シェアードサービスの世界市場 2023-2027Global Shared Services Market 2023-2027 シェアードサービスの世界市場 2023-2027 シェアードサービス市場は、2022-2027年の間に1567.8億米ドル、予測期間中のCAGRは17.64%で加速して成長すると予測されます。当レポートでは、シェアードサービス市場の... もっと見る
サマリーシェアードサービスの世界市場 2023-2027シェアードサービス市場は、2022-2027年の間に1567.8億米ドル、予測期間中のCAGRは17.64%で加速して成長すると予測されます。当レポートでは、シェアードサービス市場の全体的な分析、市場規模や予測、トレンド、成長ドライバー、課題、さらに約25のベンダーをカバーするベンダー分析などを掲載しています。 現在の市場シナリオ、最新のトレンドとドライバー、市場全体の環境に関する最新の分析を提供しています。市場は、ビジネスプロセスの自動化のニーズ、SSCSのデジタルトランスフォーメーション、公共機関のシェアードサービスの高い採用率によって牽引されています。 Technavioのシェアードサービス市場は以下のように分類されます: アプリケーション別 - FおよびA - IT - SCM - 人事 - CRM デプロイメント別 - オンプレミス - クラウド 地域別 - 北アメリカ - 欧州 - アジア太平洋地域 - 南米 - 中東・アフリカ 本調査では、ロボティクス・プロセス・オートメーションの出現が、今後数年間のシェアードサービス市場の成長を促進する主な要因の1つであることを明らかにしています。また、シェアードサービスにおける次の大きな出来事としてのアナリティクスと、統合型および多機能型シェアードサービスの台頭は、市場の大きな需要につながると考えられます。 シェアードサービス市場に関するレポートは、以下の分野をカバーしています: - シェアードサービス市場のサイジング - シェアードサービス市場の予測 - シェアードサービス市場の業界分析 強固なベンダー分析は、お客様が市場での地位を向上させることを目的としており、これに沿って、本レポートでは、アクセンチュアPlc、アトスSE、キャップジェミニサービスSAS、CGI Inc.、Cognizant Technology Solutions Corp.を含むいくつかのシェアードサービス市場の主要ベンダーについて詳細に分析を行っています、Deloitte Touche Tohmatsu Ltd., ExlService Holdings Inc., Gartner Inc., Genpact Ltd., HCL Technologies Ltd., Infosys Ltd., International Business Machines Corp., KPMG International Ltd., Oracle Corp., PricewaterhouseCoopers LLP, SAP SE, ServiceNow Inc, Tata Consultancy Services Ltd., The Hackett Group Inc, およびWipro Ltd.また、シェアードサービス市場の分析レポートには、今後の動向や市場成長に影響を与える課題に関する情報も含まれています。これは、企業が戦略を立て、今後訪れるすべての成長機会を活用するのに役立つものです。 本調査は、業界の主要参加者からのインプットを含む一次情報と二次情報を客観的に組み合わせて実施されました。本レポートには、主要ベンダーの分析に加え、包括的な市場およびベンダーランドスケープが含まれています。本レポートの詳細については、以下をご覧ください - https://www.technavio.com/report/shared-services-market-industry-analysis 本書は、利益、価格、競争、プロモーションなどの主要なパラメータを分析し、複数のソースからのデータを調査、合成、要約することによって、市場の詳細なイメージを提示します。業界の主要なインフルエンサーを特定することにより、様々な市場の様相を提示しています。提示されるデータは、包括的で信頼性が高く、一次および二次にわたる広範な調査の結果である。市場調査レポートでは、正確な市場成長を予測するために、完全な競争環境と、質的・量的調査を用いた綿密なベンダー選定方法と分析を提供します。 目次• 1 Executive Summaryo 1.1 Market overview o Exhibit 01: Executive Summary - Chart on Market Overview o Exhibit 02: Executive Summary - Data Table on Market Overview o Exhibit 03: Executive Summary - Chart on Global Market Characteristics o Exhibit 04: Executive Summary - Chart on Market By Geographical Landscape o Exhibit 05: Executive Summary - Chart on Market Segmentation by Application o Exhibit 06: Executive Summary - Chart on Market Segmentation by Deployment o Exhibit 07: Executive Summary - Chart on Incremental Growth o Exhibit 08: Executive Summary - Data Table on Incremental Growth o Exhibit 09: Executive Summary - Chart on Vendor Market Positioning • 2 Market Landscape o 2.1 Market ecosystem o Exhibit 10: Parent market o Exhibit 11: Market Characteristics • 3 Market Sizing o 3.1 Market definition o Exhibit 12: Offerings of vendors included in the market definition o 3.2 Market segment analysis o Exhibit 13: Market segments o 3.3 Market size 2022 o 3.4 Market outlook: Forecast for 2022-2027 o Exhibit 14: Chart on Global - Market size and forecast 2022-2027 ($ billion) o Exhibit 15: Data Table on Global - Market size and forecast 2022-2027 ($ billion) o Exhibit 16: Chart on Global Market: Year-over-year growth 2022-2027 (%) o Exhibit 17: Data Table on Global Market: Year-over-year growth 2022-2027 (%) • 4 Historic Market Size o 4.1 Global shared services market 2017 - 2021 o Exhibit 18: Historic Market Size - Data Table on global shared services market 2017 - 2021 ($ billion) o 4.2 Application Segment Analysis 2017 - 2021 o Exhibit 19: Historic Market Size - Application Segment 2017 - 2021 ($ billion) o 4.3 Deployment Segment Analysis 2017 - 2021 o Exhibit 20: Historic Market Size - Deployment Segment 2017 - 2021 ($ billion) o 4.4 Geography Segment Analysis 2017 - 2021 o Exhibit 21: Historic Market Size - Geography Segment 2017 - 2021 ($ billion) o 4.5 Country Segment Analysis 2017 - 2021 o Exhibit 22: Historic Market Size - Country Segment 2017 - 2021 ($ billion) • 5 Five Forces Analysis o 5.1 Five forces summary o Exhibit 23: Five forces analysis - Comparison between 2022 and 2027 o 5.2 Bargaining power of buyers o Exhibit 24: Chart on Bargaining power of buyers - Impact of key factors 2022 and 2027 o 5.3 Bargaining power of suppliers o Exhibit 25: Bargaining power of suppliers - Impact of key factors in 2022 and 2027 o 5.4 Threat of new entrants o Exhibit 26: Threat of new entrants - Impact of key factors in 2022 and 2027 o 5.5 Threat of substitutes o Exhibit 27: Threat of substitutes - Impact of key factors in 2022 and 2027 o 5.6 Threat of rivalry o Exhibit 28: Threat of rivalry - Impact of key factors in 2022 and 2027 o 5.7 Market condition o Exhibit 29: Chart on Market condition - Five forces 2022 and 2027 • 6 Market Segmentation by Application o 6.1 Market segments o Exhibit 30: Chart on Application - Market share 2022-2027 (%) o Exhibit 31: Data Table on Application - Market share 2022-2027 (%) o 6.2 Comparison by Application o Exhibit 32: Chart on Comparison by Application o Exhibit 33: Data Table on Comparison by Application o 6.3 F and A - Market size and forecast 2022-2027 o Exhibit 34: Chart on F and A - Market size and forecast 2022-2027 ($ billion) o Exhibit 35: Data Table on F and A - Market size and forecast 2022-2027 ($ billion) o Exhibit 36: Chart on F and A - Year-over-year growth 2022-2027 (%) o Exhibit 37: Data Table on F and A - Year-over-year growth 2022-2027 (%) o 6.4 IT - Market size and forecast 2022-2027 o Exhibit 38: Chart on IT - Market size and forecast 2022-2027 ($ billion) o Exhibit 39: Data Table on IT - Market size and forecast 2022-2027 ($ billion) o Exhibit 40: Chart on IT - Year-over-year growth 2022-2027 (%) o Exhibit 41: Data Table on IT - Year-over-year growth 2022-2027 (%) o 6.5 SCM - Market size and forecast 2022-2027 o Exhibit 42: Chart on SCM - Market size and forecast 2022-2027 ($ billion) o Exhibit 43: Data Table on SCM - Market size and forecast 2022-2027 ($ billion) o Exhibit 44: Chart on SCM - Year-over-year growth 2022-2027 (%) o Exhibit 45: Data Table on SCM - Year-over-year growth 2022-2027 (%) o 6.6 HR - Market size and forecast 2022-2027 o Exhibit 46: Chart on HR - Market size and forecast 2022-2027 ($ billion) o Exhibit 47: Data Table on HR - Market size and forecast 2022-2027 ($ billion) o Exhibit 48: Chart on HR - Year-over-year growth 2022-2027 (%) o Exhibit 49: Data Table on HR - Year-over-year growth 2022-2027 (%) o 6.7 CRM - Market size and forecast 2022-2027 o Exhibit 50: Chart on CRM - Market size and forecast 2022-2027 ($ billion) o Exhibit 51: Data Table on CRM - Market size and forecast 2022-2027 ($ billion) o Exhibit 52: Chart on CRM - Year-over-year growth 2022-2027 (%) o Exhibit 53: Data Table on CRM - Year-over-year growth 2022-2027 (%) o 6.8 Market opportunity by Application o Exhibit 54: Market opportunity by Application ($ billion) o Exhibit 55: Data Table on Market opportunity by Application ($ billion) • 7 Market Segmentation by Deployment o 7.1 Market segments o Exhibit 56: Chart on Deployment - Market share 2022-2027 (%) o Exhibit 57: Data Table on Deployment - Market share 2022-2027 (%) o 7.2 Comparison by Deployment o Exhibit 58: Chart on Comparison by Deployment o Exhibit 59: Data Table on Comparison by Deployment o 7.3 On-premises - Market size and forecast 2022-2027 o Exhibit 60: Chart on On-premises - Market size and forecast 2022-2027 ($ billion) o Exhibit 61: Data Table on On-premises - Market size and forecast 2022-2027 ($ billion) o Exhibit 62: Chart on On-premises - Year-over-year growth 2022-2027 (%) o Exhibit 63: Data Table on On-premises - Year-over-year growth 2022-2027 (%) o 7.4 Cloud - Market size and forecast 2022-2027 o Exhibit 64: Chart on Cloud - Market size and forecast 2022-2027 ($ billion) o Exhibit 65: Data Table on Cloud - Market size and forecast 2022-2027 ($ billion) o Exhibit 66: Chart on Cloud - Year-over-year growth 2022-2027 (%) o Exhibit 67: Data Table on Cloud - Year-over-year growth 2022-2027 (%) o 7.5 Market opportunity by Deployment o Exhibit 68: Market opportunity by Deployment ($ billion) o Exhibit 69: Data Table on Market opportunity by Deployment ($ billion) • 8 Customer Landscape o 8.1 Customer landscape overview o Exhibit 70: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria • 9 Geographic Landscape o 9.1 Geographic segmentation o Exhibit 71: Chart on Market share By Geographical Landscape 2022-2027 (%) o Exhibit 72: Data Table on Market share By Geographical Landscape 2022-2027 (%) o 9.2 Geographic comparison o Exhibit 73: Chart on Geographic comparison o Exhibit 74: Data Table on Geographic comparison o 9.3 North America - Market size and forecast 2022-2027 o Exhibit 75: Chart on North America - Market size and forecast 2022-2027 ($ billion) o Exhibit 76: Data Table on North America - Market size and forecast 2022-2027 ($ billion) o Exhibit 77: Chart on North America - Year-over-year growth 2022-2027 (%) o Exhibit 78: Data Table on North America - Year-over-year growth 2022-2027 (%) o 9.4 Europe - Market size and forecast 2022-2027 o Exhibit 79: Chart on Europe - Market size and forecast 2022-2027 ($ billion) o Exhibit 80: Data Table on Europe - Market size and forecast 2022-2027 ($ billion) o Exhibit 81: Chart on Europe - Year-over-year growth 2022-2027 (%) o Exhibit 82: Data Table on Europe - Year-over-year growth 2022-2027 (%) o 9.5 APAC - Market size and forecast 2022-2027 o Exhibit 83: Chart on APAC - Market size and forecast 2022-2027 ($ billion) o Exhibit 84: Data Table on APAC - Market size and forecast 2022-2027 ($ billion) o Exhibit 85: Chart on APAC - Year-over-year growth 2022-2027 (%) o Exhibit 86: Data Table on APAC - Year-over-year growth 2022-2027 (%) o 9.6 South America - Market size and forecast 2022-2027 o Exhibit 87: Chart on South America - Market size and forecast 2022-2027 ($ billion) o Exhibit 88: Data Table on South America - Market size and forecast 2022-2027 ($ billion) o Exhibit 89: Chart on South America - Year-over-year growth 2022-2027 (%) o Exhibit 90: Data Table on South America - Year-over-year growth 2022-2027 (%) o 9.7 Middle East and Africa - Market size and forecast 2022-2027 o Exhibit 91: Chart on Middle East and Africa - Market size and forecast 2022-2027 ($ billion) o Exhibit 92: Data Table on Middle East and Africa - Market size and forecast 2022-2027 ($ billion) o Exhibit 93: Chart on Middle East and Africa - Year-over-year growth 2022-2027 (%) o Exhibit 94: Data Table on Middle East and Africa - Year-over-year growth 2022-2027 (%) o 9.8 China - Market size and forecast 2022-2027 o Exhibit 95: Chart on China - Market size and forecast 2022-2027 ($ billion) o Exhibit 96: Data Table on China - Market size and forecast 2022-2027 ($ billion) o Exhibit 97: Chart on China - Year-over-year growth 2022-2027 (%) o Exhibit 98: Data Table on China - Year-over-year growth 2022-2027 (%) o 9.9 US - Market size and forecast 2022-2027 o Exhibit 99: Chart on US - Market size and forecast 2022-2027 ($ billion) o Exhibit 100: Data Table on US - Market size and forecast 2022-2027 ($ billion) o Exhibit 101: Chart on US - Year-over-year growth 2022-2027 (%) o Exhibit 102: Data Table on US - Year-over-year growth 2022-2027 (%) o 9.10 Germany - Market size and forecast 2022-2027 o Exhibit 103: Chart on Germany - Market size and forecast 2022-2027 ($ billion) o Exhibit 104: Data Table on Germany - Market size and forecast 2022-2027 ($ billion) o Exhibit 105: Chart on Germany - Year-over-year growth 2022-2027 (%) o Exhibit 106: Data Table on Germany - Year-over-year growth 2022-2027 (%) o 9.11 UK - Market size and forecast 2022-2027 o Exhibit 107: Chart on UK - Market size and forecast 2022-2027 ($ billion) o Exhibit 108: Data Table on UK - Market size and forecast 2022-2027 ($ billion) o Exhibit 109: Chart on UK - Year-over-year growth 2022-2027 (%) o Exhibit 110: Data Table on UK - Year-over-year growth 2022-2027 (%) o 9.12 France - Market size and forecast 2022-2027 o Exhibit 111: Chart on France - Market size and forecast 2022-2027 ($ billion) o Exhibit 112: Data Table on France - Market size and forecast 2022-2027 ($ billion) o Exhibit 113: Chart on France - Year-over-year growth 2022-2027 (%) o Exhibit 114: Data Table on France - Year-over-year growth 2022-2027 (%) o 9.13 Market opportunity By Geographical Landscape o Exhibit 115: Market opportunity By Geographical Landscape ($ billion) o Exhibit 116: Data Tables on Market opportunity By Geographical Landscape ($ billion) • 10 Drivers, Challenges, and Trends o 10.1 Market drivers o 10.2 Market challenges o 10.3 Impact of drivers and challenges o Exhibit 117: Impact of drivers and challenges in 2022 and 2027 o 10.4 Market trends • 11 Vendor Landscape o 11.1 Overview o 11.2 Vendor landscape o Exhibit 118: Overview on Criticality of inputs and Factors of differentiation o 11.3 Landscape disruption o Exhibit 119: Overview on factors of disruption o 11.4 Industry risks o Exhibit 120: Impact of key risks on business • 12 Vendor Analysis o 12.1 Vendors covered o Exhibit 121: Vendors covered o 12.2 Market positioning of vendors o Exhibit 122: Matrix on vendor position and classification o 12.3 Accenture Plc o Exhibit 123: Accenture Plc - Overview o Exhibit 124: Accenture Plc - Business segments o Exhibit 125: Accenture Plc - Key offerings o Exhibit 126: Accenture Plc - Segment focus o 12.4 Atos SE o Exhibit 127: Atos SE - Overview o Exhibit 128: Atos SE - Business segments o Exhibit 129: Atos SE - Key news o Exhibit 130: Atos SE - Key offerings o Exhibit 131: Atos SE - Segment focus o 12.5 Capgemini Service SAS o Exhibit 132: Capgemini Service SAS - Overview o Exhibit 133: Capgemini Service SAS - Business segments o Exhibit 134: Capgemini Service SAS - Key news o Exhibit 135: Capgemini Service SAS - Key offerings o Exhibit 136: Capgemini Service SAS - Segment focus o 12.6 CGI Inc. o Exhibit 137: CGI Inc. - Overview o Exhibit 138: CGI Inc. - Business segments o Exhibit 139: CGI Inc. - Key news o Exhibit 140: CGI Inc. - Key offerings o Exhibit 141: CGI Inc. - Segment focus o 12.7 Cognizant Technology Solutions Corp. o Exhibit 142: Cognizant Technology Solutions Corp. - Overview o Exhibit 143: Cognizant Technology Solutions Corp. - Business segments o Exhibit 144: Cognizant Technology Solutions Corp. - Key news o Exhibit 145: Cognizant Technology Solutions Corp. - Key offerings o Exhibit 146: Cognizant Technology Solutions Corp. - Segment focus o 12.8 Deloitte Touche Tohmatsu Ltd. o Exhibit 147: Deloitte Touche Tohmatsu Ltd. - Overview