サマリー

ITSMは、ハードウェア、ソフトウェア、プロセス、サービスなどのITインフラを管理することを目的としています。これらのサービスは独立して提供することもできますが、ビジネスサービスの提供、アジャイル開発やDevOpsのサポート、クラウドサービスのサポートなど、ビジネスに不可欠な機能のための機能を組み合わせたソリューションがより価値のあるものになるでしょう。

市場分析とインサイトクラウドITサービスマネジメント（ITSM）の世界市場
クラウドITサービスマネジメント（ITSM）の世界市場規模は、2020年のXX百万米ドルから、2021-2027年の間にXX％のCAGRで推移し、2027年にはXX百万米ドルに達すると予測されています。
本レポートは、業界標準の正確な分析と高いデータの整合性により、世界のクラウドITサービスマネジメント（ITSM）市場で得られる主要な機会を明らかにし、プレイヤーが市場での確固たる地位を獲得するのに役立つ見事な試みを行っています。本レポートの購入者は、世界のクラウドITサービスマネジメント（ITSM）市場全体の規模（収益）など、検証済みの信頼できる市場予測にアクセスすることができます。
本レポートは、世界のクラウドITサービスマネジメント（ITSM）市場において、競合他社に対して優位に立ち、永続的な成功を収めるための有効なツールであることを証明しています。本レポートに掲載されているすべての調査結果、データ、情報は、信頼できる情報源の助けを借りて検証、再検証されています。本レポートを執筆したアナリストは、世界のクラウドITサービスマネジメント（ITSM）市場を詳細に調査するために、独自の業界最高水準の調査・分析手法を用いています。

世界のクラウドITサービスマネジメント（ITSM）の範囲と市場規模
クラウドITサービスマネジメント（ITSM）市場は、企業別、地域（国）別、タイプ別、アプリケーション別に分類されています。世界のクラウドITサービスマネジメント（ITSM）市場に参加するプレイヤー、ステークホルダー、その他の参加者は、本レポートを強力なリソースとして活用することで、優位に立つことができるでしょう。セグメント別分析では、2016年から2027年の期間における、タイプ別、アプリケーション別の収益と予測に焦点を当てています。

タイプ別セグメント
サービスポートフォリオ管理
構成・変更管理
オペレーション＆パフォーマンス管理

アプリケーション別
BFSI
IT・通信
小売・消費財

地域別
北アメリカ
U.S.
カナダ
ヨーロッパ
ドイツ
フランス
イギリス
イタリア
ロシア
北欧
その他のヨーロッパ諸国
アジア太平洋地域
中国
日本
韓国
東南アジア
インド
オーストラリア
その他のアジア諸国
ラテンアメリカ
メキシコ
ブラジル
その他のラテンアメリカ
中近東・アフリカ
トルコ
サウジアラビア
アラブ首長国連邦
その他の中東・アフリカ地域

会社別
サービスナウ
HPE
IBM
BMCソフトウェア
CA Technologies
チェルウェルソフトウェア
アイバンティ
シトリックス・システムズ
ホーンビル
アクシオス・システムズ
エフェクター
マネージメントエンジン
イージービスタ
アトラシアン
アレンバ
SysAid
マイクロソフト
LogMein
マイクロフォーカス
フレッシュワークス

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目次

1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Cloud IT Service Management (ITSM) Market Size Growth Rate by Type: 2016 VS 2021 VS 2027
1.2.2 Service Portfolio Management
1.2.3 Configuration & Change Management
1.2.4 Operations & Performance Management
1.3 Market by Application
1.3.1 Global Cloud IT Service Management (ITSM) Market Share by Application: 2016 VS 2021 VS 2027
1.3.2 BFSI
1.3.3 IT & Telecommunication
1.3.4 Retail & Consumer Goods
1.4 Study Objectives
1.5 Years Considered

