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クラウドテレフォニーサービスの世界市場:ネットワークタイプ別(公衆交換電話網(PSTN)vs VoIP), 展開モード別(ホスティングvsクラウド), 組織規模別(大企業vs中小企業), アプリケーション別(会議,マルチレベルIVR、セールス&マーケティング、顧客関係管理(CRM)、その他)、エンドユーザー産業別(BFSI、IT&テレコム、防衛、教育、メディア&エンターテイメント、小売、ヘルスケア、その他)、企業別、地域別、予測&機会(2025年)、など


Global Cloud Telephony Service Market By Network Type (Public Switched Telephone Networks (PSTNs) v/s Voice over Internet Protocol (VoIP)), By Deployment Mode (Hosted v/s Cloud), By Organization Size (Large Enterprises v/s SMEs), By Application (Conferencing, Multi-level IVR, Sales & Marketing, Customer Relationship Management (CRM), Others), By End User Industry (BFSI, IT & Telecom, Defence, Education, Media & Entertainment, Retail, Healthcare, Others), By Company, By Region, Forecast & Opportunities, 2025

クラウドテレフォニーサービスの世界市場は、予測期間中に10%前後の圧倒的な成長率が見込まれています。クラウドテレフォニーサービスの世界市場は、通信事業者のIPネットワークへの移行が原動力となっています... もっと見る

 

 

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TechSci Research
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2022年7月1日 US$4,900
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クラウドテレフォニーサービスの世界市場は、予測期間中に10%前後の圧倒的な成長率が見込まれています。クラウドテレフォニーサービスの世界市場は、通信事業者のIPネットワークへの移行が原動力となっています。また、クラウドテレフォニーサービスに付随する費用対効果、通話レポートや通話追跡オプション、ユーザーフレンドリーなインターフェース、仮想番号サービスの利用可能性などのメリットも、2025年までの市場をさらに押し上げると予想されます。さらに、同市場で事業を展開する主要企業による継続的な技術的進歩や新製品の発売は、今後数年間にわたり市場成長のための有利な機会を生み出すと予想されます。しかし、データセキュリティやプライバシーに関する懸念は、予測期間中の市場成長の妨げとなる可能性があります。また、パンデミックCOVID-19の突然の発生により、世界は遠隔地の条件と制約の下で働くようになりました。これにより、組織やその重要なデータがサイバー脅威、マルウェア、ランサムウェア、データ漏洩や盗難の影響を受けやすくなり、2025年までの市場成長にマイナスの影響を与える可能性があります。

クラウドテレフォニーサービスの世界市場は、ネットワークタイプ、展開モード、組織規模、アプリケーション、エンドユーザー産業、企業、地域に基づいて区分されます。展開モードに基づき、市場はオンプレミスとクラウドに二分される。クラウドセグメントは、手頃な価格、拡張性、柔軟性、24時間365日利用可能、大容量ストレージ、自動更新機能など、クラウドに関連する利点から、予測期間中に市場を支配すると予想されます。

地域別では、クラウドテレフォニーサービス市場は、アジア太平洋、北米、南米、ヨーロッパ、中東・アフリカなど、さまざまな地域に区分されています。これらの地域のうち、北米はITインフラが確立されていることから、クラウドテレフォニーサービス市場全体を支配すると予想されます。また、同市場で事業を展開する大手企業の存在も、同地域の市場成長をさらに後押ししています。

