ITサービスの世界市場機会と2032年までの戦略Including：1) タイプ別ハードウェアサポートサービス、ソフトウェアとBPOサービス、クラウドサービス2) 企業規模別：中小企業（SMEs）; 大企業3) エンドユーザー産業別：BFSI（銀行・金融サービス・保険）、小売・卸売、通信・メディア・テクノロジー、製造、ライフサイエンス・ヘルスケア4) サービス提供地域別：北米; アジア太平洋; 西ヨーロッパ; 東ヨーロッパ; その他の地域対象：Microsoft、Amazon.com Inc、International Business Machines Corporation、Dell Technologies Inc、SAP SE

IT Services Global Market Opportunities And Strategies To 2032Including: 1) By Type: Hardware Support Services; Software And BPO Services; Cloud Services2) By Enterprise Size: Small And Medium Enterprises (SMEs); Large Enterprises3) By End-Use Industry: BFSI (Banking, Financial Services And Insurance); Retail And Wholesale; Communication, Media And Technology; Manufacturing; Life Science And Healthcare4) By Service Provider Location: North America; Asia-Pacific; Western Europe; Eastern Europe; Rest Of The WorldCovering: Microsoft; Amazon.com Inc; International Business Machines Corporation; Dell Technologies Inc; SAP SE

この調査レポートは、COVID-19の閉鎖から立ち上がる世界のITサービス市場を評価するために必要な重要情報を提供します。購入の理由 - 50の地域をカバーするこの市場に関する最も包括的なレポートにより、真... もっと見る

出版社	出版年月	電子版価格	ページ数	言語
The Business Research Company　(TBRC) ザ・ビジネスリサーチカンパニー	2023年6月28日	US$5,000 シングルユーザライセンスライセンス・価格情報・注文方法はこちら	443	英語

サマリー

この調査レポートは、COVID-19の閉鎖から立ち上がる世界のITサービス市場を評価するために必要な重要情報を提供します。

購入の理由
- 50の地域をカバーするこの市場に関する最も包括的なレポートにより、真にグローバルな視点を得ることができます。
- 市場がコロナウイルスからどのような影響を受けているか、またウイルスの影響が和らぐにつれて市場がどのように立ち上がり、成長しそうかを理解する。
- 現地のデータと分析に基づき、地域別および国別の戦略を策定する。
- 投資の対象となる成長セグメントを特定する。
- 予測データと市場を形成するドライバーとトレンドを活用し、競合他社を凌駕する。
- 最新の市場調査結果に基づいて顧客を理解する。
- 主要な競合他社とのパフォーマンスの比較
- 主要データセット間の関係を活用し、優れた戦略を立てる。
- 信頼性の高い高品質なデータと分析により、社内外のプレゼンテーションをサポートします。

説明
ITサービスの最大市場、急成長市場はどこか？経済全体、人口動態、他の類似市場との関連は？今後どのような力が市場を形成していくのか？ビジネスリサーチ社のITサービス市場グローバルレポートは、これらすべての質問とその他多くの質問に回答します。
当レポートでは、市場の特徴、規模と成長、セグメンテーション、地域別および国別内訳、競合環境、市場シェア、市場の動向と戦略について取り上げています。市場の歴史をたどり、地域別の市場成長を予測しています。また、同市場をITサービス市場全体の中で位置づけ、他市場との比較も行っています。

本レポートは以下の章をカバーしています。
- 序論と市場の特徴
ITサービス市場に関する定義や解説、市場区分の簡単な紹介。
- 製品分析
本レポートの製品分析セクションでは、ITサービス市場における主要製品について、それらの製品の主な特徴や差別化要因とともに解説しています。
- サプライチェーン
サプライチェーンセクションでは、ITサービス産業のサプライチェーンにおける主要企業を定義・解説しています。
- 顧客情報
この章では、世界のITサービス市場における最近の顧客動向/嗜好について取り上げています。
- 主要トレンド
世界のITサービス市場を形成している主要トレンドをハイライトしています。また、今後の市場動向についても取り上げます。
- 世界の市場規模と成長
世界の過去（2017年～2022年）および予測（2022年～2027年）、（2027年～2032年）の市場価値、過去および予測期間における市場の成長を支え、制御する促進要因と抑制要因について紹介します。
- 地域別分析
地域別の過去（2017-2022年）および予測（2022-2027年）、（2027-2032年）市場価値と成長率、市場シェア比較。
- 市場セグメンテーション
市場におけるタイプ別、組織規模別、エンドユーザー産業別、サービスプロバイダー所在地別の市場価値（2017-2032年）と各セグメントの分析を収録。
- 地域別市場規模と成長
地域別の市場規模（2022年）、過去（2017年～2022年）および予測（2022年～2027年）、（2027年～2032年）の市場価値、地域内の国々の成長および市場シェア比較。アジア太平洋地域、西欧地域、東欧地域、北米地域、南米地域、中東・アフリカ地域、および各地域内の主要国に関する情報を掲載しています。
- 競争環境
市場の競争状況、推定市場占有率、主要企業の会社プロファイルの詳細を掲載しています。
- 主要なM&A
本レポートでカバーしている市場における最近のM&Aに関する情報を掲載しています。本セクションでは、近年の市場を形成したM&Aに関する主要な財務情報を掲載しています。
- 市場機会と戦略
調査結果に基づく市場機会と戦略について、国やセグメントごとの成長機会や、それらの市場で取るべき戦略に関する情報を交えて記述しています。
- 結論と提言
ITサービスプロバイダーへの提言として、製品・サービスの提供地域拡大、マーケティング戦略、ターゲット層について記載しています。
- 市場の背景情報技術市場
本章では、ITサービス市場が属する情報技術市場について説明する。本章では、世界の情報技術市場2017-27年の数値、情報技術市場の地域別・国別分析などを掲載しています。
- 付録
本レポートで使用しているNAICSコード、略語、通貨コードの詳細を記載しています。

