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顧客維持ソフトウェアの世界市場インサイト、2030年までの予測


Global Customer Retention Software Market Insights, Forecast to 2030

カスタマー・リテンション・ソフトウェアは、顧客ロイヤルティの向上と解約率の低減を目指す企業にとって不可欠なツールです。これにより、企業は顧客とのインタラクションやジャーニーを分析し、エンゲージメン... もっと見る

　

　

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サマリー

カスタマー・リテンション・ソフトウェアは、顧客ロイヤルティの向上と解約率の低減を目指す企業にとって不可欠なツールです。これにより、企業は顧客とのインタラクションやジャーニーを分析し、エンゲージメント指標を追跡し、満足度を測定することができます。このデータを活用することで、企業は改善すべき分野を特定し、顧客体験をパーソナライズし、顧客維持を高めるための的を絞った戦略を実施することができる。
世界の顧客維持ソフトウェア市場は、2024年の100万米ドルから2030年には100万米ドルへと、予測期間中の年間平均成長率（CAGR）%で拡大すると予測されています。
顧客維持ソフトウェアの米国とカナダ市場は、2024年の100万米ドルから2030年には100万米ドルに達すると予測され、2024年から2030年の予測期間中のCAGRは%である。
顧客維持ソフトウェアの中国市場は、2024年の100万ドルから2030年には100万ドルに達すると予測され、2024年から2030年の予測期間中の年平均成長率は%である。
顧客維持ソフトウェアのヨーロッパ市場は、2024年の100万ドルから2030年には100万ドルに達すると推定され、2024年から2030年の予測期間中の年平均成長率は%である。
顧客維持ソフトウェアの世界の主要メーカーには、Hotjar、Marigold、ChurnZero、Custify、Braze、Whatfix、GUIDEcx、MoEngage、Screeb、Lebesgueなどがある。2023年、世界の上位5社の売上高シェアは約 %であった。

レポートの内容
本レポートは、顧客維持ソフトウェア市場規模の世界市場概観を提供します。2019年～2023年の過去の市場収益データ、2024年の予測、2030年までのCAGR予測による世界市場動向の分析。
顧客維持ソフトウェアの主要生産者を調査し、主要地域と国の収益も掲載しています。顧客維持ソフトウェアの今後の市場ポテンシャルと、この市場を様々なセグメントとサブセグメントに分類して予測するための主要地域/国に焦点を当てたハイライトです。米国、カナダ、メキシコ、ブラジル、中国、日本、韓国、東南アジア、インド、ドイツ、英国、イタリア、中東、アフリカ、その他の国々の国別データと市場価値分析。

本レポートでは、2019年から2024年までのデータで、顧客維持ソフトウェアの収益、市場シェア、主要企業の業界ランキングに焦点を当てています。世界の顧客維持ソフトウェア市場における主要な利害関係者を特定し、その競争環境と市場ポジショニングを最近の動向とセグメント別の収益に基づいて分析します。本レポートは、利害関係者が競争状況を理解し、より多くの洞察を得て、より良い方法で事業と市場戦略を位置づけるのに役立ちます。
本レポートでは、2019年から2030年までのタイプ別、用途別のセグメントデータ、収益、成長率を分析しています。顧客維持ソフトウェアの収益、予測成長動向、生産技術、用途、エンドユーザー産業の市場規模を評価・予測します。
Hotjar社、Marigold社、ChurnZero社、Custify社、Braze社、Whatfix社、GUIDEcx社、MoEngage社、Screeb社、Lebesgue社など、世界の主要企業の詳細な企業プロフィール。

市場セグメンテーション
企業別
ホットジャー
Marigold
チャーンゼロ
Custify
ブレイズ
Whatfix
GUIDEcx
MoEngage
Screeb
Lebesgue
タロンワン
マリーゴールド・エンゲージ
レヴィノーヴァ
セイルスルー
フレッシュサクセス
エイペックス・ロイヤルティ
秋田
ステイメス
クエスト
コレレーション
タイプ別セグメント
クラウドベース
オンプレミス
用途別セグメント
大企業
中小企業
地域別
北米
米国
カナダ
アジア太平洋
中国
日本
韓国
東南アジア
インド
オーストラリア
その他のアジア
ヨーロッパ
ドイツ
フランス
英国
イタリア
ロシア
北欧諸国
その他のヨーロッパ
ラテンアメリカ
メキシコ
ブラジル
その他の南米諸国
中東・アフリカ
トルコ
サウジアラビア
アラブ首長国連邦
その他のMEA