クラウドテレフォニーサービス市場で事業を展開している主要企業は、Nextiva、Vox Telecom、AVOXI、8x8、Inc、BroadSoft、DIALPAD、Cisco Systems, Inc、Go 2 Market India Pvt.Ltd., Exotel Techcom Pvt.Ltd., LeadNXT, Knowlarity Communications Pvt.Ltd などです。主要企業は、市場での競争力を維持するために、先進的な技術の開発や新しいサービスの投入を行っています。その他の競争戦略としては、M&Aや新サービス開発などがあります。
本レポートで考慮した年数
歴史的年数:2015年~2018年
基準年:2019年
予測年:2020年
予測年:2021年~2025年
本調査の目的
- 2015年から2018年までのクラウドテレフォニーサービスの世界市場規模を分析・推計すること。
- 2019年から2025年までのクラウドテレフォニーサービスの世界市場規模および2025年までの成長率を予測・推計すること。
- ネットワークタイプ、展開モード、組織規模、用途、エンドユーザー産業、企業、地域分布に基づいて、クラウドテレフォニーサービスの世界市場を分類、予測する。
- 世界のクラウドテレフォニーサービス市場における支配的な地域やセグメントを特定する。
- 世界のクラウドテレフォニーサービス市場の促進要因と課題を特定する。
- 世界のクラウドテレフォニーサービス市場における拡張、新製品発表、M&Aなどの競争力のある開発を調査する。
- 世界のクラウドテレフォニーサービス市場で事業展開する主要企業のプロファイルを特定し、分析する。
- 世界のクラウドテレフォニーサービス市場で市場参入企業が採用する主要な持続可能な戦略を特定すること。
TechSci Researchはこの調査のために一次調査と徹底的な二次調査の両方を実施しました。最初に、TechSci Researchは世界中のサービスプロバイダのリストを入手しました。その後、TechSci Researchは特定された企業に対して一次調査の調査を実施しました。インタビューしながら、回答者には競合他社についても質問しました。この手法により、TechSci Research は、二次調査の制限により特定できなかったサービスプロバイダを含めることができました。TechSci Research は、世界中のサービスプロバイダ、流通チャネル、すべての主要プレイヤーの存在を分析しました。
TechSci Researchは、様々なエンドユーザセグメントに関するデータを記録し、将来の予測を行うボトムアップアプローチを用いて、世界のクラウド電話サービス市場の市場規模を算出した。TechSci Researchは、これらの値を業界の専門家や企業の代表者から入手し、適切で全体的な市場規模を得るためにこれらの製品タイプやアプリケーションの履歴データの分析を通じて外部で検証した。企業のウェブサイト、ニュース記事、プレスリリース、企業の年次報告書、投資家向けプレゼンテーション、財務報告書など、さまざまな二次資料もTechSci Researchによって調査されました。
主な対象読者
- クラウドテレフォニーサービスプロバイダー企業
- 市場調査会社およびコンサルティング会社
- 規制当局や政策立案者などの政府機関
- クラウド電話サービスに関連する組織、フォーラム、アライアンス
本調査は、サービスプロバイダ、サプライヤとパートナー、エンドユーザなどの業界関係者にとって重要ないくつかの重要な質問に対する回答を提供し、さらに、投資戦略を立て、市場機会を活用する上で有用である。
レポートの範囲
本レポートでは、クラウドテレフォニーサービスの世界市場を、以下に詳述した業界動向に加えて、以下のカテゴリーに分類しています。
- クラウドテレフォニーサービスの世界市場、ネットワークタイプ別。
o 公衆交換電話網(PSTN)
o ボイスオーバーインターネットプロトコル(VoIP)
- クラウドテレフォニーサービスの世界市場:展開モード別
o オンプレミス
o クラウド
- クラウドテレフォニーサービスの世界市場:組織規模別
o 大企業
o 中小企業
- クラウドテレフォニーサービスの世界市場:アプリケーション別
o カンファレンシング
o マルチレベルIVR
o セールス&マーケティング
o 顧客関係管理(CRM)
o その他
- クラウドテレフォニーサービスの世界市場、エンドユーザー産業別
o BFSI
o IT&テレコム
o 防衛
o 教育
o メディア&エンターテインメント
o 小売
ヘルスケア
その他
- クラウドテレフォニーサービスの世界市場:地域別
o 北米
米国
カナダ
メキシコ
o ヨーロッパ
ドイツ
フランス
イギリス
イタリア
スペイン
o アジア太平洋地域
中国
日本
インド
韓国
オーストラリア
o 中東・アフリカ
南アフリカ共和国
サウジアラビア
UAE
クウェート
o 南米
ブラジル
アルゼンチン
コロンビア
競合他社の状況
企業プロファイル。クラウドテレフォニーサービスの世界市場における主要企業の詳細な分析。
利用可能なカスタマイズ。
TechSci Researchでは、与えられた市場データをもとに、企業特有のニーズに応じたカスタマイズを提供しています。このレポートでは、以下のカスタマイズが可能です。
企業情報
- 追加的な市場プレイヤーの詳細分析とプロファイリング(最大5社)。

