Summary
Facility Management Services Market Research Report Information By Type (Hard Services (Smart Facility Management Solutions, and Non-Smart Facility Management Solutions), and Soft Services), Services (Hard services (Electrical, Civil, Mechanical, HVAC, and others}, and Soft Services (Cleaning, Laundry, Landscaping, Catering, Security), Application (Education, Commercial, Residential, Industrial, Government & Public, Healthcare), and Region (North America, Europe, Asia-Pacific, Middle East & Africa, and South America) Forecast till 2035
Market Overview
The facility management service market is anticipated to reach a valuation of USD 670 billion by 2035, with a compound annual growth rate (CAGR) of 8.9% from 2024 to 2035. Facility management (FM) is a business function that ensures the physical environment's seamless functionality, safety, efficiency, and comfort by integrating place, people, technology, and process. "Facility management services" are a collection of maintenance services that are employed by housing developments and enterprises to accomplish their objectives. The facility management services market is experiencing growth due to the swiftly expanding tourist and hospitality industries, the necessity of adhering to environmental and regulatory standards, and the growing demand for value-added services.
Market segment insights
The market segment is further classified into hard services and soft services based on service type. The hard services segment is estimated to dominate the market.
The facility management services market is further sub-segmented into real estate, healthcare, education, and military & defense based on the end-use industry.
Regional Perspectives
The facility management services market is primarily investigated in four main regions: North America, Europe, Asia-Pacific, and the Rest of the World. The Asia-Pacific region holds most of the market share.
In 2021, the Asia-Pacific region held the greatest market share, approximately 37.92%. In recent years, the region has emerged as a significant focal point for business expansions and investments, and it is a significant industrial manufacturing center. Some of the factors that are anticipated to drive market growth include the significantly increasing construction spending, infrastructure development, stringent government regulations regarding facility management, and the increasing emphasis on the safety and security of the facility.
Additionally, the Asia-Pacific region is anticipated to possess the largest market share in facility management due to the existence of a plethora of organized and unorganized businesses in China and India. Furthermore, established organizations are prioritizing the development of partnerships with regional stakeholders to enhance their market presence and provide their services to end-users.
Additionally, the North American facility management services market is expected to experience consistent growth because of the integration of emerging technologies, such as the Internet of Things, artificial intelligence, and robot adoption.
The European region is expected to experience substantial growth in the future years, in addition to these two regions, because of the preventive measures being implemented by the administrations of numerous countries in the region. By implementing these proactive measures, service-oriented organizations can optimize their personnel, output, and revenue.
Major Players
Aramark Corporation (US), ASMACS Group (India), CBRE (US), SIS Group Limited (India), Knight Frank (UK), Sodexo (France), Compass Group PLC (UK), EMCOR Group Inc. (US), GDI integrated facility service (Canada), ISS Facility Service Inc. (Denmark), Cushman & Wakefield (US), Jones Lang LaSalle IP, Inc. (US), OCS Group Limited (UK), Quess Corp Ltd. (India), and Apollo Facility Management Service (India).
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Table of Contents
TABLE OF CONTENTS
1 EXECUTIVE SUMMARY ............................................................................................................... 20
2 MARKET INTRODUCTION ............................................................................................................ 23
2.1 DEFINITION .................................................................................................................................................................. 23
2.2 SCOPE OF THE STUDY .............................................................................................................................................. 23
2.3 RESEARCH OBJECTIVE ............................................................................................................................................ 23
2.4 MARKET STRUCTURE .............................................................................................................................................. 24
3 RESEARCH METHODOLOGY ...................................................................................................... 25
3.1 OVERVIEW .................................................................................................................................................................... 25
3.2 DATA FLOW .................................................................................................................................................................. 27
3.2.1 DATA MINING PROCESS ................................................................................................................................. 27
3.3 PURCHASED DATABASE: ......................................................................................................................................... 28
3.4 SECONDARY SOURCES: ............................................................................................................................................ 29
