Summary

Global Chatbot Market 2023-2027
The chatbot market is forecasted to grow by USD 3193.3 mn during 2022-2027, accelerating at a CAGR of 29.59% during the forecast period. The report on the chatbot market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.
The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by several benefits associated with using chatbot solutions, increased demand for web self-service, and a growing focus on improving CRM.
Technavio's chatbot market is segmented as below:
By End-user
• Retail
• BFSI
• Government
• Travel and hospitality
• Others
By Product
• Solutions
• Services
By Geographical Landscape
• North America
• APAC
• Europe
• South America
• Middle East and Africa
This study identifies the integration of chatbots with communication channels as one of the prime reasons driving the chatbot market growth during the next few years. Also, increasing adoption of chatbots in smartphones and growing popularity of live chats will lead to sizable demand in the market.
The report on the chatbot market covers the following areas:
• Chatbot market sizing
• Chatbot market forecast
• Chatbot market industry analysis
The robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading chatbot market vendors that include 247.ai Inc., Acuvate, Aivo, Alphabet Inc., Amazon.com Inc., Artificial Solutions International AB, Avaamo Inc., Botsify, Creative Virtual Ltd., eGain Corp., Inbenta Holdings Inc., International Business Machines Corp., Kore.ai Inc., Microsoft Corp., Oracle Corp., ServiceNow Inc., Zoom Video Communications Inc., Conversica Inc., Meta Platforms Inc., and OpenAI L.L.C.. Also, the chatbot market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.
The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors. For further information on this report, please visit - https://www.technavio.com/report/chatbot-market-industry-analysis
The publisher presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive research - both primary and secondary. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast the accurate market growth.

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Table of Contents

• 1 Executive Summary
o 1.1 Market overview
o Exhibit 01: Executive Summary - Chart on Market Overview
o Exhibit 02: Executive Summary - Data Table on Market Overview
o Exhibit 03: Executive Summary - Chart on Global Market Characteristics
o Exhibit 04: Executive Summary - Chart on Market By Geographical Landscape
o Exhibit 05: Executive Summary - Chart on Market Segmentation by End-user
o Exhibit 06: Executive Summary - Chart on Market Segmentation by Product
o Exhibit 07: Executive Summary - Chart on Incremental Growth
o Exhibit 08: Executive Summary - Data Table on Incremental Growth
o Exhibit 09: Executive Summary - Chart on Vendor Market Positioning
• 2 Market Landscape
o 2.1 Market ecosystem
o Exhibit 10: Parent market
o Exhibit 11: Market Characteristics
• 3 Market Sizing
o 3.1 Market definition
o Exhibit 12: Offerings of vendors included in the market definition
o 3.2 Market segment analysis
o Exhibit 13: Market segments
o 3.3 Market size 2022
o 3.4 Market outlook: Forecast for 2022-2027
o Exhibit 14: Chart on Global - Market size and forecast 2022-2027 ($ million)
o Exhibit 15: Data Table on Global - Market size and forecast 2022-2027 ($ million)
o Exhibit 16: Chart on Global Market: Year-over-year growth 2022-2027 (%)
o Exhibit 17: Data Table on Global Market: Year-over-year growth 2022-2027 (%)
• 4 Historic Market Size
