クラウドプロフェッショナルサービス市場:サービスタイプ(コンサルティング、アプリケーション開発&モダナイゼーション)、サービスモデル(SaaS、PaaS、IaaS)、デプロイメントモデル(パブリック、プライベート)、組織規模、業種、地域別 - 2028年までの世界予測Cloud Professional Services Market by Service Type (Consulting, Application Development & Modernization), Service Model (SaaS, PaaS, IaaS), Deployment Model (Public and Private), Organization Size, Vertical and Region - Global Forecast to 2028 世界のクラウドプロフェッショナルサービス市場は、2023年の256億米ドルから2028年には553億米ドルに成長すると予測され、予測期間中の年間平均成長率(CAGR)は16.6%となる。クラウドは、企業がロックダウンシナ... もっと見る
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サマリー世界のクラウドプロフェッショナルサービス市場は、2023年の256億米ドルから2028年には553億米ドルに成長すると予測され、予測期間中の年間平均成長率(CAGR)は16.6%となる。クラウドは、企業がロックダウンシナリオやITインフラの不整合にもかかわらず持続できるよう支援し、迅速なイノベーションを可能にすることで、市場投入速度、俊敏性、応答性を高めるという重要な役割を担っています。EY-NASSCOMのクラウド調査2022によると、大企業の67%がクラウド導入を加速し、中堅企業の39%、中小企業の38%がクラウドの旅に出発しています。また、ハイブリッドクラウドやパブリッククラウドの導入に積極的で、コスト面で有利なパブリッククラウドを好む中小企業も68%に上ります。"サービスタイプ別では、実装・移行サービス分野が予測期間中に高いCAGRで成長すると予想される" 実装・移行サービス分野は、予測期間中、より高い成長率で成長すると予想されます。クラウド実装サービスとは、クラウドベースのソリューションを組織のインフラに導入するプロセスを指します。様々なクラウドサービスプロバイダーがこれらのサービスを提供し、企業がクラウドコンピューティング技術を活用できるように支援しています。一方、クラウド移行とは、組織のデジタルインフラ、サービス、データベース、ITリソース、アプリケーションを完全または部分的にクラウド上に移行するプロセスであり、オンプレミスのサーバーよりも安全な環境を提供するものと定義されています。 "組織規模別では、大企業セグメントが最大の市場シェアを占めると予想される" 市場規模は、大企業向けが最も大きくなると予想されます。大企業とは、従業員数が1,000人を超える事業体と定義される。デジタル化の進展が、大企業におけるパブリッククラウドサービスの需要を促進しています。また、遠隔地からアプリケーションにアクセスする需要の増加や、大企業が生成するデータサイズの増大が、データを集中的に保管する必要性を高めています。 "垂直方向別では、ヘルスケア&ライフサイエンス分野が予測期間中に最も高いCAGRで成長すると予想されています。" ヘルスケア&ライフサイエンス分野は、予測期間中に最も高いCAGRで成長すると予想されています。クラウドソリューションは、この分野のデジタルトランスフォーメーションにおいて、急速に中核的な存在になっています。ほとんどの医療機関は、合理的で統合されたワークフローを提供しないサイロ化されたシステムを持っていません。アプリケーションをクラウドに移行することで、深いデータマイニングと分析機能による研究業務のサポート、相互運用性の向上による組織内の異なる部門間の効率的なデータ転送、インターネットに接続された臨床機器によるIoTベースのアプリケーションの市場促進など、ヘルスケア部門に多くの機会がもたらされます。 主な参加企業のプロフィールの内訳は以下の通りです: - 企業別ティア1:32%、ティア2:49%、ティア3:19 - 役職別Cレベルエグゼクティブ:33%、ディレクター:22%、その他:45 - 地域別北米:40%、欧州:20%、アジア太平洋地域:35%、その他の地域:5 注)その他は、セールスマネジャー、マーケティングマネジャー、プロダクトマネジャーなど。 注)ティア1企業の売上高は100億米ドル以上、ティア2企業の売上高は10~100億米ドル、ティア3企業の売上高は5億米ドル~10億米ドルです。 出典業界専門家 本レポートでは、以下の主要なクラウドプロフェッショナルサービスベンダーのプロファイルを紹介しています: - アクセンチュア - アイビーエム - デロイト - イーアイ - PwC - エイチピーイー - ウィプロ - HCLTech(エイチシーエルテック - ティーシーエス - キャップジェミニ - アトス - シスコ - コグニザント - DXCテクノロジー - 日立Vantara - インフォシス - エルティマインドツリー - NTTデータ - ラックスペース - ティーシステムズ - エーダブリュエス - グーグル - マイクロソフト - 富士通 - アリババクラウド - DigitalOcean(デジタルオーシャン - StackOverdrive.io - 第2回 ウォッチ - オールクラウド - ミッションクラウド - ザ・プロヴァート・グループ - テクマトリックス - 株式会社オプスワークス - リノード - ファイナンシャルフォース - プランビュー 調査対象 MarketsandMarketsは、サービスタイプ(コンサルティング、統合・最適化、実装・移行、アプリケーション開発・近代化)、サービスモデル(PaaS、SaaS、IaaS)、デプロイメントモデル(プライベートクラウド、パブリッククラウド)に基づいてクラウドプロフェッショナルサービス市場をセグメント化します、組織規模(中小企業、大企業)、業種(BFSI、小売・消費財、IT・ITeS、通信、ヘルスケア・ライフサイエンス、製造、エネルギー・公益事業、政府・防衛、その他業種)、地域(北米、欧州、アジア太平洋、中東・アフリカ、中南米)で分類。 また、クラウドプロフェッショナルサービス市場における促進要因、阻害要因、機会、課題などを包括的にレビューしています。市場の量的側面に加え、質的側面もカバーしています。 本レポートを購入する理由 本レポートは、クラウドプロフェッショナルサービス市場全体とサブセグメントの収益数の最も近い近似値に関する情報を提供することで、本市場のマーケットリーダー/新規参入者を支援します。本レポートは、関係者が競争環境を理解し、より多くの洞察を得ることで、自社のビジネスをより良く位置づけ、適切な市場参入戦略を計画するのに役立つことでしょう。また、本レポートは、関係者が市場の鼓動を理解するのに役立ち、主要な市場促進要因、阻害要因、課題、および機会に関する情報を提供します。 本レポートは、以下のポイントに関する洞察を提供します。 - クラウドプロフェッショナルサービス市場の成長に影響を与える主要なドライバー(COVID-19発生後のリモートワークモデルの採用の増加、顧客体験の向上に対する企業の関心の高まり、パブリッククラウドサービスの採用加速)、阻害要因(企業におけるクラウドプロフェッショナルサービスの利用に影響を与える知識と専門知識の欠如)、機会(AIとML技術のクラウド基盤への実装、俊敏性と信頼性を改善するためのハイブリッドクラウド戦略の採用増加)、課題(クラウド上のデータセキュリティに対する懸念、複数のクラウド活用に関する運用上の課題)の分析を実施。 - 製品開発/イノベーション:クラウドプロフェッショナルサービス市場における今後の技術、研究開発活動、新製品・新サービスの発売に関する詳細なインサイトを提供します。 - 市場開発:有利な市場に関する包括的な情報 - 本レポートは、さまざまな地域のクラウドプロフェッショナルサービス市場を分析しています。 - 市場の多様化:クラウドプロフェッショナルサービス市場における新製品・サービス、未開拓の地域、最近の開発、投資に関する詳細な情報を提供します。 - 競争力評価:アクセンチュア(アイルランド)、IBM(米国)、デロイト(英国)、EY(英国)、PwC(英国)、HPE(米国)、HCLTech(インド)、ウィプロ(インド)、TCS(インド)、キャップジェミニ(フランス)などの主要企業の市場シェア、成長戦略、サービス提供などを詳細に分析し、その市場戦略について考察します。また、ステークホルダーがこれらの市場プレイヤーによる競合分析を理解するのに役立ちます。 目次1 INTRODUCTION 251.1 STUDY OBJECTIVES 25 1.2 MARKET DEFINITION 25 1.2.1 INCLUSIONS AND EXCLUSIONS 26 1.3 MARKET SCOPE 26 1.3.1 MARKET SEGMENTATION 27 1.3.2 REGIONS COVERED 27 1.3.3 YEARS CONSIDERED 28 1.4 CURRENCY 28 TABLE 1 USD EXCHANGE RATE, 2015–2022 29 1.5 STAKEHOLDERS 29 1.6 SUMMARY OF CHANGES 29 2 RESEARCH METHODOLOGY 31 2.1 RESEARCH DATA 31 FIGURE 1 CLOUD PROFESSIONAL SERVICES MARKET: RESEARCH DESIGN 32 2.1.1 SECONDARY DATA 32 2.1.2 PRIMARY DATA 33 2.1.2.1 Breakup of primary profiles 34 FIGURE 2 BREAKUP OF PRIMARY INTERVIEWS: BY COMPANY TYPE, DESIGNATION, AND REGION 34 2.1.2.2 Key industry insights 34 2.2 DATA TRIANGULATION 35 2.3 MARKET SIZE ESTIMATION 36 FIGURE 3 CLOUD PROFESSIONAL SERVICES MARKET: TOP-DOWN AND BOTTOM-UP APPROACHES 36 FIGURE 4 APPROACH 1 (SUPPLY SIDE): REVENUE FROM CLOUD PROFESSIONAL SERVICE VENDORS 37 FIGURE 5 BOTTOM-UP APPROACH (SUPPLY SIDE): COLLECTIVE REVENUE OF CLOUD PROFESSIONAL SERVICE VENDORS 38 FIGURE 6 CAGR PROJECTIONS FROM SUPPLY SIDE 39 FIGURE 7 APPROACH 2 (BOTTOM-UP): REVENUE GENERATED BY CLOUD PROFESSIONAL SERVICE VENDORS FROM EACH SERVICE TYPE 40 FIGURE 8 APPROACH 2 (DEMAND SIDE): REVENUE GENERATED FROM DIFFERENT VERTICALS 40 2.4 MARKET FORECAST 41 TABLE 2 FACTOR ANALYSIS 41 2.5 RESEARCH ASSUMPTIONS 42 2.6 LIMITATIONS 43 3 EXECUTIVE SUMMARY 44 FIGURE 9 FASTEST-GROWING SEGMENTS IN CLOUD PROFESSIONAL SERVICES MARKET, 2023–2028 45 FIGURE 10 IMPLEMENTATION & MIGRATION SERVICES TO EXHIBIT HIGHEST CAGR DURING FORECAST PERIOD 46 FIGURE 11 SAAS TO ACCOUNT FOR LARGER IMPLEMENTATION OF CLOUD PROFESSIONAL SERVICES DURING FORECAST PERIOD 46 FIGURE 12 SMES TO WITNESS HIGHER GROWTH DURING FORECAST PERIOD 47 FIGURE 13 BFSI VERTICAL TO BE LARGEST END MARKET DURING FORECAST PERIOD 47 FIGURE 14 NORTH AMERICA TO BE LARGEST MARKET DURING FORECAST PERIOD 48 4 PREMIUM INSIGHTS 49 4.1 OVERVIEW OF CLOUD PROFESSIONAL SERVICES MARKET 49 FIGURE 15 NEED TO ENHANCE OPERATIONAL EFFICIENCY TO BOOST GROWTH OF CLOUD PROFESSIONAL SERVICES MARKET 49 4.2 CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE TYPE 50 FIGURE 16 CONSULTING SERVICES TO ACCOUNT FOR LARGEST MARKET SHARE DURING FORECAST PERIOD 50 4.3 CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE MODEL 50 FIGURE 17 SAAS SERVICE MODEL TO ACCOUNT FOR LARGEST MARKET DURING FORECAST PERIOD 50 4.4 CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE 51 FIGURE 18 LARGE ENTERPRISES TO ACCOUNT FOR LARGER MARKET ADOPTION DURING FORECAST PERIOD 51 4.5 CLOUD PROFESSIONAL SERVICES MARKET, BY VERTICAL 51 FIGURE 19 BFSI TO BE LARGEST VERTICAL DURING FORECAST PERIOD 51 4.6 CLOUD PROFESSIONAL SERVICES MARKET: REGION-WISE SCENARIO 52 FIGURE 20 ASIA PACIFIC TO EMERGE AS BEST MARKET FOR INVESTMENTS IN NEXT FIVE YEARS 52 5 MARKET OVERVIEW AND INDUSTRY TRENDS 53 5.1 INTRODUCTION 53 5.2 MARKET DYNAMICS 53 FIGURE 21 MARKET DYNAMICS: CLOUD PROFESSIONAL SERVICES MARKET 53 5.2.1 DRIVERS 54 5.2.1.1 Rise in adoption of remote working models after COVID-19 outbreak 54 FIGURE 22 IMPACT OF REMOTE WORK ON CLOUD STRATEGY IN ORGANIZATIONS, 2022 54 5.2.1.2 Increase in focus of enterprises on improving customer experiences 55 5.2.1.3 Accelerated adoption of public cloud services 55 FIGURE 23 ANNUAL PUBLIC CLOUD EXPENDITURE ACROSS ORGANIZATIONS, 2022 55 5.2.2 RESTRAINTS 56 5.2.2.1 Lack of expertise to impact utilization of cloud professional services among enterprises 56 FIGURE 24 SKILLS GAP AMONG CLOUD PROFESSIONALS, 2022 56 5.2.3 OPPORTUNITIES 57 5.2.3.1 Implementation of AI and ML technologies with cloud platforms 57 FIGURE 25 GLOBAL AI ADOPTION RATES, BY KEY COUNTRY, 2022 57 5.2.3.2 Growth in adoption of hybrid cloud strategy to improve agility and reliability 58 FIGURE 26 HYBRID CLOUD UTILIZATION FOR VARIOUS WORKLOADS, 2022 58 5.2.4 CHALLENGES 58 5.2.4.1 Concerns over data