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NAテレコムマネージドサービス市場 - 2035年までの産業動向と予測


NA Telecom Managed Services Market - Industry Trends and Forecast to 2035

北米の通信マネージドサービス市場は、2023年の87億8,178万米ドルから2031年には277億1,062万米ドルに達すると予測され、2024年から2031年の予測期間における年平均成長率は15.9%である。 市場区分 北米のテレ... もっと見る

　

　

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Data Bridge Market Research
データブリッジマーケットリサーチ 		2024年1月1日 US$3,500
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ライセンス・価格情報
注文方法はこちら 		154 英語

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実際のレポートは英文のみでご納品いたします。


　

サマリー

北米の通信マネージドサービス市場は、2023年の87億8,178万米ドルから2031年には277億1,062万米ドルに達すると予測され、2024年から2031年の予測期間における年平均成長率は15.9%である。
市場区分
北米のテレコムマネージドサービス市場：タイプ別（マネージドデータセンターサービス、マネージドネットワークサービス、マネージドコミュニケーション＆コラボレーションサービス、マネージドセキュリティサービス、マネージドモビリティサービス）、マネージド情報サービス（MIS）（ビジネスプロセス管理、マネージド運用サポートシステム/ビジネスサポートシステム、プロジェクト＆ポートフォリオ管理）、展開モデル別（オンプレミス、クラウド）、組織規模別（大企業、中小企業（SMES））、国別（米国、カナダ、メキシコ）-産業動向と2031年までの予測


北米テレコムマネージドサービス市場ダイナミクスの概要

促進要因
- ビジネス全体のデジタル化の急速な進展
抑制要因

- データ・セキュリティとプライバシーに関する懸念の高まり
機会

- ビジネスにおけるマルチ・ワークフロー・スケジューリングへの注目

市場プレイヤー

北米の通信マネージド・サービス市場で事業を展開する主な市場プレーヤーを以下に挙げる：

- 富士通
- DXCテクノロジー社
- IBMコーポレーション
- コグニザント
- ウィプロ
- キャップジェミニ
- アクセンチュア
- タタ・コンサルタンシー・サービシズ
- HCLテクノロジーズ・リミテッド
- 株式会社NTTデータ
- ベライゾン
- シスコシステムズ
- ZTE株式会社
- 華為技術股份有限公司
- LMエリクソン
- AT&T 知的財産
- ノキア株式会社
- ルーメン・テクノロジーズ
- ラックスペース・テクノロジー
- コマークSA
- テック・マヒンドラ・リミテッド
- インフォシスリミテッド
- GTTコミュニケーションズ
- BT



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目次

TABLE OF CONTENTS
1 INTRODUCTION 15
1.1 OBJECTIVES OF THE STUDY 15
1.2 MARKET DEFINITION 15
1.3 OVERVIEW OF NORTH AMERICA TELECOM MANAGED SERVICES MARKET 15
1.4 CURRENCY AND PRICING 17
1.5 LIMITATIONS 17
1.6 MARKETS COVERED 17
2 MARKET SEGMENTATION 20
2.1 MARKETS COVERED 20
2.2 GEOGRAPHICAL SCOPE 21
2.3 YEARS CONSIDERED FOR THE STUDY 22
2.4 DBMR TRIPOD DATA VALIDATION MODEL 23
2.5 PRIMARY INTERVIEWS WITH KEY OPINION LEADERS 26
2.6 DBMR MARKET POSITION GRID 27
2.7 VENDOR SHARE ANALYSIS 28
2.8 MULTIVARIATE MODELING 29
2.9 TYPE TIMELINE CURVE 29
2.10 SECONDARY SOURCES 30
2.11 ASSUMPTIONS 30
3 EXECUTIVE SUMMARY 31
4 PREMIUM INSIGHTS 33
4.1 PESTEL ANALYSIS 34
4.1.1 POLITICAL FACTORS: 34
4.1.2 ECONOMIC FACTORS: 34
4.1.3 SOCIAL FACTORS: 34
4.1.4 TECHNOLOGICAL FACTORS: 35
4.1.5 ENVIRONMENTAL FACTORS: 35
4.1.6 LEGAL FACTORS: 35
4.2 PORTERS MODEL 36
4.3 TECHNOLOGICAL ANALYSIS 37
4.3.1 BIG DATA AND ANALYTICS 37
4.3.2 CLOUD COMPUTING 37
4.3.3 ARTIFICIAL INTELLIGENCE 37
4.3.4 MACHINE LEARNING 38
 