3.4.1 SECONDARY RESEARCH DATA FLOW: ............................................................................................................. 30
3.5 PRIMARY RESEARCH: ............................................................................................................................................... 31
3.5.1 PRIMARY RESEARCH DATA FLOW: ................................................................................................................. 32
3.5.2 PRIMARY RESEARCH: NUMBER OF INTERVIEWS CONDUCTED ......................................................................... 33
3.6 APPROACHES FOR MARKET SIZE ESTIMATION: ........................................................................................... 33
3.6.1 CONSUMPTION NET TRADE APPROACH .......................................................................................................... 33
3.6.2 REVENUE ANALYSIS APPROACH ..................................................................................................................... 33
3.7 DATA FORECASTING................................................................................................................................................. 34
3.7.1 DATA FORECASTING TECHNIQUE .................................................................................................................... 35
3.8 DATA MODELING ........................................................................................................................................................ 36
3.8.1 MICROECONOMIC FACTOR ANALYSIS: ............................................................................................................ 36
3.8.2 DATA MODELING: ........................................................................................................................................... 36
3.9 TEAMS AND ANALYST CONTRIBUTION ........................................................................................................... 38
4 MARKET DYNAMICS .................................................................................................................... 40
4.1 INTRODUCTION ........................................................................................................................................................... 40
4.2 DRIVERS ......................................................................................................................................................................... 41
4.2.1 RAPID URBANIZATION AND INFRASTRUCTURE DEVELOPMENT ........................................................................ 41
4.2.2 INCREASED SECURITY CONCERNS AND THE NEED FOR SURVEILLANCE SYSTEMS ............................................ 41
4.2.3 STRINGENT GOVERNMENT REGULATIONS AND COMPLIANCE ......................................................................... 41
4.3 RESTRAINT .................................................................................................................................................................. 42
4.3.2 INTEGRATION OF FACILITY MANAGEMENT WITH LEGACY ERP SYSTEMS ......................................................... 43
4.4 OPPORTUNITY ............................................................................................................................................................. 44
4.4.1 SUSTAINABILITY AND GREEN CERTIFICATIONS ............................................................................................... 44
4.4.2 SUPPORTIVE GOVERNMENT INITIATIVES FOR THE DEVELOPMENT OF SMART CITIES AND BUSINESS HUBS ..... 44
4.4.3 INCLINATION TOWARDS VIRTUAL WORKPLACE AND DEMAND FOR PERSONALIZED SERVICES.......................... 45
4.5 TRENDS .......................................................................................................................................................................... 46
4.5.1 INTEGARTION OF ADVANCED TECHNOLOGY ................................................................................................... 46
4.5.2 GROWTH IN LIGHTING AS A SERVICE (LAAS) ................................................................................................... 46
4.6 IMPACT OF COVID-19 ................................................................................................................................................ 46
4.6.1 IMPACT ON FACILITY MANAGEMENT SERVICES PROVIDERS ........................................................................... 46
4.6.2 IMPACT ON SUPPLY CHAIN OF FACILITY MANAGEMENT MARKET ................................................................... 46
4.6.3 IMPACT ON MARKET DEMAND OF FACILITY MANAGEMENT MARKET .............................................................. 47
4.6.4 IMPACT ON PRICING FACILITY MANAGEMENT MARKET .................................................................................. 47
5 MARKET FACTOR ANALYSIS ...................................................................................................... 48
5.1 SUPPLY CHAIN ANALYSIS ..................................................................................................................................... 48
5.1.1 SUPPLIER ....................................................................................................................................................... 48
5.1.2 FACILITY MANAGEMENT SERVICE PROVIDER .................................................................................................. 48
5.1.3 END USER ...................................................................................................................................................... 49
5.2 PORTER’S FIVE FORCES MODEL ........................................................................................................................... 50
5.2.1 THREAT OF NEW ENTRANTS ........................................................................................................................... 50
