小売業向けクラウド市場：コンポーネント（ソリューション、サービス）、サービスモデル（SaaS、PaaS、IaaS）、導入モデル（パブリック、プライベート、ハイブリッドクラウド）、組織規模（中小企業、大企業）、地域別 - 2028年までの世界予測

Retail Cloud Market by Component (Solutions and Services), Service Model (SaaS, PaaS, and IaaS), Deployment Model (Public, Private, and Hybrid Cloud), Organization Size (SMEs and Large Enterprises) and Region - Global Forecast to 2028

リテールクラウド市場規模は、2023年の470億米ドルから、予測期間中に19.6%の年間平均成長率（CAGR）で2028年までに1149億米ドルに成長すると予測されています。小売業におけるIoTの登場と、小売業の経営を改善す... もっと見る

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MarketsandMarkets マーケッツアンドマーケッツ	2023年5月11日	US$4,950 シングルユーザライセンスライセンス・価格情報・注文方法はこちら	266	336	英語

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サマリー

リテールクラウド市場規模は、2023年の470億米ドルから、予測期間中に19.6%の年間平均成長率（CAGR）で2028年までに1149億米ドルに成長すると予測されています。小売業におけるIoTの登場と、小売業の経営を改善するための新しい小売技術の採用が、小売クラウド市場の成長に機会を提供しています。クラウドにおけるデータセキュリティへの懸念は、リテールクラウド市場の成長にとって重要な課題となっています。
ソリューション別では、レポート＆アナリティクス分野が予測期間中に最も高いCAGRを維持しています。
小売業向けクラウドソリューションは、小売業にさまざまな革命をもたらしましたが、その1つが、レポートおよび分析ソリューションの使用により、ビジネスオペレーションをより深く理解できるようになったことです。クラウドの力を活用することで、小売業者は膨大な量のデータを収集・分析し、顧客行動、販売動向、在庫管理などに関する貴重な知見を得ることができます。小売業のクラウド分析ソリューションは、POSシステム、顧客ロイヤルティプログラム、ソーシャルメディアなど、さまざまなデータソースを使用して、顧客の行動や嗜好に関するデータを収集します。このデータを分析することで、パターンと傾向を明らかにし、ビジネスの意思決定に役立つ洞察を得ることができます。クラウドベースのレポートと分析ソリューションを使用する主な利点の1つは、インターネット接続があればどこからでもリアルタイムのデータにアクセスできることです。つまり、経営者やその他の関係者は、データや洞察に迅速かつ容易にアクセスし、最新の情報に基づいて意思決定を行うことができるのです。
サービス別では、プロフェッショナルサービス分野が予測期間中に最大の市場シェアを占めています。
リテールクラウドプロフェッショナルサービスは、様々な形で企業を支援することができます。例えば、企業はクラウド専門家の専門知識を活用し、独自のニーズを満たすカスタマイズされたソリューションを設計・実装することができます。これには、サプライチェーン管理、在庫管理、顧客管理などのソリューションが含まれることがあります。また、クラウドプロフェッショナルサービスは、企業が既存のアプリケーションやデータをクラウドに移行するのを支援することもできます。クラウドへの移行は複雑なプロセスであるため、スムーズな移行を実現するために専門家の助けが必要になることも少なくありません。クラウドの専門家は、企業が現在のインフラを評価し、どのアプリケーションとデータをクラウドに移行すべきかを判断し、業務の中断を最小限に抑える移行計画を策定するのを支援します。クラウドプロフェッショナルサービスのもう一つの重要な側面は、継続的なサポートとメンテナンスです。クラウドベースのソリューションに依存している企業は、アプリケーションがスムーズに動作し、データが安全であることを保証するために、継続的なサポートを必要としています。小売業向けクラウドのプロフェッショナルは、継続的なサポートとメンテナンスを提供することで、企業がコア業務に集中できるようにし、技術的な詳細は専門家に任せることができるようにします。

組織規模別では、中小企業セグメントが予測期間中に最も高いCAGRを記録すると予測されています。
従業員数が1,000人未満の組織は、中小企業に分類されます。これらの企業は、大企業に比べてリソースの不足に直面し、ビジネスプロセスのコスト最適化のために、複雑な問題を解決するための優れた方法が必要とされています。クラウドサービスは、その使いやすさと柔軟性から、中小企業のビジネスプロセスの中心的な存在となっており、その採用は今後数年で拡大すると予想されます。急速に進化する小売業界において、業務の効率化を図り、競争力を維持するために、中小企業における小売クラウドソリューションとサービスの導入が加速しています。クラウド・コンピューティングは、ハードウェア、ソフトウェア、ITインフラへの多額の先行投資を必要とせず、大企業と同様のテクノロジーや機能を中小企業に提供するものです。

地域別では、アジア太平洋地域が予測期間中に最も高いCAGRを記録すると予測されています。
アジア太平洋地域の技術開発が、リテールクラウド市場を牽引すると予想されます。アジア太平洋地域は、中国、日本、インドなどの国々でデジタルトランスフォーメーションの取り組みへの投資が見られると予想されます。State of The Edgeレポートによると、2020年には、アジア太平洋地域のエッジコンピューティング機器の設置面積は187MWとなり、地域の中で最も大きくなります。さらに、多くのクラウドサービスプロバイダーが小売業者と連携して、業務の合理化、顧客エンゲージメントの向上、イノベーションの推進に取り組んでいます。例えば、アリババ・クラウドはアジア太平洋地域最大のクラウドプロバイダーの1つで、同地の小売業者と連携して電子商取引、物流、サプライチェーン管理用のクラウドベースソリューションを提供しています。これにより、同地域における小売業向けクラウドソリューションの導入が促進されると思われます。

主な参加企業のプロフィールの内訳は以下の通りです：
 企業別：ティアI：20％、ティアII：34％、ティアIII：46％。
 役職別C-レベルエグゼクティブ：35％、ディレクタークラス：25％、その他：40%
 By Region：アジア太平洋地域：18％、ヨーロッパ：25％、北米：42％、その他の地域：15
注）その他は、セールスマネージャー、マーケティングマネージャー、プロダクトマネージャーを含みます。
注：Rest of the Worldには、中東・アフリカ、中南米が含まれます。
注：ティア1企業の売上高は1億米ドル以上、ティア2企業の売上高は1千万米ドルから1億米ドル、ティア3企業の売上高は1千万米ドル未満
出典二次文献、専門家へのインタビュー、MarketsandMarketsによる分析

世界中でリテールクラウドソリューションとサービスを提供している主要ベンダーには、AWS（米国）、Microsoft（米国）、Google（米国）、Oracle（米国）、Salesforce（米国）、SAP（ドイツ）、Accenture（アイルランド）、Alibaba Cloud（中国）、IBM（米国）、Cisco（米国）、などがある、VMware（米国）、富士通（日本）、Blue Yonder（米国）、Cognizant（米国）、Workday（米国）、Infor（米国）、Rackspace（米国）、SPS Commerce（米国）、アトス（フランス）、Epicor（米国）、Nutanix（米国）、Lightspeed Commerce（カナダ）、Tekion（米国）、SymphonyAI Retail CPG.
調査対象範囲
本市場調査は、小売業向けクラウド市場をセグメント横断的にカバーしています。コンポーネント、サービスモデル、展開モデル、デリバリー、組織規模、地域など、さまざまなセグメントにおける市場規模およびその成長性を推定することを目的としています。また、市場の主要企業の詳細な競合分析、会社概要、製品や事業の提供に関する主な見解、最近の開発状況、主要な市場戦略などを掲載しています。
本レポートを購入する理由

