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ソフトスキル研修市場レポート:ソフトスキルタイプ別(管理・リーダーシップ、事務・秘書、コミュニケーション・生産性、自己啓発、チームワーク、その他)、チャネルプロバイダ別(企業・エンタープライズ、学術・教育、政府機関)、ソーシング別(インハウス、アウトソーシング)、提供形態別(オンライン、オフライン)、エンドユース産業別(BFSI、ホスピタリティ、ヘルスケア、小売、メディア・エンターテイメント、その他)、地域別 2024-2032


Soft Skills Training Market Report by Soft Skill Type (Management and Leadership, Administration and Secretarial, Communication and Productivity, Personal Development, Teamwork, and Others), Channel Provider (Corporate/Enterprise, Academic/Education, Government), Sourcing (In-house, Outsourced), Delivery Mode (Online, Offline), End Use Industry (BFSI, Hospitality, Healthcare, Retail, Media and Entertainment, and Others), and Region 2024-2032

世界のソフトスキル研修市場規模は2023年に298億米ドルに達した。今後、IMARC Groupは、2024年から2032年にかけて12%の成長率(CAGR)を示し、2032年までに835億米ドルに達すると予測している。効果的なコミュニ... もっと見る

 

 

出版社 出版年月 電子版価格 ページ数 言語
IMARC Services Private Limited.
アイマークサービス
2024年1月30日 US$3,899
シングルユーザライセンス
ライセンス・価格情報
注文方法はこちら
144 英語

日本語のページは自動翻訳を利用し作成しています。


 

サマリー

世界のソフトスキル研修市場規模は2023年に298億米ドルに達した。今後、IMARC Groupは、2024年から2032年にかけて12%の成長率(CAGR)を示し、2032年までに835億米ドルに達すると予測している。効果的なコミュニケーションとコラボレーションに対する需要の高まり、雇用者によるエモーショナル・インテリジェンスの価値に対する認識の高まり、職場のダイナミクスが進化していることなどが、市場を推進している主な要因の一部である。

ソフトスキルトレーニングとは、様々な個人的・職業的環境において、効果的な対話、コミュニケーション、協力、適応を可能にする非技術的・対人的特性を開発・強化する構造化されたプロセスを指す。これらのスキルには、コミュニケーション、共感力、チームワーク、適応力、リーダーシップ、問題解決力、時間管理、感情的知性など、幅広い資質が含まれます。ソフトスキルトレーニングは、こうした本質的な資質を磨くことに重点を置き、複雑な社会的力学をうまく操り、強い人間関係を築き、多様な環境で優れた能力を発揮できるようにします。チームダイナミクスや顧客との交流に積極的に貢献できる、均整の取れたプロフェッショナルを評価する企業が増えている中、ソフトスキルトレーニングは、個人とプロフェッショナルの成長に不可欠な要素として、世界中で絶大な支持を得ています。

効果的なコミュニケーション、チームワーク、適応力を育む上でソフトスキルが極めて重要な役割を果たすという認識が高まっていることが、市場成長を促進する主な要因となっている。さらに、企業がグローバル化した経済の中で事業を展開する中で、文化の違いを乗り越え、多様な聴衆とつながる能力が高まっていることが、異文化コミュニケーションと共感トレーニングの必要性を高めている。さらに、技術の進歩や自動化が急速に進み、創造性、批判的思考、感情的知性といった人間特有のスキルの重要性が高まっているため、企業はこれらの貴重な特性を備えた人材を育成するために投資を行うようになっており、これが市場の成長を後押ししている。さらに、強力なバーチャル・コミュニケーション・スキルと自己規律を必要とするリモートワークやハイブリッド・ワーク・モデルへの急速なシフトが、ソフトスキル研修の需要を増大させ、市場成長を後押ししている。

ソフトスキルトレーニング市場の動向/促進要因:
進化する世界の労働力ダイナミクス

現代のビジネス環境は、グローバルに相互接続された環境へと進化しており、専門家は文化の壁を越えて交流している。企業が国際的に事業を拡大するにつれ、多様な文化的背景を持つ同僚、パートナー、顧客と効果的にコミュニケーションを図り、協力し合う能力が最重要課題となっています。このようなニーズは、ソフトスキルトレーニング市場の成長に大きく貢献しています。ソフトスキルトレーニングプログラムは、異文化コミュニケーションのニュアンスに関する洞察を個人に提供し、相互理解を促進し、潜在的なミスコミュニケーションを減らします。異文化コンピテンシーを高めることで、プロフェッショナルは強い人間関係を築き、効果的に交渉し、複雑な社会力学を操ることができるようになります。今日のビジネスのグローバルな性質は、異なる文化的文脈にシームレスに溶け込めるプロフェッショナルを要求しており、ソフトスキルトレーニングは、多文化の世界で活躍しようとする個人と組織の双方にとって不可欠な投資となっています。

急速な技術の進歩

テクノロジーの急速な進歩と、さまざまな産業におけるオートメーション化の進展は、雇用のあり方を大きく変えています。技術的なスキルが不可欠であることに変わりはないが、人間的な資質に対するニーズは著しく高まっている。創造性、批判的思考、感情的知性などのソフト・スキルは、イノベーションの推進、問題解決、進化する技術シナリオへの適応において極めて重要である。組織は、こうした人間中心のスキルは自動化やアルゴリズムでは簡単に代替できないことを認識している。その結果、技術的な専門知識と、新しい解決策を構想し、十分な情報に基づいた意思決定を行い、感情的なレベルで顧客とつながる能力を融合できる人材を育成しようとする企業が増え、ソフトスキルのトレーニングに対する需要が高まっている。技術的混乱が顕著な時代において、ソフトスキルトレーニングは、機械では再現できない能力を育成することで、競争力を高めることができる。

リモートワークやハイブリッドワークの増加

リモートワークやハイブリッドワークモデルへのパラダイムシフトは、労働力にユニークな課題と機会をもたらしている。ソフトスキルトレーニングは、こうした状況において重要な推進力として浮上している。バーチャルなコミュニケーションスキル、セルフモチベーション、時間管理、適応力は、今や分散した環境での生産性とチームワークを維持するための中心的な要素となっている。ソフトスキルトレーニングは、デジタルプラットフォームを通じて効果的にコミュニケーションを図り、距離を超えてシームレスに共同作業を行い、独立して仕事量を管理するためのツールを個人に提供するものである。伝統的なオフィス構造が柔軟な勤務形態に取って代わられる中、企業は、従業員が物理的な場所に関係なく活躍できるソフトスキルを育成することの重要性を認識しています。ソフトスキルトレーニングは、リモートワークの複雑な状況を乗り切る力を与え、バーチャルな職場環境でも社員がつながりを保ち、意欲と生産性を維持できるようにします。

ソフトスキルトレーニング業界のセグメンテーション
IMARC Groupは、世界のソフトスキルトレーニング市場レポートの各サブセグメントにおける主要動向の分析と、2024年から2032年までの世界、地域、国レベルでの予測を提供しています。当レポートでは、ソフトスキルの種類、チャネル提供者、調達先、提供形態、最終使用産業に基づいて市場を分類しています。