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目次

1. Product Overview
2. Research Methodology
3. Impact of COVID-19 on Global Cloud Telephony Service Market
4. Executive Summary
5. Voice of Customer
6. Global Cloud Telephony Service Market Outlook
6.1. Market Size & Forecast
6.1.1. By Value
6.2. Market Share & Forecast
6.2.1. By Network Type (Public Switched Telephone Networks (PSTNs) v/s Voice over Internet Protocol (VoIP))
6.2.2. By Deployment Mode (Hosted v/s Cloud)
6.2.3. By Organization Size (Large Enterprises v/s SMEs)
6.2.4. By Application (Conferencing, Multi-level IVR, Sales & Marketing, Customer Relationship Management (CRM), Others)
6.2.5. By End User Industry (BFSI, IT & Telecom, Defence, Education, Media & Entertainment, Retail, Healthcare, Others)
6.2.6. By Company (2019)
6.2.7. By Region
6.3. Product Market Map
7. Asia-Pacific Cloud Telephony Service Market Outlook
7.1. Market Size & Forecast
7.1.1. By Value
7.2. Market Share & Forecast
7.2.1. By Network Type
7.2.2. By Deployment Mode
7.2.3. By Organization Size
7.2.4. By Application
7.2.5. By End User Industry
7.2.6. By Country
7.3. Asia-Pacific: Country Analysis
7.3.1. China Cloud Telephony Service Market Outlook
7.3.1.1. Market Size & Forecast
7.3.1.1.1. By Value
7.3.1.2. Market Share & Forecast
7.3.1.2.1. By Network Type
7.3.1.2.2. By Deployment Mode
7.3.1.2.3. By Organization Size
7.3.1.2.4. By Application
7.3.1.2.5. By End User Industry
7.3.2. India Cloud Telephony Service Market Outlook
7.3.2.1. Market Size & Forecast
7.3.2.1.1. By Value
7.3.2.2. Market Share & Forecast
7.3.2.2.1. By Network Type
7.3.2.2.2. By Deployment Mode
7.3.2.2.3. By Organization Size
7.3.2.2.4. By Application
7.3.2.2.5. By End User Industry
7.3.3. Australia Cloud Telephony Service Market Outlook
7.3.3.1. Market Size & Forecast
7.3.3.1.1. By Value
7.3.3.2. Market Share & Forecast
7.3.3.2.1. By Network Type
7.3.3.2.2. By Deployment Mode
7.3.3.2.3. By Organization Size
7.3.3.2.4. By Application
7.3.3.2.5. By End User Industry
7.3.4. Japan Cloud Telephony Service Market Outlook
7.3.4.1. Market Size & Forecast
7.3.4.1.1. By Value
7.3.4.2. Market Share & Forecast
7.3.4.2.1. By Network Type
7.3.4.2.2. By Deployment Mode
7.3.4.2.3. By Organization Size
7.3.4.2.4. By Application
7.3.4.2.5. By End User Industry
7.3.5. South Korea Cloud Telephony Service Market Outlook
7.3.5.1. Market Size & Forecast
7.3.5.1.1. By Value
7.3.5.2. Market Share & Forecast
7.3.5.2.1. By Network Type
7.3.5.2.2. By Deployment Mode
7.3.5.2.3. By Organization Size
7.3.5.2.4. By Application
7.3.5.2.5. By End User Industry
8. Europe Cloud Telephony Service Market Outlook
8.1. Market Size & Forecast
8.1.1. By Value
8.2. Market Share & Forecast
8.2.1. By Network Type
8.2.2. By Deployment Mode
8.2.3. By Organization Size
8.2.4. By Application
8.2.5. By End User Industry
8.2.6. By Country
8.3. Europe: Country Analysis
8.3.1. France Cloud Telephony Service Market Outlook
8.3.1.1. Market Size & Forecast
8.3.1.1.1. By Value
8.3.1.2. Market Share & Forecast
8.3.1.2.1. By Network Type
8.3.1.2.2. By Deployment Mode
8.3.1.2.3. By Organization Size
8.3.1.2.4. By Application
8.3.1.2.5. By End User Industry
8.3.2. Germany Cloud Telephony Service Market Outlook
8.3.2.1. Market Size & Forecast
8.3.2.1.1. By Value
8.3.2.2. Market Share & Forecast
8.3.2.2.1. By Network Type
8.3.2.2.2. By Deployment Mode
8.3.2.2.3. By Organization Size
8.3.2.2.4. By Application
8.3.2.2.5. By End User Industry
8.3.3. United Kingdom Cloud Telephony Service Market Outlook
8.3.3.1. Market Size & Forecast
8.3.3.1.1. By Value
8.3.3.2. Market Share & Forecast
8.3.3.2.1. By Network Type
8.3.3.2.2. By Deployment Mode
8.3.3.2.3. By Organization Size
8.3.3.2.4. By Application
8.3.3.2.5. By End User Industry
8.3.4. Italy Cloud Telephony Service Market Outlook
8.3.4.1. Market Size & Forecast
8.3.4.1.1. By Value
8.3.4.2. Market Share & Forecast
8.3.4.2.1. By Network Type
8.3.4.2.2. By Deployment Mode
8.3.4.2.3. By Organization Size
8.3.4.2.4. By Application
8.3.4.2.5. By End User Industry
8.3.5. Spain Cloud Telephony Service Market Outlook
8.3.5.1. Market Size & Forecast
8.3.5.1.1. By Value
8.3.5.2. Market Share & Forecast
8.3.5.2.1. By Network Type
8.3.5.2.2. By Deployment Mode
8.3.5.2.3. By Organization Size
8.3.5.2.4. By Application
8.3.5.2.5. By End User Industry