security in cloud 58 5.2.4.2 Operational challenges with utilization of multiple clouds 59 FIGURE 27 TOP OPERATIONAL CHALLENGES WHEN UTILIZING MULTIPLE CLOUDS, 2022 59 5.3 CASE STUDY ANALYSIS 60 5.3.1 UK DEPARTMENT FOR WORK AND PENSIONS UTILIZED IBM CONSULTING SERVICES TO DELIVER CLOUD AND IT TRANSFORMATION 60 5.3.2 COVESTRO UTILIZED AWS PROFESSIONAL SERVICES TO TRANSFORM OPERATIONS AND DRIVE MANUFACTURING INNOVATION 60 5.3.3 OTE GROUP UTILIZED CISCO CONSULTING SERVICES TO REDUCE COSTS AND AUTOMATE CUSTOMER PROVISIONING 61 5.3.4 HITACHI VANTARA HELPED EUROSTAR WITH LARGE-SCALE CLOUD MIGRATION 61 5.3.5 RACKSPACE TECHNOLOGY HELPED AURONIX DOUBLE ITS MIGRATION SPEEDS 62 5.4 SUPPLY CHAIN ANALYSIS 62 FIGURE 28 CLOUD PROFESSIONAL SERVICES MARKET: SUPPLY CHAIN 62 5.5 ECOSYSTEM 63 FIGURE 29 CLOUD PROFESSIONAL SERVICES MARKET: ECOSYSTEM 63 5.6 TECHNOLOGICAL ANALYSIS 64 5.6.1 BLOCKCHAIN 64 5.6.2 MACHINE LEARNING 64 5.6.3 INTERNET OF THINGS 64 5.6.4 AUGMENTED REALITY 64 5.6.5 ARTIFICIAL INTELLIGENCE 64 5.7 PRICING ANALYSIS 65 TABLE 3 AWS: PRICING ANALYSIS OF VENDORS IN CLOUD PROFESSIONAL SERVICES MARKET 65 TABLE 4 NETAPP: PRICING ANALYSIS OF VENDORS IN CLOUD PROFESSIONAL SERVICES MARKET 65 5.8 PATENT ANALYSIS 66 FIGURE 30 NUMBER OF PATENTS PUBLISHED, 2012–2022 66 FIGURE 31 TOP FIVE PATENT OWNERS (GLOBAL), 2023 66 TABLE 5 US: TOP TEN PATENT APPLICANTS, 2023 67 TABLE 6 CLOUD PROFESSIONAL SERVICES MARKET: PATENTS, 2015–2021 67 5.9 PORTER’S FIVE FORCES ANALYSIS 68 FIGURE 32 CLOUD PROFESSIONAL SERVICES MARKET: PORTER’S FIVE FORCES ANALYSIS 68 TABLE 7 CLOUD PROFESSIONAL SERVICES MARKET: PORTER’S FIVE FORCES ANALYSIS 68 5.9.1 THREAT OF NEW ENTRANTS 69 5.9.2 THREAT OF SUBSTITUTES 69 5.9.3 BARGAINING POWER OF SUPPLIERS 69 5.9.4 BARGAINING POWER OF BUYERS 69 5.9.5 INTENSITY OF COMPETITIVE RIVALRY 70 5.10 KEY CONFERENCES AND EVENTS 70 TABLE 8 KEY CONFERENCES AND EVENTS IN 2023 & 2024 70 5.11 TARIFF & REGULATORY LANDSCAPE 71 5.11.1 REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 71 TABLE 9 NORTH AMERICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 71 TABLE 10 EUROPE: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 71 TABLE 11 ASIA PACIFIC: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 72 TABLE 12 ROW: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 72 5.12 REGULATIONS 73 5.12.1 NORTH AMERICA 73 5.12.2 EUROPE 74 5.12.3 ASIA PACIFIC 74 5.12.4 MIDDLE EAST & AFRICA 75 5.12.5 LATIN AMERICA 75 5.13 TRENDS/DISRUPTIONS IMPACTING BUYERS 76 FIGURE 33 CLOUD PROFESSIONAL SERVICES MARKET: TRENDS/DISRUPTIONS IMPACTING BUYERS 76 5.14 KEY STAKEHOLDERS & BUYING CRITERIA 77 5.14.1 KEY STAKEHOLDERS IN BUYING PROCESS 77 FIGURE 34 INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR END USERS 77 TABLE 13 INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR END USERS 77 5.14.2 BUYING CRITERIA 78 FIGURE 35 KEY BUYING CRITERIA FOR END USERS 78 TABLE 14 KEY BUYING CRITERIA FOR END USERS 78 6 CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE TYPE 79 6.1 INTRODUCTION 80 6.1.1 SERVICE TYPE: MARKET DRIVERS 80 FIGURE 36 IMPLEMENTATION & MIGRATION SERVICES TO GROW AT HIGHER CAGR DURING FORECAST PERIOD 80 TABLE 15 CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE TYPE, 2019–2022 (USD MILLION) 81 TABLE 16 CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 81 6.2 CONSULTING 81 6.2.1 NEED FOR IMPROVING OPERATIONAL EFFICIENCY AND SECURITY IN CLOUD 81 TABLE 17 CLOUD PROFESSIONAL CONSULTING SERVICES MARKET, BY REGION, 2019–2022 (USD MILLION) 82 TABLE 18 CLOUD PROFESSIONAL CONSULTING SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 82 6.3 INTEGRATION & OPTIMIZATION 82 6.3.1 DEMAND FOR MANAGING DATA, APPLICATIONS, AND INFRASTRUCTURE WITH DIGITALIZATION 82 TABLE 19 CLOUD PROFESSIONAL INTEGRATION & OPTIMIZATION SERVICES MARKET, BY REGION, 2019–2022 (USD MILLION) 83 TABLE 20 CLOUD PROFESSIONAL INTEGRATION & OPTIMIZATION SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 83 6.4 IMPLEMENTATION & MIGRATION 83 6.4.1 NEED TO SIMPLIFY IT INFRASTRUCTURE AND DEAL WITH ONLINE DEMAND AND REMOTE WORKING 83 TABLE 21 CLOUD PROFESSIONAL IMPLEMENTATION & MIGRATION SERVICES MARKET, BY REGION, 2019–2022 (USD MILLION) 84 TABLE 22 CLOUD PROFESSIONAL IMPLEMENTATION & MIGRATION SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 84 6.5 APPLICATION DEVELOPMENT & MODERNIZATION 84 6.5.1 RISE IN DEMAND FOR MOVING APPLICATIONS FROM LEGACY ON-PREMISE SERVERS TO CLOUD 84 TABLE 23 CLOUD PROFESSIONAL APPLICATION DEVELOPMENT & MODERNIZATION SERVICES MARKET, BY REGION, 2019–2022 (USD MILLION) 85 TABLE 24 CLOUD PROFESSIONAL APPLICATION DEVELOPMENT & MODERNIZATION SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 85 7 CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE MODEL 86 7.1 INTRODUCTION 87 7.1.1 SERVICE MODEL: MARKET DRIVERS 87 FIGURE 37 PLATFORM-AS-A-SERVICE SEGMENT TO RECORD HIGHER CAGR DURING FORECAST PERIOD 87 TABLE 25 CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE MODEL, 2019–2022 (USD MILLION) 87 TABLE 26 CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE MODEL, 2023–2028 (USD MILLION) 88 7.2 INFRASTRUCTURE-AS-A-SERVICE 88 7.2.1 PROVIDING LOW-COST INFRASTRUCTURE AND REDUCED TIME TO MARKET 88 TABLE 27 INFRASTRUCTURE-AS-A-SERVICE MARKET, BY REGION, 2019–2022 (USD MILLION) 88 TABLE 28 INFRASTRUCTURE-AS-A-SERVICE MARKET, BY REGION, 2023–2028 (USD MILLION) 89 7.3 PLATFORM-AS-A-SERVICE 89 7.3.1 DEMAND FOR MANAGED INFRASTRUCTURE TO BUILD CLOUD APPLICATIONS 89 TABLE 29 PLATFORM-AS-A-SERVICE MARKET, BY REGION, 2019–2022 (USD MILLION) 89 TABLE 30 PLATFORM-AS-A-SERVICE MARKET, BY REGION, 2023–2028 (USD MILLION) 90 7.4 SOFTWARE-AS-A-SERVICE 90 7.4.1 INCREASING POPULARITY OF CLOUD-BASED SERVICES 90 TABLE 31 SOFTWARE-AS-A-SERVICE MARKET, BY REGION, 2019–2022 (USD MILLION) 90 TABLE 32 SOFTWARE-AS-A-SERVICE MARKET, BY REGION, 2023–2028 (USD MILLION) 91 8 CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL 92 8.1 INTRODUCTION 93 FIGURE 38 PUBLIC CLOUD TO ACCOUNT FOR LARGER MARKET SIZE DURING FORECAST PERIOD 93 8.1.1 DEPLOYMENT MODEL: MARKET DRIVERS 93 TABLE 33 CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 94 TABLE 34 CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 94 8.2 PUBLIC CLOUD 94 8.2.1 LARGE ENTERPRISES’ DEMAND FOR SCALABILITY AND MAINTAINING OPERATIONAL EFFICIENCY 94 TABLE 35 PUBLIC CLOUD PROFESSIONAL SERVICES MARKET, BY REGION, 2019–2022 (USD MILLION) 95 TABLE 36 PUBLIC CLOUD PROFESSIONAL SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 95 8.3 PRIVATE CLOUD 95 8.3.1 PREFERABLE FOR MEETING COMPLIANCE STANDARDS 95 TABLE 37 PRIVATE CLOUD PROFESSIONAL SERVICES MARKET, BY REGION, 2019–2022 (USD MILLION) 96 TABLE 38 PRIVATE CLOUD PROFESSIONAL SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 96 9 CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE 97 9.1 INTRODUCTION 98 9.1.1 ORGANIZATION SIZE: MARKET DRIVERS 98 FIGURE 39 SMALL & MEDIUM-SIZED ENTERPRISES SEGMENT TO GROW AT HIGHER CAGR DURING FORECAST PERIOD 98 TABLE 39 CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 99 TABLE 40 CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 99 9.2 LARGE ENTERPRISES 99 9.2.1 GROWTH IN ADOPTION OF PUBLIC CLOUD SERVICES IN LARGE ORGANIZATIONS 99 TABLE 41 LARGE ENTERPRISES MARKET, BY REGION, 2019–2022 (USD MILLION) 99 TABLE 42 LARGE ENTERPRISES MARKET, BY REGION, 2023–2028 (USD MILLION) 100 9.3 SMALL & MEDIUM-SIZED ENTERPRISES 100 9.3.1 BUSINESS CONTINUITY, AGILITY, AND RESILIENCE TO EXPAND BUSINESS OPERATIONS 100 TABLE 43 SMALL & MEDIUM-SIZED ENTERPRISES MARKET, BY REGION, 2019–2022 (USD MILLION) 100 TABLE 44 SMALL & MEDIUM-SIZED ENTERPRISES MARKET, BY