世界各国のリアルタイムなデータ・インテリジェンスで皆様をお手伝い

eDiscovery市場：コンポーネント（ソリューションとサービス）、導入タイプ（クラウドとオンプレミス）、組織規模、業種（BFSI、IT＆テレコム、政府＆公共機関、法務）、地域別 - 2027年までの世界市場予測


eDiscovery Market by Component (Solutions and Services), Deployment Type (Cloud and On-premises), Organization Size, Vertical (BFSI, IT & Telecom, Government & Public Sector, and Legal) and Region - Global Forecast to 2027

eDiscovery市場は、2022年の112億米ドルから2027年には171億米ドルに成長し、予測期間中の年平均成長率（CAGR）は8.7%と予測されています。 eDiscovery市場は、世界中で企業や法人に急速に受け入れられつつあり... もっと見る

　

　

出版社 出版年月 電子版価格 ページ数 図表数 言語
MarketsandMarkets
マーケッツアンドマーケッツ 		2022年6月15日 US$4,950
シングルユーザライセンス
ライセンス・価格情報・注文方法はこちら 		251 340 英語

日本語のページは自動翻訳を利用し作成しています。


　

サマリー

eDiscovery市場は、2022年の112億米ドルから2027年には171億米ドルに成長し、予測期間中の年平均成長率（CAGR）は8.7%と予測されています。
eDiscovery市場は、世界中で企業や法人に急速に受け入れられつつあります。トレーニングおよびコンサルティングサービスでは、業界の専門家、ドメインの専門家、セキュリティの専門家が、eDiscovery市場におけるリスクの軽減、プロファイルマージンの獲得、既存ソリューションのアップグレードを支援します。コンサルティングサービスは、組織固有の要件に対応するために提供されます。専門家チームは、組織のGRCプログラムを強化するための洞察や提案を提供することができます。
サービス分野は、予測期間中により高いCAGRで成長すると予想されます。
サポートおよびメンテナンスサービスは、eDiscoveryソリューションのインストールを行うユーザーをサポートするために提供されます。これらのサービスには、24時間365日のトラブルシューティング支援、既存ソフトウェアソリューションのアップグレード、修理、管理者の緊急対応、ソフトウェアメンテナンス、テクニカルサポート、プロアクティブサービス、技術者によるテクニカルサポートなどが含まれる。サポートサービスは、ベンダーだけでなく、導入後のeDiscoveryシステムのアップグレードと保守を顧客に促すサードパーティサービスプロバイダによっても提供される。これらのベンダーは、アプリケーションのライフサイクルを通じて充実したサポートを提供することに注力しており、変化する顧客要件に対応したサポートサービスの提供に取り組んでいる。eDiscoveryソリューションの導入件数が増加するにつれ、サポートおよびメンテナンスサービスに対する需要も増加すると予測されます。MetricStreamやSureCloudを含むこれらのベンダーは、eDiscovery市場向けにサポートサービスを提供しています。保守・サポートサービスは、サービスプロバイダーにとって、顧客の問題に直接対処し、顧客満足に責任を持つという意味で重要である。eDiscoveryサービスプロバイダーは、一貫した顧客満足を達成するために、インタビューや調査を通じてフィードバックを受け、製品知識の向上に継続的に注力している。
マネージド・サービスは高い成長率が見込まれる
Managed eDiscoveryは、法律事務所が3年間、電子証拠開示サービスを無制限に利用できる長期契約の一種である。法律事務所は、単一のベンダーと協力することで、全体的なコストを削減し、運用上の大きな課題を解消し、信頼できる第三者による証拠開示の実施を保証することができます。マネージド・サービスとは、運営を改善し、コストを削減するために、管理責任と戦略をアウトソーシングすることです。eDiscoveryマネージドサービスを利用することで、企業は信頼できるパートナーにこれらの責任を委ねることにより、独自のインフラを構築し、管理し、スタッフを配置する必要性を排除することができます。

eDiscoveryプロセスには非常に多くの異なる側面があるため、多くの法律事務所が自社の業務やサービスを補完するためにマネージドサービスを利用しています。例えば、法律事務所では、文書レビュー担当者を見つけて訓練するコストを削減するために、マネージドレビューサービスを利用することができます。MSPは、重要文書の管理されたレビュー、法的および調査プロセスへの準備、最新技術の導入とすぐに利用できる状態、効率的な文書処理を可能にします。マネージド・サービスの導入により、生産性の向上と展開時間の短縮を実現しています。
IT・通信業界は、知的財産権の維持やデータ収集の必要性から、大きなビジネスチャンスが見込まれる。
ITは、既存顧客の維持と顧客体験の向上というプレッシャーに絶えず直面する、もうひとつの競争産業です。ITは、競争の激化、規制やコンプライアンスの義務、プライバシーやセキュリティの問題、リソースの管理、資本配分、経費など、さまざまな課題に直面しています。情報管理、記録保持、コンプライアンスに関する問題の追跡と自動化を支援するツールは数多くあり、さらに重要なことに、これらのシステムはもはや成層圏の価格ではありません。しかも、これらのシステムの価格はもはや高騰していない。実際、多くのシステムは大規模なITインフラやビハインド・ザ・ファイアウォール・ソリューションを必要としない。このようなソリューションはまだ6桁以上かかることもありますが、コストを大幅に削減したものもあります。BIAのTotalDiscoveryはその一例であり、他にも様々な情報管理ニーズに対応する優れたソリューションがいくつかあります。eDiscovery用に特別に設計されていなくても、これらのツールは、規制遵守や情報ガバナンスを支援するのと同じように、eDiscoveryを支援することができる。こうしたツールの大半は、企業内のファイルやその他の情報を整理して追跡し、分類や検索を容易にするために設計されています。
2022年、北米がeDiscovery市場を席巻する
カナダには個人情報保護・電子文書法（PIPEDA）があり、州内で商業活動を行う際に個人情報を収集、使用、開示する組織を支援するが、州が「実質的に類似した」法律を制定している場合はこの限りではない（PIPA BC、PIPA Alberta、Quebec Privacy Actは「実質的に類似」と見なされている）。カナダでは、さまざまな産業で先端技術の利用が進んでいます。これらの業界は、eDiscoveryソリューションが提供するメリットに気付き始めており、カナダのeDiscovery市場の成長に貢献すると予測されます。リスク管理はさまざまな組織にとって最優先事項の1つであるため、これらの組織はリスク関連の要件を満たすためにeDiscoveryソリューションの導入を始めています。データは今や企業にとって重要な資産であり、データの損失は事業継続に深刻な影響を及ぼしかねません。カナダは、テクノロジーと投資のリーダー国の1つとして認識されています。同国は、人工知能に多額の投資を行っています。2021年4月の連邦予算で、カナダはAI研究の商業化を支援するために1億8500万米ドルを投資することを発表しました。この投資は、「汎カナダ人工知能戦略」の資金を10年間で4億4380万米ドルに増やす計画に加えて行われるものです。
二次調査で収集したいくつかのセグメントとサブセグメントの市場規模を決定し検証する過程で、キーパーソンに対して広範な一次インタビューを実施した。主要参加者のプロフィールの内訳は以下の通りである。
- 企業タイプ別ティアI：27％、ティアII：36％、ティアIII：37
- 役職別Cレベル：47％、Dレベル：24％、その他：29
- 地域別欧州：30％、アジア太平洋：17％、北米：37％、中東・アフリカ：9％、中南米：7
本レポートでは、以下の主要ベンダーのプロフィールを掲載しています。
Microsoft Corporation（米国マイクロソフト）、International Business Machines Corporation（米国IBM）、CS DISCO Inc.（米国ディスコ）、KLDiscovery Limited（米国KLDiscovery）、Nuix Limited（米国Nuix）。Nuix Limited（Nuix、オーストラリア）、Relativity（米国）、Logik Systems, Inc（Logikcull、米国）、ZyLAB Technologies（ZyLAB、オランダ）、Deloitte Touché Tohmatsu Limited（Deloitte、米国）、Casepoint LLC（Casepoint、米国）、Exterro, Inc（Exterro、米国）、Knovos（米国）、Nextpoint Inc（Nextpoint、米国）、OpenText Corporation（OpenText、カナダ）、Everlaw Inc（Everlaw,米国）、Epiq Systems, Inc（Epiq、米国）、Consilio LLC（Consilio、米国）、Ipro Tech LLC（IPRO、米国）、Servient（米国）、Zapproved LLC（Zapproved、米国）、Reveal Data Corporation（Reveal、米国）、CloudNine（米国）、Lighthouse eDiscovery, Inc（Lighthouse、米国）、ONE Discovery（米国）、Onna Technologies, Inc（Onna、米国）、Texifter（米国）およびEvichat（カナダ）です。
調査対象範囲
eDiscovery市場は、コンポーネント、組織規模、導入タイプ、業種、地域別に分類されています。コンポーネント別では、eDiscovery市場はソリューションとサービスに細分化されている。組織規模では、大企業と中小企業に細分化されています。導入形態別では、クラウドとオンプレミスに区分けされている。業種別では、政府・公共機関、法曹、銀行・金融サービス・保険、エネルギー・公共事業、ヘルスケア・ライフサイエンス、製造業、小売・消費財、IT・通信、その他に細分化されている。その他は、教育、旅行・接客、輸送・物流、メディア・エンターテインメントなどです。地域別では、北米、欧州、アジア太平洋地域、中東・アフリカ、中南米に区分されます。
レポート購入の主なメリット

本レポートは、eDiscovery市場の市場リーダー/新規参入者に、eDiscovery市場全体とサブセグメントの収益数の最も近い近似値に関する情報を提供するのに役立ちます。本レポートは、利害関係者が競争環境を理解し、より良いビジネスの位置づけと適切な市場参入戦略を計画するためのより多くの洞察を得るのに役立ちます。また、利害関係者が市場の鼓動を理解するのに役立ち、主要な市場促進要因、阻害要因、課題、機会に関する情報を提供します。

