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米国の保険流通技術市場:機能別、用途別、技術タイプ別、エンドユーザー別規模・動向とCOVID-19の影響分析、2028年までの予測


The US Insurance Distribution Technology Market: Analysis By Function, By Application, By Technology Type, By End-User Size & Trends with Impact of COVID-19 and Forecast up to 2028

米国の保険流通市場の2022年の市場規模は1,951億5,000万米ドルで、2028年には3,074億6,000万米ドルに達すると予想されている。一方、米国の保険流通テクノロジー市場の2022年の市場規模は176.1億米ドルであった。... もっと見る

 

 

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Daedal Research
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2023年8月14日 US$2,250
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米国の保険流通市場の2022年の市場規模は1,951億5,000万米ドルで、2028年には3,074億6,000万米ドルに達すると予想されている。一方、米国の保険流通テクノロジー市場の2022年の市場規模は176.1億米ドルであった。2028年には427.1億米ドルに達すると予測されている。保険流通技術とは、保険商品を販売し顧客に提供するプロセスを強化するための様々な技術ツール、プラットフォーム、ソリューションの使用を指す。このテクノロジーは、効率性、顧客体験、保険業界における全体的な流通戦略を改善することを目的としている。

米国地域は、保険流通テクノロジー市場に大きな成長の可能性をもたらしている。保険テクノロジー企業は、自動車保険、持ち家保険、サイバー保険の分野で大きな成長を見せている。このような力強い成長は、伝統的な保険会社を刺激し、テクノロジー能力を獲得するか、インシュアテック企業と提携することになるだろう。ミレニアル世代からの革新的な商品やサービスに対する需要が高まる中、このようなコラボレーションは重要な必須事項となるだろう。このような協力関係により、伝統的な保険会社は、テクノロジー文化の確立においてより早い成果を得ることができるだろう。米国の保険流通市場はCAGR 7.87%で成長すると予想される。一方、米国の保険流通テクノロジー市場は、2023年から2028年の予測期間中、CAGR 15.91%で成長するだろう。

市場セグメンテーション分析:

アプリケーション別米国の保険流通市場は、以下のアプリケーションに基づいて分析されている:損害保険、健康保険、生命保険。損害保険(P&C)が市場で最も高いシェアを占めている。米国の損害保険流通市場は、消費者の嗜好に合わせた商品と価格設定のためにテクノロジーとアナリティクスの利用が増加していること、損害保険商品の広告への支出が増加していること、SaaSソリューションの人気が高まっていることから、今後数年間で大きな成長が見込まれる。

セグメント別:米国の保険流通市場は、以下のセグメントに基づいて二分されている:リテールとコマーシャルである。商業部門は予測期間中に最も急成長するセグメントとなる見込みである。人とデジタルの才能の組み合わせが、米国における商業保険流通の成長を牽引している。API、プッシュ通知、ポータルの相互運用性、契約財務の高度な視覚化、スケーラブルな自己学習モデルなど、ハイテクは改善のための重要な触媒である。このような進化する流通モデルに最も早く適応した組織は、ここ数年、急速な成長と利益率の改善を経験している。

機能別:本レポートでは、米国の保険流通テクノロジー市場を機能別に3つのセグメントに分類している:保険会社の手数料支出、保険ブローカーのテクノロジー(ブローカーIT)支出、保険会社の広告支出である。2022年の保険流通テクノロジー市場では、手数料セグメントが最も高いシェアを占めている。手数料分野は高い成長が見込まれる。デジタル販売やテレセールスモデルの浸透が進み、ブローカー手数料のシェアが高まると予想される。また、総合代理店の成長の大部分は、自動車市場と個人の医療・メディケア市場からもたらされると予想される。これらの市場は、いずれもデジタル面が拡大しているからである。米国の広告保険販売テクノロジー市場は、さらに5つのアプリケーションに分けることができる:自動車、健康、生命、家庭、中小企業向け商業損保である。米国の家庭用広告市場は、家庭用保険市場におけるバックエンド・コールセンターの発展や、プロセスを合理化するためのコネクテッド・デバイスの利用拡大などにより、予測期間中に大きく成長すると見込まれる。

技術タイプ別:技術別に見ると、市場はクラウドコンピューティング、人工知能、ブロックチェーン、ビッグデータ&ビジネスアナリティクス、IoT、その他の6つに区分される。クラウドコンピューティングが市場で大きなシェアを占めている。クラウドコンピューティングは、保険会社がビジネス変革を促進または加速するために利用できる価値あるデリバリーモデルであるため、成長の拡大が見込まれている。さらに、クラウド・コンピューティングは保険業界に大きな影響を与え、社内プロセス、新規顧客獲得、保険契約者のロイヤルティ構築などにメリットをもたらす。

エンドユーザー別本レポートでは、米国の保険流通テクノロジー市場を8つのエンドユーザー別に分類している:BFSI、自動車、製造、運輸、政府、ヘルスケア、小売、その他。BFSIが同市場で最も高いシェアを占めているのに対し、ヘルスケア分野は予測期間中に最も高いCAGRで成長すると予測されている。成長の背景には、プラットフォームやピアツーピアのビジネスモデルの普及、保険料率の低下による政策立案者の増加がある。

米国の保険流通技術市場のダイナミクス

成長の原動力保険流通テクノロジー市場のダイナミクスに影響を与える最も重要な要因の1つは、モバイルテクノロジーとアプリケーションの利用の増加である。モバイルアプリ技術を利用することで、保険販売業者は技術に精通した顧客に簡単にアプローチできるようになった。これらのアプリは非常に便利で、クレームに関しては貴重な資産と見なされる。これらのアプリはデータを素早く取り込み、転送することができるため、プロセスに手間がかからず、保険関連のクレーム処理全体を迅速化することができる。さらに、都市人口の急増、ミレニアル世代の人口増加、保険商品購入のためのインターネット利用の増加、人工知能(AI)と保険との融合などの要因により、市場は過去数年間で成長を続けている。