ソフトスキルタイプ別内訳

マネジメントとリーダーシップ
管理・秘書
コミュニケーションと生産性
個人能力開発
チームワーク
その他

コミュニケーションと生産性は、最も人気のあるソフトスキルのタイプです。

本レポートでは、ソフトスキルのタイプ別に市場を詳細に分類・分析している。これには、管理・リーダーシップ、管理・秘書、コミュニケーション・生産性、自己開発、チームワーク、その他が含まれる。同レポートによると、コミュニケーションと生産性が最大のセグメントを占めている。

コミュニケーションとは、情報、アイデア、感情を個人間で効果的に伝える技術である。一方、生産性とは、望ましい目標を達成するためにタスクやリソースを効率的に管理する能力のことである。コミュニケーションと生産性はどちらも、ソフトスキル・トレーニング市場において相互に絡み合う原動力となっています。効果的なコミュニケーションは、コラボレーションを促進し、誤解を減らし、チームの結束力を高める。ソフトスキル・トレーニングは、コミュニケーション・テクニック、アクティブ・リスニング、紛争解決戦略などを習得することで、従業員が結束して働き、生産性を最大限に高めることを可能にします。

さらに、生産性の向上は、組織内の効率とパフォーマンスの向上につながり、その結果、ソフトスキルトレーニングに対するポジティブな結果と需要の増加をもたらします。企業が生産性の向上におけるコミュニケーションの重要な役割を認識するにつれ、専門家や組織は、相互接続された今日の世界で競争力を得るために、これらの重要な能力を磨くことに投資しており、市場の成長を促進している。

チャネル・プロバイダー別内訳:

企業/エンタープライズ
学術/教育
政府機関

企業・法人がシェアの大半を占める

本レポートでは、チャネル提供者に基づく市場の詳細な分類と分析も行っている。これには、企業/エンタープライズ、学術/教育、政府が含まれる。同レポートによると、企業/エンタープライズが最大の市場シェアを占めている。

企業/団体は、大規模な組織内でのソフトスキル研修プログラムの配布と実施を促進する、重要なチャネル提供者としての役割を果たしている。これらの企業は、効果的な対人スキルが従業員のパフォーマンス、チームダイナミクス、組織全体の成功に大きな影響を与えることを認識している。専門の研修プロバイダーと提携することで、企業や法人は、独自の目的や業界の需要に合わせたソフトスキル研修のコンテンツ、ワークショップ、コースを利用することができます。企業/エンタープライズ・チャネル・プロバイダーは、これらのプログラムを社内の研修イニシアティブに統合することで、継続的な学習と能力開発の文化を育成します。この戦略的アプローチは、従業員のエンゲージメントと満足度を高め、コミュニケーション、コラボレーション、適応力に長けた人材を育成することで、組織の成長を促します。その結果、企業/事業体がチャネル・プロバイダーとして積極的に関与することは、ソフトスキル・トレーニング市場の拡大と関連性に大きく寄与している。

調達先別内訳:

インハウス
外部委託

アウトソーシングが最大の調達セグメントを占める

本レポートでは、ソーシングに基づく市場の詳細な分類と分析を行っている。これにはインハウスとアウトソーシングが含まれる。同レポートによると、アウトソーシングが最大のセグメントを占めている。

アウトソーシングとは、商品やサービスを社内で生産するのではなく、外部のサプライヤーから調達することを指す。ソフトスキル・トレーニング市場においては、アウトソーシングは、各組織のニーズに合わせた包括的なプログラムを提供するために、専門のトレーニング・プロバイダーに依頼することを意味する。このアプローチは、効果的なソフトスキル研修を提供する上で、効率性、費用対効果、専門性を高めます。

さらに、研修の取り組みを専門家にアウトソーシングすることで、企業は社内で開発する必要なく、幅広い研修モジュール、ワークショップ、リソースを利用できるようになる。その結果、企業は、従業員がコミュニケーション、チームワーク、リーダーシップのスキルを高めるための質の高いトレーニングを受けられるようにしながら、中核となる活動に集中できるようになり、ソフトスキル・トレーニング市場を活性化させることになる。アウトソーシングは、従業員の総合的な能力開発に重点を置くようになり、ソフトスキル研修市場の拡大と持続的な成長に貢献している。

提供形態別内訳:

オンライン
オフライン

オフラインが最大シェア

本レポートでは、配信モードに基づく市場の詳細な分類と分析も行っている。これにはオンラインとオフラインが含まれる。報告書によると、オフラインが最大の市場シェアを占めている。

配信モードとしてのオフラインは、オンラインプラットフォームではなく、物理的な対面環境でソフトスキル研修を実施する伝統的な方法を指す。オフライン研修は、個別化されたインタラクティブな学習体験を提供することで、ソフトスキル研修業界を牽引している。参加者は、トレーナーや仲間、現実のシナリオに直接関わることができ、活発なコミュニケーションやロールプレイング、体験学習が促進されます。このモードは、コミュニケーション、交渉、紛争解決などの対人スキルを高めるのに特に効果的です。また、オフライン研修は多様な学習スタイルに対応し、ネットワーキング、チームビルディング、有意義な人脈形成を促進する。実践的な対面式ソフトスキルトレーニングの価値が組織に認識されるにつれ、オフラインプログラムの需要は高まり続け、個人や企業の微妙な能力開発ニーズに応えるソフトスキルトレーニング市場の成長に貢献しています。

エンドユース産業別内訳:

BFSI
ホスピタリティ
ヘルスケア
小売
メディア・娯楽
その他

BFSIが市場を独占

本レポートでは、エンドユース産業に基づく市場の詳細な分類と分析を行っている。これには、BFSI、ホスピタリティ、ヘルスケア、小売、メディア・娯楽、その他が含まれる。報告書によると、BFSIが最大のセグメントを占めている。

銀行・金融サービス・保険(BFSI)は、銀行機関、金融会社、投資会社、保険会社を包含する重要なセクターである。BFSI業界は、顧客とのやり取り、規制遵守、リスク管理における対人能力の極めて重要な役割を認識することで、ソフトスキル研修市場の成長にプラスの影響を与えている。この分野では、効果的なコミュニケーション、顧客サービス、倫理的な意思決定が最も重要です。

ソフトスキルのトレーニングは、BFSIのプロフェッショナルに、信頼を築き、複雑な金融状況をナビゲートし、日々進化する規制に適応するスキルを身に付けさせます。BFSI機関が顧客体験の向上と強固な倫理基準の維持を優先するにつれ、的を絞ったソフトスキル研修の需要が急増しています。このダイナミックな業界では、コミュニケーション、共感、問題解決に長けた熟練プロフェッショナルへの依存度が高く、卓越性と信頼の文化を育みながら、この業界特有の需要に対応するソフトスキル研修市場の成長がさらに加速しています。

地域別内訳

北米
米国
カナダ
アジア太平洋
中国
日本
インド
韓国
オーストラリア
インドネシア
その他
ヨーロッパ
ドイツ
フランス
イギリス
イタリア
スペイン
ロシア
その他
ラテンアメリカ
ブラジル
メキシコ
その他
中東・アフリカ

北米が市場で明確な優位性を示す

この調査レポートは、北米(米国、カナダ)、アジア太平洋(中国、日本、インド、韓国、オーストラリア、インドネシア、その他)、欧州(ドイツ、フランス、英国、イタリア、スペイン、ロシア、その他)、中南米(ブラジル、メキシコ、その他)、中東・アフリカを含むすべての主要地域市場の包括的な分析も提供しています。報告書によると、北米(米国とカナダ)がソフトスキル研修の最大市場であった。

