Summary

According to PayNXT360, conversational commerce industry in Africa and Middle East is expected to grow by 21.6% on annual basis to reach US$26.8 billion in 2023.

The conversational commerce industry is expected to grow steadily over the forecast period, recording a CAGR of 18.7% during 2022-2028. The conversational commerce transaction value in the region will increase from US$26.8 billion in 2023 to reach US$63.1 billion by 2028.

This report provides a detailed data centric analysis of conversational commerce industry, covering market opportunities and risks. With over 50+ KPIs at country level, this report provides a comprehensive understanding of conversational commerce market dynamics, market size and forecast, and market share statistics.

PayNXT360’s research methodology is based on industry best practices. Its unbiased analysis leverages a proprietary analytics platform to offer a detailed view on emerging business and investment market opportunities.

This tittle is a bundled offering provides detailed 8 reports, covering regional insights along with data centric analysis at regional and country level:

1. Africa & Middle East Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
2. Egypt Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
3. Israel Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
4. Nigeria Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
5. Saudi Arabia Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
6. South Africa Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
7. Turkey Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
8. United Arab Emirates Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)


• In-depth Understanding of Africa & Middle East Conversational Commerce Market Dynamics: Understand market opportunities and key trends along with forecast in Africa & Middle East.
• Insights into Opportunity by end-use sectors: Get market dynamics by end-use sectors to assess emerging opportunity across various end-use sectors.
• Insights into Opportunity by products: Get market dynamics by key products of conversational commerce.
• Develop Market Specific Strategies: Identify growth segments and target specific opportunities.
• Develop proactive and lucrative business strategies through market intelligence and forward-looking analysis of conversational market opportunities in Africa & Middle East.

ページTOPに戻る

Table of Contents

This tittle is a bundled offering provides detailed 8 reports, covering regional insights along with data centric analysis at regional and country level:

1. Africa & Middle East Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
2. Egypt Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
3. Israel Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
4. Nigeria Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
5. Saudi Arabia Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
6. South Africa Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
7. Turkey Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
8. United Arab Emirates Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)

All the regional and country sections above follow the following table of contents covering 57 charts and 44 tables for each country / region:

1. About this Report
1.1. Summary
1.2. Methodology
1.3. Conversational Commerce Definitions
1.4. Disclaimer

2. Conversational Commerce Industry Market Size and Future Growth Dynamics by Key Performance Indicators
2.1. Conversational Commerce - Transaction Value Trend Analysis, 2019-2028
2.2. Conversational Commerce - Transaction Volume Trend Analysis, 2019-2028
2.3. Conversational Commerce - Average Value Per Transaction Trend Analysis, 2019-2028

3. Conversational Commerce Industry Market Size and Forecast by Virtual Assistant Type
3.1. Conversational Commerce Market Share by Virtual Assistant Type - Transaction Value (%), 2022 Vs. 2028
3.1.1. Conversational Commerce AI-Based Virtual Assistants - Transaction Value Trend Analysis, 2019-2028
3.1.2. Conversational Commerce Non-Intelligent Chatbot - Transaction Value Trend Analysis, 2019-2028
3.2. Conversational Commerce Market Share by Virtual Assistant Type - Transaction Volume (%), 2022 Vs. 2028
3.2.1. Conversational Commerce AI-Based Virtual Assistants - Transaction Volume Trend Analysis, 2019-2028
3.2.2. Conversational Commerce Non-Intelligent Chatbot - Transaction Volume Trend Analysis, 2019-2028

4. Conversational Commerce Industry Market Size and Forecast by Product Offering
4.1. Conversational Commerce Market Share by Product Offering - Transaction Value (%), 2022 Vs. 2028
4.1.1. Conversational Commerce by Chatbots - Transaction Value Trend Analysis, 2019-2028
4.1.2. Conversational Commerce by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028
4.1.3. Conversational Commerce by OTT Messaging - Transaction Value Trend Analysis, 2019-2028
4.1.4. Conversational Commerce by RCS Messaging - Transaction Value Trend Analysis, 2019-2028
4.2. Conversational Commerce Volume Share by Product Offering (%), 2022 Vs. 2028
4.2.1. Conversational Commerce by Chatbots - Transaction Volume Trend Analysis, 2019-2028
4.2.2. Conversational Commerce by Digital Voice Assistants - Transaction Volume Trend Analysis, 2019-2028
4.2.3. Conversational Commerce by OTT Messaging - Transaction Volume Trend Analysis, 2019-2028
4.2.4. Conversational Commerce by RCS Messaging - Transaction Volume Trend Analysis, 2019-2028
4.3. Conversational Commerce by Product Offering Average Value Per Transaction (%), 2022 Vs. 2028
4.3.1. Conversational Commerce by Chatbots - Average Value Per Transaction Trend Analysis, 2019-2028
4.3.2. Conversational Commerce by Digital Voice Assistants - Average Value Per Transaction Trend Analysis, 2019-2028
4.3.3. Conversational Commerce by OTT Messaging - Average Value Per Transaction Trend Analysis, 2019-2028
4.3.4. Conversational Commerce by RCS Messaging - Average Value Per Transaction Trend Analysis, 2019-2028

