来場者管理システム市場：提供サービス別（ソフトウェア（モバイルベース＆ウェブベース）、サービス）、用途別（コンプライアンス管理＆不正検知、セキュリティ管理、過去の来場者追跡）、エンドユーザー別、地域別 - 2028年までの世界予測

Visitor Management System Market by Offering (Software (Mobile-based & Web-based), Services), Application (Compliance Management & Fraud Detection, Security Management, Historical Visitor Tracking), End User and Region - Global Forecast to 2028

訪問者管理システムの世界市場は、2023年に16億米ドルと評価され、予測期間中に13.7％のCAGRを記録し、2028年までに30億米ドルに達すると推定されている。訪問者管理システムの導入は、施設内のセキュリティと安... もっと見る

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訪問者管理システムの世界市場は、2023年に16億米ドルと評価され、予測期間中に13.7％のCAGRを記録し、2028年までに30億米ドルに達すると推定されている。訪問者管理システムの導入は、施設内のセキュリティと安全対策を向上させる上で極めて重要である。手作業によるサインインシートのような従来の方法では、十分なセキュリティ機能がなく、エラーや不正アクセスに脆弱である。この問題に対処するため、VMSソリューションは、顔認識、IDスキャン、リアルタイムのバックグラウンド・チェックなどの高度な技術を組み込んで、訪問者の身元を確認し、許可された個人だけが施設にアクセスできるようにします。これらのセキュリティ機能により、アクセス・コントロール・プロトコルが強化され、潜在的なセキュリティ侵害のリスクが低減されます。VMSソリューションはまた、訪問者の動きをリアルタイムで監視・追跡し、セキュリティ担当者が不審な行動に迅速に対応できるようにします。緊急時や避難時には、VMSシステムは建物内にいるすべての訪問者を迅速に把握することができ、緊急対応を助け、居住者の安全を確保することができる。
ソフトウェア分野が予測期間中最大の市場規模を占めると予測される
来訪者管理システムは、特にソフトウェアの観点から、施設内の来訪者を追跡・管理するプロセスを最適化するために設計された技術ソリューションである。従来の紙ベースの日誌や手動のチェックイン手順に代わるデジタル・プラットフォームを提供する。このソフトウェアは、来訪者の氏名、連絡先、来訪目的、面会者などの詳細をデジタルで登録することで、来訪者のチェックイン・プロセスを合理化します。その後、システムは訪問者バッジまたはQRコードを生成し、アクセス制御とセキュリティを強化します。さらに、このソフトウェアには、来訪者の到着時にホストにリアルタイムで通知する機能や、IDバッジや生体認証などの識別システムとの統合、来訪者のパターンを追跡するデータ分析などの機能が含まれていることが多い。
コンプライアンス管理および不正検知アプリケーションは、予測期間中に最も高いCAGRで成長すると予測されている。
訪問者管理システムをコンプライアンス管理および不正検知戦略に統合することで、さまざまな組織環境において規制遵守を確実にし、不正行為を防止する強力なツールが導入されます。この訪問者管理システムのアプリケーションは、訪問者のデータを綿密に収集・検証し、監視リストやデータベースと照合して潜在的なリスクを特定し、セキュリティ担当者にリアルタイムで警告を発します。訪問者管理システムは、正確な記録を維持し、厳格な身元調査を実施することで、業界規制の遵守を促進し、不正行為を未然に防ぐ上で極めて重要な役割を果たします。また、現場訪問の際に訪問者の詳細を正確に把握することで、Know Your Customer (KYC)規制の遵守を支援する。
ソフトウェア別では、モバイルベースのセグメントが予測期間中に最大の市場規模を占めると予想される。
企業経営者が来訪者管理システムの導入をためらう理由の1つは、その導入に複雑さと労力を要すると思われることである。しかし、モバイルベースの来場者管理システムの登場は、この懸念に見事に対応しています。従来のシステムとは異なり、モバイルベースのソリューションでは追加のハードウェアをセットアップする必要がないため、導入プロセスがほとんど瞬時に完了します。実際、セットアップ・プロセスは、アカウントの作成、サイトの開設、チェックイン・フォームのデザイン、ユーザーの招待といった簡単なものだ。このような利便性により、多くの管理者やコンプライアンス担当者が、訪問者アクセスに関するニーズにモバイル・ソリューションを採用するようになった。
予測期間中、CAGRが最も高いのはアジア太平洋地域と予測されている。
アジア太平洋地域は技術革新を採用するリーダーであり、新技術が労働力と雇用者の期待を変革している。同地域の企業は、特にAIや機械学習、ワークフォース管理システム、クラウドベースのテクノロジーなど、業務効率と生産性を向上させるためのテクノロジーに多額の投資を行っている。AIは、来客のチェックイン、顔認識、ロビー管理などの業務にも活用されている。5G技術の機運は急速に高まっており、特にインドなどでは2023年に数千万台の5G接続が追加される見込みだ。
プライマリーの内訳
最高経営責任者（CEO）、イノベーション・技術責任者、システムインテグレーター、および来場者管理システム市場で事業を展開するさまざまな主要組織の幹部に対して詳細なインタビューを実施した。
 企業別：ティアⅠ：35％、ティアⅡ：45％、ティアⅢ：20
 役職別Cレベル幹部：35％、取締役：35％：35%, 取締役：25%、その他40%
 地域別北米：40％、アジア太平洋：30％、欧州：20％、中東・アフリカ：5％、中南米：5
世界中で来客管理システムのソフトウェアとサービスを提供している主なベンダーは、Honeywell（米国）、Pitney Bowes（米国）、SmartSpace Software PLC（米国）、Eptura（米国）、Envoy（米国）、AlertEnterprise（米国）、HID Global（米国）、Genetec（カナダ）、MRI Software（米国）、Jolly Technologies（米国）、Digicred Technologies（インド）、Sign In Solutions（米国）、Eden Software Solutions（米国）、Building Intelligence（米国）、Splan（米国）、iLobby（カナダ）、OfficeSpace Software（米国）、VAMS Global（米国）、Qminder（英国）、Raptor Technologies（米国）、Verkada（米国）、Carson Living（米国）、VersionX（米国）、Vizmo（米国）、Visitly（米国）、Transmission（米国）、Swiftlane（米国）、Vizitor（インド）、Visitorz.io（インド）、Tactic（米国）。
調査範囲
この市場調査は、各セグメントにわたる来場者管理システムを対象としている。この調査レポートは、提供、用途、エンドユーザー、地域など、さまざまなセグメントにわたる市場規模と成長の可能性を推定することを目的としています。市場主要企業の詳細な競合分析、企業プロフィール、製品および事業提供に関する主な見解、最近の動向、主要な市場戦略などを含みます。
レポート購入の主なメリット
本レポートは、この市場の市場リーダー/新規参入者に、来場者管理システム市場全体とそのサブセグメントの収益数の最も近い近似値に関する情報を提供します。本レポートは、利害関係者が競争状況を理解し、自社のビジネスを位置付け、適切な市場参入戦略を計画するためのより良い洞察を得るのに役立ちます。また、利害関係者が市場の鼓動を理解するのに役立ち、主要な市場促進要因、阻害要因、課題、機会に関する情報を提供します。
本レポートでは、以下のポイントに関する洞察を提供しています：

