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The Managed service provider services: North America forecast 2018-2023
We expect that MSPs will account for 13% of the USD900 billion ICT market in North America by 2023. This report forecasts MSPs’ revenue in nine different ICT service categories and according to bus... もっと見る
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SummaryWe expect that MSPs will account for 13% of the USD900 billion ICT market in North America by 2023. This report forecasts MSPs’ revenue in nine different ICT service categories and according to business size. More-granular details on the three most important service categories for MSPs are also providedTable of Contents7.Executive summary
Executive summary: MSPs’ revenue will grow at a CAGR of 12% between 2018 and 2023, driven by IT and managed services, business applications and infrastructure Forecast results MSPs in NA will generate USD120 billion of revenue in 2023, which is around 13% of the total ICT market in the region IT and managed services, infrastructure and business applications account for 78% of MSPs’ revenue in NA and are expected to deliver significant revenue growth MSPs’ core target market is businesses with around 10?250 employees in NA, but businesses of all sizes offer revenue growth opportunities IT and managed services: this category accounts for most of MSPs’ revenue in NA and 65% of this revenue comes from support and consulting services Infrastructure is one of the largest and fastest-growing components of MSPs’ portfolios, driven by the growing demand for cloud server and networking services Business applications revenue will increase at a CAGR of 20% in NA between 2018 and 2023, driven by basic SaaS such as email and productivity suites Forecast methodology and definitions 17.Our methodology: we use extensive primary research, along with vendor and macroeconomic insights to size and segment the market opportunity and outlook
Definitions: IT and managed services [1] Definitions: IT and managed services [2] Definitions: IT and managed services [3] Definitions: infrastructure [1] Definitions: infrastructure [2] Definitions: infrastructure [3] Definitions: infrastructure [4] Definitions: infrastructure [5] Definitions: infrastructure [6] About the author and Analysys Mason About the author Analysys Mason’s consulting and research are uniquely positioned Research from Analysys Mason About AMI-Partners List of figures:
Figure 1: Change in MSPs’ revenue, by level 1 category, North America, 2018?2023 Figure 5: Total business spending on ICT services, and MSPs’ share, North America, 2018?2023 Figure 6: MSPs’ revenue, by level 1 category, North America, 2018?2023 Figure 8: MSPs’ revenue, by business size, North America, 2018?2023 Figure 10: MSPs’ revenue from IT and managed services, by aggregated level 3 categories, North America, 2018?20232 Figure 12: MSPs’ revenue from infrastructure services, by level 3 category, North America, 2018?2023 Figure 13: MSPs’ revenue from business applications, by level 2 category, North America, 2018?2023 Figure 14b: Definitions and key drivers for IT and managed services Figure 14c: Definitions and key drivers for IT and managed services Figure 15b: Definitions and key drivers for infrastructure Figure 15c: Definitions and key drivers for infrastructure Figure 15d: Definitions and key drivers for infrastructure Figure 15e: Definitions and key drivers for infrastructure Figure 15f: Definitions and key drivers for infrastructure
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