インドのITおよびBPOサービス市場 2023-2027IT and BPO Services Market in India 2023-2027 インドのITとBPOサービス市場 2023-2027 インドのITおよびBPOサービス市場は、2022年から2027年にかけて1,515億9,000万米ドル成長し、予測期間中のCAGRは10.8%で加速すると予測されます。当レポートでは、インド... もっと見る
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サマリーインドのITとBPOサービス市場 2023-2027インドのITおよびBPOサービス市場は、2022年から2027年にかけて1,515億9,000万米ドル成長し、予測期間中のCAGRは10.8%で加速すると予測されます。当レポートでは、インドのITおよびBPOサービス市場について、市場規模や予測、動向、成長促進要因、課題などの全体的な分析に加え、約25のベンダーを網羅したベンダー分析も掲載しています。 現在の市場シナリオ、最新動向と促進要因、市場環境全体に関する最新分析を提供しています。この市場を牽引しているのは、社内のITシステムを維持するためのコスト圧力の上昇、コア・コンピタンスに集中し効率を向上させる必要性、新しいテクノロジーや専門分野へのアクセス、24時間体制のサービスなどである。 TechnavioのインドIT・BPOサービス市場は以下のように区分される: エンドユーザー別 - 金融 - 保険 - 通信 - ヘルスケア - 製造その他 タイプ別 - 輸出 - 国内 製品別 - ITサービス - BPM - ソフトウェア・研究開発 地域別 - アジア太平洋地域 本調査では、今後数年間におけるインドのIT・BPOサービス市場の成長を牽引する主な要因の1つとして、アプリケーション・アウトソーシングの採用増加を挙げている。また、組織におけるデジタルトランスフォーメーションの増加やSoftware-Definedインフラストラクチャの採用拡大も、市場の大きな需要につながるでしょう。 本レポートでは、インドのIT・BPOサービス市場について、以下の分野をカバーしています: - インドのITおよびBPOサービス市場規模 - インドのITおよびBPOサービス市場予測 - インドのITおよびBPOサービス市場産業分析 本レポートでは、アクセンチュア、オートマティック・データ・プロセシング、コグニザント・テクノロジー・ソリューションズ、エクスルサービス・ホールディングス、ファーストソース・ソリューションズ、ジェネラル・ソリューションズ、ファーストソース・ソリューションズ、ファーストソース・ソリューションズ、ファーストソース・ソリューションズ、ファーストソース・ソリューションズ、ファーストソース・ソリューションズ、ファーストソース・ソリューションズ、ファーストソース・ソリューションズ、ファーストソース・ソリューションズFirstsource Solutions Ltd.、Genpact Ltd.、HCL Technologies Ltd.、Hinduja Group Ltd.、Infosys Ltd.、International Business Machines Corp.、Morae Global Corp.、Serco Group Plc、Srisys Inc.、StarTek Inc.、Sutherland Global Services Inc.、Tata Consultancy Services Ltd.、Tech Mahindra Ltd.、TTEC Holdings Inc.、Wipro Ltd.、WNS Holdings Ltd.などである。また、インドのIT・BPOサービス市場の分析レポートには、市場成長に影響を与える今後の動向や課題に関する情報も含まれています。これは、企業が戦略を練り、来るべき成長機会をすべて活用するのに役立つものです。 本調査は、業界の主要参加者からのインプットを含め、一次情報と二次情報を客観的に組み合わせて実施しました。本レポートには、主要ベンダーの分析に加え、包括的な市場およびベンダーランドスケープが含まれています。本レポートの詳細については、https://www.technavio.com/report/it-and-bpo-services-market-in-india-industry-analysis をご覧ください。 当出版社では、利益、価格、競争、プロモーションなどの主要パラメータの分析により、複数の情報源からのデータを調査、統合、要約する方法で、市場の詳細なイメージを提示しています。また、主要な業界インフルエンサーを特定することで、市場の様々な側面を提示しています。提示されるデータは包括的で信頼性が高く、一次および二次にわたる広範な調査の結果です。市場調査レポートは、正確な市場成長を予測するために、完全な競争環境と、質的・量的調査を用いた綿密なベンダー選定方法と分析を提供します。 目次• 1 Executive Summaryo 1.1 Market overview o Exhibit 01: Executive Summary - Chart on Market Overview o Exhibit 02: Executive Summary - Data Table on Market Overview o Exhibit 03: Executive Summary - Chart on Country Market Characteristics o Exhibit 04: Executive Summary - Chart on Market Segmentation by End-user o Exhibit 05: Executive Summary - Chart on Market Segmentation by Type o Exhibit 06: Executive Summary - Chart on Market Segmentation by Product o Exhibit 07: Executive Summary - Chart on Vendor Market Positioning • 2 Market Landscape o 2.1 Market ecosystem o Exhibit 08: Parent market o Exhibit 09: Market Characteristics • 3 Market Sizing o 3.1 Market definition o Exhibit 10: Offerings of vendors included in the market definition o 3.2 Market segment analysis o Exhibit 11: Market segments o 3.3 Market size 2022 o 3.4 Market outlook: Forecast for 2022-2027 o Exhibit 12: Chart on India - Market size and forecast 2022-2027 ($ billion) o Exhibit 13: Data Table on India - Market size and forecast 2022-2027 ($ billion) o Exhibit 14: Chart on India: Year-over-year growth 2022-2027 (%) o Exhibit 15: Data Table on India: Year-over-year growth 2022-2027 (%) • 4 Historic Market Size o 4.1 IT and BPO services market in India 2017 - 2021 o Exhibit 16: Historic Market Size - Data Table on it and bpo services market in India 2017 - 2021 ($ billion) o 4.2 End-user Segment Analysis 2017 - 2021 o Exhibit 17: Historic Market Size - End-user Segment 2017 - 2021 ($ billion) o 4.3 Type Segment Analysis 2017 - 2021 o Exhibit 18: Historic Market Size - Type Segment 2017 - 2021 ($ billion) o 4.4 Product Segment Analysis 2017 - 2021 o Exhibit 19: Historic Market Size - Product Segment 2017 - 2021 ($ billion) • 5 Five Forces Analysis o 5.1 Five forces summary o Exhibit 20: Five forces analysis - Comparison between 2022 and 2027 o 5.2 Bargaining power of buyers o Exhibit 21: Chart on Bargaining power of buyers - Impact of key factors 2022 and 2027 o 5.3 Bargaining power of suppliers o Exhibit 22: Bargaining power of suppliers - Impact of key factors in 2022 and 2027 o 5.4 Threat of new entrants o Exhibit 23: Threat of new entrants - Impact of key factors in 2022 and 2027 o 5.5 Threat of substitutes o Exhibit 24: Threat of substitutes - Impact of key factors in 2022 and 2027 o 5.6 Threat of rivalry o Exhibit 25: Threat of rivalry - Impact of key factors in 2022 and 2027 o 5.7 Market condition o Exhibit 26: Chart on Market condition - Five forces 2022 and 2027 • 6 Market Segmentation by End-user o 6.1 Market segments o Exhibit 27: Chart on End-user - Market share 2022-2027 (%) o Exhibit 28: Data Table on End-user - Market share 2022-2027 (%) o 6.2 Comparison by End-user o Exhibit 29: Chart on Comparison by End-user o Exhibit 30: Data Table on Comparison by End-user o 6.3 Finance - Market size and forecast 2022-2027 o Exhibit 31: Chart on Finance - Market size and forecast 2022-2027 ($ billion) o Exhibit 32: Data Table on Finance - Market size and forecast 2022-2027 ($ billion) o Exhibit 33: Chart on Finance - Year-over-year growth 2022-2027 (%) o Exhibit 34: Data Table on Finance - Year-over-year growth 2022-2027 (%) o 6.4 Insurance - Market size and forecast 2022-2027 o Exhibit 35: Chart on Insurance - Market size and forecast 2022-2027 ($ billion) o Exhibit 36: Data Table on Insurance - Market size and forecast 2022-2027 ($ billion) o Exhibit 37: Chart on Insurance - Year-over-year growth 2022-2027 (%) o Exhibit 38: Data Table on Insurance - Year-over-year growth 2022-2027 (%) o 6.5 Telecom - Market size and forecast 2022-2027 o Exhibit 39: Chart on Telecom - Market size and forecast 2022-2027 ($ billion) o Exhibit 40: Data Table on Telecom - Market size and forecast 2022-2027 ($ billion) o Exhibit 41: Chart on Telecom - Year-over-year growth 2022-2027 (%) o Exhibit 42: Data Table on Telecom - Year-over-year growth 2022-2027 (%) o 6.6 Healthcare - Market