ヘルスケアBPOの世界市場 2023-2027Global Healthcare BPO Market 2023-2027 ヘルスケアBPOの世界市場 2023-2027 ヘルスケアBPO市場は2022-2027年に129億957万米ドル成長し、予測期間中のCAGRは9.13%で加速すると予測される。当レポートでは、ヘルスケアBPO市場の全体的な分析、市場規模、... もっと見る
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サマリーヘルスケアBPOの世界市場 2023-2027ヘルスケアBPO市場は2022-2027年に129億957万米ドル成長し、予測期間中のCAGRは9.13%で加速すると予測される。当レポートでは、ヘルスケアBPO市場の全体的な分析、市場規模、予測、動向、成長促進要因、課題に加え、約25のベンダーを網羅したベンダー分析を掲載しています。 現在の市場シナリオ、最新動向と促進要因、市場環境全体に関する最新分析を提供しています。同市場は、運用コストの削減、BPO数の急増、熟練した専門家の存在に焦点を当てています。 TechnavioのヘルスケアBPO市場は以下のように区分されます: ソリューション別 - 製造 - 研究開発 - 非臨床サービス サービス別 - 収益サイクル管理 - 患者ケアサービス - 患者登録と戦略計画 地域別 - 北米 - APAC - 欧州 - 中東・アフリカ - 南米 本調査では、クラウドコンピューティングサービスの台頭が、今後数年間のヘルスケアBPO市場の成長を牽引する主要因の1つであると分析している。また、プロセス自動化への重点の高まりや、いくつかのヘルスケア領域の拡大・成長は、市場の大きな需要につながる。 本レポートでは、ヘルスケアBPO市場について以下の分野をカバーしています: - ヘルスケアBPO市場の規模 - ヘルスケアBPO市場の予測 - ヘルスケアBPO市場の業界分析 本レポートでは、ヘルスケアBPO市場の主要ベンダー(Accenture Plc、Cognizant Technology Solutions Corp、DATAMARK Inc、Foundever Group、GeBBS Healthcare Solutions Inc、Genpact Ltd.、HCL Technologies Ltd.、Infosys Ltd.、International Business Machines Corp.、Invensis Technologies Pvt Ltd.、IQVIA Inc.、Maxicus Inc.、OMH HealthEdge Holdings LLC、Parexel International Corp.、R1 RCM Inc.、Sutherland Global Services Inc.、Tata Consultancy Services Ltd.、UnitedHealth Group Inc.、Wipro Ltd.、WNS Holdings Ltd.などである。また、ヘルスケアBPO市場分析レポートには、市場成長に影響を与える今後の動向や課題に関する情報も含まれています。これは、企業が戦略を練り、来るべき成長機会をすべて活用するのに役立つものです。 本調査は、業界の主要参加者からのインプットを含め、一次情報と二次情報を客観的に組み合わせて実施しました。本レポートには、主要ベンダーの分析に加え、包括的な市場およびベンダーランドスケープが含まれています。本レポートの詳細については、https://www.technavio.com/report/healthcare-business-process-outsourcing-market-industry-analysis をご覧ください。 当出版社では、利益、価格、競争、プロモーションなどの主要パラメータの分析により、複数の情報源からのデータを調査、統合、要約する方法で、市場の詳細なイメージを提示しています。また、主要な業界インフルエンサーを特定することで、市場の様々な側面を提示しています。提示されるデータは包括的で信頼性が高く、一次および二次にわたる広範な調査の結果です。市場調査レポートは、正確な市場成長を予測するために、完全な競争環境と、質的・量的調査を用いた綿密なベンダー選定方法と分析を提供します。 目次• 1 Executive Summaryo 1.1 Market overview o Exhibit 01: Executive Summary - Chart on Market Overview o Exhibit 02: Executive Summary - Data Table on Market Overview o Exhibit 03: Executive Summary - Chart on Global Market Characteristics o Exhibit 04: Executive Summary - Chart on Market By Geographical Landscape o Exhibit 05: Executive Summary - Chart on Market Segmentation by Solution o Exhibit 06: Executive Summary - Chart on Market Segmentation by Service o Exhibit 07: Executive Summary - Chart on Incremental Growth o Exhibit 08: Executive Summary - Data Table on Incremental Growth o Exhibit 09: Executive Summary - Chart on Vendor Market Positioning • 2 Market Landscape o 2.1 Market ecosystem o Exhibit 10: Parent market o Exhibit 11: Market Characteristics • 3 Market Sizing o 3.1 Market definition o Exhibit 12: Offerings of vendors included in the market definition o 3.2 Market segment analysis o Exhibit 13: Market segments o 3.3 Market size 2022 o 3.4 Market outlook: Forecast for 2022-2027 o Exhibit 14: Chart on Global - Market size and forecast 2022-2027 ($ million) o Exhibit 15: Data Table on Global - Market size and forecast 2022-2027 ($ million) o Exhibit 16: Chart on Global Market: Year-over-year growth 2022-2027 (%) o Exhibit 17: Data Table on Global Market: Year-over-year growth 2022-2027 (%) • 4 Historic Market Size o 4.1 Global healthcare BPO market 2017 - 2021 o Exhibit 18: Historic Market Size - Data Table on global healthcare bpo market 2017 - 2021 ($ million) o 4.2 Solution Segment Analysis 2017 - 2021 o Exhibit 19: Historic Market Size - Solution Segment 2017 - 2021 ($ million) o 4.3 Service Segment Analysis 2017 - 2021 o Exhibit 20: Historic Market Size - Service Segment 2017 - 2021 ($ million) o 4.4 Geography Segment Analysis 2017 - 2021 o Exhibit 21: Historic Market Size - Geography Segment 2017 - 2021 ($ million) o 4.5 Country Segment Analysis 2017 - 2021 o Exhibit 22: Historic Market Size - Country Segment 2017 - 2021 ($ million) • 5 Five Forces Analysis o 5.1 Five forces summary o Exhibit 23: Five forces analysis - Comparison between 2022 and 2027 o 5.2 Bargaining power of buyers o Exhibit 24: Chart on Bargaining power of buyers - Impact of key factors 2022 and 2027 o 5.3 Bargaining power of suppliers o Exhibit 25: Bargaining power of suppliers - Impact of key factors in 2022 and 2027 o 5.4 Threat of new entrants o Exhibit 26: Threat of new entrants - Impact of key factors in 2022 and 2027 o 5.5 Threat of substitutes o Exhibit 27: Threat of substitutes - Impact of key factors in 2022 and 2027 o 5.6 Threat of rivalry o Exhibit 28: Threat of rivalry - Impact of key factors in 2022 and 2027 o 5.7 Market condition o Exhibit 29: Chart on Market condition - Five forces 2022 and 2027 • 6 Market Segmentation by Solution o 6.1 Market segments o Exhibit 30: Chart on Solution - Market share 2022-2027 (%) o Exhibit 31: Data Table on Solution - Market share 2022-2027 (%) o 6.2 Comparison by Solution o Exhibit 32: Chart on Comparison by Solution o Exhibit 33: Data Table on Comparison by Solution o 6.3 Manufacturing - Market size and forecast 2022-2027 o Exhibit 34: Chart on Manufacturing - Market size and forecast 2022-2027 ($ million) o Exhibit 35: Data Table on Manufacturing - Market size and forecast 2022-2027 ($ million) o Exhibit 36: Chart on Manufacturing - Year-over-year growth 2022-2027 (%) o Exhibit 37: Data Table on Manufacturing - Year-over-year growth 2022-2027 (%) o 6.4 Research and development - Market size and forecast 2022-2027 o Exhibit 38: Chart on Research and development - Market size and forecast 2022-2027 ($ million) o Exhibit 39: Data Table on Research and development - Market size and forecast 2022-2027 ($ million) o Exhibit 40: Chart on Research and development - Year-over-year growth 2022-2027 (%) o Exhibit 41: Data Table on Research and development - Year-over-year growth 2022-2027 (%) o 6.5 Non-clinical services - Market size and forecast 2022-2027 o Exhibit 42: Chart on Non-clinical services - Market size and forecast 2022-2027 ($ million) o Exhibit 43: Data Table on Non-clinical services - Market size and forecast 2022-2027 ($ million) o Exhibit 44: Chart on Non-clinical services - Year-over-year growth 2022-2027 (%) o Exhibit 45: Data Table on Non-clinical services - Year-over-year growth 2022-2027 (%) o 6.6 Market opportunity by Solution o Exhibit 46: Market opportunity by Solution ($ million) o Exhibit 47: Data Table on Market opportunity by Solution ($ million) • 7 Market Segmentation by Service o 7.1 Market segments o Exhibit 48: Chart on Service - Market share 2022-2027 (%) o Exhibit 49: Data Table on Service - Market share 2022-2027 (%) o 7.2 Comparison by Service o Exhibit 50: Chart on Comparison by Service o Exhibit 51: Data Table on Comparison by Service o 7.3 Revenue cycle management - Market size and forecast 2022-2027 o Exhibit 52: Chart on Revenue cycle management - Market size and forecast 2022-2027 ($ million) o Exhibit 53: Data Table on Revenue cycle management - Market size and forecast 2022-2027 ($ million) o Exhibit 54: Chart on Revenue cycle management - Year-over-year growth 2022-2027 (%) o Exhibit 55: Data Table on Revenue cycle management - Year-over-year growth 2022-2027 (%) o 7.4 Patient care services - Market size and forecast 2022-2027 o Exhibit 56: Chart on Patient