOURCING CLIENTS 55 TABLE 9 CASE STUDY: ALLO, UKRAINE 55 5.4 TECHNOLOGY ANALYSIS 56 5.4.1 ARTIFICIAL INTELLIGENCE 56 5.4.2 INTERNET OF THINGS 56 5.4.3 ANALYTICS 56 5.5 VALUE CHAIN ANALYSIS 57 FIGURE 19 VALUE CHAIN ANALYSIS: A2P MESSAGING MARKET 57 5.5.1 END USERS 57 5.5.2 SMS AGGREGATORS AND API MESSAGING PLATFORM PROVIDERS 57 5.5.3 TELECOM OPERATORS 58 5.5.4 APPLICATIONS 58 5.6 AVERAGE SELLING PRICE TREND 58 TABLE 10 PRICING ANALYSIS 59 5.7 PATENT ANALYSIS 59 5.8 PORTER’S FIVE FORCES ANALYSIS 59 FIGURE 20 A2P MESSAGING: PORTER’S FIVE FORCES MODEL 60 5.8.1 THREAT OF NEW ENTRANTS 60 5.8.2 THREAT OF SUBSTITUTES 60 5.8.3 BARGAINING POWER OF BUYERS 61 5.8.4 BARGAINING POWER OF SUPPLIERS 61 5.8.5 COMPETITION RIVALRY 61 6 A2P MESSAGING MARKET, BY COMPONENT 62 6.1 INTRODUCTION 63 6.1.1 COMPONENTS: A2P MESSAGING MARKET DRIVERS 63 FIGURE 21 PLATFORM SEGMENT TO EXHIBIT HIGHER CAGR DURING FORECAST PERIOD 63 TABLE 11 A2P MESSAGING MARKET, BY COMPONENT, 2018–2022 (USD BILLION) 64 TABLE 12 A2P MESSAGING MARKET, BY COMPONENT, 2023–2028 (USD BILLION) 64 6.2 PLATFORM 64 6.2.1 NEED FOR REAL-TIME COMMUNICATION TO DRIVE MARKET 64 TABLE 13 PLATFORM: A2P MESSAGING MARKET, BY REGION, 2018–2022 (USD MILLION) 64 TABLE 14 PLATFORM: A2P MESSAGING MARKET, BY REGION, 2023–2028 (USD MILLION) 65 6.3 A2P SERVICE 65 6.3.1 COST-EFFECTIVENESS AND HIGHER-REACHING CAPABILITIES 65 TABLE 15 A2P SERVICE: A2P MESSAGING MARKET, BY REGION, 2018–2022 (USD MILLION) 65 TABLE 16 A2P SERVICE: A2P MESSAGING MARKET, BY REGION, 2023–2028 (USD MILLION) 66 7 A2P MESSAGING MARKET, BY APPLICATION 67 7.1 INTRODUCTION 68 7.1.1 APPLICATIONS: A2P MESSAGING MARKET DRIVERS 68 FIGURE 22 AUTHENTICATION SERVICES SEGMENT TO EXHIBIT HIGHEST CAGR DURING FORECAST PERIOD 68 TABLE 17 A2P MESSAGING MARKET, BY APPLICATION, 2018–2022 (USD BILLION) 69 TABLE 18 A2P MESSAGING MARKET, BY APPLICATION, 2023–2028 (USD BILLION) 69 7.2 AUTHENTICATION SERVICES 70 7.2.1 A2P MESSAGING OFFERS COST-EFFECTIVE AND PREFERRED SECURITY OPTION 70 TABLE 19 AUTHENTICATION SERVICES: A2P MESSAGING MARKET, BY REGION, 2018–2022 (USD MILLION) 70 TABLE 20 AUTHENTICATION SERVICES: A2P MESSAGING MARKET, BY REGION, 2023–2028 (USD MILLION) 70 7.3 PROMOTIONAL AND MARKETING SERVICES 71 7.3.1 INCREASE IN PROMOTIONAL CAMPAIGNS BY ENTERPRISES AND BUSINESSES GLOBALLY 71 TABLE 21 PROMOTIONAL AND MARKETING SERVICES: A2P MESSAGING MARKET, BY REGION, 2018–2022 (USD MILLION) 71 TABLE 22 PROMOTIONAL AND MARKETING SERVICES: A2P MESSAGING MARKET, BY REGION, 2023–2028 (USD MILLION) 71 7.4 PUSHED CONTENT SERVICES 72 7.4.1 MOBILE MARKETING AND PROMOTIONAL NOTIFICATIONS TO DRIVE MARKET 72 TABLE 23 PUSHED CONTENT SERVICES: A2P MESSAGING MARKET, BY REGION, 2018–2022 (USD MILLION) 72 TABLE 24 PUSHED CONTENT SERVICES: A2P MESSAGING MARKET, BY REGION, 2023–2028 (USD MILLION) 72 7.5 INTERACTIVE MESSAGES SERVICES 73 7.5.1 NEED TO DELIVER UNIQUE EXPERIENCES TO CUSTOMERS 73 TABLE 25 INTERACTIVE MESSAGE SERVICES: A2P MESSAGING MARKET, BY REGION, 2018–2022 (USD MILLION) 73 TABLE 26 INTERACTIVE MESSAGE SERVICES: A2P MESSAGING MARKET, BY REGION, 2023–2028 (USD MILLION) 73 7.6 CUSTOMER RELATIONSHIP MANAGEMENT SERVICES 74 7.6.1 GROWTH IN ECOMMERCE AND BFSI INDUSTRIES 74 TABLE 27 CUSTOMER RELATIONSHIP MANAGEMENT SERVICES: A2P MESSAGING MARKET, BY REGION, 2018–2022 (USD MILLION) 74 TABLE 28 CUSTOMER RELATIONSHIP MANAGEMENT SERVICES: A2P MESSAGING MARKET, BY REGION, 2023–2028 (USD MILLION) 74 7.7 OTHER APPLICATIONS 75 TABLE 29 OTHER APPLICATIONS: A2P MESSAGING MARKET, BY REGION, 2018–2022 (USD MILLION) 75 TABLE 30 OTHER APPLICATIONS: A2P MESSAGING MARKET, BY REGION, 2023–2028 (USD MILLION) 75 8 A2P MESSAGING MARKET, BY DEPLOYMENT MODE 76 8.1 INTRODUCTION 77 8.1.1 DEPLOYMENT MODES: A2P MESSAGING MARKET DRIVERS 77 FIGURE 23 ON-PREMISES SEGMENT TO EXHIBIT HIGHER CAGR DURING FORECAST PERIOD 77 TABLE 31 A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2018–2022 (USD BILLION) 77 TABLE 32 A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD BILLION) 78 8.2 ON-PREMISES 78 8.2.1 NEED TO PROTECT AND BLOCK UNWANTED SMS TRAFFIC 78 TABLE 33 ON-PREMISES: A2P MESSAGING MARKET, BY REGION, 2018–2022 (USD MILLION) 78 TABLE 34 ON-PREMISES: A2P MESSAGING MARKET, BY REGION, 2023–2028 (USD MILLION) 78 8.3 CLOUD 79 8.3.1 NEED TO SAVE LARGE UPFRONT COSTS 79 TABLE 35 CLOUD: A2P MESSAGING MARKET, BY REGION, 2018–2022 (USD MILLION) 79 TABLE 36 CLOUD: A2P MESSAGING MARKET, BY REGION, 2023–2028 (USD MILLION) 79 9 A2P MESSAGING MARKET, BY SMS TRAFFIC 80 9.1 INTRODUCTION 80 9.1.1 SMS TRAFFIC: A2P MESSAGING MARKET DRIVERS 80 9.2 NATIONAL TRAFFIC 80 9.3 MULTI-COUNTRY 80 10 A2P MESSAGING MARKET, BY END USER 81 10.1 INTRODUCTION 82 10.1.1 END USERS: A2P MESSAGING MARKET DRIVERS 82 FIGURE 24 EGOVERNANCE SEGMENT TO EXHIBIT HIGHEST CAGR DURING FORECAST PERIOD 82 TABLE 37 A2P MESSAGING MARKET, BY END USER, 2018–2022 (USD BILLION) 83 TABLE 38 A2P MESSAGING MARKET, BY END USER, 2023–2028 (USD BILLION) 83 10.2 BANKING, FINANCIAL SERVICES, AND INSURANCE 84 10.2.1 RAPID GROWTH IN MOBILE BANKING 84 TABLE 39 BFSI: A2P MESSAGING MARKET, BY REGION, 2018–2022 (USD MILLION) 84 TABLE 40 BFSI: A2P MESSAGING MARKET, BY REGION, 2023–2028 (USD MILLION) 84 10.3 RETAIL AND ECOMMERCE 85 TABLE 41 RETAIL AND ECOMMERCE: A2P MESSAGING MARKET, BY REGION, 2018–2022 (USD MILLION) 85 TABLE 42 RETAIL AND ECOMMERCE: A2P MESSAGING MARKET, BY REGION, 2023–2028 (USD MILLION) 85 10.4 EGOVERNANCE 86 10.4.1 NEED TO IMPROVE GOVERNMENT SERVICES 86 TABLE 43 EGOVERNANCE: A2P MESSAGING MARKET, BY REGION, 2018–2022 (USD MILLION) 86 TABLE 44 EGOVERNANCE: A2P MESSAGING MARKET, BY REGION, 2023–2028 (USD MILLION) 86 10.5 HYPERLOCAL BUSINESSES 87 10.5.1 NEED TO KEEP LOCALIZED, COMMUNITY-BASED BUSINESSES ACTIVE AND ALIVE 87 TABLE 45 HYPERLOCAL BUSINESSES: A2P MESSAGING MARKET, BY REGION, 2018–2022 (USD MILLION) 87 TABLE 46 HYPERLOCAL BUSINESSES: A2P MESSAGING MARKET, BY REGION, 2023–2028 (USD MILLION) 87 10.6 HEALTHCARE 88 10.6.1 NEED TO IMPROVE COMMUNICATION TO DRIVE MARKET 88 TABLE 47 HEALTHCARE: A2P MESSAGING MARKET, BY REGION, 2018–2022 (USD MILLION) 88 TABLE 48 HEALTHCARE: A2P MESSAGING MARKET, BY REGION, 2023–2028 (USD MILLION) 88 10.7 TRAVEL AND HOSPITALITY 89 10.7.1 NEED TO IMPROVE