各章の概要
第1章： レポートのスコープ、各市場セグメント（製品タイプ、用途など）の市場規模、今後の発展可能性などのエグゼクティブサマリーを紹介。市場の現状と短期・中期・長期的な展開についてハイレベルな見解を提供します。
第2章 顧客維持ソフトウェアの世界および地域レベルでの売上高各地域とその主要国の市場規模と発展の可能性を定量的に分析し、世界各国の市場発展、今後の発展見通し、市場スペース、生産能力などを紹介しています。また、市場ダイナミクス、市場の最新動向、市場の推進要因と制限要因、業界各社が直面する課題とリスク、業界の関連政策の分析などを紹介しています。
第3章：顧客維持ソフトウェア企業の競争環境、収益、市場シェア、業界ランキング、最新の開発計画、合併・買収情報などを詳細に分析します。
第4章：各種市場セグメントをタイプ別に分析し、各市場セグメントの収益、発展可能性などを網羅し、読者が各市場セグメントのブルーオーシャン市場を見つけやすくします。
第5章：アプリケーション別の様々な市場セグメントの分析を提供し、各市場セグメントの収益、発展の可能性をカバーし、読者が異なる下流市場のブルーオーシャン市場を見つけるのを助ける。
第6章：北米（米国・カナダ）：タイプ別、用途別、国別、セグメント別の収益。
第7章：ヨーロッパ：タイプ別、用途別、国別、セグメント別収益。
第8章：中国：タイプ別、用途別、セグメント別収益。
第9章：アジア（中国を除く）：タイプ別、用途別、地域別、各セグメントの収益。
第10章：中東、アフリカ、ラテンアメリカ：タイプ別、用途別、国別、セグメント別収益。
第11章：主要企業のプロファイルを提供し、製品の説明や仕様、顧客維持ソフトウェアの収益、売上総利益率、最近の開発など、市場の主要企業の基本的な状況を詳細に紹介します。
第12章 アナリストの視点/結論


