Customer loyalty in Latin America is evolving amid the evolving consumer preferences and needs. Players must embrace regional macroeconomic, social and consumer specifics to be able to withstand the increasing competition. Embracing technological innovati…
Besides building ecosystem partnerships, banks have to balance between convenience and data privacy and risk control, on alternative data usage. Also, BNPL poses a threat to banks’ growth, if banks do not undertake concrete actions on partnerships and pro…
Although it is not the case in Brazil, the region’s biggest market, cash is still the leading payment method in many Latin American countries. However, governments and financial institutions are working hard to encourage greater use of cards and digital p…
Owing to the Saudi Vision 2030, Saudi Arabia had already been taking steps to transform into a cashless society, even before the COVID-19 pandemic hit. With the pandemic measures greatly supporting this cause, Saudi Arabia has witnessed significant progre…