課題しかし、市場はいくつかの課題に直面している。具体的には、セキュリティ上の懸念、インフラのボトルネックなどである。

動向:流通チャネルとしてのソーシャルメディア利用の増加、パーソナライゼーション傾向の高まり、テレマティクスの採用拡大、クラウドベースの保険テクノロジーサービスの普及拡大、デジタルセルフサービスの需要拡大、ビッグテックとの連携、バーチャル保険アドバイザーの人気急上昇、サブスクリプションモデルの出現、コネクテッド保険の採用拡大、保険におけるブロックチェーンの利用拡大、保険業界におけるゲーミフィケーションの人気上昇など、さまざまな最新トレンドにより、予測期間中に市場は急成長すると予測される。テレマティクスとは、電気通信と情報技術を融合させた機器を指す。米国ではスマートフォンの普及に伴い、テレマティクスは利便性の高いデータ収集手段となり、利用者の情報を分析したりデータを比較したりすることで、より正確で効率的な保険引受を向上させることができるようになった。そのため、テレマティクスの普及が進めば、保険流通がより効率的になり、連携が強化されることで、ITセクターに大きなビジネスチャンスがもたらされることが期待される。

COVID-19の影響分析と今後の方向性:

米国の保険流通テクノロジー市場の成長は、COVID-19の大流行によってプラスの影響を受けた。COVID-19の流行は、ほとんどすべての組織にデジタル変革の優先順位を加速させることを迫っている。保険流通テクノロジー業界に関して、最も大きな変化は、パンデミックを通じて、よりダイナミックなデジタル商品への関心が高まっていることである。この変化は、パーソナライゼーションのレベルをはるかに高めることにつながり、顧客体験と価値提案を変えることになる。ポストCOVID時代には、保険会社はバーチャル・リアリティ、拡張現実(AR)、バーチャル訪問ソリューションなど、バーチャルな営業や仲介を可能にするテクノロジーを探求しなければならない。

競争環境

米国の保険流通テクノロジー市場は、生損保部門の需要に対応する多数の中小企業が存在するため、その性質上、断片化されている。

米国の保険流通テクノロジー市場の主要企業は以下の通りである:

GoHealth, Inc.
ブラウン・アンド・ブラウン社(カバーハウンド)
グースヘッド・インシュアランス社
ポーチ・グループ社
クローバー・ヘルス・インベストメンツ
メディアアルファ社
オスカーヘルス
株式会社レモネード
株式会社ヒッポ・ホールディングス(ヒッポ保険サービス)
株式会社ルート

保険流通テクノロジー市場における主要企業の戦略には、パートナーシップ、合併、買収、提携などがある。例えば、レモネードは2021年にメトロマイル(自動車保険に特化したデータサイエンス企業)を買収する契約を結んだ。一方、GoHealthは、HRTech、雇用者保険、従業員健康ITなどの複数のセクターに投資している。MediaAlphaは、市場最大級のデジタル・アグリゲーター企業である。一方、GoHealth社、Goosehead社、Porch社などの企業は総合ディストリビューターである。人工知能、機械学習、ブロックチェーン技術など、保険分野における技術的改善への嗜好が高まる中、ここ数年、取引件数は着実に増加している。新商品を生み出すことで保険業界のイノベーションを促進する保険流通テクノロジー企業の能力は、保険会社が変化する顧客ニーズに対応するのに役立つだろう。その結果、さまざまな保険流通テクノロジー企業が、新しく多様なサービスを提供することで人気を集めている。


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目次

1. Executive Summary

2. Introduction

2.1 Insurance Distribution Technology: An Overview
2.1.1 Introduction to Insurance Distribution
2.1.2 Introduction to Insurance Distribution Technology

2.2 Insurance Distribution Segmentation: An Overview
2.2.1 Insurance Distribution Segmentation

2.3 Insurance Distribution Technology Segmentation: An Overview
2.3.1 Insurance Distribution Technology Segmentation

3. The US Market Analysis

3.1 The US Insurance Distribution Market: An Analysis

3.1.1 The US Insurance Distribution Market: An Overview
3.1.2 The US Insurance Distribution Market by Value
3.1.3 The US Insurance Distribution Market by Application (Property and Casualty, Health, and Life)
3.1.4 The US Insurance Distribution Market by Segment (Retail and Commercial)

3.2 The US Insurance Distribution Market: Application Analysis

3.2.1 The US Insurance Distribution Market by Application: An Overview
3.2.2 The US Property and Casualty (P&C) Insurance Distribution Market by Value
3.2.3 The US Health Insurance Distribution Market by Value
3.2.4 The US Life Insurance Distribution Market by Value

3.3 The US Insurance Distribution Market: Segment Analysis

3.3.1 The US Insurance Distribution Market by Segment: An Overview
3.3.2 The US Retail Insurance Distribution Market by Value
3.3.3 The US Retail Insurance Distribution Market by Application (Auto & Home, Health, Life, and SMB P&C)
3.3.4 The US Commercial Insurance Distribution Market by Value

3.4 The US Insurance Distribution Technology Market: An Analysis

3.4.1 The US Insurance Distribution Technology Market: An Overview
3.4.2 The US Insurance Distribution Technology Market by Value
3.4.3 The US Insurance Distribution Technology Market by Function (Commission, Broker IT, and Advertising)
3.4.4 The US Insurance Distribution Technology Market by Technology Type (Cloud Computing, Artificial Intelligence, Block Chain, Big Data & Business Analytics, IoT, and Others)
3.4.5 The US Insurance Distribution Technology Market by End-User (BFSI, Automotive, Manufacturing, Transportation, Government, Healthcare, Retail, and Others)