2 Global Growth Trends
2.1 Global Cloud IT Service Management (ITSM) Market Perspective (2016-2027)
2.2 Cloud IT Service Management (ITSM) Growth Trends by Regions
2.2.1 Cloud IT Service Management (ITSM) Market Size by Regions: 2016 VS 2021 VS 2027
2.2.2 Cloud IT Service Management (ITSM) Historic Market Share by Regions (2016-2021)
2.2.3 Cloud IT Service Management (ITSM) Forecasted Market Size by Regions (2022-2027)
2.3 Cloud IT Service Management (ITSM) Industry Dynamic
2.3.1 Cloud IT Service Management (ITSM) Market Trends
2.3.2 Cloud IT Service Management (ITSM) Market Drivers
2.3.3 Cloud IT Service Management (ITSM) Market Challenges
2.3.4 Cloud IT Service Management (ITSM) Market Restraints

3 Competition Landscape by Key Players
3.1 Global Top Cloud IT Service Management (ITSM) Players by Revenue
3.1.1 Global Top Cloud IT Service Management (ITSM) Players by Revenue (2016-2021)
3.1.2 Global Cloud IT Service Management (ITSM) Revenue Market Share by Players (2016-2021)
3.2 Global Cloud IT Service Management (ITSM) Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
3.3 Players Covered: Ranking by Cloud IT Service Management (ITSM) Revenue
3.4 Global Cloud IT Service Management (ITSM) Market Concentration Ratio
3.4.1 Global Cloud IT Service Management (ITSM) Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Cloud IT Service Management (ITSM) Revenue in 2020
3.5 Cloud IT Service Management (ITSM) Key Players Head office and Area Served
3.6 Key Players Cloud IT Service Management (ITSM) Product Solution and Service
3.7 Date of Enter into Cloud IT Service Management (ITSM) Market
3.8 Mergers & Acquisitions, Expansion Plans

4 Cloud IT Service Management (ITSM) Breakdown Data by Type
4.1 Global Cloud IT Service Management (ITSM) Historic Market Size by Type (2016-2021)
4.2 Global Cloud IT Service Management (ITSM) Forecasted Market Size by Type (2022-2027)

5 Cloud IT Service Management (ITSM) Breakdown Data by Application
5.1 Global Cloud IT Service Management (ITSM) Historic Market Size by Application (2016-2021)
5.2 Global Cloud IT Service Management (ITSM) Forecasted Market Size by Application (2022-2027)

6 North America
6.1 North America Cloud IT Service Management (ITSM) Market Size (2016-2027)
6.2 North America Cloud IT Service Management (ITSM) Market Size by Type
6.2.1 North America Cloud IT Service Management (ITSM) Market Size by Type (2016-2021)
6.2.2 North America Cloud IT Service Management (ITSM) Market Size by Type (2022-2027)
6.2.3 North America Cloud IT Service Management (ITSM) Market Size by Type (2016-2027)
6.3 North America Cloud IT Service Management (ITSM) Market Size by Application
6.3.1 North America Cloud IT Service Management (ITSM) Market Size by Application (2016-2021)
6.3.2 North America Cloud IT Service Management (ITSM) Market Size by Application (2022-2027)
6.3.3 North America Cloud IT Service Management (ITSM) Market Size by Application (2016-2027)
6.4 North America Cloud IT Service Management (ITSM) Market Size by Country
6.4.1 North America Cloud IT Service Management (ITSM) Market Size by Country (2016-2021)
6.4.2 North America Cloud IT Service Management (ITSM) Market Size by Country (2022-2027)
6.4.3 United States
6.4.4 Canada

