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The Vietnam IP telephony market is projected to grow at a formidable rate during the forecast period, 2023-2027. The market growth can be attributed to the rising need to enhance connectivity in the organization and growing requirements to reduce operational costs. Besides, rapid adoption of advanced technologies such as Internet of things and high-end investments by the government to advance the telecommunication industry are anticipated to boost the Vietnam IP telephony market growth.
Reduced internet prices, increased internet speed, and improved network infrastructure all contribute to organizations’ ongoing digital transformation. The market is shifting towards modem IP-based phone systems because they allow organizations to maintain a single network rather than separate networks for telephony and internet access. Fiber-optic infrastructure is being developed in high-density areas such as industrial parks, special economic zones, and Hanoi and Ho Chi Minh City. Integration of internet and telephony network is expected to boost Vietnam IP telephony market demand over the next five years.
IP telephony improves enterprise operations by introducing a new way to use business phones. Alarms, fax machines, credit card readers, alarms, and legacy systems are examples of enterprise hardware that can be easily integrated with IP telephony systems. The ease of integration and low cost of IP telephony systems increase their popularity in businesses. Setting up an IP telephony system does not require investments in infrastructure or physical equipment, which eliminates additional costs.
The country's high internet penetration and growing adoption of emerging technologies are driving up the demand for IoT-based devices. IoT-based devices enable all internet-enabled devices to easily share data. The IP telephony system can collect and transmit data more efficiently than ever due to rapid technological advancements. Organizations prefer to implement smart solutions to increase workplace productivity while also increasing transparency and accessibility. Smart workspaces collect data from office equipment and make it available to all employees. Meetings in organizations can be easily recorded using VoIP by activating the voice identification feature of smart workplaces. As a result, rising awareness about the benefits of adopting cutting-edge technologies and innovative product offerings by businesses is expected to fuel the industry's growth.
The Vietnam IP telephony market is segmented into offering, access type, call type, installation type, enterprise size, vertical, regional distribution, and company. Based on offering, the market is divided into solutions and services. The solutions segment is expected to dominate the market as consumers prefer to use mobile devices to establish communication between the enterprises.
Key players in the Vietnam IP telephony market are VoIP Vietnam, Southern Telecom, Oncall, FPT Telecom International, CloudFone Vietnam, ZLink Vietnam Technology, Sangoma Technologies Corporation, CloudPBX, P.A Vietnam Cloud Solutions, and CMC Telecom, among others.
Years considered for this report:
Historical Years: 2017-2020
Base Year: 2021
Estimated Year: 2022
Forecast Period: 2023–2027
Objective of the Study:
• To analyze the historical growth in the market size of the Vietnam IP telephony market from 2023 to 2027.
• To estimate and forecast the market size of Vietnam IP telephony market from 2023 to 2027 and growth rate until 2027.
• To classify and forecast the Vietnam IP telephony market based on camera type, offering, access type, call type, installation type, enterprise size, vertical, region, and company.
• To identify the dominant region or segment in the Vietnam IP telephony market.
• To identify drivers and challenges for the Vietnam IP telephony market.
• To examine competitive developments such as expansions, new product launches, mergers & acquisitions, etc., in the Vietnam IP telephony market.
• To identify and analyze the profiles of leading players operating in the Vietnam IP telephony market.
• To identify key sustainable strategies adopted by market players in Vietnam IP telephony market.
TechSci Research performed both primary as well as exhaustive secondary research for this study. Initially, TechSci Research sourced a list of manufacturers and service providers across the country. Subsequently, TechSci Research conducted primary research surveys with the identified companies. While interviewing, the respondents were also enquired about their competitors. Through this technique, TechSci Research could include the manufacturers and service providers who could not be identified due to the limitations of secondary research. TechSci Research analyzed the manufacturers, service providers, distribution channels and presence of all major players across the country.
TechSci Research calculated the market size of the Vietnam IP telephony market using a top-down approach, wherein data for various end-user segments was recorded and forecast for the future years. TechSci Research sourced these values from the industry experts and company representatives and externally validated through analyzing historical data of these products and applications for getting an appropriate, overall market size. Various secondary sources such as company websites, news articles, press releases, company annual reports, investor presentations and financial reports were also studied by TechSci Research.
