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ITSMの世界市場 2023-2027


Global ITSM Market 2023-2027

世界のITSM市場 2023-2027 TechnavioはITSM市場を監視しており、2023年から2027年の間に1億2388万ドルの成長が見込まれ、予測期間中のCAGRは14.43%で加速しているとのことです。当レポートでは、ITSM市場の全体... もっと見る

 

 

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2022年11月17日 US$2,500
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サマリー

世界のITSM市場 2023-2027
TechnavioはITSM市場を監視しており、2023年から2027年の間に1億2388万ドルの成長が見込まれ、予測期間中のCAGRは14.43%で加速しているとのことです。当レポートでは、ITSM市場の全体分析、市場規模・予測、トレンド、成長促進要因、課題、さらに約25社のベンダーを網羅したベンダー分析を行っています。
また、現在の世界市場のシナリオ、最新のトレンドとドライバー、市場全体の環境に関する最新の分析も提供しています。市場は、効果的な企業ITサービスのインシデントおよび問題管理、サービス中断の影響を最小化することによる顧客およびユーザー体験の向上、効果的な組織変更管理によって推進されています。
TechnavioのITSM市場は、以下のように区分されています。
アプリケーション別
- CM
- ITAMおよびITSD
- AとPM
- NM
- その他
デプロイメント別
- クラウド
- オンプレミス
地域別構成比
- 北米
- 欧州
- アジア太平洋地域
- 南米
- 中東・アフリカ
本調査では、今後数年間におけるITSM市場の成長を促進する主な理由の1つとして、先進技術の出現を挙げています。また、デジタルビジネス変革やDevOpsの採用拡大が、市場の大きな需要につながるとしています。
Technavioは、複数のソースからのデータを調査、合成、要約し、主要パラメータの分析によって、市場の詳細な姿を提示します。ITSM市場に関する弊社のレポートは、以下の分野を対象としています。
- ITSMの市場規模
- ITSM市場の予測
- ITSM市場の産業分析
Technavioの強力なベンダー分析は、お客様が市場での地位を向上できるように設計されており、これに沿って、本レポートでは、Alemba Ltd., Atlassian Corp.Plc、BMC Software Inc、Broadcom Inc、Datto Holdings Corp、EasyVista SA、Hewlett Packard Enterprise Co.、Hornbill Corporate Ltd、IFS World Operations AB、International Business Machines Corp、Ivanti Software Inc、Micro Focus International Plc、Microsoft Corp、Oracle Corp、SAP SE、ServiceNow Inc、SolarWinds Corp、Tata Consultancy Services Ltd、富士通 Ltd、および LogMeln Inc.などの主要ベンダーの詳細分析を掲載しています。また、ITSM市場の分析レポートには、今後の動向や市場成長に影響を与える課題に関する情報も含まれています。これは、企業が今後訪れるすべての成長機会を戦略的に活用するのに役立つものです。
本調査は、業界の主要参加者からのインプットを含む、一次情報と二次情報の客観的な組み合わせを使用して実施されました。本レポートには、主要ベンダーの分析に加え、包括的な市場およびベンダーランドスケープが含まれています。本レポートの詳細については、https://www.technavio.com/report/itsm-market-industry-analysis をご覧ください。
Technavioは、利益、価格、競争、プロモーションなどの主要パラメータの分析により、複数のソースからのデータを調査、合成、総括することで、市場の詳細なイメージを提示します。業界の主要な影響力を持つ人物を特定することで、様々な市場の様相を提示しています。提示されるデータは、包括的で信頼性が高く、広範な一次および二次調査の結果である。Technavioの市場調査レポートは、正確な市場成長を予測するために、完全な競争環境と、定性的および定量的調査を用いた詳細なベンダー選定方法および分析を提供します。

