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コールセンターアウトソーシングの世界市場2022-2026年
Technavioはコールセンターアウトソーシング市場を監視しており、2022年から2026年の間に217億2000万ドルの成長が見込まれ、予測期間中にCAGR 3.96%で加速しています。当レポートでは、コールセンターアウトソーシング市場の全体分析、市場規模と予測、トレンド、成長促進要因、課題、さらに約25社のベンダーを網羅したベンダー分析などをお届けします。
現在の世界市場のシナリオ、最新動向とドライバー、市場全体の環境について最新の分析を提供しています。市場は、新興国のコールセンター進出先の台頭、コールセンターにおけるRPAの利用拡大、運用コスト削減への注力などが牽引しています。
コールセンターアウトソーシング市場の分析には、エンドユーザーセグメントと地理的な状況も含まれます。
Technavioのコールセンターアウトソーシング市場は、以下のようにセグメント化されています。
エンドユーザー別
- ITおよびテレコム
- BFSI
- ヘルスケア
- 小売
- その他
地域別状況
- 北アメリカ
- 欧州
- APAC
- 南米
- 中近東・アフリカ
本調査では、今後数年間のコールセンターアウトソーシング市場の成長を促進する主な理由の1つとして、ベンダー間のmとaおよび戦略的提携の増加を挙げています。また、コールセンターにおけるクラウド通信の採用が進み、コールセンターにおける分析ソリューションの利用が増加していることも、市場の大きな需要につながると考えられる。
Technavioは、複数のソースからのデータを調査、合成、要約する方法で、主要パラメータの分析により、市場の詳細なイメージを提示します。コールセンターのアウトソーシング市場に関する弊社のレポートは以下の分野をカバーしています。
- コールセンターアウトソーシングの市場規模
- コールセンターアウトソーシング市場予測
- コールセンターアウトソーシング市場の産業分析
Technavioの強力なベンダー分析は、お客様が市場での地位を向上できるように設計されており、これに沿って本レポートでは、247.ai Inc.、Alorica Inc.、Atento SA、Bertelsmann SE and Co.KGaA、Computer Generated Solutions Inc.、Continuum Global Solutions LLC、Datacom Group Ltd.、Epicenter、Five9 Inc.、Hinduja Global Solutions Ltd.、Infosys Ltd、Serco Group Plc、Sitel Group、StarTek Inc、Sutherland Global Services Inc、Sykes Enterprises Inc、Tata Consultancy Services Ltd、TD SYNNEX Corp、Teleperformance SEおよびTranscom Holding ABを含むコールセンターアウトソーシング市場の大手ベンダーについて詳しく分析しています。また、コールセンターアウトソーシング市場の分析レポートには、今後の動向と市場成長に影響を与える課題に関する情報も含まれています。これは、企業が今後の成長機会を戦略的に活用できるようにするためです。
この調査は、業界の主要参加者からのインプットを含む、一次および二次情報の客観的な組み合わせを使用して実施されました。本レポートには、主要ベンダーの分析に加え、包括的な市場およびベンダーランドスケープが含まれています。本レポートの詳細については、https://www.technavio.com/report/call-center-outsourcing-market-size-industry-analysis をご覧ください。
Technavioは、利益、価格、競争、プロモーションなどの主要パラメータの分析により、複数のソースからのデータの研究、合成、総括の方法により、市場の詳細なイメージを提示します。また、業界の主要なインフルエンサーを特定することにより、市場の様々な側面を提示しています。提示されるデータは、包括的で信頼性が高く、一次および二次にわたる広範な調査の結果です。Technavioの市場調査レポートは、正確な市場成長を予測するために、完全な競争環境と、定性的および定量的調査を用いた詳細なベンダー選定方法と分析を提供します。

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目次

• 1 Executive Summary
o 1.1 Market overview
o Exhibit 01: Executive Summary – Chart on Market Overview
o Exhibit 02: Executive Summary – Data Table on Market Overview
o Exhibit 03: Executive Summary – Chart on Global Market Characteristics
o Exhibit 04: Executive Summary – Chart on Market By Geographical Landscape
o Exhibit 05: Executive Summary – Chart on Market Segmentation by End-user
o Exhibit 06: Executive Summary – Chart on Incremental Growth
o Exhibit 07: Executive Summary – Data Table on Incremental Growth
o Exhibit 08: Executive Summary – Chart on Vendor Market Positioning
• 2 Market Landscape
o 2.1 Market ecosystem
o Exhibit 09: Parent market
o Exhibit 10: Market Characteristics
• 3 Market Sizing
o 3.1 Market definition
o Exhibit 11: Offerings of vendors included in the market definition
o 3.2 Market segment analysis
o Exhibit 12: Market segments
o 3.3 Market size 2021
o 3.4 Market outlook: Forecast for 2021-2026
o Exhibit 13: Chart on Global - Market size and forecast 2021-2026 ($ million)
o Exhibit 14: Data Table on Global - Market size and forecast 2021-2026 ($ million)
