Summary

The consumer identity and access management (IAM) market has shown significant growth, driven by the need for robust security and improved user experiences in a digital age.The Consumer Identity and Access Management (CIAM) market is witnessing substantial growth, with its value projected to reach $11.7 billion by 2024 and $38.8 billion by 2031. IAM systems are crucial for providing authentication services and managing consumer identities. They store detailed customer information and help businesses ensure a secure, unified experience. These systems are widely used to secure customer registration, maintain profile databases, and manage authentication across various services.

Several factors are propelling the growth of the consumer IAM market. The increasing security requirements due to rising cyber threats and the growing digitization of businesses worldwide are key drivers. The widespread adoption of digital technologies and the need for enhanced customer data protection contribute to the market's expansion. These factors are creating opportunities for the development and implementation of advanced IAM solutions.

Regional Market Insights

In North America, the market holds a substantial share, benefiting from advanced technological infrastructure and a high rate of digital adoption. North America's leadership in the IAM market is expected to continue due to its technological advancements and the growing need for secure consumer data management.

Europe also has a significant market presence, with considerable demand for IAM solutions. The region’s focus on data privacy and security regulations further boosts the market. Germany, in particular, stands out due to its large industrial sector and technological advancements. The country’s robust industrialization, particularly in manufacturing and financial services, drives demand for IAM solutions.

Market Drivers and Trends

The growing adoption of IAM solutions across various industry verticals is a major factor influencing market growth. Companies such as Microsoft, Salesforce, and Broadcom are leading the market by offering comprehensive security and identity management solutions.

Recent partnerships and collaborations highlight the market's dynamic nature. For example, BIO-key International's partnership with Progreso Networks & Security aims to provide versatile authentication solutions in Southeast Asia. Similarly, ConnectWise's collaboration with Evo Security is set to offer a consolidated IAM platform, enhancing security and compliance for service providers.

Emerging Markets

India is rapidly becoming a prominent market for IAM solutions. The country's technological advancements, increased investment in AI and cloud computing, and high adoption of 5G services contribute to its growth. The rising awareness and spending in these areas make India a key player in the IAM market.

China is also experiencing significant growth, thanks to its large consumer industries and the increasing use of database management solutions across various sectors, including healthcare and marketing. This growth is reflected in the market’s expansion rate in the region.

Segment Analysis

The CIAM (Consumer Identity and Access Management) software segment holds the largest market share, driven by the increasing demand for seamless, omni-channel customer experiences. The need for mobile support and personalized identity solutions contributes to the dominance of this segment.

Cloud deployment of IAM solutions is growing at a rapid pace due to its cost-effectiveness and efficiency compared to on-premise solutions. The cloud-based approach allows enterprises to implement solutions more flexibly and economically.

In terms of verticals, the finance and insurance sector represents a significant portion of the IAM market. The rise in online payment systems and e-banking solutions, coupled with growing cybersecurity challenges, creates a robust demand for IAM systems in this sector.

Competitive Analysis

The IAM market is characterized by a rising trend towards e-commerce, increased cyber theft risks, and the need for personalized consumer experiences. The growing adoption of IoT and big data analytics further accelerates market growth. Major players in the IAM space are actively expanding their offerings through strategic partnerships and acquisitions.

Recent developments include Daon and ForgeRock’s reinforced partnership, which integrates Daon’s IdentityX platform with ForgeRock’s IAM solutions. This collaboration enhances multi-factor authentication capabilities for consumers. Additionally, Thales Group's acquisition of OneWelcome aims to strengthen its identity services portfolio, reflecting the competitive nature of the market.

Key Players

The consumer IAM market features several prominent companies:

• IBM Corporation

• Microsoft Corporation

• SAP SE (Gigya Inc.)

• Ping Identity

• Okta Inc.

• Forgerock Inc.

• Janrain Inc.

• Loginradius Inc.

• Iwelcome B.V.

• Globalsign

• Trusona

• Acuant Inc.