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目次

1 INTRODUCTION 37
1.1 OBJECTIVES OF THE STUDY 37
1.2 MARKET DEFINITION 37
1.3 MARKET SCOPE 38
1.3.1 MARKET SEGMENTATION 38
1.3.2 REGIONS COVERED 38
1.3.3 INCLUSIONS & EXCLUSIONS 39
1.3.4 YEARS CONSIDERED FOR THE STUDY 40
1.4 CURRENCY CONSIDERED 40
TABLE 1 USD EXCHANGE RATES, 2019–2021 41
1.5 STAKEHOLDERS 41
1.6 SUMMARY OF CHANGES 41
2 RESEARCH METHODOLOGY 42
2.1 RESEARCH DATA 42
FIGURE 1 EDISCOVERY MARKET: RESEARCH DESIGN 43
2.1.1 SECONDARY DATA 43
2.1.1.1 Secondary sources 44
2.1.2 PRIMARY DATA 44
2.1.2.1 List of key primary interview participants 45
TABLE 2 PRIMARY RESPONDENTS: EDISCOVERY MARKET 45
2.1.2.2 Breakup of primary profiles 45
FIGURE 2 BREAKUP OF PRIMARY INTERVIEWS: BY COMPANY TYPE, DESIGNATION, AND REGION 45
2.1.2.3 Key industry insights 45
2.2 DATA TRIANGULATION 46
FIGURE 3 DATA TRIANGULATION 46
2.3 MARKET SIZE ESTIMATION 47
FIGURE 4 EDISCOVERY MARKET: TOP-DOWN AND BOTTOM-UP APPROACHES 47
2.3.1 SUPPLY SIDE ANALYSIS 48
FIGURE 5 MARKET SIZE ESTIMATION METHODOLOGY – APPROACH 1 (SUPPLY-SIDE): REVENUE OF EDISCOVERY FROM VENDORS 48
FIGURE 6 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH (SUPPLY-SIDE): COLLECTIVE REVENUE OF EDISCOVERY VENDORS 49
FIGURE 7 MARKET SIZE ESTIMATION METHODOLOGY – (SUPPLY-SIDE): ILLUSTRATION OF VENDOR REVENUE ESTIMATION 50
FIGURE 8 MARKET SIZE ESTIMATION METHODOLOGY – (SUPPLY-SIDE): CAGR PROJECTIONS FROM THE SUPPLY SIDE 51
2.3.2 DEMAND-SIDE ANALYSIS 52
FIGURE 9 MARKET SIZE ESTIMATION METHODOLOGY – APPROACH 2 (DEMAND-SIDE) 52
FIGURE 10 MARKET SIZE ESTIMATION METHODOLOGY – APPROACH 2 (DEMAND-SIDE): REVENUE GENERATED FROM THE EDISCOVERY COMPONENT 52
2.4 MARKET FORECAST 53
TABLE 3 FACTOR ANALYSIS 53
2.5 ASSUMPTIONS FOR THE STUDY 54
2.6 LIMITATIONS OF THE STUDY 54
3 EXECUTIVE SUMMARY 55
FIGURE 11 EDISCOVERY SERVICES TO BE A LARGER MARKET THAN SOLUTIONS DURING THE FORECAST PERIOD (USD MILLION) 57
FIGURE 12 MANAGED SERVICES TO ACCOUNT FOR A LARGER MARKET DURING THE FORECAST PERIOD 58
FIGURE 13 LARGE ENTERPRISES TO ACCOUNT FOR THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD 59
FIGURE 14 IT & TELECOMMUNICATION SEGMENT TO WITNESS THE HIGHEST CAGR DURING THE FORECAST PERIOD 60
FIGURE 15 TOP GROWING SEGMENTS IN THE EDISCOVERY MARKET 60
FIGURE 16 NORTH AMERICA TO BE THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD 61
4 PREMIUM INSIGHTS 62
4.1 ATTRACTIVE GROWTH OPPORTUNITIES IN THE EDISCOVERY MARKET 62
FIGURE 17 SIGNIFICANT GEOGRAPHIC CHANGE AND TECHNOLOGICAL EVOLUTION TO DRIVE EDISCOVERY MARKET GROWTH 62
FIGURE 18 SERVICES ARE PROJECTED TO DRIVE THE EDISCOVERY MARKET 62
4.2 EDISCOVERY MARKET, BY ORGANIZATION SIZE 63
FIGURE 19 LARGE ENTERPRISES TO FORM A LARGER MARKET THAN SMES DURING THE FORECAST PERIOD 63
4.3 EDISCOVERY MARKET, BY DEPLOYMENT MODE 63
FIGURE 20 CLOUD-BASED DEPLOYMENT TO FIND MORE PREFERENCE THAN ON-PREMISES VERSIONS DURING THE FORECAST PERIOD 63
4.4 EDISCOVERY MARKET INVESTMENT SCENARIO 64
FIGURE 21 ASIA PACIFIC TO EMERGE AS THE BEST MARKET FOR INVESTMENTS IN THE NEXT FIVE YEARS 64
5 MARKET OVERVIEW AND INDUSTRY TRENDS 65
5.1 INTRODUCTION 65
5.2 MARKET DYNAMICS 65
FIGURE 22 EDISCOVERY MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES 65
5.2.1 DRIVERS 66
5.2.1.1 Preservation of metadata from electronic documents 66
5.2.1.2 Focus on Proactive Governance with Data Analytics and Emergence of new content sources 66
5.2.1.3 Higher number of litigations across the globe 66
FIGURE 23 MOST COMMON DISPUTES, 2018 VS 2019 67
5.2.1.4 Growth of ESI and social media penetration 67
FIGURE 24 DATA EXPLOSION, 2015–2020 (BILLION GB) 67
5.2.1.5 Varying structure of regulatory policies 68
5.2.2 RESTRAINTS 68
5.2.2.1 Increase in chances of cyberattacks and data theft during the COVID-19 pandemic 68
FIGURE 25 DATA BREACH COST, BY MAJOR INDUSTRY, 2021 (USD MILLION) 69
5.2.2.2 Lack of skilled professional workforce 69
5.2.3 OPPORTUNITIES 70
5.2.3.1 Rise in the use of smart devices and cloud-based services 70
5.2.3.2 Emergence of AI-based analytics and predictive coding for eDiscovery 70
5.2.3.3 Collaboration with social media platforms simplifies litigation processes 70
5.2.4 CHALLENGES 71
5.2.4.1 Collaboration within and across departments 71
5.2.4.2 High initial costs of investment, installation, and maintenance 71
5.2.4.3 Increase in data volumes 71
5.2.4.4 Privacy and security aspects 71
FIGURE 26 MALWARE INFECTION INCIDENCE, 2009–2018 (MILLION) 72
5.2.4.5 Lack of Awareness of eDiscovery Solutions 72
5.3 INDUSTRY TRENDS 73
5.3.1 CASE STUDY ANALYSIS 73
5.3.1.1 Use case 1: Internet publishing 73
5.3.1.2 Use case 2: Food & Beverage 74
5.3.1.3 Use case 3: Banking, Financial Services, and Insurance 74
5.3.1.4 Use case 4: Retail 75
5.3.1.5 Use case 5: Law 75
5.4 ELECTRONIC DISCOVERY REFERENCE MODEL 76
FIGURE 27 ELECTRONIC DISCOVERY REFERENCE MODEL PHASES 76
5.5 PORTER’S FIVE FORCES ANALYSIS 77
FIGURE 28 EDISCOVERY MARKET: PORTER’S FIVE FORCES ANALYSIS 77
TABLE 4 EDISCOVERY MARKET: PORTER’S FIVE FORCES ANALYSIS 78
5.5.1 THREAT OF NEW ENTRANTS 78
5.5.2 THREAT OF SUBSTITUTES 78
5.5.3 BARGAINING POWER OF SUPPLIERS 78
5.5.4 BARGAINING POWER OF BUYERS 78
5.5.5 INTENSITY OF COMPETITIVE RIVALRY 79
5.6 ECOSYSTEM 79
FIGURE 29 EDISCOVERY MARKET: ECOSYSTEM 79
5.7 EDISCOVERY MARKET: COVID-19 IMPACT 80
FIGURE 30 EDISCOVERY MARKET TO GROW AT A SLOW PACE FROM 2020 TO 2022 OWING TO THE COVID-19 PANDEMIC 80
FIGURE 31 EDISCOVERY MARKET: GLOBAL SNAPSHOT 80
5.7.1 COVID-19 DRIVEN MARKET DYNAMICS 81
5.7.1.1 Drivers and opportunities 81
5.7.1.2 Restraints and challenges 82
5.8 SUPPLY CHAIN ANALYSIS 83
FIGURE 32 EDISCOVERY MARKET: SUPPLY CHAIN ANALYSIS 83
TABLE 5 EDISCOVERY MARKET: SUPPLY CHAIN 84
5.9 PRICING ANALYSIS 85
TABLE 6 EDISCOVERY SOLUTIONS: PRICING STRUCTURE 85
TABLE 7 PRICING ANALYSIS: EDISCOVERY MARKET 86
FIGURE 33 EDISCOVERY SOLUTIONS: AVERAGE SELLING PRICES (USD) 86
5.10 PATENT ANALYSIS 87
FIGURE 34 NUMBER OF PATENTS DOCUMENTS PUBLISHED, 2012–2022 87
FIGURE 35 TOP FIVE GLOBAL PATENT OWNERS 88
TABLE 8 TOP TEN PATENT APPLICANTS 88
5.11 TECHNOLOGICAL ANALYSIS 89
5.11.1 AI AND EDISCOVERY 89
5.11.2 INTERNET OF THINGS AND EDISCOVERY 89
5.11.3 BIG DATA AND EDISCOVERY 90
5.12 TRENDS/DISRUPTIONS IMPACTING BUYERS 90
FIGURE 36 EDISCOVERY MARKET: TRENDS/DISRUPTIONS IMPACTING BUYERS 90
5.13 KEY CONFERENCES & EVENTS 91
TABLE 9 EDISCOVERY MARKET: DETAILED LIST OF CONFERENCES & EVENTS, 2022 91
5.14 KEY STAKEHOLDERS & BUYING CRITERIA 92
5.14.1 KEY STAKEHOLDERS IN THE BUYING PROCESS 92
FIGURE 37 INFLUENCE OF STAKEHOLDERS IN BUYING PROCESS FOR EDISCOVERY SOFTWARE 92
TABLE 10 INFLUENCE OF STAKEHOLDERS IN THE BUYING PROCESS FOR EDISCOVERY SOFTWARE 92
5.14.2 BUYING CRITERIA 93
FIGURE 38 KEY BUYING CRITERIA FOR EDISCOVERY SOFTWARE 93
TABLE 11 KEY BUYING CRITERIA FOR EDISCOVERY SOFTWARE 93
5.15 TARIFF AND REGULATORY LANDSCAPE 94
5.15.1 REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 94
TABLE 12 NORTH AMERICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 94
TABLE 13 EUROPE: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 95
TABLE 14 ASIA-PACIFIC: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 96
TABLE 15 REST OF THE WORLD: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 97
 
