世界各国のリアルタイムなデータ・インテリジェンスで皆様をお手伝い

システムインテグレーションサービス市場：サービスタイプ別（インフラストラクチャーインテグレーションサービス、エンタープライズアプリケーションインテグレーションサービス、コンサルティングサービス）、業種別（BFSI、政府・防衛、ヘルスケア）、地域別 - 2028年までの世界予測


System Integration Services Market by Service Type (Infrastructure Integration Services, Enterprise Application Integration Services, and Consulting Services), Vertical (BFSI, Government & Defense, and Healthcare) and Region - Global Forecast to 2028

世界のシステムインテグレーション・サービス市場は、2023年の4,830億ドルから2028年には6,656億ドルに成長し、予測期間中の年間平均成長率（CAGR）は6.6%になると予測されている。企業はオンプレミスのソリュー... もっと見る

　

　

出版社 出版年月 電子版価格 ページ数 図表数 言語
MarketsandMarkets
マーケッツアンドマーケッツ 		2023年9月11日 US$4,950
シングルユーザライセンス
ライセンス・価格情報
注文方法はこちら 		287 273 英語

日本語のページは自動翻訳を利用し作成しています。


　

サマリー

世界のシステムインテグレーション・サービス市場は、2023年の4,830億ドルから2028年には6,656億ドルに成長し、予測期間中の年間平均成長率（CAGR）は6.6%になると予測されている。企業はオンプレミスのソリューションから、モバイルアクセシビリティやその他の直感的なサービスを提供するクラウドベースのシステム統合サービスへと徐々にシフトしている。このモデルの手頃な価格は、あらゆる規模の企業を対象とすることで、特定のデータベース要件に対応している。これらのサービスは通常、低コストのオプションと迅速なサービス展開を提供する。
「予測期間中、コンサルティング・サービス分野は大きな成長を遂げる。
エンドユーザーは、ITインフラストラクチャのニーズ、特にシステム統合において、コンサルティングサービスを求めることが多い。コンサルティング会社や専門家は、ITシステム、アプリケーション、テクノロジーを統合することで、まとまりのある効率的なエコシステムを構築しようとする組織に、専門的な専門知識とガイダンスを提供する。これらのコンサルティングサービスは、組織が複雑なシステム統合プロジェクトを効果的に計画、設計、実装、管理できるように支援する。コンサルタントは、利害関係者と緊密に連携し、ビジネス目標、既存のITインフラ、アプリケーション環境、統合ニーズを理解します。コンサルタントは、組織固有の要件、予算、将来の成長計画に基づいて、適切な統合ツール、ミドルウェア、API、その他の技術を選択する支援を行う。コンサルティングサービス分野は、中東や中南米などの発展途上地域で導入が急増し、最も高い成長率を示すと予測されている。システム統合コンサルティング・サービスは、組織が多様なITシステムの統合に伴う複雑さや課題を克服する上で、重要な役割を果たしている。この市場における重要なコンサルティング・サービス・プロバイダーには、アクセンチュア、インフォシス、デロイト、シスコ、HCLTech、IBM、HPEなどがある。
「予測期間中、BFSI業界が最大の市場シェアを占める
銀行・保険業界はデジタル革命の瀬戸際にある。銀行・保険業界はデジタル革命の瀬戸際にある。このような課題には、満足のいく顧客サービスの提供、業務効率の改善、コスト削減、規制への対応などが含まれる。コンサルティング・サービスは、保険ソフトウェア・ソリューションが、強固なセキュリティ、効率的なオペレーション、優れた顧客サービス、ROIの向上をどのように実現できるかを顧客に理解してもらうことができる。BFSI部門は規制が厳しく、データ主導の意思決定のために顧客データに依存しています。データのセキュリティを確保するために、アクセス権管理、認証設定、データ漏洩防止が採用されている。統合されたITサービスにより、データが悪用されることはない。銀行はプライベート・クラウド上でlaaSやPaaSモデルを利用し、カード、資産管理、投資管理などのサービス向けに、デジタルID、行動バイオメトリクス、プッシュ通知、電子財布、QR決済などの機能を提供できる。
「アジア太平洋地域のシステム・インテグレーション・サービス市場が予測期間中に最も高いCAGRで成長する
アジア太平洋地域には、中国、日本、インドなど、世界で最も急成長している経済がある。これらの経済圏では企業数が急増しており、システム・インテグレーション・サービスへの需要が高まっている。アジア太平洋電気通信共同体は、ICTと電気通信設備を手ごろな価格で人々に提供し、生産性の向上、効率性の向上、域内諸国におけるデジタルデバイドの解消に関連する問題に取り組む国際組織である。5Gインフラや5Gネットワークの成長は、同地域におけるクラウドサービスやシステム統合の採用を後押しするとみられる。GSMAによると、2025年までに地域全体で4億の5G接続が行われるという。5Gインフラの能力は、クラウドサービス、AI、IoT、ビッグデータ、エッジコンピューティングなどの次世代サービスをサポートすることである。アジア太平洋地域は多様な経済と産業を包含しており、テクノロジー導入の増加がシステムインテグレーション・サービス分野の拡大を牽引している。
アジア太平洋地域の国々は、競争力を強化し業務効率を向上させるため、デジタルトランスフォーメーションを積極的に取り入れている。新しいデジタル技術と既存システムをシームレスに統合するシステム・インテグレーション・サービスの需要は高い。データ・セキュリティとプライバシーに対する懸念が高まる中、企業は強固なサイバーセキュリティ対策を導入し、データ保護規制へのコンプライアンスを確保するため、システム・インテグレーターの支援を求めている。
さらに、当チームは、システムインテグレーションサービス市場で事業を展開する様々な著名企業や組織の最高経営責任者（CEO）、最高マーケティング責任者（CMO）、最高執行責任者（COO）、最高技術責任者（CTO）、副社長（VP）、常務取締役（MD）、ドメイン責任者、技術・イノベーション責任者、関連する主要幹部との詳細なインタビューを実施した。
 企業別 - ティア1-20%、ティア2-34%、ティア3-46
 職位別 - Cレベル経営幹部-35%、取締役-25%、その他-40
 地域別 - 北米-62%、欧州-11%、アジア太平洋地域-22%、その他の地域-5
システム・インテグレーション・サービスのベンダーには、アクセンチュア（アイルランド）、キャップジェミニ（フランス）、シスコ（米国）、HCLTech（インド）、HPE（米国）、IBM（米国）、オラクル（米国）、インフォシス（インド）、アトス（フランス）、マイクロソフト（米国）、デロイト（英国）、TCS（インド）、ウィプロ（インド）、コグニザント（米国）などが含まれる、DXC Technology（米国）、Dell（米国）、富士通（日本）、Aspire Systems（インド）、CGI（カナダ）、Itransition（米国）、Celigo（米国）、3Insys（米国）、Work Horse Integrations（米国）、DocInfusion（インド）、Flowgear（南アフリカ）、Jitterbit（米国）、SnapLogic（米国）、Tray.io（米国）、Workato（米国）である。この調査には、システムインテグレーションサービス市場におけるこれらの主要企業の会社概要、最近の動向、主要市場戦略などの詳細な競合分析が含まれています。
調査対象範囲
本調査は、二次情報源、一次情報源、関係者インタビュー、調査から得られたインプット、洞察、トレンド、出来事を対象としている。二次情報源には、D&B Hoovers、Bloomberg、Factiva、CoinDeskなどのデータベースやリポジトリからの情報が含まれる。私たちは、最高経営責任者（CEO）、最高技術責任者（CTO）、最高執行責任者（COO）、IT担当副社長（VP）、マネージング・ディレクター（MD）などを務めるサプライサイドの業界専門家から入手した一次データを取り寄せました。重要な主要回答者には、アクセンチュア、シスコ、HCLTechなどがいます。また、一次面接では、いくつかの新興企業にも接触しました。さらに、いくつかの政府機関、公的情報源、ウェビナーやセミナーの記録、ジャーナル、カンファレンス、イベントから情報や統計データ、過去のデータを収集しました。
このレポートを購入する理由

本レポートは、システムインテグレーションサービス市場全体とサブセグメントの収益数の最も近い概算に関する情報を提供し、市場リーダー/新規参入者に役立ちます。本レポートは、利害関係者が競争状況を理解し、より良いビジネスの位置付けと適切な市場参入戦略を計画するためのより多くの洞察を得るのに役立ちます。また、本レポートは、関係者が市場の脈動を理解し、主要な市場促進要因、阻害要因、課題、機会に関する情報を提供するのに役立ちます。本レポートでは、市場における企業プロフィールを含む重要なセクションを設けており、製品ポートフォリオの提供や事業戦略などの観点からベンダーを徹底的に評価しています。これにより、市場における主要プレイヤーの現在の地位や、パートナーシップ、契約、提携、M&A、合弁事業、新製品やサービスの発売、事業拡大などの進行中の開発について全体的な見解が得られます。この評価は、主要ベンダーがどのようにサービスの差別化を達成しているかを理解するのに役立ち、バイヤーは、既存のサービスと、この市場で新たに開発されたソリューションに対応するために必要な新しいサービスのニーズギャップ分析を理解することができます。本レポートは、バイヤーがこれらのサービスにおけるバイヤーの発展の主要な成長ドライバーとなっている重要な利点や推進要因を理解するのに役立ちます。

本レポートは、以下のポイントに関する洞察を提供する。
- システムインテグレーションサービス市場の成長に影響を与える主な促進要因（堅牢なITインフラへの需要の高まり、インターネットやIoTの拡大の増加）、阻害要因（規制の増加、プライバシーへの懸念）、機会（AI/MLの実装）、課題（スキルや専門知識の不足、統合の問題）の分析
- 製品開発/イノベーション：システムインテグレーションサービス市場における今後の技術、研究開発活動、新製品・新サービスの発売に関する詳細な洞察
- 市場開発：有利な市場に関する包括的な情報 - 当レポートでは、さまざまな地域のシステムインテグレーションサービス市場を分析しています。
- 市場の多様化：システムインテグレーションサービス市場における新製品＆サービス、未開拓の地域、最近の開発、投資に関する詳細情報
- 競合評価：アクセンチュア（アイルランド）、キャップジェミニ（フランス）、シスコ（米国）、HCLTech（インド）、HPE（米国）、IBM（米国）、オラクル（米国）、インフォシス（インド）、アトス（フランス）、マイクロソフト（米国）、デロイト（英国）など、主要企業の市場シェア、成長戦略、サービス内容を詳細に評価、TCS（インド）、Wipro（インド）、Cognizant（米国）、DXC Technology（米国）、Dell（米国）、富士通（日本）、Aspire Systems（インド）、CGI（カナダ）、Itransition（米国）、Celigo（米国）、3Insys（米国）、Work Horse Integrations（米国）、DocInfusion（インド）、Flowgear（南アフリカ）、Jitterbit（米国）、SnapLogic（米国）、Tray.io（米国）、Workato（米国）である。本レポートはまた、関係者がこれらの市場プレーヤーの競合分析を理解するのにも役立つ。

