インドのIT・BPOサービス市場 2022-2026IT and BPO Services Market in India 2022-2026 インドのITとBPOサービス市場 2022-2026 TechnavioはインドのITおよびBPOサービス市場を監視しており、2022-2026年の間に1,160億ドル、予測期間中にCAGR9.19%で加速度的に成長する見込みです。当レポートでは、... もっと見る
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サマリーインドのITとBPOサービス市場 2022-2026TechnavioはインドのITおよびBPOサービス市場を監視しており、2022-2026年の間に1,160億ドル、予測期間中にCAGR9.19%で加速度的に成長する見込みです。当レポートでは、インドのITおよびBPOサービス市場について、市場規模や予測、トレンド、成長ドライバー、課題などの全体的な分析に加え、約25社のベンダーを網羅したベンダー分析も行っています。 現在の市場シナリオ、最新のトレンドとドライバー、市場全体の環境について最新の分析を提供しています。市場は、社内ITシステム維持のためのコスト圧力の上昇、コア・コンピテンシーへの注力と効率化の必要性、新技術や専門分野へのアクセス、24時間体制のサービスなどが原動力となっています。 インドのITおよびBPOサービス市場の分析には、製品、エンドユーザー、およびタイプのセグメントが含まれます。 TechnavioのインドにおけるITおよびBPOサービス市場は以下のように区分されています。 製品別 - IT - BPM - ソフトウェアと研究開発 エンドユーザー別 - 金融 - 保険 - 通信 - ヘルスケア - その他 タイプ別 - 輸出 - 国内 本調査では、今後数年間におけるインドのITおよびBPOサービス市場の成長を牽引する主な要因の1つとして、アプリケーション・アウトソーシングの採用が増加していることを挙げています。また、組織におけるデジタルトランスフォーメーションの増加や、ソフトウェア定義のインフラストラクチャの採用の増加が、市場の大きな需要につながると考えられます。 Technavioは、複数のソースからのデータを調査、合成、総括する方法で、主要パラメータの分析により、市場の詳細な姿を提示します。インドのITおよびBPOサービス市場に関する弊社のレポートは、以下の分野を対象としています。 - ITおよびBPOサービス市場のサイジング - ITおよびBPOサービス市場の予測 - ITおよびBPOサービス市場の産業分析 Technavioの強力なベンダー分析は、お客様が市場での地位を向上できるように設計されており、これに沿って本レポートでは、Accenture Plc、AEGIS Co., Automatic Data Processing Inc, Cognizant Technology Solutions Corp, ExlService Holdings Inc,Firstsource Solutions Ltd., Genpact Ltd., HCL Technologies Ltd., Hinduja Global Solutions Ltd.、Infosys Ltd., International Business Machines Corp.、Morae Global Corp.、Serco Group Plc、Srisys Inc. Sutherland Global Services Inc.、Tata Consultancy Services Ltd., Tech Mahindra Ltd, TTEC Holdings Inc.また、インドのIT・BPOサービス市場の分析レポートには、今後の動向や市場成長に影響を与える課題に関する情報も含まれています。これは、企業が今後の成長機会をすべて戦略的に活用できるようにするためのものです。 本調査は、業界の主要参加者からのインプットを含む一次情報と二次情報の客観的な組み合わせを使用して実施しました。本レポートには、主要ベンダーの分析に加え、包括的な市場およびベンダーランドスケープが含まれています。本レポートの詳細については、https://www.technavio.com/report/it-and-bpo-services-market-in-india-industry-analysis をご覧ください。 Technavioは、利益、価格、競争、プロモーションなどの主要パラメータの分析により、複数のソースからのデータの研究、合成、総括の方法により、市場の詳細な姿を提示します。また、業界の主要なインフルエンサーを特定することにより、市場の様々な側面を提示しています。提示されるデータは、包括的で信頼性が高く、一次および二次にわたる広範な調査の結果です。Technavioの市場調査レポートは、正確な市場成長を予測するために、完全な競争環境と、定性的および定量的調査を用いた詳細なベンダー選定方法と分析を提供します。 目次• 1 Executive Summaryo 1.1 Market overview o Exhibit 01: Executive Summary - Chart on Market Overview o Exhibit 02: Executive Summary - Data Table on Market Overview o Exhibit 03: Executive Summary - Chart on Country Market Characteristics o Exhibit 04: Executive Summary - Chart on Market Segmentation by Product o Exhibit 05: Executive Summary - Chart on Market Segmentation by End-user o Exhibit 06: Executive Summary - Chart on Market Segmentation by Type o Exhibit 07: Executive Summary - Chart on Vendor Market Positioning • 2 Market Landscape o 2.1 Market ecosystem o Exhibit 08: Parent market o Exhibit 09: Market Characteristics • 3 Market Sizing o 3.1 Market definition o Exhibit 10: Offerings of vendors included in the market definition o 3.2 Market segment analysis o Exhibit 11: Market segments o 3.3 Market size 2021 o 3.4 Market outlook: Forecast for 2021-2026 o Exhibit 12: Chart on India - Market size and forecast 2021-2026 ($ billion) o Exhibit 13: Data Table on India - Market size and forecast 2021-2026 ($ billion) o Exhibit 14: Chart on India: Year-over-year growth 2021-2026 (%) o Exhibit 15: Data Table on India: Year-over-year growth 2021-2026 (%) • 4 Five Forces Analysis o 4.1 Five forces summary o Exhibit 16: Five forces analysis - Comparison between 2021 and 2026 o 4.2 Bargaining power of buyers o Exhibit 17: Chart on Bargaining power of buyers - Impact of key factors 2021 and 2026 o 4.3 Bargaining power of suppliers o Exhibit 18: Bargaining power of suppliers - Impact of key factors in 2021 and 2026 o 4.4 Threat of new entrants o Exhibit 19: Threat of new entrants - Impact of key factors in 2021 and 2026 o 4.5 Threat of substitutes o Exhibit 20: Threat of substitutes - Impact of key factors in 2021 and 2026 o 4.6 Threat of rivalry o Exhibit 21: Threat of rivalry - Impact of key factors in 2021 and 2026 o 4.7 Market condition o Exhibit 22: Chart on Market condition - Five forces 2021 and 2026 • 5 Market Segmentation by Product o 5.1 Market segments o Exhibit 23: Chart on Product - Market share 2021-2026 (%) o Exhibit 24: Data Table on Product - Market share 2021-2026 (%) o 5.2 Comparison by Product o Exhibit 25: Chart on Comparison by Product o Exhibit 26: Data Table on Comparison by Product o 5.3 IT services - Market size and forecast 2021-2026 o Exhibit 27: Chart on IT services - Market size and forecast 2021-2026 ($ billion) o Exhibit 28: Data Table on IT services - Market size and forecast 2021-2026 ($ billion) o Exhibit 29: Chart on IT services - Year-over-year growth 2021-2026 (%) o Exhibit 30: Data Table on IT services - Year-over-year growth 2021-2026 (%) o 5.4 BPM - Market size and forecast 2021-2026 o Exhibit 31: Chart on BPM - Market size and forecast 2021-2026 ($ billion) o Exhibit 32: Data Table on BPM - Market size and forecast 2021-2026 ($ billion) o Exhibit 33: