Contact Center As a Service Market - Global Industry Size, Share, Trends, Opportunity, and Forecast, Segmented By Function (Interactive Voice Response (IVR), Multichannel, Automatic Call Distribution, Computer Telephony Integration (CTI), Reporting and Analytics, Workforce Optimization, Customer Collaboration, and Others), By Enterprise Type (SMEs and Large Enterprises), By Industry (BFSI, IT & Telecommunications, Government, Healthcare, Consumer Goods & Retail, Travel & Hospitality, Media & Entertainment, and Others), By Region, By Competition 2019-2029
サービスとしてのコンタクトセンターの世界市場規模は2023年に50.8億米ドルとなり、2029年までの年平均成長率は14.19%で、予測期間中に力強い成長が予測されている。
CCaaS(Contact Center as a Service)市場には、顧客エンゲージメントとコミュニケーションのニーズに合わ…
Executive Summary
Azoth Analytics has released a research report titled “Global Contact Centre as a Service (CCaaS) Market (2023 Edition)” which provides a complete analysis of the Global Contact Centre as a Service industry in terms of market segmentati…
Cloud-based Contact Center Market– Global Industry Size, Share, Trends, Opportunity, and Forecast. 2018-2028
Segmented By Component (Solutions and Service), By Deployment (Public, Private and Hybrid), By Organization Size (Small, Medium and Large-Sized Organization), By End-User (Telecom & Information Technology, BFSI, Healthcare, Retail, Government, Manufacturing, Banking Financial Services, and Insurance), By Region, By Competition
Unified Communications and Collaboration Market by Technology, Infrastructure, Solution, and Applications, Sector (SMB, Enterprise, Government) and Industry Verticals 2020 - 2025
この調査レポートは世界のユニファイドコミュニケーション(UC)市場を調査し、技術および用途分析、関連企業情報、市場予測などを掲載しています。
Overview
This unified communication and collaboration (UCC) market report evaluates the evolution of silo comm…