コンテンツサービスプラットフォーム市場（COVID-19影響度分析）：コンポーネント、企業規模、導入形態、業務機能（会計・法務、セールス・マーケティング、調達・サプライチェーン）垂直方向、地域別 - 2027年までの世界予測

Content Services Platforms Market with COVID-19 Impact Analysis by Component, Enterprise Size, Deployment Mode, Business Function (Accounting & Legal, Sales & Marketing, and Procurement & Supply Chain) Vertical and Region - Global Forecast to 2027

コンテンツサービスプラットフォームの世界市場規模は、予測期間中に15.8%の複合年間成長率（CAGR）で成長し、2022年の489億米ドルから2027年には1,016億米ドルに達すると予測されます。コンテンツ・サービス・プ... もっと見る

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サマリー

コンテンツサービスプラットフォームの世界市場規模は、予測期間中に15.8%の複合年間成長率（CAGR）で成長し、2022年の489億米ドルから2027年には1,016億米ドルに達すると予測されます。コンテンツ・サービス・プラットフォームは、企業が非構造化企業データを安全に管理し、事業運営に不可欠な情報を生成することを可能にしました。また、主要なセキュリティ基準や規制基準に準拠することで、アドホックなプロセスを排除することも可能です。
ビジネス機能別では、人事部門が予測期間中に最も高いCAGRで成長する見込み
コンテンツサービスプラットフォーム市場は、人事（HR）、営業・マーケティング、会計・法務、調達・サプライチェーン管理などに細分化されている。ビジネス機能別では、HRが予測期間中に最も高いCAGRで成長すると予測される。人事管理部門は、採用から入社、給与計算、管理まで、従業員関連のプロセスを管理する、あらゆる組織における重要な部門の1つです。従来、パフォーマンス管理や従業員追跡のための従業員データベースを管理するために、さまざまな企業資源計画（ERP）スイートや人事情報システム（HRIS）ソリューションが、基本的な人事活動やプロセスに対応して使用されています。人事システムは、人事部が従業員の詳細情報や人事関連のポリシーや手続きを維持、管理、処理するのに役立っています。しかし、ERPと人事ソフトウェアは、機能のいくつかを欠いている。そのため、さまざまな業種の組織が、従業員の非構造化コンテンツを管理するために、人事部門でコンテンツ・サービス・プラットフォームを使用しています。
導入形態別では、オンプレミス型が予測期間中に最も高い市場規模を占める
コンテンツサービスプラットフォーム市場は、導入形態別ではオンプレミスが予測期間中に最も高い市場規模を占めると推定される。オンプレミスのソリューションは、1回限りのライセンス料とサービス契約料で提供されます。オンプレミス型ソリューションの導入には、巨大なインフラと専用データセンターが必要であり、そのためのコストがかかります。そのため、中小企業は通常、ホスティング型とオンプレミス型のソリューションのどちらを選択するかという問題に直面します。しかし、資金調達力のある企業は、クラウドベースのソリューションと比較してセキュリティが向上しているオンプレミスのソリューションを好んでいます。
コンポーネント別では、ソリューションが予測期間中に最も高いCAGRを記録
コンテンツサービスプラットフォーム市場において、コンポーネント別ではソリューションが最も高い年間平均成長率（CAGR）を維持すると予測される。コンテンツサービスプラットフォームのソリューション分野には、ドキュメント＆レコード管理、ワークフロー管理、データキャプチャ、コンテンツレポート＆分析、ケース管理、情報セキュリティ＆ガバナンス、その他のソリューションが含まれます。その他のソリューションには、コラボレーション、バージョン管理、eDiscoveryなどがあります。ソリューションプロバイダーは、ビジネスのニーズに応じてカスタマイズされたソリューションを提供します。コンテンツ・サービス・プラットフォーム・ソリューションは、企業の成長を支援すると同時に、組織が要求を満たすことを可能にします。

プライマリーの内訳
コンテンツサービスプラットフォーム市場で事業を展開する様々な主要組織の最高経営責任者（CEO）、イノベーション・技術責任者、システムインテグレーター、経営幹部に対して詳細なインタビューを実施しました。
企業別ティアI：35％、ティアII：45％、ティアIII：20
役職別C-レベルエグゼクティブ役職別：C-Level Executive 35%、D-Level Executive 25%、Managers 40
地域別APAC: 25%, ヨーロッパ: 30%, 北米: 30%, MEA: 10%, ラテンアメリカ: 5
本レポートでは、コンテンツサービスプラットフォームのソリューションやサービスを提供する主要企業の調査も行っています。コンテンツサービスプラットフォーム市場における主要ベンダーのプロフィールを掲載しています。コンテンツサービスプラットフォーム市場の主要ベンダーには、マイクロソフト（米国）、IBM（米国）、オープンテキスト（カナダ）、ハイランド（米国）、ボックス（米国）、レーザーフィッシュ（米国）、アドビ（米国）、オラクル（米国）、Mファイル（米国）、SERグループ（ドイツ）、GRM情報管理（米国）、インタリオ（フランス）、マイクロフォーカス（英国）、ニュージェン（インド）、京セラ（日本）、ドキュウェア（ドイツ）、ドキュスター（米国）、オブジェクト（オーストラリア）、D.velop（ドイツ）です。
調査対象範囲
本市場調査は、コンテンツサービスプラットフォーム市場をセグメント横断的にカバーしています。コンポーネント、ビジネス機能、展開タイプ、企業規模、業種、地域などの異なるセグメントにおける市場規模や成長性を推定することを目的としています。また、市場の主要企業の詳細な競合分析、企業プロファイル、製品および事業の提供に関する主な見解、最近の開発、主要な市場戦略も掲載しています。
本レポートを購入する主な利点
本レポートは、コンテンツサービスプラットフォーム市場全体とそのサブセグメントに関する収益数の最も近い近似値に関する情報を、同市場の市場リーダー/新規参入者に提供するものと思われます。本レポートは、ステークホルダーが競争環境を理解し、自社のビジネスを位置づけ、適切な市場参入戦略を計画するためのより良い洞察を得るのに役立つものと思われます。また、利害関係者が市場の脈動を理解するのに役立ち、主要な市場促進要因、阻害要因、課題、および機会に関する情報を提供します。