スコープ
対象市場
1) タイプ別ハードウェアサポートサービス；ソフトウェアおよびBPOサービス；クラウドサービス
a) ハードウェアサポートサービス別コンピュータおよび周辺機器サポートサービス、ストレージおよびサーバーサポートサービス、ネットワークサポートサービス、その他ハードウェアサポートサービス
b) ソフトウェア・BPOサービス別ソフトウェアサービス、BPOサービス
c) クラウドサービス別IaaS（Infrastructure As A Service）、PaaS（Platform As A Service）、SaaS（Software As A Service）、BPaaS（Business Process As A Service）
2) 企業規模別中小企業；大企業
3) エンドユーザー産業別BFSI（銀行・金融サービス・保険）、小売・卸売、通信・メディア・テクノロジー、製造、ライフサイエンス・ヘルスケア、その他エンドユーザー
4) サービスプロバイダー地域別北米; アジア太平洋; 西ヨーロッパ; 東ヨーロッパ; その他の地域

言及された企業マイクロソフト; アマゾン・ドット・コム; インターナショナル・ビジネス・マシーンズ・コーポレーション; デル・テクノロジーズ; SAP SE

各国オーストラリア、中国、バングラデシュ、インド、インドネシア、日本、韓国、タイ、ベトナム、マレーシア、シンガポール、フィリピン、香港、ニュージーランド、米国、カナダ、メキシコ、ブラジル、チリ、アルゼンチン、コロンビア、ペルー、フランス、ドイツ、英国、オーストリア、ベルギー、デンマーク、フィンランド、アイルランド、イタリア、オランダ、ノルウェー、ポルトガル、スペイン、スウェーデン、スイス、ロシア、チェコ、ポーランド、ルーマニア、ウクライナ、サウジアラビア、イスラエル、イラン、トルコ、UAE、エジプト、ナイジェリア、南アフリカ共和国

地域アジア太平洋; 西ヨーロッパ; 東ヨーロッパ; 北アメリカ; 南アメリカ; 中東; アフリカ

時系列：過去5年間および過去10年間の予測。

データ市場規模と成長率の関連市場に対する比率、GDP比率、一人当たり支出、ITサービス指標の比較。

データ区分: 国別および地域別の過去データと予測データ、競合他社の市場シェア、市場セグメント。

ソーシングと参照：本レポート中のデータおよび分析は、エンドノートを使用しています。

当レポートでは、ITサービス市場について説明し、歴史的期間と呼ばれる2017年～2022年、予測期間と呼ばれる2022年～2027年、さらに2027年～2032年の予測を掲載しています。本レポートでは、各地域および各地域内の主要経済圏における市場を評価しています。

世界のITサービス市場は、2017年以降年平均成長率（CAGR）6.8％で成長し、2022年には約3兆2,319億8,000万ドルに達した。2022年の3兆2,319億8,000万ドルから2027年には4兆6,552億4,000万ドルへと7.6%の成長が見込まれる。その後、2027年からCAGR 9.9%で成長し、2032年には7兆4,558億1,000万ドルに達すると予想される。

歴史的期間の成長は、新興市場の成長、インターネット普及率の上昇、中小企業におけるクラウドの採用拡大、政府支援の増加、コロナウイルスの大流行によるものである。

今後は、電子商取引の普及拡大、スマートシティの開発拡大、新興企業の台頭、IoTの採用拡大が成長を牽引するだろう。今後のITサービス市場の成長を阻害する要因としては、ロシア・ウクライナ戦争や金利上昇が挙げられる。

ITサービス市場は、タイプ別にハードウェア・サポートサービス、ソフトウェア・BPOサービス、クラウドサービスに区分される。ソフトウェア・BPOサービス市場は、2022年のITサービス市場のタイプ別セグメントで全体の56.7%を占める最大セグメントであった。今後、ソフトウェア・BPOサービス市場は、タイプ別に区分されたITサービス市場の中で最も急速に成長するセグメントとなり、2022～2027年の年平均成長率は8.4%になると予測される。

ハードウェア・サポート・サービス市場は、さらにタイプ別にコンピューターと周辺機器のサポート・サービス、ストレージとサーバーのサポート・サービス、ネットワーク・サポート・サービス、その他のハードウェア・サポート・サービスに区分される。2022年のハードウェアサポートサービス市場のタイプ別セグメントでは、ネットワークサポートサービス市場が全体の86.4%を占める最大セグメントであった。今後、ネットワーキング・サポート・サービス市場は、タイプ別に区分されたハードウェア・サポート・サービス市場の中で最も急成長するセグメントとなり、2022～2027年のCAGRは6.0%になると予測される。

ソフトウェアとBPOサービス市場は、さらにタイプ別にソフトウェアサービスとBPOサービスに区分される。2022年のソフトウェア・BPOサービス市場のタイプ別セグメントでは、ソフトウェアサービス市場が全体の83.0%を占める最大セグメントであった。今後、ソフトウェアサービス市場は、タイプ別にセグメント化されたソフトウェアおよびBPOサービス市場において、2022～2027年の年平均成長率9.3％で最も急成長するセグメントとなる見込みである。

クラウドサービス市場はさらに、タイプ別にIaaS（Infrastructure as a Service）、PaaS（Platform as a Service）、SaaS（Software as a Service）、BPaaS（Business Process as a Service）に区分される。SaaS（Software as a Service）市場は、2022年のクラウドサービス市場をタイプ別に分類すると、全体の52.8%を占める最大セグメントであった。今後、サービスとしてのインフラストラクチャー（IaaS）市場は、タイプ別にセグメント化されたクラウドサービス市場において、2022～2027年の年平均成長率18.0％で最も急成長するセグメントとなる見込みである。

ITサービス市場は、企業規模別に中小企業（SME）と大企業に区分される。大企業市場は、2022年の企業規模別ITサービス市場全体の63.0%を占める最大セグメントである。今後、大企業市場は企業規模別ITサービス市場において最も急成長するセグメントとなり、2022～2027年の年平均成長率は7.8%と予測される。

ITサービス市場は、エンドユーザー産業別にBFSI（銀行・金融サービス・保険）、小売・卸売、通信・メディア・テクノロジー、製造、ライフサイエンス・ヘルスケア、その他のエンドユーザーに区分される。BFSI市場は、2022年のエンドユーザー産業別ITサービス市場全体の39.0%を占める最大セグメントである。今後、ライフサイエンス・ヘルスケア市場は、2022～2027年の年平均成長率8.3%で、最終用途産業別に区分したITサービス市場で最も急成長するセグメントとなる見込みである。