Chart on BPM - Year-over-year growth 2021-2026 (%) o Exhibit 34: Data Table on BPM - Year-over-year growth 2021-2026 (%) o 5.5 Software and R and D - Market size and forecast 2021-2026 o Exhibit 35: Chart on Software and R and D - Market size and forecast 2021-2026 ($ billion) o Exhibit 36: Data Table on Software and R and D - Market size and forecast 2021-2026 ($ billion) o Exhibit 37: Chart on Software and R and D - Year-over-year growth 2021-2026 (%) o Exhibit 38: Data Table on Software and R and D - Year-over-year growth 2021-2026 (%) o 5.6 Market opportunity by Product o Exhibit 39: Market opportunity by Product ($ billion) • 6 Market Segmentation by End-user o 6.1 Market segments o Exhibit 40: Chart on End-user - Market share 2021-2026 (%) o Exhibit 41: Data Table on End-user - Market share 2021-2026 (%) o 6.2 Comparison by End-user o Exhibit 42: Chart on Comparison by End-user o Exhibit 43: Data Table on Comparison by End-user o 6.3 Finance - Market size and forecast 2021-2026 o Exhibit 44: Chart on Finance - Market size and forecast 2021-2026 ($ billion) o Exhibit 45: Data Table on Finance - Market size and forecast 2021-2026 ($ billion) o Exhibit 46: Chart on Finance - Year-over-year growth 2021-2026 (%) o Exhibit 47: Data Table on Finance - Year-over-year growth 2021-2026 (%) o 6.4 Insurance - Market size and forecast 2021-2026 o Exhibit 48: Chart on Insurance - Market size and forecast 2021-2026 ($ billion) o Exhibit 49: Data Table on Insurance - Market size and forecast 2021-2026 ($ billion) o Exhibit 50: Chart on Insurance - Year-over-year growth 2021-2026 (%) o Exhibit 51: Data Table on Insurance - Year-over-year growth 2021-2026 (%) o 6.5 Telecom - Market size and forecast 2021-2026 o Exhibit 52: Chart on Telecom - Market size and forecast 2021-2026 ($ billion) o Exhibit 53: Data Table on Telecom - Market size and forecast 2021-2026 ($ billion) o Exhibit 54: Chart on Telecom - Year-over-year growth 2021-2026 (%) o Exhibit 55: Data Table on Telecom - Year-over-year growth 2021-2026 (%) o 6.6 Healthcare - Market size and forecast 2021-2026 o Exhibit 56: Chart on Healthcare - Market size and forecast 2021-2026 ($ billion) o Exhibit 57: Data Table on Healthcare - Market size and forecast 2021-2026 ($ billion) o Exhibit 58: Chart on Healthcare - Year-over-year growth 2021-2026 (%) o Exhibit 59: Data Table on Healthcare - Year-over-year growth 2021-2026 (%) o 6.7 Others - Market size and forecast 2021-2026 o Exhibit 60: Chart on Others - Market size and forecast 2021-2026 ($ billion) o Exhibit 61: Data Table on Others - Market size and forecast 2021-2026 ($ billion) o Exhibit 62: Chart on Others - Year-over-year growth 2021-2026 (%) o Exhibit 63: Data Table on Others - Year-over-year growth 2021-2026 (%) o 6.8 Market opportunity by End-user o Exhibit 64: Market opportunity by End-user ($ billion) • 7 Market Segmentation by Type o 7.1 Market segments o Exhibit 65: Chart on Type - Market share 2021-2026 (%) o Exhibit 66: Data Table on Type - Market share 2021-2026 (%) o 7.2 Comparison by Type o Exhibit 67: Chart on Comparison by Type o Exhibit 68: Data Table on Comparison by Type o 7.3 Export - Market size and forecast 2021-2026 o Exhibit 69: Chart on Export - Market size and forecast 2021-2026 ($ billion) o Exhibit 70: Data Table on Export - Market size and forecast 2021-2026 ($ billion) o Exhibit 71: Chart on Export - Year-over-year growth 2021-2026 (%) o Exhibit 72: Data Table on Export - Year-over-year growth 2021-2026 (%) o 7.4 Domestic - Market size and forecast 2021-2026 o Exhibit 73: Chart on Domestic - Market size and forecast 2021-2026 ($ billion) o Exhibit 74: Data Table on Domestic - Market size and forecast 2021-2026 ($ billion) o Exhibit 75: Chart on Domestic - Year-over-year growth 2021-2026 (%) o Exhibit 76: Data Table on Domestic - Year-over-year growth 2021-2026 (%) o 7.5 Market opportunity by Type o Exhibit 77: Market opportunity by Type ($ billion) • 8 Customer Landscape o 8.1 Customer landscape overview o Exhibit 78: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria • 9 Drivers, Challenges, and Trends o 9.1 Market drivers o 9.2 Market challenges o 9.3 Impact of drivers and challenges o Exhibit 79: Impact of drivers and challenges in 2021 and 2026 o 9.4 Market trends • 10 Vendor Landscape o 10.1 Overview o 10.2 Vendor landscape o Exhibit 80: Overview on Criticality of inputs and Factors of differentiation o 10.3 Landscape disruption o Exhibit 81: Overview on factors of disruption o 10.4 Industry risks o Exhibit 82: Impact of key risks on business • 11 Vendor Analysis o 11.1 Vendors covered o Exhibit 83: Vendors covered o 11.2 Market positioning of vendors o Exhibit 84: Matrix on vendor position and classification o 11.3 Accenture Plc o Exhibit 85: Accenture Plc - Overview o Exhibit 86: Accenture Plc - Business segments o Exhibit 87: Accenture Plc - Key news o Exhibit 88: Accenture Plc - Key offerings o Exhibit 89: Accenture Plc - Segment focus o 11.4 Cognizant Technology Solutions Corp. o Exhibit 90: Cognizant