o Exhibit 148: Deloitte Touche Tohmatsu Ltd. - Business segments o Exhibit 149: Deloitte Touche Tohmatsu Ltd. - Key offerings o Exhibit 150: Deloitte Touche Tohmatsu Ltd. - Segment focus o 12.9 ExlService Holdings Inc. o Exhibit 151: ExlService Holdings Inc. - Overview o Exhibit 152: ExlService Holdings Inc. - Business segments o Exhibit 153: ExlService Holdings Inc. - Key news o Exhibit 154: ExlService Holdings Inc. - Key offerings o Exhibit 155: ExlService Holdings Inc. - Segment focus o 12.10 Gartner Inc. o Exhibit 156: Gartner Inc. - Overview o Exhibit 157: Gartner Inc. - Business segments o Exhibit 158: Gartner Inc. - Key offerings o Exhibit 159: Gartner Inc. - Segment focus o 12.11 Genpact Ltd. o Exhibit 160: Genpact Ltd. - Overview o Exhibit 161: Genpact Ltd. - Business segments o Exhibit 162: Genpact Ltd. - Key news o Exhibit 163: Genpact Ltd. - Key offerings o Exhibit 164: Genpact Ltd. - Segment focus o 12.12 HCL Technologies Ltd. o Exhibit 165: HCL Technologies Ltd. - Overview o Exhibit 166: HCL Technologies Ltd. - Business segments o Exhibit 167: HCL Technologies Ltd. - Key news o Exhibit 168: HCL Technologies Ltd. - Key offerings o Exhibit 169: HCL Technologies Ltd. - Segment focus o 12.13 Infosys Ltd. o Exhibit 170: Infosys Ltd. - Overview o Exhibit 171: Infosys Ltd. - Business segments o Exhibit 172: Infosys Ltd. - Key news o Exhibit 173: Infosys Ltd. - Key offerings o Exhibit 174: Infosys Ltd. - Segment focus o 12.14 International Business Machines Corp. o Exhibit 175: International Business Machines Corp. - Overview o Exhibit 176: International Business Machines Corp. - Business segments o Exhibit 177: International Business Machines Corp. - Key news o Exhibit 178: International Business Machines Corp. - Key offerings o Exhibit 179: International Business Machines Corp. - Segment focus o 12.15 SAP SE o Exhibit 180: SAP SE - Overview o Exhibit 181: SAP SE - Business segments o Exhibit 182: SAP SE - Key news o Exhibit 183: SAP SE - Key offerings o Exhibit 184: SAP SE - Segment focus o 12.16 Tata Consultancy Services Ltd. o Exhibit 185: Tata Consultancy Services Ltd. - Overview o Exhibit 186: Tata Consultancy Services Ltd. - Business segments o Exhibit 187: Tata Consultancy Services Ltd. - Key news o Exhibit 188: Tata Consultancy Services Ltd. - Key offerings o Exhibit 189: Tata Consultancy Services Ltd. - Segment focus o 12.17 Wipro Ltd. o Exhibit 190: Wipro Ltd. - Overview o Exhibit 191: Wipro Ltd. - Business segments o Exhibit 192: Wipro Ltd. - Key news o Exhibit 193: Wipro Ltd. - Key offerings o Exhibit 194: Wipro Ltd. - Segment focus • 13 Appendix o 13.1 Scope of the report o 13.2 Inclusions and exclusions checklist o Exhibit 195: Inclusions checklist o Exhibit 196: Exclusions checklist o 13.3 Currency conversion rates for US$ o Exhibit 197: Currency conversion rates for US$ o 13.4 Research methodology o Exhibit 198: Research methodology o Exhibit 199: Validation techniques employed for market sizing o Exhibit 200: Information sources o 13.5 List of abbreviations o Exhibit 201: List of abbreviations o Engineering and Research and Development Services Exhibits: Exhibits1: Executive Summary - Chart on Market Overview Exhibits2: Executive Summary - Data Table on Market Overview Exhibits3: Executive Summary - Chart on Global Market Characteristics Exhibits4: Executive Summary - Chart on Market By Geographical Landscape Exhibits5: Executive Summary - Chart on Market Segmentation by Application Exhibits6: Executive Summary - Chart on Market Segmentation by Deployment Exhibits7: Executive Summary - Chart on Incremental Growth Exhibits8: Executive Summary - Data Table on Incremental Growth Exhibits9: Executive Summary - Chart on Vendor Market Positioning Exhibits10: Parent market Exhibits11: Market Characteristics Exhibits12: Offerings of vendors included in the market definition Exhibits13: Market segments Exhibits14: Chart on Global - Market size and forecast 2022-2027 ($ billion) Exhibits15: Data Table on Global - Market size and forecast 2022-2027 ($ billion) Exhibits16: Chart on Global Market: Year-over-year growth 2022-2027 (%) Exhibits17: Data Table on Global Market: Year-over-year growth 2022-2027 (%) Exhibits18: Historic Market Size - Data Table on global shared services market 2017 - 2021 ($ billion) Exhibits19: Historic Market Size - Application Segment 2017 - 2021 ($ billion) Exhibits20: Historic Market Size - Deployment Segment 2017 - 2021 ($ billion) Exhibits21: Historic Market Size - Geography Segment 2017 - 2021 ($ billion) Exhibits22: Historic Market Size - Country Segment 2017 - 2021 ($ billion) Exhibits23: Five forces analysis - Comparison between 2022 and 2027 Exhibits24: Chart on Bargaining power of buyers - Impact of key factors 2022 and 2027 Exhibits25: Bargaining power of suppliers - Impact of key factors in 2022 and 2027 Exhibits26: Threat of new entrants - Impact of key factors in 2022 and 2027 Exhibits27: Threat of substitutes - Impact of key factors in 2022 and 2027 Exhibits28: Threat of rivalry - Impact of key factors in 2022 and 2027 Exhibits29: Chart on Market condition - Five forces 2022 and 2027 Exhibits30: Chart on Application - Market share 2022-2027 (%) Exhibits31: Data Table on Application - Market share 2022-2027 (%) Exhibits32: Chart on Comparison by Application Exhibits33: Data Table on Comparison by Application Exhibits34: Chart on F and A - Market size and forecast 2022-2027 ($ billion) Exhibits35: Data Table on F and A - Market size and forecast 2022-2027 ($ billion) Exhibits36: Chart on F and A - Year-over-year growth 2022-2027 (%) Exhibits37: Data Table on F and A - Year-over-year growth 2022-2027 (%) Exhibits38: Chart on IT - Market size and forecast 2022-2027 ($ billion) Exhibits39: Data Table on IT - Market size and forecast 2022-2027 ($ billion) Exhibits40: Chart on IT - Year-over-year growth 2022-2027 (%) Exhibits41: Data Table on IT - Year-over-year growth 2022-2027 (%) Exhibits42: Chart on SCM - Market size and forecast 2022-2027 ($ billion) Exhibits43: Data Table on SCM - Market size and forecast 2022-2027 ($ billion) Exhibits44: Chart on SCM - Year-over-year growth 2022-2027 (%) Exhibits45: Data Table on SCM - Year-over-year growth 2022-2027 (%) Exhibits46: Chart on HR - Market size and forecast 2022-2027 ($ billion) Exhibits47: Data Table on HR - Market size and forecast 2022-2027 ($ billion) Exhibits48: Chart on HR - Year-over-year growth 2022-2027 (%) Exhibits49: Data Table on HR - Year-over-year growth 2022-2027 (%) Exhibits50: Chart on CRM - Market size and forecast 2022-2027 ($ billion) Exhibits51: Data Table on CRM - Market size and forecast 2022-2027 ($ billion) Exhibits52: Chart on CRM - Year-over-year growth 2022-2027 (%) Exhibits53: Data Table on CRM - Year-over-year growth 2022-2027 (%) Exhibits54: Market opportunity by Application ($ billion) Exhibits55: Data Table on Market opportunity by Application ($ billion) Exhibits56: Chart on Deployment - Market share 2022-2027 (%) Exhibits57: Data Table on Deployment - Market share 2022-2027 (%) Exhibits58: Chart on Comparison by Deployment Exhibits59: Data Table on Comparison by Deployment Exhibits60: Chart on On-premises - Market size and forecast 2022-2027 ($ billion) Exhibits61: Data Table on