Summary

年間サービス概要

イースタンマネージメントグループ社の年間契約サービス「Monitor Communications Solutions」は、世界の大企業および中小企業向け通信ソリューション市場に特化した調査結果を提供しています。

詳細につきましては、データリソースまでお気軽にお問合せください。

Monitor Communications Solutions

Monitor - Communications Solutions is a subscription program that includes Advisory Research Reports, presentations, inquiry, and other features.  The service is focused on the global market for Communications
Solutions in the enterprise and small medium business (SMB).

Communications Solutions

Communications Solutions are a global $100 billion dollar industry of products, software and services purchased annually by IT managers.  It includes 9 billion devices, both connected and mobile.  It is one of the largest and fastest growing budget items for the IT professional.  And Communications Solutions is growing in size by 20% each year, due to the opportunities for productivity and operating expense improvement.  

Technologies

Communications Solutions are products, software and services that provide unified communications (UC) and collaboration solutions, video collaboration, contact center, data solutions and related services, voice (IP telephony), TDM, open source communications, devices, desktop, mobile and in-room communications, and SIP communications.

It includes anytime, anyplace, anywhere communications that may be premise based, private/public cloud, hosted, hybrid, and managed service. 

The Service

Monitor - Communications Solutions is a research subscription program for IT managers, communications and software companies, and service providers.

The program includes

• Advisory Research Reports – These are comprehensive research reports delivered regularly.  Charts from the reports are available for subscribers to use in their own presentations.
• Inquiry –Get immediate access to Eastern Management analysts to ask questions, discuss issues and receive actionable advice on industry trends and opportunities.
• Presentations – Our briefings are one-on-one or as a group to discuss relevant issues.  
• Database Access – Subscribers get access to information in our Monitor database.  We have maintained Monitor for several decades, and you can use it to track price changes, assess target markets or perform data sorts.
• E-mail notifications of reports and commentary

We provide special reports to help our clients make better decisions.  

Some examples are:

• Target Market Scoring - Based on market sizes, capital expenditures and forecasts
• Customer Satisfaction Reporting
• Dealer Satisfaction Reporting
• Vendor Scoring
• Quadrant Analysis of Vendors and Markets

Research – What’s Unique  
 
Advisory Research Reports are supported by thousands of interviews and surveys with IT managers and communications solutions vendors.  This amount of data permits our analysts to examine and report on markets in
significant detail.

Thousands of surveys mean our analysts develop the most reliable forecasts.  This number of surveys facilitates examination and reporting on niche markets, and customer groups in geographic regions.  We also encourage our subscribers to have us provide custom data sorts of our research data, for their proprietary use.    

Monitor - Communications Solutions provides subscribers with target market understanding not available anywhere else.

Target Markets – What’s Unique  

We report on the needs, purchases and forecast of both broad and narrow target markets.  We can do this because thousands of interviews and surveys are conducted for research reports.  It could be by size of business, for example under 50 employees.  Or it could be by vertical market, such as healthcare.  Or it could be a geography such as India.

We include this information in our Advisory Research Reports.  Or perhaps you have a specific interest in a target custom sort on our research database that may be raised using your inquiry service privileges.

Inquiry– What’s Unique  

We want our clients to use the inquiry service extensively.  We respond immediately.  We may spend hours when required getting answers to your questions.  Special sorts on our extensive Monitor database can be done on request.  Eastern Management has the most liberal inquiry service policy because that’s the way we’ve been doing things for more than 30 years.

Uses for Monitor - Communications Solutions
 
Clients apply the information contained in Eastern Management reports for market insights, strategic and tactical planning, purchasing, market and customer intelligence, product and market management and other applications.

Monitor - Communications Solutions will assist you in identifying drivers behind business and technology models; identify and analyze target markets; understand customer needs and behavior; build market intelligence; and plan strategy and tactics.  

What might you need to watch?  Here are a few examples that we cover:

• New business models such as managed services, hosted, cloud, hybrid
• Changing portfolios and go to market strategies of manufacturers, resellers, systems integrators and service providers  
• New global market entrants
• SIP drivers and target markets
• Better, faster, cheaper technologies
• Customer satisfaction with vendors
• Dealer satisfaction
• Vertical market statistics
• Customers of different sizes  
• Vendors and competitors
• Open source
• Prices for products, licenses, services

Why Eastern Management

Communications Solutions, with substantial IT spend, acceleration and new offshoots, requires continuous attention, with intelligence delivered in meaningful ways to support decision making.  

The Eastern Management Group has been publishing Advisory Research Reports on the Communications Solutions market for more than three Decades.  We’ve performed thousands of custom research assignments for our clients during this same period.   There is no research firm in the world as qualified in Communications Solutions as The Eastern Management Group.