4.4 REGULATORY FRAMEWORK 40
4.4.1 REGULATIONS FOR U.S. 40
4.4.2 REGULATIONS FOR U.K. 41
4.4.3 REGULATIONS FOR SPAIN 41
4.4.4 REGULATIONS FOR NETHERLANDS 42
4.4.5 REGULATIONS FOR JAPAN 42
5 MARKET OVERVIEW 43
5.1 DRIVERS 45
5.1.1 INCREASING NEED FOR BUSINESS AGILITY 45
5.1.2 RISING CUSTOMER FOCUS TOWARDS ENHANCED COST, EFFICIENCY, AND EASY DEPLOYMENT 45
5.1.3 GROWING PREFERENCE FOR CLOUD TECHNOLOGY AND ITS SIGNIFICANCE IN PROCESS AUTOMATION 46
5.1.4 SURGING DEMAND FOR DATA CENTERS 46
5.1.5 HEIGHTENED DEPENDENCY ON CLOUD IDENTITY AND ACCESS MANAGEMENT SOLUTIONS 47
5.1.6 RAPID GROWTH IN DIGITALIZATION ACROSS BUSINESS 48
5.2 RESTRAINT 49
5.2.1 GROWING DATA SECURITY AND PRIVACY CONCERNS 49
5.3 OPPORTUNITIES 49
5.3.1 FOCUS ON MULTI-WORKFLOW SCHEDULING OF BUSINESS 49
5.3.2 EMERGENCE OF DIGITAL TECHNOLOGIES, NAMELY AI, IOT, AND CLOUD COMPUTING 50
5.3.3 GROWING DEMAND FOR DIGITAL SKILLS IN UNDERDEVELOPED ECONOMIES 50
5.3.4 INCREASING GROWTH IN THE TELECOM INDUSTRY 51
5.4 CHALLENGE 52
5.4.1 LACK OF SKILLED WORKFORCE AND HIGH ATTRITION RATE 52
6 NORTH AMERICA TELECOM MANAGED SERVICES MARKET, BY TYPE 53
6.1 OVERVIEW 54
6.2 MANAGED DATA CENTER SERVICES 55
6.2.1 STORAGE MANAGEMENT 56
6.2.2 SERVER MANAGEMENT 56
6.2.3 MANAGED PRINT SERVICES 56
6.2.4 OTHERS 56
6.3 MANAGED NETWORK SERVICES 56
6.3.1 MANAGED WIDE AREA NETWORK 57
6.3.2 NETWORK MONITORING 57
6.3.3 MANAGED NETWORK SECURITY 58
6.3.4 MANAGED LOCAL AREA NETWORK 58
6.3.5 MANAGED WIRELESS FIDELITY 58
6.3.6 MANAGED VIRTUAL PRIVATE NETWORK 58
6.4 MANAGED COMMUNICATION AND COLLABORATION SERVICES 58
6.4.1 MANAGED VOICE OVER INTERNET PROTOCOL (VOIP) 59
6.4.2 MANAGED UNIFIED COMMUNICATION AS A SERVICE (UCAAS) 59
6.4.3 OTHERS 59
6.5 MANAGED SECURITY SERVICES 59
6.5.1 MANAGED IDENTITY AND ACCESS MANAGEMENT 61
6.5.2 MANAGED FIREWALL 61
6.5.3 MANAGED ANTIVIRUS/ANTIMALWARE 61
6.5.4 MANAGED INTRUSION DETECTION SYSTEMS/INTRUSION PREVENTION SYSTEMS 61
6.5.5 MANAGED VULNERABILITY MANAGEMENT 61
6.5.6 MANAGED UNIFIED THREAT MANAGEMENT 61
6.5.7 MANAGED RISK AND COMPLIANCE MANAGEMENT 61
6.5.8 MANAGED ENCRYPTION 61
6.5.9 MANAGED SECURITY INFORMATION AND EVENT MANAGEMENT 61
6.5.10 OTHERS 62
6.6 MANAGED MOBILITY SERVICES 62
6.6.1 APPLICATION MANAGEMENT 63
6.6.2 DEVICE LIFE CYCLE MANAGEMENT 63
6.7 OTHERS 63
7 NORTH AMERICA TELECOM MANAGED SERVICES MARKET, BY MANAGED INFORMATION SERVICE (MIS) 64
7.1 OVERVIEW 65
7.2 BUSINESS PROCESS MANAGEMENT 66
7.3 MANAGED OPERATIONAL SUPPORT SYSTEMS/BUSINESS SUPPORT SYSTEMS 67
7.4 PROJECT & PORTFOLIO MANAGEMENT 68
7.5 OTHERS 69
8 NORTH AMERICA TELECOM MANAGED SERVICES MARKET, BY DEPLOYMENT MODEL 70
8.1 OVERVIEW 71
8.2 CLOUD 72
8.3 ON-PREMISE 73
9 NORTH AMERICA TELECOM MANAGED SERVICES MARKET, BY ORGANIZATION SIZE 74
9.1 OVERVIEW 75
9.2 LARGE ENTERPRISES 76
9.2.1 CLOUD 77
9.2.2 ON-PREMISE 77
9.3 SMALL AND MEDIUM ENTERPRISES (SMES) 77
9.3.1 CLOUD 78
9.3.2 ON-PREMISE 78
10 NORTH AMERICA TELECOM MANAGED SERVICES MARKET, BY REGION 79
10.1 NORTH AMERICA 81
10.1.1 U.S. 85
10.1.2 CANADA 89
10.1.3 MEXICO 92
11 NORTH AMERICA TELECOM MANAGED SERVICES MARKET: COMPANY LANDSCAPE 96
11.1 COMPANY SHARE ANALYSIS: NORTH AMERICA 96
12 SWOT ANALYSIS 97
13 COMPANY PROFILE 98
13.1 IBM CORPORATION 98
13.1.1 COMPANY SNAPSHOT 98
13.1.2 REVENUE ANALYSIS 98
13.1.3 COMPANY SHARE ANALYSIS 99
13.1.4 SERVICE PORTFOLIO 99
13.1.5 RECENT DEVELOPMENTS 99
13.2 ACCENTURE 101
13.2.1 COMPANY SNAPSHOT 101
13.2.2 REVENUE ANALYSIS 101
13.2.3 COMPANY SHARE ANALYSIS 102
13.2.4 SERVICE PORTFOLIO 102
13.2.5 RECENT DEVELOPMENTS 102
13.3 HUAWEI TECHNOLOGIES CO., LTD. 104
13.3.1 COMPANY SNAPSHOT 104
13.3.2 REVENUE ANALYSIS 104
13.3.3 COMPANY SHARE ANALYSIS 105
13.3.4 PRODUCT PORTFOLIO 105
13.3.5 RECENT DEVELOPMENT 105
13.4 AT&T INTELLECTUAL PROPERTY 106
13.4.1 COMPANY SNAPSHOT 106
13.4.2 REVENUE ANALYSIS 106
13.4.3 COMPANY SHARE ANALYSIS 107
13.4.4 PRODUCT PORTFOLIO 107
13.4.5 RECENT DEVELOPMENT 107
13.5 VERIZON 108
13.5.1 COMPANY SNAPSHOT 108
13.5.2 REVENUE ANALYSIS 108
13.5.3 COMPANY SHARE ANALYSIS 109
13.5.4 PRODUCT PORTFOLIO 109
13.5.5 RECENT DEVELOPMENTS 109
13.6 TELEFONAKTIEBOLAGET LM ERICSSON 110
13.6.1 COMPANY SNAPSHOT 110
13.6.2 REVENUE ANALYSIS 110
13.6.3 PRODUCT PORTFOLIO 111
13.6.4 RECENT DEVELOPMENT 111
13.7 BT 112
13.7.1 COMPANY SNAPSHOT 112
13.7.2 REVENUE ANALYSIS 112
13.7.3 PRODUCT PORTFOLIO 113
13.7.4 RECENT DEVELOPMENT 113
13.8 CAPGEMINI 114
13.8.1 COMPANY SNAPSHOT 114
13.8.2 REVENUE ANALYSIS 114
13.8.3 SERVICE PORTFOLIO 115
13.8.4 RECENT DEVELOPMENTS 115
13.9 CISCO SYSTEMS, INC. 116
13.9.1 COMPANY SNAPSHOT 116
13.9.2 REVENUE ANALYSIS 116
13.9.3 PRODUCT PORTFOLIO 117
13.9.4 RECENT DEVELOPMENTS 117
13.10 COGNIZANT 118
13.10.1 COMPANY SNAPSHOT 118
13.10.2 REVENUE ANALYSIS 118
13.10.3 SERVICE PORTFOLIO 119
13.10.4 RECENT DEVELOPMENTS 119
13.11 COMARCH SA 120
13.11.1 COMPANY SNAPSHOT 120
13.11.2 REVENUE ANALYSIS 120
13.11.3 PRODUCT PORTFOLIO 121
13.11.4 RECENT DEVELOPMENT 121
 