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1 INTRODUCTION 31
1.1 OBJECTIVES OF STUDY 31
1.2 MARKET DEFINITION 31
1.2.1 INCLUSIONS AND EXCLUSIONS 32
1.3 MARKET SCOPE 32
1.3.1 MARKET SEGMENTATION 33
1.3.2 REGIONS COVERED 33
1.3.3 YEARS CONSIDERED FOR STUDY 34
1.4 CURRENCY CONSIDERED 34
TABLE 1 UNITED STATES DOLLAR EXCHANGE RATE, 2018–2021 34
1.5 STAKEHOLDERS 35
1.6 SUMMARY OF CHANGES 35
2 RESEARCH METHODOLOGY 36
2.1 RESEARCH DATA 36
FIGURE 1 CONTENT SERVICES PLATFORM MARKET: RESEARCH DESIGN 36
2.1.1 SECONDARY DATA 37
2.1.1.1 Secondary sources 37
2.1.2 PRIMARY DATA 38
TABLE 2 PRIMARY INTERVIEWS 38
2.1.2.1 Breakup of primary profiles 39
2.1.2.2 Key industry insights 39
2.2 MARKET BREAKUP AND DATA TRIANGULATION 40
FIGURE 2 DATA TRIANGULATION 40
2.3 MARKET SIZE ESTIMATION 41
FIGURE 3 CONTENT SERVICES PLATFORM MARKET: TOP-DOWN AND
BOTTOM-UP APPROACHES 41
2.3.1 TOP-DOWN APPROACH 41
FIGURE 4 MARKET SIZE ESTIMATION METHODOLOGY—APPROACH 1 (TOP-DOWN): REVENUE OF VENDORS OFFERING CONTENT SERVICES PLATFORM SOLUTIONS AND SERVICES (1/2) 42
FIGURE 5 MARKET SIZE ESTIMATION METHODOLOGY—APPROACH 1 (TOP-DOWN): REVENUE OF VENDORS OFFERING CONTENT SERVICES PLATFORM SYSTEM SOLUTIONS AND SERVICES (2/2) 42
FIGURE 6 MARKET SIZE ESTIMATION METHODOLOGY – (SUPPLY SIDE):
CAGR PROJECTIONS FROM SUPPLY SIDE 43
2.3.2 BOTTOM-UP APPROACH 44
FIGURE 7 MARKET SIZE ESTIMATION METHODOLOGY - APPROACH 2, BOTTOM-UP (SUPPLY SIDE): COLLECTIVE REVENUE FROM ALL SOLUTIONS/
SERVICES OF CONTENT SERVICES PLATFORM MARKET 44
FIGURE 8 MARKET SIZE ESTIMATION METHODOLOGY - APPROACH 4, BOTTOM-UP (DEMAND-SIDE): SHARE OF COMPONENTS THROUGH OVERALL CONTENT SERVICES PLATFORM SPENDING 45
2.4 MARKET REVENUE ESTIMATION 46
FIGURE 9 ILLUSTRATION OF COMPANY CONTENT SERVICES PLATFORM REVENUE ESTIMATION 46
2.5 MARKET FORECAST 47
TABLE 3 FACTOR ANALYSIS 47
2.6 GROWTH FORECAST ASSUMPTIONS 48
2.7 ASSUMPTIONS FOR STUDY 48
2.8 LIMITATIONS OF STUDY 50
3 EXECUTIVE SUMMARY 51
FIGURE 10 CONTENT SERVICES PLATFORM MARKET: GLOBAL SNAPSHOT 52
FIGURE 11 TOP GROWING SEGMENTS IN CONTENT SERVICES PLATFORM MARKET 53
FIGURE 12 SOLUTIONS SEGMENT TO HOLD LARGER MARKET SIZE DURING FORECAST PERIOD 54
FIGURE 13 LARGE ENTERPRISES SEGMENT TO HOLD LARGER MARKET SIZE DURING FORECAST PERIOD 55
FIGURE 14 ON-PREMISES SEGMENT TO HOLD LARGER MARKET SIZE DURING FORECAST PERIOD 55
FIGURE 15 TOP VERTICALS IN CONTENT SERVICES PLATFORM MARKET (USD MILLION) 56
FIGURE 16 NORTH AMERICA TO HOLD LARGEST MARKET SIZE DURING FORECAST PERIOD 57
4 PREMIUM INSIGHTS 58
4.1 ATTRACTIVE GROWTH OPPORTUNITIES IN CONTENT SERVICES PLATFORM MARKET 58
FIGURE 17 DRASTIC GEOGRAPHIC CHANGE AND TECHNOLOGICAL EVOLUTION TO DRIVE CONTENT SERVICES PLATFORM GROWTH 58
4.2 CONTENT SERVICES PLATFORM MARKET, BY COMPONENT (2022 VS. 2027) 58
FIGURE 18 SOLUTIONS SEGMENT TO HOLD LARGER MARKET SHARE DURING FORECAST PERIOD 58
4.3 CONTENT SERVICES PLATFORM MARKET, BY ENTERPRISE SIZE (2022 VS. 2027) 59
FIGURE 19 LARGE ENTERPRISES SEGMENT TO HOLD LARGER MARKET SHARE DURING FORECAST PERIOD 59
4.4 CONTENT SERVICES PLATFORM MARKET, BY DEPLOYMENT MODE (2022 VS. 2027) 59
FIGURE 20 ON-PREMISES SEGMENT TO HOLD LARGER MARKET SHARE DURING FORECAST PERIOD 59
4.5 CONTENT SERVICES PLATFORM MARKET, BY VERTICAL (2021 VS. 2027) 60
FIGURE 21 BANKING, FINANCIAL SERVICES, AND INSURANCE VERTICAL SEGMENT TO HOLD LARGEST MARKET SHARE DURING FORECAST PERIOD 60
4.6 CONTENT SERVICES PLATFORM MARKET INVESTMENT SCENARIO 60
FIGURE 22 ASIA PACIFIC TO EMERGE AS BEST MARKET FOR INVESTMENTS IN NEXT FIVE YEARS 60

5 MARKET OVERVIEW AND INDUSTRY TRENDS 61
5.1 INTRODUCTION 61
5.2 MARKET DYNAMICS 61
FIGURE 23 DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES: CONTENT SERVICES PLATFORM MARKET 62
5.2.1 DRIVERS 62
5.2.1.1 Growing need to enhance content security and optimize business processes with automated workflows 62
FIGURE 24 MAJOR BENEFITS TO DRIVE CONTENT SERVICES PLATFORM MARKET 63
5.2.1.2 Growing adoption of SMAC technologies 63
5.2.1.3 Need for regulatory content management for enhanced operations 64
FIGURE 25 PRIMARY INFORMATION GOVERNANCE CHALLENGES 64
5.2.2 RESTRAINTS 65
5.2.2.1 Complications in handling data post mergers and acquisitions 65
5.2.3 OPPORTUNITIES 65
5.2.3.1 Increasing adoption of end-to-end cross-platform solutions 65
5.2.3.2 Growing inclination toward adoption of RPA 65
5.2.4 CHALLENGES 66
5.2.4.1 Increasing security and data privacy issues with cloud deployments 66
5.2.4.2 Lack of skilled workforce and poor management in creating user adoption process 66
5.2.4.3 Difficulties with integration and implementation of content services platform with current applications 66
5.3 CASE STUDY ANALYSIS 67
5.3.1 CASE STUDY 1: LARSEN & TOUBRO INFOTECH FINANCIAL SERVICES TECHNOLOGIES INC. USED NEWGEN SOFTWARE’S SOLUTIONS 67
5.3.2 CASE STUDY 2: JOHN CARROLL UNIVERSITY DEPLOYED HYLAND’S ONBASE TO MANAGE PETITION PROCESS 68
5.3.3 CASE STUDY 3: LEGAL AID WESTERN AUSTRALIA USED OPENTEXT EXTENDED ECM TO MANAGE CONTENT 68
5.3.4 CASE STUDY 4: POWERSOUTH ENERGY COOPERATIVE DEPLOYED IBM’S SOLUTIONS FOR CONTENT MANAGEMENT 69
5.3.5 CASE STUDY 5: ASTRAZENECA USED MICRO FOCUS’ CONTENT MANAGER TO SIMPLIFY ARCHIVE PROCESS 69
5.3.6 CASE STUDY 6: MITANI DEPLOYED M-FILES’ SOLUTION TO MANAGE ITS WORKFLOWS 70
5.4 PORTER’S FIVE FORCES ANALYSIS 71
TABLE 4 PORTER’S FIVE FORCES ANALYSIS: CONTENT SERVICES PLATFORM MARKET 71
FIGURE 26 PORTER’S FIVE FORCES ANALYSIS: CONTENT SERVICES PLATFORM MARKET 71
5.4.1 THREAT OF NEW ENTRANTS 72
5.4.2 THREAT OF SUBSTITUTES 72
5.4.3 BARGAINING POWER OF SUPPLIERS 72
5.4.4 BARGAINING POWER OF BUYERS 72
5.4.5 INTENSITY OF COMPETITIVE RIVALRY 73