care services - Market size and forecast 2022-2027 ($ million) o Exhibit 57: Data Table on Patient care services - Market size and forecast 2022-2027 ($ million) o Exhibit 58: Chart on Patient care services - Year-over-year growth 2022-2027 (%) o Exhibit 59: Data Table on Patient care services - Year-over-year growth 2022-2027 (%) o 7.5 Patient enrollment and strategic planning - Market size and forecast 2022-2027 o Exhibit 60: Chart on Patient enrollment and strategic planning - Market size and forecast 2022-2027 ($ million) o Exhibit 61: Data Table on Patient enrollment and strategic planning - Market size and forecast 2022-2027 ($ million) o Exhibit 62: Chart on Patient enrollment and strategic planning - Year-over-year growth 2022-2027 (%) o Exhibit 63: Data Table on Patient enrollment and strategic planning - Year-over-year growth 2022-2027 (%) o 7.6 Market opportunity by Service o Exhibit 64: Market opportunity by Service ($ million) o Exhibit 65: Data Table on Market opportunity by Service ($ million) • 8 Customer Landscape o 8.1 Customer landscape overview o Exhibit 66: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria • 9 Geographic Landscape o 9.1 Geographic segmentation o Exhibit 67: Chart on Market share By Geographical Landscape 2022-2027 (%) o Exhibit 68: Data Table on Market share By Geographical Landscape 2022-2027 (%) o 9.2 Geographic comparison o Exhibit 69: Chart on Geographic comparison o Exhibit 70: Data Table on Geographic comparison o 9.3 North America - Market size and forecast 2022-2027 o Exhibit 71: Chart on North America - Market size and forecast 2022-2027 ($ million) o Exhibit 72: Data Table on North America - Market size and forecast 2022-2027 ($ million) o Exhibit 73: Chart on North America - Year-over-year growth 2022-2027 (%) o Exhibit 74: Data Table on North America - Year-over-year growth 2022-2027 (%) o 9.4 APAC - Market size and forecast 2022-2027 o Exhibit 75: Chart on APAC - Market size and forecast 2022-2027 ($ million) o Exhibit 76: Data Table on APAC - Market size and forecast 2022-2027 ($ million) o Exhibit 77: Chart on APAC - Year-over-year growth 2022-2027 (%) o Exhibit 78: Data Table on APAC - Year-over-year growth 2022-2027 (%) o 9.5 Europe - Market size and forecast 2022-2027 o Exhibit 79: Chart on Europe - Market size and forecast 2022-2027 ($ million) o Exhibit 80: Data Table on Europe - Market size and forecast 2022-2027 ($ million) o Exhibit 81: Chart on Europe - Year-over-year growth 2022-2027 (%) o Exhibit 82: Data Table on Europe - Year-over-year growth 2022-2027 (%) o 9.6 Middle East and Africa - Market size and forecast 2022-2027 o Exhibit 83: Chart on Middle East and Africa - Market size and forecast 2022-2027 ($ million) o Exhibit 84: Data Table on Middle East and Africa - Market size and forecast 2022-2027 ($ million) o Exhibit 85: Chart on Middle East and Africa - Year-over-year growth 2022-2027 (%) o Exhibit 86: Data Table on Middle East and Africa - Year-over-year growth 2022-2027 (%) o 9.7 South America - Market size and forecast 2022-2027 o Exhibit 87: Chart on South America - Market size and forecast 2022-2027 ($ million) o Exhibit 88: Data Table on South America - Market size and forecast 2022-2027 ($ million) o Exhibit 89: Chart on South America - Year-over-year growth 2022-2027 (%) o Exhibit 90: Data Table on South America - Year-over-year growth 2022-2027 (%) o 9.8 US - Market size and forecast 2022-2027 o Exhibit 91: Chart on US - Market size and forecast 2022-2027 ($ million) o Exhibit 92: Data Table on US - Market size and forecast 2022-2027 ($ million) o Exhibit 93: Chart on US - Year-over-year growth 2022-2027 (%) o Exhibit 94: Data Table on US - Year-over-year growth 2022-2027 (%) o 9.9 Canada - Market size and forecast 2022-2027 o Exhibit 95: Chart on Canada - Market size and forecast 2022-2027 ($ million) o Exhibit 96: Data Table on Canada - Market size and forecast 2022-2027 ($ million) o Exhibit 97: Chart on Canada - Year-over-year growth 2022-2027 (%) o Exhibit 98: Data Table on Canada - Year-over-year growth 2022-2027 (%) o 9.10 UK - Market size and forecast 2022-2027 o Exhibit 99: Chart on UK - Market size and forecast 2022-2027 ($ million) o Exhibit 100: Data Table on UK - Market size and forecast 2022-2027 ($ million) o Exhibit 101: Chart on UK - Year-over-year growth 2022-2027 (%) o Exhibit 102: Data Table on UK - Year-over-year growth 2022-2027 (%) o 9.11 China - Market size and forecast 2022-2027 o Exhibit 103: Chart on China - Market size and forecast 2022-2027 ($ million) o Exhibit 104: Data Table on China - Market size and forecast 2022-2027 ($ million) o Exhibit 105: Chart on China - Year-over-year growth 2022-2027 (%) o Exhibit 106: Data Table on China - Year-over-year growth 2022-2027 (%) o 9.12 Germany - Market size and forecast 2022-2027 o Exhibit 107: Chart on Germany - Market size and forecast 2022-2027 ($ million) o Exhibit 108: Data Table on Germany - Market size and forecast 2022-2027 ($ million) o Exhibit 109: Chart on Germany - Year-over-year growth 2022-2027 (%) o Exhibit 110: Data Table on Germany - Year-over-year growth 2022-2027 (%) o 9.13 Market opportunity By Geographical Landscape o Exhibit 111: Market opportunity By Geographical Landscape ($ million) o Exhibit 112: Data Tables on Market opportunity By Geographical Landscape ($ million) • 10 Drivers, Challenges, and Trends o 10.1 Market drivers o 10.2 Market challenges o 10.3 Impact of drivers and challenges o Exhibit 113: Impact of drivers and challenges in 2022 and 2027 o 10.4 Market trends • 11 Vendor Landscape o 11.1 Overview o 11.2 Vendor landscape o Exhibit 114: Overview on Criticality of inputs and Factors of differentiation o 11.3 Landscape disruption o Exhibit 115: Overview on factors of disruption o 11.4 Industry risks o Exhibit 116: Impact of key risks on business • 12 Vendor Analysis o 12.1 Vendors covered o Exhibit 117: Vendors covered o 12.2 Market positioning of vendors o Exhibit 118: Matrix on vendor position and classification o 12.3 Accenture Plc o Exhibit 119: Accenture Plc - Overview o Exhibit 120: Accenture Plc - Business segments o Exhibit 121: Accenture Plc - Key news o Exhibit 122: Accenture Plc - Key offerings o Exhibit 123: Accenture Plc - Segment focus o 12.4 Cognizant Technology Solutions Corp. o Exhibit 124: Cognizant Technology Solutions Corp. - Overview o Exhibit 125: Cognizant Technology Solutions Corp. - Business segments o Exhibit 126: Cognizant Technology Solutions Corp. - Key news o Exhibit 127: Cognizant Technology Solutions Corp. - Key offerings o Exhibit 128: Cognizant Technology Solutions Corp. - Segment focus o 12.5 GeBBS Healthcare Solutions Inc. o Exhibit 129: GeBBS Healthcare Solutions Inc. - Overview o Exhibit 130: GeBBS Healthcare Solutions Inc. - Product / Service o Exhibit 131: GeBBS Healthcare Solutions Inc. - Key offerings o 12.6 Genpact Ltd. o Exhibit 132: Genpact Ltd. - Overview o Exhibit 133: Genpact Ltd. - Business segments o Exhibit 134: Genpact Ltd. - Key news o Exhibit 135: Genpact Ltd. - Key offerings o Exhibit 136: Genpact Ltd. - Segment focus o 12.7 HCL Technologies Ltd. o Exhibit 137: HCL Technologies Ltd. - Overview o Exhibit 138: HCL Technologies