- 主な促進要因（市場成長を促進するセキュリティ重視の高まり、シームレスで効率的なエクスペリエンスの提供の必要性、法規制遵守と法的要件への適合の必要性）、阻害要因（来訪者情報のプライバシーとセキュリティに関する懸念、VMSの導入を制限するコストへの配慮）、機会（VMSを最適化するための分析とレポート機能の強化、テナントアプリとVMSの統合、魅力的な機会を表すカスタマイズオプション）、および来訪者管理システム市場の成長に影響を与える課題（潜在的な誤動作や技術的問題のリスク、警備員、建物スタッフ、来訪者のトレーニング）に関する分析。

- 製品開発/イノベーション：来場者管理システム市場における今後の技術、研究開発活動、新製品・サービスの発売に関する詳細な洞察。

- 市場開発：有利な市場に関する包括的な情報 - 当レポートでは、さまざまな地域の来場者管理システム市場を分析しています。

- 市場の多様化：新製品とサービス、未開拓の地域、最近の開発、および来場者管理システム市場戦略への投資に関する網羅的な情報。また、関係者が来場者管理システム市場の脈拍を理解するのに役立ち、主要な市場促進要因、阻害要因、課題、および機会に関する情報を提供します。

- 競争力の評価：来場者管理システム市場におけるHoneywell社（米国）、Pitney Bowes社（米国）、SmartSpace Software PLC社（米国）、Eptura社（米国）、Envoy社（米国）などの主要企業の市場シェア、成長戦略、サービス内容を詳細に評価します。

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1 INTRODUCTION 30
1.1 STUDY OBJECTIVES 30
1.2 MARKET DEFINITION 30
1.2.1 INCLUSIONS AND EXCLUSIONS 30
1.3 MARKET SCOPE 31
1.3.1 MARKET SEGMENTATION 31
1.3.2 REGIONS COVERED 32
1.4 YEARS CONSIDERED 32
1.5 CURRENCY CONSIDERED 33
TABLE 1 UNITED STATES DOLLAR EXCHANGE RATE, 2020–2022 33
1.6 STAKEHOLDERS 33
2 RESEARCH METHODOLOGY 34
2.1 RESEARCH DATA 34
FIGURE 1 VISITOR MANAGEMENT SYSTEM MARKET: RESEARCH DESIGN 34
2.1.1 SECONDARY DATA 35
2.1.2 PRIMARY DATA 35
2.1.2.1 Breakup of primary profiles 36
FIGURE 2 BREAKUP OF PRIMARY INTERVIEWS: BY COMPANY TYPE, DESIGNATION, AND REGION 36
2.1.2.2 Key insights from industry experts 36
2.2 MARKET BREAKUP AND DATA TRIANGULATION 37
FIGURE 3 DATA TRIANGULATION 37
2.3 MARKET SIZE ESTIMATION 38
FIGURE 4 VISITOR MANAGEMENT SYSTEM MARKET: TOP-DOWN AND BOTTOM-UP APPROACHES 38
2.3.1 TOP-DOWN APPROACH 38
2.3.2 BOTTOM-UP APPROACH 38
FIGURE 5 MARKET SIZE ESTIMATION METHODOLOGY, APPROACH 1 (SUPPLY SIDE): REVENUE OF SOFTWARE/SERVICES OF VISITOR MANAGEMENT SYSTEM MARKET 39
FIGURE 6 MARKET SIZE ESTIMATION METHODOLOGY—APPROACH 2— BOTTOM-UP (SUPPLY SIDE): COLLECTIVE REVENUE OF ALL SOFTWARE/SERVICES OF VISITOR MANAGEMENT SYSTEM MARKET 39
FIGURE 7 MARKET SIZE ESTIMATION METHODOLOGY: APPROACH 3, BOTTOM-UP (SUPPLY-SIDE), COLLECTIVE REVENUE FROM ALL SOFTWARE/SERVICES OF VISITOR MANAGEMENT SYSTEM 40
FIGURE 8 MARKET SIZE ESTIMATION METHODOLOGY—APPROACH 4—BOTTOM-UP (DEMAND SIDE): SOFTWARE/SERVICES SOLD AND THEIR AVERAGE SELLING PRICE 41