o 4.1 Global chatbot market 2017 - 2021
o Exhibit 18: Historic Market Size - Data Table on global chatbot market 2017 - 2021 ($ million)
o 4.2 End User Segment Analysis 2017 - 2021
o Exhibit 19: Historic Market Size - End User Segment 2017 - 2021 ($ million)
o 4.3 Product Segment Analysis 2017 - 2021
o Exhibit 20: Historic Market Size - Product Segment 2017 - 2021 ($ million)
o 4.4 Geography Segment Analysis 2017 - 2021
o Exhibit 21: Historic Market Size - Geography Segment 2017 - 2021 ($ million)
o 4.5 Country Segment Analysis 2017 - 2021
o Exhibit 22: Historic Market Size - Country Segment 2017 - 2021 ($ million)
• 5 Five Forces Analysis
o 5.1 Five forces summary
o Exhibit 23: Five forces analysis - Comparison between 2022 and 2027
o 5.2 Bargaining power of buyers
o Exhibit 24: Chart on Bargaining power of buyers - Impact of key factors 2022 and 2027
o 5.3 Bargaining power of suppliers
o Exhibit 25: Bargaining power of suppliers - Impact of key factors in 2022 and 2027
o 5.4 Threat of new entrants
o Exhibit 26: Threat of new entrants - Impact of key factors in 2022 and 2027
o 5.5 Threat of substitutes
o Exhibit 27: Threat of substitutes - Impact of key factors in 2022 and 2027
o 5.6 Threat of rivalry
o Exhibit 28: Threat of rivalry - Impact of key factors in 2022 and 2027
o 5.7 Market condition
o Exhibit 29: Chart on Market condition - Five forces 2022 and 2027
• 6 Market Segmentation by End-user
o 6.1 Market segments
o Exhibit 30: Chart on End-user - Market share 2022-2027 (%)
o Exhibit 31: Data Table on End-user - Market share 2022-2027 (%)
o 6.2 Comparison by End-user
o Exhibit 32: Chart on Comparison by End-user
o Exhibit 33: Data Table on Comparison by End-user
o 6.3 Retail - Market size and forecast 2022-2027
o Exhibit 34: Chart on Retail - Market size and forecast 2022-2027 ($ million)
o Exhibit 35: Data Table on Retail - Market size and forecast 2022-2027 ($ million)
o Exhibit 36: Chart on Retail - Year-over-year growth 2022-2027 (%)
o Exhibit 37: Data Table on Retail - Year-over-year growth 2022-2027 (%)
o 6.4 BFSI - Market size and forecast 2022-2027
o Exhibit 38: Chart on BFSI - Market size and forecast 2022-2027 ($ million)
o Exhibit 39: Data Table on BFSI - Market size and forecast 2022-2027 ($ million)
o Exhibit 40: Chart on BFSI - Year-over-year growth 2022-2027 (%)
o Exhibit 41: Data Table on BFSI - Year-over-year growth 2022-2027 (%)
o 6.5 Government - Market size and forecast 2022-2027
o Exhibit 42: Chart on Government - Market size and forecast 2022-2027 ($ million)
o Exhibit 43: Data Table on Government - Market size and forecast 2022-2027 ($ million)
o Exhibit 44: Chart on Government - Year-over-year growth 2022-2027 (%)
o Exhibit 45: Data Table on Government - Year-over-year growth 2022-2027 (%)
o 6.6 Travel and hospitality - Market size and forecast 2022-2027
o Exhibit 46: Chart on Travel and hospitality - Market size and forecast 2022-2027 ($ million)
o Exhibit 47: Data Table on Travel and hospitality - Market size and forecast 2022-2027 ($ million)
o Exhibit 48: Chart on Travel and hospitality - Year-over-year growth 2022-2027 (%)
o Exhibit 49: Data Table on Travel and hospitality - Year-over-year growth 2022-2027 (%)
o 6.7 Others - Market size and forecast 2022-2027
o Exhibit 50: Chart on Others - Market size and forecast 2022-2027 ($ million)
o Exhibit 51: Data Table on Others - Market size and forecast 2022-2027 ($ million)
o Exhibit 52: Chart on Others - Year-over-year growth 2022-2027 (%)
o Exhibit 53: Data Table on Others - Year-over-year growth 2022-2027 (%)
