Summary

The global Phone Call Recording and Monitoring Tools market size is projected to grow from US$ million in 2022 to US$ million in 2029; it is expected to grow at a CAGR of % from 2023 to 2029.
United States market for Phone Call Recording and Monitoring Tools is estimated to increase from US$ million in 2022 to US$ million by 2029, at a CAGR of % from 2023 through 2029.
China market for Phone Call Recording and Monitoring Tools is estimated to increase from US$ million in 2022 to US$ million by 2029, at a CAGR of % from 2023 through 2029.
Europe market for Phone Call Recording and Monitoring Tools is estimated to increase from US$ million in 2022 to US$ million by 2029, at a CAGR of % from 2023 through 2029.
Global key Phone Call Recording and Monitoring Tools players cover CallRail (USA), OrecX (USA), NICE (Israel), Zoom (USA), Dubber (Australia), Verint (USA), Xima Software (USA), CallTrackingMetrics (USA) and CallCabinet (USA), etc. In terms of revenue, the global two largest companies occupied for a share nearly % in 2022.
Call recording software, as the name implies, is a telephony technology or call center solution that records telephone conversations over PSTN or VoIP in a digital audio file format. In addition to recording, call recording software ensures the safety and management of call recording data. 
LPI (LP Information)' newest research report, the “Phone Call Recording and Monitoring Tools Industry Forecast” looks at past sales and reviews total world Phone Call Recording and Monitoring Tools sales in 2022, providing a comprehensive analysis by region and market sector of projected Phone Call Recording and Monitoring Tools sales for 2023 through 2029. With Phone Call Recording and Monitoring Tools sales broken down by region, market sector and sub-sector, this report provides a detailed analysis in US$ millions of the world Phone Call Recording and Monitoring Tools industry.
This Insight Report provides a comprehensive analysis of the global Phone Call Recording and Monitoring Tools landscape and highlights key trends related to product segmentation, company formation, revenue, and market share, latest development, and M&A activity. This report also analyzes the strategies of leading global companies with a focus on Phone Call Recording and Monitoring Tools portfolios and capabilities, market entry strategies, market positions, and geographic footprints, to better understand these firms’ unique position in an accelerating global Phone Call Recording and Monitoring Tools market.
This Insight Report evaluates the key market trends, drivers, and affecting factors shaping the global outlook for Phone Call Recording and Monitoring Tools and breaks down the forecast by type, by application, geography, and market size to highlight emerging pockets of opportunity. With a transparent methodology based on hundreds of bottom-up qualitative and quantitative market inputs, this study forecast offers a highly nuanced view of the current state and future trajectory in the global Phone Call Recording and Monitoring Tools.
This report presents a comprehensive overview, market shares, and growth opportunities of Phone Call Recording and Monitoring Tools market by product type, application, key players and key regions and countries.
Market Segmentation:
Segmentation by type
On-premise
Cloud-based
Segmentation by application
SMEs
Large Enterprises
This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.
CallRail (USA)
OrecX (USA)
NICE (Israel)
Zoom (USA)
Dubber (Australia)
Verint (USA)
Xima Software (USA)
CallTrackingMetrics (USA)
CallCabinet (USA)
Retell (UK)
Vonage (USA)
Genesys (USA)
Natterbox (UK)
Numonix (USA)
RingCentral (USA)

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Table of Contents

1 Scope of the Report
1.1 Market Introduction
1.2 Years Considered
