Summary

Telecom expense management (TEM) is a term that describes a range of tasks, processes, technologies, and services that enable an organization to better manage and control their costs and assets related to telecommunications services. Telecom services commonly include fixed wireline communications services such as voice, data, and network services. Telecom optimization efforts typically include reducing costs and waste by making more efficient use of existing communications investments.
TEM involves the strategic oversight, analysis, and management of these expenses to ensure efficiency, cost-effectiveness, and compliance with organizational policies. This process typically includes activities such as invoice validation, inventory management, contract negotiation, and optimization of telecom services. By implementing TEM practices, businesses aim to gain better visibility into their telecom expenses, identify areas for cost savings, and enhance overall operational efficiency in the realm of communication services. TEM solutions involve the use of specialized software platforms to automate processes and provide real-time insights into telecom spending, enabling organizations to make informed decisions and maintain control over their telecommunications budgets.

Telecom expense management (TEM) is embedded in the dynamic nature of the telecommunications industry and the increasing complexity of organizational communication needs. As businesses grow, so does their reliance on a diverse array of communication services, including mobile devices, data plans, voice services, and more. The sheer volume and diversity of these services make it challenging for organizations to effectively monitor and manage associated expenses.
In addition, the frequent changes in technology, service plans, and pricing structures further contribute to the complexity. Cost containment, operational efficiency, and compliance with corporate policies and industry regulations are key motivators for implementing TEM strategies. Organizations seek to optimize their telecom spending by identifying cost-saving opportunities, negotiating favorable contracts with service providers, and ensuring accurate invoicing.
The telecom expense management market is segmented on the basis of type, deployment mode, enterprise size, end user, and region. On the basis of type, the market is categorized into dispute management, invoice management, ordering & provisioning management, sourcing management, usage management, and others. By deployment mode, it is divided into on-premise and cloud. On the basis of enterprise size, the market is classified into large enterprise and small & medium-sized enterprise. On the basis of end user, the market is segregated into BFSI, consumer goods & retail, IT & telecom, healthcare, manufacturing & automotive, and others. By region, the market is analyzed across North America, Europe, Asia-Pacific, and LAMEA.

Competitive analysis and profiles of the major players in the telecom expense management industry include Accenture, CGI Inc., WidePoint Corporation, Tangoe, Vodafone Group Plc, AVOTUS, Calero, Sakon, Upland Software, Inc., and TeleManagement Technologies, Inc. Major players have adopted product launch, partnership, collaborations, and acquisition as key developmental strategies to improve the product portfolio and gain strong foothold in the telecom expense management industry.

Key Benefits For Stakeholders
●This report provides a quantitative analysis of the market segments, current trends, estimations, and dynamics of the telecom expense management market analysis from 2022 to 2032 to identify the prevailing telecom expense management market opportunities.
●The market research is offered along with information related to key drivers, restraints, and opportunities.
●Porter's five forces analysis highlights the potency of buyers and suppliers to enable stakeholders make profit-oriented business decisions and strengthen their supplier-buyer network.
●In-depth analysis of the telecom expense management market segmentation assists to determine the prevailing market opportunities.
●Major countries in each region are mapped according to their revenue contribution to the global market.
●Market player positioning facilitates benchmarking and provides a clear understanding of the present position of the market players.
●The report includes the analysis of the regional as well as global telecom expense management market trends, key players, market segments, application areas, and market growth strategies.

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Possible Customization with this report (with additional cost and timeline, please talk to the sales executive to know more)
● Senario Analysis & Growth Trend Comparision
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● Key player details (including location, contact details, supplier/vendor network etc. in excel format)
● Market share analysis of players at global/region/country level
● SWOT Analysis
Key Market Segments
By Type
● Dispute Management
● Invoice Management
● Ordering and Provisioning Management
● Sourcing Management
● Usage Management
● Others
By Deployment Mode
● On-premise
● Cloud
By Enterprise Size
● Large Enterprise
● Small and Medium-sized Enterprise
By End User
● BFSI
● Consumer Goods and Retail
● IT and Telecom
● Healthcare
● Manufacturing and Automotive
● Others
By Region
● North America
○ U.S.
○ Canada
● Europe
○ UK
○ Germany
○ France
○ Italy
○ Spain
○ Rest of Europe
● Asia-Pacific
○ China
○ Japan
○ India
○ Australia
○ South Korea
○ Rest of Asia-Pacific
● LAMEA
○ Latin America
○ Middle East
○ Africa
● Key Market Players
○ Accenture
○ CGI Inc.
○ Tangoe
○ Vodafone Group Plc
○ Calero
○ Upland Software, Inc.
○ WidePoint Corporation
○ AVOTUS
○ Sakon
○ TeleManagement Technologies, Inc.

