スマートアドバイザーの世界市場 2022-2026Global Smart Advisor Market 2022-2026 スマートアドバイザーの世界市場2022-2026年 Technavioはスマートアドバイザー市場を監視しており、2022-2026年の間に69億1000万ドルの成長が見込まれ、予測期間中にCAGR22%で加速しています。当レポートでは、... もっと見る
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サマリースマートアドバイザーの世界市場2022-2026年Technavioはスマートアドバイザー市場を監視しており、2022-2026年の間に69億1000万ドルの成長が見込まれ、予測期間中にCAGR22%で加速しています。当レポートでは、スマートアドバイザー市場の全体分析、市場規模と予測、動向、成長促進要因、課題、さらに約25社のベンダーを網羅したベンダー分析を行っています。 現在の世界市場のシナリオ、最新動向とドライバー、市場全体の環境について最新の分析を提供しています。市場は、世界的な富裕層(HNWI)の増加、クラウドコンピューティングと統合されたウェブサイトやモバイルアプリケーションの利用の増加、エンドユーザー産業からの需要の増加によって牽引されています。 スマートアドバイザー市場の分析には、タイプ別セグメントと地域別の展望が含まれます。 Technavioのスマートアドバイザー市場は、以下のようにセグメント化されています。 タイプ別 - ソフトウェア - サービス 地理的状況別 - 北米 - アジア太平洋地域 - 欧州 - 南米 - 中東・アフリカ 本調査では、今後数年間のスマートアドバイザー市場の成長を促進する主要な理由の1つとして、技術的進歩の採用を挙げています。また、中小企業や大企業での使用の増加や、異なる産業でのaiの使用の増加は、市場のかなりの需要につながるでしょう。 Technavioは、主要パラメータの分析による複数のソースからのデータの研究、合成、総括によって、市場の詳細な姿を提示します。スマートアドバイザー市場に関する弊社のレポートは、以下の分野を対象としています。 - スマートアドバイザー市場のサイジング - スマートアドバイザー市場の予測 - スマートアドバイザー市場の産業分析 Technavioの堅牢なベンダー分析は、お客様が市場での地位を向上させるのに役立つよう設計されており、これに沿って本レポートでは、Apple Inc.、Artificial Solutions International AB、Broadridge Financial Solutions Inc.、Cisco Systems Inc.、CodeBaby LLC、Creative Virtual Ltd.、eGain Corp、Google LLC、Insider Biz、International Business Machines Corp、Microsoft Corp、Oracle Corp、SmartAsset Advisors LLC、Verint Systems Incなど複数の大手スマートアドバイザー市場のベンダーに関する詳細分析を提供します。また、スマートアドバイザー市場の分析レポートには、今後の動向や市場成長に影響を与える課題に関する情報も含まれています。これは、企業が将来の成長機会をすべて戦略的に活用できるようにするためです。 本調査は、業界の主要参加者からのインプットを含む、一次情報と二次情報の客観的な組み合わせを使用して実施されました。本レポートには、主要ベンダーの分析に加え、包括的な市場およびベンダーランドスケープが含まれています。本レポートの詳細については、https://www.technavio.com/report/smart-advisor-market-industry-analysis をご覧ください。 Technavioは、利益、価格、競争、プロモーションなどの主要パラメータの分析により、複数のソースからのデータを調査、合成、総括することで、市場の詳細なイメージを提示します。業界の主要な影響力を持つ人物を特定することで、様々な市場の様相を提示しています。提示されるデータは、包括的で信頼性が高く、一次および二次にわたる広範な調査の結果です。Technavioの市場調査レポートは、正確な市場成長を予測するために、完全な競争環境と、定性的および定量的調査を用いた詳細なベンダー選定方法および分析を提供します。 目次• 1 Executive Summaryo 1.1 Market overview o Exhibit 01: Executive Summary - Chart on Market Overview o Exhibit 02: Executive Summary - Data Table on Market Overview o Exhibit 03: Executive Summary - Chart on Global Market Characteristics o Exhibit 04: Executive Summary - Chart on Market By Geographical Landscape o Exhibit 05: Executive Summary - Chart on Market Segmentation by Type o Exhibit 06: Executive Summary - Chart on Incremental Growth o Exhibit 07: Executive Summary - Data Table on Incremental Growth o Exhibit 08: Executive Summary - Chart on Vendor Market Positioning • 2 Market Landscape o 2.1 Market ecosystem o Exhibit 09: Parent market o Exhibit 10: Market Characteristics • 3 Market Sizing o 3.1 Market definition o Exhibit 11: Offerings of vendors included in the market definition o 3.2 Market segment analysis o Exhibit 12: Market segments o 3.3 Market size 2021 o 3.4 Market outlook: Forecast for 2021-2026 o Exhibit 13: Chart on Global - Market size and forecast 2021-2026 ($ million) o Exhibit 14: Data Table on Global - Market size and forecast 2021-2026 ($ million) o Exhibit 15: Chart on Global Market: Year-over-year growth 2021-2026 (%) o Exhibit 16: Data Table on Global Market: Year-over-year growth 2021-2026 (%) • 4 Five Forces Analysis o 4.1 Five forces summary o Exhibit 17: Five forces analysis - Comparison between 2021 and 2026 o 4.2 Bargaining power of buyers o Exhibit 18: Chart on Bargaining power of buyers - Impact of key factors 2021 and 2026 o 4.3 Bargaining power of suppliers o Exhibit 19: Bargaining power of suppliers - Impact of key factors in 2021 and 2026 o 4.4 Threat of new entrants o Exhibit 20: Threat of new entrants - Impact of key factors in 2021 and 2026 o 4.5 Threat of substitutes o Exhibit 21: Threat of substitutes - Impact of key factors in 2021 and 2026 o 4.6 Threat of rivalry o Exhibit 22: Threat of rivalry - Impact of key factors in 2021 and 2026 o 4.7 Market condition o Exhibit 23: Chart on Market condition - Five forces 2021 and 2026 • 5 Market Segmentation by Type o 5.1 Market segments o Exhibit 24: Chart on Type - Market share 2021-2026 (%) o Exhibit 25: Data Table on Type - Market share 2021-2026 (%) o 5.2 Comparison by Type o Exhibit 26: Chart on Comparison by Type o Exhibit 27: Data Table on Comparison by Type o 5.3 Software - Market size and forecast 2021-2026 o Exhibit 28: Chart on Software - Market size and forecast 2021-2026 ($ million) o Exhibit 29: Data Table on Software - Market size and forecast 2021-2026 ($ million) o Exhibit 30: Chart on Software - Year-over-year growth 2021-2026 (%) o Exhibit 31: Data Table on Software - Year-over-year growth 2021-2026 (%) o 5.4 Services - Market size and forecast 2021-2026 o Exhibit 32: Chart on Services - Market size and forecast 2021-2026 ($ million) o Exhibit 33: Data Table on Services - Market size and forecast 2021-2026 ($ million) o Exhibit 34: Chart on Services - Year-over-year growth 2021-2026 (%) o Exhibit 35: Data Table on Services - Year-over-year growth 2021-2026 (%) o 5.5 Market opportunity by Type o Exhibit 36: Market opportunity