REGION, 2023–2028 (USD MILLION) 101 10 CLOUD PROFESSIONAL SERVICES MARKET, BY VERTICAL 102 10.1 INTRODUCTION 103 10.1.1 VERTICAL: MARKET DRIVERS 103 FIGURE 40 BANKING, FINANCIAL SERVICES, AND INSURANCE SEGMENT TO ACCOUNT FOR LARGEST MARKET IN 2023 104 TABLE 45 CLOUD PROFESSIONAL SERVICES MARKET, BY VERTICAL, 2019–2022 (USD MILLION) 104 TABLE 46 CLOUD PROFESSIONAL SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 105 10.2 BANKING, FINANCIAL SERVICES, AND INSURANCE 105 10.2.1 CENTRALIZED DATA REPOSITORY TO DRIVE INTEGRATED DECISIONS AND RESOLVE CUSTOMER CONCERNS 105 TABLE 47 BFSI VERTICAL MARKET, BY REGION, 2019–2022 (USD MILLION) 105 TABLE 48 BFSI VERTICAL MARKET, BY REGION, 2023–2028 (USD MILLION) 106 10.3 RETAIL & CONSUMER GOODS 106 10.3.1 DESIRE TO ENHANCE CUSTOMER EXPERIENCE 106 TABLE 49 RETAIL & CONSUMER GOODS VERTICAL MARKET, BY REGION, 2019–2022 (USD MILLION) 106 TABLE 50 RETAIL & CONSUMER GOODS VERTICAL MARKET, BY REGION, 2023–2028 (USD MILLION) 107 10.4 IT & ITES 107 10.4.1 DIGITALIZATION TO MEET GROWING CUSTOMER DEMAND 107 TABLE 51 IT & ITES VERTICAL MARKET, BY REGION, 2019–2022 (USD MILLION) 107 TABLE 52 IT & ITES VERTICAL MARKET, BY REGION, 2023–2028 (USD MILLION) 108 10.5 TELECOMMUNICATIONS 108 10.5.1 GROWTH IN NEED FOR PROVIDING SECURITY AND CONNECTIVITY 108 TABLE 53 TELECOMMUNICATIONS VERTICAL MARKET, BY REGION, 2019–2022 (USD MILLION) 108 TABLE 54 TELECOMMUNICATIONS VERTICAL MARKET, BY REGION, 2023–2028 (USD MILLION) 109 10.6 HEALTHCARE & LIFE SCIENCES 109 10.6.1 SECURITY FOR PATIENT DATA 109 TABLE 55 HEALTHCARE & LIFE SCIENCES VERTICAL MARKET, BY REGION, 2019–2022 (USD MILLION) 109 TABLE 56 HEALTHCARE & LIFE SCIENCES VERTICAL MARKET, BY REGION, 2023–2028 (USD MILLION) 110 10.7 MANUFACTURING 110 10.7.1 DEMAND FOR FASTER DELIVERY AND PRODUCTION WITH INCREASE IN MANUFACTURING UNITS 110 TABLE 57 MANUFACTURING VERTICAL MARKET, BY REGION, 2019–2022 (USD MILLION) 110 TABLE 58 MANUFACTURING VERTICAL MARKET, BY REGION, 2023–2028 (USD MILLION) 111 10.8 ENERGY & UTILITIES 111 10.8.1 NEED TO REDUCE RISK OF DOWNTIME OF BUSINESS PROCESSES 111 TABLE 59 ENERGY & UTILITIES VERTICAL MARKET, BY REGION, 2019–2022 (USD MILLION) 111 TABLE 60 ENERGY & UTILITIES VERTICAL MARKET, BY REGION, 2023–2028 (USD MILLION) 112 10.9 GOVERNMENT & DEFENSE 112 10.9.1 IT MODERNIZATION AMONG LOCAL AND REGIONAL GOVERNMENT ORGANIZATIONS 112 TABLE 61 GOVERNMENT & DEFENSE VERTICAL MARKET, BY REGION, 2019–2022 (USD MILLION) 112 TABLE 62 GOVERNMENT & DEFENSE VERTICAL MARKET, BY REGION, 2023–2028 (USD MILLION) 113 10.10 OTHER VERTICALS 113 TABLE 63 OTHER VERTICALS MARKET, BY REGION, 2019–2022 (USD MILLION) 113 TABLE 64 OTHER VERTICALS MARKET, BY REGION, 2023–2028 (USD MILLION) 114 11 CLOUD PROFESSIONAL SERVICES MARKET, BY REGION 115 11.1 INTRODUCTION 116 FIGURE 41 NORTH AMERICA TO BE LARGEST MARKET DURING FORECAST PERIOD 116 TABLE 65 CLOUD PROFESSIONAL SERVICES MARKET, BY REGION, 2019–2022 (USD MILLION) 116 TABLE 66 CLOUD PROFESSIONAL SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 117 11.2 NORTH AMERICA 117 TABLE 67 NORTH AMERICA: PESTLE ANALYSIS 117 11.2.1 NORTH AMERICA: MARKET DRIVERS 119 11.2.2 NORTH AMERICA: RECESSION IMPACT 119 FIGURE 42 NORTH AMERICA: MARKET SNAPSHOT 120 TABLE 68 NORTH AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE TYPE, 2019–2022 (USD MILLION) 120 TABLE 69 NORTH AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 121 TABLE 70 NORTH AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE MODEL, 2019–2022 (USD MILLION) 121 TABLE 71 NORTH AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE MODEL, 2023–2028 (USD MILLION) 121 TABLE 72 NORTH AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 121 TABLE 73 NORTH AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 122 TABLE 74 NORTH AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 122 TABLE 75 NORTH AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 122 TABLE 76 NORTH AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY VERTICAL, 2019–2022 (USD MILLION) 123 TABLE 77 NORTH AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 123 TABLE 78 NORTH AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY COUNTRY, 2019–2022 (USD MILLION) 123 TABLE 79 NORTH AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 124 11.2.3 US 124 TABLE 80 US: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 124 TABLE 81 US: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 125 TABLE 82 US: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 125 TABLE 83 US: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 125 11.2.4 CANADA 125 TABLE 84 CANADA: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 126 TABLE 85 CANADA: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 126 TABLE 86 CANADA: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 126 TABLE 87 CANADA: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 126 11.3 EUROPE 127 TABLE 88 EUROPE: PESTLE ANALYSIS 127 11.3.1 EUROPE: MARKET DRIVERS 128 11.3.2 EUROPE: RECESSION IMPACT 129 TABLE 89 EUROPE: CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE TYPE, 2019–2022 (USD MILLION) 129 TABLE 90 EUROPE: CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 129 TABLE 91 EUROPE: CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE MODEL, 2019–2022 (USD MILLION) 130 TABLE 92 EUROPE: CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE MODEL, 2023–2028 (USD MILLION) 130 TABLE 93 EUROPE: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 130 TABLE 94 EUROPE: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 130 TABLE 95 EUROPE: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 131 TABLE 96 EUROPE: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 131 TABLE 97 EUROPE: CLOUD PROFESSIONAL SERVICES MARKET, BY VERTICAL, 2019–2022 (USD MILLION) 131 TABLE 98 EUROPE: CLOUD PROFESSIONAL SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 132 TABLE 99 EUROPE: CLOUD PROFESSIONAL SERVICES MARKET, BY COUNTRY, 2019–2022 (USD MILLION) 132 TABLE 100 EUROPE: CLOUD PROFESSIONAL SERVICES MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 133 11.3.3 UK 133 TABLE 101 UK: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 133 TABLE 102 UK: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 134 TABLE 103 UK: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 134 TABLE 104 UK: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 134 11.3.4 GERMANY 134 TABLE 105 GERMANY: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 135 TABLE 106 GERMANY: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 135 TABLE 107 GERMANY: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 135 TABLE 108 GERMANY: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 135 11.3.5 FRANCE 136 TABLE 109 FRANCE: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 136 TABLE 110 FRANCE: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 136 TABLE 111 FRANCE: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 136 TABLE 112 FRANCE: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 137 11.3.6 CENTRAL & EASTERN EUROPE 137 TABLE 113 CENTRAL & EASTERN EUROPE: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 137 TABLE 114 CENTRAL & EASTERN EUROPE: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 137 TABLE 115 CENTRAL & EASTERN EUROPE: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 138 TABLE 116 CENTRAL & EASTERN EUROPE: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 138 11.3.7 REST OF EUROPE 138 TABLE 117 REST OF EUROPE: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 138 TABLE 118 REST OF EUROPE: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 