o 6.8 Market opportunity by End-user
o Exhibit 54: Market opportunity by End-user ($ million)
o Exhibit 55: Data Table on Market opportunity by End-user ($ million)
• 7 Market Segmentation by Product
o 7.1 Market segments
o Exhibit 56: Chart on Product - Market share 2022-2027 (%)
o Exhibit 57: Data Table on Product - Market share 2022-2027 (%)
o 7.2 Comparison by Product
o Exhibit 58: Chart on Comparison by Product
o Exhibit 59: Data Table on Comparison by Product
o 7.3 Solutions - Market size and forecast 2022-2027
o Exhibit 60: Chart on Solutions - Market size and forecast 2022-2027 ($ million)
o Exhibit 61: Data Table on Solutions - Market size and forecast 2022-2027 ($ million)
o Exhibit 62: Chart on Solutions - Year-over-year growth 2022-2027 (%)
o Exhibit 63: Data Table on Solutions - Year-over-year growth 2022-2027 (%)
o 7.4 Services - Market size and forecast 2022-2027
o Exhibit 64: Chart on Services - Market size and forecast 2022-2027 ($ million)
o Exhibit 65: Data Table on Services - Market size and forecast 2022-2027 ($ million)
o Exhibit 66: Chart on Services - Year-over-year growth 2022-2027 (%)
o Exhibit 67: Data Table on Services - Year-over-year growth 2022-2027 (%)
o 7.5 Market opportunity by Product
o Exhibit 68: Market opportunity by Product ($ million)
o Exhibit 69: Data Table on Market opportunity by Product ($ million)
• 8 Customer Landscape
o 8.1 Customer landscape overview
o Exhibit 70: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
• 9 Geographic Landscape
o 9.1 Geographic segmentation
o Exhibit 71: Chart on Market share By Geographical Landscape 2022-2027 (%)
o Exhibit 72: Data Table on Market share By Geographical Landscape 2022-2027 (%)
o 9.2 Geographic comparison
o Exhibit 73: Chart on Geographic comparison
o Exhibit 74: Data Table on Geographic comparison
o 9.3 North America - Market size and forecast 2022-2027
o Exhibit 75: Chart on North America - Market size and forecast 2022-2027 ($ million)
o Exhibit 76: Data Table on North America - Market size and forecast 2022-2027 ($ million)
o Exhibit 77: Chart on North America - Year-over-year growth 2022-2027 (%)
o Exhibit 78: Data Table on North America - Year-over-year growth 2022-2027 (%)
o 9.4 APAC - Market size and forecast 2022-2027
o Exhibit 79: Chart on APAC - Market size and forecast 2022-2027 ($ million)
o Exhibit 80: Data Table on APAC - Market size and forecast 2022-2027 ($ million)
o Exhibit 81: Chart on APAC - Year-over-year growth 2022-2027 (%)
o Exhibit 82: Data Table on APAC - Year-over-year growth 2022-2027 (%)
o 9.5 Europe - Market size and forecast 2022-2027
o Exhibit 83: Chart on Europe - Market size and forecast 2022-2027 ($ million)
o Exhibit 84: Data Table on Europe - Market size and forecast 2022-2027 ($ million)
o Exhibit 85: Chart on Europe - Year-over-year growth 2022-2027 (%)
o Exhibit 86: Data Table on Europe - Year-over-year growth 2022-2027 (%)
o 9.6 South America - Market size and forecast 2022-2027
o Exhibit 87: Chart on South America - Market size and forecast 2022-2027 ($ million)
o Exhibit 88: Data Table on South America - Market size and forecast 2022-2027 ($ million)
o Exhibit 89: Chart on South America - Year-over-year growth 2022-2027 (%)
o Exhibit 90: Data Table on South America - Year-over-year growth 2022-2027 (%)
o 9.7 Middle East and Africa - Market size and forecast 2022-2027
o Exhibit 91: Chart on Middle East and Africa - Market size and forecast 2022-2027 ($ million)