Market Segmentation

The consumer IAM market can be segmented by various factors:

• By Component:

o CIAM Software Solutions:

§ Advanced Authentication

§ Profile Management

§ Credentials Management & Profiling

o CIAM Services:

§ Professional Services

§ Managed Services

• By Deployment:

o On-premise

o Software-as-a-Service (SaaS)

• By Vertical:

o Finance & Insurance

o Public Administration

o Healthcare & Social Assistance

o Education Services

o Telecommunications Information

o Media and Entertainment

o Others

• By Region:

o North America

o Latin America

o Europe

o East Asia

o South Asia Pacific

o Middle East and Africa

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Table of Contents

1. Executive Summary
1.1. Global Consumer Identity and Access Management Market Snapshot
1.2. Future Projections
1.3. Key Market Trends
1.4. Regional Snapshot, by Value, 2024
1.5. Analyst Recommendations
2. Market Overview
2.1. Market Definitions and Segmentations
2.2. Market Dynamics
2.2.1. Drivers
2.2.2. Restraints
2.2.3. Market Opportunities
2.3. Value Chain Analysis
2.4. Porter’s Five Forces Analysis
2.5. COVID-19 Impact Analysis
2.5.1. Supply
2.5.2. Demand
2.6. PESTLE Analysis
3. Global Consumer Identity and Access Management Market Outlook, 2019 - 2031
3.1. Global Consumer Identity and Access Management Market Outlook, by Component, Value (US$ Bn), 2019 - 2031
3.1.1. Key Highlights
3.1.1.1. CIAM Software Solutions
3.1.1.2. Advanced Authentication
3.1.1.3. Profile Management
3.1.1.4. Credentials Management & Profiling
3.1.1.5. CIAM Services
3.1.1.6. Professional Services
3.1.1.7. Managed Services
3.2. Global Consumer Identity and Access Management Market Outlook, by Deployment, Value (US$ Bn), 2019 - 2031
3.2.1. Key Highlights
3.2.1.1. On-premise
3.2.1.2. Software-as-a-Service (SaaS)
3.3. Global Consumer Identity and Access Management Market Outlook, by Vertical, Value (US$ Bn), 2019 - 2031
3.3.1. Key Highlights
3.3.1.1. Finance & Insurance
3.3.1.2. Public Administration
3.3.1.3. Healthcare & Social Assistance
3.3.1.4. Education Services
3.3.1.5. Telecommunications Information
3.3.1.6. Media and Entertainment
3.3.1.7. Others
3.4. Global Consumer Identity and Access Management Market Outlook, by Region, Value (US$ Bn), 2019 - 2031
3.4.1. Key Highlights
3.4.1.1. North America
3.4.1.2. Europe
3.4.1.3. Asia Pacific
3.4.1.4. Latin America
3.4.1.5. Middle East & Africa
4. North America Consumer Identity and Access Management Market Outlook, 2019 - 2031
4.1. North America Consumer Identity and Access Management Market Outlook, by Component, Value (US$ Bn), 2019 - 2031
4.1.1. Key Highlights
4.1.1.1. CIAM Software Solutions
4.1.1.2. Advanced Authentication
4.1.1.3. Profile Management
4.1.1.4. Credentials Management & Profiling
4.1.1.5. CIAM Services
4.1.1.6. Professional Services
4.1.1.7. Managed Services
4.2. North America Consumer Identity and Access Management Market Outlook, by Deployment, Value (US$ Bn), 2019 - 2031
4.2.1. Key Highlights
4.2.1.1. On-premise
4.2.1.2. Software-as-a-Service (SaaS)
4.3. North America Consumer Identity and Access Management Market Outlook, by Vertical, Value (US$ Bn), 2019 - 2031
4.3.1. Key Highlights
4.3.1.1. Finance & Insurance
4.3.1.2. Public Administration
4.3.1.3. Healthcare & Social Assistance
4.3.1.4. Education Services
4.3.1.5. Telecommunications Information
4.3.1.6. Media and Entertainment
4.3.1.7. Others
4.3.2. BPS Analysis/Market Attractiveness Analysis
