コミュニケーション・プラットフォーム・アズ・ア・サービス(CPaaS)の世界市場 2022-2026Global Communication Platform-as-a-Service (CPaaS) Market 2022-2026 通信プラットフォーム・アズ・ア・サービス(CPaaS)の世界市場 2022-2026 年 Technavioは、コミュニケーション・プラットフォーム・アズ・ア・サービス(CPaaS)市場を監視しており、2022-2026年の間に101億900... もっと見る
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サマリー通信プラットフォーム・アズ・ア・サービス(CPaaS)の世界市場 2022-2026 年Technavioは、コミュニケーション・プラットフォーム・アズ・ア・サービス(CPaaS)市場を監視しており、2022-2026年の間に101億9000万ドル、予測期間中にCAGR17.85%で加速して成長すると予測されています。当レポートでは、コミュニケーションプラットフォーム(CPaaS)市場の全体分析、市場規模と予測、動向、成長促進要因、課題、さらに約25社のベンダーを網羅したベンダー分析などをお届けします。 現在の世界市場のシナリオ、最新動向とドライバー、市場全体の環境に関する最新の分析を提供しています。市場は、アプリケーション管理の効率化、オムニチャネルマーケティングの需要の高まり、ビデオコミュニケーションPaaSの出現によって牽引されています。 コミュニケーションプラットフォームアズアサービス(CPaaS)市場の分析には、コンポーネントセグメントと地理的景観が含まれます。 Technavioのコミュニケーションプラットフォームアズアサービス(CPaaS)市場は、以下のようにセグメント化されています。 コンポーネント別 - ソリューション - サービス別 地域別 - 北米 - 欧州 - APAC - 南米 - 中東・アフリカ 本調査では、今後数年間のコミュニケーション・プラットフォーム・アズ・ア・サービス(CPaaS)市場の成長を促進する主要な理由の1つとして、ベンダー間のM&Aや戦略的提携の増加を挙げています。また、より競争力のある機能へのアクセスの増加や、文脈的なコミュニケーションに対する需要の高まりが、市場の大きな需要につながると考えられます。 Technavioは、複数のソースからのデータを調査、合成、総括する方法で、主要パラメータの分析により、市場の詳細な姿を提示します。コミュニケーションプラットフォームアズアサービス(CPaaS)市場に関する弊社のレポートは、以下の分野を対象としています。 - 通信型サービス(CPaaS)市場のサイジング - コミュニケーションプラットフォームアズアサービス(CPaaS)市場予測 - 通信型プラットフォームサービス(CPaaS)市場の産業分析 Technavioの強力なベンダー分析は、顧客の市場での地位向上に役立つよう設計されており、これに沿って本レポートでは、8x8 Inc.を含むコミュニケーションプラットフォーム-アズ-サービス(CPaaS)市場の主要ベンダー数社について詳細な分析を提供しています。Alvaria Inc.、Avaya Holdings Corp.、Bandwidth Inc.、Communication Wazo Inc.、Infobip Ltd.、IntelePeer、Iotum Inc.、M800 Ltd.、MessageBird BV、Mitel Networks Corp.、Plivo Inc、Sinch AB、Telestax Inc、Twilio Inc、 vCloudx Pte.Ltd.、Vidyo Inc.、Vonage Holdings Corp.、Voximplant Inc.、Voxvalley Technologies Pvt. Ltd.の7社です。また、コミュニケーション・プラットフォーム・アズ・ア・サービス(CPaaS)市場の分析レポートには、今後の動向や市場成長に影響を与える課題に関する情報も含まれています。これは、企業が今後訪れるすべての成長機会を戦略的に活用するのに役立つものです。 本調査は、業界の主要参加者からのインプットを含む、一次情報と二次情報の客観的な組み合わせを使用して実施しました。本レポートには、主要ベンダーの分析に加え、包括的な市場およびベンダーランドスケープが含まれています。本レポートの詳細については、以下をご覧ください - [https://www.technavio.com/report/communication-platform-as-a-service-CPaaS-market-industry-analysis](https://www.technavio.com/report/communication-platform-as-a-service-cpaas-market-industry-analysis) Technavio社は、利益、価格、競争、プロモーションなどの主要パラメータの分析により、複数のソースからのデータの研究、合成、総括の方法によって、市場の詳細なイメージを提示します。また、業界の主要なインフルエンサーを特定することにより、市場の様々な側面を提示します。提示されるデータは、包括的で信頼性が高く、一次および二次にわたる広範な調査の結果です。Technavioの市場調査レポートは、正確な市場成長を予測するために、完全な競争環境と、定性的および定量的調査を用いた詳細なベンダー選定方法および分析を提供します。 目次• 1 Executive Summaryo 1.1 Market overview o Exhibit 01: Executive Summary - Chart on Market Overview o Exhibit 02: Executive Summary - Data Table on Market Overview o Exhibit 03: Executive Summary - Chart on Global Market Characteristics o Exhibit 04: Executive Summary - Chart on Market By Geographical Landscape o Exhibit 05: Executive Summary - Chart on Market Segmentation by Component o Exhibit 06: Executive Summary - Chart on Incremental Growth o Exhibit 07: Executive Summary - Data Table on Incremental Growth o Exhibit 08: Executive Summary - Chart on Vendor Market Positioning • 2 Market Landscape o 2.1 Market ecosystem o Exhibit 09: Parent market o Exhibit 10: Market Characteristics • 3 Market Sizing o 3.1 Market definition o Exhibit 11: Offerings of vendors included in the market definition o 3.2 Market segment analysis o Exhibit 12: Market segments o 3.3 Market size 2021 o 3.4 Market outlook: Forecast for 2021-2026 o Exhibit 13: Chart on Global - Market size and forecast 2021-2026 ($ million) o Exhibit 14: Data Table on Global - Market size and forecast 2021-2026 ($ million) o Exhibit 15: Chart on Global Market: Year-over-year growth 2021-2026 (%) o Exhibit 16: Data Table on Global Market: Year-over-year growth 2021-2026 (%) • 4 Five Forces Analysis o 4.1 Five forces summary o Exhibit 17: Five forces analysis - Comparison between 2021 and 2026 o 4.2 Bargaining power of buyers o Exhibit 18: Chart on Bargaining power of buyers - Impact of key factors 2021 and 2026 o 4.3 Bargaining power of suppliers o Exhibit 19: Bargaining power of suppliers - Impact of key factors in 2021 and 2026 o 4.4 Threat of new entrants o Exhibit 20: Threat of new entrants - Impact of key factors in 2021 and 2026 o 4.5 Threat of substitutes o Exhibit 21: Threat of substitutes - Impact of key factors in 2021 and 2026 o 4.6 Threat of rivalry o Exhibit 22: Threat of rivalry - Impact of key factors in 2021 and 2026 o 4.7 Market condition o Exhibit 23: Chart on Market condition - Five forces 2021 and 2026 • 5 Market Segmentation by Component o 5.1 Market segments o Exhibit 24: Chart on Component - Market share 2021-2026 (%) o Exhibit 25: Data Table on Component - Market share 2021-2026 (%) o 5.2 Comparison by Component o Exhibit 26: Chart on Comparison by Component o Exhibit 27: Data Table on Comparison by Component o 5.3 Solutions - Market size and forecast 2021-2026 o Exhibit 28: Chart on