本レポートは、リテールクラウド市場全体とサブセグメントの収益数値の最も近い近似値に関する情報を提供し、本市場の市場リーダー/新規参入者に役立ちます。本レポートは、関係者が競争環境を理解し、より多くの洞察を得ることで、自社のビジネスをより良く位置づけ、適切な市場参入戦略を計画するのに役立つことでしょう。また、本レポートは、関係者が市場の鼓動を理解するのに役立ち、主要な市場促進要因、阻害要因、課題、および機会に関する情報を提供します。

本レポートは、以下のポイントに関する洞察を提供します：

- 小売クラウド市場の成長に影響を与える主要な促進要因（オンラインショッピング体験の向上ニーズ、変化する顧客の要求や好みに対応するためのSaaSソリューションの採用拡大、マルチクラウドアーキテクチャの採用加速）、阻害要因（クラウドベースシステムとレガシーシステムの統合）、機会（小売管理を改善する小売におけるIoTの登場、オンラインとオフラインのショッピング体験を統合するニューリテールの技術採用拡大）、課題（IT作業負荷を他のクラウドベンダーに切り替えることの困難、クラウド上のデータセキュリティに関する懸念）についての解析。

- 製品開発/イノベーション：リテールクラウド市場における今後の技術、研究開発活動、新製品・サービス発表に関する詳細なインサイトを提供します。

- 市場開発：有利な市場に関する包括的な情報 - 本レポートでは、さまざまな地域のリテールクラウド市場を分析しています。

- 市場の多様化：リテールクラウド市場における新製品・サービス、未開拓の地域、最近の開発、投資に関する情報を網羅的に提供します。

- 競合他社の評価：小売クラウド市場におけるAWS（米国）、Microsoft（米国）、Google（米国）、Oracle（米国）、Salesforce（米国）、SAP（ドイツ）、Accenture（アイルランド）、Alibaba Cloud（中国）、IBM（米国）、Cisco（米国）などの主要企業の市場シェア、成長戦略、サービス提供などを詳細に分析します。

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1 INTRODUCTION 36
1.1 STUDY OBJECTIVES 36
1.2 MARKET DEFINITION 36
1.2.1 INCLUSIONS AND EXCLUSIONS 37
1.3 MARKET SCOPE 38
1.3.1 MARKET SEGMENTATION 38
1.3.2 REGIONS COVERED 38
1.3.3 YEARS CONSIDERED 39
1.4 CURRENCY 39
TABLE 1 USD EXCHANGE RATES, 2015–2022 39
1.5 STAKEHOLDERS 40
1.6 SUMMARY OF CHANGES 40
2 RESEARCH METHODOLOGY 42
2.1 RESEARCH DATA 42
FIGURE 1 RETAIL CLOUD MARKET: RESEARCH DESIGN 43
2.1.1 SECONDARY DATA 43
2.1.2 PRIMARY DATA 44
2.1.2.1 Breakup of primary profiles 45
FIGURE 2 BREAKUP OF PRIMARY INTERVIEWS: BY COMPANY TYPE, DESIGNATION, AND REGION 45
2.1.2.2 Key industry insights 46
2.2 DATA TRIANGULATION 47
2.3 MARKET SIZE ESTIMATION 48
FIGURE 3 RETAIL CLOUD MARKET: TOP-DOWN AND BOTTOM-UP APPROACHES 48
FIGURE 4 APPROACH 1 (SUPPLY SIDE): REVENUE OF SERVICES FROM RETAIL CLOUD VENDORS 49
FIGURE 5 BOTTOM-UP APPROACH (SUPPLY SIDE): COLLECTIVE REVENUE OF RETAIL CLOUD VENDORS 50
FIGURE 6 SUPPLY SIDE: CAGR PROJECTIONS 51
FIGURE 7 APPROACH 2 (BOTTOM-UP): REVENUE GENERATED BY RETAIL CLOUD VENDORS FROM EACH SERVICE TYPE 52
FIGURE 8 APPROACH 2 (DEMAND SIDE): REVENUE GENERATED FROM DIFFERENT APPLICATIONS 52
2.4 MARKET FORECAST 53
TABLE 2 FACTOR ANALYSIS 53
2.5 RESEARCH ASSUMPTIONS 54
2.6 LIMITATIONS 55

3 EXECUTIVE SUMMARY 57
FIGURE 9 FASTEST-GROWING SEGMENTS IN RETAIL CLOUD MARKET, 2023–2028 58
FIGURE 10 SOLUTIONS TO ACCOUNT FOR LARGER MARKET THAN SERVICES DURING FORECAST PERIOD 58
FIGURE 11 SAAS TO BE LARGEST SERVICE MODEL DURING FORECAST PERIOD 59
FIGURE 12 PUBLIC CLOUD TO ACCOUNT FOR LARGEST DEPLOYMENT MODEL DURING FORECAST PERIOD 59
FIGURE 13 LARGE ENTERPRISES TO BE LARGER ADOPTERS OF RETAIL CLOUD DURING FORECAST PERIOD 60
FIGURE 14 RETAIL CLOUD MARKET: REGIONAL SNAPSHOT 60
4 PREMIUM INSIGHTS 62
4.1 OVERVIEW OF RETAIL CLOUD MARKET 62
FIGURE 15 NEED TO ENHANCE CUSTOMER EXPERIENCES ACROSS ALL CHANNELS TO BOOST MARKET GROWTH 62
4.2 RETAIL CLOUD MARKET, BY COMPONENT 62
FIGURE 16 SOLUTIONS TO ACCOUNT FOR LARGER MARKET SHARE 62
4.3 RETAIL CLOUD MARKET, BY SOLUTION 63
FIGURE 17 SUPPLY CHAIN MANAGEMENT SOLUTION TO ACCOUNT FOR LARGEST MARKET SHARE 63
4.4 RETAIL CLOUD MARKET, BY SERVICE 63
FIGURE 18 PROFESSIONAL SERVICES TO ACCOUNT FOR LARGER MARKET SHARE 63
4.5 RETAIL CLOUD MARKET, BY SERVICE MODEL 64
FIGURE 19 SAAS SERVICE MODEL TO ACCOUNT FOR LARGEST MARKET SHARE 64
4.6 RETAIL CLOUD MARKET, BY DEPLOYMENT MODEL 64
FIGURE 20 PUBLIC CLOUD TO ACCOUNT FOR LARGEST MARKET SHARE 64
4.7 RETAIL CLOUD MARKET, BY ORGANIZATION SIZE 64
FIGURE 21 LARGE ENTERPRISES TO ACCOUNT FOR LARGEST MARKET SHARE 64
4.8 RETAIL CLOUD MARKET: REGIONAL SCENARIO 65
FIGURE 22 ASIA PACIFIC TO EMERGE AS BEST MARKET FOR INVESTMENTS IN
NEXT FIVE YEARS 65
5 MARKET OVERVIEW AND INDUSTRY TRENDS 66
5.1 INTRODUCTION 66
5.2 MARKET DYNAMICS 66
FIGURE 23 MARKET DYNAMICS: RETAIL CLOUD MARKET 66
5.2.1 DRIVERS 67
5.2.1.1 Need to enhance online shopping experience 67
5.2.1.2 Growth in adoption of SaaS solutions to meet changing customer preferences 67
5.2.1.3 Accelerated adoption of multi-cloud architecture 67
5.2.2 RESTRAINTS 68
5.2.2.1 Integration of cloud-based systems with legacy systems 68

