インタラクティブキオスク市場：オファリング別（ハードウェア、ソフトウェア＆サービス）、タイプ別（バンキング、セルフサービス、ベンディング）、場所別（屋内、屋外）、パネルサイズ別、業種別（小売、運輸、ホスピタリティ）、地域別 - 2029年までの世界予測

Interactive Kiosk Market by Offering (Hardware, Software & Services), Type (Banking, Self-service, Vending), Location (Indoor, Outdoor), Panel Size, Vertical (Retail, Transportation, Hospitality) and Region - Global Forecast to 2029

世界のインタラクティブキオスク市場は、2023年に318億米ドルと評価され、2029年には488億米ドルに達すると予測されている。タッチスクリーンディスプレイとガラス技術の革新がインタラクティブキオスク市場の成... もっと見る

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サマリー

世界のインタラクティブキオスク市場は、2023年に318億米ドルと評価され、2029年には488億米ドルに達すると予測されている。タッチスクリーンディスプレイとガラス技術の革新がインタラクティブキオスク市場の成長を促進している。一方、サイバー犯罪の増加がインタラクティブキオスク市場の成長を抑制している。

"屋外セグメントは予測期間中、より高いCAGRで成長すると予想される"
屋外セグメントは予測期間中、より高いCAGR 9.9％で成長すると予想される。これは、遊園地やテーマパーク、スポーツイベント、施設内で、顧客の注意を引くため、また道案内や発券用途のために、これらのキオスク端末の導入が拡大していることに起因している。その堅牢な構造、ユーザーフレンドリーなインターフェース、包括的なアクセシビリティ機能は、総体として顧客体験の向上に貢献しています。同時に、これらのキオスクは費用対効果の高い利点を提供し、効果的なコミュニケーションを促進する上で重要な役割を果たします。これらのインタラクティブ・キオスクは過酷な環境にも耐えられるよう設計されているため、今後の需要はますます高まっています。

"ハードウェアセグメントは予測期間中、2番目に高いCAGRで成長を記録する"
ハードウェアセグメントは予測期間中、2番目に高いCAGR 8.6%で成長する見込みです。インタラクティブ・キオスクは、強化されたパーソナライズされた顧客体験を提供する上で極めて重要な役割を果たす。小売、ホスピタリティ、ヘルスケアなど様々な分野の企業が、セルフサービスオプションを提供するためにこれらのキオスクを活用しており、それによって顧客満足度とロイヤルティを向上させています。インタラクティブ・キオスク・ハードウェアは、ユーザーが情報にアクセスし、トランザクションを完了し、人の手を借りずにタスクを実行するための便利で効率的な方法を提供します。この利便性が、小売、医療、運輸、その他の分野での採用を後押ししている。

予測期間中、32インチ以上のセグメントが2番目に高いCAGRで成長しそうである。
32インチ以上のインタラクティブ・キオスク市場は、予測期間中11.2%という高いCAGRで成長する見込みである。これらの大型ディスプレイは視認性とエンゲージメントを強化し、企業はより没入感のある有益なコンテンツを顧客に提供することができる。例えば、小売業では、32インチ以上のディスプレイを備えたキオスク端末は、注目を集めるPOPとして機能したり、インタラクティブな製品ショーケースを提供したりすることができ、よりダイナミックで楽しいショッピング体験を育むことができる。同様に、ホスピタリティや情報サービスでは、これらの大型キオスクは包括的で魅力的な情報を提供し、さまざまなオプションやサービスをユーザーに案内することができます。

銀行・金融サービス分野は予測期間中に最も高いCAGRで成長すると思われる。
銀行・金融サービス分野は、予測期間中に10.2%という最高のCAGRを記録する見込みである。同分野の成長は、便利で効率的な顧客サービスソリューションに対する需要の高まりが、金融機関に革新的な技術の採用を促していることに起因している。インタラクティブ・キオスクはセルフサービス・オプションを提供し、顧客は人の手を借りずに口座照会、資金移動、請求書支払いなどの様々な取引を行うことができる。また、生体認証と安全なトランザクション・プロトコルを備えたインタラクティブ・キオスクは、顧客が機密性の高いトランザクションを実行するための安全で信頼できるプラットフォームを提供する。

"欧州セグメントは予測期間中、2番目に高いCAGRで成長する可能性が高い"
欧州の市場は予測期間中、2番目に高いCAGR 9.7%を記録する見込みです。急速な技術進歩やセルフサービスまたは自動化技術の導入の進歩傾向などの要因は、欧州のインタラクティブキオスク市場の成長を刺激する。ドイツ、フランス、英国などの欧州諸国の健全な経済状況は、欧州のインタラクティブキオスク市場の成長を推進しています。ヨーロッパでは、インタラクティブキオスクの需要はBFSIセクターから急速に成長している。キオスク端末のような対話型端末は、顧客にさらなる利便性を提供し、銀行にとってはサービス・コストを節約するリモート・バンキング・チャネルです。ヨーロッパのビジネスにおけるインタラクティブ・キオスクの使用に関する適切なトレーニングと教育は、インタラクティブ・キオスクの受け入れと採用を増加させるのに役立ちます。インタラクティブキオスクに関連する多くの見本市は、過去に実施されており、将来的に起こると予想される

プライマリーの内訳
この調査には、部品サプライヤーからティア1企業、OEMに至るまで、様々な業界専門家の洞察が含まれている。プライマリーの内訳は以下の通り：

- 企業タイプ別：ティア1 35%、ティア2 45%、ティア3 20
- 役職別 - Cレベル幹部 - 40%、取締役 - 30%、その他 - 30
- 地域別-北米30％、欧州25％、アジア太平洋40％、アジア太平洋地域5

インタラクティブ・キオスク市場は、NCR VOYIX Corporation（米国）、Diebold Nixdorf, Incorporated（米国）、glory ltd.(日本）、KIOSK Information Systems社（米国）、Olea Kiosks社（米国）、Frank Mayer and Associates社（米国）、Source Technologies社（米国）、Embross社（米国）、Meridian Kiosks社（米国）、REDYREF社（米国）などである。本調査では、インタラクティブ・キオスク市場におけるこれら主要プレイヤーの会社概要、最近の動向、主要市場戦略などの詳細な競合分析を掲載している。

調査対象範囲
本レポートでは、インタラクティブキオスク市場を細分化し、提供、タイプ、パネルサイズ、場所、垂直、地域別に市場規模を予測しています。また、市場に関する促進要因、阻害要因、機会、課題についても論じています。北米、欧州、アジア太平洋、RoWの4つの主要地域における市場の詳細な見解を示しています。インタラクティブキオスクのエコシステムにおける主要プレーヤーとその競争分析とともに、サプライチェーン分析もレポートに含まれています。

