従業員経験管理市場：オファリング別（ソフトウェア、サービス）、スタンドアロンソフトウェア別（従業員調査＆フィードバック、従業員エンゲージメント、従業員表彰＆報奨）、産業別（BFSI、ヘルスケア、IT＆ITeS）、地域別 - 2028年までの世界予測

Employee Experience Management Market by Offering (Software, Services), Standalone Software (Employee Survey & Feedback, Employee Engagement, Employee Recognition & Rewards), Industry (BFSI, Healthcare, IT & ITeS) and Region - Global Forecast to 2028

従業員経験管理市場は、2023年から2028年にかけて年平均成長率10.2%で68億米ドルから111億米ドルになると推定される。従業員に権限とエンパワーメントを与えることで、彼らの隠れた潜在能力が引き出される。定型... もっと見る

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従業員経験管理市場は、2023年から2028年にかけて年平均成長率10.2%で68億米ドルから111億米ドルになると推定される。従業員に権限とエンパワーメントを与えることで、彼らの隠れた潜在能力が引き出される。定型的な仕事を超えて、その仕事のエキスパートになることができる。従業員が自由に意思決定し、オーナーシップを持てるようになれば、ただ仕事を「こなす」だけの存在から、自信に満ちた意思決定者へと変貌を遂げる。このようなエンゲージメントと生産性の向上により、職場はイノベーションと卓越性のためのプラットフォームとなる。エンパワーメントされた従業員は単なる労働者ではなく、主体性を持って成功に貢献するパートナーとして投資され、職場をより良い環境にしていくのです。
"ソフトウェア別では、予測期間中、従業員経験管理市場においてスタンドアロンソフトウェア分野が最大の市場シェアを占める"
従業員エクスペリエンスを管理するためのスタンドアロン・ソフトウェアとは、組織内の従業員エクスペリエンス全体を強化することに特化した、専用の独立したソフトウェア・ソリューションを指す。これらのソフトウェア・ソリューションは、より広範な人事管理ソフトウェア（HRMS）や企業資源計画（ERP）スイートとは別のものである。独立型の従業員経験管理ソフトウェアは、独立して動作し、従業員のエンゲージメント、満足度、および福利厚生の向上を目指しています。これらのソフトウェアソリューションは、プロセスを合理化・最適化し、前向きで魅力的な職場環境を育成するように設計されています。独立型の従業員経験管理ソフトウェアは通常、コミュニケーション、フィードバック、表彰、コラボレーションといった重要な要素に対応し、組織が特定のニーズに合わせてソリューションをカスタマイズできる柔軟性を提供する。
「予測期間中に最も高い成長率を記録するのはアジア太平洋地域である。
アジア太平洋地域は、インド、中国、オーストラリア、ニュージーランドなどの国々が高い成長率を記録すると予想され、今後数年間で大きな成長機会が訪れると考えられています。堅調な経済と急増する若年労働力に後押しされ、熟練した人材への需要が高まっている。これに対応するため、企業は戦略的に従業員経験管理戦略に投資し、優秀なプロフェッショナルを惹きつけ、引き留めようとしている。東京や上海の活気あふれる大都市から、バンガロールやメルボルンのダイナミックなハイテク拠点に至るまで、従業員経験管理の導入は増加の一途をたどっている。この熾烈な競争市場において、従業員経験管理が極めて重要な役割を果たすことを認識した企業は、競争力のある報酬を重視するだけでなく、キャリア開発の機会を重視し、従業員の福利厚生を優先している。

主な内訳

本調査には、ソリューションベンダーからティア1企業まで、さまざまな業界専門家による洞察が含まれている。主要企業の内訳は以下の通り：

- 企業タイプ別ティア1：25%、ティア2：40%、ティア3：35
- 役職別Cレベル：45％、Dレベル：35％、マネージャー：20
- 地域別北米：40％、欧州：35％、アジア太平洋地域：20％、ROW：5
従業員経験管理市場の主要プレーヤーは、Qualtrics社（米国）、SAP社（ドイツ）、Oracle社（米国）、Microsoft社（米国）、Workday社（米国）、Zoom Video Communication社（米国）、Culture AMP社（ドイツ）、Achievers社（カナダ）、Workleap社（カナダ）である、SurveySparrow（米国）、15Five（米国）、Awardco（米国）、Vantage Circle（米国）、Quantum Workplace（米国）、ClearCompany（米国）、Jostle（カナダ）、Kudos（カナダ）、Lattice（米国）、Bonusly（米国）、Motivosity（米国）、WorkTango（米国）、Blink（米国）、MO（英国）、Pixida（米国）。これらの企業は、従業員経験管理市場での足跡を拡大するために、パートナーシップ、契約、提携、新製品の発売、製品の強化、買収など、さまざまな成長戦略を採用している。

調査対象範囲
この調査レポートは、さまざまなセグメントにわたる従業員経験管理市場規模を対象としています。本調査では、提供（ソフトウェア（統合ソフトウェア、スタンドアロンソフトウェア）、サービス）、産業、地域など、さまざまなセグメントにわたる市場規模と成長の可能性を推定することを目的としています。この調査には、主要市場プレイヤーの詳細な競合分析、企業プロフィール、製品および事業提供に関する主な見解、最近の開発、市場戦略などが含まれています。
レポート購入の主なメリット
本レポートは、世界の従業員経験管理市場の収益数およびサブセグメントの最も近い概算に関する情報を提供し、市場リーダー/新規参入者に役立ちます。本レポートは、利害関係者が競争状況を理解し、自社のビジネスをより良く位置づけ、適切な市場参入戦略を計画するためのより多くの洞察を得るのに役立ちます。さらに、本レポートは、市場の脈拍を理解し、主要な市場促進要因、阻害要因、課題、および機会に関する情報を提供するために、利害関係者に洞察を提供します。
本レポートでは、以下のポイントに関する洞察を提供しています：