5.2.3 OPPORTUNITIES 68
5.2.3.1 Advent of IoT in retail to improve retail management 68
5.2.3.2 Adoption of new retail technologies to integrate online and offline shopping experiences 69
5.2.4 CHALLENGES 69
5.2.4.1 Difficulty in switching IT workloads to other cloud vendors 69
5.2.4.2 Concerns over data security in cloud 69
5.3 CASE STUDY ANALYSIS 70
5.3.1 GRUPO NAZAN CREATED SEAMLESS SHOPPING EXPERIENCE WITH ORACLE CLOUD SOLUTIONS 70
5.3.2 FLEXI MET GROWING DEMAND FOR ONLINE SHOPPING WITH SAP COMMERCE CLOUD SOLUTIONS 70
5.3.3 ALIANSCE SONAE SHOPPING CENTERS BUILT BETTER RETAIL EXPERIENCE WITH NUTANIX 71
5.3.4 GIBSON BRANDS STREAMLINED ITS BUSINESS AND CREATED IMMERSIVE CUSTOMER EXPERIENCE WITH MICROSOFT DYNAMICS 365 71
5.3.5 1-800-FLOWERS.COM, INC. MIGRATED TO IBM COMMERCE ON CLOUD PLATFORM ENVIRONMENT TO INTEGRATE ORDER MANAGEMENT SYSTEMS 72
5.4 SUPPLY CHAIN ANALYSIS 72
FIGURE 24 RETAIL CLOUD MARKET: SUPPLY CHAIN 72
5.5 ECOSYSTEM 73
FIGURE 25 RETAIL CLOUD MARKET: ECOSYSTEM 73
5.6 TECHNOLOGICAL ANALYSIS 73
5.6.1 MACHINE LEARNING 73
5.6.2 INTERNET OF THINGS 73
5.6.3 BLOCKCHAIN 74
5.6.4 ARTIFICIAL INTELLIGENCE 74
5.7 PRICING ANALYSIS 74
TABLE 3 RETAILCOULD: PRICING ANALYSIS OF VENDORS IN RETAIL CLOUD MARKET 74
TABLE 4 SHOPIFY: PRICING ANALYSIS OF VENDORS IN RETAIL CLOUD MARKET 75
TABLE 5 VYAPAR: PRICING ANALYSIS OF VENDORS IN RETAIL CLOUD MARKET 76
5.8 PATENT ANALYSIS 76
FIGURE 26 NUMBER OF PATENTS PUBLISHED, 2012–2022 76
FIGURE 27 TOP FIVE PATENT OWNERS (GLOBAL), 2022 77
TABLE 6 US: TOP TEN PATENT APPLICANTS, 2022 77
TABLE 7 PATENTS IN RETAIL CLOUD MARKET 78
5.9 PORTER’S FIVE FORCES ANALYSIS 78
FIGURE 28 PORTER’S FIVE FORCES ANALYSIS 79
TABLE 8 PORTER’S FIVE FORCES ANALYSIS 79
5.9.1 THREAT OF NEW ENTRANTS 80
5.9.2 THREAT OF SUBSTITUTES 80
5.9.3 BARGAINING POWER OF SUPPLIERS 80
5.9.4 BARGAINING POWER OF BUYERS 80
5.9.5 INTENSITY OF COMPETITIVE RIVALRY 80
5.10 KEY CONFERENCES AND EVENTS 81
TABLE 9 KEY CONFERENCES AND EVENTS IN 2023 & 2024 81
5.11 TARIFF AND REGULATORY LANDSCAPE 82
5.11.1 REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 82
TABLE 10 NORTH AMERICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 82
TABLE 11 EUROPE: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 82
TABLE 12 ASIA PACIFIC: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 83
TABLE 13 REST OF THE WORLD: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 83
5.11.2 REGULATIONS 84
5.11.2.1 North America 84
5.11.2.2 Europe 85
5.11.2.3 Asia Pacific 85
5.11.2.4 Middle East & Africa 86
5.11.2.5 Latin America 86
5.12 TRENDS/DISRUPTIONS IMPACTING BUYERS 86
FIGURE 29 RETAIL CLOUD MARKET: TRENDS/DISRUPTIONS IMPACTING BUYERS 86
5.13 KEY STAKEHOLDERS & BUYING CRITERIA 87
5.13.1 KEY STAKEHOLDERS IN BUYING PROCESS 87
FIGURE 30 INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR END USERS 87
TABLE 14 INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR END USERS 87
5.13.2 BUYING CRITERIA 88
FIGURE 31 KEY BUYING CRITERIA FOR END USERS 88
TABLE 15 KEY BUYING CRITERIA FOR END USERS 88
6 RETAIL CLOUD MARKET, BY COMPONENT 89
6.1 INTRODUCTION 90
FIGURE 32 RETAIL CLOUD SOLUTIONS TO EDGE OVER SERVICES DURING FORECAST PERIOD 90
6.1.1 COMPONENT: RETAIL CLOUD MARKET DRIVERS 90
TABLE 16 RETAIL CLOUD MARKET, BY COMPONENT, 2019–2022 (USD MILLION) 91
TABLE 17 RETAIL CLOUD MARKET, BY COMPONENT, 2023–2028 (USD MILLION) 91
6.2 SOLUTIONS 92
FIGURE 33 SUPPLY CHAIN MANAGEMENT TO BE LARGEST SOLUTION MARKET DURING FORECAST PERIOD 93
TABLE 18 RETAIL CLOUD MARKET, BY SOLUTION, 2019–2022 (USD MILLION) 93
TABLE 19 RETAIL CLOUD MARKET, BY SOLUTION, 2023–2028 (USD MILLION) 94
TABLE 20 SOLUTIONS: RETAIL CLOUD MARKET, BY REGION, 2019–2022 (USD MILLION) 94
TABLE 21 SOLUTIONS: RETAIL CLOUD MARKET, BY REGION, 2023–2028 (USD MILLION) 94
6.2.1 SUPPLY CHAIN MANAGEMENT 95
TABLE 22 SUPPLY CHAIN MANAGEMENT: RETAIL CLOUD MARKET, BY REGION, 2019–2022 (USD MILLION) 95
TABLE 23 SUPPLY CHAIN MANAGEMENT: RETAIL CLOUD MARKET, BY REGION, 2023–2028 (USD MILLION) 96
6.2.2 CUSTOMER MANAGEMENT 96
TABLE 24 CUSTOMER MANAGEMENT: RETAIL CLOUD MARKET, BY REGION, 2019–2022 (USD MILLION) 97
TABLE 25 CUSTOMER MANAGEMENT: RETAIL CLOUD MARKET, BY REGION, 2023–2028 (USD MILLION) 97
6.2.3 MERCHANDISING 98
TABLE 26 MERCHANDISING: RETAIL CLOUD MARKET, BY REGION, 2019–2022 (USD MILLION) 98
TABLE 27 MERCHANDISING: RETAIL CLOUD MARKET, BY REGION, 2023–2028 (USD MILLION) 99
6.2.4 WORKFORCE MANAGEMENT 99
TABLE 28 WORKFORCE MANAGEMENT: RETAIL CLOUD MARKET, BY REGION, 2019–2022 (USD MILLION) 100
TABLE 29 WORKFORCE MANAGEMENT: RETAIL CLOUD MARKET, BY REGION, 2023–2028 (USD MILLION) 100
6.2.5 REPORTING & ANALYTICS 100
TABLE 30 REPORTING & ANALYTICS: RETAIL CLOUD MARKET, BY REGION, 2019–2022 (USD MILLION) 101
TABLE 31 REPORTING & ANALYTICS: RETAIL CLOUD MARKET, BY REGION, 2023–2028 (USD MILLION) 101
6.2.6 DATA SECURITY 101
TABLE 32 DATA SECURITY: RETAIL CLOUD MARKET, BY REGION, 2019–2022 (USD MILLION) 102
TABLE 33 DATA SECURITY: RETAIL CLOUD MARKET, BY REGION, 2023–2028 (USD MILLION) 102
6.2.7 OMNI-CHANNEL 103
TABLE 34 OMNI-CHANNEL SOLUTIONS: RETAIL CLOUD MARKET, BY REGION, 2019–2022 (USD MILLION) 103
TABLE 35 OMNI-CHANNEL SOLUTIONS: RETAIL CLOUD MARKET, BY REGION, 2023–2028 (USD MILLION) 103
6.2.8 OTHER SOLUTIONS 104
TABLE 36 OTHER SOLUTIONS: RETAIL CLOUD MARKET, BY REGION, 2019–2022 (USD MILLION) 105
TABLE 37 OTHER SOLUTIONS: RETAIL CLOUD MARKET, BY REGION, 2023–2028 (USD MILLION) 105
6.3 SERVICES 105
TABLE 38 RETAIL CLOUD MARKET, BY SERVICE, 2019–2022 (USD MILLION) 106
TABLE 39 RETAIL CLOUD MARKET, BY SERVICE, 2023–2028 (USD MILLION) 106
TABLE 40 SERVICES: RETAIL CLOUD MARKET, BY REGION, 2019–2022 (USD MILLION) 106
TABLE 41 SERVICES: RETAIL CLOUD MARKET, BY REGION, 2023–2028 (USD MILLION) 106