5.15.2 REGULATIONS 98
5.15.2.1 North America 98
5.15.2.2 Europe 99
5.15.2.3 Asia Pacific 99
5.15.2.4 Middle East and South Africa 100
5.15.2.5 Latin America 100
6 EDISCOVERY MARKET, BY COMPONENT 101
6.1 INTRODUCTION 102
6.1.1 COMPONENT: EDISCOVERY MARKET DRIVERS 102
6.1.2 COMPONENT: COVID-19 IMPACT 102
FIGURE 39 SERVICES TO BE THE LARGER MARKET DURING THE FORECAST PERIOD 102
TABLE 16 EDISCOVERY MARKET, BY COMPONENT, 2017–2021 (USD MILLION) 103
TABLE 17 EDISCOVERY MARKET, BY COMPONENT, 2022–2027 (USD MILLION) 103
6.2 SOLUTIONS 103
FIGURE 40 PROCESSING, REVIEW, AND ANALYSIS SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 104
TABLE 18 EDISCOVERY SOLUTIONS MARKET, BY TYPE, 2017–2021 (USD MILLION) 104
TABLE 19 EDISCOVERY SOLUTIONS MARKET, BY TYPE, 2022–2027 (USD MILLION) 104
TABLE 20 EDISCOVERY SOLUTIONS MARKET, BY REGION, 2017–2021 (USD MILLION) 105
TABLE 21 EDISCOVERY SOLUTIONS MARKET, BY REGION, 2022–2027 (USD MILLION) 105
6.2.1 PROCESSING, REVIEW, AND ANALYSIS 105
TABLE 22 EDISCOVERY PROCESSING, REVIEW, AND ANALYSIS SOLUTIONS MARKET,
BY REGION, 2017–2021 (USD MILLION) 106
TABLE 23 EDISCOVERY PROCESSING, REVIEW, AND ANALYSIS SOLUTIONS MARKET,
BY REGION, 2022–2027 (USD MILLION) 106
6.2.2 IDENTIFICATION, PRESERVATION, AND COLLECTION 106
TABLE 24 EDISCOVERY IDENTIFICATION, PRESERVATION, AND COLLECTION SOLUTIONS MARKET, BY REGION, 2017–2021 (USD MILLION) 107
TABLE 25 EDISCOVERY IDENTIFICATION, PRESERVATION, AND COLLECTION SOLUTIONS MARKET, BY REGION, 2022–2027 (USD MILLION) 107
6.2.3 PRODUCTION & PRESENTATION 107
TABLE 26 EDISCOVERY PRODUCTION & PRESENTATION SOLUTIONS MARKET,
BY REGION, 2017–2021 (USD MILLION) 108
TABLE 27 EDISCOVERY PRODUCTION & PRESENTATION SOLUTIONS MARKET,
BY REGION, 2022–2027 (USD MILLION) 108
6.3 SERVICES 108
FIGURE 41 MANAGED SERVICES TO GROW TO BE THE LARGEST MARKET DURING THE FORECAST PERIOD 109
TABLE 28 EDISCOVERY SERVICES MARKET, BY TYPE, 2017–2021 (USD MILLION) 109
TABLE 29 EDISCOVERY SERVICES MARKET, BY TYPE, 2022–2027 (USD MILLION) 109
TABLE 30 EDISCOVERY SERVICES MARKET, BY REGION, 2017–2021 (USD MILLION) 110
TABLE 31 EDISCOVERY SERVICES MARKET, BY REGION, 2022–2027 (USD MILLION) 110
6.3.1 MANAGED SERVICES 110
TABLE 32 MANAGED EDISCOVERY SERVICES MARKET, BY REGION,
2017–2021 (USD MILLION) 111
TABLE 33 MANAGED EDISCOVERY SERVICES MARKET, BY REGION,
2022–2027 (USD MILLION) 111
6.3.2 MAINTENANCE & SUPPORT 111
TABLE 34 EDISCOVERY MAINTENANCE & SUPPORT SERVICES MARKET, BY REGION, 2017–2021 (USD MILLION) 112
TABLE 35 EDISCOVERY MAINTENANCE & SUPPORT SERVICES, BY REGION,
2022–2027 (USD MILLION) 112
6.3.3 TRAINING, CONSULTING, AND INTEGRATION 112
TABLE 36 EDISCOVERY TRAINING, CONSULTING, AND INTEGRATION SERVICES MARKET, BY REGION, 2017–2021 (USD MILLION) 113
TABLE 37 EDISCOVERY TRAINING, CONSULTING, AND INTEGRATION SERVICES MARKET, BY REGION, 2022–2027 (USD MILLION) 113
7 EDISCOVERY MARKET, BY DEPLOYMENT TYPE 114
7.1 INTRODUCTION 115
7.1.1 DEPLOYMENT TYPE: EDISCOVERY MARKET DRIVERS 115
7.1.2 DEPLOYMENT TYPE: COVID-19 IMPACT 115
FIGURE 42 CLOUD DEPLOYMENT TO BE THE LARGER MARKET DURING THE FORECAST PERIOD 115
TABLE 38 EDISCOVERY MARKET, BY DEPLOYMENT TYPE, 2017–2021 (USD MILLION) 116
TABLE 39 EDISCOVERY MARKET, BY DEPLOYMENT TYPE, 2022–2027 (USD MILLION) 116
7.2 ON-PREMISES 116
TABLE 40 ON-PREMISE EDISCOVERY DEPLOYMENT MARKET, BY REGION,
2017–2021 (USD MILLION) 117
TABLE 41 ON-PREMISE EDISCOVERY DEPLOYMENT MARKET, BY REGION,
2022–2027 (USD MILLION) 117
7.3 CLOUD 117
TABLE 42 CLOUD-BASED EDISCOVERY DEPLOYMENT MARKET, BY REGION,
2017–2021 (USD MILLION) 118
TABLE 43 CLOUD-BASED EDISCOVERY DEPLOYMENT MARKET, BY REGION,
2022–2027 (USD MILLION) 118
8 EDISCOVERY MARKET, BY ORGANIZATION SIZE 119
8.1 INTRODUCTION 120
8.1.1 ORGANIZATION SIZE: EDISCOVERY MARKET DRIVERS 120
8.1.2 ORGANIZATION SIZE: COVID-19 IMPACT 120
FIGURE 43 LARGE ENTERPRISES TO BE THE LARGER ADOPTER OF EDISCOVERY DURING THE FORECAST PERIOD 120
TABLE 44 EDISCOVERY MARKET, BY ORGANIZATION SIZE, 2017–2021 (USD MILLION) 121
TABLE 45 EDISCOVERY MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION) 121
8.2 LARGE ENTERPRISES 121
TABLE 46 LARGE ENTERPRISES MARKET, BY REGION, 2017–2021 (USD MILLION) 122
TABLE 47 LARGE ENTERPRISES MARKET, BY REGION, 2022–2027 (USD MILLION) 122
8.3 SMALL & MEDIUM SIZED ENTERPRISES 122
TABLE 48 SMALL & MEDIUM-SIZED ENTERPRISES MARKET, BY REGION,
2017–2021 (USD MILLION) 123
TABLE 49 SMALL & MEDIUM-SIZED ENTERPRISES MARKET, BY REGION,
2022–2027 (USD MILLION) 123
9 EDISCOVERY MARKET, BY VERTICAL 124
9.1 INTRODUCTION 125
9.1.1 VERTICAL: EDISCOVERY MARKET DRIVERS 125
9.1.2 VERTICAL: COVID-19 IMPACT 125
FIGURE 44 BANKING, FINANCIAL SERVICES, AND INSURANCE VERTICAL TO BE THE LARGEST MARKET DURING THE FORECAST PERIOD 126
TABLE 50 EDISCOVERY MARKET, BY VERTICAL, 2017–2021 (USD MILLION) 126
TABLE 51 EDISCOVERY MARKET, BY VERTICAL, 2022–2027 (USD MILLION) 127
9.2 GOVERNMENT & PUBLIC SECTOR 127
TABLE 52 GOVERNMENT & PUBLIC SECTOR VERTICAL MARKET, BY REGION,
2017–2021 (USD MILLION) 128
TABLE 53 GOVERNMENT & PUBLIC SECTOR VERTICAL MARKET, BY REGION,
2022–2027 (USD MILLION) 128
9.3 LEGAL 128
TABLE 54 LEGAL VERTICAL MARKET, BY REGION, 2017–2021 (USD MILLION) 129
TABLE 55 LEGAL VERTICAL MARKET, BY REGION, 2022–2027 (USD MILLION) 129
9.4 BANKING, FINANCIAL SERVICES, AND INSURANCE 129
TABLE 56 BANKING, FINANCIAL SERVICES, AND INSURANCE VERTICAL MARKET,
BY REGION, 2017–2021 (USD MILLION) 130
TABLE 57 BANKING, FINANCIAL SERVICES, AND INSURANCE VERTICAL MARKET,
BY REGION, 2022–2027 (USD MILLION) 130
9.5 ENERGY & UTILITIES 130
TABLE 58 ENERGY & UTILITIES VERTICAL MARKET, BY REGION,
2017–2021 (USD MILLION) 131
TABLE 59 ENERGY & UTILITIES VERTICAL MARKET, BY REGION,
2022–2027 (USD MILLION) 131
9.6 HEALTHCARE & LIFE SCIENCES 131
TABLE 60 HEALTHCARE & LIFE SCIENCES VERTICAL MARKET, BY REGION,
2017–2021 (USD MILLION) 132
TABLE 61 HEALTHCARE & LIFE SCIENCES VERTICAL MARKET, BY REGION,
2022–2027 (USD MILLION) 132
9.7 RETAIL & CONSUMER GOODS 132
TABLE 62 RETAIL & CONSUMER GOODS VERTICAL MARKET, BY REGION,
2017–2021 (USD MILLION) 133
TABLE 63 RETAIL & CONSUMER GOODS VERTICAL MARKET, BY REGION,
2022–2027 (USD MILLION) 133
9.8 MANUFACTURING 133
TABLE 64 MANUFACTURING VERTICAL MARKET, BY REGION,
2017–2021 (USD MILLION) 134
TABLE 65 MANUFACTURING VERTICAL MARKET, BY REGION,
2022–2027 (USD MILLION) 134
9.9 IT & TELECOMMUNICATIONS 134
TABLE 66 IT & TELECOMMUNICATIONS VERTICAL MARKET, BY REGION,
2017–2021 (USD MILLION) 135
TABLE 67 IT & TELECOMMUNICATIONS VERTICAL MARKET, BY REGION,
2022–2027 (USD MILLION) 135
9.10 OTHER VERTICALS 135
TABLE 68 OTHER VERTICALS MARKET, BY REGION, 2017–2021 (USD MILLION) 136
TABLE 69 OTHER VERTICALS MARKET, BY REGION, 2022–2027 (USD MILLION) 136
10 EDISCOVERY MARKET, BY REGION 137
10.1 INTRODUCTION 138
FIGURE 45 NORTH AMERICA TO BE THE LARGEST MARKET DURING THE FORECAST PERIOD 138
TABLE 70 EDISCOVERY MARKET, BY REGION, 2017–2021 (USD MILLION) 138
TABLE 71 EDISCOVERY MARKET, BY REGION, 2022–2027 (USD MILLION) 139
10.2 NORTH AMERICA 139
10.2.1 NORTH AMERICA: EDISCOVERY MARKET DRIVERS 139
10.2.2 NORTH AMERICA: COVID-19 IMPACT 139
FIGURE 46 NORTH AMERICA: MARKET SNAPSHOT 140
TABLE 72 NORTH AMERICA: EDISCOVERY MARKET, BY COMPONENT,
2017–2021 (USD MILLION) 140
TABLE 73 NORTH AMERICA: EDISCOVERY MARKET, BY COMPONENT,
2022–2027 (USD MILLION) 141
TABLE 74 NORTH AMERICA: EDISCOVERY SOLUTIONS MARKET, BY TYPE,
2017–2021 (USD MILLION) 141
TABLE 75 NORTH AMERICA: EDISCOVERY SOLUTIONS MARKET, BY TYPE,
2022–2027 (USD MILLION) 141
TABLE 76 NORTH AMERICA: EDISCOVERY SERVICES MARKET, BY TYPE,
2017–2021 (USD MILLION) 141
TABLE 77 NORTH AMERICA: EDISCOVERY SERVICES MARKET, BY TYPE,
2022–2027 (USD MILLION) 142
TABLE 78 NORTH AMERICA: EDISCOVERY MARKET, BY DEPLOYMENT TYPE,
2017–2021 (USD MILLION) 142
TABLE 79 NORTH AMERICA: EDISCOVERY MARKET, BY DEPLOYMENT TYPE,
2022–2027 (USD MILLION) 142
TABLE 80 NORTH AMERICA: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2017–2021 (USD MILLION) 142
TABLE 81 NORTH AMERICA: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2022–2027 (USD MILLION) 143
TABLE 82 NORTH AMERICA: EDISCOVERY MARKET, BY VERTICAL,
2017–2021 (USD MILLION) 143
TABLE 83 NORTH AMERICA: EDISCOVERY MARKET, BY VERTICAL,
2022–2027 (USD MILLION) 143
TABLE 84 NORTH AMERICA: EDISCOVERY MARKET, BY COUNTRY,
2017–2021 (USD MILLION) 144
TABLE 85 NORTH AMERICA: EDISCOVERY MARKET, BY COUNTRY,
2022–2027 (USD MILLION) 144
10.2.3 US 144
TABLE 86 US: EDISCOVERY MARKET, BY COMPONENT, 2017–2021 (USD MILLION) 144
TABLE 87 US: EDISCOVERY MARKET, BY COMPONENT, 2022–2027 (USD MILLION) 145
TABLE 88 US: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2017–2021 (USD MILLION) 145
TABLE 89 US: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2022–2027 (USD MILLION) 145
10.2.4 CANADA 145
TABLE 90 CANADA: EDISCOVERY MARKET, BY COMPONENT,
2017–2021 (USD MILLION) 146
TABLE 91 CANADA: EDISCOVERY MARKET, BY COMPONENT,
2022–2027 (USD MILLION) 146
TABLE 92 CANADA: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2017–2021 (USD MILLION) 146
TABLE 93 CANADA: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2022–2027 (USD MILLION) 146
10.3 EUROPE 147
10.3.1 EUROPE: EDISCOVERY MARKET DRIVERS 147
10.3.2 EUROPE: COVID-19 IMPACT 147
TABLE 94 EUROPE: EDISCOVERY MARKET, BY COMPONENT,
2017–2021 (USD MILLION) 148
TABLE 95 EUROPE: EDISCOVERY MARKET, BY COMPONENT,
2022–2027 (USD MILLION) 148
TABLE 96 EUROPE: EDISCOVERY SOLUTIONS MARKET, BY TYPE,
2017–2021 (USD MILLION) 148
TABLE 97 EUROPE: EDISCOVERY SOLUTIONS MARKET, BY TYPE,
2022–2027 (USD MILLION) 148
TABLE 98 EUROPE: EDISCOVERY SERVICES MARKET, BY TYPE,
2017–2021 (USD MILLION) 149
TABLE 99 EUROPE: EDISCOVERY SERVICES MARKET, BY TYPE,
2022–2027 (USD MILLION) 149
TABLE 100 EUROPE: EDISCOVERY MARKET, BY DEPLOYMENT TYPE,
2017–2021 (USD MILLION) 149
TABLE 101 EUROPE: EDISCOVERY MARKET, BY DEPLOYMENT TYPE,
2022–2027 (USD MILLION) 149
TABLE 102 EUROPE: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2017–2021 (USD MILLION) 150
TABLE 103 EUROPE: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2022–2027 (USD MILLION) 150
TABLE 104 EUROPE: EDISCOVERY MARKET, BY VERTICAL, 2017–2021 (USD MILLION) 150
TABLE 105 EUROPE: EDISCOVERY MARKET, BY VERTICAL, 2022–2027 (USD MILLION) 151
TABLE 106 EUROPE: EDISCOVERY MARKET, BY COUNTRY, 2017–2021 (USD MILLION) 151
TABLE 107 EUROPE: EDISCOVERY MARKET, BY COUNTRY, 2022–2027 (USD MILLION) 151
10.3.3 UK 152
TABLE 108 UK: EDISCOVERY MARKET, BY COMPONENT, 2017–2021 (USD MILLION) 152
TABLE 109 UK: EDISCOVERY MARKET, BY COMPONENT, 2022–2027 (USD MILLION) 152
TABLE 110 UK: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2017–2021 (USD MILLION) 152
TABLE 111 UK: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2022–2027 (USD MILLION) 153
10.3.4 GERMANY 153
TABLE 112 GERMANY: EDISCOVERY MARKET, BY COMPONENT,
2017–2021 (USD MILLION) 153
TABLE 113 GERMANY: EDISCOVERY MARKET, BY COMPONENT,
2022–2027 (USD MILLION) 153
TABLE 114 GERMANY: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2017–2021 (USD MILLION) 154
TABLE 115 GERMANY: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2022–2027 (USD MILLION) 154
10.3.5 FRANCE 154
TABLE 116 FRANCE: EDISCOVERY MARKET, BY COMPONENT,
2017–2021 (USD MILLION) 154
TABLE 117 FRANCE: EDISCOVERY MARKET, BY COMPONENT,
2022–2027 (USD MILLION) 155
TABLE 118 FRANCE: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2017–2021 (USD MILLION) 155
TABLE 119 FRANCE: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2022–2027 (USD MILLION) 155
10.3.6 REST OF EUROPE 155
TABLE 120 REST OF EUROPE: EDISCOVERY MARKET, BY COMPONENT,
2017–2021 (USD MILLION) 156
TABLE 121 REST OF EUROPE: EDISCOVERY MARKET, BY COMPONENT,
2022–2027 (USD MILLION) 156
TABLE 122 REST OF EUROPE: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2017–2021 (USD MILLION) 156
TABLE 123 REST OF EUROPE: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2022–2027 (USD MILLION) 156
10.4 ASIA PACIFIC 157
10.4.1 ASIA PACIFIC: EDISCOVERY MARKET DRIVERS 157
10.4.2 ASIA PACIFIC: COVID-19 IMPACT 157
FIGURE 47 ASIA PACIFIC: MARKET SNAPSHOT 158
TABLE 124 ASIA PACIFIC: EDISCOVERY MARKET, BY COMPONENT,
2017–2021 (USD MILLION) 158
TABLE 125 ASIA PACIFIC: EDISCOVERY MARKET, BY COMPONENT,
2022–2027 (USD MILLION) 159
TABLE 126 ASIA PACIFIC: EDISCOVERY SOLUTIONS MARKET, BY TYPE,
2017–2021 (USD MILLION) 159
TABLE 127 ASIA PACIFIC: EDISCOVERY SOLUTIONS MARKET, BY TYPE,
2022–2027 (USD MILLION) 159
TABLE 128 ASIA PACIFIC: EDISCOVERY SERVICES MARKET, BY TYPE,
2017–2021 (USD MILLION) 159
TABLE 129 ASIA PACIFIC: EDISCOVERY SERVICES MARKET, BY TYPE,
2022–2027 (USD MILLION) 160