Technology Solutions Corp. - Overview o Exhibit 91: Cognizant Technology Solutions Corp. - Business segments o Exhibit 92: Cognizant Technology Solutions Corp. - Key news o Exhibit 93: Cognizant Technology Solutions Corp. - Key offerings o Exhibit 94: Cognizant Technology Solutions Corp. - Segment focus o 11.5 HCL Technologies Ltd. o Exhibit 95: HCL Technologies Ltd. - Overview o Exhibit 96: HCL Technologies Ltd. - Business segments o Exhibit 97: HCL Technologies Ltd. - Key offerings o Exhibit 98: HCL Technologies Ltd. - Segment focus o 11.6 Infosys Ltd. o Exhibit 99: Infosys Ltd. - Overview o Exhibit 100: Infosys Ltd. - Business segments o Exhibit 101: Infosys Ltd. - Key news o Exhibit 102: Infosys Ltd. - Key offerings o Exhibit 103: Infosys Ltd. - Segment focus o 11.7 International Business Machines Corp. o Exhibit 104: International Business Machines Corp. - Overview o Exhibit 105: International Business Machines Corp. - Business segments o Exhibit 106: International Business Machines Corp. - Key offerings o Exhibit 107: International Business Machines Corp. - Segment focus o 11.8 Serco Group Plc o Exhibit 108: Serco Group Plc - Overview o Exhibit 109: Serco Group Plc - Business segments o Exhibit 110: Serco Group Plc - Key news o Exhibit 111: Serco Group Plc - Key offerings o Exhibit 112: Serco Group Plc - Segment focus o 11.9 Tata Consultancy Services Ltd. o Exhibit 113: Tata Consultancy Services Ltd. - Overview o Exhibit 114: Tata Consultancy Services Ltd. - Business segments o Exhibit 115: Tata Consultancy Services Ltd. - Key news o Exhibit 116: Tata Consultancy Services Ltd. - Key offerings o Exhibit 117: Tata Consultancy Services Ltd. - Segment focus o 11.10 Tech Mahindra Ltd o Exhibit 118: Tech Mahindra Ltd - Overview o Exhibit 119: Tech Mahindra Ltd - Business segments o Exhibit 120: Tech Mahindra Ltd - Key offerings o Exhibit 121: Tech Mahindra Ltd - Segment focus o 11.11 Wipro Ltd. o Exhibit 122: Wipro Ltd. - Overview o Exhibit 123: Wipro Ltd. - Business segments o Exhibit 124: Wipro Ltd. - Key news o Exhibit 125: Wipro Ltd. - Key offerings o Exhibit 126: Wipro Ltd. - Segment focus o 11.12 WNS Holdings Ltd. o Exhibit 127: WNS Holdings Ltd. - Overview o Exhibit 128: WNS Holdings Ltd. - Business segments o Exhibit 129: WNS Holdings Ltd. - Key offerings o Exhibit 130: WNS Holdings Ltd. - Segment focus • 12 Appendix o 12.1 Scope of the report o 12.2 Inclusions and exclusions checklist o Exhibit 131: Inclusions checklist o Exhibit 132: Exclusions checklist o 12.3 Currency conversion rates for US$ o Exhibit 133: Currency conversion rates for US$ o 12.4 Research methodology o Exhibit 134: Research methodology o Exhibit 135: Validation techniques employed for market sizing o Exhibit 136: Information sources o 12.5 List of abbreviations o Exhibit 137: List of abbreviations o Engineering and Research and Development Services Exhibits: Exhibits1: Executive Summary - Chart on Market Overview Exhibits2: Executive Summary - Data Table on Market Overview Exhibits3: Executive Summary - Chart on Country Market Characteristics Exhibits4: Executive Summary - Chart on Market Segmentation by Product Exhibits5: Executive Summary - Chart on Market Segmentation by End-user Exhibits6: Executive Summary - Chart on Market Segmentation by Type Exhibits7: Executive Summary - Chart on Vendor Market Positioning Exhibits8: Parent market Exhibits9: Market Characteristics Exhibits10: Offerings of vendors included in the market definition Exhibits11: Market segments Exhibits12: Chart on India - Market size and forecast 2021-2026 ($ billion) Exhibits13: Data Table on India - Market size and forecast 2021-2026 ($ billion) Exhibits14: Chart on India: Year-over-year growth 2021-2026 (%) Exhibits15: Data Table on India: Year-over-year growth 2021-2026 (%) Exhibits16: Five forces analysis - Comparison between 2021 and 2026 Exhibits17: Chart on Bargaining power of buyers - Impact of key factors 2021 and 2026 Exhibits18: Bargaining power of suppliers - Impact of key factors in 2021 and 2026 Exhibits19: Threat of new entrants - Impact of key factors in 2021 and 2026 Exhibits20: Threat of substitutes - Impact of key factors in 2021 and 2026 Exhibits21: Threat of rivalry - Impact of key factors in 2021 and 2026 Exhibits22: Chart on Market condition - Five forces 2021 and 2026 Exhibits23: Chart on Product - Market share 2021-2026 (%) Exhibits24: Data Table on Product - Market share 2021-2026 (%) Exhibits25: Chart on Comparison by Product Exhibits26: Data Table on Comparison by Product Exhibits27: Chart on IT services - Market size and forecast 2021-2026 ($ billion) Exhibits28: Data Table on IT services - Market size and forecast 2021-2026 ($ billion) Exhibits29: Chart on IT services - Year-over-year growth 2021-2026 (%) Exhibits30: Data Table on IT services - Year-over-year growth 2021-2026 (%) Exhibits31: Chart on BPM - Market size and forecast 2021-2026 ($ billion) Exhibits32: Data Table on BPM - Market size and forecast 2021-2026 ($ billion) Exhibits33: Chart on BPM - Year-over-year