CUSTOMER EXPERIENCE 89 TABLE 49 TRAVEL AND HOSPITALITY: A2P MESSAGING MARKET, BY REGION, 2018–2022 (USD MILLION) 89 TABLE 50 TRAVEL AND HOSPITALITY: A2P MESSAGING MARKET, BY REGION, 2023–2028 (USD MILLION) 90 10.8 OTHER END USERS 90 TABLE 51 OTHER END USERS: A2P MESSAGING MARKET, BY REGION, 2018–2022 (USD MILLION) 90 TABLE 52 OTHER END USERS: A2P MESSAGING MARKET, BY REGION, 2023–2028 (USD MILLION) 90 11 A2P MESSAGING MARKET, BY REGION 91 11.1 INTRODUCTION 92 FIGURE 25 MIDDLE EAST & AFRICA TO EXHIBIT HIGHEST CAGR DURING FORECAST PERIOD 92 TABLE 53 A2P MESSAGING MARKET, BY REGION, 2018–2022 (USD BILLION) 92 TABLE 54 A2P MESSAGING MARKET, BY REGION, 2023–2028 (USD BILLION) 93 11.2 NORTH AMERICA 93 11.2.1 NORTH AMERICA: A2P MESSAGING MARKET DRIVERS 93 11.2.2 NORTH AMERICA: A2P MESSAGING MARKET REGULATORY IMPLICATIONS 94 TABLE 55 NORTH AMERICA: A2P MESSAGING MARKET, BY COMPONENT, 2018–2022 (USD MILLION) 95 TABLE 56 NORTH AMERICA: A2P MESSAGING MARKET, BY COMPONENT, 2023–2028 (USD MILLION) 95 TABLE 57 NORTH AMERICA: A2P MESSAGING MARKET, BY APPLICATION, 2018–2022 (USD MILLION) 95 TABLE 58 NORTH AMERICA: A2P MESSAGING MARKET, BY APPLICATION, 2023–2028 (USD MILLION) 96 TABLE 59 NORTH AMERICA: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2018–2022 (USD MILLION) 96 TABLE 60 NORTH AMERICA: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 96 TABLE 61 NORTH AMERICA: A2P MESSAGING MARKET, BY END USER, 2018–2022 (USD MILLION) 97 TABLE 62 NORTH AMERICA: A2P MESSAGING MARKET, BY END USER, 2023–2028 (USD MILLION) 97 TABLE 63 NORTH AMERICA: A2P MESSAGING MARKET, BY COUNTRY, 2018–2022 (USD BILLION) 97 TABLE 64 NORTH AMERICA: A2P MESSAGING MARKET, BY COUNTRY, 2023–2028 (USD BILLION) 98 11.2.3 US 98 11.2.3.1 Rise in voice, text messages, and mobile data to drive market 98 TABLE 65 US: A2P MESSAGING MARKET, BY COMPONENT, 2018–2022 (USD MILLION) 98 TABLE 66 US: A2P MESSAGING MARKET, BY COMPONENT, 2023–2028 (USD MILLION) 99 TABLE 67 US: A2P MESSAGING MARKET, BY APPLICATION, 2018–2022 (USD MILLION) 99 TABLE 68 US: A2P MESSAGING MARKET, BY APPLICATION, 2023–2028 (USD MILLION) 99 TABLE 69 US: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2018–2022 (USD MILLION) 100 TABLE 70 US: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 100 11.2.4 CANADA 100 11.2.4.1 MNOs to enhance SMS security by monetizing A2P messages 100 TABLE 71 CANADA: A2P MESSAGING MARKET, BY COMPONENT, 2018–2022 (USD MILLION) 100 TABLE 72 CANADA: A2P MESSAGING MARKET, BY COMPONENT, 2023–2028 (USD MILLION) 101 TABLE 73 CANADA: A2P MESSAGING MARKET, BY APPLICATION, 2018–2022 (USD MILLION) 101 TABLE 74 CANADA: A2P MESSAGING MARKET, BY APPLICATION, 2023–2028 (USD MILLION) 101 TABLE 75 CANADA: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2018–2022 (USD MILLION) 102 TABLE 76 CANADA: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 102 11.3 EUROPE 102 11.3.1 EUROPE: A2P MESSAGING MARKET DRIVERS 103 FIGURE 26 UK: MOBILE SUBSCRIPTIONS, BY SUBSCRIPTION TYPE (MILLION) 103 FIGURE 27 UK: AVERAGE MONTHLY MESSAGES, BY SUBSCRIPTION TYPE (MILLION) 104 FIGURE 28 GERMANY: SMS MESSAGES SENT (BILLION) 104 11.3.2 EUROPE: A2P MESSAGING MARKET REGULATORY IMPLICATIONS 105 TABLE 77 EUROPE: A2P MESSAGING MARKET, BY COMPONENT, 2018–2022 (USD MILLION) 105 TABLE 78 EUROPE: A2P MESSAGING MARKET, BY COMPONENT, 2023–2028 (USD MILLION) 105 TABLE 79 EUROPE: A2P MESSAGING MARKET, BY APPLICATION, 2018–2022 (USD MILLION) 106 TABLE 80 EUROPE: A2P MESSAGING MARKET, BY APPLICATION, 2023–2028 (USD MILLION) 106 TABLE 81 EUROPE: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2018–2022 (USD MILLION) 106 TABLE 82 EUROPE: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 107 TABLE 83 EUROPE: A2P MESSAGING MARKET, BY END USER, 2018–2022 (USD MILLION) 107 TABLE 84 EUROPE: A2P MESSAGING MARKET, BY END USER, 2023–2028 (USD MILLION) 107 TABLE 85 EUROPE: A2P MESSAGING MARKET, BY COUNTRY, 2018–2022 (USD MILLION) 108 TABLE 86 EUROPE A2P MESSAGING MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 108 11.3.3 UK 108 11.3.3.1 Presence of major telecom players to drive market 108 FIGURE 29 UK: TELECOM REVENUES (EURO BILLION) 109 TABLE 87 UK: A2P MESSAGING MARKET, BY COMPONENT, 2018–2022 (USD MILLION) 109 TABLE 88 UK: A2P MESSAGING MARKET, BY COMPONENT, 2023–2028 (USD MILLION) 109 TABLE 89 UK: A2P MESSAGING MARKET, BY APPLICATION, 2018–2022 (USD MILLION) 110 TABLE 90 UK: A2P MESSAGING MARKET, BY APPLICATION, 2023–2028 (USD MILLION) 110 TABLE 91 UK: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2018–2022 (USD MILLION) 110 TABLE 92 UK: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 111 11.3.4 GERMANY 111 11.3.4.1 Growing demand for real-time communication in various industries 111 TABLE 93 GERMANY: EXTERNAL REVENUE FROM MOBILE SERVICES (EURO BILLIONS) 111 TABLE 94 GERMANY: A2P MESSAGING MARKET, BY COMPONENT, 2018–2022 (USD MILLION) 111 TABLE 95 GERMANY: A2P MESSAGING MARKET, BY COMPONENT, 2023–2028 (USD MILLION) 112 TABLE 96 GERMANY: A2P MESSAGING MARKET, BY APPLICATION, 2018–2022 (USD MILLION) 112 TABLE 97 GERMANY: A2P MESSAGING MARKET, BY APPLICATION, 2023–2028 (USD MILLION) 112 TABLE 98 GERMANY: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2018–2022 (USD MILLION) 113 TABLE 99 GERMANY: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 113 11.3.5 REST OF EUROPE 113 11.4 ASIA PACIFIC 113 FIGURE 30 ASIA PACIFIC: NETWORK TRANSFORMATION STRATEGY 114 11.4.1 ASIA PACIFIC: A2P MESSAGING MARKET DRIVERS 114 11.4.2 ASIA PACIFIC: A2P MESSAGING MARKET REGULATORY IMPLICATIONS 114 FIGURE 31 ASIA PACIFIC: MARKET SNAPSHOT 115 TABLE 100 ASIA PACIFIC: A2P MESSAGING MARKET, BY COMPONENT, 2018–2022 (USD BILLION) 116 TABLE 101 ASIA PACIFIC: A2P MESSAGING MARKET, BY COMPONENT, 2023–2028 (USD BILLION) 116 TABLE 102 ASIA PACIFIC: A2P MESSAGING MARKET, BY APPLICATION, 2018–2022 (USD BILLION) 116 TABLE 103 ASIA PACIFIC: A2P MESSAGING MARKET, BY APPLICATION, 2023–2028 (USD BILLION) 117 TABLE 104 ASIA PACIFIC: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2018–2022 (USD MILLION) 117 TABLE 105 ASIA PACIFIC: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 117 TABLE 106 ASIA PACIFIC: A2P MESSAGING MARKET, BY END USER, 2018–2022 (USD MILLION) 118 TABLE 107 