Solutions - Market size and forecast 2021-2026 ($ million) o Exhibit 29: Data Table on Solutions - Market size and forecast 2021-2026 ($ million) o Exhibit 30: Chart on Solutions - Year-over-year growth 2021-2026 (%) o Exhibit 31: Data Table on Solutions - Year-over-year growth 2021-2026 (%) o 5.4 Services - Market size and forecast 2021-2026 o Exhibit 32: Chart on Services - Market size and forecast 2021-2026 ($ million) o Exhibit 33: Data Table on Services - Market size and forecast 2021-2026 ($ million) o Exhibit 34: Chart on Services - Year-over-year growth 2021-2026 (%) o Exhibit 35: Data Table on Services - Year-over-year growth 2021-2026 (%) o 5.5 Market opportunity by Component o Exhibit 36: Market opportunity by Component ($ million) • 6 Customer Landscape o 6.1 Customer landscape overview o Exhibit 37: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria • 7 Geographic Landscape o 7.1 Geographic segmentation o Exhibit 38: Chart on Market share By Geographical Landscape 2021-2026 (%) o Exhibit 39: Data Table on Market share By Geographical Landscape 2021-2026 (%) o 7.2 Geographic comparison o Exhibit 40: Chart on Geographic comparison o Exhibit 41: Data Table on Geographic comparison o 7.3 North America - Market size and forecast 2021-2026 o Exhibit 42: Chart on North America - Market size and forecast 2021-2026 ($ million) o Exhibit 43: Data Table on North America - Market size and forecast 2021-2026 ($ million) o Exhibit 44: Chart on North America - Year-over-year growth 2021-2026 (%) o Exhibit 45: Data Table on North America - Year-over-year growth 2021-2026 (%) o 7.4 Europe - Market size and forecast 2021-2026 o Exhibit 46: Chart on Europe - Market size and forecast 2021-2026 ($ million) o Exhibit 47: Data Table on Europe - Market size and forecast 2021-2026 ($ million) o Exhibit 48: Chart on Europe - Year-over-year growth 2021-2026 (%) o Exhibit 49: Data Table on Europe - Year-over-year growth 2021-2026 (%) o 7.5 APAC - Market size and forecast 2021-2026 o Exhibit 50: Chart on APAC - Market size and forecast 2021-2026 ($ million) o Exhibit 51: Data Table on APAC - Market size and forecast 2021-2026 ($ million) o Exhibit 52: Chart on APAC - Year-over-year growth 2021-2026 (%) o Exhibit 53: Data Table on APAC - Year-over-year growth 2021-2026 (%) o 7.6 South America - Market size and forecast 2021-2026 o Exhibit 54: Chart on South America - Market size and forecast 2021-2026 ($ million) o Exhibit 55: Data Table on South America - Market size and forecast 2021-2026 ($ million) o Exhibit 56: Chart on South America - Year-over-year growth 2021-2026 (%) o Exhibit 57: Data Table on South America - Year-over-year growth 2021-2026 (%) o 7.7 Middle East and Africa - Market size and forecast 2021-2026 o Exhibit 58: Chart on Middle East and Africa - Market size and forecast 2021-2026 ($ million) o Exhibit 59: Data Table on Middle East and Africa - Market size and forecast 2021-2026 ($ million) o Exhibit 60: Chart on Middle East and Africa - Year-over-year growth 2021-2026 (%) o Exhibit 61: Data Table on Middle East and Africa - Year-over-year growth 2021-2026 (%) o 7.8 US - Market size and forecast 2021-2026 o Exhibit 62: Chart on US - Market size and forecast 2021-2026 ($ million) o Exhibit 63: Data Table on US - Market size and forecast 2021-2026 ($ million) o Exhibit 64: Chart on US - Year-over-year growth 2021-2026 (%) o Exhibit 65: Data Table on US - Year-over-year growth 2021-2026 (%) o 7.9 UK - Market size and forecast 2021-2026 o Exhibit 66: Chart on UK - Market size and forecast 2021-2026 ($ million) o Exhibit 67: Data Table on UK - Market size and forecast 2021-2026 ($ million) o Exhibit 68: Chart on UK - Year-over-year growth 2021-2026 (%) o Exhibit 69: Data Table on UK - Year-over-year growth 2021-2026 (%) o 7.10 Japan - Market size and forecast 2021-2026 o Exhibit 70: Chart on Japan - Market size and forecast 2021-2026 ($ million) o Exhibit 71: Data Table on Japan - Market size and forecast 2021-2026 ($ million) o Exhibit 72: Chart on Japan - Year-over-year growth 2021-2026 (%) o Exhibit 73: Data Table on Japan - Year-over-year growth 2021-2026 (%) o 7.11 Germany - Market size and forecast 2021-2026 o Exhibit 74: Chart on Germany - Market size and forecast 2021-2026 ($ million) o Exhibit 75: Data Table on Germany - Market size and forecast 2021-2026 ($ million) o Exhibit 76: Chart on Germany - Year-over-year growth 2021-2026 (%) o Exhibit 77: Data Table on Germany - Year-over-year growth 2021-2026 (%) o 7.12 China - Market size and forecast 2021-2026 o Exhibit 78: Chart on China - Market size and forecast 2021-2026 ($ million) o Exhibit 79: Data Table on China - Market size and forecast 2021-2026 ($ million) o Exhibit 80: Chart on China - Year-over-year growth 2021-2026 (%) o Exhibit 81: Data Table on China - Year-over-year