139 TABLE 119 REST OF EUROPE: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 139 TABLE 120 REST OF EUROPE: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 139 11.4 ASIA PACIFIC 139 TABLE 121 ASIA PACIFIC: PESTLE ANALYSIS 140 11.4.1 ASIA PACIFIC: MARKET DRIVERS 142 11.4.2 ASIA PACIFIC: RECESSION IMPACT 142 FIGURE 43 ASIA PACIFIC: MARKET SNAPSHOT 143 TABLE 122 ASIA PACIFIC: CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE TYPE, 2019–2022 (USD MILLION) 143 TABLE 123 ASIA PACIFIC: CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 144 TABLE 124 ASIA PACIFIC: CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE MODEL, 2019–2022 (USD MILLION) 144 TABLE 125 ASIA PACIFIC: CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE MODEL, 2023–2028 (USD MILLION) 144 TABLE 126 ASIA PACIFIC: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 144 TABLE 127 ASIA PACIFIC: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 145 TABLE 128 ASIA PACIFIC: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 145 TABLE 129 ASIA PACIFIC: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 145 TABLE 130 ASIA PACIFIC: CLOUD PROFESSIONAL SERVICES MARKET, BY VERTICAL, 2019–2022 (USD MILLION) 145 TABLE 131 ASIA PACIFIC: CLOUD PROFESSIONAL SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 146 TABLE 132 ASIA PACIFIC: CLOUD PROFESSIONAL SERVICES MARKET, BY COUNTRY, 2019–2022 (USD MILLION) 146 TABLE 133 ASIA PACIFIC: CLOUD PROFESSIONAL SERVICES MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 146 11.4.3 CHINA 147 TABLE 134 CHINA: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 147 TABLE 135 CHINA: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 147 TABLE 136 CHINA: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 147 TABLE 137 CHINA: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 148 11.4.4 JAPAN 148 TABLE 138 JAPAN: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 148 TABLE 139 JAPAN: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 148 TABLE 140 JAPAN: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 149 TABLE 141 JAPAN: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 149 11.4.5 INDIA 149 TABLE 142 INDIA: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 149 TABLE 143 INDIA: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 150 TABLE 144 INDIA: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 150 TABLE 145 INDIA: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 150 11.4.6 REST OF ASIA PACIFIC 150 TABLE 146 REST OF ASIA PACIFIC: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 151 TABLE 147 REST OF ASIA PACIFIC: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 151 TABLE 148 REST OF ASIA PACIFIC: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 151 TABLE 149 REST OF ASIA PACIFIC: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 151 11.5 MIDDLE EAST & AFRICA 152 TABLE 150 MIDDLE EAST & AFRICA: PESTLE ANALYSIS 152 11.5.1 MIDDLE EAST & AFRICA: MARKET DRIVERS 153 11.5.2 MIDDLE EAST & AFRICA: RECESSION IMPACT 154 TABLE 151 MIDDLE EAST & AFRICA: CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE TYPE, 2019–2022 (USD MILLION) 154 TABLE 152 MIDDLE EAST & AFRICA: CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 154 TABLE 153 MIDDLE EAST & AFRICA: CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE MODEL, 2019–2022 (USD MILLION) 155 TABLE 154 MIDDLE EAST & AFRICA: CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE MODEL, 2023–2028 (USD MILLION) 155 TABLE 155 MIDDLE EAST & AFRICA: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 155 TABLE 156 MIDDLE EAST & AFRICA: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 155 TABLE 157 MIDDLE EAST & AFRICA: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 156 TABLE 158 MIDDLE EAST & AFRICA: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 156 TABLE 159 MIDDLE EAST & AFRICA: CLOUD PROFESSIONAL SERVICES MARKET, BY VERTICAL, 2019–2022 (USD MILLION) 156 TABLE 160 MIDDLE EAST & AFRICA: CLOUD PROFESSIONAL SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 157 TABLE 161 MIDDLE EAST & AFRICA: CLOUD PROFESSIONAL SERVICES MARKET, BY COUNTRY, 2019–2022 (USD MILLION) 157 TABLE 162 MIDDLE EAST & AFRICA: CLOUD PROFESSIONAL SERVICES MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 157 11.5.3 SAUDI ARABIA 158 TABLE 163 SAUDI ARABIA: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 158 TABLE 164 SAUDI ARABIA: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 158 TABLE 165 SAUDI ARABIA: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 158 TABLE 166 SAUDI ARABIA: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 159 11.5.4 REST OF THE MIDDLE EAST & AFRICA 159 TABLE 167 REST OF THE MIDDLE EAST & AFRICA: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 159 TABLE 168 REST OF THE MIDDLE EAST & AFRICA: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 159 TABLE 169 REST OF THE MIDDLE EAST & AFRICA: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 160 TABLE 170 REST OF THE MIDDLE EAST & AFRICA: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 160 11.6 LATIN AMERICA 160 TABLE 171 LATIN AMERICA: PESTLE ANALYSIS 160 11.6.1 LATIN AMERICA: MARKET DRIVERS 161 11.6.2 LATIN AMERICA: RECESSION IMPACT 162 TABLE 172 LATIN AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE TYPE, 2019–2022 (USD MILLION) 162 TABLE 173 LATIN AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 162 TABLE 174 LATIN AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE MODEL, 2019–2022 (USD MILLION) 163 TABLE 175 LATIN AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE MODEL, 2023–2028 (USD MILLION) 163 TABLE 176 LATIN AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 163 TABLE 177 LATIN AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 163 TABLE 178 LATIN AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 164 TABLE 179 LATIN AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 164 TABLE 180 LATIN AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY VERTICAL, 2019–2022 (USD MILLION) 164 TABLE 181 LATIN AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 165 TABLE 182 LATIN AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY COUNTRY, 2019–2022 (USD MILLION) 165 TABLE 183 LATIN AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 165 11.6.3 BRAZIL 166 TABLE 184 BRAZIL: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 166 TABLE 185 BRAZIL: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 166 TABLE 186 BRAZIL: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 166 TABLE 187 BRAZIL: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 167 11.6.4 MEXICO 167 TABLE 188 MEXICO: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 167 TABLE 189 MEXICO: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 167 TABLE 190 MEXICO: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 168 TABLE 191 MEXICO: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 168 11.6.5 REST OF LATIN AMERICA 168 TABLE 192 REST OF LATIN AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 168 TABLE 193 REST OF LATIN AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 168 TABLE 194 REST OF LATIN AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 169 TABLE 195 REST OF LATIN AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 169 12 COMPETITIVE LANDSCAPE 170 12.1 OVERVIEW 170 12.2 MARKET EVALUATION FRAMEWORK 170 12.3 KEY PLAYER STRATEGIES 170 TABLE 196 OVERVIEW OF STRATEGIES ADOPTED BY KEY CLOUD PROFESSIONAL SERVICE VENDORS 170 12.4 REVENUE ANALYSIS 172 FIGURE 44 HISTORICAL FOUR-YEAR REVENUE ANALYSIS OF LEADING PLAYERS, 