サマリー

デジタル・プロセス・オートメーションは、機械学習により、紙ベースのプロセスや、それに関連するコストのかかるエラー、エクスポージャ、遅延を削減するソリューションです。その結果、生産性とコラボレーションの向上、顧客と従業員の体験の向上、コスト削減、セキュリティの強化が可能になります。世界のデジタルプロセス自動化市場は、特定業界のAI、拡張現実、ML、コネクテッドソリューションの浸透の増加により、予測期間中に大きな成長を遂げると予測されています。
自動化におけるAIや機械学習の統合の増加や、ローコード自動化プラットフォームの採用急増が、市場の成長を後押ししています。しかし、データのセキュリティとプライバシー、技術的な専門知識の欠如がこの市場の成長を制限しています。逆に、ビジネス実務におけるロボットプロセス自動化（RPA）ソリューションの急増は、予測期間中にデジタルプロセス自動化市場の拡大に多くの機会を提供すると予測されます。

デジタルプロセス自動化の世界市場は、コンポーネント、導入形態、企業規模、タイプ、業種、地域に区分されます。コンポーネントによって、市場はソリューションとサービスに分けられる。導入形態では、オンプレミスとクラウドに分けられます。企業規模では、大企業と中小企業に分類されます。タイプ別では、セールスプロセスオートメーション、サプライチェーンオートメーション、クレームオートメーション、マーケティングオートメーションに分類されます。業種別では、BFSI、IT＆テレコム、ヘルスケア、小売、製造、政府、その他に二分されます。地域別では、北米、欧州、アジア太平洋、LAMEAで分析されています。
世界のデジタルプロセス自動化市場は、Appian、Cognizant、SS&C Technologies, Inc.、IBM Corporation、Infosys Limited、LTIMindtree Limited、Open Text Corporation、Oracle Corporation、 Software AG、Pegasystems Incなどの主要プレーヤーによって支配されています。これらのプレイヤーは、市場への浸透を高め、業界における地位を強化するために様々な戦略を採用しています。

ステークホルダーにとっての主なメリット
デジタルプロセスオートメーションの世界市場予測、現在および将来の動向について詳細に分析し、差し迫った投資ポケットを解説しています。
デジタルプロセス自動化の世界市場動向に関する主要な推進要因、阻害要因、機会、およびそれらの影響分析に関する情報を提供しています。
ポーターのファイブフォース分析により、業界におけるバイヤーおよびサプライヤーの影響力が明らかにされています。
2022年から2031年までの定量分析により、市場の潜在力を判断します。

主要な市場セグメント
コンポーネント別
解決策
サービス
ビジネス機能別
セールスプロセス・オートメーション
サプライチェーンオートメーション
クレームオートメーション
マーケティングオートメーション
組織規模別
大企業
中堅・中小企業
デプロイメントタイプ別
オンプレミスの場合
クラウド
産業分野別
BFSI
IT・テレコム
ヘルスケア
小売
製造業
その他
地域別
北アメリカ
米国
カナダ
ヨーロッパ
イギリス
ドイツ
フランス
イタリア
スペイン
欧州以外の地域
アジア・パシフィック
中国
インド
日本
オーストラリア
韓国
その他のアジア太平洋地域
ラメア
ラテンアメリカ
中近東
アフリカ
主要な市場関係者
コグニザント
IBMコーポレーション
インフォシス・リミテッド
オープンテキスト株式会社
オラクル株式会社
ペガシステムズ株式会社
アッピアン
SS&C Technologies, Inc.