5.5 COVID-19-DRIVEN MARKET DYNAMICS 73
5.5.1 DRIVERS AND OPPORTUNITIES 74
5.5.2 RESTRAINTS AND CHALLENGES 74
5.6 TECHNOLOGICAL OUTLOOK 75
5.6.1 ARTIFICIAL INTELLIGENCE AND AUTOMATION 75
5.6.2 IOT TECHNOLOGY 76
5.6.3 AUGMENTED REALITY 76
5.6.4 BLOCKCHAIN TECHNOLOGY 77
5.7 PRICING ANALYSIS 77
TABLE 5 CONTENT SERVICES PLATFORM MARKET: PRICING LEVELS 78
FIGURE 27 CONTENT SERVICES PLATFORM: AVERAGE SELLING PRICE 79
5.8 VALUE CHAIN ANALYSIS 79
FIGURE 28 VALUE CHAIN ANALYSIS 80
5.9 ECOSYSTEM 80
TABLE 6 CONTENT SERVICES PLATFORM MARKET: ECOSYSTEM 80
5.10 PATENT ANALYSIS 81
TABLE 7 CONTENT SERVICES PLATFORM MARKET: PATENTS 81
TABLE 8 TOP 10 PATENT OWNERS (US) 83
FIGURE 29 TOP 10 COMPANIES WITH HIGHEST NUMBER OF PATENT APPLICATIONS 83
FIGURE 30 NUMBER OF PATENT DOCUMENTS PUBLISHED (2012-2021) 84
5.11 REGULATORY LANDSCAPE 84
5.11.1 REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 84
TABLE 9 NORTH AMERICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 84
TABLE 10 EUROPE: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES,
AND OTHER ORGANIZATIONS 85
TABLE 11 ASIA PACIFIC: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 86
TABLE 12 REST OF WORLD: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 88
5.11.2 REGULATORY IMPLICATIONS AND INDUSTRY STANDARDS 89
5.11.3 GENERAL DATA PROTECTION REGULATION 89
5.11.4 SEC RULE 17A-4 90
5.11.5 ISO/IEC 27001 90
5.11.6 SYSTEM AND ORGANIZATION CONTROLS 2 TYPE II COMPLIANCE 90
5.11.7 FINANCIAL INDUSTRY REGULATORY AUTHORITY 90
5.11.8 FREEDOM OF INFORMATION ACT 90
5.11.9 HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT PLAY 91
5.12 KEY CONFERENCES AND EVENTS IN 2022 91
TABLE 13 CONTENT SERVICES PLATFORM: DETAILED LIST OF CONFERENCES AND EVENTS 91

5.13 KEY STAKEHOLDERS & BUYING CRITERIA 92
5.13.1 KEY STAKEHOLDERS IN BUYING PROCESS 92
FIGURE 31 INFLUENCE OF STAKEHOLDERS IN BUYING PROCESS FOR TOP BUSINESS FUNCTIONS 92
TABLE 14 INFLUENCE OF STAKEHOLDERS IN BUYING PROCESS FOR TOP BUSINESS FUNCTIONS (%) 92
FIGURE 32 BUYING PROCESS FOR TOP BUSINESS FUNCTIONS 93
5.13.2 BUYING CRITERIA 93
FIGURE 33 KEY BUYING CRITERIA FOR TOP THREE APPLICATIONS 93
TABLE 15 KEY BUYING CRITERIA FOR TOP THREE APPLICATIONS 94
5.14 TRENDS/DISRUPTIONS IMPACTING BUYERS 94
FIGURE 34 CONTENT SERVICES PLATFORM MARKET: TRENDS/DISRUPTIONS IMPACTING BUYERS 94
6 CONTENT SERVICES PLATFORM MARKET, BY COMPONENT 96
6.1 INTRODUCTION 97
6.1.1 COMPONENT: CONTENT SERVICES PLATFORM MARKET DRIVERS 97
6.1.2 COMPONENT: COVID-19 IMPACT 97
FIGURE 35 SERVICES SEGMENT TO GROW AT HIGHER CAGR DURING FORECAST PERIOD 98
TABLE 16 CONTENT SERVICES PLATFORM MARKET, BY COMPONENT,
2017–2021 (USD MILLION) 98
TABLE 17 CONTENT SERVICES PLATFORM MARKET, BY COMPONENT,
2022–2027 (USD MILLION) 98
6.2 SOLUTIONS 99
FIGURE 36 INFORMATION SECURITY & GOVERNANCE SEGMENT TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD 99
TABLE 18 CONTENT SERVICES PLATFORM MARKET, BY SOLUTION,
2017–2021 (USD MILLION) 100
TABLE 19 CONTENT SERVICES PLATFORM MARKET, BY SOLUTION,
2022–2027 (USD MILLION) 100
6.2.1 DOCUMENT & RECORD MANAGEMENT 100
6.2.1.1 Electronic way of storing data, easy to manage and monitor, to drive demand for document & record management 100
TABLE 20 DOCUMENT & RECORD MANAGEMENT: CONTENT SERVICES PLATFORM MARKET, BY REGION, 2017–2021 (USD MILLION) 101
TABLE 21 DOCUMENT & RECORD MANAGEMENT: CONTENT SERVICES PLATFORM MARKET, BY REGION, 2022–2027 (USD MILLION) 101
6.2.2 WORKFLOW MANAGEMENT 102
6.2.2.1 Need to run multiple tasks to create demand for case management solutions 102
TABLE 22 WORKFLOW MANAGEMENT: CONTENT SERVICES PLATFORM MARKET,
BY REGION, 2017–2021 (USD MILLION) 102
TABLE 23 WORKFLOW MANAGEMENT: CONTENT SERVICES PLATFORM MARKET,
BY REGION, 2022–2027 (USD MILLION) 102