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目次

1 INTRODUCTION 38
1.1 STUDY OBJECTIVES 38
1.2 MARKET DEFINITION 38
1.2.1 INCLUSIONS & EXCLUSIONS 39
1.3 MARKET SCOPE 40
1.3.1 MARKET SEGMENTATION 40
1.3.2 REGIONS COVERED 40
1.4 YEARS CONSIDERED 41
1.5 CURRENCY CONSIDERED 41
TABLE 1 USD EXCHANGE RATES, 2017–2022 41
1.6 STAKEHOLDERS 42
2 RESEARCH METHODOLOGY 43
2.1 RESEARCH DATA 43
FIGURE 1 SYSTEM INTEGRATION SERVICES MARKET: RESEARCH DESIGN 44
2.1.1 SECONDARY DATA 44
2.1.1.1 Key data from secondary sources 45
2.1.2 PRIMARY DATA 46
2.1.2.1 Breakup of primary profiles 46
2.1.2.2 Key industry insights 47
2.2 DATA TRIANGULATION 48
FIGURE 2 SYSTEM INTEGRATION SERVICES MARKET: DATA TRIANGULATION 48
2.3 MARKET SIZE ESTIMATION 49
2.3.1 BOTTOM-UP APPROACH 49
FIGURE 3 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH 50
2.3.2 TOP-DOWN APPROACH 50
FIGURE 4 MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH 50
FIGURE 5 SYSTEM INTEGRATION SERVICES MARKET: RESEARCH FLOW 51
2.3.3 MARKET ESTIMATION APPROACHES 51
FIGURE 6 MARKET SIZE ESTIMATION METHODOLOGY – SUPPLY-SIDE APPROACH: ILLUSTRATION OF VENDOR REVENUE ESTIMATION 51
FIGURE 7 MARKET SIZE ESTIMATION METHODOLOGY: SUPPLY-SIDE ANALYSIS 52
FIGURE 8 MARKET SIZE ESTIMATION METHODOLOGY – DEMAND-SIDE APPROACH: REVENUE GENERATED FROM DIFFERENT VERTICALS 52
2.4 MARKET FORECAST: FACTOR IMPACT ANALYSIS 53
TABLE 2 FACTOR ANALYSIS 53
2.5 RECESSION IMPACT AND RESEARCH ASSUMPTIONS 54
2.5.1 RECESSION IMPACT 54
2.5.2 RESEARCH ASSUMPTIONS 55
2.6 LIMITATIONS AND RISK ASSESSMENT 57
3 EXECUTIVE SUMMARY 58
TABLE 3 SYSTEM INTEGRATION SERVICES MARKET SIZE AND GROWTH, 2017–2022 (USD MILLION, Y-O-Y %) 58
TABLE 4 SYSTEM INTEGRATION SERVICES MARKET SIZE AND GROWTH, 2023–2028 (USD MILLION, Y-O-Y %) 59
FIGURE 9 GLOBAL SYSTEM INTEGRATION SERVICES MARKET TO WITNESS SIGNIFICANT GROWTH 59
3.1 OVERVIEW OF RECESSION IMPACT 60
FIGURE 10 NORTH AMERICA TO ACCOUNT FOR LARGEST SHARE IN 2023 60
FIGURE 11 FASTEST-GROWING SEGMENTS OF SYSTEM INTEGRATION SERVICES MARKET 61
4 PREMIUM INSIGHTS 62
4.1 OPPORTUNITIES FOR COMPANIES IN SYSTEM INTEGRATION SERVICES MARKET 62
FIGURE 12 DEMAND FOR AUTOMATION AND STREAMLINING OF BUSINESS TO DRIVE GROWTH OF SYSTEM INTEGRATION SERVICES MARKET 62
4.2 SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023 VS. 2028 62
FIGURE 13 INFRASTRUCTURE INTEGRATION SERVICES SEGMENT TO HOLD LARGEST MARKET SHARE IN 2023 62
4.3 SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023 VS. 2028 63
FIGURE 14 BFSI VERTICAL TO HOLD LARGEST MARKET SHARE IN 2023 63
4.4 SYSTEM INTEGRATION SERVICES MARKET: REGIONAL SCENARIO, 2023–2028 63
FIGURE 15 ASIA PACIFIC TO EMERGE AS BEST MARKET FOR INVESTMENTS IN NEXT FIVE YEARS 63
5 MARKET OVERVIEW 64
5.1 INTRODUCTION 64
5.2 MARKET DYNAMICS 64
FIGURE 16 SYSTEM INTEGRATION SERVICES MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES 65
5.2.1 DRIVERS 65
5.2.1.1 Rising demand for robust and efficient IT infrastructure 65
5.2.1.2 Increasing internet ubiquity and IoT expansion 66
5.2.1.3 Demand for tailor-made system integration services 66
5.2.1.4 Cost and risk reduction 66
5.2.2 RESTRAINTS 66
5.2.2.1 Increase in regulations and compliances 66
5.2.2.2 Concerns associated with privacy and data security 67
5.2.3 OPPORTUNITIES 67
5.2.3.1 Implementation of AI and ML in system integration 67
FIGURE 17 GLOBAL AI ADOPTION RATES, BY KEY COUNTRY/REGION, 2022 68
5.2.3.2 Increase in dependency of SMEs on system integration services 68
5.2.3.3 Growing demand for system integrators 68
5.2.4 CHALLENGES 69
5.2.4.1 Lack of technical knowledge and expertise 69
5.2.4.2 Integration issues of legacy infrastructure and complex & diverse IT networks 69
5.3 CASE STUDY ANALYSIS 69
5.3.1 CASE STUDY 1: DIR MANAGED STATE’S CENTRALIZED IT INFRASTRUCTURE, INCLUDING DATA CENTER, NETWORKING, WEB SERVICES, AND SECURITY 69
5.3.2 CASE STUDY 2: BY APPLYING SAP CONNECTOR AND MANY MORE SOLUTIONS, LICENSING COST WAS DECREASED 70
5.3.3 CASE STUDY 3: “GUIDED TOURS” WERE DEVELOPED TO MAKE EASY TRANSITION FOR END USERS TO SERVICENOW PLATFORM 71
5.3.4 CASE STUDY 4: ATOS DESIGNED FULLY INTEGRATED SAP SOLUTION FOR CLUB 71
5.3.5 CASE STUDY 5: TWO OPERATIONS OPERATED WITH MORE EFFICIENCY DUE TO HMLR’S INTEGRATION OF ITS HCM AND PAYROLL PLATFORMS 72
5.4 ECOSYSTEM 73
FIGURE 18 SYSTEM INTEGRATION SERVICES MARKET: ECOSYSTEM 73
TABLE 5 SYSTEM INTEGRATION SERVICES MARKET: COMPANIES AND THEIR ROLE IN ECOSYSTEM 74
5.5 VALUE CHAIN ANALYSIS 75
FIGURE 19 SYSTEM INTEGRATION SERVICES MARKET: VALUE CHAIN 75
5.6 TECHNOLOGICAL ANALYSIS 77
5.6.1 ARTIFICIAL INTELLIGENCE AND MACHINE LEARNING 77
5.6.2 BIG DATA 77
5.6.3 INTERNET OF THINGS 78
5.6.4 CLOUD 78
5.7 PATENT ANALYSIS 79
FIGURE 20 NUMBER OF PATENT DOCUMENTS PUBLISHED DURING 2012–2022 79
FIGURE 21 TOP FIVE PATENT OWNERS (GLOBAL) 79
TABLE 6 TOP 10 PATENT APPLICANTS 80
5.8 PRICING ANALYSIS 80
TABLE 7 PRICING ANALYSIS OF SYSTEM INTEGRATION SERVICES 81
5.8.1 AVERAGE SELLING PRICE TREND 81
5.9 PORTER’S FIVE FORCES ANALYSIS 82
FIGURE 22 SYSTEM INTEGRATION SERVICES MARKET: PORTER’S FIVE FORCES ANALYSIS 83
TABLE 8 SYSTEM INTEGRATION SERVICES MARKET: PORTER’S FIVE FORCES ANALYSIS 83
5.9.1 THREAT OF NEW ENTRANTS 84
5.9.2 THREAT OF SUBSTITUTES 84
5.9.3 BARGAINING POWER OF SUPPLIERS 84
5.9.4 BARGAINING POWER OF BUYERS 84
5.9.5 INTENSITY OF COMPETITIVE RIVALRY 84
5.10 KEY STAKEHOLDERS AND BUYING CRITERIA 85
5.10.1 KEY STAKEHOLDERS IN BUYING PROCESS 85
FIGURE 23 INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR TOP THREE END USERS 85
TABLE 9 INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR TOP THREE END USERS 85
5.10.2 BUYING CRITERIA 86
FIGURE 24 KEY BUYING CRITERIA FOR TOP THREE END USERS 86
TABLE 10 KEY BUYING CRITERIA FOR TOP THREE END USERS 86
5.11 REGULATORY LANDSCAPE 87
5.11.1 REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 87
5.11.2 NORTH AMERICA 87
5.11.3 EUROPE 88
5.11.4 ASIA PACIFIC 88
5.11.5 MIDDLE EAST & AFRICA 89
5.11.6 LATIN AMERICA 89
5.11.7 REGULATORY IMPLICATIONS AND INDUSTRY STANDARDS 90
5.11.8 GENERAL DATA PROTECTION REGULATION 90
5.11.9 SEC RULE 17A-4 90
5.11.10 ISO/IEC 27001 90
5.11.11 SYSTEM AND ORGANIZATION CONTROLS 2 TYPE II COMPLIANCE 90
5.11.12 FINANCIAL INDUSTRY REGULATORY AUTHORITY 90
5.11.13 FREEDOM OF INFORMATION ACT 91
5.11.14 HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT 91
5.12 TRENDS/DISRUPTIONS IMPACTING BUYERS 91
FIGURE 25 SYSTEM INTEGRATION SERVICES MARKET: TRENDS/DISRUPTIONS IMPACTING BUYERS 91
5.13 KEY CONFERENCES AND EVENTS IN 2023 93
TABLE 11 SYSTEM INTEGRATION SERVICES MARKET: DETAILED LIST OF CONFERENCES AND EVENTS 93
5.14 SYSTEM INTEGRATION SERVICES MARKET: BUSINESS MODEL ANALYSIS 94
FIGURE 26 SYSTEM INTEGRATION SERVICES MARKET: BUSINESS MODELS 94
5.14.1 SUBSCRIPTION-BASED BUSINESS MODEL 94
5.14.2 PROJECT-BASED BUSINESS MODEL 95
5.14.3 VALUE-BASED BUSINESS MODEL 95
5.15 IMPACT OF GENERATIVE AI: SYSTEM INTEGRATION SERVICES MARKET 96
5.15.1 PROFESSIONAL SERVICES: GENERATIVE AI 96
5.15.2 SYSTEM INTEGRATION SERVICES: GENERATIVE AI 96
5.15.3 OPPORTUNITIES 96
5.15.3.1 Increasing demand for automated data generation 97
5.15.3.2 Automatic code generation 97
5.15.3.3 Low-code/No-code development 97
5.15.3.4 Security product integration 97
5.15.3.5 Predictive integration 97
5.15.3.6 Demand for efficient prototyping and testing 98
5.15.3.7 Real-time adaptability and self-healing 98
5.15.3.8 Generative AI consulting 98
5.15.4 CHALLENGES 98
5.15.4.1 Lack of expertise and training 98
5.15.4.2 Privacy and security concerns 98
5.15.4.3 Legal issues 98
5.15.4.4 Dependency on training data 98
6 SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE 99
6.1 INTRODUCTION 100
FIGURE 27 INFRASTRUCTURE INTEGRATION SERVICES SEGMENT TO HOLD LARGEST MARKET SIZE DURING FORECAST PERIOD 100
TABLE 12 SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2017–2022 (USD MILLION) 100
TABLE 13 SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 101
6.2 INFRASTRUCTURE INTEGRATION SERVICES 101
6.2.1 INFRASTRUCTURE INTEGRATION SERVICES TO ENSURE THAT ORGANIZATIONS’ IT RESOURCES WORK SEAMLESSLY 101
6.2.2 INFRASTRUCTURE INTEGRATION SERVICES: SYSTEM INTEGRATION SERVICES MARKET DRIVERS 102
TABLE 14 INFRASTRUCTURE INTEGRATION SERVICES: SYSTEM INTEGRATION SERVICES MARKET, BY REGION, 2017–2022 (USD MILLION) 102
TABLE 15 INFRASTRUCTURE INTEGRATION SERVICES: SYSTEM INTEGRATION SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 102
6.3 ENTERPRISE APPLICATION INTEGRATION SERVICES 103
6.3.1 NEED FOR COHESIVE COMMUNICATION AND COLLABORATION BETWEEN SOFTWARE APPLICATIONS TO DRIVE SEGMENT 103
6.3.2 ENTERPRISE APPLICATION INTEGRATION SERVICES: SYSTEM INTEGRATION SERVICES MARKET DRIVERS 103
TABLE 16 ENTERPRISE APPLICATION INTEGRATION SERVICES: SYSTEM INTEGRATION SERVICES MARKET, BY REGION, 2017–2022 (USD MILLION) 104
TABLE 17 ENTERPRISE APPLICATION INTEGRATION SERVICES: SYSTEM INTEGRATION SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 104
6.4 CONSULTING SERVICES 104
6.4.1 ORGANIZATIONS SEEK EXPERT GUIDANCE AND SUPPORT TO INTEGRATE IT SYSTEMS AND APPLICATIONS 104
6.4.2 CONSULTING SERVICES: SYSTEM INTEGRATION SERVICES MARKET DRIVERS 105
TABLE 18 CONSULTING SERVICES: SYSTEM INTEGRATION SERVICES MARKET, BY REGION, 2017–2022 (USD MILLION) 105
TABLE 19 CONSULTING SERVICES: SYSTEM INTEGRATION SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 105
7 SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL 106
7.1 INTRODUCTION 107
FIGURE 28 BFSI VERTICAL TO HOLD LARGEST MARKET SIZE DURING FORECAST PERIOD 107
TABLE 20 SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2017–2022 (USD MILLION) 107
TABLE 21 SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 108
7.2 BANKING, FINANCIAL SERVICES, AND INSURANCE (BFSI) 108
7.2.1 RISING NEED FOR DIGITAL TRANSFORMATION AND IMPROVED CUSTOMER EXPERIENCE TO DRIVE GROWTH OF BFSI SEGMENT 108
7.2.2 BFSI: SYSTEM INTEGRATION SERVICES MARKET DRIVERS 109
TABLE 22 BFSI: SYSTEM INTEGRATION SERVICES MARKET, BY REGION, 2017–2022 (USD MILLION) 109
TABLE 23 BFSI: SYSTEM INTEGRATION SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 110
7.3 RETAIL & ECOMMERCE 110
7.3.1 RISING USE OF TECHNOLOGY IN RETAIL AND ECOMMERCE TO ADDRESS MARKET VOLATILITY 110
7.3.2 RETAIL & ECOMMERCE: SYSTEM INTEGRATION SERVICES MARKET DRIVERS 110
TABLE 24 RETAIL & ECOMMERCE: SYSTEM INTEGRATION SERVICES MARKET, BY REGION, 2017–2022 (USD MILLION) 111
TABLE 25 RETAIL & ECOMMERCE: SYSTEM INTEGRATION SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 111
7.4 IT & TELECOMMUNICATIONS 111
7.4.1 GROWING TRENDS IN MOBILE DATA CONSUMPTION AND INCREASED USAGE OF SMARTPHONES AND TABLETS WORLDWIDE TO DRIVE MARKET 111