by Type ($ million) • 6 Customer Landscape o 6.1 Customer landscape overview o Exhibit 37: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria • 7 Geographic Landscape o 7.1 Geographic segmentation o Exhibit 38: Chart on Market share By Geographical Landscape 2021-2026 (%) o Exhibit 39: Data Table on Market share By Geographical Landscape 2021-2026 (%) o 7.2 Geographic comparison o Exhibit 40: Chart on Geographic comparison o Exhibit 41: Data Table on Geographic comparison o 7.3 North America - Market size and forecast 2021-2026 o Exhibit 42: Chart on North America - Market size and forecast 2021-2026 ($ million) o Exhibit 43: Data Table on North America - Market size and forecast 2021-2026 ($ million) o Exhibit 44: Chart on North America - Year-over-year growth 2021-2026 (%) o Exhibit 45: Data Table on North America - Year-over-year growth 2021-2026 (%) o 7.4 APAC - Market size and forecast 2021-2026 o Exhibit 46: Chart on APAC - Market size and forecast 2021-2026 ($ million) o Exhibit 47: Data Table on APAC - Market size and forecast 2021-2026 ($ million) o Exhibit 48: Chart on APAC - Year-over-year growth 2021-2026 (%) o Exhibit 49: Data Table on APAC - Year-over-year growth 2021-2026 (%) o 7.5 Europe - Market size and forecast 2021-2026 o Exhibit 50: Chart on Europe - Market size and forecast 2021-2026 ($ million) o Exhibit 51: Data Table on Europe - Market size and forecast 2021-2026 ($ million) o Exhibit 52: Chart on Europe - Year-over-year growth 2021-2026 (%) o Exhibit 53: Data Table on Europe - Year-over-year growth 2021-2026 (%) o 7.6 South America - Market size and forecast 2021-2026 o Exhibit 54: Chart on South America - Market size and forecast 2021-2026 ($ million) o Exhibit 55: Data Table on South America - Market size and forecast 2021-2026 ($ million) o Exhibit 56: Chart on South America - Year-over-year growth 2021-2026 (%) o Exhibit 57: Data Table on South America - Year-over-year growth 2021-2026 (%) o 7.7 Middle East and Africa - Market size and forecast 2021-2026 o Exhibit 58: Chart on Middle East and Africa - Market size and forecast 2021-2026 ($ million) o Exhibit 59: Data Table on Middle East and Africa - Market size and forecast 2021-2026 ($ million) o Exhibit 60: Chart on Middle East and Africa - Year-over-year growth 2021-2026 (%) o Exhibit 61: Data Table on Middle East and Africa - Year-over-year growth 2021-2026 (%) o 7.8 US - Market size and forecast 2021-2026 o Exhibit 62: Chart on US - Market size and forecast 2021-2026 ($ million) o Exhibit 63: Data Table on US - Market size and forecast 2021-2026 ($ million) o Exhibit 64: Chart on US - Year-over-year growth 2021-2026 (%) o Exhibit 65: Data Table on US - Year-over-year growth 2021-2026 (%) o 7.9 China - Market size and forecast 2021-2026 o Exhibit 66: Chart on China - Market size and forecast 2021-2026 ($ million) o Exhibit 67: Data Table on China - Market size and forecast 2021-2026 ($ million) o Exhibit 68: Chart on China - Year-over-year growth 2021-2026 (%) o Exhibit 69: Data Table on China - Year-over-year growth 2021-2026 (%) o 7.10 UK - Market size and forecast 2021-2026 o Exhibit 70: Chart on UK - Market size and forecast 2021-2026 ($ million) o Exhibit 71: Data Table on UK - Market size and forecast 2021-2026 ($ million) o Exhibit 72: Chart on UK - Year-over-year growth 2021-2026 (%) o Exhibit 73: Data Table on UK - Year-over-year growth 2021-2026 (%) o 7.11 Canada - Market size and forecast 2021-2026 o Exhibit 74: Chart on Canada - Market size and forecast 2021-2026 ($ million) o Exhibit 75: Data Table on Canada - Market size and forecast 2021-2026 ($ million) o Exhibit 76: Chart on Canada - Year-over-year growth 2021-2026 (%) o Exhibit 77: Data Table on Canada - Year-over-year growth 2021-2026 (%) o 7.12 Germany - Market size and forecast 2021-2026 o Exhibit 78: Chart on Germany - Market size and forecast 2021-2026 ($ million) o Exhibit 79: Data Table on Germany - Market size and forecast 2021-2026 ($ million) o Exhibit 80: Chart on Germany - Year-over-year growth 2021-2026 (%) o Exhibit 81: Data Table on Germany - Year-over-year growth 2021-2026 (%) o 7.13 Market opportunity By Geographical Landscape o Exhibit 82: Market opportunity By Geographical Landscape ($ million) • 8 Drivers, Challenges, and Trends o 8.1 Market drivers o 8.2 Market challenges o 8.3 Impact of drivers and challenges o Exhibit 83: Impact of drivers and challenges in 2021 and 2026 o 8.4 Market trends • 9 Vendor Landscape o 9.1 Overview o 9.2 Vendor landscape o Exhibit 84: Overview on Criticality of inputs and Factors of differentiation o 9.3 Landscape disruption o Exhibit 85: Overview on factors of disruption o 9.4 Industry risks o Exhibit 86: Impact of key risks on business • 10 Vendor Analysis o 10.1 Vendors covered o Exhibit 87: Vendors covered o 10.2 Market positioning of vendors o Exhibit 88: Matrix on vendor position and classification o 10.3 Artificial Solutions International AB o Exhibit 89: Artificial Solutions International AB - Overview o Exhibit 90: Artificial