5. Conversational Commerce Industry Market Size and Forecast by Chatbots
5.1. Conversational Commerce by Chatbots - Transaction Value Trend Analysis, 2019-2028
5.1.1. Conversational Commerce Chatbots by Web-Based - Transaction Value Trend Analysis, 2019-2028
5.1.2. Conversational Commerce Chatbots by App-Based - Transaction Value Trend Analysis, 2019-2028
5.2. Conversational Commerce by Chatbots - Transaction Volume Trend Analysis, 2019-2028
5.2.1. Conversational Commerce Chatbots by Web-Based - Transaction Volume Trend Analysis, 2019-2028
5.2.2. Conversational Commerce Chatbots by App-Based - Transaction Volume Trend Analysis, 2019-2028
5.3. Conversational Commerce by Chatbots - Average Value Per Transaction Trend Analysis, 2019-2028
5.3.1. Conversational Commerce Chatbots by App-Based - Average Value Per Transaction Trend Analysis, 2019-2028
5.3.2. Conversational Commerce Chatbots by App-Based - Average Value Per Transaction Trend Analysis, 2019-2028

6. Conversational Commerce Industry Market Size and Forecast by Sector
6.1. Conversational Commerce Market Share by Sector - Transaction Value (%), 2022 Vs. 2028
6.2. Conversational Commerce by Retail Shopping - Transaction Value Trend Analysis, 2019-2028
6.3. Conversational Commerce by Travel & Hospitality - Transaction Value Trend Analysis, 2019-2028
6.4. Conversational Commerce by Online Food Service - Transaction Value Trend Analysis, 2019-2028
6.5. Conversational Commerce by Media and Entertainment - Transaction Value Trend Analysis, 2019-2028
6.6. Conversational Commerce by Healthcare and Wellness - Transaction Value Trend Analysis, 2019-2028
6.7. Conversational Commerce by Financial Services - Transaction Value Trend Analysis, 2019-2028
6.8. Conversational Commerce by Technology Products and Services - Transaction Value Trend Analysis, 2019-2028
6.9. Conversational Commerce by Other Sectors - Transaction Value Trend Analysis, 2019-2028