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目次

• 1 Executive Summary
o 1.1 Market overview
o Exhibit 01: Executive Summary - Chart on Market Overview
o Exhibit 02: Executive Summary - Data Table on Market Overview
o Exhibit 03: Executive Summary - Chart on Global Market Characteristics
o Exhibit 04: Executive Summary - Chart on Market By Geographical Landscape
o Exhibit 05: Executive Summary - Chart on Market Segmentation by Application
o Exhibit 06: Executive Summary - Chart on Market Segmentation by Deployment
o Exhibit 07: Executive Summary - Chart on Incremental Growth
o Exhibit 08: Executive Summary - Data Table on Incremental Growth
o Exhibit 09: Executive Summary - Chart on Vendor Market Positioning
• 2 Market Landscape
o 2.1 Market ecosystem
o Exhibit 10: Parent market
o Exhibit 11: Market Characteristics
• 3 Market Sizing
o 3.1 Market definition
o Exhibit 12: Offerings of vendors included in the market definition
o 3.2 Market segment analysis
o Exhibit 13: Market segments
o 3.3 Market size 2022
o 3.4 Market outlook: Forecast for 2022-2027
o Exhibit 14: Chart on Global - Market size and forecast 2022-2027 ($ million)
o Exhibit 15: Data Table on Global - Market size and forecast 2022-2027 ($ million)
o Exhibit 16: Chart on Global Market: Year-over-year growth 2022-2027 (%)
o Exhibit 17: Data Table on Global Market: Year-over-year growth 2022-2027 (%)
• 4 Historic Market Size
o 4.1 Global ITSM market 2017 - 2021
o Exhibit 18: Historic Market Size - Data Table on Global ITSM market 2017 - 2021 ($ million)
o 4.2 Application Segment Analysis 2017 - 2021
o Exhibit 19: Historic Market Size - Application Segment 2017 - 2021 ($ million)
o 4.3 Deployment Segment Analysis 2017 - 2021
o Exhibit 20: Historic Market Size - Deployment Segment 2017 - 2021 ($ million)
o 4.4 Geography Segment Analysis 2017 - 2021
o Exhibit 21: Historic Market Size - Geography Segment 2017 - 2021 ($ million)
o 4.5 Country Segment Analysis 2017 - 2021
o Exhibit 22: Historic Market Size - Country Segment 2017 - 2021 ($ million)
• 5 Five Forces Analysis
o 5.1 Five forces summary
o Exhibit 23: Five forces analysis - Comparison between 2022 and 2027
o 5.2 Bargaining power of buyers
o Exhibit 24: Chart on Bargaining power of buyers - Impact of key factors 2022 and 2027
o 5.3 Bargaining power of suppliers
o Exhibit 25: Bargaining power of suppliers - Impact of key factors in 2022 and 2027
o 5.4 Threat of new entrants
o Exhibit 26: Threat of new entrants - Impact of key factors in 2022 and 2027
o 5.5 Threat of substitutes
o Exhibit 27: Threat of substitutes - Impact of key factors in 2022 and 2027
o 5.6 Threat of rivalry
o Exhibit 28: Threat of rivalry - Impact of key factors in 2022 and 2027
o 5.7 Market condition
o Exhibit 29: Chart on Market condition - Five forces 2022 and 2027
• 6 Market Segmentation by Application
o 6.1 Market segments
o Exhibit 30: Chart on Application - Market share 2022-2027 (%)
o Exhibit 31: Data Table on Application - Market share 2022-2027 (%)
o 6.2 Comparison by Application
o Exhibit 32: Chart on Comparison by Application
o Exhibit 33: Data Table on Comparison by Application
o 6.3 CM - Market size and forecast 2022-2027
o Exhibit 34: Chart on CM - Market size and forecast 2022-2027 ($ million)
o Exhibit 35: Data Table on CM - Market size and forecast 2022-2027 ($ million)
o Exhibit 36: Chart on CM - Year-over-year growth 2022-2027 (%)
o Exhibit 37: Data Table on CM - Year-over-year growth 2022-2027 (%)
o 6.4 ITAM and ITSD - Market size and forecast 2022-2027
o Exhibit 38: Chart on ITAM and ITSD - Market size and forecast 2022-2027 ($ million)
o Exhibit 39: Data Table on ITAM and ITSD - Market size and forecast 2022-2027 ($ million)
o Exhibit 40: Chart on ITAM and ITSD - Year-over-year growth 2022-2027 (%)
o Exhibit 41: Data Table on ITAM and ITSD - Year-over-year growth 2022-2027 (%)
o 6.5 A and PM - Market size and forecast 2022-2027
o Exhibit 42: Chart on A and PM - Market size and forecast 2022-2027 ($ million)
o Exhibit 43: Data Table on A and PM - Market size and forecast 2022-2027 ($ million)
o Exhibit 44: Chart on A and PM - Year-over-year growth 2022-2027 (%)
o Exhibit 45: Data Table on A and PM - Year-over-year growth 2022-2027 (%)
o 6.6 NM - Market size and forecast 2022-2027
o Exhibit 46: Chart on NM - Market size and forecast 2022-2027 ($ million)
o Exhibit 47: Data Table on NM - Market size and forecast 2022-2027 ($ million)
o Exhibit 48: Chart on NM - Year-over-year growth 2022-2027 (%)
o Exhibit 49: Data Table on NM - Year-over-year growth 2022-2027 (%)
o 6.7 Others - Market size and forecast 2022-2027
o Exhibit 50: Chart on Others - Market size and forecast 2022-2027 ($ million)
o Exhibit 51: Data Table on Others - Market size and forecast 2022-2027 ($ million)
o Exhibit 52: Chart on Others - Year-over-year growth 2022-2027 (%)
o Exhibit 53: Data Table on Others - Year-over-year growth 2022-2027 (%)
o 6.8 Market opportunity by Application
o Exhibit 54: Market opportunity by Application ($ million)
• 7 Market Segmentation by Deployment
o 7.1 Market segments
o Exhibit 55: Chart on Deployment - Market share 2022-2027 (%)
o Exhibit 56: Data Table on Deployment - Market share 2022-2027 (%)
o 7.2 Comparison by Deployment
o Exhibit 57: Chart on Comparison by Deployment
o Exhibit 58: Data Table on Comparison by Deployment
o 7.3 Cloud - Market size and forecast 2022-2027
o Exhibit 59: Chart on Cloud - Market size and forecast 2022-2027 ($ million)
o Exhibit 60: Data Table on Cloud - Market size and forecast 2022-2027 ($ million)
o Exhibit 61: Chart on Cloud - Year-over-year growth 2022-2027 (%)
o Exhibit 62: Data Table on Cloud - Year-over-year growth 2022-2027 (%)
o 7.4 On-premises - Market size and forecast 2022-2027
o Exhibit 63: Chart on On-premises - Market size and forecast 2022-2027 ($ million)
o Exhibit 64: Data Table on On-premises - Market size and forecast 2022-2027 ($ million)
o Exhibit 65: Chart on On-premises - Year-over-year growth 2022-2027 (%)
o Exhibit 66: Data Table on On-premises - Year-over-year growth 2022-2027 (%)
o 7.5 Market opportunity by Deployment
o Exhibit 67: Market opportunity by Deployment ($ million)
• 8 Customer Landscape
o 8.1 Customer landscape overview
o Exhibit 68: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
• 9 Geographic Landscape
o 9.1 Geographic segmentation
o Exhibit 69: Chart on Market share By Geographical Landscape 2022-2027 (%)
o Exhibit 70: Data Table on Market share By Geographical Landscape 2022-2027 (%)
o 9.2 Geographic comparison
o Exhibit 71: Chart on Geographic comparison
o Exhibit 72: Data Table on Geographic comparison
o 9.3 North America - Market size and forecast 2022-2027
o Exhibit 73: Chart on North America - Market size and forecast 2022-2027 ($ million)
o Exhibit 74: Data Table on North America - Market size and forecast 2022-2027 ($ million)
o Exhibit 75: Chart on North America - Year-over-year growth 2022-2027 (%)
o Exhibit 76: Data Table on North America - Year-over-year growth 2022-2027 (%)
o 9.4 Europe - Market size and forecast 2022-2027
o Exhibit 77: Chart on Europe - Market size and forecast 2022-2027 ($ million)
o Exhibit 78: Data Table on Europe - Market size and forecast 2022-2027 ($ million)
o Exhibit 79: Chart on Europe - Year-over-year growth 2022-2027 (%)
o Exhibit 80: Data Table on Europe - Year-over-year growth 2022-2027 (%)