主な促進要因（リアルタイム業績管理に対する需要の高まり、シームレスな技術統合による従業員体験の向上）、抑制要因（予算の制約、データプライバシーに関する懸念）、機会に関する分析
制約（予算の制約、データプライバシーに関する懸念）、機会（燃え尽き症候群の減少、幸福度の向上、
従業員経験管理市場の成長に影響を与える課題（リモートワーカーは組織に独自のハードルをもたらし、組織の枠組みの中で従業員の生産性を向上させることが求められている）。製品開発/イノベーション：従業員経験管理市場における今後の技術、研究開発活動、新製品・サービスの発売に関する詳細な洞察。市場開発：有利な市場に関する包括的な情報 - 当レポートでは、さまざまな地域の従業員経験管理市場を分析しています。市場の多様化：従業員経験管理市場における新製品とサービス、未開拓の地域、最近の開発、投資に関する詳細な情報を提供します。競合評価：Qualtrics社（米国）、SAP社（ドイツ）、Oracle社（米国）、Microsoft社（米国）、Workday社（米国）、Zoom Video Communication社（米国）、Culture AMP社（ドイツ）、Achievers社（カナダ）などの主要企業の市場シェア、成長戦略、サービス内容を詳細に評価、Workleap（カナダ）、SurveySparrow（米国）、15Five（米国）、Awardco（米国）、Vantage Circle（米国）、Quantum Workplace（米国）、ClearCompany（米国）、Jostle（カナダ）、Kudos（カナダ）、Lattice（米国）、Bonusly（米国）、Motivosity（米国）、WorkTango（米国）、Blink（米国）、MO（英国）、Pixida（米国）。