Ltd. - Business segments o Exhibit 139: HCL Technologies Ltd. - Key news o Exhibit 140: HCL Technologies Ltd. - Key offerings o Exhibit 141: HCL Technologies Ltd. - Segment focus o 12.8 Infosys Ltd. o Exhibit 142: Infosys Ltd. - Overview o Exhibit 143: Infosys Ltd. - Business segments o Exhibit 144: Infosys Ltd. - Key news o Exhibit 145: Infosys Ltd. - Key offerings o Exhibit 146: Infosys Ltd. - Segment focus o 12.9 International Business Machines Corp. o Exhibit 147: International Business Machines Corp. - Overview o Exhibit 148: International Business Machines Corp. - Business segments o Exhibit 149: International Business Machines Corp. - Key news o Exhibit 150: International Business Machines Corp. - Key offerings o Exhibit 151: International Business Machines Corp. - Segment focus o 12.10 Invensis Technologies Pvt Ltd. o Exhibit 152: Invensis Technologies Pvt Ltd. - Overview o Exhibit 153: Invensis Technologies Pvt Ltd. - Product / Service o Exhibit 154: Invensis Technologies Pvt Ltd. - Key offerings o 12.11 IQVIA Inc. o Exhibit 155: IQVIA Inc. - Overview o Exhibit 156: IQVIA Inc. - Business segments o Exhibit 157: IQVIA Inc. - Key news o Exhibit 158: IQVIA Inc. - Key offerings o Exhibit 159: IQVIA Inc. - Segment focus o 12.12 OMH HealthEdge Holdings LLC o Exhibit 160: OMH HealthEdge Holdings LLC - Overview o Exhibit 161: OMH HealthEdge Holdings LLC - Product / Service o Exhibit 162: OMH HealthEdge Holdings LLC - Key offerings o 12.13 R1 RCM Inc. o Exhibit 163: R1 RCM Inc. - Overview o Exhibit 164: R1 RCM Inc. - Product / Service o Exhibit 165: R1 RCM Inc. - Key offerings o 12.14 Sutherland Global Services Inc. o Exhibit 166: Sutherland Global Services Inc. - Overview o Exhibit 167: Sutherland Global Services Inc. - Product / Service o Exhibit 168: Sutherland Global Services Inc. - Key offerings o 12.15 Tata Consultancy Services Ltd. o Exhibit 169: Tata Consultancy Services Ltd. - Overview o Exhibit 170: Tata Consultancy Services Ltd. - Business segments o Exhibit 171: Tata Consultancy Services Ltd. - Key news o Exhibit 172: Tata Consultancy Services Ltd. - Key offerings o Exhibit 173: Tata Consultancy Services Ltd. - Segment focus o 12.16 Wipro Ltd. o Exhibit 174: Wipro Ltd. - Overview o Exhibit 175: Wipro Ltd. - Business segments o Exhibit 176: Wipro Ltd. - Key news o Exhibit 177: Wipro Ltd. - Key offerings o Exhibit 178: Wipro Ltd. - Segment focus o 12.17 WNS Holdings Ltd. o Exhibit 179: WNS Holdings Ltd. - Overview o Exhibit 180: WNS Holdings Ltd. - Business segments o Exhibit 181: WNS Holdings Ltd. - Key offerings o Exhibit 182: WNS Holdings Ltd. - Segment focus • 13 Appendix o 13.1 Scope of the report o 13.2 Inclusions and exclusions checklist o Exhibit 183: Inclusions checklist o Exhibit 184: Exclusions checklist o 13.3 Currency conversion rates for US$ o Exhibit 185: Currency conversion rates for US$ o 13.4 Research methodology o Exhibit 186: Research methodology o Exhibit 187: Validation techniques employed for market sizing o Exhibit 188: Information sources o 13.5 List of abbreviations o Exhibit 189: List of abbreviations Exhibits: Exhibits1: Executive Summary - Chart on Market Overview Exhibits2: Executive Summary - Data Table on Market Overview Exhibits3: Executive Summary - Chart on Global Market Characteristics Exhibits4: Executive Summary - Chart on Market By Geographical Landscape Exhibits5: Executive Summary - Chart on Market Segmentation by Solution Exhibits6: Executive Summary - Chart on Market Segmentation by Service Exhibits7: Executive Summary - Chart on Incremental Growth Exhibits8: Executive Summary - Data Table on Incremental Growth Exhibits9: Executive Summary - Chart on Vendor Market Positioning Exhibits10: Parent market Exhibits11: Market Characteristics Exhibits12: Offerings of vendors included in the market definition Exhibits13: Market segments Exhibits14: Chart on Global - Market size and forecast 2022-2027 ($ million) Exhibits15: Data Table on Global - Market size and forecast 2022-2027 ($ million) Exhibits16: Chart on Global Market: Year-over-year growth 2022-2027 (%) Exhibits17: Data Table on Global Market: Year-over-year growth 2022-2027 (%) Exhibits18: Historic Market Size - Data Table on global healthcare bpo market 2017 - 2021 ($ million) Exhibits19: Historic Market Size - Solution Segment 2017 - 2021 ($ million) Exhibits20: Historic Market Size - Service Segment 2017 - 2021 ($ million) Exhibits21: Historic Market Size - Geography Segment 2017 - 2021 ($ million) Exhibits22: Historic Market Size - Country Segment 2017 - 2021 ($ million) Exhibits23: Five forces analysis - Comparison between 2022 and 2027 Exhibits24: Chart on Bargaining power of buyers - Impact of key factors 2022 and 2027 Exhibits25: Bargaining power of suppliers - Impact of key factors in 2022 and 2027 Exhibits26: Threat of new entrants - Impact of key factors in 2022 and 2027 Exhibits27: Threat of substitutes - Impact of key factors in 2022 and 2027 Exhibits28: Threat of rivalry - Impact of key factors in 2022 and 2027 Exhibits29: Chart on Market condition - Five forces 2022 and 2027 Exhibits30: Chart on Solution - Market share 2022-2027 (%) Exhibits31: Data Table on Solution - Market share 2022-2027 (%) Exhibits32: Chart on Comparison by Solution Exhibits33: Data Table on Comparison by Solution Exhibits34: Chart on Manufacturing - Market size and forecast 2022-2027 ($ million) Exhibits35: Data Table on Manufacturing - Market size and forecast 2022-2027 ($ million) Exhibits36: Chart on Manufacturing - Year-over-year growth 2022-2027 (%) Exhibits37: Data Table on Manufacturing - Year-over-year growth 2022-2027 (%) Exhibits38: Chart on Research and development - Market size and forecast 2022-2027 ($ million) Exhibits39: Data Table on Research and development - Market size and forecast 2022-2027 ($ million) Exhibits40: Chart on Research and development - Year-over-year growth 2022-2027 (%) Exhibits41: Data Table on Research and development - Year-over-year growth 2022-2027 (%) Exhibits42: Chart on Non-clinical services - Market size and forecast 2022-2027 ($ million) Exhibits43: Data Table on Non-clinical services - Market size and forecast 2022-2027 ($ million) Exhibits44: Chart on Non-clinical services - Year-over-year growth 2022-2027 (%) Exhibits45: Data Table on Non-clinical services - Year-over-year growth 2022-2027 (%) Exhibits46: Market opportunity by Solution ($ million) Exhibits47: Data Table on Market opportunity by Solution ($ million) Exhibits48: Chart on Service - Market share 2022-2027 (%) Exhibits49: Data Table on Service - Market share 2022-2027 (%) Exhibits50: Chart on Comparison by Service Exhibits51: Data Table on Comparison by Service Exhibits52: Chart on Revenue cycle management - Market size and forecast 2022-2027 ($ million) Exhibits53: Data Table on Revenue cycle management - Market size and forecast 2022-2027 ($ million) Exhibits54: Chart on Revenue cycle management - Year-over-year growth 2022-2027 (%) Exhibits55: Data Table on Revenue cycle management - Year-over-year growth 2022-2027 (%) Exhibits56: Chart on Patient care services - Market size and forecast 2022-2027 ($ million) Exhibits57: Data Table on Patient care services - Market size and