3.5 The US Insurance Distribution Technology Market: Function Analysis

3.5.1 The US Insurance Distribution Technology Market by Function: An Overview
3.5.2 The US Commission Insurance Distribution Technology Market by Value
3.5.3 The US Broker IT Insurance Distribution Technology Market by Value
3.5.4 The US Advertising Insurance Distribution Technology Market by Value
3.5.5 The US Advertising Insurance Distribution Technology Market by Application (Auto, Health, Life, Home, and SMB Commercial P&C)
3.5.6 The US Auto Advertising Insurance Distribution Technology Market by Value
3.5.7 The US Health Advertising Insurance Distribution Technology Market by Value
3.5.8 The US Life Advertising Insurance Distribution Technology Market by Value
3.5.9 The US Home Advertising Insurance Distribution Technology Market by Value
3.5.10 The US SMB Commercial P&C Insurance Distribution Technology Market by Value

3.6 The US Insurance Distribution Technology Market: Technology Type Analysis

3.6.1 The US Insurance Distribution Technology Market by Technology Type: An Overview
3.6.2 The US Cloud Computing Insurance Distribution Technology Market by Value
3.6.3 The US Artificial Intelligence Insurance Distribution Technology Market by Value
3.6.4 The US Block Chain Insurance Distribution Technology Market by Value
3.6.5 The US Big Data & Business Analytics Insurance Distribution Technology Market by Value
3.6.6 The US IoT Insurance Distribution Technology Market by Value
3.6.7 The US Other Insurance Distribution Technology Market by Value

3.7 The US Insurance Distribution Technology Market: End-User Analysis

3.7.1 The US Insurance Distribution Technology Market by End-User: An Overview
3.7.2 The US BFSI Insurance Distribution Technology Market by Value
3.7.3 The US Automotive Insurance Distribution Technology Market by Value
3.7.4 The US Manufacturing Insurance Distribution Technology Market by Value
3.7.5 The US Transportation Insurance Distribution Technology Market by Value
3.7.6 The US Government Insurance Distribution Technology Market by Value
3.7.7 The US Healthcare Insurance Distribution Technology Market by Value
3.7.8 The US Retail Insurance Distribution Technology Market by Value
3.7.9 The US Others Insurance Distribution Technology Market by Value

4. Impact of COVID-19

4.1 Impact of COVID-19 on Insurance Industry
4.2 Impact of COVID-19 on Insurance Distribution Technology Industry

5. Market Dynamics

5.1 Growth Driver
5.1.1 Soaring Urban Population
5.1.2 Rising Millennial Population
5.1.3 Rise in the Use of Internet to Buy Insurance Products
5.1.4 Increasing Use of Mobile Technology and Applications (Apps)
5.1.5 Integration of Artificial Intelligence (AI) with Insurance

5.2 Challenges
5.2.1 Security Concerns
5.2.2 Infrastructure Bottlenecks

5.3 Market Trends
5.3.1 Increasing Use of Social Media as a Distribution Channel
5.3.2 Rising Personalization Trend
5.3.3 Growing Adoption of Telematics
5.3.4 Rising Penetration of Cloud-based Insurance Technology Services
5.3.5 Escalating Demand for Digital Self-Service
5.3.6 Collaboration with BigTechs
5.3.7 Surging Popularity of Virtual Insurance Advisor
5.3.8 Emergence of Subscription Models
5.3.9 Growing Adoption of Connected Insurance
5.3.10 Increasing Use of Blockchain in Insurance
5.3.11 Rising Popularity of Gamification in Insurance Industry