レポート購入の主なメリット
- 主な促進要因の分析（顧客のショッピング体験の向上、従来のサービスに対するアプリケーションの強化、タッチスクリーンディスプレイとガラス技術の革新、銀行・金融サービスにおけるセルフサービス需要の高まり）。阻害要因（高い設置コストと定期的なメンテナンスの必要性、店舗における物理的な盗難リスクの増加、サイバー犯罪の増加）、機会（インテリジェントパーソナルアシスタントとナレッジナビゲーター技術の統合、スマートシティとスマートインフラの増加、イノベーションと先端技術の統合、身体障害者向けのインタラクティブキオスクの展開の増加）、課題（オンラインショッピングのためのタブレットとモバイルキオスクの利用の増加、屋外アプリケーションのための全天候型に適したキオスクの開発）
- 製品開発／イノベーション：インタラクティブキオスク市場における今後の技術、研究開発活動、新製品発売に関する詳細な洞察。
- 市場開発：有利な市場に関する包括的情報 - 当レポートは様々な地域のインタラクティブキオスク市場を分析しています。
- 市場の多様化：インタラクティブキオスク市場における新製品とサービス、未開拓の地域、最近の開発、投資に関する詳細な情報。
- 競争力の評価：NCR VOYIX Corporation（米国）、Diebold Nixdorf, Incorporated（米国）、glory ltd.(日本）、グローリー株式会社（日本）、KIOSK株式会社（日本）、NCR VOYIX Corporation(日本）、KIOSK Information Systems社（米国）、Olea Kiosks社（米国）、Frank Mayer and Associates社（米国）、Source Technologies社（米国）、Embross社（米国）、Meridian Kiosks社（米国）、REDYREF社（米国）など、インタラクティブ・キオスク市場における主要企業のシェアを詳細に評価する。

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1 INTRODUCTION 30
1.1 STUDY OBJECTIVES 30
1.2 MARKET DEFINITION 30
1.3 INCLUSIONS AND EXCLUSIONS 31
1.4 STUDY SCOPE 32
1.4.1 MARKETS COVERED 32
FIGURE 1 INTERACTIVE KIOSK MARKET SEGMENTATION 32
1.4.2 REGIONAL SCOPE 32
1.4.3 YEARS CONSIDERED 33
1.4.4 CURRENCY CONSIDERED 33
1.4.5 UNITS CONSIDERED 33
1.5 LIMITATIONS 33
1.6 STAKEHOLDERS 34
1.7 SUMMARY OF CHANGES 34
1.8 IMPACT OF RECESSION 35
2 RESEARCH METHODOLOGY 36
2.1 RESEARCH DATA 36
FIGURE 2 INTERACTIVE KIOSK MARKET: RESEARCH DESIGN 36
FIGURE 3 INTERACTIVE KIOSK MARKET: RESEARCH APPROACH 37
2.1.1 SECONDARY DATA 38
2.1.1.1 List of major secondary sources 38
2.1.1.2 Key data from secondary sources 38
2.1.2 PRIMARY DATA 39
2.1.2.1 Primary interview participants 39
2.1.2.2 Breakdown of primaries 39
2.1.2.3 Key data from primary sources 40
2.1.2.4 Key industry insights 40
2.2 FACTOR ANALYSIS 41
FIGURE 4 REVENUE GENERATED FROM SALES OF INTERACTIVE KIOSKS 41
FIGURE 5 INTERACTIVE KIOSK MARKET: REVENUE ANALYSIS OF NCR VOYIX CORPORATION 41
2.3 MARKET SIZE ESTIMATION METHODOLOGY 42
FIGURE 6 INTERACTIVE KIOSK MARKET SIZE ESTIMATION METHODOLOGY 42
2.3.1 BOTTOM-UP APPROACH 42
2.3.1.1 Approach to arrive at market size using bottom-up analysis (demand side) 42
FIGURE 7 INTERACTIVE KIOSK MARKET: BOTTOM-UP APPROACH 43

2.3.2 TOP-DOWN APPROACH 43
2.3.2.1 Approach to arrive at market size using top-down approach (supply side) 44
FIGURE 8 INTERACTIVE KIOSK MARKET: TOP-DOWN APPROACH 44
2.3.3 GROWTH PROJECTION AND FORECAST-RELATED ASSUMPTIONS 44
TABLE 1 INTERACTIVE KIOSK MARKET GROWTH ASSUMPTIONS 44
2.4 MARKET BREAKDOWN AND DATA TRIANGULATION 45
FIGURE 9 INTERACTIVE KIOSK MARKET: DATA TRIANGULATION 45
2.5 RESEARCH ASSUMPTIONS 46
TABLE 2 INTERACTIVE KIOSK MARKET: RESEARCH ASSUMPTIONS 46
2.6 RESEARCH LIMITATIONS 47
2.7 RISK ASSESSMENT 47
TABLE 3 INTERACTIVE KIOSK MARKET: RISK ASSESSMENT 47
2.8 PARAMETERS CONSIDERED TO ANALYZE RECESSION IMPACT 47
TABLE 4 INTERACTIVE KIOSK MARKET: PARAMETERS CONSIDERED TO ANALYZE RECESSION IMPACT 47
3 EXECUTIVE SUMMARY 48
FIGURE 10 INTERACTIVE KIOSK MARKET, 2020–2029 (USD MILLION) 48
FIGURE 11 CASINO SELF-SERVICE KIOSKS TO DEPICT HIGHEST CAGR DURING FORECAST PERIOD 49
FIGURE 12 BANK KIOSKS TO REGISTER HIGHER CAGR IN INTERACTIVE KIOSK MARKET FROM 2024 TO 2029 49
FIGURE 13 TRANSPORTATION VERTICAL TO ACCOUNT FOR LARGEST MARKET SHARE IN 2029 50
FIGURE 14 NORTH AMERICA HELD LARGEST SHARE OF INTERACTIVE KIOSK MARKET IN 2023 50
4 PREMIUM INSIGHTS 52
4.1 ATTRACTIVE OPPORTUNITIES FOR PLAYERS IN INTERACTIVE KIOSK MARKET 52
FIGURE 15 RAPID TECHNOLOGICAL ADVANCEMENTS TO CREATE LUCRATIVE OPPORTUNITIES FOR PLAYERS IN INTERACTIVE KIOSK MARKET 52
4.2 INTERACTIVE KIOSK MARKET, BY OFFERING 52
FIGURE 16 SOFTWARE & SERVICES OFFERING TO RECORD HIGHER CAGR IN INTERACTIVE KIOSK MARKET BETWEEN 2024 AND 2029 52
4.3 INTERACTIVE KIOSK MARKET FOR VENDING KIOSKS, BY TYPE 53
FIGURE 17 FOOD & BEVERAGE VENDING KIOSKS TO REGISTER HIGHER CAGR DURING FORECAST PERIOD 53
4.4 INTERACTIVE KIOSK MARKET FOR TRANSPORTATION VERTICAL, BY TYPE 53
FIGURE 18 SELF-SERVICE KIOSKS TO EXHIBIT HIGHER CAGR IN INTERACTIVE KIOSK MARKET FOR TRANSPORTATION FROM 2024 TO 2029 53
4.5 INTERACTIVE KIOSK MARKET, BY PANEL SIZE 54
FIGURE 19 17–32" PANEL SIZE TO DOMINATE INTERACTIVE KIOSK MARKET DURING FORECAST PERIOD 54

