2013 Global PBX Upgrade Cycle Survey Results (Database Access)

世界のPBXアップグレードサイクル調査 (2013年4月出版予定）

この調査レポートでは、企業のPBXの買い替え（アップグレードサイクル）について、詳細に調査・分析した結果を掲載しています。調査対象地域米国カナダ西欧東欧 ... もっと見る

出版社	価格	ページ数	言語
Eastern Management Group, Inc. イースタンマネージメントグループ社	お問い合わせくださいライセンス・価格情報注文方法はこちら	32	英語

2013年4月出版予定です

Table of Contents

Summary

この調査レポートでは、企業のPBXの買い替え（アップグレードサイクル）について、詳細に調査・分析した結果を掲載しています。

調査対象地域

米国
カナダ
西欧
東欧
中東＆アフリカ
ラテンアメリカ
アジア太平洋地域

企業規模（従業員数）

1-10
11-50
51-100
101-500
501-1,000
1,001-5,000
5,001 - 20,000
20,000 +

21の垂直市場

2013 Global PBX Upgrade Cycle - Survey Data and Results

The 2013 Global PBX Upgrade Cycle Survey, Eastern Management Group’s Fourth Annual customer survey of its nature, points to a strong, though uneven, global market for PBX purchases in 2013.

The 2013 research involved more than 6,000 information technology managers. Surveys were conducted into the first
quarter of 2013. This is the fourth consecutive year that at least 6,000 IT managers have participated in the study.

The objective of Eastern Management Group’s 2013 Global PBX Upgrade Cycle Survey is to identify which markets are engaged or will be engaged in a PBX buying cycle, referred to as an upgrade cycle. This information enables readers of the study data to identify market opportunities by size of customer, vertical market and region of the world.

The 2013 Global PBX Upgrade Cycle Survey report contains 32 charts with all data viewable as Microsoft Excel worksheets. Each chart provides survey data for distinct market segments (such as employee size, or region).
Since the data converts to Microsoft Excel it can be easily manipulated to meet your individual needs.

The 2013 survey presents data that may be used to identify near term PBX sales opportunities by world region, customer size, and vertical market. Data shows whether customers are actively implementing a PBX upgrade cycle, planning for one, are uncertain, or have no upgrade cycle plans.

The Eastern Management Group considers the annual Global PBX Upgrade Survey a harbinger of PBX purchasing for the coming year.

Put another way, the survey is a measure of potential PBX sales activity at a macro and micro level.

Customer survey data is presented for 7 world regions. It is broken out by number of employees for 8 different employee sizes ranging from companies with 1-5 employees up to 20,000+ employees.

And data is presented for 21 vertical markets (industry segments).

Report data includes:

World Region

United States
Canada
Western Europe
Eastern Europe
Middle East, Africa (MEA)
Latin America (LATAM)
Asia Pacific (APAC)

Customer Size (employees)

1-10
11-50
51-100
101-500
501-1,000
1,001-5,000
5,001 - 20,000
20,000 +

Vertical Market (industry segment)

Agriculture
Bank/Bank Holding Company
Communications
Construction/Engineering
Diversified Financial/Insurance
Education/Religion
Energy/Utility
Government
Healthcare
Holding Company
Hotel
Labor Union
Management Service/Consulting Firm
Manufacturing
Mining
Real Estate
Retail Trade
Services
Technology Hardware/Software/Data Services
Transportation
Wholesale Trade

Buy Additional Access the Full Survey to Support Your Decisions

In addition to the 32 page report, 2013 Global PBX Upgrade Cycle Survey, you may choose to separately purchase access to the complete set of survey data for your own customized analysis. Or an Eastern Management Group PBX consultant can work with you and deliver customized reports.

Are your own company’s customers in an upgrade cycle? Which specific groups of customers are? We expect you’ll be interested in knowing the answer, for targeting.

If you are one of more than 30 PBX companies tracked in the 2013 Global PBX Upgrade Cycle Survey you can see your own company’s PBX sales opportunities by world region, customer size and vertical market.

You can also do benchmarking by examining your competitors’ customers. Which of their markets are in an upgrade cycle? Your competitors’ customers can be individually sorted just as you would for your own company.

Data pertaining to your company’s customers and your competitors’ customers will help your company to benchmark its marketing programs.

As a subscriber to the Eastern Management Group 2013 Global PBX Upgrade Cycle Survey report, we can provide you affordable access to the full survey market data, customized to your specific requirements.

Access to the full survey is priced separately. An Eastern Management consultant will be glad to discuss your needs and provide a quote.

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Table of Exhibits

1. PBX Upgrade Cycle by World Region
2. PBX Upgrade Cycle by Customer Size
3. PBX Upgrade Cycle by Vertical Market
4. PBX Upgrade Cycle Year-Over-Year Y/Y Change
5. PBX Upgrade Cycle for United States by Customer Size
6. PBX Upgrade Cycle for United States by Vertical Market
7. PBX Upgrade Cycle for United States by Customer Size and Vertical Market
8. PBX Upgrade Cycle Year-Over-Year (Y/Y) Change for United States by Vertical Market
9. PBX Upgrade Cycle for Canada by Customer Size
10. PBX Upgrade Cycle for Canada by Vertical Market
11. PBX Upgrade Cycle for Canada by Customer Size and Vertical Market
12. PBX Upgrade Cycle Year-Over-Year (Y/Y) Change for Canada by Vertical Market
13. PBX Upgrade Cycle for Western Europe by Customer Size
14. PBX Upgrade Cycle for Western Europe by Vertical Market
15. PBX Upgrade Cycle for Western Europe by Customer Size and Vertical Market
16. PBX Upgrade Cycle Year-Over-Year (Y/Y) Change for Western Europe by Vertical Market
17. PBX Upgrade Cycle for Eastern Europe by Customer Size
18. PBX Upgrade Cycle for Eastern Europe by Vertical Market
19. PBX Upgrade Cycle for Eastern Europe by Customer Size and Vertical Market
20. PBX Upgrade Cycle Year-Over-Year (Y/Y) Change for Eastern Europe by Vertical Market
21. PBX Upgrade Cycle for Middle East, Africa (MEA) by Customer Size
22. PBX Upgrade Cycle for Middle East, Africa (MEA) by Vertical Market
23. PBX Upgrade Cycle for Middle East, Africa (MEA) by Customer Size and Vertical Market
24. PBX Upgrade Cycle Year-Over-Year (Y/Y) Change for Middle East, Africa (MEA) by Vertical Market
25. PBX Upgrade Cycle for Latin America (LATAM) by Customer Size
26. PBX Upgrade Cycle for Latin America (LATAM) by Vertical Market
27. PBX Upgrade Cycle for Latin America (LATAM) by Customer Size and Vertical Market
28. PBX Upgrade Cycle Year-Over-Year (Y/Y) Change for Latin America (LATAM)by Vertical Market
29. PBX Upgrade Cycle for Asia Pacific (APAC) by Customer Size
30. PBX Upgrade Cycle for Asia Pacific (APAC) by Vertical Market
31. PBX Upgrade Cycle for Asia Pacific (APAC) by Customer Size and Vertical Market
32. PBX Upgrade Cycle Year-Over-Year (Y/Y) Change for Asia Pacific (APAC) by Vertical Market

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