growth 2021-2026 (%) Exhibits34: Data Table on BPM - Year-over-year growth 2021-2026 (%) Exhibits35: Chart on Software and R and D - Market size and forecast 2021-2026 ($ billion) Exhibits36: Data Table on Software and R and D - Market size and forecast 2021-2026 ($ billion) Exhibits37: Chart on Software and R and D - Year-over-year growth 2021-2026 (%) Exhibits38: Data Table on Software and R and D - Year-over-year growth 2021-2026 (%) Exhibits39: Market opportunity by Product ($ billion) Exhibits40: Chart on End-user - Market share 2021-2026 (%) Exhibits41: Data Table on End-user - Market share 2021-2026 (%) Exhibits42: Chart on Comparison by End-user Exhibits43: Data Table on Comparison by End-user Exhibits44: Chart on Finance - Market size and forecast 2021-2026 ($ billion) Exhibits45: Data Table on Finance - Market size and forecast 2021-2026 ($ billion) Exhibits46: Chart on Finance - Year-over-year growth 2021-2026 (%) Exhibits47: Data Table on Finance - Year-over-year growth 2021-2026 (%) Exhibits48: Chart on Insurance - Market size and forecast 2021-2026 ($ billion) Exhibits49: Data Table on Insurance - Market size and forecast 2021-2026 ($ billion) Exhibits50: Chart on Insurance - Year-over-year growth 2021-2026 (%) Exhibits51: Data Table on Insurance - Year-over-year growth 2021-2026 (%) Exhibits52: Chart on Telecom - Market size and forecast 2021-2026 ($ billion) Exhibits53: Data Table on Telecom - Market size and forecast 2021-2026 ($ billion) Exhibits54: Chart on Telecom - Year-over-year growth 2021-2026 (%) Exhibits55: Data Table on Telecom - Year-over-year growth 2021-2026 (%) Exhibits56: Chart on Healthcare - Market size and forecast 2021-2026 ($ billion) Exhibits57: Data Table on Healthcare - Market size and forecast 2021-2026 ($ billion) Exhibits58: Chart on Healthcare - Year-over-year growth 2021-2026 (%) Exhibits59: Data Table on Healthcare - Year-over-year growth 2021-2026 (%) Exhibits60: Chart on Others - Market size and forecast 2021-2026 ($ billion) Exhibits61: Data Table on Others - Market size and forecast 2021-2026 ($ billion) Exhibits62: Chart on Others - Year-over-year growth 2021-2026 (%) Exhibits63: Data Table on Others - Year-over-year growth 2021-2026 (%) Exhibits64: Market opportunity by End-user ($ billion) Exhibits65: Chart on Type - Market share 2021-2026 (%) Exhibits66: Data Table on Type - Market share 2021-2026 (%) Exhibits67: Chart on Comparison by Type Exhibits68: Data Table on Comparison by Type Exhibits69: Chart on Export - Market size and forecast 2021-2026 ($ billion) Exhibits70: Data Table on Export - Market size and forecast 2021-2026 ($ billion) Exhibits71: Chart on Export - Year-over-year growth 2021-2026 (%) Exhibits72: Data Table on Export - Year-over-year growth 2021-2026 (%) Exhibits73: Chart on Domestic - Market size and forecast 2021-2026 ($ billion) Exhibits74: Data Table on Domestic - Market size and forecast 2021-2026 ($ billion) Exhibits75: Chart on Domestic - Year-over-year growth 2021-2026 (%) Exhibits76: Data Table on Domestic - Year-over-year growth 2021-2026 (%) Exhibits77: Market opportunity by Type ($ billion) Exhibits78: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria Exhibits79: Impact of drivers and challenges in 2021 and 2026 Exhibits80: Overview on Criticality of inputs and Factors of differentiation Exhibits81: Overview on factors of disruption Exhibits82: Impact of key risks on business Exhibits83: Vendors covered Exhibits84: Matrix on vendor position and classification Exhibits85: Accenture Plc - Overview Exhibits86: Accenture Plc - Business segments Exhibits87: Accenture Plc - Key news Exhibits88: Accenture Plc - Key offerings Exhibits89: Accenture Plc - Segment focus Exhibits90: Cognizant Technology Solutions Corp. - Overview Exhibits91: Cognizant Technology Solutions Corp. - Business segments Exhibits92: Cognizant Technology Solutions Corp. - Key news Exhibits93: Cognizant Technology Solutions Corp. - Key offerings Exhibits94: Cognizant Technology Solutions Corp. - Segment focus Exhibits95: HCL Technologies Ltd. - Overview Exhibits96: HCL Technologies Ltd. - Business segments Exhibits97: HCL Technologies Ltd. - Key offerings Exhibits98: HCL Technologies Ltd. - Segment focus Exhibits99: Infosys Ltd. - Overview Exhibits100: Infosys Ltd. - Business segments Exhibits101: Infosys Ltd. - Key news Exhibits102: Infosys Ltd. - Key offerings Exhibits103: Infosys Ltd. - Segment focus Exhibits104: International Business Machines Corp. - Overview Exhibits105: International Business Machines Corp. - Business segments Exhibits106: International Business Machines Corp. - Key offerings Exhibits107: International Business Machines Corp. - Segment focus Exhibits108: Serco Group Plc - Overview Exhibits109: Serco Group Plc - Business segments Exhibits110: Serco Group Plc - Key news Exhibits111: Serco Group Plc - Key offerings Exhibits112: Serco Group Plc - Segment focus Exhibits113: Tata Consultancy Services Ltd. - Overview Exhibits114: Tata Consultancy Services Ltd. - Business