Operators’ investments in fibre and other technologies (such as VDSL) in the Middle East and North Africa (MENA) will lead to strong fixed broadband revenue growth, but fixed voice revenue will continue to fall. This report provides insight into…
Restrictions imposed by governments due to the COVID-19 pandemic will have a notable impact on the mobile segment, resulting in a 9.4% decline in mobile service revenue in 2020. However, prepaid-to-contract migration will improve the situation somewhat, a…
The fixed telecoms segment in Latin America will show great resilience to the effects of the COVID-19 pandemic. Retail revenue will increase during the forecast period, driven by growth in fixed broadband and business services revenue. This report provide…
This profile assesses Salesforce’s BSS products and services in the customer engagement sector. Salesforce offers cloud-based CRM solutions and enterprise applications focused on customer service, marketing automation, analytics and application …
Direct-to-consumer digital healthcare is an increasingly attractive service area for operators, but many are unclear as to whether and how they should seek involvement. In this report, we consider opportunities in telemedicine, health data management/cons…
As mobile operators increasingly outsource passive infrastructure to neutral hosts, they run the risk of losing the ability to understand and optimise their networks on a holistic basis. This risk is heightened by the limited extent to which most tower op…
The Danish incumbent TDC Group updated its operational and commercial strategy in 2019, but it will take time for the benefits of these changes to materialise. This comment provides a brief summary of the operator’s 3Q 2020 financial and operati…
This country report and accompanying data annex provide a comprehensive overview of Cameroon's telecoms market, including KPIs and data on subscribers, penetration, revenue and ARPU. The report analyses the strategies of major players in the country&…
5G needs automation to support its complexity. The standardisation of a centralised data repository is important in facilitating this, and vendors must be encouraged to make access to data fully available.
Many telecoms operators have deployed IoT connectivity management platforms and this report provides forecasts in terms of the number of managed connections and operators’ spending on third-party connectivity management platforms.
Netcracker, a wholly owned subsidiary of NEC since 2008, is a leading provider of software solutions primarily to communications service providers (CSPs) and some selected industry verticals. This profile focuses on the company's Digital BSS solution…
Rising competition, massive new network build-outs and the COVID-19 pandemic have put unprecedented pressure on communications service providers (CSPs) to reduce operating costs. This report examines the strategies that will deliver the biggest s…
Vodafone Group took a bold step in shifting its big data and analytics capabilities onto Google Cloud Platform and it is paying off; Vodafone can now combine its data modelling at a group level and share its insights for marketing and network planning.
Litmus enables manufacturers to connect industrial devices and systems at scale using its edge platform, Litmus Edge, and its edge management platform, Edge Manager. This profile outlines the company's strategy, strengths and weaknesses.
This country report and accompanying data annex provide a comprehensive overview of Myanmar's telecoms market, including KPIs and data on subscribers, penetration, revenue and ARPU. The report analyses the strategies of major players in the country&a…
Security is seen by telecoms operators as a large adjacent opportunity for their business divisions. This report explores operators' plans for security, their views on vendors and how vendors could improve.
Netcracker has redesigned its portfolio to support the cloud delivery mechanisms and spending behaviour that communications service providers (CSPs) are adopting in the 5G, cloud-native era.
Telecoms operators’ managed security services offerings for small and medium-sized enterprises (SMEs) are usually narrow and do not adequately address SMEs’ needs. This report provides an overview of how operators can improve their off…
This country report and accompanying data annex provide a comprehensive overview of Zambia's telecoms market, including KPIs and data on subscribers, penetration, revenue and ARPU. The report analyses the strategies of major players in the country&ap…
Nokia’s IT transformation deal with a public cloud provider will save significant, unspecified operating costs and increase its knowledge and experience of running systems at scale in the cloud.