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セルフサービス・テクノロジー市場。世界の産業動向、シェア、サイズ、成長、機会、および2021-2026年の予測Self-Service Technology Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2021-2026 The global self-service technology market grew at a CAGR of around 7% during 2015-2020. Self-service technology (SST) offers an interface through which users can obtain services without the direct ... もっと見る
サマリーThe global self-service technology market grew at a CAGR of around 7% during 2015-2020. Self-service technology (SST) offers an interface through which users can obtain services without the direct involvement of service firms. It provides direct assistance to users, reduces labor costs and improves business productivity. It is generally combined with user-friendly administrative tools to offer continuous digital support without hiring additional service agents. It can be utilized to scan an item in-store and withdraw cash at an automated teller machine (ATM). At present, the widespread adoption of information technology (IT) is expanding the usage of SST in mobile banking and online shopping applications.Global Self-Service Technology Market Trends and Drivers: The rising dependence on smartphones, increasing utilization of social media and the advent of the Internet of Things (IoT) are among the key factors bolstering the market growth. Moreover, as it is convenient and saves time, SST is finding applications in small and medium-sized enterprises (SMEs) to improve the overall consumer experience. Furthermore, with the burgeoning e-commerce sector, SST is gaining traction across fast-food restaurants to enable online food delivery. The escalating utilization of barcode scanners in the healthcare industry to manage medical records and medications of patients is also contributing to the market growth. Apart from this, the growing travel and tourism sector is expanding the application of SST in self-check-in machines at airports, parcel tracking, and booking accommodation and flights. Moreover, the increasing utilization of online banking services is anticipated to positively influence the adoption of SST in the banking, financial services and insurance (BFSI) sector worldwide. Looking forward, IMARC Group expects the global self service technology market to exhibit moderate growth during the next five years. Key Market Segmentation: IMARC Group provides an analysis of the key trends in each sub-segment of the global self service technology market, along with forecasts at the global, regional and country level from 2021-2026. Our report has categorized the market based on region, product and application. Breakup by Product: ATM Kiosks Vending Machines Breakup by Application: Retail QSR Banking Travel and Tourism Healthcare Others Breakup by Region: North America United States Canada Asia Pacific China Japan India South Korea Australia Indonesia Others Europe Germany France United Kingdom Italy Spain Russia Others Latin America Brazil Mexico Others Middle East and Africa Competitive Landscape: The competitive landscape of the industry has also been examined along with the profiles of the key players being AZKOYEN SA, Crane Co., Diebold Nixdorf Incorporated, Fujitsu Limited, GRGBanking, HESS Cash Systems GmbH, HYOSUNG TNS Inc. (Hyosung Corporation), KIOSK Information Systems Inc., NCR Corporation, and Toshiba Corporation. Key Questions Answered in This Report: How has the global self-service technology market performed so far and how will it perform in the coming years? What has been the impact of COVID-19 on the global self-service technology market? What are the key regional markets? What is the breakup of the market based on the product? What is the breakup of the market based on the application? What are the various stages in the value chain of the industry? What are the key driving factors and challenges in the industry? What is the structure of the global self-service technology market and who are the key players? What is the degree of competition in the industry? 