2020–2022 (USD BILLION) 172 12.5 MARKET SHARE ANALYSIS 173 FIGURE 45 CLOUD PROFESSIONAL SERVICES MARKET SHARE ANALYSIS, 2022 173 TABLE 197 CLOUD PROFESSIONAL SERVICES MARKET: DEGREE OF COMPETITION 174 12.6 COMPANY EVALUATION QUADRANT 175 FIGURE 46 COMPANY EVALUATION QUADRANT: CRITERIA WEIGHTAGE 175 12.6.1 STARS 175 12.6.2 EMERGING LEADERS 175 12.6.3 PERVASIVE PLAYERS 175 12.6.4 PARTICIPANTS 176 FIGURE 47 CLOUD PROFESSIONAL SERVICES MARKET: KEY COMPANY EVALUATION QUADRANT, 2022 176 12.6.5 COMPANY PRODUCT FOOTPRINT ANALYSIS 176 TABLE 198 GLOBAL COMPANY FOOTPRINT 177 FIGURE 48 RANKING OF KEY PLAYERS IN CLOUD PROFESSIONAL SERVICES MARKET, 2022 178 12.7 STARTUP/SME EVALUATION QUADRANT 178 FIGURE 49 STARTUP/SME EVALUATION QUADRANT: CRITERIA WEIGHTAGE 178 12.7.1 PROGRESSIVE COMPANIES 179 12.7.2 RESPONSIVE COMPANIES 179 12.7.3 DYNAMIC COMPANIES 179 12.7.4 STARTING BLOCKS 179 FIGURE 50 CLOUD PROFESSIONAL SERVICES MARKET: STARTUP/SME COMPANY EVALUATION QUADRANT, 2022 180 12.7.5 COMPETITIVE BENCHMARKING 181 TABLE 199 CLOUD PROFESSIONAL SERVICES MARKET: DETAILED LIST OF KEY STARTUPS/SMES 181 TABLE 200 STARTUP/SME FOOTPRINT 182 12.8 COMPETITIVE SCENARIO 182 12.8.1 PRODUCT LAUNCHES & ENHANCEMENTS 182 TABLE 201 PRODUCT LAUNCHES & ENHANCEMENTS, MAY 2020–DECEMBER 2022 183 12.8.2 DEALS 185 TABLE 202 DEALS, APRIL 2020–FEBRUARY 2023 185 12.8.3 OTHER DEVELOPMENTS 192 TABLE 203 OTHER DEVELOPMENTS, APRIL 2022–DECEMBER 2022 192
SummaryThe global Cloud Professional Services market is projected to grow from USD 25.6 billion in 2023 to USD 55.3 billion by 2028, at a Compound Annual Growth Rate (CAGR) of 16.6% during the forecast period. Cloud plays an integral role in helping enterprises to sustain despite lockdown scenarios and IT infrastructure inconsistencies, enabling them to innovate faster thereby enhancing speed to market, agility, and responsiveness. As per the EY-NASSCOM cloud survey 2022 , 67% of the large enterprises accelerated cloud adoption, 39% of medium-sized companies and 38% of small companies embarked on their cloud journey. In addition, there is an increased openness to adopt hybrid and public cloud models with 68% of the small enterprises preferring public cloud owing to its cost advantages. Table of Contents1 INTRODUCTION 251.1 STUDY OBJECTIVES 25 1.2 MARKET DEFINITION 25 1.2.1 INCLUSIONS AND EXCLUSIONS 26 1.3 MARKET SCOPE 26 1.3.1 MARKET SEGMENTATION 27 1.3.2 REGIONS COVERED 27 1.3.3 YEARS CONSIDERED 28 1.4 CURRENCY 28 TABLE 1 USD EXCHANGE RATE, 2015–2022 29 1.5 STAKEHOLDERS 29 1.6 SUMMARY OF CHANGES 29 2 RESEARCH METHODOLOGY 31 2.1 RESEARCH DATA 31 FIGURE 1 CLOUD PROFESSIONAL SERVICES MARKET: RESEARCH DESIGN 32 2.1.1 SECONDARY DATA 32 2.1.2 PRIMARY DATA 33 2.1.2.1 Breakup of primary profiles 34 FIGURE 2 BREAKUP OF PRIMARY INTERVIEWS: BY COMPANY TYPE, DESIGNATION, AND REGION 34 2.1.2.2 Key industry insights 34 2.2 DATA TRIANGULATION 35 2.3 MARKET SIZE ESTIMATION 36 FIGURE 3 CLOUD PROFESSIONAL SERVICES MARKET: TOP-DOWN AND BOTTOM-UP APPROACHES 36 FIGURE 4 APPROACH 1 (SUPPLY SIDE): REVENUE FROM CLOUD PROFESSIONAL SERVICE VENDORS 37 FIGURE 5 BOTTOM-UP APPROACH (SUPPLY SIDE): COLLECTIVE REVENUE OF CLOUD PROFESSIONAL SERVICE VENDORS 38 FIGURE 6 CAGR PROJECTIONS FROM SUPPLY SIDE 39 FIGURE 7 APPROACH 2 (BOTTOM-UP): REVENUE GENERATED BY CLOUD PROFESSIONAL SERVICE VENDORS FROM EACH SERVICE TYPE 40 FIGURE 8 APPROACH 2 (DEMAND SIDE): REVENUE GENERATED FROM DIFFERENT VERTICALS 40 2.4 MARKET FORECAST 41 TABLE 2 FACTOR ANALYSIS 41 2.5 RESEARCH ASSUMPTIONS 42 2.6 LIMITATIONS 43 3 EXECUTIVE SUMMARY 44 FIGURE 9 FASTEST-GROWING SEGMENTS IN CLOUD PROFESSIONAL SERVICES MARKET, 2023–2028 45 FIGURE 10 IMPLEMENTATION & MIGRATION SERVICES TO EXHIBIT HIGHEST CAGR DURING FORECAST PERIOD 46 FIGURE 11 SAAS TO ACCOUNT FOR LARGER IMPLEMENTATION OF CLOUD PROFESSIONAL SERVICES DURING FORECAST PERIOD 46 FIGURE 12 SMES TO WITNESS HIGHER GROWTH DURING FORECAST PERIOD 47 FIGURE 13 BFSI VERTICAL TO BE LARGEST END MARKET DURING FORECAST PERIOD 47 FIGURE 14 NORTH AMERICA TO BE LARGEST MARKET DURING FORECAST PERIOD 48 4 PREMIUM INSIGHTS 49 4.1 OVERVIEW OF CLOUD PROFESSIONAL SERVICES MARKET 49 FIGURE 15 NEED TO ENHANCE OPERATIONAL EFFICIENCY TO BOOST GROWTH OF CLOUD PROFESSIONAL SERVICES MARKET 49 4.2 CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE TYPE 50 FIGURE 16 CONSULTING SERVICES TO ACCOUNT FOR LARGEST MARKET SHARE DURING FORECAST PERIOD 50 4.3 CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE MODEL 50 FIGURE 17 SAAS SERVICE MODEL TO ACCOUNT FOR LARGEST MARKET DURING FORECAST PERIOD 50 4.4 CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE 51 FIGURE 18 LARGE ENTERPRISES TO ACCOUNT FOR LARGER MARKET ADOPTION DURING FORECAST PERIOD 51 4.5 CLOUD PROFESSIONAL SERVICES MARKET, BY VERTICAL 51 FIGURE 19 BFSI TO BE LARGEST VERTICAL DURING FORECAST PERIOD 51 4.6 CLOUD PROFESSIONAL SERVICES MARKET: REGION-WISE SCENARIO 52 FIGURE 20 ASIA PACIFIC TO EMERGE AS BEST MARKET FOR INVESTMENTS IN NEXT FIVE YEARS 52 5 MARKET OVERVIEW AND INDUSTRY TRENDS 53 5.1 INTRODUCTION 53 5.2 MARKET DYNAMICS 53 FIGURE 21 MARKET DYNAMICS: CLOUD PROFESSIONAL SERVICES MARKET 53 5.2.1 DRIVERS 54 5.2.1.1 Rise in adoption of remote working models after COVID-19 outbreak 54 FIGURE 22 IMPACT OF REMOTE WORK ON CLOUD STRATEGY IN ORGANIZATIONS, 2022 54 5.2.1.2 Increase in focus of enterprises on improving customer experiences 55 5.2.1.3 Accelerated adoption of public cloud services 55 FIGURE 23 ANNUAL PUBLIC CLOUD EXPENDITURE ACROSS ORGANIZATIONS, 2022 55 5.2.2 RESTRAINTS 56 5.2.2.1 Lack of expertise to impact utilization of cloud professional services among enterprises 56 FIGURE 24 SKILLS GAP AMONG CLOUD PROFESSIONALS, 2022 56 5.2.3 OPPORTUNITIES 57 5.2.3.1 Implementation of AI and ML technologies with cloud platforms 57 FIGURE 25 GLOBAL AI ADOPTION RATES, BY KEY COUNTRY, 2022 57 5.2.3.2 Growth in adoption of hybrid cloud strategy to improve agility and reliability 58 FIGURE 26 HYBRID CLOUD UTILIZATION FOR VARIOUS WORKLOADS, 2022 58 5.2.4 CHALLENGES 58 5.2.4.1 Concerns over data security in cloud 58 5.2.4.2 Operational challenges with utilization of multiple clouds 59 FIGURE 27 TOP OPERATIONAL CHALLENGES WHEN UTILIZING MULTIPLE CLOUDS, 2022 59 5.3 CASE STUDY ANALYSIS 60 5.3.1 UK DEPARTMENT FOR WORK AND PENSIONS UTILIZED IBM CONSULTING SERVICES TO DELIVER CLOUD AND IT TRANSFORMATION 60 5.3.2 COVESTRO UTILIZED AWS PROFESSIONAL SERVICES TO TRANSFORM OPERATIONS AND DRIVE MANUFACTURING INNOVATION 60 5.3.3 OTE GROUP UTILIZED CISCO CONSULTING SERVICES TO REDUCE COSTS AND AUTOMATE CUSTOMER PROVISIONING 61 5.3.4 HITACHI VANTARA HELPED EUROSTAR WITH LARGE-SCALE CLOUD MIGRATION 61 5.3.5 RACKSPACE TECHNOLOGY HELPED AURONIX DOUBLE ITS MIGRATION SPEEDS 62 5.4 SUPPLY CHAIN ANALYSIS 62 FIGURE 28 CLOUD PROFESSIONAL SERVICES MARKET: SUPPLY CHAIN 62 5.5 ECOSYSTEM 63 FIGURE 29 CLOUD PROFESSIONAL SERVICES MARKET: ECOSYSTEM 63 5.6 TECHNOLOGICAL ANALYSIS 64 5.6.1 BLOCKCHAIN 64 5.6.2 MACHINE LEARNING 64 5.6.3 INTERNET OF THINGS 64 5.6.4 AUGMENTED REALITY 64 5.6.5 ARTIFICIAL INTELLIGENCE 64 5.7 PRICING ANALYSIS 65 TABLE 3 AWS: PRICING ANALYSIS OF VENDORS IN CLOUD PROFESSIONAL SERVICES MARKET 65 TABLE 4 NETAPP: PRICING ANALYSIS OF VENDORS IN CLOUD PROFESSIONAL SERVICES MARKET 65 5.8 PATENT ANALYSIS 66 FIGURE 30 NUMBER OF PATENTS PUBLISHED, 2012–2022 66 FIGURE 31 TOP FIVE PATENT OWNERS (GLOBAL), 2023 66 TABLE 5 US: TOP TEN PATENT APPLICANTS, 2023 67 TABLE 6 CLOUD PROFESSIONAL SERVICES MARKET: PATENTS, 2015–2021 67 5.9 PORTER’S FIVE FORCES ANALYSIS 68 FIGURE 32 CLOUD PROFESSIONAL SERVICES MARKET: PORTER’S FIVE FORCES ANALYSIS 68 TABLE 7 CLOUD PROFESSIONAL SERVICES