5.2.2 BARGAINING POWER OF SUPPLIERS ............................................................................................................... 51
5.2.3 THREAT OF SUBSTITUTES .............................................................................................................................. 51
5.2.4 BARGAINING POWER OF BUYERS .................................................................................................................... 51
5.2.5 INTENSITY OF RIVALRY .................................................................................................................................. 51
6 GLOBAL FACILITY MANAGEMENT MARKET, BY SERVICE TYPE ............................................. 53
6.1 OVERVIEW .................................................................................................................................................................... 53
6.2 HARD FACILITY MANAGEMENT SERVICES .................................................................................................... 56
6.2.1 HVAC MAINTENANCE REPAIR ........................................................................................................................ 56
6.2.2 ELECTRICAL POWER SYSTEMS MANAGEMENT ............................................................................................... 56
6.2.3 PLUMBING WATER MANAGEMENT ................................................................................................................. 56
6.2.4 FIRE SAFETY SECURITY SYSTEMS .................................................................................................................. 56
6.2.5 BUILDING AUTOMATION ENERGY MANAGEMENT ........................................................................................... 56
6.2.6 DATA CENTER INFRASTRUCTURE MANAGEMENT (DCIM) ................................................................................. 56
6.2.7 CLEANROOM MAINTENANCE (PHARMACEUTICAL SEMICONDUCTOR FACILITIES) ........................................... 56
6.3 SOFT FACILITY MANAGEMENT SERVICES ...................................................................................................... 56
6.3.1 HOUSEKEEPING & JANITORIAL SERVICES ....................................................................................................... 56
6.3.2 WASTE MANAGEMENT & RECYCLING ............................................................................................................. 56
6.3.3 LANDSCAPING & GROUNDSKEEPING ............................................................................................................... 56
6.3.4 CATERING & FOOD SERVICES .......................................................................................................................... 56
6.3.5 WORKPLACE& SPACE MANAGEMENT............................................................................................................. 56
6.3.6 EMPLOYEE WELL-BEING SUSTAINABILITY SERVICES ...................................................................................... 56
6.4 INTEGRATED SERVICES .......................................................................................................................................... 57
6.5 OTHER FACILITY MANAGEMENT SERVICES ................................................................................................. 57
7 GLOBAL FACILITY MANAGEMENT MARKET, BY DEPLOYMENT MODE .................................. 58
7.1 INTRODUCTION ........................................................................................................................................................... 58
7.2 ON-SITE FACILITY MANAGEMENT..................................................................................................................... 59
7.3 OUTSOURCED FACILITY MANAGEMENT .......................................................................................................... 59
7.4 INTEGRATED FACILITY MANAGEMENT (IFM) ............................................................................................... 59
8 GLOBAL FACILITY MANAGEMENT MARKET, BY ORGANIZATION SIZE ................................... 60
8.1 INTRODUCTION ........................................................................................................................................................... 60
8.2 SMALL MEDIUM ENTERPRISES (SMES) ............................................................................................................ 61
8.3 LARGE ENTERPRISES ............................................................................................................................................... 61
9 GLOBAL FACILITY MANAGEMENT MARKET, BY INDUSTRY VERTICAL .................................. 62
9.1 INTRODUCTION ........................................................................................................................................................... 62
9.2 DATA CENTERS .......................................................................................................................................................... 63
9.3 PHARMACEUTICAL PLANTS ................................................................................................................................. 63
9.4 GIGAFACTORIES (BATTERY MANUFACTURING FACILITIES) ................................................................... 64
9.5 SEMICONDUCTOR MANUFACTURING FACILITIES ........................................................................................ 64
9.6 IT AND TELECOMMUNICATIONS ......................................................................................................................... 64
9.7 HEALTHCARE AND LIFE SCIENCES .................................................................................................................... 64
9.8 AUTOMOTIVE & AEROSPACE................................................................................................................................. 64