LTIMindtree Limited
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目次

CHAPTER 1: INTRODUCTION
1.1. Report description
1.2. Key market segments
1.3. Key benefits to the stakeholders
1.4. Research Methodology
1.4.1. Primary research
1.4.2. Secondary research
1.4.3. Analyst tools and models
CHAPTER 2: EXECUTIVE SUMMARY
2.1. CXO Perspective
CHAPTER 3: MARKET OVERVIEW
3.1. Market definition and scope
3.2. Key findings
3.2.1. Top impacting factors
3.2.2. Top investment pockets
3.3. Porter’s five forces analysis
3.3.1. High bargaining power of suppliers
3.3.2. High bargaining power of buyers
3.3.3. Moderate threat of substitutes
3.3.4. High threat of new entrants
3.3.5. Moderate intensity of rivalry
3.4. Market dynamics
3.4.1. Drivers
3.4.1.1. Increase in the integration of AI and Machine learning in Automation
3.4.1.2. Surge in adoption of the low-code automation platform

3.4.2. Restraints
3.4.2.1. Data security and privacy
3.4.2.2. Lack of technical expertise

3.4.3. Opportunities
3.4.3.1. Surge in proliferation of Robotic Process Automation (RPA) solutions in business practices

3.5. COVID-19 Impact Analysis on the market
CHAPTER 4: DIGITAL PROCESS AUTOMATION MARKET, BY COMPONENT
4.1. Overview
4.1.1. Market size and forecast
4.2. Solution
4.2.1. Key market trends, growth factors and opportunities
4.2.2. Market size and forecast, by region
4.2.3. Market share analysis by country
4.3. Services
4.3.1. Key market trends, growth factors and opportunities
4.3.2. Market size and forecast, by region
4.3.3. Market share analysis by country
CHAPTER 5: DIGITAL PROCESS AUTOMATION MARKET, BY BUSINESS FUNCTION
5.1. Overview
5.1.1. Market size and forecast
5.2. Sales Process Automation
5.2.1. Key market trends, growth factors and opportunities
5.2.2. Market size and forecast, by region
5.2.3. Market share analysis by country
5.3. Supply Chain Automation
5.3.1. Key market trends, growth factors and opportunities
5.3.2. Market size and forecast, by region
5.3.3. Market share analysis by country
5.4. Claims Automation
5.4.1. Key market trends, growth factors and opportunities
5.4.2. Market size and forecast, by region
5.4.3. Market share analysis by country
5.5. Marketing Automation
5.5.1. Key market trends, growth factors and opportunities
5.5.2. Market size and forecast, by region
5.5.3. Market share analysis by country
CHAPTER 6: DIGITAL PROCESS AUTOMATION MARKET, BY ORGANIZATION SIZE
6.1. Overview
6.1.1. Market size and forecast
6.2. Large Enterprises
6.2.1. Key market trends, growth factors and opportunities
6.2.2. Market size and forecast, by region
6.2.3. Market share analysis by country
6.3. Small and Medium-Sized Enterprises
6.3.1. Key market trends, growth factors and opportunities
6.3.2. Market size and forecast, by region
6.3.3. Market share analysis by country
CHAPTER 7: DIGITAL PROCESS AUTOMATION MARKET, BY DEPLOYMENT TYPE
7.1. Overview
7.1.1. Market size and forecast
7.2. On-Premises
7.2.1. Key market trends, growth factors and opportunities
7.2.2. Market size and forecast, by region
7.2.3. Market share analysis by country
7.3. Cloud
7.3.1. Key market trends, growth factors and opportunities
7.3.2. Market size and forecast, by region
7.3.3. Market share analysis by country
CHAPTER 8: DIGITAL PROCESS AUTOMATION MARKET, BY INDUSTRY VERTICAL
8.1. Overview
8.1.1. Market size and forecast
8.2. BFSI
8.2.1. Key market trends, growth factors and opportunities
8.2.2. Market size and forecast, by region
8.2.3. Market share analysis by country
8.3. IT and Telecom
8.3.1. Key market trends, growth factors and opportunities
8.3.2. Market size and forecast, by region