o 9.5 APAC - Market size and forecast 2022-2027
o Exhibit 81: Chart on APAC - Market size and forecast 2022-2027 ($ million)
o Exhibit 82: Data Table on APAC - Market size and forecast 2022-2027 ($ million)
o Exhibit 83: Chart on APAC - Year-over-year growth 2022-2027 (%)
o Exhibit 84: Data Table on APAC - Year-over-year growth 2022-2027 (%)
o 9.6 South America - Market size and forecast 2022-2027
o Exhibit 85: Chart on South America - Market size and forecast 2022-2027 ($ million)
o Exhibit 86: Data Table on South America - Market size and forecast 2022-2027 ($ million)
o Exhibit 87: Chart on South America - Year-over-year growth 2022-2027 (%)
o Exhibit 88: Data Table on South America - Year-over-year growth 2022-2027 (%)
o 9.7 Middle East and Africa - Market size and forecast 2022-2027
o Exhibit 89: Chart on Middle East and Africa - Market size and forecast 2022-2027 ($ million)
o Exhibit 90: Data Table on Middle East and Africa - Market size and forecast 2022-2027 ($ million)
o Exhibit 91: Chart on Middle East and Africa - Year-over-year growth 2022-2027 (%)
o Exhibit 92: Data Table on Middle East and Africa - Year-over-year growth 2022-2027 (%)
o 9.8 US - Market size and forecast 2022-2027
o Exhibit 93: Chart on US - Market size and forecast 2022-2027 ($ million)
o Exhibit 94: Data Table on US - Market size and forecast 2022-2027 ($ million)
o Exhibit 95: Chart on US - Year-over-year growth 2022-2027 (%)
o Exhibit 96: Data Table on US - Year-over-year growth 2022-2027 (%)
o 9.9 UK - Market size and forecast 2022-2027
o Exhibit 97: Chart on UK - Market size and forecast 2022-2027 ($ million)
o Exhibit 98: Data Table on UK - Market size and forecast 2022-2027 ($ million)
o Exhibit 99: Chart on UK - Year-over-year growth 2022-2027 (%)
o Exhibit 100: Data Table on UK - Year-over-year growth 2022-2027 (%)
o 9.10 Germany - Market size and forecast 2022-2027
o Exhibit 101: Chart on Germany - Market size and forecast 2022-2027 ($ million)
o Exhibit 102: Data Table on Germany - Market size and forecast 2022-2027 ($ million)
o Exhibit 103: Chart on Germany - Year-over-year growth 2022-2027 (%)
o Exhibit 104: Data Table on Germany - Year-over-year growth 2022-2027 (%)
o 9.11 China - Market size and forecast 2022-2027
o Exhibit 105: Chart on China - Market size and forecast 2022-2027 ($ million)
o Exhibit 106: Data Table on China - Market size and forecast 2022-2027 ($ million)
o Exhibit 107: Chart on China - Year-over-year growth 2022-2027 (%)
o Exhibit 108: Data Table on China - Year-over-year growth 2022-2027 (%)
o 9.12 India - Market size and forecast 2022-2027
o Exhibit 109: Chart on India - Market size and forecast 2022-2027 ($ million)
o Exhibit 110: Data Table on India - Market size and forecast 2022-2027 ($ million)
o Exhibit 111: Chart on India - Year-over-year growth 2022-2027 (%)
o Exhibit 112: Data Table on India - Year-over-year growth 2022-2027 (%)
o 9.13 Market opportunity By Geographical Landscape
o Exhibit 113: Market opportunity By Geographical Landscape ($ million)
• 10 Drivers, Challenges, and Trends
o 10.1 Market drivers
o 10.2 Market challenges
o 10.3 Impact of drivers and challenges
o Exhibit 114: Impact of drivers and challenges in 2022 and 2027
o 10.4 Market trends
• 11 Vendor Landscape
o 11.1 Overview
o 11.2 Vendor landscape
o Exhibit 115: Overview on Criticality of inputs and Factors of differentiation
o 11.3 Landscape disruption
o Exhibit 116: Overview on factors of disruption
o 11.4 Industry risks
o Exhibit 117: Impact of key risks on business
• 12 Vendor Analysis
o 12.1 Vendors covered
o Exhibit 118: Vendors covered
o 12.2 Market positioning of vendors
o Exhibit 119: Matrix on vendor position and classification
o 12.3 Alemba Ltd.
o Exhibit 120: Alemba Ltd. - Overview
o Exhibit 121: Alemba Ltd. - Product / Service
o Exhibit 122: Alemba Ltd. - Key offerings
o 12.4 BMC Software Inc.
o Exhibit 123: BMC Software Inc. - Overview
o Exhibit 124: BMC Software Inc. - Product / Service
o Exhibit 125: BMC Software Inc. - Key offerings
o 12.5 Broadcom Inc.
o Exhibit 126: Broadcom Inc. - Overview
o Exhibit 127: Broadcom Inc. - Business segments
o Exhibit 128: Broadcom Inc. - Key news
o Exhibit 129: Broadcom Inc. - Key offerings
o Exhibit 130: Broadcom Inc. - Segment focus
o 12.6 EasyVista SA
o Exhibit 131: EasyVista SA - Overview
o Exhibit 132: EasyVista SA - Product / Service
o Exhibit 133: EasyVista SA - Key offerings
o 12.7 Fujitsu Ltd.
o Exhibit 134: Fujitsu Ltd. - Overview
o Exhibit 135: Fujitsu Ltd. - Business segments
o Exhibit 136: Fujitsu Ltd. - Key offerings
o Exhibit 137: Fujitsu Ltd. - Segment focus
o 12.8 Hewlett Packard Enterprise Co.
o Exhibit 138: Hewlett Packard Enterprise Co. - Overview
o Exhibit 139: Hewlett Packard Enterprise Co. - Business segments
o Exhibit 140: Hewlett Packard Enterprise Co. - Key news
o Exhibit 141: Hewlett Packard Enterprise Co. - Key offerings
o Exhibit 142: Hewlett Packard Enterprise Co. - Segment focus
o 12.9 IFS World Operations AB
o Exhibit 143: IFS World Operations AB - Overview
o Exhibit 144: IFS World Operations AB - Business segments
o Exhibit 145: IFS World Operations AB - Key offerings
o Exhibit 146: IFS World Operations AB - Segment focus
o 12.10 International Business Machines Corp.
o Exhibit 147: International Business Machines Corp. - Overview
o Exhibit 148: International Business Machines Corp. - Business segments
o Exhibit 149: International Business Machines Corp. - Key offerings
o Exhibit 150: International Business Machines Corp. - Segment focus
o 12.11 Ivanti Software Inc.
o Exhibit 151: Ivanti Software Inc. - Overview
o Exhibit 152: Ivanti Software Inc. - Product / Service
o Exhibit 153: Ivanti Software Inc. - Key offerings
o 12.12 LogMeln Inc
o Exhibit 154: LogMeln Inc - Overview
o Exhibit 155: LogMeln Inc - Product / Service
o Exhibit 156: LogMeln Inc - Key offerings
o 12.13 Microsoft Corp.
o Exhibit 157: Microsoft Corp. - Overview
o Exhibit 158: Microsoft Corp. - Business segments
o Exhibit 159: Microsoft Corp. - Key news
o Exhibit 160: Microsoft Corp. - Key offerings
o Exhibit 161: Microsoft Corp. - Segment focus
o 12.14 Oracle Corp.
o Exhibit 162: Oracle Corp. - Overview
o Exhibit 163: Oracle Corp. - Business segments
o Exhibit 164: Oracle Corp. - Key news
o Exhibit 165: Oracle Corp. - Key offerings
o Exhibit 166: Oracle Corp. - Segment focus
o 12.15 SAP SE
o Exhibit 167: SAP SE - Overview
o Exhibit 168: SAP SE - Business segments
o Exhibit 169: SAP SE - Key news
o Exhibit 170: SAP SE - Key offerings
o Exhibit 171: SAP SE - Segment focus
o 12.16 ServiceNow Inc.
o Exhibit 172: ServiceNow Inc. - Overview
o Exhibit 173: ServiceNow Inc. - Product / Service
o Exhibit 174: ServiceNow Inc. - Key news
o Exhibit 175: ServiceNow Inc. - Key offerings
o 12.17 SolarWinds Corp.
o Exhibit 176: SolarWinds Corp. - Overview
o Exhibit 177: SolarWinds Corp. - Product / Service
o Exhibit 178: SolarWinds Corp. - Key offerings
• 13 Appendix
o 13.1 Scope of the report
o 13.2 Inclusions and exclusions checklist
o Exhibit 179: Inclusions checklist
o Exhibit 180: Exclusions checklist
o 13.3 Currency conversion rates for US$
o Exhibit 181: Currency conversion rates for US$
o 13.4 Research methodology
o Exhibit 182: Research methodology
o Exhibit 183: Validation techniques employed for market sizing
o Exhibit 184: Information sources
o 13.5 List of abbreviations
o Exhibit 185: List of abbreviations