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1 INTRODUCTION 35
1.1 STUDY OBJECTIVES 35
1.2 MARKET DEFINITION 35
1.3 STUDY SCOPE 36
1.3.1 MARKET SEGMENTATION 36
1.3.2 REGIONS COVERED 36
1.3.3 INCLUSIONS & EXCLUSIONS 37
1.4 YEARS CONSIDERED 37
1.5 CURRENCY CONSIDERED 37
TABLE 1 USD EXCHANGE RATES, 2020–2022 38
1.6 STAKEHOLDERS 38
1.7 RECESSION IMPACT 38
2 RESEARCH METHODOLOGY 39
2.1 RESEARCH DATA 39
FIGURE 1 EMPLOYEE EXPERIENCE MANAGEMENT MARKET: RESEARCH DESIGN 39
2.1.1 SECONDARY DATA 40
2.1.1.1 Primary data from secondary sources 40
2.1.2 PRIMARY DATA 40
2.1.2.1 Primary interviews with experts 41
2.1.2.2 List of key primary interview participants 41
2.1.2.3 Breakdown of primaries 41
2.1.2.4 Key data from primary sources 42
2.1.2.5 Key industry insights 42
2.2 MARKET SIZE ESTIMATION 43
2.2.1 BOTTOM-UP APPROACH 43
2.2.1.1 Approach for capturing the market share using the bottom-up analysis (demand side) 43
FIGURE 2 BOTTOM-UP APPROACH 43
FIGURE 3 MARKET SIZE ESTIMATION METHODOLOGY, BOTTOM-UP (SUPPLY SIDE): COLLECTIVE REVENUE FROM SOFTWARE AND SERVICES OF EMPLOYEE EXPERIENCE MANAGEMENT MARKET 44
2.2.2 TOP-DOWN APPROACH 44
2.2.2.1 Approach for capturing the market share using top-down analysis (supply side) 44
FIGURE 4 TOP-DOWN APPROACH 45
2.2.3 EMPLOYEE EXPERIENCE MANAGEMENT MARKET ESTIMATION: DEMAND-SIDE ANALYSIS 45
FIGURE 5 MARKET SIZE ESTIMATION METHODOLOGY: DEMAND-SIDE ANALYSIS 45
2.2.4 EMPLOYEE EXPERIENCE MANAGEMENT MARKET ESTIMATION: SUPPLY-SIDE ANALYSIS 46
FIGURE 6 MARKET SIZE ESTIMATION METHODOLOGY: SUPPLY-SIDE ANALYSIS 46
2.3 MARKET BREAKDOWN AND DATA TRIANGULATION 46
FIGURE 7 DATA TRIANGULATION 47
2.4 RESEARCH ASSUMPTIONS 47
2.5 RISK ASSESSMENT 48
2.6 LIMITATIONS 48
2.7 IMPACT OF RECESSION ON EMPLOYEE EXPERIENCE MANAGEMENT MARKET 48
3 EXECUTIVE SUMMARY 49
FIGURE 8 EMPLOYEE EXPERIENCE MANAGEMENT MARKET, 2021–2028 (USD MILLION) 50
4 PREMIUM INSIGHTS 51
4.1 EMPLOYEE EXPERIENCE MANAGEMENT MARKET OVERVIEW 51
FIGURE 9 ALIGNMENT OF EMPLOYEE VALUES AND COMPANY VISION TO DRIVE MARKET GROWTH 51
4.2 EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY OFFERING 51
FIGURE 10 SERVICES SEGMENT TO REGISTER HIGHER GROWTH RATE DURING FORECAST PERIOD 51
4.3 EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY STANDALONE SOFTWARE 52
FIGURE 11 EMPLOYEE ENGAGEMENT SEGMENT ESTIMATED TO LEAD MARKET IN 2023 52
4.4 EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY INDUSTRY 52
FIGURE 12 IT & ITES SEGMENT TO LEAD MARKET DURING FORECAST PERIOD 52
4.5 NORTH AMERICA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY OFFERING AND TOP 3 INDUSTRIES, 2023 53
FIGURE 13 SOFTWARE AND IT & ITES TO ACCOUNT FOR LARGEST MARKET IN 2023 53
5 MARKET OVERVIEW AND INDUSTRY TRENDS 54
5.1 INTRODUCTION 54
5.2 MARKET DYNAMICS 54
FIGURE 14 DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES: EMPLOYEE EXPERIENCE MANAGEMENT MARKET 54
5.2.1 DRIVERS 55
5.2.1.1 Escalating demand for real-time performance management 55
5.2.1.2 Enhancing employee experience through seamless technology integration 55
5.2.2 RESTRAINTS 55
5.2.2.1 Budget constraints 55
5.2.2.2 Data privacy concerns 55
5.2.3 OPPORTUNITIES 56
5.2.3.1 Reduced burnout and increased well-being 56
5.2.3.2 Talent attraction and retention 56
5.2.4 CHALLENGES 56
5.2.4.1 Remote workers to pose unique hurdles for organizations 56
5.2.4.2 Quest to elevate employee productivity within organizational framework 57
5.3 VALUE CHAIN ANALYSIS 57
FIGURE 15 EMPLOYEE EXPERIENCE MANAGEMENT MARKET: VALUE CHAIN ANALYSIS 57
5.4 ECOSYSTEM 59
FIGURE 16 KEY PLAYERS IN EMPLOYEE EXPERIENCE MANAGEMENT MARKET ECOSYSTEM 59
TABLE 2 ECOSYSTEM ANALYSIS: EMPLOYEE EXPERIENCE MANAGEMENT MARKET 59
5.5 TECHNOLOGY ANALYSIS 60
5.5.1 KEY TECHNOLOGIES 60
5.5.1.1 Artificial Intelligence (AI) & Machine Learning (ML) 60
5.5.1.2 Internet of Things (IoT) 61
5.5.2 ADJACENT TECHNOLOGIES 61
5.5.2.1 Blockchain 61
5.5.3 COMPLEMENTARY TECHNOLOGIES 62
5.5.3.1 Data & Analytics 62
5.5.3.2 Text Analytics and Sentiment Analysis 62
5.6 PORTER’S FIVE FORCES ANALYSIS 62
FIGURE 17 PORTER’S FIVE FORCES ANALYSIS: EMPLOYEE EXPERIENCE MANAGEMENT MARKET 63
TABLE 3 IMPACT OF PORTER’S FIVE FORCES ON EMPLOYEE EXPERIENCE MANAGEMENT MARKET 63
5.6.1 INTENSITY OF COMPETITIVE RIVALRY 63
5.6.2 BARGAINING POWER OF SUPPLIERS 64
5.6.3 BARGAINING POWER OF BUYERS 64
5.6.4 THREAT OF SUBSTITUTES 64
5.6.5 THREAT OF NEW ENTRANTS 64
5.7 BUSINESS MODEL 64
5.7.1 BRIEF HISTORY OF EMPLOYEE EXPERIENCE MANAGEMENT SOLUTIONS 65
FIGURE 18 EVOLUTION OF EMPLOYEE EXPERIENCE MANAGEMENT SOLUTIONS 65
5.7.1.1 Early 2000s 65
5.7.1.2 2010s 65
5.7.1.3 2020s 65
5.7.1.4 Present 66
FIGURE 19 EMPLOYEE EXPERIENCE MANAGEMENT TOOLS, FRAMEWORKS, AND TECHNIQUES 66
5.8 IMPACT OF EMPLOYEE EXPERIENCE MANAGEMENT ON ADJACENT NICHE TECHNOLOGIES 66
5.8.1 HUMAN RESOURCES INFORMATION SYSTEMS (HRIS) 66
5.8.2 ARTIFICIAL INTELLIGENCE (AI) AND PREDICTIVE ANALYTICS 66
5.8.3 EMPLOYEE ONBOARDING SOLUTIONS 66
5.8.4 WORKFORCE PLANNING TOOLS 67
5.8.5 EMPLOYEE ENGAGEMENT PLATFORMS 67
5.8.6 INTERNAL COMMUNICATION TOOLS 67
5.8.7 LEARNING AND DEVELOPMENT TECHNOLOGIES 67
5.9 FUTURE OF EMPLOYEE EXPERIENCE MANAGEMENT MARKET LANDSCAPE 67
5.10 TRENDS/DISRUPTIONS IMPACTING CUSTOMERS’ BUSINESSES 68
FIGURE 20 REVENUE SHIFT IN EMPLOYEE EXPERIENCE MANAGEMENT MARKET 68
5.11 BEST PRACTICES OF EMPLOYEE EXPERIENCE MANAGEMENT 68
5.12 USE CASES 69
5.12.1 CASE STUDY 1: SAP HELPED AKT GLOBAL BUILD ENGAGING DIGITAL WORK EXPERIENCE FOR REMOTE WORKFORCE 69
5.12.2 CASE STUDY 2: SHARESIES BUILT THRIVING FEEDBACK-DRIVEN, HIGH-PERFORMING CULTURE WITH CULTURE AMP 70
5.12.3 CASE STUDY 3: NEW SUN LIFE ENHANCED EMPLOYEE EXPERIENCE USING WORKDAY 70
5.12.4 CASE STUDY 4: PCA GROUP ENHANCED EMPLOYEE EXPERIENCE USING CLEARCOMPANY 71
5.13 PRICING ANALYSIS 71
5.13.1 AVERAGE SELLING PRICE TREND OF KEY PLAYERS, BY SOLUTION 71
FIGURE 21 AVERAGE SELLING PRICE TREND OF KEY PLAYERS, BY SOLUTION (USD PER USER/YEAR) 71
TABLE 4 AVERAGE SELLING PRICE TREND OF KEY PLAYERS, BY SOLUTION (USD PER USER/YEAR) 72
5.13.2 INDICATIVE PRICING ANALYSIS OF EMPLOYEE EXPERIENCE MANAGEMENT KEY PLAYERS 72
TABLE 5 INDICATIVE PRICING ANALYSIS OF EMPLOYEE EXPERIENCE MANAGEMENT 72
5.14 PATENT ANALYSIS 73
5.14.1 METHODOLOGY 73
FIGURE 22 LIST OF MAJOR PATENTS FOR EMPLOYEE EXPERIENCE MANAGEMENT 73
TABLE 6 LIST OF MAJOR PATENTS 73
5.15 REGULATORY LANDSCAPE 74
5.15.1 REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 74
TABLE 7 NORTH AMERICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 74
TABLE 8 EUROPE: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 75