目次1 Preface2 Scope and Methodology 2.1 Objectives of the Study 2.2 Stakeholders 2.3 Data Sources 2.3.1 Primary Sources 2.3.2 Secondary Sources 2.4 Market Estimation 2.4.1 Bottom-Up Approach 2.4.2 Top-Down Approach 2.5 Forecasting Methodology 3 Executive Summary 4 Introduction 4.1 Overview 4.2 Key Industry Trends 5 Global Self-Service Technology Market 5.1 Market Overview 5.2 Market Performance 5.3 Impact of COVID-19 5.4 Market Forecast 6 Market Breakup by Product 6.1 ATM 6.1.1 Market Trends 6.1.2 Market Forecast 6.2 Kiosks 6.2.1 Market Trends 6.2.2 Market Forecast 6.3 Vending Machines 6.3.1 Market Trends 6.3.2 Market Forecast 7 Market Breakup by Application 7.1 Retail 7.1.1 Market Trends 7.1.2 Market Forecast 7.2 QSR 7.2.1 Market Trends 7.2.2 Market Forecast 7.3 Banking 7.3.1 Market Trends 7.3.2 Market Forecast 7.4 Travel and Tourism 7.4.1 Market Trends 7.4.2 Market Forecast 7.5 Healthcare 7.5.1 Market Trends 7.5.2 Market Forecast 7.6 Others 7.6.1 Market Trends 7.6.2 Market Forecast 8 Market Breakup by Region 8.1 North America 8.1.1 United States 8.1.1.1 Market Trends 8.1.1.2 Market Forecast 8.1.2 Canada 8.1.2.1 Market Trends 8.1.2.2 Market Forecast 8.2 Asia Pacific 8.2.1 China 8.2.1.1 Market Trends 8.2.1.2 Market Forecast 8.2.2 Japan 8.2.2.1 Market Trends 8.2.2.2 Market Forecast 8.2.3 India 8.2.3.1 Market Trends 8.2.3.2 Market Forecast 8.2.4 South Korea 8.2.4.1 Market Trends 8.2.4.2 Market Forecast 8.2.5 Australia 8.2.5.1 Market Trends 8.2.5.2 Market Forecast 8.2.6 Indonesia 8.2.6.1 Market Trends 8.2.6.2 Market Forecast 8.2.7 Others 8.2.7.1 Market Trends 8.2.7.2 Market Forecast 8.3 Europe 8.3.1 Germany 8.3.1.1 Market Trends 8.3.1.2 Market Forecast 8.3.2 France 8.3.2.1 Market Trends 8.3.2.2 Market Forecast 8.3.3 United Kingdom 8.3.3.1 Market Trends 8.3.3.2 Market Forecast 8.3.4 Italy 8.3.4.1 Market Trends 8.3.4.2 Market Forecast 8.3.5 Spain 8.3.5.1 Market Trends 8.3.5.2 Market Forecast 8.3.6 Russia 8.3.6.1 Market Trends 8.3.6.2 Market Forecast 8.3.7 Others 8.3.7.1 Market Trends 8.3.7.2 Market Forecast 8.4 Latin America 8.4.1 Brazil 8.4.1.1 Market Trends 8.4.1.2 Market Forecast 8.4.2 Mexico 8.4.2.1 Market Trends 8.4.2.2 Market Forecast 8.4.3 Others 8.4.3.1 Market Trends 8.4.3.2 Market Forecast 8.5 Middle East and Africa 8.5.1 Market Trends 8.5.2 Market Forecast 9 SWOT Analysis 9.1 Overview 9.2 Strengths 9.3 Weaknesses 9.4 Opportunities 9.5 Threats 10 Value Chain Analysis 11 Porters Five Forces Analysis 11.1 Overview 11.2 Bargaining Power of Buyers 11.3 Bargaining Power of Suppliers 11.4 Degree of Competition 11.5 Threat of New Entrants 11.6 Threat of Substitutes 12 Price Analysis 13 Competitive Landscape 13.1 Market Structure 13.2 Key Players 13.3 Profiles of Key Players 13.3.1 AZKOYEN SA 13.3.1.1 Company Overview 13.3.1.2 Product Portfolio 13.3.1.3 Financials 13.3.2 Crane Co. 13.3.2.1 Company Overview 13.3.2.2 Product Portfolio 13.3.2.3 Financials 13.3.2.4 SWOT Analysis 13.3.3 Diebold Nixdorf Incorporated 13.3.3.1 Company Overview 13.3.3.2 Product Portfolio 13.3.3.3 Financials 13.3.3.4 SWOT Analysis 13.3.4 Fujitsu Limited 13.3.4.1 Company Overview 13.3.4.2 Product Portfolio 13.3.4.3 Financials 13.3.4.4 SWOT Analysis 13.3.5 GRGBanking 13.3.5.1 Company Overview 13.3.5.2 Product Portfolio 13.3.6 HESS Cash Systems GmbH 13.3.6.1 Company Overview 13.3.6.2 Product Portfolio 13.3.7 HYOSUNG TNS Inc. (Hyosung Corporation) 13.3.7.1 Company Overview 13.3.7.2 Product Portfolio 13.3.8 KIOSK Information Systems Inc. 13.3.8.1 Company Overview 13.3.8.2 Product Portfolio 13.3.8.3 Financials 13.3.9 NCR Corporation 13.3.9.1 Company Overview 13.3.9.2 Product Portfolio 13.3.9.3 Financials 13.3.10 Toshiba Corporation 13.3.10.1 Company Overview 13.3.10.2 Product Portfolio 13.3.10.3 Financials 13.3.10.4 SWOT Analysis
