Summary

The voice biometrics market was valued at $2.5 billion in 2023, and is projected to reach $11.5 billion by 2032, growing at a CAGR of 18.7% from 2024 to 2032.
Voice biometrics is a state-of-the-art speaker recognition software that identifies and verifies individuals based on their unique vocal characteristics. This method leverages the distinct features of a person's voice—such as pitch, tone, cadence, and vocal tract shape—to create a voiceprint or voice signature. These voiceprints are used for authentication, often in applications like secure access, fraud prevention, and customer service automation.

The global voice biometrics market is witnessing rapid growth due to factors such as alarming rise in risk of cyber threats and increase in focus of organizations to deploy robust and user-friendly authentication methods such as voice biometrics. As per a study by Aite Novarica—a global leader in financial services technology research—call centers are responsible for approximately 60% of fraud losses from account takeovers. This is attributed to the fact that fraudsters often talk to an agent when attempting to change passwords or contact information. Thus, financial institutions are major adopters of voice biometrics as they are highly vulnerable to frauds and seek stronger protection methods. Furthermore, rapid proliferation of mobile banking and digital payment platforms has created a need for voice biometrics, thereby augmenting the market growth. Moreover, governments and regulatory bodies in many regions are mandating stringent security measures to protect sensitive information, prompting businesses to adopt advanced technologies like voice biometrics, which significantly contributes toward the market growth. In addition, increase in penetration of smartphones and IoT devices with built-in microphones enables the widespread deployment of voice biometric systems in consumer applications, such as smart home devices and virtual assistants, which fuels the market growth. However, high cost associated with the deployment of voice biometrics acts as the key deterrent factor of the global market. Moreover, limited awareness about voice biometrics and its benefits, combined with lack of advanced infrastructure, hinders the market growth. On the contrary, the integration of AI and ML has significantly improved the accuracy and efficiency of voice recognition systems, enabling better analysis of voice patterns and faster processing times. Such developments are expected to offer lucrative opportunities for the expansion of the global market during the forecast period.

The voice biometrics market is segmented into by type, deployment model, enterprise size, industry vertical, and region. On the basis of type, the market is divided into active biometrics and passive biometrics. As per deployment model, it is segregated into on-premises and cloud. Depending on enterprise size, it is bifurcated into small & medium enterprises and large enterprises. By industry vertical, it is classified into BFSI, retail & e-commerce, telecommunications & IT, government & defense, and others. Region wise, the market is analyzed across North America, Europe, Asia-Pacific, and LAMEA.

Key Findings
By type, the active biometrics segment held the largest market share in 2023.
On the basis of deployment model, the cloud segment was the major shareholder in 2023.
Depending on enterprise size, the large enterprises segment garnered the largest share in 2023.
As per industry vertical, the BFSI segment dominated the market, in terms of share, in 2023.
Region wise, North America emerged as the most lucrative market for voice biometrics in 2023.

Competition Analysis
Competitive analysis and profiles of the major players in the global voice biometrics market include Nuance Communications Inc., Verint Systems Inc., Voice Biometrics Group, NICE Ltd, Auraya Inc., Phonexia SRO, BioCatch Ltd, Pindrop Security Inc., Aculab Inc., and OneValult. These major players have adopted various key development strategies such as business expansion, new product launches, and partnerships to strengthen their foothold in the competitive market.


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● End user preferences and pain points
● Industry life cycle assessment, by region
● Product Benchmarking / Product specification and applications
● Product Life Cycles
● Scenario Analysis & Growth Trend Comparison
● Technology Trend Analysis
● Go To Market Strategy
● Market share analysis of players by products/segments
● New Product Development/ Product Matrix of Key Players
● Pain Point Analysis
● Regulatory Guidelines
● Strategic Recommendations
● Additional company profiles with specific to client's interest
● Additional country or region analysis- market size and forecast
● Brands Share Analysis
● Criss-cross segment analysis- market size and forecast
● Expanded list for Company Profiles
● Historic market data
● Market share analysis of players at global/region/country level
● SWOT Analysis
Key Market Segments
By Type
● Active Biometrics
● Passive Biometrics
By Deployment Model
● On-Premises
● Cloud
By Enterprise Size
● Small and Medium Enterprises
● Large Enterprises
By Industry Vertical
● BFSI
● Retail and E-commerce
● Telecommunications and IT
● Government and Defense
● Others
By Region
● North America
○ U.S.
○ Canada
● Europe
○ France
○ Germany
○ Italy
○ Spain
○ UK
○ Rest of Europe
● Asia-Pacific
○ China
○ Japan
○ India
○ South Korea
○ Australia
○ Rest of Asia-Pacific
● LAMEA
○ Latin America
○ Middle East
○ Africa
● Key Market Players
○ Nuance Communications Inc.
○ Verint Systems Inc.
○ Voice Biometrics Group
○ NICE Ltd
○ Auraya Inc.
○ Phonexia SRO
○ BioCatch Ltd
○ Pindrop Security Inc.
○ Aculab Inc.
○ OneValult