6.2.3 DATA CAPTURE 103
6.2.3.1 Data capturing reaching new levels for technical improvement in AI to drive data capture solutions’ adoption 103
TABLE 24 DATA CAPTURE: CONTENT SERVICES PLATFORM MARKET, BY REGION,
2017–2021 (USD MILLION) 103
TABLE 25 DATA CAPTURE: CONTENT SERVICES PLATFORM MARKET, BY REGION,
2022–2027 (USD MILLION) 103
6.2.4 CASE MANAGEMENT 104
6.2.4.1 Growing need for managing business processes to create demand for case management solutions 104
TABLE 26 CASE MANAGEMENT: CONTENT SERVICES PLATFORM MARKET, BY REGION, 2017–2021 (USD MILLION) 104
TABLE 27 CASE MANAGEMENT: CONTENT SERVICES PLATFORM MARKET, BY REGION, 2022–2027 (USD MILLION) 104
6.2.5 INFORMATION SECURITY & GOVERNANCE 105
6.2.5.1 Growing awareness against data breaches to create need for information security & governance solutions 105
TABLE 28 INFORMATION SECURITY & GOVERNANCE: CONTENT SERVICES PLATFORM MARKET, BY REGION, 2017–2021 (USD MILLION) 105
TABLE 29 INFORMATION SECURITY & GOVERNANCE: CONTENT SERVICES PLATFORM MARKET, BY REGION, 2022–2027 (USD MILLION) 105
6.2.6 CONTENT REPORTING & ANALYTICS 106
6.2.6.1 Very complex and difficult data collection analyzing to drive adoption of content reporting & analytics solutions 106
TABLE 30 CONTENT REPORTING & ANALYTICS: CONTENT SERVICES PLATFORM MARKET, BY REGION, 2017–2021 (USD MILLION) 106
TABLE 31 CONTENT REPORTING & ANALYTICS: CONTENT SERVICES PLATFORM MARKET, BY REGION, 2022–2027 (USD MILLION) 106
6.2.7 OTHER SOLUTIONS 107
TABLE 32 OTHER SOLUTIONS: CONTENT SERVICES PLATFORM MARKET, BY REGION, 2017–2021 (USD MILLION) 107
TABLE 33 OTHER SOLUTIONS: CONTENT SERVICES PLATFORM MARKET, BY REGION, 2022–2027 (USD MILLION) 107
6.3 SERVICES 108
FIGURE 37 DEPLOYMENT & INTEGRATION SEGMENT TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD 108
TABLE 34 CONTENT SERVICES PLATFORM MARKET, BY SERVICE,
2017–2021 (USD MILLION) 108
TABLE 35 CONTENT SERVICES PLATFORM MARKET, BY SERVICE,
2022–2027 (USD MILLION) 108
6.3.1 TRAINING & CONSULTING 109
6.3.1.1 Need to resolve business challenges to boost demand for training & consulting services 109
TABLE 36 TRAINING & CONSULTING: CONTENT SERVICES PLATFORM MARKET,
BY REGION, 2017–2021 (USD MILLION) 109
TABLE 37 TRAINING & CONSULTING: CONTENT SERVICES PLATFORM MARKET,
BY REGION, 2022–2027 (USD MILLION) 109

6.3.2 SUPPORT & MAINTENANCE 109
6.3.2.1 Client concerns regarding installed program to drive demand for support & maintenance services 109
TABLE 38 SUPPORT & MAINTENANCE: CONTENT SERVICES PLATFORM MARKET,
BY REGION, 2017–2021 (USD MILLION) 110
TABLE 39 SUPPORT & MAINTENANCE: CONTENT SERVICES PLATFORM MARKET,
BY REGION, 2022–2027 (USD MILLION) 110
6.3.3 DEPLOYMENT & INTEGRATION 110
6.3.3.1 Need for back-end integration to boost growth of deployment & integration services 110
TABLE 40 DEPLOYMENT & INTEGRATION: CONTENT SERVICES PLATFORM MARKET,
BY REGION, 2017–2021 (USD MILLION) 111
TABLE 41 DEPLOYMENT & INTEGRATION: CONTENT SERVICES PLATFORM MARKET,
BY REGION, 2022–2027 (USD MILLION) 111
7 CONTENT SERVICES PLATFORM MARKET, BY DEPLOYMENT MODE 112
7.1 INTRODUCTION 113
7.1.1 DEPLOYMENT MODE: CONTENT SERVICES PLATFORM MARKET DRIVERS 113
7.1.2 DEPLOYMENT MODE: COVID-19 IMPACT 113
FIGURE 38 CLOUD SEGMENT TO GROW AT HIGHER CAGR DURING FORECAST PERIOD 114
TABLE 42 CONTENT SERVICES PLATFORM MARKET, BY DEPLOYMENT MODE,
2017–2021 (USD MILLION) 114
TABLE 43 CONTENT SERVICES PLATFORM MARKET, BY DEPLOYMENT MODE,
2022–2027 (USD MILLION) 114
7.2 ON-PREMISES 115
7.2.1 OVERCOMING SECURITY CONCERNS OVER SENSITIVE DATA TO DRIVE ON-PREMISES SOLUTIONS’ ADOPTION 115
TABLE 44 ON-PREMISES: CONTENT SERVICES PLATFORM MARKET, BY REGION,
2017–2021 (USD MILLION) 115
TABLE 45 ON-PREMISES: CONTENT SERVICES PLATFORM MARKET, BY REGION,
2022–2027 (USD MILLION) 115
7.3 CLOUD 116
7.3.1 COST-EFFECTIVENESS AND SCALABILITY TO BOOST ADOPTION OF CLOUD CONTENT SERVICES PLATFORM SOLUTIONS 116
TABLE 46 CLOUD: CONTENT SERVICES PLATFORM MARKET, BY REGION,
2017–2021 (USD MILLION) 116
TABLE 47 CLOUD: CONTENT SERVICES PLATFORM MARKET, BY REGION,
2022–2027 (USD MILLION) 117
8 CONTENT SERVICES PLATFORM MARKET, BY ENTERPRISE SIZE 118
8.1 INTRODUCTION 119
8.1.1 ENTERPRISE SIZE: CONTENT SERVICES PLATFORM MARKET DRIVERS 119
8.1.2 ENTERPRISE SIZE: COVID-19 IMPACT 119
FIGURE 39 SMALL AND MEDIUM-SIZED ENTERPRISES SEGMENT TO GROW AT HIGHER CAGR DURING FORECAST PERIOD 120
TABLE 48 CONTENT SERVICES PLATFORM MARKET, BY ENTERPRISE SIZE,
2017–2021 (USD MILLION) 120
TABLE 49 CONTENT SERVICES PLATFORM MARKET, BY ENTERPRISE SIZE,
2022–2027 (USD MILLION) 120
8.2 LARGE ENTERPRISES 121