TABLE 130 ASIA PACIFIC: EDISCOVERY MARKET, BY DEPLOYMENT TYPE,
2017–2021 (USD MILLION) 160
TABLE 131 ASIA PACIFIC: EDISCOVERY MARKET, BY DEPLOYMENT TYPE,
2022–2027 (USD MILLION) 160
TABLE 132 ASIA PACIFIC: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2017–2021 (USD MILLION) 160
TABLE 133 ASIA PACIFIC: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2022–2027 (USD MILLION) 161
TABLE 134 ASIA PACIFIC: EDISCOVERY MARKET, BY VERTICAL,
2017–2021 (USD MILLION) 161
TABLE 135 ASIA PACIFIC: EDISCOVERY MARKET, BY VERTICAL,
2022–2027 (USD MILLION) 161
TABLE 136 ASIA PACIFIC: EDISCOVERY MARKET, BY COUNTRY/REGION,
2017–2021 (USD MILLION) 162
TABLE 137 ASIA PACIFIC: EDISCOVERY MARKET, BY COUNTRY/REGION,
2022–2027 (USD MILLION) 162
10.4.3 CHINA 162
TABLE 138 CHINA: EDISCOVERY MARKET, BY COMPONENT, 2017–2021 (USD MILLION) 163
TABLE 139 CHINA: EDISCOVERY MARKET, BY COMPONENT, 2022–2027 (USD MILLION) 163
TABLE 140 CHINA: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2017–2021 (USD MILLION) 163
TABLE 141 CHINA: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2022–2027 (USD MILLION) 163
10.4.4 JAPAN 164
TABLE 142 JAPAN: EDISCOVERY MARKET, BY COMPONENT, 2017–2021 (USD MILLION) 164
TABLE 143 JAPAN: EDISCOVERY MARKET, BY COMPONENT, 2022–2027 (USD MILLION) 164
TABLE 144 JAPAN: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2017–2021 (USD MILLION) 164
TABLE 145 JAPAN: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2022–2027 (USD MILLION) 165
10.4.5 AUSTRALIA & NEW ZEALAND 165
TABLE 146 AUSTRALIA & NEW ZEALAND: EDISCOVERY MARKET, BY COMPONENT,
2017–2021 (USD MILLION) 165
TABLE 147 AUSTRALIA & NEW ZEALAND: EDISCOVERY MARKET, BY COMPONENT,
2022–2027 (USD MILLION) 166
TABLE 148 AUSTRALIA & NEW ZEALAND: EDISCOVERY MARKET, BY ORGANIZATION SIZE, 2017–2021 (USD MILLION) 166
TABLE 149 AUSTRALIA & NEW ZEALAND: EDISCOVERY MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION) 166
10.4.6 REST OF ASIA PACIFIC 166
TABLE 150 REST OF ASIA PACIFIC: EDISCOVERY MARKET, BY COMPONENT,
2017–2021 (USD MILLION) 167
TABLE 151 REST OF ASIA PACIFIC: EDISCOVERY MARKET, BY COMPONENT,
2022–2027 (USD MILLION) 167
TABLE 152 REST OF ASIA PACIFIC: EDISCOVERY MARKET, BY ORGANIZATION SIZE, 2017–2021 (USD MILLION) 167
TABLE 153 REST OF ASIA PACIFIC: EDISCOVERY MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION) 167
10.5 MIDDLE EAST & AFRICA 168
10.5.1 MIDDLE EAST & AFRICA: EDISCOVERY MARKET DRIVERS 168
10.5.2 MIDDLE EAST & AFRICA: COVID-19 IMPACT 168
TABLE 154 MIDDLE EAST & AFRICA: EDISCOVERY MARKET, BY COMPONENT,
2017–2021 (USD MILLION) 168
TABLE 155 MIDDLE EAST & AFRICA: EDISCOVERY MARKET, BY COMPONENT,
2022–2027 (USD MILLION) 169
TABLE 156 MIDDLE EAST & AFRICA: EDISCOVERY SOLUTIONS MARKET, BY TYPE,
2017–2021 (USD MILLION) 169
TABLE 157 MIDDLE EAST & AFRICA: EDISCOVERY SOLUTIONS MARKET, BY TYPE,
2022–2027 (USD MILLION) 169
TABLE 158 MIDDLE EAST & AFRICA: EDISCOVERY SERVICES MARKET, BY TYPE,
2017–2021 (USD MILLION) 169
TABLE 159 MIDDLE EAST & AFRICA: EDISCOVERY SERVICES MARKET, BY TYPE,
2022–2027 (USD MILLION) 170
TABLE 160 MIDDLE EAST & AFRICA: EDISCOVERY MARKET, BY DEPLOYMENT TYPE, 2017–2021 (USD MILLION) 170
TABLE 161 MIDDLE EAST & AFRICA: EDISCOVERY MARKET, BY DEPLOYMENT TYPE, 2022–2027 (USD MILLION) 170
TABLE 162 MIDDLE EAST & AFRICA: EDISCOVERY MARKET, BY ORGANIZATION SIZE, 2017–2021 (USD MILLION) 170
TABLE 163 MIDDLE EAST & AFRICA: EDISCOVERY MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION) 171
TABLE 164 MIDDLE EAST & AFRICA: EDISCOVERY MARKET, BY VERTICAL,
2017–2021 (USD MILLION) 171
TABLE 165 MIDDLE EAST & AFRICA: EDISCOVERY MARKET, BY VERTICAL,
2022–2027 (USD MILLION) 172
TABLE 166 MIDDLE EAST & AFRICA: EDISCOVERY MARKET, BY COUNTRY,
2017–2021 (USD MILLION) 172
TABLE 167 MIDDLE EAST & AFRICA: EDISCOVERY MARKET, BY COUNTRY,
2022–2027 (USD MILLION) 172
10.5.3 KINGDOM OF SAUDI ARABIA 173
TABLE 168 KINGDOM OF SAUDI ARABIA: EDISCOVERY MARKET, BY COMPONENT,
2017–2021 (USD MILLION) 173
TABLE 169 KINGDOM OF SAUDI ARABIA: EDISCOVERY MARKET, BY COMPONENT,
2022–2027 (USD MILLION) 173
TABLE 170 KINGDOM OF SAUDI ARABIA: EDISCOVERY MARKET, BY ORGANIZATION SIZE, 2017–2021 (USD MILLION) 174
TABLE 171 KINGDOM OF SAUDI ARABIA: EDISCOVERY MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION) 174
10.5.4 UNITED ARAB EMIRATES 174
TABLE 172 UNITED ARAB EMIRATES: EDISCOVERY MARKET, BY COMPONENT,
2017–2021 (USD MILLION) 175
TABLE 173 UNITED ARAB EMIRATES: EDISCOVERY MARKET, BY COMPONENT,
2022–2027 (USD MILLION) 175
TABLE 174 UNITED ARAB EMIRATES: EDISCOVERY MARKET, BY ORGANIZATION SIZE, 2017–2021 (USD MILLION) 175
TABLE 175 UNITED ARAB EMIRATES: EDISCOVERY MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION) 175
10.5.5 SOUTH AFRICA 176
TABLE 176 SOUTH AFRICA: EDISCOVERY MARKET, BY COMPONENT,
2017–2021 (USD MILLION) 176
TABLE 177 SOUTH AFRICA: EDISCOVERY MARKET, BY COMPONENT,
2022–2027 (USD MILLION) 176
TABLE 178 SOUTH AFRICA: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2017–2021 (USD MILLION) 176
TABLE 179 SOUTH AFRICA: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2022–2027 (USD MILLION) 177
10.5.6 REST OF THE MIDDLE EAST & AFRICA 177
TABLE 180 REST OF THE MIDDLE EAST & AFRICA: EDISCOVERY MARKET,
BY COMPONENT, 2017–2021 (USD MILLION) 177
TABLE 181 REST OF THE MIDDLE EAST & AFRICA: EDISCOVERY MARKET,
BY COMPONENT, 2022–2027 (USD MILLION) 177
TABLE 182 REST OF THE MIDDLE EAST & AFRICA: EDISCOVERY MARKET,
BY ORGANIZATION SIZE, 2017–2021 (USD MILLION) 178
TABLE 183 REST OF THE MIDDLE EAST & AFRICA: EDISCOVERY MARKET,
BY ORGANIZATION SIZE, 2022–2027 (USD MILLION) 178
10.6 LATIN AMERICA 178
10.6.1 LATIN AMERICA: EDISCOVERY MARKET DRIVERS 179
10.6.2 LATIN AMERICA: COVID-19 IMPACT 179
TABLE 184 LATIN AMERICA: EDISCOVERY MARKET, BY COMPONENT,
2017–2021 (USD MILLION) 179
TABLE 185 LATIN AMERICA: EDISCOVERY MARKET, BY COMPONENT,
2022–2027 (USD MILLION) 179
TABLE 186 LATIN AMERICA: EDISCOVERY SOLUTIONS MARKET, BY TYPE,
2017–2021 (USD MILLION) 179
TABLE 187 LATIN AMERICA: EDISCOVERY SOLUTIONS MARKET, BY TYPE,
2022–2027 (USD MILLION) 180
TABLE 188 LATIN AMERICA: EDISCOVERY SERVICES MARKET, BY TYPE,
2017–2021 (USD MILLION) 180
TABLE 189 LATIN AMERICA: EDISCOVERY SERVICES MARKET, BY TYPE,
2022–2027 (USD MILLION) 180
TABLE 190 LATIN AMERICA: EDISCOVERY MARKET, BY DEPLOYMENT TYPE,
2017–2021 (USD MILLION) 180
TABLE 191 LATIN AMERICA: EDISCOVERY MARKET, BY DEPLOYMENT TYPE,
2022–2027 (USD MILLION) 181
TABLE 192 LATIN AMERICA: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2017–2021 (USD MILLION) 181
TABLE 193 LATIN AMERICA: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2022–2027 (USD MILLION) 181
TABLE 194 LATIN AMERICA: EDISCOVERY MARKET, BY VERTICAL,
2017–2021 (USD MILLION) 182
TABLE 195 LATIN AMERICA: EDISCOVERY MARKET, BY VERTICAL,
2022–2027 (USD MILLION) 182
TABLE 196 LATIN AMERICA: EDISCOVERY MARKET, BY COUNTRY,
2017–2021 (USD MILLION) 182
TABLE 197 LATIN AMERICA: EDISCOVERY MARKET, BY COUNTRY,
2022–2027 (USD MILLION) 183
10.6.3 BRAZIL 183
TABLE 198 BRAZIL: EDISCOVERY MARKET, BY COMPONENT, 2017–2021 (USD MILLION) 183
TABLE 199 BRAZIL: EDISCOVERY MARKET, BY COMPONENT, 2022–2027 (USD MILLION) 183
TABLE 200 BRAZIL: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2017–2021 (USD MILLION) 184
TABLE 201 BRAZIL: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2022–2027 (USD MILLION) 184
10.6.4 MEXICO 184
TABLE 202 MEXICO: EDISCOVERY MARKET, BY COMPONENT,
2017–2021 (USD MILLION) 185
TABLE 203 MEXICO: EDISCOVERY MARKET, BY COMPONENT,
2022–2027 (USD MILLION) 185
TABLE 204 MEXICO: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2017–2021 (USD MILLION) 185
TABLE 205 MEXICO: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2022–2027 (USD MILLION) 185
10.6.5 REST OF LATIN AMERICA 186
TABLE 206 REST OF LATIN AMERICA: EDISCOVERY MARKET, BY COMPONENT,
2017–2021 (USD MILLION) 186
TABLE 207 REST OF LATIN AMERICA: EDISCOVERY MARKET, BY COMPONENT,
2022–2027 (USD MILLION) 186
TABLE 208 REST OF LATIN AMERICA: EDISCOVERY MARKET, BY ORGANIZATION SIZE, 2017–2021 (USD MILLION) 187
TABLE 209 REST OF LATIN AMERICA: EDISCOVERY MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION) 187
11 COMPETITIVE LANDSCAPE 188
11.1 INTRODUCTION 188
FIGURE 48 MARKET EVALUATION FRAMEWORK 188
11.2 KEY PLAYER STRATEGIES/RIGHT TO WIN 189
TABLE 210 OVERVIEW OF STRATEGIES ADOPTED BY KEY EDISCOVERY SOFTWARE VENDORS 189
11.3 MARKET RANKING 190
FIGURE 49 MARKET RANKING, 2021–2022 190
11.4 MARKET SHARE OF TOP VENDORS 190
TABLE 211 EDISCOVERY: DEGREE OF COMPETITION 190
FIGURE 50 EDISCOVERY MARKET: VENDOR SHARE ANALYSIS 191
11.5 HISTORICAL REVENUE ANALYSIS OF TOP VENDORS 192
FIGURE 51 HISTORICAL REVENUE ANALYSIS, 2017–2021 (USD MILLION) 192
11.6 COMPANY EVALUATION QUADRANT 193
FIGURE 52 KEY COMPANY EVALUATION MATRIX: CRITERIA WEIGHTAGE 193
11.6.1 STARS 194
11.6.2 EMERGING LEADERS 194
11.6.3 PERVASIVE PLAYERS 194
11.6.4 PARTICIPANTS 194
FIGURE 53 EDISCOVERY MARKET: KEY PLAYER EVALUATION QUADRANT 195
TABLE 212 COMPANY VERTICAL FOOTPRINT 196
TABLE 213 COMPANY REGION FOOTPRINT 197
TABLE 214 COMPANY FOOTPRINT 197
11.7 STARTUP/SME EVALUATION QUADRANT 198
FIGURE 54 STARTUP/SME EVALUATION MATRIX: CRITERIA WEIGHTAGE 198
11.7.1 RESPONSIVE VENDORS 199
11.7.2 PROGRESSIVE VENDORS 199
11.7.3 DYNAMIC VENDORS 199
11.7.4 STARTING BLOCKS 199
FIGURE 55 EDISCOVERY MARKET: STARTUP EVALUATION MATRIX 200
TABLE 215 STARTUP: COMPANY VERTICAL FOOTPRINT 201
TABLE 216 STARTUP: COMPANY REGION FOOTPRINT 201
TABLE 217 STARTUP: COMPANY FOOTPRINT 202
11.7.5 COMPETITIVE BENCHMARKING 202
TABLE 218 EDISCOVERY MARKET: DETAILED LIST OF KEY STARTUP/SMES 202
11.8 COMPETITIVE SCENARIO 203
TABLE 219 EDISCOVERY MARKET: NEW LAUNCHES, 2019–2022 203
TABLE 220 EDISCOVERY MARKET: DEALS, 2019–2022 205
TABLE 221 EDISCOVERY MARKET: OTHERS, 2019–2021 207
12 COMPANY PROFILES 208
12.1 INTRODUCTION 208
12.2 KEY PLAYERS 208
(Business Overview, Products/Services/Solutions Offered, MnM View, Key Strengths and Right to Win, Strategic Choices Made, Weaknesses and Competitive Threats, Recent Developments)*
12.2.1 MICROSOFT 208
TABLE 222 MICROSOFT: BUSINESS OVERVIEW 208
FIGURE 56 MICROSOFT: COMPANY SNAPSHOT 209
TABLE 223 MICROSOFT: SOLUTION/SERVICE/PLATFORM OFFERED 209
TABLE 224 MICROSOFT: PRODUCT LAUNCHES 210
12.2.2 IBM 211
TABLE 225 IBM: BUSINESS OVERVIEW 211
FIGURE 57 IBM: COMPANY SNAPSHOT 212
TABLE 226 IBM: SOLUTION/SERVICE/PLATFORM OFFERED 212
TABLE 227 IBM: PRODUCT LAUNCHES 213
TABLE 228 IBM: DEALS 213
12.2.3 DISCO 214
TABLE 229 DISCO: BUSINESS OVERVIEW 214
FIGURE 58 DISCO: COMPANY SNAPSHOT 214
TABLE 230 DISCO: SOLUTION/SERVICE/PLATFORM OFFERED 215
TABLE 231 DISCO: PRODUCT LAUNCHES 215
TABLE 232 DISCO: DEALS 216
12.2.4 KLDISCOVERY 218
TABLE 233 KLDISCOVERY: BUSINESS OVERVIEW 218
FIGURE 59 KLDISCOVERY: COMPANY SNAPSHOT 218
TABLE 234 KLDISCOVERY: SOLUTION/SERVICE/PLATFORM OFFERED 219
TABLE 235 KLDISCOVERY: PRODUCT LAUNCHES 219
TABLE 236 KLDISCOVERY: DEALS 220
TABLE 237 KLDISCOVERY: OTHERS 220
12.2.5 NUIX 222
TABLE 238 NUIX: BUSINESS OVERVIEW 222
FIGURE 60 NUIX: COMPANY SNAPSHOT 223
TABLE 239 NUIX: SOLUTION/SERVICE/PLATFORM OFFERED 223
TABLE 240 NUIX: DEALS 224
12.2.6 RELATIVITY 226
TABLE 241 RELATIVITY: BUSINESS OVERVIEW 226
TABLE 242 RELATIVITY: SOLUTION/SERVICE/PLATFORM OFFERED 226
TABLE 243 RELATIVITY: PRODUCT LAUNCHES 226
TABLE 244 RELATIVITY: DEALS 227
TABLE 245 RELATIVITY: OTHERS 227
12.2.7 LOGIKCULL 228
TABLE 246 LOGIKCULL: BUSINESS OVERVIEW 228
TABLE 247 LOGIKCULL: SOLUTION/SERVICE/PLATFORM OFFERED 228
12.2.8 ZYLAB 229
TABLE 248 ZYLAB: BUSINESS OVERVIEW 229
TABLE 249 ZYLAB: SOLUTION/SERVICE/PLATFORM OFFERED 229
TABLE 250 ZYLAB: PRODUCT LAUNCHES 230
TABLE 251 ZYLAB: DEALS 230
12.2.9 DELOITTE 231
TABLE 252 DELOITTE: BUSINESS OVERVIEW 231
TABLE 253 DELOITTE: SOLUTION/SERVICE/PLATFORM OFFERED 231
TABLE 254 DELOITTE: PRODUCT LAUNCHES 232
12.2.10 CASEPOINT 233
TABLE 255 CASEPOINT: BUSINESS OVERVIEW 233
TABLE 256 CASEPOINT: SOLUTION/SERVICE/PLATFORM OFFERED 233
TABLE 257 CASEPOINT: DEALS 233
TABLE 258 CASEPOINT: OTHERS 234
*Business Overview, Products/Services/Solutions Offered, MnM View, Key Strengths and Right to Win, Strategic Choices Made, Weaknesses and Competitive Threats, Recent Developments might not be captured in case of unlisted companies.
12.2.11 EXTERRO 235
12.2.12 KNOVOS 235
12.2.13 NEXTPOINT 236
12.2.14 OPENTEXT 236
12.2.15 EVERLAW 237
12.2.16 EPIQ 237
12.2.17 CONSILIO 238
12.3 STARTUP/SME PLAYERS 239
12.3.1 IPRO 239
12.3.2 SERVIENT 239
12.3.3 ZAPPROVED 240
12.3.4 REVEAL 240
12.3.5 CLOUDNINE 241
12.3.6 LIGHTHOUSE 242
12.3.7 ONE DISCOVERY 242
12.3.8 ONNA 243
12.3.9 TEXIFTER 243
12.3.10 EVICHAT 244