ITサービス市場は、サービスプロバイダーの所在地別に北米、アジア太平洋、西欧、東欧、その他の地域に区分される。北米市場は、2022年に全体の49.9%を占め、サービスプロバイダー別に区分したITサービス市場の最大セグメントであった。今後、その他の地域市場は、サービスプロバイダー別に区分されたITサービス市場において、2022～2027年の年平均成長率（CAGR）8.2％で最も急成長するセグメントとなる見込みである。

西ヨーロッパはITサービス市場において最大の地域であり、2022年には全体の31.4%を占めた。次いで北米、その他の地域と続く。今後、ITサービス市場で最も急成長する地域は南米と中東で、年平均成長率はそれぞれ16.3%と14.7%である。これに続くのはアフリカと東欧で、それぞれCAGR 11.5％と10.7％の成長が見込まれる。

ITサービス市場はかなり細分化されており、多数のプレーヤーが存在する。同市場における上位10社の競合企業は、2021年の市場全体の11.43%を占めている。マイクロソフトが市場シェア3.05%で最大、次いでアマゾン・ドット・コムが2.08%、インターナショナル・ビジネス・マシーンズ・コーポレーションが1.00%、デル・テクノロジーズ・インクが0.97%、SAP SEが0.81%、インテル・コーポレーションが0.76%、日本電信電話が0.72%、telefonaktiebolaget lm ericssonが0.72%、シスコシステムズが0.67%、TCSが0.66%となっている。

ITサービス市場をタイプ別にセグメント化すると、最もビジネスチャンスがあるのはソフトウェアとBPOサービス分野で、2027年までに世界の年間売上高は9,107億8,000万ドルに達するだろう。タイプ別に区分したハードウェア・サポート・サービス市場における最大のビジネスチャンスは、ネットワーキング・サポート・サービス・セグメントで発生し、2027年までに世界の年間売上高は2,824億1,000万ドルに達するだろう。タイプ別に区分したソフトウェアとBPOサービス市場における最大のビジネスチャンスは、2027年までに世界全体の年間売上高が8,482億5,000万ドルに達するソフトウェア・サービス・セグメントにもたらされるであろう。タイプ別に区分したクラウド・サービス市場における最大のビジネスチャンスは、サービスとしてのインフラストラクチャー（Iaas）セグメントで発生し、2027年までに世界の年間売上高は1,006億1,000万ドルに達するだろう。企業規模別に区分したITサービス市場における最大のビジネスチャンスは、2027年までに世界全体の年間売上高が9,322億ドルに達する大企業セグメントである。エンドユーザー産業別にセグメント化したITサービス市場における最大のビジネスチャンスは、2027年までに世界全体の年間売上高が5,411億4,000万ドルに達するBFSIセグメントである。サービスプロバイダの所在地別に区分したITサービス市場における最大のビジネスチャンスは、2027年までに世界全体の年間売上高が7,396億2,000万ドルに達する北米セグメントである。ITサービス市場規模が最も拡大するのは中国で、2390億2,000万ドルである。

ITサービス市場の市場トレンドに基づく戦略には、生データから重要な情報を見つけ出すためのデータ分析の活用、効率性を高めるための人工知能（AI）の活用への注力、シームレスなデータ暗号化のための量子コンピューティングへの注力、拡張現実（AR）の活用への注力、クラウドデスクトップへの注力、戦略的パートナーシップとコラボレーションへの注力などがある。

ITサービス市場で各社が採用している戦略には、クラウドサービスやデジタルトランスフォーメーションサービスの拡大、アジア太平洋地域でのリーチとプレゼンス拡大、戦略的買収によるハイブリッドクラウドやマルチクラウド機能の拡大、提携やパートナーシップによる新製品の投入、新ソリューションの投入による地理的足跡の強化などがある。

ビジネス・リサーチ・カンパニーは、こうした機会を活用するため、ITサービス企業に対し、ビッグデータ分析の導入に注力すること、人工知能の活用に注力すること、量子コンピューティングに注力すること、仮想クラウドデスクトップへの注力を高めること、モノのインターネット（IoT）に注力すること、新興市場で事業を拡大すること、先進国市場に引き続き注力すること、戦略的パートナーシップや提携に注力すること、価格競争力のある製品を提供すること、展示会やイベントに参加すること、B2Bプロモーションを引き続き活用すること、急成長するエンドユーザー業界を引き続きターゲットにすること、大企業に注力すること、都市部の人口に注力することを推奨している。