6.3.1 PROFESSIONAL SERVICES 107
TABLE 42 PROFESSIONAL SERVICES: RETAIL CLOUD MARKET, BY REGION, 2019–2022 (USD MILLION) 107
TABLE 43 PROFESSIONAL SERVICES: RETAIL CLOUD MARKET, BY REGION, 2023–2028 (USD MILLION) 108
6.3.2 MANAGED SERVICES 108
TABLE 44 MANAGED SERVICES: RETAIL CLOUD MARKET, BY REGION, 2019–2022 (USD MILLION) 109
TABLE 45 MANAGED SERVICES: RETAIL CLOUD MARKET, BY REGION, 2023–2028 (USD MILLION) 109
7 RETAIL CLOUD MARKET, BY SERVICE MODEL 110
7.1 INTRODUCTION 111
FIGURE 34 SOFTWARE AS A SERVICE TO BE LARGEST SERVICE MODEL FOR RETAIL CLOUD DURING FORECAST PERIOD 111
7.1.1 SERVICE MODEL: RETAIL CLOUD MARKET DRIVERS 111
TABLE 46 RETAIL CLOUD MARKET, BY SERVICE MODEL, 2019–2022 (USD MILLION) 112
TABLE 47 RETAIL CLOUD MARKET, BY SERVICE MODEL, 2023–2028 (USD MILLION) 112
7.2 SOFTWARE AS A SERVICE 112
TABLE 48 SOFTWARE AS A SERVICE: RETAIL CLOUD MARKET, BY REGION, 2019–2022 (USD MILLION) 113
TABLE 49 SOFTWARE AS A SERVICE: RETAIL CLOUD MARKET, BY REGION, 2023–2028 (USD MILLION) 113
7.3 PLATFORM AS A SERVICE 114
TABLE 50 PLATFORM AS A SERVICE: RETAIL CLOUD MARKET, BY REGION, 2019–2022 (USD MILLION) 114
TABLE 51 PLATFORM AS A SERVICE: RETAIL CLOUD MARKET, BY REGION, 2023–2028 (USD MILLION) 114
7.4 INFRASTRUCTURE AS A SERVICE 115
TABLE 52 INFRASTRUCTURE AS A SERVICE: RETAIL CLOUD MARKET, BY REGION, 2019–2022 (USD MILLION) 115
TABLE 53 INFRASTRUCTURE AS A SERVICE: RETAIL CLOUD MARKET, BY REGION, 2023–2028 (USD MILLION) 115
8 RETAIL CLOUD MARKET, BY DEPLOYMENT MODEL 116
8.1 INTRODUCTION 117
FIGURE 35 PUBLIC CLOUD TO BE DEPLOYED MORE THAN OTHER MODELS DURING FORECAST PERIOD 117
8.1.1 DEPLOYMENT MODEL: RETAIL CLOUD MARKET DRIVERS 117
TABLE 54 RETAIL CLOUD MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 118
TABLE 55 RETAIL CLOUD MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 118
8.2 PUBLIC CLOUD 118
TABLE 56 PUBLIC CLOUD: RETAIL CLOUD MARKET, BY REGION, 2019–2022 (USD MILLION) 119
TABLE 57 PUBLIC CLOUD: RETAIL CLOUD MARKET, BY REGION, 2023–2028 (USD MILLION) 119
8.3 PRIVATE CLOUD 119
TABLE 58 PRIVATE CLOUD: RETAIL CLOUD MARKET, BY REGION, 2019–2022 (USD MILLION) 120
TABLE 59 PRIVATE CLOUD: RETAIL CLOUD MARKET, BY REGION, 2023–2028 (USD MILLION) 120
8.4 HYBRID CLOUD 120
TABLE 60 HYBRID CLOUD: RETAIL CLOUD MARKET, BY REGION, 2019–2022 (USD MILLION) 121
TABLE 61 HYBRID CLOUD: RETAIL CLOUD MARKET, BY REGION, 2023–2028 (USD MILLION) 121
9 RETAIL CLOUD MARKET, BY ORGANIZATION SIZE 122
9.1 INTRODUCTION 123
FIGURE 36 LARGE ENTERPRISES TO BE LARGER MARKET DURING FORECAST PERIOD 123
9.1.1 ORGANIZATION SIZE: RETAIL CLOUD MARKET DRIVERS 123
TABLE 62 RETAIL CLOUD MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 124
TABLE 63 RETAIL CLOUD MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 124
9.2 SMALL & MEDIUM ENTERPRISES 124
TABLE 64 SMALL & MEDIUM ENTERPRISES: RETAIL CLOUD MARKET, BY REGION, 2019–2022 (USD MILLION) 125
TABLE 65 SMALL & MEDIUM ENTERPRISES: RETAIL CLOUD MARKET, BY REGION, 2023–2028 (USD MILLION) 125
9.3 LARGE ENTERPRISES 126
TABLE 66 LARGE ENTERPRISES: RETAIL CLOUD MARKET, BY REGION, 2019–2022 (USD MILLION) 126
TABLE 67 LARGE ENTERPRISES: RETAIL CLOUD MARKET, BY REGION, 2023–2028 (USD MILLION) 127
10 RETAIL CLOUD MARKET, BY REGION 128
10.1 INTRODUCTION 129
FIGURE 37 NORTH AMERICA TO BE LARGEST REGIONAL MARKET DURING FORECAST PERIOD 129
TABLE 68 RETAIL CLOUD MARKET, BY REGION, 2019–2022 (USD MILLION) 129
TABLE 69 RETAIL CLOUD MARKET, BY REGION, 2023–2028 (USD MILLION) 130
10.2 NORTH AMERICA 130
TABLE 70 NORTH AMERICA: PESTLE ANALYSIS 130
10.2.1 NORTH AMERICA: RETAIL CLOUD MARKET DRIVERS 132
10.2.2 NORTH AMERICA: RECESSION IMPACT 132
FIGURE 38 NORTH AMERICA: MARKET SNAPSHOT 133
TABLE 71 NORTH AMERICA: RETAIL CLOUD MARKET, BY COMPONENT, 2019–2022 (USD MILLION) 133
TABLE 72 NORTH AMERICA: RETAIL CLOUD MARKET, BY COMPONENT, 2023–2028 (USD MILLION) 133
TABLE 73 NORTH AMERICA: RETAIL CLOUD MARKET, BY SOLUTION, 2019–2022 (USD MILLION) 134
TABLE 74 NORTH AMERICA: RETAIL CLOUD MARKET, BY SOLUTION, 2023–2028 (USD MILLION) 134
TABLE 75 NORTH AMERICA: RETAIL CLOUD MARKET, BY SERVICE, 2019–2022 (USD MILLION) 134
TABLE 76 NORTH AMERICA: RETAIL CLOUD MARKET, BY SERVICE, 2023–2028 (USD MILLION) 135
TABLE 77 NORTH AMERICA: RETAIL CLOUD MARKET, BY SERVICE MODEL, 2019–2022 (USD MILLION) 135
TABLE 78 NORTH AMERICA: RETAIL CLOUD MARKET, BY SERVICE MODEL, 2023–2028 (USD MILLION) 135
TABLE 79 NORTH AMERICA: RETAIL CLOUD MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 135
TABLE 80 NORTH AMERICA: RETAIL CLOUD MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 136
TABLE 81 NORTH AMERICA: RETAIL CLOUD MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 136
TABLE 82 NORTH AMERICA: RETAIL CLOUD MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 136
TABLE 83 NORTH AMERICA: RETAIL CLOUD MARKET, BY COUNTRY, 2019–2022 (USD MILLION) 136
TABLE 84 NORTH AMERICA: RETAIL CLOUD MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 137
10.2.3 US 137
10.2.3.1 Rise in adoption rate of cloud services 137
TABLE 85 US: RETAIL CLOUD MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 137
TABLE 86 US: RETAIL CLOUD MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 137
TABLE 87 US: RETAIL CLOUD MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 138
TABLE 88 US: RETAIL CLOUD MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 138
10.2.4 CANADA 138
10.2.4.1 Technological developments and government initiatives 138
TABLE 89 CANADA: RETAIL CLOUD MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 138
TABLE 90 CANADA: RETAIL CLOUD MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 138
TABLE 91 CANADA: RETAIL CLOUD MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 139
