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サービスとしてのユニファイド・コミュニケーション市場世界の産業動向、シェア、規模、成長、機会、2023-2028年予測


Unified Communications as a Service Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2023-2028

市場の概要 世界のユニファイド・コミュニケーション・アズ・ア・サービスの市場規模は、2022年に531億米ドルに達しました。今後、IMARC Groupは、2023年から2028年の間に21.3%の成長率(CAGR)を示し、2028年... もっと見る

 

 

出版社 出版年月 電子版価格 ページ数 言語
IMARC Services Private Limited.
アイマークサービス
2023年3月18日 US$2,499
シングルユーザライセンス
ライセンス・価格情報・注文方法はこちら
144 英語

 

サマリー

市場の概要

世界のユニファイド・コミュニケーション・アズ・ア・サービスの市場規模は、2022年に531億米ドルに達しました。今後、IMARC Groupは、2023年から2028年の間に21.3%の成長率(CAGR)を示し、2028年までに1709億米ドルに達すると予測しています。クラウドベースのソリューションの採用が進んでいること、さまざまな業界で効果的なコミュニケーションソリューションへの需要が高まっていること、ビジネスプロセスのデジタル化を好む傾向が強まっていることなどが、市場を牽引する主な要因の1つです。

UCaaS(Unified Communications as a Service)とは、さまざまなコミュニケーションやコラボレーションのアプリケーションやサービスを提供する、クラウド配信型のユニファイド・コミュニケーション・モデルを指します。シングルテナントやマルチテナントのサービスを通じて、電子メール、インスタントメッセージ、ビデオ会議、コールルーティング、音声コミュニケーションツールなどを提供します。また、オートアテンダント、双方向音声応答、コールルーティング、顧客関係管理などのコンタクトセンター機能を提供し、さまざまなコアビジネス業務に柔軟性と拡張性を提供します。また、業務効率を向上させ、ハードウェア機器の購入やリソースのアウトソースにかかる設備投資を最小限に抑えることができます。また、インターネットに接続できる環境であれば、いつでも、どこからでも、企業経営者が組織を運営することが可能です。また、従業員の生産性を向上させ、さまざまな情報技術(IT)サービスやプロセスを合理化することができます。また、多くの中小企業がカスタマーケアサービスを向上させることで、売上を向上させ、ビジネスの成長を促進することができます。さらに、UCaaSはさまざまな業務の効率化を実現するため、世界中の銀行、金融サービス、保険(BFSI)、情報技術(IT)、通信、旅行、ホスピタリティ、輸送・物流などの分野で採用されています。

ユニファイド・コミュニケーション・アズ・ア・サービスの市場動向:

現在、さまざまな業界で、従業員、顧客、利害関係者との関係を管理するための効果的なコミュニケーションソリューションに対する需要が高まっていることは、市場にプラスの影響を与える主要因の1つとなっています。また、インフラを管理し、コストを最小限に抑え、労働集約的な作業を軽減するために、クラウドベースのソリューションの採用が増加していることも、市場の成長を後押ししています。また、ワークフローや業務の簡素化、データの解釈、価値ある洞察の獲得を目的としたビジネスプロセスのデジタル化に対する嗜好が高まっており、市場の見通しを良好なものにしています。また、ワークライフバランスの維持と生産性の向上を目的に、従業員の間で在宅勤務(WFH)モデルの採用が世界的に増加しています。これに加えて、企業のモビリティを高めるためにオフィスに自分のデバイスを持ち込む(BYOD)傾向が高まっていることが、市場の成長に寄与しています。さらに、自動トランスクリプトやスピーカーのスマートトラッキング、直感的な通話録音など、さまざまなメリットを提供するためのUCaaSにおける人工知能(AI)とモノのインターネット(IoT)の統合が進んでいることも、市場の成長を後押ししています。さらに、企業のITインフラストラクチャの改善の高まりと、パブリッククラウドサービスの需要の高まりが、市場の成長を後押ししています。

主要な市場セグメント:

IMARC Groupは、2023年から2028年までの世界、地域、国レベルでの予測とともに、世界のサービスとしてのユニファイド・コミュニケーション市場レポートの各サブセグメントにおける主要トレンドの分析を提供します。当レポートでは、ソリューションタイプ、組織規模、導入形態、業種に基づき、市場を分類しています。

ソリューションタイプのインサイト:

テレフォニー
ユニファイドメッセージング
コンファレンシング
コラボレーション・プラットフォーム
その他


本レポートでは、ソリューションタイプに基づくサービスとしてのユニファイド・コミュニケーション市場の詳細な内訳と分析を提供しています。これには、テレフォニー、ユニファイドメッセージング、コンファレンシング、コラボレーションプラットフォーム、その他が含まれます。それによると、テレフォニーは最大のセグメントを占めています。

組織規模の洞察:

中小企業
大企業


また、組織規模に基づくサービスとしてのユニファイド・コミュニケーション市場の詳細な分類と分析も本レポートで提供しています。これには、中小企業と大企業が含まれます。それによると、大企業が最も大きな市場シェアを占めています。

デプロイメント・モードのインサイト:

パブリッククラウド
プライベートクラウド
ハイブリッドクラウド


また、サービスとしてのユニファイド・コミュニケーション市場の展開モードに基づく詳細な分類と分析も報告書に記載されています。これには、パブリッククラウド、プライベートクラウド、ハイブリッドクラウドが含まれます。レポートによると、パブリッククラウドが最大の市場シェアを占めています。

Vertical Insights(バーティカル・インサイト):

BFSI
IT・テレコム
ヘルスケア
運輸・物流
旅行・ホスピタリティ
メディア・エンターテインメント
その他


本レポートでは、ユニファイド・コミュニケーション・アズ・ア・サービス市場の業種別の詳細な分類と分析も行っています。これには、BFSI、IT・テレコム、ヘルスケア、輸送・物流、旅行・ホスピタリティ、メディア・エンターテインメント、その他が含まれます。それによると、ITおよびテレコムが最大の市場シェアを占めています。

地域別インサイト

北アメリカ

ユーエスエー
カナダ


アジア太平洋

中国
日本
インド
南朝鮮
オーストラリア
インドネシア
その他


ヨーロッパ

ドイツ
フランス
イギリス
イタリア
スペイン
ロシア
その他


ラテンアメリカ

ブラジル
メキシコ
その他


中近東・アフリカ


また、北米(米国、カナダ)、アジア太平洋(中国、日本、インド、韓国、オーストラリア、インドネシア、その他)、欧州(英国、ドイツ、フランス、イタリア、スペイン、ロシア、その他)、中南米(ブラジル、メキシコ、その他)、中東・アフリカを含むすべての主要地域市場について包括的に分析している。それによると、ユニファイド・コミュニケーション・アズ・ア・サービスの市場規模は、北米が最大でした。北米のサービスとしてのユニファイド・コミュニケーション市場を牽引する要因としては、クラウド技術の採用拡大、ビジネスの自動化の進展、リモートワークの増加などが挙げられます。

競合の状況:

また、世界のユニファイド・コミュニケーション・アズ・ア・サービス市場における競争環境についても包括的な分析を行っています。市場構造、主要企業による市場シェア、プレイヤーのポジショニング、トップの勝利戦略、競合ダッシュボード、企業評価象限などの競争分析がレポート内で取り上げられています。また、主要企業の詳細なプロフィールを掲載しています。対象となる企業には、8x8 Inc.、Ale USA Inc.、AT&T Inc. (China Huaxin Post and Telecom Technologies Co. Ltd.)、BT Group Plc、Cisco Systems Inc.、Fuze Inc、Microsoft Corporation、NTT Communications (The Nippon Telegraph and Telephone Corporation), Ringcentral Inc, Verizon Communications Inc.など。なお、これは一部の企業のリストであり、完全なリストはレポートにて提供されています。

本レポートで回答した主な質問

サービスとしてのユニファイド・コミュニケーションの世界市場はこれまでどのように推移してきたのか、そして今後数年間はどのように推移していくのか?
サービスとしてのユニファイド・コミュニケーションの世界市場における推進要因、阻害要因、機会は何か?
各駆動要因、阻害要因、機会が世界のサービスとしてのユニファイド・コミュニケーション市場に与える影響は何か?
主要な地域市場とは?
最も魅力的なサービスとしてのユニファイド・コミュニケーション市場を代表する国はどこか?
ソリューションタイプに基づく市場の内訳は?
サービスとしてのユニファイド・コミュニケーション市場において、最も魅力的なソリューションタイプは?
組織規模に基づく市場の内訳は?
サービスとしてのユニファイド・コミュニケーション市場において、最も魅力的な組織規模はどこか?
導入形態に基づく市場の内訳は?
サービスとしてのユニファイド・コミュニケーション市場において、最も魅力的な展開モードは何か?
市場の業種別内訳は?
サービスとしてのユニファイド・コミュニケーション市場において、最も魅力的な業種はどこか?
サービスとしてのユニファイド・コミュニケーションの世界市場の競争構造は?
サービスとしてのユニファイド・コミュニケーションの世界市場における主要プレイヤー/企業は?