13.12 DXC TECHNOLOGY COMPANY 122
13.12.1 COMPANY SNAPSHOT 122
13.12.2 REVENUE ANALYSIS 122
13.12.3 SERVICE PORTFOLIO 123
13.12.4 RECENT DEVELOPMENT 123
13.13 FUJITSU 124
13.13.1 COMPANY SNAPSHOT 124
13.13.2 REVENUE ANALYSIS 124
13.13.3 PRODUCT PORTFOLIO 125
13.13.4 RECENT DEVELOPMENT 125
13.14 GTT COMMUNICATIONS, INC. 126
13.14.1 COMPANY SNAPSHOT 126
13.14.2 PRODUCT PORTFOLIO 126
13.14.3 RECENT DEVELOPMENT 126
13.15 HCL TECHNOLOGIES LIMITED 127
13.15.1 COMPANY SNAPSHOT 127
13.15.2 REVENUE ANALYSIS 127
13.15.3 PRODUCT PORTFOLIO 128
13.15.4 RECENT DEVELOPMENT 128
13.16 INFOSYS LIMITED 129
13.16.1 COMPANY SNAPSHOT 129
13.16.2 REVENUE ANALYSIS 129
13.16.3 PRODUCT PORTFOLIO 130
13.16.4 RECENT DEVELOPMENTS 130
13.17 LUMEN TECHNOLOGIES 131
13.17.1 COMPANY SNAPSHOT 131
13.17.2 REVENUE ANALYSIS 131
13.17.3 PRODUCT PORTFOLIO 132
13.17.4 RECENT DEVELOPMENT 132
13.18 NOKIA CORPORATION 133
13.18.1 COMPANY SNAPSHOT 133
13.18.2 REVENUE ANALYSIS 133
13.18.3 PRODUCT PORTFOLIO 134
13.18.4 RECENT DEVELOPMENT 134
13.19 NTT DATA CORPORATION 135
13.19.1 COMPANY SNAPSHOT 135
13.19.2 REVENUE ANALYSIS 135
13.19.3 SERVICES PORTFOLIO 136
13.19.4 RECENT DEVELOPMENT 136
 