size and forecast 2022-2027 o Exhibit 43: Chart on Healthcare - Market size and forecast 2022-2027 ($ billion) o Exhibit 44: Data Table on Healthcare - Market size and forecast 2022-2027 ($ billion) o Exhibit 45: Chart on Healthcare - Year-over-year growth 2022-2027 (%) o Exhibit 46: Data Table on Healthcare - Year-over-year growth 2022-2027 (%) o 6.7 Manufacturing and others - Market size and forecast 2022-2027 o Exhibit 47: Chart on Manufacturing and others - Market size and forecast 2022-2027 ($ billion) o Exhibit 48: Data Table on Manufacturing and others - Market size and forecast 2022-2027 ($ billion) o Exhibit 49: Chart on Manufacturing and others - Year-over-year growth 2022-2027 (%) o Exhibit 50: Data Table on Manufacturing and others - Year-over-year growth 2022-2027 (%) o 6.8 Market opportunity by End-user o Exhibit 51: Market opportunity by End-user ($ billion) o Exhibit 52: Data Table on Market opportunity by End-user ($ billion) • 7 Market Segmentation by Type o 7.1 Market segments o Exhibit 53: Chart on Type - Market share 2022-2027 (%) o Exhibit 54: Data Table on Type - Market share 2022-2027 (%) o 7.2 Comparison by Type o Exhibit 55: Chart on Comparison by Type o Exhibit 56: Data Table on Comparison by Type o 7.3 Export - Market size and forecast 2022-2027 o Exhibit 57: Chart on Export - Market size and forecast 2022-2027 ($ billion) o Exhibit 58: Data Table on Export - Market size and forecast 2022-2027 ($ billion) o Exhibit 59: Chart on Export - Year-over-year growth 2022-2027 (%) o Exhibit 60: Data Table on Export - Year-over-year growth 2022-2027 (%) o 7.4 Domestic - Market size and forecast 2022-2027 o Exhibit 61: Chart on Domestic - Market size and forecast 2022-2027 ($ billion) o Exhibit 62: Data Table on Domestic - Market size and forecast 2022-2027 ($ billion) o Exhibit 63: Chart on Domestic - Year-over-year growth 2022-2027 (%) o Exhibit 64: Data Table on Domestic - Year-over-year growth 2022-2027 (%) o 7.5 Market opportunity by Type o Exhibit 65: Market opportunity by Type ($ billion) o Exhibit 66: Data Table on Market opportunity by Type ($ billion) • 8 Market Segmentation by Product o 8.1 Market segments o Exhibit 67: Chart on Product - Market share 2022-2027 (%) o Exhibit 68: Data Table on Product - Market share 2022-2027 (%) o 8.2 Comparison by Product o Exhibit 69: Chart on Comparison by Product o Exhibit 70: Data Table on Comparison by Product o 8.3 IT services - Market size and forecast 2022-2027 o Exhibit 71: Chart on IT services - Market size and forecast 2022-2027 ($ billion) o Exhibit 72: Data Table on IT services - Market size and forecast 2022-2027 ($ billion) o Exhibit 73: Chart on IT services - Year-over-year growth 2022-2027 (%) o Exhibit 74: Data Table on IT services - Year-over-year growth 2022-2027 (%) o 8.4 BPM - Market size and forecast 2022-2027 o Exhibit 75: Chart on BPM - Market size and forecast 2022-2027 ($ billion) o Exhibit 76: Data Table on BPM - Market size and forecast 2022-2027 ($ billion) o Exhibit 77: Chart on BPM - Year-over-year growth 2022-2027 (%) o Exhibit 78: Data Table on BPM - Year-over-year growth 2022-2027 (%) o 8.5 Software and R and D - Market size and forecast 2022-2027 o Exhibit 79: Chart on Software and R and D - Market size and forecast 2022-2027 ($ billion) o Exhibit 80: Data Table on Software and R and D - Market size and forecast 2022-2027 ($ billion) o Exhibit 81: Chart on Software and R and D - Year-over-year growth 2022-2027 (%) o Exhibit 82: Data Table on Software and R and D - Year-over-year growth 2022-2027 (%) o 8.6 Market opportunity by Product o Exhibit 83: Market opportunity by Product ($ billion) o Exhibit 84: Data Table on Market opportunity by Product ($ billion) • 9 Customer Landscape o 9.1 Customer landscape overview o Exhibit 85: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria • 10 Drivers, Challenges, and Trends o 10.1 Market drivers o 10.2 Market challenges o 10.3 Impact of drivers and challenges o Exhibit 86: Impact of drivers and challenges in 2022 and 2027 o 10.4 Market trends • 11 Vendor Landscape o 11.1 Overview o 11.2 Vendor landscape o Exhibit 87: Overview on Criticality of inputs and Factors of differentiation o 11.3 Landscape disruption o Exhibit 88: Overview on factors of disruption o 11.4 Industry risks o Exhibit 89: Impact of key risks on business • 12 Vendor Analysis o 12.1 Vendors covered o Exhibit 90: Vendors covered o 12.2 Market positioning of vendors o Exhibit 91: Matrix on vendor position and classification o 12.3 Accenture Plc o Exhibit 92: Accenture Plc - Overview o Exhibit 93: Accenture Plc - Business segments o Exhibit 94: Accenture Plc - Key news o Exhibit 95: Accenture Plc - Key offerings o Exhibit 96: Accenture Plc - Segment focus o 12.4 Automatic Data Processing Inc. o Exhibit 97: Automatic Data Processing Inc. - Overview o Exhibit 98: Automatic Data Processing Inc. - Business segments o Exhibit 99: Automatic Data Processing Inc. - Key news o Exhibit 100: Automatic Data Processing Inc. - Key offerings o Exhibit 101: Automatic Data Processing Inc. - Segment focus o 12.5 Cognizant Technology Solutions Corp. o Exhibit 102: Cognizant Technology Solutions Corp. - Overview o Exhibit 103: Cognizant Technology Solutions Corp. - Business segments o Exhibit 104: Cognizant Technology Solutions Corp. - Key news o Exhibit 105: Cognizant Technology Solutions Corp. - Key offerings o Exhibit 106: Cognizant Technology Solutions Corp. - Segment focus o 12.6 ExlService Holdings Inc. o Exhibit 107: ExlService Holdings Inc. - Overview o Exhibit 108: ExlService Holdings Inc. - Business segments o Exhibit 109: ExlService Holdings Inc. - Key news o Exhibit 110: ExlService Holdings Inc. - Key offerings o Exhibit 111: ExlService Holdings Inc. - Segment focus o 12.7 Firstsource Solutions Ltd. o Exhibit 112: Firstsource Solutions Ltd. - Overview o Exhibit 113: Firstsource Solutions Ltd. - Business segments o Exhibit 114: Firstsource Solutions Ltd. - Key offerings o Exhibit 115: Firstsource Solutions Ltd. - Segment focus o 12.8 Genpact Ltd. o Exhibit 