北米は、効果的な対人スキルの需要を喚起する技術の進歩と進化する職場のダイナミクスを特徴とするダイナミックなビジネス環境であるため、ソフトスキル研修市場の成長を推進する顕著な推進力となっている。北米の各業界の組織は、コラボレーション、イノベーション、顧客エンゲージメントを促進する上でソフトスキルが果たす重要な役割を認識している。

さらに、従業員の福利厚生とキャリア開発を重視するこの地域は、総合的なスキル強化の必要性とも一致している。北米の企業はグローバル市場で競争力を維持しようと努力しており、従業員にコミュニケーション能力、リーダーシップ能力、適応能力を身につけさせるため、ソフトスキル研修に多額の投資を行っている。政府のイニシアチブ、教育機関、企業は、ソフトスキルのギャップを埋め、労働力のニーズに対応するために積極的に協力し、市場の成長を促進している。

競争環境:
市場の主要プレーヤーは、さまざまな最先端のアプローチを通じてイノベーションを推進している。AI主導のプラットフォームや仮想現実シミュレーションを採用し、先端技術の可能性を活用して没入感のあるパーソナライズされたトレーニング体験を作り上げている。ゲーミフィケーションの要素を統合することで、これらのプレーヤーはエンゲージメントとインタラクティブ性を高め、効果的なスキルの定着を実現している。ARを活用したモジュールにより、参加者は臨場感あふれる環境の中でコミュニケーション、リーダーシップ、紛争解決を実践することができます。このアプローチは体験学習を促進し、個人がソフトスキルを文脈の中で応用できるようにすることで、理論と実践のギャップを埋める。さらに、データ分析と機械学習を戦略的に応用することで、個人のニーズに合わせてトレーニング内容を調整し、総合的なスキル開発を促進することができる。これらの進歩により、多様な学習スタイルに対応し、組織はソフトスキル研修がパフォーマンスに与える具体的な影響を評価できるようになり、ソフトスキル研修市場の継続的な拡大と有効性が促進される。

本レポートでは、市場の競争環境について包括的な分析を行っている。主要企業の詳細なプロフィールも掲載しています。市場の主要企業には以下のような企業があります:

Articulate Global Inc.
Cengage Learning Inc.
コンピュータ・ジェネレイテッド・ソリューションズ社
D2L コーポレーション
edX Inc.
ニュー・ホライズンズ・ワールドワイドLLC
NIITリミテッド
ピアソンPLC
QA Limited
スキルソフト株式会社
最近の動き
2023年8月、著名なオンライン学習プラットフォームであるedX Inc.は、多様な企業パートナーと戦略的パートナーシップを結び、画期的な "Soft Skills Initiative "を発表した。このイニシアチブは、様々な業界にまたがる従業員に、綿密にキュレーションされたソフトスキル研修プログラムを提供することを目的としている。edXは、尊敬すべき企業とのコラボレーションにより、技術的な能力だけでなく、総合的なスキルセットに対する需要の高まりに対応する態勢を整えています。
2023年3月、教育・研修業界で著名なQA Limitedは、"All-Female Digital Skills Bootcamps "を開始した。この画期的なイニシアチブは、デジタル分野で活躍する女性に合わせたトレーニングとリソースを提供することで、技術分野の女性のエンパワーメントを図ることを目的としています。この「All-Female Digital Skills Bootcamps」は、テクノロジー分野に蔓延する男女格差に対する戦略的な対応策です。QAは、女性専用の専門的なトレーニングプログラムを提供することで、このギャップを埋め、技術業界における包括性を促進するための具体的な手段を講じています。
2021年6月、企業向け学習・研修ソリューションの分野で著名なスキルソフト・コーポレーションは、プルーマ社を買収した。この戦略的な動きは、リーダーシップ開発能力の向上と顧客への包括的なソリューションの提供に対するスキルソフトの確固たるコミットメントを強調するものです。プルーマ社の統合により、スキルソフトは組織の成長に不可欠なリーダーシップ開発における専門知識を強化することを目指しています。今回の買収は、世界中の企業の進化するニーズに応える一流の学習体験を提供するというスキルソフトの追求にシームレスに合致するものです。

本レポートで扱う主な質問

1.2023年の世界のソフトスキルトレーニング市場規模は?
2.2024年から2032年にかけての世界のソフトスキルトレーニング市場の予想成長率は?
3.ソフトスキルトレーニングの世界市場を牽引する主要因は?
4.COVID-19がソフトスキルトレーニングの世界市場に与えた影響は?
5.ソフトスキルの種類に基づく世界のソフトスキルトレーニング市場の内訳は?
6.世界のソフトスキルトレーニング市場のチャネルプロバイダ別の内訳は?
7.ソーシングに基づくソフトスキル研修世界市場の内訳は?
8.提供形態に基づくソフトスキル研修の世界市場の内訳は?
9.ソフトスキルトレーニングの世界市場のエンドユース産業別の内訳は?
10.ソフトスキルトレーニングの世界市場における主要地域は?
11.ソフトスキルトレーニングの世界市場における主要プレイヤー/企業は?