forecast 2022-2027 ($ million) Exhibits58: Chart on Patient care services - Year-over-year growth 2022-2027 (%) Exhibits59: Data Table on Patient care services - Year-over-year growth 2022-2027 (%) Exhibits60: Chart on Patient enrollment and strategic planning - Market size and forecast 2022-2027 ($ million) Exhibits61: Data Table on Patient enrollment and strategic planning - Market size and forecast 2022-2027 ($ million) Exhibits62: Chart on Patient enrollment and strategic planning - Year-over-year growth 2022-2027 (%) Exhibits63: Data Table on Patient enrollment and strategic planning - Year-over-year growth 2022-2027 (%) Exhibits64: Market opportunity by Service ($ million) Exhibits65: Data Table on Market opportunity by Service ($ million) Exhibits66: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria Exhibits67: Chart on Market share By Geographical Landscape 2022-2027 (%) Exhibits68: Data Table on Market share By Geographical Landscape 2022-2027 (%) Exhibits69: Chart on Geographic comparison Exhibits70: Data Table on Geographic comparison Exhibits71: Chart on North America - Market size and forecast 2022-2027 ($ million) Exhibits72: Data Table on North America - Market size and forecast 2022-2027 ($ million) Exhibits73: Chart on North America - Year-over-year growth 2022-2027 (%) Exhibits74: Data Table on North America - Year-over-year growth 2022-2027 (%) Exhibits75: Chart on APAC - Market size and forecast 2022-2027 ($ million) Exhibits76: Data Table on APAC - Market size and forecast 2022-2027 ($ million) Exhibits77: Chart on APAC - Year-over-year growth 2022-2027 (%) Exhibits78: Data Table on APAC - Year-over-year growth 2022-2027 (%) Exhibits79: Chart on Europe - Market size and forecast 2022-2027 ($ million) Exhibits80: Data Table on Europe - Market size and forecast 2022-2027 ($ million) Exhibits81: Chart on Europe - Year-over-year growth 2022-2027 (%) Exhibits82: Data Table on Europe - Year-over-year growth 2022-2027 (%) Exhibits83: Chart on Middle East and Africa - Market size and forecast 2022-2027 ($ million) Exhibits84: Data Table on Middle East and Africa - Market size and forecast 2022-2027 ($ million) Exhibits85: Chart on Middle East and Africa - Year-over-year growth 2022-2027 (%) Exhibits86: Data Table on Middle East and Africa - Year-over-year growth 2022-2027 (%) Exhibits87: Chart on South America - Market size and forecast 2022-2027 ($ million) Exhibits88: Data Table on South America - Market size and forecast 2022-2027 ($ million) Exhibits89: Chart on South America - Year-over-year growth 2022-2027 (%) Exhibits90: Data Table on South America - Year-over-year growth 2022-2027 (%) Exhibits91: Chart on US - Market size and forecast 2022-2027 ($ million) Exhibits92: Data Table on US - Market size and forecast 2022-2027 ($ million) Exhibits93: Chart on US - Year-over-year growth 2022-2027 (%) Exhibits94: Data Table on US - Year-over-year growth 2022-2027 (%) Exhibits95: Chart on Canada - Market size and forecast 2022-2027 ($ million) Exhibits96: Data Table on Canada - Market size and forecast 2022-2027 ($ million) Exhibits97: Chart on Canada - Year-over-year growth 2022-2027 (%) Exhibits98: Data Table on Canada - Year-over-year growth 2022-2027 (%) Exhibits99: Chart on UK - Market size and forecast 2022-2027 ($ million) Exhibits100: Data Table on UK - Market size and forecast 2022-2027 ($ million) Exhibits101: Chart on UK - Year-over-year growth 2022-2027 (%) Exhibits102: Data Table on UK - Year-over-year growth 2022-2027 (%) Exhibits103: Chart on China - Market size and forecast 2022-2027 ($ million) Exhibits104: Data Table on China - Market size and forecast 2022-2027 ($ million) Exhibits105: Chart on China - Year-over-year growth 2022-2027 (%) Exhibits106: Data Table on China - Year-over-year growth 2022-2027 (%) Exhibits107: Chart on Germany - Market size and forecast 2022-2027 ($ million) Exhibits108: Data Table on Germany - Market size and forecast 2022-2027 ($ million) Exhibits109: Chart on Germany - Year-over-year growth 2022-2027 (%) Exhibits110: Data Table on Germany - Year-over-year growth 2022-2027 (%) Exhibits111: Market opportunity By Geographical Landscape ($ million) Exhibits112: Data Tables on Market opportunity By Geographical Landscape ($ million) Exhibits113: Impact of drivers and challenges in 2022 and 2027 Exhibits114: Overview on Criticality of inputs and Factors of differentiation Exhibits115: Overview on factors of disruption Exhibits116: Impact of key risks on business Exhibits117: Vendors covered Exhibits118: Matrix on vendor position and classification Exhibits119: Accenture Plc - Overview Exhibits120: Accenture Plc - Business segments Exhibits121: Accenture Plc - Key news Exhibits122: Accenture Plc - Key offerings Exhibits123: Accenture Plc - Segment focus Exhibits124: Cognizant Technology Solutions Corp. - Overview Exhibits125: Cognizant Technology Solutions Corp. - Business segments Exhibits126: Cognizant Technology Solutions Corp. - Key news Exhibits127: Cognizant Technology Solutions Corp. - Key offerings Exhibits128: Cognizant Technology Solutions Corp. - Segment focus Exhibits129: GeBBS Healthcare Solutions Inc. - Overview Exhibits130: GeBBS Healthcare Solutions Inc. - Product / Service Exhibits131: GeBBS Healthcare Solutions Inc. - Key offerings Exhibits132: Genpact Ltd. - Overview Exhibits133: Genpact Ltd. - Business segments Exhibits134: Genpact Ltd. - Key news Exhibits135: Genpact Ltd. - Key offerings Exhibits136: Genpact Ltd. - Segment focus Exhibits137: HCL Technologies Ltd. - Overview Exhibits138: HCL Technologies Ltd. - Business segments Exhibits139: HCL Technologies Ltd. - Key news Exhibits140: HCL Technologies Ltd. - Key offerings Exhibits141: HCL Technologies Ltd. - Segment focus Exhibits142: Infosys Ltd. - Overview Exhibits143: Infosys Ltd. - Business segments Exhibits144: Infosys Ltd. - Key news Exhibits145: Infosys Ltd. - Key offerings Exhibits146: Infosys Ltd. - Segment focus Exhibits147: International Business Machines Corp. - Overview Exhibits148: International Business Machines Corp. - Business segments Exhibits149: International Business Machines Corp. - Key news Exhibits150: International Business Machines Corp. - Key offerings Exhibits151: International Business Machines Corp. - Segment focus Exhibits152: Invensis Technologies Pvt Ltd. - Overview Exhibits153: Invensis Technologies Pvt Ltd. - Product / Service Exhibits154: Invensis Technologies Pvt Ltd. - Key offerings Exhibits155: IQVIA Inc. - Overview Exhibits156: IQVIA Inc. - Business segments Exhibits157: IQVIA Inc. - Key news Exhibits158: IQVIA Inc. - Key offerings Exhibits159: IQVIA Inc. - Segment focus Exhibits160: OMH HealthEdge Holdings LLC - Overview Exhibits161: OMH HealthEdge Holdings LLC - Product / Service Exhibits162: OMH HealthEdge Holdings LLC - Key offerings Exhibits163: R1 RCM Inc. - Overview Exhibits164: R1 RCM Inc. - Product / Service Exhibits165: R1 RCM Inc. - Key offerings Exhibits166: Sutherland Global Services Inc. - Overview Exhibits167: Sutherland Global Services Inc. - Product / Service Exhibits168: Sutherland Global Services Inc. - Key offerings Exhibits169: Tata Consultancy Services Ltd. - Overview Exhibits170: Tata Consultancy Services Ltd. - Business segments Exhibits171: Tata Consultancy Services Ltd. - Key news Exhibits172: Tata Consultancy Services Ltd. - Key offerings Exhibits173: Tata Consultancy Services Ltd. - Segment focus Exhibits174: Wipro Ltd. - Overview Exhibits175: Wipro Ltd. - Business segments Exhibits176: Wipro Ltd. - Key news Exhibits177: Wipro Ltd. - Key offerings Exhibits178: Wipro Ltd. - Segment focus Exhibits179: WNS Holdings Ltd. - Overview Exhibits180: WNS Holdings Ltd. - Business segments Exhibits181: WNS Holdings Ltd. - Key offerings Exhibits182: WNS Holdings Ltd. - Segment focus Exhibits183: Inclusions checklist Exhibits184: Exclusions checklist Exhibits185: Currency conversion rates for US$ Exhibits186: Research methodology Exhibits187: Validation techniques employed for market sizing Exhibits188: Information sources Exhibits189: List of abbreviations