1.3 Research Objectives
1.4 Market Research Methodology
1.5 Research Process and Data Source
1.6 Economic Indicators
1.7 Currency Considered
1.8 Market Estimation Caveats
2 Executive Summary
2.1 World Market Overview
2.1.1 Global Phone Call Recording and Monitoring Tools Market Size 2018-2029
2.1.2 Phone Call Recording and Monitoring Tools Market Size CAGR by Region 2018 VS 2022 VS 2029
2.2 Phone Call Recording and Monitoring Tools Segment by Type
2.2.1 On-premise
2.2.2 Cloud-based
2.3 Phone Call Recording and Monitoring Tools Market Size by Type
2.3.1 Phone Call Recording and Monitoring Tools Market Size CAGR by Type (2018 VS 2022 VS 2029)
2.3.2 Global Phone Call Recording and Monitoring Tools Market Size Market Share by Type (2018-2023)
2.4 Phone Call Recording and Monitoring Tools Segment by Application
2.4.1 SMEs
2.4.2 Large Enterprises
2.5 Phone Call Recording and Monitoring Tools Market Size by Application
2.5.1 Phone Call Recording and Monitoring Tools Market Size CAGR by Application (2018 VS 2022 VS 2029)
2.5.2 Global Phone Call Recording and Monitoring Tools Market Size Market Share by Application (2018-2023)
3 Phone Call Recording and Monitoring Tools Market Size by Player
3.1 Phone Call Recording and Monitoring Tools Market Size Market Share by Players
3.1.1 Global Phone Call Recording and Monitoring Tools Revenue by Players (2018-2023)
3.1.2 Global Phone Call Recording and Monitoring Tools Revenue Market Share by Players (2018-2023)
3.2 Global Phone Call Recording and Monitoring Tools Key Players Head office and Products Offered
3.3 Market Concentration Rate Analysis
3.3.1 Competition Landscape Analysis
3.3.2 Concentration Ratio (CR3, CR5 and CR10) & (2021-2023)
3.4 New Products and Potential Entrants
3.5 Mergers & Acquisitions, Expansion
4 Phone Call Recording and Monitoring Tools by Regions
4.1 Phone Call Recording and Monitoring Tools Market Size by Regions (2018-2023)
4.2 Americas Phone Call Recording and Monitoring Tools Market Size Growth (2018-2023)
4.3 APAC Phone Call Recording and Monitoring Tools Market Size Growth (2018-2023)
4.4 Europe Phone Call Recording and Monitoring Tools Market Size Growth (2018-2023)
4.5 Middle East & Africa Phone Call Recording and Monitoring Tools Market Size Growth (2018-2023)
5 Americas
5.1 Americas Phone Call Recording and Monitoring Tools Market Size by Country (2018-2023)
5.2 Americas Phone Call Recording and Monitoring Tools Market Size by Type (2018-2023)
5.3 Americas Phone Call Recording and Monitoring Tools Market Size by Application (2018-2023)
5.4 United States
5.5 Canada
5.6 Mexico
5.7 Brazil
6 APAC
6.1 APAC Phone Call Recording and Monitoring Tools Market Size by Region (2018-2023)
6.2 APAC Phone Call Recording and Monitoring Tools Market Size by Type (2018-2023)
6.3 APAC Phone Call Recording and Monitoring Tools Market Size by Application (2018-2023)
6.4 China
6.5 Japan
6.6 Korea
6.7 Southeast Asia
6.8 India
6.9 Australia
7 Europe
7.1 Europe Phone Call Recording and Monitoring Tools by Country (2018-2023)
7.2 Europe Phone Call Recording and Monitoring Tools Market Size by Type (2018-2023)
7.3 Europe Phone Call Recording and Monitoring Tools Market Size by Application (2018-2023)
7.4 Germany
7.5 France
7.6 UK
7.7 Italy
7.8 Russia
8 Middle East & Africa
8.1 Middle East & Africa Phone Call Recording and Monitoring Tools by Region (2018-2023)
8.2 Middle East & Africa Phone Call Recording and Monitoring Tools Market Size by Type (2018-2023)
8.3 Middle East & Africa Phone Call Recording and Monitoring Tools Market Size by Application (2018-2023)
8.4 Egypt
8.5 South Africa
8.6 Israel
8.7 Turkey
8.8 GCC Countries
9 Market Drivers, Challenges and Trends
9.1 Market Drivers & Growth Opportunities
9.2 Market Challenges & Risks
9.3 Industry Trends
10 Global Phone Call Recording and Monitoring Tools Market Forecast
