顧客分析アプリケーションの世界市場 2023-2027Global Customer Analytics Applications Market 2023-2027 顧客分析アプリケーション市場 2023-2027 顧客分析アプリケーション市場は、2022年から2027年にかけて1億3937.69百万米ドルの成長が予測され、予測期間中のCAGRは17.18%で加速すると予測されています。この調査... もっと見る
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サマリー顧客分析アプリケーション市場 2023-2027顧客分析アプリケーション市場は、2022年から2027年にかけて1億3937.69百万米ドルの成長が予測され、予測期間中のCAGRは17.18%で加速すると予測されています。この調査レポートは、顧客分析アプリケーション市場の全体的な分析、市場規模と予測、動向、成長促進要因、課題を掲載し、約25のベンダーを網羅したベンダー分析も掲載しています。 現在の市場シナリオ、最新動向と促進要因、市場環境全体に関する最新分析を提供しています。市場は、ソーシャルメディアユーザーの増加、顧客満足度向上のニーズの高まり、中小企業による顧客分析導入の増加が牽引しています。 Technavioの顧客分析アプリケーション市場は以下のように区分される: エンドユーザー別 - 小売 - BFSI - 通信・IT - ヘルスケア - その他 デプロイメント別 - オンプレミス - クラウド 地域別 - 北米 - 欧州 - APAC - 南米 - 中東・アフリカ 本調査では、顧客分析アプリケーションにおける技術の進歩が、今後数年間の顧客分析アプリケーション市場の成長を促進する主要な理由の1つであると特定している。また、顧客分析におけるIoTデータの利用や顧客分析アプリケーションの最近の開発は、市場の大きな需要につながるでしょう。 当レポートでは、顧客分析アプリケーション市場について以下の分野をカバーしています: - 顧客分析アプリケーション市場のサイジング - 顧客分析アプリケーション市場予測 - 顧客分析アプリケーション市場の産業分析 本レポートでは、顧客分析アプリケーション市場の主要ベンダー(Adobe Inc、International Business Machines Corp.、LatentView Analytics、Microsoft Corp.、Oracle Corp.、QlikTech international AB、Qualtrics LLC、Salesforce Inc.、SAP SE、SAS Institute Inc.、Sisense Ltd.、Tata Consultancy Services Ltd.、Telefonaktiebolaget LM Ericsson、Teradata Corp.、Thales Group、TikaMobile Inc.、Zoho Corp.Ltd.、Teradata Corp.、Thales Group、TikaMobile Inc.、Zoho Corp.また、顧客分析アプリケーション市場分析レポートには、市場成長に影響を与える今後の動向や課題に関する情報も含まれています。これは企業が戦略を練り、来るべき成長機会をすべて活用するのに役立つものです。 本調査は、業界の主要参加者からのインプットを含め、一次情報と二次情報を客観的に組み合わせて実施しました。本レポートには、主要ベンダーの分析に加え、包括的な市場およびベンダーランドスケープが含まれています。本レポートの詳細については、https://www.technavio.com/report/customer-analytics-applications-market-industry-analysis をご覧ください。 当出版社では、利益、価格、競争、プロモーションなどの主要パラメータの分析により、複数の情報源からのデータを調査、統合、要約する方法で、市場の詳細なイメージを提示しています。また、主要な業界インフルエンサーを特定することで、市場の様々な側面を提示しています。提示されるデータは包括的で信頼性が高く、一次および二次にわたる広範な調査の結果です。市場調査レポートは、正確な市場成長を予測するために、完全な競争環境と、質的・量的調査を用いた綿密なベンダー選定方法と分析を提供します。 目次• 1 Executive Summaryo 1.1 Market overview o Exhibit 01: Executive Summary - Chart on Market Overview o Exhibit 02: Executive Summary - Data Table on Market Overview o Exhibit 03: Executive Summary - Chart on Global Market Characteristics o Exhibit 04: Executive Summary - Chart on Market By Geographical Landscape o Exhibit 05: Executive Summary - Chart on Market Segmentation by End-user o Exhibit 06: Executive Summary - Chart on Market Segmentation by Deployment o Exhibit 07: Executive Summary - Chart on Incremental Growth o Exhibit 08: Executive Summary - Data Table on Incremental Growth o Exhibit 09: Executive Summary - Chart on Vendor Market Positioning • 2 Market Landscape o 2.1 Market ecosystem o Exhibit 10: Parent market o Exhibit 11: Market Characteristics • 3 Market Sizing o 3.1 Market definition o Exhibit 12: Offerings of vendors included in the market definition o 3.2 Market segment analysis o Exhibit 13: Market segments o 3.3 Market size 2022 o 3.4 Market outlook: Forecast for 2022-2027 o Exhibit 14: Chart on Global - Market size and forecast 2022-2027 ($ million) o Exhibit 15: Data Table on Global - Market size and forecast 2022-2027 ($ million) o Exhibit 16: Chart on Global Market: Year-over-year growth 2022-2027 (%) o Exhibit 17: Data Table on Global Market: Year-over-year growth 2022-2027 (%) • 4 Historic Market Size o 4.1 Global customer analytics applications market 2017 - 2021 o Exhibit 18: Historic Market Size - Data Table on global customer analytics applications market 2017 - 2021 ($ million) o 4.2 End-user Segment Analysis 2017 - 2021 o Exhibit 19: Historic Market Size - End-user Segment 2017 - 2021 ($ million) o 4.3 Deployment mode Segment Analysis 2017 - 2021 o Exhibit 20: Historic Market Size - Deployment mode Segment 2017 - 2021 ($ million) o 4.4 Geography Segment Analysis 2017 - 2021 o Exhibit 21: Historic Market Size - Geography Segment 2017 - 2021 ($ million) o 4.5 Country Segment Analysis 2017 - 2021 o Exhibit 22: Historic Market Size - Country Segment 2017 - 2021 ($ million) • 5 Five Forces Analysis o 5.1 Five forces summary o Exhibit 23: Five forces analysis - Comparison between 2022 and 2027 o 5.2 Bargaining power of buyers o Exhibit 24: Chart on Bargaining power of buyers - Impact of key factors 2022 and 2027 o 5.3 Bargaining power of suppliers o Exhibit 25: Bargaining power of suppliers - Impact of key factors in 2022 and 2027 o 5.4 Threat of new entrants o Exhibit 26: Threat of new entrants - Impact of key factors in 2022 and 2027 o 5.5 Threat of substitutes o Exhibit 27: Threat of substitutes - Impact of key factors in 2022 and 2027 o 5.6 Threat of rivalry o Exhibit 28: Threat of rivalry - Impact of key factors in 2022 and 2027 o 5.7 Market condition o Exhibit 29: Chart on Market condition - Five forces 2022 and 2027 • 6 Market Segmentation by End-user o 6.1 Market segments o Exhibit 30: Chart on End-user - Market share 2022-2027 (%) o Exhibit 31: Data Table on End-user - Market share 2022-2027 (%) o 6.2 Comparison by End-user o Exhibit 32: Chart on Comparison by End-user o Exhibit 33: Data Table on Comparison by End-user o 6.3 Retail - Market size and forecast 2022-2027 o Exhibit 34: Chart on Retail - Market size and forecast 2022-2027 ($ million) o Exhibit 35: Data Table on Retail - Market size and forecast 2022-2027 ($ million) o Exhibit 36: Chart on Retail - Year-over-year growth 2022-2027 (%) o Exhibit 37: Data Table on Retail - Year-over-year growth 2022-2027 (%) o 6.4 BFSI - Market size and forecast 2022-2027 o Exhibit 38: Chart on BFSI - Market size and forecast 2022-2027 ($ million) o Exhibit 39: Data Table on BFSI - Market size and forecast 2022-2027 ($ million) o Exhibit 40: Chart on BFSI - Year-over-year growth 2022-2027 (%) o Exhibit 41: Data Table on BFSI - Year-over-year growth 2022-2027 (%) o 6.5 Telecom and IT - Market size and forecast 2022-2027 o Exhibit 42: Chart on Telecom and IT - Market size and forecast 2022-2027 ($ million) o Exhibit 43: Data Table on Telecom and IT - Market size and forecast 2022-2027 ($ million) o Exhibit 44: Chart on Telecom and IT - Year-over-year growth 2022-2027 (%) o Exhibit 45: Data Table on Telecom and IT - Year-over-year growth 2022-2027 (%) o 6.6 Healthcare - Market size and forecast 2022-2027 o Exhibit 46: Chart on Healthcare - Market size and forecast 2022-2027 ($ million) o Exhibit 47: Data Table on Healthcare - Market size and forecast 2022-2027 ($ million) o Exhibit 48: Chart on Healthcare - Year-over-year growth 2022-2027 (%) o Exhibit 49: Data Table on Healthcare - Year-over-year growth 2022-2027 (%) o 6.7 Others - Market size and forecast 2022-2027 o Exhibit 50: Chart on Others - Market size and forecast 2022-2027 ($ million) o Exhibit 51: Data Table on Others - Market size and forecast 2022-2027 ($ million) o Exhibit 52: Chart on Others - Year-over-year growth 2022-2027 (%) o Exhibit 53: Data Table on Others - Year-over-year growth 2022-2027 (%) o 6.8 Market opportunity by End-user o Exhibit 54: Market opportunity by End-user ($ million) o Exhibit 55: Data Table on Market opportunity by End-user ($ million) • 7 Market Segmentation by Deployment o 7.1 Market segments o Exhibit 56: Chart on Deployment - Market share 2022-2027 (%) o Exhibit 57: Data Table on Deployment - Market share 2022-2027 (%) o 7.2 Comparison by Deployment o Exhibit 58: Chart on Comparison by Deployment o Exhibit 59: Data Table on Comparison by Deployment o 7.3 On-premise - Market size and forecast 2022-2027 o Exhibit 60: Chart on On-premise - Market size and forecast 2022-2027 ($ million) o Exhibit 61: Data Table on On-premise - Market size and forecast 2022-2027 ($ million) o Exhibit 62: Chart on On-premise - Year-over-year growth 2022-2027 (%) o Exhibit 63: Data Table on On-premise - Year-over-year growth 2022-2027 (%) o 7.4 Cloud - Market size and forecast 2022-2027 o Exhibit 64: Chart on Cloud - Market size and forecast 2022-2027 ($ million) o Exhibit 65: Data Table on Cloud - Market size and forecast 2022-2027 ($ million) o Exhibit 66: Chart on Cloud - Year-over-year growth 2022-2027 (%) o Exhibit 67: Data Table on Cloud - Year-over-year growth 2022-2027 (%) o 7.5 Market opportunity by Deployment o Exhibit 68: Market opportunity by Deployment ($ million) o Exhibit 69: Data Table on Market opportunity by Deployment ($ million) • 8 Customer Landscape o 8.1 Customer landscape overview o Exhibit 70: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria • 9 Geographic Landscape o 9.1 Geographic segmentation o Exhibit 71: Chart on Market share By Geographical Landscape 2022-2027 (%) o Exhibit 72: Data Table on Market share By Geographical Landscape 2022-2027 (%) o 9.2 Geographic comparison o Exhibit 73: Chart on Geographic comparison o Exhibit 74: Data Table on Geographic comparison o 9.3 North America - Market size and forecast 2022-2027 o Exhibit 75: Chart on North America - Market size and forecast 2022-2027 ($ million) o Exhibit 76: Data Table on North America - Market size and forecast 2022-2027 ($ million) o Exhibit 77: Chart on North America - Year-over-year growth 2022-2027 (%) o Exhibit 78: Data Table on North America - Year-over-year growth 2022-2027 (%) o 9.4 Europe - Market size and forecast 2022-2027 o Exhibit 79: Chart on Europe - Market size and forecast 2022-2027 ($ million) o Exhibit 80: Data Table on Europe - Market size and forecast 2022-2027 ($ million) o Exhibit 81: Chart on Europe - Year-over-year growth 2022-2027 (%) o Exhibit 82: Data Table on Europe - Year-over-year growth 2022-2027 (%) o 9.5 APAC - Market size and forecast 2022-2027 o Exhibit 83: Chart on APAC - Market size and forecast 2022-2027 ($ million) o Exhibit 84: Data Table on APAC - Market size and forecast 2022-2027 ($ million) o Exhibit 85: Chart on APAC - Year-over-year growth 2022-2027 (%) o Exhibit 86: Data Table on APAC - Year-over-year growth 2022-2027 (%) o 9.6 South America - Market size and forecast 2022-2027 o Exhibit 87: Chart on South America - Market size and forecast 2022-2027 ($ million) o Exhibit 88: Data Table on South America - Market size and forecast 2022-2027 ($ million) o Exhibit 89: Chart on South America - Year-over-year growth 2022-2027 (%) o Exhibit 90: Data Table on South America - Year-over-year growth 2022-2027 (%) o 9.7 Middle East and Africa - Market size and forecast 2022-2027 o Exhibit 91: Chart on Middle East and Africa - Market size and forecast 2022-2027 ($ million) o Exhibit 92: Data Table on Middle East and Africa - Market size and forecast 2022-2027 ($ million) o Exhibit 93: Chart on Middle East and Africa - Year-over-year growth 2022-2027 (%) o Exhibit 94: Data Table on Middle East and Africa - Year-over-year growth 2022-2027 (%) o 9.8 US - Market size and forecast 2022-2027 o Exhibit 95: Chart on US - Market size and forecast 2022-2027 ($ million) o Exhibit 96: Data Table on US - Market size and forecast 2022-2027 ($ million) o Exhibit 97: Chart on US - Year-over-year growth 2022-2027 (%) o Exhibit 98: Data Table on US - Year-over-year growth 2022-2027 (%) o 9.9 Germany - Market size and forecast 2022-2027 o Exhibit 99: Chart on Germany - Market size and forecast 2022-2027 ($ million) o Exhibit 100: Data Table on Germany - Market size and forecast 2022-2027 ($ million) o Exhibit 101: Chart on Germany - Year-over-year growth 2022-2027 (%) o Exhibit 102: Data Table on Germany - Year-over-year growth 2022-2027 (%) o 9.10 China - Market size and forecast 2022-2027 o Exhibit 103: Chart on China - Market size and forecast 2022-2027 ($ million) o Exhibit 104: Data Table on China - Market size and forecast 2022-2027 ($ million) o Exhibit 105: Chart on China - Year-over-year growth 2022-2027 (%) o Exhibit 106: Data Table on China - Year-over-year growth 2022-2027 (%) o 9.11 UK - Market size and forecast 2022-2027 o Exhibit 107: Chart on UK - Market size and forecast 2022-2027 ($ million) o Exhibit 108: Data Table on UK - Market size and forecast 2022-2027 ($ million) o Exhibit 109: Chart on UK - Year-over-year growth 2022-2027 (%) o Exhibit 110: Data Table on UK - Year-over-year growth 2022-2027 (%) o 9.12 Japan - Market size and forecast 2022-2027 o Exhibit 111: Chart on Japan - Market size and forecast 2022-2027 ($ million) o Exhibit 112: Data Table on Japan - Market size and forecast 2022-2027 ($ million) o Exhibit 113: Chart on Japan - Year-over-year growth 2022-2027 (%) o Exhibit 114: Data Table on Japan - Year-over-year growth 2022-2027 (%) o 9.13 Market opportunity By Geographical Landscape o Exhibit 115: Market opportunity By Geographical Landscape ($ million) o Exhibit 116: Data Tables on Market opportunity By Geographical Landscape ($ million) • 10 Drivers, Challenges, and Trends o 10.1 Market drivers o 10.2 Market challenges o 10.3 Impact of drivers and challenges o Exhibit 117: Impact of drivers and challenges in 2022 and 2027 o 10.4 Market trends • 11 Vendor Landscape o 11.1 Overview o 11.2 Vendor landscape o Exhibit 118: Overview on Criticality of inputs and Factors of differentiation o 11.3 Landscape disruption o Exhibit 119: Overview on factors of disruption o 11.4 Industry risks o Exhibit 120: Impact of key risks on business • 12 Vendor Analysis o 12.1 Vendors covered o Exhibit 121: Vendors covered o 12.2 Market positioning of vendors o Exhibit 122: Matrix on vendor position and classification o 12.3 Adobe Inc. o Exhibit 123: Adobe Inc. - Overview o Exhibit 124: Adobe Inc. - Business segments o Exhibit 125: Adobe Inc. - Key offerings o Exhibit 126: Adobe Inc. - Segment focus o 12.4 Alphabet Inc. o Exhibit 127: Alphabet Inc. - Overview o Exhibit 128: Alphabet Inc. - Business segments o Exhibit 129: Alphabet Inc. - Key news o Exhibit 130: Alphabet Inc. - Key offerings o Exhibit 131: Alphabet Inc. - Segment focus o 12.5 Alteryx Inc. o Exhibit 132: Alteryx Inc. - Overview o Exhibit 133: Alteryx Inc. - Product / Service o Exhibit 134: Alteryx Inc. - Key news o Exhibit 135: Alteryx Inc. - Key offerings o 12.6 International Business Machines Corp. o Exhibit 136: International Business Machines Corp. - Overview o Exhibit 137: International Business Machines Corp. - Business segments o Exhibit 138: International Business Machines Corp. - Key news o Exhibit 139: International Business Machines Corp. - Key offerings o Exhibit 140: International Business Machines Corp. - Segment