116: Genpact Ltd. - Overview o Exhibit 117: Genpact Ltd. - Business segments o Exhibit 118: Genpact Ltd. - Key news o Exhibit 119: Genpact Ltd. - Key offerings o Exhibit 120: Genpact Ltd. - Segment focus o 12.9 HCL Technologies Ltd. o Exhibit 121: HCL Technologies Ltd. - Overview o Exhibit 122: HCL Technologies Ltd. - Business segments o Exhibit 123: HCL Technologies Ltd. - Key news o Exhibit 124: HCL Technologies Ltd. - Key offerings o Exhibit 125: HCL Technologies Ltd. - Segment focus o 12.10 Infosys Ltd. o Exhibit 126: Infosys Ltd. - Overview o Exhibit 127: Infosys Ltd. - Business segments o Exhibit 128: Infosys Ltd. - Key news o Exhibit 129: Infosys Ltd. - Key offerings o Exhibit 130: Infosys Ltd. - Segment focus o 12.11 International Business Machines Corp. o Exhibit 131: International Business Machines Corp. - Overview o Exhibit 132: International Business Machines Corp. - Business segments o Exhibit 133: International Business Machines Corp. - Key news o Exhibit 134: International Business Machines Corp. - Key offerings o Exhibit 135: International Business Machines Corp. - Segment focus o 12.12 Serco Group Plc o Exhibit 136: Serco Group Plc - Overview o Exhibit 137: Serco Group Plc - Business segments o Exhibit 138: Serco Group Plc - Key news o Exhibit 139: Serco Group Plc - Key offerings o Exhibit 140: Serco Group Plc - Segment focus o 12.13 StarTek Inc. o Exhibit 141: StarTek Inc. - Overview o Exhibit 142: StarTek Inc. - Business segments o Exhibit 143: StarTek Inc. - Key offerings o Exhibit 144: StarTek Inc. - Segment focus o 12.14 Tata Consultancy Services Ltd. o Exhibit 145: Tata Consultancy Services Ltd. - Overview o Exhibit 146: Tata Consultancy Services Ltd. - Business segments o Exhibit 147: Tata Consultancy Services Ltd. - Key news o Exhibit 148: Tata Consultancy Services Ltd. - Key offerings o Exhibit 149: Tata Consultancy Services Ltd. - Segment focus o 12.15 Tech Mahindra Ltd. o Exhibit 150: Tech Mahindra Ltd. - Overview o Exhibit 151: Tech Mahindra Ltd. - Business segments o Exhibit 152: Tech Mahindra Ltd. - Key offerings o Exhibit 153: Tech Mahindra Ltd. - Segment focus o 12.16 Wipro Ltd. o Exhibit 154: Wipro Ltd. - Overview o Exhibit 155: Wipro Ltd. - Business segments o Exhibit 156: Wipro Ltd. - Key news o Exhibit 157: Wipro Ltd. - Key offerings o Exhibit 158: Wipro Ltd. - Segment focus o 12.17 WNS Holdings Ltd. o Exhibit 159: WNS Holdings Ltd. - Overview o Exhibit 160: WNS Holdings Ltd. - Business segments o Exhibit 161: WNS Holdings Ltd. - Key offerings o Exhibit 162: WNS Holdings Ltd. - Segment focus • 13 Appendix o 13.1 Scope of the report o 13.2 Inclusions and exclusions checklist o Exhibit 163: Inclusions checklist o Exhibit 164: Exclusions checklist o 13.3 Currency conversion rates for US$ o Exhibit 165: Currency conversion rates for US$ o 13.4 Research methodology o Exhibit 166: Research methodology o Exhibit 167: Validation techniques employed for market sizing o Exhibit 168: Information sources o 13.5 List of abbreviations o Exhibit 169: List of abbreviations Exhibits: Exhibits1: Executive Summary - Chart on Market Overview Exhibits2: Executive Summary - Data Table on Market Overview Exhibits3: Executive Summary - Chart on Country Market Characteristics Exhibits4: Executive Summary - Chart on Market Segmentation by End-user Exhibits5: Executive Summary - Chart on Market Segmentation by Type Exhibits6: Executive Summary - Chart on Market Segmentation by Product Exhibits7: Executive Summary - Chart on Vendor Market Positioning Exhibits8: Parent market Exhibits9: Market Characteristics Exhibits10: Offerings of vendors included in the market definition Exhibits11: Market segments Exhibits12: Chart on India - Market size and forecast 2022-2027 ($ billion) Exhibits13: Data Table on India - Market size and forecast 2022-2027 ($ billion) Exhibits14: Chart on India: Year-over-year growth 2022-2027 (%) Exhibits15: Data Table on India: Year-over-year growth 2022-2027 (%) Exhibits16: Historic Market Size - Data Table on it and bpo services market in India 2017 - 2021 ($ billion) Exhibits17: Historic Market Size - End-user Segment 2017 - 2021 ($ billion) Exhibits18: Historic Market Size - Type Segment 2017 - 2021 ($ billion) Exhibits19: Historic Market Size - Product Segment 2017 - 2021 ($ billion) Exhibits20: Five forces analysis - Comparison between 2022 and 2027 Exhibits21: Chart on Bargaining power of buyers - Impact of key factors 2022 and 2027 Exhibits22: Bargaining power of suppliers - Impact of key factors in 2022 and 2027 Exhibits23: Threat of new entrants - Impact of key factors in 2022 and 2027 Exhibits24: Threat of substitutes - Impact of key factors in 2022 and 2027 Exhibits25: Threat of rivalry - Impact of key factors in 2022 and 2027 Exhibits26: Chart on Market condition - Five forces 2022 and 2027 Exhibits27: Chart on End-user - Market share 2022-2027 (%) Exhibits28: Data Table on End-user - Market share 2022-2027 (%) Exhibits29: Chart on Comparison by End-user Exhibits30: Data Table on Comparison by End-user Exhibits31: Chart on Finance - Market size and forecast 2022-2027 ($ billion) Exhibits32: Data Table on Finance - Market size and forecast 2022-2027 ($ billion) Exhibits33: Chart on Finance - Year-over-year growth 2022-2027 (%) Exhibits34: Data Table on Finance - Year-over-year growth 2022-2027 (%) Exhibits35: Chart on Insurance - Market size and forecast 2022-2027 ($ billion) Exhibits36: Data Table on Insurance - Market size and forecast 2022-2027 ($ billion) Exhibits37: Chart on Insurance - Year-over-year growth 2022-2027 (%) Exhibits38: Data Table on Insurance - Year-over-year growth 2022-2027 (%) Exhibits39: Chart on Telecom - Market size and forecast 2022-2027 ($ billion) Exhibits40: Data Table on Telecom - Market size and forecast 2022-2027 ($ billion) Exhibits41: Chart on Telecom - Year-over-year growth 2022-2027 (%) Exhibits42: Data Table on Telecom - Year-over-year growth 2022-2027 (%) Exhibits43: Chart on Healthcare - Market size and forecast 2022-2027 ($ billion) Exhibits44: Data Table on Healthcare - Market size and forecast 2022-2027 ($ billion) Exhibits45: Chart on Healthcare - Year-over-year growth 2022-2027 (%) Exhibits46: Data Table on Healthcare - Year-over-year growth 2022-2027 (%) Exhibits47: Chart on Manufacturing and others - Market size and forecast 2022-2027 ($ billion) Exhibits48: Data Table on Manufacturing and others - Market size and forecast 2022-2027 ($ billion) Exhibits49: Chart on Manufacturing and others - Year-over-year growth 2022-2027 (%) Exhibits50: Data Table on Manufacturing and others - Year-over-year growth 2022-2027 (%) Exhibits51: Market opportunity by End-user ($ billion) Exhibits52: Data Table on Market opportunity by End-user ($ billion) Exhibits53: Chart on Type - Market share 2022-2027 (%) Exhibits54: Data Table on Type - Market share 2022-2027 (%) Exhibits55: Chart on Comparison by Type Exhibits56: Data Table on Comparison by Type Exhibits57: Chart on Export - Market size and forecast 2022-2027 ($ billion) Exhibits58: Data Table on Export - Market size and forecast 2022-2027 ($ billion) Exhibits59: Chart on Export - Year-over-year growth 2022-2027 (%) Exhibits60: Data Table on Export - Year-over-year growth 2022-2027 (%) Exhibits61: Chart on Domestic - Market size and forecast 2022-2027 ($ billion) Exhibits62: Data Table on Domestic - Market size and forecast 2022-2027 ($ billion) Exhibits63: Chart on Domestic - Year-over-year growth 2022-2027 (%) Exhibits64: Data Table on Domestic - Year-over-year growth 2022-2027 (%) Exhibits65: Market opportunity by Type ($ billion) Exhibits66: Data Table on Market opportunity by Type ($ billion) Exhibits67: Chart on Product - Market share 2022-2027 (%) Exhibits68: Data Table on Product - Market share 2022-2027 (%) Exhibits69: Chart on Comparison by Product Exhibits70: Data Table on Comparison by Product Exhibits71: Chart on IT services - Market size and forecast 2022-2027 ($ billion) Exhibits72: Data Table on IT services - Market size and forecast 2022-2027 ($ billion) Exhibits73: Chart on IT services - Year-over-year growth 2022-2027 (%) Exhibits74: Data Table on IT services - Year-over-year growth 2022-2027 (%) Exhibits75: Chart on BPM - Market size and forecast 2022-2027 ($ billion) Exhibits76: Data Table on BPM - Market size and forecast 2022-2027 ($ billion) Exhibits77: Chart on BPM - Year-over-year growth 2022-2027 (%) Exhibits78: Data Table on BPM - Year-over-year growth 2022-2027 (%) Exhibits79: Chart on Software and R and D - Market size and forecast 2022-2027 ($ billion) Exhibits80: Data Table on Software and R and D - Market size and forecast 2022-2027 ($ billion) Exhibits81: Chart on Software and R and D - Year-over-year growth 2022-2027 (%) Exhibits82: Data Table on Software and R and D - Year-over-year growth 2022-2027 (%) Exhibits83: Market opportunity by Product ($ billion) Exhibits84: Data Table on Market opportunity by Product ($ billion) Exhibits85: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria Exhibits86: Impact of drivers and challenges in 2022 and 2027 Exhibits87: Overview on Criticality of inputs and Factors of differentiation Exhibits88: Overview on factors of disruption Exhibits89: Impact of key risks on business Exhibits90: Vendors covered Exhibits91: Matrix on vendor position and classification Exhibits92: Accenture Plc - Overview Exhibits93: Accenture Plc - Business segments Exhibits94: Accenture Plc - Key news Exhibits95: Accenture Plc - Key offerings Exhibits96: Accenture Plc - Segment focus Exhibits97: Automatic Data Processing Inc. - Overview Exhibits98: Automatic Data Processing Inc. - Business segments Exhibits99: Automatic Data Processing Inc. - Key news Exhibits100: Automatic Data Processing Inc. - Key offerings Exhibits101: Automatic Data Processing Inc. - Segment focus Exhibits102: Cognizant Technology Solutions Corp. - Overview Exhibits103: Cognizant Technology Solutions Corp. - Business segments Exhibits104: Cognizant Technology Solutions Corp. - Key news Exhibits105: Cognizant Technology Solutions Corp. - Key offerings Exhibits106: Cognizant Technology Solutions Corp. - Segment focus Exhibits107: ExlService Holdings Inc. - Overview Exhibits108: ExlService Holdings Inc. - Business segments Exhibits109: ExlService Holdings Inc. - Key news Exhibits110: ExlService Holdings Inc. - Key offerings Exhibits111: ExlService Holdings Inc. - Segment focus Exhibits112: Firstsource Solutions Ltd. - Overview Exhibits113: Firstsource Solutions Ltd. - Business segments Exhibits114: Firstsource Solutions Ltd. - Key offerings Exhibits115: Firstsource Solutions Ltd. - Segment focus Exhibits116: Genpact Ltd. - Overview Exhibits117: Genpact Ltd. - Business segments Exhibits118: Genpact Ltd. - Key news Exhibits119: Genpact Ltd. - Key offerings Exhibits120: Genpact Ltd. - Segment focus Exhibits121: HCL Technologies Ltd. - Overview Exhibits122: HCL Technologies Ltd. - Business segments Exhibits123: HCL Technologies Ltd. - Key news Exhibits124: HCL Technologies Ltd. - Key offerings Exhibits125: HCL Technologies Ltd. - Segment focus Exhibits126: Infosys Ltd. - Overview Exhibits127: Infosys Ltd. - Business segments Exhibits128: Infosys Ltd. - Key news Exhibits129: Infosys Ltd. - Key offerings Exhibits130: Infosys Ltd. - Segment focus Exhibits131: International Business Machines Corp. - Overview Exhibits132: International Business Machines Corp. - Business segments Exhibits133: International Business Machines Corp. - Key news Exhibits134: International Business Machines Corp. - Key offerings Exhibits135: International Business Machines Corp. - Segment focus Exhibits136: Serco Group Plc - Overview Exhibits137: Serco Group Plc - Business segments Exhibits138: Serco Group Plc - Key news Exhibits139: Serco Group Plc - Key offerings Exhibits140: Serco Group Plc - Segment focus Exhibits141: StarTek Inc. - Overview Exhibits142: StarTek Inc. - Business segments Exhibits143: StarTek Inc. - Key offerings Exhibits144: StarTek Inc. - Segment focus Exhibits145: Tata Consultancy Services Ltd. - Overview Exhibits146: Tata Consultancy Services Ltd. - Business segments