13.20 RACKSPACE TECHNOLOGY, INC. 137
13.20.1 COMPANY SNAPSHOT 137
13.20.2 REVENUE ANALYSIS 137
13.20.3 PRODUCT PORTFOLIO 138
13.20.4 RECENT DEVELOPMENT 138
13.21 TATA CONSULTANCY SERVICES LIMITED 139
13.21.1 COMPANY SNAPSHOT 139
13.21.2 REVENUE ANALYSIS 139
13.21.3 SERVICE PORTFOLIO 140
13.21.4 RECENT DEVELOPMENTS 140
13.22 TECH MAHINDRA LIMITED 141
13.22.1 COMPANY SNAPSHOT 141
13.22.2 REVENUE ANALYSIS 141
13.22.3 PRODUCT PORTFOLIO 142
13.22.4 RECENT DEVELOPMENTS 142
13.23 UNISYS 143
13.23.1 COMPANY SNAPSHOT 143
13.23.2 REVENUE ANALYSIS 143
13.23.3 PRODUCT PORTFOLIO 144
13.23.4 RECENT DEVELOPMENT 144
13.24 WIPRO LIMITED 145
13.24.1 COMPANY SNAPSHOT 145
13.24.2 REVENUE ANALYSIS 145
13.24.3 PRODUCT PORTFOLIO 146
13.24.4 RECENT DEVELOPMENTS 146
13.25 ZTE CORPORATION 148
13.25.1 COMPANY SNAPSHOT 148
13.25.2 REVENUE ANALYSIS 148
13.25.3 PRODUCT PORTFOLIO 149
13.25.4 RECENT DEVELOPMENT 149
14 QUESTIONNAIRE 150
15 RELATED REPORTS 154