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目次

1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Customer Retention Software Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 Cloud-Based
1.2.3 On-Premise
1.3 Market by Application
1.3.1 Global Customer Retention Software Market Share by Application: 2019 VS 2023 VS 2030
1.3.2 Large Enterprises
1.3.3 SMEs
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global Customer Retention Software Market Perspective (2019-2030)
2.2 Global Customer Retention Software Growth Trends by Region
2.2.1 Global Customer Retention Software Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Customer Retention Software Historic Market Size by Region (2019-2024)
2.2.3 Customer Retention Software Forecasted Market Size by Region (2025-2030)
2.3 Customer Retention Software Market Dynamics
2.3.1 Customer Retention Software Industry Trends
2.3.2 Customer Retention Software Market Drivers
2.3.3 Customer Retention Software Market Challenges
2.3.4 Customer Retention Software Market Restraints
3 Competition Landscape by Key Players
3.1 Global Revenue Customer Retention Software by Players
3.1.1 Global Customer Retention Software Revenue by Players (2019-2024)
3.1.2 Global Customer Retention Software Revenue Market Share by Players (2019-2024)
3.2 Global Customer Retention Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players of Customer Retention Software, Ranking by Revenue, 2022 VS 2023 VS 2024
3.4 Global Customer Retention Software Market Concentration Ratio
3.4.1 Global Customer Retention Software Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Customer Retention Software Revenue in 2023
3.5 Global Key Players of Customer Retention Software Head office and Area Served
3.6 Global Key Players of Customer Retention Software, Product and Application
3.7 Global Key Players of Customer Retention Software, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 Customer Retention Software Breakdown Data by Type
4.1 Global Customer Retention Software Historic Market Size by Type (2019-2024)
4.2 Global Customer Retention Software Forecasted Market Size by Type (2025-2030)
5 Customer Retention Software Breakdown Data by Application
5.1 Global Customer Retention Software Historic Market Size by Application (2019-2024)
5.2 Global Customer Retention Software Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Customer Retention Software Market Size (2019-2030)
6.2 North America Customer Retention Software Market Size by Type
6.2.1 North America Customer Retention Software Market Size by Type (2019-2024)
6.2.2 North America Customer Retention Software Market Size by Type (2025-2030)
6.2.3 North America Customer Retention Software Market Share by Type (2019-2030)
6.3 North America Customer Retention Software Market Size by Application
6.3.1 North America Customer Retention Software Market Size by Application (2019-2024)
6.3.2 North America Customer Retention Software Market Size by Application (2025-2030)
6.3.3 North America Customer Retention Software Market Share by Application (2019-2030)
6.4 North America Customer Retention Software Market Size by Country
6.4.1 North America Customer Retention Software Market Size by Country: 2019 VS 2023 VS 2030
6.4.2 North America Customer Retention Software Market Size by Country (2019-2024)
6.4.3 North America Customer Retention Software Market Share by Country (2025-2030)
6.4.4 United States
6.4.5 Canada
7 Europe
7.1 Europe Customer Retention Software Market Size (2019-2030)
7.2 Europe Customer Retention Software Market Size by Type
7.2.1 Europe Customer Retention Software Market Size by Type (2019-2024)
7.2.2 Europe Customer Retention Software Market Size by Type (2025-2030)
7.2.3 Europe Customer Retention Software Market Share by Type (2019-2030)
7.3 Europe Customer Retention Software Market Size by Application
7.3.1 Europe Customer Retention Software Market Size by Application (2019-2024)
7.3.2 Europe Customer Retention Software Market Size by Application (2025-2030)
7.3.3 Europe Customer Retention Software Market Share by Application (2019-2030)
7.4 Europe Customer Retention Software Market Size by Country
7.4.1 Europe Customer Retention Software Market Size by Country: 2019 VS 2023 VS 2030
7.4.2 Europe Customer Retention Software Market Size by Country (2019-2024)
7.4.3 Europe Customer Retention Software Market Size by Country (2025-2030)
7.4.4 Germany
7.4.5 France
7.4.6 U.K.
7.4.7 Italy
7.4.8 Russia
7.4.9 Nordic Countries
8 China
8.1 China Customer Retention Software Market Size (2019-2030)
8.2 China Customer Retention Software Market Size by Type
8.2.1 China Customer Retention Software Market Size by Type (2019-2024)
8.2.2 China Customer Retention Software Market Size by Type (2025-2030)
8.2.3 China Customer Retention Software Market Share by Type (2019-2030)
8.3 China Customer Retention Software Market Size by Application
8.3.1 China Customer Retention Software Market Size by Application (2019-2024)
8.3.2 China Customer Retention Software Market Size by Application (2025-2030)
8.3.3 China Customer Retention Software Market Share by Application (2019-2030)
9 Asia (excluding China)
9.1 Asia Customer Retention Software Market Size (2019-2030)
9.2 Asia Customer Retention Software Market Size by Type
9.2.1 Asia Customer Retention Software Market Size by Type (2019-2024)
9.2.2 Asia Customer Retention Software Market Size by Type (2025-2030)
9.2.3 Asia Customer Retention Software Market Share by Type (2019-2030)
9.3 Asia Customer Retention Software Market Size by Application
9.3.1 Asia Customer Retention Software Market Size by Application (2019-2024)
9.3.2 Asia Customer Retention Software Market Size by Application (2025-2030)
9.3.3 Asia Customer Retention Software Market Share by Application (2019-2030)
9.4 Asia Customer Retention Software Market Size by Region
9.4.1 Asia Customer Retention Software Market Size by Region: 2019 VS 2023 VS 2030
9.4.2 Asia Customer Retention Software Market Size by Region (2019-2024)
9.4.3 Asia Customer Retention Software Market Size by Region (2025-2030)
9.4.4 Japan
9.4.5 South Korea
9.4.6 China Taiwan
9.4.7 Southeast Asia
9.4.8 India
9.4.9 Australia
10 Middle East, Africa, and Latin America
10.1 Middle East, Africa, and Latin America Customer Retention Software Market Size (2019-2030)
10.2 Middle East, Africa, and Latin America Customer Retention Software Market Size by Type
10.2.1 Middle East, Africa, and Latin America Customer Retention Software Market Size by Type (2019-2024)