Solutions International AB - Product / Service o Exhibit 91: Artificial Solutions International AB - Key offerings o 10.4 Broadridge Financial Solutions Inc. o Exhibit 92: Broadridge Financial Solutions Inc. - Overview o Exhibit 93: Broadridge Financial Solutions Inc. - Business segments o Exhibit 94: Broadridge Financial Solutions Inc. - Key offerings o Exhibit 95: Broadridge Financial Solutions Inc. - Segment focus o 10.5 Cisco Systems Inc. o Exhibit 96: Cisco Systems Inc. - Overview o Exhibit 97: Cisco Systems Inc. - Business segments o Exhibit 98: Cisco Systems Inc. - Key news o Exhibit 99: Cisco Systems Inc. - Key offerings o Exhibit 100: Cisco Systems Inc. - Segment focus o 10.6 CodeBaby LLC o Exhibit 101: CodeBaby LLC - Overview o Exhibit 102: CodeBaby LLC - Product / Service o Exhibit 103: CodeBaby LLC - Key offerings o 10.7 Creative Virtual Ltd. o Exhibit 104: Creative Virtual Ltd. - Overview o Exhibit 105: Creative Virtual Ltd. - Product / Service o Exhibit 106: Creative Virtual Ltd. - Key offerings o 10.8 eGain Corp. o Exhibit 107: eGain Corp. - Overview o Exhibit 108: eGain Corp. - Product / Service o Exhibit 109: eGain Corp. - Key news o Exhibit 110: eGain Corp. - Key offerings o 10.9 International Business Machines Corp. o Exhibit 111: International Business Machines Corp. - Overview o Exhibit 112: International Business Machines Corp. - Business segments o Exhibit 113: International Business Machines Corp. - Key offerings o Exhibit 114: International Business Machines Corp. - Segment focus o 10.10 Microsoft Corp o Exhibit 115: Microsoft Corp - Overview o Exhibit 116: Microsoft Corp - Business segments o Exhibit 117: Microsoft Corp - Key news o Exhibit 118: Microsoft Corp - Key offerings o Exhibit 119: Microsoft Corp - Segment focus o 10.11 Oracle Corp. o Exhibit 120: Oracle Corp. - Overview o Exhibit 121: Oracle Corp. - Business segments o Exhibit 122: Oracle Corp. - Key news o Exhibit 123: Oracle Corp. - Key offerings o Exhibit 124: Oracle Corp. - Segment focus o 10.12 Verint Systems Inc o Exhibit 125: Verint Systems Inc - Overview o Exhibit 126: Verint Systems Inc - Product / Service o Exhibit 127: Verint Systems Inc - Key offerings • 11 Appendix o 11.1 Scope of the report o 11.2 Inclusions and exclusions checklist o Exhibit 128: Inclusions checklist o Exhibit 129: Exclusions checklist o 11.3 Currency conversion rates for US$ o Exhibit 130: Currency conversion rates for US$ o 11.4 Research methodology o Exhibit 131: Research methodology o Exhibit 132: Validation techniques employed for market sizing o Exhibit 133: Information sources o 11.5 List of abbreviations o Exhibit 134: List of abbreviations Exhibits: Exhibits1: Executive Summary - Chart on Market Overview Exhibits2: Executive Summary - Data Table on Market Overview Exhibits3: Executive Summary - Chart on Global Market Characteristics Exhibits4: Executive Summary - Chart on Market By Geographical Landscape Exhibits5: Executive Summary - Chart on Market Segmentation by Type Exhibits6: Executive Summary - Chart on Incremental Growth Exhibits7: Executive Summary - Data Table on Incremental Growth Exhibits8: Executive Summary - Chart on Vendor Market Positioning Exhibits9: Parent market Exhibits10: Market Characteristics Exhibits11: Offerings of vendors included in the market definition Exhibits12: Market segments Exhibits13: Chart on Global - Market size and forecast 2021-2026 ($ million) Exhibits14: Data Table on Global - Market size and forecast 2021-2026 ($ million) Exhibits15: Chart on Global Market: Year-over-year growth 2021-2026 (%) Exhibits16: Data Table on Global Market: Year-over-year growth 2021-2026 (%) Exhibits17: Five forces analysis - Comparison between 2021 and 2026 Exhibits18: Chart on Bargaining power of buyers - Impact of key factors 2021 and 2026 Exhibits19: Bargaining power of suppliers - Impact of key factors in 2021 and 2026 Exhibits20: Threat of new entrants - Impact of key factors in 2021 and 2026 Exhibits21: Threat of substitutes - Impact of key factors in 2021 and 2026 Exhibits22: Threat of rivalry - Impact of key factors in 2021 and 2026 Exhibits23: Chart on Market condition - Five forces 2021 and 2026 Exhibits24: Chart on Type - Market share 2021-2026 (%) Exhibits25: Data Table on Type - Market share 2021-2026 (%) Exhibits26: Chart on Comparison by Type Exhibits27: Data Table on Comparison by Type Exhibits28: Chart on Software - Market size and forecast 2021-2026 ($ million) Exhibits29: Data Table on Software - Market size and forecast 2021-2026 ($ million) Exhibits30: Chart on Software - Year-over-year growth 2021-2026 (%) Exhibits31: Data Table on Software - Year-over-year growth 2021-2026 (%) Exhibits32: Chart on Services - Market size and forecast 2021-2026 ($ million) Exhibits33: Data Table on Services - Market size and forecast 2021-2026 ($ million) Exhibits34: Chart on Services - Year-over-year growth 2021-2026 (%) Exhibits35: Data Table on Services - Year-over-year growth 2021-2026 (%) Exhibits36: Market opportunity by Type ($ million) Exhibits37: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria Exhibits38: Chart on Market share By Geographical Landscape 2021-2026 (%) Exhibits39: Data Table on Market share By Geographical Landscape 2021-2026 (%) Exhibits40: Chart on Geographic comparison Exhibits41: Data Table on Geographic comparison Exhibits42: Chart on North America - Market size and forecast 2021-2026 ($ million) Exhibits43: Data Table on North America - Market size and forecast 2021-2026 ($ million) Exhibits44: Chart on North America - Year-over-year growth 2021-2026 (%) Exhibits45: Data Table on North America - Year-over-year growth 2021-2026 (%) Exhibits46: Chart on APAC - Market size and forecast 2021-2026 ($ million) Exhibits47: Data Table on APAC - Market size and forecast 2021-2026 ($ million) Exhibits48: Chart on APAC - Year-over-year growth 2021-2026 (%) Exhibits49: Data Table on APAC - Year-over-year growth 2021-2026 (%) Exhibits50: Chart on Europe - Market size and forecast 2021-2026 ($ million) Exhibits51: Data Table on Europe - Market size and forecast 2021-2026 ($ million) Exhibits52: Chart on Europe - Year-over-year growth 2021-2026 (%) Exhibits53: Data Table on Europe - Year-over-year growth 2021-2026 (%) Exhibits54: Chart on South America - Market size and forecast 2021-2026 ($ million) Exhibits55: Data Table on South America - Market size and forecast 2021-2026 ($ million) Exhibits56: Chart on South America - Year-over-year growth 2021-2026 (%) Exhibits57: Data Table on South America - Year-over-year growth 2021-2026 (%) Exhibits58: Chart on Middle East and Africa - Market size and forecast 2021-2026 ($ million) Exhibits59: Data Table on Middle East and Africa - Market size and forecast 2021-2026 ($ million) Exhibits60: Chart on Middle East and Africa - Year-over-year growth 2021-2026 (%) Exhibits61: Data Table on Middle East and Africa - Year-over-year growth 2021-2026 (%) Exhibits62: Chart on US - Market size and forecast 2021-2026 ($ million) Exhibits63: Data Table on US - Market size and forecast 2021-2026 ($ million) Exhibits64: Chart on US - Year-over-year growth 2021-2026 (%) Exhibits65: Data Table on US - Year-over-year growth 2021-2026 (%) Exhibits66: Chart on China - Market size and forecast 2021-2026 ($ million) Exhibits67: Data Table on China - Market size and forecast 2021-2026 ($ million) Exhibits68: Chart on China - Year-over-year growth 2021-2026 (%) Exhibits69: Data Table on China - Year-over-year growth 2021-2026 (%) Exhibits70: Chart on UK - Market size and forecast 2021-2026 ($ million) Exhibits71: Data Table on UK - Market size and forecast 2021-2026 ($ million) Exhibits72: Chart on UK - Year-over-year growth 2021-2026 (%) Exhibits73: Data Table on UK - Year-over-year growth 2021-2026 (%) Exhibits74: Chart on Canada - Market size and forecast 2021-2026 ($ million) Exhibits75: Data Table on Canada - Market size and forecast 2021-2026 ($ million) Exhibits76: Chart on Canada - Year-over-year growth 2021-2026 (%) Exhibits77: Data Table on Canada - Year-over-year growth 2021-2026 (%) Exhibits78: Chart on Germany - Market size and forecast 2021-2026 ($ million) Exhibits79: Data Table on Germany - Market size and forecast 2021-2026 ($ million) Exhibits80: Chart on Germany - Year-over-year growth 2021-2026 (%) Exhibits81: Data Table on Germany - Year-over-year growth 2021-2026 (%) Exhibits82: Market opportunity By Geographical Landscape ($ million) Exhibits83: Impact of drivers and challenges in 2021 and 2026 Exhibits84: Overview on Criticality of inputs and Factors of differentiation Exhibits85: Overview on factors of disruption Exhibits86: Impact of key risks on business Exhibits87: Vendors covered Exhibits88: Matrix on vendor position and classification Exhibits89: Artificial Solutions International AB - Overview Exhibits90: Artificial Solutions International AB - Product / Service Exhibits91: Artificial Solutions International AB - Key offerings Exhibits92: Broadridge Financial Solutions Inc. - Overview Exhibits93: Broadridge Financial Solutions Inc. - Business segments Exhibits94: Broadridge Financial Solutions Inc. - Key offerings Exhibits95: Broadridge Financial Solutions Inc. - Segment focus Exhibits96: Cisco Systems Inc. - Overview Exhibits97: Cisco Systems Inc. - Business segments Exhibits98: Cisco Systems Inc. - Key news Exhibits99: Cisco Systems Inc. - Key offerings Exhibits100: Cisco Systems Inc. - Segment focus Exhibits101: CodeBaby LLC - Overview Exhibits102: CodeBaby LLC - Product / Service Exhibits103: CodeBaby LLC - Key offerings Exhibits104: Creative Virtual Ltd. - Overview Exhibits105: Creative Virtual Ltd. - Product / Service Exhibits106: Creative Virtual Ltd. - Key offerings Exhibits107: eGain Corp. - Overview Exhibits108: eGain Corp. - Product / Service Exhibits109: eGain Corp. - Key news Exhibits110: eGain Corp. - Key offerings Exhibits111: International Business Machines Corp. - Overview Exhibits112: International Business Machines Corp. - Business segments Exhibits113: International Business Machines Corp. - Key