On-premises - Market size and forecast 2022-2027 ($ billion) Exhibits62: Chart on On-premises - Year-over-year growth 2022-2027 (%) Exhibits63: Data Table on On-premises - Year-over-year growth 2022-2027 (%) Exhibits64: Chart on Cloud - Market size and forecast 2022-2027 ($ billion) Exhibits65: Data Table on Cloud - Market size and forecast 2022-2027 ($ billion) Exhibits66: Chart on Cloud - Year-over-year growth 2022-2027 (%) Exhibits67: Data Table on Cloud - Year-over-year growth 2022-2027 (%) Exhibits68: Market opportunity by Deployment ($ billion) Exhibits69: Data Table on Market opportunity by Deployment ($ billion) Exhibits70: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria Exhibits71: Chart on Market share By Geographical Landscape 2022-2027 (%) Exhibits72: Data Table on Market share By Geographical Landscape 2022-2027 (%) Exhibits73: Chart on Geographic comparison Exhibits74: Data Table on Geographic comparison Exhibits75: Chart on North America - Market size and forecast 2022-2027 ($ billion) Exhibits76: Data Table on North America - Market size and forecast 2022-2027 ($ billion) Exhibits77: Chart on North America - Year-over-year growth 2022-2027 (%) Exhibits78: Data Table on North America - Year-over-year growth 2022-2027 (%) Exhibits79: Chart on Europe - Market size and forecast 2022-2027 ($ billion) Exhibits80: Data Table on Europe - Market size and forecast 2022-2027 ($ billion) Exhibits81: Chart on Europe - Year-over-year growth 2022-2027 (%) Exhibits82: Data Table on Europe - Year-over-year growth 2022-2027 (%) Exhibits83: Chart on APAC - Market size and forecast 2022-2027 ($ billion) Exhibits84: Data Table on APAC - Market size and forecast 2022-2027 ($ billion) Exhibits85: Chart on APAC - Year-over-year growth 2022-2027 (%) Exhibits86: Data Table on APAC - Year-over-year growth 2022-2027 (%) Exhibits87: Chart on South America - Market size and forecast 2022-2027 ($ billion) Exhibits88: Data Table on South America - Market size and forecast 2022-2027 ($ billion) Exhibits89: Chart on South America - Year-over-year growth 2022-2027 (%) Exhibits90: Data Table on South America - Year-over-year growth 2022-2027 (%) Exhibits91: Chart on Middle East and Africa - Market size and forecast 2022-2027 ($ billion) Exhibits92: Data Table on Middle East and Africa - Market size and forecast 2022-2027 ($ billion) Exhibits93: Chart on Middle East and Africa - Year-over-year growth 2022-2027 (%) Exhibits94: Data Table on Middle East and Africa - Year-over-year growth 2022-2027 (%) Exhibits95: Chart on China - Market size and forecast 2022-2027 ($ billion) Exhibits96: Data Table on China - Market size and forecast 2022-2027 ($ billion) Exhibits97: Chart on China - Year-over-year growth 2022-2027 (%) Exhibits98: Data Table on China - Year-over-year growth 2022-2027 (%) Exhibits99: Chart on US - Market size and forecast 2022-2027 ($ billion) Exhibits100: Data Table on US - Market size and forecast 2022-2027 ($ billion) Exhibits101: Chart on US - Year-over-year growth 2022-2027 (%) Exhibits102: Data Table on US - Year-over-year growth 2022-2027 (%) Exhibits103: Chart on Germany - Market size and forecast 2022-2027 ($ billion) Exhibits104: Data Table on Germany - Market size and forecast 2022-2027 ($ billion) Exhibits105: Chart on Germany - Year-over-year growth 2022-2027 (%) Exhibits106: Data Table on Germany - Year-over-year growth 2022-2027 (%) Exhibits107: Chart on UK - Market size and forecast 2022-2027 ($ billion) Exhibits108: Data Table on UK - Market size and forecast 2022-2027 ($ billion) Exhibits109: Chart on UK - Year-over-year growth 2022-2027 (%) Exhibits110: Data Table on UK - Year-over-year growth 2022-2027 (%) Exhibits111: Chart on France - Market size and forecast 2022-2027 ($ billion) Exhibits112: Data Table on France - Market size and forecast 2022-2027 ($ billion) Exhibits113: Chart on France - Year-over-year growth 2022-2027 (%) Exhibits114: Data Table on France - Year-over-year growth 2022-2027 (%) Exhibits115: Market opportunity By Geographical Landscape ($ billion) Exhibits116: Data Tables on Market opportunity By Geographical Landscape ($ billion) Exhibits117: Impact of drivers and challenges in 2022 and 2027 Exhibits118: Overview on Criticality of inputs and Factors of differentiation Exhibits119: Overview on factors of disruption Exhibits120: Impact of key risks on business Exhibits121: Vendors covered Exhibits122: Matrix on vendor position and classification Exhibits123: Accenture Plc - Overview Exhibits124: Accenture Plc - Business segments Exhibits125: Accenture Plc - Key offerings Exhibits126: Accenture Plc - Segment focus Exhibits127: Atos SE - Overview Exhibits128: Atos SE - Business segments Exhibits129: Atos SE - Key news Exhibits130: Atos SE - Key offerings Exhibits131: Atos SE - Segment focus Exhibits132: Capgemini Service SAS - Overview Exhibits133: Capgemini Service SAS - Business segments Exhibits134: Capgemini Service SAS - Key news Exhibits135: Capgemini Service SAS - Key offerings Exhibits136: Capgemini Service SAS - Segment focus Exhibits137: CGI Inc. - Overview Exhibits138: CGI Inc. - Business segments Exhibits139: CGI Inc. - Key news Exhibits140: CGI Inc. - Key offerings Exhibits141: CGI Inc. - Segment focus Exhibits142: Cognizant Technology Solutions Corp. - Overview Exhibits143: Cognizant Technology Solutions Corp. - Business segments Exhibits144: Cognizant Technology Solutions Corp. - Key news Exhibits145: Cognizant Technology Solutions Corp. - Key offerings Exhibits146: Cognizant Technology Solutions Corp. - Segment focus Exhibits147: Deloitte Touche Tohmatsu Ltd. - Overview Exhibits148: Deloitte Touche Tohmatsu Ltd. - Business segments Exhibits149: Deloitte Touche Tohmatsu Ltd. - Key offerings Exhibits150: Deloitte Touche Tohmatsu Ltd. - Segment focus Exhibits151: ExlService Holdings Inc. - Overview Exhibits152: ExlService Holdings Inc. - Business segments Exhibits153: ExlService Holdings Inc. - Key news Exhibits154: ExlService Holdings Inc. - Key offerings Exhibits155: ExlService Holdings Inc. - Segment focus Exhibits156: Gartner Inc. - Overview Exhibits157: Gartner Inc. - Business segments Exhibits158: Gartner Inc. - Key offerings Exhibits159: Gartner Inc. - Segment focus Exhibits160: Genpact Ltd. - Overview Exhibits161: Genpact Ltd. - Business segments Exhibits162: Genpact Ltd. - Key news Exhibits163: Genpact Ltd. - Key offerings Exhibits164: Genpact Ltd. - Segment focus Exhibits165: HCL Technologies Ltd. - Overview Exhibits166: HCL Technologies Ltd. - Business segments Exhibits167: HCL Technologies Ltd. - Key news Exhibits168: HCL Technologies Ltd. - Key offerings Exhibits169: HCL Technologies Ltd. - Segment focus Exhibits170: Infosys Ltd. - Overview Exhibits171: Infosys Ltd. - Business segments Exhibits172: Infosys Ltd. - Key news Exhibits173: Infosys Ltd. - Key offerings Exhibits174: Infosys Ltd. - Segment focus Exhibits175: International Business Machines Corp. - Overview Exhibits176: International Business Machines Corp. - Business segments Exhibits177: International Business Machines Corp. - Key news Exhibits178: International Business Machines Corp. - Key offerings Exhibits179: International Business Machines Corp. - Segment focus Exhibits180: SAP SE - Overview Exhibits181: SAP SE - Business segments Exhibits182: SAP SE - Key news Exhibits183: SAP SE - Key offerings Exhibits184: SAP SE - Segment focus Exhibits185: Tata Consultancy Services Ltd. - Overview Exhibits186: Tata Consultancy Services Ltd. - Business segments Exhibits187: Tata Consultancy Services Ltd. - Key news Exhibits188: Tata Consultancy Services Ltd. - Key offerings Exhibits189: Tata Consultancy Services Ltd. - Segment focus Exhibits190: Wipro Ltd. - Overview Exhibits191: Wipro Ltd. - Business segments Exhibits192: Wipro Ltd. - Key news Exhibits193: Wipro Ltd. - Key offerings Exhibits194: Wipro Ltd. - Segment focus Exhibits195: Inclusions checklist Exhibits196: Exclusions checklist Exhibits197: Currency conversion rates for US$ Exhibits198: Research methodology Exhibits199: Validation techniques employed for market sizing Exhibits200: Information sources Exhibits201: List of abbreviations