7 Europe
7.1 Europe Cloud IT Service Management (ITSM) Market Size (2016-2027)
7.2 Europe Cloud IT Service Management (ITSM) Market Size by Type
7.2.1 Europe Cloud IT Service Management (ITSM) Market Size by Type (2016-2021)
7.2.2 Europe Cloud IT Service Management (ITSM) Market Size by Type (2022-2027)
7.2.3 Europe Cloud IT Service Management (ITSM) Market Size by Type (2016-2027)
7.3 Europe Cloud IT Service Management (ITSM) Market Size by Application
7.3.1 Europe Cloud IT Service Management (ITSM) Market Size by Application (2016-2021)
7.3.2 Europe Cloud IT Service Management (ITSM) Market Size by Application (2022-2027)
7.3.3 Europe Cloud IT Service Management (ITSM) Market Size by Application (2016-2027)
7.4 Europe Cloud IT Service Management (ITSM) Market Size by Country
7.4.1 Europe Cloud IT Service Management (ITSM) Market Size by Country (2016-2021)
7.4.2 Europe Cloud IT Service Management (ITSM) Market Size by Country (2022-2027)
7.4.3 Germany
7.4.4 France
7.4.5 U.K.
7.4.6 Italy
7.4.7 Russia
7.4.8 Nordic

8 Asia-Pacific
8.1 Asia-Pacific Cloud IT Service Management (ITSM) Market Size (2016-2027)
8.2 Asia-Pacific Cloud IT Service Management (ITSM) Market Size by Type
8.2.1 Asia-Pacific Cloud IT Service Management (ITSM) Market Size by Type (2016-2021)
8.2.2 Asia-Pacific Cloud IT Service Management (ITSM) Market Size by Type (2022-2027)
8.2.3 Asia-Pacific Cloud IT Service Management (ITSM) Market Size by Type (2016-2027)
8.3 Asia-Pacific Cloud IT Service Management (ITSM) Market Size by Application
8.3.1 Asia-Pacific Cloud IT Service Management (ITSM) Market Size by Application (2016-2021)
8.3.2 Asia-Pacific Cloud IT Service Management (ITSM) Market Size by Application (2022-2027)
8.3.3 Asia-Pacific Cloud IT Service Management (ITSM) Market Size by Application (2016-2027)
8.4 Asia-Pacific Cloud IT Service Management (ITSM) Market Size by Region
8.4.1 Asia-Pacific Cloud IT Service Management (ITSM) Market Size by Region (2016-2021)
8.4.2 Asia-Pacific Cloud IT Service Management (ITSM) Market Size by Region (2022-2027)
8.4.3 China
8.4.4 Japan
8.4.5 South Korea
8.4.6 Southeast Asia
8.4.7 India
8.4.8 Australia

9 Latin America
9.1 Latin America Cloud IT Service Management (ITSM) Market Size (2016-2027)
9.2 Latin America Cloud IT Service Management (ITSM) Market Size by Type
9.2.1 Latin America Cloud IT Service Management (ITSM) Market Size by Type (2016-2021)
9.2.2 Latin America Cloud IT Service Management (ITSM) Market Size by Type (2022-2027)
9.2.3 Latin America Cloud IT Service Management (ITSM) Market Size by Type (2016-2027)
9.3 Latin America Cloud IT Service Management (ITSM) Market Size by Application
9.3.1 Latin America Cloud IT Service Management (ITSM) Market Size by Application (2016-2021)
9.3.2 Latin America Cloud IT Service Management (ITSM) Market Size by Application (2022-2027)
9.3.3 Latin America Cloud IT Service Management (ITSM) Market Size by Application (2016-2027)
9.4 Latin America Cloud IT Service Management (ITSM) Market Size by Country
9.4.1 Latin America Cloud IT Service Management (ITSM) Market Size by Country (2016-2021)
9.4.2 Latin America Cloud IT Service Management (ITSM) Market Size by Country (2022-2027)
9.4.3 Mexico
9.4.4 Brazil