4.4. North America Consumer Identity and Access Management Market Outlook, by Country, Value (US$ Bn), 2019 - 2031
4.4.1. Key Highlights
4.4.1.1. U.S. Consumer Identity and Access Management Market by Component, Value (US$ Bn), 2019 - 2031
4.4.1.2. U.S. Consumer Identity and Access Management Market by Deployment, Value (US$ Bn), 2019 - 2031
4.4.1.3. U.S. Consumer Identity and Access Management Market by Vertical, Value (US$ Bn), 2019 - 2031
4.4.1.4. Canada Consumer Identity and Access Management Market by Component, Value (US$ Bn), 2019 - 2031
4.4.1.5. Canada Consumer Identity and Access Management Market by Deployment, Value (US$ Bn), 2019 - 2031
4.4.1.6. Canada Consumer Identity and Access Management Market by Vertical, Value (US$ Bn), 2019 - 2031
4.4.2. BPS Analysis/Market Attractiveness Analysis
5. Europe Consumer Identity and Access Management Market Outlook, 2019 - 2031
5.1. Europe Consumer Identity and Access Management Market Outlook, by Component, Value (US$ Bn), 2019 - 2031
5.1.1. Key Highlights
5.1.1.1. CIAM Software Solutions
5.1.1.2. Advanced Authentication
5.1.1.3. Profile Management
5.1.1.4. Credentials Management & Profiling
5.1.1.5. CIAM Services
5.1.1.6. Professional Services
5.1.1.7. Managed Services
5.2. Europe Consumer Identity and Access Management Market Outlook, by Deployment, Value (US$ Bn), 2019 - 2031
5.2.1. Key Highlights
5.2.1.1. On-premise
5.2.1.2. Software-as-a-Service (SaaS)
5.3. Europe Consumer Identity and Access Management Market Outlook, by Vertical, Value (US$ Bn), 2019 - 2031
5.3.1. Key Highlights
5.3.1.1. Finance & Insurance
5.3.1.2. Public Administration
5.3.1.3. Healthcare & Social Assistance
5.3.1.4. Education Services
5.3.1.5. Telecommunications Information
5.3.1.6. Media and Entertainment
5.3.1.7. Others
5.3.2. BPS Analysis/Market Attractiveness Analysis
5.4. Europe Consumer Identity and Access Management Market Outlook, by Country, Value (US$ Bn), 2019 - 2031
5.4.1. Key Highlights
5.4.1.1. Germany Consumer Identity and Access Management Market by Component, Value (US$ Bn), 2019 - 2031
5.4.1.2. Germany Consumer Identity and Access Management Market by Deployment, Value (US$ Bn), 2019 - 2031
5.4.1.3. Germany Consumer Identity and Access Management Market by Vertical, Value (US$ Bn), 2019 - 2031
5.4.1.4. U.K. Consumer Identity and Access Management Market by Component, Value (US$ Bn), 2019 - 2031
5.4.1.5. U.K. Consumer Identity and Access Management Market by Deployment, Value (US$ Bn), 2019 - 2031
5.4.1.6. U.K. Consumer Identity and Access Management Market by Vertical, Value (US$ Bn), 2019 - 2031
5.4.1.7. France Consumer Identity and Access Management Market by Component, Value (US$ Bn), 2019 - 2031
5.4.1.8. France Consumer Identity and Access Management Market by Deployment, Value (US$ Bn), 2019 - 2031
5.4.1.9. France Consumer Identity and Access Management Market by Vertical, Value (US$ Bn), 2019 - 2031
5.4.1.10. Italy Consumer Identity and Access Management Market by Component, Value (US$ Bn), 2019 - 2031
5.4.1.11. Italy Consumer Identity and Access Management Market by Deployment, Value (US$ Bn), 2019 - 2031
5.4.1.12. Italy Consumer Identity and Access Management Market by Vertical, Value (US$ Bn), 2019 - 2031
5.4.1.13. Turkey Consumer Identity and Access Management Market by Component, Value (US$ Bn), 2019 - 2031
5.4.1.14. Turkey Consumer Identity and Access Management Market by Deployment, Value (US$ Bn), 2019 - 2031