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目次

1   Preface
2   Scope and Methodology 
    2.1    Objectives of the Study
    2.2    Stakeholders
    2.3    Data Sources
        2.3.1    Primary Sources
        2.3.2    Secondary Sources
    2.4    Market Estimation
        2.4.1    Bottom-Up Approach
        2.4.2    Top-Down Approach
    2.5    Forecasting Methodology
3   Executive Summary
4   Introduction
    4.1    Overview
    4.2    Key Industry Trends
5   Global Unified Communications as a Service Market
    5.1    Market Overview
    5.2    Market Performance
    5.3    Impact of COVID-19
    5.4    Market Forecast
6   Market Breakup by Solution Type
    6.1    Telephony
        6.1.1 Market Trends
        6.1.2 Market Forecast
    6.2    Unified Messaging
        6.2.1 Market Trends
        6.2.2 Market Forecast
    6.3    Conferencing
        6.3.1 Market Trends
        6.3.2 Market Forecast
    6.4    Collaboration Platforms 
        6.4.1 Market Trends
        6.4.2 Market Forecast
    6.5    Others
        6.5.1 Market Trends
        6.5.2 Market Forecast
7   Market Breakup by Organization Size
    7.1    Small and Medium Enterprises
        7.1.1 Market Trends
        7.1.2 Market Forecast
    7.2    Large Enterprises
        7.2.1 Market Trends
        7.2.2 Market Forecast
8   Market Breakup by Deployment Mode
    8.1    Public Cloud
        8.1.1 Market Trends
        8.1.2 Market Forecast
    8.2    Private Cloud
        8.2.1 Market Trends
        8.2.2 Market Forecast
    8.3    Hybrid Cloud
        8.3.1 Market Trends
        8.3.2 Market Forecast
9   Market Breakup by Vertical
    9.1    BFSI
        9.1.1 Market Trends
        9.1.2 Market Forecast
    9.2    IT and Telecom  
        9.2.1 Market Trends
        9.2.2 Market Forecast
    9.3    Healthcare
        9.3.1 Market Trends
        9.3.2 Market Forecast
    9.4    Transportation and Logistics
        9.4.1 Market Trends
        9.4.2 Market Forecast
    9.5    Travel and Hospitality
        9.5.1 Market Trends
        9.5.2 Market Forecast
    9.6    Media and Entertainment
        9.6.1 Market Trends
        9.6.2 Market Forecast
    9.7    Others
        9.7.1 Market Trends
        9.7.2 Market Forecast
10  Market Breakup by Region
    10.1    North America
        10.1.1 United States
           10.1.1.1 Market Trends
           10.1.1.2 Market Forecast
        10.1.2 Canada
           10.1.2.1 Market Trends
           10.1.2.2 Market Forecast
    10.2    Asia Pacific
        10.2.1 China
           10.2.1.1 Market Trends
           10.2.1.2 Market Forecast
        10.2.2 Japan
           10.2.2.1 Market Trends
           10.2.2.2 Market Forecast
        10.2.3 India
           10.2.3.1 Market Trends
           10.2.3.2 Market Forecast
        10.2.4 South Korea
           10.2.4.1 Market Trends
           10.2.4.2 Market Forecast
        10.2.5 Australia
           10.2.5.1 Market Trends
           10.2.5.2 Market Forecast
        10.2.6 Indonesia
           10.2.6.1 Market Trends
           10.2.6.2 Market Forecast
        10.2.7 Others
           10.2.7.1 Market Trends
           10.2.7.2 Market Forecast
    10.3    Europe
        10.3.1 Germany
           10.3.1.1 Market Trends
           10.3.1.2 Market Forecast
        10.3.2 France
           10.3.2.1 Market Trends
           10.3.2.2 Market Forecast
        10.3.3 United Kingdom
           10.3.3.1 Market Trends
           10.3.3.2 Market Forecast
        10.3.4 Italy
           10.3.4.1 Market Trends
           10.3.4.2 Market Forecast
        10.3.5 Spain
           10.3.5.1 Market Trends
           10.3.5.2 Market Forecast
        10.3.6 Russia
           10.3.6.1 Market Trends
           10.3.6.2 Market Forecast
        10.3.7 Others
           10.3.7.1 Market Trends
           10.3.7.2 Market Forecast
    10.4    Latin America
        10.4.1 Brazil
           10.4.1.1 Market Trends
           10.4.1.2 Market Forecast
        10.4.2 Mexico
           10.4.2.1 Market Trends
           10.4.2.2 Market Forecast
        10.4.3 Others
           10.4.3.1 Market Trends
           10.4.3.2 Market Forecast
    10.5    Middle East and Africa
        10.5.1 Market Trends
        10.5.2 Market Breakup by Country
        10.5.3 Market Forecast
11  SWOT Analysis
    11.1    Overview
    11.2    Strengths
    11.3    Weaknesses
    11.4    Opportunities
    11.5    Threats
12  Value Chain Analysis
13  Porters Five Forces Analysis
    13.1    Overview
    13.2    Bargaining Power of Buyers
    13.3    Bargaining Power of Suppliers
    13.4    Degree of Competition
    13.5    Threat of New Entrants
    13.6    Threat of Substitutes
14  Price Analysis
15  Competitive Landscape
    15.1    Market Structure
    15.2    Key Players
    15.3    Profiles of Key Players
        15.3.1    8x8 Inc.
           15.3.1.1 Company Overview
           15.3.1.2 Product Portfolio 
           15.3.1.3 Financials 
           15.3.1.4 SWOT Analysis
        15.3.2    Ale USA Inc.
           15.3.2.1 Company Overview
           15.3.2.2 Product Portfolio
        15.3.3    AT&T Inc. (China Huaxin Post and Telecom Technologies Co. Ltd.)
           15.3.3.1 Company Overview
           15.3.3.2 Product Portfolio 
           15.3.3.3 Financials 
           15.3.3.4 SWOT Analysis
        15.3.4    BT Group Plc
           15.3.4.1 Company Overview
           15.3.4.2 Product Portfolio 
           15.3.4.3 Financials 
           15.3.4.4 SWOT Analysis
        15.3.5    Cisco Systems Inc.
           15.3.5.1 Company Overview
           15.3.5.2 Product Portfolio 
           15.3.5.3 Financials 
           15.3.5.4 SWOT Analysis
        15.3.6    Fuze Inc.
           15.3.6.1 Company Overview
           15.3.6.2 Product Portfolio 
        15.3.7    Microsoft Corporation
           15.3.7.1 Company Overview
           15.3.7.2 Product Portfolio
           15.3.7.3 Financials 
           15.3.7.4 SWOT Analysis
        15.3.8    NTT Communications (The Nippon Telegraph and Telephone Corporation)
           15.3.8.1 Company Overview
           15.3.8.2 Product Portfolio 
        15.3.9    Ringcentral Inc.
           15.3.9.1 Company Overview
           15.3.9.2 Product Portfolio
           15.3.9.3 Financials 
        15.3.10    Verizon Communications Inc.
           15.3.10.1 Company Overview
           15.3.10.2 Product Portfolio 
           15.3.10.3 Financials 
           15.3.10.4 SWOT Analysis