7.4.2 IT & TELECOMMUNICATIONS: SYSTEM INTEGRATION SERVICES MARKET DRIVERS 112
TABLE 26 IT & TELECOMMUNICATIONS: SYSTEM INTEGRATION SERVICES MARKET, BY REGION, 2017–2022 (USD MILLION) 112
TABLE 27 IT & TELECOMMUNICATIONS: SYSTEM INTEGRATION SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 113
7.5 GOVERNMENT & DEFENSE 113
7.5.1 RISING DEMAND FOR TRANSFORMATION OF GOVERNMENT INFRASTRUCTURE TO DRIVE MARKET GROWTH 113
7.5.2 GOVERNMENT & DEFENSE: SYSTEM INTEGRATION SERVICES MARKET DRIVERS 113
TABLE 28 GOVERNMENT & DEFENSE: SYSTEM INTEGRATION SERVICES MARKET, BY REGION, 2017–2022 (USD MILLION) 114
TABLE 29 GOVERNMENT & DEFENSE: SYSTEM INTEGRATION SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 114
7.6 HEALTHCARE 115
7.6.1 DEMAND FOR MANAGING MEDICATIONS AND SUPPLIES, ENGAGING PATIENTS, AND HOSTING WEBSITES TO DRIVE MARKET GROWTH 115
7.6.2 HEALTHCARE: SYSTEM INTEGRATION SERVICES MARKET DRIVERS 115
TABLE 30 HEALTHCARE: SYSTEM INTEGRATION SERVICES MARKET, BY REGION, 2017–2022 (USD MILLION) 116
TABLE 31 HEALTHCARE: SYSTEM INTEGRATION SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 116
7.7 MANUFACTURING 116
7.7.1 DEMAND FOR CONNECTING AND COORDINATING VARIOUS MANUFACTURING SYSTEMS, PROCESSES, TECHNOLOGIES, AND DATA SOURCES TO OPTIMIZE PRODUCTION 116
7.7.2 MANUFACTURING: SYSTEM INTEGRATION SERVICES MARKET DRIVERS 117
TABLE 32 MANUFACTURING: SYSTEM INTEGRATION SERVICES MARKET, BY REGION, 2017–2022 (USD MILLION) 117
TABLE 33 MANUFACTURING: SYSTEM INTEGRATION SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 118
7.8 OTHER VERTICALS 118
7.8.1 OTHER VERTICALS: SYSTEM INTEGRATION SERVICES MARKET DRIVERS 118
TABLE 34 OTHER VERTICALS: SYSTEM INTEGRATION SERVICES MARKET, BY REGION, 2017–2022 (USD MILLION) 119
TABLE 35 OTHER VERTICALS: SYSTEM INTEGRATION SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 119
8 SYSTEM INTEGRATION SERVICES MARKET, BY REGION 120
8.1 INTRODUCTION 121
FIGURE 29 NORTH AMERICA TO ACCOUNT FOR LARGEST MARKET SHARE DURING FORECAST PERIOD 121
TABLE 36 SYSTEM INTEGRATION SERVICES MARKET, BY REGION, 2017–2022 (USD MILLION) 121
TABLE 37 SYSTEM INTEGRATION SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 122
8.2 NORTH AMERICA 122
8.2.1 NORTH AMERICA: SYSTEM INTEGRATION SERVICES MARKET DRIVERS 122
8.2.2 NORTH AMERICA: RECESSION IMPACT 123
8.2.3 NORTH AMERICA: REGULATORY LANDSCAPE 123
8.2.3.1 US SECURITIES AND EXCHANGE COMMISSION 124
8.2.3.2 INTERNATIONAL ORGANIZATION FOR STANDARDIZATION 27001 124
8.2.3.3 CALIFORNIA CONSUMER PRIVACY ACT 124
8.2.3.4 HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996 125
8.2.3.5 SARBANES-OXLEY ACT OF 2002 125
FIGURE 30 NORTH AMERICA: MARKET SNAPSHOT 126
TABLE 38 NORTH AMERICA: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2017–2022 (USD MILLION) 126
TABLE 39 NORTH AMERICA: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 127
TABLE 40 NORTH AMERICA: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2017–2022 (USD MILLION) 127
TABLE 41 NORTH AMERICA: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 127
TABLE 42 NORTH AMERICA: SYSTEM INTEGRATION SERVICES MARKET, BY COUNTRY, 2017–2022 (USD MILLION) 128
TABLE 43 NORTH AMERICA: SYSTEM INTEGRATION SERVICES MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 128
8.2.4 US 128
8.2.4.1 Presence of several system integration service providers in US to drive market 128
TABLE 44 US: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2017–2022 (USD MILLION) 129
TABLE 45 US: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 129
TABLE 46 US: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2017–2022 (USD MILLION) 129
TABLE 47 US: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 130
8.2.5 CANADA 130
8.2.5.1 Canada's robust IT infrastructure and increasing adoption of advanced technologies to contribute to market growth 130
TABLE 48 CANADA: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2017–2022 (USD MILLION) 130
TABLE 49 CANADA: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 131
TABLE 50 CANADA: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2017–2022 (USD MILLION) 131
TABLE 51 CANADA: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 131
8.3 EUROPE 132
8.3.1 EUROPE: SYSTEM INTEGRATION SERVICES MARKET DRIVERS 132
8.3.2 EUROPE: RECESSION IMPACT 132
8.3.3 EUROPE: REGULATORY LANDSCAPE 133
8.3.3.1 General data protection regulation 133
8.3.3.2 European cybersecurity act 133
TABLE 52 EUROPE: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2017–2022 (USD MILLION) 134
TABLE 53 EUROPE: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 134
TABLE 54 EUROPE: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2017–2022 (USD MILLION) 134
TABLE 55 EUROPE: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 135
TABLE 56 EUROPE: SYSTEM INTEGRATION SERVICES MARKET, BY COUNTRY, 2017–2022 (USD MILLION) 135
TABLE 57 EUROPE: SYSTEM INTEGRATION SERVICES MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 135
8.3.4 UK 136
8.3.4.1 UK's advanced technological infrastructure and widespread adoption of digital technologies to contribute to market growth 136
TABLE 58 UK: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2017–2022 (USD MILLION) 136
TABLE 59 UK: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 136
TABLE 60 UK: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2017–2022 (USD MILLION) 137
TABLE 61 UK: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 137
8.3.5 GERMANY 137
8.3.5.1 Increasing digitalization to fuel growth of system integration services in Germany 137
TABLE 62 GERMANY: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2017–2022 (USD MILLION) 138
TABLE 63 GERMANY: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 138
TABLE 64 GERMANY: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2017–2022 (USD MILLION) 139
TABLE 65 GERMANY: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 139
8.3.6 FRANCE 139
8.3.6.1 Government initiatives in France to support adoption of cloud technologies 139
TABLE 66 FRANCE: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2017–2022 (USD MILLION) 140
TABLE 67 FRANCE: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 140
TABLE 68 FRANCE: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2017–2022 (USD MILLION) 140
TABLE 69 FRANCE: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 141
8.3.7 REST OF EUROPE 141
TABLE 70 REST OF EUROPE: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2017–2022 (USD MILLION) 141
TABLE 71 REST OF EUROPE: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 142
TABLE 72 REST OF EUROPE: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2017–2022 (USD MILLION) 142
TABLE 73 REST OF EUROPE: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 142
8.4 ASIA PACIFIC 143
8.4.1 ASIA PACIFIC: SYSTEM INTEGRATION SERVICES MARKET DRIVERS 143
8.4.2 ASIA PACIFIC: RECESSION IMPACT 144
8.4.3 ASIA PACIFIC: REGULATORY LANDSCAPE 144
8.4.3.1 Personal data protection act 145
8.4.3.2 Singapore standard SS 564 145
8.4.3.3 Internet data center in China 145
FIGURE 31 ASIA PACIFIC: REGIONAL SNAPSHOT 146
TABLE 74 ASIA PACIFIC: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2017–2022 (USD MILLION) 146
TABLE 75 ASIA PACIFIC: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 147
TABLE 76 ASIA PACIFIC: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2017–2022 (USD MILLION) 147
TABLE 77 ASIA PACIFIC: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 147
TABLE 78 ASIA PACIFIC: SYSTEM INTEGRATION SERVICES MARKET, BY COUNTRY, 2017–2022 (USD MILLION) 148
TABLE 79 ASIA PACIFIC: SYSTEM INTEGRATION SERVICES MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 148
8.4.4 CHINA 148
8.4.4.1 Increasing digital transformation to fuel market growth in China 148
TABLE 80 CHINA: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2017–2022 (USD MILLION) 149
TABLE 81 CHINA: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 149
TABLE 82 CHINA: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2017–2022 (USD MILLION) 149
TABLE 83 CHINA: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 150
8.4.5 JAPAN 150
8.4.5.1 Rising demand for system integration services in Japan to drive market 150
TABLE 84 JAPAN: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2017–2022 (USD MILLION) 151
TABLE 85 JAPAN: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 151
TABLE 86 JAPAN: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2017–2022 (USD MILLION) 151
TABLE 87 JAPAN: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 152
8.4.6 INDIA 152
8.4.6.1 Rapid increase in SMEs adopting integration services in India to drive market growth 152
TABLE 88 INDIA: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2017–2022 (USD MILLION) 153
TABLE 89 INDIA: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 153
TABLE 90 INDIA: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2017–2022 (USD MILLION) 153
TABLE 91 INDIA: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 154
8.4.7 REST OF ASIA PACIFIC 154
TABLE 92 REST OF ASIA PACIFIC: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2017–2022 (USD MILLION) 155
TABLE 93 REST OF ASIA PACIFIC: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 155
TABLE 94 REST OF ASIA PACIFIC: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2017–2022 (USD MILLION) 155
TABLE 95 REST OF ASIA PACIFIC: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 156
8.5 MIDDLE EAST & AFRICA 156
8.5.1 MIDDLE EAST & AFRICA: SYSTEM INTEGRATION SERVICES MARKET DRIVERS 157
8.5.2 MIDDLE EAST & AFRICA: RECESSION IMPACT 157
8.5.3 MIDDLE EAST & AFRICA: REGULATORY LANDSCAPE 158
8.5.3.1 PERSONAL DATA PROTECTION LAW 158
8.5.3.2 CLOUD COMPUTING REGULATORY FRAMEWORK 158
TABLE 96 MIDDLE EAST & AFRICA: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2017–2022 (USD MILLION) 158
TABLE 97 MIDDLE EAST & AFRICA: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 158
TABLE 98 MIDDLE EAST & AFRICA: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2017–2022 (USD MILLION) 159
TABLE 99 MIDDLE EAST & AFRICA: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 159
TABLE 100 MIDDLE EAST & AFRICA: SYSTEM INTEGRATION SERVICES MARKET, BY COUNTRY, 2017–2022 (USD MILLION) 159
TABLE 101 MIDDLE EAST & AFRICA: SYSTEM INTEGRATION SERVICES MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 160
8.5.4 KINGDOM OF SAUDI ARABIA 160
8.5.4.1 Strong presence of global and local system integration service vendors in Saudi Arabia to drive market 160