　

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Summary

The North America telecom managed services market is expected to reach USD 27,710.62 million by 2031, from USD 8,781.78 million in 2023 growing with the CAGR of 15.9% in the forecast period of 2024 to 2031.
Market Segmentation
North America Telecom Managed Services Market, By Type (Managed Data Center Services, Managed Network Services, Managed Communication & Collaboration Services, Managed Security Services, and Managed Mobility Services), Managed Information Service (MIS) (Business Process Management, Managed Operational Support Systems/Business Support Systems, and Project & Portfolio Management), Deployment Model (On-Premise and Cloud), Organization Size (Large Enterprises and Small & Medium Enterprises (SMES)), Country (U.S., Canada, and Mexico) – Industry Trends and Forecast to 2031


Overview of North America Telecom Managed Services Market Dynamics

Driver
• Rapid growth in digitalization across business
Restraint

• Growing data security and privacy concerns
Opportunity

• Focus on multi-workflow scheduling of business

Market Players

Some of the key market players operating in the North America telecom managed services market are:

• FUJITSU
• DXC Technology Company
• IBM Corporation
• Cognizant
• Wipro Limited
• Capgemini
• Accenture
• Tata Consultancy Services Limited
• HCL Technologies Limited
• NTT DATA Corporation
• Verizon
• Cisco Systems, Inc.
• ZTE Corporation
• Huawei Technologies Co.Ltd.
• Telefonaktiebolaget LM Ericsson
• AT&T Intellectual Property
• Nokia Corporation
• Lumen Technologies
• RACKSPACE TECHNOLOGY, INC.
• Comarch SA
• Tech Mahindra Limited
• Infosys Limited
• GTT Communications, Inc.,
• BT



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Table of Contents

TABLE OF CONTENTS
1 INTRODUCTION 15
1.1 OBJECTIVES OF THE STUDY 15
1.2 MARKET DEFINITION 15
1.3 OVERVIEW OF NORTH AMERICA TELECOM MANAGED SERVICES MARKET 15
1.4 CURRENCY AND PRICING 17
1.5 LIMITATIONS 17
1.6 MARKETS COVERED 17
2 MARKET SEGMENTATION 20
2.1 MARKETS COVERED 20
2.2 GEOGRAPHICAL SCOPE 21
2.3 YEARS CONSIDERED FOR THE STUDY 22
2.4 DBMR TRIPOD DATA VALIDATION MODEL 23
2.5 PRIMARY INTERVIEWS WITH KEY OPINION LEADERS 26
2.6 DBMR MARKET POSITION GRID 27
2.7 VENDOR SHARE ANALYSIS 28
2.8 MULTIVARIATE MODELING 29
2.9 TYPE TIMELINE CURVE 29
2.10 SECONDARY SOURCES 30
2.11 ASSUMPTIONS 30
3 EXECUTIVE SUMMARY 31
4 PREMIUM INSIGHTS 33
4.1 PESTEL ANALYSIS 34
4.1.1 POLITICAL FACTORS: 34
4.1.2 ECONOMIC FACTORS: 34
4.1.3 SOCIAL FACTORS: 34
4.1.4 TECHNOLOGICAL FACTORS: 35
4.1.5 ENVIRONMENTAL FACTORS: 35
4.1.6 LEGAL FACTORS: 35
4.2 PORTERS MODEL 36
4.3 TECHNOLOGICAL ANALYSIS 37
4.3.1 BIG DATA AND ANALYTICS 37
4.3.2 CLOUD COMPUTING 37
4.3.3 ARTIFICIAL INTELLIGENCE 37
4.3.4 MACHINE LEARNING 38
 