ASIA PACIFIC: A2P MESSAGING MARKET, BY END USER, 2023–2028 (USD MILLION) 118 TABLE 108 ASIA PACIFIC: A2P MESSAGING MARKET, BY COUNTRY, 2018–2022 (USD BILLION) 118 TABLE 109 ASIA PACIFIC: A2P MESSAGING MARKET, BY COUNTRY, 2023–2028 (USD BILLION) 119 11.4.3 CHINA 119 11.4.3.1 High mobile phone penetration 119 TABLE 110 CHINA: A2P MESSAGING MARKET, BY COMPONENT, 2018–2022 (USD BILLION) 119 TABLE 111 CHINA: A2P MESSAGING MARKET, BY COMPONENT, 2023–2028 (USD BILLION) 119 TABLE 112 CHINA: A2P MESSAGING MARKET, BY APPLICATION, 2018–2022 (USD MILLION) 120 TABLE 113 CHINA: A2P MESSAGING MARKET, BY APPLICATION, 2023–2028 (USD MILLION) 120 TABLE 114 CHINA: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2018–2022 (USD MILLION) 120 TABLE 115 CHINA: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 121 11.4.4 INDIA 121 11.4.4.1 Increasing use of mobile phones and advancements in technology 121 TABLE 116 INDIA: A2P MESSAGING MARKET, BY COMPONENT, 2018–2022 (USD BILLION) 121 TABLE 117 INDIA: A2P MESSAGING MARKET, BY COMPONENT, 2023–2028 (USD BILLION) 122 TABLE 118 INDIA: A2P MESSAGING MARKET, BY APPLICATION, 2018–2022 (USD MILLION) 122 TABLE 119 INDIA: A2P MESSAGING MARKET, BY APPLICATION, 2023–2028 (USD MILLION) 122 TABLE 120 INDIA: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2018–2022 (USD MILLION) 123 TABLE 121 INDIA: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 123 11.4.5 REST OF ASIA PACIFIC 123 11.5 MIDDLE EAST & AFRICA 123 11.5.1 MIDDLE EAST & AFRICA: A2P MESSAGING MARKET DRIVERS 124 11.5.2 MIDDLE EAST & AFRICA: A2P MESSAGING MARKET REGULATORY IMPLICATIONS 124 FIGURE 32 MIDDLE EAST & AFRICA: MARKET SNAPSHOT 125 TABLE 122 MIDDLE EAST & AFRICA: A2P MESSAGING MARKET, BY COMPONENT, 2018–2022 (USD BILLION) 125 TABLE 123 MIDDLE EAST & AFRICA: A2P MESSAGING MARKET, BY COMPONENT, 2023–2028 (USD BILLION) 126 TABLE 124 MIDDLE EAST & AFRICA: A2P MESSAGING MARKET, BY APPLICATION, 2018–2022 (USD MILLION) 126 TABLE 125 MIDDLE EAST & AFRICA: A2P MESSAGING MARKET, BY APPLICATION, 2023–2028 (USD MILLION) 126 TABLE 126 MIDDLE EAST & AFRICA: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2018–2022 (USD MILLION) 127 TABLE 127 MIDDLE EAST & AFRICA: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 127 TABLE 128 MIDDLE EAST & AFRICA: A2P MESSAGING MARKET, BY END USER, 2018–2022 (USD MILLION) 127 TABLE 129 MIDDLE EAST & AFRICA: A2P MESSAGING MARKET, BY END USER, 2023–2028 (USD MILLION) 128 TABLE 130 MIDDLE EAST & AFRICA: A2P MESSAGING MARKET, BY COUNTRY, 2018–2022 (USD MILLION) 128 TABLE 131 MIDDLE EAST & AFRICA: A2P MESSAGING MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 128 11.5.3 GCC COUNTRIES 129 11.5.3.1 Digitalization across verticals to drive market 129 TABLE 132 GULF COOPERATION COUNCIL: A2P MESSAGING MARKET, BY COMPONENT, 2018–2022 (USD MILLION) 129 TABLE 133 GULF COOPERATION COUNCIL: A2P MESSAGING MARKET, BY COMPONENT, 2023–2028 (USD MILLION) 129 TABLE 134 GULF COOPERATION COUNCIL: A2P MESSAGING MARKET, BY APPLICATION, 2018–2022 (USD MILLION) 130 TABLE 135 GULF COOPERATION COUNCIL: A2P MESSAGING MARKET, BY APPLICATION, 2023–2028 (USD MILLION) 130 TABLE 136 GULF COOPERATION COUNCIL: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2018–2022 (USD MILLION) 130 TABLE 137 GULF COOPERATION COUNCIL: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 131 11.5.4 SOUTH AFRICA 131 11.5.4.1 Increase in mobile subscribers to drive market 131 FIGURE 33 SOUTH AFRICA: NUMBER OF MOBILE SUBSCRIBERS, 2019 (MILLION) 131 TABLE 138 SOUTH AFRICA: A2P MESSAGING MARKET, BY COMPONENT, 2018–2022 (USD MILLION) 131 TABLE 139 SOUTH AFRICA: A2P MESSAGING MARKET, BY COMPONENT, 2023–2028 (USD MILLION) 132 TABLE 140 SOUTH AFRICA: A2P MESSAGING MARKET, BY APPLICATION, 2018–2022 (USD MILLION) 132 TABLE 141 SOUTH AFRICA: A2P MESSAGING MARKET, BY APPLICATION, 2023–2028 (USD MILLION) 132 TABLE 142 SOUTH AFRICA: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2018–2022 (USD MILLION) 133 TABLE 143 SOUTH AFRICA: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 133 11.5.5 REST OF MIDDLE EAST & AFRICA 133 11.6 LATIN AMERICA 133 11.6.1 LATIN AMERICA: A2P MESSAGING MARKET DRIVERS 133 11.6.2 LATIN AMERICA: A2P MESSAGING MARKET REGULATORY IMPLICATIONS 134 TABLE 144 LATIN AMERICA: A2P MESSAGING MARKET, BY COMPONENT, 2018–2022 (USD MILLION) 134 TABLE 145 LATIN AMERICA: A2P MESSAGING MARKET, BY COMPONENT, 2023–2028 (USD MILLION) 134 TABLE 146 LATIN AMERICA: A2P MESSAGING MARKET, BY APPLICATION, 2018–2022 (USD MILLION) 135 TABLE 147 LATIN AMERICA: A2P MESSAGING MARKET, BY APPLICATION, 2023–2028 (USD MILLION) 135 TABLE 148 LATIN AMERICA: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2018–2022 (USD MILLION) 135 TABLE 149 LATIN AMERICA: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 136 TABLE 150 LATIN AMERICA: A2P MESSAGING MARKET, BY END USER, 2018–2022 (USD MILLION) 136 TABLE 151 LATIN AMERICA: A2P MESSAGING MARKET, BY END USER, 2023–2028 (USD MILLION) 136 TABLE 152 LATIN AMERICA A2P MESSAGING MARKET, BY COUNTRY, 2018–2022 (USD MILLION) 137 TABLE 153 LATIN AMERICA: A2P MESSAGING MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 137 11.6.3 BRAZIL 137 11.6.3.1 Rise in digital transactions to drive market 137 TABLE 154 BRAZIL: A2P MESSAGING MARKET, BY COMPONENT, 2018–2022 (USD MILLION) 137 TABLE 155 BRAZIL: A2P MESSAGING MARKET, BY COMPONENT, 2023–2028 (USD MILLION) 138 TABLE 156 BRAZIL: A2P MESSAGING MARKET, BY APPLICATION, 2018–2022 (USD MILLION) 138 TABLE 157 BRAZIL: A2P MESSAGING MARKET, BY APPLICATION, 2023–2028 (USD MILLION) 138 TABLE 158 BRAZIL: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2018–2022 (USD MILLION) 139 TABLE 159 BRAZIL: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 139 11.6.4 MEXICO 139 11.6.4.1 Growth of online retail and consumer goods vertical 139 TABLE 160 MEXICO: A2P MESSAGING MARKET, BY COMPONENT, 2018–2022 (USD MILLION) 139 TABLE 161 MEXICO: A2P MESSAGING MARKET, BY COMPONENT, 2023–2028 (USD MILLION) 139 TABLE 162 MEXICO: A2P MESSAGING MARKET, BY APPLICATION, 2018–2022 (USD MILLION) 140 TABLE 163 MEXICO: A2P MESSAGING MARKET, BY APPLICATION, 2023–2028 (USD MILLION) 140 TABLE 164 MEXICO: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2018–2022 (USD MILLION) 140 TABLE 165 MEXICO: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 141 11.6.5 REST OF LATIN AMERICA 141 12 COMPETITIVE LANDSCAPE 142 12.1 INTRODUCTION 142 12.2 HISTORICAL REVENUE ANALYSIS 142 FIGURE 34 HISTORIC FIVE YEARS REVENUE ANALYSIS OF LEADING PLAYERS 142 12.3 REVENUE ANALYSIS OF TOP MARKET PLAYERS 143 FIGURE 35 MARKET SHARE ANALYSIS OF A2P MESSAGING PLAYERS 143 FIGURE 36 OVERVIEW OF STRATEGIES ADOPTED BY KEY A2P MESSAGING VENDORS 144 12.4 RANKING OF KEY PLAYERS IN A2P MESSAGING MARKET, 2023 144 FIGURE 37 RANKING OF KEY PLAYERS, 2023 144 FIGURE 38 A2P MESSAGING MARKET - PLAYERS BY COUNTRY 145 12.5 COMPANY EVALUATION MATRIX 145 12.5.1 STARS 145 12.5.2 EMERGING LEADERS 145 12.5.3 PERVASIVE PLAYERS 145 12.5.4 PARTICIPANTS 146 FIGURE 39 A2P MESSAGING MARKET (GLOBAL), COMPANY EVALUATION MATRIX, 2022 146 12.5.5 PRODUCT PORTFOLIO AND BUSINESS STRATEGY ANALYSIS OF A2P MESSAGING VENDORS 146 FIGURE 40 PRODUCT PORTFOLIO ANALYSIS OF A2P MESSAGING VENDORS 147 FIGURE 41 BUSINESS STRATEGY ANALYSIS OF A2P MESSAGING VENDORS 148 12.6 STARTUP/SME EVALUATION MATRIX, 2022 148 12.6.1 PROGRESSIVE COMPANIES 148 12.6.2 RESPONSIVE COMPANIES 149 12.6.3 DYNAMIC COMPANIES 149 12.6.4 STARTING BLOCKS 149 FIGURE 42 A2P MESSAGING MARKET (GLOBAL), STARTUP/SME EVALUATION MATRIX, 2020 149 13 COMPANY PROFILES 150 13.1 INTRODUCTION 150 (Business overview, Products/Solutions/Services offered, Recent developments & MnM View)* 13.2 KEY PLAYERS 150 13.2.1 AT&T 150 TABLE 166 AT&T: BUSINESS OVERVIEW 150 FIGURE 43 AT&T: COMPANY SNAPSHOT 151 TABLE 167 AT&T: PRODUCTS/SOLUTIONS/SERVICES OFFERED 151 TABLE 168 AT&T: DEALS 152 13.2.2 SINCH 153 TABLE 169 SINCH: BUSINESS OVERVIEW 153 FIGURE 44 SINCH: COMPANY SNAPSHOT 154 TABLE 170 SINCH: PRODUCTS/SOLUTIONS/SERVICES OFFERED 154 TABLE 171 SINCH: PRODUCT LAUNCHES AND ENHANCEMENTS 155 TABLE 172 SINCH: DEALS 155 13.2.3 INFOBIP 158 TABLE 173 INFOBIP: BUSINESS OVERVIEW 158 TABLE 174 INFOBIP: PRODUCTS/SOLUTIONS/SERVICES OFFERED 158 TABLE 175 INFOBIP: DEALS 159 13.2.4 CHINA MOBILE 161 TABLE 176 CHINA MOBILE: BUSINESS OVERVIEW 161 FIGURE 45 CHINA MOBILE: COMPANY SNAPSHOT 161 TABLE 177 CHINA MOBILE: PRODUCTS/SOLUTIONS/SERVICES OFFERED 162 TABLE 178 CHINA MOBILE: PRODUCT LAUNCHES AND ENHANCEMENTS 162 13.2.5 COMVIVA 164 TABLE 179 COMVIVA: BUSINESS OVERVIEW 164 TABLE 180 COMVIVA: PRODUCTS/SOLUTIONS/SERVICES OFFERED 165 13.2.6 ORANGE 167 TABLE 181 ORANGE: BUSINESS OVERVIEW 167 FIGURE 46 ORANGE: COMPANY SNAPSHOT 167 TABLE 182 ORANGE: PRODUCTS/SOLUTIONS/SERVICES OFFERED 168 13.2.7 ROUTE MOBILE 169 TABLE 183 ROUTE MOBILE: BUSINESS OVERVIEW 169 FIGURE 47 ROUTE MOBILE: COMPANY SNAPSHOT 170 TABLE 184 ROUTE MOBILE: PRODUCTS/SOLUTIONS/SERVICES OFFERED 170 TABLE 185 ROUTE MOBILE: DEALS 171 13.2.8 TWILIO 172 TABLE 186 TWILIO: BUSINESS OVERVIEW 172 FIGURE 48 TWILIO: COMPANY SNAPSHOT 172 TABLE 187 TWILIO: PRODUCTS/SOLUTIONS/SERVICES OFFERED 173 TABLE 188 TWILIO: DEALS 173 13.2.9 BICS 174 TABLE 189 BICS: BUSINESS OVERVIEW 174 TABLE 190 BICS: PRODUCTS/SOLUTIONS/SERVICES OFFERED 175 TABLE 191 BICS: PRODUCT LAUNCHES AND ENHANCEMENTS 175 13.2.10 MONTY MOBILE 176 TABLE 192 MONTY MOBILE: BUSINESS OVERVIEW 176 TABLE 193 MONTY MOBILE: PRODUCTS/SOLUTIONS/SERVICES OFFERED 177 TABLE 194 MONTY MOBILE: DEALS 177 13.2.11 SYNIVERSE 178 TABLE 195 SYNIVERSE: BUSINESS OVERVIEW 178 TABLE 196 SYNIVERSE: PRODUCTS/SOLUTIONS/SERVICES OFFERED 178 TABLE 197 SYNIVERSE: DEALS 179 *Details on Business overview, Products/Solutions/Services offered, Recent developments & MnM View might not be captured in case of unlisted companies. 13.3 START UP/SMES 180 13.3.1 GLOBAL MESSAGE SERVICES 180 13.3.2 TYNTEC 181 13.3.3 SILVERSTREET 182 13.3.4 VONAGE 183 13.3.5 GENESYS 184 13.3.6 TATA COMMUNICATIONS 184 13.3.7 CEQUENS 185 13.3.8 CLEARSKY TECHNOLOGIES 185 13.3.9 SIFY TECHNOLOGIES 186 13.3.10 MSG91 187 13.3.11 MITTO 188 13.3.12 TEXTLOCAL 189 13.3.13 CLICKATELL 190 13.3.14 MESSAGEBIRD 191 13.3.15 TELEWHALE 192
SummaryThe global A2P messaging market size is expected to grow from USD 68.3 billion in 2023 to USD 78.2 billion by 2028, at a Compound Annual Growth Rate (CAGR) of 2.8% during the forecast period. These drivers include the widespread adoption of mobile devices, the ongoing digitalization efforts of businesses, the increasing emphasis on customer engagement, the growing need for security and authentication measures, the significance of transactional and service notifications, the effectiveness of A2P messaging in marketing and promotions, and the industry-specific applications across various sectors. With the rising use of mobile devices, businesses are recognizing the value of A2P messaging as a direct and efficient communication channel to connect with customers. The market is primarily fueled by the desire to ensure secure transactions, provide real-time updates, implement personalized marketing strategies, and cater to specific industry requirements. Table of Contents1 INTRODUCTION 261.1 STUDY OBJECTIVES 26 1.2 MARKET DEFINITION 26 1.2.1 INCLUSIONS AND EXCLUSIONS 27 1.3 MARKET SCOPE 27 1.3.1 MARKET SEGMENTATION 27 1.3.2 YEARS CONSIDERED 28 1.4 STAKEHOLDERS 28 1.5 SUMMARY OF CHANGES 29 2 RESEARCH METHODOLOGY 30 2.1 RESEARCH DATA 30 FIGURE 1 A2P MESSAGING MARKET: RESEARCH DESIGN 30 2.1.1 SECONDARY DATA 31 2.1.2 PRIMARY DATA 31 2.1.2.1 Breakup of primary profiles 31 2.1.2.2 Key industry insights 32 2.2 MARKET BREAKUP AND DATA TRIANGULATION 33 FIGURE 2 DATA TRIANGULATION 33 2.3 MARKET SIZE ESTIMATION 34 FIGURE 3 MARKET SIZE ESTIMATION METHODOLOGY: APPROACH 1 (SUPPLY SIDE): REVENUE OF PLATFORM AND SERVICES OF A2P MESSAGING MARKET 34 FIGURE 4 MARKET SIZE ESTIMATION METHODOLOGY: APPROACH 2 (SUPPLY SIDE): REVENUE OF PLATFORM AND SERVICES OF A2P MESSAGING MARKET 34 FIGURE 5 MARKET SIZE ESTIMATION METHODOLOGY: APPROACH 2 (DEMAND SIDE): REVENUE OF A2P MESSAGING MARKET 35 2.4 MARKET FORECAST 35 TABLE 1 FACTOR ANALYSIS 35 2.5 COMPANY EVALUATION MATRIX METHODOLOGY 36 FIGURE 6 COMPETITIVE LEADERSHIP MAPPING: CRITERIA WEIGHTAGE 36 2.6 RESEARCH ASSUMPTIONS AND LIMITATIONS 37 2.6.1 ASSUMPTIONS 37 2.6.2 LIMITATIONS 37 3 EXECUTIVE SUMMARY 38 FIGURE 7 A2P MESSAGING MARKET: HOLISTIC VIEW 39 FIGURE 8 ASIA PACIFIC TO