TABLE 92 CANADA: RETAIL CLOUD MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 139
10.3 EUROPE 139
TABLE 93 EUROPE: PESTLE ANALYSIS 140
10.3.1 EUROPE: RETAIL CLOUD MARKET DRIVERS 141
10.3.2 EUROPE: RECESSION IMPACT 142
TABLE 94 EUROPE: RETAIL CLOUD MARKET, BY COMPONENT, 2019–2022 (USD MILLION) 142
TABLE 95 EUROPE: RETAIL CLOUD MARKET, BY COMPONENT, 2023–2028 (USD MILLION) 142
TABLE 96 EUROPE: RETAIL CLOUD MARKET, BY SOLUTION, 2019–2022 (USD MILLION) 142
TABLE 97 EUROPE: RETAIL CLOUD MARKET, BY SOLUTION, 2023–2028 (USD MILLION) 143
TABLE 98 EUROPE: RETAIL CLOUD MARKET, BY SERVICE, 2019–2022 (USD MILLION) 143
TABLE 99 EUROPE: RETAIL CLOUD MARKET, BY SERVICE, 2023–2028 (USD MILLION) 143
TABLE 100 EUROPE: RETAIL CLOUD MARKET, BY SERVICE MODEL, 2019–2022 (USD MILLION) 143
TABLE 101 EUROPE: RETAIL CLOUD MARKET, BY SERVICE MODEL, 2023–2028 (USD MILLION) 144
TABLE 102 EUROPE: RETAIL CLOUD MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 144
TABLE 103 EUROPE: RETAIL CLOUD MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 144
TABLE 104 EUROPE: RETAIL CLOUD MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 144
TABLE 105 EUROPE: RETAIL CLOUD MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 145
TABLE 106 EUROPE: RETAIL CLOUD MARKET, BY COUNTRY, 2019–2022 (USD MILLION) 145
TABLE 107 EUROPE: RETAIL CLOUD MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 145
10.3.3 UK 145
10.3.3.1 Early adopter in European technology space 145
TABLE 108 UK: RETAIL CLOUD MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 146
TABLE 109 UK: RETAIL CLOUD MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 146
TABLE 110 UK: RETAIL CLOUD MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 146
TABLE 111 UK: RETAIL CLOUD MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 146
10.3.4 GERMANY 147
10.3.4.1 Increase in emphasis on data privacy and security 147
TABLE 112 GERMANY: RETAIL CLOUD MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 147
TABLE 113 GERMANY: RETAIL CLOUD MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 147
TABLE 114 GERMANY: RETAIL CLOUD MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 147
TABLE 115 GERMANY: RETAIL CLOUD MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 148
10.3.5 FRANCE 148
10.3.5.1 Accelerated digital transformation with COVID-19 outbreak 148
TABLE 116 FRANCE: RETAIL CLOUD MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 148
TABLE 117 FRANCE: RETAIL CLOUD MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 148
TABLE 118 FRANCE: RETAIL CLOUD MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 149
TABLE 119 FRANCE: RETAIL CLOUD MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 149
10.3.6 REST OF EUROPE 149
TABLE 120 REST OF EUROPE: RETAIL CLOUD MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 149
TABLE 121 REST OF EUROPE: RETAIL CLOUD MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 150
TABLE 122 REST OF EUROPE: RETAIL CLOUD MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 150
TABLE 123 REST OF EUROPE: RETAIL CLOUD MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 150
10.4 ASIA PACIFIC 150
TABLE 124 ASIA PACIFIC: PESTLE ANALYSIS 151
10.4.1 ASIA PACIFIC: RETAIL CLOUD MARKET DRIVERS 153
10.4.2 ASIA PACIFIC: RECESSION IMPACT 153
FIGURE 39 ASIA PACIFIC: MARKET SNAPSHOT 154
TABLE 125 ASIA PACIFIC: RETAIL CLOUD MARKET, BY COMPONENT, 2019–2022 (USD MILLION) 154
TABLE 126 ASIA PACIFIC: RETAIL CLOUD MARKET, BY COMPONENT, 2023–2028 (USD MILLION) 155
TABLE 127 ASIA PACIFIC: RETAIL CLOUD MARKET, BY SOLUTION, 2019–2022 (USD MILLION) 155
TABLE 128 ASIA PACIFIC: RETAIL CLOUD MARKET, BY SOLUTION, 2023–2028 (USD MILLION) 155
TABLE 129 ASIA PACIFIC: RETAIL CLOUD MARKET, BY SERVICE, 2019–2022 (USD MILLION) 156
TABLE 130 ASIA PACIFIC: RETAIL CLOUD MARKET, BY SERVICE, 2023–2028 (USD MILLION) 156
TABLE 131 ASIA PACIFIC: RETAIL CLOUD MARKET, BY SERVICE MODEL, 2019–2022 (USD MILLION) 156
TABLE 132 ASIA PACIFIC: RETAIL CLOUD MARKET, BY SERVICE MODEL, 2023–2028 (USD MILLION) 156
TABLE 133 ASIA PACIFIC: RETAIL CLOUD MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 157
TABLE 134 ASIA PACIFIC: RETAIL CLOUD MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 157
TABLE 135 ASIA PACIFIC: RETAIL CLOUD MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 157
TABLE 136 ASIA PACIFIC: RETAIL CLOUD MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 157
TABLE 137 ASIA PACIFIC: RETAIL CLOUD MARKET, BY COUNTRY, 2019–2022 (USD MILLION) 158
TABLE 138 ASIA PACIFIC: RETAIL CLOUD MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 158
10.4.3 CHINA 158
10.4.3.1 Rapid technological developments facilitate growth of eCommerce 158
TABLE 139 CHINA: RETAIL CLOUD MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 159
TABLE 140 CHINA: RETAIL CLOUD MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 159
TABLE 141 CHINA: RETAIL CLOUD MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 159
TABLE 142 CHINA: RETAIL CLOUD MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 159
10.4.4 JAPAN 160
10.4.4.1 Growth in eCommerce to drive adoption of cloud 160
TABLE 143 JAPAN: RETAIL CLOUD MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 160
TABLE 144 JAPAN: RETAIL CLOUD MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 160
TABLE 145 JAPAN: RETAIL CLOUD MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 160
TABLE 146 JAPAN: RETAIL CLOUD MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 161
10.4.5 INDIA 161
10.4.5.1 Rapid growth and digitalization of Indian retail sector 161
TABLE 147 INDIA: RETAIL CLOUD MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 161
TABLE 148 INDIA: RETAIL CLOUD MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 161