5.4.1.15. Turkey Consumer Identity and Access Management Market by Vertical, Value (US$ Bn), 2019 - 2031
5.4.1.16. Russia Consumer Identity and Access Management Market by Component, Value (US$ Bn), 2019 - 2031
5.4.1.17. Russia Consumer Identity and Access Management Market by Deployment, Value (US$ Bn), 2019 - 2031
5.4.1.18. Russia Consumer Identity and Access Management Market by Vertical, Value (US$ Bn), 2019 - 2031
5.4.1.19. Rest of Europe Consumer Identity and Access Management Market by Component, Value (US$ Bn), 2019 - 2031
5.4.1.20. Rest of Europe Consumer Identity and Access Management Market by Deployment, Value (US$ Bn), 2019 - 2031
5.4.1.21. Rest of Europe Consumer Identity and Access Management Market by Vertical, Value (US$ Bn), 2019 - 2031
5.4.2. BPS Analysis/Market Attractiveness Analysis
6. Asia Pacific Consumer Identity and Access Management Market Outlook, 2019 - 2031
6.1. Asia Pacific Consumer Identity and Access Management Market Outlook, by Component, Value (US$ Bn), 2019 - 2031
6.1.1. Key Highlights
6.1.1.1. CIAM Software Solutions
6.1.1.2. Advanced Authentication
6.1.1.3. Profile Management
6.1.1.4. Credentials Management & Profiling
6.1.1.5. CIAM Services
6.1.1.6. Professional Services
6.1.1.7. Managed Services
6.2. Asia Pacific Consumer Identity and Access Management Market Outlook, by Deployment, Value (US$ Bn), 2019 - 2031
6.2.1. Key Highlights
6.2.1.1. On-premise
6.2.1.2. Software-as-a-Service (SaaS)
6.3. Asia Pacific Consumer Identity and Access Management Market Outlook, by Vertical, Value (US$ Bn), 2019 - 2031
6.3.1. Key Highlights
6.3.1.1. Finance & Insurance
6.3.1.2. Public Administration
6.3.1.3. Healthcare & Social Assistance
6.3.1.4. Education Services
6.3.1.5. Telecommunications Information
6.3.1.6. Media and Entertainment
6.3.1.7. Others
6.3.2. BPS Analysis/Market Attractiveness Analysis
6.4. Asia Pacific Consumer Identity and Access Management Market Outlook, by Country, Value (US$ Bn), 2019 - 2031
6.4.1. Key Highlights
6.4.1.1. China Consumer Identity and Access Management Market by Component, Value (US$ Bn), 2019 - 2031
6.4.1.2. China Consumer Identity and Access Management Market by Deployment, Value (US$ Bn), 2019 - 2031
6.4.1.3. China Consumer Identity and Access Management Market by Vertical, Value (US$ Bn), 2019 - 2031
6.4.1.4. Japan Consumer Identity and Access Management Market by Component, Value (US$ Bn), 2019 - 2031
6.4.1.5. Japan Consumer Identity and Access Management Market by Deployment, Value (US$ Bn), 2019 - 2031
6.4.1.6. Japan Consumer Identity and Access Management Market by Vertical, Value (US$ Bn), 2019 - 2031
6.4.1.7. South Korea Consumer Identity and Access Management Market by Component, Value (US$ Bn), 2019 - 2031
6.4.1.8. South Korea Consumer Identity and Access Management Market by Deployment, Value (US$ Bn), 2019 - 2031
6.4.1.9. South Korea Consumer Identity and Access Management Market by Vertical, Value (US$ Bn), 2019 - 2031
6.4.1.10. India Consumer Identity and Access Management Market by Component, Value (US$ Bn), 2019 - 2031
6.4.1.11. India Consumer Identity and Access Management Market by Deployment, Value (US$ Bn), 2019 - 2031
6.4.1.12. India Consumer Identity and Access Management Market by Vertical, Value (US$ Bn), 2019 - 2031
6.4.1.13. Southeast Asia Consumer Identity and Access Management Market by Component, Value (US$ Bn), 2019 - 2031
6.4.1.14. Southeast Asia Consumer Identity and Access Management Market by Deployment, Value (US$ Bn), 2019 - 2031