o Exhibit 92: Data Table on Middle East and Africa - Market size and forecast 2022-2027 ($ million)
o Exhibit 93: Chart on Middle East and Africa - Year-over-year growth 2022-2027 (%)
o Exhibit 94: Data Table on Middle East and Africa - Year-over-year growth 2022-2027 (%)
o 9.8 US - Market size and forecast 2022-2027
o Exhibit 95: Chart on US - Market size and forecast 2022-2027 ($ million)
o Exhibit 96: Data Table on US - Market size and forecast 2022-2027 ($ million)
o Exhibit 97: Chart on US - Year-over-year growth 2022-2027 (%)
o Exhibit 98: Data Table on US - Year-over-year growth 2022-2027 (%)
o 9.9 China - Market size and forecast 2022-2027
o Exhibit 99: Chart on China - Market size and forecast 2022-2027 ($ million)
o Exhibit 100: Data Table on China - Market size and forecast 2022-2027 ($ million)
o Exhibit 101: Chart on China - Year-over-year growth 2022-2027 (%)
o Exhibit 102: Data Table on China - Year-over-year growth 2022-2027 (%)
o 9.10 UK - Market size and forecast 2022-2027
o Exhibit 103: Chart on UK - Market size and forecast 2022-2027 ($ million)
o Exhibit 104: Data Table on UK - Market size and forecast 2022-2027 ($ million)
o Exhibit 105: Chart on UK - Year-over-year growth 2022-2027 (%)
o Exhibit 106: Data Table on UK - Year-over-year growth 2022-2027 (%)
o 9.11 Germany - Market size and forecast 2022-2027
o Exhibit 107: Chart on Germany - Market size and forecast 2022-2027 ($ million)
o Exhibit 108: Data Table on Germany - Market size and forecast 2022-2027 ($ million)
o Exhibit 109: Chart on Germany - Year-over-year growth 2022-2027 (%)
o Exhibit 110: Data Table on Germany - Year-over-year growth 2022-2027 (%)
o 9.12 Japan - Market size and forecast 2022-2027
o Exhibit 111: Chart on Japan - Market size and forecast 2022-2027 ($ million)
o Exhibit 112: Data Table on Japan - Market size and forecast 2022-2027 ($ million)
o Exhibit 113: Chart on Japan - Year-over-year growth 2022-2027 (%)
o Exhibit 114: Data Table on Japan - Year-over-year growth 2022-2027 (%)
o 9.13 Market opportunity By Geographical Landscape
o Exhibit 115: Market opportunity By Geographical Landscape ($ million)
o Exhibit 116: Data Tables on Market opportunity By Geographical Landscape ($ million)
• 10 Drivers, Challenges, and Trends
o 10.1 Market drivers
o 10.2 Market challenges
o 10.3 Impact of drivers and challenges
o Exhibit 117: Impact of drivers and challenges in 2022 and 2027
o 10.4 Market trends
• 11 Vendor Landscape
o 11.1 Overview
o 11.2 Vendor landscape
o Exhibit 118: Overview on Criticality of inputs and Factors of differentiation
o 11.3 Landscape disruption
o Exhibit 119: Overview on factors of disruption
o 11.4 Industry risks
o Exhibit 120: Impact of key risks on business
• 12 Vendor Analysis
o 12.1 Vendors covered
o Exhibit 121: Vendors covered
o 12.2 Market positioning of vendors
o Exhibit 122: Matrix on vendor position and classification
o 12.3 247.ai Inc.
o Exhibit 123: 247.ai Inc. - Overview
o Exhibit 124: 247.ai Inc. - Product / Service
o Exhibit 125: 247.ai Inc. - Key offerings
o 12.4 Acuvate
o Exhibit 126: Acuvate - Overview
o Exhibit 127: Acuvate - Product / Service
o Exhibit 128: Acuvate - Key offerings
o 12.5 Aivo
o Exhibit 129: Aivo - Overview
o Exhibit 130: Aivo - Product / Service
o Exhibit 131: Aivo - Key offerings
o 12.6 Alphabet Inc.
o Exhibit 132: Alphabet Inc. - Overview
o Exhibit 133: Alphabet Inc. - Business segments
o Exhibit 134: Alphabet Inc. - Key news
o Exhibit 135: Alphabet Inc. - Key offerings
o Exhibit 136: Alphabet Inc. - Segment focus
o 12.7 Amazon.com Inc.