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Table of Contents

CHAPTER 1: INTRODUCTION
1.1. Report Description
1.2. Key Market Segments
1.3. Key Benefits
1.4. Research Methodology
1.4.1. Primary Research
1.4.2. Secondary Research
1.4.3. Analyst Tools and Models
CHAPTER 2: EXECUTIVE SUMMARY
2.1. CXO Perspective
CHAPTER 3: MARKET LANDSCAPE
3.1. Market Definition and Scope
3.2. Key Findings
3.2.1. Top Investment Pockets
3.2.2. Top Winning Strategies
3.3. Porter's Five Forces Analysis
3.3.1. Bargaining Power of Suppliers
3.3.2. Threat of New Entrants
3.3.3. Threat of Substitutes
3.3.4. Competitive Rivalry
3.3.5. Bargaining Power among Buyers
3.4. Market Dynamics
3.4.1. Drivers
3.4.2. Restraints
3.4.3. Opportunities
CHAPTER 4: VOICE BIOMETRICS MARKET, BY TYPE
4.1. Market Overview
4.1.1 Market Size and Forecast, By Type
4.2. Active Biometrics
4.2.1. Key Market Trends, Growth Factors and Opportunities
4.2.2. Market Size and Forecast, By Region
4.2.3. Market Share Analysis, By Country
4.3. Passive Biometrics
4.3.1. Key Market Trends, Growth Factors and Opportunities
4.3.2. Market Size and Forecast, By Region
4.3.3. Market Share Analysis, By Country
CHAPTER 5: VOICE BIOMETRICS MARKET, BY DEPLOYMENT MODEL
5.1. Market Overview
5.1.1 Market Size and Forecast, By Deployment Model
5.2. On-Premises
5.2.1. Key Market Trends, Growth Factors and Opportunities
5.2.2. Market Size and Forecast, By Region
5.2.3. Market Share Analysis, By Country
5.3. Cloud
5.3.1. Key Market Trends, Growth Factors and Opportunities
5.3.2. Market Size and Forecast, By Region
5.3.3. Market Share Analysis, By Country
CHAPTER 6: VOICE BIOMETRICS MARKET, BY ENTERPRISE SIZE
6.1. Market Overview
6.1.1 Market Size and Forecast, By Enterprise Size
6.2. Small And Medium Enterprises
6.2.1. Key Market Trends, Growth Factors and Opportunities
6.2.2. Market Size and Forecast, By Region
6.2.3. Market Share Analysis, By Country
6.3. Large Enterprises
6.3.1. Key Market Trends, Growth Factors and Opportunities
6.3.2. Market Size and Forecast, By Region
6.3.3. Market Share Analysis, By Country
CHAPTER 7: VOICE BIOMETRICS MARKET, BY INDUSTRY VERTICAL
7.1. Market Overview
7.1.1 Market Size and Forecast, By Industry Vertical
7.2. BFSI
7.2.1. Key Market Trends, Growth Factors and Opportunities
7.2.2. Market Size and Forecast, By Region
7.2.3. Market Share Analysis, By Country
7.3. Retail And E-commerce
7.3.1. Key Market Trends, Growth Factors and Opportunities
7.3.2. Market Size and Forecast, By Region
7.3.3. Market Share Analysis, By Country
7.4. Telecommunications And IT
7.4.1. Key Market Trends, Growth Factors and Opportunities
7.4.2. Market Size and Forecast, By Region
7.4.3. Market Share Analysis, By Country
7.5. Government And Defense
7.5.1. Key Market Trends, Growth Factors and Opportunities
7.5.2. Market Size and Forecast, By Region
7.5.3. Market Share Analysis, By Country
7.6. Others
7.6.1. Key Market Trends, Growth Factors and Opportunities
7.6.2. Market Size and Forecast, By Region
7.6.3. Market Share Analysis, By Country
CHAPTER 8: VOICE BIOMETRICS MARKET, BY REGION
8.1. Market Overview
8.1.1 Market Size and Forecast, By Region
8.2. North America
8.2.1. Key Market Trends and Opportunities
8.2.2. Market Size and Forecast, By Type
8.2.3. Market Size and Forecast, By Deployment Model
8.2.4. Market Size and Forecast, By Enterprise Size
8.2.5. Market Size and Forecast, By Industry Vertical
8.2.6. Market Size and Forecast, By Country
8.2.7. U.S. Voice Biometrics Market
8.2.7.1. Market Size and Forecast, By Type
8.2.7.2. Market Size and Forecast, By Deployment Model
8.2.7.3. Market Size and Forecast, By Enterprise Size
8.2.7.4. Market Size and Forecast, By Industry Vertical
8.2.8. Canada Voice Biometrics Market