7. Conversational Commerce Industry Market Size and Forecast in Key Sectors by Product Offering
7.1. Conversational Commerce in Retail Shopping by Product Offering - Transaction Value Trend Analysis, 2019-2028
7.1.1. Conversational Commerce in Retail Shopping by Chatbots - Transaction Value Trend Analysis, 2019-2028
7.1.2. Conversational Commerce in Retail Shopping by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028
7.1.3. Conversational Commerce in Retail Shopping by OTT Messaging - Transaction Value Trend Analysis, 2019-2028
7.1.4. Conversational Commerce in Retail Shopping by RCS Messaging - Transaction Value Trend Analysis, 2019-2028
7.2. Conversational Commerce in Travel & Hospitality by Product Offering - Transaction Value Trend Analysis, 2019-2028
7.2.1. Conversational Commerce in Travel & Hospitality by Chatbots - Transaction Value Trend Analysis, 2019-2028
7.2.2. Conversational Commerce in Travel & Hospitality by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028
7.2.3. Conversational Commerce in Travel & Hospitality by OTT Messaging - Transaction Value Trend Analysis, 2019-2028
7.2.4. Conversational Commerce in Travel & Hospitality by RCS Messaging - Transaction Value Trend Analysis, 2019-2028
7.3. Conversational Commerce in Online Food Service by Product Offering - Transaction Value Trend Analysis, 2019-2028
7.3.1. Conversational Commerce in Online Food Service by Chatbots - Transaction Value Trend Analysis, 2019-2028
7.3.2. Conversational Commerce in Online Food Service by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028
7.3.3. Conversational Commerce in Online Food Service by OTT Messaging - Transaction Value Trend Analysis, 2019-2028
7.3.4. Conversational Commerce in Online Food Service by RCS Messaging - Transaction Value Trend Analysis, 2019-2028
7.4. Conversational Commerce in Media and Entertainment by Product Offering - Transaction Value Trend Analysis, 2019-2028
7.4.1. Conversational Commerce in Media and Entertainment by Chatbots - Transaction Value Trend Analysis, 2019-2028
7.4.2. Conversational Commerce in Media and Entertainment by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028
7.4.3. Conversational Commerce in Media and Entertainment by OTT Messaging - Transaction Value Trend Analysis, 2019-2028
7.4.4. Conversational Commerce in Media and Entertainment by RCS Messaging - Transaction Value Trend Analysis, 2019-2028
7.5. Conversational Commerce in Healthcare and Wellness by Product Offering - Transaction Value Trend Analysis, 2019-2028
7.5.1. Conversational Commerce in Healthcare and Wellness by Chatbots - Transaction Value Trend Analysis, 2019-2028
7.5.2. Conversational Commerce in Healthcare and Wellness by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028
7.5.3. Conversational Commerce in Healthcare and Wellness by OTT Messaging - Transaction Value Trend Analysis, 2019-2028
7.5.4. Conversational Commerce in Healthcare and Wellness by RCS Messaging - Transaction Value Trend Analysis, 2019-2028
7.6. Conversational Commerce in Financial Services by Product Offering - Transaction Value Trend Analysis, 2019-2028
7.6.1. Conversational Commerce in Financial Services by Chatbots - Transaction Value Trend Analysis, 2019-2028
7.6.2. Conversational Commerce in Financial Services by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028
7.6.3. Conversational Commerce in Financial Services by OTT Messaging - Transaction Value Trend Analysis, 2019-2028
7.6.4. Conversational Commerce in Financial Services by RCS Messaging - Transaction Value Trend Analysis, 2019-2028
7.7. Conversational Commerce in Technology Products and Services by Product Offering - Transaction Value Trend Analysis, 2019-2028
7.7.1. Conversational Commerce in Technology Products and Services by Chatbots - Transaction Value Trend Analysis, 2019-2028
7.7.2. Conversational Commerce in Technology Products and Services by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028
7.7.3. Conversational Commerce in Technology Products and Services by OTT Messaging - Transaction Value Trend Analysis, 2019-2028
7.7.4. Conversational Commerce in Technology Products and Services by RCS Messaging - Transaction Value Trend Analysis, 2019-2028
7.8. Conversational Commerce in Other Sectors by Product Offering - Transaction Value Trend Analysis, 2019-2028
7.8.1. Conversational Commerce in Other Sectors by Chatbots - Transaction Value Trend Analysis, 2019-2028
7.8.2. Conversational Commerce in Other Sectors by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028
7.8.3. Conversational Commerce in Other Sectors by OTT Messaging - Transaction Value Trend Analysis, 2019-2028
7.8.4. Conversational Commerce in Other Sectors by RCS Messaging - Transaction Value Trend Analysis, 2019-2028

8. Conversational Commerce Industry Market Size and Forecast by Organization Size
8.1. Conversational Commerce Market Share by Organization Size Transaction Value (%), 2022 Vs. 2028
8.2. Conversational Commerce by Large Enterprise - Transaction Value Trend Analysis, 2019-2028
8.3. Conversational Commerce by Medium-Sized Enterprise - Transaction Value Trend Analysis, 2019-2028
8.4. Conversational Commerce by Small Enterprise - Transaction Value Trend Analysis, 2019-2028

9. Total Spend on Conversational Commerce

10. Conversational Commerce Industry Market Size and Forecast by Spend on Application, 2019-2028
10.1. Conversational Commerce Market Share by Spend on Application (%), 2022 Vs. 2028
10.2. Conversational Commerce Spend on Software Application - Transaction Value Trend Analysis, 2019-2028
10.3. Conversational Commerce Payment Spend on IT Services - Transaction Value Trend Analysis, 2019-2028
10.4. Conversational Commerce Spend on Consulting Services - Transaction Value Trend Analysis, 2019-2028

11. Conversational Commerce Spend on Key Sectors, 2019-2028
11.1. Conversational Commerce Spend on Key Sectors (%), 2022 Vs. 2028
11.2. Conversational Commerce Spend on Retail Shopping - Transaction Value Trend Analysis, 2019-2028
11.3. Conversational Commerce Spend on Travel & Hospitality - Transaction Value Trend Analysis, 2019-2028
11.4. Conversational Commerce Spend on Online Food Service - Transaction Value Trend Analysis, 2019-2028
11.5. Conversational Commerce Spend on Media and Entertainment - Transaction Value Trend Analysis, 2019-2028
11.6. Conversational Commerce Spend on Healthcare and Wellness - Transaction Value Trend Analysis, 2019-2028
11.7. Conversational Commerce Spend on Financial Services - Transaction Value Trend Analysis, 2019-2028
11.8. Conversational Commerce Spend on Technology Products and Services - Transaction Value Trend Analysis, 2019-2028
11.9. Conversational Commerce Spend on Other Sectors - Transaction Value Trend Analysis, 2019-2028