GROW AT HIGH RATE DURING FORECAST PERIOD 40 4 PREMIUM INSIGHTS 41 4.1 ATTRACTIVE OPPORTUNITIES IN A2P MESSAGING MARKET 41 FIGURE 9 GROWTH IN A2P MESSAGING TRAFFIC TO DRIVE A2P MESSAGING MARKET GROWTH DURING FORECAST PERIOD 41 4.2 A2P MESSAGING MARKET IN NORTH AMERICA, BY COMPONENT AND APPLICATION 41 FIGURE 10 A2P SERVICE AND AUTHENTICATION SERVICES SEGMENT TO ACCOUNT FOR LARGER MARKET SHARES IN NORTH AMERICA IN 2023 41 4.3 A2P MESSAGING MARKET IN ASIA PACIFIC, BY COMPONENT AND APPLICATION 42 FIGURE 11 A2P SERVICE AND PROMOTIONAL AND MARKETING SERVICES TO ACCOUNT FOR LARGER MARKET SHARES IN ASIA PACIFIC IN 2023 42 5 MARKET OVERVIEW AND INDUSTRY TRENDS 43 5.1 INTRODUCTION 43 5.2 MARKET DYNAMICS 43 FIGURE 12 A2P MESSAGING MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES 44 5.2.1 DRIVERS 44 5.2.1.1 Growth of eCommerce 44 5.2.1.2 Growing number of mobile subscribers to fuel A2P messaging 44 FIGURE 13 SUBSCRIBER PENETRATION AND SMARTPHONE ADOPTION TRENDS BY 2030 45 5.2.1.3 Growing use of A2P messaging among customer-centric industries 45 FIGURE 14 A2P MESSAGE TRAFFIC, BY INDUSTRY VERTICAL 46 5.2.2 RESTRAINTS 46 5.2.2.1 Stringent government regulations and policies 46 TABLE 2 GOVERNMENT REGULATIONS/POLICIES/INITIATIVES TO SAFEGUARD SMS FROM ATTACKERS 47 5.2.3 OPPORTUNITIES 48 5.2.3.1 Growing trend of mobile marketing via messaging 48 FIGURE 15 UNITED STATES: SMS USAGE 48 5.2.3.2 Increased adoption of A2P SMS by OTT players to drive revenue for MNOs 49 5.2.4 CHALLENGES 49 5.2.4.1 Difficulty in maximizing monetization of A2P messaging 49 FIGURE 16 KEY CHALLENGES FACED BY MOBILE NETWORK OPERATORS 50 5.2.4.2 Grey route traffic causing significant revenue loss for MNOs 50 FIGURE 17 EMERGENCE OF GREY ROUTE SMS 50 5.2.4.3 Increasing SMS fraudulent activities 51 TABLE 3 COMMON SMS ATTACKS ON MOBILE PHONES 51 FIGURE 18 TYPES OF FRAUDS AND THEIR IMPACT ON A2P MONETIZATION 52 5.3 CASE STUDY ANALYSIS 53 TABLE 4 CASE STUDY: RAZORPAY 53 TABLE 5 CASE STUDY: TASTECARD, UK 53 TABLE 6 CASE STUDY: MRSPEEDY MALAYSIA 54 TABLE 7 CASE STUDY: ONE OF THE LEADING AIRLINE SERVICE PROVIDERS 54 TABLE 8 CASE STUDY: ONE OF THE LEADING GLOBAL IT, CONSULTING, AND OUTSOURCING CLIENTS 55 TABLE 9 CASE STUDY: ALLO, UKRAINE 55 5.4 TECHNOLOGY ANALYSIS 56 5.4.1 ARTIFICIAL INTELLIGENCE 56 5.4.2 INTERNET OF THINGS 56 5.4.3 ANALYTICS 56 5.5 VALUE CHAIN ANALYSIS 57 FIGURE 19 VALUE CHAIN ANALYSIS: A2P MESSAGING MARKET 57 5.5.1 END USERS 57 5.5.2 SMS AGGREGATORS AND API MESSAGING PLATFORM PROVIDERS 57 5.5.3 TELECOM OPERATORS 58 5.5.4 APPLICATIONS 58 5.6 AVERAGE SELLING PRICE TREND 58 TABLE 10 PRICING ANALYSIS 59 5.7 PATENT ANALYSIS 59 5.8 PORTER’S FIVE FORCES ANALYSIS 59 FIGURE 20 A2P MESSAGING: PORTER’S FIVE FORCES MODEL 60 5.8.1 THREAT OF NEW ENTRANTS 60 5.8.2 THREAT OF SUBSTITUTES 60 5.8.3 BARGAINING POWER OF BUYERS 61 5.8.4 BARGAINING POWER OF SUPPLIERS 61 5.8.5 COMPETITION RIVALRY 61 6 A2P MESSAGING MARKET, BY COMPONENT 62 6.1 INTRODUCTION 63 6.1.1 COMPONENTS: A2P MESSAGING MARKET DRIVERS 63 FIGURE 21 PLATFORM SEGMENT TO EXHIBIT HIGHER CAGR DURING FORECAST PERIOD 63 TABLE 11 A2P MESSAGING MARKET, BY COMPONENT, 2018–2022 (USD BILLION) 64 TABLE 12 A2P MESSAGING MARKET, BY COMPONENT, 2023–2028 (USD BILLION) 64 6.2 PLATFORM 64 6.2.1 NEED FOR REAL-TIME COMMUNICATION TO DRIVE MARKET 64 TABLE 13 PLATFORM: A2P MESSAGING MARKET, BY REGION, 2018–2022 (USD MILLION) 64 TABLE 14 PLATFORM: A2P MESSAGING MARKET, BY REGION, 2023–2028 (USD MILLION) 65 6.3 A2P SERVICE 65 6.3.1 COST-EFFECTIVENESS AND HIGHER-REACHING CAPABILITIES 65 TABLE 15 A2P SERVICE: A2P MESSAGING MARKET, BY REGION, 2018–2022 (USD MILLION) 65 TABLE 16 A2P SERVICE: A2P MESSAGING MARKET, BY REGION, 2023–2028 (USD MILLION) 66 7 A2P MESSAGING MARKET, BY APPLICATION 67 7.1 INTRODUCTION 68 7.1.1 APPLICATIONS: A2P MESSAGING MARKET DRIVERS 68 FIGURE 22 AUTHENTICATION SERVICES SEGMENT TO EXHIBIT HIGHEST CAGR DURING FORECAST PERIOD 68 TABLE 17 A2P MESSAGING MARKET, BY APPLICATION, 2018–2022 (USD BILLION) 69 TABLE 18 A2P MESSAGING MARKET, BY APPLICATION, 2023–2028 (USD BILLION) 69 7.2 AUTHENTICATION SERVICES 70 7.2.1 A2P MESSAGING OFFERS COST-EFFECTIVE AND PREFERRED SECURITY OPTION 70 TABLE 19 AUTHENTICATION SERVICES: A2P MESSAGING MARKET, BY REGION, 2018–2022 (USD MILLION) 70 TABLE 20 AUTHENTICATION SERVICES: A2P MESSAGING MARKET, BY REGION, 2023–2028 (USD MILLION) 70 7.3 PROMOTIONAL AND MARKETING SERVICES 71 7.3.1 INCREASE IN PROMOTIONAL CAMPAIGNS BY ENTERPRISES AND BUSINESSES GLOBALLY 71 TABLE 21 PROMOTIONAL AND MARKETING SERVICES: A2P MESSAGING MARKET, BY REGION, 2018–2022 (USD MILLION) 71 TABLE 22 PROMOTIONAL AND MARKETING SERVICES: A2P MESSAGING MARKET, BY REGION, 2023–2028 (USD MILLION) 71 7.4 PUSHED CONTENT SERVICES 72 7.4.1 MOBILE MARKETING AND PROMOTIONAL NOTIFICATIONS TO DRIVE MARKET 72 TABLE 23 PUSHED CONTENT SERVICES: A2P MESSAGING MARKET, BY REGION, 2018–2022 (USD MILLION) 72 TABLE 24 PUSHED CONTENT SERVICES: A2P MESSAGING MARKET, BY REGION, 2023–2028 (USD MILLION) 72 7.5 INTERACTIVE MESSAGES SERVICES 73 7.5.1 NEED TO DELIVER UNIQUE EXPERIENCES TO CUSTOMERS 73 TABLE 25 INTERACTIVE MESSAGE SERVICES: A2P MESSAGING MARKET, BY REGION, 2018–2022 (USD MILLION) 73 TABLE 26 INTERACTIVE MESSAGE SERVICES: A2P MESSAGING MARKET, BY REGION, 2023–2028 (USD MILLION) 73 7.6 CUSTOMER RELATIONSHIP MANAGEMENT SERVICES 74 7.6.1 GROWTH IN ECOMMERCE AND BFSI INDUSTRIES 74 TABLE 27 CUSTOMER RELATIONSHIP MANAGEMENT SERVICES: A2P MESSAGING MARKET, BY REGION, 2018–2022 (USD MILLION) 74 TABLE 28 CUSTOMER RELATIONSHIP MANAGEMENT SERVICES: A2P MESSAGING MARKET, BY REGION, 2023–2028 (USD MILLION) 74 7.7 OTHER APPLICATIONS 75 TABLE 29 OTHER APPLICATIONS: A2P MESSAGING MARKET, BY REGION, 2018–2022 (USD MILLION) 75 TABLE 30 OTHER APPLICATIONS: A2P MESSAGING MARKET, BY REGION, 2023–2028 (USD MILLION) 75 8 A2P MESSAGING MARKET, BY DEPLOYMENT MODE 76 8.1 INTRODUCTION 77 8.1.1 DEPLOYMENT MODES: A2P MESSAGING MARKET DRIVERS 77 FIGURE 23 ON-PREMISES SEGMENT TO EXHIBIT HIGHER CAGR DURING FORECAST PERIOD 77 TABLE 31 A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2018–2022 (USD BILLION) 77 TABLE 32 A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD BILLION) 78 8.2 ON-PREMISES 78 8.2.1 NEED TO