6. Competitive Landscape

6.1 The US Insurance Distribution Technology Market Players by Business Models

7. Company Profiles

7.1 GoHealth, Inc.
7.1.1 Business Overview
7.1.2 Operating Segment
7.1.3 Business Strategy

7.2 Brown & Brown, Inc. (Coverhound)
7.2.1 Business Overview
7.2.2 Operating Segment
7.2.3 Business Strategy

7.3 Goosehead Insurance, Inc.
7.3.1 Business Overview
7.3.2 Revenues by Source
7.3.3 Business Strategy

7.4 Porch Group, Inc.
7.4.1 Business Overview
7.4.2 Operating Segment
7.4.3 Business Strategy

7.5 Clover Health Investments, Corp.
7.5.1 Business Overview
7.5.2 Operating Segment
7.5.3 Business Strategy

7.6 MediaAlpha, Inc.
7.6.1 Business Overview
7.6.2 Revenue by Vertical
7.6.3 Business Strategy

7.7 Oscar Health, Inc.
7.7.1 Business Overview
7.7.2 Business Strategy

7.8 Lemonade Inc.
7.8.1 Business Overview
7.8.2 Business Strategy

7.9 Hippo Holdings Inc. (Hippo Insurance Services)
7.9.1 Business Overview
7.9.2 Business Strategy

7.10 Root Inc.
7.10.1 Business Overview
7.10.2 Business Strategy

List of Figures

Figure 1: Insurance Distribution Segmentation
Figure 2: Insurance Distribution Technology Segmentation by Function
Figure 3: Insurance Distribution Technology Segmentation by Technology Type & End-User
Figure 4: The US Insurance Distribution Market by Value; 2018-2022 (US$ Billion)
Figure 5: The US Insurance Distribution Market by Value; 2023-2028 (US$ Billion)
Figure 6: The US Insurance Distribution Market by Application; 2022 (Percentage, %)
Figure 7: The US Insurance Distribution Market by Segment; 2022 (Percentage, %)
Figure 8: The US Property and Casualty (P&C) Insurance Distribution Market by Value; 2018-2022 (US$ Billion)
Figure 9: The US Property and Casualty (P&C) Insurance Distribution Market by Value; 2023-2028 (US$ Billion)
Figure 10: The US Health Insurance Distribution Market by Value; 2018-2022 (US$ Billion)
Figure 11: The US Health Insurance Distribution Market by Value; 2023-2028 (US$ Billion)
Figure 12: The US Life Insurance Distribution Market by Value; 2018-2022 (US$ Billion)
Figure 13: The US Life Insurance Distribution Market by Value; 2023-2028 (US$ Billion)
Figure 14: The US Retail Insurance Distribution Market by Value; 2018-2022 (US$ Billion)
Figure 15: The US Retail Insurance Distribution Market by Value; 2023-2028 (US$ Billion)
Figure 16: The US Retail Insurance Distribution Market by Application; 2022 (Percentage, %)
Figure 17: The US Commercial Insurance Distribution Market by Value; 2018-2022 (US$ Billion)
Figure 18: The US Commercial Insurance Distribution Market by Value; 2023-2028 (US$ Billion)
Figure 19: The US Insurance Distribution Technology Market by Value; 2018-2022 (US$ Billion)
Figure 20: The US Insurance Distribution Technology Market by Value; 2023-2028 (US$ Billion)
Figure 21: The US Insurance Distribution Technology Market by Function; 2022 (Percentage, %)
Figure 22: The US Insurance Distribution Technology Market by Technology Type; 2022 (Percentage, %)
Figure 23: The US Insurance Distribution Technology Market by End-User; 2022 (Percentage, %)
Figure 24: The US Commission Insurance Distribution Technology Market by Value; 2018-2022 (US$ Billion)
Figure 25: The US Commission Insurance Distribution Technology Market by Value; 2023-2028 (US$ Billion)
Figure 26: The US Broker IT Insurance Distribution Technology Market by Value; 2018-2022 (US$ Billion)
Figure 27: The US Broker IT Insurance Distribution Technology Market by Value; 2023-2028 (US$ Billion)
Figure 28: The US Advertising Insurance Distribution Technology Market by Value; 2018-2022 (US$ Billion)
Figure 29: The US Advertising Insurance Distribution Technology Market by Value; 2023-2028 (US$ Billion)
Figure 30: The US Insurance Distribution Technology Market by Application; 2022 (Percentage, %)
Figure 31: The US Auto Advertising Insurance Distribution Technology Market by Value; 2018-2022 (US$ Billion)
Figure 32: The US Auto Advertising Insurance Distribution Technology Market by Value; 2023-2028 (US$ Billion)
Figure 33: The US Health Advertising Insurance Distribution Technology Market by Value; 2018-2022 (US$ Billion)
Figure 34: The US Health Advertising Insurance Distribution Technology Market by Value; 2023-2028 (US$ Billion)
Figure 35: The US Life Advertising Insurance Distribution Technology Market by Value; 2018-2022 (US$ Million)
Figure 36: The US Life Advertising Insurance Distribution Technology Market by Value; 2023-2028 (US$ Million)
Figure 37: The US Home Advertising Insurance Distribution Technology Market by Value; 2018-2022 (US$ Million)
Figure 38: The US Home Advertising Insurance Distribution Technology Market by Value; 2023-2028 (US$ Million)
Figure 39: The US SMB Commercial P&C Advertising Insurance Distribution Technology Market by Value; 2018-2022 (US$ Million)
Figure 40: The US SMB Commercial P&C Insurance Distribution Technology Market by Value; 2023-2028 (US$ Million)
Figure 41: The US Cloud Computing Insurance Distribution Technology Market by Value; 2018-2022 (US$ Billion)
Figure 42: The US Cloud Computing Insurance Distribution Technology Market by Value; 2023-2028 (US$ Billion)
Figure 43: The US Artificial Intelligence Insurance Distribution Technology Market by Value; 2018-2022 (US$ Billion)
Figure 44: The US Artificial Intelligence Insurance Distribution Technology Market by Value; 2023-2028 (US$ Billion)
Figure 45: The US Block Chain Insurance Distribution Technology Market by Value; 2018-2022 (US$ Billion)
Figure 46: The US Block Chain Insurance Distribution Technology Market by Value; 2023-2028 (US$ Billion)
Figure 47: The US Big Data & Business Analytics Insurance Distribution Technology Market by Value; 2018-2022 (US$ Billion)
Figure 48: The US Big Data & Business Analytics Insurance Distribution Technology Market by Value; 2023-2028 (US$ Billion)
Figure 49: The US IoT Insurance Distribution Technology Market by Value; 2018-2022 (US$ Billion)
Figure 50: The US IoT Insurance Distribution Technology Market by Value; 2023-2028 (US$ Billion)
Figure 51: The US Other Insurance Distribution Technology Market by Value; 2018-2022 (US$ Billion)
Figure 52: The US Other Insurance Distribution Technology Market by Value; 2023-2028 (US$ Billion)
Figure 53: The US BFSI Insurance Distribution Technology Market by Value; 2018-2022 (US$ Billion)
Figure 54: The US BFSI Insurance Distribution Technology Market by Value; 2023-2028 (US$ Billion)
Figure 55: The US Automotive Insurance Distribution Technology Market by Value; 2018-2022 (US$ Billion)
Figure 56: The US Automotive Insurance Distribution Technology Market by Value; 2023-2028 (US$ Billion)
Figure 57: The US Manufacturing Insurance Distribution Technology Market by Value; 2018-2022 (US$ Billion)
Figure 58: The US Manufacturing Insurance Distribution Technology Market by Value; 2023-2028 (US$ Billion)
Figure 59: The US Transportation Insurance Distribution Technology Market by Value; 2018-2022 (US$ Billion)
Figure 60: The US Transportation Insurance Distribution Technology Market by Value; 2023-2028 (US$ Billion)
Figure 61: The US Government Insurance Distribution Technology Market by Value; 2018-2022 (US$ Billion)
Figure 62: The US Government Insurance Distribution Technology Market by Value; 2023-2028 (US$ Billion)
Figure 63: The US Healthcare Insurance Distribution Technology Market by Value; 2018-2022 (US$ Billion)
Figure 64: The US Healthcare Insurance Distribution Technology Market by Value; 2023-2028 (US$ Billion)
Figure 65: The US Retail Insurance Distribution Technology Market by Value; 2018-2022 (US$ Million)
Figure 66: The US Retail Insurance Distribution Technology Market by Value; 2023-2028 (US$ Billion)
Figure 67: The US Others Insurance Distribution Technology Market by Value; 2018-2022 (US$ Million)
Figure 68: The US Others Insurance Distribution Technology Market by Value; 2023-2028 (US$ Million)
Figure 69: The US Urban Population; 2015-2022 (Percentage, %)
Figure 70: The US Population by Generation; 2022 (Million)
Figure 71: The US Number of Internet Users; 2018-2023 (Million)
Figure 72: The US Social Media Users; 2019-2028 (Million)
Figure 73: Potential Business and Technology Benefits of Cloud
Figure 74: GoHealth Inc. Net Revenues by Segment; 2022 (Percentage, %)
Figure 75: Brown & Brown, Inc. Total Revenues by Segment; 2022 (Percentage, %)
Figure 76: Goosehead Insurance, Inc. Revenues by Source; 2022 (Percentage, %)
Figure 77: Porch Group, Inc. Revenue by Segment; 2022 (Percentage, %)
Figure 78: Clover Health Investments, Corp. Revenues by Segment; 2022 (Percentage, %)
Figure 79: MediaAlpha, Inc. Revenue by Vertical; 2022 (Percentage, %)
Table 1: Technologies Supporting Insurers’ Battle with COVID-19
Table 2: The US Insurance Distribution Technology Market Players by Business Models