8.2.1 NEED FOR OPERATIONAL EFFICIENCIES TO CREATE CONTENT SERVICES PLATFORMS’ DEMAND AMONG LARGE ENTERPRISES 121
TABLE 50 LARGE ENTERPRISES: CONTENT SERVICES PLATFORM MARKET, BY REGION, 2017–2021 (USD MILLION) 121
TABLE 51 LARGE ENTERPRISES: CONTENT SERVICES PLATFORM MARKET, BY REGION, 2022–2027 (USD MILLION) 121
8.3 SMALL AND MEDIUM-SIZED ENTERPRISES 122
8.3.1 LACK OF RESOURCES AND STRINGENT MARKETING BUDGETS TO DRIVE CONTENT SERVICES PLATFORMS’ ADOPTION 122
TABLE 52 SMALL AND MEDIUM-SIZED ENTERPRISES: CONTENT SERVICES PLATFORM MARKET, BY REGION, 2017–2021 (USD MILLION) 122
TABLE 53 SMALL AND MEDIUM-SIZED ENTERPRISES: CONTENT SERVICES PLATFORM MARKET, BY REGION, 2022–2027 (USD MILLION) 122
9 CONTENT SERVICES PLATFORM MARKET, BY BUSINESS FUNCTION 123
9.1 INTRODUCTION 124
9.1.1 BUSINESS FUNCTION: CONTENT SERVICES PLATFORM MARKET DRIVERS 124
9.1.2 BUSINESS FUNCTION: COVID-19 IMPACT 124
FIGURE 40 HUMAN RESOURCES SEGMENT TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD 125
TABLE 54 CONTENT SERVICES PLATFORM MARKET, BY BUSINESS FUNCTION,
2017–2021 (USD MILLION) 125
TABLE 55 CONTENT SERVICES PLATFORM MARKET, BY BUSINESS FUNCTION,
2022–2027 (USD MILLION) 125
9.2 HUMAN RESOURCES 126
9.2.1 MINIMIZED RISK WITH RECORDS MANAGEMENT TO DRIVE CONTENT SERVICES PLATFORM’S ADOPTION IN HUMAN RESOURCES OPERATIONS 126
TABLE 56 HUMAN RESOURCES: CONTENT SERVICES PLATFORM MARKET, BY REGION, 2017–2021 (USD MILLION) 126
TABLE 57 HUMAN RESOURCE: CONTENT SERVICES PLATFORM MARKET, BY REGION, 2022–2027 (USD MILLION) 127
9.3 SALES & MARKETING 127
9.3.1 NEED FOR PREDICTIVE ANALYSIS TO DRIVE CONTENT SERVICES PLATFORM’S DEMAND IN SALES & MARKETING DEPARTMENT 127
TABLE 58 SALES & MARKETING: CONTENT SERVICES PLATFORM MARKET, BY REGION, 2017–2021 (USD MILLION) 128
TABLE 59 SALES & MARKETING: CONTENT SERVICES PLATFORM MARKET, BY REGION, 2022–2027 (USD MILLION) 128
9.4 ACCOUNTING & LEGAL 128
9.4.1 NEED FOR WORKFLOW AND BUSINESS PROCESS AUTOMATION TO DRIVE CONTENT SERVICES PLATFORM’S GROWTH 128
TABLE 60 ACCOUNTING & LEGAL: CONTENT SERVICES PLATFORM MARKET, BY REGION, 2017–2021 (USD MILLION) 129
TABLE 61 ACCOUNTING & LEGAL: CONTENT SERVICES PLATFORM MARKET, BY REGION, 2022–2027 (USD MILLION) 129
9.5 PROCUREMENT & SUPPLY CHAIN MANAGEMENT 130
9.5.1 NEED FOR CONTENT SYNDICATION AND INFORMATION MANAGEMENT TO DRIVE DEMAND FOR CONTENT SERVICES PLATFORMS 130
TABLE 62 PROCUREMENT & SUPPLY CHAIN MANAGEMENT: CONTENT SERVICES PLATFORM MARKET, BY REGION, 2017–2021 (USD MILLION) 130
TABLE 63 PROCUREMENT & SUPPLY CHAIN MANAGEMENT: CONTENT SERVICES PLATFORM MARKET, BY REGION, 2022–2027 (USD MILLION) 130
10 CONTENT SERVICES PLATFORM MARKET, BY VERTICAL 131
10.1 INTRODUCTION 132
10.1.1 VERTICAL: CONTENT SERVICES PLATFORM MARKET DRIVERS 132
10.1.2 VERTICAL: COVID-19 IMPACT 133
FIGURE 41 HEALTHCARE & LIFE SCIENCES VERTICAL TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD 134
TABLE 64 CONTENT SERVICES PLATFORM MARKET, BY VERTICAL,
2017–2021 (USD MILLION) 135
TABLE 65 CONTENT SERVICES PLATFORM MARKET, BY VERTICAL,
2022–2027 (USD MILLION) 135
10.2 BANKING, FINANCIAL SERVICES, & INSURANCE 136
10.2.1 INCREASING COMPANY OPERATIONS AND ENHANCING CUSTOMER SERVICE TO BOOST CONTENT SERVICES PLATFORM SOLUTIONS’ ADOPTION 136
TABLE 66 BANKING, FINANCIAL SERVICES, AND INSURANCE: CONTENT SERVICES PLATFORM MARKET, BY REGION, 2017–2021 (USD MILLION) 136
TABLE 67 BANKING, FINANCIAL SERVICES, AND INSURANCE: CONTENT SERVICES PLATFORM MARKET, BY REGION, 2022–2027 (USD MILLION) 137
10.3 CONSUMER GOODS AND RETAIL 137
10.3.1 NEED TO DIGITIZE DATA AND MANAGE IT EFFICIENTLY TO ACCELERATE CONTENT SERVICES PLATFORM SOLUTIONS’ ADOPTION 137
TABLE 68 CONSUMER GOODS & RETAIL: CONTENT SERVICES PLATFORM MARKET,
BY REGION, 2017–2021 (USD MILLION) 138
TABLE 69 CONSUMER GOODS & RETAIL: CONTENT SERVICES PLATFORM MARKET,
BY REGION, 2022–2027 (USD MILLION) 138
10.4 ENERGY & UTILITIES 138
10.4.1 RISING NEED TO MANAGE MASSIVE AMOUNTS OF MISSION-CRITICAL MATERIAL IN REAL TIME TO DRIVE SOLUTIONS’ ADOPTION 138
TABLE 70 ENERGY & UTILITIES: CONTENT SERVICES PLATFORM MARKET, BY REGION, 2017–2021 (USD MILLION) 139
TABLE 71 ENERGY & UTILITIES: CONTENT SERVICES PLATFORM MARKET, BY REGION, 2022–2027 (USD MILLION) 139
10.5 GOVERNMENT & PUBLIC SECTOR 139
10.5.1 GOVERNMENT BODIES TURNING TO LOW-CODE DEVELOPMENT PLATFORMS TO DRIVE SOLUTIONS’ ADOPTION 139
TABLE 72 GOVERNMENT & PUBLIC SECTOR: CONTENT SERVICES PLATFORM MARKET, BY REGION, 2017–2021 (USD MILLION) 140
TABLE 73 GOVERNMENT & PUBLIC SECTOR: CONTENT SERVICES PLATFORM MARKET, BY REGION, 2022–2027 (USD MILLION) 140