TABLE 9 ASIA PACIFIC: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 75
TABLE 10 MIDDLE EAST & AFRICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 75
TABLE 11 LATIN AMERICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 76
5.15.1.1 North America 76
5.15.1.1.1 US 76
5.15.1.1.2 Canada 76
5.15.1.2 Europe 76
5.15.1.3 Asia Pacific 77
5.15.1.3.1 China 77
5.15.1.3.2 India 77
5.15.1.3.3 Australia 77
5.15.1.3.4 Japan 77
5.15.1.4 Middle East & Africa 77
5.15.1.4.1 UAE 77
5.15.1.4.2 KSA 78
5.15.1.4.3 South Africa 78
5.15.1.5 Latin America 78
5.15.1.5.1 Brazil 78
5.15.1.5.2 Mexico 78
5.16 KEY STAKEHOLDERS AND BUYING CRITERIA 79
5.16.1 KEY STAKEHOLDERS IN BUYING PROCESS 79
FIGURE 23 INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR INDUSTRY 79
TABLE 12 INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR KEY INDUSTRIES (%) 79
5.16.2 BUYING CRITERIA 79
FIGURE 24 KEY BUYING CRITERIA FOR KEY INDUSTRIES 79
TABLE 13 KEY BUYING CRITERIA FOR KEY INDUSTRIES 80
5.17 KEY CONFERENCES & EVENTS, 2024 80
TABLE 14 DETAILED LIST OF CONFERENCES & EVENTS, 2024 80
6 EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY OFFERING 81
6.1 INTRODUCTION 82
6.1.1 OFFERING: EMPLOYEE EXPERIENCE MANAGEMENT MARKET DRIVERS 82
FIGURE 25 SERVICES SEGMENT TO GROW AT HIGHER CAGR DURING FORECAST PERIOD 82
TABLE 15 EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY OFFERING, 2018–2022 (USD MILLION) 83
TABLE 16 EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY OFFERING, 2023–2028 (USD MILLION) 83
6.2 SOFTWARE 83
6.2.1 OPTIMIZING OVERALL EMPLOYEE JOURNEY WITH EMPLOYEE ENGAGEMENT SOFTWARE TO DRIVE MARKET GROWTH 83
FIGURE 26 STANDALONE SEGMENT TO ACCOUNT FOR LARGER MARKET SIZE DURING FORECAST PERIOD 84
TABLE 17 EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY SOFTWARE, 2018–2022 (USD MILLION) 84
TABLE 18 EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY SOFTWARE, 2023–2028 (USD MILLION) 84
TABLE 19 SOFTWARE: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY REGION, 2018–2022 (USD MILLION) 85
TABLE 20 SOFTWARE: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY REGION, 2023–2028 (USD MILLION) 85
6.2.2 INTEGRATED SOFTWARE 85
TABLE 21 INTEGRATED SOFTWARE: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY REGION, 2018–2022 (USD MILLION) 86
TABLE 22 INTEGRATED SOFTWARE: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY REGION, 2023–2028 (USD MILLION) 86
6.2.3 STANDALONE SOFTWARE 86
FIGURE 27 EMPLOYEE ENGAGEMENT SEGMENT TO ACCOUNT FOR LARGEST MARKET SIZE DURING FORECAST PERIOD 87
TABLE 23 EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY STANDALONE SOFTWARE, 2018–2022 (USD MILLION) 87
TABLE 24 EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY STANDALONE SOFTWARE, 2023–2028 (USD MILLION) 87
TABLE 25 STANDALONE SOFTWARE: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY REGION, 2018–2022 (USD MILLION) 88
TABLE 26 STANDALONE SOFTWARE: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY REGION, 2023–2028 (USD MILLION) 88
6.2.3.1 Employee Survey & Feedback 88
TABLE 27 EMPLOYEE SURVEY & FEEDBACK: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY REGION, 2018–2022 (USD MILLION) 89
TABLE 28 EMPLOYEE SURVEY & FEEDBACK: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY REGION, 2023–2028 (USD MILLION) 89
6.2.3.2 Employee Engagement 89
TABLE 29 EMPLOYEE ENGAGEMENT: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY REGION, 2018–2022 (USD MILLION) 90
TABLE 30 EMPLOYEE ENGAGEMENT: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY REGION, 2023–2028 (USD MILLION) 90
6.2.3.3 Employee Recognition & Rewards 90
TABLE 31 EMPLOYEE RECOGNITION & REWARDS: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY REGION, 2018–2022 (USD MILLION) 91
TABLE 32 EMPLOYEE RECOGNITION & REWARDS: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY REGION, 2023–2028 (USD MILLION) 91
6.2.3.4 Employee Performance Management 91
TABLE 33 EMPLOYEE PERFORMANCE MANAGEMENT: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY REGION, 2018–2022 (USD MILLION) 92
TABLE 34 EMPLOYEE PERFORMANCE MANAGEMENT: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY REGION, 2023–2028 (USD MILLION) 92
6.2.3.5 Other Standalone Software 92
TABLE 35 OTHER STANDALONE SOFTWARE: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY REGION, 2018–2022 (USD MILLION) 93
TABLE 36 OTHER STANDALONE SOFTWARE: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY REGION, 2023–2028 (USD MILLION) 93
6.3 SERVICES 93
6.3.1 SERVICES TO HELP CREATE POSITIVE AND ENGAGING WORK ENVIRONMENT 93
TABLE 37 SERVICES: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY REGION, 2018–2022 (USD MILLION) 93
TABLE 38 SERVICES: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY REGION, 2023–2028 (USD MILLION) 94
6.3.2 INTEGRATION & IMPLEMENTATION 94
6.3.3 SUPPORT & MAINTENANCE 94
6.3.4 TRAINING & DEVELOPMENT 94
7 EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY INDUSTRY 95
7.1 INTRODUCTION 96
7.1.1 INDUSTRY: EMPLOYEE EXPERIENCE MANAGEMENT MARKET DRIVERS 96
FIGURE 28 IT & ITES SEGMENT TO ACCOUNT FOR LARGEST MARKET SIZE DURING FORECAST PERIOD 96
TABLE 39 EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY INDUSTRY, 2018–2022 (USD MILLION) 97
TABLE 40 EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY INDUSTRY, 2023–2028 (USD MILLION) 97
7.2 BFSI 98
7.2.1 EMPLOYEE EXPERIENCE MANAGEMENT TO HELP CREATE TRANSPARENT AND ETHICAL WORK ENVIRONMENT IN BFSI INDUSTRY 98
TABLE 41 BFSI: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY REGION, 2018–2022 (USD MILLION) 98
TABLE 42 BFSI: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY REGION, 2023–2028 (USD MILLION) 98
7.3 HEALTHCARE 99
7.3.1 CULTURE OF COMPASSION AND COLLABORATION ENABLED BY EMPLOYEE EXPERIENCE MANAGEMENT IN HEALTHCARE TO DRIVE MARKET GROWTH 99
TABLE 43 HEALTHCARE: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY REGION, 2018–2022 (USD MILLION) 99
TABLE 44 HEALTHCARE: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY REGION, 2023–2028 (USD MILLION) 99
7.4 IT & ITES 100
7.4.1 FLEXIBLE WORK ARRANGEMENTS AND RECOGNITION FOR ACHIEVEMENTS KEY TO KEEPING EMPLOYEES SATISFIED IN IT & ITES SECTOR 100
TABLE 45 IT & ITES: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY REGION, 2018–2022 (USD MILLION) 100
TABLE 46 IT & ITES: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY REGION, 2023–2028 (USD MILLION) 100
7.5 TELECOM 101
7.5.1 OPPORTUNITIES FOR CAREER GROWTH, AND MENTORSHIP INITIATIVES CENTRAL TO RETAINING TOP TALENT IN TELECOM INDUSTRY 101
TABLE 47 TELECOM: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY REGION, 2018–2022 (USD MILLION) 101