4.6 INTERACTIVE KIOSK MARKET, BY REGION 54
FIGURE 20 NORTH AMERICA TO HOLD LARGEST SHARE OF INTERACTIVE KIOSK MARKET IN 2029 54
4.7 INTERACTIVE KIOSK MARKET, BY COUNTRY 55
FIGURE 21 INDIA TO REGISTER HIGHEST CAGR IN INTERACTIVE KIOSK MARKET DURING FORECAST PERIOD 55
5 MARKET OVERVIEW 56
5.1 INTRODUCTION 56
5.2 MARKET DYNAMICS 56
FIGURE 22 INTERACTIVE KIOSK MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES 56
5.2.1 DRIVERS 57
FIGURE 23 INTERACTIVE KIOSK MARKET: DRIVERS AND THEIR IMPACT 57
5.2.1.1 Rising focus on improving shopping experience 57
5.2.1.2 Growing demand for smart parking solutions 58
5.2.1.3 Increasing innovation in touchscreen display technology 59
5.2.1.4 Escalating adoption of self-service solutions in banking & financial sector 59
5.2.2 RESTRAINTS 60
FIGURE 24 INTERACTIVE KIOSK MARKET: RESTRAINTS AND THEIR IMPACT 60
5.2.2.1 Increasing installation and maintenance costs 60
5.2.2.2 High susceptibility to cyber-attacks 60
5.2.3 OPPORTUNITIES 61
FIGURE 25 INTERACTIVE KIOSK MARKET: OPPORTUNITIES AND THEIR IMPACT 61
5.2.3.1 Rising integration of intelligent personal assistant and knowledge navigator technologies 61
5.2.3.2 Increasing demand for smart solutions to manage urban areas 62
FIGURE 26 GLOBAL SMART CITIES MARKET, 2020–2027 62
5.2.3.3 Growing reliance on innovative technologies to add value for customers 63
5.2.3.4 Increasing use of self-service kiosks by elderly people 63
5.2.4 CHALLENGES 64
FIGURE 27 INTERACTIVE KIOSK MARKET: CHALLENGES AND THEIR IMPACT 64
5.2.4.1 Rise in online shopping and banking using mobile phones 64
5.2.4.2 Difficulties in developing kiosks for all weather conditions 65
5.3 TRENDS/DISRUPTIONS IMPACTING CUSTOMERS’ BUSINESSES 65
FIGURE 28 INTERACTIVE KIOSK MARKET: TRENDS/DISRUPTIONS IMPACTING CUSTOMERS’ BUSINESSES 65
5.4 PRICING ANALYSIS 66
5.4.1 AVERAGE SELLING PRICE OF SELF-SERVICE KIOSKS OFFERED BY KEY PLAYERS, 2019–2023 (USD) 66
FIGURE 29 AVERAGE SELLING PRICE OF SELF-SERVICE KIOSKS OFFERED BY THREE KEY PLAYERS, 2019–2023 (USD) 66

5.4.2 AVERAGE SELLING PRICE TREND, BY TYPE (USD) 66
FIGURE 30 AVERAGE SELLING PRICE TREND, BY TYPE, 2020–2029 (USD) 66
TABLE 5 AVERAGE SELLING PRICE OF INTERACTIVE KIOSKS, BY TYPE (USD) 67
5.4.3 AVERAGE SELLING PRICE TREND, BY REGION (USD) 67
TABLE 6 AVERAGE SELLING PRICE OF SELF-SERVICE KIOSKS, BY REGION (USD) 67
5.5 KEY CONFERENCES AND EVENTS, 2023–2025 67
TABLE 7 INTERACTIVE KIOSK: LIST OF KEY CONFERENCES AND EVENTS, 2023–2025 67
5.6 VALUE CHAIN ANALYSIS 69
FIGURE 31 INTERACTIVE KIOSK MARKET: VALUE CHAIN ANALYSIS 69
5.7 ECOSYSTEM/MARKET MAP 70
FIGURE 32 KEY PLAYERS IN INTERACTIVE KIOSK ECOSYSTEM 70
TABLE 8 COMPANIES AND THEIR ROLES IN INTERACTIVE KIOSK ECOSYSTEM 70
5.8 TECHNOLOGY ANALYSIS 71
5.8.1 ARTIFICIAL INTELLIGENCE (AI) 71
5.8.2 CONTACTLESS TECHNOLOGY 72
5.8.3 FACIAL RECOGNITION 72
5.9 PATENT ANALYSIS 73
TABLE 9 LIST OF MAJOR PATENTS RELATED TO INTERACTIVE KIOSKS, 2021–2023 73
FIGURE 33 NUMBER OF PATENTS GRANTED, 2012–2022 75
FIGURE 34 REGIONAL ANALYSIS OF PATENTS RELATED TO INTERACTIVE KIOSKS, 2022 76
5.10 CASE STUDY ANALYSIS 76
5.10.1 KIOSK INFORMATION SYSTEMS INSTALLS EPIC WELCOME KIOSKS IN HOSPITALS TO STREAMLINE CHECK-IN PROCESS 76
5.10.2 BIM’S IMPLEMENTS K27 KIOSKS TO ENHANCE CUSTOMER EXPERIENCE AND SALES 76
5.10.3 DALAND CUSO DEVELOPS TECHNOLOGY USING KIOSKS FROM SOURCE TECHNOLOGIES TO REDUCE WAIT TIMES AT CONNECTICUT DEPARTMENT OF MOTOR VEHICLES 77
5.10.4 MCDONALD'S ADOPTS TOUCHSCREEN KIOSKS TO IMPROVE ORDER PROCESSING AND CUSTOMER EXPERIENCE 77
5.10.5 IKEA LEVERAGES RETAIL KIOSK PLATFORM FROM MERIDIAN KIOSKS TO DEVELOP INSTANT CREDIT SOLUTION 77
5.11 TRADE ANALYSIS 78
5.11.1 IMPORT DATA 78
TABLE 10 IMPORT DATA FOR HS CODE 847690-COMPLIANT PRODUCTS, BY COUNTRY, 2018–2022 (USD MILLION) 78
FIGURE 35 IMPORT DATA FOR HS CODE 847690-COMPLIANT PRODUCTS, BY COUNTRY, 2018–2022 (USD MILLION) 79
5.11.2 EXPORT DATA 79
TABLE 11 EXPORT DATA FOR HS CODE 847690-COMPLIANT PRODUCTS, BY COUNTRY, 2018–2022 (USD MILLION) 79
FIGURE 36 EXPORT DATA FOR HS CODE 847690-COMPLIANT PRODUCTS, BY COUNTRY, 2018–2022 (USD MILLION) 80