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Table of Contents

CHAPTER 1: INTRODUCTION
1.1. Report description
1.2. Key market segments
1.3. Key benefits to the stakeholders
1.4. Research methodology
1.4.1. Primary research
1.4.2. Secondary research
1.4.3. Analyst tools and models
CHAPTER 2: EXECUTIVE SUMMARY
2.1. CXO Perspective
CHAPTER 3: MARKET OVERVIEW
3.1. Market definition and scope
3.2. Key findings
3.2.1. Top impacting factors
3.2.2. Top investment pockets
3.3. Porter’s five forces analysis
3.3.1. Low bargaining power of suppliers
3.3.2. Low threat of new entrants
3.3.3. Low threat of substitutes
3.3.4. Low intensity of rivalry
3.3.5. Low bargaining power of buyers
3.4. Market dynamics
3.4.1. Drivers
3.4.1.1. Increase in adoption of mobile phones and other portable devices
3.4.1.2. Surge in demand for managing the increasing telecom expense
3.4.1.3. Increased investment on 5G infrastructure
3.4.2. Restraints
3.4.2.1. Security issues and a lack of interoperability
3.4.3. Opportunities
3.4.3.1. Growing need for expense visibility and cost reduction
CHAPTER 4: TELECOM EXPENSE MANAGEMENT MARKET, BY TYPE
4.1. Overview
4.1.1. Market size and forecast
4.2. Dispute Management
4.2.1. Key market trends, growth factors and opportunities
4.2.2. Market size and forecast, by region
4.2.3. Market share analysis by country
4.3. Invoice Management
4.3.1. Key market trends, growth factors and opportunities
4.3.2. Market size and forecast, by region
4.3.3. Market share analysis by country
4.4. Ordering and Provisioning Management
4.4.1. Key market trends, growth factors and opportunities
4.4.2. Market size and forecast, by region
4.4.3. Market share analysis by country
4.5. Sourcing Management
4.5.1. Key market trends, growth factors and opportunities
4.5.2. Market size and forecast, by region
4.5.3. Market share analysis by country
4.6. Usage Management
4.6.1. Key market trends, growth factors and opportunities
4.6.2. Market size and forecast, by region
4.6.3. Market share analysis by country
4.7. Others
4.7.1. Key market trends, growth factors and opportunities
4.7.2. Market size and forecast, by region
4.7.3. Market share analysis by country
CHAPTER 5: TELECOM EXPENSE MANAGEMENT MARKET, BY DEPLOYMENT MODE
5.1. Overview
5.1.1. Market size and forecast
5.2. On-premise
5.2.1. Key market trends, growth factors and opportunities
5.2.2. Market size and forecast, by region
5.2.3. Market share analysis by country
5.3. Cloud
5.3.1. Key market trends, growth factors and opportunities
5.3.2. Market size and forecast, by region
5.3.3. Market share analysis by country
CHAPTER 6: TELECOM EXPENSE MANAGEMENT MARKET, BY ENTERPRISE SIZE
6.1. Overview
6.1.1. Market size and forecast
6.2. Large Enterprise
6.2.1. Key market trends, growth factors and opportunities
6.2.2. Market size and forecast, by region
6.2.3. Market share analysis by country
6.3. Small and Medium-sized Enterprise
6.3.1. Key market trends, growth factors and opportunities
6.3.2. Market size and forecast, by region
6.3.3. Market share analysis by country
CHAPTER 7: TELECOM EXPENSE MANAGEMENT MARKET, BY END USER
7.1. Overview
7.1.1. Market size and forecast
7.2. BFSI
7.2.1. Key market trends, growth factors and opportunities
7.2.2. Market size and forecast, by region
7.2.3. Market share analysis by country
7.3. Consumer Goods and Retail
7.3.1. Key market trends, growth factors and opportunities
7.3.2. Market size and forecast, by region
7.3.3. Market share analysis by country
7.4. IT and Telecom
7.4.1. Key market trends, growth factors and opportunities
7.4.2. Market size and forecast, by region
7.4.3. Market share analysis by country
7.5. Healthcare
7.5.1. Key market trends, growth factors and opportunities
7.5.2. Market size and forecast, by region
7.5.3. Market share analysis by country
