Summary

Global Conversational Computing Platform Market 2024-2028
The conversational computing platform market is forecasted to grow by USD 35648.1 mn during 2023-2028, accelerating at a CAGR of 55.15% during the forecast period. The report on the conversational computing platform market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.
The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by reduction in time and cost required to develop conversational computing platforms, use of chatbots simplifies customer service operations, and rising use of chatbots on messaging apps.
Technavio's conversational computing platform market is segmented as below:
By Type
• Virtual digital assistants
• Chatbots
By Geographical Landscape
• North America
• APAC
• Europe
• South America
• Middle East and Africa
This study identifies the use of AI in conversational computing platforms as one of the prime reasons driving the conversational computing platform market growth during the next few years. Also, rise in use of voice-based assistants and applications in e-commerce will lead to sizable demand in the market.
The report on the conversational computing platform market covers the following areas:
• Conversational computing platform market sizing
• Conversational computing platform market forecast
• Conversational computing platform market industry analysis
The robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading conversational computing platform market vendors that include Alphabet Inc., Amazon.com Inc., Amelia US LLC, Artificial Solutions International AB, Creative Virtual Ltd., Eudata, Inbenta Holdings Inc., International Business Machines Corp., Jio Haptik Technologies Ltd., Kore.AI Inc., Liveperson Inc., Meta Platforms Inc., Microsoft Corp., onereach.AI, Oracle Corp., Pypestream Inc., Rasa Technologies Inc., Rulai, Salesforce Inc., and SmarTek21 LLC. Also, the conversational computing platform market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.
The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors. For further information on this report, please visit - https://www.technavio.com/report/conversational-computing-platform-market-industry-analysis
The publisher presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. IT presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive research - both primary and secondary. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast the accurate market growth.

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Table of Contents

- 1 Executive Summary
o 1.1 Market overview
o Executive Summary - Chart on Market Overview
o Executive Summary - Data Table on Market Overview
o Executive Summary - Chart on Global Market Characteristics
o Executive Summary - Chart on Market By Geographical Landscape
o Executive Summary - Chart on Market Segmentation by Type
o Executive Summary - Chart on Incremental Growth
o Executive Summary - Data Table on Incremental Growth
o Executive Summary - Chart on Company Market Positioning
- 2 Market Landscape
o 2.1 Market ecosystem
o Parent Market
o Data Table on - Parent Market
o 2.2 Market characteristics
o Market characteristics analysis
o 2.3 Value chain analysis
o Value Chain Analysis
- 3 Market Sizing
o 3.1 Market definition
o Offerings of companies included in the market definition
o 3.2 Market segment analysis
o Market segments
o 3.3 Market size 2023
o 3.4 Market outlook: Forecast for 2023-2028
o Chart on Global - Market size and forecast 2023-2028 ($ million)
o Data Table on Global - Market size and forecast 2023-2028 ($ million)
o Chart on Global Market: Year-over-year growth 2023-2028 (%)
o Data Table on Global Market: Year-over-year growth 2023-2028 (%)
- 4 Historic Market Size
o 4.1 Global Conversational Computing Platform Market 2018 - 2022
o Historic Market Size - Data Table on Global Conversational Computing Platform Market 2018 - 2022 ($ million)
o 4.2 Type segment analysis 2018 - 2022
o Historic Market Size - Type Segment 2018 - 2022 ($ million)
o 4.3 Geography segment analysis 2018 - 2022
o Historic Market Size - Geography Segment 2018 - 2022 ($ million)
o 4.4 Country segment analysis 2018 - 2022
o Historic Market Size - Country Segment 2018 - 2022 ($ million)