growth 2021-2026 (%) o 7.13 Market opportunity By Geographical Landscape o Exhibit 82: Market opportunity By Geographical Landscape ($ million) • 8 Drivers, Challenges, and Trends o 8.1 Market drivers o 8.2 Market challenges o 8.3 Impact of drivers and challenges o Exhibit 83: Impact of drivers and challenges in 2021 and 2026 o 8.4 Market trends • 9 Vendor Landscape o 9.1 Overview o 9.2 Vendor landscape o Exhibit 84: Overview on Criticality of inputs and Factors of differentiation o 9.3 Landscape disruption o Exhibit 85: Overview on factors of disruption o 9.4 Industry risks o Exhibit 86: Impact of key risks on business • 10 Vendor Analysis o 10.1 Vendors covered o Exhibit 87: Vendors covered o 10.2 Market positioning of vendors o Exhibit 88: Matrix on vendor position and classification o 10.3 8x8 Inc. o Exhibit 89: 8x8 Inc. - Overview o Exhibit 90: 8x8 Inc. - Product / Service o Exhibit 91: 8x8 Inc. - Key offerings o 10.4 Bandwidth Inc. o Exhibit 92: Bandwidth Inc. - Overview o Exhibit 93: Bandwidth Inc. - Business segments o Exhibit 94: Bandwidth Inc. - Key offerings o Exhibit 95: Bandwidth Inc. - Segment focus o 10.5 IntelePeer o Exhibit 96: IntelePeer - Overview o Exhibit 97: IntelePeer - Product / Service o Exhibit 98: IntelePeer - Key offerings o 10.6 MessageBird BV o Exhibit 99: MessageBird BV - Overview o Exhibit 100: MessageBird BV - Product / Service o Exhibit 101: MessageBird BV - Key offerings o 10.7 Plivo Inc. o Exhibit 102: Plivo Inc. - Overview o Exhibit 103: Plivo Inc. - Product / Service o Exhibit 104: Plivo Inc. - Key offerings o 10.8 Sinch AB o Exhibit 105: Sinch AB - Overview o Exhibit 106: Sinch AB - Business segments o Exhibit 107: Sinch AB - Key offerings o Exhibit 108: Sinch AB - Segment focus o 10.9 Twilio Inc. o Exhibit 109: Twilio Inc. - Overview o Exhibit 110: Twilio Inc. - Product / Service o Exhibit 111: Twilio Inc. - Key offerings o 10.10 Vonage Holdings Corp. o Exhibit 112: Vonage Holdings Corp. - Overview o Exhibit 113: Vonage Holdings Corp. - Business segments o Exhibit 114: Vonage Holdings Corp. - Key offerings o Exhibit 115: Vonage Holdings Corp. - Segment focus o 10.11 Voximplant Inc. o Exhibit 116: Voximplant Inc. - Overview o Exhibit 117: Voximplant Inc. - Product / Service o Exhibit 118: Voximplant Inc. - Key offerings o 10.12 Voxvalley Technologies Pvt. Ltd. o Exhibit 119: Voxvalley Technologies Pvt. Ltd. - Overview o Exhibit 120: Voxvalley Technologies Pvt. Ltd. - Product / Service o Exhibit 121: Voxvalley Technologies Pvt. Ltd. - Key offerings • 11 Appendix o 11.1 Scope of the report o 11.2 Inclusions and exclusions checklist o Exhibit 122: Inclusions checklist o 11.3 Currency conversion rates for US$ o Exhibit 123: Currency conversion rates for US$ o 11.4 Research methodology o Exhibit 124: Research methodology o Exhibit 125: Validation techniques employed for market sizing o Exhibit 126: Information sources o 11.5 List of abbreviations o Exhibit 127: List of abbreviations Exhibits: Exhibits1: Executive Summary - Chart on Market Overview Exhibits2: Executive Summary - Data Table on Market Overview Exhibits3: Executive Summary - Chart on Global Market Characteristics Exhibits4: Executive Summary - Chart on Market By Geographical Landscape Exhibits5: Executive Summary - Chart on Market Segmentation by Component Exhibits6: Executive Summary - Chart on Incremental Growth Exhibits7: Executive Summary - Data Table on Incremental Growth Exhibits8: Executive Summary - Chart on Vendor Market Positioning Exhibits9: Parent market Exhibits10: Market Characteristics Exhibits11: Offerings of vendors included in the market definition Exhibits12: Market segments Exhibits13: Chart on Global - Market size and forecast 2021-2026 ($ million) Exhibits14: Data Table on Global - Market size and forecast 2021-2026 ($ million) Exhibits15: Chart on Global Market: Year-over-year growth 2021-2026 (%) Exhibits16: Data Table on Global Market: Year-over-year growth 2021-2026 (%) Exhibits17: Five forces analysis - Comparison between 2021 and 2026 Exhibits18: Chart on Bargaining power of buyers - Impact of key factors 2021 and 2026 Exhibits19: Bargaining power of suppliers - Impact of key factors in 2021 and 2026 Exhibits20: Threat of new entrants - Impact of key factors in 2021 and 2026 Exhibits21: Threat of substitutes - Impact of key factors in 2021 and 2026 Exhibits22: Threat of rivalry - Impact of key factors in 2021 and 2026 Exhibits23: Chart on Market condition - Five forces 2021 and 2026 Exhibits24: Chart on Component - Market share 2021-2026 (%) Exhibits25: Data Table on Component - Market share 2021-2026 (%) Exhibits26: Chart on Comparison by Component Exhibits27: Data Table on Comparison by Component Exhibits28: Chart on Solutions - Market size and forecast 2021-2026 ($ million) Exhibits29: Data Table on Solutions - Market size and forecast 2021-2026 ($ million) Exhibits30: Chart on Solutions - Year-over-year growth 2021-2026 (%) Exhibits31: Data Table on Solutions - Year-over-year growth 2021-2026 (%) Exhibits32: Chart on Services - Market size and forecast 2021-2026 ($ million) Exhibits33: Data Table on Services - Market size and forecast 2021-2026 ($ million) Exhibits34: Chart on Services - Year-over-year growth 2021-2026 (%) Exhibits35: Data Table on Services - Year-over-year growth 2021-2026 (%) Exhibits36: Market opportunity by Component ($ million) Exhibits37: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria Exhibits38: Chart on Market share By Geographical Landscape 2021-2026 (%) Exhibits39: Data Table on Market share By Geographical Landscape 2021-2026 (%) Exhibits40: Chart on Geographic comparison Exhibits41: Data Table on Geographic comparison Exhibits42: Chart on North America - Market size and forecast 2021-2026 ($ million) Exhibits43: Data Table on North America - Market size and forecast 2021-2026 ($ million) Exhibits44: Chart on North America - Year-over-year growth 2021-2026 (%) Exhibits45: Data Table on North America - Year-over-year growth 2021-2026 (%) Exhibits46: Chart on Europe - Market size and forecast 2021-2026 ($ million) Exhibits47: Data Table on Europe - Market size and forecast 2021-2026 ($ million) Exhibits48: Chart on Europe - Year-over-year growth 2021-2026 (%) Exhibits49: Data Table on Europe - Year-over-year growth 2021-2026 (%) Exhibits50: Chart on APAC - Market size and forecast 2021-2026 ($ million) Exhibits51: Data Table on APAC - Market size and forecast 2021-2026 ($ million) Exhibits52: Chart on APAC - Year-over-year growth 2021-2026 (%) Exhibits53: Data Table on APAC - Year-over-year growth 2021-2026 (%) Exhibits54: Chart on South America - Market size and forecast 2021-2026 ($ million) Exhibits55: Data Table on South America - Market size and forecast 2021-2026 ($ million) Exhibits56: Chart on South America - Year-over-year growth 2021-2026 (%) Exhibits57: Data Table on South America - Year-over-year growth 2021-2026 (%) Exhibits58: Chart on Middle East and Africa - Market size and forecast 2021-2026 ($ million) Exhibits59: Data Table on Middle East and Africa - Market size and forecast 2021-2026 ($ million) Exhibits60: Chart on Middle East and Africa - Year-over-year growth 2021-2026 (%) Exhibits61: Data Table on Middle East and Africa - Year-over-year growth 2021-2026 (%) Exhibits62: Chart on US - Market size and forecast 2021-2026 ($ million) Exhibits63: Data Table on US - Market size and forecast 2021-2026 ($ million) Exhibits64: Chart on US - Year-over-year growth 2021-2026 (%) Exhibits65: Data Table on US - Year-over-year growth 2021-2026 (%) Exhibits66: Chart on UK - Market size and forecast 2021-2026 ($ million) Exhibits67: Data Table on UK - Market size and forecast 2021-2026 ($ million) Exhibits68: Chart on UK - Year-over-year growth 2021-2026 (%) Exhibits69: Data Table on UK - Year-over-year growth 2021-2026 (%) Exhibits70: Chart on Japan - Market size and forecast 2021-2026 ($ million) Exhibits71: Data Table on Japan - Market size and forecast 2021-2026 ($ million) Exhibits72: Chart on Japan - Year-over-year growth 2021-2026 (%) Exhibits73: Data Table on Japan - Year-over-year growth 2021-2026 (%) Exhibits74: Chart on Germany - Market size and forecast 2021-2026 ($ million) Exhibits75: Data Table on Germany - Market size and forecast 2021-2026 ($ million) Exhibits76: Chart on Germany - Year-over-year growth 2021-2026 (%) Exhibits77: Data Table on Germany - Year-over-year growth 2021-2026 (%) Exhibits78: Chart on China - Market size and forecast 2021-2026 ($ million) Exhibits79: Data Table on China - Market size and forecast 2021-2026 ($ million) Exhibits80: Chart on China - Year-over-year growth 2021-2026 (%) Exhibits81: Data Table on China - Year-over-year growth 2021-2026 (%) Exhibits82: Market opportunity By Geographical Landscape ($ million) Exhibits83: Impact of drivers and challenges in 2021 and 2026 Exhibits84: Overview on Criticality of inputs and Factors of differentiation Exhibits85: Overview on factors of disruption Exhibits86: Impact of key risks on business Exhibits87: Vendors covered Exhibits88: Matrix on vendor position and classification Exhibits89: 8x8 Inc. - Overview Exhibits90: 8x8 Inc. - Product / Service Exhibits91: 8x8 Inc. - Key offerings Exhibits92: Bandwidth Inc. - Overview Exhibits93: Bandwidth Inc. - Business segments Exhibits94: Bandwidth Inc. - Key offerings Exhibits95: Bandwidth Inc. - Segment focus Exhibits96: IntelePeer - Overview Exhibits97: IntelePeer - Product / Service Exhibits98: IntelePeer - Key offerings Exhibits99: MessageBird BV - Overview Exhibits100: MessageBird BV - Product / Service Exhibits101: MessageBird BV - Key offerings Exhibits102: Plivo