 

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Summary

The US insurance distribution market was valued at US$195.15 billion in 2022 and is expected to reach US$307.46 billion by 2028. On the other hand, the US insurance distribution technology market in 2022 was valued at US$17.61 billion. The market is projected to reach US$42.71 billion by 2028. Insurance distribution technology refers to the use of various technological tools, platforms, and solutions to enhance the process of selling and delivering insurance products to customers. This technology aims to improve efficiency, customer experience, and the overall distribution strategy within the insurance industry.

The US region offers strong growth potential to the insurance distribution technology market. Insurance technology firms have been showing significant growth in the areas of auto, homeownership, and cyber insurance. Such strong growth would stimulate traditional insurers to either acquire technology capabilities or partner with InsurTech companies. With an increasing demand for innovative products and services from millennials, such collaboration would become a critical imperative. Due to such collaborations, traditional insurers would benefit from faster results in establishing a tech culture. The US insurance distribution market is expected to grow at a CAGR of 7.87%. Whereas, the US insurance distribution technology market would grow at a CAGR of 15.91% during the forecast period of 2023-2028.

Market Segmentation Analysis:

By Application: The US insurance distribution market has been analyzed based on the following applications: Property and Casualty (P&C), Health, and Life. Property and casualty (P&C) held the highest share in the market. The US property and casualty (P&C) insurance distribution market is expected to witness significant growth in the forthcoming years due to the rising use of technology and analytics to align products and pricing with consumer preferences, increasing spending on advertising P&C products, and the growing popularity of SaaS solutions.

By Segment: The US insurance distribution market has been bifurcated based on the following segments: Retail and Commercial. Commercial is expected to be the fastest-growing segment in the forecasted period. The combination of human and digital talent has driven the growth of commercial insurance distribution in the US. Whether in the form of APIs, push notifications, portal interoperability, advanced visualizations of deal financials, and scalable/self-learning models, tech is a key catalyst for improvement. Organizations that adapt fastest to these evolving distribution models have experienced rapid growth and margin improvements in the past few years.

By Function: The report provides the bifurcation of the US insurance distribution technology market into three segments based on function: Insurance Carrier Spending on Commissions; Insurance Broker Spending on Technology (Broker IT); and Insurance Carrier Spending on Advertising. In 2022, the commission segment held the highest share of the insurance distribution technology market. The commission segment is expected to experience high growth. The rising penetration of digital and telesales models is expected to increase the share of the broker commission. It is also expected that the bulk of integrated distributors’ growth would come from the auto and individual health and Medicare markets as these both have a growing digital aspect. The US advertising insurance distribution technology market can be futher divided into five applications: Auto, Health, Life, Home, and SMB Commercial P&C. The US home advertising market is expected to grow significantly over the forecast period, owing to the rising development of back-end call centers in the home insurance markets, the growing use of connected devices to streamline processes, etc.

By Technology Type: On the basis of technology, the market has been segmented into six parts namely Cloud Computing, Artificial Intelligence, Block Chain, Big Data & Business Analytics, IoT, and Others. Cloud computing held the major share in the market. The growth is expected to increase as cloud computing is a valuable delivery model that insurers can use to facilitate or accelerate business transformation. Moreover, cloud computing has a huge impact on the insurance industry, with benefits for internal processes, new customer acquisition, and building policyholders’ loyalty.

By End-user: The report provides the segmentation of the US insurance distribution technology market based on eight end-user: BFSI, Automotive, Manufacturing, Transportation, Government, Healthcare, Retail, and Others. BFSI held the highest share in the market, whereas the healthcare segment is anticipated to grow at the highest CAGR during the forecasted period. The growth can be attributed to the widespread use of the platform and peer-to-peer business models and lower insurance premium rates leading to a rise in the number of policymakers.

The US Insurance Distribution Technology Market Dynamics:

Growth Drivers: One of the most important factors impacting insurance distribution technology market dynamics is the increasing use of mobile technology and applications. By using mobile app technology, the insurance distributors can now easily reach out to their tech-savvy customers. These apps are extremely useful and viewed as invaluable assets when it comes to claims. They are capable of capturing and transferring data quickly, making the process hassle-free and expediting the complete insurance-related claims process. Furthermore, the market has been growing over the past few years, due to factors such as soaring urban population, rising millennial population, rise in the use of internet to buy insurance products, integration of artificial intelligence (AI) with insurance, etc.

Challenges: However, the market has been confronted with some challenges specifically, security concerns, infrastructure bottlenecks, etc.

Trends: The market is projected to grow at a fast pace during the forecast period, due to various latest trends such as increasing use of social media as a distribution channel, rising personalization trend, growing adoption of telematics, rising penetration of cloud-based insurance technology services, escalating demand for digital self-service, collaboration with bigtechs, surging popularity of virtual insurance advisor, emergence of subscription models, growing adoption of connected insurance, increasing use of blockchain in insurance, rising popularity of gamification in insurance industry, etc. Telematics refers to devices that merge telecommunications and information technology. With the proliferation of smartphones in the US, telematics has become a convenient method of data collection, with the ability to analyze information and compare data of users, improving underwriting with greater accuracy and efficiency. Therefore, it is expected that the growing adoption of telematics would further provide significant opportunities to the IT sector by making insurance distribution more efficient, and better coordinated.