TABLE 102 KSA: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2017–2022 (USD MILLION) 160
TABLE 103 KSA: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 161
TABLE 104 KSA: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2017–2022 (USD MILLION) 161
TABLE 105 KSA: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 161
8.5.5 UNITED ARAB EMIRATES (UAE) 162
8.5.5.1 Government initiatives in UAE to present opportunities for adoption of system integration services 162
TABLE 106 UAE: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2017–2022 (USD MILLION) 162
TABLE 107 UAE: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 162
TABLE 108 UAE: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2017–2022 (USD MILLION) 163
TABLE 109 UAE: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 163
8.5.6 SOUTH AFRICA 164
8.5.6.1 IT services industry to experience growth in South Africa, with system integration services being critical component of this expansion 164
TABLE 110 SOUTH AFRICA: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2017–2022 (USD MILLION) 164
TABLE 111 SOUTH AFRICA: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 164
TABLE 112 SOUTH AFRICA: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2017–2022 (USD MILLION) 165
TABLE 113 SOUTH AFRICA: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 165
8.5.7 REST OF MIDDLE EAST & AFRICA 165
TABLE 114 REST OF MIDDLE EAST & AFRICA: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2017–2022 (USD MILLION) 166
TABLE 115 REST OF MIDDLE EAST & AFRICA: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 166
TABLE 116 REST OF MIDDLE EAST & AFRICA: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2017–2022 (USD MILLION) 166
TABLE 117 REST OF MIDDLE EAST & AFRICA: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 167
8.6 LATIN AMERICA 167
8.6.1 LATIN AMERICA: SYSTEM INTEGRATION SERVICES MARKET DRIVERS 167
8.6.2 LATIN AMERICA: RECESSION IMPACT 168
8.6.3 LATIN AMERICA: REGULATORY LANDSCAPE 168
8.6.4 FEDERAL LAW ON PROTECTION OF PERSONAL DATA HELD BY INDIVIDUALS 168
TABLE 118 LATIN AMERICA: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2017–2022 (USD MILLION) 169
TABLE 119 LATIN AMERICA: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 169
TABLE 120 LATIN AMERICA: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2017–2022 (USD MILLION) 169
TABLE 121 LATIN AMERICA: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 170
TABLE 122 LATIN AMERICA: SYSTEM INTEGRATION SERVICES MARKET, BY COUNTRY, 2017–2022 (USD MILLION) 170
TABLE 123 LATIN AMERICA: SYSTEM INTEGRATION SERVICES MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 170
8.6.5 BRAZIL 171
8.6.5.1 Presence of major system integration services players in Brazil to accelerate market growth 171
TABLE 124 BRAZIL: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2017–2022 (USD MILLION) 171
TABLE 125 BRAZIL: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 171
TABLE 126 BRAZIL: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2017–2022 (USD MILLION) 172
TABLE 127 BRAZIL: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 172
8.6.6 MEXICO 173
8.6.6.1 Mexico’s active adoption of digital transformation and technological advancements to drive market growth 173
TABLE 128 MEXICO: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2017–2022 (USD MILLION) 173
TABLE 129 MEXICO: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 173
TABLE 130 MEXICO: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2017–2022 (USD MILLION) 174
TABLE 131 MEXICO: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 174
8.6.7 REST OF LATIN AMERICA 174
TABLE 132 REST OF LATIN AMERICA: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2017–2022 (USD MILLION) 175
TABLE 133 REST OF LATIN AMERICA: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 175
TABLE 134 REST OF LATIN AMERICA: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2017–2022 (USD MILLION) 176
TABLE 135 REST OF LATIN AMERICA: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 176
9 COMPETITIVE LANDSCAPE 177
9.1 OVERVIEW 177
9.2 STRATEGIES ADOPTED BY KEY PLAYERS/RIGHT TO WIN 177
TABLE 136 OVERVIEW OF STRATEGIES ADOPTED BY KEY SYSTEM INTEGRATION SERVICE VENDORS 177
9.3 HISTORICAL REVENUE ANALYSIS 180
FIGURE 32 HISTORICAL FIVE-YEAR SEGMENTAL REVENUE ANALYSIS OF KEY SYSTEM INTEGRATION SERVICE PROVIDERS 180
9.4 MARKET SHARE ANALYSIS 180
FIGURE 33 MARKET SHARE ANALYSIS, 2022 181
TABLE 137 SYSTEM INTEGRATION SERVICES MARKET: DEGREE OF COMPETITION 182
9.5 MARKET RANKING OF KEY PLAYERS 182
FIGURE 34 MARKET RANKING OF KEY SYSTEM INTEGRATION SERVICE PLAYERS, 2022 182
9.6 BRAND COMPARISON/VENDOR PRODUCT LANDSCAPE 183
TABLE 138 BRAND COMPARISON/VENDOR PRODUCT LANDSCAPE 183
9.7 GLOBAL SNAPSHOT OF KEY MARKET PARTICIPANTS 184
FIGURE 35 SYSTEM INTEGRATION SERVICES MARKET: GLOBAL SNAPSHOT OF KEY MARKET PARTICIPANTS 185
9.8 COMPETITIVE BENCHMARKING FOR KEY PLAYERS 185
9.8.1 EVALUATION CRITERIA FOR KEY COMPANIES 185
TABLE 139 COMPANY FOOTPRINT, BY REGION 185
TABLE 140 COMPANY FOOTPRINT, BY SERVICE TYPE 186
TABLE 141 COMPANY FOOTPRINT, BY VERTICAL 186
9.9 COMPANY EVALUATION QUADRANT FOR KEY PLAYERS, 2022 187
FIGURE 36 COMPANY EVALUATION QUADRANT FOR KEY PLAYERS: CRITERIA WEIGHTAGE 187
9.9.1 STARS 188
9.9.2 EMERGING LEADERS 188
9.9.3 PERVASIVE PLAYERS 188
9.9.4 PARTICIPANTS 188
FIGURE 37 COMPANY EVALUATION QUADRANT FOR KEY PLAYERS, 2022 189
9.10 COMPANY EVALUATION QUADRANT FOR STARTUPS/SMES, 2022 189
FIGURE 38 COMPANY EVALUATION QUADRANT FOR SMES/STARTUPS: CRITERIA WEIGHTAGE 190
9.10.1 PROGRESSIVE COMPANIES 190
9.10.2 RESPONSIVE COMPANIES 190
9.10.3 DYNAMIC COMPANIES 190
9.10.4 STARTING BLOCKS 191
FIGURE 39 COMPANY EVALUATION QUADRANT FOR STARTUPS/SMES, 2022 191
9.11 COMPETITIVE BENCHMARKING FOR STARTUPS/SMES 192
9.11.1 EVALUATION CRITERIA FOR STARTUPS/SMES 192
TABLE 142 DETAILED LIST OF KEY STARTUPS/SMES 192
TABLE 143 COMPANY FOOTPRINT FOR STARTUPS/SMES, BY REGION 192
TABLE 144 COMPANY FOOTPRINT FOR STARTUPS/SMES, BY SERVICE TYPE 193
TABLE 145 COMPANY FOOTPRINT FOR STARTUPS/SMES, BY VERTICAL 193
9.12 VALUATION AND FINANCIAL METRICS OF SYSTEM INTEGRATION SERVICE VENDORS 194
FIGURE 40 FINANCIAL METRICS OF SYSTEM INTEGRATION SERVICE VENDORS 194
9.13 COMPETITIVE SCENARIO 194
9.13.1 PRODUCT LAUNCHES AND PRODUCT ENHANCEMENTS 194
TABLE 146 SYSTEM INTEGRATION SERVICES MARKET: PRODUCT LAUNCHES 194
9.13.2 DEALS 198
TABLE 147 SYSTEM INTEGRATION SERVICES MARKET: DEALS 199
10 COMPANY PROFILES 208
10.1 INTRODUCTION 208
(Business Overview, Products/Solutions/Services Offered, Recent Developments, MnM view (Key strengths/Right to win, Strategic choices made, Weakness/competitive threats)*
10.2 KEY PLAYERS 208
10.2.1 ACCENTURE 208
TABLE 148 ACCENTURE: BUSINESS OVERVIEW 208
FIGURE 41 ACCENTURE: COMPANY SNAPSHOT 209
TABLE 149 ACCENTURE: SOLUTIONS/SERVICES/PLATFORMS OFFERED 209
TABLE 150 ACCENTURE: PRODUCT LAUNCHES AND ENHANCEMENTS 210
TABLE 151 ACCENTURE: DEALS 210
10.2.2 CAPGEMINI 212
TABLE 152 CAPGEMINI: BUSINESS OVERVIEW 212
FIGURE 42 CAPGEMINI: COMPANY SNAPSHOT 213
TABLE 153 CAPGEMINI: SOLUTIONS/SERVICES/PLATFORMS OFFERED 213
TABLE 154 CAPGEMINI: DEALS 214
10.2.3 CISCO 216
TABLE 155 CISCO: BUSINESS OVERVIEW 216
FIGURE 43 CISCO: COMPANY SNAPSHOT 217
TABLE 156 CISCO: SOLUTIONS/SERVICES/PLATFORMS OFFERED 217
TABLE 157 CISCO: PRODUCT LAUNCHES AND ENHANCEMENTS 218
TABLE 158 CISCO: DEALS 219
10.2.4 HCLTECH 221
TABLE 159 HCLTECH: BUSINESS OVERVIEW 221
FIGURE 44 HCLTECH: COMPANY SNAPSHOT 222
TABLE 160 HCLTECH: SOLUTIONS/SERVICES/PLATFORMS OFFERED 222
TABLE 161 HCLTECH: PRODUCT LAUNCHES AND ENHANCEMENTS 223
TABLE 162 HCLTECH: DEALS 224
TABLE 163 HCLTECH: OTHERS 225
10.2.5 HPE 227
TABLE 164 HPE: BUSINESS OVERVIEW 227
FIGURE 45 HPE: COMPANY SNAPSHOT 228
TABLE 165 HPE: SOLUTIONS/SERVICES/PLATFORMS OFFERED 228
TABLE 166 HPE: PRODUCT LAUNCHES AND ENHANCEMENTS 229
TABLE 167 HPE: DEALS 230
10.2.6 IBM 232
TABLE 168 IBM: BUSINESS OVERVIEW 232
FIGURE 46 IBM: COMPANY SNAPSHOT 233
TABLE 169 IBM: SOLUTIONS/SERVICES/PLATFORMS OFFERED 233
TABLE 170 IBM: PRODUCT LAUNCHES AND ENHANCEMENTS 234
TABLE 171 IBM: DEALS 235
10.2.7 INFOSYS 236
TABLE 172 INFOSYS: BUSINESS OVERVIEW 236
FIGURE 47 INFOSYS: COMPANY SNAPSHOT 237
TABLE 173 INFOSYS: SOLUTIONS/SERVICES/PLATFORMS OFFERED 237
TABLE 174 INFOSYS: DEALS 239
10.2.8 ORACLE 240
TABLE 175 ORACLE: BUSINESS OVERVIEW 240
FIGURE 48 ORACLE: COMPANY SNAPSHOT 241
TABLE 176 ORACLE: SOLUTIONS/SERVICES/PLATFORMS OFFERED 241
TABLE 177 ORACLE: PRODUCT LAUNCHES AND ENHANCEMENTS 242
TABLE 178 ORACLE: DEALS 243
10.2.9 ATOS 244
TABLE 179 ATOS: BUSINESS OVERVIEW 244
FIGURE 49 ATOS: COMPANY SNAPSHOT 244
TABLE 180 ATOS: SOLUTIONS/SERVICES/PLATFORMS OFFERED 245
TABLE 181 ATOS: PRODUCT LAUNCHES AND ENHANCEMENTS 245
TABLE 182 ATOS: DEALS 246
TABLE 183 ATOS: OTHERS 246
10.2.10 MICROSOFT 247
TABLE 184 MICROSOFT: BUSINESS OVERVIEW 247
FIGURE 50 MICROSOFT: COMPANY SNAPSHOT 248
TABLE 185 MICROSOFT: SOLUTIONS/SERVICES/PLATFORMS OFFERED 248
TABLE 186 MICROSOFT: PRODUCT LAUNCHES AND ENHANCEMENTS 249
TABLE 187 MICROSOFT: DEALS 250
10.2.11 DELOITTE 251
TABLE 188 DELOITTE: BUSINESS OVERVIEW 251
FIGURE 51 DELOITTE: COMPANY SNAPSHOT 252
TABLE 189 DELOITTE: SOLUTIONS/SERVICES/PLATFORMS OFFERED 252
TABLE 190 DELOITTE: PRODUCT LAUNCHES AND ENHANCEMENTS 253
TABLE 191 DELOITTE: DEALS 253
10.2.12 TCS 254
TABLE 192 TCS: BUSINESS OVERVIEW 254
FIGURE 52 TCS: COMPANY SNAPSHOT 255
TABLE 193 TCS: SOLUTIONS/SERVICES/PLATFORMS OFFERED 255
TABLE 194 TCS: PRODUCT LAUNCHES AND ENHANCEMENTS 256
TABLE 195 TCS: DEALS 256
10.2.13 WIPRO 257
TABLE 196 WIPRO: BUSINESS OVERVIEW 258
FIGURE 53 WIPRO: COMPANY SNAPSHOT 258
TABLE 197 WIPRO: SOLUTIONS/SERVICES/PLATFORMS OFFERED 258
TABLE 198 WIPRO: PRODUCT LAUNCHES AND ENHANCEMENTS 259
TABLE 199 WIPRO: DEALS 260
10.2.14 COGNIZANT 261
TABLE 200 COGNIZANT: BUSINESS OVERVIEW 261
FIGURE 54 COGNIZANT: COMPANY SNAPSHOT 261
TABLE 201 COGNIZANT: SOLUTIONS/SERVICES/PLATFORMS OFFERED 262
TABLE 202 COGNIZANT: DEALS 262
10.2.15 DXC TECHNOLOGY 264
TABLE 203 DXC TECHNOLOGY: BUSINESS OVERVIEW 264
FIGURE 55 DXC TECHNOLOGY: COMPANY SNAPSHOT 265
TABLE 204 DXC TECHNOLOGY: SOLUTIONS/SERVICES/PLATFORMS OFFERED 265
TABLE 205 DXC TECHNOLOGY: PRODUCT LAUNCHES AND ENHANCEMENTS 266
TABLE 206 DXC TECHNOLOGY: DEALS 266
10.3 OTHER COMPANIES 267
10.3.1 DELL 267
10.3.2 FUJITSU 268
10.3.3 ASPIRE SYSTEMS 269
10.3.4 CGI 270
10.3.5 ITRANSITION 271
10.3.6 CELIGO 272
10.3.7 3INSYS 273
10.3.8 WORK HORSE INTEGRATIONS 274
10.3.9 DOCINFUSION 275
10.3.10 FLOWGEAR 276
10.3.11 JITTERBIT 277
10.3.12 SNAPLOGIC 278
10.3.13 TRAY.IO 279
10.3.14 WORKATO 280