Exhibits:
Exhibits1: Executive Summary - Chart on Market Overview
Exhibits2: Executive Summary - Data Table on Market Overview
Exhibits3: Executive Summary - Chart on Global Market Characteristics
Exhibits4: Executive Summary - Chart on Market By Geographical Landscape
Exhibits5: Executive Summary - Chart on Market Segmentation by Application
Exhibits6: Executive Summary - Chart on Market Segmentation by Deployment
Exhibits7: Executive Summary - Chart on Incremental Growth
Exhibits8: Executive Summary - Data Table on Incremental Growth
Exhibits9: Executive Summary - Chart on Vendor Market Positioning
Exhibits10: Parent market
Exhibits11: Market Characteristics
Exhibits12: Offerings of vendors included in the market definition
Exhibits13: Market segments
Exhibits14: Chart on Global - Market size and forecast 2022-2027 ($ million)
Exhibits15: Data Table on Global - Market size and forecast 2022-2027 ($ million)
Exhibits16: Chart on Global Market: Year-over-year growth 2022-2027 (%)
Exhibits17: Data Table on Global Market: Year-over-year growth 2022-2027 (%)
Exhibits18: Historic Market Size - Data Table on Global ITSM market 2017 - 2021 ($ million)
Exhibits19: Historic Market Size - Application Segment 2017 - 2021 ($ million)
Exhibits20: Historic Market Size - Deployment Segment 2017 - 2021 ($ million)
Exhibits21: Historic Market Size - Geography Segment 2017 - 2021 ($ million)
Exhibits22: Historic Market Size - Country Segment 2017 - 2021 ($ million)
Exhibits23: Five forces analysis - Comparison between 2022 and 2027
Exhibits24: Chart on Bargaining power of buyers - Impact of key factors 2022 and 2027
Exhibits25: Bargaining power of suppliers - Impact of key factors in 2022 and 2027
Exhibits26: Threat of new entrants - Impact of key factors in 2022 and 2027
Exhibits27: Threat of substitutes - Impact of key factors in 2022 and 2027
Exhibits28: Threat of rivalry - Impact of key factors in 2022 and 2027
Exhibits29: Chart on Market condition - Five forces 2022 and 2027
Exhibits30: Chart on Application - Market share 2022-2027 (%)
Exhibits31: Data Table on Application - Market share 2022-2027 (%)
Exhibits32: Chart on Comparison by Application
Exhibits33: Data Table on Comparison by Application
Exhibits34: Chart on CM - Market size and forecast 2022-2027 ($ million)
Exhibits35: Data Table on CM - Market size and forecast 2022-2027 ($ million)
Exhibits36: Chart on CM - Year-over-year growth 2022-2027 (%)
Exhibits37: Data Table on CM - Year-over-year growth 2022-2027 (%)
Exhibits38: Chart on ITAM and ITSD - Market size and forecast 2022-2027 ($ million)
Exhibits39: Data Table on ITAM and ITSD - Market size and forecast 2022-2027 ($ million)
Exhibits40: Chart on ITAM and ITSD - Year-over-year growth 2022-2027 (%)
Exhibits41: Data Table on ITAM and ITSD - Year-over-year growth 2022-2027 (%)
Exhibits42: Chart on A and PM - Market size and forecast 2022-2027 ($ million)
Exhibits43: Data Table on A and PM - Market size and forecast 2022-2027 ($ million)
Exhibits44: Chart on A and PM - Year-over-year growth 2022-2027 (%)
Exhibits45: Data Table on A and PM - Year-over-year growth 2022-2027 (%)
Exhibits46: Chart on NM - Market size and forecast 2022-2027 ($ million)
Exhibits47: Data Table on NM - Market size and forecast 2022-2027 ($ million)
Exhibits48: Chart on NM - Year-over-year growth 2022-2027 (%)
Exhibits49: Data Table on NM - Year-over-year growth 2022-2027 (%)
Exhibits50: Chart on Others - Market size and forecast 2022-2027 ($ million)
Exhibits51: Data Table on Others - Market size and forecast 2022-2027 ($ million)
Exhibits52: Chart on Others - Year-over-year growth 2022-2027 (%)
Exhibits53: Data Table on Others - Year-over-year growth 2022-2027 (%)
Exhibits54: Market opportunity by Application ($ million)
Exhibits55: Chart on Deployment - Market share 2022-2027 (%)
Exhibits56: Data Table on Deployment - Market share 2022-2027 (%)
Exhibits57: Chart on Comparison by Deployment
Exhibits58: Data Table on Comparison by Deployment
Exhibits59: Chart on Cloud - Market size and forecast 2022-2027 ($ million)
Exhibits60: Data Table on Cloud - Market size and forecast 2022-2027 ($ million)
Exhibits61: Chart on Cloud - Year-over-year growth 2022-2027 (%)
Exhibits62: Data Table on Cloud - Year-over-year growth 2022-2027 (%)
Exhibits63: Chart on On-premises - Market size and forecast 2022-2027 ($ million)
Exhibits64: Data Table on On-premises - Market size and forecast 2022-2027 ($ million)
Exhibits65: Chart on On-premises - Year-over-year growth 2022-2027 (%)
Exhibits66: Data Table on On-premises - Year-over-year growth 2022-2027 (%)
Exhibits67: Market opportunity by Deployment ($ million)
Exhibits68: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
Exhibits69: Chart on Market share By Geographical Landscape 2022-2027 (%)
Exhibits70: Data Table on Market share By Geographical Landscape 2022-2027 (%)
Exhibits71: Chart on Geographic comparison
Exhibits72: Data Table on Geographic comparison
Exhibits73: Chart on North America - Market size and forecast 2022-2027 ($ million)
Exhibits74: Data Table on North America - Market size and forecast 2022-2027 ($ million)
Exhibits75: Chart on North America - Year-over-year growth 2022-2027 (%)
Exhibits76: Data Table on North America - Year-over-year growth 2022-2027 (%)
Exhibits77: Chart on Europe - Market size and forecast 2022-2027 ($ million)
Exhibits78: Data Table on Europe - Market size and forecast 2022-2027 ($ million)
Exhibits79: Chart on Europe - Year-over-year growth 2022-2027 (%)
Exhibits80: Data Table on Europe - Year-over-year growth 2022-2027 (%)
Exhibits81: Chart on APAC - Market size and forecast 2022-2027 ($ million)
Exhibits82: Data Table on APAC - Market size and forecast 2022-2027 ($ million)
Exhibits83: Chart on APAC - Year-over-year growth 2022-2027 (%)
Exhibits84: Data Table on APAC - Year-over-year growth 2022-2027 (%)
Exhibits85: Chart on South America - Market size and forecast 2022-2027 ($ million)
Exhibits86: Data Table on South America - Market size and forecast 2022-2027 ($ million)
Exhibits87: Chart on South America - Year-over-year growth 2022-2027 (%)
Exhibits88: Data Table on South America - Year-over-year growth 2022-2027 (%)
Exhibits89: Chart on Middle East and Africa - Market size and forecast 2022-2027 ($ million)
Exhibits90: Data Table on Middle East and Africa - Market size and forecast 2022-2027 ($ million)
Exhibits91: Chart on Middle East and Africa - Year-over-year growth 2022-2027 (%)
Exhibits92: Data Table on Middle East and Africa - Year-over-year growth 2022-2027 (%)
Exhibits93: Chart on US - Market size and forecast 2022-2027 ($ million)
Exhibits94: Data Table on US - Market size and forecast 2022-2027 ($ million)
Exhibits95: Chart on US - Year-over-year growth 2022-2027 (%)
Exhibits96: Data Table on US - Year-over-year growth 2022-2027 (%)
Exhibits97: Chart on UK - Market size and forecast 2022-2027 ($ million)
Exhibits98: Data Table on UK - Market size and forecast 2022-2027 ($ million)
Exhibits99: Chart on UK - Year-over-year growth 2022-2027 (%)
Exhibits100: Data Table on UK - Year-over-year growth 2022-2027 (%)
Exhibits101: Chart on Germany - Market size and forecast 2022-2027 ($ million)
Exhibits102: Data Table on Germany - Market size and forecast 2022-2027 ($ million)
Exhibits103: Chart on Germany - Year-over-year growth 2022-2027 (%)
Exhibits104: Data Table on Germany - Year-over-year growth 2022-2027 (%)
Exhibits105: Chart on China - Market size and forecast 2022-2027 ($ million)
Exhibits106: Data Table on China - Market size and forecast 2022-2027 ($ million)
Exhibits107: Chart on China - Year-over-year growth 2022-2027 (%)
Exhibits108: Data Table on China - Year-over-year growth 2022-2027 (%)
Exhibits109: Chart on India - Market size and forecast 2022-2027 ($ million)
Exhibits110: Data Table on India - Market size and forecast 2022-2027 ($ million)
Exhibits111: Chart on India - Year-over-year growth 2022-2027 (%)
Exhibits112: Data Table on India - Year-over-year growth 2022-2027 (%)
Exhibits113: Market opportunity By Geographical Landscape ($ million)
Exhibits114: Impact of drivers and challenges in 2022 and 2027
Exhibits115: Overview on Criticality of inputs and Factors of differentiation
Exhibits116: Overview on factors of disruption
Exhibits117: Impact of key risks on business
Exhibits118: Vendors covered
Exhibits119: Matrix on vendor position and classification
Exhibits120: Alemba Ltd. - Overview
Exhibits121: Alemba Ltd. - Product / Service
Exhibits122: Alemba Ltd. - Key offerings
Exhibits123: BMC Software Inc. - Overview
Exhibits124: BMC Software Inc. - Product / Service
Exhibits125: BMC Software Inc. - Key offerings
Exhibits126: Broadcom Inc. - Overview
Exhibits127: Broadcom Inc. - Business segments
Exhibits128: Broadcom Inc. - Key news
Exhibits129: Broadcom Inc. - Key offerings
Exhibits130: Broadcom Inc. - Segment focus
Exhibits131: EasyVista SA - Overview
Exhibits132: EasyVista SA - Product / Service
Exhibits133: EasyVista SA - Key offerings
Exhibits134: Fujitsu Ltd. - Overview
Exhibits135: Fujitsu Ltd. - Business segments
Exhibits136: Fujitsu Ltd. - Key offerings
Exhibits137: Fujitsu Ltd. - Segment focus
Exhibits138: Hewlett Packard Enterprise Co. - Overview
Exhibits139: Hewlett Packard Enterprise Co. - Business segments
Exhibits140: Hewlett Packard Enterprise Co. - Key news
Exhibits141: Hewlett Packard Enterprise Co. - Key offerings
Exhibits142: Hewlett Packard Enterprise Co. - Segment focus
Exhibits143: IFS World Operations AB - Overview
Exhibits144: IFS World Operations AB - Business segments
Exhibits145: IFS World Operations AB - Key offerings
Exhibits146: IFS World Operations AB - Segment focus
Exhibits147: International Business Machines Corp. - Overview
Exhibits148: International Business Machines Corp. - Business segments
Exhibits149: International Business Machines Corp. - Key offerings
Exhibits150: International Business Machines Corp. - Segment focus
Exhibits151: Ivanti Software Inc. - Overview
Exhibits152: Ivanti Software Inc. - Product / Service
Exhibits153: Ivanti Software Inc. - Key offerings
Exhibits154: LogMeln Inc - Overview
Exhibits155: LogMeln Inc - Product / Service
Exhibits156: LogMeln Inc - Key offerings
Exhibits157: Microsoft Corp. - Overview
Exhibits158: Microsoft Corp. - Business segments
Exhibits159: Microsoft Corp. - Key news
Exhibits160: Microsoft Corp. - Key offerings
Exhibits161: Microsoft Corp. - Segment focus
Exhibits162: Oracle Corp. - Overview
Exhibits163: Oracle Corp. - Business segments
Exhibits164: Oracle Corp. - Key news
Exhibits165: Oracle Corp. - Key offerings
Exhibits166: Oracle Corp. - Segment focus
Exhibits167: SAP SE - Overview
Exhibits168: SAP SE - Business segments
Exhibits169: SAP SE - Key news
Exhibits170: SAP SE - Key offerings
Exhibits171: SAP SE - Segment focus
Exhibits172: ServiceNow Inc. - Overview
Exhibits173: ServiceNow Inc. - Product / Service
Exhibits174: ServiceNow Inc. - Key news
Exhibits175: ServiceNow Inc. - Key offerings
Exhibits176: SolarWinds Corp. - Overview
Exhibits177: SolarWinds Corp. - Product / Service
Exhibits178: SolarWinds Corp. - Key offerings
Exhibits179: Inclusions checklist
Exhibits180: Exclusions checklist
Exhibits181: Currency conversion rates for US$
Exhibits182: Research methodology
Exhibits183: Validation techniques employed for market sizing
Exhibits184: Information sources
Exhibits185: List of abbreviations