7.6. Manufacturing and Automotive
7.6.1. Key market trends, growth factors and opportunities
7.6.2. Market size and forecast, by region
7.6.3. Market share analysis by country
7.7. Others
7.7.1. Key market trends, growth factors and opportunities
7.7.2. Market size and forecast, by region
7.7.3. Market share analysis by country
CHAPTER 8: TELECOM EXPENSE MANAGEMENT MARKET, BY REGION
8.1. Overview
8.1.1. Market size and forecast By Region
8.2. North America
8.2.1. Key market trends, growth factors and opportunities
8.2.2. Market size and forecast, by Type
8.2.3. Market size and forecast, by Deployment Mode
8.2.4. Market size and forecast, by Enterprise Size
8.2.5. Market size and forecast, by End User
8.2.6. Market size and forecast, by country
8.2.6.1. U.S.
8.2.6.1.1. Market size and forecast, by Type
8.2.6.1.2. Market size and forecast, by Deployment Mode
8.2.6.1.3. Market size and forecast, by Enterprise Size
8.2.6.1.4. Market size and forecast, by End User
8.2.6.2. Canada
8.2.6.2.1. Market size and forecast, by Type
8.2.6.2.2. Market size and forecast, by Deployment Mode
8.2.6.2.3. Market size and forecast, by Enterprise Size
8.2.6.2.4. Market size and forecast, by End User
8.3. Europe
8.3.1. Key market trends, growth factors and opportunities
8.3.2. Market size and forecast, by Type
8.3.3. Market size and forecast, by Deployment Mode
8.3.4. Market size and forecast, by Enterprise Size
8.3.5. Market size and forecast, by End User
8.3.6. Market size and forecast, by country
8.3.6.1. UK
8.3.6.1.1. Market size and forecast, by Type
8.3.6.1.2. Market size and forecast, by Deployment Mode
8.3.6.1.3. Market size and forecast, by Enterprise Size
8.3.6.1.4. Market size and forecast, by End User
8.3.6.2. Germany
8.3.6.2.1. Market size and forecast, by Type
8.3.6.2.2. Market size and forecast, by Deployment Mode
8.3.6.2.3. Market size and forecast, by Enterprise Size
8.3.6.2.4. Market size and forecast, by End User
8.3.6.3. France
8.3.6.3.1. Market size and forecast, by Type
8.3.6.3.2. Market size and forecast, by Deployment Mode
8.3.6.3.3. Market size and forecast, by Enterprise Size
8.3.6.3.4. Market size and forecast, by End User
8.3.6.4. Italy
8.3.6.4.1. Market size and forecast, by Type
8.3.6.4.2. Market size and forecast, by Deployment Mode
8.3.6.4.3. Market size and forecast, by Enterprise Size
8.3.6.4.4. Market size and forecast, by End User
8.3.6.5. Spain
8.3.6.5.1. Market size and forecast, by Type
8.3.6.5.2. Market size and forecast, by Deployment Mode
8.3.6.5.3. Market size and forecast, by Enterprise Size
8.3.6.5.4. Market size and forecast, by End User
8.3.6.6. Rest of Europe
8.3.6.6.1. Market size and forecast, by Type
8.3.6.6.2. Market size and forecast, by Deployment Mode
8.3.6.6.3. Market size and forecast, by Enterprise Size
8.3.6.6.4. Market size and forecast, by End User
8.4. Asia-Pacific
8.4.1. Key market trends, growth factors and opportunities
8.4.2. Market size and forecast, by Type
8.4.3. Market size and forecast, by Deployment Mode
8.4.4. Market size and forecast, by Enterprise Size
8.4.5. Market size and forecast, by End User
8.4.6. Market size and forecast, by country
8.4.6.1. China
8.4.6.1.1. Market size and forecast, by Type
8.4.6.1.2. Market size and forecast, by Deployment Mode
8.4.6.1.3. Market size and forecast, by Enterprise Size
8.4.6.1.4. Market size and forecast, by End User
8.4.6.2. Japan
8.4.6.2.1. Market size and forecast, by Type
8.4.6.2.2. Market size and forecast, by Deployment Mode
8.4.6.2.3. Market size and forecast, by Enterprise Size
8.4.6.2.4. Market size and forecast, by End User
8.4.6.3. India
8.4.6.3.1. Market size and forecast, by Type
8.4.6.3.2. Market size and forecast, by Deployment Mode
8.4.6.3.3. Market size and forecast, by Enterprise Size
8.4.6.3.4. Market size and forecast, by End User
8.4.6.4. Australia