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目次

1 Preface
2 Scope and Methodology
2.1 Objectives of the Study
2.2 Stakeholders
2.3 Data Sources
2.3.1 Primary Sources
2.3.2 Secondary Sources
2.4 Market Estimation
2.4.1 Bottom-Up Approach
2.4.2 Top-Down Approach
2.5 Forecasting Methodology
3 Executive Summary
4 Introduction
4.1 Overview
4.2 Key Industry Trends
5 Global Soft Skills Training Market
5.1 Market Overview
5.2 Market Performance
5.3 Impact of COVID-19
5.4 Market Forecast
6 Market Breakup by Soft Skill Type
6.1 Management and Leadership
6.1.1 Market Trends
6.1.2 Market Forecast
6.2 Administration and Secretarial
6.2.1 Market Trends
6.2.2 Market Forecast
6.3 Communication and Productivity
6.3.1 Market Trends
6.3.2 Market Forecast
6.4 Personal Development
6.4.1 Market Trends
6.4.2 Market Forecast
6.5 Teamwork
6.5.1 Market Trends
6.5.2 Market Forecast
6.6 Others
6.6.1 Market Trends
6.6.2 Market Forecast
7 Market Breakup by Channel Provider
7.1 Corporate/ Enterprise
7.1.1 Market Trends
7.1.2 Market Forecast
7.2 Academic/ Education
7.2.1 Market Trends
7.2.2 Market Forecast
7.3 Government
7.3.1 Market Trends
7.3.2 Market Forecast
8 Market Breakup by Sourcing
8.1 In-house
8.1.1 Market Trends
8.1.2 Market Forecast
8.2 Outsourced
8.2.1 Market Trends
8.2.2 Market Forecast
9 Market Breakup by Delivery Mode
9.1 Online
9.1.1 Market Trends
9.1.2 Market Forecast
9.2 Offline
9.2.1 Market Trends
9.2.2 Market Forecast
10 Market Breakup by End Use Industry
10.1 BFSI
10.1.1 Market Trends
10.1.2 Market Forecast
10.2 Hospitality
10.2.1 Market Trends
10.2.2 Market Forecast
10.3 Healthcare
10.3.1 Market Trends
10.3.2 Market Forecast
10.4 Retail
10.4.1 Market Trends
10.4.2 Market Forecast
10.5 Media and Entertainment
10.5.1 Market Trends
10.5.2 Market Forecast
10.6 Others
10.6.1 Market Trends
10.6.2 Market Forecast
11 Market Breakup by Region
11.1 North America
11.1.1 United States
11.1.1.1 Market Trends
11.1.1.2 Market Forecast
11.1.2 Canada
11.1.2.1 Market Trends
11.1.2.2 Market Forecast
11.2 Asia Pacific
11.2.1 China
11.2.1.1 Market Trends
11.2.1.2 Market Forecast
11.2.2 Japan
11.2.2.1 Market Trends
11.2.2.2 Market Forecast
11.2.3 India
11.2.3.1 Market Trends
11.2.3.2 Market Forecast
11.2.4 South Korea
11.2.4.1 Market Trends
11.2.4.2 Market Forecast
11.2.5 Australia
11.2.5.1 Market Trends
11.2.5.2 Market Forecast
11.2.6 Indonesia
11.2.6.1 Market Trends
11.2.6.2 Market Forecast
11.2.7 Others
11.2.7.1 Market Trends
11.2.7.2 Market Forecast
11.3 Europe
11.3.1 Germany
11.3.1.1 Market Trends
11.3.1.2 Market Forecast
11.3.2 France
11.3.2.1 Market Trends
11.3.2.2 Market Forecast
11.3.3 United Kingdom
11.3.3.1 Market Trends
11.3.3.2 Market Forecast
11.3.4 Italy
11.3.4.1 Market Trends
11.3.4.2 Market Forecast
11.3.5 Spain
11.3.5.1 Market Trends
11.3.5.2 Market Forecast
11.3.6 Russia
11.3.6.1 Market Trends
11.3.6.2 Market Forecast
11.3.7 Others
11.3.7.1 Market Trends
11.3.7.2 Market Forecast
11.4 Latin America
11.4.1 Brazil
11.4.1.1 Market Trends
11.4.1.2 Market Forecast
11.4.2 Mexico
11.4.2.1 Market Trends
11.4.2.2 Market Forecast
11.4.3 Others
11.4.3.1 Market Trends
11.4.3.2 Market Forecast
11.5 Middle East and Africa
11.5.1 Market Trends
11.5.2 Market Breakup by Country
11.5.3 Market Forecast
12 SWOT Analysis
12.1 Overview
12.2 Strengths
12.3 Weaknesses
12.4 Opportunities
12.5 Threats
13 Value Chain Analysis
14 Porters Five Forces Analysis
14.1 Overview
14.2 Bargaining Power of Buyers
14.3 Bargaining Power of Suppliers
14.4 Degree of Competition
14.5 Threat of New Entrants
14.6 Threat of Substitutes
15 Price Analysis
16 Competitive Landscape
16.1 Market Structure
16.2 Key Players
16.3 Profiles of Key Players
16.3.1 Articulate Global Inc.
16.3.1.1 Company Overview
16.3.1.2 Product Portfolio
16.3.2 Cengage Learning Inc.
16.3.2.1 Company Overview
16.3.2.2 Product Portfolio
16.3.3 Computer Generated Solutions Inc.
16.3.3.1 Company Overview
16.3.3.2 Product Portfolio
16.3.4 D2L Corporation
16.3.4.1 Company Overview
16.3.4.2 Product Portfolio
16.3.5 edX Inc.
16.3.5.1 Company Overview
16.3.5.2 Product Portfolio
16.3.6 New Horizons Worldwide LLC
16.3.6.1 Company Overview
16.3.6.2 Product Portfolio
16.3.7 NIIT Limited
16.3.7.1 Company Overview
16.3.7.2 Product Portfolio
16.3.7.3 Financials
16.3.8 Pearson PLC
16.3.8.1 Company Overview
16.3.8.2 Product Portfolio
16.3.8.3 Financials
16.3.8.4 SWOT Analysis
16.3.9 QA Limited
16.3.9.1 Company Overview
16.3.9.2 Product Portfolio
16.3.10 Skillsoft Corporation
16.3.10.1 Company Overview
16.3.10.2 Product Portfolio
List of Figures
Figure 1: Global: Soft Skills Training Market: Major Drivers and Challenges
Figure 2: Global: Soft Skills Training Market: Sales Value (in Billion US$), 2018-2023
Figure 3: Global: Soft Skills Training Market: Breakup by Soft Skill Type (in %), 2023
Figure 4: Global: Soft Skills Training Market: Breakup by Channel Provider (in %), 2023
Figure 5: Global: Soft Skills Training Market: Breakup by Sourcing (in %), 2023
Figure 6: Global: Soft Skills Training Market: Breakup by Delivery Mode (in %), 2023
Figure 7: Global: Soft Skills Training Market: Breakup by End Use Industry (in %), 2023
Figure 8: Global: Soft Skills Training Market: Breakup by Region (in %), 2023
Figure 9: Global: Soft Skills Training Market Forecast: Sales Value (in Billion US$), 2024-2032
Figure 10: Global: Soft Skills Training (Management and Leadership) Market: Sales Value (in Million US$), 2018 & 2023
Figure 11: Global: Soft Skills Training (Management and Leadership) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 12: Global: Soft Skills Training (Administration and Secretarial) Market: Sales Value (in Million US$), 2018 & 2023
Figure 13: Global: Soft Skills Training (Administration and Secretarial) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 14: Global: Soft Skills Training (Communication and Productivity) Market: Sales Value (in Million US$), 2018 & 2023
Figure 15: Global: Soft Skills Training (Communication and Productivity) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 16: Global: Soft Skills Training (Personal Development) Market: Sales Value (in Million US$), 2018 & 2023
Figure 17: Global: Soft Skills Training (Personal Development) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 18: Global: Soft Skills Training (Teamwork) Market: Sales Value (in Million US$), 2018 & 2023
Figure 19: Global: Soft Skills Training (Teamwork) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 20: Global: Soft Skills Training (Other Skill Types) Market: Sales Value (in Million US$), 2018 & 2023
Figure 21: Global: Soft Skills Training (Other Skill Types) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 22: Global: Soft Skills Training (Corporate/ Enterprise) Market: Sales Value (in Million US$), 2018 & 2023
Figure 23: Global: Soft Skills Training (Corporate/ Enterprise) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 24: Global: Soft Skills Training (Academic/ Education) Market: Sales Value (in Million US$), 2018 & 2023
Figure 25: Global: Soft Skills Training (Academic/ Education) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 26: Global: Soft Skills Training (Government) Market: Sales Value (in Million US$), 2018 & 2023
Figure 27: Global: Soft Skills Training (Government) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 28: Global: Soft Skills Training (In-house) Market: Sales Value (in Million US$), 2018 & 2023
Figure 29: Global: Soft Skills Training (In-house) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 30: Global: Soft Skills Training (Outsourced) Market: Sales Value (in Million US$), 2018 & 2023
Figure 31: Global: Soft Skills Training (Outsourced) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 32: Global: Soft Skills Training (Online) Market: Sales Value (in Million US$), 2018 & 2023
Figure 33: Global: Soft Skills Training (Online) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 34: Global: Soft Skills Training (Offline) Market: Sales Value (in Million US$), 2018 & 2023
Figure 35: Global: Soft Skills Training (Offline) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 36: Global: Soft Skills Training (BFSI) Market: Sales Value (in Million US$), 2018 & 2023
Figure 37: Global: Soft Skills Training (BFSI) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 38: Global: Soft Skills Training (Hospitality) Market: Sales Value (in Million US$), 2018 & 2023
Figure 39: Global: Soft Skills Training (Hospitality) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 40: Global: Soft Skills Training (Healthcare) Market: Sales Value (in Million US$), 2018 & 2023
Figure 41: Global: Soft Skills Training (Healthcare) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 42: Global: Soft Skills Training (Retail) Market: Sales Value (in Million US$), 2018 & 2023
Figure 43: Global: Soft Skills Training (Retail) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 44: Global: Soft Skills Training (Media and Entertainment) Market: Sales Value (in Million US$), 2018 & 2023
Figure 45: Global: Soft Skills Training (Media and Entertainment) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 46: Global: Soft Skills Training (Other End Use Industries) Market: Sales Value (in Million US$), 2018 & 2023
Figure 47: Global: Soft Skills Training (Other End Use Industries) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 48: North America: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 49: North America: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 50: United States: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 51: United States: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 52: Canada: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 53: Canada: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 54: Asia Pacific: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 55: Asia Pacific: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 56: China: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 57: China: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 58: Japan: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 59: Japan: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 60: India: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 61: India: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 62: South Korea: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 63: South Korea: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 64: Australia: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 65: Australia: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 66: Indonesia: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 67: Indonesia: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 68: Others: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 69: Others: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 70: Europe: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 71: Europe: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 72: Germany: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 73: Germany: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 74: France: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 75: France: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 76: United Kingdom: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 77: United Kingdom: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 78: Italy: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 79: Italy: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 80: Spain: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 81: Spain: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 82: Russia: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 83: Russia: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 84: Others: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 85: Others: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 86: Latin America: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 87: Latin America: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 88: Brazil: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 89: Brazil: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 90: Mexico: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 91: Mexico: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 92: Others: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 93: Others: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 94: Middle East and Africa: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 95: Middle East and Africa: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 96: Global: Soft Skills Training Industry: SWOT Analysis
Figure 97: Global: Soft Skills Training Industry: Value Chain Analysis
Figure 98: Global: Soft Skills Training Industry: Porter’s Five Forces Analysis
List of Tables
Table 1: Global: Soft Skills Training Market: Key Industry Highlights, 2023 & 2032
Table 2: Global: Soft Skills Training Market Forecast: Breakup by Soft Skill Type (in Million US$), 2024-2032
Table 3: Global: Soft Skills Training Market Forecast: Breakup by Channel Provider (in Million US$), 2024-2032
Table 4: Global: Soft Skills Training Market Forecast: Breakup by Sourcing (in Million US$), 2024-2032
Table 5: Global: Soft Skills Training Market Forecast: Breakup by Delivery Mode (in Million US$), 2024-2032
Table 6: Global: Soft Skills Training Market Forecast: Breakup by End Use Industry (in Million US$), 2024-2032
Table 7: Global: Soft Skills Training Market Forecast: Breakup by Region (in Million US$), 2024-2032
Table 8: Global: Soft Skills Training Market Structure
Table 9: Global: Soft Skills Training Market: Key Players