Impact Analysis of COVID-19 and Way Forward:

The US insurance distribution technology market growth was positively influenced by the COVID-19 pandemic. The COVID-19 pandemic is forcing almost all organizations to speed up their digital transformation priorities. In regards to the insurance distribution technology industry, the most significant change is the growing interest throughout the pandemic in digital products that are more dynamic. This change would lead to much greater levels of personalization and so change the customer experience and value proposition. In post- COVID era, insurers must explore technologies like virtual reality, augmented reality, and virtual-visit solutions for facilitating virtual sales and intermediary enablement.

Competitive Landscape:

The US insurance distribution technology market is fragmented in nature, owing to the presence of a large number of small businesses catering to the demands of life and non-life insurance sectors.

The key players of the US insurance distribution technology market are:

GoHealth, Inc.
Brown & Brown, Inc. (Coverhound)
Goosehead Insurance, Inc.
Porch Group, Inc.
Clover Health Investments, Corp.
MediaAlpha, Inc.
Oscar Health, Inc.
Lemonade Inc.
Hippo Holdings Inc. (Hippo Insurance Services)
Root Inc.

Some of the strategies among key players in the market for insurance distribution technology are partnerships, mergers, acquisitions, and collaborations. For Instance, Lemonade entered into an agreement in 2021 to acquire Metromile (the data science company focused on auto insurance). Whereas, GoHealth has invested in multiple sectors such as HRTech, Employer Insurance, Employee Health IT, and more. MediaAlpha is one of the largest digital aggregator companies in the market. Whereas, companies such as GoHealth, Goosehead, and Porch are integrated distributors. With the rising preference for technical improvements in the insurance sector, such as artificial intelligence, machine learning, and blockchain technology, the number of deals made has been steadily increasing over the last few years. Insurance distribution technology firm’s ability to promote insurance industry innovation by generating new products would aid insurance companies in meeting the changing needs of their customers. As a result, various insurance distribution technology companies are gaining traction by providing a new and diverse set of services.



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Table of Contents

1. Executive Summary

2. Introduction

2.1 Insurance Distribution Technology: An Overview
2.1.1 Introduction to Insurance Distribution
2.1.2 Introduction to Insurance Distribution Technology

2.2 Insurance Distribution Segmentation: An Overview
2.2.1 Insurance Distribution Segmentation

2.3 Insurance Distribution Technology Segmentation: An Overview
2.3.1 Insurance Distribution Technology Segmentation

3. The US Market Analysis

3.1 The US Insurance Distribution Market: An Analysis

3.1.1 The US Insurance Distribution Market: An Overview
3.1.2 The US Insurance Distribution Market by Value
3.1.3 The US Insurance Distribution Market by Application (Property and Casualty, Health, and Life)
3.1.4 The US Insurance Distribution Market by Segment (Retail and Commercial)

3.2 The US Insurance Distribution Market: Application Analysis

3.2.1 The US Insurance Distribution Market by Application: An Overview
3.2.2 The US Property and Casualty (P&C) Insurance Distribution Market by Value
3.2.3 The US Health Insurance Distribution Market by Value
3.2.4 The US Life Insurance Distribution Market by Value

3.3 The US Insurance Distribution Market: Segment Analysis

3.3.1 The US Insurance Distribution Market by Segment: An Overview
3.3.2 The US Retail Insurance Distribution Market by Value
3.3.3 The US Retail Insurance Distribution Market by Application (Auto & Home, Health, Life, and SMB P&C)
3.3.4 The US Commercial Insurance Distribution Market by Value

3.4 The US Insurance Distribution Technology Market: An Analysis

3.4.1 The US Insurance Distribution Technology Market: An Overview
3.4.2 The US Insurance Distribution Technology Market by Value
3.4.3 The US Insurance Distribution Technology Market by Function (Commission, Broker IT, and Advertising)
3.4.4 The US Insurance Distribution Technology Market by Technology Type (Cloud Computing, Artificial Intelligence, Block Chain, Big Data & Business Analytics, IoT, and Others)
3.4.5 The US Insurance Distribution Technology Market by End-User (BFSI, Automotive, Manufacturing, Transportation, Government, Healthcare, Retail, and Others)

3.5 The US Insurance Distribution Technology Market: Function Analysis

3.5.1 The US Insurance Distribution Technology Market by Function: An Overview
3.5.2 The US Commission Insurance Distribution Technology Market by Value
3.5.3 The US Broker IT Insurance Distribution Technology Market by Value
3.5.4 The US Advertising Insurance Distribution Technology Market by Value
3.5.5 The US Advertising Insurance Distribution Technology Market by Application (Auto, Health, Life, Home, and SMB Commercial P&C)
3.5.6 The US Auto Advertising Insurance Distribution Technology Market by Value
3.5.7 The US Health Advertising Insurance Distribution Technology Market by Value
3.5.8 The US Life Advertising Insurance Distribution Technology Market by Value
3.5.9 The US Home Advertising Insurance Distribution Technology Market by Value
3.5.10 The US SMB Commercial P&C Insurance Distribution Technology Market by Value

3.6 The US Insurance Distribution Technology Market: Technology Type Analysis

3.6.1 The US Insurance Distribution Technology Market by Technology Type: An Overview
3.6.2 The US Cloud Computing Insurance Distribution Technology Market by Value
3.6.3 The US Artificial Intelligence Insurance Distribution Technology Market by Value
3.6.4 The US Block Chain Insurance Distribution Technology Market by Value
3.6.5 The US Big Data & Business Analytics Insurance Distribution Technology Market by Value
3.6.6 The US IoT Insurance Distribution Technology Market by Value
3.6.7 The US Other Insurance Distribution Technology Market by Value