　

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Summary

The eDiscovery market is projected to grow from USD 11.2 Billion in 2022 to USD 17.1 Billion by 2027, at a compound annual growth rate (CAGR) of 8.7% during the forecast period.
eDiscovery market is rapidly gaining acceptance worldwide by enterprises and corporates. Training and consulting services include industry experts, domain experts, and security professionals to help organizations reduce risk, gain profile margins, and upgrade existing solutions in the eDiscovery market. Consulting services are delivered to address the unique requirements of the organization. The expert team can provide insights and suggestions to enhance the GRC programs of organizations.
The services segment is expected to grow at a higher CAGR during the forecast period
Support and maintenance services are offered to support users with installing the eDiscovery solution. These services include 24×7 troubleshooting assistance, upgrading the existing software solutions, repairing, the emergency response of management, software maintenance, technical support, proactive services, and technical support by technicians. Support services are provided by the vendor, as well as third-party service providers who facilitate clients to upgrade and maintain their eDiscovery system post-implementation. These vendors in the market focus on providing substantial support throughout the application’s life cycle and are engaged in providing support services to meet the changing customer requirements. As the number of eDiscovery solution deployments increases, the demand for support and maintenance services is also projected to increase. These vendors, including MetricStream and SureCloud, offer support services to the eDiscovery market. Maintenance and support services are important to service providers, as they directly deal with customer issues and take responsibility for customer satisfaction. To achieve consistent customer satisfaction, eDiscovery service providers continuously focus on improving their product knowledge by receiving feedback through interviews and surveys.
The Managed Service segment is expected to grow at a higher rate
Managed eDiscovery is a type of long-term contract that allows a law firm to use unlimited electronic discovery services for three years. Working with a single vendor allows law firms to reduce overall costs, eliminate a significant operational challenge, and ensure that discovery is performed by a reputable third party. Managed services are the outsourcing of management responsibilities and strategies to improve operations and lower costs. Using eDiscovery managed services eliminates the need for businesses to build, manage, and staff their own infrastructure by delegating these responsibilities to a trusted partner.

With so many different aspects involved in the eDiscovery process, many legal organisations use managed services to supplement their own operations or offerings. A law firm, for example, may use managed review services to reduce the cost of finding and training document reviewers. MSPs enable the managed review of important documents, readiness for legal and investigation processes, implementation and ready availability of the latest technology, and efficient document processing. The implementation of managed services has resulted in increased productivity and reduced deployment time.
The IT & telecommunications vertical is expected to witness huge opportunities due to the need of maintaining IP copyrights and data collection
IT is another competitive industry that continuously faces the pressure of retaining existing customers and enhancing the customer experience. It faces different challenges related to increased competition, the pressure of regulatory and compliance mandates, privacy and security issues, management of resources, capital allocation, and expenses. There are numerous tools available to assist in tracking and automating information management, records retention, and compliance concerns – and, more importantly, those systems are no longer priced in the stratosphere. Indeed, many do not necessitate massive IT infrastructures or behind-the-firewall solutions. While such solutions can still cost six figures or more, others have significantly reduced their costs. There are some excellent web-based, SAAS model solutions available – BIA's TotalDiscovery is one example, and there are several others that are also excellent solutions to various Information Management needs. Even if they are not specifically designed for eDiscovery, those tools can aid in eDiscovery in the same way that they aid in regulatory compliance and information governance. The majority of such tools are designed to store and track files and other information within an enterprise in an organised and searchable format that simplifies categorization and retrieval.
North America to dominate the eDiscovery market in 2022
In Canada, there is the Personal Information Protection and Electronic Documents Act (PIPEDA) that helps organizations that collect, use, or disclose personal information in the course of commercial activity within a province, unless the province has enacted ‘substantially similar’ legislation (PIPA BC, PIPA Alberta, and the Quebec Privacy Act have been deemed ‘substantially similar’). There has been an increase in the use of advanced technologies among various industries in Canada. These industries have started realizing the benefits offered by eDiscovery solutions that are projected to contribute to the growth of the Canadian eDiscovery market. As risk management is one of the top priorities for various organizations, these organizations have started deploying eDiscovery solutions to meet risk-related requirements. Data is now a vital asset for companies, and data loss can seriously affect business continuity. Canada is recognized as one of the leaders in technologies and investments. The country is investing heavily in artificial intelligence. In the April 2021 federal budget, Canada announced a USD 185 million investment to support the commercialization of AI research. This investment is in addition to plans to increase funding for the Pan-Canadian Artificial Intelligence Strategy to USD 443.8 million over ten years.
In the process of determining and verifying the market size for several segments and subsegments gathered through secondary research, extensive primary interviews were conducted with the key people. The breakup of the profiles of the primary participants is as follows:
• By Company Type: Tier I: 27%, Tier II: 36%, and Tier III: 37%
• By Designation: C-Level: 47%, D-Level: 24%, and Others:29%
• By Region: Europe: 30%, Asia Pacific: 17%, North America: 37%, Middle East & Africa: 9%, Latin America: 7%
The report profiles the following key vendors:
Microsoft Corporation (Microsoft, US), International Business Machines Corporation (IBM, US), CS DISCO Inc. (DISCO, US), KLDiscovery Limited (KLDiscovery, US). Nuix Limited (Nuix, Australia), Relativity (US), Logik Systems, Inc (Logikcull, US), ZyLAB Technologies (ZyLAB, Netherlands), Deloitte Touché Tohmatsu Limited (Deloitte, US), Casepoint LLC (Casepoint, US), Exterro, Inc (Exterro, US), Knovos (US), Nextpoint Inc (Nextpoint, US), OpenText Corporation (OpenText, Canada), Everlaw Inc (Everlaw, US), Epiq Systems, Inc (Epiq, US), Consilio LLC (Consilio, US), Ipro Tech LLC (IPRO, US), Servient (US), Zapproved LLC (Zapproved, US), Reveal Data Corporation (Reveal, US), CloudNine (US), Lighthouse eDiscovery, Inc (Lighthouse, US), ONE Discovery (US), Onna Technologies, Inc (Onna, US), Texifter (US), and Evichat (Canada).
Research Coverage
The eDiscovery market is segmented by component, organization size, deployment type, vertical, and region. By component, the eDiscovery market has been sub-segmented into solution and services. By organization size, the market has been sub-segmented into large enterprises and SMEs. By deployment type the market has been segmented into cloud and on-premises. By vertical, the market has been sub segmented into government & public sector, legal, banking, financial services and insurance, energy & utilities, healthcare & life sciences, manufacturing, retail & consumer goods, IT & telecommunications and others. Others includes education, travel and hospitality, transportation & logistics, and media & entertainment. By region the market is segmented into North America, Europe, Asia Pacific, Middle East & Africa and Latin America.
Key Benefits of Buying the Report

The report will help the market leaders/new entrants in the eDiscovery market with information on the closest approximations of the revenue numbers for the overall eDiscovery market and the subsegments. The report will help stakeholders understand the competitive landscape and gain more insights to better position their businesses and to plan suitable go-to-market strategies. The report also helps stakeholders understand the pulse of the market and provides them with information on key market drivers, restraints, challenges, and opportunities.



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Table of Contents

1 INTRODUCTION 37
1.1 OBJECTIVES OF THE STUDY 37
1.2 MARKET DEFINITION 37
1.3 MARKET SCOPE 38
1.3.1 MARKET SEGMENTATION 38
1.3.2 REGIONS COVERED 38
1.3.3 INCLUSIONS & EXCLUSIONS 39
1.3.4 YEARS CONSIDERED FOR THE STUDY 40
1.4 CURRENCY CONSIDERED 40
TABLE 1 USD EXCHANGE RATES, 2019–2021 41
1.5 STAKEHOLDERS 41
1.6 SUMMARY OF CHANGES 41
2 RESEARCH METHODOLOGY 42
2.1 RESEARCH DATA 42
FIGURE 1 EDISCOVERY MARKET: RESEARCH DESIGN 43
2.1.1 SECONDARY DATA 43
2.1.1.1 Secondary sources 44
2.1.2 PRIMARY DATA 44
2.1.2.1 List of key primary interview participants 45
TABLE 2 PRIMARY RESPONDENTS: EDISCOVERY MARKET 45
2.1.2.2 Breakup of primary profiles 45
FIGURE 2 BREAKUP OF PRIMARY INTERVIEWS: BY COMPANY TYPE, DESIGNATION, AND REGION 45
2.1.2.3 Key industry insights 45
2.2 DATA TRIANGULATION 46
FIGURE 3 DATA TRIANGULATION 46
2.3 MARKET SIZE ESTIMATION 47
FIGURE 4 EDISCOVERY MARKET: TOP-DOWN AND BOTTOM-UP APPROACHES 47
2.3.1 SUPPLY SIDE ANALYSIS 48
FIGURE 5 MARKET SIZE ESTIMATION METHODOLOGY – APPROACH 1 (SUPPLY-SIDE): REVENUE OF EDISCOVERY FROM VENDORS 48
FIGURE 6 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH (SUPPLY-SIDE): COLLECTIVE REVENUE OF EDISCOVERY VENDORS 49
FIGURE 7 MARKET SIZE ESTIMATION METHODOLOGY – (SUPPLY-SIDE): ILLUSTRATION OF VENDOR REVENUE ESTIMATION 50
FIGURE 8 MARKET SIZE ESTIMATION METHODOLOGY – (SUPPLY-SIDE): CAGR PROJECTIONS FROM THE SUPPLY SIDE 51
2.3.2 DEMAND-SIDE ANALYSIS 52
FIGURE 9 MARKET SIZE ESTIMATION METHODOLOGY – APPROACH 2 (DEMAND-SIDE) 52
FIGURE 10 MARKET SIZE ESTIMATION METHODOLOGY – APPROACH 2 (DEMAND-SIDE): REVENUE GENERATED FROM THE EDISCOVERY COMPONENT 52
2.4 MARKET FORECAST 53
TABLE 3 FACTOR ANALYSIS 53
2.5 ASSUMPTIONS FOR THE STUDY 54
2.6 LIMITATIONS OF THE STUDY 54
3 EXECUTIVE SUMMARY 55
FIGURE 11 EDISCOVERY SERVICES TO BE A LARGER MARKET THAN SOLUTIONS DURING THE FORECAST PERIOD (USD MILLION) 57
FIGURE 12 MANAGED SERVICES TO ACCOUNT FOR A LARGER MARKET DURING THE FORECAST PERIOD 58
FIGURE 13 LARGE ENTERPRISES TO ACCOUNT FOR THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD 59
FIGURE 14 IT & TELECOMMUNICATION SEGMENT TO WITNESS THE HIGHEST CAGR DURING THE FORECAST PERIOD 60
FIGURE 15 TOP GROWING SEGMENTS IN THE EDISCOVERY MARKET 60
FIGURE 16 NORTH AMERICA TO BE THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD 61
4 PREMIUM INSIGHTS 62
4.1 ATTRACTIVE GROWTH OPPORTUNITIES IN THE EDISCOVERY MARKET 62
FIGURE 17 SIGNIFICANT GEOGRAPHIC CHANGE AND TECHNOLOGICAL EVOLUTION TO DRIVE EDISCOVERY MARKET GROWTH 62
FIGURE 18 SERVICES ARE PROJECTED TO DRIVE THE EDISCOVERY MARKET 62
4.2 EDISCOVERY MARKET, BY ORGANIZATION SIZE 63
FIGURE 19 LARGE ENTERPRISES TO FORM A LARGER MARKET THAN SMES DURING THE FORECAST PERIOD 63
4.3 EDISCOVERY MARKET, BY DEPLOYMENT MODE 63
FIGURE 20 CLOUD-BASED DEPLOYMENT TO FIND MORE PREFERENCE THAN ON-PREMISES VERSIONS DURING THE FORECAST PERIOD 63
4.4 EDISCOVERY MARKET INVESTMENT SCENARIO 64
FIGURE 21 ASIA PACIFIC TO EMERGE AS THE BEST MARKET FOR INVESTMENTS IN THE NEXT FIVE YEARS 64
5 MARKET OVERVIEW AND INDUSTRY TRENDS 65
5.1 INTRODUCTION 65
5.2 MARKET DYNAMICS 65
FIGURE 22 EDISCOVERY MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES 65
5.2.1 DRIVERS 66
5.2.1.1 Preservation of metadata from electronic documents 66
5.2.1.2 Focus on Proactive Governance with Data Analytics and Emergence of new content sources 66
5.2.1.3 Higher number of litigations across the globe 66
FIGURE 23 MOST COMMON DISPUTES, 2018 VS 2019 67
5.2.1.4 Growth of ESI and social media penetration 67
FIGURE 24 DATA EXPLOSION, 2015–2020 (BILLION GB) 67
5.2.1.5 Varying structure of regulatory policies 68
5.2.2 RESTRAINTS 68
5.2.2.1 Increase in chances of cyberattacks and data theft during the COVID-19 pandemic 68
FIGURE 25 DATA BREACH COST, BY MAJOR INDUSTRY, 2021 (USD MILLION) 69
5.2.2.2 Lack of skilled professional workforce 69
5.2.3 OPPORTUNITIES 70
5.2.3.1 Rise in the use of smart devices and cloud-based services 70
5.2.3.2 Emergence of AI-based analytics and predictive coding for eDiscovery 70
5.2.3.3 Collaboration with social media platforms simplifies litigation processes 70
5.2.4 CHALLENGES 71
5.2.4.1 Collaboration within and across departments 71
5.2.4.2 High initial costs of investment, installation, and maintenance 71
5.2.4.3 Increase in data volumes 71
5.2.4.4 Privacy and security aspects 71
FIGURE 26 MALWARE INFECTION INCIDENCE, 2009–2018 (MILLION) 72
5.2.4.5 Lack of Awareness of eDiscovery Solutions 72
5.3 INDUSTRY TRENDS 73
5.3.1 CASE STUDY ANALYSIS 73
5.3.1.1 Use case 1: Internet publishing 73
5.3.1.2 Use case 2: Food & Beverage 74
5.3.1.3 Use case 3: Banking, Financial Services, and Insurance 74
5.3.1.4 Use case 4: Retail 75
5.3.1.5 Use case 5: Law 75
5.4 ELECTRONIC DISCOVERY REFERENCE MODEL 76
FIGURE 27 ELECTRONIC DISCOVERY REFERENCE MODEL PHASES 76
5.5 PORTER’S FIVE FORCES ANALYSIS 77
FIGURE 28 EDISCOVERY MARKET: PORTER’S FIVE FORCES ANALYSIS 77
TABLE 4 EDISCOVERY MARKET: PORTER’S FIVE FORCES ANALYSIS 78
5.5.1 THREAT OF NEW ENTRANTS 78
5.5.2 THREAT OF SUBSTITUTES 78
5.5.3 BARGAINING POWER OF SUPPLIERS 78
5.5.4 BARGAINING POWER OF BUYERS 78
5.5.5 INTENSITY OF COMPETITIVE RIVALRY 79
5.6 ECOSYSTEM 79
FIGURE 29 EDISCOVERY MARKET: ECOSYSTEM 79
5.7 EDISCOVERY MARKET: COVID-19 IMPACT 80
FIGURE 30 EDISCOVERY MARKET TO GROW AT A SLOW PACE FROM 2020 TO 2022 OWING TO THE COVID-19 PANDEMIC 80
FIGURE 31 EDISCOVERY MARKET: GLOBAL SNAPSHOT 80
5.7.1 COVID-19 DRIVEN MARKET DYNAMICS 81
5.7.1.1 Drivers and opportunities 81
5.7.1.2 Restraints and challenges 82
5.8 SUPPLY CHAIN ANALYSIS 83
FIGURE 32 EDISCOVERY MARKET: SUPPLY CHAIN ANALYSIS 83
TABLE 5 EDISCOVERY MARKET: SUPPLY CHAIN 84
5.9 PRICING ANALYSIS 85
TABLE 6 EDISCOVERY SOLUTIONS: PRICING STRUCTURE 85
TABLE 7 PRICING ANALYSIS: EDISCOVERY MARKET 86
FIGURE 33 EDISCOVERY SOLUTIONS: AVERAGE SELLING PRICES (USD) 86
5.10 PATENT ANALYSIS 87
FIGURE 34 NUMBER OF PATENTS DOCUMENTS PUBLISHED, 2012–2022 87
FIGURE 35 TOP FIVE GLOBAL PATENT OWNERS 88
TABLE 8 TOP TEN PATENT APPLICANTS 88
5.11 TECHNOLOGICAL ANALYSIS 89
5.11.1 AI AND EDISCOVERY 89
5.11.2 INTERNET OF THINGS AND EDISCOVERY 89
5.11.3 BIG DATA AND EDISCOVERY 90
5.12 TRENDS/DISRUPTIONS IMPACTING BUYERS 90
FIGURE 36 EDISCOVERY MARKET: TRENDS/DISRUPTIONS IMPACTING BUYERS 90
5.13 KEY CONFERENCES & EVENTS 91
TABLE 9 EDISCOVERY MARKET: DETAILED LIST OF CONFERENCES & EVENTS, 2022 91
5.14 KEY STAKEHOLDERS & BUYING CRITERIA 92
5.14.1 KEY STAKEHOLDERS IN THE BUYING PROCESS 92
FIGURE 37 INFLUENCE OF STAKEHOLDERS IN BUYING PROCESS FOR EDISCOVERY SOFTWARE 92
TABLE 10 INFLUENCE OF STAKEHOLDERS IN THE BUYING PROCESS FOR EDISCOVERY SOFTWARE 92
5.14.2 BUYING CRITERIA 93
FIGURE 38 KEY BUYING CRITERIA FOR EDISCOVERY SOFTWARE 93
TABLE 11 KEY BUYING CRITERIA FOR EDISCOVERY SOFTWARE 93
5.15 TARIFF AND REGULATORY LANDSCAPE 94
5.15.1 REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 94
TABLE 12 NORTH AMERICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 94
TABLE 13 EUROPE: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 95
TABLE 14 ASIA-PACIFIC: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 96
TABLE 15 REST OF THE WORLD: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 97
 