TABLE 149 INDIA: RETAIL CLOUD MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 162
TABLE 150 INDIA: RETAIL CLOUD MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 162
10.4.6 REST OF ASIA PACIFIC 162
TABLE 151 REST OF ASIA PACIFIC: RETAIL CLOUD MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 162
TABLE 152 REST OF ASIA PACIFIC: RETAIL CLOUD MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 163
TABLE 153 REST OF ASIA PACIFIC: RETAIL CLOUD MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 163
TABLE 154 REST OF ASIA PACIFIC: RETAIL CLOUD MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 163
10.5 MIDDLE EAST & AFRICA 163
TABLE 155 MIDDLE EAST & AFRICA: PESTLE ANALYSIS 164
10.5.1 MIDDLE EAST & AFRICA: RETAIL CLOUD MARKET DRIVERS 165
10.5.2 MIDDLE EAST & AFRICA: RECESSION IMPACT 165
TABLE 156 MIDDLE EAST & AFRICA: RETAIL CLOUD MARKET, BY COMPONENT, 2019–2022 (USD MILLION) 166
TABLE 157 MIDDLE EAST & AFRICA: RETAIL CLOUD MARKET, BY COMPONENT, 2023–2028 (USD MILLION) 166
TABLE 158 MIDDLE EAST & AFRICA: RETAIL CLOUD MARKET, BY SOLUTION, 2019–2022 (USD MILLION) 166
TABLE 159 MIDDLE EAST & AFRICA: RETAIL CLOUD MARKET, BY SOLUTION, 2023–2028 (USD MILLION) 167
TABLE 160 MIDDLE EAST & AFRICA: RETAIL CLOUD MARKET, BY SERVICE, 2019–2022 (USD MILLION) 167
TABLE 161 MIDDLE EAST & AFRICA: RETAIL CLOUD MARKET, BY SERVICE, 2023–2028 (USD MILLION) 167
TABLE 162 MIDDLE EAST & AFRICA: RETAIL CLOUD MARKET, BY SERVICE MODEL, 2019–2022 (USD MILLION) 168
TABLE 163 MIDDLE EAST & AFRICA: RETAIL CLOUD MARKET, BY SERVICE MODEL, 2023–2028 (USD MILLION) 168
TABLE 164 MIDDLE EAST & AFRICA: RETAIL CLOUD MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 168
TABLE 165 MIDDLE EAST & AFRICA: RETAIL CLOUD MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 168
TABLE 166 MIDDLE EAST & AFRICA: RETAIL CLOUD MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 169
TABLE 167 MIDDLE EAST & AFRICA: RETAIL CLOUD MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 169
TABLE 168 MIDDLE EAST & AFRICA: RETAIL CLOUD MARKET, BY COUNTRY, 2019–2022 (USD MILLION) 169
TABLE 169 MIDDLE EAST & AFRICA: RETAIL CLOUD MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 169
10.5.3 SAUDI ARABIA 170
10.5.3.1 Growth in technological advancements with rise in eCommerce activity 170
TABLE 170 SAUDI ARABIA: RETAIL CLOUD MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 170
TABLE 171 SAUDI ARABIA: RETAIL CLOUD MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 170
TABLE 172 SAUDI ARABIA: RETAIL CLOUD MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 170
TABLE 173 SAUDI ARABIA: RETAIL CLOUD MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 171
10.5.4 UAE 171
10.5.4.1 Smart Dubai initiative and other government initiatives 171
TABLE 174 UAE: RETAIL CLOUD MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 171
TABLE 175 UAE: RETAIL CLOUD MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 171
TABLE 176 UAE: RETAIL CLOUD MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 172
TABLE 177 UAE: RETAIL CLOUD MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 172
10.5.5 REST OF MIDDLE EAST & AFRICA 172
TABLE 178 REST OF THE MIDDLE EAST & AFRICA: RETAIL CLOUD MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 172
TABLE 179 REST OF THE MIDDLE EAST & AFRICA: RETAIL CLOUD MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 173
TABLE 180 REST OF THE MIDDLE EAST & AFRICA: RETAIL CLOUD MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 173
TABLE 181 REST OF THE MIDDLE EAST & AFRICA: RETAIL CLOUD MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 173
10.6 LATIN AMERICA 173
TABLE 182 LATIN AMERICA: PESTLE ANALYSIS 174
10.6.1 LATIN AMERICA: RETAIL CLOUD MARKET DRIVERS 175
10.6.2 LATIN AMERICA: RECESSION IMPACT 175
TABLE 183 LATIN AMERICA: RETAIL CLOUD MARKET, BY COMPONENT, 2019–2022 (USD MILLION) 176
TABLE 184 LATIN AMERICA: RETAIL CLOUD MARKET, BY COMPONENT, 2023–2028 (USD MILLION) 176
TABLE 185 LATIN AMERICA: RETAIL CLOUD MARKET, BY SOLUTION, 2019–2022 (USD MILLION) 176
TABLE 186 LATIN AMERICA: RETAIL CLOUD MARKET, BY SOLUTION, 2023–2028 (USD MILLION) 177
TABLE 187 LATIN AMERICA: RETAIL CLOUD MARKET, BY SERVICE, 2019–2022 (USD MILLION) 177
TABLE 188 LATIN AMERICA: RETAIL CLOUD MARKET, BY SERVICE, 2023–2028 (USD MILLION) 177
TABLE 189 LATIN AMERICA: RETAIL CLOUD MARKET, BY SERVICE MODEL, 2019–2022 (USD MILLION) 177
TABLE 190 LATIN AMERICA: RETAIL CLOUD MARKET, BY SERVICE MODEL, 2023–2028 (USD MILLION) 178
TABLE 191 LATIN AMERICA: RETAIL CLOUD MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 178
TABLE 192 LATIN AMERICA: RETAIL CLOUD MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 178
TABLE 193 LATIN AMERICA: RETAIL CLOUD MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 178
TABLE 194 LATIN AMERICA: RETAIL CLOUD MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 179
TABLE 195 LATIN AMERICA: RETAIL CLOUD MARKET, BY COUNTRY, 2019–2022 (USD MILLION) 179
TABLE 196 LATIN AMERICA: RETAIL CLOUD MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 179
10.6.3 BRAZIL 179
10.6.3.1 Retailers adopting SaaS solutions to manage CRM, eCommerce, and PoS systems 179
TABLE 197 BRAZIL: RETAIL CLOUD MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 180
TABLE 198 BRAZIL: RETAIL CLOUD MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 180
TABLE 199 BRAZIL: RETAIL CLOUD MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 180
TABLE 200 BRAZIL: RETAIL CLOUD MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 180
10.6.4 MEXICO 181
10.6.4.1 Adoption of cloud-based PoS systems in retail applications 181
TABLE 201 MEXICO: RETAIL CLOUD MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 181