o Exhibit 137: Amazon.com Inc. - Overview
o Exhibit 138: Amazon.com Inc. - Business segments
o Exhibit 139: Amazon.com Inc. - Key news
o Exhibit 140: Amazon.com Inc. - Key offerings
o Exhibit 141: Amazon.com Inc. - Segment focus
o 12.8 Artificial Solutions International AB
o Exhibit 142: Artificial Solutions International AB - Overview
o Exhibit 143: Artificial Solutions International AB - Product / Service
o Exhibit 144: Artificial Solutions International AB - Key offerings
o 12.9 Botsify
o Exhibit 145: Botsify - Overview
o Exhibit 146: Botsify - Product / Service
o Exhibit 147: Botsify - Key offerings
o 12.10 Creative Virtual Ltd.
o Exhibit 148: Creative Virtual Ltd. - Overview
o Exhibit 149: Creative Virtual Ltd. - Product / Service
o Exhibit 150: Creative Virtual Ltd. - Key offerings
o 12.11 eGain Corp.
o Exhibit 151: eGain Corp. - Overview
o Exhibit 152: eGain Corp. - Product / Service
o Exhibit 153: eGain Corp. - Key offerings
o 12.12 Inbenta Holdings Inc.
o Exhibit 154: Inbenta Holdings Inc. - Overview
o Exhibit 155: Inbenta Holdings Inc. - Product / Service
o Exhibit 156: Inbenta Holdings Inc. - Key offerings
o 12.13 International Business Machines Corp.
o Exhibit 157: International Business Machines Corp. - Overview
o Exhibit 158: International Business Machines Corp. - Business segments
o Exhibit 159: International Business Machines Corp. - Key news
o Exhibit 160: International Business Machines Corp. - Key offerings
o Exhibit 161: International Business Machines Corp. - Segment focus
o 12.14 Microsoft Corp.
o Exhibit 162: Microsoft Corp. - Overview
o Exhibit 163: Microsoft Corp. - Business segments
o Exhibit 164: Microsoft Corp. - Key news
o Exhibit 165: Microsoft Corp. - Key offerings
o Exhibit 166: Microsoft Corp. - Segment focus
o 12.15 OpenAI L.L.C.
o Exhibit 167: OpenAI L.L.C. - Overview
o Exhibit 168: OpenAI L.L.C. - Product / Service
o Exhibit 169: OpenAI L.L.C. - Key offerings
o 12.16 Oracle Corp.
o Exhibit 170: Oracle Corp. - Overview
o Exhibit 171: Oracle Corp. - Business segments
o Exhibit 172: Oracle Corp. - Key news
o Exhibit 173: Oracle Corp. - Key offerings
o Exhibit 174: Oracle Corp. - Segment focus
o 12.17 ServiceNow Inc.
o Exhibit 175: ServiceNow Inc. - Overview
o Exhibit 176: ServiceNow Inc. - Product / Service
o Exhibit 177: ServiceNow Inc. - Key news
o Exhibit 178: ServiceNow Inc. - Key offerings
• 13 Appendix
o 13.1 Scope of the report
o 13.2 Inclusions and exclusions checklist
o Exhibit 179: Inclusions checklist
o Exhibit 180: Exclusions checklist
o 13.3 Currency conversion rates for US$
o Exhibit 181: Currency conversion rates for US$
o 13.4 Research methodology
o Exhibit 182: Research methodology
o Exhibit 183: Validation techniques employed for market sizing
o Exhibit 184: Information sources
o 13.5 List of abbreviations
o Exhibit 185: List of abbreviations


Exhibits:
Exhibits1: Executive Summary - Chart on Market Overview
Exhibits2: Executive Summary - Data Table on Market Overview
Exhibits3: Executive Summary - Chart on Global Market Characteristics
Exhibits4: Executive Summary - Chart on Market By Geographical Landscape
Exhibits5: Executive Summary - Chart on Market Segmentation by End-user
Exhibits6: Executive Summary - Chart on Market Segmentation by Product
Exhibits7: Executive Summary - Chart on Incremental Growth
Exhibits8: Executive Summary - Data Table on Incremental Growth
Exhibits9: Executive Summary - Chart on Vendor Market Positioning
Exhibits10: Parent market
Exhibits11: Market Characteristics
Exhibits12: Offerings of vendors included in the market definition