5.15.2 REGULATIONS 98
5.15.2.1 North America 98
5.15.2.2 Europe 99
5.15.2.3 Asia Pacific 99
5.15.2.4 Middle East and South Africa 100
5.15.2.5 Latin America 100
6 EDISCOVERY MARKET, BY COMPONENT 101
6.1 INTRODUCTION 102
6.1.1 COMPONENT: EDISCOVERY MARKET DRIVERS 102
6.1.2 COMPONENT: COVID-19 IMPACT 102
FIGURE 39 SERVICES TO BE THE LARGER MARKET DURING THE FORECAST PERIOD 102
TABLE 16 EDISCOVERY MARKET, BY COMPONENT, 2017–2021 (USD MILLION) 103
TABLE 17 EDISCOVERY MARKET, BY COMPONENT, 2022–2027 (USD MILLION) 103
6.2 SOLUTIONS 103
FIGURE 40 PROCESSING, REVIEW, AND ANALYSIS SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 104
TABLE 18 EDISCOVERY SOLUTIONS MARKET, BY TYPE, 2017–2021 (USD MILLION) 104
TABLE 19 EDISCOVERY SOLUTIONS MARKET, BY TYPE, 2022–2027 (USD MILLION) 104
TABLE 20 EDISCOVERY SOLUTIONS MARKET, BY REGION, 2017–2021 (USD MILLION) 105
TABLE 21 EDISCOVERY SOLUTIONS MARKET, BY REGION, 2022–2027 (USD MILLION) 105
6.2.1 PROCESSING, REVIEW, AND ANALYSIS 105
TABLE 22 EDISCOVERY PROCESSING, REVIEW, AND ANALYSIS SOLUTIONS MARKET,
BY REGION, 2017–2021 (USD MILLION) 106
TABLE 23 EDISCOVERY PROCESSING, REVIEW, AND ANALYSIS SOLUTIONS MARKET,
BY REGION, 2022–2027 (USD MILLION) 106
6.2.2 IDENTIFICATION, PRESERVATION, AND COLLECTION 106
TABLE 24 EDISCOVERY IDENTIFICATION, PRESERVATION, AND COLLECTION SOLUTIONS MARKET, BY REGION, 2017–2021 (USD MILLION) 107
TABLE 25 EDISCOVERY IDENTIFICATION, PRESERVATION, AND COLLECTION SOLUTIONS MARKET, BY REGION, 2022–2027 (USD MILLION) 107
6.2.3 PRODUCTION & PRESENTATION 107
TABLE 26 EDISCOVERY PRODUCTION & PRESENTATION SOLUTIONS MARKET,
BY REGION, 2017–2021 (USD MILLION) 108
TABLE 27 EDISCOVERY PRODUCTION & PRESENTATION SOLUTIONS MARKET,
BY REGION, 2022–2027 (USD MILLION) 108
6.3 SERVICES 108
FIGURE 41 MANAGED SERVICES TO GROW TO BE THE LARGEST MARKET DURING THE FORECAST PERIOD 109
TABLE 28 EDISCOVERY SERVICES MARKET, BY TYPE, 2017–2021 (USD MILLION) 109
TABLE 29 EDISCOVERY SERVICES MARKET, BY TYPE, 2022–2027 (USD MILLION) 109
TABLE 30 EDISCOVERY SERVICES MARKET, BY REGION, 2017–2021 (USD MILLION) 110
TABLE 31 EDISCOVERY SERVICES MARKET, BY REGION, 2022–2027 (USD MILLION) 110
6.3.1 MANAGED SERVICES 110
TABLE 32 MANAGED EDISCOVERY SERVICES MARKET, BY REGION,
2017–2021 (USD MILLION) 111
TABLE 33 MANAGED EDISCOVERY SERVICES MARKET, BY REGION,
2022–2027 (USD MILLION) 111
6.3.2 MAINTENANCE & SUPPORT 111
TABLE 34 EDISCOVERY MAINTENANCE & SUPPORT SERVICES MARKET, BY REGION, 2017–2021 (USD MILLION) 112
TABLE 35 EDISCOVERY MAINTENANCE & SUPPORT SERVICES, BY REGION,
2022–2027 (USD MILLION) 112
6.3.3 TRAINING, CONSULTING, AND INTEGRATION 112
TABLE 36 EDISCOVERY TRAINING, CONSULTING, AND INTEGRATION SERVICES MARKET, BY REGION, 2017–2021 (USD MILLION) 113
TABLE 37 EDISCOVERY TRAINING, CONSULTING, AND INTEGRATION SERVICES MARKET, BY REGION, 2022–2027 (USD MILLION) 113
7 EDISCOVERY MARKET, BY DEPLOYMENT TYPE 114
7.1 INTRODUCTION 115
7.1.1 DEPLOYMENT TYPE: EDISCOVERY MARKET DRIVERS 115
7.1.2 DEPLOYMENT TYPE: COVID-19 IMPACT 115
FIGURE 42 CLOUD DEPLOYMENT TO BE THE LARGER MARKET DURING THE FORECAST PERIOD 115
TABLE 38 EDISCOVERY MARKET, BY DEPLOYMENT TYPE, 2017–2021 (USD MILLION) 116
TABLE 39 EDISCOVERY MARKET, BY DEPLOYMENT TYPE, 2022–2027 (USD MILLION) 116
7.2 ON-PREMISES 116
TABLE 40 ON-PREMISE EDISCOVERY DEPLOYMENT MARKET, BY REGION,
2017–2021 (USD MILLION) 117
TABLE 41 ON-PREMISE EDISCOVERY DEPLOYMENT MARKET, BY REGION,
2022–2027 (USD MILLION) 117
7.3 CLOUD 117
TABLE 42 CLOUD-BASED EDISCOVERY DEPLOYMENT MARKET, BY REGION,
2017–2021 (USD MILLION) 118
TABLE 43 CLOUD-BASED EDISCOVERY DEPLOYMENT MARKET, BY REGION,
2022–2027 (USD MILLION) 118
8 EDISCOVERY MARKET, BY ORGANIZATION SIZE 119
8.1 INTRODUCTION 120
8.1.1 ORGANIZATION SIZE: EDISCOVERY MARKET DRIVERS 120
8.1.2 ORGANIZATION SIZE: COVID-19 IMPACT 120
FIGURE 43 LARGE ENTERPRISES TO BE THE LARGER ADOPTER OF EDISCOVERY DURING THE FORECAST PERIOD 120
TABLE 44 EDISCOVERY MARKET, BY ORGANIZATION SIZE, 2017–2021 (USD MILLION) 121
TABLE 45 EDISCOVERY MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION) 121
8.2 LARGE ENTERPRISES 121
TABLE 46 LARGE ENTERPRISES MARKET, BY REGION, 2017–2021 (USD MILLION) 122
TABLE 47 LARGE ENTERPRISES MARKET, BY REGION, 2022–2027 (USD MILLION) 122
8.3 SMALL & MEDIUM SIZED ENTERPRISES 122
TABLE 48 SMALL & MEDIUM-SIZED ENTERPRISES MARKET, BY REGION,
2017–2021 (USD MILLION) 123
TABLE 49 SMALL & MEDIUM-SIZED ENTERPRISES MARKET, BY REGION,
2022–2027 (USD MILLION) 123
9 EDISCOVERY MARKET, BY VERTICAL 124
9.1 INTRODUCTION 125
9.1.1 VERTICAL: EDISCOVERY MARKET DRIVERS 125
9.1.2 VERTICAL: COVID-19 IMPACT 125
FIGURE 44 BANKING, FINANCIAL SERVICES, AND INSURANCE VERTICAL TO BE THE LARGEST MARKET DURING THE FORECAST PERIOD 126
TABLE 50 EDISCOVERY MARKET, BY VERTICAL, 2017–2021 (USD MILLION) 126
TABLE 51 EDISCOVERY MARKET, BY VERTICAL, 2022–2027 (USD MILLION) 127
9.2 GOVERNMENT & PUBLIC SECTOR 127
TABLE 52 GOVERNMENT & PUBLIC SECTOR VERTICAL MARKET, BY REGION,
2017–2021 (USD MILLION) 128
TABLE 53 GOVERNMENT & PUBLIC SECTOR VERTICAL MARKET, BY REGION,
2022–2027 (USD MILLION) 128
9.3 LEGAL 128
TABLE 54 LEGAL VERTICAL MARKET, BY REGION, 2017–2021 (USD MILLION) 129
TABLE 55 LEGAL VERTICAL MARKET, BY REGION, 2022–2027 (USD MILLION) 129
9.4 BANKING, FINANCIAL SERVICES, AND INSURANCE 129
TABLE 56 BANKING, FINANCIAL SERVICES, AND INSURANCE VERTICAL MARKET,
BY REGION, 2017–2021 (USD MILLION) 130
TABLE 57 BANKING, FINANCIAL SERVICES, AND INSURANCE VERTICAL MARKET,
BY REGION, 2022–2027 (USD MILLION) 130
9.5 ENERGY & UTILITIES 130
TABLE 58 ENERGY & UTILITIES VERTICAL MARKET, BY REGION,
2017–2021 (USD MILLION) 131
TABLE 59 ENERGY & UTILITIES VERTICAL MARKET, BY REGION,
2022–2027 (USD MILLION) 131
9.6 HEALTHCARE & LIFE SCIENCES 131
TABLE 60 HEALTHCARE & LIFE SCIENCES VERTICAL MARKET, BY REGION,
2017–2021 (USD MILLION) 132
TABLE 61 HEALTHCARE & LIFE SCIENCES VERTICAL MARKET, BY REGION,
2022–2027 (USD MILLION) 132
9.7 RETAIL & CONSUMER GOODS 132
TABLE 62 RETAIL & CONSUMER GOODS VERTICAL MARKET, BY REGION,
2017–2021 (USD MILLION) 133
TABLE 63 RETAIL & CONSUMER GOODS VERTICAL MARKET, BY REGION,
2022–2027 (USD MILLION) 133
9.8 MANUFACTURING 133
TABLE 64 MANUFACTURING VERTICAL MARKET, BY REGION,
2017–2021 (USD MILLION) 134
TABLE 65 MANUFACTURING VERTICAL MARKET, BY REGION,
2022–2027 (USD MILLION) 134
9.9 IT & TELECOMMUNICATIONS 134
TABLE 66 IT & TELECOMMUNICATIONS VERTICAL MARKET, BY REGION,
2017–2021 (USD MILLION) 135
TABLE 67 IT & TELECOMMUNICATIONS VERTICAL MARKET, BY REGION,
2022–2027 (USD MILLION) 135
9.10 OTHER VERTICALS 135
TABLE 68 OTHER VERTICALS MARKET, BY REGION, 2017–2021 (USD MILLION) 136
TABLE 69 OTHER VERTICALS MARKET, BY REGION, 2022–2027 (USD MILLION) 136
10 EDISCOVERY MARKET, BY REGION 137
10.1 INTRODUCTION 138
FIGURE 45 NORTH AMERICA TO BE THE LARGEST MARKET DURING THE FORECAST PERIOD 138
TABLE 70 EDISCOVERY MARKET, BY REGION, 2017–2021 (USD MILLION) 138
TABLE 71 EDISCOVERY MARKET, BY REGION, 2022–2027 (USD MILLION) 139
10.2 NORTH AMERICA 139
10.2.1 NORTH AMERICA: EDISCOVERY MARKET DRIVERS 139
10.2.2 NORTH AMERICA: COVID-19 IMPACT 139
FIGURE 46 NORTH AMERICA: MARKET SNAPSHOT 140
TABLE 72 NORTH AMERICA: EDISCOVERY MARKET, BY COMPONENT,
2017–2021 (USD MILLION) 140
TABLE 73 NORTH AMERICA: EDISCOVERY MARKET, BY COMPONENT,
2022–2027 (USD MILLION) 141
TABLE 74 NORTH AMERICA: EDISCOVERY SOLUTIONS MARKET, BY TYPE,
2017–2021 (USD MILLION) 141
TABLE 75 NORTH AMERICA: EDISCOVERY SOLUTIONS MARKET, BY TYPE,
2022–2027 (USD MILLION) 141
TABLE 76 NORTH AMERICA: EDISCOVERY SERVICES MARKET, BY TYPE,
2017–2021 (USD MILLION) 141
TABLE 77 NORTH AMERICA: EDISCOVERY SERVICES MARKET, BY TYPE,
2022–2027 (USD MILLION) 142
TABLE 78 NORTH AMERICA: EDISCOVERY MARKET, BY DEPLOYMENT TYPE,
2017–2021 (USD MILLION) 142
TABLE 79 NORTH AMERICA: EDISCOVERY MARKET, BY DEPLOYMENT TYPE,
2022–2027 (USD MILLION) 142
TABLE 80 NORTH AMERICA: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2017–2021 (USD MILLION) 142
TABLE 81 NORTH AMERICA: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2022–2027 (USD MILLION) 143
TABLE 82 NORTH AMERICA: EDISCOVERY MARKET, BY VERTICAL,
2017–2021 (USD MILLION) 143
TABLE 83 NORTH AMERICA: EDISCOVERY MARKET, BY VERTICAL,
2022–2027 (USD MILLION) 143
TABLE 84 NORTH AMERICA: EDISCOVERY MARKET, BY COUNTRY,
2017–2021 (USD MILLION) 144
TABLE 85 NORTH AMERICA: EDISCOVERY MARKET, BY COUNTRY,
2022–2027 (USD MILLION) 144
10.2.3 US 144