List of Figures

Figure 1: Global: Unified Communications as a Service Market: Major Drivers and Challenges
Figure 2: Global: Unified Communications as a Service Market: Sales Value (in Billion US$), 2017-2022
Figure 3: Global: Unified Communications as a Service Market: Breakup by Solution Type (in %), 2022
Figure 4: Global: Unified Communications as a Service Market: Breakup by Organization Size (in %), 2022
Figure 5: Global: Unified Communications as a Service Market: Breakup by Deployment Mode (in %), 2022
Figure 6: Global: Unified Communications as a Service Market: Breakup by Vertical (in %), 2022
Figure 7: Global: Unified Communications as a Service Market: Breakup by Region (in %), 2022
Figure 8: Global: Unified Communications as a Service Market Forecast: Sales Value (in Billion US$), 2023-2028
Figure 9: Global: Unified Communications as a Service (Telephony) Market: Sales Value (in Million US$), 2017 & 2022
Figure 10: Global: Unified Communications as a Service (Telephony) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 11: Global: Unified Communications as a Service (Unified Messaging) Market: Sales Value (in Million US$), 2017 & 2022
Figure 12: Global: Unified Communications as a Service (Unified Messaging) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 13: Global: Unified Communications as a Service (Conferencing) Market: Sales Value (in Million US$), 2017 & 2022
Figure 14: Global: Unified Communications as a Service (Conferencing) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 15: Global: Unified Communications as a Service (Collaboration Platforms) Market: Sales Value (in Million US$), 2017 & 2022
Figure 16: Global: Unified Communications as a Service (Collaboration Platforms) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 17: Global: Unified Communications as a Service (Other Solution Types) Market: Sales Value (in Million US$), 2017 & 2022
Figure 18: Global: Unified Communications as a Service (Other Solution Types) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 19: Global: Unified Communications as a Service (Small and Medium Enterprises) Market: Sales Value (in Million US$), 2017 & 2022
Figure 20: Global: Unified Communications as a Service (Small and Medium Enterprises) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 21: Global: Unified Communications as a Service (Large Enterprises) Market: Sales Value (in Million US$), 2017 & 2022
Figure 22: Global: Unified Communications as a Service (Large Enterprises) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 23: Global: Unified Communications as a Service (Public Cloud) Market: Sales Value (in Million US$), 2017 & 2022
Figure 24: Global: Unified Communications as a Service (Public Cloud) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 25: Global: Unified Communications as a Service (Private Cloud) Market: Sales Value (in Million US$), 2017 & 2022
Figure 26: Global: Unified Communications as a Service (Private Cloud) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 27: Global: Unified Communications as a Service (Hybrid Cloud) Market: Sales Value (in Million US$), 2017 & 2022
Figure 28: Global: Unified Communications as a Service (Hybrid Cloud) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 29: Global: Unified Communications as a Service (BFSI) Market: Sales Value (in Million US$), 2017 & 2022
Figure 30: Global: Unified Communications as a Service (BFSI) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 31: Global: Unified Communications as a Service (IT and Telecom) Market: Sales Value (in Million US$), 2017 & 2022
Figure 32: Global: Unified Communications as a Service (IT and Telecom) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 33: Global: Unified Communications as a Service (Healthcare) Market: Sales Value (in Million US$), 2017 & 2022
Figure 34: Global: Unified Communications as a Service (Healthcare) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 35: Global: Unified Communications as a Service (Transportation and Logistics) Market: Sales Value (in Million US$), 2017 & 2022
Figure 36: Global: Unified Communications as a Service (Transportation and Logistics) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 37: Global: Unified Communications as a Service (Travel and Hospitality) Market: Sales Value (in Million US$), 2017 & 2022
Figure 38: Global: Unified Communications as a Service (Travel and Hospitality) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 39: Global: Unified Communications as a Service (Media and Entertainment) Market: Sales Value (in Million US$), 2017 & 2022
Figure 40: Global: Unified Communications as a Service (Media and Entertainment) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 41: Global: Unified Communications as a Service (Other Verticals) Market: Sales Value (in Million US$), 2017 & 2022
Figure 42: Global: Unified Communications as a Service (Other Verticals) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 43: North America: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 44: North America: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 45: United States: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 46: United States: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 47: Canada: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 48: Canada: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 49: Asia Pacific: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 50: Asia Pacific: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 51: China: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 52: China: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 53: Japan: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 54: Japan: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 55: India: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 56: India: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 57: South Korea: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 58: South Korea: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 59: Australia: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 60: Australia: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 61: Indonesia: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 62: Indonesia: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 63: Others: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 64: Others: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 65: Europe: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 66: Europe: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 67: Germany: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 68: Germany: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 69: France: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 70: France: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 71: United Kingdom: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 72: United Kingdom: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 73: Italy: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 74: Italy: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 75: Spain: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 76: Spain: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 77: Russia: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 78: Russia: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 79: Others: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 80: Others: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 81: Latin America: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 82: Latin America: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 83: Brazil: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 84: Brazil: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 85: Mexico: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 86: Mexico: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 87: Others: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 88: Others: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 89: Middle East and Africa: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 90: Middle East and Africa: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 91: Global: Unified Communications as a Service Industry: SWOT Analysis
Figure 92: Global: Unified Communications as a Service Industry: Value Chain Analysis
Figure 93: Global: Unified Communications as a Service Industry: Porter’s Five Forces Analysis