o Exhibit 15: Chart on Global Market: Year-over-year growth 2021-2026 (%)
o Exhibit 16: Data Table on Global Market: Year-over-year growth 2021-2026 (%)
• 4 Five Forces Analysis
o 4.1 Five forces summary
o Exhibit 17: Five forces analysis - Comparison between 2021 and 2026
o 4.2 Bargaining power of buyers
o Exhibit 18: Chart on Bargaining power of buyers – Impact of key factors 2021 and 2026
o 4.3 Bargaining power of suppliers
o Exhibit 19: Bargaining power of suppliers – Impact of key factors in 2021 and 2026
o 4.4 Threat of new entrants
o Exhibit 20: Threat of new entrants – Impact of key factors in 2021 and 2026
o 4.5 Threat of substitutes
o Exhibit 21: Threat of substitutes – Impact of key factors in 2021 and 2026
o 4.6 Threat of rivalry
o Exhibit 22: Threat of rivalry – Impact of key factors in 2021 and 2026
o 4.7 Market condition
o Exhibit 23: Chart on Market condition - Five forces 2021 and 2026
• 5 Market Segmentation by End-user
o 5.1 Market segments
o Exhibit 24: Chart on End-user - Market share 2021-2026 (%)
o Exhibit 25: Data Table on End-user - Market share 2021-2026 (%)
o 5.2 Comparison by End-user
o Exhibit 26: Chart on Comparison by End-user
o Exhibit 27: Data Table on Comparison by End-user
o 5.3 IT and telecom - Market size and forecast 2021-2026
o Exhibit 28: Chart on IT and telecom - Market size and forecast 2021-2026 ($ million)
o Exhibit 29: Data Table on IT and telecom - Market size and forecast 2021-2026 ($ million)
o Exhibit 30: Chart on IT and telecom - Year-over-year growth 2021-2026 (%)
o Exhibit 31: Data Table on IT and telecom - Year-over-year growth 2021-2026 (%)
o 5.4 BFSI - Market size and forecast 2021-2026
o Exhibit 32: Chart on BFSI - Market size and forecast 2021-2026 ($ million)
o Exhibit 33: Data Table on BFSI - Market size and forecast 2021-2026 ($ million)
o Exhibit 34: Chart on BFSI - Year-over-year growth 2021-2026 (%)
o Exhibit 35: Data Table on BFSI - Year-over-year growth 2021-2026 (%)
o 5.5 Healthcare - Market size and forecast 2021-2026
o Exhibit 36: Chart on Healthcare - Market size and forecast 2021-2026 ($ million)
o Exhibit 37: Data Table on Healthcare - Market size and forecast 2021-2026 ($ million)
o Exhibit 38: Chart on Healthcare - Year-over-year growth 2021-2026 (%)
o Exhibit 39: Data Table on Healthcare - Year-over-year growth 2021-2026 (%)
o 5.6 Retail - Market size and forecast 2021-2026
o Exhibit 40: Chart on Retail - Market size and forecast 2021-2026 ($ million)
o Exhibit 41: Data Table on Retail - Market size and forecast 2021-2026 ($ million)
o Exhibit 42: Chart on Retail - Year-over-year growth 2021-2026 (%)
o Exhibit 43: Data Table on Retail - Year-over-year growth 2021-2026 (%)
o 5.7 Others - Market size and forecast 2021-2026
o Exhibit 44: Chart on Others - Market size and forecast 2021-2026 ($ million)
o Exhibit 45: Data Table on Others - Market size and forecast 2021-2026 ($ million)
o Exhibit 46: Chart on Others - Year-over-year growth 2021-2026 (%)
o Exhibit 47: Data Table on Others - Year-over-year growth 2021-2026 (%)
o 5.8 Market opportunity by End-user
o Exhibit 48: Market opportunity by End-user ($ million)