TABLE 48 TELECOM: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY REGION, 2023–2028 (USD MILLION) 101
7.6 GOVERNMENT 102
7.6.1 GOVERNMENTS LEVERAGING DIGITAL TOOLS TO ENHANCE EFFICIENCY 102
TABLE 49 GOVERNMENT: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY REGION, 2018–2022 (USD MILLION) 102
TABLE 50 GOVERNMENT: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY REGION, 2023–2028 (USD MILLION) 102
7.7 MANUFACTURING 103
7.7.1 RECOGNITION PROGRAMS AND CONTRIBUTIONS TO CONTINUOUS IMPROVEMENT EFFORTS TO DRIVE GROWTH IN MANUFACTURING INDUSTRY 103
TABLE 51 MANUFACTURING: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY REGION, 2018–2022 (USD MILLION) 103
TABLE 52 MANUFACTURING: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY REGION, 2023–2028 (USD MILLION) 103
7.8 OTHER INDUSTRIES 104
TABLE 53 OTHER INDUSTRIES: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY REGION, 2018–2022 (USD MILLION) 104
TABLE 54 OTHER INDUSTRIES: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY REGION, 2023–2028 (USD MILLION) 104
8 EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY REGION 105
8.1 INTRODUCTION 106
FIGURE 29 ASIA PACIFIC TO REGISTER HIGHEST CAGR DURING FORECAST PERIOD 106
TABLE 55 EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY REGION, 2018–2022 (USD MILLION) 106
TABLE 56 EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY REGION, 2023–2028 (USD MILLION) 107
8.2 NORTH AMERICA 107
8.2.1 NORTH AMERICA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET DRIVERS 107
8.2.2 NORTH AMERICA: RECESSION IMPACT 107
FIGURE 30 NORTH AMERICA: MARKET SNAPSHOT 108
TABLE 57 NORTH AMERICA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY OFFERING, 2018–2022 (USD MILLION) 109
TABLE 58 NORTH AMERICA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY OFFERING, 2023–2028 (USD MILLION) 109
TABLE 59 NORTH AMERICA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY SOFTWARE, 2018–2022 (USD MILLION) 109
TABLE 60 NORTH AMERICA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY SOFTWARE, 2023–2028 (USD MILLION) 109
TABLE 61 NORTH AMERICA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY STANDALONE SOFTWARE, 2018–2022 (USD MILLION) 110
TABLE 62 NORTH AMERICA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY STANDALONE SOFTWARE, 2023–2028 (USD MILLION) 110
TABLE 63 NORTH AMERICA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY INDUSTRY, 2018–2022 (USD MILLION) 110
TABLE 64 NORTH AMERICA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY INDUSTRY, 2023–2028 (USD MILLION) 111
TABLE 65 NORTH AMERICA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY COUNTRY, 2018–2022 (USD MILLION) 111
TABLE 66 NORTH AMERICA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 111
8.2.3 US 112
8.2.3.1 Need for insights into employee engagement and challenges in US to drive market growth 112
TABLE 67 US: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY OFFERING, 2018–2022 (USD MILLION) 112
TABLE 68 US: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY OFFERING, 2023–2028 (USD MILLION) 112
TABLE 69 US: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY SOFTWARE, 2018–2022 (USD MILLION) 112
TABLE 70 US: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY SOFTWARE, 2023–2028 (USD MILLION) 113
TABLE 71 US: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY STANDALONE SOFTWARE, 2018–2022 (USD MILLION) 113
TABLE 72 US: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY STANDALONE SOFTWARE, 2023–2028 (USD MILLION) 113
TABLE 73 US: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY INDUSTRY, 2018–2022 (USD MILLION) 114
TABLE 74 US: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY INDUSTRY, 2023–2028 (USD MILLION) 114
8.2.4 CANADA 114
8.2.4.1 Elevating success with growing investments in employee experience management to drive market growth in Canada 114
TABLE 75 CANADA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY OFFERING, 2018–2022 (USD MILLION) 115
TABLE 76 CANADA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY OFFERING, 2023–2028 (USD MILLION) 115
TABLE 77 CANADA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY SOFTWARE, 2018–2022 (USD MILLION) 115
TABLE 78 CANADA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY SOFTWARE, 2023–2028 (USD MILLION) 115
TABLE 79 CANADA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY STANDALONE SOFTWARE, 2018–2022 (USD MILLION) 116
TABLE 80 CANADA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY STANDALONE SOFTWARE, 2023–2028 (USD MILLION) 116
TABLE 81 CANADA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY INDUSTRY, 2018–2022 (USD MILLION) 116
TABLE 82 CANADA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY INDUSTRY, 2023–2028 (USD MILLION) 117
8.3 EUROPE 117
8.3.1 EUROPE: EMPLOYEE EXPERIENCE MANAGEMENT MARKET DRIVERS 117
8.3.2 EUROPE: RECESSION IMPACT 118
TABLE 83 EUROPE: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY OFFERING, 2018–2022 (USD MILLION) 118
TABLE 84 EUROPE: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY OFFERING, 2023–2028 (USD MILLION) 118
TABLE 85 EUROPE: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY SOFTWARE, 2018–2022 (USD MILLION) 118
TABLE 86 EUROPE: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY SOFTWARE, 2023–2028 (USD MILLION) 119
TABLE 87 EUROPE: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY STANDALONE SOFTWARE, 2018–2022 (USD MILLION) 119
TABLE 88 EUROPE: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY STANDALONE SOFTWARE, 2023–2028 (USD MILLION) 119
TABLE 89 EUROPE: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY INDUSTRY, 2018–2022 (USD MILLION) 120
TABLE 90 EUROPE: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY INDUSTRY, 2023–2028 (USD MILLION) 120
TABLE 91 EUROPE: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY COUNTRY, 2018–2022 (USD MILLION) 120
TABLE 92 EUROPE: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 121
8.3.3 UK 121
8.3.3.1 Prioritizing employee experience in UK amidst skills shortage to drive market growth 121
TABLE 93 UK: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY OFFERING, 2018–2022 (USD MILLION) 121
TABLE 94 UK: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY OFFERING, 2023–2028 (USD MILLION) 122
TABLE 95 UK: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY SOFTWARE, 2018–2022 (USD MILLION) 122
TABLE 96 UK: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY SOFTWARE, 2023–2028 (USD MILLION) 122