2.4 MARKET FORECAST 42
TABLE 2 FACTOR ANALYSIS 42
2.5 ASSUMPTIONS 43
TABLE 3 RESEARCH ASSUMPTIONS 43
2.6 LIMITATIONS 45
3 EXECUTIVE SUMMARY 46
TABLE 4 VISITOR MANAGEMENT SYSTEM MARKET SIZE AND GROWTH RATE, 2017–2022 (USD MILLION, Y-O-Y%) 47
TABLE 5 VISITOR MANAGEMENT SYSTEM MARKET SIZE AND GROWTH RATE, 2023–2028 (USD MILLION, Y-O-Y%) 47
FIGURE 9 SOFTWARE SEGMENT TO HOLD LARGER MARKET SIZE IN 2023 47
FIGURE 10 MOBILE-BASED SEGMENT TO HOLD LARGER MARKET SIZE IN 2023 48
FIGURE 11 PROFESSIONAL SERVICES SEGMENT TO HOLD LARGER MARKET SIZE IN 2023 48
FIGURE 12 SYSTEM INTEGRATION & IMPLEMENTATION SEGMENT TO HOLD LARGEST MARKET SIZE IN 2023 49
FIGURE 13 CLOUD SEGMENT TO HOLD LARGER MARKET SHARE IN 2023 49
FIGURE 14 SECURITY MANAGEMENT SEGMENT TO HOLD LARGEST MARKET SIZE IN 2023 50
FIGURE 15 BFSI SEGMENT TO HOLD LARGEST MARKET SIZE IN 2023 50
FIGURE 16 ASIA PACIFIC TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD 51
4 PREMIUM INSIGHTS 52
4.1 BRIEF OVERVIEW OF VISITOR MANAGEMENT SYSTEM MARKET 52
FIGURE 17 INCREASING DEMAND FOR SOFTWARE-BASED SECURITY SYSTEMS TO REDUCE PAPER-BASED ADMINISTRATIVE WORK TO DRIVE MARKET 52
4.2 VISITOR MANAGEMENT SYSTEM MARKET: TOP THREE APPLICATIONS 52
FIGURE 18 SECURITY MANAGEMENT APPLICATION TO HOLD LARGEST MARKET SHARE DURING FORECAST PERIOD 52
4.3 VISITOR MANAGEMENT SYSTEM MARKET, BY REGION 53
FIGURE 19 NORTH AMERICA TO HOLD LARGEST MARKET SHARE IN 2023 53
4.4 VISITOR MANAGEMENT SYSTEM MARKET IN NORTH AMERICA, TOP THREE APPLICATIONS AND END USERS 53
FIGURE 20 SECURITY MANAGEMENT AND BFSI SEGMENTS TO ACCOUNT FOR LARGEST MARKET SHARES IN 2023 53
5 MARKET OVERVIEW AND INDUSTRY TRENDS 54
5.1 INTRODUCTION 54
5.2 MARKET DYNAMICS 54
FIGURE 21 DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES: VISITOR MANAGEMENT SYSTEM MARKET 54
5.2.1 DRIVERS 55
5.2.1.1 Increased emphasis on security to foster market growth 55
5.2.1.2 Need to provide seamless and efficient experiences 55
5.2.1.3 Need for regulatory compliance and meeting legal requirements 55
5.2.2 RESTRAINTS 56
5.2.2.1 Privacy and security concerns for visitor information 56
5.2.2.2 Cost considerations to limit implementation of VMS 56
5.2.3 OPPORTUNITIES 56
5.2.3.1 Enhanced analytics and reporting capabilities to optimize VMS 56
5.2.3.2 Integration of tenant apps with VMS 57
5.2.3.3 Customization options to represent compelling opportunities 57
5.2.4 CHALLENGES 58
5.2.4.1 Training of security personnel, building staff, and visitors 58
5.2.4.2 Risks of potential malfunctions and technical issues 58
5.3 INDUSTRY TRENDS 59
5.3.1 VALUE CHAIN ANALYSIS 59
FIGURE 22 VISITOR MANAGEMENT SYSTEM MARKET: VALUE CHAIN ANALYSIS 59
5.3.1.1 Inbound logistics 59
5.3.1.2 Operations 59
5.3.1.3 Outbound logistics 60
5.3.1.4 Marketing and sales 60
5.3.1.5 Services 60
5.3.1.6 Supporting activities 60
5.3.1.6.1 Procurement 60
5.3.1.6.2 Human resources 60
5.3.1.6.3 Technology development 60
5.3.1.6.4 Infrastructure 61
5.3.1.6.5 Firm infrastructure 61
5.3.2 ECOSYSTEM ANALYSIS 61
FIGURE 23 VISITOR MANAGEMENT SYSTEM MARKET: ECOSYSTEM 61
TABLE 6 VISITOR MANAGEMENT SYSTEM MARKET: SOFTWARE PROVIDERS 62
TABLE 7 VISITOR MANAGEMENT SYSTEM MARKET: HARDWARE PROVIDERS 62
TABLE 8 VISITOR MANAGEMENT SYSTEM MARKET: SERVICE PROVIDERS 62
TABLE 9 VISITOR MANAGEMENT SYSTEM MARKET: INTEGRATION PARTNERS 63
TABLE 10 VISITOR MANAGEMENT SYSTEM MARKET: REGULATORS 63
5.3.3 PRICING ANALYSIS 64
5.3.3.1 Selling prices of key players, by application 64
FIGURE 24 SELLING PRICES OF KEY PLAYERS FOR TOP THREE APPLICATIONS 64
TABLE 11 SELLING PRICES OF KEY PLAYERS FOR TOP THREE APPLICATIONS (USD) 65
5.3.3.2 Indicative pricing analysis of visitor management system software 65
TABLE 12 VISITOR MANAGEMENT SYSTEM: PRICING LEVELS 65
5.3.4 PORTER’S FIVE FORCES ANALYSIS 66
FIGURE 25 PORTER’S FIVE FORCES ANALYSIS 66
TABLE 13 PORTER’S FIVE FORCES ANALYSIS 66
5.3.4.1 Threat of new entrants 67
5.3.4.2 Threat of substitutes 67
5.3.4.3 Bargaining power of buyers 67
5.3.4.4 Bargaining power of suppliers 67
5.3.4.5 Intensity of competitive rivalry 67
5.3.5 TRENDS/DISRUPTIONS IMPACTING BUYERS/CLIENT BUSINESS 68
FIGURE 26 VISITOR MANAGEMENT SYSTEM MARKET: TRENDS/DISRUPTIONS IMPACTING BUYERS/CLIENT BUSINESS 68
5.3.6 TECHNOLOGY ANALYSIS 68
5.3.6.1 Key technologies 68
5.3.6.1.1 AI and ML 68
5.3.6.1.2 Biometrics 69
5.3.6.1.3 Predictive analytics 69
5.3.6.1.4 Video surveillance systems 69
5.3.6.1.5 Cloud computing 70
5.3.6.2 Adjacent technologies 70
5.3.6.2.1 Blockchain 70
5.3.6.2.2 IoT 70
5.3.6.2.3 Big data 71
5.3.7 CASE STUDY ANALYSIS 71
5.3.7.1 Retail 71
5.3.7.1.1 Case Study 1: SwipedOn transformed Fujitsu General's front desk operations 71
5.3.7.1.2 Case Study 2: Snapdeal improved visitor management by reducing wait time by deploying VizItor’s solution 72
5.3.7.2 BFSI 73
5.3.7.2.1 Case Study 1: Toastme enhanced queue management for in-person money deposits by implementing Qminder’s solutions 73
5.3.7.3 Manufacturing 73
5.3.7.3.1 Case Study 1: Precision Plus helped Visitly monitor visitors throughout facility and streamline processes 73
5.3.7.4 Healthcare & life sciences 74
5.3.7.4.1 Case Study 1: AMAG Pharmaceuticals augmented compliance and enhanced visitor control with Envoy Visitors 74
5.3.7.4.2 Case Study 2: Retina Centre revolutionized patient experience using Vizitor 75
5.3.7.5 Media & entertainment 76
5.3.7.5.1 Case Study 1: Pandora enhanced visitor experience with Envoy Visitors 76
5.3.7.6 IT & ITeS 76
5.3.7.6.1 Case Study 1: Envoy transformed first impressions for Xero's global offices 76
5.3.7.7 Transportation & logistics 77
5.3.7.7.1 Case Study 1: Bolloré Logistics offered seamless visitor management and enhanced security with SwipedOn 77