• 6 Customer Landscape
o 6.1 Customer landscape overview
o Exhibit 49: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
• 7 Geographic Landscape
o 7.1 Geographic segmentation
o Exhibit 50: Chart on Market share By Geographical Landscape 2021-2026 (%)
o Exhibit 51: Data Table on Market share By Geographical Landscape 2021-2026 (%)
o 7.2 Geographic comparison
o Exhibit 52: Chart on Geographic comparison
o Exhibit 53: Data Table on Geographic comparison
o 7.3 North America - Market size and forecast 2021-2026
o Exhibit 54: Chart on North America - Market size and forecast 2021-2026 ($ million)
o Exhibit 55: Data Table on North America - Market size and forecast 2021-2026 ($ million)
o Exhibit 56: Chart on North America - Year-over-year growth 2021-2026 (%)
o Exhibit 57: Data Table on North America - Year-over-year growth 2021-2026 (%)
o 7.4 Europe - Market size and forecast 2021-2026
o Exhibit 58: Chart on Europe - Market size and forecast 2021-2026 ($ million)
o Exhibit 59: Data Table on Europe - Market size and forecast 2021-2026 ($ million)
o Exhibit 60: Chart on Europe - Year-over-year growth 2021-2026 (%)
o Exhibit 61: Data Table on Europe - Year-over-year growth 2021-2026 (%)
o 7.5 APAC - Market size and forecast 2021-2026
o Exhibit 62: Chart on APAC - Market size and forecast 2021-2026 ($ million)
o Exhibit 63: Data Table on APAC - Market size and forecast 2021-2026 ($ million)
o Exhibit 64: Chart on APAC - Year-over-year growth 2021-2026 (%)
o Exhibit 65: Data Table on APAC - Year-over-year growth 2021-2026 (%)
o 7.6 South America - Market size and forecast 2021-2026
o Exhibit 66: Chart on South America - Market size and forecast 2021-2026 ($ million)
o Exhibit 67: Data Table on South America - Market size and forecast 2021-2026 ($ million)
o Exhibit 68: Chart on South America - Year-over-year growth 2021-2026 (%)
o Exhibit 69: Data Table on South America - Year-over-year growth 2021-2026 (%)
o 7.7 Middle East and Africa - Market size and forecast 2021-2026
o Exhibit 70: Chart on Middle East and Africa - Market size and forecast 2021-2026 ($ million)
o Exhibit 71: Data Table on Middle East and Africa - Market size and forecast 2021-2026 ($ million)
o Exhibit 72: Chart on Middle East and Africa - Year-over-year growth 2021-2026 (%)
o Exhibit 73: Data Table on Middle East and Africa - Year-over-year growth 2021-2026 (%)
o 7.8 US - Market size and forecast 2021-2026
o Exhibit 74: Chart on US - Market size and forecast 2021-2026 ($ million)
o Exhibit 75: Data Table on US - Market size and forecast 2021-2026 ($ million)
o Exhibit 76: Chart on US - Year-over-year growth 2021-2026 (%)
o Exhibit 77: Data Table on US - Year-over-year growth 2021-2026 (%)
o 7.9 UK - Market size and forecast 2021-2026
o Exhibit 78: Chart on UK - Market size and forecast 2021-2026 ($ million)
o Exhibit 79: Data Table on UK - Market size and forecast 2021-2026 ($ million)
o Exhibit 80: Chart on UK - Year-over-year growth 2021-2026 (%)
o Exhibit 81: Data Table on UK - Year-over-year growth 2021-2026 (%)
o 7.10 Australia - Market size and forecast 2021-2026