12. Further Reading
12.1. About PayNXT360
12.2. Related Research

ページTOPに戻る

List of Tables/Graphs

All country reports mentioned above will have the following tables:

Table 1: Conversational Commerce - Transaction Value (US$ Million), 2019-2028
Table 2: Conversational Commerce AI Based Virtual Assistants - Transaction Value (US$ Million), 2019-2028
Table 3: Conversational Commerce Non-Intelligent Chatbot - Transaction Value (US$ Million), 2019-2028
Table 4: Conversational Commerce AI Based Virtual Assistants - Transaction Volume (Million), 2019-2028
Table 5: Conversational Commerce Non-Intelligent Chatbot - Transaction Volume (Million), 2019-2028
Table 6: Conversational Commerce by Chatbots - Transaction Value (US$ Million), 2019-2028
Table 7: Conversational Commerce by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028
Table 8: Conversational Commerce by OTT Messaging - Transaction Value (US$ Million), 2019-2028
Table 9: Conversational Commerce by RCS Messaging - Transaction Value (US$ Million), 2019-2028
Table 10: Conversational Commerce by Chatbots - Transaction Value (US$ Million), 2019-2028
Table 11: Conversational Commerce by Digital Voice Assistants - Transaction Volume (Million), 2019-2028
Table 12: Conversational Commerce by OTT Messaging - Transaction Volume (Million), 2019-2028
Table 13: Conversational Commerce by RCS Messaging - Transaction Volume (Million), 2019-2028
Table 14: Conversational Commerce by Chatbots - Average Value Per Transaction (US$), 2019-2028
Table 15: Conversational Commerce by Digital Voice Assistants - Average Value Per Transaction (US$), 2019-2028
Table 16: Conversational Commerce by OTT Messaging - Average Value Per Transaction (US$), 2019-2028
Table 17: Conversational Commerce by RCS Messaging - Average Value Per Transaction (US$), 2019-2028
Table 18: Conversational Commerce Chatbots by Web-Based - Transaction Value (US$ Million), 2019-2028
Table 19: Conversational Commerce Chatbots by App-Based - Transaction Value (US$ Million), 2019-2028
Table 20: Conversational Commerce Chatbots by Web-Based - Transaction Volume (Million), 2019-2028
Table 21: Conversational Commerce Chatbots by App-Based - Transaction Volume (Million), 2019-2028
Table 22: Conversational Commerce Chatbots by Web-Based - Average Value Per Transaction (US$), 2019-2028
Table 23: Conversational Commerce Chatbots by App-Based - Average Value Per Transaction (US$), 2019-2028
Table 24: Conversational Commerce by Retail Shopping - Transaction Value (US$ Million), 2019-2028
Table 25: Conversational Commerce by Travel & Hospitality - Transaction Value (US$ Million), 2019-2028
Table 26: Conversational Commerce by Online Food Service - Transaction Value (US$ Million), 2019-2028
Table 27: Conversational Commerce by Media and Entertainment - Transaction Value (US$ Million), 2019-2028
Table 28: Conversational Commerce by Healthcare and Wellness - Transaction Value (US$ Million), 2019-2028
Table 29: Conversational Commerce by Financial Services - Transaction Value (US$ Million), 2019-2028
Table 30: Conversational Commerce by Technology Products and Services - Transaction Value (US$ Million), 2019-2028
Table 31: Conversational Commerce by Other Sectors - Transaction Value (US$ Million), 2019-2028
Table 32: Conversational Commerce in Retail Shopping by Chatbots - Transaction Value (US$ Million), 2019-2028
Table 33: Conversational Commerce in Retail Shopping by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028
Table 34: Conversational Commerce in Retail Shopping by OTT Messaging - Transaction Value (US$ Million), 2019-2028
Table 35: Conversational Commerce in Retail Shopping by RCS Messaging - Transaction Value (US$ Million), 2019-2028
Table 36: Conversational Commerce in Travel & Hospitality by Chatbots - Transaction Value (US$ Million), 2019-2028
Table 37: Conversational Commerce in Travel & Hospitality by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028
Table 38: Conversational Commerce in Travel & Hospitality by OTT Messaging - Transaction Value (US$ Million), 2019-2028
Table 39: Conversational Commerce in Travel & Hospitality by RCS Messaging - Transaction Value (US$ Million), 2019-2028
Table 40: Conversational Commerce in Online Food Service by Chatbots - Transaction Value (US$ Million), 2019-2028