5.12 TARIFF AND REGULATORY LANDSCAPE 80
TABLE 12 MFN TARIFF FOR PRODUCTS UNDER HS CODE 847690 EXPORTED BY CHINA (2022) 81
5.12.1 REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 81
TABLE 13 NORTH AMERICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 81
TABLE 14 EUROPE: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 82
TABLE 15 ASIA PACIFIC: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 82
TABLE 16 ROW: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 83
5.12.2 STANDARDS 83
5.13 PORTER’S FIVE FORCES ANALYSIS 85
TABLE 17 INTERACTIVE KIOSK MARKET: PORTER’S FIVE FORCES ANALYSIS 85
FIGURE 37 INTERACTIVE KIOSK MARKET: PORTER’S FIVE FORCES ANALYSIS 85
5.13.1 THREAT OF NEW ENTRANTS 86
5.13.2 THREAT OF SUBSTITUTES 86
5.13.3 BARGAINING POWER OF SUPPLIERS 86
5.13.4 BARGAINING POWER OF BUYERS 87
5.13.5 INTENSITY OF COMPETITIVE RIVALRY 87
5.14 KEY STAKEHOLDERS AND BUYING CRITERIA 87
5.14.1 KEY STAKEHOLDERS IN BUYING PROCESS 87
FIGURE 38 INTERACTIVE KIOSK MARKET: INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR TOP THREE VERTICALS 87
TABLE 18 INTERACTIVE KIOSK MARKET: INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR TOP THREE VERTICALS (%) 88
5.14.2 BUYING CRITERIA 88
FIGURE 39 INTERACTIVE KIOSK MARKET: KEY BUYING CRITERIA FOR TOP THREE VERTICALS 88
TABLE 19 KEY BUYING CRITERIA FOR TOP THREE VERTICALS 89
5.15 INVESTMENT AND FUNDING 89
TABLE 20 INTERACTIVE KIOSK MARKET: INVESTMENT AND FUNDING 89
6 INTERACTIVE KIOSK MARKET, BY OFFERING 90
6.1 INTRODUCTION 91
FIGURE 40 SOFTWARE & SERVICES OFFERING TO DOMINATE INTERACTIVE KIOSK MARKET DURING FORECAST PERIOD 91
TABLE 21 INTERACTIVE KIOSK MARKET, BY OFFERING, 2020–2023 (USD MILLION) 91
TABLE 22 INTERACTIVE KIOSK MARKET, BY OFFERING, 2024–2029 (USD MILLION) 91
6.2 HARDWARE 92
6.2.1 HIGH RETURN ON INVESTMENT TO BOOST ADOPTION OF HARDWARE FOR INTERACTIVE KIOSKS 92

6.2.2 DISPLAYS 92
6.2.3 PRINTERS 92
6.2.4 OTHER HARDWARE 93
6.3 SOFTWARE & SERVICES 93
6.3.1 INCREASED ADOPTION OF CUSTOMIZED INTERACTIVE KIOSKS TO CONTRIBUTE TO SEGMENTAL GROWTH 93
7 INTERACTIVE KIOSK MARKET, BY TYPE 95
7.1 INTRODUCTION 96
FIGURE 41 VENDING KIOSKS TO ACCOUNT FOR LARGEST MARKET SHARE IN 2029 96
TABLE 23 INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (USD MILLION) 96
TABLE 24 INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (USD MILLION) 96
TABLE 25 INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (THOUSAND UNITS) 97
TABLE 26 INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (THOUSAND UNITS) 97
7.2 BANK KIOSKS 97
7.2.1 RISING FOCUS ON REDUCING BANK FRAUDS TO CONTRIBUTE TO SEGMENTAL GROWTH 97
TABLE 27 BANK KIOSKS: INTERACTIVE KIOSK MARKET, BY REGION, 2020–2023 (USD MILLION) 98
TABLE 28 BANK KIOSKS: INTERACTIVE KIOSK MARKET, BY REGION, 2024–2029 (USD MILLION) 99
TABLE 29 BANK KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2020–2023 (USD MILLION) 99
TABLE 30 BANK KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2024–2029 (USD MILLION) 99
7.3 SELF-SERVICE KIOSKS 99
TABLE 31 SELF-SERVICE KIOSKS: INTERACTIVE KIOSK MARKET, BY REGION, 2020–2023 (USD MILLION) 100
TABLE 32 SELF-SERVICE KIOSKS: INTERACTIVE KIOSK MARKET, BY REGION, 2024–2029 (USD MILLION) 100
TABLE 33 SELF-SERVICE KIOSKS: INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (USD MILLION) 101
TABLE 34 SELF-SERVICE KIOSKS: INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (USD MILLION) 101
TABLE 35 SELF-SERVICE KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2020–2023 (USD MILLION) 102
TABLE 36 SELF-SERVICE KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2024–2029 (USD MILLION) 102
7.3.1 INFORMATION KIOSKS 102
7.3.1.1 Use of information kiosks in healthcare facilities to handle payments and enable digital patient check-in to drive market 102
TABLE 37 INFORMATION KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2020–2023 (USD MILLION) 104
TABLE 38 INFORMATION KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2024–2029 (USD MILLION) 104

7.3.2 TICKETING KIOSKS 104
7.3.2.1 Focus of hospitality service providers to increase sales and improve customer satisfaction to fuel segmental growth 104
TABLE 39 TICKETING KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2020–2023 (USD MILLION) 105
TABLE 40 TICKETING KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2024–2029 (USD MILLION) 105
7.3.3 PHOTO KIOSKS 106
7.3.3.1 Adoption of photo kiosks with modular designs to accelerate segmental growth 106
TABLE 41 PHOTO KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2020–2023 (USD MILLION) 106
TABLE 42 PHOTO KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2024–2029 (USD MILLION) 107
7.3.4 PATIENT INFORMATION KIOSKS 107
7.3.4.1 Need for hassle-free paperwork in hospitals to augment demand for patient information kiosks 107
TABLE 43 PATIENT INFORMATION KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2020–2023 (USD MILLION) 107
TABLE 44 PATIENT INFORMATION KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2024–2029 (USD MILLION) 108
7.3.5 CHECK-IN KIOSKS 108
7.3.5.1 Installation of check-in kiosks in hospitality centers to enable customers to log in and find bookings to fuel segmental growth 108
TABLE 45 CHECK-IN KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2020–2023 (USD MILLION) 109
TABLE 46 CHECK-IN KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2024–2029 (USD MILLION) 109
7.3.6 EMPLOYMENT KIOSKS 109
7.3.6.1 Increased requirement to automate HR platform access to accelerate segmental growth 109
TABLE 47 EMPLOYMENT KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2020–2023 (USD MILLION) 110
TABLE 48 EMPLOYMENT KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2024–2029 (USD MILLION) 110
7.3.7 CASINO KIOSKS 111
7.3.7.1 Need to collate gaming data without human intervention to contribute to segmental growth 111
TABLE 49 CASINO KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2020–2023 (USD MILLION) 111
TABLE 50 CASINO KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2024–2029 (USD MILLION) 111
7.3.8 OTHER SELF-SERVICE KIOSKS 112
TABLE 51 OTHER SELF-SERVICE KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2020–2023 (USD MILLION) 113
TABLE 52 OTHER SELF-SERVICE KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2024–2029 (USD MILLION) 113