SummaryGlobal Shared Services Market 2023-2027 Table of Contents• 1 Executive Summaryo 1.1 Market overview o Exhibit 01: Executive Summary - Chart on Market Overview o Exhibit 02: Executive Summary - Data Table on Market Overview o Exhibit 03: Executive Summary - Chart on Global Market Characteristics o Exhibit 04: Executive Summary - Chart on Market By Geographical Landscape o Exhibit 05: Executive Summary - Chart on Market Segmentation by Application o Exhibit 06: Executive Summary - Chart on Market Segmentation by Deployment o Exhibit 07: Executive Summary - Chart on Incremental Growth o Exhibit 08: Executive Summary - Data Table on Incremental Growth o Exhibit 09: Executive Summary - Chart on Vendor Market Positioning • 2 Market Landscape o 2.1 Market ecosystem o Exhibit 10: Parent market o Exhibit 11: Market Characteristics • 3 Market Sizing o 3.1 Market definition o Exhibit 12: Offerings of vendors included in the market definition o 3.2 Market segment analysis o Exhibit 13: Market segments o 3.3 Market size 2022 o 3.4 Market outlook: Forecast for 2022-2027 o Exhibit 14: Chart on Global - Market size and forecast 2022-2027 ($ billion) o Exhibit 15: Data Table on Global - Market size and forecast 2022-2027 ($ billion) o Exhibit 16: Chart on Global Market: Year-over-year growth 2022-2027 (%) o Exhibit 17: Data Table on Global Market: Year-over-year growth 2022-2027 (%) • 4 Historic Market Size o 4.1 Global shared services market 2017 - 2021 o Exhibit 18: Historic Market Size - Data Table on global shared services market 2017 - 2021 ($ billion) o 4.2 Application Segment Analysis 2017 - 2021 o Exhibit 19: Historic Market Size - Application Segment 2017 - 2021 ($ billion) o 4.3 Deployment Segment Analysis 2017 - 2021 o Exhibit 20: Historic Market Size - Deployment Segment 2017 - 2021 ($ billion) o 4.4 Geography Segment Analysis 2017 - 2021 o Exhibit 21: Historic Market Size - Geography Segment 2017 - 2021 ($ billion) o 4.5 Country Segment Analysis 2017 - 2021 o Exhibit 22: Historic Market Size - Country Segment 2017 - 2021 ($ billion) • 5 Five Forces Analysis o 5.1 Five forces summary o Exhibit 23: Five forces analysis - Comparison between 2022 and 2027 o 5.2 Bargaining power of buyers o Exhibit 24: Chart on Bargaining power of buyers - Impact of key factors 2022 and 2027 o 5.3 Bargaining power of suppliers o Exhibit 25: Bargaining power of suppliers - Impact of key factors in 2022 and 2027 o 5.4 Threat of new entrants o Exhibit 26: Threat of new entrants - Impact of key factors in 2022 and 2027 o 5.5 Threat of substitutes o Exhibit 27: Threat of substitutes - Impact of key factors in 2022 and 2027 o 5.6 Threat of rivalry o Exhibit 28: Threat of rivalry - Impact of key factors in 2022 and 2027 o 5.7 Market condition o Exhibit 29: Chart on Market condition - Five forces 2022 and 2027 • 6 Market Segmentation by Application o 6.1 Market segments o Exhibit 30: Chart on Application - Market share 2022-2027 (%) o Exhibit 31: Data Table on Application - Market share 2022-2027 (%) o 6.2 Comparison by Application o Exhibit 32: Chart on Comparison by Application o Exhibit 33: Data Table on Comparison by Application o 6.3 F and A - Market size and forecast 2022-2027 o Exhibit 34: Chart on F and A - Market size and forecast 2022-2027 ($ billion) o Exhibit 35: Data Table on F and A - Market size and forecast 2022-2027 ($ billion) o Exhibit 36: Chart on F and A - Year-over-year growth 2022-2027 (%) o Exhibit 37: Data Table on F and A - Year-over-year growth 2022-2027 (%) o 6.4 IT - Market size and forecast 2022-2027 o Exhibit 38: Chart on IT - Market size and forecast 2022-2027 ($ billion) o Exhibit 39: Data Table on IT - Market size and forecast 2022-2027 ($ billion) o Exhibit 40: Chart on IT - Year-over-year growth 2022-2027 (%) o Exhibit 41: Data Table on IT - Year-over-year growth 2022-2027 (%) o 6.5 SCM - Market size and forecast 2022-2027 o Exhibit 42: Chart on SCM - Market size and forecast 2022-2027 ($ billion) o Exhibit 43: Data Table on SCM - Market size and forecast 2022-2027 ($ billion) o Exhibit 44: Chart on SCM - Year-over-year growth 2022-2027 (%) o Exhibit 45: Data Table on SCM - Year-over-year growth 2022-2027 (%) o 6.6 HR - Market size and forecast 2022-2027 o Exhibit 46: Chart on HR - Market size and forecast 2022-2027 ($ billion) o Exhibit 47: Data Table on HR - Market size and forecast 2022-2027 ($ billion) o Exhibit 48: Chart on HR - Year-over-year growth 2022-2027 (%) o Exhibit 49: Data Table on HR - Year-over-year growth 2022-2027 (%) o 6.7 CRM - Market size and forecast 2022-2027 o Exhibit 50: Chart on CRM - Market size and forecast 2022-2027 ($ billion) o Exhibit 51: Data Table on CRM - Market size and forecast 2022-2027 ($ billion) o Exhibit 52: Chart on CRM - Year-over-year growth 2022-2027 (%) o Exhibit 53: Data Table on CRM - Year-over-year growth 2022-2027 (%) o 6.8 Market opportunity by Application o Exhibit 54: Market opportunity by Application ($ billion) o Exhibit 55: Data Table on Market opportunity by Application ($ billion) • 7 Market Segmentation by Deployment o 7.1 Market segments o Exhibit 56: Chart on Deployment - Market share 2022-2027 (%) o Exhibit 57: Data Table on Deployment - Market share 2022-2027 (%) o 7.2 Comparison by Deployment o Exhibit 58: Chart on Comparison by Deployment o Exhibit 59: Data Table on Comparison by Deployment o 7.3 On-premises - Market size and forecast 2022-2027 o Exhibit 60: Chart on On-premises - Market size and forecast 2022-2027 ($ billion) o Exhibit 61: Data Table on On-premises - Market size and forecast 2022-2027 ($ billion) o Exhibit 62: Chart on On-premises - Year-over-year growth 2022-2027 (%) o Exhibit 63: Data Table on On-premises - Year-over-year growth 2022-2027 (%) o 7.4 Cloud - Market size and forecast 2022-2027 o Exhibit 64: Chart on Cloud - Market size and forecast 2022-2027 ($ billion) o Exhibit 65: Data Table on Cloud - Market size and forecast 2022-2027 ($ billion) o Exhibit 66: Chart on Cloud - Year-over-year growth 2022-2027 (%) o Exhibit 67: Data Table on Cloud - Year-over-year growth 2022-2027 (%) o 7.5 Market opportunity by Deployment o Exhibit 68: Market opportunity by Deployment ($ billion) o Exhibit 69: Data Table on Market opportunity by Deployment ($ billion) • 8 Customer Landscape o 8.1 Customer landscape overview o Exhibit 