10.2.2 Middle East, Africa, and Latin America Customer Retention Software Market Size by Type (2025-2030)
10.2.3 Middle East, Africa, and Latin America Customer Retention Software Market Share by Type (2019-2030)
10.3 Middle East, Africa, and Latin America Customer Retention Software Market Size by Application
10.3.1 Middle East, Africa, and Latin America Customer Retention Software Market Size by Application (2019-2024)
10.3.2 Middle East, Africa, and Latin America Customer Retention Software Market Size by Application (2025-2030)
10.3.3 Middle East, Africa, and Latin America Customer Retention Software Market Share by Application (2019-2030)
10.4 Middle East, Africa, and Latin America Customer Retention Software Market Size by Country
10.4.1 Middle East, Africa, and Latin America Customer Retention Software Market Size by Country: 2019 VS 2023 VS 2030
10.4.2 Middle East, Africa, and Latin America Customer Retention Software Market Size by Country (2019-2024)
10.4.3 Middle East, Africa, and Latin America Customer Retention Software Market Size by Country (2025-2030)
10.4.4 Brazil
10.4.5 Mexico
10.4.6 Turkey
10.4.7 Saudi Arabia
10.4.8 Israel
10.4.9 GCC Countries
11 Key Players Profiles
11.1 Hotjar
11.1.1 Hotjar Company Details
11.1.2 Hotjar Business Overview
11.1.3 Hotjar Customer Retention Software Introduction
11.1.4 Hotjar Revenue in Customer Retention Software Business (2019-2024)
11.1.5 Hotjar Recent Development
11.2 Marigold
11.2.1 Marigold Company Details
11.2.2 Marigold Business Overview
11.2.3 Marigold Customer Retention Software Introduction
11.2.4 Marigold Revenue in Customer Retention Software Business (2019-2024)
11.2.5 Marigold Recent Development
11.3 ChurnZero
11.3.1 ChurnZero Company Details
11.3.2 ChurnZero Business Overview
11.3.3 ChurnZero Customer Retention Software Introduction
11.3.4 ChurnZero Revenue in Customer Retention Software Business (2019-2024)
11.3.5 ChurnZero Recent Development
11.4 Custify
11.4.1 Custify Company Details
11.4.2 Custify Business Overview
11.4.3 Custify Customer Retention Software Introduction
11.4.4 Custify Revenue in Customer Retention Software Business (2019-2024)
11.4.5 Custify Recent Development
11.5 Braze
11.5.1 Braze Company Details
11.5.2 Braze Business Overview
11.5.3 Braze Customer Retention Software Introduction
11.5.4 Braze Revenue in Customer Retention Software Business (2019-2024)
11.5.5 Braze Recent Development
11.6 Whatfix
11.6.1 Whatfix Company Details
11.6.2 Whatfix Business Overview
11.6.3 Whatfix Customer Retention Software Introduction
11.6.4 Whatfix Revenue in Customer Retention Software Business (2019-2024)
11.6.5 Whatfix Recent Development
11.7 GUIDEcx
11.7.1 GUIDEcx Company Details
11.7.2 GUIDEcx Business Overview
11.7.3 GUIDEcx Customer Retention Software Introduction
11.7.4 GUIDEcx Revenue in Customer Retention Software Business (2019-2024)
11.7.5 GUIDEcx Recent Development
11.8 MoEngage
11.8.1 MoEngage Company Details
11.8.2 MoEngage Business Overview
11.8.3 MoEngage Customer Retention Software Introduction
11.8.4 MoEngage Revenue in Customer Retention Software Business (2019-2024)
11.8.5 MoEngage Recent Development
11.9 Screeb
11.9.1 Screeb Company Details
11.9.2 Screeb Business Overview
11.9.3 Screeb Customer Retention Software Introduction
11.9.4 Screeb Revenue in Customer Retention Software Business (2019-2024)
11.9.5 Screeb Recent Development
11.10 Lebesgue
11.10.1 Lebesgue Company Details
11.10.2 Lebesgue Business Overview
11.10.3 Lebesgue Customer Retention Software Introduction
11.10.4 Lebesgue Revenue in Customer Retention Software Business (2019-2024)
11.10.5 Lebesgue Recent Development
11.11 Talon.One
11.11.1 Talon.One Company Details
11.11.2 Talon.One Business Overview
11.11.3 Talon.One Customer Retention Software Introduction
11.11.4 Talon.One Revenue in Customer Retention Software Business (2019-2024)
11.11.5 Talon.One Recent Development
11.12 Marigold Engage
11.12.1 Marigold Engage Company Details
11.12.2 Marigold Engage Business Overview
11.12.3 Marigold Engage Customer Retention Software Introduction
11.12.4 Marigold Engage Revenue in Customer Retention Software Business (2019-2024)
11.12.5 Marigold Engage Recent Development
11.13 Revinova
11.13.1 Revinova Company Details
11.13.2 Revinova Business Overview
11.13.3 Revinova Customer Retention Software Introduction
11.13.4 Revinova Revenue in Customer Retention Software Business (2019-2024)
11.13.5 Revinova Recent Development
11.14 Sailthru
11.14.1 Sailthru Company Details
11.14.2 Sailthru Business Overview
11.14.3 Sailthru Customer Retention Software Introduction
11.14.4 Sailthru Revenue in Customer Retention Software Business (2019-2024)
11.14.5 Sailthru Recent Development
11.15 Freshsuccess
11.15.1 Freshsuccess Company Details
11.15.2 Freshsuccess Business Overview
11.15.3 Freshsuccess Customer Retention Software Introduction
11.15.4 Freshsuccess Revenue in Customer Retention Software Business (2019-2024)
11.15.5 Freshsuccess Recent Development
11.16 Apex Loyalty
11.16.1 Apex Loyalty Company Details
11.16.2 Apex Loyalty Business Overview
11.16.3 Apex Loyalty Customer Retention Software Introduction
11.16.4 Apex Loyalty Revenue in Customer Retention Software Business (2019-2024)
11.16.5 Apex Loyalty Recent Development
11.17 Akita
11.17.1 Akita Company Details
11.17.2 Akita Business Overview
11.17.3 Akita Customer Retention Software Introduction
11.17.4 Akita Revenue in Customer Retention Software Business (2019-2024)
11.17.5 Akita Recent Development
11.18 Stames
11.18.1 Stames Company Details
11.18.2 Stames Business Overview
11.18.3 Stames Customer Retention Software Introduction
11.18.4 Stames Revenue in Customer Retention Software Business (2019-2024)
11.18.5 Stames Recent Development
11.19 Quest
11.19.1 Quest Company Details
11.19.2 Quest Business Overview
11.19.3 Quest Customer Retention Software Introduction
11.19.4 Quest Revenue in Customer Retention Software Business (2019-2024)
11.19.5 Quest Recent Development
11.20 Corelation
11.20.1 Corelation Company Details
11.20.2 Corelation Business Overview
11.20.3 Corelation Customer Retention Software Introduction
11.20.4 Corelation Revenue in Customer Retention Software Business (2019-2024)
11.20.5 Corelation Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.1.1 Research Programs/Design
13.1.1.2 Market Size Estimation
13.1.1.3 Market Breakdown and Data Triangulation
13.1.2 Data Source
13.1.2.1 Secondary Sources
13.1.2.2 Primary Sources
13.2 Author Details
13.3 Disclaimer