Exhibits13: Market segments
Exhibits14: Chart on Global - Market size and forecast 2022-2027 ($ million)
Exhibits15: Data Table on Global - Market size and forecast 2022-2027 ($ million)
Exhibits16: Chart on Global Market: Year-over-year growth 2022-2027 (%)
Exhibits17: Data Table on Global Market: Year-over-year growth 2022-2027 (%)
Exhibits18: Historic Market Size - Data Table on global chatbot market 2017 - 2021 ($ million)
Exhibits19: Historic Market Size - End User Segment 2017 - 2021 ($ million)
Exhibits20: Historic Market Size - Product Segment 2017 - 2021 ($ million)
Exhibits21: Historic Market Size - Geography Segment 2017 - 2021 ($ million)
Exhibits22: Historic Market Size - Country Segment 2017 - 2021 ($ million)
Exhibits23: Five forces analysis - Comparison between 2022 and 2027
Exhibits24: Chart on Bargaining power of buyers - Impact of key factors 2022 and 2027
Exhibits25: Bargaining power of suppliers - Impact of key factors in 2022 and 2027
Exhibits26: Threat of new entrants - Impact of key factors in 2022 and 2027
Exhibits27: Threat of substitutes - Impact of key factors in 2022 and 2027
Exhibits28: Threat of rivalry - Impact of key factors in 2022 and 2027
Exhibits29: Chart on Market condition - Five forces 2022 and 2027
Exhibits30: Chart on End-user - Market share 2022-2027 (%)
Exhibits31: Data Table on End-user - Market share 2022-2027 (%)
Exhibits32: Chart on Comparison by End-user
Exhibits33: Data Table on Comparison by End-user
Exhibits34: Chart on Retail - Market size and forecast 2022-2027 ($ million)
Exhibits35: Data Table on Retail - Market size and forecast 2022-2027 ($ million)
Exhibits36: Chart on Retail - Year-over-year growth 2022-2027 (%)
Exhibits37: Data Table on Retail - Year-over-year growth 2022-2027 (%)
Exhibits38: Chart on BFSI - Market size and forecast 2022-2027 ($ million)
Exhibits39: Data Table on BFSI - Market size and forecast 2022-2027 ($ million)
Exhibits40: Chart on BFSI - Year-over-year growth 2022-2027 (%)
Exhibits41: Data Table on BFSI - Year-over-year growth 2022-2027 (%)
Exhibits42: Chart on Government - Market size and forecast 2022-2027 ($ million)
Exhibits43: Data Table on Government - Market size and forecast 2022-2027 ($ million)
Exhibits44: Chart on Government - Year-over-year growth 2022-2027 (%)
Exhibits45: Data Table on Government - Year-over-year growth 2022-2027 (%)
Exhibits46: Chart on Travel and hospitality - Market size and forecast 2022-2027 ($ million)
Exhibits47: Data Table on Travel and hospitality - Market size and forecast 2022-2027 ($ million)
Exhibits48: Chart on Travel and hospitality - Year-over-year growth 2022-2027 (%)
Exhibits49: Data Table on Travel and hospitality - Year-over-year growth 2022-2027 (%)
Exhibits50: Chart on Others - Market size and forecast 2022-2027 ($ million)
Exhibits51: Data Table on Others - Market size and forecast 2022-2027 ($ million)
Exhibits52: Chart on Others - Year-over-year growth 2022-2027 (%)
Exhibits53: Data Table on Others - Year-over-year growth 2022-2027 (%)
Exhibits54: Market opportunity by End-user ($ million)
Exhibits55: Data Table on Market opportunity by End-user ($ million)
Exhibits56: Chart on Product - Market share 2022-2027 (%)
Exhibits57: Data Table on Product - Market share 2022-2027 (%)
Exhibits58: Chart on Comparison by Product
Exhibits59: Data Table on Comparison by Product
Exhibits60: Chart on Solutions - Market size and forecast 2022-2027 ($ million)
Exhibits61: Data Table on Solutions - Market size and forecast 2022-2027 ($ million)
Exhibits62: Chart on Solutions - Year-over-year growth 2022-2027 (%)