8.2.8.1. Market Size and Forecast, By Type
8.2.8.2. Market Size and Forecast, By Deployment Model
8.2.8.3. Market Size and Forecast, By Enterprise Size
8.2.8.4. Market Size and Forecast, By Industry Vertical
8.3. Europe
8.3.1. Key Market Trends and Opportunities
8.3.2. Market Size and Forecast, By Type
8.3.3. Market Size and Forecast, By Deployment Model
8.3.4. Market Size and Forecast, By Enterprise Size
8.3.5. Market Size and Forecast, By Industry Vertical
8.3.6. Market Size and Forecast, By Country
8.3.7. France Voice Biometrics Market
8.3.7.1. Market Size and Forecast, By Type
8.3.7.2. Market Size and Forecast, By Deployment Model
8.3.7.3. Market Size and Forecast, By Enterprise Size
8.3.7.4. Market Size and Forecast, By Industry Vertical
8.3.8. Germany Voice Biometrics Market
8.3.8.1. Market Size and Forecast, By Type
8.3.8.2. Market Size and Forecast, By Deployment Model
8.3.8.3. Market Size and Forecast, By Enterprise Size
8.3.8.4. Market Size and Forecast, By Industry Vertical
8.3.9. Italy Voice Biometrics Market
8.3.9.1. Market Size and Forecast, By Type
8.3.9.2. Market Size and Forecast, By Deployment Model
8.3.9.3. Market Size and Forecast, By Enterprise Size
8.3.9.4. Market Size and Forecast, By Industry Vertical
8.3.10. Spain Voice Biometrics Market
8.3.10.1. Market Size and Forecast, By Type
8.3.10.2. Market Size and Forecast, By Deployment Model
8.3.10.3. Market Size and Forecast, By Enterprise Size
8.3.10.4. Market Size and Forecast, By Industry Vertical
8.3.11. UK Voice Biometrics Market
8.3.11.1. Market Size and Forecast, By Type
8.3.11.2. Market Size and Forecast, By Deployment Model
8.3.11.3. Market Size and Forecast, By Enterprise Size
8.3.11.4. Market Size and Forecast, By Industry Vertical
8.3.12. Rest Of Europe Voice Biometrics Market
8.3.12.1. Market Size and Forecast, By Type
8.3.12.2. Market Size and Forecast, By Deployment Model
8.3.12.3. Market Size and Forecast, By Enterprise Size
8.3.12.4. Market Size and Forecast, By Industry Vertical
8.4. Asia-Pacific
8.4.1. Key Market Trends and Opportunities
8.4.2. Market Size and Forecast, By Type
8.4.3. Market Size and Forecast, By Deployment Model
8.4.4. Market Size and Forecast, By Enterprise Size
8.4.5. Market Size and Forecast, By Industry Vertical
8.4.6. Market Size and Forecast, By Country
8.4.7. China Voice Biometrics Market
8.4.7.1. Market Size and Forecast, By Type
8.4.7.2. Market Size and Forecast, By Deployment Model
8.4.7.3. Market Size and Forecast, By Enterprise Size
8.4.7.4. Market Size and Forecast, By Industry Vertical
8.4.8. Japan Voice Biometrics Market
8.4.8.1. Market Size and Forecast, By Type
8.4.8.2. Market Size and Forecast, By Deployment Model
8.4.8.3. Market Size and Forecast, By Enterprise Size
8.4.8.4. Market Size and Forecast, By Industry Vertical
8.4.9. India Voice Biometrics Market
8.4.9.1. Market Size and Forecast, By Type
8.4.9.2. Market Size and Forecast, By Deployment Model
8.4.9.3. Market Size and Forecast, By Enterprise Size
8.4.9.4. Market Size and Forecast, By Industry Vertical
8.4.10. South Korea Voice Biometrics Market
8.4.10.1. Market Size and Forecast, By Type
8.4.10.2. Market Size and Forecast, By Deployment Model
8.4.10.3. Market Size and Forecast, By Enterprise Size
8.4.10.4. Market Size and Forecast, By Industry Vertical
8.4.11. Australia Voice Biometrics Market
8.4.11.1. Market Size and Forecast, By Type
8.4.11.2. Market Size and Forecast, By Deployment Model
8.4.11.3. Market Size and Forecast, By Enterprise Size
8.4.11.4. Market Size and Forecast, By Industry Vertical
8.4.12. Rest of Asia-Pacific Voice Biometrics Market
8.4.12.1. Market Size and Forecast, By Type
8.4.12.2. Market Size and Forecast, By Deployment Model