Inc. - Overview Exhibits103: Plivo Inc. - Product / Service Exhibits104: Plivo Inc. - Key offerings Exhibits105: Sinch AB - Overview Exhibits106: Sinch AB - Business segments Exhibits107: Sinch AB - Key offerings Exhibits108: Sinch AB - Segment focus Exhibits109: Twilio Inc. - Overview Exhibits110: Twilio Inc. - Product / Service Exhibits111: Twilio Inc. - Key offerings Exhibits112: Vonage Holdings Corp. - Overview Exhibits113: Vonage Holdings Corp. - Business segments Exhibits114: Vonage Holdings Corp. - Key offerings Exhibits115: Vonage Holdings Corp. - Segment focus Exhibits116: Voximplant Inc. - Overview Exhibits117: Voximplant Inc. - Product / Service Exhibits118: Voximplant Inc. - Key offerings Exhibits119: Voxvalley Technologies Pvt. Ltd. - Overview Exhibits120: Voxvalley Technologies Pvt. Ltd. - Product / Service Exhibits121: Voxvalley Technologies Pvt. Ltd. - Key offerings Exhibits122: Inclusions checklist Exhibits123: Currency conversion rates for US$ Exhibits124: Research methodology Exhibits125: Validation techniques employed for market sizing Exhibits126: Information sources Exhibits127: List of abbreviations
SummaryGlobal Communication Platform-as-a-Service (CPaaS) Market 2022-2026 Table of Contents• 1 Executive Summaryo 1.1 Market overview o Exhibit 01: Executive Summary - Chart on Market Overview o Exhibit 02: Executive Summary - Data Table on Market Overview o Exhibit 03: Executive Summary - Chart on Global Market Characteristics o Exhibit 04: Executive Summary - Chart on Market By Geographical Landscape o Exhibit 05: Executive Summary - Chart on Market Segmentation by Component o Exhibit 06: Executive Summary - Chart on Incremental Growth o Exhibit 07: Executive Summary - Data Table on Incremental Growth o Exhibit 08: Executive Summary - Chart on Vendor Market Positioning • 2 Market Landscape o 2.1 Market ecosystem o Exhibit 09: Parent market o Exhibit 10: Market Characteristics • 3 Market Sizing o 3.1 Market definition o Exhibit 11: Offerings of vendors included in the market definition o 3.2 Market segment analysis o Exhibit 12: Market segments o 3.3 Market size 2021 o 3.4 Market outlook: Forecast for 2021-2026 o Exhibit 13: Chart on Global - Market size and forecast 2021-2026 ($ million) o Exhibit 14: Data Table on Global - Market size and forecast 2021-2026 ($ million) o Exhibit 15: Chart on Global Market: Year-over-year growth 2021-2026 (%) o Exhibit 16: Data Table on Global Market: Year-over-year growth 2021-2026 (%) • 4 Five Forces Analysis o 4.1 Five forces summary o Exhibit 17: Five forces analysis - Comparison between 2021 and 2026 o 4.2 Bargaining power of buyers o Exhibit 18: Chart on Bargaining power of buyers - Impact of key factors 2021 and 2026 o 4.3 Bargaining power of suppliers o Exhibit 19: Bargaining power of suppliers - Impact of key factors in 2021 and 2026 o 4.4 Threat of new entrants o Exhibit 20: Threat of new entrants - Impact of key factors in 2021 and 2026 o 4.5 Threat of substitutes o Exhibit 21: Threat of substitutes - Impact of key factors in 2021 and 2026 o 4.6 Threat of rivalry o Exhibit 22: Threat of rivalry - Impact of key factors in 2021 and 2026 o 4.7 Market condition o Exhibit 23: Chart on Market condition - Five forces 2021 and 2026 • 5 Market Segmentation by Component o 5.1 Market segments o Exhibit 24: Chart on Component - Market share 2021-2026 (%) o Exhibit 25: Data Table on Component - Market share 2021-2026 (%) o 5.2 Comparison by Component o Exhibit 26: Chart on Comparison by Component o Exhibit 27: Data Table on Comparison by Component o 5.3 Solutions - Market size and forecast 2021-2026 o Exhibit 28: Chart on Solutions - Market size and forecast 2021-2026 ($ million) o Exhibit 29: Data Table on Solutions - Market size and forecast 2021-2026 ($ million) o Exhibit 30: Chart on Solutions - Year-over-year growth 2021-2026 (%) o Exhibit 31: Data Table on Solutions - Year-over-year growth 2021-2026 (%) o 5.4 Services - Market size and forecast 2021-2026 o Exhibit 32: Chart on Services - Market size and forecast 2021-2026 ($ million) o Exhibit 33: Data Table on Services - Market size and forecast 2021-2026 ($ million) o Exhibit 34: Chart on Services - Year-over-year growth 2021-2026 (%) o Exhibit 35: Data Table on Services - Year-over-year growth 2021-2026 (%) o 5.5 Market opportunity by Component o Exhibit 36: Market opportunity by Component ($ million) • 6 Customer Landscape o 6.1 Customer landscape overview o Exhibit 37: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria • 7 Geographic Landscape o 7.1 Geographic segmentation o Exhibit 38: Chart on Market share By Geographical Landscape 2021-2026 (%) o Exhibit 39: Data Table on Market share By Geographical Landscape 2021-2026 (%) o 7.2 Geographic comparison o Exhibit 40: Chart on Geographic comparison o Exhibit 41: Data Table