9. North America Cloud Telephony Service Market Outlook
9.1. Market Size & Forecast
9.1.1. By Value
9.2. Market Share & Forecast
9.2.1. By Network Type
9.2.2. By Deployment Mode
9.2.3. By Organization Size
9.2.4. By Application
9.2.5. By End User Industry
9.2.6. By Country
9.3. North America: Country Analysis
9.3.1. United States Cloud Telephony Service Market Outlook
9.3.1.1. Market Size & Forecast
9.3.1.1.1. By Value
9.3.1.2. Market Share & Forecast
9.3.1.2.1. By Network Type
9.3.1.2.2. By Deployment Mode
9.3.1.2.3. By Organization Size
9.3.1.2.4. By Application
9.3.1.2.5. By End User Industry
9.3.2. Mexico Cloud Telephony Service Market Outlook
9.3.2.1. Market Size & Forecast
9.3.2.1.1. By Value
9.3.2.2. Market Share & Forecast
9.3.2.2.1. By Network Type
9.3.2.2.2. By Deployment Mode
9.3.2.2.3. By Organization Size
9.3.2.2.4. By Application
9.3.2.2.5. By End User Industry
9.3.3. Canada Cloud Telephony Service Market Outlook
9.3.3.1. Market Size & Forecast
9.3.3.1.1. By Value
9.3.3.2. Market Share & Forecast
9.3.3.2.1. By Network Type
9.3.3.2.2. By Deployment Mode
9.3.3.2.3. By Organization Size
9.3.3.2.4. By Application
9.3.3.2.5. By End User Industry
10. South America Cloud Telephony Service Market Outlook
10.1. Market Size & Forecast
10.1.1. By Value
10.2. Market Share & Forecast
10.2.1. By Network Type
10.2.2. By Deployment Mode
10.2.3. By Organization Size
10.2.4. By Application
10.2.5. By End User Industry
10.2.6. By Country
10.3. South America: Country Analysis
10.3.1. Brazil Cloud Telephony Service Market Outlook
10.3.1.1. Market Size & Forecast
10.3.1.1.1. By Value
10.3.1.2. Market Share & Forecast
10.3.1.2.1. By Network Type
10.3.1.2.2. By Deployment Mode
10.3.1.2.3. By Organization Size
10.3.1.2.4. By Application
10.3.1.2.5. By End User Industry
10.3.2. Argentina Cloud Telephony Service Market Outlook
10.3.2.1. Market Size & Forecast
10.3.2.1.1. By Value
10.3.2.2. Market Share & Forecast
10.3.2.2.1. By Network Type
10.3.2.2.2. By Deployment Mode
10.3.2.2.3. By Organization Size
10.3.2.2.4. By Application
10.3.2.2.5. By End User Industry
10.3.3. Colombia Cloud Telephony Service Market Outlook
10.3.3.1. Market Size & Forecast
10.3.3.1.1. By Value
10.3.3.2. Market Share & Forecast
10.3.3.2.1. By Network Type
10.3.3.2.2. By Deployment Mode
10.3.3.2.3. By Organization Size
10.3.3.2.4. By Application
10.3.3.2.5. By End User Industry
11. Middle East and Africa Cloud Telephony Service Market Outlook
11.1. Market Size & Forecast
11.1.1. By Value
11.2. Market Share & Forecast
11.2.1. By Network Type
11.2.2. By Deployment Mode
11.2.3. By Organization Size
11.2.4. By Application
11.2.5. By End User Industry
11.2.6. By Country
11.3. MEA: Country Analysis
11.3.1. South Africa Cloud Telephony Service Market Outlook
11.3.1.1. Market Size & Forecast
11.3.1.1.1. By Value
11.3.1.2. Market Share & Forecast
11.3.1.2.1. By Network Type
11.3.1.2.2. By Deployment Mode
11.3.1.2.3. By Organization Size
11.3.1.2.4. By Application
11.3.1.2.5. By End User Industry
11.3.2. Saudi Arabia Cloud Telephony Service Market Outlook
11.3.2.1. Market Size & Forecast
11.3.2.1.1. By Value
11.3.2.2. Market Share & Forecast
11.3.2.2.1. By Network Type
11.3.2.2.2. By Deployment Mode
11.3.2.2.3. By Organization Size
11.3.2.2.4. By Application
11.3.2.2.5. By End User Industry
11.3.3. UAE Cloud Telephony Service Market Outlook
11.3.3.1. Market Size & Forecast
11.3.3.1.1. By Value
11.3.3.2. Market Share & Forecast
11.3.3.2.1. By Network Type
11.3.3.2.2. By Deployment Mode
11.3.3.2.3. By Organization Size
11.3.3.2.4. By Application
11.3.3.2.5. By End User Industry
11.3.4. Kuwait Cloud Telephony Service Market Outlook
11.3.4.1. Market Size & Forecast
11.3.4.1.1. By Value
11.3.4.2. Market Share & Forecast
11.3.4.2.1. By Network Type
11.3.4.2.2. By Deployment Mode
11.3.4.2.3. By Organization Size
11.3.4.2.4. By Application
11.3.4.2.5. By End User Industry
12. Market Dynamics
12.1. Drivers
12.2. Challenges
13. Market Trends & Developments
14. Competitive Landscape
14.1. Nextiva
14.2. Vox Telecom Limited
14.3. AVOXI, Inc.
14.4. 8x8, Inc.
14.5. BroadSoft, Inc.
14.6. DIALPAD
14.7. Cisco Systems, Inc.
14.8. Go 2 Market India Pvt. Ltd.
14.9. Exotel Techcom Pvt. Ltd.
14.10. LeadNXT
14.11. Knowlarity Communications Pvt. Ltd
15. Strategic Recommendations
16. About Us & Disclaimer