focus o 12.7 Microsoft Corp. o Exhibit 141: Microsoft Corp. - Overview o Exhibit 142: Microsoft Corp. - Business segments o Exhibit 143: Microsoft Corp. - Key news o Exhibit 144: Microsoft Corp. - Key offerings o Exhibit 145: Microsoft Corp. - Segment focus o 12.8 Oracle Corp. o Exhibit 146: Oracle Corp. - Overview o Exhibit 147: Oracle Corp. - Business segments o Exhibit 148: Oracle Corp. - Key news o Exhibit 149: Oracle Corp. - Key offerings o Exhibit 150: Oracle Corp. - Segment focus o 12.9 Qualtrics LLC o Exhibit 151: Qualtrics LLC - Overview o Exhibit 152: Qualtrics LLC - Product / Service o Exhibit 153: Qualtrics LLC - Key offerings o 12.10 Salesforce Inc. o Exhibit 154: Salesforce Inc. - Overview o Exhibit 155: Salesforce Inc. - Product / Service o Exhibit 156: Salesforce Inc. - Key news o Exhibit 157: Salesforce Inc. - Key offerings o 12.11 SAP SE o Exhibit 158: SAP SE - Overview o Exhibit 159: SAP SE - Business segments o Exhibit 160: SAP SE - Key news o Exhibit 161: SAP SE - Key offerings o Exhibit 162: SAP SE - Segment focus o 12.12 SAS Institute Inc. o Exhibit 163: SAS Institute Inc. - Overview o Exhibit 164: SAS Institute Inc. - Product / Service o Exhibit 165: SAS Institute Inc. - Key news o Exhibit 166: SAS Institute Inc. - Key offerings o 12.13 Tata Consultancy Services Ltd. o Exhibit 167: Tata Consultancy Services Ltd. - Overview o Exhibit 168: Tata Consultancy Services Ltd. - Business segments o Exhibit 169: Tata Consultancy Services Ltd. - Key news o Exhibit 170: Tata Consultancy Services Ltd. - Key offerings o Exhibit 171: Tata Consultancy Services Ltd. - Segment focus o 12.14 Telefonaktiebolaget LM Ericsson o Exhibit 172: Telefonaktiebolaget LM Ericsson - Overview o Exhibit 173: Telefonaktiebolaget LM Ericsson - Business segments o Exhibit 174: Telefonaktiebolaget LM Ericsson - Key news o Exhibit 175: Telefonaktiebolaget LM Ericsson - Key offerings o Exhibit 176: Telefonaktiebolaget LM Ericsson - Segment focus o 12.15 Teradata Corp. o Exhibit 177: Teradata Corp. - Overview o Exhibit 178: Teradata Corp. - Business segments o Exhibit 179: Teradata Corp. - Key offerings o Exhibit 180: Teradata Corp. - Segment focus o 12.16 Thales Group o Exhibit 181: Thales Group - Overview o Exhibit 182: Thales Group - Business segments o Exhibit 183: Thales Group - Key news o Exhibit 184: Thales Group - Key offerings o Exhibit 185: Thales Group - Segment focus o 12.17 Zoho Corp. Pvt. Ltd. o Exhibit 186: Zoho Corp. Pvt. Ltd. - Overview o Exhibit 187: Zoho Corp. Pvt. Ltd. - Product / Service o Exhibit 188: Zoho Corp. Pvt. Ltd. - Key offerings • 13 Appendix o 13.1 Scope of the report o 13.2 Inclusions and exclusions checklist o Exhibit 189: Inclusions checklist o Exhibit 190: Exclusions checklist o 13.3 Currency conversion rates for US$ o Exhibit 191: Currency conversion rates for US$ o 13.4 Research methodology o Exhibit 192: Research methodology o Exhibit 193: Validation techniques employed for market sizing o Exhibit 194: Information sources o 13.5 List of abbreviations o Exhibit 195: List of abbreviations Exhibits: Exhibits1: Executive Summary - Chart on Market Overview Exhibits2: Executive Summary - Data Table on Market Overview Exhibits3: Executive Summary - Chart on Global Market Characteristics Exhibits4: Executive Summary - Chart on Market By Geographical Landscape Exhibits5: Executive Summary - Chart on Market Segmentation by End-user Exhibits6: Executive Summary - Chart on Market Segmentation by Deployment Exhibits7: Executive Summary - Chart on Incremental Growth Exhibits8: Executive Summary - Data Table on Incremental Growth Exhibits9: Executive Summary - Chart on Vendor Market Positioning Exhibits10: Parent market Exhibits11: Market Characteristics Exhibits12: Offerings of vendors included in the market definition Exhibits13: Market segments Exhibits14: Chart on Global - Market size and forecast 2022-2027 ($ million) Exhibits15: Data Table on Global - Market size and forecast 2022-2027 ($ million) Exhibits16: Chart on Global Market: Year-over-year growth 2022-2027 (%) Exhibits17: Data Table on Global Market: Year-over-year growth 2022-2027 (%) Exhibits18: Historic Market Size - Data Table on global customer analytics applications market 2017 - 2021 ($ million) Exhibits19: Historic Market Size - End-user Segment 2017 - 2021 ($ million) Exhibits20: Historic Market Size - Deployment mode Segment 2017 - 2021 ($ million) Exhibits21: Historic Market Size - Geography Segment 2017 - 2021 ($ million) Exhibits22: Historic Market Size - Country Segment 2017 - 2021 ($ million) Exhibits23: Five forces analysis - Comparison between 2022 and 2027 Exhibits24: Chart on Bargaining power of buyers - Impact of key factors 2022 and 2027 Exhibits25: Bargaining power of suppliers - Impact of key factors in 2022 and 2027 Exhibits26: Threat of new entrants - Impact of key factors in 2022 and 2027 Exhibits27: Threat of substitutes - Impact of key factors in 2022 and 2027 Exhibits28: Threat of rivalry - Impact of key factors in 2022 and 2027 Exhibits29: Chart on Market condition - Five forces 2022 and 2027 Exhibits30: Chart on End-user - Market share 2022-2027 (%) Exhibits31: Data Table on End-user - Market share 2022-2027 (%) Exhibits32: Chart on Comparison by End-user Exhibits33: Data Table on Comparison by End-user Exhibits34: Chart on Retail - Market size and forecast 2022-2027 ($ million) Exhibits35: Data Table on Retail - Market size and forecast 2022-2027 ($ million) Exhibits36: Chart on Retail - Year-over-year growth 2022-2027 (%) Exhibits37: Data Table on Retail - Year-over-year growth 2022-2027 (%) Exhibits38: Chart on BFSI - Market size and forecast 2022-2027 ($ million) Exhibits39: Data Table on BFSI - Market size and forecast 2022-2027 ($ million) Exhibits40: Chart on BFSI - Year-over-year growth 2022-2027 (%) Exhibits41: Data Table on BFSI - Year-over-year growth 2022-2027 (%) Exhibits42: Chart on Telecom and IT - Market size and forecast 2022-2027 ($ million) Exhibits43: Data Table on Telecom and IT - Market size and forecast 2022-2027 ($ million) Exhibits44: Chart on Telecom and IT - Year-over-year growth 2022-2027 (%) Exhibits45: Data Table on Telecom and IT - Year-over-year growth 2022-2027 (%) Exhibits46: Chart on Healthcare - Market size and forecast 2022-2027 ($ million) Exhibits47: Data Table on Healthcare - Market size and forecast 2022-2027 ($ million) Exhibits48: Chart on Healthcare - Year-over-year growth 2022-2027 (%) Exhibits49: Data Table on Healthcare - Year-over-year growth 2022-2027 (%) Exhibits50: Chart on Others - Market size and forecast 2022-2027 ($ million) Exhibits51: Data Table on Others - Market size and forecast 2022-2027 ($ million) Exhibits52: Chart on Others - Year-over-year growth 2022-2027 (%) Exhibits53: Data Table on Others - Year-over-year growth 2022-2027 (%) Exhibits54: Market opportunity by End-user ($ million) Exhibits55: Data Table on Market opportunity by End-user ($ million) Exhibits56: Chart on Deployment - Market share 2022-2027 (%) Exhibits57: Data Table on Deployment - Market share 2022-2027 (%) Exhibits58: Chart