on Geographic comparison o 7.3 North America - Market size and forecast 2021-2026 o Exhibit 42: Chart on North America - Market size and forecast 2021-2026 ($ million) o Exhibit 43: Data Table on North America - Market size and forecast 2021-2026 ($ million) o Exhibit 44: Chart on North America - Year-over-year growth 2021-2026 (%) o Exhibit 45: Data Table on North America - Year-over-year growth 2021-2026 (%) o 7.4 Europe - Market size and forecast 2021-2026 o Exhibit 46: Chart on Europe - Market size and forecast 2021-2026 ($ million) o Exhibit 47: Data Table on Europe - Market size and forecast 2021-2026 ($ million) o Exhibit 48: Chart on Europe - Year-over-year growth 2021-2026 (%) o Exhibit 49: Data Table on Europe - Year-over-year growth 2021-2026 (%) o 7.5 APAC - Market size and forecast 2021-2026 o Exhibit 50: Chart on APAC - Market size and forecast 2021-2026 ($ million) o Exhibit 51: Data Table on APAC - Market size and forecast 2021-2026 ($ million) o Exhibit 52: Chart on APAC - Year-over-year growth 2021-2026 (%) o Exhibit 53: Data Table on APAC - Year-over-year growth 2021-2026 (%) o 7.6 South America - Market size and forecast 2021-2026 o Exhibit 54: Chart on South America - Market size and forecast 2021-2026 ($ million) o Exhibit 55: Data Table on South America - Market size and forecast 2021-2026 ($ million) o Exhibit 56: Chart on South America - Year-over-year growth 2021-2026 (%) o Exhibit 57: Data Table on South America - Year-over-year growth 2021-2026 (%) o 7.7 Middle East and Africa - Market size and forecast 2021-2026 o Exhibit 58: Chart on Middle East and Africa - Market size and forecast 2021-2026 ($ million) o Exhibit 59: Data Table on Middle East and Africa - Market size and forecast 2021-2026 ($ million) o Exhibit 60: Chart on Middle East and Africa - Year-over-year growth 2021-2026 (%) o Exhibit 61: Data Table on Middle East and Africa - Year-over-year growth 2021-2026 (%) o 7.8 US - Market size and forecast 2021-2026 o Exhibit 62: Chart on US - Market size and forecast 2021-2026 ($ million) o Exhibit 63: Data Table on US - Market size and forecast 2021-2026 ($ million) o Exhibit 64: Chart on US - Year-over-year growth 2021-2026 (%) o Exhibit 65: Data Table on US - Year-over-year growth 2021-2026 (%) o 7.9 UK - Market size and forecast 2021-2026 o Exhibit 66: Chart on UK - Market size and forecast 2021-2026 ($ million) o Exhibit 67: Data Table on UK - Market size and forecast 2021-2026 ($ million) o Exhibit 68: Chart on UK - Year-over-year growth 2021-2026 (%) o Exhibit 69: Data Table on UK - Year-over-year growth 2021-2026 (%) o 7.10 Japan - Market size and forecast 2021-2026 o Exhibit 70: Chart on Japan - Market size and forecast 2021-2026 ($ million) o Exhibit 71: Data Table on Japan - Market size and forecast 2021-2026 ($ million) o Exhibit 72: Chart on Japan - Year-over-year growth 2021-2026 (%) o Exhibit 73: Data Table on Japan - Year-over-year growth 2021-2026 (%) o 7.11 Germany - Market size and forecast 2021-2026 o Exhibit 74: Chart on Germany - Market size and forecast 2021-2026 ($ million) o Exhibit 75: Data Table on Germany - Market size and forecast 2021-2026 ($ million) o Exhibit 76: Chart on Germany - Year-over-year growth 2021-2026 (%) o Exhibit 77: Data Table on Germany - Year-over-year growth 2021-2026 (%) o 7.12 China - Market size and forecast 2021-2026 o Exhibit 78: Chart on China - Market size and forecast 2021-2026 ($ million) o Exhibit 79: Data Table on China - Market size and forecast 2021-2026 ($ million) o Exhibit 80: Chart on China - Year-over-year growth 2021-2026 (%) o Exhibit 81: Data Table on China - Year-over-year growth 2021-2026 (%) o 7.13 Market opportunity By Geographical Landscape o Exhibit 82: Market opportunity By Geographical Landscape ($ million) • 8 Drivers, Challenges, and Trends o 8.1 Market drivers o 8.2 Market challenges o 8.3 Impact of drivers and challenges o Exhibit 83: Impact of drivers and challenges in 2021 and 2026 o 8.4 Market trends • 9 Vendor Landscape o 9.1 Overview o 9.2 Vendor landscape o Exhibit 84: Overview on Criticality of inputs and Factors of differentiation o 9.3 Landscape disruption o Exhibit 85: Overview on factors of disruption o 9.4 Industry risks o Exhibit 86: Impact of key risks on business • 10 Vendor Analysis o 10.1 Vendors covered o Exhibit 87: Vendors covered o 10.2 Market positioning of vendors o Exhibit 88: Matrix on vendor position and classification o 10.3 8x8 Inc. o Exhibit 89: 8x8 Inc. - Overview o Exhibit 90: 8x8 Inc. - Product / Service o Exhibit 91: 8x8 Inc. - Key offerings o 10.4 Bandwidth Inc. o Exhibit 92: Bandwidth Inc. - Overview o Exhibit 93: Bandwidth Inc. - Business segments o Exhibit 94: Bandwidth Inc. - Key offerings o Exhibit 95: Bandwidth Inc. - Segment focus o 10.5 IntelePeer o Exhibit 96: IntelePeer - Overview o