PROTECT AND BLOCK UNWANTED SMS TRAFFIC 78 TABLE 33 ON-PREMISES: A2P MESSAGING MARKET, BY REGION, 2018–2022 (USD MILLION) 78 TABLE 34 ON-PREMISES: A2P MESSAGING MARKET, BY REGION, 2023–2028 (USD MILLION) 78 8.3 CLOUD 79 8.3.1 NEED TO SAVE LARGE UPFRONT COSTS 79 TABLE 35 CLOUD: A2P MESSAGING MARKET, BY REGION, 2018–2022 (USD MILLION) 79 TABLE 36 CLOUD: A2P MESSAGING MARKET, BY REGION, 2023–2028 (USD MILLION) 79 9 A2P MESSAGING MARKET, BY SMS TRAFFIC 80 9.1 INTRODUCTION 80 9.1.1 SMS TRAFFIC: A2P MESSAGING MARKET DRIVERS 80 9.2 NATIONAL TRAFFIC 80 9.3 MULTI-COUNTRY 80 10 A2P MESSAGING MARKET, BY END USER 81 10.1 INTRODUCTION 82 10.1.1 END USERS: A2P MESSAGING MARKET DRIVERS 82 FIGURE 24 EGOVERNANCE SEGMENT TO EXHIBIT HIGHEST CAGR DURING FORECAST PERIOD 82 TABLE 37 A2P MESSAGING MARKET, BY END USER, 2018–2022 (USD BILLION) 83 TABLE 38 A2P MESSAGING MARKET, BY END USER, 2023–2028 (USD BILLION) 83 10.2 BANKING, FINANCIAL SERVICES, AND INSURANCE 84 10.2.1 RAPID GROWTH IN MOBILE BANKING 84 TABLE 39 BFSI: A2P MESSAGING MARKET, BY REGION, 2018–2022 (USD MILLION) 84 TABLE 40 BFSI: A2P MESSAGING MARKET, BY REGION, 2023–2028 (USD MILLION) 84 10.3 RETAIL AND ECOMMERCE 85 TABLE 41 RETAIL AND ECOMMERCE: A2P MESSAGING MARKET, BY REGION, 2018–2022 (USD MILLION) 85 TABLE 42 RETAIL AND ECOMMERCE: A2P MESSAGING MARKET, BY REGION, 2023–2028 (USD MILLION) 85 10.4 EGOVERNANCE 86 10.4.1 NEED TO IMPROVE GOVERNMENT SERVICES 86 TABLE 43 EGOVERNANCE: A2P MESSAGING MARKET, BY REGION, 2018–2022 (USD MILLION) 86 TABLE 44 EGOVERNANCE: A2P MESSAGING MARKET, BY REGION, 2023–2028 (USD MILLION) 86 10.5 HYPERLOCAL BUSINESSES 87 10.5.1 NEED TO KEEP LOCALIZED, COMMUNITY-BASED BUSINESSES ACTIVE AND ALIVE 87 TABLE 45 HYPERLOCAL BUSINESSES: A2P MESSAGING MARKET, BY REGION, 2018–2022 (USD MILLION) 87 TABLE 46 HYPERLOCAL BUSINESSES: A2P MESSAGING MARKET, BY REGION, 2023–2028 (USD MILLION) 87 10.6 HEALTHCARE 88 10.6.1 NEED TO IMPROVE COMMUNICATION TO DRIVE MARKET 88 TABLE 47 HEALTHCARE: A2P MESSAGING MARKET, BY REGION, 2018–2022 (USD MILLION) 88 TABLE 48 HEALTHCARE: A2P MESSAGING MARKET, BY REGION, 2023–2028 (USD MILLION) 88 10.7 TRAVEL AND HOSPITALITY 89 10.7.1 NEED TO IMPROVE CUSTOMER EXPERIENCE 89 TABLE 49 TRAVEL AND HOSPITALITY: A2P MESSAGING MARKET, BY REGION, 2018–2022 (USD MILLION) 89 TABLE 50 TRAVEL AND HOSPITALITY: A2P MESSAGING MARKET, BY REGION, 2023–2028 (USD MILLION) 90 10.8 OTHER END USERS 90 TABLE 51 OTHER END USERS: A2P MESSAGING MARKET, BY REGION, 2018–2022 (USD MILLION) 90 TABLE 52 OTHER END USERS: A2P MESSAGING MARKET, BY REGION, 2023–2028 (USD MILLION) 90 11 A2P MESSAGING MARKET, BY REGION 91 11.1 INTRODUCTION 92 FIGURE 25 MIDDLE EAST & AFRICA TO EXHIBIT HIGHEST CAGR DURING FORECAST PERIOD 92 TABLE 53 A2P MESSAGING MARKET, BY REGION, 2018–2022 (USD BILLION) 92 TABLE 54 A2P MESSAGING MARKET, BY REGION, 2023–2028 (USD BILLION) 93 11.2 NORTH AMERICA 93 11.2.1 NORTH AMERICA: A2P MESSAGING MARKET DRIVERS 93 11.2.2 NORTH AMERICA: A2P MESSAGING MARKET REGULATORY IMPLICATIONS 94 TABLE 55 NORTH AMERICA: A2P MESSAGING MARKET, BY COMPONENT, 2018–2022 (USD MILLION) 95 TABLE 56 NORTH AMERICA: A2P MESSAGING MARKET, BY COMPONENT, 2023–2028 (USD MILLION) 95 TABLE 57 NORTH AMERICA: A2P MESSAGING MARKET, BY APPLICATION, 2018–2022 (USD MILLION) 95 TABLE 58 NORTH AMERICA: A2P MESSAGING MARKET, BY APPLICATION, 2023–2028 (USD MILLION) 96 TABLE 59 NORTH AMERICA: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2018–2022 (USD MILLION) 96 TABLE 60 NORTH AMERICA: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 96 TABLE 61 NORTH AMERICA: A2P MESSAGING MARKET, BY END USER, 2018–2022 (USD MILLION) 97 TABLE 62 NORTH AMERICA: A2P MESSAGING MARKET, BY END USER, 2023–2028 (USD MILLION) 97 TABLE 63 NORTH AMERICA: A2P MESSAGING MARKET, BY COUNTRY, 2018–2022 (USD BILLION) 97 TABLE 64 NORTH AMERICA: A2P MESSAGING MARKET, BY COUNTRY, 2023–2028 (USD BILLION) 98 11.2.3 US 98 11.2.3.1 Rise in voice, text messages, and mobile data to drive market 98 TABLE 65 US: A2P MESSAGING MARKET, BY COMPONENT, 2018–2022 (USD MILLION) 98 TABLE 66 US: A2P MESSAGING MARKET, BY COMPONENT, 2023–2028 (USD MILLION) 99 TABLE 67 US: A2P MESSAGING MARKET, BY APPLICATION, 2018–2022 (USD MILLION) 99 TABLE 68 US: A2P MESSAGING MARKET, BY APPLICATION, 2023–2028 (USD MILLION) 99 TABLE 69 US: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2018–2022 (USD MILLION) 100 TABLE 70 US: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 100 11.2.4 CANADA 100 11.2.4.1 MNOs to enhance SMS security by monetizing A2P messages 100 TABLE 71 CANADA: A2P MESSAGING MARKET, BY COMPONENT, 2018–2022 (USD MILLION) 100 TABLE 72 CANADA: A2P MESSAGING MARKET, BY COMPONENT, 2023–2028 (USD MILLION) 101 TABLE 73 CANADA: A2P MESSAGING MARKET, BY APPLICATION, 2018–2022 (USD MILLION) 101 TABLE 74 CANADA: A2P MESSAGING MARKET, BY APPLICATION, 2023–2028 (USD MILLION) 101 TABLE 75 CANADA: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2018–2022 (USD MILLION) 102 TABLE 76 CANADA: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 102 11.3 EUROPE 102 11.3.1 EUROPE: A2P MESSAGING MARKET DRIVERS 103 FIGURE 26 UK: MOBILE SUBSCRIPTIONS, BY SUBSCRIPTION TYPE (MILLION) 103 FIGURE 27 UK: AVERAGE MONTHLY MESSAGES, BY SUBSCRIPTION TYPE (MILLION) 104 FIGURE 28 GERMANY: SMS MESSAGES SENT (BILLION) 104 11.3.2 EUROPE: A2P MESSAGING MARKET REGULATORY IMPLICATIONS 105 TABLE 77 EUROPE: A2P MESSAGING MARKET, BY COMPONENT, 2018–2022 (USD MILLION) 105 TABLE 78 EUROPE: A2P MESSAGING MARKET, BY COMPONENT, 2023–2028 (USD MILLION) 105 TABLE 79 EUROPE: A2P MESSAGING MARKET, BY APPLICATION, 2018–2022 (USD MILLION) 106 TABLE 80 EUROPE: A2P MESSAGING MARKET, BY APPLICATION, 2023–2028 (USD MILLION) 106 TABLE 81 EUROPE: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2018–2022 (USD MILLION) 106 TABLE 82 EUROPE: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 107 TABLE 83 EUROPE: A2P MESSAGING MARKET, BY END USER, 2018–2022 (USD MILLION) 107 TABLE 84 EUROPE: A2P MESSAGING MARKET, BY END USER, 2023–2028 (USD MILLION) 107 TABLE 85 EUROPE: A2P MESSAGING MARKET, BY COUNTRY, 2018–2022 (USD MILLION) 108 TABLE 86 EUROPE A2P MESSAGING MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 108 11.3.3 UK 108 11.3.3.1 