Exhibits147: Tata Consultancy Services Ltd. - Key news Exhibits148: Tata Consultancy Services Ltd. - Key offerings Exhibits149: Tata Consultancy Services Ltd. - Segment focus Exhibits150: Tech Mahindra Ltd. - Overview Exhibits151: Tech Mahindra Ltd. - Business segments Exhibits152: Tech Mahindra Ltd. - Key offerings Exhibits153: Tech Mahindra Ltd. - Segment focus Exhibits154: Wipro Ltd. - Overview Exhibits155: Wipro Ltd. - Business segments Exhibits156: Wipro Ltd. - Key news Exhibits157: Wipro Ltd. - Key offerings Exhibits158: Wipro Ltd. - Segment focus Exhibits159: WNS Holdings Ltd. - Overview Exhibits160: WNS Holdings Ltd. - Business segments Exhibits161: WNS Holdings Ltd. - Key offerings Exhibits162: WNS Holdings Ltd. - Segment focus Exhibits163: Inclusions checklist Exhibits164: Exclusions checklist Exhibits165: Currency conversion rates for US$ Exhibits166: Research methodology Exhibits167: Validation techniques employed for market sizing Exhibits168: Information sources Exhibits169: List of abbreviations
SummaryIT And BPO Services Market In India 2023-2027 Table of Contents• 1 Executive Summaryo 1.1 Market overview o Exhibit 01: Executive Summary - Chart on Market Overview o Exhibit 02: Executive Summary - Data Table on Market Overview o Exhibit 03: Executive Summary - Chart on Country Market Characteristics o Exhibit 04: Executive Summary - Chart on Market Segmentation by End-user o Exhibit 05: Executive Summary - Chart on Market Segmentation by Type o Exhibit 06: Executive Summary - Chart on Market Segmentation by Product o Exhibit 07: Executive Summary - Chart on Vendor Market Positioning • 2 Market Landscape o 2.1 Market ecosystem o Exhibit 08: Parent market o Exhibit 09: Market Characteristics • 3 Market Sizing o 3.1 Market definition o Exhibit 10: Offerings of vendors included in the market definition o 3.2 Market segment analysis o Exhibit 11: Market segments o 3.3 Market size 2022 o 3.4 Market outlook: Forecast for 2022-2027 o Exhibit 12: Chart on India - Market size and forecast 2022-2027 ($ billion) o Exhibit 13: Data Table on India - Market size and forecast 2022-2027 ($ billion) o Exhibit 14: Chart on India: Year-over-year growth 2022-2027 (%) o Exhibit 15: Data Table on India: Year-over-year growth 2022-2027 (%) • 4 Historic Market Size o 4.1 IT and BPO services market in India 2017 - 2021 o Exhibit 16: Historic Market Size - Data Table on it and bpo services market in India 2017 - 2021 ($ billion) o 4.2 End-user Segment Analysis 2017 - 2021 o Exhibit 17: Historic Market Size - End-user Segment 2017 - 2021 ($ billion) o 4.3 Type Segment Analysis 2017 - 2021 o Exhibit 18: Historic Market Size - Type Segment 2017 - 2021 ($ billion) o 4.4 Product Segment Analysis 2017 - 2021 o Exhibit 19: Historic Market Size - Product Segment 2017 - 2021 ($ billion) • 5 Five Forces Analysis o 5.1 Five forces summary o Exhibit 20: Five forces analysis - Comparison between 2022 and 2027 o 5.2 Bargaining power of buyers o Exhibit 21: Chart on Bargaining power of buyers - Impact of key factors 2022 and 2027 o 5.3 Bargaining power of suppliers o Exhibit 22: Bargaining power of suppliers - Impact of key factors in 2022 and 2027 o 5.4 Threat of new entrants o Exhibit 23: Threat of new entrants - Impact of key factors in 2022 and 2027 o 5.5 Threat of substitutes o Exhibit 24: Threat of substitutes - Impact of key factors in 2022 and 2027 o 5.6 Threat of rivalry o Exhibit 25: Threat of rivalry - Impact of key factors in 2022 and 2027 o 5.7 Market condition o Exhibit 26: Chart on Market condition - Five forces 2022 and 2027 • 6 Market Segmentation by End-user o 6.1 Market segments o Exhibit 27: Chart on End-user - Market share 2022-2027 (%) o Exhibit 28: Data Table on End-user - Market share 2022-2027 (%) o 6.2 Comparison by End-user o Exhibit 29: Chart on Comparison by End-user o Exhibit 30: Data Table on Comparison by End-user o 6.3 Finance - Market size and forecast 2022-2027 o Exhibit 31: Chart on Finance - Market size and forecast 2022-2027 ($ billion) o Exhibit 32: Data Table on Finance - Market size and forecast 2022-2027 ($ billion) o Exhibit 33: Chart on Finance - Year-over-year growth 2022-2027 (%) o Exhibit 34: Data Table on Finance - Year-over-year growth 2022-2027 (%) o 6.4 Insurance - Market size and forecast 2022-2027 o Exhibit 35: Chart on Insurance - Market size and forecast 2022-2027 ($ billion) o Exhibit 36: Data Table on Insurance - Market size and forecast 2022-2027 ($ billion) o Exhibit 37: Chart on Insurance - Year-over-year growth 2022-2027 (%) o Exhibit 38: Data Table on Insurance - Year-over-year growth 2022-2027 (%) o 6.5 Telecom - Market size and forecast 2022-2027 o Exhibit 39: Chart on Telecom - Market size and forecast 2022-2027 ($ billion) o Exhibit 40: Data Table on Telecom - Market size and forecast 2022-2027 ($ billion) o Exhibit 41: Chart on Telecom - Year-over-year growth 2022-2027 (%) o Exhibit 42: Data Table on Telecom - Year-over-year growth 2022-2027 (%) o 6.6 Healthcare - Market size and forecast 2022-2027 o Exhibit 43: Chart on Healthcare - Market size and forecast 2022-2027 ($ billion) o Exhibit 44: Data Table on Healthcare - Market size and forecast 2022-2027 ($ billion) o Exhibit 45: Chart on Healthcare - Year-over-year growth 2022-2027 (%) o Exhibit 46: Data Table on Healthcare - Year-over-year growth 2022-2027 (%) o 6.7 Manufacturing and others - Market size and forecast 2022-2027 o Exhibit 47: Chart on Manufacturing and others - Market size and forecast 2022-2027 ($ billion) o Exhibit 48: Data Table on Manufacturing and others - Market size and forecast 2022-2027 ($ billion) o Exhibit 49: Chart on Manufacturing and others - Year-over-year growth 2022-2027 (%) o Exhibit 50: Data Table on Manufacturing and others - Year-over-year growth 2022-2027 (%) o 6.8 Market opportunity by End-user o Exhibit 51: Market opportunity by End-user ($ billion) o Exhibit 52: Data Table on Market opportunity by End-user ($ billion) • 7 Market Segmentation by Type o 7.1 Market segments o Exhibit 53: Chart on Type - Market share 2022-2027 (%) o