　

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Summary

Customer Retention Software is a vital tool for businesses aiming to enhance their customer loyalty and reduce churn. It allows companies to analyze customer interactions and journeys, track engagement metrics, and gauge satisfaction levels. By leveraging this data, businesses can identify areas for improvement, personalize customer experiences, and implement targeted strategies to increase customer retention.
The global Customer Retention Software market is projected to grow from US$ million in 2024 to US$ million by 2030, at a Compound Annual Growth Rate (CAGR) of %during the forecast period.
The US & Canada market for Customer Retention Software is estimated to increase from $ million in 2024 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The China market for Customer Retention Software is estimated to increase from $ million in 2024 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The Europe market for Customer Retention Software is estimated to increase from $ million in 2024 to reach $ million by 2030, at a CAGR of % during the forecast period of 2024 through 2030.
The global key manufacturers of Customer Retention Software include Hotjar, Marigold, ChurnZero, Custify, Braze, Whatfix, GUIDEcx, MoEngage, Screeb, Lebesgue, etc. In 2023, the global top five players had a share approximately % in terms of revenue.

Report Includes
This report presents an overview of global market for Customer Retention Software market size. Analyses of the global market trends, with historic market revenue data for 2019 - 2023, estimates for 2024, and projections of CAGR through 2030.
This report researches the key producers of Customer Retention Software, also provides the revenue of main regions and countries. Highlights of the upcoming market potential for Customer Retention Software, and key regions/countries of focus to forecast this market into various segments and sub-segments. Country specific data and market value analysis for the U.S., Canada, Mexico, Brazil, China, Japan, South Korea, Southeast Asia, India, Germany, the U.K., Italy, Middle East, Africa, and Other Countries.

This report focuses on the Customer Retention Software revenue, market share and industry ranking of main companies, data from 2019 to 2024. Identification of the major stakeholders in the global Customer Retention Software market, and analysis of their competitive landscape and market positioning based on recent developments and segmental revenues. This report will help stakeholders to understand the competitive landscape and gain more insights and position their businesses and market strategies in a better way.
This report analyzes the segments data by Type and by Application, revenue, and growth rate, from 2019 to 2030. Evaluation and forecast the market size for Customer Retention Software revenue, projected growth trends, production technology, application and end-user industry.
Descriptive company profiles of the major global players, including Hotjar, Marigold, ChurnZero, Custify, Braze, Whatfix, GUIDEcx, MoEngage, Screeb, Lebesgue, etc.

Market Segmentation
By Company
Hotjar
Marigold
ChurnZero
Custify
Braze
Whatfix
GUIDEcx
MoEngage
Screeb
Lebesgue
Talon.One
Marigold Engage
Revinova
Sailthru
Freshsuccess
Apex Loyalty
Akita
Stames
Quest
Corelation
Segment by Type
Cloud-Based
On-Premise
Segment by Application
Large Enterprises
SMEs
By Region
North America
United States
Canada
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Rest of Europe
Latin America
Mexico
Brazil
Rest of South America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA

Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (product type, application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Revenue of Customer Retention Software in global and regional level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world. This section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Customer Retention Software companies’ competitive landscape, revenue, market share and industry ranking, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: North America (US & Canada) by Type, by Application and by country, revenue for each segment.
Chapter 7: Europe by Type, by Application and by country, revenue for each segment.
Chapter 8: China by Type, and by Application, revenue for each segment.
Chapter 9: Asia (excluding China) by Type, by Application and by region, revenue for each segment.
Chapter 10: Middle East, Africa, and Latin America by Type, by Application and by country, revenue for each segment.
Chapter 11: Provides profiles of key companies, introducing the basic situation of the main companies in the market in detail, including product descriptions and specifications, Customer Retention Software revenue, gross margin, and recent development, etc.
Chapter 12: Analyst's Viewpoints/Conclusions