70: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria • 9 Geographic Landscape o 9.1 Geographic segmentation o Exhibit 71: Chart on Market share By Geographical Landscape 2022-2027 (%) o Exhibit 72: Data Table on Market share By Geographical Landscape 2022-2027 (%) o 9.2 Geographic comparison o Exhibit 73: Chart on Geographic comparison o Exhibit 74: Data Table on Geographic comparison o 9.3 North America - Market size and forecast 2022-2027 o Exhibit 75: Chart on North America - Market size and forecast 2022-2027 ($ billion) o Exhibit 76: Data Table on North America - Market size and forecast 2022-2027 ($ billion) o Exhibit 77: Chart on North America - Year-over-year growth 2022-2027 (%) o Exhibit 78: Data Table on North America - Year-over-year growth 2022-2027 (%) o 9.4 Europe - Market size and forecast 2022-2027 o Exhibit 79: Chart on Europe - Market size and forecast 2022-2027 ($ billion) o Exhibit 80: Data Table on Europe - Market size and forecast 2022-2027 ($ billion) o Exhibit 81: Chart on Europe - Year-over-year growth 2022-2027 (%) o Exhibit 82: Data Table on Europe - Year-over-year growth 2022-2027 (%) o 9.5 APAC - Market size and forecast 2022-2027 o Exhibit 83: Chart on APAC - Market size and forecast 2022-2027 ($ billion) o Exhibit 84: Data Table on APAC - Market size and forecast 2022-2027 ($ billion) o Exhibit 85: Chart on APAC - Year-over-year growth 2022-2027 (%) o Exhibit 86: Data Table on APAC - Year-over-year growth 2022-2027 (%) o 9.6 South America - Market size and forecast 2022-2027 o Exhibit 87: Chart on South America - Market size and forecast 2022-2027 ($ billion) o Exhibit 88: Data Table on South America - Market size and forecast 2022-2027 ($ billion) o Exhibit 89: Chart on South America - Year-over-year growth 2022-2027 (%) o Exhibit 90: Data Table on South America - Year-over-year growth 2022-2027 (%) o 9.7 Middle East and Africa - Market size and forecast 2022-2027 o Exhibit 91: Chart on Middle East and Africa - Market size and forecast 2022-2027 ($ billion) o Exhibit 92: Data Table on Middle East and Africa - Market size and forecast 2022-2027 ($ billion) o Exhibit 93: Chart on Middle East and Africa - Year-over-year growth 2022-2027 (%) o Exhibit 94: Data Table on Middle East and Africa - Year-over-year growth 2022-2027 (%) o 9.8 China - Market size and forecast 2022-2027 o Exhibit 95: Chart on China - Market size and forecast 2022-2027 ($ billion) o Exhibit 96: Data Table on China - Market size and forecast 2022-2027 ($ billion) o Exhibit 97: Chart on China - Year-over-year growth 2022-2027 (%) o Exhibit 98: Data Table on China - Year-over-year growth 2022-2027 (%) o 9.9 US - Market size and forecast 2022-2027 o Exhibit 99: Chart on US - Market size and forecast 2022-2027 ($ billion) o Exhibit 100: Data Table on US - Market size and forecast 2022-2027 ($ billion) o Exhibit 101: Chart on US - Year-over-year growth 2022-2027 (%) o Exhibit 102: Data Table on US - Year-over-year growth 2022-2027 (%) o 9.10 Germany - Market size and forecast 2022-2027 o Exhibit 103: Chart on Germany - Market size and forecast 2022-2027 ($ billion) o Exhibit 104: Data Table on Germany - Market size and forecast 2022-2027 ($ billion) o Exhibit 105: Chart on Germany - Year-over-year growth 2022-2027 (%) o Exhibit 106: Data Table on Germany - Year-over-year growth 2022-2027 (%) o 9.11 UK - Market size and forecast 2022-2027 o Exhibit 107: Chart on UK - Market size and forecast 2022-2027 ($ billion) o Exhibit 108: Data Table on UK - Market size and forecast 2022-2027 ($ billion) o Exhibit 109: Chart on UK - Year-over-year growth 2022-2027 (%) o Exhibit 110: Data Table on UK - Year-over-year growth 2022-2027 (%) o 9.12 France - Market size and forecast 2022-2027 o Exhibit 111: Chart on France - Market size and forecast 2022-2027 ($ billion) o Exhibit 112: Data Table on France - Market size and forecast 2022-2027 ($ billion) o Exhibit 113: Chart on France - Year-over-year growth 2022-2027 (%) o Exhibit 114: Data Table on France - Year-over-year growth 2022-2027 (%) o 9.13 Market opportunity By Geographical Landscape o Exhibit 115: Market opportunity By Geographical Landscape ($ billion) o Exhibit 116: Data Tables on Market opportunity By Geographical Landscape ($ billion) • 10 Drivers, Challenges, and Trends o 10.1 Market drivers o 10.2 Market challenges o 10.3 Impact of drivers and challenges o Exhibit 117: Impact of drivers and challenges in 2022 and 2027 o 10.4 Market trends • 11 Vendor Landscape o 11.1 Overview o 11.2 Vendor landscape o Exhibit 118: Overview on Criticality of inputs and Factors of differentiation o 11.3 Landscape disruption o Exhibit 119: Overview on factors of disruption o 11.4 Industry risks o Exhibit 120: Impact of key risks on business • 12 Vendor Analysis o 12.1 Vendors covered o Exhibit 121: Vendors covered o 12.2 Market positioning of vendors o Exhibit 122: Matrix on vendor position and classification o 12.3 Accenture Plc o Exhibit 123: Accenture Plc - Overview o Exhibit 124: Accenture Plc - Business segments o Exhibit 125: Accenture Plc - Key offerings o Exhibit 126: Accenture Plc - Segment focus o 12.4 Atos SE o Exhibit 127: Atos SE - Overview o Exhibit 128: Atos SE - Business segments o Exhibit 129: Atos SE - Key news o Exhibit 130: Atos SE - Key offerings o Exhibit 131: Atos SE - Segment focus o 12.5 Capgemini Service SAS o Exhibit 132: Capgemini Service SAS - Overview o Exhibit 133: Capgemini Service SAS - Business segments o Exhibit 134: Capgemini Service SAS - Key news o Exhibit 135: Capgemini Service SAS - Key offerings o Exhibit 136: Capgemini Service SAS - Segment focus o 12.6 CGI Inc. o Exhibit 137: CGI Inc. - Overview o Exhibit 138: CGI Inc. - Business segments o Exhibit 139: CGI Inc. - Key news o Exhibit 140: CGI Inc. - Key offerings o Exhibit 141: CGI Inc. - Segment focus o 12.7 Cognizant Technology Solutions Corp. o Exhibit 142: Cognizant Technology Solutions Corp. - Overview o Exhibit 143: Cognizant Technology Solutions Corp. - Business segments o Exhibit 144: Cognizant Technology Solutions Corp. - Key news o Exhibit 145: Cognizant Technology Solutions Corp. - Key offerings o Exhibit 146: Cognizant Technology Solutions Corp. - Segment focus o 12.8 Deloitte Touche Tohmatsu Ltd. o Exhibit 147: Deloitte Touche Tohmatsu Ltd. - Overview o Exhibit 148: Deloitte Touche Tohmatsu Ltd. - Business segments o Exhibit 149: Deloitte Touche Tohmatsu Ltd. - Key offerings o Exhibit 150: Deloitte Touche Tohmatsu Ltd. - Segment focus o 12.9 ExlService Holdings Inc. o Exhibit 151: ExlService Holdings Inc. - Overview o Exhibit 152: ExlService Holdings Inc. - Business segments o Exhibit 153: ExlService Holdings Inc. - Key news o Exhibit 154: ExlService Holdings Inc. - Key offerings o Exhibit 155: ExlService Holdings Inc. - Segment focus o 12.10 Gartner Inc. o Exhibit 156: Gartner Inc. - Overview o Exhibit 157: Gartner Inc. - Business segments o Exhibit 158: Gartner Inc. - Key offerings o Exhibit 159: Gartner Inc. - Segment focus o 12.11 Genpact Ltd. o Exhibit 160: Genpact Ltd. - Overview o Exhibit 161: Genpact Ltd. - Business segments o Exhibit 162: Genpact Ltd. - Key news o Exhibit 163: Genpact Ltd. - Key offerings o Exhibit 164: Genpact Ltd. - Segment focus o 12.12 HCL Technologies Ltd. o Exhibit 