10.1 Global Phone Call Recording and Monitoring Tools Forecast by Regions (2024-2029)
10.1.1 Global Phone Call Recording and Monitoring Tools Forecast by Regions (2024-2029)
10.1.2 Americas Phone Call Recording and Monitoring Tools Forecast
10.1.3 APAC Phone Call Recording and Monitoring Tools Forecast
10.1.4 Europe Phone Call Recording and Monitoring Tools Forecast
10.1.5 Middle East & Africa Phone Call Recording and Monitoring Tools Forecast
10.2 Americas Phone Call Recording and Monitoring Tools Forecast by Country (2024-2029)
10.2.1 United States Phone Call Recording and Monitoring Tools Market Forecast
10.2.2 Canada Phone Call Recording and Monitoring Tools Market Forecast
10.2.3 Mexico Phone Call Recording and Monitoring Tools Market Forecast
10.2.4 Brazil Phone Call Recording and Monitoring Tools Market Forecast
10.3 APAC Phone Call Recording and Monitoring Tools Forecast by Region (2024-2029)
10.3.1 China Phone Call Recording and Monitoring Tools Market Forecast
10.3.2 Japan Phone Call Recording and Monitoring Tools Market Forecast
10.3.3 Korea Phone Call Recording and Monitoring Tools Market Forecast
10.3.4 Southeast Asia Phone Call Recording and Monitoring Tools Market Forecast
10.3.5 India Phone Call Recording and Monitoring Tools Market Forecast
10.3.6 Australia Phone Call Recording and Monitoring Tools Market Forecast
10.4 Europe Phone Call Recording and Monitoring Tools Forecast by Country (2024-2029)
10.4.1 Germany Phone Call Recording and Monitoring Tools Market Forecast
10.4.2 France Phone Call Recording and Monitoring Tools Market Forecast
10.4.3 UK Phone Call Recording and Monitoring Tools Market Forecast
10.4.4 Italy Phone Call Recording and Monitoring Tools Market Forecast
10.4.5 Russia Phone Call Recording and Monitoring Tools Market Forecast
10.5 Middle East & Africa Phone Call Recording and Monitoring Tools Forecast by Region (2024-2029)
10.5.1 Egypt Phone Call Recording and Monitoring Tools Market Forecast
10.5.2 South Africa Phone Call Recording and Monitoring Tools Market Forecast
10.5.3 Israel Phone Call Recording and Monitoring Tools Market Forecast
10.5.4 Turkey Phone Call Recording and Monitoring Tools Market Forecast
10.5.5 GCC Countries Phone Call Recording and Monitoring Tools Market Forecast
10.6 Global Phone Call Recording and Monitoring Tools Forecast by Type (2024-2029)
10.7 Global Phone Call Recording and Monitoring Tools Forecast by Application (2024-2029)

11 Key Players Analysis
11.1 CallRail (USA)
11.1.1 CallRail (USA) Company Information
11.1.2 CallRail (USA) Phone Call Recording and Monitoring Tools Product Offered
11.1.3 CallRail (USA) Phone Call Recording and Monitoring Tools Revenue, Gross Margin and Market Share (2018-2023)
11.1.4 CallRail (USA) Main Business Overview
11.1.5 CallRail (USA) Latest Developments
11.2 OrecX (USA)
11.2.1 OrecX (USA) Company Information
11.2.2 OrecX (USA) Phone Call Recording and Monitoring Tools Product Offered
11.2.3 OrecX (USA) Phone Call Recording and Monitoring Tools Revenue, Gross Margin and Market Share (2018-2023)
11.2.4 OrecX (USA) Main Business Overview
11.2.5 OrecX (USA) Latest Developments
11.3 NICE (Israel)
11.3.1 NICE (Israel) Company Information
11.3.2 NICE (Israel) Phone Call Recording and Monitoring Tools Product Offered
11.3.3 NICE (Israel) Phone Call Recording and Monitoring Tools Revenue, Gross Margin and Market Share (2018-2023)
11.3.4 NICE (Israel) Main Business Overview
11.3.5 NICE (Israel) Latest Developments
11.4 Zoom (USA)
11.4.1 Zoom (USA) Company Information
11.4.2 Zoom (USA) Phone Call Recording and Monitoring Tools Product Offered
11.4.3 Zoom (USA) Phone Call Recording and Monitoring Tools Revenue, Gross Margin and Market Share (2018-2023)
11.4.4 Zoom (USA) Main Business Overview
11.4.5 Zoom (USA) Latest Developments
11.5 Dubber (Australia)
11.5.1 Dubber (Australia) Company Information