on Comparison by Deployment Exhibits59: Data Table on Comparison by Deployment Exhibits60: Chart on On-premise - Market size and forecast 2022-2027 ($ million) Exhibits61: Data Table on On-premise - Market size and forecast 2022-2027 ($ million) Exhibits62: Chart on On-premise - Year-over-year growth 2022-2027 (%) Exhibits63: Data Table on On-premise - Year-over-year growth 2022-2027 (%) Exhibits64: Chart on Cloud - Market size and forecast 2022-2027 ($ million) Exhibits65: Data Table on Cloud - Market size and forecast 2022-2027 ($ million) Exhibits66: Chart on Cloud - Year-over-year growth 2022-2027 (%) Exhibits67: Data Table on Cloud - Year-over-year growth 2022-2027 (%) Exhibits68: Market opportunity by Deployment ($ million) Exhibits69: Data Table on Market opportunity by Deployment ($ million) Exhibits70: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria Exhibits71: Chart on Market share By Geographical Landscape 2022-2027 (%) Exhibits72: Data Table on Market share By Geographical Landscape 2022-2027 (%) Exhibits73: Chart on Geographic comparison Exhibits74: Data Table on Geographic comparison Exhibits75: Chart on North America - Market size and forecast 2022-2027 ($ million) Exhibits76: Data Table on North America - Market size and forecast 2022-2027 ($ million) Exhibits77: Chart on North America - Year-over-year growth 2022-2027 (%) Exhibits78: Data Table on North America - Year-over-year growth 2022-2027 (%) Exhibits79: Chart on Europe - Market size and forecast 2022-2027 ($ million) Exhibits80: Data Table on Europe - Market size and forecast 2022-2027 ($ million) Exhibits81: Chart on Europe - Year-over-year growth 2022-2027 (%) Exhibits82: Data Table on Europe - Year-over-year growth 2022-2027 (%) Exhibits83: Chart on APAC - Market size and forecast 2022-2027 ($ million) Exhibits84: Data Table on APAC - Market size and forecast 2022-2027 ($ million) Exhibits85: Chart on APAC - Year-over-year growth 2022-2027 (%) Exhibits86: Data Table on APAC - Year-over-year growth 2022-2027 (%) Exhibits87: Chart on South America - Market size and forecast 2022-2027 ($ million) Exhibits88: Data Table on South America - Market size and forecast 2022-2027 ($ million) Exhibits89: Chart on South America - Year-over-year growth 2022-2027 (%) Exhibits90: Data Table on South America - Year-over-year growth 2022-2027 (%) Exhibits91: Chart on Middle East and Africa - Market size and forecast 2022-2027 ($ million) Exhibits92: Data Table on Middle East and Africa - Market size and forecast 2022-2027 ($ million) Exhibits93: Chart on Middle East and Africa - Year-over-year growth 2022-2027 (%) Exhibits94: Data Table on Middle East and Africa - Year-over-year growth 2022-2027 (%) Exhibits95: Chart on US - Market size and forecast 2022-2027 ($ million) Exhibits96: Data Table on US - Market size and forecast 2022-2027 ($ million) Exhibits97: Chart on US - Year-over-year growth 2022-2027 (%) Exhibits98: Data Table on US - Year-over-year growth 2022-2027 (%) Exhibits99: Chart on Germany - Market size and forecast 2022-2027 ($ million) Exhibits100: Data Table on Germany - Market size and forecast 2022-2027 ($ million) Exhibits101: Chart on Germany - Year-over-year growth 2022-2027 (%) Exhibits102: Data Table on Germany - Year-over-year growth 2022-2027 (%) Exhibits103: Chart on China - Market size and forecast 2022-2027 ($ million) Exhibits104: Data Table on China - Market size and forecast 2022-2027 ($ million) Exhibits105: Chart on China - Year-over-year growth 2022-2027 (%) Exhibits106: Data Table on China - Year-over-year growth 2022-2027 (%) Exhibits107: Chart on UK - Market size and forecast 2022-2027 ($ million) Exhibits108: Data Table on UK - Market size and forecast 2022-2027 ($ million) Exhibits109: Chart on UK - Year-over-year growth 2022-2027 (%) Exhibits110: Data Table on UK - Year-over-year growth 2022-2027 (%) Exhibits111: Chart on Japan - Market size and forecast 2022-2027 ($ million) Exhibits112: Data Table on Japan - Market size and forecast 2022-2027 ($ million) Exhibits113: Chart on Japan - Year-over-year growth 2022-2027 (%) Exhibits114: Data Table on Japan - Year-over-year growth 2022-2027 (%) Exhibits115: Market opportunity By Geographical Landscape ($ million) Exhibits116: Data Tables on Market opportunity By Geographical Landscape ($ million) Exhibits117: Impact of drivers and challenges in 2022 and 2027 Exhibits118: Overview on Criticality of inputs and Factors of differentiation Exhibits119: Overview on factors of disruption Exhibits120: Impact of key risks on business Exhibits121: Vendors covered Exhibits122: Matrix on vendor position and classification Exhibits123: Adobe Inc. - Overview Exhibits124: Adobe Inc. - Business segments Exhibits125: Adobe Inc. - Key offerings Exhibits126: Adobe Inc. - Segment focus Exhibits127: Alphabet Inc. - Overview Exhibits128: Alphabet Inc. - Business segments Exhibits129: Alphabet Inc. - Key news Exhibits130: Alphabet Inc. - Key offerings Exhibits131: Alphabet Inc. - Segment focus Exhibits132: Alteryx Inc. - Overview Exhibits133: Alteryx Inc. - Product / Service Exhibits134: Alteryx Inc. - Key news Exhibits135: Alteryx Inc. - Key offerings Exhibits136: International Business Machines Corp. - Overview Exhibits137: International Business Machines Corp. - Business segments Exhibits138: International Business Machines Corp. - Key news Exhibits139: International Business Machines Corp. - Key offerings Exhibits140: International Business Machines Corp. - Segment focus Exhibits141: Microsoft Corp. - Overview Exhibits142: Microsoft Corp. - Business segments Exhibits143: Microsoft Corp. - Key news Exhibits144: Microsoft Corp. - Key offerings Exhibits145: Microsoft Corp. - Segment focus Exhibits146: Oracle Corp. - Overview Exhibits147: Oracle Corp. - Business segments Exhibits148: Oracle Corp. - Key news Exhibits149: Oracle Corp. - Key offerings Exhibits150: Oracle Corp. - Segment focus Exhibits151: Qualtrics LLC - Overview Exhibits152: Qualtrics LLC - Product / Service Exhibits153: Qualtrics LLC - Key offerings Exhibits154: Salesforce Inc. - Overview Exhibits155: Salesforce Inc. - Product / Service Exhibits156: Salesforce Inc. - Key news Exhibits157: Salesforce Inc. - Key offerings Exhibits158: SAP SE - Overview Exhibits159: SAP SE - Business segments Exhibits160: SAP SE - Key news Exhibits161: SAP SE - Key offerings Exhibits162: SAP SE - Segment focus Exhibits163: SAS Institute Inc. - Overview Exhibits164: SAS Institute Inc. - Product / Service Exhibits165: SAS Institute Inc. - Key news Exhibits166: SAS Institute Inc. - Key offerings Exhibits167: Tata Consultancy Services Ltd. - Overview Exhibits168: Tata Consultancy Services Ltd. - Business segments Exhibits169: Tata Consultancy Services Ltd. - Key news Exhibits170: Tata Consultancy Services Ltd. - Key offerings Exhibits171: Tata Consultancy Services Ltd. - Segment focus Exhibits172: Telefonaktiebolaget LM Ericsson - Overview Exhibits173: Telefonaktiebolaget LM Ericsson - Business segments Exhibits174: Telefonaktiebolaget LM Ericsson - Key news Exhibits175: Telefonaktiebolaget LM Ericsson - Key offerings Exhibits176: Telefonaktiebolaget LM Ericsson - Segment focus Exhibits177: Teradata Corp. - Overview Exhibits178: Teradata Corp. - Business segments Exhibits179: Teradata Corp. - Key offerings Exhibits180: Teradata Corp. - Segment focus Exhibits181: Thales Group - Overview Exhibits182: Thales Group - Business segments Exhibits183: Thales Group - Key news Exhibits184: Thales Group - Key offerings Exhibits185: Thales Group - Segment focus Exhibits186: Zoho Corp. Pvt. Ltd. - Overview Exhibits187: Zoho Corp. Pvt. Ltd. - Product / Service Exhibits188: Zoho Corp. Pvt. Ltd. - Key offerings Exhibits189: Inclusions checklist Exhibits190: Exclusions checklist Exhibits191: Currency conversion rates for US$ Exhibits192: Research methodology Exhibits193: Validation techniques employed for market sizing Exhibits194: Information sources Exhibits195: List of abbreviations