10.6 HEALTHCARE & LIFE SCIENCES 141
10.6.1 NEED TO IMPROVE PERFORMANCE AND OUTCOMES TO DRIVE ADOPTION OF CONTENT SERVICES PLATFORM SOLUTIONS 141
TABLE 74 HEALTHCARE & LIFE SCIENCES: CONTENT SERVICES PLATFORM MARKET,
BY REGION, 2017–2021 (USD MILLION) 141
TABLE 75 HEALTHCARE & LIFE SCIENCES: CONTENT SERVICES PLATFORM MARKET,
BY REGION, 2022–2027 (USD MILLION) 142
10.7 IT & ITES 142
10.7.1 DIGITALIZING BUSINESS PROCESSES TO MEET GROWING CUSTOMER DEMANDS TO DRIVE SOLUTIONS’ ADOPTION 142
TABLE 76 IT & ITES: CONTENT SERVICES PLATFORM MARKET, BY REGION,
2017–2021 (USD MILLION) 142
TABLE 77 IT & ITES: CONTENT SERVICES PLATFORM MARKET, BY REGION,
2022–2027 (USD MILLION) 143
10.8 MANUFACTURING 143
10.8.1 DEVELOPING NEW APPROACHES TO IMPROVE DECISION-MAKING TO DRIVE CONTENT SERVICES PLATFORM SOLUTIONS’ ADOPTION 143
TABLE 78 MANUFACTURING: CONTENT SERVICES PLATFORM MARKET, BY REGION, 2017–2021 (USD MILLION) 144
TABLE 79 MANUFACTURING: CONTENT SERVICES PLATFORM MARKET, BY REGION, 2022–2027 (USD MILLION) 144
10.9 MEDIA & ENTERTAINMENT 144
10.9.1 CLOUD ADOPTION ENABLES BUSINESSES TO EXPAND OPERATIONS AND ESTABLISH A DIGITAL WORKPLACE 144
TABLE 80 MEDIA & ENTERTAINMENT: CONTENT SERVICES PLATFORM MARKET,
BY REGION, 2017–2021 (USD MILLION) 145
TABLE 81 MEDIA & ENTERTAINMENT: CONTENT SERVICES PLATFORM MARKET,
BY REGION, 2022–2027 (USD MILLION) 145
10.10 TELECOMMUNICATIONS 146
10.10.1 PROVIDING MULTIPLE ACCESSIBILITY IN SYSTEMS TO DRIVE CONTENT SERVICES PLATFORM SOLUTIONS' ADOPTION 146
TABLE 82 TELECOMMUNICATIONS: CONTENT SERVICES PLATFORM MARKET,
BY REGION, 2017–2021 (USD MILLION) 146
TABLE 83 TELECOMMUNICATIONS: CONTENT SERVICES PLATFORM MARKET,
BY REGION, 2022–2027 (USD MILLION) 147
10.11 OTHER VERTICALS 147
TABLE 84 OTHER VERTICALS: CONTENT SERVICES PLATFORM MARKET, BY REGION, 2017–2021 (USD MILLION) 148
TABLE 85 OTHER VERTICALS: CONTENT SERVICES PLATFORM MARKET, BY REGION, 2022–2027 (USD MILLION) 148
11 CONTENT SERVICES PLATFORM, BY REGION 149
11.1 INTRODUCTION 150
11.1.1 COVID-19 IMPACT 150
FIGURE 42 ASIA PACIFIC TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD 151
TABLE 86 CONTENT SERVICES PLATFORM MARKET, BY REGION,
2017–2021 (USD MILLION) 151
TABLE 87 CONTENT SERVICES PLATFORM MARKET, BY REGION,
2022–2027 (USD MILLION) 151
11.2 NORTH AMERICA 152
11.2.1 NORTH AMERICA: CONTENT SERVICES PLATFORM MARKET DRIVERS 152
11.2.2 NORTH AMERICA: COVID-19 IMPACT 153
FIGURE 43 NORTH AMERICA: MARKET SNAPSHOT 153
TABLE 88 NORTH AMERICA: CONTENT SERVICES PLATFORM MARKET, BY COMPONENT, 2017–2021 (USD MILLION) 154
TABLE 89 NORTH AMERICA: CONTENT SERVICES PLATFORM MARKET, BY COMPONENT, 2022–2027 (USD MILLION) 154
TABLE 90 NORTH AMERICA: CONTENT SERVICES PLATFORM MARKET, BY SOLUTION, 2017–2021 (USD MILLION) 154
TABLE 91 NORTH AMERICA: CONTENT SERVICES PLATFORM MARKET, BY SOLUTION, 2022–2027 (USD MILLION) 155
TABLE 92 NORTH AMERICA: CONTENT SERVICES PLATFORM MARKET, BY SERVICE, 2017–2021 (USD MILLION) 155
TABLE 93 NORTH AMERICA: CONTENT SERVICES PLATFORM MARKET, BY SERVICE, 2022–2027 (USD MILLION) 155
TABLE 94 NORTH AMERICA: CONTENT SERVICES PLATFORM MARKET, BY BUSINESS FUNCTION, 2017–2021 (USD MILLION) 156
TABLE 95 NORTH AMERICA: CONTENT SERVICES PLATFORM MARKET, BY BUSINESS FUNCTION, 2022–2027 (USD MILLION) 156
TABLE 96 NORTH AMERICA: CONTENT SERVICES PLATFORM MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION) 156
TABLE 97 NORTH AMERICA: CONTENT SERVICES PLATFORM MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION) 156
TABLE 98 NORTH AMERICA: CONTENT SERVICES PLATFORM MARKET, BY ENTERPRISE SIZE, 2017–2021 (USD MILLION) 157
TABLE 99 NORTH AMERICA: CONTENT SERVICES PLATFORM MARKET, BY ENTERPRISE SIZE, 2022–2027 (USD MILLION) 157
TABLE 100 NORTH AMERICA: CONTENT SERVICES PLATFORM MARKET, BY VERTICAL, 2017–2021 (USD MILLION) 157
TABLE 101 NORTH AMERICA: CONTENT SERVICES PLATFORM MARKET, BY VERTICAL, 2022–2027 (USD MILLION) 158
TABLE 102 NORTH AMERICA: CONTENT SERVICES PLATFORM MARKET, BY COUNTRY, 2017–2021 (USD MILLION) 158
TABLE 103 NORTH AMERICA: CONTENT SERVICES PLATFORM MARKET, BY COUNTRY, 2022–2027 (USD MILLION) 158
11.2.3 UNITED STATES 159
11.2.3.1 Increasing focus on adopting new technologies, innovation, and integration of various applications to drive market growth 159
TABLE 104 UNITED STATES: CONTENT SERVICES PLATFORM MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION) 159
TABLE 105 UNITED STATES: CONTENT SERVICES PLATFORM MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION) 159
TABLE 106 UNITED STATES: CONTENT SERVICES PLATFORM MARKET, BY ENTERPRISE SIZE, 2017–2021 (USD MILLION) 160
TABLE 107 UNITED STATES: CONTENT SERVICES PLATFORM MARKET, BY ENTERPRISE SIZE, 2022–2027 (USD MILLION) 160
11.2.4 CANADA 160
11.2.4.1 Cloud adoption and digital transformation to boost content services platform market growth in Canada 160
TABLE 108 CANADA: CONTENT SERVICES PLATFORM MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION) 160
TABLE 109 CANADA: CONTENT SERVICES PLATFORM MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION) 161
TABLE 110 CANADA: CONTENT SERVICES PLATFORM MARKET, BY ENTERPRISE SIZE, 2017–2021 (USD MILLION) 161
TABLE 111 CANADA: CONTENT SERVICES PLATFORM MARKET, BY ENTERPRISE SIZE, 2022–2027 (USD MILLION) 161
11.3 EUROPE 161
11.3.1 EUROPE: CONTENT SERVICES PLATFORM MARKET DRIVERS 162
11.3.2 EUROPE: COVID-19 IMPACT 162
TABLE 112 EUROPE: CONTENT SERVICES PLATFORM MARKET, BY COMPONENT,
2017–2021 (USD MILLION) 162
TABLE 113 EUROPE: CONTENT SERVICES PLATFORM MARKET, BY COMPONENT,
2022–2027 (USD MILLION)) 163
TABLE 114 EUROPE: CONTENT SERVICES PLATFORM MARKET, BY SOLUTION,
2017–2021 (USD MILLION) 163
TABLE 115 EUROPE: CONTENT SERVICES PLATFORM MARKET, BY SOLUTION,
2022–2027 (USD MILLION) 163
TABLE 116 EUROPE: CONTENT SERVICES PLATFORM MARKET, BY SERVICE,
2017–2021 (USD MILLION) 164
TABLE 117 EUROPE: CONTENT SERVICES PLATFORM MARKET, BY SERVICE,
2022–2027 (USD MILLION) 164
TABLE 118 EUROPE: CONTENT SERVICES PLATFORM MARKET, BY BUSINESS FUNCTION, 2017–2021 (USD MILLION) 164
TABLE 119 EUROPE: CONTENT SERVICES PLATFORM MARKET, BY BUSINESS FUNCTION, 2022–2027 (USD MILLION) 165
TABLE 120 EUROPE: CONTENT SERVICES PLATFORM MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION) 165
TABLE 121 EUROPE: CONTENT SERVICES PLATFORM MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION) 165
TABLE 122 EUROPE: CONTENT SERVICES PLATFORM MARKET, BY ENTERPRISE SIZE, 2017–2021 (USD MILLION) 165
TABLE 123 EUROPE: CONTENT SERVICES PLATFORM MARKET, BY ENTERPRISE SIZE, 2022–2027 (USD MILLION) 166
TABLE 124 EUROPE: CONTENT SERVICES PLATFORM MARKET, BY VERTICAL,
2017–2021 (USD MILLION) 166
TABLE 125 EUROPE: CONTENT SERVICES PLATFORM MARKET, BY VERTICAL,
2022–2027 (USD MILLION) 167
TABLE 126 EUROPE: CONTENT SERVICES PLATFORM MARKET, BY COUNTRY,
2017–2021 (USD MILLION) 167