Exhibit 54: Data Table on Type - Market share 2022-2027 (%) o 7.2 Comparison by Type o Exhibit 55: Chart on Comparison by Type o Exhibit 56: Data Table on Comparison by Type o 7.3 Export - Market size and forecast 2022-2027 o Exhibit 57: Chart on Export - Market size and forecast 2022-2027 ($ billion) o Exhibit 58: Data Table on Export - Market size and forecast 2022-2027 ($ billion) o Exhibit 59: Chart on Export - Year-over-year growth 2022-2027 (%) o Exhibit 60: Data Table on Export - Year-over-year growth 2022-2027 (%) o 7.4 Domestic - Market size and forecast 2022-2027 o Exhibit 61: Chart on Domestic - Market size and forecast 2022-2027 ($ billion) o Exhibit 62: Data Table on Domestic - Market size and forecast 2022-2027 ($ billion) o Exhibit 63: Chart on Domestic - Year-over-year growth 2022-2027 (%) o Exhibit 64: Data Table on Domestic - Year-over-year growth 2022-2027 (%) o 7.5 Market opportunity by Type o Exhibit 65: Market opportunity by Type ($ billion) o Exhibit 66: Data Table on Market opportunity by Type ($ billion) • 8 Market Segmentation by Product o 8.1 Market segments o Exhibit 67: Chart on Product - Market share 2022-2027 (%) o Exhibit 68: Data Table on Product - Market share 2022-2027 (%) o 8.2 Comparison by Product o Exhibit 69: Chart on Comparison by Product o Exhibit 70: Data Table on Comparison by Product o 8.3 IT services - Market size and forecast 2022-2027 o Exhibit 71: Chart on IT services - Market size and forecast 2022-2027 ($ billion) o Exhibit 72: Data Table on IT services - Market size and forecast 2022-2027 ($ billion) o Exhibit 73: Chart on IT services - Year-over-year growth 2022-2027 (%) o Exhibit 74: Data Table on IT services - Year-over-year growth 2022-2027 (%) o 8.4 BPM - Market size and forecast 2022-2027 o Exhibit 75: Chart on BPM - Market size and forecast 2022-2027 ($ billion) o Exhibit 76: Data Table on BPM - Market size and forecast 2022-2027 ($ billion) o Exhibit 77: Chart on BPM - Year-over-year growth 2022-2027 (%) o Exhibit 78: Data Table on BPM - Year-over-year growth 2022-2027 (%) o 8.5 Software and R and D - Market size and forecast 2022-2027 o Exhibit 79: Chart on Software and R and D - Market size and forecast 2022-2027 ($ billion) o Exhibit 80: Data Table on Software and R and D - Market size and forecast 2022-2027 ($ billion) o Exhibit 81: Chart on Software and R and D - Year-over-year growth 2022-2027 (%) o Exhibit 82: Data Table on Software and R and D - Year-over-year growth 2022-2027 (%) o 8.6 Market opportunity by Product o Exhibit 83: Market opportunity by Product ($ billion) o Exhibit 84: Data Table on Market opportunity by Product ($ billion) • 9 Customer Landscape o 9.1 Customer landscape overview o Exhibit 85: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria • 10 Drivers, Challenges, and Trends o 10.1 Market drivers o 10.2 Market challenges o 10.3 Impact of drivers and challenges o Exhibit 86: Impact of drivers and challenges in 2022 and 2027 o 10.4 Market trends • 11 Vendor Landscape o 11.1 Overview o 11.2 Vendor landscape o Exhibit 87: Overview on Criticality of inputs and Factors of differentiation o 11.3 Landscape disruption o Exhibit 88: Overview on factors of disruption o 11.4 Industry risks o Exhibit 89: Impact of key risks on business • 12 Vendor Analysis o 12.1 Vendors covered o Exhibit 90: Vendors covered o 12.2 Market positioning of vendors o Exhibit 91: Matrix on vendor position and classification o 12.3 Accenture Plc o Exhibit 92: Accenture Plc - Overview o Exhibit 93: Accenture Plc - Business segments o Exhibit 94: Accenture Plc - Key news o Exhibit 95: Accenture Plc - Key offerings o Exhibit 96: Accenture Plc - Segment focus o 12.4 Automatic Data Processing Inc. o Exhibit 97: Automatic Data Processing Inc. - Overview o Exhibit 98: Automatic Data Processing Inc. - Business segments o Exhibit 99: Automatic Data Processing Inc. - Key news o Exhibit 100: Automatic Data Processing Inc. - Key offerings o Exhibit 101: Automatic Data Processing Inc. - Segment focus o 12.5 Cognizant Technology Solutions Corp. o Exhibit 102: Cognizant Technology Solutions Corp. - Overview o Exhibit 103: Cognizant Technology Solutions Corp. - Business segments o Exhibit 104: Cognizant Technology Solutions Corp. - Key news o Exhibit 105: Cognizant Technology Solutions Corp. - Key offerings o Exhibit 106: Cognizant Technology Solutions Corp. - Segment focus o 12.6 ExlService Holdings Inc. o Exhibit 107: ExlService Holdings Inc. - Overview o Exhibit 108: ExlService Holdings Inc. - Business segments o Exhibit 109: ExlService Holdings Inc. - Key news o Exhibit 110: ExlService Holdings Inc. - Key offerings o Exhibit 111: ExlService Holdings Inc. - Segment focus o 12.7 Firstsource Solutions Ltd. o Exhibit 112: Firstsource Solutions Ltd. - Overview o Exhibit 113: Firstsource Solutions Ltd. - Business segments o Exhibit 114: Firstsource Solutions Ltd. - Key offerings o Exhibit 115: Firstsource Solutions Ltd. - Segment focus o 12.8 Genpact Ltd. o Exhibit 116: Genpact Ltd. - Overview o Exhibit 117: Genpact Ltd. - Business segments o Exhibit 118: Genpact Ltd. - Key news o Exhibit 119: Genpact Ltd. - Key offerings o Exhibit 120: Genpact Ltd. - Segment focus o 12.9 HCL Technologies Ltd. o Exhibit 121: HCL Technologies Ltd. - Overview o Exhibit 122: HCL Technologies Ltd. - Business segments o Exhibit 123: HCL Technologies Ltd. - Key news o Exhibit 124: HCL Technologies Ltd. - Key offerings o Exhibit 125: HCL Technologies Ltd. - Segment focus o 12.10 Infosys Ltd. o Exhibit 126: Infosys Ltd. - Overview o Exhibit 127: Infosys Ltd. - Business segments o Exhibit 128: Infosys Ltd. - Key news o Exhibit 129: Infosys Ltd. - Key offerings o Exhibit 130: Infosys Ltd. - Segment focus o 12.11 International Business Machines Corp. o Exhibit 131: International Business Machines Corp. - Overview o Exhibit 132: International Business Machines Corp. - Business segments o Exhibit 133: International Business Machines Corp. - Key news o Exhibit 134: International Business Machines Corp. - Key offerings o Exhibit 135: International