 

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Summary

The global soft skills training market size reached US$ 29.8 Billion in 2023. Looking forward, IMARC Group expects the market to reach US$ 83.5 Billion by 2032, exhibiting a growth rate (CAGR) of 12% during 2024-2032. The increasing demand for effective communication and collaboration, rising recognition of value of emotional intelligence by employers, and evolving workplace dynamics are some of the major factors propelling the market.

Soft skills training refers to a structured process of developing and enhancing non-technical, interpersonal attributes that enable individuals to effectively interact, communicate, collaborate, and adapt within various personal and professional settings. These skills encompass a wide spectrum of qualities, including communication, empathy, teamwork, adaptability, leadership, problem-solving, time management, and emotional intelligence. Soft skills training focuses on refining these essential attributes, allowing individuals to navigate complex social dynamics, build strong relationships, and excel in diverse environments. As organizations increasingly value well-rounded professionals who can contribute positively to team dynamics and customer interactions, soft skills training is gaining immense traction across the globe as a critical component for personal and professional growth, fostering improved interactions and driving overall success.

The growing recognition of the pivotal role of soft skills in fostering effective communication, teamwork, and adaptability represents the primary factor driving the market growth. Moreover, the rising ability to navigate cultural differences and connect with diverse audiences as businesses are operating in a globalized economy has escalated the need for cross-cultural communication and empathy training. Moreover, the rapid pace of technological advancements and automation and the increasing importance of uniquely human skills such as creativity, critical thinking, and emotional intelligence, that prompts the organizations to invest in equipping their workforce with these invaluable attributes is propelling market growth. Furthermore, the rapid shift toward remote and hybrid work models that necessitates strong virtual communication skills and self-discipline, has augmented the demand for soft skills training, thereby favoring market growth.

Soft Skills Training Market Trends/Drivers:
Evolving global workforce dynamics

The modern business landscape has evolved into a globally interconnected environment where professionals interact across cultural boundaries. As companies expand their operations internationally, the ability to communicate effectively and collaborate with colleagues, partners, and clients from diverse cultural backgrounds becomes paramount. This need has significantly contributed to the growth of the soft skills training market. Soft skills training programs offer individuals insights into cross-cultural communication nuances, fostering mutual understanding and reducing potential miscommunication. By enhancing cross-cultural competence, professionals are better equipped to build strong relationships, negotiate effectively, and navigate complex social dynamics. The global nature of business today demands professionals who can seamlessly integrate into different cultural contexts, making soft skills training an essential investment for both individuals and organizations seeking to excel in a multicultural world.

Rapid technological advancements

The rapid advancements of technology and the increasing integration of automation in various industries have reshaped the employment landscape. While technical skills remain vital, the need for uniquely human qualities has grown significantly. Soft skills like creativity, critical thinking, and emotional intelligence are pivotal in driving innovation, problem-solving, and adapting to evolving technological scenarios. Organizations recognize that these human-centric skills are not easily replaceable by automation and algorithms. As a result, the demand for soft skills training has escalated as companies seek to cultivate a workforce capable of blending technical expertise with the ability to envision new solutions, make informed decisions, and connect with customers on an emotional level. In an era marked by technological disruption, soft skills training offers a competitive edge by nurturing attributes that machines cannot replicate.

Rising remote and hybrid work models

The paradigm shift toward remote and hybrid work models has brought about unique challenges and opportunities for the workforce. Soft skills training has emerged as a critical driver in this context. Virtual communication skills, self-motivation, time management, and adaptability are now central to maintaining productivity and teamwork in dispersed environments. Soft skills training equips individuals with the tools to communicate effectively through digital platforms, collaborate seamlessly across distances, and manage their workloads independently. As traditional office structures give way to flexible work arrangements, organizations recognize the significance of nurturing soft skills that allow employees to thrive regardless of their physical location. Soft skills training empowers individuals to navigate the complexities of remote work, ensuring they remain connected, engaged, and productive in a virtual work environment.

Soft Skills Training Industry Segmentation:
IMARC Group provides an analysis of the key trends in each sub-segment of the global soft skills training market report, along with forecasts at the global, regional and country levels for 2024-2032. Our report has categorized the market based on soft skill type, channel provider, sourcing, delivery mode, and end use industry.

Breakup by Soft Skill Type:

Management and Leadership
Administration and Secretarial
Communication and Productivity
Personal Development
Teamwork
Others

Communication and productivity represent the most popular soft skill type

The report has provided a detailed breakup and analysis of the market based on the soft skill type. This includes management and leadership, administration and secretarial, communication and productivity, personal development, teamwork, and others. According to the report, communication and productivity represented the largest segment.