TABLE 127 EUROPE: CONTENT SERVICES PLATFORM MARKET, BY COUNTRY,
2022–2027 (USD MILLION) 167
11.3.3 UNITED KINGDOM 168
11.3.3.1 Skilled workers, huge customer base, and cloud infrastructure to drive content services platforms’ adoption in UK 168
TABLE 128 UNITED KINGDOM: CONTENT SERVICES PLATFORM MARKET,
BY DEPLOYMENT MODE, 2017–2021 (USD MILLION) 168
TABLE 129 UNITED KINGDOM: CONTENT SERVICES PLATFORM MARKET,
BY DEPLOYMENT MODE, 2022–2027 (USD MILLION) 168
TABLE 130 UNITED KINGDOM: CONTENT SERVICES PLATFORM MARKET, BY ENTERPRISE SIZE, 2017–2021 (USD MILLION) 169
TABLE 131 UNITED KINGDOM: CONTENT SERVICES PLATFORM MARKET, BY ENTERPRISE SIZE, 2022–2027 (USD MILLION) 169
11.3.4 GERMANY 169
11.3.4.1 Increased need to deliver better user interaction, intelligent content capture, and data classification to fuel market growth 169
TABLE 132 GERMANY: CONTENT SERVICES PLATFORM MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION) 170
TABLE 133 GERMANY: CONTENT SERVICES PLATFORM MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION) 170
TABLE 134 GERMANY: CONTENT SERVICES PLATFORM MARKET, BY ENTERPRISE SIZE, 2017–2021 (USD MILLION) 170
TABLE 135 GERMANY: CONTENT SERVICES PLATFORM MARKET, BY ENTERPRISE SIZE, 2022–2027 (USD MILLION) 170
11.3.5 FRANCE 171
11.3.5.1 Investment in public and private sectors for business growth to boost adoption of content services platform solutions in France 171
TABLE 136 FRANCE: CONTENT SERVICES PLATFORM MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION) 171
TABLE 137 FRANCE: CONTENT SERVICES PLATFORM MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION) 171
TABLE 138 FRANCE: CONTENT SERVICES PLATFORM MARKET, BY ENTERPRISE SIZE, 2017–2021 (USD MILLION) 171
TABLE 139 FRANCE: CONTENT SERVICES PLATFORM MARKET, BY ENTERPRISE SIZE, 2022–2027 (USD MILLION) 172
11.3.6 REST OF EUROPE 172
TABLE 140 REST OF EUROPE: CONTENT SERVICES PLATFORM MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION) 172
TABLE 141 REST OF EUROPE: CONTENT SERVICES PLATFORM MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION) 172
TABLE 142 REST OF EUROPE: CONTENT SERVICES PLATFORM MARKET, BY ENTERPRISE SIZE, 2017–2021 (USD MILLION) 173
TABLE 143 REST OF EUROPE: CONTENT SERVICES PLATFORM MARKET, BY ENTERPRISE SIZE, 2022–2027 (USD MILLION) 173
11.4 ASIA PACIFIC 173
11.4.1 ASIA PACIFIC: CONTENT SERVICES PLATFORM MARKET DRIVERS 174
11.4.2 ASIA PACIFIC: COVID-19 IMPACT 174
FIGURE 44 ASIA PACIFIC: MARKET SNAPSHOT 175
TABLE 144 ASIA PACIFIC: CONTENT SERVICES PLATFORM MARKET, BY COMPONENT, 2017–2021 (USD MILLION) 175
TABLE 145 ASIA PACIFIC: CONTENT SERVICES PLATFORM MARKET, BY COMPONENT, 2022–2027 (USD MILLION) 176
TABLE 146 ASIA PACIFIC: CONTENT SERVICES PLATFORM MARKET, BY SOLUTION, 2017–2021 (USD MILLION) 176
TABLE 147 ASIA PACIFIC: CONTENT SERVICES PLATFORM MARKET, BY SOLUTION, 2022–2027 (USD MILLION) 176
TABLE 148 ASIA PACIFIC: CONTENT SERVICES PLATFORM MARKET, BY SERVICE,
2017–2021 (USD MILLION) 177
TABLE 149 ASIA PACIFIC: CONTENT SERVICES PLATFORM MARKET, BY SERVICE,
2022–2027 (USD MILLION) 177
TABLE 150 ASIA PACIFIC: CONTENT SERVICES PLATFORM MARKET, BY BUSINESS FUNCTION, 2017–2021 (USD MILLION) 177
TABLE 151 ASIA PACIFIC: CONTENT SERVICES PLATFORM MARKET, BY BUSINESS FUNCTION, 2022–2027 (USD MILLION) 178
TABLE 152 ASIA PACIFIC: CONTENT SERVICES PLATFORM MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION) 178
TABLE 153 ASIA PACIFIC: CONTENT SERVICES PLATFORM MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION) 178
TABLE 154 ASIA PACIFIC: CONTENT SERVICES PLATFORM MARKET, BY ENTERPRISE SIZE, 2017–2021 (USD MILLION) 178
TABLE 155 ASIA PACIFIC: CONTENT SERVICES PLATFORM MARKET, BY ENTERPRISE SIZE, 2022–2027 (USD MILLION) 179
TABLE 156 ASIA PACIFIC: CONTENT SERVICES PLATFORM MARKET, BY VERTICAL,
2017–2021 (USD MILLION) 179
TABLE 157 ASIA PACIFIC: CONTENT SERVICES PLATFORM MARKET, BY VERTICAL,
2022–2027 (USD MILLION) 180
TABLE 158 ASIA PACIFIC: CONTENT SERVICES PLATFORM MARKET, BY COUNTRY,
2017–2021 (USD MILLION) 180
TABLE 159 ASIA PACIFIC: CONTENT SERVICES PLATFORM MARKET, BY COUNTRY,
2022–2027 (USD MILLION) 181
11.4.3 CHINA 181
11.4.3.1 Huge customer base to increase demand for solutions in China 181
TABLE 160 CHINA: CONTENT SERVICES PLATFORM MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION) 181
TABLE 161 CHINA: CONTENT SERVICES PLATFORM MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION) 182
TABLE 162 CHINA: CONTENT SERVICES PLATFORM MARKET, BY ENTERPRISE SIZE, 2017–2021 (USD MILLION) 182
TABLE 163 CHINA: CONTENT SERVICES PLATFORM MARKET, BY ENTERPRISE SIZE, 2022–2027 (USD MILLION) 182
11.4.4 JAPAN 182
11.4.4.1 Being developed country and having technological advancement to drive market growth 182
TABLE 164 JAPAN: CONTENT SERVICES PLATFORM MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION) 183
TABLE 165 JAPAN: CONTENT SERVICES PLATFORM MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION) 183
TABLE 166 JAPAN: CONTENT SERVICES PLATFORM MARKET, BY ENTERPRISE SIZE, 2017–2021 (USD MILLION) 183
TABLE 167 JAPAN: CONTENT SERVICES PLATFORM MARKET, BY ENTERPRISE SIZE, 2022–2027 (USD MILLION) 184
11.4.5 AUSTRALIA AND NEW ZEALAND 184
11.4.5.1 Rising adoption of cloud-based services to increase growth opportunities of content services platform solutions in ANZ 184
TABLE 168 AUSTRALIA AND NEW ZEALAND: CONTENT SERVICES PLATFORM MARKET,
BY DEPLOYMENT MODE, 2017–2021 (USD MILLION) 184
TABLE 169 AUSTRALIA AND NEW ZEALAND: CONTENT SERVICES PLATFORM MARKET,
BY DEPLOYMENT MODE, 2022–2027 (USD MILLION) 184
TABLE 170 AUSTRALIA AND NEW ZEALAND: CONTENT SERVICES PLATFORM MARKET,
BY ENTERPRISE SIZE, 2017–2021 (USD MILLION) 185
TABLE 171 AUSTRALIA AND NEW ZEALAND: CONTENT SERVICES PLATFORM MARKET,
BY ENTERPRISE SIZE, 2022–2027 (USD MILLION) 185
11.4.6 INDIA 185
11.4.6.1 Initiatives taken by Indian government to adopt content services platform to drive market growth 185
TABLE 172 INDIA: CONTENT SERVICES PLATFORM MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION) 185
TABLE 173 INDIA: CONTENT SERVICES PLATFORM MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION) 186
TABLE 174 INDIA: CONTENT SERVICES PLATFORM MARKET, BY ENTERPRISE SIZE, 2017–2021 (USD MILLION) 186
TABLE 175 INDIA: CONTENT SERVICES PLATFORM MARKET, BY ENTERPRISE SIZE, 2022–2027 (USD MILLION) 186
11.4.7 REST OF ASIA PACIFIC 186
TABLE 176 REST OF ASIA PACIFIC: CONTENT SERVICES PLATFORM MARKET,
BY DEPLOYMENT MODE, 2017–2021 (USD MILLION) 187
TABLE 177 REST OF ASIA PACIFIC: CONTENT SERVICES PLATFORM MARKET,
BY DEPLOYMENT MODE, 2022–2027 (USD MILLION) 187
TABLE 178 REST OF ASIA PACIFIC: CONTENT SERVICES PLATFORM MARKET,
BY ENTERPRISE SIZE, 2017–2021 (USD MILLION) 187
TABLE 179 REST OF ASIA PACIFIC: CONTENT SERVICES PLATFORM MARKET,
BY ENTERPRISE SIZE, 2022–2027 (USD MILLION) 187