- 5 Five Forces Analysis
o 5.1 Five forces summary
o Five forces analysis - Comparison between 2023 and 2028
o 5.2 Bargaining power of buyers
o Bargaining power of buyers - Impact of key factors 2023 and 2028
o 5.3 Bargaining power of suppliers
o Bargaining power of suppliers - Impact of key factors in 2023 and 2028
o 5.4 Threat of new entrants
o Threat of new entrants - Impact of key factors in 2023 and 2028
o 5.5 Threat of substitutes
o Threat of substitutes - Impact of key factors in 2023 and 2028
o 5.6 Threat of rivalry
o Threat of rivalry - Impact of key factors in 2023 and 2028
o 5.7 Market condition
o Chart on Market condition - Five forces 2023 and 2028
- 6 Market Segmentation by Type
o 6.1 Market segments
o Chart on Type - Market share 2023-2028 (%)
o Data Table on Type - Market share 2023-2028 (%)
o 6.2 Comparison by Type
o Chart on Comparison by Type
o Data Table on Comparison by Type
o 6.3 Virtual digital assistants - Market size and forecast 2023-2028
o Chart on Virtual digital assistants - Market size and forecast 2023-2028 ($ million)
o Data Table on Virtual digital assistants - Market size and forecast 2023-2028 ($ million)
o Chart on Virtual digital assistants - Year-over-year growth 2023-2028 (%)
o Data Table on Virtual digital assistants - Year-over-year growth 2023-2028 (%)
o 6.4 Chatbots - Market size and forecast 2023-2028
o Chart on Chatbots - Market size and forecast 2023-2028 ($ million)
o Data Table on Chatbots - Market size and forecast 2023-2028 ($ million)
o Chart on Chatbots - Year-over-year growth 2023-2028 (%)
o Data Table on Chatbots - Year-over-year growth 2023-2028 (%)
o 6.5 Market opportunity by Type
o Market opportunity by Type ($ million)
o Data Table on Market opportunity by Type ($ million)
- 7 Customer Landscape
o 7.1 Customer landscape overview
o Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
- 8 Geographic Landscape
o 8.1 Geographic segmentation
o Chart on Market share By Geographical Landscape 2023-2028 (%)
o Data Table on Market share By Geographical Landscape 2023-2028 (%)
o 8.2 Geographic comparison
o Chart on Geographic comparison
o Data Table on Geographic comparison
o 8.3 North America - Market size and forecast 2023-2028
o Chart on North America - Market size and forecast 2023-2028 ($ million)
o Data Table on North America - Market size and forecast 2023-2028 ($ million)
o Chart on North America - Year-over-year growth 2023-2028 (%)
o Data Table on North America - Year-over-year growth 2023-2028 (%)
o 8.4 APAC - Market size and forecast 2023-2028
o Chart on APAC - Market size and forecast 2023-2028 ($ million)
o Data Table on APAC - Market size and forecast 2023-2028 ($ million)
o Chart on APAC - Year-over-year growth 2023-2028 (%)
o Data Table on APAC - Year-over-year growth 2023-2028 (%)
o 8.5 Europe - Market size and forecast 2023-2028
o Chart on Europe - Market size and forecast 2023-2028 ($ million)
o Data Table on Europe - Market size and forecast 2023-2028 ($ million)
o Chart on Europe - Year-over-year growth 2023-2028 (%)
o Data Table on Europe - Year-over-year growth 2023-2028 (%)
o 8.6 South America - Market size and forecast 2023-2028
o Chart on South America - Market size and forecast 2023-2028 ($ million)
o Data Table on South America - Market size and forecast 2023-2028 ($ million)
o Chart on South America - Year-over-year growth 2023-2028 (%)
o Data Table on South America - Year-over-year growth 2023-2028 (%)
o 8.7 Middle East and Africa - Market size and forecast 2023-2028
o Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
o Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
o Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%)
o Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
o 8.8 US - Market size and forecast 2023-2028
o Chart on US - Market size and forecast 2023-2028 ($ million)
o Data Table on US - Market size and forecast 2023-2028 ($ million)
o Chart on US - Year-over-year growth 2023-2028 (%)
o Data Table on US - Year-over-year growth 2023-2028 (%)
o 8.9 China - Market size and forecast 2023-2028
o Chart on China - Market size and forecast 2023-2028 ($ million)
o Data Table on China - Market size and forecast 2023-2028 ($ million)