List of Tables

Table 1: Global: Unified Communications as a Service Market: Key Industry Highlights, 2022 and 2028
Table 2: Global: Unified Communications as a Service Market Forecast: Breakup by Solution Type (in Million US$), 2023-2028
Table 3: Global: Unified Communications as a Service Market Forecast: Breakup by Organization Size (in Million US$), 2023-2028
Table 4: Global: Unified Communications as a Service Market Forecast: Breakup by Deployment Mode (in Million US$), 2023-2028
Table 5: Global: Unified Communications as a Service Market Forecast: Breakup by Vertical (in Million US$), 2023-2028
Table 6: Global: Unified Communications as a Service Market Forecast: Breakup by Region (in Million US$), 2023-2028
Table 7: Global: Unified Communications as a Service Market Structure
Table 8: Global: Unified Communications as a Service Market: Key Players

 

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Summary

Market Overview:

The global unified communications as a service market size reached US$ 53.1 Billion in 2022. Looking forward, IMARC Group expects the market to reach US$ 170.9 Billion by 2028, exhibiting a growth rate (CAGR) of 21.3% during 2023-2028. The rising adoption of cloud-based solutions, increasing demand for effective communication solutions in various industries, and the growing preference for digitizing business processes represent some of the key factors driving the market.

Unified communications as a service (UCaaS) refers to a cloud-delivered unified communications model that offers a wide variety of communication and collaboration applications and services. It provides e-mail, instant messaging, video conferencing, call routing, and voice communication tools via single-tenant and multi-tenant services. It delivers flexibility and scalability for various core business operations and offers contact-center capabilities, such as an auto attendant, interactive voice response, call routing, and customer relationship management integrations. It also increases operational efficiency and aids in minimizing the capital investments to acquire hardware equipment and outsource resources. It allows business owners to operate and run their organization from anywhere and anytime with internet connectivity. It also helps enhance employee productivity and streamline various information technology (IT) services and processes. It assists numerous small and medium-sized enterprises (SMEs) in improving their customer care services to uplift their sales and boost the growth of their businesses. Furthermore, as UCaaS improves the efficiency of various business operations, it is employed in the banking, financial services and insurance (BFSI), information and technology (IT), telecommunication, travel and hospitality, and transportation and logistics sectors across the globe.

Unified Communications as a Service Market Trends:

At present, the increasing demand for effective communication solutions in various industries to manage relationships with their staff, customers, and stakeholders represents one of the primary factors influencing the market positively. Besides this, the rising adoption of cloud-based solutions to manage infrastructures, minimize costs, and delegate various labor-intensive tasks is propelling the growth of the market. In addition, the growing preference for digitizing business processes to simplify workflow and operations, interpret data, and gain valuable insights is offering a favorable market outlook. Apart from this, there is an increase in the adoption of work-from-home (WFH) models among employees to maintain work-life balance and improve productivity around the world. This, along with the rising trend of bringing your own devices (BYOD) into the office for enhanced enterprise mobility, is contributing to the growth of the market. Additionally, the increasing integration of artificial intelligence (AI) and the internet of things (IoT) in UCaaS for offering various benefits, such as automated transcripts and smart tracking of speakers and intuitive call recordings, is supporting the market growth. Moreover, the rising improvements in the IT infrastructure of businesses, along with the escalating demand for public cloud services, are bolstering the market growth.

Key Market Segmentation:

IMARC Group provides an analysis of the key trends in each sub-segment of the global unified communications as a service market report, along with forecasts at the global, regional and country level from 2023-2028. Our report has categorized the market based on solution type, organization size, deployment mode and vertical.

Solution Type Insights:

Telephony
Unified Messaging
Conferencing
Collaboration Platforms
Others


The report has provided a detailed breakup and analysis of the unified communications as a service market based on the solution type. This includes telephony, unified messaging, conferencing, collaboration platforms, and others. According to the report, telephony represented the largest segment.

Organization Size Insights:

Small and Medium Enterprises
Large Enterprises


A detailed breakup and analysis of the unified communications as a service market based on the organization size has also been provided in the report. This includes small and medium enterprises and large enterprises. According to the report, large enterprises accounted for the largest market share.

Deployment Mode Insights:

Public Cloud
Private Cloud
Hybrid Cloud


A detailed breakup and analysis of the unified communications as a service market based on the deployment mode has also been provided in the report. This includes public cloud, private cloud, and hybrid cloud. According to the report, public cloud accounted for the largest market share.