MARKET: PORTER’S FIVE FORCES ANALYSIS 68 5.9.1 THREAT OF NEW ENTRANTS 69 5.9.2 THREAT OF SUBSTITUTES 69 5.9.3 BARGAINING POWER OF SUPPLIERS 69 5.9.4 BARGAINING POWER OF BUYERS 69 5.9.5 INTENSITY OF COMPETITIVE RIVALRY 70 5.10 KEY CONFERENCES AND EVENTS 70 TABLE 8 KEY CONFERENCES AND EVENTS IN 2023 & 2024 70 5.11 TARIFF & REGULATORY LANDSCAPE 71 5.11.1 REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 71 TABLE 9 NORTH AMERICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 71 TABLE 10 EUROPE: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 71 TABLE 11 ASIA PACIFIC: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 72 TABLE 12 ROW: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 72 5.12 REGULATIONS 73 5.12.1 NORTH AMERICA 73 5.12.2 EUROPE 74 5.12.3 ASIA PACIFIC 74 5.12.4 MIDDLE EAST & AFRICA 75 5.12.5 LATIN AMERICA 75 5.13 TRENDS/DISRUPTIONS IMPACTING BUYERS 76 FIGURE 33 CLOUD PROFESSIONAL SERVICES MARKET: TRENDS/DISRUPTIONS IMPACTING BUYERS 76 5.14 KEY STAKEHOLDERS & BUYING CRITERIA 77 5.14.1 KEY STAKEHOLDERS IN BUYING PROCESS 77 FIGURE 34 INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR END USERS 77 TABLE 13 INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR END USERS 77 5.14.2 BUYING CRITERIA 78 FIGURE 35 KEY BUYING CRITERIA FOR END USERS 78 TABLE 14 KEY BUYING CRITERIA FOR END USERS 78 6 CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE TYPE 79 6.1 INTRODUCTION 80 6.1.1 SERVICE TYPE: MARKET DRIVERS 80 FIGURE 36 IMPLEMENTATION & MIGRATION SERVICES TO GROW AT HIGHER CAGR DURING FORECAST PERIOD 80 TABLE 15 CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE TYPE, 2019–2022 (USD MILLION) 81 TABLE 16 CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 81 6.2 CONSULTING 81 6.2.1 NEED FOR IMPROVING OPERATIONAL EFFICIENCY AND SECURITY IN CLOUD 81 TABLE 17 CLOUD PROFESSIONAL CONSULTING SERVICES MARKET, BY REGION, 2019–2022 (USD MILLION) 82 TABLE 18 CLOUD PROFESSIONAL CONSULTING SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 82 6.3 INTEGRATION & OPTIMIZATION 82 6.3.1 DEMAND FOR MANAGING DATA, APPLICATIONS, AND INFRASTRUCTURE WITH DIGITALIZATION 82 TABLE 19 CLOUD PROFESSIONAL INTEGRATION & OPTIMIZATION SERVICES MARKET, BY REGION, 2019–2022 (USD MILLION) 83 TABLE 20 CLOUD PROFESSIONAL INTEGRATION & OPTIMIZATION SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 83 6.4 IMPLEMENTATION & MIGRATION 83 6.4.1 NEED TO SIMPLIFY IT INFRASTRUCTURE AND DEAL WITH ONLINE DEMAND AND REMOTE WORKING 83 TABLE 21 CLOUD PROFESSIONAL IMPLEMENTATION & MIGRATION SERVICES MARKET, BY REGION, 2019–2022 (USD MILLION) 84 TABLE 22 CLOUD PROFESSIONAL IMPLEMENTATION & MIGRATION SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 84 6.5 APPLICATION DEVELOPMENT & MODERNIZATION 84 6.5.1 RISE IN DEMAND FOR MOVING APPLICATIONS FROM LEGACY ON-PREMISE SERVERS TO CLOUD 84 TABLE 23 CLOUD PROFESSIONAL APPLICATION DEVELOPMENT & MODERNIZATION SERVICES MARKET, BY REGION, 2019–2022 (USD MILLION) 85 TABLE 24 CLOUD PROFESSIONAL APPLICATION DEVELOPMENT & MODERNIZATION SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 85 7 CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE MODEL 86 7.1 INTRODUCTION 87 7.1.1 SERVICE MODEL: MARKET DRIVERS 87 FIGURE 37 PLATFORM-AS-A-SERVICE SEGMENT TO RECORD HIGHER CAGR DURING FORECAST PERIOD 87 TABLE 25 CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE MODEL, 2019–2022 (USD MILLION) 87 TABLE 26 CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE MODEL, 2023–2028 (USD MILLION) 88 7.2 INFRASTRUCTURE-AS-A-SERVICE 88 7.2.1 PROVIDING LOW-COST INFRASTRUCTURE AND REDUCED TIME TO MARKET 88 TABLE 27 INFRASTRUCTURE-AS-A-SERVICE MARKET, BY REGION, 2019–2022 (USD MILLION) 88 TABLE 28 INFRASTRUCTURE-AS-A-SERVICE MARKET, BY REGION, 2023–2028 (USD MILLION) 89 7.3 PLATFORM-AS-A-SERVICE 89 7.3.1 DEMAND FOR MANAGED INFRASTRUCTURE TO BUILD CLOUD APPLICATIONS 89 TABLE 29 PLATFORM-AS-A-SERVICE MARKET, BY REGION, 2019–2022 (USD MILLION) 89 TABLE 30 PLATFORM-AS-A-SERVICE MARKET, BY REGION, 2023–2028 (USD MILLION) 90 7.4 SOFTWARE-AS-A-SERVICE 90 7.4.1 INCREASING POPULARITY OF CLOUD-BASED SERVICES 90 TABLE 31 SOFTWARE-AS-A-SERVICE MARKET, BY REGION, 2019–2022 (USD MILLION) 90 TABLE 32 SOFTWARE-AS-A-SERVICE MARKET, BY REGION, 2023–2028 (USD MILLION) 91 8 CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL 92 8.1 INTRODUCTION 93 FIGURE 38 PUBLIC CLOUD TO ACCOUNT FOR LARGER MARKET SIZE DURING FORECAST PERIOD 93 8.1.1 DEPLOYMENT MODEL: MARKET DRIVERS 93 TABLE 33 CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 94 TABLE 34 CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 94 8.2 PUBLIC CLOUD 94 8.2.1 LARGE ENTERPRISES’ DEMAND FOR SCALABILITY AND MAINTAINING OPERATIONAL EFFICIENCY 94 TABLE 35 PUBLIC CLOUD PROFESSIONAL SERVICES MARKET, BY REGION, 2019–2022 (USD MILLION) 95 TABLE 36 PUBLIC CLOUD PROFESSIONAL SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 95 8.3 PRIVATE CLOUD 95 8.3.1 PREFERABLE FOR MEETING COMPLIANCE STANDARDS 95 TABLE 37 PRIVATE CLOUD PROFESSIONAL SERVICES MARKET, BY REGION, 2019–2022 (USD MILLION) 96 TABLE 38 PRIVATE CLOUD PROFESSIONAL SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 96 9 CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE 97 9.1 INTRODUCTION 98 9.1.1 ORGANIZATION SIZE: MARKET DRIVERS 98 FIGURE 39 SMALL & MEDIUM-SIZED ENTERPRISES SEGMENT TO GROW AT HIGHER CAGR DURING FORECAST PERIOD 98 TABLE 39 CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 99 TABLE 40 CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 99 9.2 LARGE ENTERPRISES 99 9.2.1 GROWTH IN ADOPTION OF PUBLIC CLOUD SERVICES IN LARGE ORGANIZATIONS 99 TABLE 41 LARGE ENTERPRISES MARKET, BY REGION, 2019–2022 (USD MILLION) 99 TABLE 42 LARGE ENTERPRISES MARKET, BY REGION, 2023–2028 (USD MILLION) 100 9.3 SMALL & MEDIUM-SIZED ENTERPRISES 100 9.3.1 BUSINESS CONTINUITY, AGILITY, AND RESILIENCE TO EXPAND BUSINESS OPERATIONS 100 TABLE 43 SMALL & MEDIUM-SIZED ENTERPRISES MARKET, BY REGION, 2019–2022 (USD MILLION) 100 TABLE 44 SMALL & MEDIUM-SIZED ENTERPRISES MARKET, BY REGION, 2023–2028 (USD MILLION) 101 10 CLOUD PROFESSIONAL SERVICES MARKET, BY VERTICAL 102 10.1 INTRODUCTION 103 10.1.1 VERTICAL: MARKET DRIVERS 103 FIGURE 40 BANKING, FINANCIAL SERVICES, AND INSURANCE SEGMENT TO ACCOUNT FOR LARGEST MARKET IN 2023 104 TABLE 45 CLOUD PROFESSIONAL SERVICES MARKET, BY VERTICAL, 2019–2022 (USD MILLION) 104 TABLE 46 CLOUD PROFESSIONAL SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 105 10.2 BANKING, FINANCIAL SERVICES, AND INSURANCE 105 10.2.1 CENTRALIZED DATA REPOSITORY TO DRIVE INTEGRATED DECISIONS AND RESOLVE CUSTOMER CONCERNS 105 TABLE 47 BFSI VERTICAL MARKET, BY REGION, 2019–2022 (USD MILLION) 105 TABLE 48 BFSI VERTICAL MARKET, BY REGION, 2023–2028 (USD MILLION) 106 10.3 RETAIL & CONSUMER GOODS 106 10.3.1 DESIRE TO ENHANCE CUSTOMER EXPERIENCE 106 TABLE 49 RETAIL & CONSUMER GOODS VERTICAL MARKET, BY REGION, 2019–2022 (USD MILLION) 106 TABLE 50 RETAIL & CONSUMER GOODS VERTICAL MARKET, BY REGION, 2023–2028 (USD MILLION) 107 10.4 IT & ITES 107 10.4.1 DIGITALIZATION TO MEET GROWING CUSTOMER DEMAND 107 TABLE 51 IT & ITES VERTICAL MARKET, BY REGION, 2019–2022 (USD MILLION) 107 TABLE 52 IT & ITES VERTICAL MARKET, BY REGION, 2023–2028 (USD MILLION) 108 10.5 TELECOMMUNICATIONS 108 10.5.1 GROWTH IN NEED FOR PROVIDING SECURITY AND CONNECTIVITY 108 TABLE 53 TELECOMMUNICATIONS VERTICAL MARKET, BY REGION, 2019–2022 (USD MILLION) 108 TABLE 54 TELECOMMUNICATIONS VERTICAL MARKET, BY REGION, 2023–2028 (USD MILLION) 109 10.6 HEALTHCARE & LIFE SCIENCES 109 10.6.1 SECURITY FOR PATIENT DATA 109 TABLE 55 HEALTHCARE & LIFE SCIENCES VERTICAL