TABLE 97 UK: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY STANDALONE SOFTWARE, 2018–2022 (USD MILLION) 122
TABLE 98 UK: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY STANDALONE SOFTWARE, 2023–2028 (USD MILLION) 123
TABLE 99 UK: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY INDUSTRY, 2018–2022 (USD MILLION) 123
TABLE 100 UK: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY INDUSTRY, 2023–2028 (USD MILLION) 123
8.3.4 ITALY 124
8.3.4.1 Majority of Italian employees expressing their commitment to stay to fuel growth 124
TABLE 101 ITALY: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY OFFERING, 2018–2022 (USD MILLION) 124
TABLE 102 ITALY: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY OFFERING, 2023–2028 (USD MILLION) 124
TABLE 103 ITALY: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY SOFTWARE, 2018–2022 (USD MILLION) 124
TABLE 104 ITALY: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY SOFTWARE, 2023–2028 (USD MILLION) 125
TABLE 105 ITALY: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY STANDALONE SOFTWARE, 2018–2022 (USD MILLION) 125
TABLE 106 ITALY: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY STANDALONE SOFTWARE, 2023–2028 (USD MILLION) 125
TABLE 107 ITALY: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY INDUSTRY, 2018–2022 (USD MILLION) 126
TABLE 108 ITALY: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY INDUSTRY, 2023–2028 (USD MILLION) 126
8.3.5 GERMANY 126
8.3.5.1 Evolving work culture and engagement trends in Germany to drive market growth 126
8.3.6 FRANCE 127
8.3.6.1 France’s priority to improve employee well-being to fuel market growth 127
8.3.7 SPAIN 127
8.3.7.1 Technology to play pivotal role in Spain’s employee experience management efforts 127
8.3.8 REST OF EUROPE 127
8.4 ASIA PACIFIC 128
8.4.1 ASIA PACIFIC: EMPLOYEE EXPERIENCE MANAGEMENT MARKET DRIVERS 128
8.4.2 ASIA PACIFIC: RECESSION IMPACT 128
FIGURE 31 ASIA PACIFIC: MARKET SNAPSHOT 129
TABLE 109 ASIA PACIFIC: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY OFFERING, 2018–2022 (USD MILLION) 130
TABLE 110 ASIA PACIFIC: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY OFFERING, 2023–2028 (USD MILLION) 130
TABLE 111 ASIA PACIFIC: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY SOFTWARE, 2018–2022 (USD MILLION) 130
TABLE 112 ASIA PACIFIC: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY SOFTWARE, 2023–2028 (USD MILLION) 130
TABLE 113 ASIA PACIFIC: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY STANDALONE SOFTWARE, 2018–2022 (USD MILLION) 131
TABLE 114 ASIA PACIFIC: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY STANDALONE SOFTWARE, 2023–2028 (USD MILLION) 131
TABLE 115 ASIA PACIFIC: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY INDUSTRY, 2018–2022 (USD MILLION) 131
TABLE 116 ASIA PACIFIC: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY INDUSTRY, 2023–2028 (USD MILLION) 132
TABLE 117 ASIA PACIFIC: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY COUNTRY, 2018–2022 (USD MILLION) 132
TABLE 118 ASIA PACIFIC: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 132
8.4.3 CHINA 133
8.4.3.1 Government policies and regulations to play crucial role in shaping employee experience management strategies 133
TABLE 119 CHINA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY OFFERING, 2018–2022 (USD MILLION) 133
TABLE 120 CHINA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY OFFERING, 2023–2028 (USD MILLION) 133
TABLE 121 CHINA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY SOFTWARE, 2018–2022 (USD MILLION) 134
TABLE 122 CHINA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY SOFTWARE, 2023–2028 (USD MILLION) 134
TABLE 123 CHINA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY STANDALONE SOFTWARE, 2018–2022 (USD MILLION) 134
TABLE 124 CHINA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY STANDALONE SOFTWARE, 2023–2028 (USD MILLION) 135
TABLE 125 CHINA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY INDUSTRY, 2018–2022 (USD MILLION) 135
TABLE 126 CHINA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY INDUSTRY, 2023–2028 (USD MILLION) 135
8.4.4 INDIA 136
8.4.4.1 Integration of AI and advanced technologies to reshape employee experience landscape in India 136
TABLE 127 INDIA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY OFFERING, 2018–2022 (USD MILLION) 136
TABLE 128 INDIA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY OFFERING, 2023–2028 (USD MILLION) 136
TABLE 129 INDIA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY SOFTWARE, 2018–2022 (USD MILLION) 137
TABLE 130 INDIA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY SOFTWARE, 2023–2028 (USD MILLION) 137
TABLE 131 INDIA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY STANDALONE SOFTWARE, 2018–2022 (USD MILLION) 137
TABLE 132 INDIA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY STANDALONE SOFTWARE, 2023–2028 (USD MILLION) 138
TABLE 133 INDIA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY INDUSTRY, 2018–2022 (USD MILLION) 138
TABLE 134 INDIA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY INDUSTRY, 2023–2028 (USD MILLION) 138
8.4.5 JAPAN 139
8.4.5.1 Aging population and evolving work preferences to fuel employee experience management in Japan 139
8.4.6 AUSTRALIA & NEW ZEALAND 139
8.4.6.1 Robust investments in employee development and well-being initiatives to drive market growth 139
8.4.7 REST OF ASIA PACIFIC 139
8.5 MIDDLE EAST & AFRICA 140
8.5.1 MIDDLE EAST & AFRICA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET DRIVERS 140
8.5.2 MIDDLE EAST & AFRICA: RECESSION IMPACT 140
TABLE 135 MIDDLE EAST & AFRICA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY OFFERING, 2018–2022 (USD MILLION) 141
TABLE 136 MIDDLE EAST & AFRICA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY OFFERING, 2023–2028 (USD MILLION) 141
TABLE 137 MIDDLE EAST & AFRICA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY SOFTWARE, 2018–2022 (USD MILLION) 141
TABLE 138 MIDDLE EAST & AFRICA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY SOFTWARE, 2023–2028 (USD MILLION) 141
TABLE 139 MIDDLE EAST & AFRICA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY STANDALONE SOFTWARE, 2018–2022 (USD MILLION) 142
TABLE 140 MIDDLE EAST & AFRICA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY STANDALONE SOFTWARE, 2023–2028 (USD MILLION) 142
TABLE 141 MIDDLE EAST & AFRICA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY INDUSTRY, 2018–2022 (USD MILLION) 142
TABLE 142 MIDDLE EAST & AFRICA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY INDUSTRY, 2023–2028 (USD MILLION) 143