SummaryThe global self-service technology market grew at a CAGR of around 7% during 2015-2020. Self-service technology (SST) offers an interface through which users can obtain services without the direct involvement of service firms. It provides direct assistance to users, reduces labor costs and improves business productivity. It is generally combined with user-friendly administrative tools to offer continuous digital support without hiring additional service agents. It can be utilized to scan an item in-store and withdraw cash at an automated teller machine (ATM). At present, the widespread adoption of information technology (IT) is expanding the usage of SST in mobile banking and online shopping applications.Global Self-Service Technology Market Trends and Drivers: The rising dependence on smartphones, increasing utilization of social media and the advent of the Internet of Things (IoT) are among the key factors bolstering the market growth. Moreover, as it is convenient and saves time, SST is finding applications in small and medium-sized enterprises (SMEs) to improve the overall consumer experience. Furthermore, with the burgeoning e-commerce sector, SST is gaining traction across fast-food restaurants to enable online food delivery. The escalating utilization of barcode scanners in the healthcare industry to manage medical records and medications of patients is also contributing to the market growth. Apart from this, the growing travel and tourism sector is expanding the application of SST in self-check-in machines at airports, parcel tracking, and booking accommodation and flights. Moreover, the increasing utilization of online banking services is anticipated to positively influence the adoption of SST in the banking, financial services and insurance (BFSI) sector worldwide. Looking forward, IMARC Group expects the global self service technology market to exhibit moderate growth during the next five years. Key Market Segmentation: IMARC Group provides an analysis of the key trends in each sub-segment of the global self service technology market, along with forecasts at the global, regional and country level from 2021-2026. Our report has categorized the market based on region, product and application. Breakup by Product: ATM Kiosks Vending Machines Breakup by Application: Retail QSR Banking Travel and Tourism Healthcare Others Breakup by Region: North America United States Canada Asia Pacific China Japan India South Korea Australia Indonesia Others Europe Germany France United Kingdom Italy Spain Russia Others Latin America Brazil Mexico Others Middle East and Africa Competitive Landscape: The competitive landscape of the industry has also been examined along with the profiles of the key players being AZKOYEN SA, Crane Co., Diebold Nixdorf Incorporated, Fujitsu Limited, GRGBanking, HESS Cash Systems GmbH, HYOSUNG TNS Inc. (Hyosung Corporation), KIOSK Information Systems Inc., NCR Corporation, and Toshiba Corporation. Key Questions Answered in This Report: How has the global self-service technology market performed so far and how will it perform in the coming years? What has been the impact of COVID-19 on the global self-service technology market? What are the key regional markets? What is the breakup of the market based on the product? What is the breakup of the market based on the application? What are the various stages in the value chain of the industry? What are the key driving factors and challenges in the industry? What is the structure of the global self-service technology market and who are the key players? What is the degree of competition in the industry? Table of