4.4 REGULATORY FRAMEWORK 40
4.4.1 REGULATIONS FOR U.S. 40
4.4.2 REGULATIONS FOR U.K. 41
4.4.3 REGULATIONS FOR SPAIN 41
4.4.4 REGULATIONS FOR NETHERLANDS 42
4.4.5 REGULATIONS FOR JAPAN 42
5 MARKET OVERVIEW 43
5.1 DRIVERS 45
5.1.1 INCREASING NEED FOR BUSINESS AGILITY 45
5.1.2 RISING CUSTOMER FOCUS TOWARDS ENHANCED COST, EFFICIENCY, AND EASY DEPLOYMENT 45
5.1.3 GROWING PREFERENCE FOR CLOUD TECHNOLOGY AND ITS SIGNIFICANCE IN PROCESS AUTOMATION 46
5.1.4 SURGING DEMAND FOR DATA CENTERS 46
5.1.5 HEIGHTENED DEPENDENCY ON CLOUD IDENTITY AND ACCESS MANAGEMENT SOLUTIONS 47
5.1.6 RAPID GROWTH IN DIGITALIZATION ACROSS BUSINESS 48
5.2 RESTRAINT 49
5.2.1 GROWING DATA SECURITY AND PRIVACY CONCERNS 49
5.3 OPPORTUNITIES 49
5.3.1 FOCUS ON MULTI-WORKFLOW SCHEDULING OF BUSINESS 49
5.3.2 EMERGENCE OF DIGITAL TECHNOLOGIES, NAMELY AI, IOT, AND CLOUD COMPUTING 50
5.3.3 GROWING DEMAND FOR DIGITAL SKILLS IN UNDERDEVELOPED ECONOMIES 50
5.3.4 INCREASING GROWTH IN THE TELECOM INDUSTRY 51
5.4 CHALLENGE 52
5.4.1 LACK OF SKILLED WORKFORCE AND HIGH ATTRITION RATE 52
6 NORTH AMERICA TELECOM MANAGED SERVICES MARKET, BY TYPE 53
6.1 OVERVIEW 54
6.2 MANAGED DATA CENTER SERVICES 55
6.2.1 STORAGE MANAGEMENT 56
6.2.2 SERVER MANAGEMENT 56
6.2.3 MANAGED PRINT SERVICES 56
6.2.4 OTHERS 56
6.3 MANAGED NETWORK SERVICES 56
6.3.1 MANAGED WIDE AREA NETWORK 57
6.3.2 NETWORK MONITORING 57
6.3.3 MANAGED NETWORK SECURITY 58
6.3.4 MANAGED LOCAL AREA NETWORK 58
6.3.5 MANAGED WIRELESS FIDELITY 58
6.3.6 MANAGED VIRTUAL PRIVATE NETWORK 58
6.4 MANAGED COMMUNICATION AND COLLABORATION SERVICES 58
6.4.1 MANAGED VOICE OVER INTERNET PROTOCOL (VOIP) 59
6.4.2 MANAGED UNIFIED COMMUNICATION AS A SERVICE (UCAAS) 59
6.4.3 OTHERS 59
6.5 MANAGED SECURITY SERVICES 59
6.5.1 MANAGED IDENTITY AND ACCESS MANAGEMENT 61
6.5.2 MANAGED FIREWALL 61
6.5.3 MANAGED ANTIVIRUS/ANTIMALWARE 61
6.5.4 MANAGED INTRUSION DETECTION SYSTEMS/INTRUSION PREVENTION SYSTEMS 61
6.5.5 MANAGED VULNERABILITY MANAGEMENT 61
6.5.6 MANAGED UNIFIED THREAT MANAGEMENT 61
6.5.7 MANAGED RISK AND COMPLIANCE MANAGEMENT 61
6.5.8 MANAGED ENCRYPTION 61
6.5.9 MANAGED SECURITY INFORMATION AND EVENT MANAGEMENT 61
6.5.10 OTHERS 62
6.6 MANAGED MOBILITY SERVICES 62
6.6.1 APPLICATION MANAGEMENT 63
6.6.2 DEVICE LIFE CYCLE MANAGEMENT 63
6.7 OTHERS 63
7 NORTH AMERICA TELECOM MANAGED SERVICES MARKET, BY MANAGED INFORMATION SERVICE (MIS) 64
7.1 OVERVIEW 65
7.2 BUSINESS PROCESS MANAGEMENT 66
7.3 MANAGED OPERATIONAL SUPPORT SYSTEMS/BUSINESS SUPPORT SYSTEMS 67
7.4 PROJECT & PORTFOLIO MANAGEMENT 68
7.5 OTHERS 69
8 NORTH AMERICA TELECOM MANAGED SERVICES MARKET, BY DEPLOYMENT MODEL 70
8.1 OVERVIEW 71
8.2 CLOUD 72
8.3 ON-PREMISE 73
9 NORTH AMERICA TELECOM MANAGED SERVICES MARKET, BY ORGANIZATION SIZE 74
9.1 OVERVIEW 75
9.2 LARGE ENTERPRISES 76
9.2.1 CLOUD 77
9.2.2 ON-PREMISE 77
9.3 SMALL AND MEDIUM ENTERPRISES (SMES) 77
9.3.1 CLOUD 78
9.3.2 ON-PREMISE 78
10 NORTH AMERICA TELECOM MANAGED SERVICES MARKET, BY REGION 79
10.1 NORTH AMERICA 81
10.1.1 U.S. 85
10.1.2 CANADA 89
10.1.3 MEXICO 92
11 NORTH AMERICA TELECOM MANAGED SERVICES MARKET: COMPANY LANDSCAPE 96
11.1 COMPANY SHARE ANALYSIS: NORTH AMERICA 96
12 SWOT ANALYSIS 97
13 COMPANY PROFILE 98
13.1 IBM CORPORATION 98
13.1.1 COMPANY SNAPSHOT 98
13.1.2 REVENUE ANALYSIS 98
13.1.3 COMPANY SHARE ANALYSIS 99
13.1.4 SERVICE PORTFOLIO 99
13.1.5 RECENT DEVELOPMENTS 99
13.2 ACCENTURE 101
13.2.1 COMPANY SNAPSHOT 101
13.2.2 REVENUE ANALYSIS 101
13.2.3 COMPANY SHARE ANALYSIS 102
13.2.4 SERVICE PORTFOLIO 102
13.2.5 RECENT DEVELOPMENTS 102
13.3 HUAWEI TECHNOLOGIES CO., LTD. 104
13.3.1 COMPANY SNAPSHOT 104
13.3.2 REVENUE ANALYSIS 104
13.3.3 COMPANY SHARE ANALYSIS 105
13.3.4 PRODUCT PORTFOLIO 105
13.3.5 RECENT DEVELOPMENT 105
13.4 AT&T INTELLECTUAL PROPERTY 106
13.4.1 COMPANY SNAPSHOT 106
13.4.2 REVENUE ANALYSIS 106
13.4.3 COMPANY SHARE ANALYSIS 107
13.4.4 PRODUCT PORTFOLIO 107
13.4.5 RECENT DEVELOPMENT 107
13.5 VERIZON 108
13.5.1 COMPANY SNAPSHOT 108
13.5.2 REVENUE ANALYSIS 108
13.5.3 COMPANY SHARE ANALYSIS 109
13.5.4 PRODUCT PORTFOLIO 109
13.5.5 RECENT DEVELOPMENTS 109
13.6 TELEFONAKTIEBOLAGET LM ERICSSON 110
13.6.1 COMPANY SNAPSHOT 110
13.6.2 REVENUE ANALYSIS 110
13.6.3 PRODUCT PORTFOLIO 111
13.6.4 RECENT DEVELOPMENT 111
13.7 BT 112
13.7.1 COMPANY SNAPSHOT 112
13.7.2 REVENUE ANALYSIS 112
13.7.3 PRODUCT PORTFOLIO 113
13.7.4 RECENT DEVELOPMENT 113
13.8 CAPGEMINI 114
13.8.1 COMPANY SNAPSHOT 114
13.8.2 REVENUE ANALYSIS 114
13.8.3 SERVICE PORTFOLIO 115
13.8.4 RECENT DEVELOPMENTS 115
13.9 CISCO SYSTEMS, INC. 116
13.9.1 COMPANY SNAPSHOT 116
13.9.2 REVENUE ANALYSIS 116
13.9.3 PRODUCT PORTFOLIO 117
13.9.4 RECENT DEVELOPMENTS 117
13.10 COGNIZANT 118
13.10.1 COMPANY SNAPSHOT 118
13.10.2 REVENUE ANALYSIS 118
13.10.3 SERVICE PORTFOLIO 119
13.10.4 RECENT DEVELOPMENTS 119
13.11 COMARCH SA 120
13.11.1 COMPANY SNAPSHOT 120
13.11.2 REVENUE ANALYSIS 120
13.11.3 PRODUCT PORTFOLIO 121
13.11.4 RECENT DEVELOPMENT 121
 