 

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Summary

Global ITSM Market 2023-2027
Technavio has been monitoring the ITSM market and it is poised to grow by $10231.88 mn during 2023-2027, accelerating at a CAGR of 14.43% during the forecast period. Our report on the ITSM market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.
The report offers an up-to-date analysis regarding the current global market scenario, the latest trends and drivers, and the overall market environment. The market is driven by effective enterprise IT service incident and problem management, enhanced customer and user experience by minimizing the impact of service disruptions, and effective organizational change management.
Technavio's ITSM market is segmented as below:
By Application
• CM
• ITAM and ITSD
• A and PM
• NM
• Others
By Deployment
• Cloud
• On-premises
By Geographical Landscape
• North America
• Europe
• APAC
• South America
• Middle East and Africa
This study identifies the advent of advanced technologies as one of the prime reasons driving the ITSM market growth during the next few years. Also, digital business transformation and increasing adoption of DevOps will lead to sizable demand in the market.
Technavio presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters. Our report on ITSM market covers the following areas:
• ITSM market sizing
• ITSM market forecast
• ITSM market industry analysis
Technavio's robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading ITSM market vendors that include Alemba Ltd., Atlassian Corp. Plc, BMC Software Inc., Broadcom Inc., Datto Holdings Corp., EasyVista SA, Hewlett Packard Enterprise Co., Hornbill Corporate Ltd., IFS World Operations AB, International Business Machines Corp., Ivanti Software Inc., Micro Focus International Plc, Microsoft Corp., Oracle Corp., SAP SE, ServiceNow Inc., SolarWinds Corp., Tata Consultancy Services Ltd., Fujitsu Ltd., and LogMeln Inc. Also, the ITSM market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.
The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors. For further information on this report, please visit - https://www.technavio.com/report/itsm-market-industry-analysis
Technavio presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive primary and secondary research. Technavio's market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast accurate market growth.