3.7 The US Insurance Distribution Technology Market: End-User Analysis

3.7.1 The US Insurance Distribution Technology Market by End-User: An Overview
3.7.2 The US BFSI Insurance Distribution Technology Market by Value
3.7.3 The US Automotive Insurance Distribution Technology Market by Value
3.7.4 The US Manufacturing Insurance Distribution Technology Market by Value
3.7.5 The US Transportation Insurance Distribution Technology Market by Value
3.7.6 The US Government Insurance Distribution Technology Market by Value
3.7.7 The US Healthcare Insurance Distribution Technology Market by Value
3.7.8 The US Retail Insurance Distribution Technology Market by Value
3.7.9 The US Others Insurance Distribution Technology Market by Value

4. Impact of COVID-19

4.1 Impact of COVID-19 on Insurance Industry
4.2 Impact of COVID-19 on Insurance Distribution Technology Industry

5. Market Dynamics

5.1 Growth Driver
5.1.1 Soaring Urban Population
5.1.2 Rising Millennial Population
5.1.3 Rise in the Use of Internet to Buy Insurance Products
5.1.4 Increasing Use of Mobile Technology and Applications (Apps)
5.1.5 Integration of Artificial Intelligence (AI) with Insurance

5.2 Challenges
5.2.1 Security Concerns
5.2.2 Infrastructure Bottlenecks

5.3 Market Trends
5.3.1 Increasing Use of Social Media as a Distribution Channel
5.3.2 Rising Personalization Trend
5.3.3 Growing Adoption of Telematics
5.3.4 Rising Penetration of Cloud-based Insurance Technology Services
5.3.5 Escalating Demand for Digital Self-Service
5.3.6 Collaboration with BigTechs
5.3.7 Surging Popularity of Virtual Insurance Advisor
5.3.8 Emergence of Subscription Models
5.3.9 Growing Adoption of Connected Insurance
5.3.10 Increasing Use of Blockchain in Insurance
5.3.11 Rising Popularity of Gamification in Insurance Industry