7.4 VENDING KIOSKS 113
TABLE 53 VENDING KIOSKS: INTERACTIVE KIOSK MARKET, BY REGION, 2020–2023 (USD MILLION) 114
TABLE 54 VENDING KIOSKS: INTERACTIVE KIOSK MARKET, BY REGION, 2024–2029 (USD MILLION) 114
TABLE 55 VENDING KIOSKS: INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (USD MILLION) 114
TABLE 56 VENDING KIOSKS: INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (USD MILLION) 114
TABLE 57 VENDING KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2020–2023 (USD MILLION) 115
TABLE 58 VENDING KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2024–2029 (USD MILLION) 115
7.4.1 FOOD & BEVERAGE VENDING KIOSKS 115
7.4.1.1 Increased expansion of virtual retail spaces to foster segmental growth 115
TABLE 59 FOOD & BEVERAGE VENDING KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2020–2023 (USD MILLION) 116
TABLE 60 FOOD & BEVERAGE VENDING KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2024–2029 (USD MILLION) 116
7.4.2 OTHER VENDING KIOSKS 116
TABLE 61 OTHER VENDING KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2020–2023 (USD MILLION) 117
TABLE 62 OTHER VENDING KIOSKS: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2024–2029 (USD MILLION) 117
8 INTERACTIVE KIOSK MARKET, BY LOCATION 118
8.1 INTRODUCTION 119
FIGURE 42 INDOOR LOCATION TO HOLD LARGER SHARE OF INTERACTIVE KIOSK MARKET IN 2029 119
TABLE 63 INTERACTIVE KIOSK MARKET, BY LOCATION, 2020–2023 (USD MILLION) 119
TABLE 64 INTERACTIVE KIOSK MARKET, BY LOCATION, 2024–2029 (USD MILLION) 119
8.2 INDOOR 120
8.2.1 RISING FOCUS TO STREAMLINE RETAIL PROCESSES AND ENHANCE CUSTOMER EXPERIENCE TO BOOST SEGMENTAL GROWTH 120
8.3 OUTDOOR 121
8.3.1 INCREASING INSTALLATION OF KIOSKS AT AIRPORTS AND OTHER HIGH-TRAFFIC AREAS TO DRIVE MARKET 121
9 INTERACTIVE KIOSK MARKET, BY PANEL SIZE 123
9.1 INTRODUCTION 124
FIGURE 43 ABOVE 32” PANEL SIZE TO REGISTER HIGHEST CAGR IN INTERACTIVE KIOSK MARKET DURING FORECAST PERIOD 124
TABLE 65 INTERACTIVE KIOSK MARKET, BY PANEL SIZE, 2020–2023 (USD MILLION) 124
TABLE 66 INTERACTIVE KIOSK MARKET, BY PANEL SIZE, 2024–2029 (USD MILLION) 124

9.2 17–32” 125
9.2.1 RISING INSTALLATION OF DIGITAL SIGNAGE KIOSKS IN HOSPITAL LOBBIES TO FOSTER SEGMENTAL GROWTH 125
9.3 ABOVE 32” 126
9.3.1 SURGING DEMAND FOR KIOSKS TO BOOST BRAND AWARENESS TO CONTRIBUTE TO SEGMENTAL GROWTH 126
10 INTERACTIVE KIOSK MARKET, BY VERTICAL 127
10.1 INTRODUCTION 128
FIGURE 44 BANKING & FINANCIAL SERVICES VERTICAL TO RECORD HIGHEST CAGR FROM 2024 TO 2029 128
TABLE 67 INTERACTIVE KIOSK MARKET, BY VERTICAL, 2020–2023 (USD MILLION) 128
TABLE 68 INTERACTIVE KIOSK MARKET, BY VERTICAL, 2024–2029 (USD MILLION) 129
10.2 RETAIL 129
10.2.1 IMPLEMENTATION OF INTERACTIVE KIOSKS IN RETAIL STORES TO BOOST SALES AND IMPROVE ROI TO ACCELERATE SEGMENTAL GROWTH 129
TABLE 69 RETAIL: INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (USD MILLION) 130
TABLE 70 RETAIL: INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (USD MILLION) 131
10.3 HEALTHCARE 131
10.3.1 ADOPTION OF KIOSKS IN HOSPITALS TO SPEED UP CHECK-IN PROCEDURES TO FUEL SEGMENTAL GROWTH 131
TABLE 71 HEALTHCARE: INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (USD MILLION) 132
TABLE 72 HEALTHCARE: INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (USD MILLION) 132
10.4 BANKING & FINANCIAL SERVICES 133
10.4.1 RISING DEMAND FOR BANK KIOSKS TO OFFER UNINTERRUPTED SERVICES TO BOOST SEGMENTAL GROWTH 133
TABLE 73 BANKING & FINANCIAL SERVICES: INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (USD MILLION) 133
TABLE 74 BANKING & FINANCIAL SERVICES: INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (USD MILLION) 134
10.5 GOVERNMENT 134
10.5.1 INCREASING DEPLOYMENT OF KIOSKS IN PUBLIC SECTOR UNITS TO STREAMLINE OPERATIONS TO DRIVE MARKET 134
TABLE 75 GOVERNMENT: INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (USD MILLION) 135
TABLE 76 GOVERNMENT: INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (USD MILLION) 135
10.6 TRANSPORTATION 135
10.6.1 INCREASING RELIANCE ON KIOSKS TO ACCESS REAL-TIME UPDATES ON TRAVEL RESERVATIONS TO AUGMENT SEGMENTAL GROWTH 135
TABLE 77 TRANSPORTATION: INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (USD MILLION) 136
TABLE 78 TRANSPORTATION: INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (USD MILLION) 136