TABLE 143 MIDDLE EAST & AFRICA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY COUNTRY, 2018–2022 (USD MILLION) 143
TABLE 144 MIDDLE EAST & AFRICA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 143
8.5.3 GCC COUNTRIES 144
TABLE 145 GCC COUNTRIES: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY OFFERING, 2018–2022 (USD MILLION) 144
TABLE 146 GCC COUNTRIES: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY OFFERING, 2023–2028 (USD MILLION) 144
TABLE 147 GCC COUNTRIES: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY SOFTWARE, 2018–2022 (USD MILLION) 144
TABLE 148 GCC COUNTRIES: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY SOFTWARE, 2023–2028 (USD MILLION) 145
TABLE 149 GCC COUNTRIES: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY STANDALONE SOFTWARE, 2018–2022 (USD MILLION) 145
TABLE 150 GCC COUNTRIES: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY STANDALONE SOFTWARE, 2023–2028 (USD MILLION) 145
TABLE 151 GCC COUNTRIES: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY INDUSTRY, 2018–2022 (USD MILLION) 146
TABLE 152 GCC COUNTRIES: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY INDUSTRY, 2023–2028 (USD MILLION) 146
TABLE 153 GCC COUNTRIES: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY COUNTRY, 2018–2022 (USD MILLION) 146
TABLE 154 GCC COUNTRIES: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 147
8.5.3.1 UAE 147
8.5.3.1.1 Technological advancements and growing economy to drive employee experience management in UAE 147
8.5.3.2 KSA 147
8.5.3.2.1 Growing population and expanding urban centers to drive market in KSA 147
8.5.3.3 Rest of GCC countries 148
8.5.4 SOUTH AFRICA 148
8.5.4.1 Prioritizing employee well-being & rising adoption of flexible work arrangements to drive market 148
8.5.5 REST OF MIDDLE EAST & AFRICA 148
8.6 LATIN AMERICA 148
8.6.1 LATIN AMERICA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET DRIVERS 149
8.6.2 LATIN AMERICA: RECESSION IMPACT 149
TABLE 155 LATIN AMERICA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY OFFERING, 2018–2022 (USD MILLION) 149
TABLE 156 LATIN AMERICA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY OFFERING, 2023–2028 (USD MILLION) 150
TABLE 157 LATIN AMERICA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY SOFTWARE, 2018–2022 (USD MILLION) 150
TABLE 158 LATIN AMERICA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY SOFTWARE, 2023–2028 (USD MILLION) 150
TABLE 159 LATIN AMERICA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY STANDALONE SOFTWARE, 2018–2022 (USD MILLION) 150
TABLE 160 LATIN AMERICA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY STANDALONE SOFTWARE, 2023–2028 (USD MILLION) 151
TABLE 161 LATIN AMERICA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY INDUSTRY, 2018–2022 (USD MILLION) 151
TABLE 162 LATIN AMERICA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY INDUSTRY, 2023–2028 (USD MILLION) 152
TABLE 163 LATIN AMERICA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY COUNTRY, 2018–2022 (USD MILLION) 152
TABLE 164 LATIN AMERICA: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 152
8.6.3 BRAZIL 153
8.6.3.1 Digital transformation in Brazil to drive market 153
TABLE 165 BRAZIL: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY OFFERING, 2018–2022 (USD MILLION) 153
TABLE 166 BRAZIL: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY OFFERING, 2023–2028 (USD MILLION) 153
TABLE 167 BRAZIL: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY SOFTWARE, 2018–2022 (USD MILLION) 153
TABLE 168 BRAZIL: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY SOFTWARE, 2023–2028 (USD MILLION) 154
TABLE 169 BRAZIL: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY STANDALONE SOFTWARE, 2018–2022 (USD MILLION) 154
TABLE 170 BRAZIL: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY STANDALONE SOFTWARE, 2023–2028 (USD MILLION) 154
TABLE 171 BRAZIL: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY INDUSTRY, 2018–2022 (USD MILLION) 155
TABLE 172 BRAZIL: EMPLOYEE EXPERIENCE MANAGEMENT MARKET, BY INDUSTRY, 2023–2028 (USD MILLION) 155
8.6.4 MEXICO 155
8.6.4.1 Mexico’s workforce and imperative of employee experience management to drive market growth 155
8.6.5 REST OF LATIN AMERICA 156
9 COMPETITIVE LANDSCAPE 157
9.1 INTRODUCTION 157
9.2 KEY PLAYER STRATEGIES/RIGHT TO WIN 157
TABLE 173 OVERVIEW OF STRATEGIES DEPLOYED BY KEY EMPLOYEE EXPERIENCE MANAGEMENT TECHNOLOGY VENDORS 157
9.3 REVENUE ANALYSIS 158
FIGURE 32 REVENUE ANALYSIS FOR KEY COMPANIES IN PAST 5 YEARS 158
9.4 MARKET SHARE ANALYSIS 158
FIGURE 33 SHARE OF LEADING COMPANIES IN EMPLOYEE EXPERIENCE MANAGEMENT MARKET 159
TABLE 174 EMPLOYEE EXPERIENCE MANAGEMENT MARKET: DEGREE OF COMPETITION 159
9.5 COMPANY EVALUATION MATRIX 160
9.5.1 STARS 160
9.5.2 EMERGING LEADERS 160
9.5.3 PERVASIVE PLAYERS 160
9.5.4 PARTICIPANTS 160
FIGURE 34 EMPLOYEE EXPERIENCE MANAGEMENT MARKET: COMPANY EVALUATION MATRIX, 2022 161
9.5.5 EMPLOYEE EXPERIENCE MANAGEMENT MARKET: COMPANY FOOTPRINT 161
TABLE 175 COMPANY FOOTPRINT FO KEY PLYERS 161
TABLE 176 OFFERING FOOTPRINT 162
TABLE 177 INDUSTRY FOOTPRINT 163
TABLE 178 REGION FOOTPRINT 163
9.6 STARTUP/SME EVALUATION MATRIX, 2022 164
9.6.1 PROGRESSIVE COMPANIES 164
9.6.2 RESPONSIVE COMPANIES 164
9.6.3 DYNAMIC COMPANIES 164
9.6.4 STARTING BLOCKS 164
FIGURE 35 EMPLOYEE EXPERIENCE MANAGEMENT MARKET: STARTUP/SME EVALUATION MATRIX, 2022 165
9.6.5 COMPETITIVE BENCHMARKING 165
TABLE 179 EMPLOYEE EXPERIENCE MANAGEMENT MARKET: DETAILED LIST OF KEY STARTUPS/SMES 166
TABLE 180 EMPLOYEE EXPERIENCE MANAGEMENT MARKET: COMPETITIVE BENCHMARKING OF KEY STARTUPS/SMES 166
9.7 RANKING OF KEY MARKET PLAYERS IN EMPLOYEE EXPERIENCE MANAGEMENT MARKET, 2022 167
FIGURE 36 RANKING OF KEY EMPLOYEE EXPERIENCE MANAGEMENT VENDORS, 2022 167
9.8 COMPETITIVE SCENARIO 167
9.8.1 PRODUCT LAUNCHES 167
TABLE 181 EMPLOYEE EXPERIENCE MANAGEMENT MARKET: PRODUCT LAUNCHES, 2019–2022 167
9.8.2 DEALS 167
TABLE 182 EMPLOYEE EXPERIENCE MANAGEMENT MARKET: DEALS, 2020–2022 168
9.9 EMPLOYEE EXPERIENCE MANAGEMENT PRODUCT BENCHMARKING 170
9.9.1 PROMINENT EMPLOYEE EXPERIENCE MANAGEMENT SOLUTIONS 170
TABLE 183 COMPARATIVE ANALYSIS OF PROMINENT EMPLOYEE EXPERIENCE MANAGEMENT SOLUTIONS 170
9.9.1.1 Culture Amp Employee Experience Platform 171
9.9.1.2 Workleap Officevibe 171
9.9.1.3 Qualtrics Employee Experience 171
9.9.1.4 Workday Employee Experience 171
9.10 VALUATION AND FINANCIAL METRICS OF KEY EMPLOYEE EXPERIENCE MANAGEMENT VENDORS 171
FIGURE 37 VALUATION AND FINANCIAL METRICS OF KEY EMPLOYEE EXPERIENCE MANAGEMENT VENDORS 171