offerings Exhibits114: International Business Machines Corp. - Segment focus Exhibits115: Microsoft Corp - Overview Exhibits116: Microsoft Corp - Business segments Exhibits117: Microsoft Corp - Key news Exhibits118: Microsoft Corp - Key offerings Exhibits119: Microsoft Corp - Segment focus Exhibits120: Oracle Corp. - Overview Exhibits121: Oracle Corp. - Business segments Exhibits122: Oracle Corp. - Key news Exhibits123: Oracle Corp. - Key offerings Exhibits124: Oracle Corp. - Segment focus Exhibits125: Verint Systems Inc - Overview Exhibits126: Verint Systems Inc - Product / Service Exhibits127: Verint Systems Inc - Key offerings Exhibits128: Inclusions checklist Exhibits129: Exclusions checklist Exhibits130: Currency conversion rates for US$ Exhibits131: Research methodology Exhibits132: Validation techniques employed for market sizing Exhibits133: Information sources Exhibits134: List of abbreviations
SummaryGlobal Smart Advisor Market 2022-2026 Table of Contents• 1 Executive Summaryo 1.1 Market overview o Exhibit 01: Executive Summary - Chart on Market Overview o Exhibit 02: Executive Summary - Data Table on Market Overview o Exhibit 03: Executive Summary - Chart on Global Market Characteristics o Exhibit 04: Executive Summary - Chart on Market By Geographical Landscape o Exhibit 05: Executive Summary - Chart on Market Segmentation by Type o Exhibit 06: Executive Summary - Chart on Incremental Growth o Exhibit 07: Executive Summary - Data Table on Incremental Growth o Exhibit 08: Executive Summary - Chart on Vendor Market Positioning • 2 Market Landscape o 2.1 Market ecosystem o Exhibit 09: Parent market o Exhibit 10: Market Characteristics • 3 Market Sizing o 3.1 Market definition o Exhibit 11: Offerings of vendors included in the market definition o 3.2 Market segment analysis o Exhibit 12: Market segments o 3.3 Market size 2021 o 3.4 Market outlook: Forecast for 2021-2026 o Exhibit 13: Chart on Global - Market size and forecast 2021-2026 ($ million) o Exhibit 14: Data Table on Global - Market size and forecast 2021-2026 ($ million) o Exhibit 15: Chart on Global Market: Year-over-year growth 2021-2026 (%) o Exhibit 16: Data Table on Global Market: Year-over-year growth 2021-2026 (%) • 4 Five Forces Analysis o 4.1 Five forces summary o Exhibit 17: Five forces analysis - Comparison between 2021 and 2026 o 4.2 Bargaining power of buyers o Exhibit 18: Chart on Bargaining power of buyers - Impact of key factors 2021 and 2026 o 4.3 Bargaining power of suppliers o Exhibit 19: Bargaining power of suppliers - Impact of key factors in 2021 and 2026 o 4.4 Threat of new entrants o Exhibit 20: Threat of new entrants - Impact of key factors in 2021 and 2026 o 4.5 Threat of substitutes o Exhibit 21: Threat of substitutes - Impact of key factors in 2021 and 2026 o 4.6 Threat of rivalry o Exhibit 22: Threat of rivalry - Impact of key factors in 2021 and 2026 o 4.7 Market condition o Exhibit 23: Chart on Market condition - Five forces 2021 and 2026 • 5 Market Segmentation by Type o 5.1 Market segments o Exhibit 24: Chart on Type - Market share 2021-2026 (%) o Exhibit 25: Data Table on Type - Market share 2021-2026 (%) o 5.2 Comparison by Type o Exhibit 26: Chart on Comparison by Type o Exhibit 27: Data Table on Comparison by Type o 5.3 Software - Market size and forecast 2021-2026 o Exhibit 28: Chart on Software - Market size and forecast 2021-2026 ($ million) o Exhibit 29: Data Table on Software - Market size and forecast 2021-2026 ($ million) o Exhibit 30: Chart on Software - Year-over-year growth 2021-2026 (%) o Exhibit 31: Data Table on Software - Year-over-year growth 2021-2026 (%) o 5.4 Services - Market size and forecast 2021-2026 o Exhibit 32: Chart on Services - Market size and forecast 2021-2026 ($ million) o Exhibit 33: Data Table on Services - Market size and forecast 2021-2026 ($ million) o Exhibit 34: Chart on Services - Year-over-year growth 2021-2026 (%) o Exhibit 35: Data Table on Services - Year-over-year growth 2021-2026 (%) o 5.5 Market opportunity by Type o Exhibit 36: Market opportunity by Type ($ million) • 6 Customer Landscape o 6.1 Customer landscape overview o Exhibit 37: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria • 7 Geographic Landscape o 7.1 Geographic segmentation o Exhibit 38: Chart on Market share By Geographical Landscape 2021-2026 (%) o Exhibit 39: Data Table on Market share By Geographical Landscape 2021-2026 (%) o 7.2 Geographic comparison o Exhibit 40: Chart on Geographic comparison o Exhibit 41: Data Table on Geographic comparison o 7.3 North America - Market size and forecast 2021-2026 o Exhibit 42: Chart on North America - Market size and forecast 2021-2026 ($ million) o Exhibit 43: Data Table on North America - Market size and forecast 2021-2026 ($ million) o Exhibit 44: Chart on North America - Year-over-year growth 2021-2026 (%) o Exhibit 45: Data Table on North America - Year-over-year growth 2021-2026 (%) o 7.4 APAC - Market size and forecast 2021-2026 o Exhibit 46: Chart on APAC - Market size and