 

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Summary


Global cloud telephony service market is expected to grow at a formidable rate of around 10% during the forecast period. The global cloud telephony service market is driven by the shift in telecommunication companies to IP networks. Additionally, benefits such as cost effectiveness, call reports & call tracking options, user friendly interface, availability of virtual number service, among others associated with cloud telephony services are further expected to propel the market through 2025. Furthermore, ongoing technological advancements and new product launches by the major players operating in the market is expected to create lucrative opportunities for market growth over the next few years. However, data security and privacy concerns can hamper the market growth during the forecast period. Also, the sudden outbreak of pandemic COVID-19 has made the world work under remote conditions and restrictions. This has increased the susceptibility of organizations and their important data to cyber threats, malwares, ransomwares and data breaches & theft thereby negatively impacting the market growth through 2025.

The global cloud telephony service market is segmented based on network type, deployment mode, organization size, application, end user industry, company and region. Based on deployment mode, the market can be bifurcated into on-premise and cloud. The cloud segment is expected to dominate the market during the forecast period on account of the benefits associated with cloud such as affordability, scalability, flexibility, 24/7 availability, large storage space, auto-update feature, among others.

Regionally, the Cloud Telephony Service market has been segmented into various regions including Asia-Pacific, North America, South America, Europe, and Middle East & Africa. Among these regions, North America is expected to dominate the overall cloud telephony service market owing to the well established IT infrastructure in the region. Additionally, the presence of major players operating in the market further drives the growth of market in the region.