o Exhibit 82: Chart on Australia - Market size and forecast 2021-2026 ($ million)
o Exhibit 83: Data Table on Australia - Market size and forecast 2021-2026 ($ million)
o Exhibit 84: Chart on Australia - Year-over-year growth 2021-2026 (%)
o Exhibit 85: Data Table on Australia - Year-over-year growth 2021-2026 (%)
o 7.11 India - Market size and forecast 2021-2026
o Exhibit 86: Chart on India - Market size and forecast 2021-2026 ($ million)
o Exhibit 87: Data Table on India - Market size and forecast 2021-2026 ($ million)
o Exhibit 88: Chart on India - Year-over-year growth 2021-2026 (%)
o Exhibit 89: Data Table on India - Year-over-year growth 2021-2026 (%)
o 7.12 Germany - Market size and forecast 2021-2026
o Exhibit 90: Chart on Germany - Market size and forecast 2021-2026 ($ million)
o Exhibit 91: Data Table on Germany - Market size and forecast 2021-2026 ($ million)
o Exhibit 92: Chart on Germany - Year-over-year growth 2021-2026 (%)
o Exhibit 93: Data Table on Germany - Year-over-year growth 2021-2026 (%)
o 7.13 Market opportunity By Geographical Landscape
o Exhibit 94: Market opportunity By Geographical Landscape ($ million)
• 8 Drivers, Challenges, and Trends
o 8.1 Market drivers
o 8.2 Market challenges
o 8.3 Impact of drivers and challenges
o Exhibit 95: Impact of drivers and challenges in 2021 and 2026
o 8.4 Market trends
• 9 Vendor Landscape
o 9.1 Overview
o 9.2 Vendor landscape
o Exhibit 96: Overview on Criticality of inputs and Factors of differentiation
o 9.3 Landscape disruption
o Exhibit 97: Overview on factors of disruption
o 9.4 Industry risks
o Exhibit 98: Impact of key risks on business
• 10 Vendor Analysis
o 10.1 Vendors covered
o Exhibit 99: Vendors covered
o 10.2 Market positioning of vendors
o Exhibit 100: Matrix on vendor position and classification
o 10.3 Atento SA
o Exhibit 101: Atento SA - Overview
o Exhibit 102: Atento SA - Business segments
o Exhibit 103: Atento SA - Key offerings
o Exhibit 104: Atento SA - Segment focus
o 10.4 Bertelsmann SE and Co. KGaA
o Exhibit 105: Bertelsmann SE and Co. KGaA - Overview
o Exhibit 106: Bertelsmann SE and Co. KGaA - Business segments
o Exhibit 107: Bertelsmann SE and Co. KGaA - Key news
o Exhibit 108: Bertelsmann SE and Co. KGaA - Key offerings
o Exhibit 109: Bertelsmann SE and Co. KGaA - Segment focus
o 10.5 Hinduja Global Solutions Ltd.
o Exhibit 110: Hinduja Global Solutions Ltd. - Overview
o Exhibit 111: Hinduja Global Solutions Ltd. - Product / Service
o Exhibit 112: Hinduja Global Solutions Ltd. - Key offerings
o 10.6 Sitel Group
o Exhibit 113: Sitel Group - Overview
o Exhibit 114: Sitel Group - Product / Service
o Exhibit 115: Sitel Group - Key offerings
o 10.7 StarTek Inc.
o Exhibit 116: StarTek Inc. - Overview
o Exhibit 117: StarTek Inc. - Business segments
o Exhibit 118: StarTek Inc. - Key offerings
o Exhibit 119: StarTek Inc. - Segment focus
o 10.8 Sykes Enterprises Inc.
o Exhibit 120: Sykes Enterprises Inc. - Overview
o Exhibit 121: Sykes Enterprises Inc. - Business segments
o Exhibit 122: Sykes Enterprises Inc. - Key offerings
o Exhibit 123: Sykes Enterprises Inc. - Segment focus
o 10.9 Tata Consultancy Services Ltd.