13.12 DXC TECHNOLOGY COMPANY 122
13.12.1 COMPANY SNAPSHOT 122
13.12.2 REVENUE ANALYSIS 122
13.12.3 SERVICE PORTFOLIO 123
13.12.4 RECENT DEVELOPMENT 123
13.13 FUJITSU 124
13.13.1 COMPANY SNAPSHOT 124
13.13.2 REVENUE ANALYSIS 124
13.13.3 PRODUCT PORTFOLIO 125
13.13.4 RECENT DEVELOPMENT 125
13.14 GTT COMMUNICATIONS, INC. 126
13.14.1 COMPANY SNAPSHOT 126
13.14.2 PRODUCT PORTFOLIO 126
13.14.3 RECENT DEVELOPMENT 126
13.15 HCL TECHNOLOGIES LIMITED 127
13.15.1 COMPANY SNAPSHOT 127
13.15.2 REVENUE ANALYSIS 127
13.15.3 PRODUCT PORTFOLIO 128
13.15.4 RECENT DEVELOPMENT 128
13.16 INFOSYS LIMITED 129
13.16.1 COMPANY SNAPSHOT 129
13.16.2 REVENUE ANALYSIS 129
13.16.3 PRODUCT PORTFOLIO 130
13.16.4 RECENT DEVELOPMENTS 130
13.17 LUMEN TECHNOLOGIES 131
13.17.1 COMPANY SNAPSHOT 131
13.17.2 REVENUE ANALYSIS 131
13.17.3 PRODUCT PORTFOLIO 132
13.17.4 RECENT DEVELOPMENT 132
13.18 NOKIA CORPORATION 133
13.18.1 COMPANY SNAPSHOT 133
13.18.2 REVENUE ANALYSIS 133
13.18.3 PRODUCT PORTFOLIO 134
13.18.4 RECENT DEVELOPMENT 134
13.19 NTT DATA CORPORATION 135
13.19.1 COMPANY SNAPSHOT 135
13.19.2 REVENUE ANALYSIS 135
13.19.3 SERVICES PORTFOLIO 136
13.19.4 RECENT DEVELOPMENT 136
 