11.5.2 Dubber (Australia) Phone Call Recording and Monitoring Tools Product Offered
11.5.3 Dubber (Australia) Phone Call Recording and Monitoring Tools Revenue, Gross Margin and Market Share (2018-2023)
11.5.4 Dubber (Australia) Main Business Overview
11.5.5 Dubber (Australia) Latest Developments
11.6 Verint (USA)
11.6.1 Verint (USA) Company Information
11.6.2 Verint (USA) Phone Call Recording and Monitoring Tools Product Offered
11.6.3 Verint (USA) Phone Call Recording and Monitoring Tools Revenue, Gross Margin and Market Share (2018-2023)
11.6.4 Verint (USA) Main Business Overview
11.6.5 Verint (USA) Latest Developments
11.7 Xima Software (USA)
11.7.1 Xima Software (USA) Company Information
11.7.2 Xima Software (USA) Phone Call Recording and Monitoring Tools Product Offered
11.7.3 Xima Software (USA) Phone Call Recording and Monitoring Tools Revenue, Gross Margin and Market Share (2018-2023)
11.7.4 Xima Software (USA) Main Business Overview
11.7.5 Xima Software (USA) Latest Developments
11.8 CallTrackingMetrics (USA)
11.8.1 CallTrackingMetrics (USA) Company Information
11.8.2 CallTrackingMetrics (USA) Phone Call Recording and Monitoring Tools Product Offered
11.8.3 CallTrackingMetrics (USA) Phone Call Recording and Monitoring Tools Revenue, Gross Margin and Market Share (2018-2023)
11.8.4 CallTrackingMetrics (USA) Main Business Overview
11.8.5 CallTrackingMetrics (USA) Latest Developments
11.9 CallCabinet (USA)
11.9.1 CallCabinet (USA) Company Information
11.9.2 CallCabinet (USA) Phone Call Recording and Monitoring Tools Product Offered
11.9.3 CallCabinet (USA) Phone Call Recording and Monitoring Tools Revenue, Gross Margin and Market Share (2018-2023)
11.9.4 CallCabinet (USA) Main Business Overview
11.9.5 CallCabinet (USA) Latest Developments
11.10 Retell (UK)
11.10.1 Retell (UK) Company Information
11.10.2 Retell (UK) Phone Call Recording and Monitoring Tools Product Offered
11.10.3 Retell (UK) Phone Call Recording and Monitoring Tools Revenue, Gross Margin and Market Share (2018-2023)
11.10.4 Retell (UK) Main Business Overview
11.10.5 Retell (UK) Latest Developments
11.11 Vonage (USA)
11.11.1 Vonage (USA) Company Information
11.11.2 Vonage (USA) Phone Call Recording and Monitoring Tools Product Offered
11.11.3 Vonage (USA) Phone Call Recording and Monitoring Tools Revenue, Gross Margin and Market Share (2018-2023)
11.11.4 Vonage (USA) Main Business Overview
11.11.5 Vonage (USA) Latest Developments
11.12 Genesys (USA)
11.12.1 Genesys (USA) Company Information
11.12.2 Genesys (USA) Phone Call Recording and Monitoring Tools Product Offered
11.12.3 Genesys (USA) Phone Call Recording and Monitoring Tools Revenue, Gross Margin and Market Share (2018-2023)
11.12.4 Genesys (USA) Main Business Overview
11.12.5 Genesys (USA) Latest Developments
11.13 Natterbox (UK)
11.13.1 Natterbox (UK) Company Information
11.13.2 Natterbox (UK) Phone Call Recording and Monitoring Tools Product Offered
11.13.3 Natterbox (UK) Phone Call Recording and Monitoring Tools Revenue, Gross Margin and Market Share (2018-2023)
11.13.4 Natterbox (UK) Main Business Overview
11.13.5 Natterbox (UK) Latest Developments
11.14 Numonix (USA)
11.14.1 Numonix (USA) Company Information
11.14.2 Numonix (USA) Phone Call Recording and Monitoring Tools Product Offered
11.14.3 Numonix (USA) Phone Call Recording and Monitoring Tools Revenue, Gross Margin and Market Share (2018-2023)
11.14.4 Numonix (USA) Main Business Overview
11.14.5 Numonix (USA) Latest Developments
11.15 RingCentral (USA)
11.15.1 RingCentral (USA) Company Information
11.15.2 RingCentral (USA) Phone Call Recording and Monitoring Tools Product Offered
11.15.3 RingCentral (USA) Phone Call Recording and Monitoring Tools Revenue, Gross Margin and Market Share (2018-2023)
11.15.4 RingCentral (USA) Main Business Overview
11.15.5 RingCentral (USA) Latest Developments
12 Research Findings and Conclusion