5.3.7.8 Education 78
5.3.7.8.1 Case Study 1: Verkada’s solution provided enhanced safety and security for Mission Dolores Academy 78
5.3.8 PATENT ANALYSIS 79
5.3.8.1 Methodology 79
5.3.8.2 Document type 79
TABLE 14 PATENTS FILED, 2013–2023 79
5.3.8.3 Innovation and patent applications 79
FIGURE 27 TOTAL NUMBER OF PATENTS GRANTED, 2013–2023 79
5.3.8.3.1 Top applicants 80
FIGURE 28 TOP TEN COMPANIES WITH HIGHEST NUMBER OF PATENT APPLICATIONS, 2013–2023 80
TABLE 15 TOP 20 PATENT OWNERS, 2013–2023 80
TABLE 16 LIST OF PATENTS IN VISITOR MANAGEMENT SYSTEM MARKET, 2021–2023 81
5.3.9 BRIEF HISTORY EVOLUTION OF VISITOR MANAGEMENT SYSTEM MARKET 82
5.3.10 KEY CONFERENCES & EVENTS, 2023–2024 84
TABLE 17 DETAILED LIST OF KEY CONFERENCES & EVENTS, 2023–2024 84
5.3.11 TARIFFS AND REGULATORY LANDSCAPE 85
5.3.11.1 Regulatory bodies, government agencies, and other organizations 85
TABLE 18 NORTH AMERICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 85
TABLE 19 EUROPE: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 86
TABLE 20 ASIA PACIFIC: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 88
TABLE 21 ROW: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 89
5.3.11.1.1 North America 89
5.3.11.1.1.1 US 89
5.3.11.1.1.2 Canada 89
5.3.11.1.2 Europe 90
5.3.11.1.3 Asia Pacific 90
5.3.11.1.3.1 South Korea 90
5.3.11.1.3.2 China 90
5.3.11.1.3.3 India 90
5.3.11.1.4 Middle East & Africa 90
5.3.11.1.4.1 UAE 90
5.3.11.1.4.2 KSA 91
5.3.11.1.4.3 Bahrain 91
5.3.11.1.5 Latin America 91
5.3.11.1.5.1 Brazil 91
5.3.11.1.5.2 Mexico 91

5.3.12 KEY STAKEHOLDERS AND BUYING CRITERIA 92
5.3.12.1 Key stakeholders in buying process 92
FIGURE 29 INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR TOP THREE END USERS 92
TABLE 22 INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR TOP THREE END USERS (%) 92
5.3.12.2 Buying criteria 93
FIGURE 30 KEY BUYING CRITERIA FOR TOP THREE END USERS 93
TABLE 23 KEY BUYING CRITERIA FOR TOP THREE END USERS 93
5.3.13 TECHNOLOGY ROADMAP OF VISITOR MANAGEMENT SYSTEM MARKET 93
TABLE 24 SHORT-TERM ROADMAP, 2023–2025 93
TABLE 25 MID-TERM ROADMAP, 2026–2028 94
TABLE 26 LONG-TERM ROADMAP, 2029–2030 94
5.3.14 BUSINESS MODELS OF VISITOR MANAGEMENT SYSTEM MARKET 95
5.3.14.1 Software-as-a-Service (SaaS) 95
5.3.14.2 Enterprise License Model 95
5.3.14.3 Hardware Bundled Model 96
6 VISITOR MANAGEMENT SYSTEM MARKET, BY OFFERING 97
6.1 INTRODUCTION 98
6.1.1 OFFERING: VISITOR MANAGEMENT SYSTEM MARKET DRIVERS 98
FIGURE 31 SERVICES SEGMENT TO WITNESS HIGHER CAGR DURING FORECAST PERIOD 99
TABLE 27 VISITOR MANAGEMENT SYSTEM MARKET, BY OFFERING, 2017–2022 (USD MILLION) 99
TABLE 28 VISITOR MANAGEMENT SYSTEM MARKET, BY OFFERING, 2023–2028 (USD MILLION) 99
6.2 SOFTWARE 100
6.2.1 NEED TO IMPROVE EFFICIENCY, REDUCE WAIT TIMES, ENHANCE SECURITY MEASURES, AND PROVIDE PROFESSIONAL EXPERIENCE TO DRIVE MARKET 100
FIGURE 32 MOBILE-BASED SEGMENT TO HOLD LARGER MARKET SIZE DURING FORECAST PERIOD 100
TABLE 29 VISITOR MANAGEMENT SYSTEM MARKET, BY SOFTWARE, 2017–2022 (USD MILLION) 100
TABLE 30 VISITOR MANAGEMENT SYSTEM MARKET, BY SOFTWARE, 2023–2028 (USD MILLION) 101
TABLE 31 SOFTWARE: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2017–2022 (USD MILLION) 101
TABLE 32 SOFTWARE: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 101
6.2.2 MOBILE-BASED 102
6.2.2.1 Increasing reliance on mobile technologies and hassle-free set up to fuel demand for mobile-based VMS 102
TABLE 33 MOBILE-BASED: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2017–2022 (USD MILLION) 102
TABLE 34 MOBILE-BASED: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 102
6.2.3 WEB-BASED 103
6.2.3.1 Cost-effective and flexible, and ability to access remotely to fuel demand for web-based VMS 103
TABLE 35 WEB-BASED: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2017–2022 (USD MILLION) 103
TABLE 36 WEB-BASED: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 103
6.3 BY DEPLOYMENT MODE 104
6.3.1 NEED TO ALIGN INFRASTRUCTURE WITH SECURITY REQUIREMENTS AND OPERATIONAL GOALS TO DRIVE MARKET 104
FIGURE 33 CLOUD SEGMENT TO WITNESS HIGHER CAGR DURING FORECAST PERIOD 104
TABLE 37 VISITOR MANAGEMENT SYSTEM MARKET, BY DEPLOYMENT MODE, 2017–2022 (USD MILLION) 104
TABLE 38 VISITOR MANAGEMENT SYSTEM MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 105
6.3.2 CLOUD 105
6.3.2.1 Need to modernize visitor management process and provide smoother experience to drive demand for cloud services 105
TABLE 39 CLOUD: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2017–2022 (USD MILLION) 105
TABLE 40 CLOUD: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 106
6.3.3 ON-PREMISES 106
6.3.3.1 On-premises visitor management system to capture visitor information, issue digital badges, and control access privileges 106
TABLE 41 ON-PREMISES: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2017–2022 (USD MILLION) 106
TABLE 42 ON-PREMISES: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 107
6.4 SERVICES 107
6.4.1 NEED FOR SEAMLESS AND SECURE VISITOR EXPERIENCE TO BOOST DEMAND FOR VISITOR MANAGEMENT SYSTEM SERVICES 107
FIGURE 34 PROFESSIONAL SERVICES SEGMENT TO HOLD LARGEST MARKET SIZE DURING FORECAST PERIOD 108
TABLE 43 VISITOR MANAGEMENT SYSTEM MARKET, BY SERVICE, 2017–2022 (USD MILLION) 108
TABLE 44 VISITOR MANAGEMENT SYSTEM MARKET, BY SERVICE, 2023–2028 (USD MILLION) 108
6.4.2 PROFESSIONAL SERVICES 109
6.4.2.1 Need to ensure seamless integration and tailored implementation to fuel demand for professional services 109
FIGURE 35 CONSULTING SEGMENT TO WITNESS HIGHEST CAGR DURING FORECAST PERIOD 109
TABLE 45 PROFESSIONAL SERVICES: VISITOR MANAGEMENT SYSTEM MARKET, BY TYPE, 2017–2022 (USD MILLION) 109
TABLE 46 PROFESSIONAL SERVICES: VISITOR MANAGEMENT SYSTEM MARKET, BY TYPE, 2023–2028 (USD MILLION) 110
TABLE 47 PROFESSIONAL SERVICES: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2017–2022 (USD MILLION) 110
TABLE 48 PROFESSIONAL SERVICES: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 110
6.4.2.2 Consulting 111
TABLE 49 CONSULTING: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2017–2022 (USD MILLION) 111
TABLE 50 CONSULTING: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 111
6.4.2.3 System integration & implementation 112
TABLE 51 SYSTEM INTEGRATION & IMPLEMENTATION: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2017–2022 (USD MILLION) 112
TABLE 52 SYSTEM INTEGRATION & IMPLEMENTATION: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 112
6.4.2.4 Support & maintenance 113
TABLE 53 SUPPORT & MAINTENANCE: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2017–2022 (USD MILLION) 113
TABLE 54 SUPPORT & MAINTENANCE: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 113
6.4.3 MANAGED SERVICES 114
6.4.3.1 Managed services to operate system efficiently, help align with regulatory requirements, and offer high level of scalability 114
TABLE 55 MANAGED SERVICES: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2017–2022 (USD MILLION) 114
TABLE 56 MANAGED SERVICES: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 114
7 VISITOR MANAGEMENT SYSTEM MARKET, BY APPLICATION 115
7.1 INTRODUCTION 116
7.1.1 APPLICATION: VISITOR MANAGEMENT SYSTEM MARKET DRIVERS 116
FIGURE 36 COMPLIANCE MANAGEMENT & FRAUD DETECTION APPLICATION TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD 117
TABLE 57 VISITOR MANAGEMENT SYSTEM MARKET, BY APPLICATION, 2017–2022 (USD MILLION) 117
TABLE 58 VISITOR MANAGEMENT SYSTEM MARKET, BY APPLICATION, 2023–2028 (USD MILLION) 118
7.2 SECURITY MANAGEMENT 118
7.2.1 CHECK-IN PROCESS, CAPTURING VISITOR IDENTIFICATION DETAILS, AND CROSS-REFERENCING INFORMATION TO DRIVE DEMAND FOR SECURITY MANAGEMENT 118
TABLE 59 SECURITY MANAGEMENT: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2017–2022 (USD MILLION) 119
TABLE 60 SECURITY MANAGEMENT: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 119