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Table of Contents

• 1 Executive Summary
o 1.1 Market overview
o Exhibit 01: Executive Summary - Chart on Market Overview
o Exhibit 02: Executive Summary - Data Table on Market Overview
o Exhibit 03: Executive Summary - Chart on Global Market Characteristics
o Exhibit 04: Executive Summary - Chart on Market By Geographical Landscape
o Exhibit 05: Executive Summary - Chart on Market Segmentation by Application
o Exhibit 06: Executive Summary - Chart on Market Segmentation by Deployment
o Exhibit 07: Executive Summary - Chart on Incremental Growth
o Exhibit 08: Executive Summary - Data Table on Incremental Growth
o Exhibit 09: Executive Summary - Chart on Vendor Market Positioning
• 2 Market Landscape
o 2.1 Market ecosystem
o Exhibit 10: Parent market
o Exhibit 11: Market Characteristics
• 3 Market Sizing
o 3.1 Market definition
o Exhibit 12: Offerings of vendors included in the market definition
o 3.2 Market segment analysis
o Exhibit 13: Market segments
o 3.3 Market size 2022
o 3.4 Market outlook: Forecast for 2022-2027
o Exhibit 14: Chart on Global - Market size and forecast 2022-2027 ($ million)
o Exhibit 15: Data Table on Global - Market size and forecast 2022-2027 ($ million)
o Exhibit 16: Chart on Global Market: Year-over-year growth 2022-2027 (%)
o Exhibit 17: Data Table on Global Market: Year-over-year growth 2022-2027 (%)
• 4 Historic Market Size
o 4.1 Global ITSM market 2017 - 2021
o Exhibit 18: Historic Market Size - Data Table on Global ITSM market 2017 - 2021 ($ million)
o 4.2 Application Segment Analysis 2017 - 2021
o Exhibit 19: Historic Market Size - Application Segment 2017 - 2021 ($ million)
o 4.3 Deployment Segment Analysis 2017 - 2021
o Exhibit 20: Historic Market Size - Deployment Segment 2017 - 2021 ($ million)
o 4.4 Geography Segment Analysis 2017 - 2021
o Exhibit 21: Historic Market Size - Geography Segment 2017 - 2021 ($ million)
o 4.5 Country Segment Analysis 2017 - 2021
o Exhibit 22: Historic Market Size - Country Segment 2017 - 2021 ($ million)
• 5 Five Forces Analysis
o 5.1 Five forces summary
o Exhibit 23: Five forces analysis - Comparison between 2022 and 2027
o 5.2 Bargaining power of buyers
o Exhibit 24: Chart on Bargaining power of buyers - Impact of key factors 2022 and 2027
o 5.3 Bargaining power of suppliers
o Exhibit 25: Bargaining power of suppliers - Impact of key factors in 2022 and 2027
o 5.4 Threat of new entrants
o Exhibit 26: Threat of new entrants - Impact of key factors in 2022 and 2027
o 5.5 Threat of substitutes
o Exhibit 27: Threat of substitutes - Impact of key factors in 2022 and 2027
o 5.6 Threat of rivalry
o Exhibit 28: Threat of rivalry - Impact of key factors in 2022 and 2027
o 5.7 Market condition
o Exhibit 29: Chart on Market condition - Five forces 2022 and 2027
• 6 Market Segmentation by Application
o 6.1 Market segments
o Exhibit 30: Chart on Application - Market share 2022-2027 (%)
o Exhibit 31: Data Table on Application - Market share 2022-2027 (%)
o 6.2 Comparison by Application
o Exhibit 32: Chart on Comparison by Application
o Exhibit 33: Data Table on Comparison by Application
o 6.3 CM - Market size and forecast 2022-2027
o Exhibit 34: Chart on CM - Market size and forecast 2022-2027 ($ million)
o Exhibit 35: Data Table on CM - Market size and forecast 2022-2027 ($ million)
o Exhibit 36: Chart on CM - Year-over-year growth 2022-2027 (%)
o Exhibit 37: Data Table on CM - Year-over-year growth 2022-2027 (%)
o 6.4 ITAM and ITSD - Market size and forecast 2022-2027
o Exhibit 38: Chart on ITAM and ITSD - Market size and forecast 2022-2027 ($ million)
o Exhibit 39: Data Table on ITAM and ITSD - Market size and forecast 2022-2027 ($ million)
o Exhibit 40: Chart on ITAM and ITSD - Year-over-year growth 2022-2027 (%)
o Exhibit 41: Data Table on ITAM and ITSD - Year-over-year growth 2022-2027 (%)
o 6.5 A and PM - Market size and forecast 2022-2027
o Exhibit 42: Chart on A and PM - Market size and forecast 2022-2027 ($ million)
o Exhibit 43: Data Table on A and PM - Market size and forecast 2022-2027 ($ million)
o Exhibit 44: Chart on A and PM - Year-over-year growth 2022-2027 (%)
o Exhibit 45: Data Table on A and PM - Year-over-year growth 2022-2027 (%)
o 6.6 NM - Market size and forecast 2022-2027
o Exhibit 46: Chart on NM - Market size and forecast 2022-2027 ($ million)
o Exhibit 47: Data Table on NM - Market size and forecast 2022-2027 ($ million)
o Exhibit 48: Chart on NM - Year-over-year growth 2022-2027 (%)
o Exhibit 49: Data Table on NM - Year-over-year growth 2022-2027 (%)
o 6.7 Others - Market size and forecast 2022-2027
o Exhibit 50: Chart on Others - Market size and forecast 2022-2027 ($ million)
o Exhibit 51: Data Table on Others - Market size and forecast 2022-2027 ($ million)
o Exhibit 52: Chart on Others - Year-over-year growth 2022-2027 (%)
o Exhibit 53: Data Table on Others - Year-over-year growth 2022-2027 (%)
o 6.8 Market opportunity by Application
o Exhibit 54: Market opportunity by Application ($ million)
• 7 Market Segmentation by Deployment
o 7.1 Market segments
o Exhibit 55: Chart on Deployment - Market share 2022-2027 (%)
o Exhibit 56: Data Table on Deployment - Market share 2022-2027 (%)
o 7.2 Comparison by Deployment
o Exhibit 57: Chart on Comparison by Deployment
o Exhibit 58: Data Table on Comparison by Deployment
o 7.3 Cloud - Market size and forecast 2022-2027
o Exhibit 59: Chart on Cloud - Market size and forecast 2022-2027 ($ million)
o Exhibit 60: Data Table on Cloud - Market size and forecast 2022-2027 ($ million)
o Exhibit 61: Chart on Cloud - Year-over-year growth 2022-2027 (%)
o Exhibit 62: Data Table on Cloud - Year-over-year growth 2022-2027 (%)
o 7.4 On-premises - Market size and forecast 2022-2027
o Exhibit 63: Chart on On-premises - Market size and forecast 2022-2027 ($ million)
o Exhibit 64: Data Table on On-premises - Market size and forecast 2022-2027 ($ million)
o Exhibit 65: Chart on On-premises - Year-over-year growth 2022-2027 (%)
o Exhibit 66: Data Table on On-premises - Year-over-year growth 2022-2027 (%)
o 7.5 Market opportunity by Deployment
o Exhibit 67: Market opportunity by Deployment ($ million)
• 8 Customer Landscape
o 8.1 Customer landscape overview
o Exhibit 68: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
• 9 Geographic Landscape
o 9.1 Geographic segmentation
o Exhibit 69: Chart on Market share By Geographical Landscape 2022-2027 (%)
o Exhibit 70: Data Table on Market share By Geographical Landscape 2022-2027 (%)
o 9.2 Geographic comparison
o Exhibit 71: Chart on Geographic comparison
o Exhibit 72: Data Table on Geographic comparison
o 9.3 North America - Market size and forecast 2022-2027
o Exhibit 73: Chart on North America - Market size and forecast 2022-2027 ($ million)
o Exhibit 74: Data Table on North America - Market size and forecast 2022-2027 ($ million)
o Exhibit 75: Chart on North America - Year-over-year growth 2022-2027 (%)
o Exhibit 76: Data Table on North America - Year-over-year growth 2022-2027 (%)
o 9.4 Europe - Market size and forecast 2022-2027
o Exhibit 77: Chart on Europe - Market size and forecast 2022-2027 ($ million)
o Exhibit 78: Data Table on Europe - Market size and forecast 2022-2027 ($ million)
o Exhibit 79: Chart on Europe - Year-over-year growth 2022-2027 (%)
o Exhibit 80: Data Table on Europe - Year-over-year growth 2022-2027 (%)