o Exhibit 124: Tata Consultancy Services Ltd. - Overview
o Exhibit 125: Tata Consultancy Services Ltd. - Business segments
o Exhibit 126: Tata Consultancy Services Ltd. - Key news
o Exhibit 127: Tata Consultancy Services Ltd. - Key offerings
o Exhibit 128: Tata Consultancy Services Ltd. - Segment focus
o 10.10 TD SYNNEX Corp.
o Exhibit 129: TD SYNNEX Corp. - Overview
o Exhibit 130: TD SYNNEX Corp. - Business segments
o Exhibit 131: TD SYNNEX Corp. - Key offerings
o Exhibit 132: TD SYNNEX Corp. - Segment focus
o 10.11 Teleperformance SE
o Exhibit 133: Teleperformance SE - Overview
o Exhibit 134: Teleperformance SE - Product / Service
o Exhibit 135: Teleperformance SE - Key offerings
o 10.12 Transcom Holding AB
o Exhibit 136: Transcom Holding AB - Overview
o Exhibit 137: Transcom Holding AB - Business segments
o Exhibit 138: Transcom Holding AB - Key offerings
o Exhibit 139: Transcom Holding AB - Segment focus
• 11 Appendix
o 11.1 Scope of the report
o 11.2 Inclusions and exclusions checklist
o Exhibit 140: Inclusions checklist
o Exhibit 141: Exclusions checklist
o 11.3 Currency conversion rates for US$
o Exhibit 142: Currency conversion rates for US$
o 11.4 Research methodology
o Exhibit 143: Research methodology
o Exhibit 144: Validation techniques employed for market sizing
o Exhibit 145: Information sources
o 11.5 List of abbreviations
o Exhibit 146: List of abbreviations


Exhibits:
Exhibits1: Executive Summary – Chart on Market Overview
Exhibits2: Executive Summary – Data Table on Market Overview
Exhibits3: Executive Summary – Chart on Global Market Characteristics
Exhibits4: Executive Summary – Chart on Market By Geographical Landscape
Exhibits5: Executive Summary – Chart on Market Segmentation by End-user
Exhibits6: Executive Summary – Chart on Incremental Growth
Exhibits7: Executive Summary – Data Table on Incremental Growth
Exhibits8: Executive Summary – Chart on Vendor Market Positioning
Exhibits9: Parent market
Exhibits10: Market Characteristics
Exhibits11: Offerings of vendors included in the market definition
Exhibits12: Market segments
Exhibits13: Chart on Global - Market size and forecast 2021-2026 ($ million)
Exhibits14: Data Table on Global - Market size and forecast 2021-2026 ($ million)
Exhibits15: Chart on Global Market: Year-over-year growth 2021-2026 (%)
Exhibits16: Data Table on Global Market: Year-over-year growth 2021-2026 (%)
Exhibits17: Historic Market Size – Data Table on call center outsourcing market 2017 - 2020
Exhibits18: Historic Market Size – Data Table on call center outsourcing market by Country 2017 - 2020
Exhibits19: Five forces analysis - Comparison between2021 and 2026
Exhibits20: Chart on Bargaining power of buyers – Impact of key factors 2021 and 2026
Exhibits21: Bargaining power of suppliers – Impact of key factors in 2021 and 2026
Exhibits22: Threat of new entrants – Impact of key factors in 2021 and 2026
Exhibits23: Threat of substitutes – Impact of key factors in 2021 and 2026
Exhibits24: Threat of rivalry – Impact of key factors in 2021 and 2026
Exhibits25: Chart on Market condition - Five forces 2021 and 2026
Exhibits26: Chart on End-user - Market share 2021-2026 (%)
Exhibits27: Data Table on End-user - Market share 2021-2026 (%)
Exhibits28: Chart on Comparison by End-user
Exhibits29: Data Table on Comparison by End-user
Exhibits30: Chart on IT and telecom - Market size and forecast 2021-2026 ($ million)
Exhibits31: Data Table on IT and telecom - Market size and forecast 2021-2026 ($ million)
Exhibits32: Chart on IT and telecom - Year-over-year growth 2021-2026 (%)
Exhibits33: Data Table on IT and telecom - Year-over-year growth 2021-2026 (%)