TABLE 202 MEXICO: RETAIL CLOUD MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 181
TABLE 203 MEXICO: RETAIL CLOUD MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 181
TABLE 204 MEXICO: RETAIL CLOUD MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 182
10.6.5 REST OF LATIN AMERICA 182
TABLE 205 REST OF LATIN AMERICA: RETAIL CLOUD MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 182
TABLE 206 REST OF LATIN AMERICA: RETAIL CLOUD MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 182
TABLE 207 REST OF LATIN AMERICA: RETAIL CLOUD MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 183
TABLE 208 REST OF LATIN AMERICA: RETAIL CLOUD MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 183
11 COMPETITIVE LANDSCAPE 184
11.1 OVERVIEW 184
11.2 MARKET EVALUATION FRAMEWORK 184
11.3 KEY PLAYER STRATEGIES/RIGHT TO WIN 184
TABLE 209 OVERVIEW OF STRATEGIES ADOPTED BY KEY RETAIL CLOUD VENDORS 184
11.4 REVENUE ANALYSIS 186
FIGURE 40 HISTORICAL FOUR-YEAR REVENUE ANALYSIS OF LEADING PLAYERS, 2018–2022 (USD MILLION) 186
11.5 COMPANY FINANCIAL METRICS 187
FIGURE 41 TRADING COMPARABLES, 2023 (EV/EBITDA) 187
11.6 GLOBAL SNAPSHOT OF KEY MARKET PARTICIPANTS 187
FIGURE 42 GLOBAL SNAPSHOT OF KEY RETAIL CLOUD MARKET PARTICIPANTS, 2022 187
11.7 MARKET SHARE ANALYSIS 188
FIGURE 43 RETAIL CLOUD MARKET: MARKET SHARE ANALYSIS, 2022 188
TABLE 210 RETAIL CLOUD MARKET: DEGREE OF COMPETITION 189
11.8 COMPANY EVALUATION QUADRANT 189
FIGURE 44 COMPANY EVALUATION QUADRANT: CRITERIA WEIGHTAGE 189
11.8.1 STARS 190
11.8.2 EMERGING LEADERS 190
11.8.3 PERVASIVE PLAYERS 190
11.8.4 PARTICIPANTS 190
FIGURE 45 RETAIL CLOUD MARKET: KEY COMPANY EVALUATION QUADRANT, 2022 191
11.8.5 COMPANY PRODUCT FOOTPRINT ANALYSIS 192
TABLE 211 KEY COMPANY PRODUCT FOOTPRINT 192
FIGURE 46 RANKING OF KEY PLAYERS IN RETAIL CLOUD MARKET, 2022 193
11.9 STARTUP/SME EVALUATION QUADRANT 193
FIGURE 47 STARTUP/SME EVALUATION QUADRANT: CRITERIA WEIGHTAGE 193
11.9.1 PROGRESSIVE COMPANIES 194
11.9.2 RESPONSIVE COMPANIES 194
11.9.3 DYNAMIC COMPANIES 194
11.9.4 STARTING BLOCKS 194
FIGURE 48 RETAIL CLOUD MARKET: STARTUP/SME COMPANY EVALUATION QUADRANT, 2022 195
11.9.5 COMPETITIVE BENCHMARKING 196
TABLE 212 RETAIL CLOUD MARKET: DETAILED LIST OF KEY STARTUPS/SMES 196
TABLE 213 STARTUP/SME PRODUCT FOOTPRINT 197
11.10 KEY MARKET DEVELOPMENTS 198
11.10.1 PRODUCT LAUNCHES & ENHANCEMENTS 198
TABLE 214 PRODUCT LAUNCHES & ENHANCEMENTS, 2021–2023 198
11.10.2 DEALS 199
TABLE 215 DEALS, 2021–2023 199
12 COMPANY PROFILES 201
12.1 INTRODUCTION 201
12.2 KEY PLAYERS 201
(Business Overview, Products/Solutions/Services Offered, Recent Developments, and MnM View)*
12.2.1 AWS 201
TABLE 216 AWS: BUSINESS OVERVIEW 201
FIGURE 49 AWS: COMPANY SNAPSHOT 202
TABLE 217 AWS: PRODUCTS/SOLUTIONS/SERVICES OFFERED 202
TABLE 218 AWS: PRODUCT LAUNCHES AND ENHANCEMENTS 203
TABLE 219 AWS: DEALS 203
12.2.2 MICROSOFT 205
TABLE 220 MICROSOFT: BUSINESS OVERVIEW 205
FIGURE 50 MICROSOFT: COMPANY SNAPSHOT 206
TABLE 221 MICROSOFT: PRODUCTS/SOLUTIONS/SERVICES OFFERED 206
TABLE 222 MICROSOFT: PRODUCT LAUNCHES AND ENHANCEMENTS 207
TABLE 223 MICROSOFT: DEALS 207
12.2.3 GOOGLE 209
TABLE 224 GOOGLE: BUSINESS OVERVIEW 209
FIGURE 51 GOOGLE: COMPANY SNAPSHOT 210
TABLE 225 GOOGLE: PRODUCTS/SOLUTIONS/SERVICES OFFERED 210
TABLE 226 GOOGLE: PRODUCT LAUNCHES AND ENHANCEMENTS 211
TABLE 227 GOOGLE: DEALS 212
12.2.4 ORACLE 214
TABLE 228 ORACLE: BUSINESS OVERVIEW 214
FIGURE 52 ORACLE: COMPANY SNAPSHOT 215
TABLE 229 ORACLE: PRODUCTS/SOLUTIONS/SERVICES OFFERED 215
TABLE 230 ORACLE: PRODUCT LAUNCHES AND ENHANCEMENTS 216
TABLE 231 ORACLE: DEALS 217
12.2.5 SALESFORCE 218
TABLE 232 SALESFORCE: BUSINESS OVERVIEW 218
FIGURE 53 SALESFORCE: COMPANY SNAPSHOT 219
TABLE 233 SALESFORCE: PRODUCTS/SOLUTIONS/SERVICES OFFERED 219
TABLE 234 SALESFORCE: PRODUCT LAUNCHES AND ENHANCEMENTS 220
TABLE 235 SALESFORCE: DEALS 220
12.2.6 SAP 222
TABLE 236 SAP: BUSINESS OVERVIEW 222
FIGURE 54 SAP: COMPANY SNAPSHOT 223
TABLE 237 SAP: PRODUCTS/SOLUTIONS/SERVICES OFFERED 223
TABLE 238 SAP: PRODUCT LAUNCHES AND ENHANCEMENTS 224
TABLE 239 SAP: DEALS 224
12.2.7 ACCENTURE 225
TABLE 240 ACCENTURE: BUSINESS OVERVIEW 225
FIGURE 55 ACCENTURE: COMPANY SNAPSHOT 226
TABLE 241 ACCENTURE: PRODUCTS/SOLUTIONS/SERVICES OFFERED 226
TABLE 242 ACCENTURE: DEALS 227
12.2.8 ALIBABA CLOUD 229
TABLE 243 ALIBABA CLOUD: BUSINESS OVERVIEW 229
FIGURE 56 ALIBABA CLOUD: COMPANY SNAPSHOT 229
TABLE 244 ALIBABA CLOUD: PRODUCTS/SOLUTIONS/SERVICES OFFERED 230
TABLE 245 ALIBABA CLOUD: PRODUCT LAUNCHES AND ENHANCEMENTS 231
TABLE 246 ALIBABA CLOUD: DEALS 231
12.2.9 IBM 232
TABLE 247 IBM: BUSINESS OVERVIEW 232
FIGURE 57 IBM: COMPANY SNAPSHOT 233
TABLE 248 IBM: PRODUCTS/SOLUTIONS/SERVICES OFFERED 233
TABLE 249 IBM: PRODUCT LAUNCHES AND ENHANCEMENTS 234
TABLE 250 IBM: DEALS 235
12.2.10 CISCO 236
TABLE 251 CISCO: BUSINESS OVERVIEW 236
FIGURE 58 CISCO: COMPANY SNAPSHOT 237
TABLE 252 CISCO: PRODUCTS/SOLUTIONS/SERVICES OFFERED 237
TABLE 253 CISCO: DEALS 238
12.2.11 VMWARE 239
12.2.12 FUJITSU 240
12.2.13 BLUE YONDER 241
12.2.14 COGNIZANT 242
12.2.15 WORKDAY 243
12.2.16 INFOR 244
12.2.17 RACKSPACE 245
12.2.18 SPS COMMERCE 246
12.2.19 ATOS 247
12.2.20 EPICOR 248
12.2.21 NUTANIX 249
12.2.22 LIGHTSPEED COMMERCE 250
12.2.23 TEKION 251
12.2.24 SYMPHONYAI RETAIL CPG 252
12.3 SMES/STARTUPS 253
12.3.1 CLOVER NETWORK 253
12.3.2 RAPIDSCALE 253
12.3.3 RETAILCLOUD 254
12.3.4 RETAIL SOLUTIONS 255
12.3.5 BRIGHTPEARL 256
12.3.6 KLIGER-WEISS INFOSYSTEMS 257
12.3.7 OPENBRAVO 257
12.3.8 IVEND RETAIL BY CITIXSYS 258
12.3.9 IQMETRIX 258
12.3.10 ONE STEP RETAIL SOLUTIONS 259
12.3.11 RETAILOPS 259
* Business Overview, Products/Solutions/Services Offered, Recent Developments, and MnM View might not be captured in case of unlisted companies.