7.3 HISTORICAL VISITOR TRACKING 119
7.3.1 NEED TO CAPTURE DETAILS AND RECORD AND STORE VISITOR DATA TO FUEL DEMAND FOR HISTORICAL VISITOR TRACKING 119
TABLE 61 HISTORICAL VISITOR TRACKING: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2017–2022 (USD MILLION) 120
TABLE 62 HISTORICAL VISITOR TRACKING: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 120
7.4 COMPLIANCE MANAGEMENT & FRAUD DETECTION 121
7.4.1 COMPLIANCE MANAGEMENT & FRAUD DETECTION TO ENSURE REGULATORY COMPLIANCE AND PREVENT FRAUDULENT ACTIVITIES 121
TABLE 63 COMPLIANCE MANAGEMENT & FRAUD DETECTION: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2017–2022 (USD MILLION) 121
TABLE 64 COMPLIANCE MANAGEMENT & FRAUD DETECTION: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 121
7.5 PARKING MANAGEMENT 122
7.5.1 VISITOR MANAGEMENT SYSTEM TO AUTOMATE REGISTRATION AND ALLOCATION AND ENSURE EFFICIENT MANAGEMENT OF PARKING SPOTS 122
TABLE 65 PARKING MANAGEMENT: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2017–2022 (USD MILLION) 122
TABLE 66 PARKING MANAGEMENT: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 122
7.6 MEETING ROOM MANAGEMENT 123
7.6.1 NEED TO MANAGE MEETING ROOMS EFFICIENTLY TO BOOST DEMAND FOR MEETING ROOM MANAGEMENT SOLUTIONS 123
TABLE 67 MEETING ROOM MANAGEMENT: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2017–2022 (USD MILLION) 123
TABLE 68 MEETING ROOM MANAGEMENT: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 123
7.7 CONTACT TRACING 124
7.7.1 NEED TO AUTOMATE CONTACT TRACING PROCESS AND EXPEDITE PUBLIC HEALTH RESPONSE TO FUEL DEMAND FOR CONTACT TRACING SOLUTIONS 124
TABLE 69 CONTACT TRACING: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2017–2022 (USD MILLION) 124
TABLE 70 CONTACT TRACING: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 124
7.8 OTHER APPLICATIONS 125
TABLE 71 OTHER APPLICATIONS: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2017–2022 (USD MILLION) 125
TABLE 72 OTHER APPLICATIONS: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 125