The major players operating in the cloud telephony service market Nextiva, Vox Telecom, AVOXI, 8x8, Inc., BroadSoft, DIALPAD, Cisco Systems, Inc., Go 2 Market India Pvt. Ltd., Exotel Techcom Pvt. Ltd., LeadNXT, Knowlarity Communications Pvt. Ltd and others. Major companies are developing advanced technologies and launching new services to stay competitive in the market. Other competitive strategies include mergers & acquisitions and new service developments.
Years considered for this report:
Historical Years: 2015-2018
Base Year: 2019
Estimated Year: 2020
Forecast Period: 2021–2025
Objective of the Study:
• To analyze and estimate the market size of global cloud telephony service market from 2015 to 2018.
• To estimate and forecast the market size of global cloud telephony service market from 2019 to 2025 and growth rate until 2025.
• To classify and forecast global cloud telephony service market based on network type, deployment mode, organization size, application, end user industry, company and regional distribution.
• To identify dominant region or segment in the global cloud telephony service market.
• To identify drivers and challenges for global cloud telephony service market.
• To examine competitive developments such as expansions, new product launches, mergers & acquisitions, etc., in global cloud telephony service market.
• To identify and analyze the profile of leading players operating in global cloud telephony service market.
• To identify key sustainable strategies adopted by market players in global cloud telephony service market.
TechSci Research performed both primary as well as exhaustive secondary research for this study. Initially, TechSci Research sourced a list of service providers across the globe. Subsequently, TechSci Research conducted primary research surveys with the identified companies. While interviewing, the respondents were also enquired about their competitors. Through this technique, TechSci Research could include the service providers which could not be identified due to the limitations of secondary research. TechSci Research analyzed the service providers, distribution channels and presence of all major players across the globe.
TechSci Research calculated the market size of global cloud telephony service market using a bottom-up approach, wherein data for various end-user segments was recorded and forecast for the future years. TechSci Research sourced these values from the industry experts and company representatives and externally validated through analyzing historical data of these product types and applications for getting an appropriate, overall market size. Various secondary sources such as company websites, news articles, press releases, company annual reports, investor presentations and financial reports were also studied by TechSci Research.
Key Target Audience:
• Cloud telephony service provider companies
• Market research and consulting firms
• Government bodies such as regulating authorities and policy makers
• Organizations, forums and alliances related to cloud telephony service
The study is useful in providing answers to several critical questions that are important for the industry stakeholders such as service providers, suppliers and partners, end users, etc., besides allowing them in strategizing investments and capitalizing on market opportunities.
Report Scope:
In this report, global cloud telephony service market has been segmented into following categories, in addition to the industry trends which have also been detailed below:
• Global Cloud Telephony Service Market, By Network Type:
o Public Switched Telephone Networks (PSTNs)
o Voice over Internet Protocol (VoIP)
• Global Cloud Telephony Service Market, By Deployment Mode:
o On-Premise
o Cloud
• Global Cloud Telephony Service Market, By Organization Size:
o Large Enterprises
o SMEs
• Global Cloud Telephony Service Market, By Application:
o Conferencing
o Multi-level IVR
o Sales & Marketing
o Customer Relationship Management (CRM)
o Others
• Global Cloud Telephony Service Market, By End User Industry:
o BFSI
o IT & Telecom
o Defence
o Education
o Media & Entertainment
o Retail
o Healthcare
o Others
• Global Cloud Telephony Service Market, By Region:
o North America
 United States
 Canada
 Mexico
o Europe
 Germany
 France
 United Kingdom
 Italy
 Spain
o Asia-Pacific
 China
 Japan
 India
 South Korea
 Australia
o Middle East & Africa
 South Africa
 Saudi Arabia
 UAE
 Kuwait
o South America
 Brazil
 Argentina
 Colombia
Competitive Landscape
Company Profiles: Detailed analysis of the major companies present in global cloud telephony service market.
Available Customizations:
With the given market data, TechSci Research offers customizations according to a company’s specific needs. The following customization options are available for the report:
Company Information
• Detailed analysis and profiling of additional market players (up to five).