SummaryCustomer Analytics Applications Market 2023-2027 Table of Contents• 1 Executive Summaryo 1.1 Market overview o Exhibit 01: Executive Summary - Chart on Market Overview o Exhibit 02: Executive Summary - Data Table on Market Overview o Exhibit 03: Executive Summary - Chart on Global Market Characteristics o Exhibit 04: Executive Summary - Chart on Market By Geographical Landscape o Exhibit 05: Executive Summary - Chart on Market Segmentation by End-user o Exhibit 06: Executive Summary - Chart on Market Segmentation by Deployment o Exhibit 07: Executive Summary - Chart on Incremental Growth o Exhibit 08: Executive Summary - Data Table on Incremental Growth o Exhibit 09: Executive Summary - Chart on Vendor Market Positioning • 2 Market Landscape o 2.1 Market ecosystem o Exhibit 10: Parent market o Exhibit 11: Market Characteristics • 3 Market Sizing o 3.1 Market definition o Exhibit 12: Offerings of vendors included in the market definition o 3.2 Market segment analysis o Exhibit 13: Market segments o 3.3 Market size 2022 o 3.4 Market outlook: Forecast for 2022-2027 o Exhibit 14: Chart on Global - Market size and forecast 2022-2027 ($ million) o Exhibit 15: Data Table on Global - Market size and forecast 2022-2027 ($ million) o Exhibit 16: Chart on Global Market: Year-over-year growth 2022-2027 (%) o Exhibit 17: Data Table on Global Market: Year-over-year growth 2022-2027 (%) • 4 Historic Market Size o 4.1 Global customer analytics applications market 2017 - 2021 o Exhibit 18: Historic Market Size - Data Table on global customer analytics applications market 2017 - 2021 ($ million) o 4.2 End-user Segment Analysis 2017 - 2021 o Exhibit 19: Historic Market Size - End-user Segment 2017 - 2021 ($ million) o 4.3 Deployment mode Segment Analysis 2017 - 2021 o Exhibit 20: Historic Market Size - Deployment mode Segment 2017 - 2021 ($ million) o 4.4 Geography Segment Analysis 2017 - 2021 o Exhibit 21: Historic Market Size - Geography Segment 2017 - 2021 ($ million) o 4.5 Country Segment Analysis 2017 - 2021 o Exhibit 22: Historic Market Size - Country Segment 2017 - 2021 ($ million) • 5 Five Forces Analysis o 5.1 Five forces summary o Exhibit 23: Five forces analysis - Comparison between 2022 and 2027 o 5.2 Bargaining power of buyers o Exhibit 24: Chart on Bargaining power of buyers - Impact of key factors 2022 and 2027 o 5.3 Bargaining power of suppliers o Exhibit 25: Bargaining power of suppliers - Impact of key factors in 2022 and 2027 o 5.4 Threat of new entrants o Exhibit 26: Threat of new entrants - Impact of key factors in 2022 and 2027 o 5.5 Threat of substitutes o Exhibit 27: Threat of substitutes - Impact of key factors in 2022 and 2027 o 5.6 Threat of rivalry o Exhibit 28: Threat of rivalry - Impact of key factors in 2022 and 2027 o 5.7 Market condition o Exhibit 29: Chart on Market condition - Five forces 2022 and 2027 • 6 Market Segmentation by End-user o 6.1 Market segments o Exhibit 30: Chart on End-user - Market share 2022-2027 (%) o Exhibit 31: Data Table on End-user - Market share 2022-2027 (%) o 6.2 Comparison by End-user o Exhibit 32: Chart on Comparison by End-user o Exhibit 33: Data Table on Comparison by End-user o 6.3 Retail - Market size and forecast 2022-2027 o Exhibit 34: Chart on Retail - Market size and forecast 2022-2027 ($ million) o Exhibit 35: Data Table on Retail - Market size and forecast 2022-2027 ($ million) o Exhibit 36: Chart on Retail - Year-over-year growth 2022-2027 (%) o Exhibit 37: Data Table on Retail - Year-over-year growth 2022-2027 (%) o 6.4 BFSI - Market size and forecast 2022-2027 o Exhibit 38: Chart on BFSI - Market size and forecast 2022-2027 ($ million) o Exhibit 39: Data Table on BFSI - Market size and forecast 2022-2027 ($ million) o Exhibit 40: Chart on BFSI - Year-over-year growth 2022-2027 (%) o Exhibit 41: Data Table on BFSI - Year-over-year growth 2022-2027 (%) o 6.5 Telecom and IT - Market size and forecast 2022-2027 o Exhibit 42: Chart on Telecom and IT - Market size and forecast 2022-2027 ($ million) o Exhibit 43: Data Table on Telecom and IT - Market size and forecast 2022-2027 ($ million) o Exhibit 44: Chart on Telecom and IT - Year-over-year growth 2022-2027 (%) o Exhibit 45: Data Table on Telecom and IT - Year-over-year growth 2022-2027 (%) o 6.6 Healthcare - Market size and forecast 2022-2027 o Exhibit 46: Chart on Healthcare - Market size and forecast 2022-2027 ($ million) o Exhibit 47: Data Table on Healthcare - Market size and forecast 2022-2027 ($ million) o Exhibit 48: Chart on Healthcare - Year-over-year growth 2022-2027 (%) o Exhibit 49: Data Table on Healthcare - Year-over-year growth 2022-2027 (%) o 6.7 Others - Market size and forecast 2022-2027 o Exhibit 50: Chart on Others - Market size and forecast 2022-2027 ($ million) o Exhibit 51: Data Table on Others - Market size and forecast 2022-2027 ($ million) o Exhibit 52: Chart on Others - Year-over-year growth 2022-2027 (%) o Exhibit 53: Data Table on Others - Year-over-year growth 2022-2027 (%) o 6.8 Market opportunity by End-user o Exhibit 54: Market opportunity by End-user ($ million) o Exhibit 55: Data Table on Market opportunity by End-user ($ million) • 7 Market Segmentation by Deployment o 7.1 Market segments o Exhibit 56: Chart on Deployment - Market share 2022-2027 (%) o Exhibit 57: Data Table on Deployment - Market share 2022-2027 (%) o 7.2 Comparison by Deployment o Exhibit 58: Chart on Comparison by Deployment o Exhibit 59: Data Table on Comparison by Deployment o 7.3 On-premise - Market size and forecast 2022-2027 o Exhibit 60: Chart on On-premise - Market size and forecast 2022-2027 ($ million) o Exhibit 61: Data Table on On-premise - Market size and forecast 2022-2027 ($ million) o Exhibit 62: Chart on On-premise - Year-over-year growth 2022-2027 (%) o Exhibit 63: Data Table on On-premise - Year-over-year growth 2022-2027 (%) o 7.4 Cloud - Market size and forecast 2022-2027 o Exhibit 64: Chart on Cloud - Market size and forecast 2022-2027 ($ million) o Exhibit 65: Data Table on Cloud - Market size and forecast 2022-2027 ($ million) o Exhibit 66: Chart on Cloud - Year-over-year growth 2022-2027 (%) o Exhibit 67: Data Table on Cloud - Year-over-year growth 2022-2027 (%) o 7.5 Market opportunity by Deployment o Exhibit 68: Market opportunity by Deployment ($ million) o Exhibit 69: Data Table on Market opportunity by Deployment ($ million) • 8 Customer Landscape o 8.1 Customer landscape overview o Exhibit 70: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria • 9 Geographic Landscape o 9.1 Geographic segmentation o Exhibit 71: Chart on Market share By Geographical Landscape 2022-2027 (%) o Exhibit 72: Data Table on Market share By Geographical Landscape 2022-2027 (%) o 9.2 Geographic comparison o Exhibit 73: Chart on Geographic comparison o Exhibit 74: Data Table on Geographic comparison o 9.3 North America - Market size and forecast 2022-2027 o Exhibit 75: Chart on North America - Market size and forecast 2022-2027 ($ million) o Exhibit 76: Data Table on North America - Market size and forecast 2022-2027 ($ million) o Exhibit 77: Chart on North America - Year-over-year growth 2022-2027 (%) o Exhibit 78: Data Table on North America - Year-over-year growth 2022-2027 (%) o 9.4 Europe - Market size and forecast 2022-2027 o Exhibit 79: Chart on Europe - Market size and forecast 2022-2027 ($ million) o Exhibit 80: Data Table on Europe - Market size and forecast 2022-2027 ($ million) o Exhibit 81: Chart on Europe - Year-over-year growth 2022-2027 (%) o Exhibit 82: Data Table on Europe - Year-over-year growth 2022-2027 (%) o 9.5 APAC - Market size and forecast 2022-2027 o Exhibit 83: Chart on APAC - Market size and forecast 2022-2027 ($ million) o Exhibit 84: Data Table on APAC - Market size and forecast 2022-2027 ($ million) o Exhibit 85: Chart on APAC - Year-over-year growth 2022-2027 (%) o Exhibit 86: Data Table on APAC - Year-over-year growth 2022-2027 (%) o 9.6 South America - Market size and forecast 2022-2027 o Exhibit 87: Chart on South America - Market size and forecast 2022-2027 ($ million) o Exhibit 88: Data Table on South America - Market size and forecast 2022-2027 ($ million) o Exhibit 89: Chart on South America - Year-over-year growth 2022-2027 (%) o Exhibit 90: Data Table on South America - Year-over-year growth 2022-2027 (%) o 9.7 Middle East and Africa - Market size and forecast 2022-2027 o Exhibit 91: Chart on Middle East and Africa - Market size and forecast 2022-2027 ($ million) o Exhibit 92: Data Table on Middle East and Africa - Market size and forecast 2022-2027 ($ million) o Exhibit 93: Chart on Middle East and Africa - Year-over-year growth 2022-2027 (%) o Exhibit 94: Data Table on Middle East and Africa - Year-over-year growth 2022-2027 (%) o 9.8 US - Market size and forecast 2022-2027 o Exhibit 95: Chart on US - Market size and forecast 2022-2027 ($ million) o Exhibit 96: Data Table on US - Market size and forecast 2022-2027 ($ million) o Exhibit 97: Chart on US - Year-over-year growth 2022-2027 (%) o Exhibit 98: Data Table on US - Year-over-year growth 2022-2027 (%) o 9.9 Germany - Market size and forecast 2022-2027 o Exhibit 99: Chart on Germany - Market size and forecast 2022-2027 ($ million) o Exhibit 100: Data Table on Germany - Market size and forecast 2022-2027 ($ million) o Exhibit 101: Chart on Germany - Year-over-year growth 2022-2027 (%) o Exhibit 102: Data Table on Germany - Year-over-year growth 2022-2027 (%) o 9.10 China - Market size and forecast 2022-2027 o Exhibit 103: Chart on China - Market size and forecast 2022-2027 ($ million) o Exhibit 104: Data Table on China - Market size and forecast 2022-2027 ($ million) o Exhibit 105: Chart on China - Year-over-year growth 2022-2027 (%) o Exhibit 106: Data Table on China - Year-over-year growth 2022-2027 (%) o 9.11 UK - Market size and forecast 2022-2027 o Exhibit 107: Chart on UK - Market size and forecast 2022-2027 ($ million) o Exhibit 108: Data Table on UK - Market size and forecast 2022-2027 ($ million) o Exhibit 109: Chart on UK - Year-over-year growth 2022-2027 (%) o Exhibit 110: Data Table on UK - Year-over-year growth 2022-2027 (%) o 9.12 Japan - Market size and forecast 2022-2027 o Exhibit 111: Chart on Japan - Market size and forecast 2022-2027 ($ million) o Exhibit 112: Data Table on Japan - Market size and forecast 2022-2027 ($ million) o Exhibit 113: Chart on Japan - Year-over-year growth 2022-2027 (%) o Exhibit 114: Data Table on Japan - Year-over-year growth 2022-2027 (%) o 9.13 Market opportunity By Geographical Landscape o Exhibit 115: Market opportunity By Geographical Landscape ($ million) o Exhibit 116: Data Tables on Market opportunity By Geographical Landscape ($ million) • 10 Drivers, Challenges, and Trends o 10.1 Market drivers o 10.2 Market challenges o 10.3 Impact of drivers and challenges o Exhibit 117: Impact of drivers and challenges in 2022 and 2027 o 10.4 Market trends • 11 Vendor Landscape o 11.1 Overview o 11.2 Vendor landscape o Exhibit 118: Overview on Criticality of inputs and Factors of differentiation o 11.3 Landscape disruption o Exhibit 119: Overview on factors of disruption o 11.4 Industry risks o Exhibit 120: Impact of key risks on business • 12 Vendor Analysis o 12.1 Vendors covered o Exhibit 121: Vendors covered o 12.2 Market positioning of vendors o Exhibit 122: Matrix on vendor position and classification o 12.3 Adobe Inc. o Exhibit 123: Adobe Inc. - Overview o Exhibit 124: Adobe Inc. - Business segments o Exhibit 125: Adobe Inc. - Key offerings o Exhibit 126: Adobe Inc. - Segment focus o 12.4 Alphabet Inc. o Exhibit 127: Alphabet Inc. - Overview o Exhibit 128: Alphabet Inc. - Business segments o Exhibit 129: Alphabet Inc. - Key news o Exhibit 130: Alphabet Inc. - Key offerings o Exhibit 131: Alphabet Inc. - Segment focus o 12.5 Alteryx Inc. o Exhibit 132: Alteryx Inc. - Overview o Exhibit 133: Alteryx Inc. - Product / Service o Exhibit 134: Alteryx Inc. - Key news o Exhibit 135: Alteryx Inc. - Key offerings o 12.6 International Business Machines Corp. o Exhibit 136: International Business Machines Corp. - Overview o Exhibit 137: International Business Machines Corp. - Business segments o Exhibit 138: International Business Machines Corp. - Key news o Exhibit 139: International Business Machines Corp. - Key offerings o Exhibit 140: International Business Machines Corp. - Segment focus o 12.7 Microsoft Corp. o Exhibit 141: Microsoft Corp. - Overview o Exhibit 142: Microsoft Corp. - Business segments o Exhibit 143: Microsoft Corp. - Key news o Exhibit 144: Microsoft Corp. - Key offerings o Exhibit 145: Microsoft Corp. - Segment focus o 12.8 Oracle Corp. o Exhibit 146: Oracle Corp. - Overview o Exhibit 147: Oracle Corp. - Business segments o Exhibit 148: Oracle Corp. - Key news o Exhibit 149: Oracle Corp. - Key offerings o Exhibit 150: Oracle Corp. - Segment focus o 12.9 Qualtrics LLC o Exhibit 151: Qualtrics LLC - Overview o Exhibit 152: Qualtrics LLC - Product / Service o Exhibit 153: Qualtrics LLC - Key offerings o 12.10 Salesforce Inc. o Exhibit 154: Salesforce Inc. - Overview o Exhibit 155: Salesforce Inc. - Product / Service o Exhibit 156: Salesforce Inc. - Key news o Exhibit 157: Salesforce Inc. - Key offerings o 12.11 SAP SE o Exhibit 158: SAP SE - Overview o Exhibit 159: SAP SE - Business