Summary
In the modern era, with the advancement in technology and the growing popularity of workforce management solutions becomes an increasingly more important tool for business processes to centralize resource usage data and better plan future utilization. Workforce Management (WFM) software offers a set of integrated approaches that enable organizations to optimize their employees' productivity. By effectively forecasting labor requirements and creating & managing staff schedules to accomplish a specific task on a day-to-day and hour-to-hour basis. Further, the increasing popularity of cloud-based solutions and the Growing Trend of AI and Machine Learning are major driving factors for the expanding penetration of smart and connected devices and the growing focus on workforce optimization, thus driving WFM software market growth. According to Renub Research, The Workforce Management Software Market will reach US$ 10.64 Billion by 2027.
Based on Deployment Type
The Workforce Management software market includes On-Premise, Cloud and Hybrid. Cloud holds the largest market share. Cloud-based solutions are automated and can provide self-service, which reduces the load of labor-intensive tasks. In addition, the on-premise software market remains important as medium-sized and large enterprises maintain workforce management and existing back-office software until contracts run out and they have an entire digital transformation strategy.
Besides, rapid adoption of workforce management in the Education, Healthcare, Retail, IT & Telecom, BFSI, Manufacturing and Government industries to reduce process times, increase customer satisfaction, and offer a high return on investment are factors supporting high growth. Key vendors also focus on strengthening their channel partner ecosystems to improve indirect sales for enhanced business growth. As per this report, Workforce Management Software Industry will grow with a CAGR of 7.82% during 2020 - 2027.
Regional Analysis Workforce Management Software Industry
North America is the leading region in adopting workforce management solutions and services by enabling effective work schedules, business processes, labor costs, and talent management. In the US, Workforce Management software is becoming increasingly important for organizations to keep their workforce motivated and organized to ensure optimal productivity, which is vital while keeping abreast of changing times. ADP INC, Huntington Business Systems, Kronos Incorporated, Nice Systems Ltd, and Oracle.
Moreover, Europe is witnessing significant investment in the deployment of workforce scheduling software, especially in the healthcare, Manufacturing, Travel & Transport, and Retail sector. The increasing deployment of cloud solutions primarily drives workforce management adoption in Germany. Increasing automation across Germany's manufacturing sector is significantly demanding for workforce management solutions. The Workforce Management Software Market Size was US$ 6.28 Billion in 2020.
Impact of COVID-19 on Workforce Management Software Industry
COVID 19 pandemic has positively impacted the WFM software market, fostering digitization and automation across the manufacturing sectors globally. The lockdown and physical distancing mandates required to control the COVID 19 spread forced many organizations to let their employees work from home. WFH or remote work location mandates show how important it is to have an online system to manage employees in real-time and accurate information.
Key Players of WFM Software Market
Market players such as ADP INC, Huntington Business Systems, Kronos Incorporated, Nice Systems Ltd, and Oracle collaborate with key players, product innovation, acquisitions partnerships, and strengthening regional and global distribution networks. In 2021, NICE Introduces NTR-X, Next Generation Cloud-Based Compliance Solution for Omnichannel Trade Recording Management.
Renub Research latest report “Workforce Management Software Market, Global Forecast by Organization Size (Large, Small & Medium) by Application (Education, Healthcare, Retail & Ecommerce, IT & telecom, BFSI, Manufacturing and Government) by Deployment Type (On-Premise, Cloud and Hybrid) by Component (Software, service) by Region ( North America, Europe, Asia pacific, MEA, Latin America) by Companies (ADP INC, Huntington Business Systems, Kronos Incorporated, Nice Systems Ltd, and Oracle)” Provides a detailed analysis of Workforce Management Software Market.