　

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Summary

The global system integration services market is expected to grow from 483.0 Billion in 2023 to USD 665.6 Billion by 2028 at a Compound Annual Growth Rate (CAGR) of 6.6% during the forecast period. Companies are gradually shifting away from on-premises solutions towards cloud-based system integration services that provide mobile accessibility and other intuitive services. The model’s affordability addresses specific database requirements by targeting businesses of all sizes. These services typically offer low-cost options and rapid service deployment.
“Consulting Services segment to have significant growth during the forecast period.”
End users often seek consulting services for their IT infrastructure needs, particularly in system integration. Consulting firms or professionals provide specialized expertise and guidance to organizations seeking to create a cohesive and efficient ecosystem by integrating their IT systems, applications, and technologies. These consulting services help organizations plan, design, implement, and manage complex system integration projects effectively. Consultants work closely with stakeholders to understand their business objectives, existing IT infrastructure, application landscape, and integration needs. They assist in selecting appropriate integration tools, middleware, APIs, and other technologies based on the organization’s specific requirements, budget, and future growth plans. The consulting service sector is projected to grow at the highest rate, with developing regions such as the Middle East and Latin America seeing a surge in adoption. System integration consulting services play a crucial role in helping organizations overcome the complexities and challenges associated with integrating diverse IT systems. Significant consulting services providers in this market include Accenture, Infosys, Deloitte, Cisco, HCLTech, IBM, and HPE.
“BFSI vertical to hold the largest market share during the forecast period.”
The banking and insurance industries are on the brink of a digital revolution. They must stay current with the competition; tackling new challenges is essential. These include providing satisfactory customer service, improving operational efficiency, reducing costs, and complying with regulations. Consulting services can help clients understand how insurance software solutions can help them achieve strong security, efficient operations, excellent customer service, and better RoI. The BFSI sector is heavily regulated and relies on client data for data-driven decisions. Access rights management, authentication setup, and data leakage prevention are employed to ensure data security. Integrated IT services ensure that data is not misused. Banks can use the laaS and PaaS models on the private cloud to provide features such as digital identity, behavioral biometrics, push alerts, e-wallets, and QR payments for services such as cards, wealth management, and investment management.
“System Integration Services market in Asia Pacific to grow at the highest CAGR during the forecast period.”
The Asia Pacific region is home to some of the world’s fastest-growing economies, such as China, Japan, and India. These economies are witnessing rapid growth in the number of businesses, leading to increased demand for system integration services. Asia Pacific Telecommunity is an international organization which making efforts to bring ICT and telecommunications facilities to people at affordable prices and address issues related to improving productivity, increasing efficiency, and bridging the digital divide within countries in the region. The growth in 5G infrastructure, and 5G network is likely to boost the adoption of cloud services and system integration in the region. According to GSMA, by 2025, there will be 400 million 5G connections across the region. 5G infrastructure’s ability is to support next-generation offerings, such as cloud services, AI, IoT, big data and edge computing. The Asia Pacific region encompasses diverse economies and industries, and its increasing technology adoption has driven the expansion of the system integration services sector.
Countries in the Asia Pacific region are actively embracing digital transformation to enhance competitiveness and improve operational efficiency. System integration services are in high demand to seamlessly integrate new digital technologies with existing systems. With growing concerns about data security and privacy, businesses seek assistance from system integrators to implement robust cybersecurity measures and ensure compliance with data protection regulations.
Further, our team conducted in-depth interviews with the Chief Executive Officers (CEOs), Chief Marketing Officers (CMO), Chief Operating Officers (COOs), Chief Technology Officers (CTOs), Vice Presidents (VPs), Managing Directors (MDs), domain heads, technology and innovation directors, and related key executives from various prominent companies and organizations operating in the System Integration Services market.
 By Company – Tier 1–20%, Tier 2–34%, and Tier 3–46%
 By Designation – C-Level Executives–35%, Directors–25%, and Others–40%
 By Region – North America–62%, Europe–11%, Asia Pacific–22%, RoW – 5%
System Integration Services vendors include Accenture (Ireland), Capgemini (France), Cisco (US), HCLTech (India), HPE (US), IBM (US), Oracle (US), Infosys (India), Atos (France), Microsoft (US), Deloitte (UK), TCS (India), Wipro (India), Cognizant (US), DXC Technology (US), Dell (US), Fujitsu (Japan), Aspire Systems (India), CGI (Canada), Itransition (US), Celigo (US), 3Insys (US), Work Horse Integrations (US), DocInfusion (India), Flowgear (South Africa), Jitterbit (US), SnapLogic (US), Tray.io (US), and Workato (US). The study includes an in-depth competitive analysis of these key players in the System Integration Services market with their company profiles, recent developments, and key market strategies.
Research Coverage
The research study covered inputs, insights, trends, and happenings from secondary sources, primary sources, stakeholders’ interviews, and surveys. Secondary sources include information from databases and repositories such as D&B Hoovers, Bloomberg, Factiva, and CoinDesk. We fetched primary data fetched from supply-side industry experts who hold the chair of Chief Executive Officer (CEO), Chief Technological Officer (CTO), Chief Operating Officer (COO), Vice-President (VP) of IT, and Managing Director (MD), among others. A few of our critical primary respondents are Accenture, Cisco, and HCLTech, among others. We also reached out to a few startups during our primary interviews. Additionally, we have taken information and statistical and historical data from a few government associations, public sources, webinar and seminar transcripts, journals, conferences, and events.
Reasons to buy this report:

The report will help the market leaders/new entrants with information on the closest approximations of the revenue numbers for the overall system integration services market and the subsegments. This report will help stakeholders understand the competitive landscape and gain more insights to position their businesses better and plan suitable go-to-market strategies. The report also helps stakeholders understand the market pulse and provides information on key market drivers, restraints, challenges, and opportunities. The report incorporates a critical section comprising the company profiles in the market, in which it has exhaustively evaluated the vendors in terms of product portfolio offerings and business strategies followed; this will give a holistic view of the current standing of the key players in the market and the ongoing developments encompassing partnerships, agreements, collaborations, mergers and acquisitions, joint ventures, new product or service launches, and business expansions. This evaluation will help the buyers understand how the major vendors are achieving service differentiation, and buyers can understand the need gap analysis for the existing services and new services needed to cater to these newly developed solutions for this market. The report can help the buyers to understand significant benefits as well as driving factors that are becoming key growth drivers of the development of buyers in these services.

The report provides insights on the following pointers.
• Analysis of key drivers (rising demand for robust IT infrastructure, increasing internet and IoT expansion), restraints (increase in regulations, concerns over privacy), opportunities (AI/ML implementation), and challenges (lack of skills and expertise, integration issues) influencing the growth of the system integration services market
• Product Development/Innovation: Detailed insights on upcoming technologies, research & development activities, and new product & service launches in the system integration services market
• Market Development: Comprehensive information about lucrative markets – the report analyses the system integration services market across varied regions.
• Market Diversification: Exhaustive information about new products & services, untapped geographies, recent developments, and investments in the system integration services market
• Competitive Assessment: In-depth assessment of market shares, growth strategies, and service offerings of leading players, like include Accenture (Ireland), Capgemini (France), Cisco (US), HCLTech (India), HPE (US), IBM (US), Oracle (US), Infosys (India), Atos (France), Microsoft (US), Deloitte (UK), TCS (India), Wipro (India), Cognizant (US), DXC Technology (US), Dell (US), Fujitsu (Japan), Aspire Systems (India), CGI (Canada), Itransition (US), Celigo (US), 3Insys (US), Work Horse Integrations (US), DocInfusion (India), Flowgear (South Africa), Jitterbit (US), SnapLogic (US), Tray.io (US), and Workato (US) in the system integration services market. The report also helps stakeholders understand the competitive analysis of these market players.