SummaryGlobal Healthcare BPO Market 2023-2027 Table of Contents• 1 Executive Summaryo 1.1 Market overview o Exhibit 01: Executive Summary - Chart on Market Overview o Exhibit 02: Executive Summary - Data Table on Market Overview o Exhibit 03: Executive Summary - Chart on Global Market Characteristics o Exhibit 04: Executive Summary - Chart on Market By Geographical Landscape o Exhibit 05: Executive Summary - Chart on Market Segmentation by Solution o Exhibit 06: Executive Summary - Chart on Market Segmentation by Service o Exhibit 07: Executive Summary - Chart on Incremental Growth o Exhibit 08: Executive Summary - Data Table on Incremental Growth o Exhibit 09: Executive Summary - Chart on Vendor Market Positioning • 2 Market Landscape o 2.1 Market ecosystem o Exhibit 10: Parent market o Exhibit 11: Market Characteristics • 3 Market Sizing o 3.1 Market definition o Exhibit 12: Offerings of vendors included in the market definition o 3.2 Market segment analysis o Exhibit 13: Market segments o 3.3 Market size 2022 o 3.4 Market outlook: Forecast for 2022-2027 o Exhibit 14: Chart on Global - Market size and forecast 2022-2027 ($ million) o Exhibit 15: Data Table on Global - Market size and forecast 2022-2027 ($ million) o Exhibit 16: Chart on Global Market: Year-over-year growth 2022-2027 (%) o Exhibit 17: Data Table on Global Market: Year-over-year growth 2022-2027 (%) • 4 Historic Market Size o 4.1 Global healthcare BPO market 2017 - 2021 o Exhibit 18: Historic Market Size - Data Table on global healthcare bpo market 2017 - 2021 ($ million) o 4.2 Solution Segment Analysis 2017 - 2021 o Exhibit 19: Historic Market Size - Solution Segment 2017 - 2021 ($ million) o 4.3 Service Segment Analysis 2017 - 2021 o Exhibit 20: Historic Market Size - Service Segment 2017 - 2021 ($ million) o 4.4 Geography Segment Analysis 2017 - 2021 o Exhibit 21: Historic Market Size - Geography Segment 2017 - 2021 ($ million) o 4.5 Country Segment Analysis 2017 - 2021 o Exhibit 22: Historic Market Size - Country Segment 2017 - 2021 ($ million) • 5 Five Forces Analysis o 5.1 Five forces summary o Exhibit 23: Five forces analysis - Comparison between 2022 and 2027 o 5.2 Bargaining power of buyers o Exhibit 24: Chart on Bargaining power of buyers - Impact of key factors 2022 and 2027 o 5.3 Bargaining power of suppliers o Exhibit 25: Bargaining power of suppliers - Impact of key factors in 2022 and 2027 o 5.4 Threat of new entrants o Exhibit 26: Threat of new entrants - Impact of key factors in 2022 and 2027 o 5.5 Threat of substitutes o Exhibit 27: Threat of substitutes - Impact of key factors in 2022 and 2027 o 5.6 Threat of rivalry o Exhibit 28: Threat of rivalry - Impact of key factors in 2022 and 2027 o 5.7 Market condition o Exhibit 29: Chart on Market condition - Five forces 2022 and 2027 • 6 Market Segmentation by Solution o 6.1 Market segments o Exhibit 30: Chart on Solution - Market share 2022-2027 (%) o Exhibit 31: Data Table on Solution - Market share 2022-2027 (%) o 6.2 Comparison by Solution o Exhibit 32: Chart on Comparison by Solution o Exhibit 33: Data Table on Comparison by Solution o 6.3 Manufacturing - Market size and forecast 2022-2027 o Exhibit 34: Chart on Manufacturing - Market size and forecast 2022-2027 ($ million) o Exhibit 35: Data Table on Manufacturing - Market size and forecast 2022-2027 ($ million) o Exhibit 36: Chart on Manufacturing - Year-over-year growth 2022-2027 (%) o Exhibit 37: Data Table on Manufacturing - Year-over-year growth 2022-2027 (%) o 6.4 Research and development - Market size and forecast 2022-2027 o Exhibit 38: Chart on Research and development - Market size and forecast 2022-2027 ($ million) o Exhibit 39: Data Table on Research and development - Market size and forecast 2022-2027 ($ million) o Exhibit 40: Chart on Research and development - Year-over-year growth 2022-2027 (%) o Exhibit 41: Data Table on Research and development - Year-over-year growth 2022-2027 (%) o 6.5 Non-clinical services - Market size and forecast 2022-2027 o Exhibit 42: Chart on Non-clinical services - Market size and forecast 2022-2027 ($ million) o Exhibit 43: Data Table on Non-clinical services - Market size and forecast 2022-2027 ($ million) o Exhibit 44: Chart on Non-clinical services - Year-over-year growth 2022-2027 (%) o Exhibit 45: Data Table on Non-clinical services - Year-over-year growth 2022-2027 (%) o 6.6 Market opportunity by Solution o Exhibit 46: Market opportunity by Solution ($ million) o Exhibit 47: Data Table on Market opportunity by Solution ($ million) • 7 Market Segmentation by Service o 7.1 Market segments o Exhibit 48: Chart on Service - Market share 2022-2027 (%) o Exhibit 49: Data Table on Service - Market share 2022-2027 (%) o 7.2 Comparison by Service o Exhibit 50: Chart on Comparison by Service o Exhibit 51: Data Table on Comparison by Service o 7.3 Revenue cycle management - Market size and forecast 2022-2027 o Exhibit 52: Chart on Revenue cycle management - Market size and forecast 2022-2027 ($ million) o Exhibit 53: Data Table on Revenue cycle management - Market size and forecast 2022-2027 ($ million) o Exhibit 54: Chart on Revenue cycle management - Year-over-year growth 2022-2027 (%) o Exhibit 55: Data Table on Revenue cycle management - Year-over-year growth 2022-2027 (%) o 7.4 Patient care services - Market size and forecast 2022-2027 o Exhibit 56: Chart on Patient care services - Market size and forecast 2022-2027 ($ million) o Exhibit 57: Data Table on Patient care services - Market size and forecast 2022-2027 ($ million) o Exhibit 58: Chart on Patient care services - Year-over-year growth 2022-2027 (%) o Exhibit 59: Data Table on Patient care services - Year-over-year growth 2022-2027 (%) o 7.5 Patient enrollment and strategic planning - Market size and forecast 2022-2027 o Exhibit 60: Chart on Patient enrollment and strategic planning - Market size and forecast 2022-2027 ($ million) o Exhibit 61: Data Table on Patient enrollment and strategic planning - Market size and forecast 2022-2027 ($ million) o Exhibit 62: Chart on Patient enrollment and strategic planning - Year-over-year growth 2022-2027 (%) o Exhibit 63: Data Table on Patient enrollment and strategic planning - Year-over-year growth 2022-2027 (%) o 7.6 Market opportunity by Service o Exhibit 64: Market opportunity by