o 9.5 APAC - Market size and forecast 2022-2027
o Exhibit 81: Chart on APAC - Market size and forecast 2022-2027 ($ million)
o Exhibit 82: Data Table on APAC - Market size and forecast 2022-2027 ($ million)
o Exhibit 83: Chart on APAC - Year-over-year growth 2022-2027 (%)
o Exhibit 84: Data Table on APAC - Year-over-year growth 2022-2027 (%)
o 9.6 South America - Market size and forecast 2022-2027
o Exhibit 85: Chart on South America - Market size and forecast 2022-2027 ($ million)
o Exhibit 86: Data Table on South America - Market size and forecast 2022-2027 ($ million)
o Exhibit 87: Chart on South America - Year-over-year growth 2022-2027 (%)
o Exhibit 88: Data Table on South America - Year-over-year growth 2022-2027 (%)
o 9.7 Middle East and Africa - Market size and forecast 2022-2027
o Exhibit 89: Chart on Middle East and Africa - Market size and forecast 2022-2027 ($ million)
o Exhibit 90: Data Table on Middle East and Africa - Market size and forecast 2022-2027 ($ million)
o Exhibit 91: Chart on Middle East and Africa - Year-over-year growth 2022-2027 (%)
o Exhibit 92: Data Table on Middle East and Africa - Year-over-year growth 2022-2027 (%)
o 9.8 US - Market size and forecast 2022-2027
o Exhibit 93: Chart on US - Market size and forecast 2022-2027 ($ million)
o Exhibit 94: Data Table on US - Market size and forecast 2022-2027 ($ million)
o Exhibit 95: Chart on US - Year-over-year growth 2022-2027 (%)
o Exhibit 96: Data Table on US - Year-over-year growth 2022-2027 (%)
o 9.9 UK - Market size and forecast 2022-2027
o Exhibit 97: Chart on UK - Market size and forecast 2022-2027 ($ million)
o Exhibit 98: Data Table on UK - Market size and forecast 2022-2027 ($ million)
o Exhibit 99: Chart on UK - Year-over-year growth 2022-2027 (%)
o Exhibit 100: Data Table on UK - Year-over-year growth 2022-2027 (%)
o 9.10 Germany - Market size and forecast 2022-2027
o Exhibit 101: Chart on Germany - Market size and forecast 2022-2027 ($ million)
o Exhibit 102: Data Table on Germany - Market size and forecast 2022-2027 ($ million)
o Exhibit 103: Chart on Germany - Year-over-year growth 2022-2027 (%)
o Exhibit 104: Data Table on Germany - Year-over-year growth 2022-2027 (%)
o 9.11 China - Market size and forecast 2022-2027
o Exhibit 105: Chart on China - Market size and forecast 2022-2027 ($ million)
o Exhibit 106: Data Table on China - Market size and forecast 2022-2027 ($ million)
o Exhibit 107: Chart on China - Year-over-year growth 2022-2027 (%)
o Exhibit 108: Data Table on China - Year-over-year growth 2022-2027 (%)
o 9.12 India - Market size and forecast 2022-2027
o Exhibit 109: Chart on India - Market size and forecast 2022-2027 ($ million)
o Exhibit 110: Data Table on India - Market size and forecast 2022-2027 ($ million)
o Exhibit 111: Chart on India - Year-over-year growth 2022-2027 (%)
o Exhibit 112: Data Table on India - Year-over-year growth 2022-2027 (%)
o 9.13 Market opportunity By Geographical Landscape
o Exhibit 113: Market opportunity By Geographical Landscape ($ million)
• 10 Drivers, Challenges, and Trends
o 10.1 Market drivers
o 10.2 Market challenges
o 10.3 Impact of drivers and challenges
o Exhibit 114: Impact of drivers and challenges in 2022 and 2027
o 10.4 Market trends
• 11 Vendor Landscape
o 11.1 Overview
o 11.2 Vendor landscape
o Exhibit 115: Overview on Criticality of inputs and Factors of differentiation
o 11.3 Landscape disruption
o Exhibit 116: Overview on factors of disruption
o 11.4 Industry risks
o Exhibit 117: Impact of key risks on business
• 12 Vendor Analysis
o 12.1 Vendors covered
o Exhibit 118: Vendors covered
o 12.2 Market positioning of vendors
o Exhibit 119: Matrix on vendor position and classification
o 12.3 Alemba Ltd.
o Exhibit 120: Alemba Ltd. - Overview
o Exhibit 121: Alemba Ltd. - Product / Service
o Exhibit 122: Alemba Ltd. - Key offerings
o 12.4 BMC Software Inc.
o Exhibit 123: BMC Software Inc. - Overview
o Exhibit 124: BMC Software Inc. - Product / Service
o Exhibit 125: BMC Software Inc. - Key offerings
o 12.5 Broadcom Inc.
o Exhibit 126: Broadcom Inc. - Overview
o Exhibit 127: Broadcom Inc. - Business segments
o Exhibit 128: Broadcom Inc. - Key news
o Exhibit 129: Broadcom Inc. - Key offerings
o Exhibit 130: Broadcom Inc. - Segment focus
o 12.6 EasyVista SA
o Exhibit 131: EasyVista SA - Overview
o Exhibit 132: EasyVista SA - Product / Service
o Exhibit 133: EasyVista SA - Key offerings
o 12.7 Fujitsu Ltd.
o Exhibit 134: Fujitsu Ltd. - Overview
o Exhibit 135: Fujitsu Ltd. - Business segments
o Exhibit 136: Fujitsu Ltd. - Key offerings
o Exhibit 137: Fujitsu Ltd. - Segment focus
o 12.8 Hewlett Packard Enterprise Co.
o Exhibit 138: Hewlett Packard Enterprise Co. - Overview
o Exhibit 139: Hewlett Packard Enterprise Co. - Business segments
o Exhibit 140: Hewlett Packard Enterprise Co. - Key news
o Exhibit 141: Hewlett Packard Enterprise Co. - Key offerings
o Exhibit 142: Hewlett Packard Enterprise Co. - Segment focus
o 12.9 IFS World Operations AB
o Exhibit 143: IFS World Operations AB - Overview
o Exhibit 144: IFS World Operations AB - Business segments
o Exhibit 145: IFS World Operations AB - Key offerings
o Exhibit 146: IFS World Operations AB - Segment focus
o 12.10 International Business Machines Corp.
o Exhibit 147: International Business Machines Corp. - Overview
o Exhibit 148: International Business Machines Corp. - Business segments
o Exhibit 149: International Business Machines Corp. - Key offerings
o Exhibit 150: International Business Machines Corp. - Segment focus
o 12.11 Ivanti Software Inc.
o Exhibit 151: Ivanti Software Inc. - Overview
o Exhibit 152: Ivanti Software Inc. - Product / Service
o Exhibit 153: Ivanti Software Inc. - Key offerings
o 12.12 LogMeln Inc
o Exhibit 154: LogMeln Inc - Overview
o Exhibit 155: LogMeln Inc - Product / Service
o Exhibit 156: LogMeln Inc - Key offerings
o 12.13 Microsoft Corp.
o Exhibit 157: Microsoft Corp. - Overview
o Exhibit 158: Microsoft Corp. - Business segments
o Exhibit 159: Microsoft Corp. - Key news
o Exhibit 160: Microsoft Corp. - Key offerings
o Exhibit 161: Microsoft Corp. - Segment focus
o 12.14 Oracle Corp.
o Exhibit 162: Oracle Corp. - Overview
o Exhibit 163: Oracle Corp. - Business segments
o Exhibit 164: Oracle Corp. - Key news
o Exhibit 165: Oracle Corp. - Key offerings
o Exhibit 166: Oracle Corp. - Segment focus
o 12.15 SAP SE
o Exhibit 167: SAP SE - Overview
o Exhibit 168: SAP SE - Business segments
o Exhibit 169: SAP SE - Key news
o Exhibit 170: SAP SE - Key offerings
o Exhibit 171: SAP SE - Segment focus
o 12.16 ServiceNow Inc.
o Exhibit 172: ServiceNow Inc. - Overview
o Exhibit 173: ServiceNow Inc. - Product / Service
o Exhibit 174: ServiceNow Inc. - Key news
o Exhibit 175: ServiceNow Inc. - Key offerings
o 12.17 SolarWinds Corp.
o Exhibit 176: SolarWinds Corp. - Overview
o Exhibit 177: SolarWinds Corp. - Product / Service
o Exhibit 178: SolarWinds Corp. - Key offerings
• 13 Appendix
o 13.1 Scope of the report
o 13.2 Inclusions and exclusions checklist
o Exhibit 179: Inclusions checklist
o Exhibit 180: Exclusions checklist
o 13.3 Currency conversion rates for US$
o Exhibit 181: Currency conversion rates for US$
o 13.4 Research methodology
o Exhibit 182: Research methodology
o Exhibit 183: Validation techniques employed for market sizing
o Exhibit 184: Information sources
o 13.5 List of abbreviations
o Exhibit 185: List of abbreviations