o Chart on China - Year-over-year growth 2023-2028 (%)
o Data Table on China - Year-over-year growth 2023-2028 (%)
o 8.10 UK - Market size and forecast 2023-2028
o Chart on UK - Market size and forecast 2023-2028 ($ million)
o Data Table on UK - Market size and forecast 2023-2028 ($ million)
o Chart on UK - Year-over-year growth 2023-2028 (%)
o Data Table on UK - Year-over-year growth 2023-2028 (%)
o 8.11 Canada - Market size and forecast 2023-2028
o Chart on Canada - Market size and forecast 2023-2028 ($ million)
o Data Table on Canada - Market size and forecast 2023-2028 ($ million)
o Chart on Canada - Year-over-year growth 2023-2028 (%)
o Data Table on Canada - Year-over-year growth 2023-2028 (%)
o 8.12 Germany - Market size and forecast 2023-2028
o Chart on Germany - Market size and forecast 2023-2028 ($ million)
o Data Table on Germany - Market size and forecast 2023-2028 ($ million)
o Chart on Germany - Year-over-year growth 2023-2028 (%)
o Data Table on Germany - Year-over-year growth 2023-2028 (%)
o 8.13 Market opportunity By Geographical Landscape
o Market opportunity By Geographical Landscape ($ million)
o Data Tables on Market opportunity By Geographical Landscape ($ million)
- 9 Drivers, Challenges, and Opportunity/Restraints
o 9.1 Market drivers
o 9.2 Market challenges
o 9.3 Impact of drivers and challenges
o Impact of drivers and challenges in 2023 and 2028
o 9.4 Market opportunities/restraints
- 10 Competitive Landscape
o 10.1 Overview
o 10.2 Competitive Landscape
o Overview on criticality of inputs and factors of differentiation
o 10.3 Landscape disruption
o Overview on factors of disruption
o 10.4 Industry risks
o Impact of key risks on business
- 11 Competitive Analysis
o 11.1 Companies profiled
o Companies covered
o 11.2 Market positioning of companies
o Matrix on companies position and classification
o 11.3 Alphabet Inc.
o Alphabet Inc. - Overview
o Alphabet Inc. - Business segments
o Alphabet Inc. - Key offerings
o Alphabet Inc. - Segment focus
o 11.4 Amazon.com Inc.
o Amazon.com Inc. - Overview
o Amazon.com Inc. - Business segments
o Amazon.com Inc. - Key news
o Amazon.com Inc. - Key offerings
o Amazon.com Inc. - Segment focus
o 11.5 Artificial Solutions International AB
o Artificial Solutions International AB - Overview
o Artificial Solutions International AB - Product / Service
o Artificial Solutions International AB - Key offerings
o 11.6 Creative Virtual Ltd.
o Creative Virtual Ltd. - Overview
o Creative Virtual Ltd. - Product / Service
o Creative Virtual Ltd. - Key offerings
o 11.7 Eudata
o Eudata - Overview
o Eudata - Product / Service
o Eudata - Key offerings
o 11.8 Inbenta Holdings Inc.
o Inbenta Holdings Inc. - Overview
o Inbenta Holdings Inc. - Product / Service
o Inbenta Holdings Inc. - Key offerings
o 11.9 International Business Machines Corp.
o International Business Machines Corp. - Overview
o International Business Machines Corp. - Business segments
o International Business Machines Corp. - Key news
o International Business Machines Corp. - Key offerings
o International Business Machines Corp. - Segment focus
o 11.10 Jio Haptik Technologies Ltd.
o Jio Haptik Technologies Ltd. - Overview
o Jio Haptik Technologies Ltd. - Product / Service
o Jio Haptik Technologies Ltd. - Key offerings
o 11.11 Liveperson Inc.
o Liveperson Inc. - Overview
o Liveperson Inc. - Business segments
o Liveperson Inc. - Key offerings
o Liveperson Inc. - Segment focus
o 11.12 Meta Platforms Inc.
o Meta Platforms Inc. - Overview
o Meta Platforms Inc. - Business segments
o Meta Platforms Inc. - Key news
o Meta Platforms Inc. - Key offerings
o Meta Platforms Inc. - Segment focus
- 12 Appendix
o 12.1 Scope of the report
o 12.2 Inclusions and exclusions checklist
o Inclusions checklist
o Exclusions checklist
o 12.3 Currency conversion rates for US$
o Currency conversion rates for US$
o 12.4 Research methodology
o Research methodology
o 12.5 Data procurement
o Information sources
o 12.6 Data validation
o Data validation
o 12.7 Validation techniques employed for market sizing
o Validation techniques employed for market sizing
o 12.8 Data synthesis
o Data synthesis
o 12.9 360 degree market analysis
o 360 degree market analysis
o 12.10 List of abbreviations
o List of abbreviations