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1. Executive Summary
2. Table Of Contents
3. List Of Figures
4. List Of Tables
5. Report Structure
6. Introduction And Market Characteristics
6.1. General Market Definition
6.2. Summary
6.3. IT Services Market Definition and Segmentations
6.4. Market Segmentation By Type
6.4.1. Hardware Support Services
6.4.2. Software And BPO Services
6.4.3. Cloud Services
6.5. Market Segmentation By Enterprise Size
6.5.1. Small And Medium Enterprises (SMEs)
6.5.2. Large Enterprises
6.6. Market Segmentation By End-Use Industry
6.6.1. BFSI
6.6.2. Retail And Wholesale
6.6.3. Communication, Media and Technology
6.6.4. Manufacturing
6.6.5. Life Sciences And Healthcare
6.6.6. Other End-Users
6.7. Market Segmentation By Service Provider Location
6.7.1. North America
6.7.2. Asia-Pacific
6.7.3. Western Europe
6.7.4. Eastern Europe
6.7.5. Rest of the World
7. Product/Service Analysis –Product/Service Examples
8. Supply Chain Analysis
8.1.1. Resources
8.1.2. IT Service Providers
8.1.3. Other Service Providers
8.1.4. End Users
9. Customer Information
9.1. Security Is Of Utmost Importance
9.2. Organizations Are Embracing Multi-Cloud
9.3. IT Services Are Being Outsourced In Small Businesses
9.4. Developing Technology Strategies Are The Most Outsourced Activity
9.5. Spending On IT Services Is Rising
9.6. Organizations Are Adopting Digitization And Automation
9.7. IT's Greatest Satisfaction Categories Include Service Desk Efficacy, Service Desk Timeliness And Application Suite Offers
9.8. Cloud Technology Is Gaining Traction
9.9. Insufficient Data Backup Can Cause Data Loss
9.10. Most Favored Aspect Of The Cloud Is Remote Accessibility
10. Major Market Trends
10.1. Adoption Of Big Data Analytics
10.2. Use Of Artificial Intelligence
10.3. Quantum Computing
10.4. Adoption Of Augmented Reality (AR)
10.5. Virtual Cloud Desktops
10.6. Changes In the Competitive Landscape
10.7. Internet Of Things (IoT) and Internet of Everything (IoE)
10.8. Strategic Partnerships And Collaborations
10.9. Mergers And Acquisitions
11. Global IT Services Market Size And Growth
11.1. Market Size
11.2. Historic Market Growth, 2017 – 2022, Value ($ Billion)
11.2.1. Market Drivers 2017 – 2022
11.2.2. Market Restraints 2017 – 2022
11.3. Forecast Market Growth, 2022 – 2027, 2032F Value ($ Billion)
11.3.1. Market Drivers 2022 – 2027
11.3.2. Market Restraints 2022 – 2027
12. IT Services Market, Regional Analysis
12.1. Global IT Services Market, By Region, Historic and Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
12.2. Global IT Services Market, 2017 – 2027, Historic And Forecast, By Region
12.3. Global IT Services Market, 2022 – 2027, Growth And Market Share Comparison, By Region
13. Global Market Segmentation
13.1. Global IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
13.2. Global IT Services Market, Segmentation By Organization Size, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
13.3. Global IT Services Market, Segmentation By End-User Industry, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
13.4. Global IT Services Market, Segmentation By Service Provider Location, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
14. IT Services Market Segments
14.1. Global Hardware Support Services Market, Segmentation By Type, 2017 – 2022, 2022-2027F, 2032F, Value ($ Billion)
14.2. Global Software And BPO Services Market, Segmentation By Type, 2017 – 2022, 2022-2027F, 2032F, Value ($ Billion)
14.3. Global Cloud Services Market, Segmentation By Type, 2017 – 2022, 2022-2027F, 2032F, Value ($ Billion)
15. Market Comparison with Macro Economic Factors
15.1. IT Services Market Size, Percentage Of GDP, Global
15.2. Per Capita Average IT Services Market Expenditure, Global
16. Asia-Pacific Market
16.1. Summary
16.2. Market Overview
16.2.1. Region Information
16.2.2. Market Information
16.2.3. Background Information
16.2.4. Government Initiatives
16.2.5. Regulations
16.2.6. Regulatory Bodies
16.2.7. Major Associations
16.2.8. Taxes Levied
16.2.9. Corporate Tax Structure
16.2.10. Investments
16.2.11. Major Companies
16.3. Asia-Pacific IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
16.4. Asia-Pacific IT Services Market, Segmentation By Enterprise Size, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
16.5. Asia-Pacific IT Services Market, Segmentation By End-User Industry, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
16.6. Asia-Pacific IT Services Market, 2022, By Country, Value ($ Billion)
16.7. Asia-Pacific IT Services Market, 2017 – 2027, Historic And Forecast, By Country
16.8. Asia-Pacific IT Services Market, 2022 – 2027, Growth And Market Share Comparison, By Country
16.9. Asia-Pacific IT Services Market Metrics
16.9.1. Per Capita IT Services Expenditure, 2022, Asia-Pacific Major Countries
16.9.2. Estimated Number Of Enterprises & Employees, IT Services Market, IT Services Market/Number of Enterprises & Employees, 2022, Asia-Pacific Countries
16.10. Asia-Pacific IT Services Market: Country Analysis
16.11. Australia Market
16.12. Australia IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
16.13. Australia IT Services Market, Segmentation By Enterprise Size, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
16.14. Australia IT Services Market, Segmentation By End-User Industry, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
16.15. Bangladesh Market
16.16. Bangladesh IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
16.17. China Market
16.18. Summary
16.19. Market Overview
16.19.1. Country Information
16.19.2. Market Information
16.19.3. Background Information
16.19.4. Government Initiatives
16.19.5. Regulations
16.19.6. Regulatory Bodies
16.19.7. Major Associations
16.19.8. Taxes Levied
16.19.9. Corporate Tax Structure
16.19.10. Investments
16.19.11. Major Companies
16.20. China IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
16.21. China IT Services Market, Segmentation By Enterprise Size, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
16.22. China IT Services Market, Segmentation By End-User Industry, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
16.23. Hong Kong Market
16.24. Hong Kong IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
16.25. India Market
16.26. India IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
16.27. India IT Services Market, Segmentation By Enterprise Size, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
16.28. India IT Services Market, Segmentation By End-User Industry, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
16.29. Indonesia Market
16.30. Indonesia IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
16.31. Indonesia IT Services Market, Segmentation By Enterprise Size, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
16.32. Indonesia IT Services Market, Segmentation By End-User Industry, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
16.33. Japan Market
16.34. Japan IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
16.35. Japan IT Services Market, Segmentation By Enterprise Size, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
16.36. Japan IT Services Market, Segmentation By End-User Industry, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
16.37. Malaysia Market
16.38. Malaysia IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
16.39. New Zealand Market
16.40. New Zealand IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
16.41. Philippines Market
16.42. Philippines IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
16.43. Singapore Market
16.44. Singapore IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
16.45. South Korea Market
16.46. South Korea IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
16.47. South Korea IT Services Market, Segmentation By Enterprise Size, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