8.4.6.4.1. Market size and forecast, by Type
8.4.6.4.2. Market size and forecast, by Deployment Mode
8.4.6.4.3. Market size and forecast, by Enterprise Size
8.4.6.4.4. Market size and forecast, by End User
8.4.6.5. South Korea
8.4.6.5.1. Market size and forecast, by Type
8.4.6.5.2. Market size and forecast, by Deployment Mode
8.4.6.5.3. Market size and forecast, by Enterprise Size
8.4.6.5.4. Market size and forecast, by End User
8.4.6.6. Rest of Asia-Pacific
8.4.6.6.1. Market size and forecast, by Type
8.4.6.6.2. Market size and forecast, by Deployment Mode
8.4.6.6.3. Market size and forecast, by Enterprise Size
8.4.6.6.4. Market size and forecast, by End User
8.5. LAMEA
8.5.1. Key market trends, growth factors and opportunities
8.5.2. Market size and forecast, by Type
8.5.3. Market size and forecast, by Deployment Mode
8.5.4. Market size and forecast, by Enterprise Size
8.5.5. Market size and forecast, by End User
8.5.6. Market size and forecast, by country
8.5.6.1. Latin America
8.5.6.1.1. Market size and forecast, by Type
8.5.6.1.2. Market size and forecast, by Deployment Mode
8.5.6.1.3. Market size and forecast, by Enterprise Size
8.5.6.1.4. Market size and forecast, by End User
8.5.6.2. Middle East
8.5.6.2.1. Market size and forecast, by Type
8.5.6.2.2. Market size and forecast, by Deployment Mode
8.5.6.2.3. Market size and forecast, by Enterprise Size
8.5.6.2.4. Market size and forecast, by End User
8.5.6.3. Africa
8.5.6.3.1. Market size and forecast, by Type
8.5.6.3.2. Market size and forecast, by Deployment Mode
8.5.6.3.3. Market size and forecast, by Enterprise Size
8.5.6.3.4. Market size and forecast, by End User
CHAPTER 9: COMPETITIVE LANDSCAPE
9.1. Introduction
9.2. Top winning strategies
9.3. Product mapping of top 10 player
9.4. Competitive dashboard
9.5. Competitive heatmap
9.6. Top player positioning, 2022
CHAPTER 10: COMPANY PROFILES
10.1. Accenture
10.1.1. Company overview
10.1.2. Key executives
10.1.3. Company snapshot
10.1.4. Operating business segments
10.1.5. Product portfolio
10.1.6. Business performance
10.1.7. Key strategic moves and developments
10.2. AVOTUS
10.2.1. Company overview
10.2.2. Key executives
10.2.3. Company snapshot
10.2.4. Operating business segments
10.2.5. Product portfolio
10.3. Calero
10.3.1. Company overview
10.3.2. Key executives
10.3.3. Company snapshot
10.3.4. Operating business segments
10.3.5. Product portfolio
10.3.6. Key strategic moves and developments
10.4. CGI Inc.
10.4.1. Company overview
10.4.2. Key executives
10.4.3. Company snapshot
10.4.4. Operating business segments
10.4.5. Product portfolio
10.4.6. Business performance
10.5. WidePoint Corporation
10.5.1. Company overview
10.5.2. Key executives
10.5.3. Company snapshot
10.5.4. Operating business segments
10.5.5. Product portfolio
10.5.6. Business performance
10.5.7. Key strategic moves and developments
10.6. Tangoe
10.6.1. Company overview
10.6.2. Key executives
10.6.3. Company snapshot
10.6.4. Operating business segments
10.6.5. Product portfolio
10.7. Vodafone Group Plc
10.7.1. Company overview
10.7.2. Key executives
10.7.3. Company snapshot
10.7.4. Operating business segments
10.7.5. Product portfolio
10.7.6. Business performance
10.7.7. Key strategic moves and developments
10.8. Sakon
10.8.1. Company overview
10.8.2. Key executives
10.8.3. Company snapshot
10.8.4. Operating business segments
10.8.5. Product portfolio
10.8.6. Key strategic moves and developments
10.9. TeleManagement Technologies, Inc.
10.9.1. Company overview
10.9.2. Key executives
10.9.3. Company snapshot
10.9.4. Operating business segments
10.9.5. Product portfolio
10.10. Upland Software, Inc.
10.10.1. Company overview
10.10.2. Key executives
10.10.3. Company snapshot
10.10.4. Operating business segments
10.10.5. Product portfolio
10.10.6. Business performance