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Table of Contents

1 INTRODUCTION 38
1.1 STUDY OBJECTIVES 38
1.2 MARKET DEFINITION 38
1.2.1 INCLUSIONS & EXCLUSIONS 39
1.3 MARKET SCOPE 40
1.3.1 MARKET SEGMENTATION 40
1.3.2 REGIONS COVERED 40
1.4 YEARS CONSIDERED 41
1.5 CURRENCY CONSIDERED 41
TABLE 1 USD EXCHANGE RATES, 2017–2022 41
1.6 STAKEHOLDERS 42
2 RESEARCH METHODOLOGY 43
2.1 RESEARCH DATA 43
FIGURE 1 SYSTEM INTEGRATION SERVICES MARKET: RESEARCH DESIGN 44
2.1.1 SECONDARY DATA 44
2.1.1.1 Key data from secondary sources 45
2.1.2 PRIMARY DATA 46
2.1.2.1 Breakup of primary profiles 46
2.1.2.2 Key industry insights 47
2.2 DATA TRIANGULATION 48
FIGURE 2 SYSTEM INTEGRATION SERVICES MARKET: DATA TRIANGULATION 48
2.3 MARKET SIZE ESTIMATION 49
2.3.1 BOTTOM-UP APPROACH 49
FIGURE 3 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH 50
2.3.2 TOP-DOWN APPROACH 50
FIGURE 4 MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH 50
FIGURE 5 SYSTEM INTEGRATION SERVICES MARKET: RESEARCH FLOW 51
2.3.3 MARKET ESTIMATION APPROACHES 51
FIGURE 6 MARKET SIZE ESTIMATION METHODOLOGY – SUPPLY-SIDE APPROACH: ILLUSTRATION OF VENDOR REVENUE ESTIMATION 51
FIGURE 7 MARKET SIZE ESTIMATION METHODOLOGY: SUPPLY-SIDE ANALYSIS 52
FIGURE 8 MARKET SIZE ESTIMATION METHODOLOGY – DEMAND-SIDE APPROACH: REVENUE GENERATED FROM DIFFERENT VERTICALS 52
2.4 MARKET FORECAST: FACTOR IMPACT ANALYSIS 53
TABLE 2 FACTOR ANALYSIS 53
2.5 RECESSION IMPACT AND RESEARCH ASSUMPTIONS 54
2.5.1 RECESSION IMPACT 54
2.5.2 RESEARCH ASSUMPTIONS 55
2.6 LIMITATIONS AND RISK ASSESSMENT 57
3 EXECUTIVE SUMMARY 58
TABLE 3 SYSTEM INTEGRATION SERVICES MARKET SIZE AND GROWTH, 2017–2022 (USD MILLION, Y-O-Y %) 58
TABLE 4 SYSTEM INTEGRATION SERVICES MARKET SIZE AND GROWTH, 2023–2028 (USD MILLION, Y-O-Y %) 59
FIGURE 9 GLOBAL SYSTEM INTEGRATION SERVICES MARKET TO WITNESS SIGNIFICANT GROWTH 59
3.1 OVERVIEW OF RECESSION IMPACT 60
FIGURE 10 NORTH AMERICA TO ACCOUNT FOR LARGEST SHARE IN 2023 60
FIGURE 11 FASTEST-GROWING SEGMENTS OF SYSTEM INTEGRATION SERVICES MARKET 61
4 PREMIUM INSIGHTS 62
4.1 OPPORTUNITIES FOR COMPANIES IN SYSTEM INTEGRATION SERVICES MARKET 62
FIGURE 12 DEMAND FOR AUTOMATION AND STREAMLINING OF BUSINESS TO DRIVE GROWTH OF SYSTEM INTEGRATION SERVICES MARKET 62
4.2 SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023 VS. 2028 62
FIGURE 13 INFRASTRUCTURE INTEGRATION SERVICES SEGMENT TO HOLD LARGEST MARKET SHARE IN 2023 62
4.3 SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023 VS. 2028 63
FIGURE 14 BFSI VERTICAL TO HOLD LARGEST MARKET SHARE IN 2023 63
4.4 SYSTEM INTEGRATION SERVICES MARKET: REGIONAL SCENARIO, 2023–2028 63
FIGURE 15 ASIA PACIFIC TO EMERGE AS BEST MARKET FOR INVESTMENTS IN NEXT FIVE YEARS 63
5 MARKET OVERVIEW 64
5.1 INTRODUCTION 64
5.2 MARKET DYNAMICS 64
FIGURE 16 SYSTEM INTEGRATION SERVICES MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES 65
5.2.1 DRIVERS 65
5.2.1.1 Rising demand for robust and efficient IT infrastructure 65
5.2.1.2 Increasing internet ubiquity and IoT expansion 66
5.2.1.3 Demand for tailor-made system integration services 66
5.2.1.4 Cost and risk reduction 66
5.2.2 RESTRAINTS 66
5.2.2.1 Increase in regulations and compliances 66
5.2.2.2 Concerns associated with privacy and data security 67
5.2.3 OPPORTUNITIES 67
5.2.3.1 Implementation of AI and ML in system integration 67
FIGURE 17 GLOBAL AI ADOPTION RATES, BY KEY COUNTRY/REGION, 2022 68
5.2.3.2 Increase in dependency of SMEs on system integration services 68
5.2.3.3 Growing demand for system integrators 68
5.2.4 CHALLENGES 69
5.2.4.1 Lack of technical knowledge and expertise 69
5.2.4.2 Integration issues of legacy infrastructure and complex & diverse IT networks 69
5.3 CASE STUDY ANALYSIS 69
5.3.1 CASE STUDY 1: DIR MANAGED STATE’S CENTRALIZED IT INFRASTRUCTURE, INCLUDING DATA CENTER, NETWORKING, WEB SERVICES, AND SECURITY 69
5.3.2 CASE STUDY 2: BY APPLYING SAP CONNECTOR AND MANY MORE SOLUTIONS, LICENSING COST WAS DECREASED 70
5.3.3 CASE STUDY 3: “GUIDED TOURS” WERE DEVELOPED TO MAKE EASY TRANSITION FOR END USERS TO SERVICENOW PLATFORM 71
5.3.4 CASE STUDY 4: ATOS DESIGNED FULLY INTEGRATED SAP SOLUTION FOR CLUB 71
5.3.5 CASE STUDY 5: TWO OPERATIONS OPERATED WITH MORE EFFICIENCY DUE TO HMLR’S INTEGRATION OF ITS HCM AND PAYROLL PLATFORMS 72
5.4 ECOSYSTEM 73
FIGURE 18 SYSTEM INTEGRATION SERVICES MARKET: ECOSYSTEM 73
TABLE 5 SYSTEM INTEGRATION SERVICES MARKET: COMPANIES AND THEIR ROLE IN ECOSYSTEM 74
5.5 VALUE CHAIN ANALYSIS 75
FIGURE 19 SYSTEM INTEGRATION SERVICES MARKET: VALUE CHAIN 75
5.6 TECHNOLOGICAL ANALYSIS 77
5.6.1 ARTIFICIAL INTELLIGENCE AND MACHINE LEARNING 77
5.6.2 BIG DATA 77
5.6.3 INTERNET OF THINGS 78
5.6.4 CLOUD 78
5.7 PATENT ANALYSIS 79
FIGURE 20 NUMBER OF PATENT DOCUMENTS PUBLISHED DURING 2012–2022 79
FIGURE 21 TOP FIVE PATENT OWNERS (GLOBAL) 79
TABLE 6 TOP 10 PATENT APPLICANTS 80
5.8 PRICING ANALYSIS 80
TABLE 7 PRICING ANALYSIS OF SYSTEM INTEGRATION SERVICES 81
5.8.1 AVERAGE SELLING PRICE TREND 81
5.9 PORTER’S FIVE FORCES ANALYSIS 82
FIGURE 22 SYSTEM INTEGRATION SERVICES MARKET: PORTER’S FIVE FORCES ANALYSIS 83
TABLE 8 SYSTEM INTEGRATION SERVICES MARKET: PORTER’S FIVE FORCES ANALYSIS 83
5.9.1 THREAT OF NEW ENTRANTS 84
5.9.2 THREAT OF SUBSTITUTES 84
5.9.3 BARGAINING POWER OF SUPPLIERS 84
5.9.4 BARGAINING POWER OF BUYERS 84
5.9.5 INTENSITY OF COMPETITIVE RIVALRY 84
5.10 KEY STAKEHOLDERS AND BUYING CRITERIA 85
5.10.1 KEY STAKEHOLDERS IN BUYING PROCESS 85
FIGURE 23 INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR TOP THREE END USERS 85
TABLE 9 INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR TOP THREE END USERS 85
5.10.2 BUYING CRITERIA 86
FIGURE 24 KEY BUYING CRITERIA FOR TOP THREE END USERS 86
TABLE 10 KEY BUYING CRITERIA FOR TOP THREE END USERS 86
5.11 REGULATORY LANDSCAPE 87
5.11.1 REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 87
5.11.2 NORTH AMERICA 87
5.11.3 EUROPE 88
5.11.4 ASIA PACIFIC 88
5.11.5 MIDDLE EAST & AFRICA 89
5.11.6 LATIN AMERICA 89
5.11.7 REGULATORY IMPLICATIONS AND INDUSTRY STANDARDS 90
5.11.8 GENERAL DATA PROTECTION REGULATION 90
5.11.9 SEC RULE 17A-4 90
5.11.10 ISO/IEC 27001 90
5.11.11 SYSTEM AND ORGANIZATION CONTROLS 2 TYPE II COMPLIANCE 90
5.11.12 FINANCIAL INDUSTRY REGULATORY AUTHORITY 90
5.11.13 FREEDOM OF INFORMATION ACT 91
5.11.14 HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT 91
5.12 TRENDS/DISRUPTIONS IMPACTING BUYERS 91
FIGURE 25 SYSTEM INTEGRATION SERVICES MARKET: TRENDS/DISRUPTIONS IMPACTING BUYERS 91
5.13 KEY CONFERENCES AND EVENTS IN 2023 93
TABLE 11 SYSTEM INTEGRATION SERVICES MARKET: DETAILED LIST OF CONFERENCES AND EVENTS 93
5.14 SYSTEM INTEGRATION SERVICES MARKET: BUSINESS MODEL ANALYSIS 94
FIGURE 26 SYSTEM INTEGRATION SERVICES MARKET: BUSINESS MODELS 94
5.14.1 SUBSCRIPTION-BASED BUSINESS MODEL 94
5.14.2 PROJECT-BASED BUSINESS MODEL 95
5.14.3 VALUE-BASED BUSINESS MODEL 95
5.15 IMPACT OF GENERATIVE AI: SYSTEM INTEGRATION SERVICES MARKET 96
5.15.1 PROFESSIONAL SERVICES: GENERATIVE AI 96
5.15.2 SYSTEM INTEGRATION SERVICES: GENERATIVE AI 96
5.15.3 OPPORTUNITIES 96
5.15.3.1 Increasing demand for automated data generation 97
5.15.3.2 Automatic code generation 97
5.15.3.3 Low-code/No-code development 97
5.15.3.4 Security product integration 97
5.15.3.5 Predictive integration 97
5.15.3.6 Demand for efficient prototyping and testing 98
5.15.3.7 Real-time adaptability and self-healing 98
5.15.3.8 Generative AI consulting 98
5.15.4 CHALLENGES 98
5.15.4.1 Lack of expertise and training 98
5.15.4.2 Privacy and security concerns 98
5.15.4.3 Legal issues 98
5.15.4.4 Dependency on training data 98
6 SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE 99
6.1 INTRODUCTION 100
FIGURE 27 INFRASTRUCTURE INTEGRATION SERVICES SEGMENT TO HOLD LARGEST MARKET SIZE DURING FORECAST PERIOD 100
TABLE 12 SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2017–2022 (USD MILLION) 100
TABLE 13 SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 101
6.2 INFRASTRUCTURE INTEGRATION SERVICES 101
6.2.1 INFRASTRUCTURE INTEGRATION SERVICES TO ENSURE THAT ORGANIZATIONS’ IT RESOURCES WORK SEAMLESSLY 101
6.2.2 INFRASTRUCTURE INTEGRATION SERVICES: SYSTEM INTEGRATION SERVICES MARKET DRIVERS 102
TABLE 14 INFRASTRUCTURE INTEGRATION SERVICES: SYSTEM INTEGRATION SERVICES MARKET, BY REGION, 2017–2022 (USD MILLION) 102
TABLE 15 INFRASTRUCTURE INTEGRATION SERVICES: SYSTEM INTEGRATION SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 102
6.3 ENTERPRISE APPLICATION INTEGRATION SERVICES 103
6.3.1 NEED FOR COHESIVE COMMUNICATION AND COLLABORATION BETWEEN SOFTWARE APPLICATIONS TO DRIVE SEGMENT 103
6.3.2 ENTERPRISE APPLICATION INTEGRATION SERVICES: SYSTEM INTEGRATION SERVICES MARKET DRIVERS 103
TABLE 16 ENTERPRISE APPLICATION INTEGRATION SERVICES: SYSTEM INTEGRATION SERVICES MARKET, BY REGION, 2017–2022 (USD MILLION) 104
TABLE 17 ENTERPRISE APPLICATION INTEGRATION SERVICES: SYSTEM INTEGRATION SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 104
6.4 CONSULTING SERVICES 104
6.4.1 ORGANIZATIONS SEEK EXPERT GUIDANCE AND SUPPORT TO INTEGRATE IT SYSTEMS AND APPLICATIONS 104
6.4.2 CONSULTING SERVICES: SYSTEM INTEGRATION SERVICES MARKET DRIVERS 105
TABLE 18 CONSULTING SERVICES: SYSTEM INTEGRATION SERVICES MARKET, BY REGION, 2017–2022 (USD MILLION) 105
TABLE 19 CONSULTING SERVICES: SYSTEM INTEGRATION SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 105
7 SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL 106
7.1 INTRODUCTION 107
FIGURE 28 BFSI VERTICAL TO HOLD LARGEST MARKET SIZE DURING FORECAST PERIOD 107
TABLE 20 SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2017–2022 (USD MILLION) 107
TABLE 21 SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 108
7.2 BANKING, FINANCIAL SERVICES, AND INSURANCE (BFSI) 108
7.2.1 RISING NEED FOR DIGITAL TRANSFORMATION AND IMPROVED CUSTOMER EXPERIENCE TO DRIVE GROWTH OF BFSI SEGMENT 108
7.2.2 BFSI: SYSTEM INTEGRATION SERVICES MARKET DRIVERS 109
TABLE 22 BFSI: SYSTEM INTEGRATION SERVICES MARKET, BY REGION, 2017–2022 (USD MILLION) 109
TABLE 23 BFSI: SYSTEM INTEGRATION SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 110
7.3 RETAIL & ECOMMERCE 110
7.3.1 RISING USE OF TECHNOLOGY IN RETAIL AND ECOMMERCE TO ADDRESS MARKET VOLATILITY 110
7.3.2 RETAIL & ECOMMERCE: SYSTEM INTEGRATION SERVICES MARKET DRIVERS 110
TABLE 24 RETAIL & ECOMMERCE: SYSTEM INTEGRATION SERVICES MARKET, BY REGION, 2017–2022 (USD MILLION) 111
TABLE 25 RETAIL & ECOMMERCE: SYSTEM INTEGRATION SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 111
7.4 IT & TELECOMMUNICATIONS 111
7.4.1 GROWING TRENDS IN MOBILE DATA CONSUMPTION AND INCREASED USAGE OF SMARTPHONES AND TABLETS WORLDWIDE TO DRIVE MARKET 111