Presence of major telecom players to drive market 108 FIGURE 29 UK: TELECOM REVENUES (EURO BILLION) 109 TABLE 87 UK: A2P MESSAGING MARKET, BY COMPONENT, 2018–2022 (USD MILLION) 109 TABLE 88 UK: A2P MESSAGING MARKET, BY COMPONENT, 2023–2028 (USD MILLION) 109 TABLE 89 UK: A2P MESSAGING MARKET, BY APPLICATION, 2018–2022 (USD MILLION) 110 TABLE 90 UK: A2P MESSAGING MARKET, BY APPLICATION, 2023–2028 (USD MILLION) 110 TABLE 91 UK: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2018–2022 (USD MILLION) 110 TABLE 92 UK: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 111 11.3.4 GERMANY 111 11.3.4.1 Growing demand for real-time communication in various industries 111 TABLE 93 GERMANY: EXTERNAL REVENUE FROM MOBILE SERVICES (EURO BILLIONS) 111 TABLE 94 GERMANY: A2P MESSAGING MARKET, BY COMPONENT, 2018–2022 (USD MILLION) 111 TABLE 95 GERMANY: A2P MESSAGING MARKET, BY COMPONENT, 2023–2028 (USD MILLION) 112 TABLE 96 GERMANY: A2P MESSAGING MARKET, BY APPLICATION, 2018–2022 (USD MILLION) 112 TABLE 97 GERMANY: A2P MESSAGING MARKET, BY APPLICATION, 2023–2028 (USD MILLION) 112 TABLE 98 GERMANY: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2018–2022 (USD MILLION) 113 TABLE 99 GERMANY: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 113 11.3.5 REST OF EUROPE 113 11.4 ASIA PACIFIC 113 FIGURE 30 ASIA PACIFIC: NETWORK TRANSFORMATION STRATEGY 114 11.4.1 ASIA PACIFIC: A2P MESSAGING MARKET DRIVERS 114 11.4.2 ASIA PACIFIC: A2P MESSAGING MARKET REGULATORY IMPLICATIONS 114 FIGURE 31 ASIA PACIFIC: MARKET SNAPSHOT 115 TABLE 100 ASIA PACIFIC: A2P MESSAGING MARKET, BY COMPONENT, 2018–2022 (USD BILLION) 116 TABLE 101 ASIA PACIFIC: A2P MESSAGING MARKET, BY COMPONENT, 2023–2028 (USD BILLION) 116 TABLE 102 ASIA PACIFIC: A2P MESSAGING MARKET, BY APPLICATION, 2018–2022 (USD BILLION) 116 TABLE 103 ASIA PACIFIC: A2P MESSAGING MARKET, BY APPLICATION, 2023–2028 (USD BILLION) 117 TABLE 104 ASIA PACIFIC: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2018–2022 (USD MILLION) 117 TABLE 105 ASIA PACIFIC: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 117 TABLE 106 ASIA PACIFIC: A2P MESSAGING MARKET, BY END USER, 2018–2022 (USD MILLION) 118 TABLE 107 ASIA PACIFIC: A2P MESSAGING MARKET, BY END USER, 2023–2028 (USD MILLION) 118 TABLE 108 ASIA PACIFIC: A2P MESSAGING MARKET, BY COUNTRY, 2018–2022 (USD BILLION) 118 TABLE 109 ASIA PACIFIC: A2P MESSAGING MARKET, BY COUNTRY, 2023–2028 (USD BILLION) 119 11.4.3 CHINA 119 11.4.3.1 High mobile phone penetration 119 TABLE 110 CHINA: A2P MESSAGING MARKET, BY COMPONENT, 2018–2022 (USD BILLION) 119 TABLE 111 CHINA: A2P MESSAGING MARKET, BY COMPONENT, 2023–2028 (USD BILLION) 119 TABLE 112 CHINA: A2P MESSAGING MARKET, BY APPLICATION, 2018–2022 (USD MILLION) 120 TABLE 113 CHINA: A2P MESSAGING MARKET, BY APPLICATION, 2023–2028 (USD MILLION) 120 TABLE 114 CHINA: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2018–2022 (USD MILLION) 120 TABLE 115 CHINA: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 121 11.4.4 INDIA 121 11.4.4.1 Increasing use of mobile phones and advancements in technology 121 TABLE 116 INDIA: A2P MESSAGING MARKET, BY COMPONENT, 2018–2022 (USD BILLION) 121 TABLE 117 INDIA: A2P MESSAGING MARKET, BY COMPONENT, 2023–2028 (USD BILLION) 122 TABLE 118 INDIA: A2P MESSAGING MARKET, BY APPLICATION, 2018–2022 (USD MILLION) 122 TABLE 119 INDIA: A2P MESSAGING MARKET, BY APPLICATION, 2023–2028 (USD MILLION) 122 TABLE 120 INDIA: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2018–2022 (USD MILLION) 123 TABLE 121 INDIA: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 123 11.4.5 REST OF ASIA PACIFIC 123 11.5 MIDDLE EAST & AFRICA 123 11.5.1 MIDDLE EAST & AFRICA: A2P MESSAGING MARKET DRIVERS 124 11.5.2 MIDDLE EAST & AFRICA: A2P MESSAGING MARKET REGULATORY IMPLICATIONS 124 FIGURE 32 MIDDLE EAST & AFRICA: MARKET SNAPSHOT 125 TABLE 122 MIDDLE EAST & AFRICA: A2P MESSAGING MARKET, BY COMPONENT, 2018–2022 (USD BILLION) 125 TABLE 123 MIDDLE EAST & AFRICA: A2P MESSAGING MARKET, BY COMPONENT, 2023–2028 (USD BILLION) 126 TABLE 124 MIDDLE EAST & AFRICA: A2P MESSAGING MARKET, BY APPLICATION, 2018–2022 (USD MILLION) 126 TABLE 125 MIDDLE EAST & AFRICA: A2P MESSAGING MARKET, BY APPLICATION, 2023–2028 (USD MILLION) 126 TABLE 126 MIDDLE EAST & AFRICA: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2018–2022 (USD MILLION) 127 TABLE 127 MIDDLE EAST & AFRICA: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 127 TABLE 128 MIDDLE EAST & AFRICA: A2P MESSAGING MARKET, BY END USER, 2018–2022 (USD MILLION) 127 TABLE 129 MIDDLE EAST & AFRICA: A2P MESSAGING MARKET, BY END USER, 2023–2028 (USD MILLION) 128 TABLE 130 MIDDLE EAST & AFRICA: A2P MESSAGING MARKET, BY COUNTRY, 2018–2022 (USD MILLION) 128 TABLE 131 MIDDLE EAST & AFRICA: A2P MESSAGING MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 128 11.5.3 GCC COUNTRIES 129 11.5.3.1 Digitalization across verticals to drive market 129 TABLE 132 GULF COOPERATION COUNCIL: A2P MESSAGING MARKET, BY COMPONENT, 2018–2022 (USD MILLION) 129 TABLE 133 GULF COOPERATION COUNCIL: A2P MESSAGING MARKET, BY COMPONENT, 2023–2028 (USD MILLION) 129 TABLE 134 GULF COOPERATION COUNCIL: A2P MESSAGING MARKET, BY APPLICATION, 2018–2022 (USD MILLION) 130 TABLE 135 GULF COOPERATION COUNCIL: A2P MESSAGING MARKET, BY APPLICATION, 2023–2028 (USD MILLION) 130 TABLE 136 GULF COOPERATION COUNCIL: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2018–2022 (USD MILLION) 130 TABLE 137 GULF COOPERATION COUNCIL: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 131 11.5.4 SOUTH AFRICA 131 11.5.4.1 Increase in mobile subscribers to drive market 131 FIGURE 33 SOUTH AFRICA: NUMBER OF MOBILE SUBSCRIBERS, 2019 (MILLION) 131 TABLE 138 SOUTH AFRICA: A2P MESSAGING MARKET, BY COMPONENT, 2018–2022 (USD MILLION) 131 TABLE 139 SOUTH AFRICA: A2P MESSAGING MARKET, BY COMPONENT, 2023–2028 (USD MILLION) 132 TABLE 140 SOUTH AFRICA: A2P MESSAGING MARKET, BY APPLICATION, 2018–2022 (USD MILLION) 132 TABLE 141 SOUTH AFRICA: A2P MESSAGING MARKET, BY APPLICATION, 2023–2028 (USD MILLION) 132 TABLE 142 SOUTH AFRICA: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2018–2022 (USD MILLION) 133 TABLE 143 SOUTH AFRICA: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 