Exhibits:
Exhibits1: Executive Summary - Chart on Market Overview
Exhibits2: Executive Summary - Data Table on Market Overview
Exhibits3: Executive Summary - Chart on Global Market Characteristics
Exhibits4: Executive Summary - Chart on Market By Geographical Landscape
Exhibits5: Executive Summary - Chart on Market Segmentation by Application
Exhibits6: Executive Summary - Chart on Market Segmentation by Deployment
Exhibits7: Executive Summary - Chart on Incremental Growth
Exhibits8: Executive Summary - Data Table on Incremental Growth
Exhibits9: Executive Summary - Chart on Vendor Market Positioning
Exhibits10: Parent market
Exhibits11: Market Characteristics
Exhibits12: Offerings of vendors included in the market definition
Exhibits13: Market segments
Exhibits14: Chart on Global - Market size and forecast 2022-2027 ($ million)
Exhibits15: Data Table on Global - Market size and forecast 2022-2027 ($ million)
Exhibits16: Chart on Global Market: Year-over-year growth 2022-2027 (%)
Exhibits17: Data Table on Global Market: Year-over-year growth 2022-2027 (%)
Exhibits18: Historic Market Size - Data Table on Global ITSM market 2017 - 2021 ($ million)
Exhibits19: Historic Market Size - Application Segment 2017 - 2021 ($ million)
Exhibits20: Historic Market Size - Deployment Segment 2017 - 2021 ($ million)
Exhibits21: Historic Market Size - Geography Segment 2017 - 2021 ($ million)
Exhibits22: Historic Market Size - Country Segment 2017 - 2021 ($ million)
Exhibits23: Five forces analysis - Comparison between 2022 and 2027
Exhibits24: Chart on Bargaining power of buyers - Impact of key factors 2022 and 2027
Exhibits25: Bargaining power of suppliers - Impact of key factors in 2022 and 2027
Exhibits26: Threat of new entrants - Impact of key factors in 2022 and 2027
Exhibits27: Threat of substitutes - Impact of key factors in 2022 and 2027
Exhibits28: Threat of rivalry - Impact of key factors in 2022 and 2027
Exhibits29: Chart on Market condition - Five forces 2022 and 2027
Exhibits30: Chart on Application - Market share 2022-2027 (%)
Exhibits31: Data Table on Application - Market share 2022-2027 (%)
Exhibits32: Chart on Comparison by Application
Exhibits33: Data Table on Comparison by Application
Exhibits34: Chart on CM - Market size and forecast 2022-2027 ($ million)
Exhibits35: Data Table on CM - Market size and forecast 2022-2027 ($ million)
Exhibits36: Chart on CM - Year-over-year growth 2022-2027 (%)
Exhibits37: Data Table on CM - Year-over-year growth 2022-2027 (%)
Exhibits38: Chart on ITAM and ITSD - Market size and forecast 2022-2027 ($ million)
Exhibits39: Data Table on ITAM and ITSD - Market size and forecast 2022-2027 ($ million)
Exhibits40: Chart on ITAM and ITSD - Year-over-year growth 2022-2027 (%)
Exhibits41: Data Table on ITAM and ITSD - Year-over-year growth 2022-2027 (%)
Exhibits42: Chart on A and PM - Market size and forecast 2022-2027 ($ million)
Exhibits43: Data Table on A and PM - Market size and forecast 2022-2027 ($ million)
Exhibits44: Chart on A and PM - Year-over-year growth 2022-2027 (%)
Exhibits45: Data Table on A and PM - Year-over-year growth 2022-2027 (%)
Exhibits46: Chart on NM - Market size and forecast 2022-2027 ($ million)
Exhibits47: Data Table on NM - Market size and forecast 2022-2027 ($ million)
Exhibits48: Chart on NM - Year-over-year growth 2022-2027 (%)
Exhibits49: Data Table on NM - Year-over-year growth 2022-2027 (%)
Exhibits50: Chart on Others - Market size and forecast 2022-2027 ($ million)
Exhibits51: Data Table on Others - Market size and forecast 2022-2027 ($ million)
Exhibits52: Chart on Others - Year-over-year growth 2022-2027 (%)
Exhibits53: Data Table on Others - Year-over-year growth 2022-2027 (%)
Exhibits54: Market opportunity by Application ($ million)
Exhibits55: Chart on Deployment - Market share 2022-2027 (%)
Exhibits56: Data Table on Deployment - Market share 2022-2027 (%)
Exhibits57: Chart on Comparison by Deployment
Exhibits58: Data Table on Comparison by Deployment
Exhibits59: Chart on Cloud - Market size and forecast 2022-2027 ($ million)
Exhibits60: Data Table on Cloud - Market size and forecast 2022-2027 ($ million)
Exhibits61: Chart on Cloud - Year-over-year growth 2022-2027 (%)
Exhibits62: Data Table on Cloud - Year-over-year growth 2022-2027 (%)
Exhibits63: Chart on On-premises - Market size and forecast 2022-2027 ($ million)
Exhibits64: Data Table on On-premises - Market size and forecast 2022-2027 ($ million)
Exhibits65: Chart on On-premises - Year-over-year growth 2022-2027 (%)
Exhibits66: Data Table on On-premises - Year-over-year growth 2022-2027 (%)
Exhibits67: Market opportunity by Deployment ($ million)
Exhibits68: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
Exhibits69: Chart on Market share By Geographical Landscape 2022-2027 (%)
Exhibits70: Data Table on Market share By Geographical Landscape 2022-2027 (%)
Exhibits71: Chart on Geographic comparison
Exhibits72: Data Table on Geographic comparison
Exhibits73: Chart on North America - Market size and forecast 2022-2027 ($ million)
Exhibits74: Data Table on North America - Market size and forecast 2022-2027 ($ million)
Exhibits75: Chart on North America - Year-over-year growth 2022-2027 (%)
Exhibits76: Data Table on North America - Year-over-year growth 2022-2027 (%)
Exhibits77: Chart on Europe - Market size and forecast 2022-2027 ($ million)
Exhibits78: Data Table on Europe - Market size and forecast 2022-2027 ($ million)
Exhibits79: Chart on Europe - Year-over-year growth 2022-2027 (%)
Exhibits80: Data Table on Europe - Year-over-year growth 2022-2027 (%)
Exhibits81: Chart on APAC - Market size and forecast 2022-2027 ($ million)
Exhibits82: Data Table on APAC - Market size and forecast 2022-2027 ($ million)
Exhibits83: Chart on APAC - Year-over-year growth 2022-2027 (%)
Exhibits84: Data Table on APAC - Year-over-year growth 2022-2027 (%)
Exhibits85: Chart on South America - Market size and forecast 2022-2027 ($ million)
Exhibits86: Data Table on South America - Market size and forecast 2022-2027 ($ million)
Exhibits87: Chart on South America - Year-over-year growth 2022-2027 (%)
Exhibits88: Data Table on South America - Year-over-year growth 2022-2027 (%)
Exhibits89: Chart on Middle East and Africa - Market size and forecast 2022-2027 ($ million)
Exhibits90: Data Table on Middle East and Africa - Market size and forecast 2022-2027 ($ million)
Exhibits91: Chart on Middle East and Africa - Year-over-year growth 2022-2027 (%)
Exhibits92: Data Table on Middle East and Africa - Year-over-year growth 2022-2027 (%)
Exhibits93: Chart on US - Market size and forecast 2022-2027 ($ million)
Exhibits94: Data Table on US - Market size and forecast 2022-2027 ($ million)
Exhibits95: Chart on US - Year-over-year growth 2022-2027 (%)
Exhibits96: Data Table on US - Year-over-year growth 2022-2027 (%)
Exhibits97: Chart on UK - Market size and forecast 2022-2027 ($ million)
Exhibits98: Data Table on UK - Market size and forecast 2022-2027 ($ million)
Exhibits99: Chart on UK - Year-over-year growth 2022-2027 (%)
Exhibits100: Data Table on UK - Year-over-year growth 2022-2027 (%)
Exhibits101: Chart on Germany - Market size and forecast 2022-2027 ($ million)
Exhibits102: Data Table on Germany - Market size and forecast 2022-2027 ($ million)
Exhibits103: Chart on Germany - Year-over-year growth 2022-2027 (%)
Exhibits104: Data Table on Germany - Year-over-year growth 2022-2027 (%)
Exhibits105: Chart on China - Market size and forecast 2022-2027 ($ million)
Exhibits106: Data Table on China - Market size and forecast 2022-2027 ($ million)
Exhibits107: Chart on China - Year-over-year growth 2022-2027 (%)
Exhibits108: Data Table on China - Year-over-year growth 2022-2027 (%)
Exhibits109: Chart on India - Market size and forecast 2022-2027 ($ million)
Exhibits110: Data Table on India - Market size and forecast 2022-2027 ($ million)
Exhibits111: Chart on India - Year-over-year growth 2022-2027 (%)
Exhibits112: Data Table on India - Year-over-year growth 2022-2027 (%)
Exhibits113: Market opportunity By Geographical Landscape ($ million)
Exhibits114: Impact of drivers and challenges in 2022 and 2027
Exhibits115: Overview on Criticality of inputs and Factors of differentiation
Exhibits116: Overview on factors of disruption
Exhibits117: Impact of key risks on business
Exhibits118: Vendors covered
Exhibits119: Matrix on vendor position and classification
Exhibits120: Alemba Ltd. - Overview
Exhibits121: Alemba Ltd. - Product / Service
Exhibits122: Alemba Ltd. - Key offerings
Exhibits123: BMC Software Inc. - Overview
Exhibits124: BMC Software Inc. - Product / Service
Exhibits125: BMC Software Inc. - Key offerings
Exhibits126: Broadcom Inc. - Overview
Exhibits127: Broadcom Inc. - Business segments
Exhibits128: Broadcom Inc. - Key news
Exhibits129: Broadcom Inc. - Key offerings
Exhibits130: Broadcom Inc. - Segment focus
Exhibits131: EasyVista SA - Overview
Exhibits132: EasyVista SA - Product / Service
Exhibits133: EasyVista SA - Key offerings
Exhibits134: Fujitsu Ltd. - Overview
Exhibits135: Fujitsu Ltd. - Business segments
Exhibits136: Fujitsu Ltd. - Key offerings
Exhibits137: Fujitsu Ltd. - Segment focus
Exhibits138: Hewlett Packard Enterprise Co. - Overview
Exhibits139: Hewlett Packard Enterprise Co. - Business segments
Exhibits140: Hewlett Packard Enterprise Co. - Key news
Exhibits141: Hewlett Packard Enterprise Co. - Key offerings
Exhibits142: Hewlett Packard Enterprise Co. - Segment focus
Exhibits143: IFS World Operations AB - Overview
Exhibits144: IFS World Operations AB - Business segments
Exhibits145: IFS World Operations AB - Key offerings
Exhibits146: IFS World Operations AB - Segment focus
Exhibits147: International Business Machines Corp. - Overview
Exhibits148: International Business Machines Corp. - Business segments
Exhibits149: International Business Machines Corp. - Key offerings
Exhibits150: International Business Machines Corp. - Segment focus
Exhibits151: Ivanti Software Inc. - Overview
Exhibits152: Ivanti Software Inc. - Product / Service
Exhibits153: Ivanti Software Inc. - Key offerings
Exhibits154: LogMeln Inc - Overview
Exhibits155: LogMeln Inc - Product / Service
Exhibits156: LogMeln Inc - Key offerings
Exhibits157: Microsoft Corp. - Overview
Exhibits158: Microsoft Corp. - Business segments
Exhibits159: Microsoft Corp. - Key news
Exhibits160: Microsoft Corp. - Key offerings
Exhibits161: Microsoft Corp. - Segment focus
Exhibits162: Oracle Corp. - Overview
Exhibits163: Oracle Corp. - Business segments
Exhibits164: Oracle Corp. - Key news
Exhibits165: Oracle Corp. - Key offerings
Exhibits166: Oracle Corp. - Segment focus
Exhibits167: SAP SE - Overview
Exhibits168: SAP SE - Business segments
Exhibits169: SAP SE - Key news
Exhibits170: SAP SE - Key offerings
Exhibits171: SAP SE - Segment focus
Exhibits172: ServiceNow Inc. - Overview
Exhibits173: ServiceNow Inc. - Product / Service
Exhibits174: ServiceNow Inc. - Key news
Exhibits175: ServiceNow Inc. - Key offerings
Exhibits176: SolarWinds Corp. - Overview
Exhibits177: SolarWinds Corp. - Product / Service
Exhibits178: SolarWinds Corp. - Key offerings
Exhibits179: Inclusions checklist
Exhibits180: Exclusions checklist
Exhibits181: Currency conversion rates for US$
Exhibits182: Research methodology
Exhibits183: Validation techniques employed for market sizing
Exhibits184: Information sources
Exhibits185: List of abbreviations

 

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