Vertical Insights:

BFSI
IT and Telecom
Healthcare
Transportation and Logistics
Travel and Hospitality
Media and Entertainment
Others


A detailed breakup and analysis of the unified communications as a service market based on the vertical has also been provided in the report. This includes BFSI, IT and telecom, healthcare, transportation and logistics, travel and hospitality, media and entertainment, and others. According to the report, IT and telecom accounted for the largest market share.

Regional Insights:

North America

United States
Canada


Asia Pacific

China
Japan
India
South Korea
Australia
Indonesia
Others


Europe

Germany
France
United Kingdom
Italy
Spain
Russia
Others


Latin America

Brazil
Mexico
Others


Middle East and Africa


The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Europe (the United Kingdom, Germany, France, Italy, Spain, Russia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America was the largest market for unified communications as a service. Some of the factors driving the North America unified communications as a service market included the growing adoption of cloud technologies, increasing business automation, rising remote workforce, etc.

Competitive Landscape:

The report has also provided a comprehensive analysis of the competitive landscape in the global unified communications as a service market. Competitive analysis such as market structure, market share by key players, player positioning, top winning strategies, competitive dashboard, and company evaluation quadrant has been covered in the report. Also, detailed profiles of all major companies have been provided. Some of the companies covered include 8x8 Inc., Ale USA Inc., AT&T Inc. (China Huaxin Post and Telecom Technologies Co. Ltd.), BT Group Plc, Cisco Systems Inc., Fuze Inc., Microsoft Corporation, NTT Communications (The Nippon Telegraph and Telephone Corporation), Ringcentral Inc., Verizon Communications Inc., etc. Kindly note that this only represents a partial list of companies, and the complete list has been provided in the report.

Key Questions Answered in This Report:

How has the global unified communications as a service market performed so far, and how will it perform in the coming years?
What are the drivers, restraints, and opportunities in the global unified communications as a service market?
What is the impact of each driver, restraint, and opportunity on the global unified communications as a service market?
What are the key regional markets?
Which countries represent the most attractive unified communications as a service market?
What is the breakup of the market based on the solution type?
Which is the most attractive solution type in the unified communications as a service market?
What is the breakup of the market based on the organization size?
Which is the most attractive organization size in the unified communications as a service market?
What is the breakup of the market based on the deployment mode?
Which is the most attractive deployment mode in the unified communications as a service market?
What is the breakup of the market based on the vertical?
Which is the most attractive vertical in the unified communications as a service market?
What is the competitive structure of the global unified communications as a service market?
Who are the key players/companies in the global unified communications as a service market?