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Table of Contents

1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Customer Retention Software Market Size Growth Rate by Type: 2019 VS 2023 VS 2030
1.2.2 Cloud-Based
1.2.3 On-Premise
1.3 Market by Application
1.3.1 Global Customer Retention Software Market Share by Application: 2019 VS 2023 VS 2030
1.3.2 Large Enterprises
1.3.3 SMEs
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global Customer Retention Software Market Perspective (2019-2030)
2.2 Global Customer Retention Software Growth Trends by Region
2.2.1 Global Customer Retention Software Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Customer Retention Software Historic Market Size by Region (2019-2024)
2.2.3 Customer Retention Software Forecasted Market Size by Region (2025-2030)
2.3 Customer Retention Software Market Dynamics
2.3.1 Customer Retention Software Industry Trends
2.3.2 Customer Retention Software Market Drivers
2.3.3 Customer Retention Software Market Challenges
2.3.4 Customer Retention Software Market Restraints
3 Competition Landscape by Key Players
3.1 Global Revenue Customer Retention Software by Players
3.1.1 Global Customer Retention Software Revenue by Players (2019-2024)
3.1.2 Global Customer Retention Software Revenue Market Share by Players (2019-2024)
3.2 Global Customer Retention Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players of Customer Retention Software, Ranking by Revenue, 2022 VS 2023 VS 2024
3.4 Global Customer Retention Software Market Concentration Ratio
3.4.1 Global Customer Retention Software Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Customer Retention Software Revenue in 2023
3.5 Global Key Players of Customer Retention Software Head office and Area Served
3.6 Global Key Players of Customer Retention Software, Product and Application
3.7 Global Key Players of Customer Retention Software, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 Customer Retention Software Breakdown Data by Type
4.1 Global Customer Retention Software Historic Market Size by Type (2019-2024)
4.2 Global Customer Retention Software Forecasted Market Size by Type (2025-2030)
5 Customer Retention Software Breakdown Data by Application
5.1 Global Customer Retention Software Historic Market Size by Application (2019-2024)
5.2 Global Customer Retention Software Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Customer Retention Software Market Size (2019-2030)
6.2 North America Customer Retention Software Market Size by Type
6.2.1 North America Customer Retention Software Market Size by Type (2019-2024)
6.2.2 North America Customer Retention Software Market Size by Type (2025-2030)
6.2.3 North America Customer Retention Software Market Share by Type (2019-2030)
6.3 North America Customer Retention Software Market Size by Application
6.3.1 North America Customer Retention Software Market Size by Application (2019-2024)
6.3.2 North America Customer Retention Software Market Size by Application (2025-2030)
6.3.3 North America Customer Retention Software Market Share by Application (2019-2030)
6.4 North America Customer Retention Software Market Size by Country
6.4.1 North America Customer Retention Software Market Size by Country: 2019 VS 2023 VS 2030
6.4.2 North America Customer Retention Software Market Size by Country (2019-2024)
6.4.3 North America Customer Retention Software Market Share by Country (2025-2030)
6.4.4 United States
6.4.5 Canada
7 Europe
7.1 Europe Customer Retention Software Market Size (2019-2030)
7.2 Europe Customer Retention Software Market Size by Type
7.2.1 Europe Customer Retention Software Market Size by Type (2019-2024)
7.2.2 Europe Customer Retention Software Market Size by Type (2025-2030)
7.2.3 Europe Customer Retention Software Market Share by Type (2019-2030)
7.3 Europe Customer Retention Software Market Size by Application
7.3.1 Europe Customer Retention Software Market Size by Application (2019-2024)
7.3.2 Europe Customer Retention Software Market Size by Application (2025-2030)
7.3.3 Europe Customer Retention Software Market Share by Application (2019-2030)
7.4 Europe Customer Retention Software Market Size by Country
7.4.1 Europe Customer Retention Software Market Size by Country: 2019 VS 2023 VS 2030
7.4.2 Europe Customer Retention Software Market Size by Country (2019-2024)