segments Exhibits115: Tata Consultancy Services Ltd. - Key news Exhibits116: Tata Consultancy Services Ltd. - Key offerings Exhibits117: Tata Consultancy Services Ltd. - Segment focus Exhibits118: Tech Mahindra Ltd - Overview Exhibits119: Tech Mahindra Ltd - Business segments Exhibits120: Tech Mahindra Ltd - Key offerings Exhibits121: Tech Mahindra Ltd - Segment focus Exhibits122: Wipro Ltd. - Overview Exhibits123: Wipro Ltd. - Business segments Exhibits124: Wipro Ltd. - Key news Exhibits125: Wipro Ltd. - Key offerings Exhibits126: Wipro Ltd. - Segment focus Exhibits127: WNS Holdings Ltd. - Overview Exhibits128: WNS Holdings Ltd. - Business segments Exhibits129: WNS Holdings Ltd. - Key offerings Exhibits130: WNS Holdings Ltd. - Segment focus Exhibits131: Inclusions checklist Exhibits132: Exclusions checklist Exhibits133: Currency conversion rates for US$ Exhibits134: Research methodology Exhibits135: Validation techniques employed for market sizing Exhibits136: Information sources Exhibits137: List of abbreviations
SummaryIT and BPO Services Market in India 2022-2026 Table of Contents• 1 Executive Summaryo 1.1 Market overview o Exhibit 01: Executive Summary - Chart on Market Overview o Exhibit 02: Executive Summary - Data Table on Market Overview o Exhibit 03: Executive Summary - Chart on Country Market Characteristics o Exhibit 04: Executive Summary - Chart on Market Segmentation by Product o Exhibit 05: Executive Summary - Chart on Market Segmentation by End-user o Exhibit 06: Executive Summary - Chart on Market Segmentation by Type o Exhibit 07: Executive Summary - Chart on Vendor Market Positioning • 2 Market Landscape o 2.1 Market ecosystem o Exhibit 08: Parent market o Exhibit 09: Market Characteristics • 3 Market Sizing o 3.1 Market definition o Exhibit 10: Offerings of vendors included in the market definition o 3.2 Market segment analysis o Exhibit 11: Market segments o 3.3 Market size 2021 o 3.4 Market outlook: Forecast for 2021-2026 o Exhibit 12: Chart on India - Market size and forecast 2021-2026 ($ billion) o Exhibit 13: Data Table on India - Market size and forecast 2021-2026 ($ billion) o Exhibit 14: Chart on India: Year-over-year growth 2021-2026 (%) o Exhibit 15: Data Table on India: Year-over-year growth 2021-2026 (%) • 4 Five Forces Analysis o 4.1 Five forces summary o Exhibit 16: Five forces analysis - Comparison between 2021 and 2026 o 4.2 Bargaining power of buyers o Exhibit 17: Chart on Bargaining power of buyers - Impact of key factors 2021 and 2026 o 4.3 Bargaining power of suppliers o Exhibit 18: Bargaining power of suppliers - Impact of key factors in 2021 and 2026 o 4.4 Threat of new entrants o Exhibit 19: Threat of new entrants - Impact of key factors in 2021 and 2026 o 4.5 Threat of substitutes o Exhibit 20: Threat of substitutes - Impact of key factors in 2021 and 2026 o 4.6 Threat of rivalry o Exhibit 21: Threat of rivalry - Impact of key factors in 2021 and 2026 o 4.7 Market condition o Exhibit 22: Chart on Market condition - Five forces 2021 and 2026 • 5 Market Segmentation by Product o 5.1 Market segments o Exhibit 23: Chart on Product - Market share 2021-2026 (%) o Exhibit 24: Data Table on Product - Market share 2021-2026 (%) o 5.2 Comparison by Product o Exhibit 25: Chart on Comparison by Product o Exhibit 26: Data Table on Comparison by Product o 5.3 IT services - Market size and forecast 2021-2026 o Exhibit 27: Chart on IT services - Market size and forecast 2021-2026 ($ billion) o Exhibit 28: Data Table on IT services - Market size and forecast 2021-2026 ($ billion) o Exhibit 29: Chart on IT services - Year-over-year growth 2021-2026 (%) o Exhibit 30: Data Table on IT services - Year-over-year growth 2021-2026 (%) o 5.4 BPM - Market size and forecast 2021-2026 o Exhibit 31: Chart on BPM - Market size and forecast 2021-2026 ($ billion) o Exhibit 32: Data Table on BPM - Market size and forecast 2021-2026 ($ billion) o Exhibit 33: Chart on BPM - Year-over-year growth 2021-2026 (%) o Exhibit 34: Data Table on BPM - Year-over-year growth 2021-2026 (%) o 5.5 Software and R and D - Market size and forecast 2021-2026 o Exhibit 35: Chart on Software and R and D - Market size and forecast 2021-2026 ($ billion) o Exhibit 36: Data Table on Software and R and D - Market size and forecast 2021-2026 ($ billion) o Exhibit 37: Chart on Software and R and D - Year-over-year growth 2021-2026 (%) o Exhibit 38: Data Table on Software and R and D - Year-over-year growth 2021-2026 (%) o 5.6 Market opportunity by Product o Exhibit 39: Market opportunity by Product ($ billion) • 6 Market Segmentation by End-user o 6.1 Market segments o Exhibit 40: Chart on End-user - Market share 2021-2026 (%) o Exhibit 41: Data Table on End-user - Market share 2021-2026 (%) o 6.2 Comparison by End-user o Exhibit 42: Chart on Comparison by End-user o Exhibit 43: Data Table on Comparison by End-user o 6.3 Finance - Market size and forecast 2021-2026 o Exhibit 44: Chart on Finance - Market size and forecast 2021-2026 ($ billion) o Exhibit 45: Data Table on Finance - Market size and forecast 2021-2026 ($ billion) o Exhibit 46: Chart on Finance - Year-over-year growth 2021-2026 (%) o Exhibit 47: Data Table on Finance - Year-over-year growth 2021-2026 (%) o 6.4 Insurance - Market size and forecast 2021-2026 o Exhibit 48: Chart on Insurance - Market size and forecast 2021-2026 ($ billion) o Exhibit 49: Data Table on Insurance - Market size and forecast 2021-2026 ($ billion) o Exhibit 50: Chart on Insurance - Year-over-year growth 2021-2026 (%) o Exhibit 51: Data Table on Insurance - Year-over-year growth 2021-2026 (%) o 6.5 Telecom - Market size and forecast 2021-2026 o Exhibit 52: Chart on Telecom - Market size and forecast 2021-2026 ($ billion) o Exhibit 53: Data Table on Telecom - Market size and forecast 2021-2026 ($ billion) o Exhibit 54: Chart on Telecom - Year-over-year growth 2021-2026 (%) o Exhibit 55: Data Table on Telecom - Year-over-year growth 2021-2026 (%) o 6.6 Healthcare - Market size and forecast 2021-2026 o Exhibit 56: Chart on Healthcare - Market size and forecast 2021-2026 ($ billion) o Exhibit 57: Data Table on Healthcare - Market size and forecast 2021-2026 ($ billion) o Exhibit 58: Chart on Healthcare - Year-over-year growth 2021-2026 (%) o Exhibit 59: Data Table on Healthcare - Year-over-year growth 2021-2026 (%) o 6.7 Others - Market size and forecast 2021-2026 o Exhibit 60: Chart on Others - Market size and forecast 2021-2026 ($ billion) o Exhibit 61: Data Table on Others - Market size and forecast 2021-2026 ($ billion) o Exhibit 62: Chart on Others - Year-over-year growth 2021-2026 (%) o Exhibit 63: Data Table on Others - Year-over-year growth 2021-2026 (%) o 6.8 Market opportunity by End-user o Exhibit 64: Market opportunity by End-user ($ billion) • 7 Market Segmentation by Type o 7.1 Market segments o Exhibit 65: Chart on Type - Market share 2021-2026 (%) o Exhibit 66: Data Table on Type - Market share 2021-2026 (%) o 7.2 Comparison by Type o Exhibit 67: Chart on Comparison by Type o Exhibit 68: Data Table on Comparison by Type o 7.3 Export - Market size and forecast 2021-2026 o Exhibit 69: Chart on Export - Market size and forecast 2021-2026 ($ billion) o Exhibit 70: Data Table on Export - Market size and forecast 2021-2026 ($ billion) o Exhibit 71: Chart on Export - Year-over-year growth 2021-2026 (%) o Exhibit 72: Data Table on Export - Year-over-year growth 2021-2026 (%) o 7.4 Domestic - Market size and forecast 2021-2026 o Exhibit 73: Chart on Domestic - Market size and forecast 2021-2026 ($ billion) o Exhibit 74: Data Table on Domestic - Market size and forecast 2021-2026 ($ billion) o Exhibit 75: Chart on Domestic - Year-over-year growth 2021-2026 (%) o Exhibit 76: Data Table on Domestic - Year-over-year growth 2021-2026 (%) o 7.5 Market opportunity by Type o Exhibit 77: Market opportunity by Type ($ billion) • 8 Customer Landscape o 8.1 Customer landscape overview o Exhibit 78: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria • 9 Drivers, Challenges, and Trends o 9.1 Market drivers o 9.2 Market challenges o 9.3 Impact of drivers and challenges o Exhibit 79: Impact of drivers and challenges in 2021 and 2026 o 9.4 Market trends • 10 Vendor Landscape o 10.1 Overview o 10.2 Vendor landscape o Exhibit 80: Overview on Criticality of inputs and Factors of differentiation o 10.3 Landscape disruption o Exhibit 81: Overview on factors of disruption o 10.4 Industry risks o Exhibit 82: Impact of key risks on business • 11 Vendor Analysis o 11.1 Vendors covered o Exhibit 83: Vendors covered o 11.2 Market positioning of vendors o Exhibit 84: Matrix on vendor position and classification o 11.3 Accenture Plc o Exhibit 85: Accenture Plc - Overview o Exhibit 86: Accenture Plc - Business segments o Exhibit 87: Accenture Plc - Key news o Exhibit 88: Accenture Plc - Key offerings o Exhibit 89: Accenture Plc - Segment focus o 11.4 Cognizant Technology Solutions Corp. o Exhibit 90: Cognizant Technology Solutions Corp. - Overview o Exhibit 91: Cognizant Technology Solutions Corp. - Business segments o Exhibit 92: Cognizant Technology Solutions Corp. - Key news o Exhibit 93: Cognizant Technology Solutions Corp. - Key offerings o Exhibit 94: Cognizant Technology Solutions Corp. - Segment focus o 11.5 HCL Technologies Ltd. o Exhibit 95: HCL Technologies Ltd. - Overview o Exhibit 96: HCL Technologies Ltd. - Business segments o Exhibit 97: HCL Technologies Ltd. - Key offerings o Exhibit 98: HCL Technologies Ltd. - Segment focus o 11.6 Infosys Ltd. o Exhibit 99: Infosys Ltd. - Overview o Exhibit 100: Infosys Ltd. - Business segments o Exhibit 101: Infosys Ltd. - Key news o Exhibit 102: Infosys Ltd. - Key offerings o Exhibit 103: Infosys Ltd. - Segment focus o 11.7 International Business Machines Corp. o Exhibit 104: International Business Machines Corp. - Overview o Exhibit 105: International Business Machines Corp. - Business segments o Exhibit 106: International Business Machines Corp. - Key offerings o Exhibit 107: International Business Machines Corp. - Segment focus