eGain provides digital customer engagement solutions that are deployed on the cloud. It serves multiple industry verticals, including the telecoms sector.
This profile assesses Nuance Communications’s BSS products and services in the customer engagement sector. Nuance Communications provides conversational AI solutions to multiple industry verticals.
Ericsson has announced new additions to its massive MIMO antenna portfolio, but the cost of these products is a limiting factor for many MNOs. This article analyses some of the challenges that MNOs face in deploying these types of antennas and how the ind…
This profile assesses LotusFlare’s digital BSS products, solutions and services. LotusFlare is a provider of cloud-based digital experiences with operations across the USA, Asia, Canada, Europe and Latin America.
This profile assesses Avaya’s BSS products and services in the conversational AI platform sector. Avaya is a provider of digital communications and customer experience products, solutions and services for multiple industry verticals, including t…
This profile assesses Boost.ai’s BSS products and services in the conversational AI platform sector. Boost.ai is a technology provider that offers conversational AI solutions to multiple industry verticals.
This profile assesses Nokia’s BSS products and services in the monetisation platforms sector. Nokia is a global technology firm that provides network equipment, software, services and licensing solutions to CSPs and enterprises in the private an…
Recent announcements by both traditional network operators and IoT operators such as Sigfox indicate that IoT providers are rethinking how they deliver connectivity. They are increasingly making much greater use of hyper-scalers’ public cloud in…