8.3.3. Market share analysis by country
8.4. Healthcare
8.4.1. Key market trends, growth factors and opportunities
8.4.2. Market size and forecast, by region
8.4.3. Market share analysis by country
8.5. Retail
8.5.1. Key market trends, growth factors and opportunities
8.5.2. Market size and forecast, by region
8.5.3. Market share analysis by country
8.6. Manufacturing
8.6.1. Key market trends, growth factors and opportunities
8.6.2. Market size and forecast, by region
8.6.3. Market share analysis by country
8.7. Others
8.7.1. Key market trends, growth factors and opportunities
8.7.2. Market size and forecast, by region
8.7.3. Market share analysis by country
CHAPTER 9: DIGITAL PROCESS AUTOMATION MARKET, BY REGION
9.1. Overview
9.1.1. Market size and forecast By Region
9.2. North America
9.2.1. Key trends and opportunities
9.2.2. Market size and forecast, by Component
9.2.3. Market size and forecast, by Business Function
9.2.4. Market size and forecast, by Organization Size
9.2.5. Market size and forecast, by Deployment Type
9.2.6. Market size and forecast, by Industry Vertical
9.2.7. Market size and forecast, by country
9.2.7.1. U.S.
9.2.7.1.1. Key market trends, growth factors and opportunities
9.2.7.1.2. Market size and forecast, by Component
9.2.7.1.3. Market size and forecast, by Business Function
9.2.7.1.4. Market size and forecast, by Organization Size
9.2.7.1.5. Market size and forecast, by Deployment Type
9.2.7.1.6. Market size and forecast, by Industry Vertical
9.2.7.2. Canada
9.2.7.2.1. Key market trends, growth factors and opportunities
9.2.7.2.2. Market size and forecast, by Component
9.2.7.2.3. Market size and forecast, by Business Function
9.2.7.2.4. Market size and forecast, by Organization Size
9.2.7.2.5. Market size and forecast, by Deployment Type
9.2.7.2.6. Market size and forecast, by Industry Vertical
9.3. Europe
9.3.1. Key trends and opportunities
9.3.2. Market size and forecast, by Component
9.3.3. Market size and forecast, by Business Function
9.3.4. Market size and forecast, by Organization Size
9.3.5. Market size and forecast, by Deployment Type
9.3.6. Market size and forecast, by Industry Vertical
9.3.7. Market size and forecast, by country
9.3.7.1. UK
9.3.7.1.1. Key market trends, growth factors and opportunities
9.3.7.1.2. Market size and forecast, by Component
9.3.7.1.3. Market size and forecast, by Business Function
9.3.7.1.4. Market size and forecast, by Organization Size
9.3.7.1.5. Market size and forecast, by Deployment Type
9.3.7.1.6. Market size and forecast, by Industry Vertical
9.3.7.2. Germany
9.3.7.2.1. Key market trends, growth factors and opportunities
9.3.7.2.2. Market size and forecast, by Component
9.3.7.2.3. Market size and forecast, by Business Function
9.3.7.2.4. Market size and forecast, by Organization Size
9.3.7.2.5. Market size and forecast, by Deployment Type
9.3.7.2.6. Market size and forecast, by Industry Vertical
9.3.7.3. France
9.3.7.3.1. Key market trends, growth factors and opportunities
9.3.7.3.2. Market size and forecast, by Component
9.3.7.3.3. Market size and forecast, by Business Function
9.3.7.3.4. Market size and forecast, by Organization Size
9.3.7.3.5. Market size and forecast, by Deployment Type
9.3.7.3.6. Market size and forecast, by Industry Vertical
9.3.7.4. Italy
9.3.7.4.1. Key market trends, growth factors and opportunities
9.3.7.4.2. Market size and forecast, by Component
9.3.7.4.3. Market size and forecast, by Business Function
9.3.7.4.4. Market size and forecast, by Organization Size
9.3.7.4.5. Market size and forecast, by Deployment Type
9.3.7.4.6. Market size and forecast, by Industry Vertical