10 Middle East & Africa
10.1 Middle East & Africa Cloud IT Service Management (ITSM) Market Size (2016-2027)
10.2 Middle East & Africa Cloud IT Service Management (ITSM) Market Size by Type
10.2.1 Middle East & Africa Cloud IT Service Management (ITSM) Market Size by Type (2016-2021)
10.2.2 Middle East & Africa Cloud IT Service Management (ITSM) Market Size by Type (2022-2027)
10.2.3 Middle East & Africa Cloud IT Service Management (ITSM) Market Size by Type (2016-2027)
10.3 Middle East & Africa Cloud IT Service Management (ITSM) Market Size by Application
10.3.1 Middle East & Africa Cloud IT Service Management (ITSM) Market Size by Application (2016-2021)
10.3.2 Middle East & Africa Cloud IT Service Management (ITSM) Market Size by Application (2022-2027)
10.3.3 Middle East & Africa Cloud IT Service Management (ITSM) Market Size by Application (2016-2027)
10.4 Middle East & Africa Cloud IT Service Management (ITSM) Market Size by Country
10.4.1 Middle East & Africa Cloud IT Service Management (ITSM) Market Size by Country (2016-2021)
10.4.2 Middle East & Africa Cloud IT Service Management (ITSM) Market Size by Country (2022-2027)
10.4.3 Turkey
10.4.4 Saudi Arabia
10.4.5 UAE