10.6.2 ROADWAY TRANSPORT 136
10.6.3 RAILWAY TRANSPORT 136
10.6.4 AIRWAY TRANSPORT 137
10.7 HOSPITALITY 138
10.7.1 RISING USE OF KIOSKS IN HOTELS AND RESTAURANTS FOR CHECK-IN AND PLACING ORDERS TO FACILITATE MARKET GROWTH 138
TABLE 79 HOSPITALITY: INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (USD MILLION) 139
TABLE 80 HOSPITALITY: INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (USD MILLION) 139
10.8 ENTERTAINMENT 139
10.8.1 INCREASING DEPLOYMENT OF KIOSKS TO BOOK ONLINE TICKETS TO ACCELERATE MARKET GROWTH 139
TABLE 81 ENTERTAINMENT: INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (USD MILLION) 140
TABLE 82 ENTERTAINMENT: INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (USD MILLION) 140
10.9 OTHER VERTICALS 141
TABLE 83 OTHER VERTICALS: INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (USD MILLION) 141
TABLE 84 OTHER VERTICALS: INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (USD MILLION) 141
11 INTERACTIVE KIOSK MARKET, BY REGION 142
11.1 INTRODUCTION 143
FIGURE 45 ASIA PACIFIC TO EXHIBIT HIGHEST CAGR IN INTERACTIVE KIOSK MARKET BETWEEN 2024 AND 2029 143
TABLE 85 INTERACTIVE KIOSK MARKET, BY REGION, 2020–2023 (USD MILLION) 143
TABLE 86 INTERACTIVE KIOSK MARKET, BY REGION, 2024–2029 (USD MILLION) 144
11.2 NORTH AMERICA 144
FIGURE 46 NORTH AMERICA: INTERACTIVE KIOSK MARKET SNAPSHOT 145
TABLE 87 NORTH AMERICA: INTERACTIVE KIOSK MARKET, BY COUNTRY, 2020–2023 (USD MILLION) 146
TABLE 88 NORTH AMERICA: INTERACTIVE KIOSK MARKET, BY COUNTRY, 2024–2029 (USD MILLION) 146
TABLE 89 NORTH AMERICA: INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (USD MILLION) 146
TABLE 90 NORTH AMERICA: INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (USD MILLION) 146
TABLE 91 NORTH AMERICA: INTERACTIVE KIOSK MARKET, BY LOCATION, 2020–2023 (USD MILLION) 147
TABLE 92 NORTH AMERICA: INTERACTIVE KIOSK MARKET, BY LOCATION, 2024–2029 (USD MILLION) 147
TABLE 93 NORTH AMERICA: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2020–2023 (USD MILLION) 147
TABLE 94 NORTH AMERICA: INTERACTIVE KIOSK MARKET, BY VERTICAL, 2024–2029 (USD MILLION) 148
11.2.1 US 148
11.2.1.1 Rising focus on enhancing customer satisfaction at retail stores to propel market 148
11.2.2 CANADA 149
11.2.2.1 Rapid development of touchscreen and display technologies to fuel market growth 149
11.2.3 MEXICO 149
11.2.3.1 Increasing internet adoption to contribute to market growth 149
11.2.4 RECESSION IMPACT ON INTERACTIVE KIOSK MARKET IN NORTH AMERICA 150
11.3 EUROPE 150
FIGURE 47 EUROPE: INTERACTIVE KIOSK MARKET SNAPSHOT 151
TABLE 95 EUROPE: INTERACTIVE KIOSK MARKET, BY COUNTRY, 2020–2023 (USD MILLION) 151
TABLE 96 EUROPE: INTERACTIVE KIOSK MARKET, BY COUNTRY, 2024–2029 (USD MILLION) 152
TABLE 97 EUROPE: INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (USD MILLION) 152
TABLE 98 EUROPE: INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (USD MILLION) 152
TABLE 99 EUROPE: INTERACTIVE KIOSK MARKET, BY LOCATION, 2020–2023 (USD MILLION) 152
TABLE 100 EUROPE: INTERACTIVE KIOSK MARKET, BY LOCATION, 2024–2029 (USD MILLION) 153
TABLE 101 EUROPE: INTERACTIVE KIOSK MARKET, BY APPLICATION, 2020–2023 (USD MILLION) 153
TABLE 102 EUROPE: INTERACTIVE KIOSK MARKET, BY APPLICATION, 2024–2029 (USD MILLION) 153
11.3.1 GERMANY 154
11.3.1.1 Reliance on advanced technologies to enable secure banking to accelerate market growth 154
11.3.2 UK 154
11.3.2.1 Increase in job advertisements to contribute to market growth 154
11.3.3 FRANCE 155
11.3.3.1 Heightened demand for self-service solutions at banking facilities to drive market 155
11.3.4 REST OF EUROPE 155
11.3.5 RECESSION IMPACT ON INTERACTIVE KIOSK MARKET IN EUROPE 155
11.4 ASIA PACIFIC 156
FIGURE 48 ASIA PACIFIC: INTERACTIVE KIOSK MARKET SNAPSHOT 156
TABLE 103 ASIA PACIFIC: INTERACTIVE KIOSK MARKET, BY COUNTRY, 2020–2023 (USD MILLION) 157
TABLE 104 ASIA PACIFIC: INTERACTIVE KIOSK MARKET, BY COUNTRY, 2024–2029 (USD MILLION) 157
TABLE 105 ASIA PACIFIC: INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (USD MILLION) 157
TABLE 106 ASIA PACIFIC: INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (USD MILLION) 157
TABLE 107 ASIA PACIFIC: INTERACTIVE KIOSK MARKET, BY LOCATION, 2020–2023 (USD MILLION) 158
TABLE 108 ASIA PACIFIC: INTERACTIVE KIOSK MARKET, BY LOCATION, 2024–2029 (USD MILLION) 158
TABLE 109 ASIA PACIFIC: INTERACTIVE KIOSK MARKET, BY APPLICATION, 2020–2023 (USD MILLION) 158
TABLE 110 ASIA PACIFIC: INTERACTIVE KIOSK MARKET, BY APPLICATION, 2024–2029 (USD MILLION) 159
11.4.1 CHINA 159
11.4.1.1 Rapid advancements in self-service technology to foster market growth 159
11.4.2 JAPAN 159
11.4.2.1 Changing lifestyles and high per-capita income to boost demand for kiosks at retail stores 159
11.4.3 SOUTH KOREA 160
11.4.3.1 Increasing educational programs on digital devices to contribute to market growth 160
11.4.4 INDIA 160
11.4.4.1 Rising focus of retail companies on enhancing customer experience to drive market 160
11.4.5 REST OF ASIA PACIFIC 161
11.4.6 RECESSION IMPACT ON INTERACTIVE KIOSK MARKET IN ASIA PACIFIC 161
11.5 ROW 162
TABLE 111 ROW: INTERACTIVE KIOSK MARKET, BY REGION, 2020–2023 (USD MILLION) 162
TABLE 112 ROW: INTERACTIVE KIOSK MARKET, BY REGION, 2024–2029 (USD MILLION) 162
TABLE 113 ROW: INTERACTIVE KIOSK MARKET, BY TYPE, 2020–2023 (USD MILLION) 163
TABLE 114 ROW: INTERACTIVE KIOSK MARKET, BY TYPE, 2024–2029 (USD MILLION) 163
TABLE 115 ROW: INTERACTIVE KIOSK MARKET, BY LOCATION, 2020–2023 (USD MILLION) 163
TABLE 116 ROW: INTERACTIVE KIOSK MARKET, BY LOCATION, 2024–2029 (USD MILLION) 163
TABLE 117 ROW: INTERACTIVE KIOSK MARKET, BY APPLICATION, 2020–2023 (USD MILLION) 164
TABLE 118 ROW: INTERACTIVE KIOSK MARKET, BY APPLICATION, 2024–2029 (USD MILLION) 164
11.5.1 SOUTH AMERICA 164
11.5.1.1 Rising demand for automation systems in retail stores to accelerate market growth 164