forecast 2021-2026 ($ million) o Exhibit 47: Data Table on APAC - Market size and forecast 2021-2026 ($ million) o Exhibit 48: Chart on APAC - Year-over-year growth 2021-2026 (%) o Exhibit 49: Data Table on APAC - Year-over-year growth 2021-2026 (%) o 7.5 Europe - Market size and forecast 2021-2026 o Exhibit 50: Chart on Europe - Market size and forecast 2021-2026 ($ million) o Exhibit 51: Data Table on Europe - Market size and forecast 2021-2026 ($ million) o Exhibit 52: Chart on Europe - Year-over-year growth 2021-2026 (%) o Exhibit 53: Data Table on Europe - Year-over-year growth 2021-2026 (%) o 7.6 South America - Market size and forecast 2021-2026 o Exhibit 54: Chart on South America - Market size and forecast 2021-2026 ($ million) o Exhibit 55: Data Table on South America - Market size and forecast 2021-2026 ($ million) o Exhibit 56: Chart on South America - Year-over-year growth 2021-2026 (%) o Exhibit 57: Data Table on South America - Year-over-year growth 2021-2026 (%) o 7.7 Middle East and Africa - Market size and forecast 2021-2026 o Exhibit 58: Chart on Middle East and Africa - Market size and forecast 2021-2026 ($ million) o Exhibit 59: Data Table on Middle East and Africa - Market size and forecast 2021-2026 ($ million) o Exhibit 60: Chart on Middle East and Africa - Year-over-year growth 2021-2026 (%) o Exhibit 61: Data Table on Middle East and Africa - Year-over-year growth 2021-2026 (%) o 7.8 US - Market size and forecast 2021-2026 o Exhibit 62: Chart on US - Market size and forecast 2021-2026 ($ million) o Exhibit 63: Data Table on US - Market size and forecast 2021-2026 ($ million) o Exhibit 64: Chart on US - Year-over-year growth 2021-2026 (%) o Exhibit 65: Data Table on US - Year-over-year growth 2021-2026 (%) o 7.9 China - Market size and forecast 2021-2026 o Exhibit 66: Chart on China - Market size and forecast 2021-2026 ($ million) o Exhibit 67: Data Table on China - Market size and forecast 2021-2026 ($ million) o Exhibit 68: Chart on China - Year-over-year growth 2021-2026 (%) o Exhibit 69: Data Table on China - Year-over-year growth 2021-2026 (%) o 7.10 UK - Market size and forecast 2021-2026 o Exhibit 70: Chart on UK - Market size and forecast 2021-2026 ($ million) o Exhibit 71: Data Table on UK - Market size and forecast 2021-2026 ($ million) o Exhibit 72: Chart on UK - Year-over-year growth 2021-2026 (%) o Exhibit 73: Data Table on UK - Year-over-year growth 2021-2026 (%) o 7.11 Canada - Market size and forecast 2021-2026 o Exhibit 74: Chart on Canada - Market size and forecast 2021-2026 ($ million) o Exhibit 75: Data Table on Canada - Market size and forecast 2021-2026 ($ million) o Exhibit 76: Chart on Canada - Year-over-year growth 2021-2026 (%) o Exhibit 77: Data Table on Canada - Year-over-year growth 2021-2026 (%) o 7.12 Germany - Market size and forecast 2021-2026 o Exhibit 78: Chart on Germany - Market size and forecast 2021-2026 ($ million) o Exhibit 79: Data Table on Germany - Market size and forecast 2021-2026 ($ million) o Exhibit 80: Chart on Germany - Year-over-year growth 2021-2026 (%) o Exhibit 81: Data Table on Germany - Year-over-year growth 2021-2026 (%) o 7.13 Market opportunity By Geographical Landscape o Exhibit 82: Market opportunity By Geographical Landscape ($ million) • 8 Drivers, Challenges, and Trends o 8.1 Market drivers o 8.2 Market challenges o 8.3 Impact of drivers and challenges o Exhibit 83: Impact of drivers and challenges in 2021 and 2026 o 8.4 Market trends • 9 Vendor Landscape o 9.1 Overview o 9.2 Vendor landscape o Exhibit 84: Overview on Criticality of inputs and Factors of differentiation o 9.3 Landscape disruption o Exhibit 85: Overview on factors of disruption o 9.4 Industry risks o Exhibit 86: Impact of key risks on business • 10 Vendor Analysis o 10.1 Vendors covered o Exhibit 87: Vendors covered o 10.2 Market positioning of vendors o Exhibit 88: Matrix on vendor position and classification o 10.3 Artificial Solutions International AB o Exhibit 89: Artificial Solutions International AB - Overview o Exhibit 90: Artificial Solutions International AB - Product / Service o Exhibit 91: Artificial Solutions International AB - Key offerings o 10.4 Broadridge Financial Solutions Inc. o Exhibit 92: Broadridge Financial Solutions Inc. - Overview o Exhibit 93: Broadridge Financial Solutions Inc. - Business segments o Exhibit 94: Broadridge Financial Solutions Inc. - Key offerings o Exhibit 95: Broadridge Financial Solutions Inc. - Segment focus o 10.5 Cisco Systems Inc. o Exhibit 96: Cisco Systems Inc. - Overview o Exhibit 97: Cisco Systems Inc. - Business segments o Exhibit 98: Cisco Systems Inc. - Key news o Exhibit 99: Cisco Systems Inc. - Key offerings o Exhibit 100: Cisco Systems Inc. - Segment focus o 10.6 CodeBaby LLC o Exhibit 101: CodeBaby LLC - Overview o Exhibit 102: CodeBaby LLC - Product / Service o Exhibit 103: CodeBaby LLC - Key offerings o 10.7 Creative Virtual Ltd. o Exhibit 104: Creative Virtual Ltd. - Overview o Exhibit 105: Creative Virtual Ltd. - Product / Service