Summary

Overview
Global Commercial Aviation Crew Management Software Market reached US$ 0.9 billion in 2022 and is expected to reach US$ 3.4 billion by 2030, growing with a CAGR of 8.6% during the forecast period 2023-2030.
The growth of air travel worldwide leads to a higher demand for crew management solutions to efficiently manage flight schedules, crew assignments and other operational aspects. Airlines operate complex flight schedules, including different aircraft types, routes, layovers and crew rotations. Crew management software helps optimize these schedules while considering crew availability, legal rest requirements and other regulations.
Aviation industry regulations, such as those from the Federal Aviation Administration and the International Civil Aviation Organization, require airlines to manage crew schedules and rest periods within specific guidelines. Crew management software ensures compliance with these regulations. Effective crew management software considers crew preferences, seniority and work-life balance. Ensuring that crew members have predictable schedules and adequate rest contributes to their job satisfaction.
North America is the dominant region in the global commercial aviation crew management software market covering more than 1/3rd of the market. The region has a robust aviation industry with a high demand for air travel, this demand necessitates efficient crew management to ensure that flights are operated smoothly, crew schedules are optimized and passenger experience is enhanced.
Dynamics
Increased Demand for Aircraft with Safety Regulations
The aviation industry is regulated heavily to ensure the proper safety of passengers, crews and aircraft. Crew management software plays a major role in compiling airlines with various safety regulations, like duty-time limitations, rest requirements and crew qualifications. Automated crew scheduling and management systems help ensure that crew members are assigned appropriate shifts and rest periods to prevent fatigue-related safety risks.
For instance, on 01 April 2022, according to a safety report by the International Air Transport Association the IATA Global Safety Risk Management Framework, available on the IATA website, provides insights into aviation hazards and safety risks. Evolving from lessons learned during the COVID-19 pandemic, the framework offers intelligence to mitigate safety risks through generic Safety Risk Assessments, IATA Guidance Material and documents created by aviation safety practitioners.
Rising Collaborative Partnerships Between Companies
The commercial aviation industry witnessed a notable rise in collaborative partnerships between companies in the field of crew management software and these partnerships are playing a significant role in driving growth in the sector, these partnerships are the increasing complexity of crew management processes and the growing demand for more efficient and automated solutions.
For instance, on 11 April 2023, eTT Aviation and Motulus.aero announced a collaborative partnership aimed at integrating eTTs' Flight and Crew Management System with Motulus' suite of planning optimization solutions known as Motuplan, this collaboration is expected to bring together the strengths of both companies to enhance their product offerings and provide added value to their customers. As this collaboration between eTT Aviation and Motulus.aero aims to bring about an integration of software solutions.
Technology Advancement
Modern crew management software leverages advanced algorithms and artificial intelligence to automate crew scheduling, pairing and assignment, these technologies optimize crew utilization, reduce operational costs and minimize disruptions due to scheduling conflicts. Integration with real-time data sources, such as flight schedules, crew availability and regulatory requirements, allows for accurate and up-to-date crew management and this helps airlines make informed decisions and respond promptly to changes and disruptions.
For instance, on 10 April 2021, Singapore Airlines, one of the leading airlines in the Asia-Pacific, announced that Sabre Corporation to implement Sabre's crew management solution. By adopting Sabre's crew management solution, Singapore Airlines aims to enhance its crew planning and operations, ensuring that crew members are assigned to the right flights at the right times while also considering factors such as crew qualifications, legal requirements and rest periods, this integration is expected to lead to smoother operations, fewer flight disruptions and an improved crew experience.
Complex and Time-Consuming Process
Implementing a crew management software solution can be complex and time-consuming. Integrating the software with existing systems, migrating data and training staff to use the new system can pose challenges. The upfront costs of acquiring and implementing crew management software, including licenses, customization and training, can be substantial. Smaller airlines with limited budgets may find it challenging to invest in such solutions.
Each airline's crew management requirements may be unique and customizing the software to fit specific needs can be complicated, this customization process can lead to delays and increased costs. Accurate and real-time data integration is crucial for effective crew management. Any discrepancies or delays in data from other systems, such as flight operations or maintenance, can lead to errors and disruptions.
Segment Analysis
The global commercial aviation crew management software market is segmented based type, application and region.
Growing Adoption of Cloud Management Software
Software is expected to hold the majority of the global market holding around 1/3rd of the market revenue in 2022. Crew management software streamlines crew scheduling, rostering and assignments. Automated algorithms and optimization techniques ensure efficient utilization of crew members, reducing overstaffing and minimizing crew fatigue.
Cloud-based crew management solutions enable real-time communication between crew members, pilots, ground staff and management, this ensures that all stakeholders are informed of any changes or updates promptly. For instance, on 30 January 2023, Air India's adoption of Ideagen's enterprise cloud software application Coruson marks a significant step in enhancing safety management and streamlining the reporting process for in-flight incidents.
Geographical Penetration
Increasing Number of Regional Airlines and Cloud-based Platform in Asia-Pacific
During the forecast period, Asia-Pacific is the fastest growing region in the global commercial aviation crew management software market covering about 1/4th share of the market. The increasing number of regional airlines, routes and flights requires efficient crew management solutions to ensure smooth operations and optimal crew utilization.
For instance, on o2 March 2023, Malaysia Airlines Berhad entered into a five-year agreement with IBS Software to migrate its crew management systems to the cloud-based platform called iFlight Crew, this transition aims to enhance the airline's aviation operations by incorporating Artificial Intelligence and Machine Learning capabilities. IBS Software, with a decade-long partnership with Malaysia Airlines, will continue supporting the airline's efforts to modernize its flight operations.