16.48. South Korea IT Services Market, Segmentation By End-User Industry, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
16.49. Thailand Market
16.50. Thailand IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
16.51. Vietnam Market
16.52. Vietnam IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
17. Western Europe Market
17.1. Summary
17.2. Market Overview
17.2.1. Region Information
17.2.2. Market Information
17.2.3. Background Information
17.2.4. Government Initiatives
17.2.5. Regulations
17.2.6. Regulatory Bodies
17.2.7. Major Associations
17.2.8. Taxes Levied
17.2.9. Corporate Tax Structure
17.2.10. Investments
17.2.11. Major Companies
17.3. Western Europe IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
17.4. Western Europe IT Services Market, Segmentation By Enterprise Size, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
17.5. Western Europe IT Services Market, Segmentation By End-User Industry, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
17.6. Western Europe IT Services Market, 2022, By Country, Value ($ Billion)
17.7. Western Europe IT Services Market, 2017 – 2027, Historic And Forecast, By Country
17.8. Western Europe IT Services Market, 2022 – 2027, Growth And Market Share Comparison, By Country
17.9. Western Europe IT Services Market Metrics
17.9.1. Per Capita IT Services Expenditure, 2022, Western Europe Major Countries
17.9.2. Estimated Number Of Enterprises & Employees, IT Services Market, IT Services Market/Number of Enterprises & Employees, 2022, Western Europe Countries
17.10. Western Europe IT Services Market: Country Analysis
17.11. Austria Market
17.12. Austria IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
17.13. Belgium Market
17.14. Belgium IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
17.15. Denmark Market
17.16. Denmark IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
17.17. Finland Market
17.18. Finland IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
17.19. France Market
17.20. France IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
17.21. France IT Services Market, Segmentation By Enterprise Size, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
17.22. France IT Services Market, Segmentation By End-User Industry, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
17.23. Germany Market
17.24. Germany IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
17.25. Germany IT Services Market, Segmentation By Enterprise Size, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
17.26. Germany IT Services Market, Segmentation By End-User Industry, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
17.27. Ireland Market
17.28. Ireland IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
17.29. Italy Market
17.30. Italy IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
17.31. Netherlands Market
17.32. Netherlands IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
17.33. Norway Market
17.34. Norway IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
17.35. Portugal Market
17.36. Portugal IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
17.37. Spain Market
17.38. Spain IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
17.39. Sweden Market
17.40. Sweden IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
17.41. Switzerland Market
17.42. Switzerland IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
17.43. UK Market
17.44. UK IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
17.45. UK IT Services Market, Segmentation By Enterprise Size, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
17.46. UK IT Services Market, Segmentation By End-User Industry, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
18. Eastern Europe Market
18.1. Summary
18.2. Market Overview
18.2.1. Region Information
18.2.2. Market Information
18.2.3. Background Information
18.2.4. Government Initiatives
18.2.5. Regulations
18.2.6. Regulatory Bodies
18.2.7. Major Associations
18.2.8. Taxes Levied
18.2.9. Corporate Tax Structure
18.2.10. Investments
18.2.11. Major Companies
18.3. Eastern Europe IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
18.4. Eastern Europe IT Services Market, Segmentation By Enterprise Size, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
18.5. Eastern Europe IT Services Market, Segmentation By End-User Industry, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
18.6. Eastern Europe IT Services Market, 2022, By Country, Value ($ Billion)
18.7. Eastern Europe IT Services Market, 2017 – 2027, Historic And Forecast, By Country
18.8. Eastern Europe IT Services Market, 2022 – 2027, Growth And Market Share Comparison, By Country
18.9. Eastern Europe IT Services Market Metrics
18.9.1. Per Capita IT Services Expenditure, 2022, Eastern Europe Major Countries
18.9.2. Estimated Number Of Enterprises & Employees, IT Services Market, IT Services Market/Number of Enterprises & Employees, 2022, Eastern Europe Countries
18.10. Eastern Europe IT Services Market: Country Analysis
18.11. Czech Republic Market
18.12. Czech Republic IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
18.13. Poland Market
18.14. Poland IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
18.15. Romania Market
18.16. Romania IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
18.17. Russia Market
18.18. Russia IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
18.19. Russia IT Services Market, Segmentation By Enterprise Size, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
18.20. Russia IT Services Market, Segmentation By End-User Industry, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
18.21. Ukraine Market
18.22. Ukraine IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
19. North America Market
19.1. Summary
19.2. Market Overview
19.2.1. Region Information
19.2.2. Market Information
19.2.3. Background Information
19.2.4. Government Initiatives
19.2.5. Regulations
19.2.6. Regulatory Bodies
19.2.7. Major Associations
19.2.8. Taxes Levied
19.2.9. Corporate Tax Structure
19.2.10. Investments
19.2.11. Major Companies
19.3. North America IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
19.4. North America IT Services Market, Segmentation By Enterprise Size, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
19.5. North America IT Services Market, Segmentation By End-User Industry, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
19.6. North America IT Services Market, 2022, By Country, Value ($ Billion)
19.7. North America IT Services Market, 2017 – 2027, Historic And Forecast, By Country
19.8. North America IT Services Market, 2022 – 2027, Growth And Market Share Comparison, By Country
19.9. North America IT Services Market Metrics
19.9.1. Per Capita IT Services Expenditure, 2022, North America Major Countries
19.9.2. Estimated Number Of Enterprises & Employees, IT Services Market, IT Services Market/Number of Enterprises & Employees, 2022, North America Countries
19.10. North America IT Services Market: Country Analysis
19.11. Canada Market
19.12. Canada IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
19.13. Mexico Market
19.14. Mexico IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
19.15. USA Market
19.16. Summary
19.17. Market Overview
19.17.1. Country Information
19.17.2. Market Information
19.17.3. Background Information
19.17.4. Government Initiatives
19.17.5. Regulations
19.17.6. Regulatory Bodies
19.17.7. Major Associations
19.17.8. Taxes levied
19.17.9. Corporate Tax Structure
19.17.10. Investments
19.17.11. Major Companies
19.18. USA IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
19.19. USA IT Services Market, Segmentation By Enterprise Size, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
19.20. USA IT Services Market, Segmentation By End-User Industry, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