7.4.3 Europe Customer Retention Software Market Size by Country (2025-2030)
7.4.4 Germany
7.4.5 France
7.4.6 U.K.
7.4.7 Italy
7.4.8 Russia
7.4.9 Nordic Countries
8 China
8.1 China Customer Retention Software Market Size (2019-2030)
8.2 China Customer Retention Software Market Size by Type
8.2.1 China Customer Retention Software Market Size by Type (2019-2024)
8.2.2 China Customer Retention Software Market Size by Type (2025-2030)
8.2.3 China Customer Retention Software Market Share by Type (2019-2030)
8.3 China Customer Retention Software Market Size by Application
8.3.1 China Customer Retention Software Market Size by Application (2019-2024)
8.3.2 China Customer Retention Software Market Size by Application (2025-2030)
8.3.3 China Customer Retention Software Market Share by Application (2019-2030)
9 Asia (excluding China)
9.1 Asia Customer Retention Software Market Size (2019-2030)
9.2 Asia Customer Retention Software Market Size by Type
9.2.1 Asia Customer Retention Software Market Size by Type (2019-2024)
9.2.2 Asia Customer Retention Software Market Size by Type (2025-2030)
9.2.3 Asia Customer Retention Software Market Share by Type (2019-2030)
9.3 Asia Customer Retention Software Market Size by Application
9.3.1 Asia Customer Retention Software Market Size by Application (2019-2024)
9.3.2 Asia Customer Retention Software Market Size by Application (2025-2030)
9.3.3 Asia Customer Retention Software Market Share by Application (2019-2030)
9.4 Asia Customer Retention Software Market Size by Region
9.4.1 Asia Customer Retention Software Market Size by Region: 2019 VS 2023 VS 2030
9.4.2 Asia Customer Retention Software Market Size by Region (2019-2024)
9.4.3 Asia Customer Retention Software Market Size by Region (2025-2030)
9.4.4 Japan
9.4.5 South Korea
9.4.6 China Taiwan
9.4.7 Southeast Asia
9.4.8 India
9.4.9 Australia
10 Middle East, Africa, and Latin America
10.1 Middle East, Africa, and Latin America Customer Retention Software Market Size (2019-2030)
10.2 Middle East, Africa, and Latin America Customer Retention Software Market Size by Type
10.2.1 Middle East, Africa, and Latin America Customer Retention Software Market Size by Type (2019-2024)
10.2.2 Middle East, Africa, and Latin America Customer Retention Software Market Size by Type (2025-2030)
10.2.3 Middle East, Africa, and Latin America Customer Retention Software Market Share by Type (2019-2030)
10.3 Middle East, Africa, and Latin America Customer Retention Software Market Size by Application
10.3.1 Middle East, Africa, and Latin America Customer Retention Software Market Size by Application (2019-2024)
10.3.2 Middle East, Africa, and Latin America Customer Retention Software Market Size by Application (2025-2030)
10.3.3 Middle East, Africa, and Latin America Customer Retention Software Market Share by Application (2019-2030)
10.4 Middle East, Africa, and Latin America Customer Retention Software Market Size by Country
10.4.1 Middle East, Africa, and Latin America Customer Retention Software Market Size by Country: 2019 VS 2023 VS 2030
10.4.2 Middle East, Africa, and Latin America Customer Retention Software Market Size by Country (2019-2024)
10.4.3 Middle East, Africa, and Latin America Customer Retention Software Market Size by Country (2025-2030)
10.4.4 Brazil
10.4.5 Mexico
10.4.6 Turkey
10.4.7 Saudi Arabia
10.4.8 Israel
10.4.9 GCC Countries
11 Key Players Profiles
11.1 Hotjar
11.1.1 Hotjar Company Details
11.1.2 Hotjar Business Overview
11.1.3 Hotjar Customer Retention Software Introduction
11.1.4 Hotjar Revenue in Customer Retention Software Business (2019-2024)
11.1.5 Hotjar Recent Development
11.2 Marigold
11.2.1 Marigold Company Details
11.2.2 Marigold Business Overview
11.2.3 Marigold Customer Retention Software Introduction
11.2.4 Marigold Revenue in Customer Retention Software Business (2019-2024)
11.2.5 Marigold Recent Development
11.3 ChurnZero
11.3.1 ChurnZero Company Details
11.3.2 ChurnZero Business Overview
11.3.3 ChurnZero Customer Retention Software Introduction
11.3.4 ChurnZero Revenue in Customer Retention Software Business (2019-2024)
11.3.5 ChurnZero Recent Development
11.4 Custify
11.4.1 Custify Company Details
11.4.2 Custify Business Overview
11.4.3 Custify Customer Retention Software Introduction
11.4.4 Custify Revenue in Customer Retention Software Business (2019-2024)
11.4.5 Custify Recent Development