8 VISITOR MANAGEMENT SYSTEM MARKET, BY END USER 126
8.1 INTRODUCTION 127
8.1.1 END USER: VISITOR MANAGEMENT SYSTEM MARKET DRIVERS 127
FIGURE 37 BFSI END USER TO HOLD LARGEST MARKET SIZE DURING FORECAST PERIOD 128
TABLE 73 VISITOR MANAGEMENT SYSTEM MARKET, BY END USER, 2017–2022 (USD MILLION) 129
TABLE 74 VISITOR MANAGEMENT SYSTEM MARKET, BY END USER, 2023–2028 (USD MILLION) 129
8.2 BFSI 130
TABLE 75 BFSI: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2017–2022 (USD MILLION) 130
TABLE 76 BFSI: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 130
8.3 RETAIL 131
TABLE 77 RETAIL: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2017–2022 (USD MILLION) 131
TABLE 78 RETAIL: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 131
8.4 TELECOM 132
TABLE 79 TELECOM: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2017–2022 (USD MILLION) 132
TABLE 80 TELECOM: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 132
8.5 HEALTHCARE & LIFE SCIENCES 133
TABLE 81 HEALTHCARE & LIFE SCIENCES: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2017–2022 (USD MILLION) 133
TABLE 82 HEALTHCARE & LIFE SCIENCES: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 133
8.6 MANUFACTURING 134
TABLE 83 MANUFACTURING: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2017–2022 (USD MILLION) 134
TABLE 84 MANUFACTURING: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 134
8.7 TRAVEL & HOSPITALITY 135
TABLE 85 TRAVEL & HOSPITALITY: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2017–2022 (USD MILLION) 135
TABLE 86 TRAVEL & HOSPITALITY: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 136
8.8 GOVERNMENT & DEFENSE 136
TABLE 87 GOVERNMENT & DEFENSE: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2017–2022 (USD MILLION) 136
TABLE 88 GOVERNMENT & DEFENSE: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 137
8.9 TRANSPORTATION & LOGISTICS 137
TABLE 89 TRANSPORTATION & LOGISTICS: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2017–2022 (USD MILLION) 137
TABLE 90 TRANSPORTATION & LOGISTICS: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 138
8.10 ENERGY & UTILITIES 138
TABLE 91 ENERGY & UTILITIES: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2017–2022 (USD MILLION) 138
TABLE 92 ENERGY & UTILITIES: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 139
8.11 IT & ITES 139
TABLE 93 IT & ITES: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2017–2022 (USD MILLION) 139
TABLE 94 IT & ITES: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 140
8.12 RESIDENTIAL 140
TABLE 95 RESIDENTIAL: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2017–2022 (USD MILLION) 141
TABLE 96 RESIDENTIAL: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 141
8.13 MEDIA & ENTERTAINMENT 141
TABLE 97 MEDIA & ENTERTAINMENT: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2017–2022 (USD MILLION) 142
TABLE 98 MEDIA & ENTERTAINMENT: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 142
8.14 OTHER END USERS 143
TABLE 99 OTHER END USERS: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2017–2022 (USD MILLION) 143
TABLE 100 OTHER END USERS: VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 144
9 VISITOR MANAGEMENT SYSTEM MARKET, BY REGION 145
9.1 INTRODUCTION 146
FIGURE 38 SOUTH AFRICA TO WITNESS HIGHEST CAGR DURING FORECAST PERIOD 146
FIGURE 39 ASIA PACIFIC TO ACCOUNT FOR HIGHEST CAGR DURING FORECAST PERIOD 146
TABLE 101 VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2017–2022 (USD MILLION) 147
TABLE 102 VISITOR MANAGEMENT SYSTEM MARKET, BY REGION, 2023–2028 (USD MILLION) 147
9.2 NORTH AMERICA 147
9.2.1 NORTH AMERICA: VISITOR MANAGEMENT SYSTEM MARKET DRIVERS 148
9.2.2 NORTH AMERICA: RECESSION IMPACT 148
FIGURE 40 NORTH AMERICA: MARKET SNAPSHOT 149
TABLE 103 NORTH AMERICA: VISITOR MANAGEMENT SYSTEM MARKET, BY COUNTRY, 2017–2022 (USD MILLION) 149
TABLE 104 NORTH AMERICA: VISITOR MANAGEMENT SYSTEM MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 150
TABLE 105 NORTH AMERICA: VISITOR MANAGEMENT SYSTEM MARKET, BY OFFERING, 2017–2022 (USD MILLION) 150
TABLE 106 NORTH AMERICA: VISITOR MANAGEMENT SYSTEM MARKET, BY OFFERING, 2023–2028 (USD MILLION) 150
TABLE 107 NORTH AMERICA: VISITOR MANAGEMENT SYSTEM MARKET, BY SOFTWARE, 2017–2022 (USD MILLION) 150
TABLE 108 NORTH AMERICA: VISITOR MANAGEMENT SYSTEM MARKET, BY SOFTWARE, 2023–2028 (USD MILLION) 151
TABLE 109 NORTH AMERICA: VISITOR MANAGEMENT SYSTEM MARKET, BY DEPLOYMENT MODE, 2017–2022 (USD MILLION) 151
TABLE 110 NORTH AMERICA: VISITOR MANAGEMENT SYSTEM MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 151
TABLE 111 NORTH AMERICA: VISITOR MANAGEMENT SYSTEM MARKET, BY SERVICE, 2017–2022 (USD MILLION) 151
TABLE 112 NORTH AMERICA: VISITOR MANAGEMENT SYSTEM MARKET, BY SERVICE, 2023–2028 (USD MILLION) 152
TABLE 113 NORTH AMERICA: VISITOR MANAGEMENT SYSTEM MARKET, BY PROFESSIONAL SERVICE, 2017–2022 (USD MILLION) 152
TABLE 114 NORTH AMERICA: VISITOR MANAGEMENT SYSTEM MARKET, BY PROFESSIONAL SERVICE, 2023–2028 (USD MILLION) 152
TABLE 115 NORTH AMERICA: VISITOR MANAGEMENT SYSTEM MARKET, BY APPLICATION, 2017–2022 (USD MILLION) 153
TABLE 116 NORTH AMERICA: VISITOR MANAGEMENT SYSTEM MARKET, BY APPLICATION, 2023–2028 (USD MILLION) 153
TABLE 117 NORTH AMERICA: VISITOR MANAGEMENT SYSTEM MARKET, BY END USER, 2017–2022 (USD MILLION) 154
TABLE 118 NORTH AMERICA: VISITOR MANAGEMENT SYSTEM MARKET, BY END USER, 2023–2028 (USD MILLION) 154
9.2.3 US 155
9.2.3.1 Necessity to meet regulatory requirements to fuel demand for visitor management system in US 155
TABLE 119 US: VISITOR MANAGEMENT SYSTEM MARKET, BY OFFERING, 2017–2022 (USD MILLION) 155
TABLE 120 US: VISITOR MANAGEMENT SYSTEM MARKET, BY OFFERING, 2023–2028 (USD MILLION) 155
TABLE 121 US: VISITOR MANAGEMENT SYSTEM MARKET, BY DEPLOYMENT MODE, 2017–2022 (USD MILLION) 156
TABLE 122 US: VISITOR MANAGEMENT SYSTEM MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 156
9.2.4 CANADA 156
9.2.4.1 Focus on security, compliance, and efficiency to boost demand for visitor management system in Canada 156
9.3 EUROPE 156
9.3.1 EUROPE: VISITOR MANAGEMENT SYSTEM MARKET DRIVERS 157
9.3.2 EUROPE: RECESSION IMPACT 157
TABLE 123 EUROPE: VISITOR MANAGEMENT SYSTEM MARKET, BY COUNTRY, 2017–2022 (USD MILLION) 158
TABLE 124 EUROPE: VISITOR MANAGEMENT SYSTEM MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 158
TABLE 125 EUROPE: VISITOR MANAGEMENT SYSTEM MARKET, BY OFFERING, 2017–2022 (USD MILLION) 158
TABLE 126 EUROPE: VISITOR MANAGEMENT SYSTEM MARKET, BY OFFERING, 2023–2028 (USD MILLION) 159
TABLE 127 EUROPE: VISITOR MANAGEMENT SYSTEM MARKET, BY SOFTWARE, 2017–2022 (USD MILLION) 159
TABLE 128 EUROPE: VISITOR MANAGEMENT SYSTEM MARKET, BY SOFTWARE, 2023–2028 (USD MILLION) 159
TABLE 129 EUROPE: VISITOR MANAGEMENT SYSTEM MARKET, BY DEPLOYMENT MODE, 2017–2022 (USD MILLION) 159
TABLE 130 EUROPE: VISITOR MANAGEMENT SYSTEM MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 160
TABLE 131 EUROPE: VISITOR MANAGEMENT SYSTEM MARKET, BY SERVICE, 2017–2022 (USD MILLION) 160
TABLE 132 EUROPE: VISITOR MANAGEMENT SYSTEM MARKET, BY SERVICE, 2023–2028 (USD MILLION) 160
TABLE 133 EUROPE: VISITOR MANAGEMENT SYSTEM MARKET, BY PROFESSIONAL SERVICE, 2017–2022 (USD MILLION) 160
TABLE 134 EUROPE: VISITOR MANAGEMENT SYSTEM MARKET, BY PROFESSIONAL SERVICE, 2023–2028 (USD MILLION) 161
TABLE 135 EUROPE: VISITOR MANAGEMENT SYSTEM MARKET, BY APPLICATION, 2017–2022 (USD MILLION) 161
TABLE 136 EUROPE: VISITOR MANAGEMENT SYSTEM MARKET, BY APPLICATION, 2023–2028 (USD MILLION) 161
TABLE 137 EUROPE: VISITOR MANAGEMENT SYSTEM MARKET, BY END USER, 2017–2022 (USD MILLION) 162
TABLE 138 EUROPE: VISITOR MANAGEMENT SYSTEM MARKET, BY END USER, 2023–2028 (USD MILLION) 162
9.3.3 UK 163
9.3.3.1 Strong focus on technology and innovation to fuel demand for visitor management system in UK 163
TABLE 139 UK: VISITOR MANAGEMENT SYSTEM MARKET, BY OFFERING, 2017–2022 (USD MILLION) 163
TABLE 140 UK: VISITOR MANAGEMENT SYSTEM MARKET, BY OFFERING, 2023–2028 (USD MILLION) 163
TABLE 141 UK: VISITOR MANAGEMENT SYSTEM MARKET, BY DEPLOYMENT MODE, 2017–2022 (USD MILLION) 163
TABLE 142 UK: VISITOR MANAGEMENT SYSTEM MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 164
9.3.4 GERMANY 164
9.3.4.1 Need to enhance security, streamline digital transformation efforts, and optimize cloud management to drive market 164
TABLE 143 GERMANY: VISITOR MANAGEMENT SYSTEM MARKET, BY OFFERING, 2017–2022 (USD MILLION) 164
TABLE 144 GERMANY: VISITOR MANAGEMENT SYSTEM MARKET, BY OFFERING, 2023–2028 (USD MILLION) 164
TABLE 145 GERMANY: VISITOR MANAGEMENT SYSTEM MARKET, BY DEPLOYMENT MODE, 2017–2022 (USD MILLION) 165
TABLE 146 GERMANY: VISITOR MANAGEMENT SYSTEM MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 165
9.3.5 FRANCE 165
9.3.5.1 Favorable political environment, local and foreign investors, and technological drivers to propel market 165
9.3.6 ITALY 166
9.3.6.1 Government funding and initiatives to fuel demand for visitor management system solutions 166
9.3.7 SPAIN 166
9.3.7.1 Digital transformation, innovation, and government support to fuel demand for visitor management system in Spain 166
9.3.8 REST OF EUROPE 166
9.4 ASIA PACIFIC 167
9.4.1 ASIA PACIFIC: VISITOR MANAGEMENT SYSTEM MARKET DRIVERS 167
9.4.2 ASIA PACIFIC: RECESSION IMPACT 168
FIGURE 41 ASIA PACIFIC: MARKET SNAPSHOT 169
TABLE 147 ASIA PACIFIC: VISITOR MANAGEMENT SYSTEM MARKET, BY COUNTRY, 2017–2022 (USD MILLION) 169
TABLE 148 ASIA PACIFIC: VISITOR MANAGEMENT SYSTEM MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 170
TABLE 149 ASIA PACIFIC: VISITOR MANAGEMENT SYSTEM MARKET, BY OFFERING, 2017–2022 (USD MILLION) 170
TABLE 150 ASIA PACIFIC: VISITOR MANAGEMENT SYSTEM MARKET, BY OFFERING, 2023–2028 (USD MILLION) 170
TABLE 151 ASIA PACIFIC: VISITOR MANAGEMENT SYSTEM MARKET, BY SOFTWARE, 2017–2022 (USD MILLION) 170
TABLE 152 ASIA PACIFIC: VISITOR MANAGEMENT SYSTEM MARKET, BY SOFTWARE, 2023–2028 (USD MILLION) 171
TABLE 153 ASIA PACIFIC: VISITOR MANAGEMENT SYSTEM MARKET, BY DEPLOYMENT MODE, 2017–2022 (USD MILLION) 171
TABLE 154 ASIA PACIFIC: VISITOR MANAGEMENT SYSTEM MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 171
TABLE 155 ASIA PACIFIC: VISITOR MANAGEMENT SYSTEM MARKET, BY SERVICE, 2017–2022 (USD MILLION) 171
TABLE 156 ASIA PACIFIC: VISITOR MANAGEMENT SYSTEM MARKET, BY SERVICE, 2023–2028 (USD MILLION) 172
TABLE 157 ASIA PACIFIC: VISITOR MANAGEMENT SYSTEM MARKET, BY PROFESSIONAL SERVICE, 2017–2022 (USD MILLION) 172
TABLE 158 ASIA PACIFIC: VISITOR MANAGEMENT SYSTEM MARKET, BY PROFESSIONAL SERVICE, 2023–2028 (USD MILLION) 172
TABLE 159 ASIA PACIFIC: VISITOR MANAGEMENT SYSTEM MARKET, BY APPLICATION, 2017–2022 (USD MILLION) 173
TABLE 160 ASIA PACIFIC: VISITOR MANAGEMENT SYSTEM MARKET, BY APPLICATION, 2023–2028 (USD MILLION) 173
TABLE 161 ASIA PACIFIC: VISITOR MANAGEMENT SYSTEM MARKET, BY END USER, 2017–2022 (USD MILLION) 174
TABLE 162 ASIA PACIFIC: VISITOR MANAGEMENT SYSTEM MARKET, BY END USER, 2023–2028 (USD MILLION) 174