o 11.8 Serco Group Plc o Exhibit 108: Serco Group Plc - Overview o Exhibit 109: Serco Group Plc - Business segments o Exhibit 110: Serco Group Plc - Key news o Exhibit 111: Serco Group Plc - Key offerings o Exhibit 112: Serco Group Plc - Segment focus o 11.9 Tata Consultancy Services Ltd. o Exhibit 113: Tata Consultancy Services Ltd. - Overview o Exhibit 114: Tata Consultancy Services Ltd. - Business segments o Exhibit 115: Tata Consultancy Services Ltd. - Key news o Exhibit 116: Tata Consultancy Services Ltd. - Key offerings o Exhibit 117: Tata Consultancy Services Ltd. - Segment focus o 11.10 Tech Mahindra Ltd o Exhibit 118: Tech Mahindra Ltd - Overview o Exhibit 119: Tech Mahindra Ltd - Business segments o Exhibit 120: Tech Mahindra Ltd - Key offerings o Exhibit 121: Tech Mahindra Ltd - Segment focus o 11.11 Wipro Ltd. o Exhibit 122: Wipro Ltd. - Overview o Exhibit 123: Wipro Ltd. - Business segments o Exhibit 124: Wipro Ltd. - Key news o Exhibit 125: Wipro Ltd. - Key offerings o Exhibit 126: Wipro Ltd. - Segment focus o 11.12 WNS Holdings Ltd. o Exhibit 127: WNS Holdings Ltd. - Overview o Exhibit 128: WNS Holdings Ltd. - Business segments o Exhibit 129: WNS Holdings Ltd. - Key offerings o Exhibit 130: WNS Holdings Ltd. - Segment focus • 12 Appendix o 12.1 Scope of the report o 12.2 Inclusions and exclusions checklist o Exhibit 131: Inclusions checklist o Exhibit 132: Exclusions checklist o 12.3 Currency conversion rates for US$ o Exhibit 133: Currency conversion rates for US$ o 12.4 Research methodology o Exhibit 134: Research methodology o Exhibit 135: Validation techniques employed for market sizing o Exhibit 136: Information sources o 12.5 List of abbreviations o Exhibit 137: List of abbreviations o Engineering and Research and Development Services Exhibits: Exhibits1: Executive Summary - Chart on Market Overview Exhibits2: Executive Summary - Data Table on Market Overview Exhibits3: Executive Summary - Chart on Country Market Characteristics Exhibits4: Executive Summary - Chart on Market Segmentation by Product Exhibits5: Executive Summary - Chart on Market Segmentation by End-user Exhibits6: Executive Summary - Chart on Market Segmentation by Type Exhibits7: Executive Summary - Chart on Vendor Market Positioning Exhibits8: Parent market Exhibits9: Market Characteristics Exhibits10: Offerings of vendors included in the market definition Exhibits11: Market segments Exhibits12: Chart on India - Market size and forecast 2021-2026 ($ billion) Exhibits13: Data Table on India - Market size and forecast 2021-2026 ($ billion) Exhibits14: Chart on India: Year-over-year growth 2021-2026 (%) Exhibits15: Data Table on India: Year-over-year growth 2021-2026 (%) Exhibits16: Five forces analysis - Comparison between 2021 and 2026 Exhibits17: Chart on Bargaining power of buyers - Impact of key factors 2021 and 2026 Exhibits18: Bargaining power of suppliers - Impact of key factors in 2021 and 2026 Exhibits19: Threat of new entrants - Impact of key factors in 2021 and 2026 Exhibits20: Threat of substitutes - Impact of key factors in 2021 and 2026 Exhibits21: Threat of rivalry - Impact of key factors in 2021 and 2026 Exhibits22: Chart on Market condition - Five forces 2021 and 2026 Exhibits23: Chart on Product - Market share 2021-2026 (%) Exhibits24: Data Table on Product - Market share 2021-2026 (%) Exhibits25: Chart on Comparison by Product Exhibits26: Data Table on Comparison by Product Exhibits27: Chart on IT services - Market size and forecast 2021-2026 ($ billion) Exhibits28: Data Table on IT services - Market size and forecast 2021-2026 ($ billion) Exhibits29: Chart on IT services - Year-over-year growth 2021-2026 (%) Exhibits30: Data Table on IT services - Year-over-year growth 2021-2026 (%) Exhibits31: Chart on BPM - Market size and forecast 2021-2026 ($ billion) Exhibits32: Data Table on BPM - Market size and forecast 2021-2026 ($ billion) Exhibits33: Chart on BPM - Year-over-year growth 2021-2026 (%) Exhibits34: Data Table on BPM - Year-over-year growth 2021-2026 (%) Exhibits35: Chart on Software and R and D - Market size and forecast 2021-2026 ($ billion) Exhibits36: Data Table on Software and R and D - Market size and forecast 2021-2026 ($ billion) Exhibits37: Chart on Software and R and D - Year-over-year growth 2021-2026 (%) Exhibits38: Data Table on Software and R and D - Year-over-year growth 2021-2026 (%) Exhibits39: Market opportunity by Product ($ billion) Exhibits40: Chart on End-user - Market share 2021-2026 (%) Exhibits41: Data Table on End-user - Market share 2021-2026 (%) Exhibits42: Chart on Comparison by End-user Exhibits43: Data Table on Comparison by End-user Exhibits44: Chart on Finance - Market size and forecast 2021-2026 ($ billion) Exhibits45: Data Table on Finance - Market size and forecast 2021-2026 ($ billion) Exhibits46: Chart on Finance - Year-over-year growth 2021-2026 (%) Exhibits47: Data Table on Finance - Year-over-year growth 2021-2026 (%) Exhibits48: Chart on Insurance - Market size and forecast 2021-2026 ($ billion) Exhibits49: Data Table on Insurance - Market size and forecast 2021-2026 ($ billion) Exhibits50: Chart on Insurance - Year-over-year growth 2021-2026 (%) Exhibits51: Data Table on Insurance - Year-over-year growth 2021-2026 (%) Exhibits52: Chart on Telecom - Market size and forecast 2021-2026 ($ billion) Exhibits53: Data Table on Telecom - Market size and forecast 2021-2026 ($ billion) Exhibits54: Chart on Telecom - Year-over-year growth 2021-2026 (%) Exhibits55: Data Table on Telecom - Year-over-year growth 2021-2026 (%) Exhibits56: Chart on Healthcare - Market size and forecast 2021-2026 ($ billion) Exhibits57: Data Table on Healthcare - Market size and forecast 2021-2026 ($ billion) Exhibits58: Chart on Healthcare - Year-over-year growth 2021-2026 (%) Exhibits59: Data Table on Healthcare - Year-over-year growth 2021-2026 (%) Exhibits60: Chart on Others - Market size and forecast 2021-2026 ($ billion) Exhibits61: Data Table on Others - Market size and forecast 2021-2026 ($ billion) Exhibits62: Chart on Others - Year-over-year growth 2021-2026 (%) Exhibits63: Data Table on Others - Year-over-year growth 2021-2026 (%) Exhibits64: Market opportunity by End-user ($ billion) Exhibits65: Chart on Type - Market share 2021-2026 (%) Exhibits66: Data Table on Type - Market share 2021-2026 (%) Exhibits67: Chart on Comparison by Type Exhibits68: Data Table on Comparison by Type Exhibits69: Chart on Export - Market size and forecast 2021-2026 ($ billion) Exhibits70: Data Table on Export - Market size and forecast 2021-2026 ($ billion) Exhibits71: Chart on Export - Year-over-year growth 2021-2026 (%) Exhibits72: Data Table on Export - Year-over-year growth 2021-2026 (%) Exhibits73: Chart on Domestic - Market size and forecast 2021-2026 ($ billion) Exhibits74: Data Table on Domestic - Market size and forecast 2021-2026 ($ billion) Exhibits75: Chart on Domestic - Year-over-year growth 2021-2026 (%) Exhibits76: Data Table on Domestic - Year-over-year growth 2021-2026 (%) Exhibits77: Market opportunity by Type ($ billion) Exhibits78: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria Exhibits79: Impact of drivers and challenges in 2021 and 2026 Exhibits80: Overview on Criticality of inputs and Factors of differentiation Exhibits81: Overview on factors of disruption Exhibits82: Impact of key risks on business Exhibits83: Vendors covered Exhibits84: Matrix on vendor position and classification Exhibits85: Accenture Plc - Overview Exhibits86: Accenture Plc - Business segments Exhibits87: Accenture Plc - Key news Exhibits88: Accenture Plc - Key offerings Exhibits89: Accenture Plc - Segment focus Exhibits90: Cognizant Technology Solutions Corp. - Overview Exhibits91: Cognizant Technology Solutions Corp. - Business segments Exhibits92: Cognizant Technology Solutions Corp. - Key news Exhibits93: Cognizant Technology Solutions Corp. - Key offerings Exhibits94: Cognizant Technology Solutions Corp. - Segment focus Exhibits95: HCL Technologies Ltd. - Overview Exhibits96: HCL Technologies Ltd. - Business segments Exhibits97: HCL Technologies Ltd. - Key offerings Exhibits98: HCL Technologies Ltd. - Segment focus Exhibits99: Infosys Ltd. - Overview Exhibits100: Infosys Ltd. - Business segments Exhibits101: Infosys Ltd. - Key news Exhibits102: Infosys Ltd. - Key offerings Exhibits103: Infosys Ltd. - Segment focus Exhibits104: International Business Machines Corp. - Overview Exhibits105: International Business Machines Corp. - Business segments Exhibits106: International Business Machines Corp. - Key offerings Exhibits107: International Business Machines Corp. - Segment focus Exhibits108: Serco Group Plc - Overview Exhibits109: Serco Group Plc - Business segments Exhibits110: Serco Group Plc - Key news Exhibits111: Serco Group Plc - Key offerings Exhibits112: Serco Group Plc - Segment focus Exhibits113: Tata Consultancy Services Ltd. - Overview Exhibits114: Tata Consultancy Services Ltd. - Business segments Exhibits115: Tata Consultancy Services Ltd. - Key news Exhibits116: Tata Consultancy Services Ltd. - Key offerings Exhibits117: Tata Consultancy Services Ltd. - Segment focus Exhibits118: Tech Mahindra Ltd - Overview Exhibits119: Tech Mahindra Ltd - Business segments Exhibits120: Tech Mahindra Ltd - Key offerings Exhibits121: Tech Mahindra Ltd - Segment focus Exhibits122: Wipro Ltd. - Overview Exhibits123: Wipro Ltd. - Business segments Exhibits124: Wipro Ltd. - Key news Exhibits125: Wipro Ltd. - Key offerings Exhibits126: Wipro Ltd. - Segment focus Exhibits127: WNS Holdings Ltd. - Overview Exhibits128: WNS Holdings Ltd. - Business segments Exhibits129: WNS Holdings Ltd. - Key offerings Exhibits130: WNS Holdings Ltd. - Segment focus Exhibits131: Inclusions checklist Exhibits132: Exclusions checklist Exhibits133: Currency conversion rates for US$ Exhibits134: Research methodology Exhibits135: Validation techniques employed for market sizing Exhibits136: Information sources Exhibits137: List of abbreviations
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