165: HCL Technologies Ltd. - Overview o Exhibit 166: HCL Technologies Ltd. - Business segments o Exhibit 167: HCL Technologies Ltd. - Key news o Exhibit 168: HCL Technologies Ltd. - Key offerings o Exhibit 169: HCL Technologies Ltd. - Segment focus o 12.13 Infosys Ltd. o Exhibit 170: Infosys Ltd. - Overview o Exhibit 171: Infosys Ltd. - Business segments o Exhibit 172: Infosys Ltd. - Key news o Exhibit 173: Infosys Ltd. - Key offerings o Exhibit 174: Infosys Ltd. - Segment focus o 12.14 International Business Machines Corp. o Exhibit 175: International Business Machines Corp. - Overview o Exhibit 176: International Business Machines Corp. - Business segments o Exhibit 177: International Business Machines Corp. - Key news o Exhibit 178: International Business Machines Corp. - Key offerings o Exhibit 179: International Business Machines Corp. - Segment focus o 12.15 SAP SE o Exhibit 180: SAP SE - Overview o Exhibit 181: SAP SE - Business segments o Exhibit 182: SAP SE - Key news o Exhibit 183: SAP SE - Key offerings o Exhibit 184: SAP SE - Segment focus o 12.16 Tata Consultancy Services Ltd. o Exhibit 185: Tata Consultancy Services Ltd. - Overview o Exhibit 186: Tata Consultancy Services Ltd. - Business segments o Exhibit 187: Tata Consultancy Services Ltd. - Key news o Exhibit 188: Tata Consultancy Services Ltd. - Key offerings o Exhibit 189: Tata Consultancy Services Ltd. - Segment focus o 12.17 Wipro Ltd. o Exhibit 190: Wipro Ltd. - Overview o Exhibit 191: Wipro Ltd. - Business segments o Exhibit 192: Wipro Ltd. - Key news o Exhibit 193: Wipro Ltd. - Key offerings o Exhibit 194: Wipro Ltd. - Segment focus • 13 Appendix o 13.1 Scope of the report o 13.2 Inclusions and exclusions checklist o Exhibit 195: Inclusions checklist o Exhibit 196: Exclusions checklist o 13.3 Currency conversion rates for US$ o Exhibit 197: Currency conversion rates for US$ o 13.4 Research methodology o Exhibit 198: Research methodology o Exhibit 199: Validation techniques employed for market sizing o Exhibit 200: Information sources o 13.5 List of abbreviations o Exhibit 201: List of abbreviations o Engineering and Research and Development Services Exhibits: Exhibits1: Executive Summary - Chart on Market Overview Exhibits2: Executive Summary - Data Table on Market Overview Exhibits3: Executive Summary - Chart on Global Market Characteristics Exhibits4: Executive Summary - Chart on Market By Geographical Landscape Exhibits5: Executive Summary - Chart on Market Segmentation by Application Exhibits6: Executive Summary - Chart on Market Segmentation by Deployment Exhibits7: Executive Summary - Chart on Incremental Growth Exhibits8: Executive Summary - Data Table on Incremental Growth Exhibits9: Executive Summary - Chart on Vendor Market Positioning Exhibits10: Parent market Exhibits11: Market Characteristics Exhibits12: Offerings of vendors included in the market definition Exhibits13: Market segments Exhibits14: Chart on Global - Market size and forecast 2022-2027 ($ billion) Exhibits15: Data Table on Global - Market size and forecast 2022-2027 ($ billion) Exhibits16: Chart on Global Market: Year-over-year growth 2022-2027 (%) Exhibits17: Data Table on Global Market: Year-over-year growth 2022-2027 (%) Exhibits18: Historic Market Size - Data Table on global shared services market 2017 - 2021 ($ billion) Exhibits19: Historic Market Size - Application Segment 2017 - 2021 ($ billion) Exhibits20: Historic Market Size - Deployment Segment 2017 - 2021 ($ billion) Exhibits21: Historic Market Size - Geography Segment 2017 - 2021 ($ billion) Exhibits22: Historic Market Size - Country Segment 2017 - 2021 ($ billion) Exhibits23: Five forces analysis - Comparison between 2022 and 2027 Exhibits24: Chart on Bargaining power of buyers - Impact of key factors 2022 and 2027 Exhibits25: Bargaining power of suppliers - Impact of key factors in 2022 and 2027 Exhibits26: Threat of new entrants - Impact of key factors in 2022 and 2027 Exhibits27: Threat of substitutes - Impact of key factors in 2022 and 2027 Exhibits28: Threat of rivalry - Impact of key factors in 2022 and 2027 Exhibits29: Chart on Market condition - Five forces 2022 and 2027 Exhibits30: Chart on Application - Market share 2022-2027 (%) Exhibits31: Data Table on Application - Market share 2022-2027 (%) Exhibits32: Chart on Comparison by Application Exhibits33: Data Table on Comparison by Application Exhibits34: Chart on F and A - Market size and forecast 2022-2027 ($ billion) Exhibits35: Data Table on F and A - Market size and forecast 2022-2027 ($ billion) Exhibits36: Chart on F and A - Year-over-year growth 2022-2027 (%) Exhibits37: Data Table on F and A - Year-over-year growth 2022-2027 (%) Exhibits38: Chart on IT - Market size and forecast 2022-2027 ($ billion) Exhibits39: Data Table on IT - Market size and forecast 2022-2027 ($ billion) Exhibits40: Chart on IT - Year-over-year growth 2022-2027 (%) Exhibits41: Data Table on IT - Year-over-year growth 2022-2027 (%) Exhibits42: Chart on SCM - Market size and forecast 2022-2027 ($ billion) Exhibits43: Data Table on SCM - Market size and forecast 2022-2027 ($ billion) Exhibits44: Chart on SCM - Year-over-year growth 2022-2027 (%) Exhibits45: Data Table on SCM - Year-over-year growth 2022-2027 (%) Exhibits46: Chart on HR - Market size and forecast 2022-2027 ($ billion) Exhibits47: Data Table on HR - Market size and forecast 2022-2027 ($ billion) Exhibits48: Chart on HR - Year-over-year growth 2022-2027 (%) Exhibits49: Data Table on HR - Year-over-year growth 2022-2027 (%) Exhibits50: Chart on CRM - Market size and forecast 2022-2027 ($ billion) Exhibits51: Data Table on CRM - Market size and forecast 2022-2027 ($ billion) Exhibits52: Chart on CRM - Year-over-year growth 2022-2027 (%) Exhibits53: Data Table on CRM - Year-over-year growth 2022-2027 (%) Exhibits54: Market opportunity by Application ($ billion) Exhibits55: Data Table on Market opportunity by Application ($ billion) Exhibits56: Chart on Deployment - Market share 2022-2027 (%) Exhibits57: Data Table on Deployment - Market share 2022-2027 (%) Exhibits58: Chart on Comparison by Deployment Exhibits59: Data Table on Comparison by Deployment Exhibits60: Chart on On-premises - Market size and forecast 2022-2027 ($ billion) Exhibits61: Data Table on On-premises - Market size and forecast 2022-2027 ($ billion) Exhibits62: Chart on On-premises - Year-over-year growth 2022-2027 (%) Exhibits63: Data Table on On-premises - Year-over-year growth 2022-2027 (%) Exhibits64: Chart on Cloud - Market size and forecast 2022-2027 ($ billion) Exhibits65: Data Table on Cloud - Market size and forecast 2022-2027 ($ billion) Exhibits66: Chart on Cloud - Year-over-year growth 2022-2027 (%) Exhibits67: Data Table on Cloud - Year-over-year growth 2022-2027 (%) Exhibits68: Market opportunity by Deployment ($ billion) Exhibits69: Data Table on Market opportunity by Deployment ($ billion) Exhibits70: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria Exhibits71: Chart on Market share By Geographical Landscape 2022-2027 (%) Exhibits72: Data Table on Market share By Geographical Landscape 2022-2027 (%) Exhibits73: Chart on Geographic comparison Exhibits74: Data Table on Geographic comparison Exhibits75: Chart on North