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Table of Contents

Summary

The employee experience management market is estimated to be USD 6.8 billion to USD 11.1 billion at a CAGR of 10.2% from 2023 to 2028. Giving employees authority and empowerment unleashes their hidden potential. It allows them to go beyond routine tasks and become experts in what they do. When people are free to make decisions and take ownership, they transform from just "doing" tasks to confident decision-makers. This increase in engagement and productivity makes the workplace a platform for innovation and excellence. Empowered employees are not just workers; they are invested partners who contribute to success through their initiative, making the workplace a better environment.
“By software, standalone software segment to contribute the largest market share in the employee experience management market during the forecast period.”
Standalone software for managing employee experience refers to a dedicated and independent software solution that specifically focuses on enhancing the overall employee experience within an organization. These software solutions are separate from broader Human Resources Management Software (HRMS) or Enterprise Resource Planning (ERP) suites. The standalone employee experience management software operates independently and aims to improve employee engagement, satisfaction, and well-being. These software solutions are designed to streamline and optimize processes, fostering a positive and engaging work environment. Standalone employee experience management software typically addresses critical elements such as communication, feedback, recognition, and collaboration, offering organizations the flexibility to tailor solutions to their specific needs.
"Asia Pacific will register the highest growth rate during the forecast period.”
The Asia Pacific region is set to undergo significant growth opportunities in the coming years, with countries like India, China, Australia, and New Zealand expected to experience high growth rates. Fueled by robust economies and a burgeoning young workforce, there is a heightened demand for skilled talent. In response, companies are strategically investing in employee experience management strategies to attract and retain top professionals. From the bustling metropolises of Tokyo and Shanghai to the dynamic tech hubs of Bangalore and Melbourne, the adoption of employee experience management is on the rise. Recognizing the pivotal role of employee experience management in this fiercely competitive market, companies are not only focusing on competitive compensation but also emphasizing career development opportunities and prioritizing employee well-being.

Breakdown of primaries

The study contains insights from various industry experts, from solution vendors to Tier 1 companies. The break-up of the primaries is as follows:

• By Company Type: Tier 1 – 25%, Tier 2 – 40%, and Tier 3 – 35%
• By Designation: C-level –45%, D-level – 35%, and Managers – 20%
• By Region: North America – 40%, Europe – 35%, Asia Pacific – 20%, ROW- 5%.
The major players in the employee experience management market are Qualtrics (US), SAP (Germany), Oracle (US), Microsoft (US), Workday (US), Zoom Video Communication (US), Culture AMP (Germany), Achievers (Canada), Workleap (Canada), SurveySparrow (US), 15Five (US), Awardco (US), Vantage Circle (US), Quantum Workplace (US), ClearCompany (US), Jostle (Canada), Kudos (Canada), Lattice (US), Bonusly (US), Motivosity (US), WorkTango (US), Blink (US), MO (UK), and Pixida (US). These players have adopted various growth strategies, such as partnerships, agreements and collaborations, new product launches, product enhancements, and acquisitions to expand their footprint in the employee experience management market.

Research Coverage
The market study covers the employee experience management market size across different segments. It aims to estimate the market size and the growth potential across different segments, including offering (software (integrated software and standalone software) and services), industries, and regions. The study includes an in-depth competitive analysis of the leading market players, their company profiles, key observations related to product and business offerings, recent developments, and market strategies.
Key Benefits of Buying the Report
The report will help the market leaders/new entrants with information on the closest approximations of the global employee experience management market's revenue numbers and subsegments. This report will help stakeholders understand the competitive landscape and gain more insights to position their businesses better and plan suitable go-to-market strategies. Moreover, the report will provide insights for stakeholders to understand the market's pulse and provide them with information on key market drivers, restraints, challenges, and opportunities.
The report provides insights on the following pointers:

Analysis of key drivers (escalating demand for real-time performance management, enhancing employee experience through seamless technology integration), restraints (budget constraints
, data privacy concerns), opportunities (reduced burnout and increased well-being,
talent attraction and retention) and challenges (remote workers pose unique hurdles for organizations and the quest to elevate employee productivity within the organizational framework) influencing the growth of the employee experience management market. Product Development/Innovation: Detailed insights on upcoming technologies, research and development activities, and new product and service launches in the employee experience management market. Market Development: Comprehensive information about lucrative markets – the report analyses the employee experience management market across various regions. Market Diversification: Exhaustive information about new products and services, untapped geographies, recent developments, and investments in the employee experience management market. Competitive Assessment: In-depth assessment of market shares, growth strategies, and service offerings of leading players like Qualtrics (US), SAP (Germany), Oracle (US), Microsoft (US), Workday (US), Zoom Video Communication (US), Culture AMP (Germany), Achievers (Canada), Workleap (Canada), SurveySparrow (US), 15Five (US), Awardco (US), Vantage Circle (US), Quantum Workplace (US), ClearCompany (US), Jostle (Canada), Kudos (Canada), Lattice (US), Bonusly (US), Motivosity (US), WorkTango (US), Blink (US), MO (UK), and Pixida (US).

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