Organization Size–Workforce Management Software Market
1. Large
2. Small & Medium
Application - Workforce Management Software Market Security Services
1. BFSI
2. Manufacturing
3. Healthcare
4. Government
5. Retail & Ecommerce
6. IT & Telecom
7. Education
8. Others
Deployment Type – Workforce Management Software Market
1. On-Premise
2. Cloud
3. Hybrid
Component- Workforce Management Software Market
1. Software
2. Services
Region - Workforce Management Software Market
1. North America
2. Europe
3. Asia Pacific (APAC)
4. Middle East & Africa (MEA)
5. Latin America
Company Insights:
• Overview
• Company Initiatives
• Sales Analysis
Companies Covered:
1. ADP INC
2. Huntington Business Systems
3. Kronos Incorporated
4. Nice Systems Ltd
5. Oracle
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Table of Contents
1. Introduction
2. Research Methodology
3. Executive Summary
4. Market Dynamics
4.1 Growth Drivers
4.2 Challenges
5. Workforce Management Software Market
6. Market Share – Workforce Management Software Market
6.1 By Organization Size
6.2 By Application
6.3 By Deployment
6.4 By Component
6.5 By Region
7. Organization Size – Workforce Management Software Market
7.1 Large
7.2 Small & Medium
8. Application - Workforce Management Software Market Security Services
8.1 BFSI
8.2 Manufacturing
8.3 Healthcare
8.4 Government
8.5 Retail & Ecommerce
8.6 IT & Telecom
8.7 Education
8.8 Others
9. Deployment Type – Workforce Management Software Market
9.1 On-Premise
9.2 Cloud
9.3 Hybrid
10. Component - Workforce Management Software Market
10.1 Software
10.2 Services
11. Region - Workforce Management Software Market
11.1 North America
11.2 Europe
11.3 APAC
11.4 MEA
11.5 Latin America
12. Company Analysis - Workforce Management Software Market
12.1 ADP INC
12.1.1 Overview
12.1.2 Company Initiatives
12.1.3 Sales Analysis
12.2 HUNTINGTON BUSINESS SYSTEMS
12.2.1 Overview
12.2.2 Company Initiatives
12.2.3 Sales Analysis
12.3 KRONOS INCORPORATED
12.3.1 Overview
12.3.2 Company Initiatives
12.3.3 Sales Analysis
12.4 NICE SYSTEMS LTD
12.4.1 Overview
12.4.2 Company Initiatives
12.4.3 Sales Analysis
12.5 Oracle
12.5.1 Overview
12.5.2 Company Initiatives
12.5.3 Sales Analysis
Table-01: Global – Workforce Management Software Market Share by Organization Size (Percent), 2017 – 2020
Table-02: Global – Forecast for Workforce Management Software Market Share by Organization Size (Percent), 2021 – 2027
Table-03: Global – Workforce Management Software Market Share by Application (Percent), 2017 – 2020
Table-04: Global – Forecast for Workforce Management Software Market Share by Application (Percent), 2021 – 2027
Table-05: Global – Workforce Management Software Market Share by Deployment (Percent), 2017 – 2020
Table-06: Global – Forecast for Workforce Management Software Market Share by Deployment (Percent), 2021 – 2027
Table-07: Global – Workforce Management Software Market Share by Component (Percent), 2017 – 2020
Table-08: Global – Forecast for Workforce Management Software Market Share by Component (Percent), 2021 – 2027
Table-09: Global – Workforce Management Software Market Share by Region (Percent), 2017 – 2020
Table-10: Global – Forecast for Workforce Management Software Market Share by Region (Percent), 2021 – 2027
Figure-01: Global Workforce Management Software Market (Billion US$), 2017 – 2020
Figure-02: Forecast for – Global Workforce Management Software Market (Billion US$), 2021 – 2027
Figure-03: Organization Size – Large Market (Million US$), 2017 – 2020
Figure-04: Organization Size – Forecast for Large Market (Million US$), 2021 – 2027
Figure-05: Organization Size – Small & Medium Market (Million US$), 2017 – 2020