Communication is the art of conveying information, ideas, and emotions effectively between individuals. Productivity, on the other hand, pertains to the ability to efficiently manage tasks and resources to achieve desired goals. Both communication and productivity are intertwined drivers in the soft skills training market. Effective communication fosters collaboration, reduces misunderstandings, and enhances team cohesion, which in turn boosts overall productivity. Soft skills training equips individuals with communication techniques, active listening, and conflict resolution strategies, enabling them to work cohesively and maximize productivity.

Moreover, improved productivity leads to greater efficiency and performance within organizations, resulting in positive outcomes and increased demand for soft skills training. As businesses recognize the pivotal role of communication in driving productivity, professionals and organizations are investing in honing these critical abilities to gain a competitive edge in today's interconnected world, thus propelling market growth.

Breakup by Channel Provider:

Corporate/Enterprise
Academic/Education
Government

Corporate/enterprise accounts for the majority of the market share

A detailed breakup and analysis of the market based on the channel provider has also been provided in the report. This includes corporate/enterprise, academic/education, and government. According to the report, corporate/enterprise accounted for the largest market share.

Corporate/enterprise serves as a significant channel provider, facilitating the distribution and implementation of soft skills training programs within large-scale organizations. These entities recognize the transformative impact of effective interpersonal skills on employee performance, team dynamics, and overall organizational success. By partnering with specialized training providers, corporations and enterprises can access tailored soft skills training content, workshops, and courses that align with their unique objectives and industry demands. As corporate/enterprise channel providers integrate these programs into their internal training initiatives, they foster a culture of continuous learning and development. This strategic approach enhances employee engagement and satisfaction and drives organizational growth by nurturing a workforce adept at communication, collaboration, and adaptability. As a result, the active involvement of corporate/enterprise entities as channel providers contributes significantly to the expansion and relevance of the soft skills training market.

Breakup by Sourcing:

In-house
Outsourced

Outsourced represents the largest sourcing segment

The report has provided a detailed breakup and analysis of the market based on the sourcing. This includes in-house and outsourced. According to the report, outsourced represented the largest segment.

Outsourced, refers to the practice of obtaining goods or services from external suppliers rather than producing them internally. Within the soft skills training market, outsourcing involves organizations enlisting specialized training providers to deliver comprehensive programs tailored to their needs. This approach enhances efficiency, cost-effectiveness, and expertise in delivering impactful soft skills training.

Moreover, outsourcing training initiatives to experts allows businesses to access a wide range of training modules, workshops, and resources without the need for in-house development. This, in turn, fuels the soft skills training market by enabling organizations to focus on their core activities while ensuring that employees receive high-quality training to enhance communication, teamwork, and leadership skills. Outsourcing aligns with the growing emphasis on holistic employee development, contributing to the expansion and sustained growth of the soft skills training market.

Breakup by Delivery Mode:

Online
Offline

Offline holds the largest share in the market

A detailed breakup and analysis of the market based on the delivery mode has also been provided in the report. This includes online and offline. According to the report, offline accounted for the largest market share.

Offline, as a mode of delivery, refers to the traditional method of conducting soft skills training in physical, face-to-face settings, rather than through online platforms. Offline training drives the soft skills training industry by providing a personalized and interactive learning experience. It allows participants to engage directly with trainers, peers, and real-life scenarios, fostering active communication, role-playing, and experiential learning. This mode is particularly effective for enhancing interpersonal skills like communication, negotiation, and conflict resolution, as participants practice and receive immediate feedback. Offline training also caters to diverse learning styles and facilitates networking, team building, and the formation of meaningful connections. As organizations recognize the value of hands-on, in-person soft skills training, the demand for offline programs continues to thrive, contributing to the growth of the soft skills training market in meeting the nuanced development needs of individuals and businesses.

Breakup by End Use Industry:

BFSI
Hospitality
Healthcare
Retail
Media and Entertainment
Others

BFSI dominates the market

The report has provided a detailed breakup and analysis of the market based on the end use industry. This includes BFSI, hospitality, healthcare, retail, media and entertainment, and others. According to the report, BFSI represented the largest segment.

Banking, Financial Services, and Insurance (BFSI) is a vital sector encompassing banking institutions, financial companies, investment firms, and insurance providers. The BFSI industry positively influences the soft skills training market growth by recognizing the pivotal role of interpersonal abilities in client interactions, regulatory compliance, and risk management. Effective communication, customer service, and ethical decision-making are paramount in this sector.

Soft skills training equips BFSI professionals with the skills to build trust, navigate complex financial situations, and adapt to ever-evolving regulations. As BFSI institutions prioritize enhancing customer experiences and maintaining strong ethical standards, the demand for targeted soft skills training surges. This dynamic industry's reliance on skilled professionals who are adept at communication, empathy, and problem-solving further fuels the growth of the soft skills training market, addressing the sector's unique demands while fostering a culture of excellence and trust.

Breakup by Region:

North America
United States
Canada
Asia Pacific
China
Japan
India
South Korea
Australia
Indonesia
Others
Europe
Germany
France
United Kingdom
Italy
Spain
Russia
Others
Latin America
Brazil
Mexico
Others
Middle East and Africa

North America exhibits a clear dominance in the market

The market research report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America (the United States and Canada) was the largest market for soft skills training.

North America serves as a prominent driver in propelling the growth of the soft skills training market due its dynamic business landscape, characterized by technological advancements and evolving workplace dynamics that catalyzes the demand for effective interpersonal skills. Organizations across industries in North America recognize the critical role soft skills play in fostering collaboration, innovation, and customer engagement.

Moreover, the region emphasis on employee well-being and career development aligns with the need for holistic skill enhancement. As North American businesses strive to stay competitive in the global market, they invest significantly in soft skills training to equip their workforce with communication, leadership, and adaptability capabilities. Government initiatives, educational institutions, and corporations actively collaborate to bridge the soft skills gap and address workforce needs, driving the growth of the market.

Competitive Landscape:
Key players in the market are driving innovation through a variety of cutting-edge approaches. They are embracing AI-driven platforms and virtual reality simulations to craft immersive and personalized training experiences by leveraging the potential of advanced technology. By integrating gamification elements, these players enhance engagement and interactivity, ensuring effective skill retention. Through AR-enabled modules, participants can practice communication, leadership, and conflict resolution within lifelike environments. This approach fosters experiential learning, enabling individuals to apply soft skills in context, thus bridging the gap between theory and practical application. Furthermore, the strategic application of data analytics and machine learning enables the tailoring of training content to individual needs, facilitating comprehensive skill development. These advancements cater to diverse learning styles and allow organizations to assess the tangible impact of soft skills training on performance, thereby favoring the ongoing expansion and efficacy of the soft skills training market.

