Managed service provider services: Western Europe forecast 2018-2023
We expect that MSPs will account for 11% of the USD570 billion ICT market in Western Europe by 2023. This report forecasts MSPs’ revenue in nine different ICT service categories and according to bu... もっと見る
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SummaryWe expect that MSPs will account for 11% of the USD570 billion ICT market in Western Europe by 2023. This report forecasts MSPs’ revenue in nine different ICT service categories and according to business size. More-granular details on the three most important service categories for MSPs are also provided: IT and managed services, infrastructure and business applicationsTable of Contents7.Executive summary
Executive summary: MSPs’ revenue will grow at a CAGR of 9% between 2018 and 2023, driven by IT and managed services, business applications and infrastructure Forecast results MSPs in WE will generate almost USD70 billion of revenue in 2023, which is around 11% of the total ICT market in Western Europe IT and managed services, infrastructure and business applications account for over 75% of MSPs’ revenue and are expected to deliver further strong revenue growth MSPs’ core target market is businesses with 10?250 employees in WE, but businesses of all sizes offer revenue growth opportunities IT and managed services account for the largest portion of MSPs’ revenue in WE, and 70% of this revenue comes from support and consulting services Infrastructure is one of the largest and fastest-growing components of MSPs’ portfolios, driven by the growing demand for cloud server and networking services Business applications revenue will increase at a CAGR of 18% in WE between 2018 and 2023, driven by basic SaaS such as email and productivity suites Forecast methodology and definitions Our methodology: we use extensive primary research, along with vendor and macroeconomic insights to size and segment the market opportunity and outlook Definitions: IT and managed services [1] Definitions: IT and managed services [2] 20.Definitions: IT and managed services [3]
Definitions: infrastructure [1] Definitions: infrastructure [2] Definitions: infrastructure [3] Definitions: infrastructure [4] Definitions: infrastructure [5] Definitions: infrastructure [6] About the author and Analysys Mason About the author Analysys Mason’s consulting and research are uniquely positioned Research from Analysys Mason About AMI-Partners List of figures:
Figure 1: Change in MSPs’ revenue, by level 1 category, Western Europe, 2018?2023 Figure 5: Total business spending on ICT services, and MSPs’ share, Western Europe, 2018?2023 Figure 6: MSPs’ revenue, by level 1 category, Western Europe, 2018?2023 Figure 10: MSPs’ revenue from IT and managed services, by aggregated level 3 categories, Western Europe, 2018?2023 Figure 12: MSPs’ revenue from infrastructure services, by level 3 category, Western Europe, 2018?2023 Figure 13: MSPs’ revenue from business applications, by level 2 category, Western Europe, 2018?2023 Figure 14b: Definitions and key drivers for IT and managed services Figure 14c: Definitions and key drivers for IT and managed services Figure 15a: Definitions and key drivers for infrastructure Figure 15b: Definitions and key drivers for infrastructure Figure 15c: Definitions and key drivers for infrastructure Figure 15d: Definitions and key drivers for infrastructure Figure 15e: Definitions and key drivers for infrastructure Figure 15f: Definitions and key drivers for infrastructure
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