Figure-06: Organization Size – Forecast for Small & Medium Market (Million US$), 2021 – 2027
Figure-07: Application – BFSI Market (Million US$), 2017 – 2020
Figure-08: Application – Forecast for BFSI Market (Million US$), 2021 – 2027
Figure-09: Application – Manufacturing Market (Million US$), 2017 – 2020
Figure-10: Application – Forecast for Manufacturing Market (Million US$), 2021 – 2027
Figure-11: Application – Healthcare Market (Million US$), 2017 – 2020
Figure-12: Application – Forecast for Healthcare Market (Million US$), 2021 – 2027
Figure-13: Application – Government Market (Million US$), 2017 – 2020
Figure-14: Application – Forecast for Government Market (Million US$), 2021 – 2027
Figure-15: Application – Retail & Ecommerce Market (Million US$), 2017 – 2020
Figure-16: Application – Forecast for Retail & Ecommerce Market (Million US$), 2021 – 2027
Figure-17: Application – IT & Telecom Market (Million US$), 2017 – 2020
Figure-18: Application – Forecast for IT & Telecom Market (Million US$), 2021 – 2027
Figure-19: Application – Education Market (Million US$), 2017 – 2020
Figure-20: Application – Forecast for Education Market (Million US$), 2021 – 2027
Figure-21: Application – Others Market (Million US$), 2017 – 2020
Figure-22: Application – Forecast for Others Market (Million US$), 2021 – 2027
Figure-23: Deployment – On-Premise Market (Million US$), 2017 – 2020
Figure-24: Deployment – Forecast for On-Premise Market (Million US$), 2021 – 2027
Figure-25: Deployment – Cloud Market (Million US$), 2017 – 2020
Figure-26: Deployment – Forecast for Cloud Market (Million US$), 2021 – 2027
Figure-27: Deployment – Hybrid Market (Million US$), 2017 – 2020
Figure-28: Deployment – Forecast for Hybrid Market (Million US$), 2021 – 2027
Figure-29: Component – Software Market (Million US$), 2017 – 2020
Figure-30: Component – Forecast for Software Market (Million US$), 2021 – 2027
Figure-31: Component – Services Market (Million US$), 2017 – 2020
Figure-32: Component – Forecast for Services Market (Million US$), 2021 – 2027
Figure-33: North America – Workforce Management Software Market (Million US$), 2017 – 2020
Figure-34: North America – Forecast for Workforce Management Software Market (Million US$), 2021 – 2027
Figure-35: Europe – Workforce Management Software Market (Million US$), 2017 – 20203
Figure-36: Europe – Forecast for Workforce Management Software Market (Million US$), 2021 – 2027
Figure-37: APAC – Workforce Management Software Market (Million US$), 2017 – 2020
Figure-38: APAC – Forecast for Workforce Management Software Market (Million US$), 2021 – 2027
Figure-39: MEA – Workforce Management Software Market (Million US$), 2017 – 2020
Figure-40: MEA – Forecast for Workforce Management Software Market (Million US$), 2021 – 2027
Figure-41: Latin America – Workforce Management Software Market (Million US$), 2017 – 2020
Figure-42: Latin America – Forecast for Workforce Management Software Market (Million US$), 2021 – 2027
Figure-43: ADP INC – Global Revenue (Million US$), 2017 – 2020
Figure-44: ADP INC – Forecast for Global Revenue (Million US$), 2021 – 2027
Figure-45: HUNTINGTON BUSINESS SYSTEMS – Global Revenue (Million US$), 2017 – 2020
Figure-46: HUNTINGTON BUSINESS SYSTEMS – Forecast for Global Revenue (Million US$), 2021 – 2027
Figure-47: KRONOS INCORPORATED – Global Revenue (Million US$), 2017 – 2020
Figure-48: KRONOS INCORPORATED – Forecast for Global Revenue (Million US$), 2021 – 2027
Figure-49: NICE SYSTEMS LTD – Global Revenue (Million US$), 2017 – 2020
Figure-50: NICE SYSTEMS LTD – Forecast for Global Revenue (Million US$), 2021 – 2027
Figure-51: Oracle – Global Revenue (Million US$), 2017 – 2020
Figure-52: Oracle – Forecast for Global Revenue (Million US$), 2021 – 2027