TABLE 86 US: EDISCOVERY MARKET, BY COMPONENT, 2017–2021 (USD MILLION) 144
TABLE 87 US: EDISCOVERY MARKET, BY COMPONENT, 2022–2027 (USD MILLION) 145
TABLE 88 US: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2017–2021 (USD MILLION) 145
TABLE 89 US: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2022–2027 (USD MILLION) 145
10.2.4 CANADA 145
TABLE 90 CANADA: EDISCOVERY MARKET, BY COMPONENT,
2017–2021 (USD MILLION) 146
TABLE 91 CANADA: EDISCOVERY MARKET, BY COMPONENT,
2022–2027 (USD MILLION) 146
TABLE 92 CANADA: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2017–2021 (USD MILLION) 146
TABLE 93 CANADA: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2022–2027 (USD MILLION) 146
10.3 EUROPE 147
10.3.1 EUROPE: EDISCOVERY MARKET DRIVERS 147
10.3.2 EUROPE: COVID-19 IMPACT 147
TABLE 94 EUROPE: EDISCOVERY MARKET, BY COMPONENT,
2017–2021 (USD MILLION) 148
TABLE 95 EUROPE: EDISCOVERY MARKET, BY COMPONENT,
2022–2027 (USD MILLION) 148
TABLE 96 EUROPE: EDISCOVERY SOLUTIONS MARKET, BY TYPE,
2017–2021 (USD MILLION) 148
TABLE 97 EUROPE: EDISCOVERY SOLUTIONS MARKET, BY TYPE,
2022–2027 (USD MILLION) 148
TABLE 98 EUROPE: EDISCOVERY SERVICES MARKET, BY TYPE,
2017–2021 (USD MILLION) 149
TABLE 99 EUROPE: EDISCOVERY SERVICES MARKET, BY TYPE,
2022–2027 (USD MILLION) 149
TABLE 100 EUROPE: EDISCOVERY MARKET, BY DEPLOYMENT TYPE,
2017–2021 (USD MILLION) 149
TABLE 101 EUROPE: EDISCOVERY MARKET, BY DEPLOYMENT TYPE,
2022–2027 (USD MILLION) 149
TABLE 102 EUROPE: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2017–2021 (USD MILLION) 150
TABLE 103 EUROPE: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2022–2027 (USD MILLION) 150
TABLE 104 EUROPE: EDISCOVERY MARKET, BY VERTICAL, 2017–2021 (USD MILLION) 150
TABLE 105 EUROPE: EDISCOVERY MARKET, BY VERTICAL, 2022–2027 (USD MILLION) 151
TABLE 106 EUROPE: EDISCOVERY MARKET, BY COUNTRY, 2017–2021 (USD MILLION) 151
TABLE 107 EUROPE: EDISCOVERY MARKET, BY COUNTRY, 2022–2027 (USD MILLION) 151
10.3.3 UK 152
TABLE 108 UK: EDISCOVERY MARKET, BY COMPONENT, 2017–2021 (USD MILLION) 152
TABLE 109 UK: EDISCOVERY MARKET, BY COMPONENT, 2022–2027 (USD MILLION) 152
TABLE 110 UK: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2017–2021 (USD MILLION) 152
TABLE 111 UK: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2022–2027 (USD MILLION) 153
10.3.4 GERMANY 153
TABLE 112 GERMANY: EDISCOVERY MARKET, BY COMPONENT,
2017–2021 (USD MILLION) 153
TABLE 113 GERMANY: EDISCOVERY MARKET, BY COMPONENT,
2022–2027 (USD MILLION) 153
TABLE 114 GERMANY: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2017–2021 (USD MILLION) 154
TABLE 115 GERMANY: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2022–2027 (USD MILLION) 154
10.3.5 FRANCE 154
TABLE 116 FRANCE: EDISCOVERY MARKET, BY COMPONENT,
2017–2021 (USD MILLION) 154
TABLE 117 FRANCE: EDISCOVERY MARKET, BY COMPONENT,
2022–2027 (USD MILLION) 155
TABLE 118 FRANCE: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2017–2021 (USD MILLION) 155
TABLE 119 FRANCE: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2022–2027 (USD MILLION) 155
10.3.6 REST OF EUROPE 155
TABLE 120 REST OF EUROPE: EDISCOVERY MARKET, BY COMPONENT,
2017–2021 (USD MILLION) 156
TABLE 121 REST OF EUROPE: EDISCOVERY MARKET, BY COMPONENT,
2022–2027 (USD MILLION) 156
TABLE 122 REST OF EUROPE: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2017–2021 (USD MILLION) 156
TABLE 123 REST OF EUROPE: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2022–2027 (USD MILLION) 156
10.4 ASIA PACIFIC 157
10.4.1 ASIA PACIFIC: EDISCOVERY MARKET DRIVERS 157
10.4.2 ASIA PACIFIC: COVID-19 IMPACT 157
FIGURE 47 ASIA PACIFIC: MARKET SNAPSHOT 158
TABLE 124 ASIA PACIFIC: EDISCOVERY MARKET, BY COMPONENT,
2017–2021 (USD MILLION) 158
TABLE 125 ASIA PACIFIC: EDISCOVERY MARKET, BY COMPONENT,
2022–2027 (USD MILLION) 159
TABLE 126 ASIA PACIFIC: EDISCOVERY SOLUTIONS MARKET, BY TYPE,
2017–2021 (USD MILLION) 159
TABLE 127 ASIA PACIFIC: EDISCOVERY SOLUTIONS MARKET, BY TYPE,
2022–2027 (USD MILLION) 159
TABLE 128 ASIA PACIFIC: EDISCOVERY SERVICES MARKET, BY TYPE,
2017–2021 (USD MILLION) 159
TABLE 129 ASIA PACIFIC: EDISCOVERY SERVICES MARKET, BY TYPE,
2022–2027 (USD MILLION) 160
TABLE 130 ASIA PACIFIC: EDISCOVERY MARKET, BY DEPLOYMENT TYPE,
2017–2021 (USD MILLION) 160
TABLE 131 ASIA PACIFIC: EDISCOVERY MARKET, BY DEPLOYMENT TYPE,
2022–2027 (USD MILLION) 160
TABLE 132 ASIA PACIFIC: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2017–2021 (USD MILLION) 160
TABLE 133 ASIA PACIFIC: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2022–2027 (USD MILLION) 161
TABLE 134 ASIA PACIFIC: EDISCOVERY MARKET, BY VERTICAL,
2017–2021 (USD MILLION) 161
TABLE 135 ASIA PACIFIC: EDISCOVERY MARKET, BY VERTICAL,
2022–2027 (USD MILLION) 161
TABLE 136 ASIA PACIFIC: EDISCOVERY MARKET, BY COUNTRY/REGION,
2017–2021 (USD MILLION) 162
TABLE 137 ASIA PACIFIC: EDISCOVERY MARKET, BY COUNTRY/REGION,
2022–2027 (USD MILLION) 162
10.4.3 CHINA 162
TABLE 138 CHINA: EDISCOVERY MARKET, BY COMPONENT, 2017–2021 (USD MILLION) 163
TABLE 139 CHINA: EDISCOVERY MARKET, BY COMPONENT, 2022–2027 (USD MILLION) 163
TABLE 140 CHINA: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2017–2021 (USD MILLION) 163
TABLE 141 CHINA: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2022–2027 (USD MILLION) 163
10.4.4 JAPAN 164
TABLE 142 JAPAN: EDISCOVERY MARKET, BY COMPONENT, 2017–2021 (USD MILLION) 164
TABLE 143 JAPAN: EDISCOVERY MARKET, BY COMPONENT, 2022–2027 (USD MILLION) 164
TABLE 144 JAPAN: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2017–2021 (USD MILLION) 164
TABLE 145 JAPAN: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2022–2027 (USD MILLION) 165
10.4.5 AUSTRALIA & NEW ZEALAND 165
TABLE 146 AUSTRALIA & NEW ZEALAND: EDISCOVERY MARKET, BY COMPONENT,
2017–2021 (USD MILLION) 165
TABLE 147 AUSTRALIA & NEW ZEALAND: EDISCOVERY MARKET, BY COMPONENT,
2022–2027 (USD MILLION) 166
TABLE 148 AUSTRALIA & NEW ZEALAND: EDISCOVERY MARKET, BY ORGANIZATION SIZE, 2017–2021 (USD MILLION) 166
TABLE 149 AUSTRALIA & NEW ZEALAND: EDISCOVERY MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION) 166
10.4.6 REST OF ASIA PACIFIC 166
TABLE 150 REST OF ASIA PACIFIC: EDISCOVERY MARKET, BY COMPONENT,
2017–2021 (USD MILLION) 167
TABLE 151 REST OF ASIA PACIFIC: EDISCOVERY MARKET, BY COMPONENT,
2022–2027 (USD MILLION) 167
TABLE 152 REST OF ASIA PACIFIC: EDISCOVERY MARKET, BY ORGANIZATION SIZE, 2017–2021 (USD MILLION) 167
TABLE 153 REST OF ASIA PACIFIC: EDISCOVERY MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION) 167
10.5 MIDDLE EAST & AFRICA 168
10.5.1 MIDDLE EAST & AFRICA: EDISCOVERY MARKET DRIVERS 168
10.5.2 MIDDLE EAST & AFRICA: COVID-19 IMPACT 168
TABLE 154 MIDDLE EAST & AFRICA: EDISCOVERY MARKET, BY COMPONENT,
2017–2021 (USD MILLION) 168
TABLE 155 MIDDLE EAST & AFRICA: EDISCOVERY MARKET, BY COMPONENT,
2022–2027 (USD MILLION) 169
TABLE 156 MIDDLE EAST & AFRICA: EDISCOVERY SOLUTIONS MARKET, BY TYPE,
2017–2021 (USD MILLION) 169
TABLE 157 MIDDLE EAST & AFRICA: EDISCOVERY SOLUTIONS MARKET, BY TYPE,
2022–2027 (USD MILLION) 169
TABLE 158 MIDDLE EAST & AFRICA: EDISCOVERY SERVICES MARKET, BY TYPE,
2017–2021 (USD MILLION) 169
TABLE 159 MIDDLE EAST & AFRICA: EDISCOVERY SERVICES MARKET, BY TYPE,
2022–2027 (USD MILLION) 170
TABLE 160 MIDDLE EAST & AFRICA: EDISCOVERY MARKET, BY DEPLOYMENT TYPE, 2017–2021 (USD MILLION) 170
TABLE 161 MIDDLE EAST & AFRICA: EDISCOVERY MARKET, BY DEPLOYMENT TYPE, 2022–2027 (USD MILLION) 170
TABLE 162 MIDDLE EAST & AFRICA: EDISCOVERY MARKET, BY ORGANIZATION SIZE, 2017–2021 (USD MILLION) 170
TABLE 163 MIDDLE EAST & AFRICA: EDISCOVERY MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION) 171
TABLE 164 MIDDLE EAST & AFRICA: EDISCOVERY MARKET, BY VERTICAL,
2017–2021 (USD MILLION) 171
TABLE 165 MIDDLE EAST & AFRICA: EDISCOVERY MARKET, BY VERTICAL,
2022–2027 (USD MILLION) 172
TABLE 166 MIDDLE EAST & AFRICA: EDISCOVERY MARKET, BY COUNTRY,
2017–2021 (USD MILLION) 172
TABLE 167 MIDDLE EAST & AFRICA: EDISCOVERY MARKET, BY COUNTRY,
2022–2027 (USD MILLION) 172
10.5.3 KINGDOM OF SAUDI ARABIA 173
TABLE 168 KINGDOM OF SAUDI ARABIA: EDISCOVERY MARKET, BY COMPONENT,
2017–2021 (USD MILLION) 173
TABLE 169 KINGDOM OF SAUDI ARABIA: EDISCOVERY MARKET, BY COMPONENT,
2022–2027 (USD MILLION) 173
TABLE 170 KINGDOM OF SAUDI ARABIA: EDISCOVERY MARKET, BY ORGANIZATION SIZE, 2017–2021 (USD MILLION) 174
TABLE 171 KINGDOM OF SAUDI ARABIA: EDISCOVERY MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION) 174