The report has provided a comprehensive analysis of the competitive landscape in the market. Detailed profiles of all major companies have also been provided. Some of the key players in the market include:

Articulate Global Inc.
Cengage Learning Inc.
Computer Generated Solutions Inc.
D2L Corporation
edX Inc.
New Horizons Worldwide LLC
NIIT Limited
Pearson PLC
QA Limited
Skillsoft Corporation
Recent Developments:
In August 2023, edX Inc., a prominent online learning platform, forged strategic partnerships with a diverse array of corporate partners and introduced a groundbreaking "Soft Skills Initiative." This initiative is geared toward providing meticulously curated soft skills training programs to employees spanning various industries. By collaborating with esteemed corporations, edX is poised to address the growing demand for well-rounded skill sets that extend beyond technical prowess.
In March 2023, QA Limited, a prominent player in the education and training industry, launched "All-Female Digital Skills Bootcamps." This groundbreaking initiative aims to empower women in the tech sector by providing them with tailored training and resources to excel in the digital landscape. The "All-Female Digital Skills Bootcamps" represent a strategic response to the gender gap prevalent within the technology field. By offering specialized training programs exclusively for women, QA is taking concrete steps to bridge this gap and promote inclusivity within the tech industry.
In June 2021, Skillsoft Corporation, a prominent player in the field of corporate learning and training solutions, acquired Pluma, Inc. This strategic move underscores Skillsoft's steadfast commitment to advancing its leadership development capabilities and offering comprehensive solutions to its clientele. With the integration of Pluma, Inc., Skillsoft aims to bolster its expertise in leadership development, a crucial facet of organizational growth. This acquisition aligns seamlessly with Skillsoft's pursuit of delivering top-notch learning experiences that cater to the evolving needs of businesses worldwide.

Key Questions Answered in This Report

1. What was the size of the global soft skills training market in 2023?
2. What is the expected growth rate of the global soft skills training market during 2024-2032?
3. What are the key factors driving the global soft skills training market?
4. What has been the impact of COVID-19 on the global soft skills training market?
5. What is the breakup of the global soft skills training market based on the soft skill type?
6. What is the breakup of the global soft skills training market based on the channel provider?
7. What is the breakup of the global soft skills training market based on sourcing?
8. What is the breakup of the global soft skills training market based on the delivery mode?
9. What is the breakup of the global soft skills training market based on the end use industry?
10. What are the key regions in the global soft skills training market?
11. Who are the key players/companies in the global soft skills training market?