o Exhibit 106: Creative Virtual Ltd. - Key offerings o 10.8 eGain Corp. o Exhibit 107: eGain Corp. - Overview o Exhibit 108: eGain Corp. - Product / Service o Exhibit 109: eGain Corp. - Key news o Exhibit 110: eGain Corp. - Key offerings o 10.9 International Business Machines Corp. o Exhibit 111: International Business Machines Corp. - Overview o Exhibit 112: International Business Machines Corp. - Business segments o Exhibit 113: International Business Machines Corp. - Key offerings o Exhibit 114: International Business Machines Corp. - Segment focus o 10.10 Microsoft Corp o Exhibit 115: Microsoft Corp - Overview o Exhibit 116: Microsoft Corp - Business segments o Exhibit 117: Microsoft Corp - Key news o Exhibit 118: Microsoft Corp - Key offerings o Exhibit 119: Microsoft Corp - Segment focus o 10.11 Oracle Corp. o Exhibit 120: Oracle Corp. - Overview o Exhibit 121: Oracle Corp. - Business segments o Exhibit 122: Oracle Corp. - Key news o Exhibit 123: Oracle Corp. - Key offerings o Exhibit 124: Oracle Corp. - Segment focus o 10.12 Verint Systems Inc o Exhibit 125: Verint Systems Inc - Overview o Exhibit 126: Verint Systems Inc - Product / Service o Exhibit 127: Verint Systems Inc - Key offerings • 11 Appendix o 11.1 Scope of the report o 11.2 Inclusions and exclusions checklist o Exhibit 128: Inclusions checklist o Exhibit 129: Exclusions checklist o 11.3 Currency conversion rates for US$ o Exhibit 130: Currency conversion rates for US$ o 11.4 Research methodology o Exhibit 131: Research methodology o Exhibit 132: Validation techniques employed for market sizing o Exhibit 133: Information sources o 11.5 List of abbreviations o Exhibit 134: List of abbreviations Exhibits: Exhibits1: Executive Summary - Chart on Market Overview Exhibits2: Executive Summary - Data Table on Market Overview Exhibits3: Executive Summary - Chart on Global Market Characteristics Exhibits4: Executive Summary - Chart on Market By Geographical Landscape Exhibits5: Executive Summary - Chart on Market Segmentation by Type Exhibits6: Executive Summary - Chart on Incremental Growth Exhibits7: Executive Summary - Data Table on Incremental Growth Exhibits8: Executive Summary - Chart on Vendor Market Positioning Exhibits9: Parent market Exhibits10: Market Characteristics Exhibits11: Offerings of vendors included in the market definition Exhibits12: Market segments Exhibits13: Chart on Global - Market size and forecast 2021-2026 ($ million) Exhibits14: Data Table on Global - Market size and forecast 2021-2026 ($ million) Exhibits15: Chart on Global Market: Year-over-year growth 2021-2026 (%) Exhibits16: Data Table on Global Market: Year-over-year growth 2021-2026 (%) Exhibits17: Five forces analysis - Comparison between 2021 and 2026 Exhibits18: Chart on Bargaining power of buyers - Impact of key factors 2021 and 2026 Exhibits19: Bargaining power of suppliers - Impact of key factors in 2021 and 2026 Exhibits20: Threat of new entrants - Impact of key factors in 2021 and 2026 Exhibits21: Threat of substitutes - Impact of key factors in 2021 and 2026 Exhibits22: Threat of rivalry - Impact of key factors in 2021 and 2026 Exhibits23: Chart on Market condition - Five forces 2021 and 2026 Exhibits24: Chart on Type - Market share 2021-2026 (%) Exhibits25: Data Table on Type - Market share 2021-2026 (%) Exhibits26: Chart on Comparison by Type Exhibits27: Data Table on Comparison by Type Exhibits28: Chart on Software - Market size and forecast 2021-2026 ($ million) Exhibits29: Data Table on Software - Market size and forecast 2021-2026 ($ million) Exhibits30: Chart on Software - Year-over-year growth 2021-2026 (%) Exhibits31: Data Table on Software - Year-over-year growth 2021-2026 (%) Exhibits32: Chart on Services - Market size and forecast 2021-2026 ($ million) Exhibits33: Data Table on Services - Market size and forecast 2021-2026 ($ million) Exhibits34: Chart on Services - Year-over-year growth 2021-2026 (%) Exhibits35: Data Table on Services - Year-over-year growth 2021-2026 (%) Exhibits36: Market opportunity by Type ($ million) Exhibits37: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria Exhibits38: Chart on Market share By Geographical Landscape 2021-2026 (%) Exhibits39: Data Table on Market share By Geographical Landscape 2021-2026 (%) Exhibits40: Chart on Geographic comparison Exhibits41: Data Table on Geographic comparison Exhibits42: Chart on North America - Market size and forecast 2021-2026 ($ million) Exhibits43: Data Table on North America - Market size and forecast 2021-2026 ($ million) Exhibits44: Chart on North America - Year-over-year growth 2021-2026 (%) Exhibits45: Data Table on North America - Year-over-year growth 2021-2026 (%) Exhibits46: Chart on APAC - Market size and forecast 2021-2026 ($ million) Exhibits47: Data Table on APAC - Market size and forecast 2021-2026 ($ million) Exhibits48: Chart on APAC - Year-over-year growth 2021-2026 (%) Exhibits49: Data Table on APAC - Year-over-year growth 2021-2026 (%) Exhibits50: Chart on Europe - Market size and