7.4.2 IT & TELECOMMUNICATIONS: SYSTEM INTEGRATION SERVICES MARKET DRIVERS 112
TABLE 26 IT & TELECOMMUNICATIONS: SYSTEM INTEGRATION SERVICES MARKET, BY REGION, 2017–2022 (USD MILLION) 112
TABLE 27 IT & TELECOMMUNICATIONS: SYSTEM INTEGRATION SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 113
7.5 GOVERNMENT & DEFENSE 113
7.5.1 RISING DEMAND FOR TRANSFORMATION OF GOVERNMENT INFRASTRUCTURE TO DRIVE MARKET GROWTH 113
7.5.2 GOVERNMENT & DEFENSE: SYSTEM INTEGRATION SERVICES MARKET DRIVERS 113
TABLE 28 GOVERNMENT & DEFENSE: SYSTEM INTEGRATION SERVICES MARKET, BY REGION, 2017–2022 (USD MILLION) 114
TABLE 29 GOVERNMENT & DEFENSE: SYSTEM INTEGRATION SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 114
7.6 HEALTHCARE 115
7.6.1 DEMAND FOR MANAGING MEDICATIONS AND SUPPLIES, ENGAGING PATIENTS, AND HOSTING WEBSITES TO DRIVE MARKET GROWTH 115
7.6.2 HEALTHCARE: SYSTEM INTEGRATION SERVICES MARKET DRIVERS 115
TABLE 30 HEALTHCARE: SYSTEM INTEGRATION SERVICES MARKET, BY REGION, 2017–2022 (USD MILLION) 116
TABLE 31 HEALTHCARE: SYSTEM INTEGRATION SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 116
7.7 MANUFACTURING 116
7.7.1 DEMAND FOR CONNECTING AND COORDINATING VARIOUS MANUFACTURING SYSTEMS, PROCESSES, TECHNOLOGIES, AND DATA SOURCES TO OPTIMIZE PRODUCTION 116
7.7.2 MANUFACTURING: SYSTEM INTEGRATION SERVICES MARKET DRIVERS 117
TABLE 32 MANUFACTURING: SYSTEM INTEGRATION SERVICES MARKET, BY REGION, 2017–2022 (USD MILLION) 117
TABLE 33 MANUFACTURING: SYSTEM INTEGRATION SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 118
7.8 OTHER VERTICALS 118
7.8.1 OTHER VERTICALS: SYSTEM INTEGRATION SERVICES MARKET DRIVERS 118
TABLE 34 OTHER VERTICALS: SYSTEM INTEGRATION SERVICES MARKET, BY REGION, 2017–2022 (USD MILLION) 119
TABLE 35 OTHER VERTICALS: SYSTEM INTEGRATION SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 119
8 SYSTEM INTEGRATION SERVICES MARKET, BY REGION 120
8.1 INTRODUCTION 121
FIGURE 29 NORTH AMERICA TO ACCOUNT FOR LARGEST MARKET SHARE DURING FORECAST PERIOD 121
TABLE 36 SYSTEM INTEGRATION SERVICES MARKET, BY REGION, 2017–2022 (USD MILLION) 121
TABLE 37 SYSTEM INTEGRATION SERVICES MARKET, BY REGION, 2023–2028 (USD MILLION) 122
8.2 NORTH AMERICA 122
8.2.1 NORTH AMERICA: SYSTEM INTEGRATION SERVICES MARKET DRIVERS 122
8.2.2 NORTH AMERICA: RECESSION IMPACT 123
8.2.3 NORTH AMERICA: REGULATORY LANDSCAPE 123
8.2.3.1 US SECURITIES AND EXCHANGE COMMISSION 124
8.2.3.2 INTERNATIONAL ORGANIZATION FOR STANDARDIZATION 27001 124
8.2.3.3 CALIFORNIA CONSUMER PRIVACY ACT 124
8.2.3.4 HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996 125
8.2.3.5 SARBANES-OXLEY ACT OF 2002 125
FIGURE 30 NORTH AMERICA: MARKET SNAPSHOT 126
TABLE 38 NORTH AMERICA: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2017–2022 (USD MILLION) 126
TABLE 39 NORTH AMERICA: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 127
TABLE 40 NORTH AMERICA: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2017–2022 (USD MILLION) 127
TABLE 41 NORTH AMERICA: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 127
TABLE 42 NORTH AMERICA: SYSTEM INTEGRATION SERVICES MARKET, BY COUNTRY, 2017–2022 (USD MILLION) 128
TABLE 43 NORTH AMERICA: SYSTEM INTEGRATION SERVICES MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 128
8.2.4 US 128
8.2.4.1 Presence of several system integration service providers in US to drive market 128
TABLE 44 US: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2017–2022 (USD MILLION) 129
TABLE 45 US: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 129
TABLE 46 US: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2017–2022 (USD MILLION) 129
TABLE 47 US: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 130
8.2.5 CANADA 130
8.2.5.1 Canada's robust IT infrastructure and increasing adoption of advanced technologies to contribute to market growth 130
TABLE 48 CANADA: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2017–2022 (USD MILLION) 130
TABLE 49 CANADA: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 131
TABLE 50 CANADA: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2017–2022 (USD MILLION) 131
TABLE 51 CANADA: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 131
8.3 EUROPE 132
8.3.1 EUROPE: SYSTEM INTEGRATION SERVICES MARKET DRIVERS 132
8.3.2 EUROPE: RECESSION IMPACT 132
8.3.3 EUROPE: REGULATORY LANDSCAPE 133
8.3.3.1 General data protection regulation 133
8.3.3.2 European cybersecurity act 133
TABLE 52 EUROPE: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2017–2022 (USD MILLION) 134
TABLE 53 EUROPE: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 134
TABLE 54 EUROPE: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2017–2022 (USD MILLION) 134
TABLE 55 EUROPE: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 135
TABLE 56 EUROPE: SYSTEM INTEGRATION SERVICES MARKET, BY COUNTRY, 2017–2022 (USD MILLION) 135
TABLE 57 EUROPE: SYSTEM INTEGRATION SERVICES MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 135
8.3.4 UK 136
8.3.4.1 UK's advanced technological infrastructure and widespread adoption of digital technologies to contribute to market growth 136
TABLE 58 UK: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2017–2022 (USD MILLION) 136
TABLE 59 UK: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 136
TABLE 60 UK: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2017–2022 (USD MILLION) 137
TABLE 61 UK: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 137
8.3.5 GERMANY 137
8.3.5.1 Increasing digitalization to fuel growth of system integration services in Germany 137
TABLE 62 GERMANY: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2017–2022 (USD MILLION) 138
TABLE 63 GERMANY: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 138
TABLE 64 GERMANY: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2017–2022 (USD MILLION) 139
TABLE 65 GERMANY: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 139
8.3.6 FRANCE 139
8.3.6.1 Government initiatives in France to support adoption of cloud technologies 139
TABLE 66 FRANCE: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2017–2022 (USD MILLION) 140
TABLE 67 FRANCE: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 140
TABLE 68 FRANCE: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2017–2022 (USD MILLION) 140
TABLE 69 FRANCE: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 141
8.3.7 REST OF EUROPE 141
TABLE 70 REST OF EUROPE: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2017–2022 (USD MILLION) 141
TABLE 71 REST OF EUROPE: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 142
TABLE 72 REST OF EUROPE: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2017–2022 (USD MILLION) 142
TABLE 73 REST OF EUROPE: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 142
8.4 ASIA PACIFIC 143
8.4.1 ASIA PACIFIC: SYSTEM INTEGRATION SERVICES MARKET DRIVERS 143
8.4.2 ASIA PACIFIC: RECESSION IMPACT 144
8.4.3 ASIA PACIFIC: REGULATORY LANDSCAPE 144
8.4.3.1 Personal data protection act 145
8.4.3.2 Singapore standard SS 564 145
8.4.3.3 Internet data center in China 145
FIGURE 31 ASIA PACIFIC: REGIONAL SNAPSHOT 146
TABLE 74 ASIA PACIFIC: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2017–2022 (USD MILLION) 146
TABLE 75 ASIA PACIFIC: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 147
TABLE 76 ASIA PACIFIC: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2017–2022 (USD MILLION) 147
TABLE 77 ASIA PACIFIC: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 147
TABLE 78 ASIA PACIFIC: SYSTEM INTEGRATION SERVICES MARKET, BY COUNTRY, 2017–2022 (USD MILLION) 148
TABLE 79 ASIA PACIFIC: SYSTEM INTEGRATION SERVICES MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 148
8.4.4 CHINA 148
8.4.4.1 Increasing digital transformation to fuel market growth in China 148
TABLE 80 CHINA: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2017–2022 (USD MILLION) 149
TABLE 81 CHINA: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 149
TABLE 82 CHINA: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2017–2022 (USD MILLION) 149
TABLE 83 CHINA: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 150
8.4.5 JAPAN 150
8.4.5.1 Rising demand for system integration services in Japan to drive market 150
TABLE 84 JAPAN: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2017–2022 (USD MILLION) 151
TABLE 85 JAPAN: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 151
TABLE 86 JAPAN: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2017–2022 (USD MILLION) 151
TABLE 87 JAPAN: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 152
8.4.6 INDIA 152
8.4.6.1 Rapid increase in SMEs adopting integration services in India to drive market growth 152
TABLE 88 INDIA: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2017–2022 (USD MILLION) 153
TABLE 89 INDIA: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 153
TABLE 90 INDIA: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2017–2022 (USD MILLION) 153
TABLE 91 INDIA: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 154
8.4.7 REST OF ASIA PACIFIC 154
TABLE 92 REST OF ASIA PACIFIC: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2017–2022 (USD MILLION) 155
TABLE 93 REST OF ASIA PACIFIC: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 155
TABLE 94 REST OF ASIA PACIFIC: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2017–2022 (USD MILLION) 155
TABLE 95 REST OF ASIA PACIFIC: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 156
8.5 MIDDLE EAST & AFRICA 156
8.5.1 MIDDLE EAST & AFRICA: SYSTEM INTEGRATION SERVICES MARKET DRIVERS 157
8.5.2 MIDDLE EAST & AFRICA: RECESSION IMPACT 157
8.5.3 MIDDLE EAST & AFRICA: REGULATORY LANDSCAPE 158
8.5.3.1 PERSONAL DATA PROTECTION LAW 158
8.5.3.2 CLOUD COMPUTING REGULATORY FRAMEWORK 158
TABLE 96 MIDDLE EAST & AFRICA: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2017–2022 (USD MILLION) 158
TABLE 97 MIDDLE EAST & AFRICA: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 158
TABLE 98 MIDDLE EAST & AFRICA: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2017–2022 (USD MILLION) 159
TABLE 99 MIDDLE EAST & AFRICA: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 159
TABLE 100 MIDDLE EAST & AFRICA: SYSTEM INTEGRATION SERVICES MARKET, BY COUNTRY, 2017–2022 (USD MILLION) 159
TABLE 101 MIDDLE EAST & AFRICA: SYSTEM INTEGRATION SERVICES MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 160
8.5.4 KINGDOM OF SAUDI ARABIA 160
8.5.4.1 Strong presence of global and local system integration service vendors in Saudi Arabia to drive market 160
TABLE 102 KSA: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2017–2022 (USD MILLION) 160