11.5.2 MIDDLE EAST & AFRICA 165
11.5.2.1 GCC countries 166
11.5.2.1.1 Rising government initiatives on smart city development to augment market growth 166
11.5.2.2 Rest of Middle East & Africa 166
TABLE 119 MIDDLE EAST & AFRICA: INTERACTIVE KIOSK MARKET, BY REGION, 2020–2023 (USD MILLION) 166
TABLE 120 MIDDLE EAST & AFRICA: INTERACTIVE KIOSK MARKET, BY REGION, 2024–2029 (USD MILLION) 167
11.5.3 RECESSION IMPACT ON INTERACTIVE KIOSK MARKET IN ROW 167
12 COMPETITIVE LANDSCAPE 168
12.1 OVERVIEW 168
12.2 STRATEGIES ADOPTED BY KEY PLAYERS, 2021–2023 169
TABLE 121 OVERVIEW OF STRATEGIES ADOPTED BY KEY PLAYERS, 2021–2023 169
12.2.1 PRODUCT PORTFOLIO EXPANSION 170
12.2.2 GEOGRAPHIC FOOTPRINT EXPANSION 170
12.2.3 MANUFACTURING FOOTPRINT EXPANSION 170
12.2.4 ORGANIC/INORGANIC GROWTH 170
12.3 MARKET SHARE ANALYSIS, 2023 171
TABLE 122 INTERACTIVE KIOSK MARKET: DEGREE OF COMPETITION 171
12.4 REVENUE ANALYSIS, 2019–2023 172
FIGURE 49 FIVE-YEAR REVENUE ANALYSIS OF TOP THREE PLAYERS IN INTERACTIVE KIOSK MARKET 172
12.5 COMPANY EVALUATION MATRIX, 2023 173
12.5.1 STARS 173
12.5.2 EMERGING LEADERS 173
12.5.3 PERVASIVE PLAYERS 173
12.5.4 PARTICIPANTS 173
FIGURE 50 INTERACTIVE KIOSK MARKET: COMPANY EVALUATION MATRIX, 2023 174
12.5.5 COMPANY FOOTPRINT 175
TABLE 123 OVERALL COMPANY FOOTPRINT 175
TABLE 124 COMPANY VERTICAL FOOTPRINT 176
TABLE 125 COMPANY OFFERING FOOTPRINT 177
TABLE 126 COMPANY REGIONAL FOOTPRINT 178
12.6 START-UP/SMALL- AND MEDIUM-SIZED ENTERPRISE (SME) EVALUATION MATRIX, 2023 179
12.6.1 PROGRESSIVE COMPANIES 179
12.6.2 RESPONSIVE COMPANIES 179
12.6.3 DYNAMIC COMPANIES 179
12.6.4 STARTING BLOCKS 179
FIGURE 51 INTERACTIVE KIOSK MARKET: START-UP/SME EVALUATION MATRIX, 2023 180
12.6.5 COMPETITIVE BENCHMARKING 181
TABLE 127 INTERACTIVE KIOSK MARKET: LIST OF KEY START-UPS/SMES 181
TABLE 128 INTERACTIVE KIOSK MARKET: LIST OF KEY PRODUCTS OFFERED BY START-UPS/SMES 181
TABLE 129 INTERACTIVE KIOSK MARKET: COMPETITIVE BENCHMARKING OF KEY START-UPS/SMES 182
12.7 COMPETITIVE SCENARIOS AND TRENDS 182
12.7.1 PRODUCT LAUNCHES 182
TABLE 130 INTERACTIVE KIOSK MARKET: PRODUCT LAUNCHES, MAY 2020–JULY 2023 182
12.7.2 DEALS 184
TABLE 131 INTERACTIVE KIOSK MARKET: DEALS, JANUARY 2022–AUGUST 2023 184
12.7.3 OTHERS 186
TABLE 132 INTERACTIVE KIOSK MARKET: OTHERS, JANUARY 2020–JANUARY 2021 186
13 COMPANY PROFILES 187
(Business Overview, Products/Solutions/Services Offered, Recent Developments, and MnM View (Key strengths/Right to Win, Strategic Choices Made, and Weaknesses and Competitive Threats))*
13.1 KEY PLAYERS 187
13.1.1 NCR VOYIX CORPORATION 187
TABLE 133 NCR VOYIX CORPORATION: COMPANY OVERVIEW 187
FIGURE 52 NCR VOYIX CORPORATION: COMPANY SNAPSHOT 188
TABLE 134 NCR VOYIX CORPORATION: PRODUCTS/SOLUTIONS/SERVICES OFFERED 188
TABLE 135 NCR VOYIX CORPORATION: DEALS 189
13.1.2 DIEBOLD NIXDORF, INCORPORATED 192
TABLE 136 DIEBOLD NIXDORF, INCORPORATED: COMPANY OVERVIEW 192
FIGURE 53 DIEBOLD NIXDORF, INCORPORATED: COMPANY SNAPSHOT 193
TABLE 137 DIEBOLD NIXDORF, INCORPORATED: PRODUCTS/SOLUTIONS/SERVICES OFFERED 193
TABLE 138 DIEBOLD NIXDORF, INCORPORATED: DEALS 194
13.1.3 GLORY LTD. 197
TABLE 139 GLORY LTD.: COMPANY OVERVIEW 197
FIGURE 54 GLORY LTD.: COMPANY SNAPSHOT 198
TABLE 140 GLORY LTD.: PRODUCTS/SOLUTIONS/SERVICES OFFERED 198
TABLE 141 GLORY LTD.: DEALS 199
13.1.4 KIOSK INFORMATION SYSTEMS 201
TABLE 142 KIOSK INFORMATION SYSTEMS: COMPANY OVERVIEW 201
TABLE 143 KIOSK INFORMATION SYSTEMS: PRODUCTS/SOLUTIONS/SERVICES OFFERED 201
TABLE 144 KIOSK INFORMATION SYSTEMS: PRODUCT LAUNCHES 202
TABLE 145 KIOSK INFORMATION SYSTEMS: DEALS 203
TABLE 146 KIOSK INFORMATION SYSTEMS: OTHERS 203
13.1.5 OLEA KIOSKS INC. 205
TABLE 147 OLEA KIOSKS INC.: COMPANY OVERVIEW 205
TABLE 148 OLEA KIOSKS INC.: PRODUCTS/SOLUTIONS/SERVICES OFFERED 206
TABLE 149 OLEA KIOSKS INC.: PRODUCT LAUNCHES 208
TABLE 150 OLEA KIOSKS INC.: DEALS 209
TABLE 151 OLEA KIOSKS INC.: OTHERS 209
13.1.6 FRANK MAYER AND ASSOCIATES, INC. 211
TABLE 152 FRANK MAYER AND ASSOCIATES, INC.: COMPANY OVERVIEW 211
TABLE 153 FRANK MAYER AND ASSOCIATES, INC.: PRODUCTS/SOLUTIONS/SERVICES OFFERED 211
TABLE 154 FRANK MAYER AND ASSOCIATES, INC.: PRODUCT LAUNCHES 212
TABLE 155 FRANK MAYER AND ASSOCIATES, INC.: DEALS 213
13.1.7 SOURCE TECHNOLOGIES 214
TABLE 156 SOURCE TECHNOLOGIES: COMPANY OVERVIEW 214
TABLE 157 SOURCE TECHNOLOGIES: PRODUCTS/SOLUTIONS/SERVICES OFFERED 214
13.1.8 EMBROSS 215
TABLE 158 EMBROSS: COMPANY OVERVIEW 215
TABLE 159 EMBROSS: PRODUCTS/SOLUTIONS/SERVICES OFFERED 215
TABLE 160 EMBROSS: DEALS 217
13.1.9 MERIDIAN KIOSKS 218
TABLE 161 MERIDIAN KIOSKS: COMPANY OVERVIEW 218
TABLE 162 MERIDIAN KIOSKS: PRODUCTS/SOLUTIONS/SERVICES OFFERED 218
TABLE 163 MERIDIAN KIOSKS: PRODUCT LAUNCHES 222
TABLE 164 MERIDIAN KIOSKS: DEALS 223
13.1.10 REDYREF 224
TABLE 165 REDYREF: COMPANY OVERVIEW 224
TABLE 166 REDYREF: PRODUCTS/SOLUTIONS/SERVICES OFFERED 224
TABLE 167 REDYREF: PRODUCT LAUNCHES 226
TABLE 168 REDYREF: DEALS 226
13.2 OTHER PLAYERS 228
13.2.1 LILITAB, LLC 228
13.2.2 KAL ATM SOFTWARE GMBH 229
13.2.3 ACANTE 230
13.2.4 ZEBRA TECHNOLOGIES CORP. 231
13.2.5 SLABB KIOSKS 232
13.2.6 ADVANTECH CO., LTD. 233
13.2.7 VERIFONE, INC. 234
13.2.8 AILA TECHNOLOGIES, INC. 235
13.2.9 ADVANCED KIOSKS 236
13.2.10 DYNATOUCH CORPORATION 236
13.2.11 PEERLESS-AV 237
13.2.12 LAMASATECH LTD 238
13.2.13 IQMETRIX 239
13.2.14 SITA 240
13.2.15 GRGBANKING 241
*Details on Business Overview, Products/Solutions/Services Offered, Recent Developments, and MnM View (Key strengths/Right to Win, Strategic Choices Made, and Weaknesses and Competitive Threats) might not be captured in case of unlisted companies.
14 APPENDIX 242
14.1 INSIGHTS FROM INDUSTRY EXPERTS 242
14.2 DISCUSSION GUIDE 243
14.3 KNOWLEDGESTORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 246
14.4 CUSTOMIZATION OPTIONS 248
14.5 RELATED REPORTS 248
14.6 AUTHOR DETAILS 249