9.9 INDUSTRIAL & MANUFACTURING ...................................................................................................................... 65
9.10 RETAIL & COMMERCIAL BUILDINGS ................................................................................................................... 65
9.11 GOVERNMENT & PUBLIC SECTOR ........................................................................................................................ 65
9.12 OTHERS ...................................... 65
10 GLOBAL FACILITY MANAGEMENT MARKET, BY REGION ........................................................ 66
10.1 OVERVIEW .................................. 66
10.1.1 GLOBAL FACILITY MANAGEMENT MARKET, BY REGION, 2023 VS 2035 (USD MILLION) ..................................... 66
10.1.2 GLOBAL FACILITY MANAGEMENT MARKET, BY REGION, 2019–2035 (USD MILLION) ......................................... 67
10.2 NORTH AMERICA .................... 67
10.2.1 NORTH AMERICA ......... 70
10.2.2 U.S............................... 72
10.2.3 CANADA ....................... 74
10.2.4 MEXICO ..................... 76
10.3 EUROPE ....................................... 78
10.3.1 EUROPE ...................... 82
10.3.2 GERMANY ................... 84
10.3.3 UK ............................... 86
10.3.4 FRANCE .................... 88
10.3.5 ITALY .......................... 90
10.3.6 SPAIN ........................ 92
10.3.7 REST OF EUROPE ........ 94
10.4 ASIA PACIFIC ............................ 96
10.4.1 ASIA PACIFIC ................ 99
10.4.2 CHINA ........................... 101
10.4.3 INDIA .......................... 103
10.4.4 JAPAN ......................... 105
10.4.5 SOUTH KOREA ............... 107
10.4.6 MALAYSIA .................. 109
10.4.7 THAILAND ................... 111
10.4.8 INDONESIA .................. 113
10.4.9 REST OF ASIA PACIFIC........ 115
10.5 SOUTH AMERICA ...................... 117
10.5.1 SOUTH AMERICA ........ 119
10.5.2 BRAZIL ......................... 121
10.5.3 ARGENTINA ................ 123
10.5.4 REST OF SOUTH AMERICA ................................................................... 125
10.6 MEA ................................................ 128
10.6.1 MEA ............................... 130
10.6.2 GCC COUNTRIES............... 132
10.6.3 SOUTH AFRICA ................. 134
10.6.4 REST OF MEA ................ 136
11 COMPETITIVE LANDSCAPE..................................... 139
11.1 INTRODUCTION ......................... 139
11.2 MARKET SHARE ANALYSIS, 2022............................................................. 140
11.3 COMPETITOR DASHBOARD................. 141
11.4 KEY DEVELOPMENTS & GROWTH STRATEGIES ............................................................................................ 142
11.4.1 PRODUCT LAUNCH/PRODUCT APPROVAL/PRODUCT DEVELOPMET/EXPANSION .............................................. 142
11.4.2 ACQUSISTION/MERGE ................................................... 142
11.4.3 PARTNERSHIP/INVESTMENT/COLLABORATION....... 143
12 COMPANY PROFILES.................................................... 145
12.1 ARAMARK CORPORATION ...... 145
12.1.1 COMPANY OVERVIEW .......... 145
12.1.2 FINANCIAL OVERVIEW .. 146
12.1.3 PRODUCTS OFFERED .... 146
12.1.4 KEY DEVELOPMENTS ..... 147
12.1.5 SWOT ANALYSIS ................ 147
12.1.6 KEY STRATEGIES ............ 148
12.2 SODEXO ........................................... 149
12.2.1 COMPANY OVERVIEW ............................. 149
12.2.2 FINANCIAL OVERVIEW ...................... 150
12.2.3 PRODUCTS OFFERED ................ 150
12.2.4 KEY DEVELOPMENTS ........... 151
12.2.5 SWOT ANALYSIS ................. 152
12.2.6 KEY STRATEGIES ........... 152
12.3 CBRE ................................................. 154
12.3.1 COMPANY OVERVIEW ........... 154
12.3.2 FINANCIAL OVERVIEW .......... 155
12.3.3 PRODUCTS OFFERED ...... 155
12.3.4 KEY DEVELOPMENTS ....... 157
12.3.5 SWOT ANALYSIS ........ 158
12.3.6 KEY STRATEGIES ......... 159
12.4 SIS GROUP LIMITED .............. 160
12.4.1 COMPANY OVERVIEW ...... 160
12.4.2 FINANCIAL OVERVIEW ......... 161
12.4.3 PRODUCTS OFFERED ...... 161
12.4.4 KEY DEVELOPMENTS ........... 162
12.4.5 SWOT ANALYSIS .......... 162
12.4.6 KEY STRATEGIES .............. 162
12.5 COMPASS GROUP PLC ............... 163
12.5.1 COMPANY OVERVIEW ........... 163
12.5.2 FINANCIAL OVERVIEW ... 164
12.5.3 PRODUCTS OFFERED .......... 164
12.5.4 KEY DEVELOPMENTS ............... 165
12.5.5 SWOT ANALYSIS ........... 165
12.5.6 KEY STRATEGIES ............... 166
12.6 CUSHMAN & WAKEFIELD ........... 167
12.6.1 COMPANY OVERVIEW ........... 167
12.6.2 FINANCIAL OVERVIEW ..... 168
12.6.3 PRODUCTS OFFERED .......... 168
12.6.4 KEY DEVELOPMENTS ........... 169
12.6.5 SWOT ANALYSIS .......... 169
12.6.6 KEY STRATEGIES ........... 169
12.7 EMCOR GROUP. INC ................. 171
12.7.1 COMPANY OVERVIEW ....... 171
12.7.2 FINANCIAL OVERVIEW ................ 172
12.7.3 PRODUCTS OFFERED ............ 172
12.7.4 KEY DEVELOPMENTS ..... 173
12.7.5 SWOT ANALYSIS .......... 173
12.7.6 KEY STRATEGIES .......... 174
12.8 GDI INTEGRATED FACILITY SERVICES .............................................................................................................. 175
12.8.1 COMPANY OVERVIEW ....... 175
12.8.2 FINANCIAL OVERVIEW .......... 175
12.8.3 PRODUCTS OFFERED ..... 176
12.8.4 KEY DEVELOPMENTS .......... 176
12.8.5 SWOT ANALYSIS ............ 177
12.8.6 KEY STRATEGIES ............ 177
12.9 ISS FACILITY SERVICE INC .... 178
12.9.1 COMPANY OVERVIEW .... 178
12.9.2 FINANCIAL OVERVIEW ..... 178
12.9.3 PRODUCTS OFFERED .... 179
12.9.4 KEY DEVELOPMENTS ..... 179
12.9.5 SWOT ANALYSIS ........... 179
12.9.6 KEY STRATEGIES ............ 180
12.10 QUESS CORP LTD ..................... 181
12.10.1 COMPANY OVERVIEW ..... 181
12.10.2 FINANCIAL OVERVIEW ............... 182
12.10.3 PRODUCTS OFFERED ...... 182
12.10.4 KEY DEVELOPMENTS .... 183
12.10.5 SWOT ANALYSIS .......... 183
12.10.6 KEY STRATEGIES ............ 184