segments o Exhibit 160: SAP SE - Key news o Exhibit 161: SAP SE - Key offerings o Exhibit 162: SAP SE - Segment focus o 12.12 SAS Institute Inc. o Exhibit 163: SAS Institute Inc. - Overview o Exhibit 164: SAS Institute Inc. - Product / Service o Exhibit 165: SAS Institute Inc. - Key news o Exhibit 166: SAS Institute Inc. - Key offerings o 12.13 Tata Consultancy Services Ltd. o Exhibit 167: Tata Consultancy Services Ltd. - Overview o Exhibit 168: Tata Consultancy Services Ltd. - Business segments o Exhibit 169: Tata Consultancy Services Ltd. - Key news o Exhibit 170: Tata Consultancy Services Ltd. - Key offerings o Exhibit 171: Tata Consultancy Services Ltd. - Segment focus o 12.14 Telefonaktiebolaget LM Ericsson o Exhibit 172: Telefonaktiebolaget LM Ericsson - Overview o Exhibit 173: Telefonaktiebolaget LM Ericsson - Business segments o Exhibit 174: Telefonaktiebolaget LM Ericsson - Key news o Exhibit 175: Telefonaktiebolaget LM Ericsson - Key offerings o Exhibit 176: Telefonaktiebolaget LM Ericsson - Segment focus o 12.15 Teradata Corp. o Exhibit 177: Teradata Corp. - Overview o Exhibit 178: Teradata Corp. - Business segments o Exhibit 179: Teradata Corp. - Key offerings o Exhibit 180: Teradata Corp. - Segment focus o 12.16 Thales Group o Exhibit 181: Thales Group - Overview o Exhibit 182: Thales Group - Business segments o Exhibit 183: Thales Group - Key news o Exhibit 184: Thales Group - Key offerings o Exhibit 185: Thales Group - Segment focus o 12.17 Zoho Corp. Pvt. Ltd. o Exhibit 186: Zoho Corp. Pvt. Ltd. - Overview o Exhibit 187: Zoho Corp. Pvt. Ltd. - Product / Service o Exhibit 188: Zoho Corp. Pvt. Ltd. - Key offerings • 13 Appendix o 13.1 Scope of the report o 13.2 Inclusions and exclusions checklist o Exhibit 189: Inclusions checklist o Exhibit 190: Exclusions checklist o 13.3 Currency conversion rates for US$ o Exhibit 191: Currency conversion rates for US$ o 13.4 Research methodology o Exhibit 192: Research methodology o Exhibit 193: Validation techniques employed for market sizing o Exhibit 194: Information sources o 13.5 List of abbreviations o Exhibit 195: List of abbreviations Exhibits: Exhibits1: Executive Summary - Chart on Market Overview Exhibits2: Executive Summary - Data Table on Market Overview Exhibits3: Executive Summary - Chart on Global Market Characteristics Exhibits4: Executive Summary - Chart on Market By Geographical Landscape Exhibits5: Executive Summary - Chart on Market Segmentation by End-user Exhibits6: Executive Summary - Chart on Market Segmentation by Deployment Exhibits7: Executive Summary - Chart on Incremental Growth Exhibits8: Executive Summary - Data Table on Incremental Growth Exhibits9: Executive Summary - Chart on Vendor Market Positioning Exhibits10: Parent market Exhibits11: Market Characteristics Exhibits12: Offerings of vendors included in the market definition Exhibits13: Market segments Exhibits14: Chart on Global - Market size and forecast 2022-2027 ($ million) Exhibits15: Data Table on Global - Market size and forecast 2022-2027 ($ million) Exhibits16: Chart on Global Market: Year-over-year growth 2022-2027 (%) Exhibits17: Data Table on Global Market: Year-over-year growth 2022-2027 (%) Exhibits18: Historic Market Size - Data Table on global customer analytics applications market 2017 - 2021 ($ million) Exhibits19: Historic Market Size - End-user Segment 2017 - 2021 ($ million) Exhibits20: Historic Market Size - Deployment mode Segment 2017 - 2021 ($ million) Exhibits21: Historic Market Size - Geography Segment 2017 - 2021 ($ million) Exhibits22: Historic Market Size - Country Segment 2017 - 2021 ($ million) Exhibits23: Five forces analysis - Comparison between 2022 and 2027 Exhibits24: Chart on Bargaining power of buyers - Impact of key factors 2022 and 2027 Exhibits25: Bargaining power of suppliers - Impact of key factors in 2022 and 2027 Exhibits26: Threat of new entrants - Impact of key factors in 2022 and 2027 Exhibits27: Threat of substitutes - Impact of key factors in 2022 and 2027 Exhibits28: Threat of rivalry - Impact of key factors in 2022 and 2027 Exhibits29: Chart on Market condition - Five forces 2022 and 2027 Exhibits30: Chart on End-user - Market share 2022-2027 (%) Exhibits31: Data Table on End-user - Market share 2022-2027 (%) Exhibits32: Chart on Comparison by End-user Exhibits33: Data Table on Comparison by End-user Exhibits34: Chart on Retail - Market size and forecast 2022-2027 ($ million) Exhibits35: Data Table on Retail - Market size and forecast 2022-2027 ($ million) Exhibits36: Chart on Retail - Year-over-year growth 2022-2027 (%) Exhibits37: Data Table on Retail - Year-over-year growth 2022-2027 (%) Exhibits38: Chart on BFSI - Market size and forecast 2022-2027 ($ million) Exhibits39: Data Table on BFSI - Market size and forecast 2022-2027 ($ million) Exhibits40: Chart on BFSI - Year-over-year growth 2022-2027 (%) Exhibits41: Data Table on BFSI - Year-over-year growth 2022-2027 (%) Exhibits42: Chart on Telecom and IT - Market size and forecast 2022-2027 ($ million) Exhibits43: Data Table on Telecom and IT - Market size and forecast 2022-2027 ($ million) Exhibits44: Chart on Telecom and IT - Year-over-year growth 2022-2027 (%) Exhibits45: Data Table on Telecom and IT - Year-over-year growth 2022-2027 (%) Exhibits46: Chart on Healthcare - Market size and forecast 2022-2027 ($ million) Exhibits47: Data Table on Healthcare - Market size and forecast 2022-2027 ($ million) Exhibits48: Chart on Healthcare - Year-over-year growth 2022-2027 (%) Exhibits49: Data Table on Healthcare - Year-over-year growth 2022-2027 (%) Exhibits50: Chart on Others - Market size and forecast 2022-2027 ($ million) Exhibits51: Data Table on Others - Market size and forecast 2022-2027 ($ million) Exhibits52: Chart on Others - Year-over-year growth 2022-2027 (%) Exhibits53: Data Table on Others - Year-over-year growth 2022-2027 (%) Exhibits54: Market opportunity by End-user ($ million) Exhibits55: Data Table on Market opportunity by End-user ($ million) Exhibits56: Chart on Deployment - Market share 2022-2027 (%) Exhibits57: Data Table on Deployment - Market share 2022-2027 (%) Exhibits58: Chart on Comparison by Deployment Exhibits59: Data Table on Comparison by Deployment Exhibits60: Chart on On-premise - Market size and forecast 2022-2027 ($ million) Exhibits61: Data Table on On-premise - Market size and forecast 2022-2027 ($ million) Exhibits62: Chart on On-premise - Year-over-year growth 2022-2027 (%) Exhibits63: Data Table on On-premise - Year-over-year growth 2022-2027 (%) Exhibits64: Chart on Cloud - Market size and forecast 2022-2027 ($ million) Exhibits65: Data Table on Cloud - Market size and forecast 2022-2027 ($ million) Exhibits66: Chart on Cloud - Year-over-year growth 2022-2027 (%) Exhibits67: Data Table on Cloud - Year-over-year growth 2022-2027 (%) Exhibits68: Market opportunity by Deployment ($ million) Exhibits69: Data Table on Market opportunity by Deployment ($ million) Exhibits70: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria Exhibits71: Chart on Market share By Geographical Landscape 