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Table of Contents

1. Product Overview
2. Research Methodology
3. Impact of COVID-19 on Global Cloud Telephony Service Market
4. Executive Summary
5. Voice of Customer
6. Global Cloud Telephony Service Market Outlook
6.1. Market Size & Forecast
6.1.1. By Value
6.2. Market Share & Forecast
6.2.1. By Network Type (Public Switched Telephone Networks (PSTNs) v/s Voice over Internet Protocol (VoIP))
6.2.2. By Deployment Mode (Hosted v/s Cloud)
6.2.3. By Organization Size (Large Enterprises v/s SMEs)
6.2.4. By Application (Conferencing, Multi-level IVR, Sales & Marketing, Customer Relationship Management (CRM), Others)
6.2.5. By End User Industry (BFSI, IT & Telecom, Defence, Education, Media & Entertainment, Retail, Healthcare, Others)
6.2.6. By Company (2019)
6.2.7. By Region
6.3. Product Market Map
7. Asia-Pacific Cloud Telephony Service Market Outlook
7.1. Market Size & Forecast
7.1.1. By Value
7.2. Market Share & Forecast
7.2.1. By Network Type
7.2.2. By Deployment Mode
7.2.3. By Organization Size
7.2.4. By Application
7.2.5. By End User Industry
7.2.6. By Country
7.3. Asia-Pacific: Country Analysis
7.3.1. China Cloud Telephony Service Market Outlook
7.3.1.1. Market Size & Forecast
7.3.1.1.1. By Value
7.3.1.2. Market Share & Forecast
7.3.1.2.1. By Network Type
7.3.1.2.2. By Deployment Mode
7.3.1.2.3. By Organization Size
7.3.1.2.4. By Application
7.3.1.2.5. By End User Industry
7.3.2. India Cloud Telephony Service Market Outlook
7.3.2.1. Market Size & Forecast
7.3.2.1.1. By Value
7.3.2.2. Market Share & Forecast
7.3.2.2.1. By Network Type
7.3.2.2.2. By Deployment Mode
7.3.2.2.3. By Organization Size
7.3.2.2.4. By Application
7.3.2.2.5. By End User Industry
7.3.3. Australia Cloud Telephony Service Market Outlook
7.3.3.1. Market Size & Forecast
7.3.3.1.1. By Value
7.3.3.2. Market Share & Forecast
7.3.3.2.1. By Network Type
7.3.3.2.2. By Deployment Mode
7.3.3.2.3. By Organization Size
7.3.3.2.4. By Application
7.3.3.2.5. By End User Industry
7.3.4. Japan Cloud Telephony Service Market Outlook
7.3.4.1. Market Size & Forecast
7.3.4.1.1. By Value
7.3.4.2. Market Share & Forecast
7.3.4.2.1. By Network Type
7.3.4.2.2. By Deployment Mode
7.3.4.2.3. By Organization Size
7.3.4.2.4. By Application
7.3.4.2.5. By End User Industry
7.3.5. South Korea Cloud Telephony Service Market Outlook
7.3.5.1. Market Size & Forecast
7.3.5.1.1. By Value
7.3.5.2. Market Share & Forecast
7.3.5.2.1. By Network Type
7.3.5.2.2. By Deployment Mode
7.3.5.2.3. By Organization Size
7.3.5.2.4. By Application
7.3.5.2.5. By End User Industry
8. Europe Cloud Telephony Service Market Outlook
8.1. Market Size & Forecast
8.1.1. By Value
8.2. Market Share & Forecast
8.2.1. By Network Type
8.2.2. By Deployment Mode
8.2.3. By Organization Size
8.2.4. By Application
8.2.5. By End User Industry
8.2.6. By Country
8.3. Europe: Country Analysis
8.3.1. France Cloud Telephony Service Market Outlook
8.3.1.1. Market Size & Forecast
8.3.1.1.1. By Value
8.3.1.2. Market Share & Forecast
8.3.1.2.1. By Network Type
8.3.1.2.2. By Deployment Mode
8.3.1.2.3. By Organization Size
8.3.1.2.4. By Application
8.3.1.2.5. By End User Industry
8.3.2. Germany Cloud Telephony Service Market Outlook
8.3.2.1. Market Size & Forecast
8.3.2.1.1. By Value
8.3.2.2. Market Share & Forecast
8.3.2.2.1. By Network Type
8.3.2.2.2. By Deployment Mode
8.3.2.2.3. By Organization Size
8.3.2.2.4. By Application
8.3.2.2.5. By End User Industry
8.3.3. United Kingdom Cloud Telephony Service Market Outlook
8.3.3.1. Market Size & Forecast
8.3.3.1.1. By Value
8.3.3.2. Market Share & Forecast
8.3.3.2.1. By Network Type
8.3.3.2.2. By Deployment Mode
8.3.3.2.3. By Organization Size
8.3.3.2.4. By Application
8.3.3.2.5. By End User Industry
8.3.4. Italy Cloud Telephony Service Market Outlook
8.3.4.1. Market Size & Forecast
8.3.4.1.1. By Value
8.3.4.2. Market Share & Forecast
8.3.4.2.1. By Network Type
8.3.4.2.2. By Deployment Mode
8.3.4.2.3. By Organization Size
8.3.4.2.4. By Application
8.3.4.2.5. By End User Industry
8.3.5. Spain Cloud Telephony Service Market Outlook
8.3.5.1. Market Size & Forecast
8.3.5.1.1. By Value
8.3.5.2. Market Share & Forecast
8.3.5.2.1. By Network Type
8.3.5.2.2. By Deployment Mode
8.3.5.2.3. By Organization Size
8.3.5.2.4. By Application
8.3.5.2.5. By End User Industry