Service ($ million) o Exhibit 65: Data Table on Market opportunity by Service ($ million) • 8 Customer Landscape o 8.1 Customer landscape overview o Exhibit 66: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria • 9 Geographic Landscape o 9.1 Geographic segmentation o Exhibit 67: Chart on Market share By Geographical Landscape 2022-2027 (%) o Exhibit 68: Data Table on Market share By Geographical Landscape 2022-2027 (%) o 9.2 Geographic comparison o Exhibit 69: Chart on Geographic comparison o Exhibit 70: Data Table on Geographic comparison o 9.3 North America - Market size and forecast 2022-2027 o Exhibit 71: Chart on North America - Market size and forecast 2022-2027 ($ million) o Exhibit 72: Data Table on North America - Market size and forecast 2022-2027 ($ million) o Exhibit 73: Chart on North America - Year-over-year growth 2022-2027 (%) o Exhibit 74: Data Table on North America - Year-over-year growth 2022-2027 (%) o 9.4 APAC - Market size and forecast 2022-2027 o Exhibit 75: Chart on APAC - Market size and forecast 2022-2027 ($ million) o Exhibit 76: Data Table on APAC - Market size and forecast 2022-2027 ($ million) o Exhibit 77: Chart on APAC - Year-over-year growth 2022-2027 (%) o Exhibit 78: Data Table on APAC - Year-over-year growth 2022-2027 (%) o 9.5 Europe - Market size and forecast 2022-2027 o Exhibit 79: Chart on Europe - Market size and forecast 2022-2027 ($ million) o Exhibit 80: Data Table on Europe - Market size and forecast 2022-2027 ($ million) o Exhibit 81: Chart on Europe - Year-over-year growth 2022-2027 (%) o Exhibit 82: Data Table on Europe - Year-over-year growth 2022-2027 (%) o 9.6 Middle East and Africa - Market size and forecast 2022-2027 o Exhibit 83: Chart on Middle East and Africa - Market size and forecast 2022-2027 ($ million) o Exhibit 84: Data Table on Middle East and Africa - Market size and forecast 2022-2027 ($ million) o Exhibit 85: Chart on Middle East and Africa - Year-over-year growth 2022-2027 (%) o Exhibit 86: Data Table on Middle East and Africa - Year-over-year growth 2022-2027 (%) o 9.7 South America - Market size and forecast 2022-2027 o Exhibit 87: Chart on South America - Market size and forecast 2022-2027 ($ million) o Exhibit 88: Data Table on South America - Market size and forecast 2022-2027 ($ million) o Exhibit 89: Chart on South America - Year-over-year growth 2022-2027 (%) o Exhibit 90: Data Table on South America - Year-over-year growth 2022-2027 (%) o 9.8 US - Market size and forecast 2022-2027 o Exhibit 91: Chart on US - Market size and forecast 2022-2027 ($ million) o Exhibit 92: Data Table on US - Market size and forecast 2022-2027 ($ million) o Exhibit 93: Chart on US - Year-over-year growth 2022-2027 (%) o Exhibit 94: Data Table on US - Year-over-year growth 2022-2027 (%) o 9.9 Canada - Market size and forecast 2022-2027 o Exhibit 95: Chart on Canada - Market size and forecast 2022-2027 ($ million) o Exhibit 96: Data Table on Canada - Market size and forecast 2022-2027 ($ million) o Exhibit 97: Chart on Canada - Year-over-year growth 2022-2027 (%) o Exhibit 98: Data Table on Canada - Year-over-year growth 2022-2027 (%) o 9.10 UK - Market size and forecast 2022-2027 o Exhibit 99: Chart on UK - Market size and forecast 2022-2027 ($ million) o Exhibit 100: Data Table on UK - Market size and forecast 2022-2027 ($ million) o Exhibit 101: Chart on UK - Year-over-year growth 2022-2027 (%) o Exhibit 102: Data Table on UK - Year-over-year growth 2022-2027 (%) o 9.11 China - Market size and forecast 2022-2027 o Exhibit 103: Chart on China - Market size and forecast 2022-2027 ($ million) o Exhibit 104: Data Table on China - Market size and forecast 2022-2027 ($ million) o Exhibit 105: Chart on China - Year-over-year growth 2022-2027 (%) o Exhibit 106: Data Table on China - Year-over-year growth 2022-2027 (%) o 9.12 Germany - Market size and forecast 2022-2027 o Exhibit 107: Chart on Germany - Market size and forecast 2022-2027 ($ million) o Exhibit 108: Data Table on Germany - Market size and forecast 2022-2027 ($ million) o Exhibit 109: Chart on Germany - Year-over-year growth 2022-2027 (%) o Exhibit 110: Data Table on Germany - Year-over-year growth 2022-2027 (%) o 9.13 Market opportunity By Geographical Landscape o Exhibit 111: Market opportunity By Geographical Landscape ($ million) o Exhibit 112: Data Tables on Market opportunity By Geographical Landscape ($ million) • 10 Drivers, Challenges, and Trends o 10.1 Market drivers o 10.2 Market challenges o 10.3 Impact of drivers and challenges o Exhibit 113: Impact of drivers and challenges in 2022 and 2027 o 10.4 Market trends • 11 Vendor Landscape o 11.1 Overview o 11.2 Vendor landscape o Exhibit 114: Overview on Criticality of inputs and Factors of differentiation o 11.3 Landscape disruption o Exhibit 115: Overview on factors of disruption o 11.4 Industry risks o Exhibit 116: Impact of key risks on business • 12 Vendor Analysis o 12.1 Vendors covered o Exhibit 117: Vendors covered o 12.2 Market positioning of vendors o Exhibit 118: Matrix on vendor position and classification o 12.3 Accenture Plc o Exhibit 119: Accenture Plc - Overview o Exhibit 120: Accenture Plc - Business segments o Exhibit 121: Accenture Plc - Key news o Exhibit 122: Accenture Plc - Key offerings o Exhibit 123: Accenture Plc - Segment focus o 12.4 Cognizant Technology Solutions Corp. o Exhibit 124: Cognizant Technology Solutions Corp. - Overview o Exhibit 125: Cognizant Technology Solutions Corp. - Business segments o Exhibit 126: Cognizant Technology Solutions Corp. - Key news o Exhibit 127: Cognizant Technology Solutions Corp. - Key offerings o Exhibit 128: Cognizant Technology Solutions Corp. - Segment focus o 12.5 GeBBS Healthcare Solutions Inc. o Exhibit 129: GeBBS Healthcare Solutions Inc. - Overview o Exhibit 130: GeBBS Healthcare Solutions Inc. - Product / Service o Exhibit 131: GeBBS Healthcare Solutions Inc. - Key offerings o 12.6 Genpact Ltd. o Exhibit 132: Genpact Ltd. - Overview o Exhibit 133: Genpact Ltd. - Business segments o Exhibit 134: Genpact Ltd. - Key news o Exhibit 135: Genpact Ltd. - Key offerings o Exhibit 136: Genpact Ltd. - Segment focus o 12.7 HCL Technologies Ltd. o Exhibit 137: HCL Technologies Ltd. - Overview o Exhibit 138: HCL Technologies Ltd. - Business segments o Exhibit 139: HCL Technologies Ltd. - Key news o Exhibit 140: HCL Technologies Ltd. - Key offerings o Exhibit 141: HCL Technologies Ltd. - Segment focus o 12.8 Infosys Ltd. o Exhibit 142: Infosys Ltd. - Overview o Exhibit 143: Infosys Ltd. - Business segments o Exhibit 144: Infosys Ltd. - Key news o Exhibit 145: Infosys Ltd. - Key offerings o Exhibit 146: Infosys Ltd. - Segment focus o 12.9 International Business Machines Corp. o Exhibit 147: International Business Machines Corp. - Overview o Exhibit 148: International Business Machines Corp. - Business segments o Exhibit 149: International Business Machines Corp. - Key news o Exhibit 150: International Business Machines Corp. - Key offerings o Exhibit 151: International Business Machines Corp. - Segment focus o 12.10 Invensis Technologies Pvt Ltd. o Exhibit 152: Invensis Technologies Pvt Ltd. - Overview o Exhibit 153: Invensis Technologies Pvt