6.4.1.15. Southeast Asia Consumer Identity and Access Management Market by Vertical, Value (US$ Bn), 2019 - 2031
6.4.1.16. Rest of Asia Pacific Consumer Identity and Access Management Market by Component, Value (US$ Bn), 2019 - 2031
6.4.1.17. Rest of Asia Pacific Consumer Identity and Access Management Market by Deployment, Value (US$ Bn), 2019 - 2031
6.4.1.18. Rest of Asia Pacific Consumer Identity and Access Management Market by Vertical, Value (US$ Bn), 2019 - 2031
6.4.2. BPS Analysis/Market Attractiveness Analysis
7. Latin America Consumer Identity and Access Management Market Outlook, 2019 - 2031
7.1. Latin America Consumer Identity and Access Management Market Outlook, by Component, Value (US$ Bn), 2019 - 2031
7.1.1. Key Highlights
7.1.1.1. CIAM Software Solutions
7.1.1.2. Advanced Authentication
7.1.1.3. Profile Management
7.1.1.4. Credentials Management & Profiling
7.1.1.5. CIAM Services
7.1.1.6. Professional Services
7.1.1.7. Managed Services
7.2. Latin America Consumer Identity and Access Management Market Outlook, by Deployment, Value (US$ Bn), 2019 - 2031
7.2.1. Key Highlights
7.2.1.1. On-premise
7.2.1.2. Software-as-a-Service (SaaS)
7.3. Latin America Consumer Identity and Access Management Market Outlook, by Vertical, Value (US$ Bn), 2019 - 2031
7.3.1. Key Highlights
7.3.1.1. Finance & Insurance
7.3.1.2. Public Administration
7.3.1.3. Healthcare & Social Assistance
7.3.1.4. Education Services
7.3.1.5. Telecommunications Information
7.3.1.6. Media and Entertainment
7.3.1.7. Others
7.3.2. BPS Analysis/Market Attractiveness Analysis
7.4. Latin America Consumer Identity and Access Management Market Outlook, by Country, Value (US$ Bn), 2019 - 2031
7.4.1. Key Highlights
7.4.1.1. Brazil Consumer Identity and Access Management Market by Component, Value (US$ Bn), 2019 - 2031
7.4.1.2. Brazil Consumer Identity and Access Management Market by Deployment, Value (US$ Bn), 2019 - 2031
7.4.1.3. Brazil Consumer Identity and Access Management Market by Vertical, Value (US$ Bn), 2019 - 2031
7.4.1.4. Mexico Consumer Identity and Access Management Market by Component, Value (US$ Bn), 2019 - 2031
7.4.1.5. Mexico Consumer Identity and Access Management Market by Deployment, Value (US$ Bn), 2019 - 2031
7.4.1.6. Mexico Consumer Identity and Access Management Market by Vertical, Value (US$ Bn), 2019 - 2031
7.4.1.7. Rest of Latin America Consumer Identity and Access Management Market by Component, Value (US$ Bn), 2019 - 2031
7.4.1.8. Rest of Latin America Consumer Identity and Access Management Market by Deployment, Value (US$ Bn), 2019 - 2031
7.4.1.9. Rest of Latin America Consumer Identity and Access Management Market by Vertical, Value (US$ Bn), 2019 - 2031
7.4.2. BPS Analysis/Market Attractiveness Analysis
8. Middle East & Africa Consumer Identity and Access Management Market Outlook, 2019 - 2031
8.1. Middle East & Africa Consumer Identity and Access Management Market Outlook, by Component, Value (US$ Bn), 2019 - 2031
8.1.1. Key Highlights
8.1.1.1. CIAM Software Solutions
8.1.1.2. Advanced Authentication
8.1.1.3. Profile Management
8.1.1.4. Credentials Management & Profiling
8.1.1.5. CIAM Services
8.1.1.6. Professional Services
8.1.1.7. Managed Services
8.2. Middle East & Africa Consumer Identity and Access Management Market Outlook, by Deployment, Value (US$ Bn), 2019 - 2031
8.2.1. Key Highlights
8.2.1.1. On-premise
8.2.1.2. Software-as-a-Service (SaaS)