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Table of Contents

Summary

The global interactive kiosk market was valued at USD 31.8 billion in 2023 and is projected to reach USD 48.8 billion by 2029; it is expected to register a CAGR of 8.9% during the forecast period. Innovations in touchscreen display and glass technology is driving the growth of the interactive kiosk market. Whereas Rising cybercrime is restraining the growth of the interactive kiosk market.

“The outdoor segment is expected to grow at the higher CAGR during the forecast period.”
The outdoor segment is expected to grow at a higher CAGR of 9.9% during the forecast period. This can be attributed to the growing deployment of these kiosks in amusement and theme parks, sporting events, and institutional premises to draw customers’ attention, as well as for wayfinding and ticketing applications. Their robust construction, user-friendly interface, and inclusive accessibility features collectively contribute to an improved customer experience. Simultaneously, these kiosks offer cost-effective benefits and play a crucial role in fostering effective communication. As these interactive kiosks are build to withstand the harsh environment, demand for them in the future is growing.

“Hardware segment to register growth at the second-higher CAGR during the forecast period.”
The hardware segment is expected to grow at a second-higher CAGR of 8.6% during the forecast period. Interactive kiosks play a pivotal role in delivering an enhanced and personalized customer experience. Businesses across various sectors, including retail, hospitality, and healthcare, are leveraging these kiosks to provide self-service options, thereby improving customer satisfaction and loyalty. Interactive kiosks hardware offer a convenient and efficient way for users to access information, complete transactions, and perform tasks without the need for human assistance. This convenience factor has driven their adoption in retail, healthcare, transportation, and other sectors.

The above 32” segment is likely to grow at the second highest CAGR during the forecast period
The interactive kiosk market for the above 32” is expected to grow at the higher CAGR of 11.2% during the forecast period. These larger displays offer enhanced visibility and engagement, allowing companies to deliver more immersive and informative content to their customers. In retail settings, for instance, a kiosk with a display above 32 inches can serve as an attention-grabbing point of sale or provide an interactive product showcase, fostering a more dynamic and enjoyable shopping experience. Similarly, in hospitality and information services, these sizable kiosks can deliver comprehensive and engaging information, guiding users through various options and services.

The Banking And Financial Services segment is likely to grow at the highest CAGR during the forecast period
Banking And Financial Services is expected to witness the highest CAGR of 10.2% during the forecast period. The growth of the segment is attributed to the increasing demand for convenient and efficient customer service solutions has driven financial institutions to adopt innovative technologies. Interactive kiosks offer a self-service option, allowing customers to perform various transactions, such as account inquiries, fund transfers, and bill payments, without the need for human assistance. Also, Interactive kiosks equipped with biometric authentication and secure transaction protocols provide a secure and trustworthy platform for customers to carry out sensitive transactions

“The Europe segment is likely to grow at the second highest CAGR during the forecast period.”
The market in Europe is expected to witness the second highest CAGR of 9.7% during the forecast period. Factors such as rapid technological advancements and the progressive trend of implementing self-service or automated technologies stimulate the interactive kiosk market growth in Europe. Healthy economic conditions in European countries such as Germany, France, and the UK push the growth of the interactive kiosk market in Europe. In Europe, the demand for interactive kiosks is growing rapidly from the BFSI sector. Interactive devices such as kiosks are remote banking channels providing extra convenience to customers and saving service costs for banks. Proper training and education about the use of interactive kiosks in European businesses would help increase the acceptance and adoption of interactive kiosks. Many trade shows related to interactive kiosks have been conducted in the past and are expected to happen in the future

Breakdown of primaries
The study contains insights from various industry experts, ranging from component suppliers to Tier 1 companies and OEMs. The break-up of the primaries is as follows:

• By Company Type - Tier 1 – 35%, Tier 2 – 45%, Tier 3 – 20%
• By Designation— C-level Executives - 40%, Directors - 30%, Others - 30%
• By Region—North America - 30%, Europe - 25%, Asia Pacific - 40%, RoW - 5%

The interactive kiosk market is dominated by a few globally established players such as NCR VOYIX Corporation (US), Diebold Nixdorf, Incorporated. (US), GLORY LTD. (Japan), KIOSK Information Systems (US), Olea Kiosks Inc., (US), Frank Mayer and Associates, Inc. (US), Source Technologies (US), Embross(US), Meridian Kiosks (US), REDYREF (US). The study includes an in-depth competitive analysis of these key players in the interactive kiosk market, with their company profiles, recent developments, and key market strategies.

Research Coverage:
The report segments the interactive kiosk market and forecasts its size by offering, type, panel size, location, vertical, and region. The report also discusses the drivers, restraints, opportunities, and challenges pertaining to the market. It gives a detailed view of the market across four main regions—North America, Europe, Asia Pacific, and RoW. Supply chain analysis has been included in the report, along with the key players and their competitive analysis in the interactive kiosk ecosystem.

Key Benefits to Buy the Report:
• Analysis of key drivers (Enhanced shopping experience for customers, Enhanced applications over conventional services, Innovations in touchscreen display and glass technology, Rising demand for self-service in banking and financial services). Restraint (High installation costs cost and need for regular maintenance coupled with increased risk of physical theft in stores, rising cybercrime), Opportunity (Integration of intelligent personal assistant and knowledge navigator technology, Increasing number of smart cities and smart infrastructure, Integration of innovations and advanced technologies, Rising deployment of interactive kiosks for physically challenged individuals), Challenges (Rising usage of tablets and mobile kiosks for online shopping, Developing kiosks suitable for all-weather conditions for outdoor applications)
• Product Development/Innovation: Detailed insights on upcoming technologies, research and development activities, and new product launches in the interactive kiosk market.
• Market Development: Comprehensive information about lucrative markets – the report analyses the interactive kiosk market across varied regions
• Market Diversification: Exhaustive information about new products and services, untapped geographies, recent developments, and investments in the interactive kiosk market.
• Competitive Assessment: In-depth assessment of market shares, growth strategies, and service offerings of leading players like NCR VOYIX Corporation (US), Diebold Nixdorf, Incorporated. (US), GLORY LTD. (Japan), KIOSK Information Systems (US), Olea Kiosks Inc., (US), Frank Mayer and Associates, Inc. (US), Source Technologies (US), Embross(US), Meridian Kiosks (US), REDYREF (US) among others in the interactive kiosk market.

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ご注文は、お電話またはWEBから承ります。お見積もりの作成もお気軽にご相談ください。

本レポートと同分野（電子部品／半導体）の最新刊レポート

MarketsandMarkets社のSemiconductor and Electronics分野での最新刊レポート

本レポートと同じKEY WORD（）の最新刊レポート

よくあるご質問

MarketsandMarkets社はどのような調査会社ですか?

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