Business Machines Corp. - Segment focus o 12.12 Serco Group Plc o Exhibit 136: Serco Group Plc - Overview o Exhibit 137: Serco Group Plc - Business segments o Exhibit 138: Serco Group Plc - Key news o Exhibit 139: Serco Group Plc - Key offerings o Exhibit 140: Serco Group Plc - Segment focus o 12.13 StarTek Inc. o Exhibit 141: StarTek Inc. - Overview o Exhibit 142: StarTek Inc. - Business segments o Exhibit 143: StarTek Inc. - Key offerings o Exhibit 144: StarTek Inc. - Segment focus o 12.14 Tata Consultancy Services Ltd. o Exhibit 145: Tata Consultancy Services Ltd. - Overview o Exhibit 146: Tata Consultancy Services Ltd. - Business segments o Exhibit 147: Tata Consultancy Services Ltd. - Key news o Exhibit 148: Tata Consultancy Services Ltd. - Key offerings o Exhibit 149: Tata Consultancy Services Ltd. - Segment focus o 12.15 Tech Mahindra Ltd. o Exhibit 150: Tech Mahindra Ltd. - Overview o Exhibit 151: Tech Mahindra Ltd. - Business segments o Exhibit 152: Tech Mahindra Ltd. - Key offerings o Exhibit 153: Tech Mahindra Ltd. - Segment focus o 12.16 Wipro Ltd. o Exhibit 154: Wipro Ltd. - Overview o Exhibit 155: Wipro Ltd. - Business segments o Exhibit 156: Wipro Ltd. - Key news o Exhibit 157: Wipro Ltd. - Key offerings o Exhibit 158: Wipro Ltd. - Segment focus o 12.17 WNS Holdings Ltd. o Exhibit 159: WNS Holdings Ltd. - Overview o Exhibit 160: WNS Holdings Ltd. - Business segments o Exhibit 161: WNS Holdings Ltd. - Key offerings o Exhibit 162: WNS Holdings Ltd. - Segment focus • 13 Appendix o 13.1 Scope of the report o 13.2 Inclusions and exclusions checklist o Exhibit 163: Inclusions checklist o Exhibit 164: Exclusions checklist o 13.3 Currency conversion rates for US$ o Exhibit 165: Currency conversion rates for US$ o 13.4 Research methodology o Exhibit 166: Research methodology o Exhibit 167: Validation techniques employed for market sizing o Exhibit 168: Information sources o 13.5 List of abbreviations o Exhibit 169: List of abbreviations Exhibits: Exhibits1: Executive Summary - Chart on Market Overview Exhibits2: Executive Summary - Data Table on Market Overview Exhibits3: Executive Summary - Chart on Country Market Characteristics Exhibits4: Executive Summary - Chart on Market Segmentation by End-user Exhibits5: Executive Summary - Chart on Market Segmentation by Type Exhibits6: Executive Summary - Chart on Market Segmentation by Product Exhibits7: Executive Summary - Chart on Vendor Market Positioning Exhibits8: Parent market Exhibits9: Market Characteristics Exhibits10: Offerings of vendors included in the market definition Exhibits11: Market segments Exhibits12: Chart on India - Market size and forecast 2022-2027 ($ billion) Exhibits13: Data Table on India - Market size and forecast 2022-2027 ($ billion) Exhibits14: Chart on India: Year-over-year growth 2022-2027 (%) Exhibits15: Data Table on India: Year-over-year growth 2022-2027 (%) Exhibits16: Historic Market Size - Data Table on it and bpo services market in India 2017 - 2021 ($ billion) Exhibits17: Historic Market Size - End-user Segment 2017 - 2021 ($ billion) Exhibits18: Historic Market Size - Type Segment 2017 - 2021 ($ billion) Exhibits19: Historic Market Size - Product Segment 2017 - 2021 ($ billion) Exhibits20: Five forces analysis - Comparison between 2022 and 2027 Exhibits21: Chart on Bargaining power of buyers - Impact of key factors 2022 and 2027 Exhibits22: Bargaining power of suppliers - Impact of key factors in 2022 and 2027 Exhibits23: Threat of new entrants - Impact of key factors in 2022 and 2027 Exhibits24: Threat of substitutes - Impact of key factors in 2022 and 2027 Exhibits25: Threat of rivalry - Impact of key factors in 2022 and 2027 Exhibits26: Chart on Market condition - Five forces 2022 and 2027 Exhibits27: Chart on End-user - Market share 2022-2027 (%) Exhibits28: Data Table on End-user - Market share 2022-2027 (%) Exhibits29: Chart on Comparison by End-user Exhibits30: Data Table on Comparison by End-user Exhibits31: Chart on Finance - Market size and forecast 2022-2027 ($ billion) Exhibits32: Data Table on Finance - Market size and forecast 2022-2027 ($ billion) Exhibits33: Chart on Finance - Year-over-year growth 2022-2027 (%) Exhibits34: Data Table on Finance - Year-over-year growth 2022-2027 (%) Exhibits35: Chart on Insurance - Market size and forecast 2022-2027 ($ billion) Exhibits36: Data Table on Insurance - Market size and forecast 2022-2027 ($ billion) Exhibits37: Chart on Insurance - Year-over-year growth 2022-2027 (%) Exhibits38: Data Table on Insurance - Year-over-year growth 2022-2027 (%) Exhibits39: Chart on Telecom - Market size and forecast 2022-2027 ($ billion) Exhibits40: Data Table on Telecom - Market size and forecast 2022-2027 ($ billion) Exhibits41: Chart on Telecom - Year-over-year growth 2022-2027 (%) Exhibits42: Data Table on Telecom - Year-over-year growth 2022-2027 (%) Exhibits43: Chart on Healthcare - Market size and forecast 2022-2027 ($ billion) Exhibits44: Data Table on Healthcare - Market size and forecast 2022-2027 ($ billion) Exhibits45: Chart on Healthcare - Year-over-year growth 2022-2027 (%) Exhibits46: Data Table on Healthcare - Year-over-year growth 2022-2027 (%) Exhibits47: Chart on Manufacturing and others - Market size and forecast 2022-2027 ($ billion) Exhibits48: Data Table on Manufacturing and others - Market size and forecast 2022-2027 ($ billion) Exhibits49: Chart on Manufacturing and others - Year-over-year growth 2022-2027 (%) Exhibits50: Data Table on Manufacturing and others - Year-over-year growth 2022-2027 (%) Exhibits51: Market opportunity by End-user ($ billion) Exhibits52: Data Table on Market opportunity by End-user ($ billion) Exhibits53: Chart on Type - Market share 2022-2027 (%) Exhibits54: Data Table on Type - Market share 2022-2027 (%) Exhibits55: Chart on Comparison by Type Exhibits56: Data Table on Comparison by Type Exhibits57: Chart on Export - Market size and forecast 2022-2027 ($ billion) Exhibits58: Data Table on Export - Market size and forecast 2022-2027 ($ billion) Exhibits59: Chart on Export - Year-over-year growth 2022-2027 (%) Exhibits60: Data Table on Export - Year-over-year growth 2022-2027 (%) Exhibits61: Chart on Domestic - Market size and forecast 2022-2027 ($ billion) Exhibits62: Data Table on Domestic - Market size and forecast 2022-2027 ($ billion) Exhibits63: Chart on Domestic - Year-over-year growth 2022-2027 (%) Exhibits64: Data Table on Domestic - Year-over-year growth 2022-2027 (%) Exhibits65: Market opportunity by Type ($ billion) Exhibits66: Data Table on Market opportunity by Type ($ billion) Exhibits67: Chart on Product - Market share 2022-2027 (%) Exhibits68: Data Table on Product - Market share 2022-2027 (%) Exhibits69: Chart on Comparison by Product Exhibits70: Data Table on Comparison by Product Exhibits71: Chart on IT services - Market size and forecast 2022-2027 ($ billion) Exhibits72: Data Table on IT services - Market size and forecast 2022-2027 ($ billion) Exhibits73: Chart on IT services - Year-over-year growth 2022-2027 (%) Exhibits74: Data Table on IT services - Year-over-year growth 2022-2027 (%) Exhibits75: Chart on BPM - Market size and forecast 2022-2027 ($ billion) Exhibits76: Data Table on BPM - Market size and forecast 2022-2027 ($ billion) Exhibits77: Chart on BPM - Year-over-year growth 2022-2027 (%) Exhibits78: Data Table on BPM - Year-over-year growth 2022-2027 (%) Exhibits79: Chart on Software and R and D - Market size and forecast 2022-2027 ($ billion) Exhibits80: Data Table on Software and R and D - Market size and forecast 2022-2027 ($ billion) Exhibits81: Chart on Software and R and D - Year-over-year growth 2022-2027 (%) Exhibits82: Data Table on Software and R and D - Year-over-year growth 2022-2027 (%) Exhibits83: Market opportunity by Product ($ billion) Exhibits84: Data Table on Market opportunity by Product ($ billion) Exhibits85: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria Exhibits86: Impact of drivers and challenges in 2022 and 2027 Exhibits87: Overview on Criticality of inputs and Factors of differentiation Exhibits88: Overview on factors of disruption Exhibits89: Impact of key risks on business Exhibits90: Vendors covered Exhibits91: Matrix on vendor position and classification Exhibits92: Accenture Plc - Overview Exhibits93: Accenture Plc - Business segments Exhibits94: Accenture Plc - Key news Exhibits95: Accenture Plc - Key offerings Exhibits96: Accenture Plc - Segment focus Exhibits97: Automatic Data Processing Inc. - Overview Exhibits98: Automatic Data Processing Inc. - Business segments Exhibits99: Automatic Data Processing Inc. - Key news Exhibits100: Automatic Data Processing Inc. - Key offerings Exhibits101: Automatic Data Processing Inc. - Segment focus Exhibits102: Cognizant Technology Solutions Corp. - Overview Exhibits103: Cognizant Technology Solutions Corp. - Business segments Exhibits104: Cognizant Technology Solutions Corp. - Key news Exhibits105: Cognizant Technology Solutions Corp. - Key offerings Exhibits106: Cognizant Technology Solutions Corp. - Segment focus Exhibits107: ExlService Holdings Inc. - Overview Exhibits108: ExlService Holdings Inc. - Business segments Exhibits109: ExlService Holdings Inc. - Key news Exhibits110: ExlService Holdings Inc. - Key offerings Exhibits111: ExlService Holdings Inc. - Segment focus Exhibits112: Firstsource Solutions Ltd. - Overview Exhibits113: Firstsource Solutions Ltd. - Business segments Exhibits114: Firstsource Solutions Ltd. - Key offerings Exhibits115: Firstsource Solutions Ltd. - Segment focus Exhibits116: Genpact Ltd. - Overview Exhibits117: Genpact Ltd. - Business segments Exhibits118: Genpact Ltd. - Key news Exhibits119: Genpact Ltd. - Key offerings Exhibits120: Genpact Ltd. - Segment focus Exhibits121: HCL Technologies Ltd. - Overview Exhibits122: HCL Technologies Ltd. - Business segments Exhibits123: HCL Technologies Ltd. - Key news Exhibits124: HCL Technologies Ltd. - Key offerings Exhibits125: HCL Technologies Ltd. - Segment focus Exhibits126: Infosys Ltd. - Overview Exhibits127: Infosys Ltd. - Business segments Exhibits128: Infosys Ltd. - Key news Exhibits129: Infosys Ltd. - Key offerings Exhibits130: Infosys Ltd. - Segment focus Exhibits131: International Business Machines Corp. - Overview Exhibits132: International Business Machines Corp. - Business segments Exhibits133: International Business Machines Corp. - Key news Exhibits134: International Business Machines Corp. - Key offerings Exhibits135: International Business Machines Corp. - Segment focus Exhibits136: Serco Group Plc - Overview Exhibits137: Serco Group Plc - Business segments Exhibits138: Serco Group Plc - Key news Exhibits139: Serco Group Plc - Key offerings Exhibits140: Serco Group Plc - Segment focus Exhibits141: StarTek Inc. - Overview Exhibits142: StarTek Inc. - Business segments Exhibits143: StarTek Inc. - Key offerings Exhibits144: StarTek Inc. - Segment focus Exhibits145: Tata Consultancy Services Ltd. - Overview Exhibits146: Tata Consultancy Services Ltd. - Business segments Exhibits147: Tata Consultancy Services Ltd. - Key news Exhibits148: Tata Consultancy Services Ltd. - Key offerings Exhibits149: Tata Consultancy Services Ltd. - Segment focus Exhibits150: Tech Mahindra Ltd. - Overview Exhibits151: Tech Mahindra Ltd. - Business segments Exhibits152: Tech Mahindra Ltd. - Key offerings Exhibits153: Tech Mahindra Ltd. - Segment focus Exhibits154: Wipro Ltd. - Overview Exhibits155: Wipro Ltd. - Business segments Exhibits156: Wipro Ltd. - Key news Exhibits157: Wipro Ltd. - Key offerings Exhibits158: Wipro Ltd. - Segment focus Exhibits159: WNS Holdings Ltd. - Overview Exhibits160: WNS Holdings Ltd. - Business segments Exhibits161: WNS Holdings Ltd. - Key offerings Exhibits162: WNS Holdings Ltd. - Segment focus Exhibits163: Inclusions checklist Exhibits164: Exclusions checklist Exhibits165: Currency conversion rates for US$ Exhibits166: Research methodology Exhibits167: Validation techniques employed for market sizing Exhibits168: Information sources Exhibits169: List of abbreviations
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