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Table of Contents

Summary

The retail cloud market size is expected to grow from USD 47.0 billion in 2023 to USD 114.9 billion by 2028 at a Compound Annual Growth Rate (CAGR) of 19.6% during the forecast period. The advent of IoT in retail and adoption of new retail technologies to improve retail management to offer opportunities for the growth of retail cloud market. The concerns over data security in cloud represents a significant challenge for the growth of the retail cloud market.
As per solutions, the reporting & analytics segment holds the highest CAGR during the forecast period.
Retail cloud solutions have revolutionized the retail industry in many ways, one of which is the ability to gain deeper insights into business operations through the use of reporting and analytics solutions. By leveraging the power of the cloud, retailers can collect and analyze vast amounts of data to gain valuable insights into customer behavior, sales trends, inventory management, and more. Retail cloud analytics solutions use a variety of data sources, such as point-of-sale systems, customer loyalty programs, and social media, to gather data on customer behavior and preferences. This data can then be analyzed to uncover patterns and trends and generate insights that can inform business decisions. One of the key benefits of using cloud-based reporting and analytics solutions is the ability to access real-time data from any location with an internet connection. This means that managers and other stakeholders can quickly and easily access data and insights, and make informed decisions based on the latest information.
As per services, professional services segment holds the largest market share during the forecast period.
Retail cloud professional services can help businesses in various ways. For instance, businesses can leverage the expertise of cloud professionals to design and implement customized solutions that meet their unique needs. This can include solutions for supply chain management, inventory management, customer management, and more. Retail cloud professional services can also help businesses migrate their existing applications and data to the cloud. Cloud migration can be a complex process, and businesses often require the help of experts to ensure a smooth transition. Cloud professionals can help businesses assess their current infrastructure, determine which applications and data should be migrated to the cloud, and develop a migration plan that minimizes disruption to operations. Another important aspect of retail cloud professional services is ongoing support and maintenance. Businesses that rely on cloud-based solutions require ongoing support to ensure that their applications are running smoothly and that their data is secure. Retail cloud professionals can provide ongoing support and maintenance to ensure that businesses can focus on their core operations and leave the technical details to the experts.

As per organization size, the SMEs segment is projected to witness the highest CAGR during the forecast period.
Organizations with employee size under 1,000 are categorized under SMEs. These enterprises face a greater resource crunch than large enterprises and require better methods to solve the complexities for better cost optimization on their business processes. Cloud services have become a central part of the business processes in SMEs, due to the ease of use and the flexibility they offer, and their adoption is expected to grow in the coming years. The adoption of retail cloud solutions and services among small and medium-sized enterprises (SMEs) is gaining momentum as they look to streamline their operations and remain competitive in the rapidly evolving retail industry. Cloud computing offers SMEs access to the same technologies and capabilities as larger enterprises, without the need for substantial upfront investments in hardware, software, and IT infrastructure.

As per region, the Asia Pacific is projected to witness the highest CAGR during the forecast period.
Technological development in the Asia Pacific region is expected to drive the retail cloud market. Asia Pacific region is expected to witness investment in digital transformation initiatives in countries such as China, Japan, and India. According to a State of The Edge report, in 2020, Asia Pacific had the largest edge computing equipment footprint 1 of 187MW–the highest among regions. Further, many cloud service providers are working with retailers to streamline operations, improve customer engagement, and drive innovation. for instance, Alibaba Cloud is one of the largest cloud providers in Asia Pacific and has been working with retailers in the region to provide cloud-based solutions for e-commerce, logistics, and supply chain management. This is likely to boost the adoption of retail cloud solutions in the region.

The breakup of the profiles of the primary participants is given below:
 By Company: Tier I: 20%, Tier II: 34%, and Tier III: 46%
 By Designation: C-Level Executives: 35%, Director Level: 25%, and Others: 40%
 By Region: Asia Pacific: 18%, Europe: 25%, North America: 42%, Rest of World: 15%
Note: Others include sales managers, marketing managers, and product managers
Note: Rest of the World includes the Middle East & Africa and Latin America
Note: Tier 1 companies have revenues more than USD 100 million; tier 2 companies’ revenue ranges from USD 10 million to USD 100 million; and tier 3 companies’ revenue is less than 10 million
Source: Secondary Literature, Expert Interviews, and MarketsandMarkets Analysis

Some of the major vendors offering retail cloud solutions and services across the globe include AWS (US), Microsoft (US), Google (US), Oracle (US), Salesforce (US), SAP (Germany), Accenture (Ireland), Alibaba Cloud (China), IBM (US), Cisco (US), VMware (US), Fujitsu (Japan), Blue Yonder (US), Cognizant (US), Workday (US), Infor (US), Rackspace (US), SPS Commerce (US), Atos (France), Epicor (US), Nutanix (US), Lightspeed Commerce (Canada), Tekion (US), and SymphonyAI Retail CPG.
Research coverage:
The market study covers the retail cloud market across segments. It aims at estimating the market size and the growth potential of this market across different segments, such as component, service model, deployment model, delivery, organization size, and region. It includes an in-depth competitive analysis of the key players in the market, along with their company profiles, key observations related to product and business offerings, recent developments, and key market strategies.
Reasons to buy this report:

The report will help the market leaders/new entrants in this market with information on the closest approximations of the revenue numbers for the overall retail cloud market and the subsegments. This report will help stakeholders understand the competitive landscape and gain more insights to position their businesses better and to plan suitable go-to-market strategies. The report also helps stakeholders understand the pulse of the market and provides them with information on key market drivers, restraints, challenges, and opportunities.

The report provides insights on the following pointers:

• Analysis of key drivers (need for enhancing online shopping experience, growing adoption of SaaS solutions to meet the changing customer demands and preferences, accelerated adoption of multi-cloud architecture), restraints (integration of cloud-based systems with the legacy systems), opportunities (advent of IoT in retail to improve retail management, growing adoption of New Retail technologies to integrate online and offline shopping experiences), and challenges (difficulty in switching IT workloads to other cloud vendor, concerns over data security in the cloud) influencing the growth of the retail cloud market.

• Product Development/Innovation: Detailed insights on upcoming technologies, research & development activities, and new product & service launches in the retail cloud market.

• Market Development: Comprehensive information about lucrative markets – the report analyses the retail cloud market across varied regions.

• Market Diversification: Exhaustive information about new products & services, untapped geographies, recent developments, and investments in the retail cloud market.

• Competitive Assessment: In-depth assessment of market shares, growth strategies and service offerings of leading players like AWS (US), Microsoft (US), Google (US), Oracle (US), Salesforce (US), SAP (Germany), Accenture (Ireland), Alibaba Cloud (China), IBM (US), Cisco (US), among others in the retail cloud market.

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