9.4.3 CHINA 175
9.4.3.1 Increased use of AI-based applications and government initiatives to boost demand for visitor management system in China 175
TABLE 163 CHINA: VISITOR MANAGEMENT SYSTEM MARKET, BY OFFERING, 2017–2022 (USD MILLION) 175
TABLE 164 CHINA: VISITOR MANAGEMENT SYSTEM MARKET, BY OFFERING, 2023–2028 (USD MILLION) 175
TABLE 165 CHINA: VISITOR MANAGEMENT SYSTEM MARKET, BY DEPLOYMENT MODE, 2017–2022 (USD MILLION) 176
TABLE 166 CHINA: VISITOR MANAGEMENT SYSTEM MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 176
9.4.4 JAPAN 176
9.4.4.1 Japan's vision of Society 5.0 with tech-savvy population and strong mobile culture to drive market 176
9.4.5 INDIA 177
9.4.5.1 India's thriving startup ecosystem to fuel demand for visitor management system 177
9.4.6 SOUTH KOREA 177
9.4.6.1 Intense government support for digital transformation to fuel demand for visitor management system in South Korea 177
9.4.7 AUSTRALIA & NEW ZEALAND 178
9.4.7.1 Need to enhance visitor experience and safety to propel demand for visitor management system 178
9.4.8 ASEAN 178
9.4.8.1 Investments in technological advancements and innovations to drive market 178
TABLE 167 ASEAN: VISITOR MANAGEMENT SYSTEM MARKET, BY OFFERING, 2017–2022 (USD MILLION) 178
TABLE 168 ASEAN: VISITOR MANAGEMENT SYSTEM MARKET, BY OFFERING, 2023–2028 (USD MILLION) 179
TABLE 169 ASEAN: VISITOR MANAGEMENT SYSTEM MARKET, BY DEPLOYMENT MODE, 2017–2022 (USD MILLION) 179
TABLE 170 ASEAN: VISITOR MANAGEMENT SYSTEM MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 179
9.4.9 REST OF ASIA PACIFIC 179