Contents1 Preface2 Scope and Methodology 2.1 Objectives of the Study 2.2 Stakeholders 2.3 Data Sources 2.3.1 Primary Sources 2.3.2 Secondary Sources 2.4 Market Estimation 2.4.1 Bottom-Up Approach 2.4.2 Top-Down Approach 2.5 Forecasting Methodology 3 Executive Summary 4 Introduction 4.1 Overview 4.2 Key Industry Trends 5 Global Self-Service Technology Market 5.1 Market Overview 5.2 Market Performance 5.3 Impact of COVID-19 5.4 Market Forecast 6 Market Breakup by Product 6.1 ATM 6.1.1 Market Trends 6.1.2 Market Forecast 6.2 Kiosks 6.2.1 Market Trends 6.2.2 Market Forecast 6.3 Vending Machines 6.3.1 Market Trends 6.3.2 Market Forecast 7 Market Breakup by Application 7.1 Retail 7.1.1 Market Trends 7.1.2 Market Forecast 7.2 QSR 7.2.1 Market Trends 7.2.2 Market Forecast 7.3 Banking 7.3.1 Market Trends 7.3.2 Market Forecast 7.4 Travel and Tourism 7.4.1 Market Trends 7.4.2 Market Forecast 7.5 Healthcare 7.5.1 Market Trends 7.5.2 Market Forecast 7.6 Others 7.6.1 Market Trends 7.6.2 Market Forecast 8 Market Breakup by Region 8.1 North America 8.1.1 United States 8.1.1.1 Market Trends 8.1.1.2 Market Forecast 8.1.2 Canada 8.1.2.1 Market Trends 8.1.2.2 Market Forecast 8.2 Asia Pacific 8.2.1 China 8.2.1.1 Market Trends 8.2.1.2 Market Forecast 8.2.2 Japan 8.2.2.1 Market Trends 8.2.2.2 Market Forecast 8.2.3 India 8.2.3.1 Market Trends 8.2.3.2 Market Forecast 8.2.4 South Korea 8.2.4.1 Market Trends 8.2.4.2 Market Forecast 8.2.5 Australia 8.2.5.1 Market Trends 8.2.5.2 Market Forecast 8.2.6 Indonesia 8.2.6.1 Market Trends 8.2.6.2 Market Forecast 8.2.7 Others 8.2.7.1 Market Trends 8.2.7.2 Market Forecast 8.3 Europe 8.3.1 Germany 8.3.1.1 Market Trends 8.3.1.2 Market Forecast 8.3.2 France 8.3.2.1 Market Trends 8.3.2.2 Market Forecast 8.3.3 United Kingdom 8.3.3.1 Market Trends 8.3.3.2 Market Forecast 8.3.4 Italy 8.3.4.1 Market Trends 8.3.4.2 Market Forecast 8.3.5 Spain 8.3.5.1 Market Trends 8.3.5.2 Market Forecast 8.3.6 Russia 8.3.6.1 Market Trends 8.3.6.2 Market Forecast 8.3.7 Others 8.3.7.1 Market Trends 8.3.7.2 Market Forecast 8.4 Latin America 8.4.1 Brazil 8.4.1.1 Market Trends 8.4.1.2 Market Forecast 8.4.2 Mexico 8.4.2.1 Market Trends 8.4.2.2 Market Forecast 8.4.3 Others 8.4.3.1 Market Trends 8.4.3.2 Market Forecast 8.5 Middle East and Africa 8.5.1 Market Trends 8.5.2 Market Forecast 9 SWOT Analysis 9.1 Overview 9.2 Strengths 9.3 Weaknesses 9.4 Opportunities 9.5 Threats 10 Value Chain Analysis 11 Porters Five Forces Analysis 11.1 Overview 11.2 Bargaining Power of Buyers 11.3 Bargaining Power of Suppliers 11.4 Degree of Competition 11.5 Threat of New Entrants 11.6 Threat of Substitutes 12 Price Analysis 13 Competitive Landscape 13.1 Market Structure 13.2 Key Players 13.3 Profiles of Key Players 13.3.1 AZKOYEN SA 13.3.1.1 Company Overview 13.3.1.2 Product Portfolio 13.3.1.3 Financials 13.3.2 Crane Co. 13.3.2.1 Company Overview 13.3.2.2 Product Portfolio 13.3.2.3 Financials 13.3.2.4 SWOT Analysis 13.3.3 Diebold Nixdorf Incorporated 13.3.3.1 Company Overview 13.3.3.2 Product Portfolio 13.3.3.3 Financials 13.3.3.4 SWOT Analysis 13.3.4 Fujitsu Limited 13.3.4.1 Company Overview 13.3.4.2 Product Portfolio 13.3.4.3 Financials 13.3.4.4 SWOT Analysis 13.3.5 GRGBanking 13.3.5.1 Company Overview 13.3.5.2 Product Portfolio 13.3.6 HESS Cash Systems GmbH 13.3.6.1 Company Overview 13.3.6.2 Product Portfolio 13.3.7 HYOSUNG TNS Inc. (Hyosung Corporation) 13.3.7.1 Company Overview 13.3.7.2 Product Portfolio 13.3.8 KIOSK Information Systems Inc. 13.3.8.1 Company Overview 13.3.8.2 Product Portfolio 13.3.8.3 Financials 13.3.9 NCR Corporation 13.3.9.1 Company Overview 13.3.9.2 Product Portfolio 13.3.9.3 Financials 13.3.10 Toshiba Corporation 13.3.10.1 Company Overview 13.3.10.2 Product Portfolio 13.3.10.3 Financials 13.3.10.4 SWOT Analysis
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