America - Market size and forecast 2022-2027 ($ billion) Exhibits76: Data Table on North America - Market size and forecast 2022-2027 ($ billion) Exhibits77: Chart on North America - Year-over-year growth 2022-2027 (%) Exhibits78: Data Table on North America - Year-over-year growth 2022-2027 (%) Exhibits79: Chart on Europe - Market size and forecast 2022-2027 ($ billion) Exhibits80: Data Table on Europe - Market size and forecast 2022-2027 ($ billion) Exhibits81: Chart on Europe - Year-over-year growth 2022-2027 (%) Exhibits82: Data Table on Europe - Year-over-year growth 2022-2027 (%) Exhibits83: Chart on APAC - Market size and forecast 2022-2027 ($ billion) Exhibits84: Data Table on APAC - Market size and forecast 2022-2027 ($ billion) Exhibits85: Chart on APAC - Year-over-year growth 2022-2027 (%) Exhibits86: Data Table on APAC - Year-over-year growth 2022-2027 (%) Exhibits87: Chart on South America - Market size and forecast 2022-2027 ($ billion) Exhibits88: Data Table on South America - Market size and forecast 2022-2027 ($ billion) Exhibits89: Chart on South America - Year-over-year growth 2022-2027 (%) Exhibits90: Data Table on South America - Year-over-year growth 2022-2027 (%) Exhibits91: Chart on Middle East and Africa - Market size and forecast 2022-2027 ($ billion) Exhibits92: Data Table on Middle East and Africa - Market size and forecast 2022-2027 ($ billion) Exhibits93: Chart on Middle East and Africa - Year-over-year growth 2022-2027 (%) Exhibits94: Data Table on Middle East and Africa - Year-over-year growth 2022-2027 (%) Exhibits95: Chart on China - Market size and forecast 2022-2027 ($ billion) Exhibits96: Data Table on China - Market size and forecast 2022-2027 ($ billion) Exhibits97: Chart on China - Year-over-year growth 2022-2027 (%) Exhibits98: Data Table on China - Year-over-year growth 2022-2027 (%) Exhibits99: Chart on US - Market size and forecast 2022-2027 ($ billion) Exhibits100: Data Table on US - Market size and forecast 2022-2027 ($ billion) Exhibits101: Chart on US - Year-over-year growth 2022-2027 (%) Exhibits102: Data Table on US - Year-over-year growth 2022-2027 (%) Exhibits103: Chart on Germany - Market size and forecast 2022-2027 ($ billion) Exhibits104: Data Table on Germany - Market size and forecast 2022-2027 ($ billion) Exhibits105: Chart on Germany - Year-over-year growth 2022-2027 (%) Exhibits106: Data Table on Germany - Year-over-year growth 2022-2027 (%) Exhibits107: Chart on UK - Market size and forecast 2022-2027 ($ billion) Exhibits108: Data Table on UK - Market size and forecast 2022-2027 ($ billion) Exhibits109: Chart on UK - Year-over-year growth 2022-2027 (%) Exhibits110: Data Table on UK - Year-over-year growth 2022-2027 (%) Exhibits111: Chart on France - Market size and forecast 2022-2027 ($ billion) Exhibits112: Data Table on France - Market size and forecast 2022-2027 ($ billion) Exhibits113: Chart on France - Year-over-year growth 2022-2027 (%) Exhibits114: Data Table on France - Year-over-year growth 2022-2027 (%) Exhibits115: Market opportunity By Geographical Landscape ($ billion) Exhibits116: Data Tables on Market opportunity By Geographical Landscape ($ billion) Exhibits117: Impact of drivers and challenges in 2022 and 2027 Exhibits118: Overview on Criticality of inputs and Factors of differentiation Exhibits119: Overview on factors of disruption Exhibits120: Impact of key risks on business Exhibits121: Vendors covered Exhibits122: Matrix on vendor position and classification Exhibits123: Accenture Plc - Overview Exhibits124: Accenture Plc - Business segments Exhibits125: Accenture Plc - Key offerings Exhibits126: Accenture Plc - Segment focus Exhibits127: Atos SE - Overview Exhibits128: Atos SE - Business segments Exhibits129: Atos SE - Key news Exhibits130: Atos SE - Key offerings Exhibits131: Atos SE - Segment focus Exhibits132: Capgemini Service SAS - Overview Exhibits133: Capgemini Service SAS - Business segments Exhibits134: Capgemini Service SAS - Key news Exhibits135: Capgemini Service SAS - Key offerings Exhibits136: Capgemini Service SAS - Segment focus Exhibits137: CGI Inc. - Overview Exhibits138: CGI Inc. - Business segments Exhibits139: CGI Inc. - Key news Exhibits140: CGI Inc. - Key offerings Exhibits141: CGI Inc. - Segment focus Exhibits142: Cognizant Technology Solutions Corp. - Overview Exhibits143: Cognizant Technology Solutions Corp. - Business segments Exhibits144: Cognizant Technology Solutions Corp. - Key news Exhibits145: Cognizant Technology Solutions Corp. - Key offerings Exhibits146: Cognizant Technology Solutions Corp. - Segment focus Exhibits147: Deloitte Touche Tohmatsu Ltd. - Overview Exhibits148: Deloitte Touche Tohmatsu Ltd. - Business segments Exhibits149: Deloitte Touche Tohmatsu Ltd. - Key offerings Exhibits150: Deloitte Touche Tohmatsu Ltd. - Segment focus Exhibits151: ExlService Holdings Inc. - Overview Exhibits152: ExlService Holdings Inc. - Business segments Exhibits153: ExlService Holdings Inc. - Key news Exhibits154: ExlService Holdings Inc. - Key offerings Exhibits155: ExlService Holdings Inc. - Segment focus Exhibits156: Gartner Inc. - Overview Exhibits157: Gartner Inc. - Business segments Exhibits158: Gartner Inc. - Key offerings Exhibits159: Gartner Inc. - Segment focus Exhibits160: Genpact Ltd. - Overview Exhibits161: Genpact Ltd. - Business segments Exhibits162: Genpact Ltd. - Key news Exhibits163: Genpact Ltd. - Key offerings Exhibits164: Genpact Ltd. - Segment focus Exhibits165: HCL Technologies Ltd. - Overview Exhibits166: HCL Technologies Ltd. - Business segments Exhibits167: HCL Technologies Ltd. - Key news Exhibits168: HCL Technologies Ltd. - Key offerings Exhibits169: HCL Technologies Ltd. - Segment focus Exhibits170: Infosys Ltd. - Overview Exhibits171: Infosys Ltd. - Business segments Exhibits172: Infosys Ltd. - Key news Exhibits173: Infosys Ltd. - Key offerings Exhibits174: Infosys Ltd. - Segment focus Exhibits175: International Business Machines Corp. - Overview Exhibits176: International Business Machines Corp. - Business segments Exhibits177: International Business Machines Corp. - Key news Exhibits178: International Business Machines Corp. - Key offerings Exhibits179: International Business Machines Corp. - Segment focus Exhibits180: SAP SE - Overview Exhibits181: SAP SE - Business segments Exhibits182: SAP SE - Key news Exhibits183: SAP SE - Key offerings Exhibits184: SAP SE - Segment focus Exhibits185: Tata Consultancy Services Ltd. - Overview Exhibits186: Tata Consultancy Services Ltd. - Business segments Exhibits187: Tata Consultancy Services Ltd. - Key news Exhibits188: Tata Consultancy Services Ltd. - Key offerings Exhibits189: Tata Consultancy Services Ltd. - Segment focus Exhibits190: Wipro Ltd. - Overview Exhibits191: Wipro Ltd. - Business segments Exhibits192: Wipro Ltd. - Key news Exhibits193: Wipro Ltd. - Key offerings Exhibits194: Wipro Ltd. - Segment focus Exhibits195: Inclusions checklist Exhibits196: Exclusions checklist Exhibits197: Currency conversion rates for US$ Exhibits198: Research methodology Exhibits199: Validation techniques employed for market sizing Exhibits200: Information sources Exhibits201: List of abbreviations
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