Ltd. - Product / Service o Exhibit 154: Invensis Technologies Pvt Ltd. - Key offerings o 12.11 IQVIA Inc. o Exhibit 155: IQVIA Inc. - Overview o Exhibit 156: IQVIA Inc. - Business segments o Exhibit 157: IQVIA Inc. - Key news o Exhibit 158: IQVIA Inc. - Key offerings o Exhibit 159: IQVIA Inc. - Segment focus o 12.12 OMH HealthEdge Holdings LLC o Exhibit 160: OMH HealthEdge Holdings LLC - Overview o Exhibit 161: OMH HealthEdge Holdings LLC - Product / Service o Exhibit 162: OMH HealthEdge Holdings LLC - Key offerings o 12.13 R1 RCM Inc. o Exhibit 163: R1 RCM Inc. - Overview o Exhibit 164: R1 RCM Inc. - Product / Service o Exhibit 165: R1 RCM Inc. - Key offerings o 12.14 Sutherland Global Services Inc. o Exhibit 166: Sutherland Global Services Inc. - Overview o Exhibit 167: Sutherland Global Services Inc. - Product / Service o Exhibit 168: Sutherland Global Services Inc. - Key offerings o 12.15 Tata Consultancy Services Ltd. o Exhibit 169: Tata Consultancy Services Ltd. - Overview o Exhibit 170: Tata Consultancy Services Ltd. - Business segments o Exhibit 171: Tata Consultancy Services Ltd. - Key news o Exhibit 172: Tata Consultancy Services Ltd. - Key offerings o Exhibit 173: Tata Consultancy Services Ltd. - Segment focus o 12.16 Wipro Ltd. o Exhibit 174: Wipro Ltd. - Overview o Exhibit 175: Wipro Ltd. - Business segments o Exhibit 176: Wipro Ltd. - Key news o Exhibit 177: Wipro Ltd. - Key offerings o Exhibit 178: Wipro Ltd. - Segment focus o 12.17 WNS Holdings Ltd. o Exhibit 179: WNS Holdings Ltd. - Overview o Exhibit 180: WNS Holdings Ltd. - Business segments o Exhibit 181: WNS Holdings Ltd. - Key offerings o Exhibit 182: WNS Holdings Ltd. - Segment focus • 13 Appendix o 13.1 Scope of the report o 13.2 Inclusions and exclusions checklist o Exhibit 183: Inclusions checklist o Exhibit 184: Exclusions checklist o 13.3 Currency conversion rates for US$ o Exhibit 185: Currency conversion rates for US$ o 13.4 Research methodology o Exhibit 186: Research methodology o Exhibit 187: Validation techniques employed for market sizing o Exhibit 188: Information sources o 13.5 List of abbreviations o Exhibit 189: List of abbreviations Exhibits: Exhibits1: Executive Summary - Chart on Market Overview Exhibits2: Executive Summary - Data Table on Market Overview Exhibits3: Executive Summary - Chart on Global Market Characteristics Exhibits4: Executive Summary - Chart on Market By Geographical Landscape Exhibits5: Executive Summary - Chart on Market Segmentation by Solution Exhibits6: Executive Summary - Chart on Market Segmentation by Service Exhibits7: Executive Summary - Chart on Incremental Growth Exhibits8: Executive Summary - Data Table on Incremental Growth Exhibits9: Executive Summary - Chart on Vendor Market Positioning Exhibits10: Parent market Exhibits11: Market Characteristics Exhibits12: Offerings of vendors included in the market definition Exhibits13: Market segments Exhibits14: Chart on Global - Market size and forecast 2022-2027 ($ million) Exhibits15: Data Table on Global - Market size and forecast 2022-2027 ($ million) Exhibits16: Chart on Global Market: Year-over-year growth 2022-2027 (%) Exhibits17: Data Table on Global Market: Year-over-year growth 2022-2027 (%) Exhibits18: Historic Market Size - Data Table on global healthcare bpo market 2017 - 2021 ($ million) Exhibits19: Historic Market Size - Solution Segment 2017 - 2021 ($ million) Exhibits20: Historic Market Size - Service Segment 2017 - 2021 ($ million) Exhibits21: Historic Market Size - Geography Segment 2017 - 2021 ($ million) Exhibits22: Historic Market Size - Country Segment 2017 - 2021 ($ million) Exhibits23: Five forces analysis - Comparison between 2022 and 2027 Exhibits24: Chart on Bargaining power of buyers - Impact of key factors 2022 and 2027 Exhibits25: Bargaining power of suppliers - Impact of key factors in 2022 and 2027 Exhibits26: Threat of new entrants - Impact of key factors in 2022 and 2027 Exhibits27: Threat of substitutes - Impact of key factors in 2022 and 2027 Exhibits28: Threat of rivalry - Impact of key factors in 2022 and 2027 Exhibits29: Chart on Market condition - Five forces 2022 and 2027 Exhibits30: Chart on Solution - Market share 2022-2027 (%) Exhibits31: Data Table on Solution - Market share 2022-2027 (%) Exhibits32: Chart on Comparison by Solution Exhibits33: Data Table on Comparison by Solution Exhibits34: Chart on Manufacturing - Market size and forecast 2022-2027 ($ million) Exhibits35: Data Table on Manufacturing - Market size and forecast 2022-2027 ($ million) Exhibits36: Chart on Manufacturing - Year-over-year growth 2022-2027 (%) Exhibits37: Data Table on Manufacturing - Year-over-year growth 2022-2027 (%) Exhibits38: Chart on Research and development - Market size and forecast 2022-2027 ($ million) Exhibits39: Data Table on Research and development - Market size and forecast 2022-2027 ($ million) Exhibits40: Chart on Research and development - Year-over-year growth 2022-2027 (%) Exhibits41: Data Table on Research and development - Year-over-year growth 2022-2027 (%) Exhibits42: Chart on Non-clinical services - Market size and forecast 2022-2027 ($ million) Exhibits43: Data Table on Non-clinical services - Market size and forecast 2022-2027 ($ million) Exhibits44: Chart on Non-clinical services - Year-over-year growth 2022-2027 (%) Exhibits45: Data Table on Non-clinical services - Year-over-year growth 2022-2027 (%) Exhibits46: Market opportunity by Solution ($ million) Exhibits47: Data Table on Market opportunity by Solution ($ million) Exhibits48: Chart on Service - Market share 2022-2027 (%) Exhibits49: Data Table on Service - Market share 2022-2027 (%) Exhibits50: Chart on Comparison by Service Exhibits51: Data Table on Comparison by Service Exhibits52: Chart on Revenue cycle management - Market size and forecast 2022-2027 ($ million) Exhibits53: Data Table on Revenue cycle management - Market size and forecast 2022-2027 ($ million) Exhibits54: Chart on Revenue cycle management - Year-over-year growth 2022-2027 (%) Exhibits55: Data Table on Revenue cycle management - Year-over-year growth 2022-2027 (%) Exhibits56: Chart on Patient care services - Market size and forecast 2022-2027 ($ million) Exhibits57: Data Table on Patient care services - Market size and forecast 2022-2027 ($ million) Exhibits58: Chart on Patient care services - Year-over-year growth 2022-2027 (%) Exhibits59: Data Table on Patient care services - Year-over-year growth 2022-2027 (%) Exhibits60: Chart on Patient enrollment and strategic planning - Market size and forecast 2022-2027 ($ million) Exhibits61: Data Table on Patient enrollment and strategic planning - Market size and forecast 2022-2027 ($ million) Exhibits62: Chart on Patient enrollment and strategic planning - Year-over-year growth 2022-2027 (%) Exhibits63: Data Table on Patient enrollment and strategic planning - Year-over-year growth 2022-2027 (%) Exhibits64: Market opportunity by Service ($ million) Exhibits65: Data Table on Market opportunity by Service ($ million) Exhibits66: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria Exhibits67: Chart on Market share By Geographical Landscape 2022-2027 (%) Exhibits68: Data Table on Market share