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Table of Contents

Summary

The global content services platform market size is expected to grow at a Compound Annual Growth Rate (CAGR) of 15.8% during the forecast period, to reach USD 101.6 billion by 2027 from USD 48.9 billion in 2022. Content services platform has enabled organizations to securely manage unstructured corporate data and generate information crucial for business operations. It enables organizations to eradicate ad-hoc processes by providing compliance with major security and regulatory standards.
As per business function, Human Resources segment to grow at a the highest CAGR during the forecast period
The content services platform market is segmented is sub segmented into Human Resource (HR), sales & marketing, accounting & legal, and procurement & supply chain management. As per business functions, HR is expected to grow at the highest CAGR during the forecast period. The human resource management department is one of the crucial departments at every organization involved in managing employee-related processes, from recruitment and onboarding to payroll and administration. Traditionally, to manage employee databases for performance management and employee tracking, various Enterprise Resource Planning (ERP) suites or Human Resource Information Systems (HRIS) solutions are used to cover the basic human resource activities and processes. human resources systems help human resources maintain, manage, and process detailed employee information and human resources-related policies and procedures. However, ERP and human resources software lack a few of the capabilities. Therefore, organizations across various verticals have been using content services platforms in the human resource department to manage employees' unstructured content.
As per deployment mode, on-premises to have the highest market size during the forecast period
As per deployment mode, on -premises is estimated to have the highest market size during the forecast period in the content services platform market. On-premises solutions are provided for a one-time license fee as well as a service agreement. For huge infrastructure and a private data center that are crucial for installment of solutions in on-premises deployment is cost incurring. Therefore, SMEs usually face the problem of choosing between hosted and on-premises solutions. However, enterprises with good capital financing prefer on-premises solutions as they offer improved security linked to cloud-based solutions.
As per component, solutions to grow at the highest CAGR during the forecast period
As per component, solutions is estimated to hold the highest Compound Annual Growth Rate (CAGR) in the content services platform market. The solutions segment of the content services platform includes document & record management, workflow management, data capture, content reporting & analysis, case management, information security & governance, and other solutions. Other solutions include collaboration, version control, and eDiscovery. The solution providers offer tailored solutions to businesses according to the need of the business. The content services platform solutions enable organizations to fulfill demands along with helping businesses to grow.

Breakdown of primaries
In-depth interviews were conducted with Chief Executive Officers (CEOs), innovation and technology directors, system integrators, and executives from various key organizations operating in the content services platform market.
 By Company: Tier I: 35%, Tier II: 45%, and Tier III: 20%
 By Designation: C-Level Executives: 35%, D-Level Executives: 25%, and Managers: 40%
 By Region: APAC: 25%, Europe: 30%, North America: 30%, MEA: 10%, Latin America: 5%
The report includes the study of key players offering content services platform solutions and services. It profiles major vendors in the content services platform market. Some of the major content services platform market vendors are Microsoft (US), IBM (US), Open Text (Canada), Hyland (US), Box (US), Laserfiche (US), Adobe (US), Oracle (US), M-Files (US), SER Group (Germany), GRM Information Management (US), Intalio (France), Micro Focus (UK), Newgen (India), Kyocera (Japan), DocuWare (Germany), DocStar (US), Objective (Australia), and D.velop (Germany).
Research Coverage
The market study covers the content services platform market across segments. It aims at estimating the market size and the growth potential of this market across different segments, such as components, business function, Deployment type, enterprise size, vertical, and region. It includes an in-depth competitive analysis of the key players in the market, along with their company profiles, key observations related to product and business offerings, recent developments, and key market strategies.
Key Benefits of Buying the Report
The report would provide the market leaders/new entrants in this market with information on the closest approximations of the revenue numbers for the overall content services platform market and its subsegments. It would help stakeholders understand the competitive landscape and gain more insights better to position their business and plan suitable go-to-market strategies. It also helps stakeholders understand the pulse of the market and provides them with information on key market drivers, restraints, challenges, and opportunities.

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請求書は、納品日の日付で発行しますので、翌月最終営業日までの当社指定口座への振込みをお願いします。振込み手数料は御社負担にてお願いします。
お客様の御支払い条件が60日以上の場合は御相談ください。
尚、初めてのお取引先や個人の場合、前払いをお願いすることもあります。ご了承のほど、お願いします。

データリソース社はどのような会社ですか?

当社は、世界各国の主要調査会社・レポート出版社と提携し、世界各国の市場調査レポートや技術動向レポートなどを日本国内の企業・公官庁及び教育研究機関に提供しております。
世界各国の「市場・技術・法規制などの」実情を調査・収集される時には、データリソース社にご相談ください。
お客様の御要望にあったデータや情報を抽出する為のレポート紹介や調査のアドバイスも致します。

サマリー

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Table of Contents

ご注文は、お電話またはWEBから承ります。お見積もりの作成もお気軽にご相談ください。

本レポートと同分野（その他）の最新刊レポート

MarketsandMarkets 社の最新刊レポート

本レポートと同じKEY WORD（covid19）の最新刊レポート

よくあるご質問

MarketsandMarkets社はどのような調査会社ですか?

調査レポートの納品までの日数はどの程度ですか?

注文の手続きはどのようになっていますか?

お支払方法の方法はどのようになっていますか?

データリソース社はどのような会社ですか?