MARKET, BY REGION, 2019–2022 (USD MILLION) 109 TABLE 56 HEALTHCARE & LIFE SCIENCES VERTICAL MARKET, BY REGION, 2023–2028 (USD MILLION) 110 10.7 MANUFACTURING 110 10.7.1 DEMAND FOR FASTER DELIVERY AND PRODUCTION WITH INCREASE IN MANUFACTURING UNITS 110 TABLE 57 MANUFACTURING VERTICAL MARKET, BY REGION, 2019–2022 (USD MILLION) 110 TABLE 58 MANUFACTURING VERTICAL MARKET, BY REGION, 2023–2028 (USD MILLION) 111 10.8 ENERGY & UTILITIES 111 10.8.1 NEED TO REDUCE RISK OF DOWNTIME OF BUSINESS PROCESSES 111 TABLE 59 ENERGY & UTILITIES VERTICAL MARKET, BY REGION, 2019–2022 (USD MILLION) 111 TABLE 60 ENERGY & UTILITIES VERTICAL MARKET, BY REGION, 2023–2028 (USD MILLION) 112 10.9 GOVERNMENT & DEFENSE 112 10.9.1 IT MODERNIZATION AMONG LOCAL AND REGIONAL GOVERNMENT ORGANIZATIONS 112 TABLE 61 GOVERNMENT & DEFENSE VERTICAL MARKET, BY REGION, 2019–2022 (USD MILLION) 112 TABLE 62 GOVERNMENT & DEFENSE VERTICAL MARKET, BY REGION, 2023–2028 (USD MILLION) 113 10.10 OTHER VERTICALS 113 TABLE 63 OTHER VERTICALS MARKET, BY REGION, 2019–2022 (USD MILLION) 113 TABLE 64 OTHER VERTICALS MARKET, BY REGION, 2023–2028 (USD MILLION) 114 11 CLOUD PROFESSIONAL SERVICES MARKET, BY REGION 115 11.1 INTRODUCTION 116 FIGURE 41 NORTH AMERICA TO BE LARGEST MARKET DURING FORECAST PERIOD 116 TABLE 65 CLOUD PROFESSIONAL SERVICES MARKET, BY REGION, 2019–2022 (USD MILLION) 116 TABLE 66 CLOUD PROFESSIONAL SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 117 11.2 NORTH AMERICA 117 TABLE 67 NORTH AMERICA: PESTLE ANALYSIS 117 11.2.1 NORTH AMERICA: MARKET DRIVERS 119 11.2.2 NORTH AMERICA: RECESSION IMPACT 119 FIGURE 42 NORTH AMERICA: MARKET SNAPSHOT 120 TABLE 68 NORTH AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE TYPE, 2019–2022 (USD MILLION) 120 TABLE 69 NORTH AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 121 TABLE 70 NORTH AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE MODEL, 2019–2022 (USD MILLION) 121 TABLE 71 NORTH AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE MODEL, 2023–2028 (USD MILLION) 121 TABLE 72 NORTH AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 121 TABLE 73 NORTH AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 122 TABLE 74 NORTH AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 122 TABLE 75 NORTH AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 122 TABLE 76 NORTH AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY VERTICAL, 2019–2022 (USD MILLION) 123 TABLE 77 NORTH AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 123 TABLE 78 NORTH AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY COUNTRY, 2019–2022 (USD MILLION) 123 TABLE 79 NORTH AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 124 11.2.3 US 124 TABLE 80 US: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 124 TABLE 81 US: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 125 TABLE 82 US: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 125 TABLE 83 US: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 125 11.2.4 CANADA 125 TABLE 84 CANADA: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 126 TABLE 85 CANADA: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 126 TABLE 86 CANADA: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 126 TABLE 87 CANADA: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 126 11.3 EUROPE 127 TABLE 88 EUROPE: PESTLE ANALYSIS 127 11.3.1 EUROPE: MARKET DRIVERS 128 11.3.2 EUROPE: RECESSION IMPACT 129 TABLE 89 EUROPE: CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE TYPE, 2019–2022 (USD MILLION) 129 TABLE 90 EUROPE: CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 129 TABLE 91 EUROPE: CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE MODEL, 2019–2022 (USD MILLION) 130 TABLE 92 EUROPE: CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE MODEL, 2023–2028 (USD MILLION) 130 TABLE 93 EUROPE: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 130 TABLE 94 EUROPE: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 130 TABLE 95 EUROPE: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 131 TABLE 96 EUROPE: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 131 TABLE 97 EUROPE: CLOUD PROFESSIONAL SERVICES MARKET, BY VERTICAL, 2019–2022 (USD MILLION) 131 TABLE 98 EUROPE: CLOUD PROFESSIONAL SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 132 TABLE 99 EUROPE: CLOUD PROFESSIONAL SERVICES MARKET, BY COUNTRY, 2019–2022 (USD MILLION) 132 TABLE 100 EUROPE: CLOUD PROFESSIONAL SERVICES MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 133 11.3.3 UK 133 TABLE 101 UK: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 133 TABLE 102 UK: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 134 TABLE 103 UK: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 134 TABLE 104 UK: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 134 11.3.4 GERMANY 134 TABLE 105 GERMANY: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 135 TABLE 106 GERMANY: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 135 TABLE 107 GERMANY: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 135 TABLE 108 GERMANY: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 135 11.3.5 FRANCE 136 TABLE 109 FRANCE: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 136 TABLE 110 FRANCE: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 136 TABLE 111 FRANCE: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 136 TABLE 112 FRANCE: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 137 11.3.6 CENTRAL & EASTERN EUROPE 137 TABLE 113 CENTRAL & EASTERN EUROPE: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 137 TABLE 114 CENTRAL & EASTERN EUROPE: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 137 TABLE 115 CENTRAL & EASTERN EUROPE: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 138 TABLE 116 CENTRAL & EASTERN EUROPE: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 138 11.3.7 REST OF EUROPE 138 TABLE 117 REST OF EUROPE: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 138 TABLE 118 REST OF EUROPE: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 139 TABLE 119 REST OF EUROPE: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 139 TABLE 120 REST OF EUROPE: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 139 11.4 ASIA PACIFIC 139 TABLE 121 ASIA PACIFIC: PESTLE ANALYSIS 140 11.4.1 ASIA PACIFIC: MARKET DRIVERS 142 11.4.2 ASIA PACIFIC: RECESSION IMPACT 142 FIGURE 43 ASIA PACIFIC: MARKET SNAPSHOT 143 TABLE 122 ASIA PACIFIC: CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE TYPE, 2019–2022 (USD MILLION) 143 TABLE 123 ASIA PACIFIC: CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 144 TABLE 124 ASIA PACIFIC: CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE MODEL, 2019–2022 (USD MILLION) 144 TABLE 125 ASIA PACIFIC: CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE MODEL, 2023–2028 (USD MILLION) 144 TABLE 126 ASIA PACIFIC: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 144 TABLE 127 ASIA PACIFIC: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 145 TABLE 128 ASIA PACIFIC: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 145 TABLE 129 ASIA PACIFIC: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 145 TABLE 130 ASIA PACIFIC: CLOUD PROFESSIONAL SERVICES MARKET, BY VERTICAL, 2019–2022 (USD MILLION) 145 TABLE 131 ASIA PACIFIC: CLOUD PROFESSIONAL SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 146 TABLE 132 ASIA PACIFIC: CLOUD PROFESSIONAL SERVICES MARKET, BY COUNTRY, 2019–2022 (USD MILLION) 146 TABLE 133 ASIA PACIFIC: CLOUD PROFESSIONAL SERVICES MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 146 11.4.3 CHINA 147 TABLE 134 