Key Target Audience:
• Market research and consulting firms
• Government bodies such as regulating authorities and policy makers
• Organizations, forums, and alliances
The study is useful in providing answers to several critical questions that are important for the industry stakeholders such as product manufacturers, service providers, suppliers and partners, end users, etc., besides allowing them in strategizing investments and capitalizing on market opportunities.
Report Scope:
In this report, Vietnam IP telephony market has been segmented into following categories, in addition to the industry trends which have also been detailed below:
• Vietnam IP Telephony Market, By Offering:
o Solutions
o Services
• Vietnam IP Telephony Market, By Access Type:
o Phone to Phone
o Computer to Computer
o Computer to Phone
• Vietnam IP Telephony Market, By Call Type:
o International Calls
o Domestic Calls
• Vietnam IP Telephony Market, By Installation Type:
o Wired
o Wireless
• Vietnam IP Telephony Market, By Enterprise Size:
o Large Enterprise
o Small & Medium Enterprises
• Vietnam IP Telephony Market, By Vertical:
o BFSI
o IT & Telecommunication
o Retail
o Government
• Vietnam IP Telephony Market, By Region:
o North
o South
o Central
Competitive Landscape
Company Profiles: Detailed analysis of the major companies present in Vietnam IP telephony market.
Available Customizations:
With the given market data, TechSci Research offers customizations according to a company’s specific needs. The following customization options are available for the report:
Company Information
• Detailed analysis and profiling of additional market players (up to five).

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目次

1. Product Overview
2. Research Methodology
3. Impact of COVID-19 on Vietnam IP Telephony Market
4. Executive Summary
5. Voice of Customers
5.1.1. Brand Awareness
5.1.2. Factors Considered while Selecting Supplier
5.1.3. Customer Satisfaction Level
5.1.4. Major Challenges Faced
6. Vietnam IP Telephony Market Outlook
6.1. Market Size & Forecast
6.1.1. By Value
6.2. Market Share & Forecast
6.2.1. By Offering (Solutions and Services)
6.2.2. By Access Type (Phone to Phone, Computer to Computer, Computer to Phone)
6.2.3. By Call Type (International Calls and Domestic Calls)
6.2.4. By Installation Type (Wired and Wireless)
6.2.5. By Enterprise Size (Large Enterprise and Small & Medium Enterprises)
6.2.6. By Vertical (BFSI, IT & Telecommunication, Retail, Government)
6.2.7. By Region
6.2.8. By Company
6.3. Product Market Map
7. Vietnam IP Telephony Solutions Market Outlook
7.1. Market Size & Forecast
7.1.1. By Value
7.2. Market Share & Forecast
7.2.1. By Access Type (Phone to Phone, Computer to Computer, Computer to Phone)
7.2.2. By Call Type (International Calls and Domestic Calls)
7.2.3. By Installation Type (Wired and Wireless)
7.2.4. By Enterprise Size (Large Enterprise and Small & Medium Enterprises)
7.2.5. By Vertical (BFSI, IT & Telecommunication, Retail, Government)
7.2.6. By Region
8. Vietnam IP Telephony Services Market Outlook
8.1. Market Size & Forecast
8.1.1. By Value
8.2. Market Share & Forecast
8.2.1. By Access Type (Phone to Phone, Computer to Computer, Computer to Phone)
8.2.2. By Call Type (International Calls and Domestic Calls)
8.2.3. By Installation Type (Wired and Wireless)
8.2.4. By Enterprise Size (Large Enterprise and Small & Medium Enterprises)
8.2.5. By Vertical (BFSI, IT & Telecommunication, Retail, Government)
8.2.6. By Region
9. Market Dynamics
9.1. Drivers
9.2. Challenges
10. Market Trends & Developments
11. Policy & Regulator Landscape
12. Vietnam Economic Profile
13. Company Profiles
13.1. VoIP Vietnam
13.2. Southern Telecom
13.3. Oncall
13.4. FPT Telecom International
13.5. CloudFone Vietnam
13.6. ZLink Vietnam Technology
13.7. Sangoma Technologies Corporation
13.8. CloudPBX
13.9. P.A Vietnam Cloud Solutions
13.10. CMC Telecom
14. Strategic Recommendations