Exhibits63: Data Table on Solutions - Year-over-year growth 2022-2027 (%)
Exhibits64: Chart on Services - Market size and forecast 2022-2027 ($ million)
Exhibits65: Data Table on Services - Market size and forecast 2022-2027 ($ million)
Exhibits66: Chart on Services - Year-over-year growth 2022-2027 (%)
Exhibits67: Data Table on Services - Year-over-year growth 2022-2027 (%)
Exhibits68: Market opportunity by Product ($ million)
Exhibits69: Data Table on Market opportunity by Product ($ million)
Exhibits70: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
Exhibits71: Chart on Market share By Geographical Landscape 2022-2027 (%)
Exhibits72: Data Table on Market share By Geographical Landscape 2022-2027 (%)
Exhibits73: Chart on Geographic comparison
Exhibits74: Data Table on Geographic comparison
Exhibits75: Chart on North America - Market size and forecast 2022-2027 ($ million)
Exhibits76: Data Table on North America - Market size and forecast 2022-2027 ($ million)
Exhibits77: Chart on North America - Year-over-year growth 2022-2027 (%)
Exhibits78: Data Table on North America - Year-over-year growth 2022-2027 (%)
Exhibits79: Chart on APAC - Market size and forecast 2022-2027 ($ million)
Exhibits80: Data Table on APAC - Market size and forecast 2022-2027 ($ million)
Exhibits81: Chart on APAC - Year-over-year growth 2022-2027 (%)
Exhibits82: Data Table on APAC - Year-over-year growth 2022-2027 (%)
Exhibits83: Chart on Europe - Market size and forecast 2022-2027 ($ million)
Exhibits84: Data Table on Europe - Market size and forecast 2022-2027 ($ million)
Exhibits85: Chart on Europe - Year-over-year growth 2022-2027 (%)
Exhibits86: Data Table on Europe - Year-over-year growth 2022-2027 (%)
Exhibits87: Chart on South America - Market size and forecast 2022-2027 ($ million)
Exhibits88: Data Table on South America - Market size and forecast 2022-2027 ($ million)
Exhibits89: Chart on South America - Year-over-year growth 2022-2027 (%)
Exhibits90: Data Table on South America - Year-over-year growth 2022-2027 (%)
Exhibits91: Chart on Middle East and Africa - Market size and forecast 2022-2027 ($ million)
Exhibits92: Data Table on Middle East and Africa - Market size and forecast 2022-2027 ($ million)
Exhibits93: Chart on Middle East and Africa - Year-over-year growth 2022-2027 (%)
Exhibits94: Data Table on Middle East and Africa - Year-over-year growth 2022-2027 (%)
Exhibits95: Chart on US - Market size and forecast 2022-2027 ($ million)
Exhibits96: Data Table on US - Market size and forecast 2022-2027 ($ million)
Exhibits97: Chart on US - Year-over-year growth 2022-2027 (%)
Exhibits98: Data Table on US - Year-over-year growth 2022-2027 (%)
Exhibits99: Chart on China - Market size and forecast 2022-2027 ($ million)
Exhibits100: Data Table on China - Market size and forecast 2022-2027 ($ million)
Exhibits101: Chart on China - Year-over-year growth 2022-2027 (%)
Exhibits102: Data Table on China - Year-over-year growth 2022-2027 (%)
Exhibits103: Chart on UK - Market size and forecast 2022-2027 ($ million)
Exhibits104: Data Table on UK - Market size and forecast 2022-2027 ($ million)
Exhibits105: Chart on UK - Year-over-year growth 2022-2027 (%)
Exhibits106: Data Table on UK - Year-over-year growth 2022-2027 (%)
Exhibits107: Chart on Germany - Market size and forecast 2022-2027 ($ million)
Exhibits108: Data Table on Germany - Market size and forecast 2022-2027 ($ million)
Exhibits109: Chart on Germany - Year-over-year growth 2022-2027 (%)
Exhibits110: Data Table on Germany - Year-over-year growth 2022-2027 (%)