11.5 Braze
11.5.1 Braze Company Details
11.5.2 Braze Business Overview
11.5.3 Braze Customer Retention Software Introduction
11.5.4 Braze Revenue in Customer Retention Software Business (2019-2024)
11.5.5 Braze Recent Development
11.6 Whatfix
11.6.1 Whatfix Company Details
11.6.2 Whatfix Business Overview
11.6.3 Whatfix Customer Retention Software Introduction
11.6.4 Whatfix Revenue in Customer Retention Software Business (2019-2024)
11.6.5 Whatfix Recent Development
11.7 GUIDEcx
11.7.1 GUIDEcx Company Details
11.7.2 GUIDEcx Business Overview
11.7.3 GUIDEcx Customer Retention Software Introduction
11.7.4 GUIDEcx Revenue in Customer Retention Software Business (2019-2024)
11.7.5 GUIDEcx Recent Development
11.8 MoEngage
11.8.1 MoEngage Company Details
11.8.2 MoEngage Business Overview
11.8.3 MoEngage Customer Retention Software Introduction
11.8.4 MoEngage Revenue in Customer Retention Software Business (2019-2024)
11.8.5 MoEngage Recent Development
11.9 Screeb
11.9.1 Screeb Company Details
11.9.2 Screeb Business Overview
11.9.3 Screeb Customer Retention Software Introduction
11.9.4 Screeb Revenue in Customer Retention Software Business (2019-2024)
11.9.5 Screeb Recent Development
11.10 Lebesgue
11.10.1 Lebesgue Company Details
11.10.2 Lebesgue Business Overview
11.10.3 Lebesgue Customer Retention Software Introduction
11.10.4 Lebesgue Revenue in Customer Retention Software Business (2019-2024)
11.10.5 Lebesgue Recent Development
11.11 Talon.One
11.11.1 Talon.One Company Details
11.11.2 Talon.One Business Overview
11.11.3 Talon.One Customer Retention Software Introduction
11.11.4 Talon.One Revenue in Customer Retention Software Business (2019-2024)
11.11.5 Talon.One Recent Development
11.12 Marigold Engage
11.12.1 Marigold Engage Company Details
11.12.2 Marigold Engage Business Overview
11.12.3 Marigold Engage Customer Retention Software Introduction
11.12.4 Marigold Engage Revenue in Customer Retention Software Business (2019-2024)
11.12.5 Marigold Engage Recent Development
11.13 Revinova
11.13.1 Revinova Company Details
11.13.2 Revinova Business Overview
11.13.3 Revinova Customer Retention Software Introduction
11.13.4 Revinova Revenue in Customer Retention Software Business (2019-2024)
11.13.5 Revinova Recent Development
11.14 Sailthru
11.14.1 Sailthru Company Details
11.14.2 Sailthru Business Overview
11.14.3 Sailthru Customer Retention Software Introduction
11.14.4 Sailthru Revenue in Customer Retention Software Business (2019-2024)
11.14.5 Sailthru Recent Development
11.15 Freshsuccess
11.15.1 Freshsuccess Company Details
11.15.2 Freshsuccess Business Overview
11.15.3 Freshsuccess Customer Retention Software Introduction
11.15.4 Freshsuccess Revenue in Customer Retention Software Business (2019-2024)
11.15.5 Freshsuccess Recent Development
11.16 Apex Loyalty
11.16.1 Apex Loyalty Company Details
11.16.2 Apex Loyalty Business Overview
11.16.3 Apex Loyalty Customer Retention Software Introduction
11.16.4 Apex Loyalty Revenue in Customer Retention Software Business (2019-2024)
11.16.5 Apex Loyalty Recent Development
11.17 Akita
11.17.1 Akita Company Details
11.17.2 Akita Business Overview
11.17.3 Akita Customer Retention Software Introduction
11.17.4 Akita Revenue in Customer Retention Software Business (2019-2024)
11.17.5 Akita Recent Development
11.18 Stames
11.18.1 Stames Company Details
11.18.2 Stames Business Overview
11.18.3 Stames Customer Retention Software Introduction
11.18.4 Stames Revenue in Customer Retention Software Business (2019-2024)
11.18.5 Stames Recent Development
11.19 Quest
11.19.1 Quest Company Details
11.19.2 Quest Business Overview
11.19.3 Quest Customer Retention Software Introduction
11.19.4 Quest Revenue in Customer Retention Software Business (2019-2024)
11.19.5 Quest Recent Development
11.20 Corelation
11.20.1 Corelation Company Details
11.20.2 Corelation Business Overview
11.20.3 Corelation Customer Retention Software Introduction
11.20.4 Corelation Revenue in Customer Retention Software Business (2019-2024)
11.20.5 Corelation Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.1.1 Research Programs/Design
13.1.1.2 Market Size Estimation
13.1.1.3 Market Breakdown and Data Triangulation
13.1.2 Data Source
13.1.2.1 Secondary Sources
13.1.2.2 Primary Sources
13.2 Author Details
13.3 Disclaimer

　

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