Exhibits34: Chart on BFSI - Market size and forecast 2021-2026 ($ million)
Exhibits35: Data Table on BFSI - Market size and forecast 2021-2026 ($ million)
Exhibits36: Chart on BFSI - Year-over-year growth 2021-2026 (%)
Exhibits37: Data Table on BFSI - Year-over-year growth 2021-2026 (%)
Exhibits38: Chart on Healthcare - Market size and forecast 2021-2026 ($ million)
Exhibits39: Data Table on Healthcare - Market size and forecast 2021-2026 ($ million)
Exhibits40: Chart on Healthcare - Year-over-year growth 2021-2026 (%)
Exhibits41: Data Table on Healthcare - Year-over-year growth 2021-2026 (%)
Exhibits42: Chart on Retail - Market size and forecast 2021-2026 ($ million)
Exhibits43: Data Table on Retail - Market size and forecast 2021-2026 ($ million)
Exhibits44: Chart on Retail - Year-over-year growth 2021-2026 (%)
Exhibits45: Data Table on Retail - Year-over-year growth 2021-2026 (%)
Exhibits46: Chart on Others - Market size and forecast 2021-2026 ($ million)
Exhibits47: Data Table on Others - Market size and forecast 2021-2026 ($ million)
Exhibits48: Chart on Others - Year-over-year growth 2021-2026 (%)
Exhibits49: Data Table on Others - Year-over-year growth 2021-2026 (%)
Exhibits50: Market opportunity by End-user ($ million)
Exhibits51: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
Exhibits52: Chart on Market share By Geographical Landscape 2021-2026 (%)
Exhibits53: Data Table on Market share By Geographical Landscape 2021-2026 (%)
Exhibits54: Chart on Geographic comparison
Exhibits55: Data Table on Geographic comparison
Exhibits56: Chart on North America - Market size and forecast 2021-2026 ($ million)
Exhibits57: Data Table on North America - Market size and forecast 2021-2026 ($ million)
Exhibits58: Chart on North America - Year-over-year growth 2021-2026 (%)
Exhibits59: Data Table on North America - Year-over-year growth 2021-2026 (%)
Exhibits60: Chart on Europe - Market size and forecast 2021-2026 ($ million)
Exhibits61: Data Table on Europe - Market size and forecast 2021-2026 ($ million)
Exhibits62: Chart on Europe - Year-over-year growth 2021-2026 (%)
Exhibits63: Data Table on Europe - Year-over-year growth 2021-2026 (%)
Exhibits64: Chart on APAC - Market size and forecast 2021-2026 ($ million)
Exhibits65: Data Table on APAC - Market size and forecast 2021-2026 ($ million)
Exhibits66: Chart on APAC - Year-over-year growth 2021-2026 (%)
Exhibits67: Data Table on APAC - Year-over-year growth 2021-2026 (%)
Exhibits68: Chart on South America - Market size and forecast 2021-2026 ($ million)
Exhibits69: Data Table on South America - Market size and forecast 2021-2026 ($ million)
Exhibits70: Chart on South America - Year-over-year growth 2021-2026 (%)
Exhibits71: Data Table on South America - Year-over-year growth 2021-2026 (%)
Exhibits72: Chart on Middle East and Africa - Market size and forecast 2021-2026 ($ million)
Exhibits73: Data Table on Middle East and Africa - Market size and forecast 2021-2026 ($ million)
Exhibits74: Chart on Middle East and Africa - Year-over-year growth 2021-2026 (%)
Exhibits75: Data Table on Middle East and Africa - Year-over-year growth 2021-2026 (%)
Exhibits76: Chart on US - Market size and forecast 2021-2026 ($ million)
Exhibits77: Data Table on US - Market size and forecast 2021-2026 ($ million)
Exhibits78: Chart on US - Year-over-year growth 2021-2026 (%)
Exhibits79: Data Table on US - Year-over-year growth 2021-2026 (%)
Exhibits80: Chart on The Philippines - Market size and forecast 2021-2026 ($ million)
Exhibits81: Data Table on The Philippines - Market size and forecast 2021-2026 ($ million)