9. North America Cloud Telephony Service Market Outlook
9.1. Market Size & Forecast
9.1.1. By Value
9.2. Market Share & Forecast
9.2.1. By Network Type
9.2.2. By Deployment Mode
9.2.3. By Organization Size
9.2.4. By Application
9.2.5. By End User Industry
9.2.6. By Country
9.3. North America: Country Analysis
9.3.1. United States Cloud Telephony Service Market Outlook
9.3.1.1. Market Size & Forecast
9.3.1.1.1. By Value
9.3.1.2. Market Share & Forecast
9.3.1.2.1. By Network Type
9.3.1.2.2. By Deployment Mode
9.3.1.2.3. By Organization Size
9.3.1.2.4. By Application
9.3.1.2.5. By End User Industry
9.3.2. Mexico Cloud Telephony Service Market Outlook
9.3.2.1. Market Size & Forecast
9.3.2.1.1. By Value
9.3.2.2. Market Share & Forecast
9.3.2.2.1. By Network Type
9.3.2.2.2. By Deployment Mode
9.3.2.2.3. By Organization Size
9.3.2.2.4. By Application
9.3.2.2.5. By End User Industry
9.3.3. Canada Cloud Telephony Service Market Outlook
9.3.3.1. Market Size & Forecast
9.3.3.1.1. By Value
9.3.3.2. Market Share & Forecast
9.3.3.2.1. By Network Type
9.3.3.2.2. By Deployment Mode
9.3.3.2.3. By Organization Size
9.3.3.2.4. By Application
9.3.3.2.5. By End User Industry
10. South America Cloud Telephony Service Market Outlook
10.1. Market Size & Forecast
10.1.1. By Value
10.2. Market Share & Forecast
10.2.1. By Network Type
10.2.2. By Deployment Mode
10.2.3. By Organization Size
10.2.4. By Application
10.2.5. By End User Industry
10.2.6. By Country
10.3. South America: Country Analysis
10.3.1. Brazil Cloud Telephony Service Market Outlook
10.3.1.1. Market Size & Forecast
10.3.1.1.1. By Value
10.3.1.2. Market Share & Forecast
10.3.1.2.1. By Network Type
10.3.1.2.2. By Deployment Mode
10.3.1.2.3. By Organization Size
10.3.1.2.4. By Application
10.3.1.2.5. By End User Industry
10.3.2. Argentina Cloud Telephony Service Market Outlook
10.3.2.1. Market Size & Forecast
10.3.2.1.1. By Value
10.3.2.2. Market Share & Forecast
10.3.2.2.1. By Network Type
10.3.2.2.2. By Deployment Mode
10.3.2.2.3. By Organization Size
10.3.2.2.4. By Application
10.3.2.2.5. By End User Industry
10.3.3. Colombia Cloud Telephony Service Market Outlook
10.3.3.1. Market Size & Forecast
10.3.3.1.1. By Value
10.3.3.2. Market Share & Forecast
10.3.3.2.1. By Network Type
10.3.3.2.2. By Deployment Mode
10.3.3.2.3. By Organization Size
10.3.3.2.4. By Application
10.3.3.2.5. By End User Industry
11. Middle East and Africa Cloud Telephony Service Market Outlook
11.1. Market Size & Forecast
11.1.1. By Value
11.2. Market Share & Forecast
11.2.1. By Network Type
11.2.2. By Deployment Mode
11.2.3. By Organization Size
11.2.4. By Application
11.2.5. By End User Industry
11.2.6. By Country
11.3. MEA: Country Analysis
11.3.1. South Africa Cloud Telephony Service Market Outlook
11.3.1.1. Market Size & Forecast
11.3.1.1.1. By Value
11.3.1.2. Market Share & Forecast
11.3.1.2.1. By Network Type
11.3.1.2.2. By Deployment Mode
11.3.1.2.3. By Organization Size
11.3.1.2.4. By Application
11.3.1.2.5. By End User Industry
11.3.2. Saudi Arabia Cloud Telephony Service Market Outlook
11.3.2.1. Market Size & Forecast
11.3.2.1.1. By Value
11.3.2.2. Market Share & Forecast
11.3.2.2.1. By Network Type
11.3.2.2.2. By Deployment Mode
11.3.2.2.3. By Organization Size
11.3.2.2.4. By Application
11.3.2.2.5. By End User Industry
11.3.3. UAE Cloud Telephony Service Market Outlook
11.3.3.1. Market Size & Forecast
11.3.3.1.1. By Value
11.3.3.2. Market Share & Forecast
11.3.3.2.1. By Network Type
11.3.3.2.2. By Deployment Mode
11.3.3.2.3. By Organization Size
11.3.3.2.4. By Application
11.3.3.2.5. By End User Industry
11.3.4. Kuwait Cloud Telephony Service Market Outlook
11.3.4.1. Market Size & Forecast
11.3.4.1.1. By Value
11.3.4.2. Market Share & Forecast
11.3.4.2.1. By Network Type
11.3.4.2.2. By Deployment Mode
11.3.4.2.3. By Organization Size
11.3.4.2.4. By Application
11.3.4.2.5. By End User Industry
12. Market Dynamics
12.1. Drivers
12.2. Challenges
13. Market Trends & Developments
14. Competitive Landscape
14.1. Nextiva
14.2. Vox Telecom Limited
14.3. AVOXI, Inc.
14.4. 8x8, Inc.
14.5. BroadSoft, Inc.
14.6. DIALPAD
14.7. Cisco Systems, Inc.
14.8. Go 2 Market India Pvt. Ltd.
14.9. Exotel Techcom Pvt. Ltd.
14.10. LeadNXT
14.11. Knowlarity Communications Pvt. Ltd
15. Strategic Recommendations
16. About Us & Disclaimer

 

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