The smart home has the potential to revolutionize the way we interact with technology. Homes that act intuitively and automatically through an ecosystem of interoperable devices supported by software and services can enrich a consumer’s lifestyle across a variety of use cases. Smart homes not only respond to and anticipate consumer needs based on learned lifestyle patterns and real-time interactions but also bring benefits to vendors and service providers looking to the smart home to mitigate threats to traditional business models. Smart homes allow stakeholders to better engage and retain customers, increase satisfaction, and generate new revenue streams.
Though this market is still developing, solutions are available that are pushing homes toward this vision. Digital assistants such as Amazon Alexa and Google Assistant have had a significant effect on the smart home market by demonstrating to consumers the benefits of being able to control and monitor connected home products and services with voice activation. Big telcos such as Comcast and Deutsche Telekom have shifted their business strategies to actively pursue the smart home and are investing significantly in this market. Competition in the smart home market is fierce, with a range of companies vying for a leading role—from large tech incumbents to startups to service providers with an existing residential footprint.
This Navigant Research Leaderboard reflects the variety and weight of competitors engaged in the smart home market. It examines 15 smart home solutions providers offering comprehensive smart home solutions that include a combination of hardware, software, and services. These players are rated on 10 criteria: vision, go-to market strategy, interoperability, product portfolio, geographic reach, sales and marketing, solution performance, data privacy and security, pricing, and staying power. Using Navigant Research’s proprietary Leaderboard methodology, vendors are profiled, rated, and ranked with the goal of providing an objective assessment of their relative strengths and weaknesses in the global smart home market.
Top 10 Vendors
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Amazon
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Google
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Alarm.com
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Vivint
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Comcast
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Hive
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Apple
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Samsung
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Resideo
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Deutsche Telekom