Exhibit 97: IntelePeer - Product / Service o Exhibit 98: IntelePeer - Key offerings o 10.6 MessageBird BV o Exhibit 99: MessageBird BV - Overview o Exhibit 100: MessageBird BV - Product / Service o Exhibit 101: MessageBird BV - Key offerings o 10.7 Plivo Inc. o Exhibit 102: Plivo Inc. - Overview o Exhibit 103: Plivo Inc. - Product / Service o Exhibit 104: Plivo Inc. - Key offerings o 10.8 Sinch AB o Exhibit 105: Sinch AB - Overview o Exhibit 106: Sinch AB - Business segments o Exhibit 107: Sinch AB - Key offerings o Exhibit 108: Sinch AB - Segment focus o 10.9 Twilio Inc. o Exhibit 109: Twilio Inc. - Overview o Exhibit 110: Twilio Inc. - Product / Service o Exhibit 111: Twilio Inc. - Key offerings o 10.10 Vonage Holdings Corp. o Exhibit 112: Vonage Holdings Corp. - Overview o Exhibit 113: Vonage Holdings Corp. - Business segments o Exhibit 114: Vonage Holdings Corp. - Key offerings o Exhibit 115: Vonage Holdings Corp. - Segment focus o 10.11 Voximplant Inc. o Exhibit 116: Voximplant Inc. - Overview o Exhibit 117: Voximplant Inc. - Product / Service o Exhibit 118: Voximplant Inc. - Key offerings o 10.12 Voxvalley Technologies Pvt. Ltd. o Exhibit 119: Voxvalley Technologies Pvt. Ltd. - Overview o Exhibit 120: Voxvalley Technologies Pvt. Ltd. - Product / Service o Exhibit 121: Voxvalley Technologies Pvt. Ltd. - Key offerings • 11 Appendix o 11.1 Scope of the report o 11.2 Inclusions and exclusions checklist o Exhibit 122: Inclusions checklist o 11.3 Currency conversion rates for US$ o Exhibit 123: Currency conversion rates for US$ o 11.4 Research methodology o Exhibit 124: Research methodology o Exhibit 125: Validation techniques employed for market sizing o Exhibit 126: Information sources o 11.5 List of abbreviations o Exhibit 127: List of abbreviations Exhibits: Exhibits1: Executive Summary - Chart on Market Overview Exhibits2: Executive Summary - Data Table on Market Overview Exhibits3: Executive Summary - Chart on Global Market Characteristics Exhibits4: Executive Summary - Chart on Market By Geographical Landscape Exhibits5: Executive Summary - Chart on Market Segmentation by Component Exhibits6: Executive Summary - Chart on Incremental Growth Exhibits7: Executive Summary - Data Table on Incremental Growth Exhibits8: Executive Summary - Chart on Vendor Market Positioning Exhibits9: Parent market Exhibits10: Market Characteristics Exhibits11: Offerings of vendors included in the market definition Exhibits12: Market segments Exhibits13: Chart on Global - Market size and forecast 2021-2026 ($ million) Exhibits14: Data Table on Global - Market size and forecast 2021-2026 ($ million) Exhibits15: Chart on Global Market: Year-over-year growth 2021-2026 (%) Exhibits16: Data Table on Global Market: Year-over-year growth 2021-2026 (%) Exhibits17: Five forces analysis - Comparison between 2021 and 2026 Exhibits18: Chart on Bargaining power of buyers - Impact of key factors 2021 and 2026 Exhibits19: Bargaining power of suppliers - Impact of key factors in 2021 and 2026 Exhibits20: Threat of new entrants - Impact of key factors in 2021 and 2026 Exhibits21: Threat of substitutes - Impact of key factors in 2021 and 2026 Exhibits22: Threat of rivalry - Impact of key factors in 2021 and 2026 Exhibits23: Chart on Market condition - Five forces 2021 and 2026 Exhibits24: Chart on Component - Market share 2021-2026 (%) Exhibits25: Data Table on Component - Market share 2021-2026 (%) Exhibits26: Chart on Comparison by Component Exhibits27: Data Table on Comparison by Component Exhibits28: Chart on Solutions - Market size and forecast 2021-2026 ($ million) Exhibits29: Data Table on Solutions - Market size and forecast 2021-2026 ($ million) Exhibits30: Chart on Solutions - Year-over-year growth 2021-2026 (%) Exhibits31: Data Table on Solutions - Year-over-year growth 2021-2026 (%) Exhibits32: Chart on Services - Market size and forecast 2021-2026 ($ million) Exhibits33: Data Table on Services - Market size and forecast 2021-2026 ($ million) Exhibits34: Chart on Services - Year-over-year growth 2021-2026 (%) Exhibits35: Data Table on Services - Year-over-year growth 2021-2026 (%) Exhibits36: Market opportunity by Component ($ million) Exhibits37: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria Exhibits38: Chart on Market share By Geographical Landscape 2021-2026 (%) Exhibits39: Data Table on Market share By Geographical Landscape 2021-2026 (%) Exhibits40: Chart on Geographic comparison Exhibits41: Data Table on Geographic comparison Exhibits42: Chart on North America - Market size and forecast 2021-2026 ($ million) Exhibits43: Data Table on North America - Market size and forecast 2021-2026 ($ million) Exhibits44: Chart on North America - Year-over-year growth 2021-2026 (%) Exhibits45: Data Table on North America - Year-over-year growth 2021-2026 (%) Exhibits46: Chart on Europe - Market size and forecast 2021-2026 ($ million) Exhibits47: Data Table on Europe - Market size and forecast 2021-2026 ($ million) Exhibits48: Chart on Europe - Year-over-year growth 2021-2026 (%) Exhibits49: Data Table on Europe - Year-over-year growth 2021-2026 (%) Exhibits50: Chart on APAC - Market size and forecast 2021-2026 ($ million) Exhibits51: Data Table on APAC - Market size and forecast 2021-2026 ($ million) Exhibits52: Chart on APAC - Year-over-year growth 2021-2026 (%) Exhibits53: Data Table on APAC - Year-over-year growth 2021-2026 (%) Exhibits54: Chart on South America - Market size and forecast 2021-2026 ($ million) Exhibits55: Data Table on South America - Market size and forecast 2021-2026 ($ million) Exhibits56: Chart on South America - Year-over-year growth 2021-2026 (%) Exhibits57: Data Table on South America - Year-over-year growth 2021-2026 (%) Exhibits58: Chart on Middle East and Africa - Market size and forecast 2021-2026 ($ million) Exhibits59: Data Table on Middle East and Africa - Market size and forecast 2021-2026 ($ million) Exhibits60: Chart on Middle East and Africa - Year-over-year growth 2021-2026 (%) Exhibits61: Data Table on Middle East and Africa - Year-over-year growth 2021-2026 (%) Exhibits62: Chart on US - Market size and forecast 2021-2026 ($ million) Exhibits63: Data Table on US - Market size and forecast 2021-2026 ($ million) Exhibits64: Chart on US - Year-over-year growth 2021-2026 (%) Exhibits65: Data Table on US - Year-over-year growth 2021-2026 (%) Exhibits66: Chart on UK - Market size and forecast 2021-2026 ($ million) Exhibits67: Data Table on UK - Market size and forecast 2021-2026 ($ million) Exhibits68: Chart on UK - Year-over-year growth 2021-2026 (%) Exhibits69: Data Table on UK - Year-over-year growth 2021-2026 (%) Exhibits70: Chart on Japan - Market size and forecast 2021-2026 ($ million) Exhibits71: Data Table on Japan - Market size and forecast 2021-2026 ($ million) Exhibits72: Chart on Japan - Year-over-year growth 2021-2026 (%) Exhibits73: Data Table on Japan - Year-over-year growth 2021-2026 (%) Exhibits74: Chart on Germany - Market size and forecast 2021-2026 ($ million) Exhibits75: Data Table on Germany - Market size and forecast 2021-2026 ($ million) Exhibits76: Chart on Germany - Year-over-year growth 2021-2026 (%) Exhibits77: Data Table on Germany - Year-over-year growth 2021-2026 (%) Exhibits78: Chart on China - Market size and forecast 2021-2026 ($ million) Exhibits79: Data Table on China - Market size and forecast 2021-2026 ($ million) Exhibits80: Chart on China - Year-over-year growth 2021-2026 (%) Exhibits81: Data Table on China - Year-over-year growth 2021-2026 (%) Exhibits82: Market opportunity By Geographical Landscape ($ million) Exhibits83: Impact of drivers and challenges in 2021 and 2026 Exhibits84: Overview on Criticality of inputs and Factors of differentiation Exhibits85: Overview on factors of disruption Exhibits86: Impact of key risks on business Exhibits87: Vendors covered Exhibits88: Matrix on vendor position and classification Exhibits89: 8x8 Inc. - Overview Exhibits90: 8x8 Inc. - Product / Service Exhibits91: 8x8 Inc. - Key offerings Exhibits92: Bandwidth Inc. - Overview Exhibits93: Bandwidth Inc. - Business segments Exhibits94: Bandwidth Inc. - Key offerings Exhibits95: Bandwidth Inc. - Segment focus Exhibits96: IntelePeer - Overview Exhibits97: IntelePeer - Product / Service Exhibits98: IntelePeer - Key offerings Exhibits99: MessageBird BV - Overview Exhibits100: MessageBird BV - Product / Service Exhibits101: MessageBird BV - Key offerings Exhibits102: Plivo Inc. - Overview Exhibits103: Plivo Inc. - Product / Service Exhibits104: Plivo Inc. - Key offerings Exhibits105: Sinch AB - Overview Exhibits106: Sinch AB - Business segments Exhibits107: Sinch AB - Key offerings Exhibits108: Sinch AB - Segment focus Exhibits109: Twilio Inc. - Overview Exhibits110: Twilio Inc. - Product / Service Exhibits111: Twilio Inc. - Key offerings Exhibits112: Vonage Holdings Corp. - Overview Exhibits113: Vonage Holdings Corp. - Business segments Exhibits114: Vonage Holdings Corp. - Key offerings Exhibits115: Vonage Holdings Corp. - Segment focus Exhibits116: Voximplant Inc. - Overview Exhibits117: Voximplant Inc. - Product / Service Exhibits118: Voximplant Inc. - Key offerings Exhibits119: Voxvalley Technologies Pvt. Ltd. - Overview Exhibits120: Voxvalley Technologies Pvt. Ltd. - Product / Service Exhibits121: Voxvalley Technologies Pvt. Ltd. - Key offerings Exhibits122: Inclusions checklist Exhibits123: Currency conversion rates for US$ Exhibits124: Research methodology Exhibits125: Validation techniques employed for market sizing Exhibits126: Information sources Exhibits127: List of abbreviations
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