9.3.7.5. Spain
9.3.7.5.1. Key market trends, growth factors and opportunities
9.3.7.5.2. Market size and forecast, by Component
9.3.7.5.3. Market size and forecast, by Business Function
9.3.7.5.4. Market size and forecast, by Organization Size
9.3.7.5.5. Market size and forecast, by Deployment Type
9.3.7.5.6. Market size and forecast, by Industry Vertical
9.3.7.6. Rest of Europe
9.3.7.6.1. Key market trends, growth factors and opportunities
9.3.7.6.2. Market size and forecast, by Component
9.3.7.6.3. Market size and forecast, by Business Function
9.3.7.6.4. Market size and forecast, by Organization Size
9.3.7.6.5. Market size and forecast, by Deployment Type
9.3.7.6.6. Market size and forecast, by Industry Vertical
9.4. Asia-Pacific
9.4.1. Key trends and opportunities
9.4.2. Market size and forecast, by Component
9.4.3. Market size and forecast, by Business Function
9.4.4. Market size and forecast, by Organization Size
9.4.5. Market size and forecast, by Deployment Type
9.4.6. Market size and forecast, by Industry Vertical
9.4.7. Market size and forecast, by country
9.4.7.1. China
9.4.7.1.1. Key market trends, growth factors and opportunities
9.4.7.1.2. Market size and forecast, by Component
9.4.7.1.3. Market size and forecast, by Business Function
9.4.7.1.4. Market size and forecast, by Organization Size
9.4.7.1.5. Market size and forecast, by Deployment Type
9.4.7.1.6. Market size and forecast, by Industry Vertical
9.4.7.2. India
9.4.7.2.1. Key market trends, growth factors and opportunities
9.4.7.2.2. Market size and forecast, by Component
9.4.7.2.3. Market size and forecast, by Business Function
9.4.7.2.4. Market size and forecast, by Organization Size
9.4.7.2.5. Market size and forecast, by Deployment Type
9.4.7.2.6. Market size and forecast, by Industry Vertical
9.4.7.3. Japan
9.4.7.3.1. Key market trends, growth factors and opportunities
9.4.7.3.2. Market size and forecast, by Component
9.4.7.3.3. Market size and forecast, by Business Function
9.4.7.3.4. Market size and forecast, by Organization Size
9.4.7.3.5. Market size and forecast, by Deployment Type
9.4.7.3.6. Market size and forecast, by Industry Vertical
9.4.7.4. Australia
9.4.7.4.1. Key market trends, growth factors and opportunities
9.4.7.4.2. Market size and forecast, by Component
9.4.7.4.3. Market size and forecast, by Business Function
9.4.7.4.4. Market size and forecast, by Organization Size
9.4.7.4.5. Market size and forecast, by Deployment Type
9.4.7.4.6. Market size and forecast, by Industry Vertical
9.4.7.5. South Korea
9.4.7.5.1. Key market trends, growth factors and opportunities
9.4.7.5.2. Market size and forecast, by Component
9.4.7.5.3. Market size and forecast, by Business Function
9.4.7.5.4. Market size and forecast, by Organization Size
9.4.7.5.5. Market size and forecast, by Deployment Type
9.4.7.5.6. Market size and forecast, by Industry Vertical
9.4.7.6. Rest of Asia-Pacific
9.4.7.6.1. Key market trends, growth factors and opportunities
9.4.7.6.2. Market size and forecast, by Component
9.4.7.6.3. Market size and forecast, by Business Function
9.4.7.6.4. Market size and forecast, by Organization Size
9.4.7.6.5. Market size and forecast, by Deployment Type
9.4.7.6.6. Market size and forecast, by Industry Vertical
9.5. LAMEA
9.5.1. Key trends and opportunities
9.5.2. Market size and forecast, by Component
9.5.3. Market size and forecast, by Business Function
9.5.4. Market size and forecast, by Organization Size
9.5.5. Market size and forecast, by Deployment Type
9.5.6. Market size and forecast, by Industry Vertical
9.5.7. Market size and forecast, by country