13.20 RACKSPACE TECHNOLOGY, INC. 137
13.20.1 COMPANY SNAPSHOT 137
13.20.2 REVENUE ANALYSIS 137
13.20.3 PRODUCT PORTFOLIO 138
13.20.4 RECENT DEVELOPMENT 138
13.21 TATA CONSULTANCY SERVICES LIMITED 139
13.21.1 COMPANY SNAPSHOT 139
13.21.2 REVENUE ANALYSIS 139
13.21.3 SERVICE PORTFOLIO 140
13.21.4 RECENT DEVELOPMENTS 140
13.22 TECH MAHINDRA LIMITED 141
13.22.1 COMPANY SNAPSHOT 141
13.22.2 REVENUE ANALYSIS 141
13.22.3 PRODUCT PORTFOLIO 142
13.22.4 RECENT DEVELOPMENTS 142
13.23 UNISYS 143
13.23.1 COMPANY SNAPSHOT 143
13.23.2 REVENUE ANALYSIS 143
13.23.3 PRODUCT PORTFOLIO 144
13.23.4 RECENT DEVELOPMENT 144
13.24 WIPRO LIMITED 145
13.24.1 COMPANY SNAPSHOT 145
13.24.2 REVENUE ANALYSIS 145
13.24.3 PRODUCT PORTFOLIO 146
13.24.4 RECENT DEVELOPMENTS 146
13.25 ZTE CORPORATION 148
13.25.1 COMPANY SNAPSHOT 148
13.25.2 REVENUE ANALYSIS 148
13.25.3 PRODUCT PORTFOLIO 149
13.25.4 RECENT DEVELOPMENT 149
14 QUESTIONNAIRE 150
15 RELATED REPORTS 154

　

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