CHINA: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 147 TABLE 135 CHINA: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 147 TABLE 136 CHINA: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 147 TABLE 137 CHINA: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 148 11.4.4 JAPAN 148 TABLE 138 JAPAN: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 148 TABLE 139 JAPAN: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 148 TABLE 140 JAPAN: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 149 TABLE 141 JAPAN: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 149 11.4.5 INDIA 149 TABLE 142 INDIA: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 149 TABLE 143 INDIA: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 150 TABLE 144 INDIA: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 150 TABLE 145 INDIA: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 150 11.4.6 REST OF ASIA PACIFIC 150 TABLE 146 REST OF ASIA PACIFIC: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 151 TABLE 147 REST OF ASIA PACIFIC: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 151 TABLE 148 REST OF ASIA PACIFIC: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 151 TABLE 149 REST OF ASIA PACIFIC: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 151 11.5 MIDDLE EAST & AFRICA 152 TABLE 150 MIDDLE EAST & AFRICA: PESTLE ANALYSIS 152 11.5.1 MIDDLE EAST & AFRICA: MARKET DRIVERS 153 11.5.2 MIDDLE EAST & AFRICA: RECESSION IMPACT 154 TABLE 151 MIDDLE EAST & AFRICA: CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE TYPE, 2019–2022 (USD MILLION) 154 TABLE 152 MIDDLE EAST & AFRICA: CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 154 TABLE 153 MIDDLE EAST & AFRICA: CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE MODEL, 2019–2022 (USD MILLION) 155 TABLE 154 MIDDLE EAST & AFRICA: CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE MODEL, 2023–2028 (USD MILLION) 155 TABLE 155 MIDDLE EAST & AFRICA: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 155 TABLE 156 MIDDLE EAST & AFRICA: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 155 TABLE 157 MIDDLE EAST & AFRICA: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 156 TABLE 158 MIDDLE EAST & AFRICA: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 156 TABLE 159 MIDDLE EAST & AFRICA: CLOUD PROFESSIONAL SERVICES MARKET, BY VERTICAL, 2019–2022 (USD MILLION) 156 TABLE 160 MIDDLE EAST & AFRICA: CLOUD PROFESSIONAL SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 157 TABLE 161 MIDDLE EAST & AFRICA: CLOUD PROFESSIONAL SERVICES MARKET, BY COUNTRY, 2019–2022 (USD MILLION) 157 TABLE 162 MIDDLE EAST & AFRICA: CLOUD PROFESSIONAL SERVICES MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 157 11.5.3 SAUDI ARABIA 158 TABLE 163 SAUDI ARABIA: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 158 TABLE 164 SAUDI ARABIA: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 158 TABLE 165 SAUDI ARABIA: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 158 TABLE 166 SAUDI ARABIA: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 159 11.5.4 REST OF THE MIDDLE EAST & AFRICA 159 TABLE 167 REST OF THE MIDDLE EAST & AFRICA: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 159 TABLE 168 REST OF THE MIDDLE EAST & AFRICA: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 159 TABLE 169 REST OF THE MIDDLE EAST & AFRICA: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 160 TABLE 170 REST OF THE MIDDLE EAST & AFRICA: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 160 11.6 LATIN AMERICA 160 TABLE 171 LATIN AMERICA: PESTLE ANALYSIS 160 11.6.1 LATIN AMERICA: MARKET DRIVERS 161 11.6.2 LATIN AMERICA: RECESSION IMPACT 162 TABLE 172 LATIN AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE TYPE, 2019–2022 (USD MILLION) 162 TABLE 173 LATIN AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 162 TABLE 174 LATIN AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE MODEL, 2019–2022 (USD MILLION) 163 TABLE 175 LATIN AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY SERVICE MODEL, 2023–2028 (USD MILLION) 163 TABLE 176 LATIN AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 163 TABLE 177 LATIN AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 163 TABLE 178 LATIN AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 164 TABLE 179 LATIN AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 164 TABLE 180 LATIN AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY VERTICAL, 2019–2022 (USD MILLION) 164 TABLE 181 LATIN AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 165 TABLE 182 LATIN AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY COUNTRY, 2019–2022 (USD MILLION) 165 TABLE 183 LATIN AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 165 11.6.3 BRAZIL 166 TABLE 184 BRAZIL: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 166 TABLE 185 BRAZIL: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 166 TABLE 186 BRAZIL: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 166 TABLE 187 BRAZIL: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 167 11.6.4 MEXICO 167 TABLE 188 MEXICO: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 167 TABLE 189 MEXICO: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 167 TABLE 190 MEXICO: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 168 TABLE 191 MEXICO: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 168 11.6.5 REST OF LATIN AMERICA 168 TABLE 192 REST OF LATIN AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2019–2022 (USD MILLION) 168 TABLE 193 REST OF LATIN AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY DEPLOYMENT MODEL, 2023–2028 (USD MILLION) 168 TABLE 194 REST OF LATIN AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 169 TABLE 195 REST OF LATIN AMERICA: CLOUD PROFESSIONAL SERVICES MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 169 12 COMPETITIVE LANDSCAPE 170 12.1 OVERVIEW 170 12.2 MARKET EVALUATION FRAMEWORK 170 12.3 KEY PLAYER STRATEGIES 170 TABLE 196 OVERVIEW OF STRATEGIES ADOPTED BY KEY CLOUD PROFESSIONAL SERVICE VENDORS 170 12.4 REVENUE ANALYSIS 172 FIGURE 44 HISTORICAL FOUR-YEAR REVENUE ANALYSIS OF LEADING PLAYERS, 2020–2022 (USD BILLION) 172 12.5 MARKET SHARE ANALYSIS 173 FIGURE 45 CLOUD PROFESSIONAL SERVICES MARKET SHARE ANALYSIS, 2022 173 TABLE 197 CLOUD PROFESSIONAL SERVICES MARKET: DEGREE OF COMPETITION 174 12.6 COMPANY EVALUATION QUADRANT 175 FIGURE 46 COMPANY EVALUATION QUADRANT: CRITERIA WEIGHTAGE 175 12.6.1 STARS 175 12.6.2 EMERGING LEADERS 175 12.6.3 PERVASIVE PLAYERS 175 12.6.4 PARTICIPANTS 176 FIGURE 47 CLOUD PROFESSIONAL SERVICES MARKET: KEY COMPANY EVALUATION QUADRANT, 2022 176 12.6.5 COMPANY PRODUCT FOOTPRINT ANALYSIS 176 TABLE 198 GLOBAL COMPANY FOOTPRINT 177 FIGURE 48 RANKING OF KEY PLAYERS IN CLOUD PROFESSIONAL SERVICES MARKET, 2022 178 12.7 STARTUP/SME EVALUATION QUADRANT 178 FIGURE 49 STARTUP/SME EVALUATION QUADRANT: CRITERIA WEIGHTAGE 178 12.7.1 PROGRESSIVE COMPANIES 179 12.7.2 RESPONSIVE COMPANIES 179 12.7.3 DYNAMIC COMPANIES 179 12.7.4 STARTING BLOCKS 179 FIGURE 50 CLOUD PROFESSIONAL SERVICES MARKET: STARTUP/SME COMPANY EVALUATION QUADRANT, 2022 180 12.7.5 COMPETITIVE BENCHMARKING 181 TABLE 199 CLOUD PROFESSIONAL SERVICES MARKET: DETAILED LIST OF KEY STARTUPS/SMES 181 TABLE 200 STARTUP/SME FOOTPRINT 182 12.8 COMPETITIVE SCENARIO 182 12.8.1 PRODUCT LAUNCHES & ENHANCEMENTS 182 TABLE 201 PRODUCT LAUNCHES & ENHANCEMENTS, MAY 2020–DECEMBER 2022 183 12.8.2 DEALS 185 TABLE 202 DEALS, APRIL 2020–FEBRUARY 2023 185 12.8.3 OTHER DEVELOPMENTS 192 TABLE 203 OTHER DEVELOPMENTS, APRIL 2022–DECEMBER 2022 192
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