By Geographical Landscape 2022-2027 (%) Exhibits69: Chart on Geographic comparison Exhibits70: Data Table on Geographic comparison Exhibits71: Chart on North America - Market size and forecast 2022-2027 ($ million) Exhibits72: Data Table on North America - Market size and forecast 2022-2027 ($ million) Exhibits73: Chart on North America - Year-over-year growth 2022-2027 (%) Exhibits74: Data Table on North America - Year-over-year growth 2022-2027 (%) Exhibits75: Chart on APAC - Market size and forecast 2022-2027 ($ million) Exhibits76: Data Table on APAC - Market size and forecast 2022-2027 ($ million) Exhibits77: Chart on APAC - Year-over-year growth 2022-2027 (%) Exhibits78: Data Table on APAC - Year-over-year growth 2022-2027 (%) Exhibits79: Chart on Europe - Market size and forecast 2022-2027 ($ million) Exhibits80: Data Table on Europe - Market size and forecast 2022-2027 ($ million) Exhibits81: Chart on Europe - Year-over-year growth 2022-2027 (%) Exhibits82: Data Table on Europe - Year-over-year growth 2022-2027 (%) Exhibits83: Chart on Middle East and Africa - Market size and forecast 2022-2027 ($ million) Exhibits84: Data Table on Middle East and Africa - Market size and forecast 2022-2027 ($ million) Exhibits85: Chart on Middle East and Africa - Year-over-year growth 2022-2027 (%) Exhibits86: Data Table on Middle East and Africa - Year-over-year growth 2022-2027 (%) Exhibits87: Chart on South America - Market size and forecast 2022-2027 ($ million) Exhibits88: Data Table on South America - Market size and forecast 2022-2027 ($ million) Exhibits89: Chart on South America - Year-over-year growth 2022-2027 (%) Exhibits90: Data Table on South America - Year-over-year growth 2022-2027 (%) Exhibits91: Chart on US - Market size and forecast 2022-2027 ($ million) Exhibits92: Data Table on US - Market size and forecast 2022-2027 ($ million) Exhibits93: Chart on US - Year-over-year growth 2022-2027 (%) Exhibits94: Data Table on US - Year-over-year growth 2022-2027 (%) Exhibits95: Chart on Canada - Market size and forecast 2022-2027 ($ million) Exhibits96: Data Table on Canada - Market size and forecast 2022-2027 ($ million) Exhibits97: Chart on Canada - Year-over-year growth 2022-2027 (%) Exhibits98: Data Table on Canada - Year-over-year growth 2022-2027 (%) Exhibits99: Chart on UK - Market size and forecast 2022-2027 ($ million) Exhibits100: Data Table on UK - Market size and forecast 2022-2027 ($ million) Exhibits101: Chart on UK - Year-over-year growth 2022-2027 (%) Exhibits102: Data Table on UK - Year-over-year growth 2022-2027 (%) Exhibits103: Chart on China - Market size and forecast 2022-2027 ($ million) Exhibits104: Data Table on China - Market size and forecast 2022-2027 ($ million) Exhibits105: Chart on China - Year-over-year growth 2022-2027 (%) Exhibits106: Data Table on China - Year-over-year growth 2022-2027 (%) Exhibits107: Chart on Germany - Market size and forecast 2022-2027 ($ million) Exhibits108: Data Table on Germany - Market size and forecast 2022-2027 ($ million) Exhibits109: Chart on Germany - Year-over-year growth 2022-2027 (%) Exhibits110: Data Table on Germany - Year-over-year growth 2022-2027 (%) Exhibits111: Market opportunity By Geographical Landscape ($ million) Exhibits112: Data Tables on Market opportunity By Geographical Landscape ($ million) Exhibits113: Impact of drivers and challenges in 2022 and 2027 Exhibits114: Overview on Criticality of inputs and Factors of differentiation Exhibits115: Overview on factors of disruption Exhibits116: Impact of key risks on business Exhibits117: Vendors covered Exhibits118: Matrix on vendor position and classification Exhibits119: Accenture Plc - Overview Exhibits120: Accenture Plc - Business segments Exhibits121: Accenture Plc - Key news Exhibits122: Accenture Plc - Key offerings Exhibits123: Accenture Plc - Segment focus Exhibits124: Cognizant Technology Solutions Corp. - Overview Exhibits125: Cognizant Technology Solutions Corp. - Business segments Exhibits126: Cognizant Technology Solutions Corp. - Key news Exhibits127: Cognizant Technology Solutions Corp. - Key offerings Exhibits128: Cognizant Technology Solutions Corp. - Segment focus Exhibits129: GeBBS Healthcare Solutions Inc. - Overview Exhibits130: GeBBS Healthcare Solutions Inc. - Product / Service Exhibits131: GeBBS Healthcare Solutions Inc. - Key offerings Exhibits132: Genpact Ltd. - Overview Exhibits133: Genpact Ltd. - Business segments Exhibits134: Genpact Ltd. - Key news Exhibits135: Genpact Ltd. - Key offerings Exhibits136: Genpact Ltd. - Segment focus Exhibits137: HCL Technologies Ltd. - Overview Exhibits138: HCL Technologies Ltd. - Business segments Exhibits139: HCL Technologies Ltd. - Key news Exhibits140: HCL Technologies Ltd. - Key offerings Exhibits141: HCL Technologies Ltd. - Segment focus Exhibits142: Infosys Ltd. - Overview Exhibits143: Infosys Ltd. - Business segments Exhibits144: Infosys Ltd. - Key news Exhibits145: Infosys Ltd. - Key offerings Exhibits146: Infosys Ltd. - Segment focus Exhibits147: International Business Machines Corp. - Overview Exhibits148: International Business Machines Corp. - Business segments Exhibits149: International Business Machines Corp. - Key news Exhibits150: International Business Machines Corp. - Key offerings Exhibits151: International Business Machines Corp. - Segment focus Exhibits152: Invensis Technologies Pvt Ltd. - Overview Exhibits153: Invensis Technologies Pvt Ltd. - Product / Service Exhibits154: Invensis Technologies Pvt Ltd. - Key offerings Exhibits155: IQVIA Inc. - Overview Exhibits156: IQVIA Inc. - Business segments Exhibits157: IQVIA Inc. - Key news Exhibits158: IQVIA Inc. - Key offerings Exhibits159: IQVIA Inc. - Segment focus Exhibits160: OMH HealthEdge Holdings LLC - Overview Exhibits161: OMH HealthEdge Holdings LLC - Product / Service Exhibits162: OMH HealthEdge Holdings LLC - Key offerings Exhibits163: R1 RCM Inc. - Overview Exhibits164: R1 RCM Inc. - Product / Service Exhibits165: R1 RCM Inc. - Key offerings Exhibits166: Sutherland Global Services Inc. - Overview Exhibits167: Sutherland Global Services Inc. - Product / Service Exhibits168: Sutherland Global Services Inc. - Key offerings Exhibits169: Tata Consultancy Services Ltd. - Overview Exhibits170: Tata Consultancy Services Ltd. - Business segments Exhibits171: Tata Consultancy Services Ltd. - Key news Exhibits172: Tata Consultancy Services Ltd. - Key offerings Exhibits173: Tata Consultancy Services Ltd. - Segment focus Exhibits174: Wipro Ltd. - Overview Exhibits175: Wipro Ltd. - Business segments Exhibits176: Wipro Ltd. - Key news Exhibits177: Wipro Ltd. - Key offerings Exhibits178: Wipro Ltd. - Segment focus Exhibits179: WNS Holdings Ltd. - Overview Exhibits180: WNS Holdings Ltd. - Business segments Exhibits181: WNS Holdings Ltd. - Key offerings Exhibits182: WNS Holdings Ltd. - Segment focus Exhibits183: Inclusions checklist Exhibits184: Exclusions checklist Exhibits185: Currency conversion rates for US$ Exhibits186: Research methodology Exhibits187: Validation techniques employed for market sizing Exhibits188: Information sources Exhibits189: List of abbreviations
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