2022-2027 (%) Exhibits72: Data Table on Market share By Geographical Landscape 2022-2027 (%) Exhibits73: Chart on Geographic comparison Exhibits74: Data Table on Geographic comparison Exhibits75: Chart on North America - Market size and forecast 2022-2027 ($ million) Exhibits76: Data Table on North America - Market size and forecast 2022-2027 ($ million) Exhibits77: Chart on North America - Year-over-year growth 2022-2027 (%) Exhibits78: Data Table on North America - Year-over-year growth 2022-2027 (%) Exhibits79: Chart on Europe - Market size and forecast 2022-2027 ($ million) Exhibits80: Data Table on Europe - Market size and forecast 2022-2027 ($ million) Exhibits81: Chart on Europe - Year-over-year growth 2022-2027 (%) Exhibits82: Data Table on Europe - Year-over-year growth 2022-2027 (%) Exhibits83: Chart on APAC - Market size and forecast 2022-2027 ($ million) Exhibits84: Data Table on APAC - Market size and forecast 2022-2027 ($ million) Exhibits85: Chart on APAC - Year-over-year growth 2022-2027 (%) Exhibits86: Data Table on APAC - Year-over-year growth 2022-2027 (%) Exhibits87: Chart on South America - Market size and forecast 2022-2027 ($ million) Exhibits88: Data Table on South America - Market size and forecast 2022-2027 ($ million) Exhibits89: Chart on South America - Year-over-year growth 2022-2027 (%) Exhibits90: Data Table on South America - Year-over-year growth 2022-2027 (%) Exhibits91: Chart on Middle East and Africa - Market size and forecast 2022-2027 ($ million) Exhibits92: Data Table on Middle East and Africa - Market size and forecast 2022-2027 ($ million) Exhibits93: Chart on Middle East and Africa - Year-over-year growth 2022-2027 (%) Exhibits94: Data Table on Middle East and Africa - Year-over-year growth 2022-2027 (%) Exhibits95: Chart on US - Market size and forecast 2022-2027 ($ million) Exhibits96: Data Table on US - Market size and forecast 2022-2027 ($ million) Exhibits97: Chart on US - Year-over-year growth 2022-2027 (%) Exhibits98: Data Table on US - Year-over-year growth 2022-2027 (%) Exhibits99: Chart on Germany - Market size and forecast 2022-2027 ($ million) Exhibits100: Data Table on Germany - Market size and forecast 2022-2027 ($ million) Exhibits101: Chart on Germany - Year-over-year growth 2022-2027 (%) Exhibits102: Data Table on Germany - Year-over-year growth 2022-2027 (%) Exhibits103: Chart on China - Market size and forecast 2022-2027 ($ million) Exhibits104: Data Table on China - Market size and forecast 2022-2027 ($ million) Exhibits105: Chart on China - Year-over-year growth 2022-2027 (%) Exhibits106: Data Table on China - Year-over-year growth 2022-2027 (%) Exhibits107: Chart on UK - Market size and forecast 2022-2027 ($ million) Exhibits108: Data Table on UK - Market size and forecast 2022-2027 ($ million) Exhibits109: Chart on UK - Year-over-year growth 2022-2027 (%) Exhibits110: Data Table on UK - Year-over-year growth 2022-2027 (%) Exhibits111: Chart on Japan - Market size and forecast 2022-2027 ($ million) Exhibits112: Data Table on Japan - Market size and forecast 2022-2027 ($ million) Exhibits113: Chart on Japan - Year-over-year growth 2022-2027 (%) Exhibits114: Data Table on Japan - Year-over-year growth 2022-2027 (%) Exhibits115: Market opportunity By Geographical Landscape ($ million) Exhibits116: Data Tables on Market opportunity By Geographical Landscape ($ million) Exhibits117: Impact of drivers and challenges in 2022 and 2027 Exhibits118: Overview on Criticality of inputs and Factors of differentiation Exhibits119: Overview on factors of disruption Exhibits120: Impact of key risks on business Exhibits121: Vendors covered Exhibits122: Matrix on vendor position and classification Exhibits123: Adobe Inc. - Overview Exhibits124: Adobe Inc. - Business segments Exhibits125: Adobe Inc. - Key offerings Exhibits126: Adobe Inc. - Segment focus Exhibits127: Alphabet Inc. - Overview Exhibits128: Alphabet Inc. - Business segments Exhibits129: Alphabet Inc. - Key news Exhibits130: Alphabet Inc. - Key offerings Exhibits131: Alphabet Inc. - Segment focus Exhibits132: Alteryx Inc. - Overview Exhibits133: Alteryx Inc. - Product / Service Exhibits134: Alteryx Inc. - Key news Exhibits135: Alteryx Inc. - Key offerings Exhibits136: International Business Machines Corp. - Overview Exhibits137: International Business Machines Corp. - Business segments Exhibits138: International Business Machines Corp. - Key news Exhibits139: International Business Machines Corp. - Key offerings Exhibits140: International Business Machines Corp. - Segment focus Exhibits141: Microsoft Corp. - Overview Exhibits142: Microsoft Corp. - Business segments Exhibits143: Microsoft Corp. - Key news Exhibits144: Microsoft Corp. - Key offerings Exhibits145: Microsoft Corp. - Segment focus Exhibits146: Oracle Corp. - Overview Exhibits147: Oracle Corp. - Business segments Exhibits148: Oracle Corp. - Key news Exhibits149: Oracle Corp. - Key offerings Exhibits150: Oracle Corp. - Segment focus Exhibits151: Qualtrics LLC - Overview Exhibits152: Qualtrics LLC - Product / Service Exhibits153: Qualtrics LLC - Key offerings Exhibits154: Salesforce Inc. - Overview Exhibits155: Salesforce Inc. - Product / Service Exhibits156: Salesforce Inc. - Key news Exhibits157: Salesforce Inc. - Key offerings Exhibits158: SAP SE - Overview Exhibits159: SAP SE - Business segments Exhibits160: SAP SE - Key news Exhibits161: SAP SE - Key offerings Exhibits162: SAP SE - Segment focus Exhibits163: SAS Institute Inc. - Overview Exhibits164: SAS Institute Inc. - Product / Service Exhibits165: SAS Institute Inc. - Key news Exhibits166: SAS Institute Inc. - Key offerings Exhibits167: Tata Consultancy Services Ltd. - Overview Exhibits168: Tata Consultancy Services Ltd. - Business segments Exhibits169: Tata Consultancy Services Ltd. - Key news Exhibits170: Tata Consultancy Services Ltd. - Key offerings Exhibits171: Tata Consultancy Services Ltd. - Segment focus Exhibits172: Telefonaktiebolaget LM Ericsson - Overview Exhibits173: Telefonaktiebolaget LM Ericsson - Business segments Exhibits174: Telefonaktiebolaget LM Ericsson - Key news Exhibits175: Telefonaktiebolaget LM Ericsson - Key offerings Exhibits176: Telefonaktiebolaget LM Ericsson - Segment focus Exhibits177: Teradata Corp. - Overview Exhibits178: Teradata Corp. - Business segments Exhibits179: Teradata Corp. - Key offerings Exhibits180: Teradata Corp. - Segment focus Exhibits181: Thales Group - Overview Exhibits182: Thales Group - Business segments Exhibits183: Thales Group - Key news Exhibits184: Thales Group - Key offerings Exhibits185: Thales Group - Segment focus Exhibits186: Zoho Corp. Pvt. Ltd. - Overview Exhibits187: Zoho Corp. Pvt. Ltd. - Product / Service Exhibits188: Zoho Corp. Pvt. Ltd. - Key offerings Exhibits189: Inclusions checklist Exhibits190: Exclusions checklist Exhibits191: Currency conversion rates for US$ Exhibits192: Research methodology Exhibits193: Validation techniques employed for market sizing Exhibits194: Information sources Exhibits195: List of abbreviations
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