133 11.5.5 REST OF MIDDLE EAST & AFRICA 133 11.6 LATIN AMERICA 133 11.6.1 LATIN AMERICA: A2P MESSAGING MARKET DRIVERS 133 11.6.2 LATIN AMERICA: A2P MESSAGING MARKET REGULATORY IMPLICATIONS 134 TABLE 144 LATIN AMERICA: A2P MESSAGING MARKET, BY COMPONENT, 2018–2022 (USD MILLION) 134 TABLE 145 LATIN AMERICA: A2P MESSAGING MARKET, BY COMPONENT, 2023–2028 (USD MILLION) 134 TABLE 146 LATIN AMERICA: A2P MESSAGING MARKET, BY APPLICATION, 2018–2022 (USD MILLION) 135 TABLE 147 LATIN AMERICA: A2P MESSAGING MARKET, BY APPLICATION, 2023–2028 (USD MILLION) 135 TABLE 148 LATIN AMERICA: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2018–2022 (USD MILLION) 135 TABLE 149 LATIN AMERICA: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 136 TABLE 150 LATIN AMERICA: A2P MESSAGING MARKET, BY END USER, 2018–2022 (USD MILLION) 136 TABLE 151 LATIN AMERICA: A2P MESSAGING MARKET, BY END USER, 2023–2028 (USD MILLION) 136 TABLE 152 LATIN AMERICA A2P MESSAGING MARKET, BY COUNTRY, 2018–2022 (USD MILLION) 137 TABLE 153 LATIN AMERICA: A2P MESSAGING MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 137 11.6.3 BRAZIL 137 11.6.3.1 Rise in digital transactions to drive market 137 TABLE 154 BRAZIL: A2P MESSAGING MARKET, BY COMPONENT, 2018–2022 (USD MILLION) 137 TABLE 155 BRAZIL: A2P MESSAGING MARKET, BY COMPONENT, 2023–2028 (USD MILLION) 138 TABLE 156 BRAZIL: A2P MESSAGING MARKET, BY APPLICATION, 2018–2022 (USD MILLION) 138 TABLE 157 BRAZIL: A2P MESSAGING MARKET, BY APPLICATION, 2023–2028 (USD MILLION) 138 TABLE 158 BRAZIL: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2018–2022 (USD MILLION) 139 TABLE 159 BRAZIL: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 139 11.6.4 MEXICO 139 11.6.4.1 Growth of online retail and consumer goods vertical 139 TABLE 160 MEXICO: A2P MESSAGING MARKET, BY COMPONENT, 2018–2022 (USD MILLION) 139 TABLE 161 MEXICO: A2P MESSAGING MARKET, BY COMPONENT, 2023–2028 (USD MILLION) 139 TABLE 162 MEXICO: A2P MESSAGING MARKET, BY APPLICATION, 2018–2022 (USD MILLION) 140 TABLE 163 MEXICO: A2P MESSAGING MARKET, BY APPLICATION, 2023–2028 (USD MILLION) 140 TABLE 164 MEXICO: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2018–2022 (USD MILLION) 140 TABLE 165 MEXICO: A2P MESSAGING MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 141 11.6.5 REST OF LATIN AMERICA 141 12 COMPETITIVE LANDSCAPE 142 12.1 INTRODUCTION 142 12.2 HISTORICAL REVENUE ANALYSIS 142 FIGURE 34 HISTORIC FIVE YEARS REVENUE ANALYSIS OF LEADING PLAYERS 142 12.3 REVENUE ANALYSIS OF TOP MARKET PLAYERS 143 FIGURE 35 MARKET SHARE ANALYSIS OF A2P MESSAGING PLAYERS 143 FIGURE 36 OVERVIEW OF STRATEGIES ADOPTED BY KEY A2P MESSAGING VENDORS 144 12.4 RANKING OF KEY PLAYERS IN A2P MESSAGING MARKET, 2023 144 FIGURE 37 RANKING OF KEY PLAYERS, 2023 144 FIGURE 38 A2P MESSAGING MARKET - PLAYERS BY COUNTRY 145 12.5 COMPANY EVALUATION MATRIX 145 12.5.1 STARS 145 12.5.2 EMERGING LEADERS 145 12.5.3 PERVASIVE PLAYERS 145 12.5.4 PARTICIPANTS 146 FIGURE 39 A2P MESSAGING MARKET (GLOBAL), COMPANY EVALUATION MATRIX, 2022 146 12.5.5 PRODUCT PORTFOLIO AND BUSINESS STRATEGY ANALYSIS OF A2P MESSAGING VENDORS 146 FIGURE 40 PRODUCT PORTFOLIO ANALYSIS OF A2P MESSAGING VENDORS 147 FIGURE 41 BUSINESS STRATEGY ANALYSIS OF A2P MESSAGING VENDORS 148 12.6 STARTUP/SME EVALUATION MATRIX, 2022 148 12.6.1 PROGRESSIVE COMPANIES 148 12.6.2 RESPONSIVE COMPANIES 149 12.6.3 DYNAMIC COMPANIES 149 12.6.4 STARTING BLOCKS 149 FIGURE 42 A2P MESSAGING MARKET (GLOBAL), STARTUP/SME EVALUATION MATRIX, 2020 149 13 COMPANY PROFILES 150 13.1 INTRODUCTION 150 (Business overview, Products/Solutions/Services offered, Recent developments & MnM View)* 13.2 KEY PLAYERS 150 13.2.1 AT&T 150 TABLE 166 AT&T: BUSINESS OVERVIEW 150 FIGURE 43 AT&T: COMPANY SNAPSHOT 151 TABLE 167 AT&T: PRODUCTS/SOLUTIONS/SERVICES OFFERED 151 TABLE 168 AT&T: DEALS 152 13.2.2 SINCH 153 TABLE 169 SINCH: BUSINESS OVERVIEW 153 FIGURE 44 SINCH: COMPANY SNAPSHOT 154 TABLE 170 SINCH: PRODUCTS/SOLUTIONS/SERVICES OFFERED 154 TABLE 171 SINCH: PRODUCT LAUNCHES AND ENHANCEMENTS 155 TABLE 172 SINCH: DEALS 155 13.2.3 INFOBIP 158 TABLE 173 INFOBIP: BUSINESS OVERVIEW 158 TABLE 174 INFOBIP: PRODUCTS/SOLUTIONS/SERVICES OFFERED 158 TABLE 175 INFOBIP: DEALS 159 13.2.4 CHINA MOBILE 161 TABLE 176 CHINA MOBILE: BUSINESS OVERVIEW 161 FIGURE 45 CHINA MOBILE: COMPANY SNAPSHOT 161 TABLE 177 CHINA MOBILE: PRODUCTS/SOLUTIONS/SERVICES OFFERED 162 TABLE 178 CHINA MOBILE: PRODUCT LAUNCHES AND ENHANCEMENTS 162 13.2.5 COMVIVA 164 TABLE 179 COMVIVA: BUSINESS OVERVIEW 164 TABLE 180 COMVIVA: PRODUCTS/SOLUTIONS/SERVICES OFFERED 165 13.2.6 ORANGE 167 TABLE 181 ORANGE: BUSINESS OVERVIEW 167 FIGURE 46 ORANGE: COMPANY SNAPSHOT 167 TABLE 182 ORANGE: PRODUCTS/SOLUTIONS/SERVICES OFFERED 168 13.2.7 ROUTE MOBILE 169 TABLE 183 ROUTE MOBILE: BUSINESS OVERVIEW 169 FIGURE 47 ROUTE MOBILE: COMPANY SNAPSHOT 170 TABLE 184 ROUTE MOBILE: PRODUCTS/SOLUTIONS/SERVICES OFFERED 170 TABLE 185 ROUTE MOBILE: DEALS 171 13.2.8 TWILIO 172 TABLE 186 TWILIO: BUSINESS OVERVIEW 172 FIGURE 48 TWILIO: COMPANY SNAPSHOT 172 TABLE 187 TWILIO: PRODUCTS/SOLUTIONS/SERVICES OFFERED 173 TABLE 188 TWILIO: DEALS 173 13.2.9 BICS 174 TABLE 189 BICS: BUSINESS OVERVIEW 174 TABLE 190 BICS: PRODUCTS/SOLUTIONS/SERVICES OFFERED 175 TABLE 191 BICS: PRODUCT LAUNCHES AND ENHANCEMENTS 175 13.2.10 MONTY MOBILE 176 TABLE 192 MONTY MOBILE: BUSINESS OVERVIEW 176 TABLE 193 MONTY MOBILE: PRODUCTS/SOLUTIONS/SERVICES OFFERED 177 TABLE 194 MONTY MOBILE: DEALS 177 13.2.11 SYNIVERSE 178 TABLE 195 SYNIVERSE: BUSINESS OVERVIEW 178 TABLE 196 SYNIVERSE: PRODUCTS/SOLUTIONS/SERVICES OFFERED 178 TABLE 197 SYNIVERSE: DEALS 179 *Details on Business overview, Products/Solutions/Services offered, Recent developments & MnM View might not be captured in case of unlisted companies. 13.3 START UP/SMES 180 13.3.1 GLOBAL MESSAGE SERVICES 180 13.3.2 TYNTEC 181 13.3.3 SILVERSTREET 182 13.3.4 VONAGE 183 13.3.5 GENESYS 184 13.3.6 TATA COMMUNICATIONS 184 13.3.7 CEQUENS 185 13.3.8 CLEARSKY TECHNOLOGIES 185 13.3.9 SIFY TECHNOLOGIES 186 13.3.10 MSG91 187 13.3.11 MITTO 188 13.3.12 TEXTLOCAL 189 13.3.13 CLICKATELL 190 13.3.14 MESSAGEBIRD 191 13.3.15 TELEWHALE 192
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