8.3. Middle East & Africa Consumer Identity and Access Management Market Outlook, by Vertical, Value (US$ Bn), 2019 - 2031
8.3.1. Key Highlights
8.3.1.1. Finance & Insurance
8.3.1.2. Public Administration
8.3.1.3. Healthcare & Social Assistance
8.3.1.4. Education Services
8.3.1.5. Telecommunications Information
8.3.1.6. Media and Entertainment
8.3.1.7. Others
8.3.2. BPS Analysis/Market Attractiveness Analysis
8.4. Middle East & Africa Consumer Identity and Access Management Market Outlook, by Country, Value (US$ Bn), 2019 - 2031
8.4.1. Key Highlights
8.4.1.1. GCC Consumer Identity and Access Management Market by Component, Value (US$ Bn), 2019 - 2031
8.4.1.2. GCC Consumer Identity and Access Management Market by Deployment, Value (US$ Bn), 2019 - 2031
8.4.1.3. GCC Consumer Identity and Access Management Market by Vertical, Value (US$ Bn), 2019 - 2031
8.4.1.4. South Africa Consumer Identity and Access Management Market by Component, Value (US$ Bn), 2019 - 2031
8.4.1.5. South Africa Consumer Identity and Access Management Market by Deployment, Value (US$ Bn), 2019 - 2031
8.4.1.6. South Africa Consumer Identity and Access Management Market by Vertical, Value (US$ Bn), 2019 - 2031
8.4.1.7. Rest of Middle East & Africa Consumer Identity and Access Management Market by Component, Value (US$ Bn), 2019 - 2031
8.4.1.8. Rest of Middle East & Africa Consumer Identity and Access Management Market by Deployment, Value (US$ Bn), 2019 - 2031
8.4.1.9. Rest of Middle East & Africa Consumer Identity and Access Management Market by Vertical, Value (US$ Bn), 2019 - 2031
8.4.2. BPS Analysis/Market Attractiveness Analysis
9. Competitive Landscape
9.1. Company Market Share Analysis, 2024
9.2. Competitive Dashboard
9.3. Company Profiles
9.3.1. IBM Corporation
9.3.1.1. Company Overview
9.3.1.2. Product Portfolio
9.3.1.3. Financial Overview
9.3.1.4. Business Strategies and Development
9.3.2. Microsoft Corporation
9.3.2.1. Company Overview
9.3.2.2. Product Portfolio
9.3.2.3. Financial Overview
9.3.2.4. Business Strategies and Development
9.3.3. SAP SE (Gigya Inc.)
9.3.3.1. Company Overview
9.3.3.2. Product Portfolio
9.3.3.3. Financial Overview
9.3.3.4. Business Strategies and Development
9.3.4. Ping Identity
9.3.4.1. Company Overview
9.3.4.2. Product Portfolio
9.3.4.3. Financial Overview
9.3.4.4. Business Strategies and Development
9.3.5. Okta Inc.
9.3.5.1. Company Overview
9.3.5.2. Product Portfolio
9.3.5.3. Financial Overview
9.3.5.4. Business Strategies and Development
9.3.6. Forgerock Inc.
9.3.6.1. Company Overview
9.3.6.2. Product Portfolio
9.3.6.3. Financial Overview
9.3.6.4. Business Strategies and Development
9.3.7. Janrain Inc.
9.3.7.1. Company Overview
9.3.7.2. Product Portfolio
9.3.7.3. Financial Overview
9.3.7.4. Business Strategies and Development
9.3.8. Loginradius Inc.
9.3.8.1. Company Overview
9.3.8.2. Product Portfolio
9.3.8.3. Financial Overview
9.3.8.4. Business Strategies and Development
9.3.9. Iwelcome B.V.
9.3.9.1. Company Overview
9.3.9.2. Product Portfolio
9.3.9.3. Financial Overview
9.3.9.4. Business Strategies and Development
9.3.10. Globalsign
9.3.10.1. Company Overview
9.3.10.2. Product Portfolio
9.3.10.3. Financial Overview
9.3.10.4. Business Strategies and Development
9.3.11. Trusona
9.3.11.1. Company Overview
9.3.11.2. Product Portfolio
9.3.11.3. Financial Overview
9.3.11.4. Business Strategies and Development
10. Appendix
10.1. Research Methodology
10.2. Report Assumptions
10.3. Acronyms and Abbreviations