Table 41: Conversational Commerce in Online Food Service by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028
Table 42: Conversational Commerce in Online Food Service by OTT Messaging - Transaction Value (US$ Million), 2019-2028
Table 43: Conversational Commerce in Online Food Service by RCS Messaging - Transaction Value (US$ Million), 2019-2028
Table 44: Conversational Commerce in Media and Entertainment by Chatbots - Transaction Value (US$ Million), 2019-2028
Table 45: Conversational Commerce in Media and Entertainment by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028
Table 46: Conversational Commerce in Media and Entertainment by OTT Messaging - Transaction Value (US$ Million), 2019-2028
Table 47: Conversational Commerce in Media and Entertainment by RCS Messaging - Transaction Value (US$ Million), 2019-2028
Table 48: Conversational Commerce in Healthcare and Wellness by Chatbots - Transaction Value (US$ Million), 2019-2028
Table 49: Conversational Commerce in Healthcare and Wellness by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028
Table 50: Conversational Commerce in Healthcare and Wellness by OTT Messaging - Transaction Value (US$ Million), 2019-2028
Table 51: Conversational Commerce in Healthcare and Wellness by RCS Messaging - Transaction Value (US$ Million), 2019-2028
Table 52: Conversational Commerce in Financial Services by Chatbots - Transaction Value (US$ Million), 2019-2028
Table 53: Conversational Commerce in Financial Services by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028
Table 54: Conversational Commerce in Financial Services by OTT Messaging - Transaction Value (US$ Million), 2019-2028
Table 55: Conversational Commerce in Financial Services by RCS Messaging - Transaction Value (US$ Million), 2019-2028
Table 56: Conversational Commerce in Technology Products and Services by Chatbots - Transaction Value (US$ Million), 2019-2028
Table 57: Conversational Commerce in Technology Products and Services by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028
Table 58: Conversational Commerce in Technology Products and Services by OTT Messaging - Transaction Value (US$ Million), 2019-2028
Table 59: Conversational Commerce in Technology Products and Services by RCS Messaging - Transaction Value (US$ Million), 2019-2028
Table 60: Conversational Commerce in Other Sectors by Chatbots - Transaction Value (US$ Million), 2019-2028
Table 61: Conversational Commerce in Other Sectors by Digital Voice Assistants - Transaction Value (US$ Million), 2019-2028
Table 62: Conversational Commerce in Other Sectors by OTT Messaging - Transaction Value (US$ Million), 2019-2028
Table 63: Conversational Commerce in Other Sectors by RCS Messaging - Transaction Value (US$ Million), 2019-2028
Table 64: Conversational Commerce by Large Enterprise - Transaction Value (US$ Million), 2019-2028
Table 65: Conversational Commerce by Medium-Sized Enterprise - Transaction Value (US$ Million), 2019-2028
Table 66: Conversational Commerce by Small Enterprise - Transaction Value (US$ Million), 2019-2028
Table 67: Total Spend on Conversational Commerce - Transaction Value (US$ Million), 2019-2028
Table 68: Conversational Commerce Spend on Software Application - Transaction Value (US$ Million), 2019-2028
Table 69: Conversational Commerce Spend on IT Services - Transaction Value (US$ Million), 2019-2028
Table 70: Conversational Commerce Spend on Consulting Services - Transaction Value (US$ Million), 2019-2028
Table 71: Conversational Commerce Spend on Retail Shopping - Transaction Value (US$ Million), 2019-2028
Table 72: Conversational Commerce Spend on Travel & Hospitality - Transaction Value (US$ Million), 2019-2028
Table 73: Conversational Commerce Spend on Online Food Service - Transaction Value (US$ Million), 2019-2028
Table 74: Conversational Commerce Spend on Media and Entertainment - Transaction Value (US$ Million), 2019-2028
Table 75: Conversational Commerce Spend on Healthcare and Wellness - Transaction Value (US$ Million), 2019-2028
Table 76: Conversational Commerce Spend on Financial Services - Transaction Value (US$ Million), 2019-2028
Table 77: Conversational Commerce Spend on Technology Products and Services - Transaction Value (US$ Million), 2019-2028
Table 78: Conversational Commerce Spend on Other Sectors - Transaction Value (US$ Million), 2019-2028