11 Key Players Profiles
11.1 ServiceNow
11.1.1 ServiceNow Company Details
11.1.2 ServiceNow Business Overview
11.1.3 ServiceNow Cloud IT Service Management (ITSM) Introduction
11.1.4 ServiceNow Revenue in Cloud IT Service Management (ITSM) Business (2016-2021)
11.1.5 ServiceNow Recent Development
11.2 HPE
11.2.1 HPE Company Details
11.2.2 HPE Business Overview
11.2.3 HPE Cloud IT Service Management (ITSM) Introduction
11.2.4 HPE Revenue in Cloud IT Service Management (ITSM) Business (2016-2021)
11.2.5 HPE Recent Development
11.3 IBM
11.3.1 IBM Company Details
11.3.2 IBM Business Overview
11.3.3 IBM Cloud IT Service Management (ITSM) Introduction
11.3.4 IBM Revenue in Cloud IT Service Management (ITSM) Business (2016-2021)
11.3.5 IBM Recent Development
11.4 BMC Software
11.4.1 BMC Software Company Details
11.4.2 BMC Software Business Overview
11.4.3 BMC Software Cloud IT Service Management (ITSM) Introduction
11.4.4 BMC Software Revenue in Cloud IT Service Management (ITSM) Business (2016-2021)
11.4.5 BMC Software Recent Development
11.5 CA Technologies
11.5.1 CA Technologies Company Details
11.5.2 CA Technologies Business Overview
11.5.3 CA Technologies Cloud IT Service Management (ITSM) Introduction
11.5.4 CA Technologies Revenue in Cloud IT Service Management (ITSM) Business (2016-2021)
11.5.5 CA Technologies Recent Development
11.6 Cherwell Software
11.6.1 Cherwell Software Company Details
11.6.2 Cherwell Software Business Overview
11.6.3 Cherwell Software Cloud IT Service Management (ITSM) Introduction
11.6.4 Cherwell Software Revenue in Cloud IT Service Management (ITSM) Business (2016-2021)
11.6.5 Cherwell Software Recent Development
11.7 Ivanti
11.7.1 Ivanti Company Details
11.7.2 Ivanti Business Overview
11.7.3 Ivanti Cloud IT Service Management (ITSM) Introduction
11.7.4 Ivanti Revenue in Cloud IT Service Management (ITSM) Business (2016-2021)
11.7.5 Ivanti Recent Development
11.8 Citrix Systems
11.8.1 Citrix Systems Company Details
11.8.2 Citrix Systems Business Overview
11.8.3 Citrix Systems Cloud IT Service Management (ITSM) Introduction
11.8.4 Citrix Systems Revenue in Cloud IT Service Management (ITSM) Business (2016-2021)
11.8.5 Citrix Systems Recent Development
11.9 Hornbill
11.9.1 Hornbill Company Details
11.9.2 Hornbill Business Overview
11.9.3 Hornbill Cloud IT Service Management (ITSM) Introduction
11.9.4 Hornbill Revenue in Cloud IT Service Management (ITSM) Business (2016-2021)
11.9.5 Hornbill Recent Development
11.10 Axios Systems
11.10.1 Axios Systems Company Details
11.10.2 Axios Systems Business Overview
11.10.3 Axios Systems Cloud IT Service Management (ITSM) Introduction
11.10.4 Axios Systems Revenue in Cloud IT Service Management (ITSM) Business (2016-2021)
11.10.5 Axios Systems Recent Development
11.11 Efecte
11.11.1 Efecte Company Details
11.11.2 Efecte Business Overview
11.11.3 Efecte Cloud IT Service Management (ITSM) Introduction
11.11.4 Efecte Revenue in Cloud IT Service Management (ITSM) Business (2016-2021)
11.11.5 Efecte Recent Development
11.12 ManageEngine
11.12.1 ManageEngine Company Details
11.12.2 ManageEngine Business Overview
11.12.3 ManageEngine Cloud IT Service Management (ITSM) Introduction
11.12.4 ManageEngine Revenue in Cloud IT Service Management (ITSM) Business (2016-2021)
11.12.5 ManageEngine Recent Development
11.13 EasyVista
11.13.1 EasyVista Company Details
11.13.2 EasyVista Business Overview
11.13.3 EasyVista Cloud IT Service Management (ITSM) Introduction
11.13.4 EasyVista Revenue in Cloud IT Service Management (ITSM) Business (2016-2021)
11.13.5 EasyVista Recent Development
11.14 Atlassian
11.14.1 Atlassian Company Details
11.14.2 Atlassian Business Overview
11.14.3 Atlassian Cloud IT Service Management (ITSM) Introduction
11.14.4 Atlassian Revenue in Cloud IT Service Management (ITSM) Business (2016-2021)
11.14.5 Atlassian Recent Development
11.15 Alemba
11.15.1 Alemba Company Details
11.15.2 Alemba Business Overview
11.15.3 Alemba Cloud IT Service Management (ITSM) Introduction
11.15.4 Alemba Revenue in Cloud IT Service Management (ITSM) Business (2016-2021)
11.15.5 Alemba Recent Development
11.16 SysAid
11.16.1 SysAid Company Details
11.16.2 SysAid Business Overview
11.16.3 SysAid Cloud IT Service Management (ITSM) Introduction
11.16.4 SysAid Revenue in Cloud IT Service Management (ITSM) Business (2016-2021)
11.16.5 SysAid Recent Development
11.17 Microsoft
11.17.1 Microsoft Company Details
11.17.2 Microsoft Business Overview
11.17.3 Microsoft Cloud IT Service Management (ITSM) Introduction
11.17.4 Microsoft Revenue in Cloud IT Service Management (ITSM) Business (2016-2021)
11.17.5 Microsoft Recent Development
11.18 LogMein
11.18.1 LogMein Company Details
11.18.2 LogMein Business Overview
11.18.3 LogMein Cloud IT Service Management (ITSM) Introduction
11.18.4 LogMein Revenue in Cloud IT Service Management (ITSM) Business (2016-2021)
11.18.5 LogMein Recent Development
11.18 Micro Focus
.1 Micro Focus Company Details
.2 Micro Focus Business Overview
.3 Micro Focus Cloud IT Service Management (ITSM) Introduction
.4 Micro Focus Revenue in Cloud IT Service Management (ITSM) Business (2016-2021)
.5 Micro Focus Recent Development
11.20 Freshworks
11.20.1 Freshworks Company Details
11.20.2 Freshworks Business Overview
11.20.3 Freshworks Cloud IT Service Management (ITSM) Introduction
11.20.4 Freshworks Revenue in Cloud IT Service Management (ITSM) Business (2016-2021)
11.20.5 Freshworks Recent Development

12 Analyst's Viewpoints/Conclusions

13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details