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Table of Contents

1 Preface
2 Scope and Methodology
2.1 Objectives of the Study
2.2 Stakeholders
2.3 Data Sources
2.3.1 Primary Sources
2.3.2 Secondary Sources
2.4 Market Estimation
2.4.1 Bottom-Up Approach
2.4.2 Top-Down Approach
2.5 Forecasting Methodology
3 Executive Summary
4 Introduction
4.1 Overview
4.2 Key Industry Trends
5 Global Soft Skills Training Market
5.1 Market Overview
5.2 Market Performance
5.3 Impact of COVID-19
5.4 Market Forecast
6 Market Breakup by Soft Skill Type
6.1 Management and Leadership
6.1.1 Market Trends
6.1.2 Market Forecast
6.2 Administration and Secretarial
6.2.1 Market Trends
6.2.2 Market Forecast
6.3 Communication and Productivity
6.3.1 Market Trends
6.3.2 Market Forecast
6.4 Personal Development
6.4.1 Market Trends
6.4.2 Market Forecast
6.5 Teamwork
6.5.1 Market Trends
6.5.2 Market Forecast
6.6 Others
6.6.1 Market Trends
6.6.2 Market Forecast
7 Market Breakup by Channel Provider
7.1 Corporate/ Enterprise
7.1.1 Market Trends
7.1.2 Market Forecast
7.2 Academic/ Education
7.2.1 Market Trends
7.2.2 Market Forecast
7.3 Government
7.3.1 Market Trends
7.3.2 Market Forecast
8 Market Breakup by Sourcing
8.1 In-house
8.1.1 Market Trends
8.1.2 Market Forecast
8.2 Outsourced
8.2.1 Market Trends
8.2.2 Market Forecast
9 Market Breakup by Delivery Mode
9.1 Online
9.1.1 Market Trends
9.1.2 Market Forecast
9.2 Offline
9.2.1 Market Trends
9.2.2 Market Forecast
10 Market Breakup by End Use Industry
10.1 BFSI
10.1.1 Market Trends
10.1.2 Market Forecast
10.2 Hospitality
10.2.1 Market Trends
10.2.2 Market Forecast
10.3 Healthcare
10.3.1 Market Trends
10.3.2 Market Forecast
10.4 Retail
10.4.1 Market Trends
10.4.2 Market Forecast
10.5 Media and Entertainment
10.5.1 Market Trends
10.5.2 Market Forecast
10.6 Others
10.6.1 Market Trends
10.6.2 Market Forecast
11 Market Breakup by Region
11.1 North America
11.1.1 United States
11.1.1.1 Market Trends
11.1.1.2 Market Forecast
11.1.2 Canada
11.1.2.1 Market Trends
11.1.2.2 Market Forecast
11.2 Asia Pacific
11.2.1 China
11.2.1.1 Market Trends
11.2.1.2 Market Forecast
11.2.2 Japan
11.2.2.1 Market Trends
11.2.2.2 Market Forecast
11.2.3 India
11.2.3.1 Market Trends
11.2.3.2 Market Forecast
11.2.4 South Korea
11.2.4.1 Market Trends
11.2.4.2 Market Forecast
11.2.5 Australia
11.2.5.1 Market Trends
11.2.5.2 Market Forecast
11.2.6 Indonesia
11.2.6.1 Market Trends
11.2.6.2 Market Forecast
11.2.7 Others
11.2.7.1 Market Trends
11.2.7.2 Market Forecast
11.3 Europe
11.3.1 Germany
11.3.1.1 Market Trends
11.3.1.2 Market Forecast
11.3.2 France
11.3.2.1 Market Trends
11.3.2.2 Market Forecast
11.3.3 United Kingdom
11.3.3.1 Market Trends
11.3.3.2 Market Forecast
11.3.4 Italy
11.3.4.1 Market Trends
11.3.4.2 Market Forecast
11.3.5 Spain
11.3.5.1 Market Trends
11.3.5.2 Market Forecast
11.3.6 Russia
11.3.6.1 Market Trends
11.3.6.2 Market Forecast
11.3.7 Others
11.3.7.1 Market Trends
11.3.7.2 Market Forecast
11.4 Latin America
11.4.1 Brazil
11.4.1.1 Market Trends
11.4.1.2 Market Forecast
11.4.2 Mexico
11.4.2.1 Market Trends
11.4.2.2 Market Forecast
11.4.3 Others
11.4.3.1 Market Trends
11.4.3.2 Market Forecast
11.5 Middle East and Africa
11.5.1 Market Trends
11.5.2 Market Breakup by Country
11.5.3 Market Forecast
12 SWOT Analysis
12.1 Overview
12.2 Strengths
12.3 Weaknesses
12.4 Opportunities
12.5 Threats
13 Value Chain Analysis
14 Porters Five Forces Analysis
14.1 Overview
14.2 Bargaining Power of Buyers
14.3 Bargaining Power of Suppliers
14.4 Degree of Competition
14.5 Threat of New Entrants
14.6 Threat of Substitutes
15 Price Analysis
16 Competitive Landscape
16.1 Market Structure
16.2 Key Players
16.3 Profiles of Key Players
16.3.1 Articulate Global Inc.
16.3.1.1 Company Overview
16.3.1.2 Product Portfolio
16.3.2 Cengage Learning Inc.
16.3.2.1 Company Overview
16.3.2.2 Product Portfolio
16.3.3 Computer Generated Solutions Inc.
16.3.3.1 Company Overview
16.3.3.2 Product Portfolio
16.3.4 D2L Corporation
16.3.4.1 Company Overview
16.3.4.2 Product Portfolio
16.3.5 edX Inc.
16.3.5.1 Company Overview
16.3.5.2 Product Portfolio
16.3.6 New Horizons Worldwide LLC
16.3.6.1 Company Overview
16.3.6.2 Product Portfolio
16.3.7 NIIT Limited
16.3.7.1 Company Overview
16.3.7.2 Product Portfolio
16.3.7.3 Financials
16.3.8 Pearson PLC
16.3.8.1 Company Overview
16.3.8.2 Product Portfolio
16.3.8.3 Financials
16.3.8.4 SWOT Analysis
16.3.9 QA Limited
16.3.9.1 Company Overview
16.3.9.2 Product Portfolio
16.3.10 Skillsoft Corporation
16.3.10.1 Company Overview
16.3.10.2 Product Portfolio
List of Figures
Figure 1: Global: Soft Skills Training Market: Major Drivers and Challenges
Figure 2: Global: Soft Skills Training Market: Sales Value (in Billion US$), 2018-2023
Figure 3: Global: Soft Skills Training Market: Breakup by Soft Skill Type (in %), 2023
Figure 4: Global: Soft Skills Training Market: Breakup by Channel Provider (in %), 2023
Figure 5: Global: Soft Skills Training Market: Breakup by Sourcing (in %), 2023
Figure 6: Global: Soft Skills Training Market: Breakup by Delivery Mode (in %), 2023
Figure 7: Global: Soft Skills Training Market: Breakup by End Use Industry (in %), 2023
Figure 8: Global: Soft Skills Training Market: Breakup by Region (in %), 2023
Figure 9: Global: Soft Skills Training Market Forecast: Sales Value (in Billion US$), 2024-2032
Figure 10: Global: Soft Skills Training (Management and Leadership) Market: Sales Value (in Million US$), 2018 & 2023
Figure 11: Global: Soft Skills Training (Management and Leadership) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 12: Global: Soft Skills Training (Administration and Secretarial) Market: Sales Value (in Million US$), 2018 & 2023
Figure 13: Global: Soft Skills Training (Administration and Secretarial) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 14: Global: Soft Skills Training (Communication and Productivity) Market: Sales Value (in Million US$), 2018 & 2023
Figure 15: Global: Soft Skills Training (Communication and Productivity) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 16: Global: Soft Skills Training (Personal Development) Market: Sales Value (in Million US$), 2018 & 2023
Figure 17: Global: Soft Skills Training (Personal Development) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 18: Global: Soft Skills Training (Teamwork) Market: Sales Value (in Million US$), 2018 & 2023
Figure 19: Global: Soft Skills Training (Teamwork) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 20: Global: Soft Skills Training (Other Skill Types) Market: Sales Value (in Million US$), 2018 & 2023
Figure 21: Global: Soft Skills Training (Other Skill Types) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 22: Global: Soft Skills Training (Corporate/ Enterprise) Market: Sales Value (in Million US$), 2018 & 2023
Figure 23: Global: Soft Skills Training (Corporate/ Enterprise) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 24: Global: Soft Skills Training (Academic/ Education) Market: Sales Value (in Million US$), 2018 & 2023
Figure 25: Global: Soft Skills Training (Academic/ Education) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 26: Global: Soft Skills Training (Government) Market: Sales Value (in Million US$), 2018 & 2023
Figure 27: Global: Soft Skills Training (Government) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 28: Global: Soft Skills Training (In-house) Market: Sales Value (in Million US$), 2018 & 2023
Figure 29: Global: Soft Skills Training (In-house) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 30: Global: Soft Skills Training (Outsourced) Market: Sales Value (in Million US$), 2018 & 2023
Figure 31: Global: Soft Skills Training (Outsourced) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 32: Global: Soft Skills Training (Online) Market: Sales Value (in Million US$), 2018 & 2023
Figure 33: Global: Soft Skills Training (Online) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 34: Global: Soft Skills Training (Offline) Market: Sales Value (in Million US$), 2018 & 2023
Figure 35: Global: Soft Skills Training (Offline) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 36: Global: Soft Skills Training (BFSI) Market: Sales Value (in Million US$), 2018 & 2023
Figure 37: Global: Soft Skills Training (BFSI) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 38: Global: Soft Skills Training (Hospitality) Market: Sales Value (in Million US$), 2018 & 2023
Figure 39: Global: Soft Skills Training (Hospitality) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 40: Global: Soft Skills Training (Healthcare) Market: Sales Value (in Million US$), 2018 & 2023
Figure 41: Global: Soft Skills Training (Healthcare) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 42: Global: Soft Skills Training (Retail) Market: Sales Value (in Million US$), 2018 & 2023
Figure 43: Global: Soft Skills Training (Retail) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 44: Global: Soft Skills Training (Media and Entertainment) Market: Sales Value (in Million US$), 2018 & 2023
Figure 45: Global: Soft Skills Training (Media and Entertainment) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 46: Global: Soft Skills Training (Other End Use Industries) Market: Sales Value (in Million US$), 2018 & 2023
Figure 47: Global: Soft Skills Training (Other End Use Industries) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 48: North America: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 49: North America: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 50: United States: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 51: United States: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 52: Canada: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 53: Canada: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 54: Asia Pacific: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 55: Asia Pacific: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 56: China: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 57: China: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 58: Japan: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 59: Japan: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 60: India: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 61: India: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 62: South Korea: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 63: South Korea: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 64: Australia: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 65: Australia: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 66: Indonesia: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 67: Indonesia: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 68: Others: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 69: Others: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 70: Europe: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 71: Europe: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 72: Germany: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 73: Germany: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 74: France: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 75: France: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 76: United Kingdom: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 77: United Kingdom: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 78: Italy: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 79: Italy: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 80: Spain: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 81: Spain: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 82: Russia: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 83: Russia: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 84: Others: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 85: Others: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 86: Latin America: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 87: Latin America: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 88: Brazil: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 89: Brazil: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 90: Mexico: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 91: Mexico: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 92: Others: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 93: Others: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 94: Middle East and Africa: Soft Skills Training Market: Sales Value (in Million US$), 2018 & 2023
Figure 95: Middle East and Africa: Soft Skills Training Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 96: Global: Soft Skills Training Industry: SWOT Analysis
Figure 97: Global: Soft Skills Training Industry: Value Chain Analysis
Figure 98: Global: Soft Skills Training Industry: Porter’s Five Forces Analysis
List of Tables
Table 1: Global: Soft Skills Training Market: Key Industry Highlights, 2023 & 2032
Table 2: Global: Soft Skills Training Market Forecast: Breakup by Soft Skill Type (in Million US$), 2024-2032
Table 3: Global: Soft Skills Training Market Forecast: Breakup by Channel Provider (in Million US$), 2024-2032
Table 4: Global: Soft Skills Training Market Forecast: Breakup by Sourcing (in Million US$), 2024-2032
Table 5: Global: Soft Skills Training Market Forecast: Breakup by Delivery Mode (in Million US$), 2024-2032
Table 6: Global: Soft Skills Training Market Forecast: Breakup by End Use Industry (in Million US$), 2024-2032
Table 7: Global: Soft Skills Training Market Forecast: Breakup by Region (in Million US$), 2024-2032
Table 8: Global: Soft Skills Training Market Structure
Table 9: Global: Soft Skills Training Market: Key Players

 

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