6. Competitive Landscape

6.1 The US Insurance Distribution Technology Market Players by Business Models

7. Company Profiles

7.1 GoHealth, Inc.
7.1.1 Business Overview
7.1.2 Operating Segment
7.1.3 Business Strategy

7.2 Brown & Brown, Inc. (Coverhound)
7.2.1 Business Overview
7.2.2 Operating Segment
7.2.3 Business Strategy

7.3 Goosehead Insurance, Inc.
7.3.1 Business Overview
7.3.2 Revenues by Source
7.3.3 Business Strategy

7.4 Porch Group, Inc.
7.4.1 Business Overview
7.4.2 Operating Segment
7.4.3 Business Strategy

7.5 Clover Health Investments, Corp.
7.5.1 Business Overview
7.5.2 Operating Segment
7.5.3 Business Strategy

7.6 MediaAlpha, Inc.
7.6.1 Business Overview
7.6.2 Revenue by Vertical
7.6.3 Business Strategy

7.7 Oscar Health, Inc.
7.7.1 Business Overview
7.7.2 Business Strategy

7.8 Lemonade Inc.
7.8.1 Business Overview
7.8.2 Business Strategy

7.9 Hippo Holdings Inc. (Hippo Insurance Services)
7.9.1 Business Overview
7.9.2 Business Strategy

7.10 Root Inc.
7.10.1 Business Overview
7.10.2 Business Strategy

List of Figures

Figure 1: Insurance Distribution Segmentation
Figure 2: Insurance Distribution Technology Segmentation by Function
Figure 3: Insurance Distribution Technology Segmentation by Technology Type & End-User
Figure 4: The US Insurance Distribution Market by Value; 2018-2022 (US$ Billion)
Figure 5: The US Insurance Distribution Market by Value; 2023-2028 (US$ Billion)
Figure 6: The US Insurance Distribution Market by Application; 2022 (Percentage, %)
Figure 7: The US Insurance Distribution Market by Segment; 2022 (Percentage, %)
Figure 8: The US Property and Casualty (P&C) Insurance Distribution Market by Value; 2018-2022 (US$ Billion)
Figure 9: The US Property and Casualty (P&C) Insurance Distribution Market by Value; 2023-2028 (US$ Billion)
Figure 10: The US Health Insurance Distribution Market by Value; 2018-2022 (US$ Billion)
Figure 11: The US Health Insurance Distribution Market by Value; 2023-2028 (US$ Billion)
Figure 12: The US Life Insurance Distribution Market by Value; 2018-2022 (US$ Billion)
Figure 13: The US Life Insurance Distribution Market by Value; 2023-2028 (US$ Billion)
Figure 14: The US Retail Insurance Distribution Market by Value; 2018-2022 (US$ Billion)
Figure 15: The US Retail Insurance Distribution Market by Value; 2023-2028 (US$ Billion)
Figure 16: The US Retail Insurance Distribution Market by Application; 2022 (Percentage, %)
Figure 17: The US Commercial Insurance Distribution Market by Value; 2018-2022 (US$ Billion)
Figure 18: The US Commercial Insurance Distribution Market by Value; 2023-2028 (US$ Billion)
Figure 19: The US Insurance Distribution Technology Market by Value; 2018-2022 (US$ Billion)
Figure 20: The US Insurance Distribution Technology Market by Value; 2023-2028 (US$ Billion)
Figure 21: The US Insurance Distribution Technology Market by Function; 2022 (Percentage, %)
Figure 22: The US Insurance Distribution Technology Market by Technology Type; 2022 (Percentage, %)
Figure 23: The US Insurance Distribution Technology Market by End-User; 2022 (Percentage, %)
Figure 24: The US Commission Insurance Distribution Technology Market by Value; 2018-2022 (US$ Billion)
Figure 25: The US Commission Insurance Distribution Technology Market by Value; 2023-2028 (US$ Billion)
Figure 26: The US Broker IT Insurance Distribution Technology Market by Value; 2018-2022 (US$ Billion)
Figure 27: The US Broker IT Insurance Distribution Technology Market by Value; 2023-2028 (US$ Billion)
Figure 28: The US Advertising Insurance Distribution Technology Market by Value; 2018-2022 (US$ Billion)
Figure 29: The US Advertising Insurance Distribution Technology Market by Value; 2023-2028 (US$ Billion)
Figure 30: The US Insurance Distribution Technology Market by Application; 2022 (Percentage, %)
Figure 31: The US Auto Advertising Insurance Distribution Technology Market by Value; 2018-2022 (US$ Billion)
Figure 32: The US Auto Advertising Insurance Distribution Technology Market by Value; 2023-2028 (US$ Billion)
Figure 33: The US Health Advertising Insurance Distribution Technology Market by Value; 2018-2022 (US$ Billion)
Figure 34: The US Health Advertising Insurance Distribution Technology Market by Value; 2023-2028 (US$ Billion)
Figure 35: The US Life Advertising Insurance Distribution Technology Market by Value; 2018-2022 (US$ Million)
Figure 36: The US Life Advertising Insurance Distribution Technology Market by Value; 2023-2028 (US$ Million)
Figure 37: The US Home Advertising Insurance Distribution Technology Market by Value; 2018-2022 (US$ Million)
Figure 38: The US Home Advertising Insurance Distribution Technology Market by Value; 2023-2028 (US$ Million)
Figure 39: The US SMB Commercial P&C Advertising Insurance Distribution Technology Market by Value; 2018-2022 (US$ Million)
Figure 40: The US SMB Commercial P&C Insurance Distribution Technology Market by Value; 2023-2028 (US$ Million)
Figure 41: The US Cloud Computing Insurance Distribution Technology Market by Value; 2018-2022 (US$ Billion)
Figure 42: The US Cloud Computing Insurance Distribution Technology Market by Value; 2023-2028 (US$ Billion)
Figure 43: The US Artificial Intelligence Insurance Distribution Technology Market by Value; 2018-2022 (US$ Billion)
Figure 44: The US Artificial Intelligence Insurance Distribution Technology Market by Value; 2023-2028 (US$ Billion)
Figure 45: The US Block Chain Insurance Distribution Technology Market by Value; 2018-2022 (US$ Billion)
Figure 46: The US Block Chain Insurance Distribution Technology Market by Value; 2023-2028 (US$ Billion)
Figure 47: The US Big Data & Business Analytics Insurance Distribution Technology Market by Value; 2018-2022 (US$ Billion)
Figure 48: The US Big Data & Business Analytics Insurance Distribution Technology Market by Value; 2023-2028 (US$ Billion)
Figure 49: The US IoT Insurance Distribution Technology Market by Value; 2018-2022 (US$ Billion)
Figure 50: The US IoT Insurance Distribution Technology Market by Value; 2023-2028 (US$ Billion)
Figure 51: The US Other Insurance Distribution Technology Market by Value; 2018-2022 (US$ Billion)
Figure 52: The US Other Insurance Distribution Technology Market by Value; 2023-2028 (US$ Billion)
Figure 53: The US BFSI Insurance Distribution Technology Market by Value; 2018-2022 (US$ Billion)
Figure 54: The US BFSI Insurance Distribution Technology Market by Value; 2023-2028 (US$ Billion)
Figure 55: The US Automotive Insurance Distribution Technology Market by Value; 2018-2022 (US$ Billion)
Figure 56: The US Automotive Insurance Distribution Technology Market by Value; 2023-2028 (US$ Billion)
Figure 57: The US Manufacturing Insurance Distribution Technology Market by Value; 2018-2022 (US$ Billion)
Figure 58: The US Manufacturing Insurance Distribution Technology Market by Value; 2023-2028 (US$ Billion)
Figure 59: The US Transportation Insurance Distribution Technology Market by Value; 2018-2022 (US$ Billion)
Figure 60: The US Transportation Insurance Distribution Technology Market by Value; 2023-2028 (US$ Billion)
Figure 61: The US Government Insurance Distribution Technology Market by Value; 2018-2022 (US$ Billion)
Figure 62: The US Government Insurance Distribution Technology Market by Value; 2023-2028 (US$ Billion)
Figure 63: The US Healthcare Insurance Distribution Technology Market by Value; 2018-2022 (US$ Billion)
Figure 64: The US Healthcare Insurance Distribution Technology Market by Value; 2023-2028 (US$ Billion)
Figure 65: The US Retail Insurance Distribution Technology Market by Value; 2018-2022 (US$ Million)
Figure 66: The US Retail Insurance Distribution Technology Market by Value; 2023-2028 (US$ Billion)
Figure 67: The US Others Insurance Distribution Technology Market by Value; 2018-2022 (US$ Million)
Figure 68: The US Others Insurance Distribution Technology Market by Value; 2023-2028 (US$ Million)
Figure 69: The US Urban Population; 2015-2022 (Percentage, %)
Figure 70: The US Population by Generation; 2022 (Million)
Figure 71: The US Number of Internet Users; 2018-2023 (Million)
Figure 72: The US Social Media Users; 2019-2028 (Million)
Figure 73: Potential Business and Technology Benefits of Cloud
Figure 74: GoHealth Inc. Net Revenues by Segment; 2022 (Percentage, %)
Figure 75: Brown & Brown, Inc. Total Revenues by Segment; 2022 (Percentage, %)
Figure 76: Goosehead Insurance, Inc. Revenues by Source; 2022 (Percentage, %)
Figure 77: Porch Group, Inc. Revenue by Segment; 2022 (Percentage, %)
Figure 78: Clover Health Investments, Corp. Revenues by Segment; 2022 (Percentage, %)
Figure 79: MediaAlpha, Inc. Revenue by Vertical; 2022 (Percentage, %)
Table 1: Technologies Supporting Insurers’ Battle with COVID-19
Table 2: The US Insurance Distribution Technology Market Players by Business Models

 

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