20. South America Market
20.1. Summary
20.2. Market Overview
20.2.1. Region Information
20.2.2. Market Information
20.2.3. Background Information
20.2.4. Government Initiatives
20.2.5. Regulations
20.2.6. Regulatory Bodies
20.2.7. Major Associations
20.2.8. Taxes Levied
20.2.9. Corporate Tax Structure
20.2.10. Investments
20.2.11. Major companies
20.3. South America IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
20.4. South America IT Services Market, Segmentation By Enterprise Size, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
20.5. South America IT Services Market, Segmentation By End-User Industry, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
20.6. South America IT Services Market, 2022, By Country, Value ($ Billion)
20.7. South America IT Services Market, 2017 – 2027, Historic And Forecast, By Country
20.8. South America IT Services Market, 2022 – 2027, Growth And Market Share Comparison, By Country
20.9. South America IT Services Market Metrics
20.9.1. Per Capita IT Services Expenditure, 2022, South America Major Countries
20.9.2. Estimated Number Of Enterprises & Employees, IT Services Market, IT Services Market/Number of Enterprises & Employees, 2022, South America Countries
20.10. South America IT Services Market: Country Analysis
20.11. Argentina Market
20.12. Argentina IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
20.13. Brazil Market
20.14. Brazil IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
20.15. Brazil IT Services Market, Segmentation By Enterprise Size, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
20.16. Brazil IT Services Market, Segmentation By End-User Industry, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
20.17. Chile Market
20.18. Chile IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
20.19. Colombia Market
20.20. Colombia IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
20.21. Peru Market
20.22. Peru IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
21. Middle East Market
21.1. Summary
21.2. Market Overview
21.2.1. Region Information
21.2.2. Market Information
21.2.3. Background Information
21.2.4. Government Initiatives
21.2.5. Regulations
21.2.6. Regulatory Bodies
21.2.7. Major Associations
21.2.8. Taxes Levied
21.2.9. Corporate Tax Structure
21.2.10. Investments
21.2.11. Major Companies
21.3. Middle East IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
21.4. Middle East IT Services Market, Segmentation By Enterprise Size, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
21.5. Middle East IT Services Market, Segmentation By End-User Industry, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
21.6. Middle East IT Services Market, 2022, By Country, Value ($ Billion)
21.7. Middle East IT Services Market, 2017 – 2027, Historic And Forecast, By Country
21.8. Middle East IT Services Market, 2022 – 2027, Growth And Market Share Comparison, By Country
21.9. Middle East IT Services Market Metrics
21.9.1. Per Capita IT Services Expenditure, 2022, Middle East Major Countries
21.9.2. Estimated Number Of Enterprises & Employees, IT Services Market, IT Services Market/Number of Enterprises & Employees, 2022, Middle East Countries
21.10. Middle East IT Services Market: Country Analysis
21.11. Iran Market
21.12. Iran IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
21.13. Israel Market
21.14. Israel IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
21.15. Saudi Arabia Market
21.16. Saudi Arabia IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
21.17. Turkey Market
21.18. Turkey IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
21.19. UAE Market
21.20. UAE IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
22. Africa Market
22.1. Summary
22.2. Market Overview
22.2.1. Region Information
22.2.2. Market Information
22.2.3. Background Information
22.2.4. Government Initiatives
22.2.5. Regulations
22.2.6. Regulatory Bodies
22.2.7. Major Associations
22.2.8. Taxes Levied
22.2.9. Corporate Tax Structure
22.2.10. Investments
22.2.11. Major Companies
22.3. Africa IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
22.4. Africa IT Services Market, Segmentation By Enterprise Size, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
22.5. Africa IT Services Market, Segmentation By End-User Industry, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
22.6. Africa IT Services Market, 2022, By Country, Value ($ Billion)
22.7. Africa IT Services Market, 2017 – 2027, Historic And Forecast, By Country
22.8. Africa IT Services Market, 2022 – 2027, Growth And Market Share Comparison, By Country
22.9. Africa IT Services Market Metrics
22.9.1. Per Capita IT Services Expenditure, 2022, Africa Major Countries
22.9.2. Estimated Number Of Enterprises & Employees, IT Services Market, IT Services Market/Number of Enterprises & Employees, 2022, Africa Countries
22.10. Africa IT Services Market: Country Analysis
22.11. Egypt Market
22.12. Egypt IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
22.13. Nigeria Market
22.14. Nigeria IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
22.15. South Africa Market
22.16. South Africa IT Services Market, Segmentation By Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
23. Competitive Landscape And Company Profiles
24. Company Profiles
24.1. Microsoft Corporation
24.1.1. Company Overview
24.1.2. Products And Services
24.1.3. Business Strategy
24.1.4. Financial Overview
24.2. Amazon.com Inc
24.2.1. Company Overview
24.2.2. Products And Services
24.2.3. Business Strategy
24.2.4. Financial Overview
24.3. International Business Machines Corporation (IBM)
24.3.1. Company Overview
24.3.2. Products And Services
24.3.3. Business Strategy
24.3.4. Financial Overview
24.4. Dell Technologies Inc
24.4.1. Company Overview
24.4.2. Products And Services
24.4.3. Business Strategy
24.4.4. Financial Overview
24.5. SAP SE
24.5.1. Company Overview
24.5.2. Products And Services
24.5.3. Business Strategy
24.5.4. Financial Overview
25. Key Mergers And Acquisitions
25.1. Noventiq Acquired Seven Seas Technology (SST)
25.2. International Holding Company (IHC) Acquired 54% Stake In Emircom
25.3. Equinix, Inc Acquired MainOne
25.4. Majorel Group Luxembourg S.A. Acquired IST Networks
25.5. FHI Clinical Inc Acquired Triclinium Clinical Development Proprietary Limited (TCD)
25.6. The Cloud People Acquired Syspeople
25.7. Transition Technologies MS (TTMS) Acquired ConCor
25.8. Tech Mahindra Acquired Beris Consulting
25.9. Proact Acquired AHD
25.10. Waystar Inc Acquired Patientco
25.11. Accenture Acquired Ethica Consulting Group
25.12. Accenture Acquired Umlaut
25.13. Air IT Acquired InfoTech Solutions And Concise Technologies
25.14. Microsoft Corporation Acquired CyberX
26. Market Background: Information Technology Market Characteristics
26.1. Information Technology Market Characteristics
26.1.1. Market Definition
26.1.2. Segmentation By Type
26.2. Global Information Technology Market, Segmentation By Type, 2017 – 2027, Value ($ Billion)
26.3. Global Information Technology Market, 2022, By Region, Value ($ Billion)
26.4. Global Information Technology Market, 2017 – 2027, Historic And Forecast, By Region
27. Opportunities And Strategies
27.1. Global IT Services Market In 2027 – Countries Offering Most New Opportunities
27.2. Global IT Services Market In 2027 – Segments Offering Most New Opportunities
27.3. Global IT Services Market In 2027 – Growth Strategies
27.3.1. Market Trend Based Strategies
27.3.2. Competitor Strategies
28. IT Services Market, Conclusions And Recommendations
28.1. Conclusions
28.2. Recommendations
28.2.1. Product
28.2.2. Place
28.2.3. Price
28.2.4. Promotion
28.2.5. People
29. Appendix
29.1. Market Data Sources
29.2. Research Methodology
29.3. Currencies
29.4. The Business Research Company
29.5. Copyright and Disclaimer