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Table of Contents

1   Preface
2   Scope and Methodology 
    2.1    Objectives of the Study
    2.2    Stakeholders
    2.3    Data Sources
        2.3.1    Primary Sources
        2.3.2    Secondary Sources
    2.4    Market Estimation
        2.4.1    Bottom-Up Approach
        2.4.2    Top-Down Approach
    2.5    Forecasting Methodology
3   Executive Summary
4   Introduction
    4.1    Overview
    4.2    Key Industry Trends
5   Global Unified Communications as a Service Market
    5.1    Market Overview
    5.2    Market Performance
    5.3    Impact of COVID-19
    5.4    Market Forecast
6   Market Breakup by Solution Type
    6.1    Telephony
        6.1.1 Market Trends
        6.1.2 Market Forecast
    6.2    Unified Messaging
        6.2.1 Market Trends
        6.2.2 Market Forecast
    6.3    Conferencing
        6.3.1 Market Trends
        6.3.2 Market Forecast
    6.4    Collaboration Platforms 
        6.4.1 Market Trends
        6.4.2 Market Forecast
    6.5    Others
        6.5.1 Market Trends
        6.5.2 Market Forecast
7   Market Breakup by Organization Size
    7.1    Small and Medium Enterprises
        7.1.1 Market Trends
        7.1.2 Market Forecast
    7.2    Large Enterprises
        7.2.1 Market Trends
        7.2.2 Market Forecast
8   Market Breakup by Deployment Mode
    8.1    Public Cloud
        8.1.1 Market Trends
        8.1.2 Market Forecast
    8.2    Private Cloud
        8.2.1 Market Trends
        8.2.2 Market Forecast
    8.3    Hybrid Cloud
        8.3.1 Market Trends
        8.3.2 Market Forecast
9   Market Breakup by Vertical
    9.1    BFSI
        9.1.1 Market Trends
        9.1.2 Market Forecast
    9.2    IT and Telecom  
        9.2.1 Market Trends
        9.2.2 Market Forecast
    9.3    Healthcare
        9.3.1 Market Trends
        9.3.2 Market Forecast
    9.4    Transportation and Logistics
        9.4.1 Market Trends
        9.4.2 Market Forecast
    9.5    Travel and Hospitality
        9.5.1 Market Trends
        9.5.2 Market Forecast
    9.6    Media and Entertainment
        9.6.1 Market Trends
        9.6.2 Market Forecast
    9.7    Others
        9.7.1 Market Trends
        9.7.2 Market Forecast
10  Market Breakup by Region
    10.1    North America
        10.1.1 United States
           10.1.1.1 Market Trends
           10.1.1.2 Market Forecast
        10.1.2 Canada
           10.1.2.1 Market Trends
           10.1.2.2 Market Forecast
    10.2    Asia Pacific
        10.2.1 China
           10.2.1.1 Market Trends
           10.2.1.2 Market Forecast
        10.2.2 Japan
           10.2.2.1 Market Trends
           10.2.2.2 Market Forecast
        10.2.3 India
           10.2.3.1 Market Trends
           10.2.3.2 Market Forecast
        10.2.4 South Korea
           10.2.4.1 Market Trends
           10.2.4.2 Market Forecast
        10.2.5 Australia
           10.2.5.1 Market Trends
           10.2.5.2 Market Forecast
        10.2.6 Indonesia
           10.2.6.1 Market Trends
           10.2.6.2 Market Forecast
        10.2.7 Others
           10.2.7.1 Market Trends
           10.2.7.2 Market Forecast
    10.3    Europe
        10.3.1 Germany
           10.3.1.1 Market Trends
           10.3.1.2 Market Forecast
        10.3.2 France
           10.3.2.1 Market Trends
           10.3.2.2 Market Forecast
        10.3.3 United Kingdom
           10.3.3.1 Market Trends
           10.3.3.2 Market Forecast
        10.3.4 Italy
           10.3.4.1 Market Trends
           10.3.4.2 Market Forecast
        10.3.5 Spain
           10.3.5.1 Market Trends
           10.3.5.2 Market Forecast
        10.3.6 Russia
           10.3.6.1 Market Trends
           10.3.6.2 Market Forecast
        10.3.7 Others
           10.3.7.1 Market Trends
           10.3.7.2 Market Forecast
    10.4    Latin America
        10.4.1 Brazil
           10.4.1.1 Market Trends
           10.4.1.2 Market Forecast
        10.4.2 Mexico
           10.4.2.1 Market Trends
           10.4.2.2 Market Forecast
        10.4.3 Others
           10.4.3.1 Market Trends
           10.4.3.2 Market Forecast
    10.5    Middle East and Africa
        10.5.1 Market Trends
        10.5.2 Market Breakup by Country
        10.5.3 Market Forecast
11  SWOT Analysis
    11.1    Overview
    11.2    Strengths
    11.3    Weaknesses
    11.4    Opportunities
    11.5    Threats
12  Value Chain Analysis
13  Porters Five Forces Analysis
    13.1    Overview
    13.2    Bargaining Power of Buyers
    13.3    Bargaining Power of Suppliers
    13.4    Degree of Competition
    13.5    Threat of New Entrants
    13.6    Threat of Substitutes
14  Price Analysis
15  Competitive Landscape
    15.1    Market Structure
    15.2    Key Players
    15.3    Profiles of Key Players
        15.3.1    8x8 Inc.
           15.3.1.1 Company Overview
           15.3.1.2 Product Portfolio 
           15.3.1.3 Financials 
           15.3.1.4 SWOT Analysis
        15.3.2    Ale USA Inc.
           15.3.2.1 Company Overview
           15.3.2.2 Product Portfolio
        15.3.3    AT&T Inc. (China Huaxin Post and Telecom Technologies Co. Ltd.)
           15.3.3.1 Company Overview
           15.3.3.2 Product Portfolio 
           15.3.3.3 Financials 
           15.3.3.4 SWOT Analysis
        15.3.4    BT Group Plc
           15.3.4.1 Company Overview
           15.3.4.2 Product Portfolio 
           15.3.4.3 Financials 
           15.3.4.4 SWOT Analysis
        15.3.5    Cisco Systems Inc.
           15.3.5.1 Company Overview
           15.3.5.2 Product Portfolio 
           15.3.5.3 Financials 
           15.3.5.4 SWOT Analysis
        15.3.6    Fuze Inc.
           15.3.6.1 Company Overview
           15.3.6.2 Product Portfolio 
        15.3.7    Microsoft Corporation
           15.3.7.1 Company Overview
           15.3.7.2 Product Portfolio
           15.3.7.3 Financials 
           15.3.7.4 SWOT Analysis
        15.3.8    NTT Communications (The Nippon Telegraph and Telephone Corporation)
           15.3.8.1 Company Overview
           15.3.8.2 Product Portfolio 
        15.3.9    Ringcentral Inc.
           15.3.9.1 Company Overview
           15.3.9.2 Product Portfolio
           15.3.9.3 Financials 
        15.3.10    Verizon Communications Inc.
           15.3.10.1 Company Overview
           15.3.10.2 Product Portfolio 
           15.3.10.3 Financials 
           15.3.10.4 SWOT Analysis