8.4.12.3. Market Size and Forecast, By Enterprise Size
8.4.12.4. Market Size and Forecast, By Industry Vertical
8.5. LAMEA
8.5.1. Key Market Trends and Opportunities
8.5.2. Market Size and Forecast, By Type
8.5.3. Market Size and Forecast, By Deployment Model
8.5.4. Market Size and Forecast, By Enterprise Size
8.5.5. Market Size and Forecast, By Industry Vertical
8.5.6. Market Size and Forecast, By Country
8.5.7. Latin America Voice Biometrics Market
8.5.7.1. Market Size and Forecast, By Type
8.5.7.2. Market Size and Forecast, By Deployment Model
8.5.7.3. Market Size and Forecast, By Enterprise Size
8.5.7.4. Market Size and Forecast, By Industry Vertical
8.5.8. Middle East Voice Biometrics Market
8.5.8.1. Market Size and Forecast, By Type
8.5.8.2. Market Size and Forecast, By Deployment Model
8.5.8.3. Market Size and Forecast, By Enterprise Size
8.5.8.4. Market Size and Forecast, By Industry Vertical
8.5.9. Africa Voice Biometrics Market
8.5.9.1. Market Size and Forecast, By Type
8.5.9.2. Market Size and Forecast, By Deployment Model
8.5.9.3. Market Size and Forecast, By Enterprise Size
8.5.9.4. Market Size and Forecast, By Industry Vertical
CHAPTER 9: COMPETITIVE LANDSCAPE
9.1. Introduction
9.2. Top Winning Strategies
9.3. Product Mapping Of Top 10 Player
9.4. Competitive Dashboard
9.5. Competitive Heatmap
9.6. Top Player Positioning, 2023
CHAPTER 10: COMPANY PROFILES
10.1. Nuance Communications Inc.
10.1.1. Company Overview
10.1.2. Key Executives
10.1.3. Company Snapshot
10.1.4. Operating Business Segments
10.1.5. Product Portfolio
10.1.6. Business Performance
10.1.7. Key Strategic Moves and Developments
10.2. Verint Systems Inc.
10.2.1. Company Overview
10.2.2. Key Executives
10.2.3. Company Snapshot
10.2.4. Operating Business Segments
10.2.5. Product Portfolio
10.2.6. Business Performance
10.2.7. Key Strategic Moves and Developments
10.3. Voice Biometrics Group
10.3.1. Company Overview
10.3.2. Key Executives
10.3.3. Company Snapshot
10.3.4. Operating Business Segments
10.3.5. Product Portfolio
10.3.6. Business Performance
10.3.7. Key Strategic Moves and Developments
10.4. NICE Ltd
10.4.1. Company Overview
10.4.2. Key Executives
10.4.3. Company Snapshot
10.4.4. Operating Business Segments
10.4.5. Product Portfolio
10.4.6. Business Performance
10.4.7. Key Strategic Moves and Developments
10.5. Auraya Inc.
10.5.1. Company Overview
10.5.2. Key Executives
10.5.3. Company Snapshot
10.5.4. Operating Business Segments
10.5.5. Product Portfolio
10.5.6. Business Performance
10.5.7. Key Strategic Moves and Developments
10.6. Phonexia SRO
10.6.1. Company Overview
10.6.2. Key Executives
10.6.3. Company Snapshot
10.6.4. Operating Business Segments
10.6.5. Product Portfolio
10.6.6. Business Performance
10.6.7. Key Strategic Moves and Developments
10.7. BioCatch Ltd
10.7.1. Company Overview
10.7.2. Key Executives
10.7.3. Company Snapshot
10.7.4. Operating Business Segments
10.7.5. Product Portfolio
10.7.6. Business Performance
10.7.7. Key Strategic Moves and Developments
10.8. Pindrop Security Inc.
10.8.1. Company Overview
10.8.2. Key Executives
10.8.3. Company Snapshot
10.8.4. Operating Business Segments
10.8.5. Product Portfolio
10.8.6. Business Performance
10.8.7. Key Strategic Moves and Developments
10.9. Aculab Inc.
10.9.1. Company Overview
10.9.2. Key Executives
10.9.3. Company Snapshot
10.9.4. Operating Business Segments
10.9.5. Product Portfolio
10.9.6. Business Performance
10.9.7. Key Strategic Moves and Developments
10.10. OneValult
10.10.1. Company Overview
10.10.2. Key Executives
10.10.3. Company Snapshot
10.10.4. Operating Business Segments
10.10.5. Product Portfolio
10.10.6. Business Performance
10.10.7. Key Strategic Moves and Developments