9.5.7.1. Latin America
9.5.7.1.1. Key market trends, growth factors and opportunities
9.5.7.1.2. Market size and forecast, by Component
9.5.7.1.3. Market size and forecast, by Business Function
9.5.7.1.4. Market size and forecast, by Organization Size
9.5.7.1.5. Market size and forecast, by Deployment Type
9.5.7.1.6. Market size and forecast, by Industry Vertical
9.5.7.2. Middle East
9.5.7.2.1. Key market trends, growth factors and opportunities
9.5.7.2.2. Market size and forecast, by Component
9.5.7.2.3. Market size and forecast, by Business Function
9.5.7.2.4. Market size and forecast, by Organization Size
9.5.7.2.5. Market size and forecast, by Deployment Type
9.5.7.2.6. Market size and forecast, by Industry Vertical
9.5.7.3. Africa
9.5.7.3.1. Key market trends, growth factors and opportunities
9.5.7.3.2. Market size and forecast, by Component
9.5.7.3.3. Market size and forecast, by Business Function
9.5.7.3.4. Market size and forecast, by Organization Size
9.5.7.3.5. Market size and forecast, by Deployment Type
9.5.7.3.6. Market size and forecast, by Industry Vertical
CHAPTER 10: COMPETITIVE LANDSCAPE
10.1. Introduction
10.2. Top winning strategies
10.3. Product Mapping of Top 10 Player
10.4. Competitive Dashboard
10.5. Competitive Heatmap
10.6. Top player positioning, 2021
CHAPTER 11: COMPANY PROFILES
11.1. Appian
11.1.1. Company overview
11.1.2. Key Executives
11.1.3. Company snapshot
11.1.4. Operating business segments
11.1.5. Product portfolio
11.1.6. Business performance
11.1.7. Key strategic moves and developments
11.2. Cognizant
11.2.1. Company overview
11.2.2. Key Executives
11.2.3. Company snapshot
11.2.4. Operating business segments
11.2.5. Product portfolio
11.2.6. Business performance
11.2.7. Key strategic moves and developments
11.3. SS&C Technologies, Inc.
11.3.1. Company overview
11.3.2. Key Executives
11.3.3. Company snapshot
11.3.4. Operating business segments
11.3.5. Product portfolio
11.3.6. Business performance
11.3.7. Key strategic moves and developments
11.4. IBM Corporation
11.4.1. Company overview
11.4.2. Key Executives
11.4.3. Company snapshot
11.4.4. Operating business segments
11.4.5. Product portfolio
11.4.6. Business performance
11.4.7. Key strategic moves and developments
11.5. Infosys Limited
11.5.1. Company overview
11.5.2. Key Executives
11.5.3. Company snapshot
11.5.4. Operating business segments
11.5.5. Product portfolio
11.5.6. Business performance
11.5.7. Key strategic moves and developments
11.6. LTIMindtree Limited
11.6.1. Company overview
11.6.2. Key Executives
11.6.3. Company snapshot
11.6.4. Operating business segments
11.6.5. Product portfolio
11.6.6. Business performance
11.7. Open Text Corporation
11.7.1. Company overview
11.7.2. Key Executives
11.7.3. Company snapshot
11.7.4. Operating business segments
11.7.5. Product portfolio
11.7.6. Business performance
11.7.7. Key strategic moves and developments
11.8. Oracle Corporation
11.8.1. Company overview
11.8.2. Key Executives
11.8.3. Company snapshot
11.8.4. Operating business segments
11.8.5. Product portfolio
11.8.6. Business performance
11.8.7. Key strategic moves and developments
11.9. Pegasystems Inc.
11.9.1. Company overview
11.9.2. Key Executives
11.9.3. Company snapshot
11.9.4. Operating business segments
11.9.5. Product portfolio
11.9.6. Business performance
11.9.7. Key strategic moves and developments
11.10. software ag
11.10.1. Company overview
11.10.2. Key Executives
11.10.3. Company snapshot
11.10.4. Operating business segments
11.10.5. Product portfolio
11.10.6. Business performance
11.10.7. Key strategic moves and developments