Exhibits82: Chart on The Philippines - Year-over-year growth 2021-2026 (%)
Exhibits83: Data Table on The Philippines - Year-over-year growth 2021-2026 (%)
Exhibits84: Chart on India - Market size and forecast 2021-2026 ($ million)
Exhibits85: Data Table on India - Market size and forecast 2021-2026 ($ million)
Exhibits86: Chart on India - Year-over-year growth 2021-2026 (%)
Exhibits87: Data Table on India - Year-over-year growth 2021-2026 (%)
Exhibits88: Chart on Canada - Market size and forecast 2021-2026 ($ million)
Exhibits89: Data Table on Canada - Market size and forecast 2021-2026 ($ million)
Exhibits90: Chart on Canada - Year-over-year growth 2021-2026 (%)
Exhibits91: Data Table on Canada - Year-over-year growth 2021-2026 (%)
Exhibits92: Chart on UK - Market size and forecast 2021-2026 ($ million)
Exhibits93: Data Table on UK - Market size and forecast 2021-2026 ($ million)
Exhibits94: Chart on UK - Year-over-year growth 2021-2026 (%)
Exhibits95: Data Table on UK - Year-over-year growth 2021-2026 (%)
Exhibits96: Market opportunity By Geographical Landscape ($ million)
Exhibits97: Impact of drivers and challenges in 2021 and 2026
Exhibits98: Overview on Criticality of inputs and Factors of differentiation
Exhibits99: Overview on factors of disruption
Exhibits100: Impact of key risks on business
Exhibits101: Vendors covered
Exhibits102: Matrix on vendor position and classification
Exhibits103: Atento SA - Overview
Exhibits104: Atento SA - Business segments
Exhibits105: Atento SA - Key offerings
Exhibits106: Atento SA - Segment focus
Exhibits107: Bertelsmann SE and Co. KGaA - Overview
Exhibits108: Bertelsmann SE and Co. KGaA - Business segments
Exhibits109: Bertelsmann SE and Co. KGaA - Key news
Exhibits110: Bertelsmann SE and Co. KGaA - Key offerings
Exhibits111: Bertelsmann SE and Co. KGaA - Segment focus
Exhibits112: Hinduja Global Solutions Ltd. - Overview
Exhibits113: Hinduja Global Solutions Ltd. - Product / Service
Exhibits114: Hinduja Global Solutions Ltd. - Key offerings
Exhibits115: Sitel Group - Overview
Exhibits116: Sitel Group - Product / Service
Exhibits117: Sitel Group - Key offerings
Exhibits118: StarTek Inc. - Overview
Exhibits119: StarTek Inc. - Business segments
Exhibits120: StarTek Inc. - Key offerings
Exhibits121: StarTek Inc. - Segment focus
Exhibits122: Sykes Enterprises Inc. - Overview
Exhibits123: Sykes Enterprises Inc. - Business segments
Exhibits124: Sykes Enterprises Inc. - Key offerings
Exhibits125: Sykes Enterprises Inc. - Segment focus
Exhibits126: Tata Consultancy Services Ltd. - Overview
Exhibits127: Tata Consultancy Services Ltd. - Business segments
Exhibits128: Tata Consultancy Services Ltd. - Key news
Exhibits129: Tata Consultancy Services Ltd. - Key offerings
Exhibits130: Tata Consultancy Services Ltd. - Segment focus
Exhibits131: TD SYNNEX Corp. - Overview
Exhibits132: TD SYNNEX Corp. - Business segments
Exhibits133: TD SYNNEX Corp. - Key offerings
Exhibits134: TD SYNNEX Corp. - Segment focus
Exhibits135: Teleperformance SE - Overview
Exhibits136: Teleperformance SE - Product / Service
Exhibits137: Teleperformance SE - Key offerings
Exhibits138: Transcom Holding AB - Overview
Exhibits139: Transcom Holding AB - Business segments
Exhibits140: Transcom Holding AB - Key offerings
Exhibits141: Transcom Holding AB - Segment focus
Exhibits142: Inclusions checklist
Exhibits143: Exclusions checklist
Exhibits144: Currency conversion rates for US$
Exhibits145: Research methodology
Exhibits146: Validation techniques employed for market sizing
Exhibits147: Information sources
Exhibits148: List of abbreviations