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Table of Contents

Summary

IT Services Global Market Opportunities And Strategies To 2032 from The Business Research Company provides the strategists; marketers and senior management with the critical information they need to assess the global IT services market as it emerges from the COVID-19 shut down.

Reasons to Purchase
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Description:
Where is the largest and fastest-growing market for IT services? How does the market relate to the overall economy; demography and other similar markets? What forces will shape the market going forward? The IT services market global report from The Business Research Company answers all these questions and many more.
The report covers market characteristics; size and growth; segmentation; regional and country breakdowns; competitive landscape; market shares; trends and strategies for this market. It traces the market’s history and forecasts market growth by geography. It places the market within the context of the wider IT services market; and compares it with other markets.

The report covers the following chapters
• Introduction and Market Characteristics
Brief introduction to the segmentations covered in the market, defintions and explanations about the IT services market.
• Product Analysis
The product analysis section of the report describes the leading products in the IT services market along with key features and differentiators for those products.
• Supply Chain
The supply chain section of the report defines and explains the key players in the IT services industry supply chain.
• Customer Information
This chapter covers recent customers’ trends/preferences in the global IT services market.
• Key Trends
Highlights the major trends shaping the global IT services market. This section also highlights likely future developments in the market.
• Global Market Size and Growth
Global historic (2017-2022) and forecast (2022-2027), and (2027-2032) market values, and drivers and restraints that support and control the growth of the market in the historic and forecast periods.
• Regional Analysis
Historic (2017-2022) and forecast (2022-2027), and (2027-2032) market values and growth and market share comparison by region.
• Market Segmentation
Contains the market values (2017-2032) and and analysis for each segment by type, by orgnization size, by end-user industry and by service provider location in the market.
• Regional Market Size and Growth
Regional market size (2022), historic (2017-2022) and forecast (2022-2027), and (2027-2032) market values, and growth and market share comparison of countries within the region. This report includes information on the regions Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa and major countries within each region.
• Competitive Landscape
Details on the competitive landscape of the market, estimated market shares and company profiles of the leading players.
• Key Mergers and Acquisitions
Information on recent mergers and acquisitions in the market covered in the report. This section gives key financial details of mergers and acquisitions, which have shaped the market in recent years.
• Market Opportunities And Strategies
Describes market opportunities and strategies based on findings of the research, with information on growth opportunities across countries, segments and strategies to be followed in those markets.
• Conclusions And Recommendations
Includes recommendations for IT services providers in terms of product/service offerings geographic expansion, marketing strategies and target groups.
• Market Background: Information Technology Market
This chapter describes the information technology market of which the IT services market is a segment. This chapter includes the global information technology market 2017-27 values, and regional and country analyses for the information technology market.
• Appendix
This section includes details on the NAICS codes covered, abbreviations and currencies codes used in this report.

Scope:
Markets Covered:
1) By Type: Hardware Support Services; Software And BPO Services; Cloud Services
a) By Hardware Support Services: Computer And Peripherals Support Services; Storage And Servers Support Services; Networking Support Services; Other Hardware Support Services
b) By Software And BPO Services: Software Services; BPO Services
c) By Cloud Services: Infrastructure As A Service (IaaS); Platform As A Service (PaaS); Software As A Service (SaaS); Business Process As A Service (BPaaS)
2) By Enterprise Size: Small And Medium Enterprises (SMEs); Large Enterprises
3) By End-Use Industry: BFSI (Banking, Financial Services And Insurance); Retail And Wholesale; Communication, Media And Technology; Manufacturing; Life Science And Healthcare; Other End-Users
4) By Service Provider Location: North America; Asia-Pacific; Western Europe; Eastern Europe; Rest Of The World

Companies Mentioned: Microsoft; Amazon.com Inc; International Business Machines Corporation; Dell Technologies Inc; SAP SE

Countries: Australia; China; Bangladesh; India; Indonesia; Japan; South Korea; Thailand; Vietnam; Malaysia; Singapore; Philippines; Hong Kong; New Zealand; USA; Canada; Mexico; Brazil; Chile; Argentina; Colombia; Peru; France; Germany; UK; Austria; Belgium; Denmark; Finland; Ireland; Italy; Netherlands; Norway; Portugal; Spain; Sweden; Switzerland; Russia; Czech Republic; Poland; Romania; Ukraine; Saudi Arabia; Israel; Iran; Turkey; UAE; Egypt; Nigeria; South Africa

Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa

Time-series: Five years historic and ten years forecast.

Data: Ratios of market size and growth to related markets; GDP proportions; expenditure per capita; IT services indicators comparison.

Data segmentations: country and regional historic and forecast data; market share of competitors; market segments.

Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.

This report describes and explains the IT services market and covers 2017-2022, termed the historic period, and 2022-2027 termed the forecast period, along with further forecasts for the period 2027-2032. The report evaluates the market across each region and for the major economies within each region.

The global IT services market reached a value of nearly $3,231.98 billion in 2022, having grown at a compound annual growth rate (CAGR) of 6.8% since 2017. The market is expected to grow from $3,231.98 billion in 2022 to $4,655.24 billion in 2027 at a rate of 7.6%. The market is then expected to grow at a CAGR of 9.9% from 2027 and reach $7,455.81 billion in 2032.