forecast 2021-2026 ($ million) Exhibits51: Data Table on Europe - Market size and forecast 2021-2026 ($ million) Exhibits52: Chart on Europe - Year-over-year growth 2021-2026 (%) Exhibits53: Data Table on Europe - Year-over-year growth 2021-2026 (%) Exhibits54: Chart on South America - Market size and forecast 2021-2026 ($ million) Exhibits55: Data Table on South America - Market size and forecast 2021-2026 ($ million) Exhibits56: Chart on South America - Year-over-year growth 2021-2026 (%) Exhibits57: Data Table on South America - Year-over-year growth 2021-2026 (%) Exhibits58: Chart on Middle East and Africa - Market size and forecast 2021-2026 ($ million) Exhibits59: Data Table on Middle East and Africa - Market size and forecast 2021-2026 ($ million) Exhibits60: Chart on Middle East and Africa - Year-over-year growth 2021-2026 (%) Exhibits61: Data Table on Middle East and Africa - Year-over-year growth 2021-2026 (%) Exhibits62: Chart on US - Market size and forecast 2021-2026 ($ million) Exhibits63: Data Table on US - Market size and forecast 2021-2026 ($ million) Exhibits64: Chart on US - Year-over-year growth 2021-2026 (%) Exhibits65: Data Table on US - Year-over-year growth 2021-2026 (%) Exhibits66: Chart on China - Market size and forecast 2021-2026 ($ million) Exhibits67: Data Table on China - Market size and forecast 2021-2026 ($ million) Exhibits68: Chart on China - Year-over-year growth 2021-2026 (%) Exhibits69: Data Table on China - Year-over-year growth 2021-2026 (%) Exhibits70: Chart on UK - Market size and forecast 2021-2026 ($ million) Exhibits71: Data Table on UK - Market size and forecast 2021-2026 ($ million) Exhibits72: Chart on UK - Year-over-year growth 2021-2026 (%) Exhibits73: Data Table on UK - Year-over-year growth 2021-2026 (%) Exhibits74: Chart on Canada - Market size and forecast 2021-2026 ($ million) Exhibits75: Data Table on Canada - Market size and forecast 2021-2026 ($ million) Exhibits76: Chart on Canada - Year-over-year growth 2021-2026 (%) Exhibits77: Data Table on Canada - Year-over-year growth 2021-2026 (%) Exhibits78: Chart on Germany - Market size and forecast 2021-2026 ($ million) Exhibits79: Data Table on Germany - Market size and forecast 2021-2026 ($ million) Exhibits80: Chart on Germany - Year-over-year growth 2021-2026 (%) Exhibits81: Data Table on Germany - Year-over-year growth 2021-2026 (%) Exhibits82: Market opportunity By Geographical Landscape ($ million) Exhibits83: Impact of drivers and challenges in 2021 and 2026 Exhibits84: Overview on Criticality of inputs and Factors of differentiation Exhibits85: Overview on factors of disruption Exhibits86: Impact of key risks on business Exhibits87: Vendors covered Exhibits88: Matrix on vendor position and classification Exhibits89: Artificial Solutions International AB - Overview Exhibits90: Artificial Solutions International AB - Product / Service Exhibits91: Artificial Solutions International AB - Key offerings Exhibits92: Broadridge Financial Solutions Inc. - Overview Exhibits93: Broadridge Financial Solutions Inc. - Business segments Exhibits94: Broadridge Financial Solutions Inc. - Key offerings Exhibits95: Broadridge Financial Solutions Inc. - Segment focus Exhibits96: Cisco Systems Inc. - Overview Exhibits97: Cisco Systems Inc. - Business segments Exhibits98: Cisco Systems Inc. - Key news Exhibits99: Cisco Systems Inc. - Key offerings Exhibits100: Cisco Systems Inc. - Segment focus Exhibits101: CodeBaby LLC - Overview Exhibits102: CodeBaby LLC - Product / Service Exhibits103: CodeBaby LLC - Key offerings Exhibits104: Creative Virtual Ltd. - Overview Exhibits105: Creative Virtual Ltd. - Product / Service Exhibits106: Creative Virtual Ltd. - Key offerings Exhibits107: eGain Corp. - Overview Exhibits108: eGain Corp. - Product / Service Exhibits109: eGain Corp. - Key news Exhibits110: eGain Corp. - Key offerings Exhibits111: International Business Machines Corp. - Overview Exhibits112: International Business Machines Corp. - Business segments Exhibits113: International Business Machines Corp. - Key offerings Exhibits114: International Business Machines Corp. - Segment focus Exhibits115: Microsoft Corp - Overview Exhibits116: Microsoft Corp - Business segments Exhibits117: Microsoft Corp - Key news Exhibits118: Microsoft Corp - Key offerings Exhibits119: Microsoft Corp - Segment focus Exhibits120: Oracle Corp. - Overview Exhibits121: Oracle Corp. - Business segments Exhibits122: Oracle Corp. - Key news Exhibits123: Oracle Corp. - Key offerings Exhibits124: Oracle Corp. - Segment focus Exhibits125: Verint Systems Inc - Overview Exhibits126: Verint Systems Inc - Product / Service Exhibits127: Verint Systems Inc - Key offerings Exhibits128: Inclusions checklist Exhibits129: Exclusions checklist Exhibits130: Currency conversion rates for US$ Exhibits131: Research methodology Exhibits132: Validation techniques employed for market sizing Exhibits133: Information sources Exhibits134: List of abbreviations
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