Exhibits111: Chart on Japan - Market size and forecast 2022-2027 ($ million)
Exhibits112: Data Table on Japan - Market size and forecast 2022-2027 ($ million)
Exhibits113: Chart on Japan - Year-over-year growth 2022-2027 (%)
Exhibits114: Data Table on Japan - Year-over-year growth 2022-2027 (%)
Exhibits115: Market opportunity By Geographical Landscape ($ million)
Exhibits116: Data Tables on Market opportunity By Geographical Landscape ($ million)
Exhibits117: Impact of drivers and challenges in 2022 and 2027
Exhibits118: Overview on Criticality of inputs and Factors of differentiation
Exhibits119: Overview on factors of disruption
Exhibits120: Impact of key risks on business
Exhibits121: Vendors covered
Exhibits122: Matrix on vendor position and classification
Exhibits123: 247.ai Inc. - Overview
Exhibits124: 247.ai Inc. - Product / Service
Exhibits125: 247.ai Inc. - Key offerings
Exhibits126: Acuvate - Overview
Exhibits127: Acuvate - Product / Service
Exhibits128: Acuvate - Key offerings
Exhibits129: Aivo - Overview
Exhibits130: Aivo - Product / Service
Exhibits131: Aivo - Key offerings
Exhibits132: Alphabet Inc. - Overview
Exhibits133: Alphabet Inc. - Business segments
Exhibits134: Alphabet Inc. - Key news
Exhibits135: Alphabet Inc. - Key offerings
Exhibits136: Alphabet Inc. - Segment focus
Exhibits137: Amazon.com Inc. - Overview
Exhibits138: Amazon.com Inc. - Business segments
Exhibits139: Amazon.com Inc. - Key news
Exhibits140: Amazon.com Inc. - Key offerings
Exhibits141: Amazon.com Inc. - Segment focus
Exhibits142: Artificial Solutions International AB - Overview
Exhibits143: Artificial Solutions International AB - Product / Service
Exhibits144: Artificial Solutions International AB - Key offerings
Exhibits145: Botsify - Overview
Exhibits146: Botsify - Product / Service
Exhibits147: Botsify - Key offerings
Exhibits148: Creative Virtual Ltd. - Overview
Exhibits149: Creative Virtual Ltd. - Product / Service
Exhibits150: Creative Virtual Ltd. - Key offerings
Exhibits151: eGain Corp. - Overview
Exhibits152: eGain Corp. - Product / Service
Exhibits153: eGain Corp. - Key offerings
Exhibits154: Inbenta Holdings Inc. - Overview
Exhibits155: Inbenta Holdings Inc. - Product / Service
Exhibits156: Inbenta Holdings Inc. - Key offerings
Exhibits157: International Business Machines Corp. - Overview
Exhibits158: International Business Machines Corp. - Business segments
Exhibits159: International Business Machines Corp. - Key news
Exhibits160: International Business Machines Corp. - Key offerings
Exhibits161: International Business Machines Corp. - Segment focus
Exhibits162: Microsoft Corp. - Overview
Exhibits163: Microsoft Corp. - Business segments
Exhibits164: Microsoft Corp. - Key news
Exhibits165: Microsoft Corp. - Key offerings
Exhibits166: Microsoft Corp. - Segment focus
Exhibits167: OpenAI L.L.C. - Overview
Exhibits168: OpenAI L.L.C. - Product / Service
Exhibits169: OpenAI L.L.C. - Key offerings
Exhibits170: Oracle Corp. - Overview
Exhibits171: Oracle Corp. - Business segments
Exhibits172: Oracle Corp. - Key news
Exhibits173: Oracle Corp. - Key offerings
Exhibits174: Oracle Corp. - Segment focus
Exhibits175: ServiceNow Inc. - Overview
Exhibits176: ServiceNow Inc. - Product / Service
Exhibits177: ServiceNow Inc. - Key news
Exhibits178: ServiceNow Inc. - Key offerings
Exhibits179: Inclusions checklist
Exhibits180: Exclusions checklist
Exhibits181: Currency conversion rates for US$
Exhibits182: Research methodology
Exhibits183: Validation techniques employed for market sizing
Exhibits184: Information sources
Exhibits185: List of abbreviations