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Table of Contents

Summary

The global visitor management system market is valued at USD 1.6 billion in 2023 and is estimated to reach USD 3.0 billion by 2028, registering a CAGR of 13.7% during the forecast period. Implementing a visitor management system is crucial for improving security and safety measures within a facility. Traditional methods, such as manual sign-in sheets, lack adequate security features and are vulnerable to errors and unauthorized access. To address this issue, VMS solutions incorporate advanced technologies like facial recognition, ID scanning, and real-time background checks to verify visitors' identities and ensure only authorized individuals have access to the premises. These security features enhance access control protocols and reduce the risk of potential security breaches. VMS solutions also offer real-time monitoring and tracking of visitor movements, enabling security personnel to respond promptly to any suspicious activities. In the event of emergencies or evacuations, the VMS system can quickly account for all visitors present in the building, aiding emergency response and ensuring the safety of occupants.
The Software segment is projected to hold the largest market size during the forecast period
A Visitor Management System, specifically in terms of software, is a technological solution designed to optimize the process of tracking and managing visitors within a facility. It offers a digital platform that replaces traditional paper-based logbooks and manual check-in procedures. This software facilitates a streamlined check-in process for visitors by allowing them to digitally register their details, such as their name, contact information, purpose of visit, and the person they are meeting. The system then generates visitor badges or QR codes, enhancing access control and security. Moreover, this software often includes features such as real-time notifications to hosts upon visitor arrival, integration with identification systems like ID badges or biometric verification, and data analytics to track visitor patterns.
Compliance management and fraud detection application is registered to grow at the highest CAGR during the forecast period
The integration of visitor management systems into compliance management and fraud detection strategies introduces a powerful tool to ensure regulatory adherence and prevent fraudulent activities within various organizational settings. This application of visitor management system revolves around meticulously collecting and verifying visitor data, cross-referencing it with watchlists and databases to identify potential risks, and facilitating real-time alerts to security personnel. By maintaining accurate records and conducting rigorous background checks, visitor management systems play a pivotal role in promoting compliance with industry regulations and preemptively thwarting fraudulent activities. It aids in adhering to Know Your Customer (KYC) regulations by capturing accurate visitor details during on-site visits.
By software, mobile-based segment is anticipated to account for the largest market size during the forecast period
One of the reasons business owners often hesitate to adopt a visitor management system is the perceived complexity and effort required for its implementation. However, the emergence of mobile-based visitor management systems addresses this concern remarkably. Unlike traditional systems, mobile-based solutions eliminate the need for setting up additional hardware, making the rollout process almost instantaneous. In fact, the setup process is as straightforward as creating an account, establishing a site, designing check-in forms, and inviting users. This convenience has led many managers and compliance officers to embrace mobile solutions for their visitor access needs, a trend that aligns well with the world's increasing reliance on mobile devices.
Asia Pacific is projected to witness the highest CAGR during the forecast period.
Asia Pacific is a leader in adopting innovation, with new technologies transforming the workforce and employer expectations. The region's businesses are investing heavily in technology, particularly in AI and machine learning, workforce management system, and cloud-based technology, to improve business operations' efficiency and productivity. AI is also being used for tasks, such as visitor check-in, facial recognition, and lobby management. The momentum for 5G technology is growing quickly, especially in countries such as India, where tens of millions of 5G connections are expected to be added in 2023.
Breakdown of primaries
In-depth interviews were conducted with Chief Executive Officers (CEOs), innovation and technology directors, system integrators, and executives from various key organizations operating in the visitor management system market.
 By Company: Tier I: 35%, Tier II: 45%, and Tier III: 20%
 By Designation: C-Level Executives: 35%, Directors: 25%, and Others: 40%
 By Region: North America: 40%, Asia Pacific: 30%, Europe: 20%, Middle East & Africa: 5% and Latin America: 5%
Major vendors offering visitor management system software and services across the globe are Honeywell (US), Pitney Bowes (US), SmartSpace Software PLC (US), Eptura (US), Envoy (US), AlertEnterprise (US), HID Global (US), Genetec (Canada), MRI Software (US), Jolly Technologies (US), Digicred Technologies (India), Sign In Solutions (US), Eden Software Solutions (US), Building Intelligence (US), Splan (US), iLobby (Canada), OfficeSpace Software (US), VAMS Global (US), Qminder (UK), Raptor Technologies (US), Verkada (US), Carson Living (US), VersionX (US), Vizmo (US), Visitly (US), Transmission (US), Swiftlane (US), Vizitor (India), Visitorz.io (India) and Tactic (US).
Research Coverage
The market study covers visitor management system across segments. It aims at estimating the market size and the growth potential across different segments, such as offering, application, end user, and region. It includes an in-depth competitive analysis of the key players in the market, along with their company profiles, key observations related to product and business offerings, recent developments, and key market strategies.
Key Benefits of Buying the Report
The report would provide the market leaders/new entrants in this market with information on the closest approximations of the revenue numbers for the overall market for visitor management system and its subsegments. It would help stakeholders understand the competitive landscape and gain more insights better to position their business and plan suitable go-to-market strategies. It also helps stakeholders understand the pulse of the market and provides them with information on key market drivers, restraints, challenges, and opportunities.
The report provides insights on the following pointers:

• Analysis of key drivers (Increased emphasis on security fostering market growth, Need to provide seamless and efficient experiences and Need for regulatory compliance and meeting legal requirements), restraints (Privacy and security concerns for visitor’s information, Cost considerations to limit implementation of VMS), opportunities (Enhanced analytics and reporting capabilities to optimize VMS, Integration of tenant apps with VMS and Customization options to represent compelling opportunity), and challenges (Risks of potential malfunctions and technical issues and Training of security personnel, building staff, and visitors) influencing the growth of the visitor management system market

• Product Development/Innovation: Detailed insights on upcoming technologies, research & development activities, and new product & service launches in the visitor management system market.

• Market Development: Comprehensive information about lucrative markets – the report analyses the visitor management system market across varied regions.

• Market Diversification: Exhaustive information about new products & services, untapped geographies, recent developments, and investments in visitor management system market strategies; the report also helps stakeholders understand the pulse of the visitor management system market and provides them with information on key market drivers, restraints, challenges, and opportunities.

• Competitive Assessment: In-depth assessment of market shares, growth strategies and service offerings of leading players such as Honeywell (US), Pitney Bowes (US), SmartSpace Software PLC (US), Eptura (US) and Envoy (US) among others in the visitor management system market.

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ご注文は、お電話またはWEBから承ります。お見積もりの作成もお気軽にご相談ください。

本レポートと同分野（通信・IT）の最新刊レポート

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