Growth in the historic period resulted from the emerging markets growth, the increased internet penetration, the growing adoption of the cloud in SMEs, the increasing government support and the coronavirus pandemic.

Going forward, the rising penetration of e-commerce, the increasing development of smart cities, the emergence of start-ups and the rising adoption of IoT will drive the growth. Factors that could hinder the growth of the IT services market in the future include the Russia-Ukraine war and the rising interest rates.

The IT services market is segmented by type into hardware support services, software and BPO services and cloud services. The software and BPO services market was the largest segment of the IT services market segmented by type accounting for 56.7% of the total in 2022. Going forward, the software and BPO services market is expected to be the fastest growing segment in the IT services market segmented by type, at a CAGR of 8.4% during 2022-2027.

The hardware support services market is further segmented by type into computer and peripherals support services, storage and servers support services, networking support services and other hardware support services. The networking support services market was the largest segment of the hardware support services market segmented by type accounting for 86.4% of the total in 2022. Going forward, the networking support services market is expected to be the fastest growing segment in the hardware support services market segmented by type, at a CAGR of 6.0% during 2022-2027.

The software and BPO services market is further segmented by type into software services and BPO services. The software services market was the largest segment of the software and BPO services market segmented by type accounting for 83.0% of the total in 2022. Going forward, the software services market is expected to be the fastest growing segment in the software and BPO services market segmented by type, at a CAGR of 9.3% during 2022-2027.

The cloud services market is further segmented by type into infrastructure as a service (IaaS); platform as a service (PaaS); software as a service (SaaS) and business process as a service (BPaaS). The software as a service (SaaS) market was the largest segment of the cloud services market segmented by type accounting for 52.8% of the total in 2022. Going forward, the infrastructure as a service (IaaS) market is expected to be the fastest growing segment in the cloud services market segmented by type, at a CAGR of 18.0% during 2022-2027.

The IT services market is segmented by enterprise size into small and medium enterprises (SMEs) and large enterprises. The large enterprises market was the largest segment of the IT services market segmented by enterprise size accounting for 63.0% of the total in 2022. Going forward, the large enterprises market is expected to be the fastest growing segment in the IT services market segmented by enterprise size, at a CAGR of 7.8% during 2022-2027.

The IT services market is segmented by end-use industry into BFSI (banking, financial services and insurance), retail and wholesale, communication, media and technology, manufacturing, life science and healthcare and other end-users. The BFSI market was the largest segment of the IT services market segmented by end-use industry accounting for 39.0% of the total in 2022. Going forward, the life science and healthcare market is expected to be the fastest growing segment in the IT services market segmented by end-use industry, at a CAGR of 8.3% during 2022-2027.

The IT services market is segmented by service provider location into North America, Asia-Pacific, Western Europe, Eastern Europe and Rest of the World. The North America market was the largest segment of the IT services market segmented by service provider accounting for 49.9% of the total in 2022. Going forward, the rest of the world market is expected to be the fastest growing segment in the IT services market segmented by service provider, at a CAGR of 8.2% during 2022-2027.

Western Europe was the largest region in the IT services market, accounting for 31.4% of the total in 2022. It was followed by the North America, and then the other regions. Going forward, the fastest-growing regions in the IT services market will be South America and the Middle East where growth will be at CAGRs of 16.3% and 14.7% respectively. These will be followed by Africa and Eastern Europe where the markets are expected to grow at CAGRs of 11.5% and 10.7% respectively.

The IT services market is fairly fragmented, with a large number of players. The top ten competitors in the market made up to 11.43% of the total market in 2021. Microsoft was the largest competitor with 3.05% share of the market, followed by Amazon.com Inc with 2.08%, International Business Machines Corporation with 1.00%, Dell Technologies Inc with 0.97%, SAP SE with 0.81%, Intel Corporation with 0.76%, Nippon Telegraph And Telephone Corp with 0.72%, telefonaktiebolaget lm ericsson with 0.72%, Cisco Systems, Inc. with 0.67% and TCS with 0.66%.

The top opportunities in the IT services market segmented by type will arise in the software and BPO services segment, which will gain $910.78 billion of global annual sales by 2027. The top opportunities in the hardware support services market segmented by type will arise in the networking support services segment, which will gain $282.41 billion of global annual sales by 2027. The top opportunities in the software and BPO services market segmented by type will arise in the software services segment, which will gain $848.25 billion of global annual sales by 2027. The top opportunities in the cloud services market segmented by type will arise in the infrastructure as a service (Iaas) segment, which will gain $100.61 billion of global annual sales by 2027. The top opportunities in the IT services market segmented by enterprise size will arise in the large enterprises segment, which will gain $932.20 billion of global annual sales by 2027. The top opportunities in the IT services market segmented by end-user industry will arise in the BFSI segment, which will gain $541.14 billion of global annual sales by 2027. The top opportunities in the IT services market segmented by service provider location will arise in the North America segment, which will gain $739.62 billion of global annual sales by 2027. The IT services market size will gain the most in China at $239.02 billion.

Market-trend-based strategies for the IT services market include leveraging data analytics to find key information from raw data, focusing on using artificial intelligence (AI) to increase the efficiency, focusing on quantum computing for seamless data encryption, focusing on leveraging augmented reality, focusing on cloud desktops and focusing on strategic partnerships and collaborations.

Player-adopted strategies in the IT services market include expanding cloud offerings and digital transformation services, expanding reach and presence in the Asia Pacific region, expanding hybrid and multi-cloud capabilities through strategic acquisitions, launching new products through collaborations and partnerships and strengthening geographical footprint through the launch of new solutions.

To take advantage of the opportunities, The Business Research Company recommends the IT services companies to focus on adoption of big data analytics, focus on use of artificial intelligence, focus on quantum computing, increase focus on virtual cloud desktops, focus on the internet of things (IoT), expand in emerging markets, continue to focus on developed markets, focus on strategic partnerships and collaborations, provide competitively priced offerings, participate in trade shows and events, continue to use B2B promotions, continue to target fast-growing end-user industries, focus on large enterprises and focus on the urban population.

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ご注文は、お電話またはWEBから承ります。お見積もりの作成もお気軽にご相談ください。

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