10.5.4 UNITED ARAB EMIRATES 174
TABLE 172 UNITED ARAB EMIRATES: EDISCOVERY MARKET, BY COMPONENT,
2017–2021 (USD MILLION) 175
TABLE 173 UNITED ARAB EMIRATES: EDISCOVERY MARKET, BY COMPONENT,
2022–2027 (USD MILLION) 175
TABLE 174 UNITED ARAB EMIRATES: EDISCOVERY MARKET, BY ORGANIZATION SIZE, 2017–2021 (USD MILLION) 175
TABLE 175 UNITED ARAB EMIRATES: EDISCOVERY MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION) 175
10.5.5 SOUTH AFRICA 176
TABLE 176 SOUTH AFRICA: EDISCOVERY MARKET, BY COMPONENT,
2017–2021 (USD MILLION) 176
TABLE 177 SOUTH AFRICA: EDISCOVERY MARKET, BY COMPONENT,
2022–2027 (USD MILLION) 176
TABLE 178 SOUTH AFRICA: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2017–2021 (USD MILLION) 176
TABLE 179 SOUTH AFRICA: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2022–2027 (USD MILLION) 177
10.5.6 REST OF THE MIDDLE EAST & AFRICA 177
TABLE 180 REST OF THE MIDDLE EAST & AFRICA: EDISCOVERY MARKET,
BY COMPONENT, 2017–2021 (USD MILLION) 177
TABLE 181 REST OF THE MIDDLE EAST & AFRICA: EDISCOVERY MARKET,
BY COMPONENT, 2022–2027 (USD MILLION) 177
TABLE 182 REST OF THE MIDDLE EAST & AFRICA: EDISCOVERY MARKET,
BY ORGANIZATION SIZE, 2017–2021 (USD MILLION) 178
TABLE 183 REST OF THE MIDDLE EAST & AFRICA: EDISCOVERY MARKET,
BY ORGANIZATION SIZE, 2022–2027 (USD MILLION) 178
10.6 LATIN AMERICA 178
10.6.1 LATIN AMERICA: EDISCOVERY MARKET DRIVERS 179
10.6.2 LATIN AMERICA: COVID-19 IMPACT 179
TABLE 184 LATIN AMERICA: EDISCOVERY MARKET, BY COMPONENT,
2017–2021 (USD MILLION) 179
TABLE 185 LATIN AMERICA: EDISCOVERY MARKET, BY COMPONENT,
2022–2027 (USD MILLION) 179
TABLE 186 LATIN AMERICA: EDISCOVERY SOLUTIONS MARKET, BY TYPE,
2017–2021 (USD MILLION) 179
TABLE 187 LATIN AMERICA: EDISCOVERY SOLUTIONS MARKET, BY TYPE,
2022–2027 (USD MILLION) 180
TABLE 188 LATIN AMERICA: EDISCOVERY SERVICES MARKET, BY TYPE,
2017–2021 (USD MILLION) 180
TABLE 189 LATIN AMERICA: EDISCOVERY SERVICES MARKET, BY TYPE,
2022–2027 (USD MILLION) 180
TABLE 190 LATIN AMERICA: EDISCOVERY MARKET, BY DEPLOYMENT TYPE,
2017–2021 (USD MILLION) 180
TABLE 191 LATIN AMERICA: EDISCOVERY MARKET, BY DEPLOYMENT TYPE,
2022–2027 (USD MILLION) 181
TABLE 192 LATIN AMERICA: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2017–2021 (USD MILLION) 181
TABLE 193 LATIN AMERICA: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2022–2027 (USD MILLION) 181
TABLE 194 LATIN AMERICA: EDISCOVERY MARKET, BY VERTICAL,
2017–2021 (USD MILLION) 182
TABLE 195 LATIN AMERICA: EDISCOVERY MARKET, BY VERTICAL,
2022–2027 (USD MILLION) 182
TABLE 196 LATIN AMERICA: EDISCOVERY MARKET, BY COUNTRY,
2017–2021 (USD MILLION) 182
TABLE 197 LATIN AMERICA: EDISCOVERY MARKET, BY COUNTRY,
2022–2027 (USD MILLION) 183
10.6.3 BRAZIL 183
TABLE 198 BRAZIL: EDISCOVERY MARKET, BY COMPONENT, 2017–2021 (USD MILLION) 183
TABLE 199 BRAZIL: EDISCOVERY MARKET, BY COMPONENT, 2022–2027 (USD MILLION) 183
TABLE 200 BRAZIL: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2017–2021 (USD MILLION) 184
TABLE 201 BRAZIL: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2022–2027 (USD MILLION) 184
10.6.4 MEXICO 184
TABLE 202 MEXICO: EDISCOVERY MARKET, BY COMPONENT,
2017–2021 (USD MILLION) 185
TABLE 203 MEXICO: EDISCOVERY MARKET, BY COMPONENT,
2022–2027 (USD MILLION) 185
TABLE 204 MEXICO: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2017–2021 (USD MILLION) 185
TABLE 205 MEXICO: EDISCOVERY MARKET, BY ORGANIZATION SIZE,
2022–2027 (USD MILLION) 185
10.6.5 REST OF LATIN AMERICA 186
TABLE 206 REST OF LATIN AMERICA: EDISCOVERY MARKET, BY COMPONENT,
2017–2021 (USD MILLION) 186
TABLE 207 REST OF LATIN AMERICA: EDISCOVERY MARKET, BY COMPONENT,
2022–2027 (USD MILLION) 186
TABLE 208 REST OF LATIN AMERICA: EDISCOVERY MARKET, BY ORGANIZATION SIZE, 2017–2021 (USD MILLION) 187
TABLE 209 REST OF LATIN AMERICA: EDISCOVERY MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION) 187
11 COMPETITIVE LANDSCAPE 188
11.1 INTRODUCTION 188
FIGURE 48 MARKET EVALUATION FRAMEWORK 188
11.2 KEY PLAYER STRATEGIES/RIGHT TO WIN 189
TABLE 210 OVERVIEW OF STRATEGIES ADOPTED BY KEY EDISCOVERY SOFTWARE VENDORS 189
11.3 MARKET RANKING 190
FIGURE 49 MARKET RANKING, 2021–2022 190
11.4 MARKET SHARE OF TOP VENDORS 190
TABLE 211 EDISCOVERY: DEGREE OF COMPETITION 190
FIGURE 50 EDISCOVERY MARKET: VENDOR SHARE ANALYSIS 191
11.5 HISTORICAL REVENUE ANALYSIS OF TOP VENDORS 192
FIGURE 51 HISTORICAL REVENUE ANALYSIS, 2017–2021 (USD MILLION) 192
11.6 COMPANY EVALUATION QUADRANT 193
FIGURE 52 KEY COMPANY EVALUATION MATRIX: CRITERIA WEIGHTAGE 193
11.6.1 STARS 194
11.6.2 EMERGING LEADERS 194
11.6.3 PERVASIVE PLAYERS 194
11.6.4 PARTICIPANTS 194
FIGURE 53 EDISCOVERY MARKET: KEY PLAYER EVALUATION QUADRANT 195
TABLE 212 COMPANY VERTICAL FOOTPRINT 196
TABLE 213 COMPANY REGION FOOTPRINT 197
TABLE 214 COMPANY FOOTPRINT 197
11.7 STARTUP/SME EVALUATION QUADRANT 198
FIGURE 54 STARTUP/SME EVALUATION MATRIX: CRITERIA WEIGHTAGE 198
11.7.1 RESPONSIVE VENDORS 199
11.7.2 PROGRESSIVE VENDORS 199
11.7.3 DYNAMIC VENDORS 199
11.7.4 STARTING BLOCKS 199
FIGURE 55 EDISCOVERY MARKET: STARTUP EVALUATION MATRIX 200
TABLE 215 STARTUP: COMPANY VERTICAL FOOTPRINT 201
TABLE 216 STARTUP: COMPANY REGION FOOTPRINT 201
TABLE 217 STARTUP: COMPANY FOOTPRINT 202
11.7.5 COMPETITIVE BENCHMARKING 202
TABLE 218 EDISCOVERY MARKET: DETAILED LIST OF KEY STARTUP/SMES 202
11.8 COMPETITIVE SCENARIO 203
TABLE 219 EDISCOVERY MARKET: NEW LAUNCHES, 2019–2022 203
TABLE 220 EDISCOVERY MARKET: DEALS, 2019–2022 205
TABLE 221 EDISCOVERY MARKET: OTHERS, 2019–2021 207
12 COMPANY PROFILES 208
12.1 INTRODUCTION 208
12.2 KEY PLAYERS 208
(Business Overview, Products/Services/Solutions Offered, MnM View, Key Strengths and Right to Win, Strategic Choices Made, Weaknesses and Competitive Threats, Recent Developments)*
12.2.1 MICROSOFT 208
TABLE 222 MICROSOFT: BUSINESS OVERVIEW 208
FIGURE 56 MICROSOFT: COMPANY SNAPSHOT 209
TABLE 223 MICROSOFT: SOLUTION/SERVICE/PLATFORM OFFERED 209
TABLE 224 MICROSOFT: PRODUCT LAUNCHES 210
12.2.2 IBM 211
TABLE 225 IBM: BUSINESS OVERVIEW 211
FIGURE 57 IBM: COMPANY SNAPSHOT 212
TABLE 226 IBM: SOLUTION/SERVICE/PLATFORM OFFERED 212
TABLE 227 IBM: PRODUCT LAUNCHES 213
TABLE 228 IBM: DEALS 213
12.2.3 DISCO 214
TABLE 229 DISCO: BUSINESS OVERVIEW 214
FIGURE 58 DISCO: COMPANY SNAPSHOT 214
TABLE 230 DISCO: SOLUTION/SERVICE/PLATFORM OFFERED 215
TABLE 231 DISCO: PRODUCT LAUNCHES 215
TABLE 232 DISCO: DEALS 216
12.2.4 KLDISCOVERY 218
TABLE 233 KLDISCOVERY: BUSINESS OVERVIEW 218
FIGURE 59 KLDISCOVERY: COMPANY SNAPSHOT 218
TABLE 234 KLDISCOVERY: SOLUTION/SERVICE/PLATFORM OFFERED 219
TABLE 235 KLDISCOVERY: PRODUCT LAUNCHES 219
TABLE 236 KLDISCOVERY: DEALS 220
TABLE 237 KLDISCOVERY: OTHERS 220
12.2.5 NUIX 222
TABLE 238 NUIX: BUSINESS OVERVIEW 222
FIGURE 60 NUIX: COMPANY SNAPSHOT 223
TABLE 239 NUIX: SOLUTION/SERVICE/PLATFORM OFFERED 223
TABLE 240 NUIX: DEALS 224
12.2.6 RELATIVITY 226
TABLE 241 RELATIVITY: BUSINESS OVERVIEW 226
TABLE 242 RELATIVITY: SOLUTION/SERVICE/PLATFORM OFFERED 226
TABLE 243 RELATIVITY: PRODUCT LAUNCHES 226
TABLE 244 RELATIVITY: DEALS 227
TABLE 245 RELATIVITY: OTHERS 227
12.2.7 LOGIKCULL 228
TABLE 246 LOGIKCULL: BUSINESS OVERVIEW 228
TABLE 247 LOGIKCULL: SOLUTION/SERVICE/PLATFORM OFFERED 228
12.2.8 ZYLAB 229
TABLE 248 ZYLAB: BUSINESS OVERVIEW 229
TABLE 249 ZYLAB: SOLUTION/SERVICE/PLATFORM OFFERED 229
TABLE 250 ZYLAB: PRODUCT LAUNCHES 230
TABLE 251 ZYLAB: DEALS 230
12.2.9 DELOITTE 231
TABLE 252 DELOITTE: BUSINESS OVERVIEW 231
TABLE 253 DELOITTE: SOLUTION/SERVICE/PLATFORM OFFERED 231
TABLE 254 DELOITTE: PRODUCT LAUNCHES 232
12.2.10 CASEPOINT 233
TABLE 255 CASEPOINT: BUSINESS OVERVIEW 233
TABLE 256 CASEPOINT: SOLUTION/SERVICE/PLATFORM OFFERED 233
TABLE 257 CASEPOINT: DEALS 233
TABLE 258 CASEPOINT: OTHERS 234
*Business Overview, Products/Services/Solutions Offered, MnM View, Key Strengths and Right to Win, Strategic Choices Made, Weaknesses and Competitive Threats, Recent Developments might not be captured in case of unlisted companies.
12.2.11 EXTERRO 235
12.2.12 KNOVOS 235
12.2.13 NEXTPOINT 236
12.2.14 OPENTEXT 236
12.2.15 EVERLAW 237
12.2.16 EPIQ 237
12.2.17 CONSILIO 238
12.3 STARTUP/SME PLAYERS 239
12.3.1 IPRO 239
12.3.2 SERVIENT 239
12.3.3 ZAPPROVED 240
12.3.4 REVEAL 240
12.3.5 CLOUDNINE 241
12.3.6 LIGHTHOUSE 242
12.3.7 ONE DISCOVERY 242
12.3.8 ONNA 243
12.3.9 TEXIFTER 243
12.3.10 EVICHAT 244

　

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