Competitive Landscape
The major global players in the market include Prolog Development Centre A/S, Fujitsu, Hitit Computer Services, IBS Software Services, Lufthansa Systems, AIMS Corporation, Hexaware, Optima, Sheorey Digital Systems Pvt Ltd, Advanced Optimization Systems.
COVID-19 Impact Analysis
The pandemic led to widespread flight cancellations and reductions in airline schedules. As a result, crew schedules became highly dynamic and unpredictable. Crew management software had to adapt to frequent changes, last-minute adjustments and the need to reassign crews to different flights. Many countries implemented quarantine and travel restrictions, impacting crew rotations and layovers. Crew management software had to incorporate these regulations into scheduling to ensure compliance and minimize disruptions.
The health and safety of crew members became a top priority. Crew management software needed to include features for tracking crew members' health status, monitoring potential exposure to the virus and ensuring crew rotations that minimized health risks. Some crew members fell ill or were placed in quarantine, reducing the available pool of crew members. Crew management software had to optimize scheduling with fewer resources while maintaining regulatory compliance.
Training facilities closed, making it difficult for crew members to renew certifications or undergo required training. Crew management software is needed to track expiring certifications and facilitate remote training options. Airlines implemented cost-cutting measures, including furloughs, reduced work hours and temporary layoffs. Crew management software had to accommodate these changes and ensure accurate payroll and compensation calculations.
AI Impact
AI algorithms can analyze various parameters such as crew availability, flight schedules, regulations and crew preferences to generate optimal crew schedules, this helps airlines efficiently allocate crews, reduce scheduling conflicts and enhance crew utilization. AI can predict maintenance requirements for aircraft, which in turn affects crew scheduling. If an aircraft is likely to be unavailable due to maintenance, AI can adjust crew assignments accordingly to avoid disruptions.
AI can generate crew pairings that maximize crew efficiency and minimize costs while adhering to regulations, these pairings consider factors such as crew rest periods, qualifications and flight durations. AI systems can monitor flights and crew activities in real-time, identifying potential delays, disruptions or violations of regulations. Alerts can be sent to crew members and management, allowing for timely intervention.
For instance, on 5 August 2023, Jet.AI, a private aviation artificial intelligence company, introduced CharterGPT, an AI-powered tool for booking private jet charters, this innovative technology aims to simplify the process of booking a private jet by utilizing natural language processing to connect with both consumers and charter operators. The CharterGPT app reduces the involvement of a broker in the booking process and streamlines interactions between clients and charter operators.
Russia- Ukraine War Impact
In the event of increased hostilities or airspace restrictions in the region, airlines might need to reroute flights or avoid certain areas, this can lead to disruptions in crew schedules and require rapid adjustments through crew management software to ensure that flights are properly staffed and operated. The safety and security of crew members become a paramount concern in conflict zones.
Geopolitical tensions and conflicts can lead to changes in regulations, including entry requirements, overflight permissions and crew documentation. Crew management software must stay updated with these changes to ensure regulatory compliance. Increased uncertainty and unpredictability in the region can pose challenges for long-term operational planning. Crew management software will need to incorporate flexible scheduling options and provide tools for scenario analysis and rapid adjustment.
By Type
● Software
● Hardware
● Services
● Others
By Application
● Crew Manifest and Manning
● Vacation and Absence Management
● Training
● Others
By Region
● North America
o U.S.
o Canada
o Mexico
● Europe
o Germany
o UK
o France
o Italy
o Russia
o Rest of Europe
● South America
o Brazil
o Argentina
o Rest of South America
● Asia-Pacific
o China
o India
o Japan
o Australia
o Rest of Asia-Pacific
● Middle East and Africa
Key Developments
● On 28 September 2022, Vistara, an Indian full-service airline, launched a fully automated crew rostering solution to enhance its crew management and scheduling processes, this technology-driven solution aims to optimize crew utilization, improve operational efficiency and enhance crew members' quality of life by ensuring smoother rostering and duty assignments.
● On 9 August 2023, the launch of myairops crew v3 marks a significant advancement in aviation flight management, focusing on enhancing the capabilities and customization options for aviation crews. The myairops crew v3 is a companion app that connects with the myairops flight management system.
● On 30 August 2023, the collaboration between the Met Office, FLYHT Aerospace Solutions Ltd. and Loganair aims to enhance weather forecasting accuracy and prediction of localized severe weather in UK and this partnership, which involves installing FLYHT-WVSS-II atmospheric water vapor sensors on Loganair Embraer 145 aircraft, holds potential benefits for the aviation industry, including more efficient route planning and support for reducing CO2 emissions.
Why Purchase the Report?
● To visualize the global commercial aviation crew management software market segmentation based on type, application and region, as well as understand key commercial assets and players.
● Identify commercial opportunities by analyzing trends and co-development.
● Excel data sheet with numerous data points of commercial aviation crew management software market-level with all segments.
● PDF report consists of a comprehensive analysis after exhaustive qualitative interviews and an in-depth study.
● Product mapping available as excel consisting of key products of all the major players.
The global commercial aviation crew management software market report would provide approximately 53 tables, 49 figures and 182 pages.
Target Audience 2023
• Manufacturers/ Buyers
• Industry Investors/Investment Bankers
• Research Professionals
• Emerging Companies

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