List of Figures

Figure 1: Global: Unified Communications as a Service Market: Major Drivers and Challenges
Figure 2: Global: Unified Communications as a Service Market: Sales Value (in Billion US$), 2017-2022
Figure 3: Global: Unified Communications as a Service Market: Breakup by Solution Type (in %), 2022
Figure 4: Global: Unified Communications as a Service Market: Breakup by Organization Size (in %), 2022
Figure 5: Global: Unified Communications as a Service Market: Breakup by Deployment Mode (in %), 2022
Figure 6: Global: Unified Communications as a Service Market: Breakup by Vertical (in %), 2022
Figure 7: Global: Unified Communications as a Service Market: Breakup by Region (in %), 2022
Figure 8: Global: Unified Communications as a Service Market Forecast: Sales Value (in Billion US$), 2023-2028
Figure 9: Global: Unified Communications as a Service (Telephony) Market: Sales Value (in Million US$), 2017 & 2022
Figure 10: Global: Unified Communications as a Service (Telephony) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 11: Global: Unified Communications as a Service (Unified Messaging) Market: Sales Value (in Million US$), 2017 & 2022
Figure 12: Global: Unified Communications as a Service (Unified Messaging) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 13: Global: Unified Communications as a Service (Conferencing) Market: Sales Value (in Million US$), 2017 & 2022
Figure 14: Global: Unified Communications as a Service (Conferencing) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 15: Global: Unified Communications as a Service (Collaboration Platforms) Market: Sales Value (in Million US$), 2017 & 2022
Figure 16: Global: Unified Communications as a Service (Collaboration Platforms) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 17: Global: Unified Communications as a Service (Other Solution Types) Market: Sales Value (in Million US$), 2017 & 2022
Figure 18: Global: Unified Communications as a Service (Other Solution Types) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 19: Global: Unified Communications as a Service (Small and Medium Enterprises) Market: Sales Value (in Million US$), 2017 & 2022
Figure 20: Global: Unified Communications as a Service (Small and Medium Enterprises) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 21: Global: Unified Communications as a Service (Large Enterprises) Market: Sales Value (in Million US$), 2017 & 2022
Figure 22: Global: Unified Communications as a Service (Large Enterprises) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 23: Global: Unified Communications as a Service (Public Cloud) Market: Sales Value (in Million US$), 2017 & 2022
Figure 24: Global: Unified Communications as a Service (Public Cloud) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 25: Global: Unified Communications as a Service (Private Cloud) Market: Sales Value (in Million US$), 2017 & 2022
Figure 26: Global: Unified Communications as a Service (Private Cloud) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 27: Global: Unified Communications as a Service (Hybrid Cloud) Market: Sales Value (in Million US$), 2017 & 2022
Figure 28: Global: Unified Communications as a Service (Hybrid Cloud) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 29: Global: Unified Communications as a Service (BFSI) Market: Sales Value (in Million US$), 2017 & 2022
Figure 30: Global: Unified Communications as a Service (BFSI) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 31: Global: Unified Communications as a Service (IT and Telecom) Market: Sales Value (in Million US$), 2017 & 2022
Figure 32: Global: Unified Communications as a Service (IT and Telecom) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 33: Global: Unified Communications as a Service (Healthcare) Market: Sales Value (in Million US$), 2017 & 2022
Figure 34: Global: Unified Communications as a Service (Healthcare) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 35: Global: Unified Communications as a Service (Transportation and Logistics) Market: Sales Value (in Million US$), 2017 & 2022
Figure 36: Global: Unified Communications as a Service (Transportation and Logistics) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 37: Global: Unified Communications as a Service (Travel and Hospitality) Market: Sales Value (in Million US$), 2017 & 2022
Figure 38: Global: Unified Communications as a Service (Travel and Hospitality) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 39: Global: Unified Communications as a Service (Media and Entertainment) Market: Sales Value (in Million US$), 2017 & 2022
Figure 40: Global: Unified Communications as a Service (Media and Entertainment) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 41: Global: Unified Communications as a Service (Other Verticals) Market: Sales Value (in Million US$), 2017 & 2022
Figure 42: Global: Unified Communications as a Service (Other Verticals) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 43: North America: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 44: North America: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 45: United States: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 46: United States: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 47: Canada: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 48: Canada: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 49: Asia Pacific: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 50: Asia Pacific: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 51: China: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 52: China: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 53: Japan: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 54: Japan: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 55: India: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 56: India: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 57: South Korea: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 58: South Korea: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 59: Australia: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 60: Australia: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 61: Indonesia: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 62: Indonesia: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 63: Others: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 64: Others: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 65: Europe: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 66: Europe: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 67: Germany: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 68: Germany: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 69: France: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 70: France: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 71: United Kingdom: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 72: United Kingdom: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 73: Italy: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 74: Italy: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 75: Spain: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 76: Spain: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 77: Russia: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 78: Russia: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 79: Others: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 80: Others: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 81: Latin America: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 82: Latin America: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 83: Brazil: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 84: Brazil: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 85: Mexico: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 86: Mexico: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 87: Others: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 88: Others: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 89: Middle East and Africa: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 90: Middle East and Africa: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 91: Global: Unified Communications as a Service Industry: SWOT Analysis
Figure 92: Global: Unified Communications as a Service Industry: Value Chain Analysis
Figure 93: Global: Unified Communications as a Service Industry: Porter’s Five Forces Analysis

List of Tables

Table 1: Global: Unified Communications as a Service Market: Key Industry Highlights, 2022 and 2028
Table 2: Global: Unified Communications as a Service Market Forecast: Breakup by Solution Type (in Million US$), 2023-2028
Table 3: Global: Unified Communications as a Service Market Forecast: Breakup by Organization Size (in Million US$), 2023-2028
Table 4: Global: Unified Communications as a Service Market Forecast: Breakup by Deployment Mode (in Million US$), 2023-2028
Table 5: Global: Unified Communications as a Service Market Forecast: Breakup by Vertical (in Million US$), 2023-2028
Table 6: Global: Unified Communications as a Service Market Forecast: Breakup by Region (in Million US$), 2023-2028
Table 7: Global: Unified Communications as a Service Market Structure
Table 8: Global: Unified Communications as a Service Market: Key Players

 

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