TABLE 103 KSA: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 161
TABLE 104 KSA: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2017–2022 (USD MILLION) 161
TABLE 105 KSA: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 161
8.5.5 UNITED ARAB EMIRATES (UAE) 162
8.5.5.1 Government initiatives in UAE to present opportunities for adoption of system integration services 162
TABLE 106 UAE: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2017–2022 (USD MILLION) 162
TABLE 107 UAE: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 162
TABLE 108 UAE: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2017–2022 (USD MILLION) 163
TABLE 109 UAE: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 163
8.5.6 SOUTH AFRICA 164
8.5.6.1 IT services industry to experience growth in South Africa, with system integration services being critical component of this expansion 164
TABLE 110 SOUTH AFRICA: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2017–2022 (USD MILLION) 164
TABLE 111 SOUTH AFRICA: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 164
TABLE 112 SOUTH AFRICA: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2017–2022 (USD MILLION) 165
TABLE 113 SOUTH AFRICA: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 165
8.5.7 REST OF MIDDLE EAST & AFRICA 165
TABLE 114 REST OF MIDDLE EAST & AFRICA: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2017–2022 (USD MILLION) 166
TABLE 115 REST OF MIDDLE EAST & AFRICA: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 166
TABLE 116 REST OF MIDDLE EAST & AFRICA: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2017–2022 (USD MILLION) 166
TABLE 117 REST OF MIDDLE EAST & AFRICA: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 167
8.6 LATIN AMERICA 167
8.6.1 LATIN AMERICA: SYSTEM INTEGRATION SERVICES MARKET DRIVERS 167
8.6.2 LATIN AMERICA: RECESSION IMPACT 168
8.6.3 LATIN AMERICA: REGULATORY LANDSCAPE 168
8.6.4 FEDERAL LAW ON PROTECTION OF PERSONAL DATA HELD BY INDIVIDUALS 168
TABLE 118 LATIN AMERICA: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2017–2022 (USD MILLION) 169
TABLE 119 LATIN AMERICA: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 169
TABLE 120 LATIN AMERICA: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2017–2022 (USD MILLION) 169
TABLE 121 LATIN AMERICA: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 170
TABLE 122 LATIN AMERICA: SYSTEM INTEGRATION SERVICES MARKET, BY COUNTRY, 2017–2022 (USD MILLION) 170
TABLE 123 LATIN AMERICA: SYSTEM INTEGRATION SERVICES MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 170
8.6.5 BRAZIL 171
8.6.5.1 Presence of major system integration services players in Brazil to accelerate market growth 171
TABLE 124 BRAZIL: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2017–2022 (USD MILLION) 171
TABLE 125 BRAZIL: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 171
TABLE 126 BRAZIL: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2017–2022 (USD MILLION) 172
TABLE 127 BRAZIL: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 172
8.6.6 MEXICO 173
8.6.6.1 Mexico’s active adoption of digital transformation and technological advancements to drive market growth 173
TABLE 128 MEXICO: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2017–2022 (USD MILLION) 173
TABLE 129 MEXICO: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 173
TABLE 130 MEXICO: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2017–2022 (USD MILLION) 174
TABLE 131 MEXICO: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 174
8.6.7 REST OF LATIN AMERICA 174
TABLE 132 REST OF LATIN AMERICA: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2017–2022 (USD MILLION) 175
TABLE 133 REST OF LATIN AMERICA: SYSTEM INTEGRATION SERVICES MARKET, BY SERVICE TYPE, 2023–2028 (USD MILLION) 175
TABLE 134 REST OF LATIN AMERICA: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2017–2022 (USD MILLION) 176
TABLE 135 REST OF LATIN AMERICA: SYSTEM INTEGRATION SERVICES MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 176
9 COMPETITIVE LANDSCAPE 177
9.1 OVERVIEW 177
9.2 STRATEGIES ADOPTED BY KEY PLAYERS/RIGHT TO WIN 177
TABLE 136 OVERVIEW OF STRATEGIES ADOPTED BY KEY SYSTEM INTEGRATION SERVICE VENDORS 177
9.3 HISTORICAL REVENUE ANALYSIS 180
FIGURE 32 HISTORICAL FIVE-YEAR SEGMENTAL REVENUE ANALYSIS OF KEY SYSTEM INTEGRATION SERVICE PROVIDERS 180
9.4 MARKET SHARE ANALYSIS 180
FIGURE 33 MARKET SHARE ANALYSIS, 2022 181
TABLE 137 SYSTEM INTEGRATION SERVICES MARKET: DEGREE OF COMPETITION 182
9.5 MARKET RANKING OF KEY PLAYERS 182
FIGURE 34 MARKET RANKING OF KEY SYSTEM INTEGRATION SERVICE PLAYERS, 2022 182
9.6 BRAND COMPARISON/VENDOR PRODUCT LANDSCAPE 183
TABLE 138 BRAND COMPARISON/VENDOR PRODUCT LANDSCAPE 183
9.7 GLOBAL SNAPSHOT OF KEY MARKET PARTICIPANTS 184
FIGURE 35 SYSTEM INTEGRATION SERVICES MARKET: GLOBAL SNAPSHOT OF KEY MARKET PARTICIPANTS 185
9.8 COMPETITIVE BENCHMARKING FOR KEY PLAYERS 185
9.8.1 EVALUATION CRITERIA FOR KEY COMPANIES 185
TABLE 139 COMPANY FOOTPRINT, BY REGION 185
TABLE 140 COMPANY FOOTPRINT, BY SERVICE TYPE 186
TABLE 141 COMPANY FOOTPRINT, BY VERTICAL 186
9.9 COMPANY EVALUATION QUADRANT FOR KEY PLAYERS, 2022 187
FIGURE 36 COMPANY EVALUATION QUADRANT FOR KEY PLAYERS: CRITERIA WEIGHTAGE 187
9.9.1 STARS 188
9.9.2 EMERGING LEADERS 188
9.9.3 PERVASIVE PLAYERS 188
9.9.4 PARTICIPANTS 188
FIGURE 37 COMPANY EVALUATION QUADRANT FOR KEY PLAYERS, 2022 189
9.10 COMPANY EVALUATION QUADRANT FOR STARTUPS/SMES, 2022 189
FIGURE 38 COMPANY EVALUATION QUADRANT FOR SMES/STARTUPS: CRITERIA WEIGHTAGE 190
9.10.1 PROGRESSIVE COMPANIES 190
9.10.2 RESPONSIVE COMPANIES 190
9.10.3 DYNAMIC COMPANIES 190
9.10.4 STARTING BLOCKS 191
FIGURE 39 COMPANY EVALUATION QUADRANT FOR STARTUPS/SMES, 2022 191
9.11 COMPETITIVE BENCHMARKING FOR STARTUPS/SMES 192
9.11.1 EVALUATION CRITERIA FOR STARTUPS/SMES 192
TABLE 142 DETAILED LIST OF KEY STARTUPS/SMES 192
TABLE 143 COMPANY FOOTPRINT FOR STARTUPS/SMES, BY REGION 192
TABLE 144 COMPANY FOOTPRINT FOR STARTUPS/SMES, BY SERVICE TYPE 193
TABLE 145 COMPANY FOOTPRINT FOR STARTUPS/SMES, BY VERTICAL 193
9.12 VALUATION AND FINANCIAL METRICS OF SYSTEM INTEGRATION SERVICE VENDORS 194
FIGURE 40 FINANCIAL METRICS OF SYSTEM INTEGRATION SERVICE VENDORS 194
9.13 COMPETITIVE SCENARIO 194
9.13.1 PRODUCT LAUNCHES AND PRODUCT ENHANCEMENTS 194
TABLE 146 SYSTEM INTEGRATION SERVICES MARKET: PRODUCT LAUNCHES 194
9.13.2 DEALS 198
TABLE 147 SYSTEM INTEGRATION SERVICES MARKET: DEALS 199
10 COMPANY PROFILES 208
10.1 INTRODUCTION 208
(Business Overview, Products/Solutions/Services Offered, Recent Developments, MnM view (Key strengths/Right to win, Strategic choices made, Weakness/competitive threats)*
10.2 KEY PLAYERS 208
10.2.1 ACCENTURE 208
TABLE 148 ACCENTURE: BUSINESS OVERVIEW 208
FIGURE 41 ACCENTURE: COMPANY SNAPSHOT 209
TABLE 149 ACCENTURE: SOLUTIONS/SERVICES/PLATFORMS OFFERED 209
TABLE 150 ACCENTURE: PRODUCT LAUNCHES AND ENHANCEMENTS 210
TABLE 151 ACCENTURE: DEALS 210
10.2.2 CAPGEMINI 212
TABLE 152 CAPGEMINI: BUSINESS OVERVIEW 212
FIGURE 42 CAPGEMINI: COMPANY SNAPSHOT 213
TABLE 153 CAPGEMINI: SOLUTIONS/SERVICES/PLATFORMS OFFERED 213
TABLE 154 CAPGEMINI: DEALS 214
10.2.3 CISCO 216
TABLE 155 CISCO: BUSINESS OVERVIEW 216
FIGURE 43 CISCO: COMPANY SNAPSHOT 217
TABLE 156 CISCO: SOLUTIONS/SERVICES/PLATFORMS OFFERED 217
TABLE 157 CISCO: PRODUCT LAUNCHES AND ENHANCEMENTS 218
TABLE 158 CISCO: DEALS 219
10.2.4 HCLTECH 221
TABLE 159 HCLTECH: BUSINESS OVERVIEW 221
FIGURE 44 HCLTECH: COMPANY SNAPSHOT 222
TABLE 160 HCLTECH: SOLUTIONS/SERVICES/PLATFORMS OFFERED 222
TABLE 161 HCLTECH: PRODUCT LAUNCHES AND ENHANCEMENTS 223
TABLE 162 HCLTECH: DEALS 224
TABLE 163 HCLTECH: OTHERS 225
10.2.5 HPE 227
TABLE 164 HPE: BUSINESS OVERVIEW 227
FIGURE 45 HPE: COMPANY SNAPSHOT 228
TABLE 165 HPE: SOLUTIONS/SERVICES/PLATFORMS OFFERED 228
TABLE 166 HPE: PRODUCT LAUNCHES AND ENHANCEMENTS 229
TABLE 167 HPE: DEALS 230
10.2.6 IBM 232
TABLE 168 IBM: BUSINESS OVERVIEW 232
FIGURE 46 IBM: COMPANY SNAPSHOT 233
TABLE 169 IBM: SOLUTIONS/SERVICES/PLATFORMS OFFERED 233
TABLE 170 IBM: PRODUCT LAUNCHES AND ENHANCEMENTS 234
TABLE 171 IBM: DEALS 235
10.2.7 INFOSYS 236
TABLE 172 INFOSYS: BUSINESS OVERVIEW 236
FIGURE 47 INFOSYS: COMPANY SNAPSHOT 237
TABLE 173 INFOSYS: SOLUTIONS/SERVICES/PLATFORMS OFFERED 237
TABLE 174 INFOSYS: DEALS 239
10.2.8 ORACLE 240
TABLE 175 ORACLE: BUSINESS OVERVIEW 240
FIGURE 48 ORACLE: COMPANY SNAPSHOT 241
TABLE 176 ORACLE: SOLUTIONS/SERVICES/PLATFORMS OFFERED 241
TABLE 177 ORACLE: PRODUCT LAUNCHES AND ENHANCEMENTS 242
TABLE 178 ORACLE: DEALS 243
10.2.9 ATOS 244
TABLE 179 ATOS: BUSINESS OVERVIEW 244
FIGURE 49 ATOS: COMPANY SNAPSHOT 244
TABLE 180 ATOS: SOLUTIONS/SERVICES/PLATFORMS OFFERED 245
TABLE 181 ATOS: PRODUCT LAUNCHES AND ENHANCEMENTS 245
TABLE 182 ATOS: DEALS 246
TABLE 183 ATOS: OTHERS 246
10.2.10 MICROSOFT 247
TABLE 184 MICROSOFT: BUSINESS OVERVIEW 247
FIGURE 50 MICROSOFT: COMPANY SNAPSHOT 248
TABLE 185 MICROSOFT: SOLUTIONS/SERVICES/PLATFORMS OFFERED 248
TABLE 186 MICROSOFT: PRODUCT LAUNCHES AND ENHANCEMENTS 249
TABLE 187 MICROSOFT: DEALS 250
10.2.11 DELOITTE 251
TABLE 188 DELOITTE: BUSINESS OVERVIEW 251
FIGURE 51 DELOITTE: COMPANY SNAPSHOT 252
TABLE 189 DELOITTE: SOLUTIONS/SERVICES/PLATFORMS OFFERED 252
TABLE 190 DELOITTE: PRODUCT LAUNCHES AND ENHANCEMENTS 253
TABLE 191 DELOITTE: DEALS 253
10.2.12 TCS 254
TABLE 192 TCS: BUSINESS OVERVIEW 254
FIGURE 52 TCS: COMPANY SNAPSHOT 255
TABLE 193 TCS: SOLUTIONS/SERVICES/PLATFORMS OFFERED 255
TABLE 194 TCS: PRODUCT LAUNCHES AND ENHANCEMENTS 256
TABLE 195 TCS: DEALS 256
10.2.13 WIPRO 257
TABLE 196 WIPRO: BUSINESS OVERVIEW 258
FIGURE 53 WIPRO: COMPANY SNAPSHOT 258
TABLE 197 WIPRO: SOLUTIONS/SERVICES/PLATFORMS OFFERED 258
TABLE 198 WIPRO: PRODUCT LAUNCHES AND ENHANCEMENTS 259
TABLE 199 WIPRO: DEALS 260
10.2.14 COGNIZANT 261
TABLE 200 COGNIZANT: BUSINESS OVERVIEW 261
FIGURE 54 COGNIZANT: COMPANY SNAPSHOT 261
TABLE 201 COGNIZANT: SOLUTIONS/SERVICES/PLATFORMS OFFERED 262
TABLE 202 COGNIZANT: DEALS 262
10.2.15 DXC TECHNOLOGY 264
TABLE 203 DXC TECHNOLOGY: BUSINESS OVERVIEW 264
FIGURE 55 DXC TECHNOLOGY: COMPANY SNAPSHOT 265
TABLE 204 DXC TECHNOLOGY: SOLUTIONS/SERVICES/PLATFORMS OFFERED 265
TABLE 205 DXC TECHNOLOGY: PRODUCT LAUNCHES AND ENHANCEMENTS 266
TABLE 206 DXC TECHNOLOGY: DEALS 266
10.3 OTHER COMPANIES 267
10.3.1 DELL 267
10.3.2 FUJITSU 268
10.3.3 ASPIRE SYSTEMS 269
10.3.4 CGI 270
10.3.5 ITRANSITION 271
10.3.6 CELIGO 272
10.3.7 3INSYS 273
10.3.8 WORK HORSE INTEGRATIONS 274
10.3.9 DOCINFUSION 275
10.3.10 FLOWGEAR 276
10.3.11 JITTERBIT 277
10.3.12 SNAPLOGIC 278
10.3.13 TRAY.IO 279
10.3.14 WORKATO 280

　

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